S4 Capital plc (SFOR) Earnings Call Transcript & Summary
September 11, 2020
Earnings Call Speaker Segments
Scott Spirit
executiveHello, and welcome to day 3 and the final day of our S4 Capital market event. I hope you enjoyed yesterday's sessions with our partners and got an impression of how strong those relationships are and how much they contribute to our growth. We also had a pretty busy day yesterday outside of the Capital Markets Day, with the announcement of our BMW Whopper win, and our merger with the exciting French agency, Dare.Win. Today, we're going to kick off with a panel session, where I'll discuss our merger and integration process with some of the entrepreneurial founders who have joined S4. Then we'll have a short special guest section with Victor, the CEO of MediaMonks, before we end, on an extended show reel of some of our best work and case studies from all around the world and Martin's closing comments. Now many of the questions we get asked by investors and analysts are around our merger strategy and process and the integration approach. Now in the previous presentation, I discussed our strategy, what we look for and our deal structure in detail. But who better to hear about the process than from some of the founders who have merged their businesses into S4. [Presentation]
Scott Spirit
executiveSo with that in mind, I'm delighted to introduce in chronological order of them joining us S4: Wesley, Founder of MediaMonks; Pete, Co-Founder of MightyHive; Natalia, Co-Founder of ProgMedia; Lanya, Co-Founder of Firewood; and last but not least, Bruno, Founder of Circus Marketing. Welcome all today. Thanks for joining us. And for the audience, please feel free to type your own questions into the app on the right, and I'll get to as many of those as possible later.
Scott Spirit
executiveNow I'm going to start with you in chronological order as well. So Wes, I'll start with you. Could you give me the 60-second history of MediaMonks, please?
Wesley ter Haar
executiveOf course, the long and winding road. We started MediaMonks back in 2001 as a freshly minted college dropout. I think a lot of people on this call will know that, that wasn't the best year to start anything in digital or as we used to call it, the Internet. And looking at that path, which is almost 20 years now, we went through all the stages and phases you need to go through to stay on the front lines of an ever-changing landscape. I think we hit our stride about 10 to 12 years ago, where we became this global engine of creative team crafts for the legacy networks and traditional agencies. They needed partners like us to put best-in-class station work against their clients' needs. So that was a really interesting time, allowed us to become a global company. And then the industry change, decoupling became more and more important for brands. They wanted to build direct relationships with different models, different teams, different talent. So the last 6 to 7 years, we built ourselves into a global creative and production partner. Really combining best-in-class digital design thinking, consumer experience thinking with what we call quality [ scale ] production. And that's till about 2 years ago, just before S4.
Scott Spirit
executiveAll right. And then you took the plunge with S4, which at the time was literally a blank piece of paper. So what was it about Martin and S4 that caught your attention and actually persuaded you to take that big step?
Wesley ter Haar
executiveWell, it's interesting. We have talked to the legacy networks throughout the years because we did have this feeling that we wanted to get to a bigger stage, and we wanted our teams and talent to be able to perform on that stage. But we have talked to the networks many, many times and we never [ quietly ] get to the point where it made sense to join because it felt like we would be joining the end of something. And we had and still have way too much sort of entrepreneurial energy and excitement to keep building and keep growing. So that never felt like it was going to line up. We started talking to the consultancies. We read the same articles that I think everybody read which had the hypothesis that if you put these really strong businesses with lots of really smart people to work, they would be able to crack this idea of doing consultancy and creativity at scale. We went through that cycle. We had those conversations, met some amazing people, very impressed by those businesses. But I honestly don't think they will be able to do that. I'm not sure they want to even. So when -- so Martin and S4 came up that was the opportunity. The blank piece of paper was the thing that excited us because it allows us to disrupt an industry that we think needs some disrupting, and doing that with Sir Martin who built that industry to a large extent from an entrepreneurial perspective, which is an amazing opportunity. I call this my MBA, which stands for Martin's Business Advice. And it means that blank piece of paper is something we can fill in. It means we have a decade, we can go out and win, changing the work, changing how the work gets done, changing who does the work, and that was the most exciting thing for me.
Scott Spirit
executiveGreat. And then -- so 2 years into that now. I'm sure you had some ideas or dreams or ambitions of how things were going to go, how have they gone? How do you feel about it?
Wesley ter Haar
executiveThey've gone quite well. This is our second full year. And I'll be honest, the first year was us really getting our heads around this new thing, defining the promise and this year from easier proof points. And I think if I look at how we are turning up during COVID, and not just the numbers, I mean you and Sir Martin and Peter reported numbers a few days ago, they're best-in-class industry-leading. But if I look at what we're doing for our clients. And if I look at what our team and talent is doing, and it's just so different to many of our competitors. So that's a huge proof point for me because this is such a moment of compression where the speed, and the agility and additional native elements that we bring into play are more important than ever. And then, of course, we have the momentum, we have the BMW MINI RFP results coming yesterday. I think, in the words of clients, you can really see what a disruptive partner we are. There's so much momentum building. And then we have all of these teams joining, many of them on this call, but we had Brightblue join last week, Dare.Win, this week. It feels like we're going from strength to strength. And I think we're all very excited about year 3.
Scott Spirit
executiveYes, absolutely. And I see the BMW next to you, very nice. I believe Martin promised you he'd buy you a car once. So that's it, right?
Wesley ter Haar
executive[indiscernible] Yes, it's the faster, better, cheaper option of BMW [indiscernible].
Scott Spirit
executiveExactly. Great. Well, I'll be back to you later, Wes. So 2 months after the -- or several months after the MediaMonks deal, the next company to join the family was Pete and his colleagues at MightyHive. So I think that was just -- literally just before Christmas in 2018, right, Pete? So maybe you can give us a bit of background to how you build MightyHive.
Sung Pyo Kim
executiveSorry about that. So MightyHive was founded about 8 years ago. And what ended up happening was we went down the path originally of starting a company that was focused on the Silicon Valley tradition, which is software. And so we ended up going down the standard route. Walking up and down Sandhill Road in Silicon Valley to attract venture capital. And what we were really focused on was first-party data. And we wanted to create a software platform around first-party data and raise some capital from some very notable sources of venture capital, including Andreessen Horowitz, Menlo Ventures, noted angels like the CTO of Salesforce.com, things like that. And away we went in kind of that time on or tradition of trying to create a software company from nothing in the valley called Silicon Valley. So what ended up happening from there was we found out that, though we were right about the importance of first-party data, we were a little bit off in terms of our timing. And so we're just a little bit too early, which happens quite a bit actually inside of the world of technology. And so we were basically looking to try and pivot the company to something. We didn't know exactly what it was. And what ended up happening was we found as is so often the case that the answer lied -- lay in solving our own problems. And one of the limitations and one of the ways that we knew we were too early was that the sort of services around the advanced advertising technologies that we were trying to build and that were already there, just weren't sort of up to snuff. And so what would happen, and the way that we like to explain it is that when you're thinking about technology and you're thinking about the impact that it can have on the world, there's always going to be 2 sides of the coin. One side of the coin is the technology itself. And the other side of the coin is going to be the actual people who use this technology. And so if you think about it as like a musical instrument then if somebody has just invented the guitar, then this technology -- new instrument is never going to reach its potential until you find that there is somebody out there who can actually play it. And so that was the opportunity that we saw. And we basically started getting into marketing services, doing advanced hands-on keyboard work, using the tools that in many cases, my co-founders and I, have helped to design. We all came from not an agency background but from a technology background. I came from Google; my Co-Founder, Lexi, came from Salesforce.com; and our third Co-Founder, Chris Martin, who also serves on the Board of S4 with me came from Yahoo!. And so none of us really had the background of marketing services, we just do the technology. But that ended up being a very, very good background on this. And so we -- away we went into the marketing services, and we just started growing very, very, very quickly. And eventually expanded into many different types of media, not just the programmatic stuff that we started with, but into search, and social, and then eventually into entire new rooms completely like data.
Scott Spirit
executiveGreat. It was a great ride. And then I believe you did the traditional Silicon Valley thing of instituting a process, hiring a Wall Street banker and going around and having a pretty formal process and ended up with many suitors. So what was it about S4 that attracted you? And how was it that you ended up joining us S4?
Sung Pyo Kim
executiveYes. So by the beginning of 2018. We -- and the co-founders and I were thinking about how best to move forward. And for us, it really was never about trying to cash out or monetize the work that we had done so far. Instead, what we were looking for was methods to grow even faster. Since we made the pivot into marketing services, we had actually grown what we call the old-fashioned way just by reinvesting profits into the company and financing our growth. But by the beginning of 2018, it was very clear that if we were just kind of following the profits back in the company, we weren't going to have enough capital to really do justice to the potential. And so we were trying to sell the company. We're just trying to grow faster. And so we hired a banker to kind of bring us through all the different options that we had. We looked at all of them, not just mergers, but also debt, or minority investments, strategic investment, et cetera. And we were lucky enough to have 30 different offers just on the merger front, and we ended up sort of connecting with Sir Martin. And this is very interesting for us. And a lot of people think that Sir Martin was 100% of the reason why we came to S4. And although Sir Martin was a big part of it, what's not as well-known is that there was a singular meeting in Amsterdam where I met with Victor and Wes for the MediaMonks team. And we really just connected there. And part of my background is that I cut my team that started in online advertising by introducing and working on dynamic creative technologies over at Yahoo!. So you know those ads that follow you around the Internet with things that you didn't buy, sorry about that. And so what was interesting was that background really kind of gave me the appreciation for the creative possibilities of technology, but I've always been looking for the right creative artists who once again, couldn't use that technology to its fullest extent. And I never found it. I'd spent more than 10 years looking for somebody who truly understood the crafts of the creative and the content but also understood the possibilities from a technology angle. And in MediaMonks, we found that for the first time. And so when we were taking a look at the overall S4 proposition, not only Sir Martin's story of history and ability to connect to capital and clients and things like that, but combined with the MediaMonks' sort of obvious talents inside of creative, particularly with big technology-oriented mindset. And then the entire story around unitary, faster, better, cheaper, it was intoxicating, and the choice for us was clear.
Scott Spirit
executiveGreat. And then I guess we're 18 months into that choice now. So a lot's happened in that time. I'm sure, probably a little more than you anticipated. But how do you feel it's gone from your initial expectations?
Sung Pyo Kim
executiveUnbelievable. We started -- and the deal closed, I remember, it was the last meeting of the year for me, and I boarded a plane in Seoul, South Korea, and it was Christmas Eve getting the last meeting in, chasing that one last client before we called it a year. And when I landed -- when we took off, the deal hadn't been closed and when I landed, the deal will have been closed. And so it's been what 19, 20 months and change since then. And it's just been absolutely fantastic. Going from strength to strength, super, super exciting just to kind of -- not only sort of see the commercial wins. But as Wesley mentioned, to really start inventing the future. And that really is what I think drives all the entrepreneurs that have joined S4, which is not to try to monetize, but instead to do that purest of entrepreneurial sort of endeavors, which is just to figure out what's going to happen next. And instead of just wait for it, bring and usher it in.
Scott Spirit
executiveGreat. And I think one of the ambitions when you guys joined was certainly to expand geographically. So actually, the next merger we did was exactly that. So that brings me over to Natalia, who's down in Brazil. And that was -- the next deal we did was ProgMedia to give us that presence in Latin America. So Natalia, maybe you can give us a bit of background on Prog.
Natalia Fernandes;COO and Co-Founder of ProgMedia
executiveSure. First of all, thanks for having me, and good morning from Brazil. It's awesome to hear these stories. I've already heard this before, but it's also -- it's inspiring to here Wes and Pete telling their story. Now I'm going to share ProgMedia's story. Well, both founders, me and Bruno, we came from Google where we had a very good scale in the digital marketing and in the media biz that where we work that. But besides being part of this dream company that it's known, Google, we decided to create in different times. Bruno founded for the -- ProgMedia in 2016. I joined 2017, and then we actually started operating. So at the time, we took advantage of very specific conditions from the market in Brazil. We have a lack of specialized people that truly understand the digital and digital marketing work. That's the first thing. The second thing is that the traditional ad agency, they were struggling to serve the client's needs on the digital transformation. So we saw interesting opportunity. And to build this, as we had this lack of expertise in the market, we build people as a key pillar of our sustainable growth. So we invested in hiring and training and to have a career dev from this people in the ProgMedia's way, which was amazing because we were able to deliver a very high-quality service level. And so by having this, we were able to do the fast growth. So 19 months after deciding operating, we joined S4. So it was super aggressive and faster growth. And based on quality, digital transformation and what we're best doing at the moment, that was programmatic. Not only programmatic, but at a time, we're pretty much focused on this. So summing up, this is the story, 60-second story from ProgMedia.
Scott Spirit
executiveAll right. And then as you said, it was only 19 months later that you became part of S4. So I'd imagine when S4 came knocking on the door, that was probably a little earlier than you had anticipated. So what was it about the story that S4 is telling that made you want to be part of it?
Natalia Fernandes;COO and Co-Founder of ProgMedia
executiveThat's true. We always wanted to be part of a big player of the market to guarantee our leadership. We were leader at the time, but we really want to guarantee once it was a fast-growing market due to the lack of expertise and the need from the clients. So when S4 came, it was amazing because we could see that we're different pieces of a puzzle being together because you shared common values. So we were not digital first. We are digital only. We were at the time and we are digital only and the same for S4. We truly wanted to build something new 100% different from what the marketing is doing. And we are -- we could face this in S4 as well. And also we truly believe in people that people was the key pillar for a sustainable growth and the same for S4. So when we came, it was, whoa, that's amazing because we can have shared values. And it was kind of a confirmation that we're doing in the right decision to have them -- to maintain the leadership and gain another territories in the Latin America.
Scott Spirit
executiveGreat. And how is it going? It's, I guess, 1.5 years in. This year has been a little weird, but how is it been for you guys?
Natalia Fernandes;COO and Co-Founder of ProgMedia
executiveIntense. First of all it was really intense. The -- the interesting thing is that since we joined S4, we could've gain another leverage of service to offer to clients. So once we wanted to drive our clients through the digital transformation, by joining S4, we were able to do this with a much more expertise because you had data piece, we had the content piece, we had the programmatic piece, and that makes the offer much better. Also by the structure deal structure that were presented and that we started having was really interesting that is we're not part of a business unit, and we are not attached by longer notes. It's totally different. We are part of S4 group. And that's the best way for you to keep specialized and get people by your side because you feel you're part of this, and that's amazing. So we're not able just to make our role of services broader. But we are truly part of this innovation and of this innovative way to work in the market.
Scott Spirit
executiveGreat. Thank you. So a couple of months after that, it was the turn of Firewood, so I'll now switch over to you, Lanya. So maybe give us a bit of background as to how Firewood got started and the kind of services you were offering up until you became part of S4.
Lanya Zambrano
executiveAbsolutely, and good morning from smoky California. It's crazy here. Firewood was founded 10 years ago in the California wine country. And people often ask me, why did you start an agency? Two reasons. One, I had a kid. I know a bit counterintuitive, but my mindset was more work-life balance, being with my newborn. Naive, yes. But the second reason was I wasn't afraid to go out on my own, entrepreneurial appearance. And it was also a time in the market where there was a need for something different. So really, it brings me to why the success of Firewood. Two reasons, we didn't come from the client side, and that was really an opportunity to come into this industry. Like many of us on the call, we're not agency people. We really came in to disrupt as it were. And so I had talked to many of my former clients at the time, also friends, and we talked about this broken model. There was a lack of transparency, a lack of flexibility and a lack of collaboration, which brings me to the second reason. What we created at Firewood was this disruptive model. And at the time, we didn't have a name for it, but it was what we later called the embedded model. A lot of people now, call it the in-housings. And what it was is to align your people next to -- to be an extension of the client. The -- what we found back 10 years ago is that people, agencies, in particular, they were -- they would receive a creative brief, they go away for 2 weeks. They work on that beautiful idea, and they come back with the big reveal, the ta-da. But in those 2 weeks, particularly in this environment and particularly in the Silicon Valley with tech clients, so many things could change. And we came into it with being so close to our clients that in that 2-week period, we knew exactly what was going on, and we could change on a dime, and that scale and that level of collaboration really struck a chord with our clients. And proof is in the pudding, right? With this model, we have clients that we've worked with for over 8 years. That level of collaboration and partnership is very, very sticky. And it's paying off. Here we are 2020, Firewood, we're 400 people, we're in 7 offices in 4 countries. And we have ranked #1 in the San Francisco Bay Area, #1 in Silicon Valley. We were ranked #6 in Adweek's fastest growing companies, and that's the largest agencies. And in 2020, we became Ad Age's Best Places to Work. So we're really pleased where we've come from.
Scott Spirit
executiveAmazing achievements there. I don't think I've ever told you this, Lanya, but my first day at S4, I remember very clearly, I was sat in the back of a car with Martin in New York stuck in traffic. And the first call we had was with your friend and banker, Phil, and he was giving us the news that you guys were really interested to proceed things with us. So my first task on day 1 was to write up an offer letter for you, which I'm very grateful that you then accepted. And obviously, you then became part of S4. But I'm again, curious, what was it about S4 that attracted you? Because I'm sure you'd have many approaches over the years and I don't think you were ever that particularly interested in sort of merging the company or selling the company.
Lanya Zambrano
executiveYes, absolutely. This is a great question. And to your point, no, we weren't looking to sell. We were -- we had no investment. We were profitable. However, we like to say that what attracted us to S4 is we were S4 before S4. We love the way they viewed the agency model. They knew it was broken. They knew that -- Sir Martin really knew that things needed to change in the industry. That disruption was critical to growth of this next right generation of agencies, although I don't think agency is the right word. And I love the motto that Sir Martin -- the better, faster, cheaper. We had a motto too. We said it more eloquently, see quality value, and still trying to convince Sir Martin that this is a better choice. So in January of 2019, back to the decision, clearly aligned in terms of how we thought about the industry and what we could do together, but there were other things at play. There were 4 things that we were really focused on. One, career opportunities for our people. That was critical. The other thing was opening new doors, having better and more business opportunities. Not every opportunity that -- not every organization that we were talking to had those opportunities. Sir Martin has been an incredible megaphone. He's amazing. Opening doors was really important to us. The other thing, the global footprint. We clearly work with some of the top grounds in the world and having access to grow our global footprint to support and service our clients was really important. And finally, fit, I think Pete said it well. Making sure that we were going to work with like-minded entrepreneurs, everybody on this call, we like each other. And so that was really important to us. And honestly, the S4 checked all those boxes for us.
Scott Spirit
executiveI saw everyone smile when you said everyone on this call, we like each other. And I think that's true, hopefully. So how has that gone for you then? Because obviously, the seduction period of the deal is one thing, but then you have the reality of life afterwards. So if you still like us all, I'm guessing it's gone pretty well, but how have things been?
Lanya Zambrano
executiveIt's been amazing. So we're a year in, actually, we'll be a year in on October 25, my son's birthday. That was a good day. But it's honestly gone very, very well. I've gone through integrations before, connecting with a number of companies. But I would say -- we're a year in. We're working collectively on client work. It's been amazing how clients have responded to not only how we're doing it, but the offering we have, I would say like anything, integration is painful. But it's really the focus and the commitment that all of us, again, on the call, and I'm sure we can all smile here, is that it takes a lot of focus, and we have cross-functional teams to ensure that we are integrating at light speed. So really pleased.
Scott Spirit
executiveI'll come back to you on some of those points later. But moving on last but certainly not least, to my friend, Bruno. So Bruno, give us a little bit of background on Circus Marketing.
Bruno Lambertini; CEO of Circus Marketing
executiveHola, Scott. Hola [Foreign Language]. Hi there. So Circus in a nutshell, we founded Circus 15 years ago in Mexico City. As many of my peers said there was this, on one side, broken model. On the other side, we have -- that there was a big problem related to great places to work. So we put our energy in creating the best place to work in Mexico, while we were client first. So after a couple of days, we understood that the model wasn't to create and duplicate what most of the agencies were doing to duplicate walls. So our first employee was in Buenos Aires. So from there, we opened our office in Buenos Aires. One single-office model where we could take care, not only of our people, but at the same time, of the quality of our product and the margins. So after a couple of years, we opened Buenos Aires, we opened Madrid, we opened L.A. And then thanks to our clients, and I'm talking about Netflix, Spotify, Uber, they asked us to open 3 more offices: Bogota, Santiago de Chile and Costa Rica. And from there, we opened São Paulo. So now we are 8 offices. We are at 400 people. We work with the best clients out there, and we are part of the most amazing rocket ship possible.
Scott Spirit
executiveWell, speaking of that rocket ship, so I know the Circus name and business, we only met when the deal got done. But I know the business from my time at WPP. And whenever I went down to Latin America and I would ask, "Who's doing well? Which independent agencies are doing well?" it was pretty unanimous that it was Circus. But that was always followed by, "There's no point talking to them. He's fiercely independent. He'll never become part of any of the holding companies," and you proved them right. But what was it about S4 that sort of change your mind a little bit and maybe you see that maybe being part of something bigger had some benefits and some prospects too?
Lanya Zambrano
executiveSo before talking about S4, I could say that I sat down with most of them legacy holding companies. I sat down with a couple of private equity firms, and I sat down with a few of their consultants, including Accenture Interactive. And I -- what I think right now about them is they have the right speech, they just are not set up for success. And it's difficult on their side to be successful and to walk the talk. So when I get my first -- when I had my first meeting with Sorrell, and then I have my second meeting with Wes 2 days after. I thought, "Okay, this is it. This is what we were looking for." We were trying to go global and we're thinking about what was the best way to go global. Is it -- should we do it ourselves? Should we do it with a holding company? Should we do it with these other players? And at the end, when we met, and I understood the plan and I read, of course, about MediaMonks, I read about MightyHive, I read about Firewood, I said, "Hey, we should be there." We want to disrupt the industry. We want to go globally. And this is the kind of space where I'm sure we will strive. Then I went into more details, and I talk about people. And I thought, "Okay, our people, our culture will fit. And our people will thrive in these very entrepreneurial structure." And on the other side, we were there to bring our audience-first, clients-first, one single office model. And when we start talking with Victor, with Pete, with Chris, with Lanya, with Juan, and with Matthew, with Bruno, we were doing the same. And as Lanya said before, I think that we all were part of S4 for before being S4. Even after that, we founded Circus 15 years ago. So -- and now we are happy. I remember when we signed, I create this dashboard for myself. We signed 6 months ago on January 6, even more. And I divide it in 4 pillars. The first one was people. Are our people going to thrive? The second one was related to products. The third one, our partners. And the fourth one, our profits. And after these 6 months, I can say that we are checking all the boxes. Of course, in this bumpy ride where integration is a big part of the deal, and we are putting a lot of effort there. But one of the great things about S4 is that we really feel value in the structure. It's very, on one side, human structure, human-centered structure. On the other side, this unitary structure is based on what we call go-getter spirit, mostly related to the entrepreneurial mindset. And third, this is designed for the future. We are here to disrupt the industry. And I think we are doing, hopefully, a good job.
Scott Spirit
executiveI think we are. And I'm glad you have that dashboard, and I'm glad to hear that the readings on that dashboard are pretty good. It doesn't surprise me that you have a dashboard. I know everything you do is very data driven, so that's great to hear. And we're all very glad that you made that decision. You certainly put a smile on our faces quite regularly. So I just encourage all the audience, if you have any specific questions, please do enter them on the app to the right of your screen, and I'll happily ask the panel. So coming back to you, Wes. I know you've done some mergers back in the day, pre the S4 deal of MediaMonks after you've taken some private equity and obviously, there have been quite a few more since then. We just met Lanya. We just met Bruno, who are now part of the MediaMonks family. So how has it gone from your perspective of integrating those companies and sort of building the whole, if you like. How has that gone?
Wesley ter Haar
executiveWell, to Lanya's point, we like each other still. So that's very important. I think the main thing that I am so focused on is we don't want to make the mistakes of the legacy networks. I have a lot of friends that have sold to those types of organizations. And very quickly, what happens is they buy, they acquire these amazing companies, and they very quickly lose the essence. They lose their talent, they lose their team, they lose their vision, they lose the entrepreneurs, which I think takes away the opportunity to keep growing and renewing and sort of finding new opportunities. So we're doing 2 things. The unitary structure is really about single P&L. This idea of earning in -- or sorry, buying in instead of earning out is key to what we're building. This idea that everybody is working towards a greater good and really is incentivized against a single P&L structure. And, of course, the stock. That's a key part, right? There's no sort of earn-out models. The second part, which is really key, is for us to figure out we all clearly have the same ambition and vision. We all build companies -- and we heard a few people say that we're S4 before S4 so we now are working very diligently on making sure we actually have that combined vision, mission, integrated culture and team sort of focus to make sure we can take that next big step and push. But it's very different to what the traditionals do in this space. It's so much more than a holding company. We say merger instead of acquisition, and that isn't just semantics. I think is a real reflection of how we think about bringing these things together.
Scott Spirit
executiveYes, absolutely. And obviously, I spent a large part of my career on the other side of that doing long earnouts and siloed structures and all the other things that you guys constantly remind me of. So yes, maybe, Wes, you can go into a little more detail on the actual practicalities, how we build that one single platform even though we're bringing in companies at a fairly regular pace.
Wesley ter Haar
executiveYes, it's interesting. It's in part, it's driven by our clients, that's the most exciting thing. I think clients, Bruno, you mentioned this earlier, the networks, they say the right things, right? This idea of it's a single team and of course, you were part of some of that where networks build specific teams for clients. But it's just not true. It's just not true. So every time a traditional network or a consultant turns up and says, we're a single team. They're not. They're a fragmented team with a bunch of different P&Ls that are office related and team related and go to market related and completely matrix. We take all of that away. We go, what is the very best thing we can do for our client, how do we operate and organize around what they need. And how do we make sure our team can thrive in that situation. And that takes away all of the complexities that normally come with global work and sort of the really diverse work that we're doing as a team. So it starts with just a unitary structure. And then a lot of this is we're bringing best-in-class teams together really across what we will call it a consumer journey. So we have all of these best-in-class capabilities. And then we believe if you consolidate those capabilities for a client, you become an innovation engine for them, right? The more spend they can put into a single team, the more touch points they can put into a single team, the more visionary we can be. The more we can help them innovate their media and marketing spend and the more efficiencies and effectiveness we can create. So that's the mindset. And it's actually really exciting to see that work for our clients. It's probably the most exciting thing that we're seeing.
Scott Spirit
executiveYes, absolutely. I totally agree. And I think from my perspective, I can see it working really well. A lot of it, as you say, driven by people's personalities and common desire to work together and make this all work. I hope you'll all forgive me in my prior sense at some point, I get regular reminders of them. So moving on to you, Natalia. Obviously, when we did ProgMedia deal, which seems like a lifetime ago now, the ambition was that MightyHive, in particular, wanted a presence in Latin America. And at that time, you were very focused on Brazil, which is where you built your initial business. Now since then, there's been a lot of activity in Latin America. There's been incredible growth of your company. We've obviously added Bruno whose company has significant presence in Latin America. We added Digodat on the data side. So we now have that Holy Trinity in massive effect in Latin America, and you have a much broader role and a broader approach to what you're building. So how's that gone for you personally? And how does it feel? How do you integrate those offers for clients and go to marketers with the full kind of S4 capability there?
Natalia Fernandes;COO and Co-Founder of ProgMedia
executiveAwesome. That's awesome. It's -- it's truly interesting that once all the companies share same values, we have values shared, it's easy to integrate. In fact, there is no such a point of integration because we can count on MightyHive and MediaMonks or Digodat, any one of the companies, we can count on them to offer the best quality service and a point that is really related to the clients' need. So it is a broader scope of work with clients. And what is the impressive thing is that we're not afraid to build anew. As we are -- and we have this entrepreneurial spirit, we said, okay, let's make it happen, and we're doing with expressive growth in Latin America, which is the result of all these capabilities in people capability. We have a cultural alignment, and we have a very -- the same focus on the future. So it's been intense, but a very inspiring experience.
Scott Spirit
executiveGreat. All right. It's good to hear. So going to you, Pete. I think, obviously, when you became part of the group, the ambition was to build out MightyHive's capabilities, both from a geographical perspective, but also from a functional one and buying ProgMedia down in Brazil was step 1 of that. But I think we've done 6 additional [ builds ] since then. So how has it been for you kind of integrating those companies and that whole process of building one entity from the multiple things that have come in? So I think Pete's frozen. We'll come back to Pete on that one. We'll move on to you, Lanya. So I think one of the things I've noticed from all of the deals that we've done is that when you're in the kind of due diligence process and you're really looking at the capabilities of the companies, it's really interesting. And for me, when we were looking at Firewood, it was so clear, there were so many reasons to do that deal and they were very easy to list out around the leadership, around, obviously, the growth that you had, the client profile you had. This whole hybrid embedded model, which I really want to dig into more later. So there were so many boxes we ticked too. It was a very obvious deal. And then what I always love about all the deals we've done is then you find some other, like nice surprises afterwards. And I think one of the things I really love about Firewood is the culture you built there, especially when it comes to diversity, inclusion, looking after your people who really love you, and that was very apparent during the process. So how has it been from a cultural perspective? And I know you said one of the reasons you wanted to do the deal is to give your people more opportunities, and I know that's happened. So what's happened from a sort of talent perspective and a diversity perspective after the deal?
Lanya Zambrano
executiveWell, to focus on diversity, I would say -- I would ask you the first question, how much time do we have? This is such a massive, massive topic. An important topic, particularly now, not only for S4 but our entire industry. We are marketers. We are -- we come from a global organization. And so it's so, so important to have diversity points when we're representing our clients' work. But really, when we're representing our teams collectively. At Firewood, we are passionate, incredibly passionate about making sure that we are attracting diverse talent, but also that we're inclusive. We really focus a lot, and I know all of us do. We've talked about values across the board with all of us. And our values around humility, authenticity, inclusivity and social responsibility. Those are the things that drive our decisions, and they will continue to drive our decisions. And what I love about joining S4 and really being with everybody on the call here is that we care about it deeply. We're Latinx women-lead at Firewood. 60% of our leadership are women. And we still have work to do. We all do. And the commitment is there. S4 and many of us have made that commitment. Just now, and I think you'll see it -- you will see it on the S4 website. You'll see it on our collective websites is not only our commitment, but our focus on accountability. Some of the things that we've done as an organization, and I see us doing -- continuing that focus is our participation in the 600 & Rising commitment. This is commit to change. This is focused on not only sharing our stats around our diversity, but also our commitment. Involvement in organizations. So our involvement in organizations like The 3% Conference and ADCOLOR. In fact, the ADCOLOR annual conference is going on right now. And it's unbelievable, our collective companies are participating. And that's very important. The other thing is all of us recruiting from a larger talent pool. And that's not only from the recruiting effort, but also allowing all of us collectively to share in having different -- are different people move in different areas of the company. Sir Martin has created a fellowship program that will -- that's set a launch. That's a really important initiative as well. We have a lot of focus on allyship and education and employment resource groups. And that's just a little bit of all the things that we're focused on, not only now but in the future. So you can see that I'm very passionate, I think that we're all passionate about this.
Scott Spirit
executiveAbsolutely. And I think that passion is felt across the group and not least from the people working with you. And thank you for lending us Imma, who's driving a lot of those initiatives across the whole of S4 now, which is awesome. So I think we have Pete back.
Lanya Zambrano
executiveShe's amazing.
Scott Spirit
executiveShe's amazing. We'll go back to you, Pete. I don't know if you caught my question, but I'll repeat it for you. So I'm saying that since we -- you joined S4, we've been on quite a tear of deals specifically to build out our data practice and our digital media practice. And so I think we've done 6 of them now. So maybe you can talk a bit about the strategy behind that and the capabilities we've added and how that's driven growth for those practices across the group.
Sung Pyo Kim
executiveAbsolutely. And so inside of the overall 3-pillar structure of S4, which includes media, content and data, MightyHive has really been very proud to move forward to data agenda. And as you've mentioned, we have done multiple mergers in the last few months in terms of really kind of advancing that agenda and that strategy. And I think it's trunk these days to kind of repeat the often sort of said things like data is the new oil, blah, blah, blah. And to me, I think that the real importance of data can be expressed in the following way. The big change that's happening right now inside of our industry is that consumers, customers, average folks like you and me, are now expecting a lot more from every touch point with companies, and they expect it to be personalized and relevant. And to remember what happened yesterday, regardless of whether it happened in person or on a phone or on a tablet, everything has to be integrated. And if it's not integrated and it's not relevant, then it just strikes the wrong cord. It feels like the company is not paying attention or it doesn't care about you or just seems kind of dumb. And so data is the only way that a company can really sort of maintain that thread across all the touch points in the customer's journey, which is what really S4 is trying to do to really integrate and help our companies and our clients transform in a way to do that. And so that is really what we have been chasing as we've been moving forward with the data strategy. And as we've moved forward through that, it's just been so fun to watch all this take shape. And so it's -- I think every day, you kind of pinch ourselves, we pinch ourselves and just think about the all-star team that we're assembly. And I'm a fan of Firewood. I'm a fan of MediaMonks. I'm a fan of Circus and ProgMedia and Digodat's and Lens10, all of great companies that are coming in. And so -- and it's interesting, I don't even really think about it these days in terms of a final product being the Holy Trinity. I think about each of those individual components, data, media, content as really ingredients into this unified hole that we're all building together. And so it's just so fun to watch it all happen. And so as we're integrating not just the companies, but the product into that unified whole, as Wes said, probably the best sort of proof that we can put forward is not just that it's working, it's that the clients are even asking for this. And that makes it just so much easier on every different level because the integration is not a power play. It's not about assimilating. It's about the future. And that is ultimately what all entrepreneurs really want to discover is, what is the next thing that's going to really move the ball forward. And I think in each other, we can see that all-star team that's building the future together.
Scott Spirit
executiveAbsolutely. And I think you really touched on something there around that ambition and common culture that everyone has because I think that really drives the integration. People want to be part of this and want to work together and want to collaborate. There's no sense of -- I'll just stay in my little silo and continue doing what I'm doing. And that's great to see but it just makes life a lot easier as well. So moving down to you, Bruno. I know you've got your dashboard, and I know one of the things on your dashboard that must be going like crazy is growth for new business because you've been quite -- on quite a tear this year. So tell us a little bit about that, and tell us how you've worked with some of the other people on this call or some of the other parts of the group to achieve that.
Bruno Lambertini; CEO of Circus Marketing
executiveSure. So in terms of new business, I think that, as Pete was saying, new business is what we can say as a proof of concept. And he would say unifying whole, I will call it, whole enchilada. So -- and that's what we are bringing to the table. And it's nice that we are all here because we have been working hard in the last 4 weeks, 6 weeks in a lot of different new businesses. And new business, as you said before, is growing fast and it's growing really good. On one side, we are growing our core clients and I could say Havaianas, Netflix, Spotify. And in the case of Havaianas, it was nice we won the pitch with the help of Firewood and MediaMonks in Brazil. Then we opened the embedded agency in São Paulo with the right model that would all experience from Firewood. Then we opened in L.A. their embedded agency, thanks to the help of MediaMonks. And now we are pitching 2 amazing projects, one in APAC, of course, with MediaMonks and the help of MightyHive; and the other one in EMEA with the focus of Circus. So I'm sure that we will be able to grow Havaianas. I'm sure that you will be sharing some of Havaianas' stuff later today. If it wasn't for the help of -- on one side, ProgMedia in São Paulo, MightyHive in APAC, MediaMonks and Firewood as this embedded model. Second, Netflix was great. And we have been working with Netflix for the last 8 years, we are doing more than 40 different projects, local, regional and global. But in the last 5 weeks, and Wes, I'm sure that he will smile because we have been working so hard on Netflix to open those stores. We were invited, and we won 5 different projects. And those projects, they are not looking for just the ideation-driven, data-driven execution from Circus. What they are looking for is what Circus can bring to the table with the amazing digital production from MediaMonks. And we were lucky to say that, lucky and we put a lot of powers to say that we won those 5 projects. Then we can talk about Spotify. Spotify, we have grown Spotify to more than 50 different countries in the world. We are working for Spotify in Poland. We are working for them in Turkey. We are working for Spotify in Israel. So that's impossible if we don't have the network, and we don't have the support of our 2 big products. In the case of new business, additional to that, it was great. We want -- and I'm not so sure that we could say it, but we won working together a Korean brand, and I remember the first call, we were more than 30 people. It was 5:00 p.m. in L.A., Pete was giving out the brief, and I said, "How are we going to achieve this PTX strategy in less than 2 weeks?" And it was amazing. We worked hard, of course, we work over 14 hours a day. We work with people from all over the world with different backgrounds, different experiences, different nationalities with my same rusty English, and we get to a point to we can say now that we won that project. Now it comes the difficult part. We are executing what haven't been executed. And I would use Pete's words. We are inventing the future for that time, which is amazing. We want other projects like HP global project, beautifully -- beautiful collaboration with MediaMonks. We are growing our account with Facebook, which is Firewood, MediaMonks and Circus. And we can talk about another 3, 4 projects in Brazil. And I would talk about Brazil because Nat is here and she and Bruno has been a great help. We won in the last week, 3 beautiful projects. First one, [indiscernible]. Second one, we won our -- finally, our first project in Unilever Brazil. And we keep growing our business with ABI, AB InBev. So first, we are growing our business. Our core types. Second, we are aiming to collaborate and create value for other kinds of network. And third, together, we have been winning a lot of new businesses.
Scott Spirit
executiveSounds very exciting, and I can see everyone has clearly been involved and enjoyed that. So I think we're coming to the end of this, but I have one more question actually for you again, Bruno. You mentioned Wes in the -- in your -- what you were talking about just there. Obviously, one of the things that changes when all these entrepreneurs join the group is that you have a boss now, right? So how has that gone? How is it working for someone else after being so fiercely independent for a long time? And more seriously, how do you maintain that culture of entrepreneurialism, which has benefited you and all the other people on this call so well after you've done the merger?
Bruno Lambertini; CEO of Circus Marketing
executiveI think that I have the best boss I could ever have. And I think that Wes is my boss, and then I have Sir Martin as my second boss. And it's amazing. It's -- we were talking last night. Wes was there. Lanya was there. We were talking about the future. And we talked about how important it is to be friends and to find a common ground from our each point of view. And we -- of course, we are -- well, they are, I'm pretty young, mature people. And we are always going to get to a final position. But going back to Wes, he is the best boss I could ever imagine.
Wesley ter Haar
executiveI'm going to do the heart sign. I don't think I'm -- I think we all have -- I think we all have one boss, and it's Sir Martin. And it's quite interesting because I -- the biggest thing I realized is -- he forwards a lot of emails. And it's funny to not be the forwarder, but the forwarded. So I've stopped doing that to some of my people because that was my biggest -- my biggest understanding is to be forwarded to was the biggest difference. I was receiving them this time. I will not be sending them. But I think to Bruno's point, we hang out a lot amongst each other. I think we're trying to get a COVID-safe trip in the books. The excitement is just this, right? It's a bunch of people that all ended up not selling for a very specific reason to the traditionals in the industry. We managed to sort of combine efforts and combine that energy, and that's what's really driving this, which to me I couldn't ask for better colleagues to sort of have a huge swing at this new thing. It's obviously the most fun and most inspiring part of this.
Scott Spirit
executiveAbsolutely. Well, I couldn't end on a better note. So I'm going to leave it there. I could literally talk to you guys all day about this but afraid it is time to end it now. So thank you so much to all of you for your time and all the effort you put into this, especially those of you who had to get up super early. I really miss all of you, and I look forward to being able to see you in person, hopefully, in America, Brazil and Europe soon. In the meantime, please stay safe and take care. And thank you very much. Really appreciate it. Now we interrupt our scheduled programming, and we head to Amsterdam for a short session with a special guest, Victor, who's the CEO of MediaMonks. Hopefully, you all saw the news yesterday when we announced our appointment as the lead digital creative agency for BMW in Europe, which makes them our third whopper client. So we'll be back in 5 minutes' time to find out a lot more with Victor. Thank you. [Break]
Scott Spirit
executiveHi, Vic, how are you?
Victor Knaap
executiveGood. Very well then. Very good.
Scott Spirit
executiveI branded out to you. So anyway, you've been quite busy recently apparently, and a massive tip of the hat to you. Congratulations on the wins, and I know how much it means to you personally and how hard you've worked on it. But not just you and the team at Monks and actually at MightyHive and across the world. And it's a fantastic win and a big tribute to all the effort you put in. So maybe you can tell everyone a little bit about what we actually have, one, and what we're going to be doing for BMW.
Victor Knaap
executiveI feel massively unaddressed, Scott. But anyway, I've been -- it's been an absolute crazy week. And sorry, I haven't been involved more in Capital Markets Day. But we heard to news unofficially on Wednesday with a big HORIZONT article. That leak's probably from the BMW side. And then the news hit 1:00 A.M. CAT yesterday that we are the creative and production partner for BMW for the next 3 years across all 26 European markets. We do that in cooperation with Berylls, who is an automotive consultancy from Germany, and Service Plan who predominantly run the media and the technical side.
Scott Spirit
executiveGreat. And I know that it started immediately. That's...
Victor Knaap
executiveWe have been onboarding.
Scott Spirit
executiveYes, I know.
Victor Knaap
executiveWe've been onboarding. So we heard it at 1. And at 2, yesterday, we had our first onboarding conversation. And the whole day had been packed with briefings. It's the biggest assignment we have been involved with. So they're offboarding around 120 agencies across Europe.
Scott Spirit
executiveThis is quite a departure from -- we talk a lot about our land-and-expand strategy. This is a bit of a departure from that. It's an instant whopper as Martin calls them, and it's something that has taken a ton of your time and your colleagues' time over the past almost year, I guess, certainly since the beginning of this year. We've talked about it daily on our management calls since March, I think. So tell me a bit more about the pitch process and also why we went for it because we generally avoid those kind of pitches.
Victor Knaap
executiveYes. We got the phone call a year and a week ago. And they explained a little bit what they were looking for. And it felt like that we -- it felt like the S4 medium of pitch. It was like they copied our statements and our view of how the -- of how new marketing world should look like. So that was the reason that we got in. Obviously, I've been at MediaMonks for 17-year plus. And it's the first time I've seen a pitch of this size. It's also the first time that Germany sees a pitch of this size. So I didn't expect it would drag on for a year and a week. Maybe I would have reconsidered it. But it's been an incredibly learning curve for me, for the team. And it was definitely not us. We had fierce competition, Accenture, Dentsu. Service Plan was a competition as well. They partnered up with them and IPG. But especially Accenture, they were -- they were in it from the top. They own the 3D models. So it was -- we needed to pitch this hard. But it is exactly what we do, exactly what we believe in, exactly the philosophy that we preach and that we promise our clients. We just didn't have an example case outside of the technology sector. So we do this work for the brand that we are -- all know what it is but never are allowed to say something for. We do this work for Google. We do this work for HP. And then the big question is, can you do this for a heritage brand? Well, this is it. This is the whopper that shows that from a brand that's been around since ages, that's been structured around how the agency world was structured since the '80s, and we're completely going to disrupt the way how they produce content. Super modern, super efficient, creating -- like the main pitch is there should never be a piece of content created twice. So not the same content in France that is produced in Germany, that is produced in 1 of the other 26 countries in Europe. And our overall pitch is we will serve you the right piece of content at a right screen at the right time and map it across the whole customer decision journey. So it's a massive promise. But we do this work, right? And the onboarding has been great already because our teams exactly know what to do. And literally, today, I heard the very best statement is like, wow, we're now really sure that we chose the right partner.
Scott Spirit
executiveThat's right, yes. That's what I was going to ask. It was a -- yes, it was a long pitch, and it was very fit for what we do. But I was keen to know what kind of feedback you had during that process and what you've had so far since it was announced.
Victor Knaap
executiveYes. And we all know the pitch process is different from the reality. But we kept it very, very close to what we know. So why it took so much time? There was a 1,200-page RFI document that was very detailed about all aspects of it. So you get pools in that for a long time and how it is organized now. But at the moment, like we were 3 months in, we found a cadence of like, hey, how do we tell them that this is the work that we do for the technology partners that we have. Then we've really found our strength in the -- in the pitch. And we convinced them that we were the right partner. But we also set ourselves up for success in the weeks and months to come because we pitched something that we're very comfortable with. So we pitched from our strength. And the added bonus is especially -- so one other thing that I'd like to mention is I'm born and raised in Amsterdam. And 12.5 years ago, we decided to go to London and moved our expansion to New York, L.A. and all the 30 other countries that we're in, but we never moved into Germany. And the German market really saw us as a production partner. We won the European creative. So besides production, we will be the lead creative company. So that is super, super exciting. It's good for our brand, and it is incredible what it will do with our German plans.
Scott Spirit
executiveWell, listen, Vic, thank you very much for joining us. I know you're in the middle of endless calls, trying to get everything set up and trying to hire several hundred people and lots of exciting things going on. So congratulations again. Thanks for your time today, and I'll let you get back to doing the actual work that you've promised to do. Congrats.
Victor Knaap
executiveThank you, Scott. Thank you all for joining. I know it's been 3 long days, and we absolutely love to be part of it. So enjoy the work that we're going to show after.
Scott Spirit
executiveAbsolutely. Cool. Well, that's almost it for me. Our final session today is the showcase featuring some of our recent work and cases from around the world. Thanks to all my colleagues who've been burning the midnight oil to get this ready just in time. I hope you enjoy meeting them, and I really hope you enjoy the work itself. So roll video. [Presentation]
Scott Spirit
executiveWell, welcome back. I'm totally biased, but I have to say I absolutely love that. And thank you, Henry, Kate and Lee for putting that together and getting that done. I honestly just sit here and thankful I get to work with such talented and creative people. A huge thank you to all my colleagues, clients and partners who've been involved in putting this capital markets event together, especially the MediaMonks team in Amsterdam and here in Singapore. It's been a lot of fun but a lot of work, too. Please let us know any feedback. You can e-mail me, scott@s4capital.com or martin@s4capital.com. Speaking of which, back to him now for the final word because some things never change.
Martin Sorrell
executiveAnd that's almost all of it from us. We all hope you enjoyed our very first capital markets event. And we'd, of course, love to hear your feedback, so please reach out and let us know. It's easy, martin@s4capital.com. And as Scott said on day 1, we hope the content has been useful and been informative and given you some insight into why we are so excited and confident about the growth opportunities that lie ahead of us at S4 Capital. A big thank you to our clients and to our partners who gave up their valuable time to be with us. And thank you to all my colleagues, all our colleagues, who put this together and for all the hard work that they put in day in and day out. We will see many of you over the next couple of weeks as we road show our H1 results. So if you have any questions or would like to request a one-on-one meeting, please don't hesitate to contact Scott, Peter or indeed, myself. So thanks for watching and thanks for listening. Bye and till the very next time.
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