Schneider National, Inc. (SNDR) Earnings Call Transcript & Summary

February 12, 2020

New York Stock Exchange US Industrials Ground Transportation conference_presentation 30 min

Earnings Call Speaker Segments

David Ross

analyst
#1

Okay. Welcome back. With us now, we've got Schneider National, moving from one big truck and transportation company to another. Joining us today are Mark Rourke, CEO; and Steve Bruffett, CFO. We're just going to pretty much get right into it. Mark, if you want to maybe frame the discussion, give them a minute or 2 overview of Schneider, and then we'll go right into the Q&A.

Mark Rourke

executive
#2

Yes, perfect. Well, thanks for having us, and thanks for having it in Miami, by the way, based on where we're from, in Green Bay, but -- so Schneider is a large multifaceted transportation and logistics organization. We really operate within 3 solutions sets. Truckload, which is our largest segment. So think of that about $2.5 billion in revenue, 60% of the network, one-way configuration, just about 40% and some type of dedicated. And within that, we're diversified from dry van to liquid tank. And so we have some nuances in there that were really like some of the specialty segments associated with our Truckload segment. And then our second asset base is Intermodal. So for the first time in 2019, we crested $1 billion in annual revenues in our Intermodal. And our distinguishing characteristic there is that we own our box, our chassis. Over 90% of our dray is executed by company driver and company trucks. So very much a door-to-door, Schneider-controlled service. Again, that's about a $1 billion. Just shy of $1 billion is our third, which is the non-asset. So think about heavy asset being truck, light asset being Intermodal, and then closer to non-asset now on the Logistics side. And the largest component we've had is in the brokerage arena, but also contract logistics, and then some import/export activity around international containers, preparing them for domestic distribution through the U.S. So those are our 3 primary. And again, just shy of $1 billion in revenue there. So all of them operated fairly decent scale. And we have a platform, call it, our Quest platform that we've invested and continue to invest and that really ties the whole order to cash process together across those 3 segments.

David Ross

analyst
#3

And I guess we can start off just by talking about the change in leadership at Schneider. So you came in as CEO about a year ago. When you got into the role, what was a little bit different than you thought it was going to be? And how are you operating and why are you operating differently than maybe prior leadership was operating over the past 10-plus years?

Mark Rourke

executive
#4

Well, fourth CEO in like 85 years, so it's a fairly stable history as it relates to that. But -- and I've been with the organization a little over 30 years, so -- and kind of last half dozen or so as the Chief Operating Officer. So very much the strategy felt our strategy. Although, obviously, we've tightened some of our service offerings, looking at being -- how we want to deploy our capital a little differently. So we made some decisions last year, some self-help activity with our First to Final Mile closure. And -- so I think one of those decisions we just had to make. I think the only thing worse to do than keep having the losses would be to pride -- having too much pride and maybe hear against it to make that. So we're through that and so that's probably the biggest change that we made. And then certainly, how we're thinking about improving our Quest platform, particularly to take advantage of the automation activities that we think, because of the maturity of our operating model and our decision science support that we move from presenting information to help people make decisions to having the model themselves make the decisions. And we think that has a great deal of promise. So we're on the front early innings of how we start to deploy that, so I wouldn't say we've had drastic change, but certainly, a bit of an adjustment.

David Ross

analyst
#5

Can you talk a little bit more about the First to Final Mile business? What was not working or what was not working the way Schneider needed it to work in order to be a sustainable business for Schneider?

Mark Rourke

executive
#6

Well, certainly, we understand the trend of e-commerce and how that's changing and the B2C component of that. I think we perhaps had a little bit of wine before its time. We were at that with a differentiated approach first, all the way through final and more of an asset-centric. So how I described our Intermodal business a minute ago, it was our original approach to that. And from a whole series of economic reasons and how mature that market is, the density within those markets, just, I think, a wine before its time, and we made a decision to move on.

David Ross

analyst
#7

Would you get back into it if the market conditions change?

Mark Rourke

executive
#8

I think we would and probably in a little different fashion, a little more of a non-asset play, which I think is the more predominant to play now. And I think over time, though, there could be some maturity and some shaking out of how that whole market gets served.

Stephen Bruffett

executive
#9

And it became quite a network challenge to try to have an asset-based network, start to finish, throughout the whole life cycle of the shipment. And that ended up having a lot of -- a few distribution points, and then it would scatter widely, and it is very difficult to get density in lanes doing it that way. And new business wins didn't necessarily complement the network. It just created more inefficiencies. We were able to get new business wins, that it became quite difficult...

David Ross

analyst
#10

So the density...

Stephen Bruffett

executive
#11

To run it like a LTL network.

Mark Rourke

executive
#12

Yes, so mainly a density issue, which becomes a cost problem and you can't get the customer to pay enough to make up for the empty space in the trailer.

Stephen Bruffett

executive
#13

Absolutely. Yes, so let's talk about more [indiscernible]

David Ross

analyst
#14

Yes, let's do that. We'll start with...

Stephen Bruffett

executive
#15

There's good learning in there.

David Ross

analyst
#16

Yes. We'll start with the truckload side and how you view the dedicated market versus the over-the-road market and where the growth is for Schneider, and what you like about each of those segments?

Mark Rourke

executive
#17

Yes. We really like our one-way network business, a little over 6,000 trucks we have operating. And we think, actually, that's a very good complement to have dedicated offering, to be able to have the synergies that exist there. But we think that's the right size for us. And our growth capital and our focus, particularly in the truck side, is around the specialty areas -- awesome liquid tank business. But also you mentioned the dedicated piece, whether that be increasingly on the smaller, more specialized, where we're doing something besides just moving the product from A to B, there could be some special services around what the driver and our professional driver community adds to that mix and we're really pleased with the position of that portfolio. Now we went through some changes over the last couple of years to get that to where we want it to be. And a great pipeline, and we really expect some success on the growth playing there over the next couple of years.

David Ross

analyst
#18

We've heard a lot of good things about dedicated at this conference from many of your peers, do you think it's becoming increasingly competitive -- too competitive? Is that going to impact growth or profitability at all over the next couple of years in dedicated?

Mark Rourke

executive
#19

Yes. I understand the reasons we're interested, I now understand that others are as well. But you have to execute very well. You have to bring a balance sheet to do that well because of the more specialty nature of the business, as it's generally just a 53-foot dry van. So we think we have some runway and the market response to that's been very positive. So we always have competition in everything we do. This will be no different, but we think we're well positioned.

David Ross

analyst
#20

And then just to take your temperature as we sit here halfway through the first quarter on the trucking market, on capacity, on your outlook for rates this year, what the bid season looks like, any comments on current state of the state?

Mark Rourke

executive
#21

Yes, it's a little early to have a lot of returns yet to have a real concrete position to share with you. Although as we look, we see so many of the things that didn't exist a year ago when we came into the market, relative to some tensions. Whether it could be what the shipper has to be thinking about a little longer term now with a number of market forces that are at play. And so we're still in a very competitive arena, but we think that we're going to start to see some positive movement on the price line as we get into the second half of the year, and are starting to take some of those positions presently. So...

David Ross

analyst
#22

And shifting over to Intermodal. Because Intermodal has been an area where you guys have excelled in the past couple of years. There is a, maybe 6 months -- 6 quarters ago or a little bit more, there was a big step-up in margins. Intermodal went from a single-digit margin business to solid double-digit margin business, almost mid-teens. What was the change there? Why did that happen? And is it sustainable?

Mark Rourke

executive
#23

Yes, we've been on really an extended run, probably a little longer than the time line that you mentioned there. And a couple of things come to play as we -- like in this whole control of our chassis, our box and our dray. And what we've learned over time is it's much different than just a trucking business. A dray business is different than anything else that we do. And the efficiencies that we gain by that control and managing that network can really drop to the bottom line. And I think the dray component, in general, was misunderstood of how valuable a company model that you can really have. We have great drivers in that arena, highly productive. And that, along with the chassis ownership and the execution of that network has really improved. And I think a sustainable improvement. And you've seen it's been fairly really consistent the last, I'd say, 8 to 10 quarters. And we think we continue that.

David Ross

analyst
#24

And where does that cost creep back in, if you're not doing the company model? So folks that typically do the third-party dray, third-party chassis, why is that less efficient or less costly? Or is it kind of on the surface cheaper, but what takes us to be more expensive in the longer run?

Mark Rourke

executive
#25

Yes. I think what -- certainly, there's some ownership elements there that are favorable on the income statement, but there's also the friction costs that when we're in control of the maintenance, we're in control of the quality of that chassis, the placement of those chassis, the placement of those boxes. And so we've eliminated the non-value-added waste that we don't get paid for by the customer, and that's what drops to the bottom line. And again, it's managing that whole appointment setting process all the way through that you're running this network that's feeding itself. You have empty repositioning, but you minimize that, those are all very positive margin contributors.

David Ross

analyst
#26

And you said on the dray over 90% is Schneider driver. Is that a company driver or is that an owner-operator?

Mark Rourke

executive
#27

Almost exclusively company.

David Ross

analyst
#28

Okay. The rail partners. As you've grown Intermodal and changed, the rails have been, I would say, hit or miss on service for the past couple of years. Most saying that they've improved the service as of late. Can you talk about your experience with the railroads and where you sit today?

Mark Rourke

executive
#29

Yes. Well, the service, again, reliability, which is really the most important thing to the customer. And there might be some transit differences, but if you can have a reliable schedule, customers can adapt and adjust and take advantage of all the great things that come with intermodal. And our service providers, particularly our Eastern partners, truck-like service, which is a great competitive weapon as the alternative to over-the-road, is a balancing factor, right? There's alternatives. And if you can take that service equation away, you really improve your ability to compete. In our West, we're doing the same thing, not quite as advanced yet on some of those on-time metrics, but are moving in that direction. So there's very little customer pushback as it relates to the execution of the business because of reliability.

David Ross

analyst
#30

The one issue we hear a lot about on the eastern side is still the pricing, Intermodal relative to truck, where are you seeing that sit today and what needs to happen for Intermodal growth to kick back in?

Mark Rourke

executive
#31

Yes, certainly on the eastern part of the network, there is more competitiveness with truck, and we've certainly seen that. And there's been some conversion back to truck from prior to Intermodal, in addition some of the lane rationalization that you've been -- that we've read about over the last couple of years. So that is the most competitive with truck and as those things begin to tighten and change, and we think the pricing solidifies on the truck side, that's going to be a very good benefit to our Intermodal product.

David Ross

analyst
#32

And you guys offer customers -- I know a lot of customers that use both Schneider for Truckload and for Intermodal and for Brokerage, when you're meeting with customers what's the most important thing in switching back and forth in their decision between Truckload and Intermodal? Is it a purely cost issue? When fuel prices go up, do they switch to Intermodal, do they not? What's the margin they need to use Intermodal versus Truck.

Mark Rourke

executive
#33

Yes, customers have different strategies there. Certainly, there's the green benefits that come with a little bit more friendly fuel surcharge and those elements that can sway that depending upon the price of fuel. But really, I think the key piece is the reliability that they can get the service so they can rely on that, and they'll adjust some of the other inventory elements to take advantage. And so some customers will be more aggressive at swaying back and forth more dynamically. Others, it's a strategy that that's what we're doing over the next several periods, and we're staying consistent with that strategy. So we have to understand where your customer is at and what's their drivers, so it's not really one size fits all.

David Ross

analyst
#34

And where is your Intermodal service today? And where do you want it to be?

Mark Rourke

executive
#35

In the east, we're, particularly, on the shorter length of haul, we're very much truck-like. And we can stay where we are, we're going to be competitive through really any cycle. And we're improving in the west. Obviously, a little longer length of haul. Sometimes you have some more issues with weather. But still very, very good service, and we're not having any of that being a hindrance to taking additional share in Intermodal.

David Ross

analyst
#36

In realizing that some of the domestic intermodal movements are actually international movements coming out of a box and going into a 53-foot container, do you have an idea of how much of your traffic on the intermodal network is tied to imports/exports specifically on the [ Transpak ]?

Mark Rourke

executive
#37

Do you want to talk? Do you want me to keep going? So clearly, on the Intermodal side, much more reliant on international trade flows. There's no doubt about it. I think 22% or so, I think of the U.S. imports come through China, which is where the difficulty is. Our truck business is much more domestically driven, so it will have a disproportion as this air bubble, at some point, comes through the system, it will have more of an adverse impact on the Intermodal business. I don't have the exact number that I can share with you what that is, but it's certainly much more prominent than the truck side.

David Ross

analyst
#38

So when you talk to your customers or large companies that have global supply chains, what's the current thinking on the coronavirus? Whether it be impact on ocean container volumes, intermodal network, the truck network at some point?

Mark Rourke

executive
#39

Yes, we're in that process of canvassing our top 300 shippers on that presently, and trying to understand that exactly where they are, what their alternatives and what their strategies are to try to adjust our import/export business. We have a number of customers that we can really see that today, and there's obviously an impact coming. A couple or 3 weeks from now, I think we'll see a -- really a step-level change in what's coming through. But -- and a lot of customers don't have a lot of options as it takes some time to change the origin point, and we're going to be stuck, I think, dealing with it. And I think what the reverse of this is we're going to have some type of bathtub effect, whether that's April, May, June, whatever that would be that we'll have the opposite impact that could cause some chaos and some disruption as well.

David Ross

analyst
#40

Yes, if you remember back to some of the West Coast port slowdowns, lockouts, over the past 20 years, what happened when that got resolved? What was the impact on Schneider's network and...?

Mark Rourke

executive
#41

Well, it has influence now on the rail network, with the truck network as you need to find ways to deal with that. And generally, chaos is good for the industry because we have to then come up with solutions, and it could be a catalyst for some other corrections. And so I would anticipate this is another potential catalyst for some more difficult second half of the year.

David Ross

analyst
#42

Steve, I want to talk about the balance sheet of Schneider. You guys are in a very healthy financial position. How do you plan on using the cash, keeping the cash, building a war chest, both on M&A versus buybacks, dividends, everything else that's on the table?

Stephen Bruffett

executive
#43

Yes, sure. I'd say that it's been a robust dialogue that we continue to have amongst ourselves and with the Board. And I'm sure that, that will continue. We've not taken any of those options off the table. We do recognize we have a conservative balance sheet. And want to maintain a conservative balance sheet that don't intend to continue to build cash over the long term. So we are looking to deploy it. We'd love to deploy it in organic growth opportunities, first and foremost, so we're aggressively looking for those opportunities this year, and have identified some we'll begin to invest in, and so that's first and foremost. And then you get into reducing debt, which we don't have that much debt, and we'll repay roughly $50 million, $55 million this year as notes mature. So that's a partial use of proceeds or cash application, if you will. And then you get into, do we do acquisitions? Do we buy back stock? Do we do special dividends? Do we do those sorts of things? And so that dialogue is ongoing. We've said repeatedly that we're interested in growing potentially through acquisition, our dedicated and/or specialty Trucking operations and are looking foremost in that space. Whether we're able to land something there or not in the near term, we'll have to see if everything lines up, given the nature of the M&A, but we are actively looking. If we do something, we do want it to be close to what we are good at and know how to do very well and would complement what we already do. So we've made that part clear. And -- but then all the rest of those potential users that said there are in the mix, and we'll continue to evaluate this as we move through this year.

David Ross

analyst
#44

Mark, I want to dive back into IT? Because you mentioned the Quest platform earlier and the investment you're making and looking to shift more to automation. One of the other rooms right now, we've got the logistics panel going on, so the so-called digital brokers that have a bunch of people working in offices that aren't as digital as they might think they are, have caused a lot of, I guess, chatter around what's going on in the brokerage space, what's going on with IT. What are your thoughts in general about the IT environment, the brokerage environment, how you guys are using it at Schneider to make the business better?

Mark Rourke

executive
#45

Yes. The brokerage is a great incubator for a lot of these technologies, and I think that's what we transition. We had our investment thesis we did with Quest. We had a very big spend and build, and we had initially thought we'd be going down and reaping some of the benefit of less spend but, obviously, the opportunities are so great that we've actually even increased overall spend from those Quest development days. And I think, as I mentioned, where we're most excited is how we take, again, friction out moving from this whole idea. We have great decision support models that have been very mature now relative to everything from order acceptance to network management to optimization around the assets that would present information to help people make very informed decisions to now saying, "We're so mature there, we can start to just automate that whole process versus presenting it." So we can grow our business without growing the people count and do so in a way that is faster, more accurate and how we exchange information with our trade partners at near instantaneous speed. And all of those things, we -- that's where our focus is. And that certainly plays on our brokerage side, but it has just as many applications on Intermodal and the Truck segment. Think about dedicated, we're not making nearly the same amount of decisions as it relates to load acceptance. We're all committed, and we have all those -- those things are just right for complete automation with the customer. And again, that all can be integrated into our Quest platform.

David Ross

analyst
#46

In terms of service and visibility with ELDs and the trucks, people have an easier time keeping track of them, putting that into a network. One of the gaps have been the railroads on the line haul, where do you see the rails and their investment and the ability to have an end-to-end visibility solution for your intermodal customers?

Mark Rourke

executive
#47

Yes, I think there's a lot of automation in and around the ramp themselves so that one of the things that comes with -- I can of come at this a couple of different ways, the precision scheduled railroading is ramp operations and how well do you schedule so that you're not dwelling in the ramp. And so all of that visibility has to be very strong to get to the full promise of that. And that includes what's -- where is it located, as it's in transit and its reliability. Because we can't afford neither cost or execution wise for that to dwell for 12 or 24 hours, we've got to get it, and all of that has to be integrated with the customer. And so there's, again, this is another one of those great automation opportunities. We're not where we need to be there yet, but I'm confident that everyone understands the value of that throughput.

David Ross

analyst
#48

And on the brokerage side, with new people entering the business and trying to grow their trucking operation without adding trucks, have you seen an increased competition for capacity? Do you have either a shrinking number of carriers? Or is it harder to find carriers that accept the loads that you post and offer them?

Mark Rourke

executive
#49

No, I wouldn't -- at some point, we may get to that. We really haven't seen that in the present marketplace. And we grew our volumes 5%, even in the fourth quarter on our brokerage side, at a very competitive marketplace. And capacity isn't the constraint. It's more of the pricing side on the shipper, and that would put as a more difficult issue now than the capacity side.

David Ross

analyst
#50

And I want to open up the floor for questions. If anybody has a question for Schneider. Yes. Barry.

Unknown Analyst

analyst
#51

[indiscernible]

David Ross

analyst
#52

So the question, just to repeat for the audience is, the railroads talk on the one hand about volume growth and intermodal being a growth there. On the other hand, they talk about raising price, and how do you square those 2 because if you keep raising price when truckload rates are not going up, you can't grow.

Mark Rourke

executive
#53

Yes. I always like to try to address those that, in general, our interests are highly aligned, right? We want to grow volume. We want to work the margin. We want to take efficiencies and very much the same discussion with, I believe, the railroads are in. There are some gating factors because there is a truck alternative. And so that's a market reality that can get against the growth vehicle if collectively, we're being too aggressive there. And it just so happens intermodal is a great growth vehicle, I believe, for the railroads than some of the other more challenging segments of their franchise. So I still, at this juncture, think our interests are highly aligned. We have the ability to move with the market. And our discussion is more on how do we get more volume generally than any other issue that we discuss with the railroads. And so as long as those interests stay aligned, we stay very bullish on the Intermodal product.

David Ross

analyst
#54

And to follow-on to that, as you talk to the railroads about your contract and Intermodal pricing and growing volumes, have the contracts changed at all in terms of, is there a gain share, pain share type agreement? Or is it just -- this is our rate increase and if you can't get it, then your margins decrease?

Mark Rourke

executive
#55

Yes, it's a frequent question. Unfortunately, it's one that we can't get into a whole great specifics on because of the contracts. But again, it gets back to this, our interests are highly aligned in that our structure moves with the market. So that we have -- so we don't get out of sync, so that we even come running across purposes for what's in their interest and what's in ours. And so if the market goes up, there's a mechanism for that. If the market goes down, there's a mechanism for that.

David Ross

analyst
#56

Any other questions from the audience? Yes.

Unknown Analyst

analyst
#57

[indiscernible]

David Ross

analyst
#58

The question was the pilot that was announced at the end of last year with Truckstop and how that's going?

Mark Rourke

executive
#59

I think that's a great question because I think that, maybe, is one of our philosophies as we think about how to be pragmatic with our tech spend and get to the leverage. And certainly, we love those channels that are direct with us, whether it's through our portals, through our apps to interact with carriers. But we also think there's a great opportunity, particularly, around the micro carrier, the one that you're referencing with Truckstop that they may be at a place that they go to from an application standpoint more frequently for other reasons, we want to meet them where they're at. And we can extend these automation capabilities that are in our direct channels with our -- some trade partners and do so and leverage their investments. So it's not all Schneider dollars, all Schneider tech spend. And how do we find ways to both do that but extend into these locations that the carrier or the shipper may already be at and take that leverage. So -- and that you'll continue to see us do and challenge ourselves to look for other channels to take advantage of that. So is it as big as I want it to be yet? No. Is it working? Exactly, as we planned it is.

David Ross

analyst
#60

So does that make Schneider a preferred partner through those channels or an exclusive partner through those channels in the brokerage arena? Or how does this...?

Mark Rourke

executive
#61

Yes. David, I want to -- we get to a place where it's exclusivity because then, it kind of lose the ability to get to the financial leverage for both partners. But we certainly believe, if we're first to market, we're easy to do business with and we can make that as easy for them to get some advantage that we'll be advantaged in doing that.

David Ross

analyst
#62

Yes. Any other questions from the audience? Otherwise, I'll wrap up with 1 or 2 more. Insurance. We talked a lot about yesterday. What are you seeing in the insurance market? Have you had a renewal recently? Is the renewal coming up? And what are your thoughts on the cost pressures?

Stephen Bruffett

executive
#63

We have an upcoming renewal in the first quarter yet here and so we're actively in market and getting feedback. Obviously, there's no surprise to anyone that the markets have hardened significantly. And I've been through a lot of these, and people talk about, "Oh the market is hard and you get a few percent increase on your premium." Now this is very different. This is a step function in premium and there's a lot less capacity available. So those elements are clear. Exactly the impact on us. We're not sure yet because we've got probably another month of assembling the roster, if you will, to see how it goes. But it is a very different environment.

David Ross

analyst
#64

And have you talked to any of the small fleets within your brokerage network about the impact of insurance on them?

Stephen Bruffett

executive
#65

Not directly, but we've gotten a lot of feedback through other channels that it is very challenging, especially for those who -- I mean, we invest a ton in safety. We're amongst the best when it comes to safety technology and our safety record, and whatever, and what we're experiencing in the markets like it's got to be compounded by those who don't have all the [indiscernible].

Mark Rourke

executive
#66

I certainly think this is another one of those capacity constriction catalyst, but everybody generally has -- the renewals are different by carrier, so this will have -- some will be January, March, June, so this will have a -- can get to the full year to get to the full effect based on your renewals. But clearly, the inflation is at a place that will have impact, not staggering.

David Ross

analyst
#67

Excellent. Well, with that, we'll wrap it up. I want to thank Mark. Thanks, Steve, for joining us from Schneider. Coming up next, we'll have [ Kevin ].

Mark Rourke

executive
#68

Great. Thank you.

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