Sheela Foam Limited (SFL) Earnings Call Transcript & Summary
February 4, 2021
Earnings Call Speaker Segments
Operator
operatorLadies and gentlemen, good day, and welcome to the Q3 FY '21 Earnings Conference Call of Sheela Foam, hosted by Edelweiss Securities Limited. [Operator Instructions] Please note that this conference is being recorded. I now hand the conference over to Mr. Nihal Jham from Edelweiss Securities. Thank you, and over to you, sir.
Nihal Jham
analystThank you, Margaret. On behalf of Edelweiss, I would like to welcome you all to the Q3 FY '21 Conference Call of Sheela Foam. From the management today, we have Mr. Rahul Gautam, Managing Director; Mr. Tushaar Gautam, Director; Mr. Rakesh Chahar, Director of Sales and Marketing; Mr. Dhruv Mathur, CFO; and Mr. Davinder Ahuja, VP, Finance. I would now like to hand over the call to Mr. Rahul Gautam for his opening remarks. Over to you, sir.
Rahul Gautam
executiveThank you, Nihal. Thank you very much. And Margaret, thank you very much for starting this call. All our internal meetings, we generally start with our vision statement. And today, I consider all of you to be a part of our family. And therefore, I will start with our vision statement. [ We will continue to be recognized as a leading organization in quality comfort products while practicing values of ] integrity, reliability, proactivity and transparency; to do business with a smile for customer delight; and a commitment to society. Thank you very much. So I welcome you all to this meeting. And I understand that you are present here in large numbers and so thank you all once again for this. As we see, we are witnessing these times, which are -- which I can call them as the worst of times or the best of times. The world is changing, and changing extremely fast. We, at our end, are trying our best to keep pace with it. And we believe that this may not be a time to really drive any changes but a time to keep pace with the changes that are happening in the environment, to readjust, to negotiate with them, and in the process rebuild the company to face the new world as corona tends to fade away, and create those environment or circumstances which are very different from what they were before. So whether it is the health part that is becoming important or whether it's e-com for buying and purchasing that is becoming more important, those are changes that we have to deal with and we are trying our best, and we would continue to cope up with them. As far as corona is concerned, we are all aware that India is definitely experiencing the abatement of it, and most of the rural areas that I'm connected with have virtually no traces of corona. Even in the larger cities and bigger cities, it seems to be going down by itself. And I only hope and pray that there is no second wave or another mutant that comes about. And for Delhi, even the sero-survey states that about 56% or 57% people have antibodies and therefore somewhere or the other they have been sort of impacted by it, and now we are close to a herd immunity. So we don't know the exact reason, but it's definitely going down. When we look at 2 of our other geographies that we operate on, Australia had completely closed itself many months back. And just to narrate that a few days ago, they had 1 case in Perth and they locked down the city for 5 days. So that's the level to which they are controlling the connection with the outside world. Spain, on the other side where we operate in, is bad. It's part of the European Union. I think the people had a damn good time during the Christmas and New Year, and they were intermingling and now bringing out all the infections. In our small cities where we operate from in Spain, 4% of the population has been infected. Hospitals are under stress, et cetera. But vaccination has also started. And therefore we believe that soon the vaccination curve should take care of the corona part of it. The other big event that we had was, of course, the budget that was presented. Nirmalaji said -- in fact, she took the example of the cricket series that we won against Australia, and she said that that's the kind of new hope that that is emerging. Our thoughts on it are that definitely the budget was surprising. There were no disappointments at all. And I think she addressed all the required parts of the economy and probably much more than that. There was a lot for the future parts too. In the end, there was consistency as far as the budget was concerned. I think the basic change which we witnessed was that every time the country needs money for anything, the best thing to do is to increase tax or taxation, and I think that's a big change that is happening. On the other hand, if money is required or has already been spent on corona, the government is looking at disinvesting or is looking at raising funds elsewhere or looking at more compliance. And I hope that someday -- so today, of course, they have not laid any new taxes, but I hope that someday a situation also comes that reducing the taxes actually improves the compliance and there would be more money coming in. Simplifying the tax laws and simplifying the implementation of them would actually bring in more compliance and would improve the situation. The collections of the GST for January, which was INR 1,20,000 crore, it appears was like a premonition for this that the direction is right and it helped to probably change the starting sentiment of the budget. We've also witnessed the 15th Finance Commission and this report. And again, they have worked towards, let's say, for example, GST. They have suggested and recommended that there should be simplification, which means eventually to move to one rate of tax. But at the moment suggesting that [indiscernible]. So Simplification and Reduction, those are the mantras, I think, which are going to be there, and that feels very good as far as the industrial world is concerned. Nothing directly has impacted, whether in the direct taxes or the indirect taxes to Sheela Foam. But indirectly, there have been 3 areas where we believe that besides the good sentiment that the budget is setting, we believe that there would be impacts to Sheela Foam. Number one is the importance of railways and the extra budgets that have been given and the growth that will happen, and which means it's more business for us. Buses, similarly, where more cushioning is required, et cetera. And above all, is the affordable housing focus that the government has brought about. And we intend to work on all these 3 areas and to be there to support this direction that is there. So all in all, we look at FY '22 with immense amount of hope and enthusiasm and most definitely with new energy. There have popped up during these corona times, have been a lot of astrological predictions but one of the ones that I follow, not that I believe in it, but that I follow and who has been reasonably correct in the past in predicting the starting, et cetera, says that from April -- mid-April onwards everything will start normalizing and by the end of -- or middle of November corona will be history. And even the service industry and the hotel industry and the airline industry will come back to normalcy, and in fact come back with renewed energy. In our business, raw material is an important part. We all know that. And it's [ the least ] to say that in the previous 6 months it has been fluctuating like a wild wave that is still there. India rose -- the raw materials rose extremely high and then now are on the falling spree, except a minor aberration which has happened today morning or yesterday evening. In CDI, they've increased the price again by INR 6. But otherwise, by and large, the raw materials are reducing. Polyols are off the level of INR 200; TDI at level of INR 163 plus INR 6, let's say about INR 170. I think stabilizing around INR 170 level for both or INR 150 to INR 170 level for both will be something achievable by February end and we should be witnessing that. The other geographies, Australia has been steady. There is far more stability in that market, even for the raw materials. The same suppliers globally, but they look at Australia differently. Spain did not increase as much as India, but it appears that right through February it's on a bit of an increasing mode. All this converging to good, steady prices by end of February. That is how we look at it. There is one aspect which from -- the present government has been pushing hard and which is Aatmanirbharta. From our perspective, we -- whatever our imports were, we have looked at local replacement, especially in the textile area or the mattress picking area, and we can now say that we are absolutely indigenized under that. Not only that, for businesses like furniture business where imports from China or elsewhere, Middle East has -- sorry, Southeast has been coming in, we are doing our bit to ensure that the right grades of foam and the right grade of cushioning are available for that so that those imports into the country can be reduced. We're also working hard to support the furniture cluster that the Government of India wants to put in and preparing foams or making foams which will be completely compliant to what is needed in Europe and U.S. as far as the fire retardant is concerned and all the other general [ characteristics ]. On Aatmanirbharta side, we are doing our bit and more supporting the other segments so that we [indiscernible] the one change which we're noticing is on [indiscernible] And our presence -- I informed you last time last quarter that our presence was just beginning to happen. But now I can say we are reasonably present there and are increasing our presence and the market is also growing and we are getting a good foothold into that. And we are prepared to increase our initiatives on the e-commerce side. The 3 other areas which we have not forgotten in spite of whatever has been happening on the raw material side or the production side, but we have not forgotten, is the safety, health and the environment part of it. Safety, we look at the human safety first. In fact, have already made our application for getting vaccines, whenever if they become available, for our entire company manpower of the human resources. Health, we have -- it's a big change that has happened in the corona and the post-corona times. And we have offered our products, all our products come with Neem Fresche, which has been an antivirus up to almost 100%, of course we say 99.9. But that's a special innovation the company has done. It combines the natural products of India, neem, and it combines the technology from [ Australia ], the technology of Fresche. And that product is there in all the offerings that we make to consumers. On the environment front, we have been compliant for sure. In fact, Spain has recently been awarded a prize for doing their bit in reducing the carbon footprint, and they are going to the next levels of compliance. In India, we have embarked on a project of reducing plastic wastage completely. We do not believe in eliminating the plastics but definitely believe that there should not be any wastages from there, and that process is on. Our CSR activities also continue in spite of all the disruptions that happened of physically not being able to move around. And all our activities definitely required people to be present and to interact and take the programs forward. But we have found ways of connecting up online, teaching online and interacting with even the rural areas. So all activities have been -- have continued even during this period. In fact, we've learned a lot. And this will be a basis for even the future interactions when the corona goes away. And I'm hopeful that government will confirm to the vaccinating of people as a CSR activity, and we will be able to do it not only for the people but even for their immediate families. Another change that has happened, and I bring that to your knowledge, is on the export side. And this is the U.S. Bed in a Box program. Currently, the market is estimated to be about $600 million, primarily supplied by China as a bed in a box and exported to the U.S. But from the time that the sentiment has changed, they have been looking at elsewhere. I completely agree that actually competing with China or with the Chinese people, because those people have also moved their manufacturing bases to elsewhere, is tough and our country is also taking time to support the exports part of it. But let me just share with you that there are enough inquiries which are there. We are -- we have in fact begun already supplying to them some products from Spain which make it better and some products from India that make it better to go from here. Some challenges like the shipping disruptions and the container availability, but that we are expecting it to go away soon. Next financial year or the coming financial year, we are sure that this number would be past 3-figure mark in India, in crores of rupees. Financial results have already been shared with all of you. They have been good. I am not going to talk specifically about. I'm sure you people would have gone through it and would have your questions to clarify. Our team is here. But we are -- just on a quarter-on-quarter basis, the total consolidated top line has gone up by 25%, 26%. Even the EBITDA percentage has gone [ up ] and I hope that this becomes our normal, and we continue to improve from where we are. Mattresses, I would specifically want to spend a moment on that, in all the 3 geographies have come out as a big surprise. If we start from Australia, of course, they are big travelers and they have -- because there's no traveling, they have money in their pockets saved for the household product. Plus they have spent a lot of time at home and therefore recognize the mattress part of it. The government has also put money into their pockets. And above all is the factor, which is again the China factor, which is that the imports from China are getting restricted sentimentally and even from the government side a little bit. So all that is playing out and the mattress in Australia is growing, will continue to grow, and will be an important business segment for us to supply products into. [indiscernible] We are a very small part of the entire European Union market, but we -- and we have the U.S. program, this is just across the Atlantic, that will be there. And the mattresses, same reasons, similar reasons, have become important, and therefore the growth is there. In India, we're experiencing probably a little bit of a different factor, which is that 60%, 65% of the population doesn't sleep on any mattresses. So they are getting slowly converted to the unorganized part of the modern mattresses. And then there is a shift from the unorganized modern mattresses into the organized part and that's where we play. So mattresses will continue to play an important role in our lives. I know there is a constant pressure to always reduce the average selling price, but we work hard. And as we are now in the rebuilding mode, we're working hard to give more value to the consumer and in that process increase the ASP at a critical time. So with those words, I would thank you all once again and open the entire team for all the questions. Thank you very much.
Operator
operator[Operator Instructions] The first question is from the line of Sujit Jain from ASK Investment Managers.
Sujit Jain;ASK Investment Managers;Portfolio Manager
analystCongratulations on a strong performance. I hope I'm audible. There's some disturbance.
Operator
operatorYes, you are audible. Members of the management, there’s some disturbance from your line.
Unknown Executive
executiveThere's a lot of disturbance in the line.
Operator
operatorLadies and gentlemen, we would request you to please stay connected while we reconnect the line of the management. [Operator Instructions] Ladies and gentlemen, thank you for patiently waiting. We have the line for the management reconnected. I would request Mr. Sujit Jain from ASK Investment Managers to start with your question.
Sujit Jain;ASK Investment Managers;Portfolio Manager
analystYes, Rahulji, our compliments for a very solid set of numbers. I have a few questions, sir, on the margins. First of all, I wanted to understand, let's say, if INR 100 is the selling price and, let's say, if INR 55 is the cost and gross margin is INR 45, of the INR 55, how much is TDI and how much is Polyol?
Rahul Gautam
executiveOkay. Dhruv, would you answer that question, please?
Dhruv Mathur
executiveYes, yes, yes. Of this INR 55, around -- in the current prices, around 30% is Polyol and 20% is TDI, on the net revenue.
Sujit Jain;ASK Investment Managers;Portfolio Manager
analystOn the net revenue, you are saying 30% is TDI and 20% is Polyol?
Dhruv Mathur
executiveCorrect, at the current prices.
Sujit Jain;ASK Investment Managers;Portfolio Manager
analystThat only leaves about 4%, 5% of the remaining cost, and that will be for what?
Dhruv Mathur
executiveThat will be -- because in mattresses the consumption of foam is very limited because like, cloth, spring, all those things are there.
Sujit Jain;ASK Investment Managers;Portfolio Manager
analystOkay. So if I look, our gross margins have corrected but our other expenses there's a big saving of about close to 5%, 5.5%. How much of that will be retained because post-COVID travel conveyance, et cetera, will come back. So, A, what is the reason for this fall in other expenses? And how much of that can be retained?
Dhruv Mathur
executiveThese expenses are lower on 2 accounts, largely. One is on marketing expenses and selling expenses. And also based on operating leverages because the sales number is pretty good, fixed cost being fixed. That is the reason for this. And as far as going forward, it will be dynamic to the situation.
Sujit Jain;ASK Investment Managers;Portfolio Manager
analystSo if I quickly put it in terms of numbers, this OPM of 17.5% last 2 quarters versus of 14% in FY '20, so there is a rise of about 3%, 3.5%. How much of that can be retained because of operating leverage? Marketing and sales eventually will come back, like you said.
Dhruv Mathur
executiveNo, I never said that. I said it will be dynamic to the situation.
Sujit Jain;ASK Investment Managers;Portfolio Manager
analystOkay. But I still want to know how much can be retained because of operating leverage? What will be the steady state operating margin?
Dhruv Mathur
executiveSo you are asking the steady EBITDA margin, probably that's your question?
Sujit Jain;ASK Investment Managers;Portfolio Manager
analystYes.
Dhruv Mathur
executiveSee, I will answer it is like this that if the sales remains the same, margin will be the same.
Sujit Jain;ASK Investment Managers;Portfolio Manager
analystYou can maintain this margin you're saying?
Dhruv Mathur
executiveIf the sales is like this.
Sujit Jain;ASK Investment Managers;Portfolio Manager
analystOkay. Okay. And the other one...
Dhruv Mathur
executiveAnd also one more caveat, and the raw material prices are the ones which we witnessed in Q3, because these things keep on changing. If you see the margin, gross margin has gone down from 49% to 43% because of the raw material price increase.
Sujit Jain;ASK Investment Managers;Portfolio Manager
analystYes, yes. And the other question is in terms of strategy to Rahulji. When you entered Spain and as well as Australia, of course, and like you said, there is a large untapped opportunity in India itself, how does Sheela Foam decide which geography to enter, et cetera? What were the strategic imperatives for you to decide about these 2 locations? And as well as I wanted to know also about Divya Software. Because it's a small company and there could -- that could require large outlays, how does one figure out what eventually the free cash flows over a sustained basis for Sheela Foam would be, because there will be a continuous need for capital investment in an entity like software? So these 2 entities, basically -- I mean, the business overseas and as well as the software company.
Rahul Gautam
executiveSo let me first answer the software part of it. See, as far as Divya Software is concerned, that's a company that we bought. But of course, we don't do any software business in that. That only houses our corporate office at the moment. And in due course of time, probably, it will merge into the parent company. But we do have software business, name of Staqo [ a completely owned subsidiary ] of Sheela Foam. And that part of it, there is no capital outlay that is there. We do not deal in products. We are dealing only in the software part of it. And there the costs are more OpEx in nature where it's the people coming in and all the programs that are being made or developed, et cetera. So there is no big outlay of any CapEx or any funds as far as that is concerned. Coming to the other part where you said about Spain, Australia and India, yes, you're right that in India there is a large market and more -- and a lot of it has also changed post-corona. But each one of them, the Australian and the Spanish part, there were different reasons for it. Australia was 15 years back, and it was -- I mean reasons like it was a developed market, there would be a lot of cross-learning that would be there, there were raw material -- common raw material suppliers, and therefore you could leverage purchases, et cetera, which were there. And it was an English-speaking country. Management was -- they had a strong management and therefore that would not be a problem. We will be able to connect ourselves to ERPs, et cetera, which is all being done. As far as -- all being done and 15 years are a result of that that we see. As far as Spain is concerned, that happened only in 2019, October 2019. European Union is the biggest, largest world market of polyurethane foam in the world. And we needed a foothold there for reasons which are very similar to the Australian one. Plus, this company had only 1% share. Technology was something which was very common to all of us. In fact, exclusive to all of us that was there. And we just thought that we have -- and the company is in a low-cost area of Europe. And now, of course, what has opened up to this is also next or it is just one-off away from the East Coast of U.S. So keeping all these things in mind, we took and -- at the end of the day, let me just say there are 3 things which happened. Number one, that opportunity has to come, right, and it has to find fitness into our program. We should be able to have the capacity to bite into it and not really get choked with it. This means the size of the business has to be within our realm. We are conservative on that part. And the third is, I think, most of these things happen by chance here, by serendipity. So I would put it not to some great strategy which has been carved out. I know I'm probably lowering our standard by saying that there was no great strategy on that. But when things come around, you just make these -- few of these judgments and you take a call there.
Sujit Jain;ASK Investment Managers;Portfolio Manager
analystSure. These places, they have local plants, Spain and Australia?
Rahul Gautam
executiveYes, yes. So foam generally is not -- cannot move too much distances too far because it's a voluminous product. So they have their own plants, they supply to their own geographies and completely independent from this, except the software part of it, which is the intellectual properties, the research and development or the learnings, et cetera. So including, I would say that what we did in Australia has helped us to improve our mattresses in India, has helped us to introduce mattresses in India the way we have done. I'm just giving you one example.
Operator
operator[Operator Instructions] The next question is from the line of SivaKumar from Unifi Capital.
SivaKumar K
analystCongrats for a great set of numbers, sir. Sir, my question is with regards to the revenue. We see that there is a strong traction in the mattresses segment and also the technical foam and foam core segments. So was this pent-up demand, marriages which were stalled for more than 6 months suddenly happened and then we saw some pent-up demand? Or do you see this as a secular trend in favor of the organized segment where you are the leader? And do you see the traction even in Q4?
Rahul Gautam
executiveRakesh, you want to answer that?
Rakesh Chahar
executiveYes. Okay. So it was a mix of 2, 3 things. As far as mattress is concerned, you're right, it started with a pent-up demand. But then very quickly, we realized there is also a change in consumer behavior where staying at home people were able to kind of realize what their mattress condition is and therefore need for a change and so that was there. Then it was also the shift from unorganized to organized, wherein the unorganized was not able to kind of get its act together. So that advantage was also there. On the B2B side, I mean there are some industries, some segments which have performed well, especially the auto industry, where we are experiencing a good traction and we have a very high market share in that market. And this trend is going to continue because the consumer behavior is still the same, where the importance of sleep with relation to good health, these dots are getting connected in consumer’s mind.
Rahul Gautam
executiveYes. And I just want to add to that. For mattresses, whenever an important sort of category increases, the importance of established brands increase. So people -- when a category -- fortunately people want to buy something which is branded, something which is established and that's where our role has increased.
SivaKumar K
analystIt's good to hear that, that the traction is continuing in Q4. Sir, coming to the raw material prices, you said that TDI has cooled to INR 170 levels and Polyol to INR 100. Is that correct?
Rahul Gautam
executiveNo, no. Polyol has not cooled to INR 100. Polyol is still at about INR 197, INR 198. It had gone up to INR 230. It is cooling down. And in fact, it's one of those few times when Polyol is actually above TDI. Generally, it's always – I mean from times immemorial I have always seen Polyol low. So it has to cool down further. TDI has cooled down. Also from a INR 230 level, it has cooled down to INR 170 level. But Polyol is taking a little more time to do that.
SivaKumar K
analystSir, and the exports opportunity, obviously you have referred to that in your opening comments, can you quantify that in a more specific manner as to what that opportunity can be in size over the next 2, 3 years?
Rahul Gautam
executiveSorry, I can't be more -- I mean, one is, of course the ambiguity of the situation and how does it pan out. But I would say close to INR 100 crores, yes, in the next couple of years -- next 1 or 2 years.
Operator
operator[Operator Instructions] The next question is from the line of Gaurav Jogani from Axis Capital.
Gaurav Jogani
analystCongratulations on the great set of numbers. Sir, my question is with regards to, again, the sharp decline in the other expenditure. So while I realize that there is an operating leverage benefit because of the higher sales, but if we see, the other expenditure has also come down on an absolute basis by 11%. So was it some one-off cost either on the base quarter or there is some cost that might come back from this quarter to the quarters ahead?
Dhruv Mathur
executiveSo can I answer that?
Rahul Gautam
executiveYes. Yes.
Dhruv Mathur
executiveSee, as I have stated, the reduction largely was in marketing expense and selling expense. So it will all depend upon the strategy and at that point of time whether we have to increase expenses. We have to strike a balance between how much sales we have to achieve, how much expenditure on selling we have to do. So that will certainly change depending upon the times we are in. So we cannot say that this will continue like this only.
Gaurav Jogani
analystOkay. Sure, sir. And sir, my other question is with regards to the mattress realization. So if you see the volumes have grown sharply by around 16-odd-percent in the mattresses segment while the price increase is hardly around 2%. So is this a conscious strategy by the company to absorb the price increases and garner [indiscernible] lower mattresses segment?
Rahul Gautam
executiveDhruv?
Dhruv Mathur
executiveYes. It's a function of 2 things. Number one, we do not pass on the entire cost to our customers because in a branded segment you cannot do that. Since we know that these prices are not going to be forever like this, so we do not pass the entire price increase. Secondly, this is also sometimes a function of product mix, what all you are selling and what you are selling at that point of time. These 2 factors impact that.
Gaurav Jogani
analystSo sir, would it be right to say that the lower segment mattresses' growth would be higher versus the high-value mattresses and that would have affected the product mix?
Dhruv Mathur
executiveI think because there is a shift from unorganized to organized, and unorganized was mostly in low price segment, that is very natural to happen.
Operator
operatorThe next question is from the line of Ritesh Shah from Investec.
Ritesh Shah
analystSir, my first question is, how do we look at capital allocation? It's a very attractive segment that we operate in. In relation with one of the prior questions wherein we went about into Australia and Spain, so is there any threshold on ROC that we look at? So I just wanted to understand the thought process over there? That's the first question.
Rahul Gautam
executiveSorry, as I understand, the question is that when we went outside did we look at return on capital employed. Is that correct?
Ritesh Shah
analystYes, sir. My question is more forward-looking, say, 5 years out, given it's a very attractive space that we operate in, from a capital allocation point of view what are the things that you look at? ROC will definitely be one of the variables from the market side. So just wanted your thought process around this, sir? That's the first question.
Rahul Gautam
executiveI mean ROC is, of course, a pure financial ratio that would be looked when you are analyzing the opportunity. But I think I would say that from my side, it's more of -- more from experience and more from the softer part, which is to say that the market exists, there is value that we can [indiscernible]. There is a good management which is existing. There are values that they can bring to where we are. There is confluence of the raw material purchases which are happening, et cetera. So at the end of the day, it's also the size of a business that we can digest. So I think those are the issues. Of course, the ROC and all the other things, all the financial things will only go to sort of verify them, especially when you look in the forward part of it. Then it’s your experience, your intuition, your just being there and being able to take a call on it, that becomes more relevant. I'm sorry, I'm not being very clear on this, but that's exactly how decisions are being taken.
Ritesh Shah
analystThat's helpful. Sir, my second and third question are a bit related. Basically, if one goes through annual reports, we have emphasized on value-based selling. So just wanted to understand how we look at pricing our solutions? So is it a margin -- minimum margin that we look at? So what is it that we -- how we price our product or the solution? That's one. And any specific updates on the new product launches that we had since FY '20? If you could elaborate on each of them would be great, sir.
Rahul Gautam
executiveThe pricing part, there are primarily 3 segments that we operate in. One is the B2B, then there's the consumer part of it, and the third part is that we are giving inputs to the furniture industry or to the other mattress manufacturers or to the absolute local manufacturers. There is no doubt that in most cases it is related to the raw material prices and therefore then you would need to keep your contributions or your throughput above a certain level. And as you keep improving your operations, these contributions will keep on improving, whether it's your purchasing importance or it is your formulations where -- or it's the volume, et cetera, all those things will keep adding or keep increasing the contribution. On the B2C side, of course, there is a constant effort to add value. There is a constant effort to charge for that value. And therefore the contribution keeps increasing. Of course, there is a counterpressure always, which is to keep reducing the selling price, and that's the fight that we do. But on the brand part, consumer part, it's not so much on raw materials. It is just a complete offering, some -- filling up some gaps, taking care of some needs, bringing in newer technologies or newer offerings. So right now it's health is it that becomes important, et cetera. So those would be the way that products are priced. On the B2B side, there are long-term contracts. There is a lead -- there's no lead, there is a lag when you can increase the prices or decrease the prices and that also depends. For example, if it's an auto industry, they have gone for the contracts with the OEM. So all those things have to be accounted for. And there is a little bit of a longish chain on that. On the new product launches, at the moment, I would say that we have, by and large, held them back. In my opening remarks, I said that at the moment we are trying to pace ourselves with all the changes that are happening in the environment to improve our operations, to improve the supply chains, to improve the manufacturing part of it, to ensure raw material so that our products can be supplied to the markets. We have suffered a couple of months on that. Not we, the industry has suffered. We've been lucky not to. So I think it's that phase where we all went through. And now as the world is settling down with corona and it's emerging, we would be coming up with the -- or rationalizing our offerings, giving new products, et cetera. We would be doing that. But till now, we have kind of held back.
Operator
operator[Operator Instructions] The next question is from the line of Resham Jain from DSP Mutual Fund.
Resham Jain
analystCongratulations, sir. So I have 2 questions. First is, we have seen good volume growth coming through in all the 3 geographies. And last time you mentioned we are -- like in some of the geographies and specific plants our utilization levels are quite bleak. So just from CapEx perspective, given that there is a good volume growth, are you required to do any incremental CapEx over the next 2 to 3 years?
Rahul Gautam
executiveSo we already have a plant which is slated to come and I have talked about it a couple of -- almost about a year back, where the land has already been procured and we believe that that's the geography, which is right in the center of the country, we need. So that's one plant which -- where CapEx would be coming. Otherwise, it will only be maintenance CapEx that would be happening.
Resham Jain
analystOkay. And sir, my second question is more from the inroads of some of the new players in the e-commerce side. And just from the news bits, what we understand is that one of the company Wakefit, I think, has done quite a good revenue growth over the last 2, 3 years. Being a new player, they have achieved quite a lot. And -- so that's from, one is e-commerce strategy and also because these e-commerce players initially don't look for making profits. So any disruption on the pricing side because of that as well? So just both the aspects, pricing disruption as well as e-commerce what will be your strategy? Yes, that's it.
Rahul Gautam
executiveSo I don't foresee any pricing disruption happening. There is no price war going around as far as the e-commerce is concerned. I fully appreciate and understand that there would be an optimum price for a particular product. But we will get a little more, and even if somebody is trying to undercut or somebody is trying to sell below their cost so be it, we will not do that. And I think there are other aspects which just needs to be done on the e-commerce and this will grow. I mean whatever is the market, we are already experiencing it. And we really don't see any disruptions happening. However, if there are disruptions, I don't think it will disrupt us. I don't think so. On the -- I mean, yes, that's about it. What was your second question?
Resham Jain
analystSir, on the e-commerce front.
Rahul Gautam
executiveSo e-commerce, I said that in my opening remarks, that it's an important part. It's on a very small base at the moment. It will grow at very fast speed and then probably eventually come to some asymptotic value. I mean the line, the growth or trough will kind of level off because mattresses is also a touch and feel product. And there would be some standard products which can be sold through e-commerce, but they would be by and large products where people would come. And it's never in a hurry that you buy a mattress. And therefore you would want to live with it for a while and do that. So I think there's space for everybody. No doubt, e-commerce will grow very fast at a fast rate up to a certain level because of the small base.
Resham Jain
analystOkay. But are we maintaining our leadership position there as well, sir? Like physical retailing, we are among the leaders. So in e-commerce, what's our positioning there?
Rahul Gautam
executiveI would say that the positioning is good. And I will not -- at this point of time like I can say for off-line that we’re clearly way ahead of anybody else. That we are way ahead of anybody or anything like that. But I would say that we are in the top 2, and we will be -- I mean we would be pulling ourselves apart soon.
Operator
operatorThe next question is from the line of Girish Shetty from Banyan Tree Advisors.
Girish Shetty;Banyan Tree Advisors;Research Analyst
analystSir, I just wanted to understand your EBO asset. Can you give the current EBO numbers and split between retail outlet and exclusive dealers? And second is, how are these 2 segments serviced differently as it comes under the EBO umbrella? And second is, sir, on the overseas Spain business. So margins last quarter were different and now as we had a 22% revenue growth but margins were lower this quarter as compared to the previous quarter. So what was the reason for that? Just those 2 questions.
Rahul Gautam
executiveSo I'll answer the Spain one. The other one, I will ask Rakeshji to address that. So the overseas margins, please appreciate that the last 6 months or last 9 months have been in a complete turmoil as far as raw material supplies are concerned, availability, pricing and the market upfront. The market after a certain time has been demanding more and more and more. But the raw material side, at what price you get it, whether it's available, it's not, and therefore you would see these fluctuations because it is in a turmoil. However, as time is going by, the supply chains are getting sort of stabilizing, we believe you will see more stability in the market. Therefore, if you will see in one quarter it's gone up, you will see another one it's fallen down, et cetera. This is all a reflection of this instability which is existing and the fluctuations. On the EBO, I will ask [ Rakesh ] to respond to this.
Rakesh Chahar
executiveSo our EBO network has grown beyond 5,000 outlets, and it's a combination of display format and exclusive outlets. So Sleepwell is sold only through the EBOs.
Girish Shetty;Banyan Tree Advisors;Research Analyst
analystOkay. Sir, as in, what is the exclusive dealer? As in, how is he different from the retail outlet?
Rakesh Chahar
executiveSo retail, there is a display format, so where the mattresses are presented in horizontal, kept on a bed. So that's a showroom format. And exclusive dealer could be an outlet with furnishing and they're keeping the mattress along with it, furnishing or furniture. So the showroom is a dedicated space of 1,000 square feet where the brand is presented to the consumer. So it's a different consumer experience at both the places.
Girish Shetty;Banyan Tree Advisors;Research Analyst
analystOkay, okay. Mainly to do with the consumer experience.
Rakesh Chahar
executiveYes.
Girish Shetty;Banyan Tree Advisors;Research Analyst
analystOkay. And sir, you mentioned that foam is not easily transportable, right? So just wanted to understand how do we service the U.S. market, as in from which location? And how do we do that, since it is not easily transportable?
Rahul Gautam
executiveSo what we have learned now is that mattresses can be compressed and put in a box. So you do -- I mean, let's say, if a volume 100 can be compressed down to a volume 20 and therefore you will -- I mean, the freight incidence suddenly becomes 1/5 and that's the way that we make it available to the U.S. market. It’s called as Bed in a Box, which is a mattress compressed. Of course, when you compress 1 mattress, there are some negatives flowing out of it. For example, size issues, and if it's a combination of springs and foam and some other stuff, it cannot be compressed. But pure foam and even some spring mattresses, you can compress them and transport them.
Operator
operator[Operator Instructions] The next question is from the line of Sujit Jain from ASK Investment Managers.
Sujit Jain;ASK Investment Managers;Portfolio Manager
analystSir, in foam core and technical foam, which are the user industries?
Rahul Gautam
executiveSo technical foam are industries like helmets, sound absorption like the generators, the canopy around it. We have the filter or filtration industries, which is the air conditioning filters, oil filters, automobile foams, shoes, all these are technical foams that go there where the specification is a little more than just the hardness and the density of the foam. When you have -- one more is lingerie. So you need UV stable foam, which also under sun they don't become yellow. The shoe industry the upper. So those are technical foams. The other are home goods, which is again, which is primarily based on hardness and density. And with our [indiscernible] some special mattress making industries, et cetera, where the specialization of foam manufacturing comes.
Sujit Jain;ASK Investment Managers;Portfolio Manager
analystSo how do you differentiate that between this segment and furniture cushioning? What goes in furniture cushioning, what goes in foam core?
Rahul Gautam
executiveSo furniture cushioning and foam core are virtually the same industry. They are the same industry. So what, let's say, if I was to sell a foam core, it's possible that there is good chance, 30% chance, it will go into a furniture industry, where there is no specific size to the furniture. But they will use this core and cut it and put it in the relevant sizes. So that's a completely overlap industry. So those are similar to that.
Sujit Jain;ASK Investment Managers;Portfolio Manager
analystUnderstood. And in the U.S…
Rahul Gautam
executiveSorry, just want to add that foam core, by and large, is also a reducing number. Because there were times when mattresses were made on the -- in the shop front or on the shop floor of the retail showroom. But now all that is kind of changing, especially people who had odd sizes, somebody wanted a round mattress, somebody wants a oval shape mattress, et cetera. But now as we progress, mattresses are getting -- adding value and are being made more and more on the -- in the factories.
Sujit Jain;ASK Investment Managers;Portfolio Manager
analystAnd exports to U.S. from India plants?
Rahul Gautam
executiveSorry?
Sujit Jain;ASK Investment Managers;Portfolio Manager
analystExports to U.S. are happening from India plants?
Rahul Gautam
executiveYes, from India and Spain.
Sujit Jain;ASK Investment Managers;Portfolio Manager
analystIndia and Spain. And one quick question is on the cash flow conversion. If I look at the cash flow conversion from FY '14 to FY '20, that has nearly halved. So I mean, if I look at the operating profit that you have and to the cash flow from operation, that percentage has come down from about 113%, 114% to about 50%, 60%. One quick reason that I can see is that the inventory days have gone up and the asset turnover, sales by gross block, that has come down. How do you target yourself in terms of improvement in cash flow conversion, because that will improve your ROC?
Rahul Gautam
executiveDhruv?
Dhruv Mathur
executiveHello? Am I audible?
Rahul Gautam
executiveYes.
Dhruv Mathur
executiveSo it's by and large because of the capital expenditure. In the past, we have set up some new machines because of which you are seeing this conversion of cash flow. I think going forward, except for 1 plant in Jabalpur, we will have only maintenance CapEx of, let's say, INR 40 crores, INR 45 crores per annum. Then you will see this change on the other side.
Sujit Jain;ASK Investment Managers;Portfolio Manager
analystSo actually, CapEx will come below cash flow from operations. I'm talking about 1 level above. So maybe what you're saying is that because of CapEx and which is not getting fully utilized, the asset turnover is lesser.
Dhruv Mathur
executiveThat's also the second question actually.
Sujit Jain;ASK Investment Managers;Portfolio Manager
analystAnd increase in inventory and because of which working capital [indiscernible] is lower?
Dhruv Mathur
executiveNot much increase in inventory. I'll have to see in the cash flow numbers because cash flow is not here right now. But it is not because of inventory alone. I'll have to check and come back to you.
Operator
operator[Operator Instructions] We'll take the next question, which will be the last question, which is from the line of Gaurav Jogani from Axis Capital.
Gaurav Jogani
analystSir, my question is with regards to the Spain acquisition. While I understand that post the acquisition there has been this instance of corona, but as per your internal metrics tracking, how has been the progress so far in terms of scaling up the operations there? And what all -- what still work that you think needs to be done to get better efficiencies from that area?
Rahul Gautam
executiveThank you, Gaurav. So I think we acquired it in October, middle of October 2019, and I just remember I made one visit in January and post that because of this corona thing has not happened. I will confess to this that whatever integration we needed between Spain and India to happen has not happened, and this is primarily because people are not able to move and be there. So one is a common ERP that we operate on. All the plants here, plus Australia, that we have not been able to extend there. Software is there, everything is ready. But training them, being there, we need about 30 days for that to happen. We are hopeful that before 1st of April, when the new financial year starts, we should be able to do that. The interaction needs to be far more face-to-face because of the language and the culture. It's a little unlike Australia. We need translators, not the top team, but as far as the others are concerned. And beyond that, of course, came corona and therefore the whole focus changed on to ensuring that raw materials were there and supplies [ were there ]. This began to change -- as these things began to change, one, extending the ERP; second, there were product and technologies which needed to go from here to there and we were to start looking at finding new customers in the European Union and addressing new segments. All that will begin to happen. And that's already in our plan, but we will wait for both these things to happen. One is, as I said, a little lesser pressure on giving the standard materials and the other one is connectivity or -- I mean some things just cannot be done on a Zoom or a Google basis. Not everything can be done. So we want that to happen and we will be scaling. There is no shortage of land that we have there. There is no shortage of the opportunity, connectivity and all that, that is there. I think just now we have put that together and scale it up.
Operator
operatorLadies and gentlemen, due to time constraints, that was the last question. I now hand the conference over to the management for closing comments.
Rahul Gautam
executiveThank you, Margaret. Thank you. So thank you, once again, all of you to join in and in such large numbers. I know that there has been many questions which have remained unanswered. Please feel free to connect up to any one of us and we will try and respond to the questions which have not been answered. I know that there was also a technical glitch right in the beginning, and we hope to be better from next time. All your questions were as incisive as any other time in the past. It's a huge learning for us as a team. And I will not hesitate to say that 5 years back when we listed -- almost 5 years back, 4.5 years back when we listed and we started these investor calls, there was a huge amount of learning curve that we all went through. And I would give -- would not hesitate to give a considerable credit to where we are doing -- to where we are and what we are doing to all of you, for all the questioning that you have done. And I'm hopeful that in the future you will continue to push us and keep improving as we go by. Undoubtedly, the budget has given us a lot of hope and energy for the FY '22. Of course, I understand that the goodness of the budget, the devil will lie in the implementation part of it. And it will take a good amount of focus and efforts on the government side for it to implement. But I already see that, that is happening, the simplification happening and that effort kind of is on the horizon to happen. So with that, I would thank all of you once again, and look forward to meeting you when we close the year FY '21. Thank you very much.
Operator
operatorThank you. On behalf of Edelweiss Securities Limited, that concludes this conference. Thank you for joining us, and you may now disconnect your lines.
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