Shurgard Self Storage Ltd (SHUR.BR) Earnings Call Transcript & Summary
August 14, 2025
Earnings Call Speaker Segments
Operator
operatorWelcome to the Shurgard Half Year Earnings Call. My name is Barbara and I'll be your Evercall coordinator. The format of the call includes prepared remarks from the company, followed by a question-and-answer session. [Operator Instructions] At this time, I would like to turn the call over to Caroline Thirifay at Shurgard. Caroline, you may now begin.
Caroline Thirifay
executiveThank you, Barbara. Good morning, everyone. Thank you for joining us for the Shurgard H1 2025 results. I'm here with Marc Oursin and Thomas Oversberg. Before we begin, we want to remind you that all statements other than statements of historical fact included on this call are forward-looking statements. Forward-looking statements are subject to risk and uncertainties that could cause actual results to differ materially from those projected by the statements. These risk and other factors could adversely affect our business and future results that are described in our earnings release and in our publicly reported information. You can find our press release and an audio webcast replay of this conference call on shurgard.eu website. With that, I will turn the call over to Marc.
Marc Oursin
executiveThank you, Caroline. And good morning, everybody. So let's start with Page 2 of this presentation, if you don't mind, to call the highlights. So you can see that our portfolio has reached 338 properties with 1.7 million square meters. And the first half of the year 2025 has delivered strong results with a revenue growth also of 17.1% with high occupancy for our same stores reaching 89% across the 7 geographies. I would say that in addition, our platform efficiency has delivered a gain of 90 basis points of NOI margin rate over the period, which is very significant. Regarding some balance sheet metrics, our EPRA NTA per share reached EUR 51.4 and our leverage is as foreseen was less than 20% of LTV and 6x net debt over EBITDA. If you don't mind, let's flip to Page 3 and focusing on more granular results. On that page, you can see that the very significant growth of our revenue, as I said, 17.1% is combining the effect from the acquisitions of 2024 and in particular, outside London, plus the performance from our same-store pool, which is 82% of our revenues. The notable point is the growth of our EBITDA, 17.4% at the same time. That has been higher than the revenue growth despite new properties not yet matured and hampering the margins. This has been more than mitigated by our same-store platform efficiencies. And therefore, bottom line, our adjusted EPRA earnings grew by 2.7% after the anticipated impact of the new debt we borrowed in '24 to fund our same-store acquisition. If you flip to Page 4 to have a focus on the same-store. The revenue grew by 4.7% with a stable high occupancy of 89%, and our in-place rent did grow by 4.6%. Meanwhile, as mentioned previously, the cost management and platform efficiencies delivered a significant margin improvement of almost 1 percentage point over the half year. One thing to mention also, all the countries have been positive with the Netherlands and Germany leading the pack, plus 7% and plus 5.4%. Sweden is back on track with more than 4% and all other markets are between 3% and 4.5%, this kind of growth. And on this, I turn to Thomas.
Thomas Oversberg
executiveThank you, Marc. I will now walk you through our financial performance on Page 6, highlighting the main component of our NOI growth for the first half of 2025. Starting with our same-store portfolio, you can see the breakdown of the drivers contributing to NOI growth. Approximately EUR 300,000 of the increase is due to our ability to rent out more square meters than in the year before. Additionally, EUR 5.1 million came from higher in-place rents, reflecting our continued ability to increase prices across our market. Importantly and as already said by Marc, we increased our same-store NOI margin by 90 basis points, adding EUR 1.7 million to the absolute NOI. This remains remarkable as we see sustained cost pressures, particularly from continued rises of real estate taxes in the U.K. and France, as well as on the payroll side. Other cost headwinds include marketing expenses and to a lesser extent, increased payment processing fees on standardized payment platform. By contrast, repair and maintenance expenses remained stable year-on-year. The margin improvement reflects the impact of our realized synergies, cost benefits from our store clustering and overall cost management initiatives. Finally, our 40 nonsame-stores contribute an additional [ EUR 13 million ] to NOI compared to prior year. Moving on to the next slide. Here, we bridge the movement in our adjusted EPRA earnings per share. Compared to the first half of 2024, these earnings rose by EUR 0.01 per share, explained by the following components. Underlying EBITDA increased by 17.4% compared to prior year, driven by the already discussed increase in NOI by 16.7% and controlled 14.8% increase of G&A expenses. As a result, underlying EBITDA margin improved with 10 basis points to 56.1% versus same period in 2024. Main cost drivers in the first half of 2025 include besides other payroll expenses versus prior year EUR 0.9 million, reflecting the inflation impact on salary and selected investments in new positions to support future growth. Combined, the NOI and G&A impacts delivered a net EUR 0.20 per share uplift. As guided, higher interest expenses offset most of this gain. This is the result of our long-term financing strategy to support our portfolio growth. The increase in debt alongside with repayment of low interest rate debt moved our average cost of debt from 2.39% to 3.29% in June 2025. Finally and in line with expectations, our effective tax rate increased by 1.1 percentage points to 18.70%, reducing adjusted EPRA earnings per share by EUR 0.02. Together with the impact of the new shares issued and other adjustments, this results in an adjusted EPRA earnings per share of EUR 0.82, an increase of 1.3%. And with that, I hand it back to Marc.
Marc Oursin
executiveWell, thank you, Thomas. So let's talk about now our portfolio expansion, which is Page 8 of the deck. So regarding our very large pipeline, you can see on this page that it is in line with our guidance for the coming 3 years, 2025, '26 and '27. I will not go through the details of all the numbers but a couple of points to highlight. First, the significant number of redevelopments with high returns and 14,000 square meters in total delivered, which is close to the equivalent of 3 standard properties. So very significant in this year 2025 and onwards. Second, our top 4 markets by revenue size, so the U.K., the Netherlands, France and Germany will benefit from that additional footage in the coming 3 years, meaning bringing additional scale and leverage on costs. Third, the EUR 0.5 billion total investment will generate an additional NOI of more than EUR 45 million at maturity. So let's have a look now on Page 9 with a couple of pictures. On this Page 9, I will take the example of the beautiful city of Stuttgart in Germany with a massive property of Wangen and its 7,000 square meter. This is the third picture on the top line from left to right. Stuttgart, is part of the so-called Big 7 cities in Germany. And we have decided a couple of years ago to enter this market and get scale quickly. And actually, this is what will happen this year and next. A second property will open in the district of Leinfelden in 2025 in Q4, so in a couple of months now. And the third one in the district of [indiscernible] will open in '26, which means that we'll get 3 properties over there within 2 years, giving us the leading position in that city of Stuttgart versus competition. So now let's flip to Page 10 with an update on ex-Lok'nStore. So we acquired Lok'nStore as a reminder, on August 1. So happy birthday. We are the 14th of August today and we are on track with our business plan. All teams of our company have done a tremendous job in many different fields. So I would like to take this opportunity to thank and congratulate them for their great achievements. So we are planning to have a dedicated property tour on October 9 this year in the morning. But I'm sure Caroline will come back to this later in the presentation with you. So regarding a couple of metrics and prospects behavior, for example, we are in line with all markets with 50% penetration of [ e-rental ], which is really confirmed after 1 year of trading over there. Occupancy continues to grow nicely and reaching 77% by the end of June and on track to get to 90% within 18 months, as we have already mentioned a couple of times, reaching 90% by December 2026. Regarding the synergies and they are with EUR 4 million to EUR 5 million and those ones will be delivered by 2025. And then on this, I will turn to Thomas.
Thomas Oversberg
executiveThanks Marc. Let me close out our half year performance review with a look at our financial positioning. As you will remember, our financing policy's purpose is to ensure that we can deliver our strategy under any market conditions. It remains a core pillar of our continued growth and long-term value creation. After our successful initial public bond market offering in 2024, we returned to the Eurobond market in the first half of 2025 with another well-perceived EUR 500 million issuance. The debt market clearly appreciated our BBB+ investment-grade rating from S&P and our overall value proposition as well as the fully unencumbered asset base. The bond was issued at a competitive 4% fixed interest rate and was used to long-term finance our floating rate bank facility as well as a EUR 130 million UBP tranche. This reduced our refinancing risk, moved our average cost of debt to 3.29% and extended our average debt maturity to 7.7 years. With net debt-to-EBITDA at 6x and LTV at 22.8%, we remain well within our targeted leverage range and continue to confirm our BBB+ rating commitment. Finally, our cash reserves of EUR 149 million and fully undrawn committed RCF of EUR 500 million provide additional liquidity, giving us ample capacity to fund future investments. Moving on to Slide 12. Looking ahead to the end of 2025, we are able to confirm our guidance. Key points to remember, the revenue NOI growth of approximately 11% across all stores, which takes into account the performance of the first half of the year and also the strong comparables for the second half of 2025 as it includes our U.K. and German acquisitions for the reference period. Our underlying EBITDA margin is assumed to improve by 50 basis points, of which 10 basis points were already achieved during the first half of the year. Net interest expenses are expected to increase to around EUR 50 million as a result of the long-term financing of our investments. We currently estimate our effective tax rate on adjusted EPRA earnings will move to approximately 18.5%. And for shareholders, our dividend remains stable at EUR 1.17 per share and with an optional scrip dividend. And with that, I hand it back to Marc for the summary of our half year results.
Marc Oursin
executiveThank you, Thomas. So now let's wrap up the presentation with Page 13, please. So all in all, a great half year for our company. I would say, combining strong revenue growth, significant margin rate improvements for same-store pool, massive pipeline. You've seen the pictures and the numbers. Our U.K. last year acquisition is on track and also a very solid balance sheet and therefore confirming our outlook '25. So on this, I turn to Caroline.
Caroline Thirifay
executiveThank you, Marc and Thomas. We are excited to invite all of you to join us for the visit to Farnborough and Aldershot on October 9 at 9 a.m. It will be a great opportunity to see our operations up close. With that, we are now pleased to open the line for your questions.
Operator
operator[Operator Instructions] We will proceed with our first question. It comes from Andrew at Green Street Advisors.
Andrew McCreath
analystA few questions from me. Maybe we take them one by one. Firstly, on your same-store revenue growth. In the first quarter, this was trending at 5.7% year-on-year but now in 2Q, it's slowed down quite a bit. I'd just like to understand what are the main drivers there? And also, could you share some insight into seeing -- into how you're seeing 3Q so far?
Marc Oursin
executiveOkay, sure. All right, Andrew. Thank you. This is Marc speaking. So first, as you mentioned, Q1 actually was with a very good performance. And to be very frank, we -- it was higher than our anticipation. We were anticipating for the whole year a same-store performance between 3% and 4% and this one was significantly higher. And Q2, it is in line with our expectation. And amongst the -- so the 3.8% that you have actually on Page 17, showing this. And the point where we have been actually surprised was the U.K., a bit softer with 1.7%, while the half year is at 3%. And this is due to the fact that our same-store pool in the U.K. is London, more or less exclusively. Out of the 40 stores that we have in this same-store pool, 37 are in London. So we can say -- and when I mean in London, I mean, within the [indiscernible]. And what we are seeing there is that a couple of competitors are more aggressive on their pricing and we answer that -- we answer to this, sorry, by having also good pricing and therefore, to keep our occupancy at the level we are looking for.
Andrew McCreath
analystOkay. That's clear. And then just on Lok'nStore, the portfolio, as you mentioned, it seems to be on track for reaching 90% stabilized occupancy by 2026. Are you seeing any upside to that time line? Or is 1 percentage point per month be a sustainable pace?
Marc Oursin
executiveWell, I think that this is clearly sustainable. Maybe some months will be 0.5 another month closer to 1 or above 1, clearly the season. By the way, what we have done also because we were doing pretty well there. We have taken the opportunity to remix some properties during the start of Q2. And actually, without this remixing with probably this the occupancy would have been even higher than what we have now. But it's good for the short and medium term because it means that we have a smaller unit size, more units and we're able to have a good pricing there. So -- but to make a long story short, you know that in the U.K., the season, which means from, let's say, June to August, early September is usually higher versus other countries. So there is a real -- let's say, a real -- a more significant seasonal effect than the continent. And so what I'm expecting to see is probably not the same kind of growth in terms of pace in Q4 because it will be the low season but nothing worrying. We are on track. So for the time being, there are some upside on certain stores. Others are more in line. So for the time being, let's be reasonable and I'd say, conservative. We stick to our, I would say, guidance there.
Andrew McCreath
analystOkay. That's helpful. And just a follow-up there. Now that Lok has been fully rebranded and plugged into the Shurgard machine, are you seeing any improvement in pricing power or customer conversion compared to preintegration levels?
Marc Oursin
executiveWell, in a way, indeed, because the gain of occupancy is the, let's say, tangible result of that. And that's why we mentioned during a couple -- already a couple of calls, I think, in this presentation that you have on this page regarding Lok'nStore, ex-Lok'nStore, the what we call e-rental, so which means that the fact that out of 100 new contracts, more than 50% of those are done through completely this seamless experience on the website. You go from the needed to your unit paid and contracted. And to be very frank, we have that in all the markets, even, I would say, in the Tier 1 cities and not only in the capital cities. We thought it could be the same for Lok'nStore, ex-Lok'nStore but it's better to see it in real, which is the case. So for us, in terms of demand, there is no specific behavior of prospects in Manchester, in Birmingham or in London.
Operator
operatorAnd we're going to move to our next question. It comes from [ John Atkinson ].
Unknown Analyst
analystI think you just referred to a 3% to 4% like-for-like expected same-store revenue growth essentially for your guidance in the 11%. But right now, it's already at 4.7%. So do you expect a deceleration in, say, the next 4 months in your like-for-like?
Marc Oursin
executiveIndeed, John, that's the way we build up our, I would say, budget, therefore, business plan and therefore, guidance for you guys and then for the market. Absolutely, we expect to see a level of same-store revenue lower in H2 than in H1.
Unknown Analyst
analystOkay. That's clear. And then just on the EBITDA margin improvement, I think you alluded to 0.1 percentage point improvement. But you reiterated guidance at 0.5. Why do you see further improvements for H2?
Thomas Oversberg
executiveThere are various points which we'll jump in. Some of them are related to the timing of one-off payments. For example, we have the real estate taxes coming in, in the first half of the year. So we should see improvements when we spread that over the full year. And we expect some other improvements still to come, some synergies, which will be a albeit coming through the second half of the year and then bring that to the complete level. So at the moment, we feel comfortable that we are achieving those margin improvements.
Operator
operatorAnd our question next comes from Frederic at Kepler Cheuvreux.
Frederic Renard
analystJust maybe 2 question on my side. The first one will come back on the question on same-store growth that you expect to decelerate in H2. Can you give me a bit more granularity on why it is the case and specifically across some geography? That would be the first question. And then the second one on Lok'nStore, you did a very good improvement in Q1, boosting the occupancy rate by around 400 basis points but it was only 100 basis points in Q2. And I guess it's much -- I won't say easy but a bit more easy to fill that up when the occupancy rate is relatively low. And now that the occupancy is a bit higher, do you feel that it will be a bit more complicated or that you will have to give much more incentive?
Marc Oursin
executiveOkay. So maybe let's start with the [indiscernible] to start with. You want to take it?
Thomas Oversberg
executiveYes, I'll take that. Actually, it's to a certain extent, the opposite. What we saw is that the -- we were able to fill up the stores quite successfully. So what we did actually, as Marc was mentioning before, we pulled forward the remixes of some of our stores, which meant we actually emptied some of our units and got -- terminated customers. And then we did the remix and that resulted in a drop in occupancy, which we are now filling up again. So what we have done is the value creation, which we foresaw a little bit later from that, will now be pulled forward. So we should see actually this coming in a little bit earlier than we initially saw. So that actually it's to the contrary. It's not that we feel it's being more difficult. We felt that it was very successful so that we were feeling very confident to do the remixes now already.
Marc Oursin
executiveAnd regarding -- Frederic, the first question you had on the same-store growth for H2 and the granularity per country. So here, we expect, I would say, more or less the same reasons, the U.K. and Netherlands to slow down versus what we had in H1 or Q1, if you take it and this is what we start to see for different reasons. The U.K., it's clearly due to the fact that we have -- that's what we have seen. A couple of competitors that are more aggressive on pricing and one of them is private, without naming it and it's quite significant and it was in a sales process. And this is London because I repeat, our same-store is purely London. So that's what we expect to see and to continue. And secondly, the Netherlands. The Netherlands, don't forget that the starting point is super high. These guys have done 7% growth of revenue same-store on the year-to-date. So -- and clearly, we think that it's not sustainable at this level due to the comps. So that's why we anticipate to have a slowdown there. And if I take the other markets, France, Germany, Sweden, Belgium and Denmark, globally, all of them are between 3% and 4% and this should remain into this kind of range.
Operator
operatorOur next question comes from Wim at KBC Securities.
Wim Lewi
analystSorry, I'm in the car actually. I've got 2 questions. One is on the pipeline. I'll ask them one by one. So if I just add up all your projects in redevelopment and developments for '25, I have got a little gap with the -- like your provision on CapEx. So my question is now that the LTV is down a little bit, is there room for some M&A this year? If you can give an idea on how much and in which region?
Marc Oursin
executiveSo very well spotted, even from your car, wonderful. You are fully right because you know that for M&A, we do not disclose until we have a deal really signed with the sellers. So this gap, as you said, is actually coming from potential M&A that will take place before the end of the year.
Wim Lewi
analystOkay. All right. And my second question is regarding the fair value uplift, which I think increased significantly year-on-year to [ EUR 300 million ]. You say it's a mix of some operational improvement and maybe also some cap rate gains or gains from cap rates. Can you split that out a little bit? And maybe also if you can give some idea in which regions these gains or operational gains have been realized?
Thomas Oversberg
executiveYes. I think what we have been saying consistently over the last year or 2 is that the main reason for the improvement in our valuation is not the cap rate. The cap rate stays very, very stable since, I would say, 2 years on that. And it really adds a minor, minor part to the value uplift. The biggest part really by far and I would say around 70% comes from our trading performance. So where [indiscernible] Wakefield looks at our actual trading and feels very comfortable to write that forward. That's really the biggest impact. And then, of course, we have an impact of new stores. So those are the main drivers. The cap rate really, I mean, you can almost forget the movement this gives us to our value.
Operator
operatorOur next question comes from Jonathan at Deutsche Bank.
Jonathan William Coubrough
analystOn the development pipeline, I was just wondering how you're seeing construction costs currently trending relative to business plan, whether there's been any change there? And then secondly, whether you're seeing more supply coming on across your markets and particularly how you see the supply backdrop in London given your comments regarding the pricing environment?
Marc Oursin
executiveThank you, Jonathan. So regarding your first question for the cost per square meter, we don't see any pressure on that. For the time being, it's pretty stable. Of course, there are different costs between one geography, you take Berlin versus London, or versus Paris, or versus the Netherlands. But for each of these geographies, we don't see any specific, let's say, pressure negatively and meaning cost increasing. We don't see that for the time being, so which is good. Secondly, regarding the, let's say, the delivery of competition, meaning the supply, do we see major increases in supply depending on the cities where we are? No, not at all. And in London, back to what your point -- the second question was regarding London. Now London is purely a commercial position or commercial policy from 1 or 2 guys who are more aggressive on their pricing. But this has nothing to do with new square meters coming from the supply. And again, it's rather difficult to develop in the capital cities and Tier 1 cities but especially capital cities, more than 2/3 of our portfolio are -- is in the capital cities. Therefore, I think we are quite well protected when we look at the past 10 years. So the speed of development of the industry in this capital city is mainly driven actually by Shurgard, one and sometimes by others but it's quite limited.
Operator
operatorAnd our next question comes from Vincent at Banque Degroof Petercam.
Vincent Koppmair
analystMany questions have already been asked, so I will just keep on one last one maybe. On the optional dividend, this was the first time you didn't mention whether the main shareholders would participate this time around. So I guess you don't know mainly but do you still account for them participating through the optional dividend?
Thomas Oversberg
executiveVincent, well spotted. So this is mainly, I would say, pushing the paperwork question on their end. So from our side, I think we are still fully expecting them to participate. So they just need to sign the document so that we can also officially put it again in our releases.
Operator
operatorAnd our next question comes from Roy at Equity Brokerage [indiscernible].
Roy Külter
analystIt's probably me, Roy Külter, ABN AMRO. Just one question from my side at this end. So could you please comment a little bit on the investment market? We see that you guys have announced several acquisitions but sort of single asset deals recently, basically over the summer. But are you expecting. For the rest of the year, maybe also portfolio deals coming on the market, maybe not for yourself, maybe it is, maybe it is not but maybe more like a general market comment on that.
Marc Oursin
executiveYes, sure. So globally, the activity is, I would say, quite robust for all kinds of portfolios, so single assets or a couple of those and larger ones. Obviously, I think we are combining for the coming 2, 3, 4 years, I would say, the following situation. So a bit more stability on the cost of money, obviously, private equity/institutional is coming back. If the deal in the U.K. from Access doesn't take place, many people have money to roll out. So these guys will be ready to probably go for other targets. And 3, the age, the pyramid age of the owners of self-storage. You know that most of them, I'm talking about the founders are operating their portfolios. They are getting in their 60s. And therefore, there's no -- of course, no one in the family willing to take over. And for them, it's the time to cash in. So I'm expecting to see more and more deals in the coming 3 to 4 years.
Operator
operatorOur next question comes from [ Charles at Credit Suisse ].
Unknown Analyst
analystOkay. Apologies. I was confused because it mentioned Credit Suisse. So hopefully, you can hear me. Just was wondering about the strategy update mentioned, a 60% growth in EBITDA and 55% in EPS. And I think that was changed down by 5 percentage points. So just wanted to hear your comment on what drove that revision.
Marc Oursin
executiveSo on the medium-term guidance, sorry, the line is here is not that great. So yes, well, we're simply actually being more realistic or less aggressive, under promise, over deliver, the concept and this is why we've done that.
Operator
operatorOur next question comes from Marios at Bernstein.
Marios Pastou
analystI guess one left from my side. I see there's a few changes in the investment CapEx pipeline for 2026. I just wanted to check what drove this and whether you're still on track to achieve the EUR 320 million you target for next year.
Marc Oursin
executiveYes. We no worries there at all. I mean the pipeline is something that is especially for not this current year but for the year-end plus 1, so '26 and then plus 2, so '27. Some projects could move forward or backward depending on the timing of delivery and that's what it is. So we don't have any, let's say, worries at all to deliver what we are looking for. Knowing that, back to the point of Wim, actually from KBC, we do not disclose, you remember anything about M&A, specifically till it's done. So between the objectives we have in terms of cash out and square meters and what you could see, if there's a gap, it's related to M&A potential deals that will come up.
Operator
operatorAnd our next question comes from Samuel at BNP Paribas.
Samuel King
analystJust one follow-up, please, on acquisitions. I was interested what you think your balance sheet capacity is as of today? And how you think about funding mix in the context of net debt to EBITDA, is at 6x, it's above your internal target. But at the same time and the comments suggests that there is potentially more portfolio deals that will be coming to the market in the near term.
Thomas Oversberg
executiveYes. I think let me repeat a little bit what we were saying since I think the year-end. When we look at how we are financing potential deals, there are 2 components which we are always considering. The first one is our commitment to BBB+ rating on the one hand. And on the other hand, I think we always said we want and need to have deals being accretive. So if you take those 2 things together, you can see that we -- there are certain deals which simply make no sense to us because we do not achieve both of those targets. But what we also have been saying, well, in that cases, we might look for alternative ways of how we're making sure we are getting those portfolios in one way or the other. As you know, we're having third-party management availability and experience by now. So that might be an alternative way of how we might make sure that these portfolios end up in our hands. But overall, as I said, we feel that if we are in those 2 criteria that we should have sufficient purchase power to do all deals necessary.
Operator
operator[Operator Instructions] As we have no further questions for the moment, we'll proceed with the written questions. So our first question -- our first written question comes from [indiscernible]. How large part of the new customers are booking online versus telephone versus walk-in?
Marc Oursin
executiveSure. So if you look at -- and you take 100 as a base of contracts, call them move-ins also, I would say that as we mentioned it, we have on average, 50% of these contracts/move-ins done completely with e-rental, so fully on the web. So there is no, I would say, shows even an interaction. It's just purely the prospect with the website. Then on the phone, the phone will be around 30%. Some countries a bit higher, a bit lower but the average is around 30%. And what we call walk-ins will be below 20%, between someone pushing the door and saying, Hey Marc, I would like to enter the unit or I would like to get some information. That's the breakdown.
Operator
operatorMoving to our next written question. It comes from Eleanor at Barclays. Should we read anything into the lack of medium-term guidance compared to confirmation at Q1?
Marc Oursin
executiveNo.
Operator
operatorMoving to our next written question. It comes from [indiscernible]. The first question that [ Romney ] is asking is, on Lok'nStore, I think you used the word remixing. What does this mean, please? Does this mean subdividing space to achieve a better rate?
Marc Oursin
executiveExactly.
Operator
operatorAnd the second question.
Marc Oursin
executiveI will answer Barbara the first one to make it clear for the audience. Yes, this is exactly this running. You take, for example, a unit of 200 square foot or 300 and you slice it in smaller units. And the purpose is to go -- there are 2 purposes actually by doing that. One is that you expose less yourself to what we call business customers who are renting very large units. So you make your customer base more solid, more resilient in a way because it's more fragmented. And secondly, of course, it is pushing the rates up because you know that in this business, the price per square meter, or per square foot is higher with the size -- the smaller the size is, the higher the price is per square meter. Sorry, Barbara, you can move on to the second question.
Operator
operatorAbsolutely. The second part of the question was on the new store pipeline. Some look small in size, just 600 meters to 900 meters -- square meters. Are they part of your hub-and-spoke strategy?
Marc Oursin
executiveWell, yes and no, in the sense, it's not redevelopment. What I think you are referring, Romney, is the section called major redevelopments. So it's clearly here the fact that what we have said, we have a lot of square meters and the reason for that you increase simply or you partition and anticipating a profit in a given existing property. It's what we call [indiscernible]. That's why it could go from 600 to more than 2,000 square meters, for example. So it's not purely a brand-new property that you are opening. But having said that, for the rest, so let's call them the real new stores that are -- that have opened actually, for example, in Lövenich in Cologne, or Wangen in Stuttgart, you have 7,000, 6,000. Some of them are operated as a what we call remotely managed store, being a member of the clusters and participating to what Thomas mentioned to you, which means the gain of margin through actually operational efficiencies. So that's what it is.
Operator
operatorAnd our last written question for the moment comes from [ David at Polar Capital ]. Can you please explain the third-party management model for an acquisition?
Marc Oursin
executiveYes, sure. So it is actually something that the industry -- I mean, self-storage industry does not really do in Europe but it's extremely common in the U.S. And it is more or less exactly also what the hospitality industry has for decades, sorry, where actually an investor will come or an owner of a business will come to an operator and ask the operator actually to run the business for him or for her. So that's what it is. And therefore, all the costs of operations are supported by the owner and we get fees from actually the owner for this service, if you prefer. So usually, the properties are branded with the brand of the operator, so in this case, Shurgard. We make some fees on that. All these stores are also participate -- you can do that few different ways. But globally, they do participate to also leveraging your fixed cost. And therefore, that's why it is quite interesting. You don't engage capital also because if you have some CapEx to do or other things of that kind or even expanding and having a new building, then the owner will invest. But we, as an operator, we are simply making fees on that.
Operator
operator[Operator Instructions] We have no further questions. It does seem we have no further questions.
Caroline Thirifay
executiveThank you all for joining us today. We look forward to reconnecting in [indiscernible].
Operator
operatorThank you, team. Ladies and gentlemen, thank you for your participation. This concludes today's Evercall. Thank you all and have a great day.
Marc Oursin
executiveThank you -- bye-bye -- for your support.
Read the full transcript via the API
You're viewing the first half of this call. Get the complete Shurgard Self Storage Ltd transcript — plus 248,000+ transcripts from 12,000+ companies, speaker segments, AI summaries and full-text search — through the EarningsCalls.dev API.
Get the API View API docs →This call discussed
For developers and AI pipelines
Programmatic access to Shurgard Self Storage Ltd earnings transcripts and 248,000+ others is available through the
EarningsCalls.dev REST API. Plans from $24.99/month — full transcripts, speaker segments,
full-text search, and the recently-added /api/v1/transcripts/recent polling endpoint for ETL pipelines.