Taiwan Mobile Co., Ltd. ($3045)

Earnings Call Transcript · May 13, 2026

TWSE TW Communication Services Wireless Telecommunication Services Earnings Calls 23 min

Highlights from the call

In Q1 2026, Taiwan Mobile Co., Ltd. reported a consolidated revenue increase of 3% year-over-year, reaching TWD 30.5 billion, while EBITDA rose by 8% and EBIT increased by 15%. Earnings per share (EPS) reached TWD 1.37, outperforming industry peers. Management highlighted strong performance across all business segments, particularly in Telco+ and New Telco+Tech, which drove significant revenue growth. The company maintained a positive outlook, indicating continued momentum in AI-driven initiatives and operational efficiencies.

Main topics

  • Strong Revenue Growth in Telco+ Segment: The Telco+ segment saw a remarkable 26% year-over-year revenue increase, driven by government AICT projects and the launch of the AI Data Center business. Management stated, "Growth in this segment has been impressive with revenue surging 26% Y-o-Y in Q1."
  • 5G Penetration and ARPU Growth: 5G penetration in the smartphone postpaid base reached 44%, with a 50% uplift in monthly fees upon conversion from 4G. Management noted, "We are able to attain on average, 50% ARPU lift when a customer upgrades from 4G to 5G, which is industry-high."
  • Momo Business Turnaround: Momo returned to year-over-year revenue growth after four quarters of decline, with a 5% increase in e-commerce GMV. However, EBITDA margins are still under pressure, indicating a need for continued operational improvements.
  • Record Low Postpaid Churn Rate: The company achieved a record low postpaid churn rate of 0.51%, reflecting strong customer retention strategies. Management emphasized, "Our churn rate has been on a very, very healthy trajectory."
  • AI-Driven Operational Efficiencies: Management highlighted AI-driven efficiencies as a key contributor to improved profitability, with EBITDA and EBIT growth outpacing revenue growth. They stated, "This margin expansion was mainly driven by increased AI project contributions."

Key metrics mentioned

  • Revenue: TWD 30.5B (vs TWD 29.6B est, +3% YoY)
  • EPS: TWD 1.37 (beat by TWD 0.12)
  • EBITDA: TWD 12.5B (vs TWD 11.6B est, +8% YoY)
  • EBIT: TWD 10.2B (vs TWD 9.8B est, +15% YoY)
  • 5G Revenue Growth: 9% YoY (68% of total mobile service revenues)
  • Postpaid Churn Rate: 0.51% (record low, improved by 9bps YoY)

Taiwan Mobile's strong Q1 performance, driven by robust growth in its Telco+ and New Telco+Tech segments, positions the company favorably in the market. The ongoing focus on AI-driven efficiencies and debt reduction enhances its financial health. Investors should monitor the performance of the Momo business and the competitive dynamics in the 5G space as potential risks and catalysts for future growth.

Earnings Call Speaker Segments

Operator

Operator
#1

Good afternoon, ladies and gentlemen. Welcome to the conference call. Our Chairperson today is Mr. Jamie Lin. Mr. Lin, please begin your call, and I will stand by for the question-and-answer session. Thank you.

Zhichen Lin

Executives
#2

Thank you, operator. Good afternoon, everyone. Welcome to Taiwan Mobile's First Quarter 2026 Results Conference Call. Before I start our presentation, please refer to our safe harbor notice on this page. Now let's start with our business overview. Please turn to Page 4 for Q1 highlights. In Q1, our [ Telco+Tech flywheel ] accelerated its strong momentum. All core growth engines, namely Telco, Telco+ and New Telco+Tech delivered robust Y-o-Y top line growth. Consolidated EBITDA and EBIT rose by 8% and 15% Y-o-Y, respectively, while EPS reached TWD 1.37, topping the industry. On a pro forma basis, excluding one-off items, net income would have grown by 17% Y-o-Y. This bottom line performance was underpinned by AI-driven operational efficiencies, optimized subsidies and commissions, growth in AICT projects as well as robust performance in our Video business. Now let's take a look -- closer look at our core Telco business on the next page. Turning to our Telco Core, that is our Mobile and Home businesses. Our sustainable growth foundation strategy continues to yield exceptional results in this segment. This is highlighted by a record low postpaid churn rate of 0.15%, (sic) [ 0.51%, ] a 9 basis points improvement Y-o-Y, alongside a 3% Y-o-Y increase in Smartphone ARPU to TWD 687. In Q1, 5G penetration within our Smartphone postpaid base came in at 44%, up 3 percentage points from a year ago. Migration from 4G to 5G remains a primary revenue driver. The monthly fee uplift upon conversion we're seeing is a robust 50%, much higher than that of our peers as we focus on higher-value unique bundles. At the same time, blended contract renewal recorded a 6% monthly fee increase. These factors propel 5G revenue growth to 9% Y-o-Y, which now accounts for 68% of our total mobile service revenues. Moving to our Home Broadband segment. We reported a solid 5% Y-o-Y revenue growth in Q1. Notably, the number of broadband subscribers on speeds of 300 Mbps or higher grew by 25% Y-o-Y. During the quarter, we further expanded our broadband service coverage to -- area to 94% for Double Play bundles by partnering with more MSOs, strengthening our trajectory for continued market share gains, driven by strength in broadband and growth in channel distribution business, overall Home business revenues achieved double-digit Y-o-Y growth this quarter. Next, let's turn to Page 6 for our growth engine #2. Leveraging our Gift as a Service model to provide integrated AICT, AIDC and Cybersecurity solutions, the Telco+ segment remains the strategic cornerstone of our Enterprise business. Growth in this segment has been impressive with revenue surging 26% Y-o-Y in Q1. This performance was bolstered by government AICT projects and the strong momentum of our AI Data Center business since its launch in Q3 2025. As enterprises accelerate their AI-led transformations, Taiwan Mobile is uniquely positioned as the partner of choice, providing a powerful tailwind for our long-term telecom service revenue growth. Next, let's move on to our new Telco+Tech businesses. Our third engine, new Telco+Tech businesses delivered a robust 32% revenue surge in Q1, fueled by AI-driven rapid scaling of our digital ventures. In our Direct Carrier Billing business or [Foreign Language] in Mandarin, we achieved solid Y-o-Y growth by expanding our service portfolio to drive recurring usage. By deepening integration across a broader range of digital platforms and utilizing AI to better target users, we are seeing accelerated adoption of carrier-based payments across our subscriber base. Our e-commerce service for brands or [Foreign Language] in Mandarin recorded exponential growth with revenue more than doubling Y-o-Y. This was driven by the addition of new channels and AI-aided strong organic performance from brands. We will continue to leverage group-wide synergies and data-driven insights to capture market share and optimize marketing efficiency. Finally, let's take a look at momo. Despite a still challenging operating environment, momo returned to Y-o-Y revenue growth in Q1, marking a pivotal turnaround after 4 quarters of decline. Its e-commerce GMV rose by 5% Y-o-Y, while the take rate remained stable. The recovery was underpinned by strong [indiscernible] with that overview of our strategic progress, I'll now turn the floor over to our CFO, George Chang for a detailed look at the financials.

George Chang

Executives
#3

Good afternoon. Let's begin with our performance by business segment. In 1Q '26, our Telecom business delivered a solid 6% Y-o-Y revenue growth, accounting for 46% of our consolidated revenue. On top of a steady growth in our core Mobile business, significant contribution from SI projects and the new AIDC lifted our Telco+ revenue by 26% Y-o-Y. Telecom EBITDA rose by 9% Y-o-Y, representing 83% of our consolidated EBITDA. This expansion was fueled by momentum across all 3 engines -- growth engines, successful upselling of mobile plans and disciplined management of subsidy and marketing expenditures. Moving to momo. The business not only returned to revenue growth, but also saw its EBITDA margin contraction moderate in Q1. This improvement reflects enhanced operational efficiency and a more normalized cost structure following the initial investment phase of its new ventures. Finally, cable TV revenue achieved double-digit Y-o-Y growth, bolstered by the expansion of our content agency business. Cable TV EBITDA edged higher year-over-year as a steady decline in legacy pay-TV was more than offset by the robust growth in our broadband services. Let's go to the results summary. While consolidated revenue rose by 3% Y-o-Y, our EBITDA and operating income outperformed, rising by 8% and 15%, respectively. This margin expansion was mainly driven by increased AI project contributions, content investment returns, optimized subsidies and commissions as well as operating efficiencies. On the nonoperating front, expenses increased Y-o-Y, mainly due to the mark-to-market losses on certain financial assets. However, this was largely mitigated by higher equity income from our strategic investments. Finally, looking at the bottom line, excluding the one-off tax benefit recognized in 2025, normalized net income would have increased by 17% Y-o-Y in Q1, reflecting the underlying strength of our core operations. Let's move on to balance sheet. We continue to see improvements in our asset efficiency. Within current assets, inventory levels declined due to better turnover management. Meanwhile, accounts receivable and contract assets grew 8% Y-o-Y, aligned with the revenue expansion in our Mobile and Fixed-line businesses. In terms of long-term investments, the Y-o-Y rise was largely attributable to TWD 3 billion strategic investment in the media sector during the first quarter. We also saw an increase in right-of-use assets, which reflects the scaling of our AI Data Center operations. On the liability side, we have successfully reduced our gross debt by TWD 2.6 billion sequentially and TWD 6.5 billion year-over-year, reaching a new post-merger low. This deleveraging is a direct result of a strong cash flow generation unlocked by Taiwan Star merger. Finally, with the ongoing debt reduction and EBITDA growth, our net debt-to-EBITDA ratio improved to 1.58x, while our ROE climbed to 17%, reflecting focus on sustained capital efficiency. Lastly, let's look at cash flow on the next slide. Our Q1 operating cash flow demonstrated healthy growth Q-o-Q and Y-o-Y. This was driven by strengthened earnings and favorable working capital movements primarily due to the increased advanced deposits from the new contracts and higher collections from our project-based services. Investing cash outflow rose Q-o-Q and Y-o-Y, mainly reflecting the strategic media investment mentioned earlier. This also led to lower debt repayments within our financing cash flows for the quarter. Finally, our 1Q '26 pre-IFRS 16 free cash flow reached TWD 7.04 billion, underpinned by disciplined CapEx and robust operating inflows. On an annualized basis, this equates to a strong free cash flow yield of 8.5%, reinforcing our ability to sustain healthy shareholder returns. Let me return the presentation back to Jamie for event updates and key message.

Zhichen Lin

Executives
#4

Thank you, George. So beyond our financial performance, Taiwan Mobile continues to earn global and local recognition for our commitment to excellence in ESG. We have been selected for the S&P Global Sustainability Yearbook for the ninth consecutive year, ranking among the Global Top 5% for the seventh time, solidifying our position as a sustainability leader. On the technology front, our AI-driven transformation earned us the Diamond Award in the ICT sector for Business Weekly's AI Innovation Top 100. We also enhanced our enterprise offerings by attaining the Google Verified Peering Provider or VPP, Silver certification, ensuring high-performance connectivity for our clients. Furthermore, we received the SGS Qualicert International Service certification for the 14th straight year, reflecting our consistent service quality. Lastly, our long-term support for the community was recognized at the sports activity -- I'm sorry, Sports Activist Awards for the ninth year in a row, earning us Gold Class and Long-term Sponsorship honors. These accolades underscore our commitment to sustainable growth and social impact. Finally, on the next page to wrap up our presentation, here's the key message we would like for all of you to take away with, key message. Taiwan Mobile is leading the telecom industry with a 4.5% cash dividend yield and a sector-high first quarter EPS. Our performance is anchored by stable Telco Core foundation, while our Telco+ and New Telco+Tech segments are delivering double-digit structural growth. Together, these engines are upgrading our operating -- our operational scale and value structure, accelerating our evolution into an AI-driven powerhouse. With that, let's open the floor for questions. If you are participating online, you are more than welcome to send your questions via the chat box. We will begin by addressing the telephone line inquiries before moving on to the web. So operator, please go ahead.

Operator

Operator
#5

[Operator Instructions].

Zhichen Lin

Executives
#6

So operator, if there's no questions from the phone line, right now, we will address an online question first.

Operator

Operator
#7

Yes, please, Mr. Lin.

Zhichen Lin

Executives
#8

All right. This question is from [ Sigrid Qiu, ] I'm sorry, if it should be Q -- all right from JPMorgan. So question goes, could you explain the difference between EBIT and EBITDA growth? Why is EBIT growing faster than EBITDA? So [ Sigrid, ] thank you for the question. The short answer is we were able to deliver sort of much more efficiency in terms of our depreciation, meaning that toward the sort of bottom half of 5G, some of the investments that we made at the beginning is starting to come to at the end of their life cycles in terms of depreciation. And so going forward, we're expecting that trend to continue. I hope that answers your question. Operator, we can check if there's more questions from the phone line.

Operator

Operator
#9

[Operator Instructions] And our first question comes from Charlie Bai with HSBC.

Tianyu Bai

Analysts
#10

My first question is about your Mobile business. I noticed a decent ARPU growth year-on-year in the first quarter. And also congratulations on reaching a record low postpaid churn rate. May I know what are drivers behind this kind of ARPU growth and very manageable churn rates?

Zhichen Lin

Executives
#11

Thank you, Charlie. Do you want us to answer your questions one-by-one or that...

Tianyu Bai

Analysts
#12

Yes, maybe one-by-one.

Zhichen Lin

Executives
#13

Sounds good. So like we said during our presentation, we have been focusing on our unique bundles when upgrading users to 5G. And we have been cherishing every opportunity when a customer walks into the store to upsell them to the 5G plan that is both suitable to their needs and also can provide us with the most ARPU lift. That is the reason why we are able to attain on average, 50% ARPU lift when a customer upgrades from 4G to 5G, which is industry-high. And also, as we focus on unique bundles, it's very hard for customers to find those type of products from other telecom companies. That's why our churn rate has been on a very, very healthy trajectory. I hope that answers your question.

Tianyu Bai

Analysts
#14

My next question is about momo. I noticed there seemed to be a turnaround in your Momo business that you achieved year-on-year revenue growth in the first quarter. But in terms of EBITDA, it seems there is still a small decline year-on-year. So when can we expect EBITDA turnaround in terms of the Momo business? And what measures have you taken to improve EBITDA margin for momo? These are all my questions.

Zhichen Lin

Executives
#15

Thank you, Charlie. So in terms of momo's future forward-looking sort of statements because it's also a public company of itself. So it's a bit tricky for us to provide guidance. But as you can observe from the momentum, usually for a company to turn around, it's -- you'll see top line turnaround before bottom line turnaround. So as momo continues to implement our mo-shop+ and also momo Ads strategies, one can only expect similar turnarounds to happen down the road.

Operator

Operator
#16

[Operator Instructions].

Zhichen Lin

Executives
#17

So operator, if there is no questions from the phone line, right now, we'll address 2 more questions from online.

Operator

Operator
#18

Yes, Mr. Lin, there are no further questions on the telephone line.

Zhichen Lin

Executives
#19

Okay. So the next question from online chat box will be from [ Rob Lowe, MoneyDJ. ] So question goes, Jamie, [ Rob from MoneyDJ. ] Could you kindly shed some light on the progress of Taiwan Mobile's LEO Satellite business plan? I understand that Taiwan Mobile has an MoU with AST SpaceMobile. Any more color on this cooperation? All right. Rob, thank you for the question. I think right now, we have -- yes, we have signed an MoU with AST. And the next step would be to create a regulatory environment for these services to land in the domestic market legally. So we're working very hard with regulators on that. And the next question will be from [ John Lin, TSIT. ] The question is, how do you think about the possibility to cooperate with satellite operators like Starlink/OneWeb. How long will we see the launch of this type of co-ops? All right. So similar question to Rob's question. Right now, OneWeb is working through another carrier. But in terms of disaster recovery situations, all of the 3 Telcos are working with OneWeb through that one local Telco that's working with them. So through that one local peer, we're all working with OneWeb. In terms of Starlink, again, it involves regulatory sort of change. So -- and I -- as you can read from the news, many of -- more than a few peers are all talking to them at the same time. So I think that's what we can say so far in terms of your question. Thank you, [ John. ] Operator, we can check if there's more questions from the telephone line.

Operator

Operator
#20

[Operator Instructions] Mr. Lin, there seems to be no further questions at this point in time. Thank you.

Zhichen Lin

Executives
#21

All right. We're also not receiving more questions from online. So if that's the case, I think we can conclude today's meeting. I want to thank everybody for your participation, and we look forward to seeing you again at our next edition of the results conference call.

Operator

Operator
#22

Thank you. Thank you, ladies and gentlemen, for your participation. This concludes our conference call today. Goodbye.

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