Telia Company AB (publ) (TELIA) Earnings Call Transcript & Summary

January 26, 2023

Nasdaq Stockholm SE Communication Services Diversified Telecommunication Services earnings 89 min

Earnings Call Speaker Segments

Operator

operator
#1

Welcome, everyone, to Telia Company's Q4 2022 Results Presentation and Strategy Progress Update. And with that, I will hand over to Telia Company's Head of Investor Relations, Erik Strandin Pers. Please go ahead. The floor is yours.

Erik Strandin Pers

executive
#2

Thank you, Sam. Welcome, everyone, to the Q4 call, and the strategy progress update. We will start with Allison Kirkby, our President and CEO; and Per Christian Morland, our CFO, taking us through the Q4 results. Thereafter, they will be joined by our COO, Rainer Deutschmann, to take us through the annual strategy update. I expect this call to take about -- the presentation to take about 4 to 5 minutes, and thereafter we will go to Q&A. So no time to waste. Allison, please go ahead.

Allison Kirkby

executive
#3

Good morning, everyone. So as you have seen this morning, our full year financials show that we continue to make good progress on our plan to make Telia a better company for all its stakeholders. But at the same time, it's clear that it has been a challenging year with significant macro headwinds and a few disappointments that means we did end the year with what I would say is a mixed set of results. So let's start with a run-through of the quarter, which did contain some of those macro-driven challenges that we saw last quarter as well. Service revenue growth continued but at a slower rate of 0.7%. Most markets did continue to grow, and we were positive in both the consumer and enterprise segments. Mobile was again strong with a 3.1% growth for the group and growth in all our markets for mobile, but of course Sweden B2C and TV/Media were soft. Transformation efficiencies continue to materialize, and in the quarter, we managed to reduce OpEx, excluding energy, just shy of 1%. EBITDA declined 2%, driven by higher energy costs and softer trends in the aforementioned TV/Media and Swedish units. Operational free cash flow was weak coming in at SEK 400 million and materially below last year's level, explained mainly by a lower contribution from working capital, which PC will get back to. The structural part of cash flow was high, however rather unchanged versus last year as EBITDA was flattish, and we remained at peak levels of CapEx investments in the quarter. With a weaker cash generation, combined with the second tranche of the dividend and the end of the share buyback program, leverage increased to 2.35x. The majority of the weaker cash generation in the quarter is, however, due to macro impacts that will subside or be mitigated over time. And in addition, we had some phasing of inventory and investments across the year end. And so because of that and because we still remain on track with our strategy, our financial framework for substantial value creation remains, even if it's a bit delayed. And the Board, therefore, intends to vote a dividend of SEK 2 per share, in line with the flow of our dividend policy. Now let's look at the market now and start with Sweden. As you can see here, revenue remained some turn slightly negative as growth in mobile, TV and broadband was not enough this quarter to offset the continued legacy fixed telephony pressure, and also there was a temporary weakening in business solutions in the enterprise space. TV and, to some extent, also broadband this quarter included a negative impact from the black screen situation with Viaplay, the situation that was resolved during December. Despite legacy headwinds continued and unchanged pay and the Viaplay situation, we still saw underlying service revenue growth of around 1%. But EBITDA was down quarter driven by the softer revenues, higher energy costs and a lower pension refund that we were expecting. These unfortunately offset another good quarter of cost transformation and OpEx reduction. Moving to the KPIs for Sweden, you see here a continued growth in mobile ARPU, supported by pricing initiatives, but there's less roaming and insurance upside this quarter and a slightly smaller subscriber base mainly driven by the loss of some seasonal mobile broadband subscribers. The broadband subscriber base increased on the back of very strong growth in fiber, especially in our own network, and more than compensated for the decline in DSL. And by the end of the quarter, we will only have -- we only had 100,000 subscribers left on this network, keeping us well on track for the shutdown by the end of '26. In TV, we continue to see a solid subscriber base development, but the ARPU declined from the already mentioned black screen situation with Viaplay. But that dispute now behind us, we now have a broader set of content for our aggregator position and with the support from SEK 150 price increase on our sports package introduced during this quarter, we should see an improved ARPU development going forward. Moving to Finland. We had another quarter of improved service revenue development with mobile growing 3.8%. This marks the sixth consecutive quarter of improvement in our Finnish mobile business. In addition to its mobile development, we also had an improved situation on the fixed network in the quarter. EBITDA, however, continued to be negative as higher energy resulted in a SEK 90 million headwind in the quarter. Underlying EBITDA growth now was slightly positive, which is an improvement compared to what we've seen for the past few quarters and increased proof point of the turnaround in segment is having an impact step-by-step. The mobile subscriber base declined slightly as we continue to focus less on the low end of the market and ARPU continued to improve the quarter by our chosen value focus strategy. And finally, enterprise also improved for the fourth consecutive quarter and even turned to a slight growth. Moving to Norway. Norway with another quarter, solid service revenue development, increasing 3.2% with mobile and fixed both growing at similar rates, and enterprise is another impressive quarter, growing by 7.4%. EBITDA increased supported by the top line momentum, which more than compensated for a higher cost level or attributable to energy. So continued good service revenue and financial momentum in Norway that will be further supported in 2023 from the recently announced transaction with Fjordkraft under which their 143,000 mobile customers will be moved to our network during the second quarter. The LED markets had another excellent quarter with top and bottom line growth across all 3 units. In Lithuania, mobile grew double digits and fixed grew almost 5%, and the flow-through to EBITDA was excellent [indiscernible] more than 13% despite continued headwinds from higher energy. In Estonia, performance was also strong, with service revenues growing 5% and like in Lithuania it was broad-based with mobile growing almost 8% and fixed growing almost 4%. And as you can see, EBITDA growth similar to Lithuania exceeded the service revenue growth despite inflationary and energy cost headwinds. Ending with Denmark, it's keeping a flat service revenue development, but good mobile growth and significant cost takeout, resulting in an impressive EBITDA growth of 21% for the quarter. And we were particularly pleased with Umlaut, recognizing Telia's mobile network as the best in Denmark's top 4 cities. Finally, to the TV and Media unit, where service revenues decreased by 2.7%, advertising was slightly down despite double-digit growth rate in digital advertising, but we do continue to have a challenging development in pay, declining almost 9% from a challenging competitive environment. EBITDA declined by SEK 113 million (sic) [ SEK 112 million ], reflecting mainly the decline in revenues and to some extent, a somewhat higher content cost level compared to the same quarter last year. But this was all in the pay segment and in fact, TV4 had its most profitable year ever in '22. Our full focus for this business unit now going forward is to consolidate C More into TV4 Sweden and MTV in Finland in the coming 12 to 18 months, so that we, in the end, have fewer TV assets with a lower-cost content site that is focused on leveraging the growth potential in the digital ad space where we continue to grow at a double-digit rate. But now I will hand over to PC to take you through the quarter's financials.

Per Morland

executive
#4

Thank you, Allison. Let me quickly take you through the Q4 and I'll come back on the outlook later in the presentation. Starting with growth revenue, as Allison has gone through, we had service revenue growth of 0.7% from all units except Sweden and TV/Media in this quarter. Core Telco showed revenue growth is 1.2%, driven by growth both in the consumer segment but also in the enterprise segment. TV and Media [ minus ] 2.7% from lower pay revenues, taking total growth down to the mentioned 0.7% for the quarter. Total sales revenue growth for '22 ended at 2.1%, well in line with our outlook of low single-digit growth. Moving to OpEx, OpEx is reduced by 0.9%, as mentioned, or SEK 58 million in the quarter. If we exclude the effect from pension refund, OpEx decline is minus 2.5% or SEK 155 million in the quarter. The reduction is driven by lower resource costs from 700 fewer resources since the fourth quarter last year. Despite inflationary pressure, we have 2 years into our transformation journey, reduced our net OpEx by SEK 1.1 billion. Total EBITDA is negative 2% in the quarter, driven by a decline in Sweden, Finland and TV/Media, partly offset by growth in Norway, Denmark and the Baltics. Core Telco EBITDA is minus 0.6%. But if we exclude the SEK 280 million increased energy cost in the quarter, Core Telco growth is actually 3.1%. TV/Media EBITDA is negative SEK 105 million in the quarter from service revenue pressure driving down total EBITDA for the group to minus 2.0%. Total EBITDA for '22 ended flat versus last year, in line with the outlook given in Q3. If we exclude the increased energy costs, EBITDA growth would have been plus 2.5% well in line with the low single-digit outlook. Total cash CapEx in Q4 is SEK 5.3 billion, in line with Q4 last year. Elevated CapEx in Q4 is due to phasing of around SEK 0.5 billion of investments from '23 into '22. This relates mainly to mobile network modernization and 5G rollout, transformation and security investments. Despite a continued challenging global supply chain situation, we have been able to stay on track and actually now slightly ahead of our investment program to modernize our mobile network, dismantle our legacy infrastructure and to transform Telia into a much more digital company. Cash CapEx on a rolling basis has increased slightly to SEK 15.4 million or 16.9% of net sales. Cash CapEx, excluding a SEK 0.4 billion impact from FX ended at the high end of the range at SEK 15.0 billion. Moving to cash flow. Operational free cash flow ended at SEK 0.4 billion in Q4, down from SEK 1.4 billion in Q4 last year. Reported EBITDA minus CapEx is flat versus last year. Cash is lower due to phasing with interest costs being quite stable. Other in the graph is as expected impacted by lower pension contribution versus the very high level recorded in Q4 last year. Working capital was slightly positive in the quarter but less than what we expected. This is mainly driven by 2 factors. Inventory levels are unfortunately still at elevated levels due to lower sales than expected, combined with some higher income and inventory. The global supply chain situation has made inventory planning and pairing much more challenged. The second factor is vendor financing. Our vendor financing balance ended slightly lower than expected due to longer time to onboard new suppliers. Both of these effects are phasing between '22 and '23 Total cash flow from '22 ended at SEK 5.7 billion with the structural part of cash flow at SEK 6.5 billion. Total cash flow has been on a declining trend due to increased CapEx, elevated inventory levels and lower contribution from vendor financing. As guided in Q3, we were not able to generate total cash flow to cover the minimum dividend commitment of SEK 7.9 billion. This is driven by macro implications with its biggest item being the SEK 0.8 billion increase in energy costs. This is combined with more than SEK 1 billion of phasing of investments in working capital, as mentioned, between '22 and '23. On leverage, total net debt increased SEK 8.9 billion in the quarter. This is a result of our limited cash flow contribution in the quarter combined as we completed the final part of the share buyback of SEK 1.8 billion. We executed on the second tranche of the dividend payment of SEK 4.2 billion. We have reduced our hybrid capacities impacting net debt by SEK 1.2 billion in addition to leasing and FX effect on our debt. Due to these factors, net debt ratio has increased to 2.35x still within -- well within the targeted range of 2.0x to 2.5x. And with that, I hand back to you, Allison.

Allison Kirkby

executive
#5

Thanks, PC, and let's now move directly into our annual strategy progress update as we now enter the third year of our Better Telia strategy and Rainer will follow me and then PC and I will close [indiscernible] at the end. As a reminder, 2 years ago, almost to the day, we launched our new purpose and strategy in order that Telia will become consistently and sustainably better for all our stakeholders, customers, employees, owners and ultimately, the societies in the Nordics and the Baltics. We believe then, and even more so now, that as the market leader in one of the world's most digitalized regions, the demand for safe, reliable high-speed networks would remain high, and that going forward, Telia would play a fundamental role in the digitalization of society in a safe and secure way. Our strategy, therefore, set out to build a more agile and more resilient Telia that would reinforce our position as the most trusted and secure digital infrastructure and service provider in the region. Back then, we shared a set of growth levers and our resulting financial framework that would lead to substantial value creation. And coming from a situation with multiyear decline in revenues in all our Nordic markets, we share the lever that would return us to a low single-digit revenue growth. We also shared how our bold digital transformation, will simplify, digitalize and automate our operations and deliver SEK 2 billion of OpEx reduction in the first phase. And how we were going to modernize our network and our technology platforms. And combined with the other levers after a period of investment lead us to a growing EBITDA, and later on, a growing structural and operational cash flow. So how are we doing 2 years into the journey? Well, despite a multitude of headwinds that we could not have predicted at the time and unfortunately hitting us in the peak investment year of 2022, we do believe that our strategy is delivering. I'll get back to the headwinds in a minute, but let's first look at what our strategy has delivered so far. The ambition of the inspiring our customer pillar of our strategy was about returning Telia to growth, and we have. We've returned all our Nordic markets to growth after a multiyear decline. Mobile growth have accelerated to 4%, with Finland contributing to that growth after years of decline. Our fiber revenue base growing at a double-digit rate per annum is now 25% higher than it was 2 years ago. And convergence is progressing, especially in our home market with triple player households up almost 20% in 2 years, and we are now the aggregator of choice to more than 1 million TV subscribers. And rare [ for an incumbent ] Telco enterprise is now growing across the group with Sweden enterprise posting its first full year of revenue growth in 2 decades. Rainer will talk you through what we're doing within our infrastructure and our transformation under the connect and transform pillars, but I want to mention that we're ahead of our 5G rollout plan, our fiber and coax homes passed keep growing. The legacy network from Betting has accelerated in enterprise mobile networks, one route to monetizing 5G, when we're the clear market leader. And as you know, we've set up the leading Nordic tower platform in partnership with Brookfield. On transformation, I'll let Rainer share the progress, but we remain on track towards our SEK 2 billion OpEx take out by '23, with SEK 1.1 billion already realized, and that's despite inflationary headwinds that we didn't predict at the time. And finally, we're delivering sustainably. We now have a group-wide approach to making pricing work in a high inflation environment. We've reduced OpEx not least by workforce reductions of around 2,000 or 10% of our workforce. And sustainability is fully integrated into our strategy, and we've made substantial progress. For example, our CDP score at A- is up from D in 2018. 35% of our supply chain emissions are covered by science-based targets. We've exceeded our target for digital inclusion 1 year early and received an EcoVadis platinum medal. But more important, we are the leading digitalization partner, the energy sector, the defense sector and the many civil contingency agencies, proving that Telia is increasingly the most trusted and secure digital infrastructure provider in the region in an era where sustainability, security and digitalization are the key societal needs. However, while we're happy with that progress. We have, as you know, also faced some significant challenges, which I do want to touch on. The Pay TV landscape has been very difficult, and we have also scored some own goals, sorry about the pun, by failing to fully monetize our rather expensive champions in price. We've been challenged by rising inflation across our cost and CapEx base setting us back around SEK 1 billion in energy cost loans. Supply chain disruptions have caused difficulties in planning, executing customer projects, investments earned on inventories. And rising interest rate means both higher financing costs and short-term fluctuations in our vendor financing program, which has been a significant tailwind to cash flow in an earlier year at Telia. It's also been a barrier to completing some of the infrastructure deals we're working on, but I have no doubt those deals will come back on the table again. And let's just reflect, all of this hit in a period where we were at our peak investment of the modernization and transformation of Telia. So we didn't have a lot of wiggle room. But looking forward, what are we doing to now mitigate the challenges? Well, in October, we announced that we are merging our loss-making streaming business C More into TV4, our ever-stronger market leader in Sweden and into MTV in Finland. This will save significant content costs and restore profitability in TV and Media starting in 2024, and make it very clear that our core Telco business is only an aggregator going forward. We are accelerating our pricing initiatives and our transformation to offset inflation, both in our revenue base and in our cost base. And just so you know, our pricing, we've already announced increases across mobile, broadband and TV, both here in Sweden and Norway, which are kicking in already during the quarter. And to gain actual momentum, we've also [indiscernible] initiated the next round of workforce reductions of 1,000 FTEs and FTCs, and for the full year, we're therefore targeting a total reduction of 1,500 which is a 50% increase over the last 2 years. On supply chain, more bottlenecks and lead times are still an issue. We are taking actions, and we expect to drive down the inventory that has built up. And on financing, we've already done all of our near-term refinancing needs and secured most of our vendor financing volume for next year. So all in all, despite the 2022 did not become the year we had hoped for, our strategy remains. We're continuing to execute on our plan. And I know Rainer will now share as we've done before how we're progressing on the underlying operational KPIs and lead you through our progress that's transforming Telia towards a more lean and efficient digital Telco.

Rainer Deutschmann

executive
#6

Thank you, Allison. Let me lead you to the progress in our transformation. As in the past 2 updates, I've always shared with you transparently also the underlying drivers, you can see where we are heading and where we are. We are ahead in our network modernization. Recall in late 2020, we had embarked on a major renovation concurrently modernizing our 4G network and deploying 5G coverage in a [ signal flight ] business approach and with standard configurations across our footprint for best CapEx efficiency. We are proud that we have been able to safeguard the modernization, overcoming COVID and supply chain-related challenges. In fact, we have front loaded our rollout, and thus we have in 2022, crossed the peak rollout as you can see on the left-hand side of the chart. In the further years, we will reduce the intensity and focus on Sweden. We saw, as you know, a late 5G auction and hence a later start in the [indiscernible]. As a result, we are actually happy, very happy with our network quality, providing across the group's 70% 5G coverage and even ahead of plan. In Sweden, we have crossed 50%; in Norway and Finland and Lithuania, we even crossed the 80% population coverage mark. We are the clear network leader in our region with #1 positions in Sweden, Lithuania, Estonia, and further improving positions in our [ attacker ] markets. In Norway, we are the clear 5G leader. And as Allison said earlier, in Denmark, we very recently gained network leadership in the most important 4 cities. So as you can see, we have still a strong network foundation to monetize based on our capacity 7x, and the leading 5G spectrum position that we have gained in the region. Best networks are only as useful as they are used and monetized, hence we actively drive connectivity products and we leverage our digital sales and service capabilities. As you can see on the left, we have increased the 5G devices on our network to now 30%. And with about 80% of all new devices being sold in our markets being 5G, we see significant potential in the next year. Likewise, our strategy to complement our fixed broadband network with fixed wireless offerings paid off, demonstrated by a 59% increase of fixed wireless users to now almost 400,000. And we built on our digital connectivity foundation. We have been, as Allison also mentioned, the pioneers since early days in enterprise mobile networks, combining high throughput, low latency, with utmost reliability and security. We have to date commercially contracted more than 55 sites, and we do serve critical customers with critical applications such as the mining, public transportation and so on. Likewise, we have also doubled our connected devices on IoT. The steady growth -- we see growth in value-added IoT services for beyond connectivity, and we continue to grow our leading position in smart public transport. Our transformation delivered steady improvements in our digital sales and service capabilities, as you can see on the right-hand side, essential to monetize our products at lower cost to serve. For example, based on our tenure-wise customer value management platform that we have launched, we have tripled our targeted and automated companies, which is essential to stabilize and increase the ARPU with our products and services. Our program to reduce reasons to call and to improve agent efficiency -- call center agent efficiency, they show material effect now, for example, in Sweden, which is obviously the most important, we see in the consumer segment, a 20% reduced customer call volume, directly translating to cost of savings. Now reducing technical debt is a key driver for efficiency and quality, as you know. I've shown exactly the same chart over the past 2 years, and you can see we have made steady progress in all our key programs, which we have updated you consistently on. Copper in Sweden is down to 1,500 central offices and we keep driving out the long tail until 2026. Likewise, we are now down to 5G -- sorry, to 5% of 3G VoLTE traffic share on the total VoLTE. And we've already shut down our 3G networks in Norway and Lithuania, and all our 3G networks will be shut down by 2024, unlocking not only the cost efficiencies, but especially also enabling us to reaffirm the value of the 5G spectrum -- the 3G spectrum to 5G. And on the right side, you see that we have now retired about 70% of our legacy network systems, and our program will complete by the end of '24, resulting in a fully virtualized and future-proof network infrastructure. On the transformation itself, we have updated you last year, transformed along our 5Ps: products, processes, platforms, people and partners. The direction is straightforward, to simplify, automate and scale. We consistently measure and report our progress through KPIs which drives efficiency and quality. Its simplifying scale products, legacy out, target in. To date, we have reduced the number of legacy products by 42%, and we are underway towards our 100% reduction target. At the same time, we already have more than 50% of our target products deployed on common platforms. This enables efficient reuse across the group. Note that already now more than 2/3 of our common products are being reused in more than one market. We improve and automate our processes to enable zero-touch journey with better quality and efficiency. Through our group-wide operational excellence program, which systematically drive continuous improvement which has now materially improved our incidents by 18%. So reduced incidents by 18%. At the same time, to our automation initiative, we have increased the number of our sales through automation in [ hours ] by 65%, and this is only the start. Our platform, same as in products, we drive legacy out and target in. We've kept our place in legacy drive-out with 47% reduction now, while at the same time, we've increased the share of target platforms to 32%. The most evident success is in the launch of our transformed B2B operations in Sweden, which enables us to reduce the order processing time from weeks to minutes. In 2023, we can now scale those products, processes and platforms for full realization. Key to our transformation success are our people and partners. To upskill and empower our people, we invest into tools and training, and we give [ tireless ] access to analytics for data-driven decisioning, covering more than 1/4 of all our people, an increase of 55%. At the same time, we increased our near-shoring workforce by 47%, and we took ownership of critical software skills, which previously had been outsourced into our own workforce, especially on the near-shore locations which obviously much increases the efficiency. We have delivered on our plan to drastically reduce the number of different system integrators now down 70% to reduce fragmentation and increase scale. We have realized to date SEK 200 million gross savings. And as we have updated earlier, we're ramping up to the earlier committed SEK 750 million by 2025 cost savings in that area. At the same time, our strengthened strategic partnerships support our transformation and value realization even enjoying go-to-market activities. This is hard work. [indiscernible] I can definitely confirm our statements that we have embarked on one of the industry's most ambitious transformations here. But we have built a solid foundation, which will carry us forward to scale revenues and efficiencies sustainably. With this, I hand over to my dear colleague, PC, who will show us how our revenue and efficiency drivers support our financial plan.

Per Morland

executive
#7

Thank you, Rainer. Let me quickly take you through how all of this, both Allison and Rainer has talked about, come together from a financial perspective. Starting with our growth agenda and a quick update on the key growth levers that Allison touched on. COVID rebound on roaming and media that we talked about 3 years ago, it's mostly behind us now and less of a growth lever going forward. Legacy burden is still a drag, but it is expected to ease going forward, especially beyond 2023. Our core growth levers that we have talked about remains unchanged, including driving our efforts by improving mobile experience and monetizing 5G, reducing churn and improve upsell from conversion and gradually build more momentum from new revenue streams like IoT and EMM. In addition, we have, as we have discussed before, significantly stepped up and structured our approach to pricing in the new high inflationary environment. Our clear ambition is to be able to assess inflationary pressure for pricing measures for all our units. This includes building in CPI linkages at intra-B2B contracts, combined with bigger and more crescent price increases, both front and back books across our entire product portfolio. Service revenue growth has gradually improved and ended at 2.1% in '22. Our outlook for '23 is to grow further service revenue by low single digits enabled by maintaining and strengthening our current commercial momentum, gradually build more strength from pricing initiatives and get more impact on new revenue streams like IoT and EMM. Moving to the cost agenda. The key drivers, the ongoing digital transformation of our business is on track as we have mentioned. The key drivers to then forming our cost base remains the same. Two years into our transformation journey, we have seen the biggest impact on the total cost from a selective driver. Let me mention a few. Reducing and digitalizing our customer interaction, removing legacy and building common technology platform, moving to fewer strategic partners, as Rainer mentioned. Reduction in overhead costs, both on group level but also in the business unit. If we look going forward, we expect continued impact from these drivers and gradually gain more impact from cleaning up our legacy product portfolio and consolidate into a few common products across all our markets, but also by gradually removing more manual work through simplifying, standardizing and digitalizing our processes. These drivers have despite inflationary pressure, enables the net OpEx reduction by SEK 1.1 billion, resource costs over the 2 years is now reduced by SEK 0.7 billion, enabled by 2,000 fewer resources. In addition, IT cost has been reduced following the initiatives that Rainer had talked by SEK 0.4 billion. Our ambition remains to deliver SEK 2 billion net OpEx reduction by end of '23, enabled by further reduction in number of resources by 1,500 in '23 with 1,000 already being executed now during the first quarter, combined with further cost reductions in IT and also in marketing. On CapEx, the investment agenda that we presented 2 years ago are intact with some updated phasing as we have discussed earlier today. Key components as Rainer has talked about, has been to modernize our mobile network and roll out 5G, negative reduction and transformed agenda to a more digital company. CapEx in '23 is expected to reduce between SEK 13 billion to SEK 14 billion. This is enabled by a reduced pace of network modernization after having achieved 70% to 80% population coverage from 5G in many of our key markets. Lower investments in product and IT, following the high level that we booked in '22. Our aim is though to be at the mid or the low end of this targeted range. On cash flow, structural cash flow is expected to grow from SEK 6.5 billion in '22 to between SEK 7 billion to SEK 9 billion in '23. Our ambition is to generate low to mid-single-digit EBITDA growth on a yearly basis, but given the volatile and uncertain macroeconomic landscape, we choose to be a bit conservative and have '23 outlook at flat to low single-digit growth. CapEx is expected to come down from the peak level in '22. Interest costs are expected to end around SEK 1 billion higher following the higher interest rates that we saw and expect for '23. If we still remain on working capital, our ambition and our aim is clearly to keep it stable for the year. Inventory is expected to come down significantly from the elevated levels in '22. And on vendor financing, our ambition is to maintain the balance on level with '22. We have already secured 3/4 of this with the remaining 1 quarter being work in progress and targeted to be secured in the coming months. Due to phasing, we will see a quite negative impact from vendor financing in Q1 '23 before the mitigation started at full effect. To summarize our outlook, service revenue to grow low single digits. EBITDA to be flat to grow low single digits, CapEx in the range of SEK 13 billion to SEK 14 billion and the structural part of cash flow to be between SEK 7 billion and SEK 9 billion. On balance sheet and dividend, Management and the Board are fully committed to maintain a strong balance sheet and maintain the targeted leverage range and rating targets. Further, the board stay committed to the dividend policy and propose to the AGM to distribute an ordinary dividend of SEK 2.00 paid in 4 equal tranches. And with that, I hand back to you, Allison, to summarize the presentation.

Allison Kirkby

executive
#8

Thanks, PC. So I will try to summarize our progress and way forward without repeating myself. Basically, we are a large complex business in what has become a challenging market environment. We've known from the start that achieving our ambitious goals would demand correct determination, focus and perseverance, and today is a reminder of that. However, having returned Telia to growth, expanded our digital infrastructure and especially 5G faster than the others, past our investment fee and build the foundations for improved operational momentum and cash conversion going forward, I remain absolutely confident that we're on the right track with the right plan to create substantial value for our owners in the coming years. So let's now move to questions.

Operator

operator
#9

[Operator Instructions] And we'll go to our first question from Andrew Lee with Goldman Sachs.

Andrew Lee

analyst
#10

I had a couple of questions. One, just on Sweden and your outlook for that market, you see yourselves in that market? And then secondly, on the free cash flow drags below structural free cash flow. Just on Sweden, just service revenue growth, as you highlighted, was impacted by the Viaplay outage in the fourth quarter. What's your outlook for growth in Sweden for your business in 2023, specifically taking into account competition? Do you still expect to be able to put through more meaningful price rises this year to offset cost inflation and drive growth? That's the Sweden question. And then on the free cash flow drags centering around vendor financing. and the hybrid capital refinancing, you went some ways to doing this piece in the last couple of slides, but how can you all give us confidence that we don't see free cash flow drag from these in 2023? Thank you.

Allison Kirkby

executive
#11

Thanks, Andrew. I'll take the Sweden question and leave the free cash flow question to CRPC. So the outlook for Sweden, yes, the Viaplay dispute did cause some disruption to our underlying momentum in the quarter. And some of that will still be an impact in Q1. But outside of Q1, we expect to get back to low single-digit revenue development in Sweden again, like we've been seeing. There is great continued underlying momentum in the broadband business. As you see, we've got another SEK 50 pricing increase going out now, which starts to play and benefit us during March and into April. The TV momentum, we've got more content now in our aggregator platform. We're taking SEK 150 to pricing in the quarter. So that will benefit us coming out of this quarter as well. Looking at the opportunity to better monetize mobile and we'll get some pricing moves going on in mobile as well. So I expect that Q1 will still be a bit soft, but we'll build momentum in Q2 onwards as all the pricing kicks in as we start to really monetize 5G because we're well above 50% POP coverage now. And we continue to see great momentum that we have in the enterprise business, where we're selling in a broader range of digitalization services. And I said, particularly to support the energy in the defense sector, where we're seeing great demand. So low single-digit development, but it will be from Q2 onwards.

Per Morland

executive
#12

Yes. So then I can take the working capital question. Just to be very clear, our ambition and our aim is to keep this flat in '23. So it doesn't become a drag. But if you note on the slide, we say equal or potentially down. The reason for having that is we just want to be very open and transparent that we haven't fully assured everything at this point in time. That doesn't say that we are not working to close the remaining uncertainty and deliver working capital that doesn't become a drag on the total cash flow. And the fact that to be able to be confident that data is, number one, the inventory. I think we have quite good control. It just takes some time to get the effects out, and we'll be working with that systematically throughout the year. So that should be a positive development. There are no other elements of the working capital that we expect any big movements on, so you can [ assume ] to the vendor financing and development on that. As you know, when the interest rates peaked up during 2022, it gave us a challenge that we've done a shortening of our payment terms. And we have been mitigating this for 2 things. One is, of course, to go back and renegotiate the discounts on existing suppliers. This is going quite well. We have progress on that, but it takes some time to get through all of those contracts. The second part is, of course, to onboard new supplies to the program, and we also have good traction on that. So if you combine those 2, we ended a balance of SEK 11.4 billion in '22, slightly higher than '21. And we actually expect now to maintain that balance that we have already secured 3/4 of that balance when we exit 2023. And now we have sort of a clear portfolio initiatives to close the remaining 1 quarter. If we do that, we don't expect any drag on working capital, and we can keep you updated during the year on this. But also, as I said, there will be a phasing in the year of '23, but there will be a negative development in the first quarter and then gradually see the mitigation takes to a full effect and at the end of the year on the balance similar to this year.

Allison Kirkby

executive
#13

We're much in control of this situation now, we have much more visibility. We are ahead of where we were this time last year, instituting the balance. And so our aim is for a neutral effect over the course of the year, that's our aim.

Andrew Lee

analyst
#14

That's much appreciated. Can I just ask a quick follow-up? So just one on the hybrid capital refinancing, how should we think about any kind of process of that in 2023 because that was also a drag on net debt. And then, Per, you mentioned that the vendor financing was being managed by a mixture of renegotiations and adding more vendor financing. What's the kind of mix in terms of the support to the vendor financing balance? Is it more renegotiations and less additional vendor financing, or the other way around? How can we think about that?

Per Morland

executive
#15

On the biggest portion on the financing is to renegotiation of the existing vendors and contract and then we are able to secure some new vendors coming into the program. On the hybrid, you should not look at that in '23. So the leverage effect is already done. There's no further changes planned on our hybrid capacity. We just adjusted it down to make sure we get full credit from the rating agencies on our hybrid capacity after some of the structural changes that we have done in the past few years. So no changes going forward.

Operator

operator
#16

We'll take our next question from Titus Krahn with Bank of America.

Titus Krahn

analyst
#17

Just maybe following up very quickly on the operational free cash flow outlook, and I definitely understand that the current macro situation is quite challenging through to guide on some elements but still feels like the range is relative to wide. And maybe could you talk a bit on where you would expect the largest fluctuation between the different elements? And then maybe also on the EBITDA guidance for the next year, and again, this is quite difficult to really assess all the impacts that, could you maybe give us an updated outlook of what energy impact you see in 2023? I don't think you kind of updated that as part of the presentation. And on the wage side, how are negotiations going with the unions and [ what's in place ] maybe to expect?

Allison Kirkby

executive
#18

Okay, why don't I kick off and then once we get the more structural cash flow, I'm going to give turn you to PC. So yes, we've given a wide range on structural cash flow guidance for the year, and that is very much driven by -- we are still in uncertain times. Our ambition is clear. Our ambition is to grow service revenue low single digit, EBITDA low single digit. We're coming off with peak investment levels, and that's why you get a range of 7 to 9 on structural cash flow. Why are we being cautious? Well, if you look at EBITDA, our outlook is flat to low single digits. As whilst we have an ambition to grow single and very much low single in core Telco, we have to recognize that it's still not -- we're still in an environment where there could be a major recession. We don't know yet, and that could particularly impact our advertising business. And that and if there is an impact on consumer, we need to recognize that in our guidance, and we need to plan for a scenario that the consumer environment might be [ tough ]. And so we need to plan for flat EBITDA, even although our ambition is clearly to grow it and our underlying plans are to clearly grow it. At the same time, now that we're all at our peak investment levels, we are -- we will now be steering down CapEx because we're ahead of plan on our 5G rollout and a number of the transformation initiatives are now kicking in. So the big benefit in our cash flow generation next year is really coming off of those peak levels of CapEx. From an energy point of view, the outlook is better than it was 3 months ago, and we have assumed in our plan that it will be higher than this year over the course of the full year to the tune of SEK 300 million. if you recall, 3 months ago, it was SEK 600 million. But it's still volatile. We still don't know what the winter will look like, we still don't know what the war in Ukraine might do next. And again, that's all factored in to this full SEK 7 billion to SEK 9 billion range. And then on the wage side, what you're seeing in the Nordic market is a much more reasonable set of expectations from the unions. We are seeing in the range of 3% to 4.5% is the starting point of a negotiation. Baltics clearly higher because they're living with higher inflationary rates, but no worse than last year, high single digits. Those negotiations kick in, in the spring. And we are well covered for those ranges in our plan going forward. And PC, I don't know whether you want to pick up on other elements of operating cash flow.

Per Morland

executive
#19

No, I think you covered it. And if you combine with my answer to, Andrew, I think we have covered it. I can just add on the salaries. We've been guiding earlier that we, in '22, have around SEK 400 million -- pressure on the salaries, and we expect in '23 to have around SEK 600 million, and that is still like you kind of estimate of where we end up, even if we don't have all the answers at this point in time.

Titus Krahn

analyst
#20

Maybe a very, very brief follow-up just on the CapEx guidance. How should we think about cash CapEx where it's reported one? Because I think now you guide on reported one compared to the cash you guided for in 2022.

Per Morland

executive
#21

Yes, so maybe I can take that. You're right, we are changing now the guidance. But we have also introduced an outlook statement on structural cash flow, which, of course, includes the cash CapEx component of it. So I think in a way, the cash CapEx is still a part of our outlook set as such. We have a few hundred million difference on -- between the cash and book in '22, and we don't expect any material difference for '23. So we just want to align with the industry and make sure that we have a CapEx outflow which is in line with the activities in the year. And since we annually capture the CapEx component in our structural cash, we felt it was more easier to move to book CapEx in going forward.

Operator

operator
#22

We'll take our next question from Peter Nielsen with ABG.

Peter Nielsen

analyst
#23

Allison, just a question. Your comments on -- you're making some fairly strong comments on your failure to monetize the Champions League rights in particular and just wanted to focus on being a content aggregator going forward. Could you elaborate a bit on why do you think you have failed to monetize these rights? Is it simply not possible? Or is it an internal sort of a failure by Telia? And what are the broader consequences of this? And your comment sounds like you will not bid for the rights the next time now for renewal. But does this have any broader implications for your TV and content strategy? And then can I just ask a follow-up as your question on the cash flow for next year to the CFO. The pension fund contribution, what should we expect going forward here?

Allison Kirkby

executive
#24

Thanks, Peter. Thanks for the questions. Yes, I'll -- since the very beginning, I was clear that I wanted to understand whether we could monetize the TV/media asset and its investment in Champions League. And why have we failed to monetize Champions League? It is a very expensive right in the beginning. And I am not sure that Telia is best at monetizing content, if I'm really honest. Our TV/media unit is good at monetizing content, but monetizing content at an investment level that they can get a return on. And that's why we have made the decision to consolidate C More into the very sound and successful TV4 and NCB business going forward to expand TV4 and MTV into offering HVOD, AVOD and SVOD services, but with the right content costs going forward so that we can return that business to the level of profitability it was going off before it go into some of these rights. And by making that strategy very clear, I can focus Telia on being a great aggregator. What does it mean, what's the broader implications? I think it's no different from what you've seen in other markets. You see us focus more and more on building the right long-term partnerships with distributors and owners of content and making that content easily available on our platform so that customers can pick and choose the content that they want to watch form whatever streaming service or whatever AVOD server or whatever linear server at any point that they want to. And that is our priority and the trend that you've seen in other markets, that's what we will continue to do. And we'll focus TV4 and MTV on having the right content for their domestic champion, national champion theatre. I know you'll have seen -- sorry, just wanted to add, in the final agreement we made with Viaplay, we're now offering some of our champions with matches to Viaplay. So we're starting to move away from that exclusivity that Telia tried to monetize [ Uniplan ]. And that's also showing that we want to build a broader relationship and a better long-term relationship with these content owners. And PC, on cash flow.

Per Morland

executive
#25

Yes. Peter, we you should expect and we expect to have vendor contributions of SEK 900 million, in line with what we saw in '22.

Operator

operator
#26

We take our next question from Stefan Gauffin with DNB.

Stefan Gauffin

analyst
#27

Yes, I would like to stick with the TV media business, which are reporting very weak numbers. I mean you had -- or this business had SEK 1.5 billion in EBITDA before Telia acquired this business and now ends with an EBITDA below SEK 300 million. Still the TV4 business is doing better than ever, so the problem is clearly on the Pay TV side, which you also alluded to. So a little bit on -- first of all, is it clear that owning the TV and Media business is beneficial for the overall core Telia business? Secondly, what savings will you see from consolidating the Pay TV business into the linear TV business? And then can you also explain what you mean with just a content aggregation focus? Does that mean you will not really invest in owning content going forward?

Allison Kirkby

executive
#28

Good question. Thank you, Stefan, and good questions. Is it clear that Telia is beneficial for Telia to own a few TV media units? I think, first of all, we just need to get that business back to the kind of EBITDA it was doing off before it made an investment in very expensive content rights that has not been able to monetize. And that is what is driving the big shift in the EBITDA development because as you rightly said, TV4 is better than ever. And that's why our strategy now is a future-proof TV4 for the future by giving it the right level of content to put on to AVOD, HVOD and SVOD proposition so it continue to capture some of that digital growth and get more recurring revenue from customers going forward. I think once we've done that consolidation and got the EBITDA and cash generation outlook improving again, the time will tell whether I can extract more value by owning the TV media business or reconnect the TV media business. In terms of the savings, because the savings don't really come in until '24, Stefan, I don't want to overpromise at this stage. But clearly, we will -- the end of the very expensive rights that we have in the spring of '24, and let's see how we evolve our content slate between now and then. But that will be the big benefit of the savings along by some OpEx developments that will come in the latter part of this year and going into next year. Because this year, it's a leader transition. We're investing in retail platforms. We still have the C More brand support until it is fully merged into the TV4 and MTV business. So it's a 2024 benefit, not '23. And what I mean by content aggregation, I said that it's like all other markets system, and will be no different from other incumbent Telcos that have the biggest reach and the biggest distribution and the best play for all of these streamers to actually be able to reach customers through.

Operator

operator
#29

And we will take our next question from Luis Lecaroz with Credit Suisse.

Luis Sanchez-Lecaroz

analyst
#30

First one is on Finland. I'm just trying to understand how market dynamics are evolving. We have seen an acceleration in service revenues, mainly driven by mobile and specifically by ARPU. Just trying to understand how you saw the quarter in terms of market dynamics. And now that we are 1 month into Q1, what you have seen and your expectations into 2023. And the second one is just trying to understand earlier your decision on cutting the dividend at all. I mean, that is basically 2.5% which is basically material. And just. I'm just willing to understand what drove your decision on making the move.

Allison Kirkby

executive
#31

Let me take this. I think the market dynamics haven't really changed so much in the last quarter. I guess we've just had particular softening in TV/media and as mentioned, the Viaplay dispute in Sweden. I think as we look into next year, we will continue to take the action that we've been taking this year to drive ARPU development across mobile broadband and TV. We'll continue to push convergence and growth of new services, particularly in the enterprise space. with security and IoT. And so over the course of the year, we expect to be low single-digit similar service revenue development to what we've seen this year. We do, however, expect it to improve during the course of the year because we've annualized some pricing, and as I said, we ended the year with a soft Sweden consumer that probably we will start to see recovering until March onwards because of the pricing action that we've taken. Just very quickly across our markets. We have not yet seen any consumer impact from rising inflation. We monitor it very closely. Q4, there's always less roaming, so we didn't see the roaming uplift that we had in Q3. And we have clearly seen a little bit less [ VAS ] services like insurance coming through in the quarter. But our underlying strategy and considering no yet significant change in consumer spending private markets says that we expect very similar market dynamics for this year. And then what you will see during the course of the year is obviously our inflation related contracts will start to benefit our enterprise segment where we've already got all the contracts rolled out on a material basis, and that's particularly in the Norway Enterprise segment. In terms of the dividend, our policy is clear. It's a slow to and an aim to grow in line with underlying earnings development because our earnings did not grow and our cash flow clearly went down this year because of peak investments and some of the kind of supply chain phasing that we mentioned earlier. And the decision was taken that it was right to go with the flow of our dividends rather than to show growth in the dividend because clearly, we want to like the dividend to underlying cash generation going forward.

Operator

operator
#32

We'll take our next question from Maurice Patrick from Barclays.

Maurice Patrick

analyst
#33

Now the CapEx outlook may be for the medium term. If I recall at the time of the strategy that you give -- yes. No worries, it's a regular problem for me. So I think if we think about CapEx into the medium term, not just '23. If I recall, you talked about 15% CapEx to sales once we were through the peak of the transformation investment. And now you're talking about SEK 13 billion to SEK 14 billion, maybe even the lower end of that. And it seems there's still some transformation, assets still going on. I mean, how should we think about like the medium-term CapEx level is 13 to 14 in the sort of the right number for the next few years? I can't imagine it's any dramatic new products and services coming out a bit early for 6G and the replacement of fiber. So how do we think about CapEx over the next few years? That would be helpful.

Per Morland

executive
#34

Maurice, I can answer that. I think you basically answered your question. I think the 13 to 14 is a good range to also have beyond '23 even if we're going to have the same level of details for those years. And that's kind of been part of our plan already. We are now -- because we spend a bit more than we thought we will be able to do in '22. We are able to take down '23 a bit more than what we have been guiding on before. And as you then go below the kind of 15% of sales that we have been guiding you towards. And then we expect to stay on that level also in '24.

Maurice Patrick

analyst
#35

And just a very quick one for Rainer, if I may. You talked about a 7x capacity increase of 5G for the 4G. Is that a special efficiency? Or is that just total capacity?

Rainer Deutschmann

executive
#36

Remember the network capacity increase is actually not only coming from the 5G but also we have modernized the 4G into a much more state-of-the-art network. So it's a combination. But clearly, clearly, the spectrum efficiency is the key driver for the capacity increase. And we, I think, then have even more room because the spectrum acquisition that we have done, obviously, is even larger than what we have now deployed. So going forward, if we need more capacity, there is still room to even further increase. But the 7x capacity increase is available. We see to the point of fixed wireless, that's a bit of a link because the fixed wireless business is growing actually fairly nicely with -- the update also we have given in Norway, new propositions we launched as a service, also. That capacity will be also required to complement the fixed network into using the mobile. But yes, it's specifically the spectrum efficiency that's helping us here.

Operator

operator
#37

We'll take the next question from Ondrej Cabejsek with UBS.

Ondrej Cabejšek

analyst
#38

I've got 2 clarifications on 1 question, please. In terms of the clarifications I wanted to ask in terms of the content renewal. So you mentioned that you will have more clarity on these in 2024. So I was just wondering because the wafer content, the champion content, you acquired exactly years ago for 3 years, so I was wondering that the auction must be very imminent. So if you could confirm that, please? And then what would the content renewals in 2024 exactly be related to it? The second clarification just on CapEx, so you mentioned SEK 13 billion, SEK 14 billion is roughly the outlook beyond 2023. I was just wondering if that is -- there will be absolute number that you're targeting or is the implied kind of stay 14% of sales is the level because of if we have a medium-term ambition of growing service revenue. So just a clarity in terms of the absolute versus relative would be helpful. And then my question really on Sweden Consumer. So you basically spoke about inflation really yet having an impact as far as you can see on the consumer in Sweden, if you just understand as the softness that you've seen in the fourth quarter, especially, I guess, in terms of mobile really more to the competitive environment. I know for example, you were talking about good traction with the unlimited tariffs. So it is more of a competitive situation that you think you'll be able to correct with 5G. You mentioned it being a big driver in price increases. Or what exactly is the source of that softness in Sweden in particular?

Allison Kirkby

executive
#39

Ondrej, I'll try to take with clarification questions. Then anything left on CapEx, I'll pass it back to PC. Content -- the big one is Champions League in spring of '24 for us. I imagine the auctions for that next round of Champions League, I guess will happen at some point during this year. But the timetable is varying by market. And I'm sure they will want to pick a moment where they think they can extract the most value. So yes, it will be soon, but let's see how soon. And the CapEx at this point in time, we're aiming for an absolute SEK 13 billion to SEK 14 billion range outside of -- we made that clear for '23. And based on the outer years, PC has already clarified that is a good level for us to assume looking forward at this point in time. And I'll let him finish off on CapEx after I've answered your last question on Sweden B2B. Yes, what really happened to us in the fourth quarter is there was a distortion in our underlying broadband and TV trends because of the Viaplay dispute. If you look at mobile, we didn't really see a lot of change in the quarter versus prior quarters. And not surprised that Telia is seeing good traction on unlimited. Unlimited in the popular tariff for us as well. But our focus continues to be much more a convergent focus. And the big opportunity for us is to continue to cross-sell mobile into our fixed base and continue to get more services by household and by individual. So yes, 5G unlimited plays a role in our mobile strategy as of pricing, but convergence plays a very important role because of the best network status we have on both mobile and on our fixed infrastructure, and also with having a broader range of content aggregation. And yet, no sign of -- living between Sweden and the U.K. gives me a very good insight into the consumer sentiment between the 2 countries. It's a very different environment here in Sweden. There is much less dialogue about consumer squeeze, recessionary pressure. It seems to be a population just get on with it which is very, very different from the U.K. population. So but that being said, we were super sensitive to the macro environment around us, and that's why we're being quite cautious on our guidance for next year. And PC, do you want to follow up on the CapEx?

Per Morland

executive
#40

Maybe just to give some flavor and connected also to the question from Maurice. You know why do we believe that the 13 to 14 is a feasible range even beyond '23? If you build on what Rainer has been talking about. By the end of '23, we have most of the network modernization of the mobile and the 5G rollout behind us, meaning that we don't have -- we have done a massive modernization and a front loading of the mobile network investment in these 3 years that we have been talking about for a long time. And that we also added a lot of capacity in our network. That means that we can continue to reduce our investment into the mobile network until there, at some point, becomes a technology shift and, but that's just further up. The second thing is Rainer also talked about our progress of building -- reducing the legacy and building common products and platforms will enable us to be more CapEx efficient going forward than what we have been in the past. But keep in mind, what we are doing now, we are actually also investing to remove that legacy and to build those common platforms. So that will help us over time. And then as before, there are no big footprint expansion in our plan. If there is any opportunities, we would then pursue that together with partners or more kind of other structured vehicles and not to put full investments on our own. So a combination of those, we still think that, that's a good run rate beyond '23.

Operator

operator
#41

We will take our next question from Steve Malcolm with Redburn.

Stephen Malcolm

analyst
#42

Yes. 2 if I may, on interest cost, PC. Can you -- I think you said that interest costs would be up SEK 1 billion year-on-year in 2023. Can you just clarify that? And also remind us what proportion of your debt is exposed to floating and kind of what the interest rate assumptions are behind that SEK 1 billion is in 2023? And then a couple on working capital. First, I'm still a little bit unclear just looking at Slide 32, it says the guidance is set to be the same as 2022 which looks like on Slide 32, I think what you said is that you expect [indiscernible] will be neutral or slightly down. So maybe just clarify that. And then within working capital, I'm kind of curious on the vendor financing picture. Maybe you could help me a little bit here. If you keep vendor financing flat in '23, given that your CapEx is coming down to SEK 1 billion, obviously means you're going to be steady allocating more of your CapEx and your OpEx going down towards vendor financing. So is that correct? And then interested about the cost of vendor financing. Historically, it's cost you nothing because suppliers have basically taken a very small haircut to be paid early. Is that still what you're seeing? Is it still costing you practically nothing? I know you are reminding your suppliers to take bigger discounts in a rising interest rate environment that is paid early? Is that the future? Are you having to share some of the costs that would be super helpful.

Per Morland

executive
#43

Yes. So I'll -- yes, I'll take those, Allison. On the interest rate, yes, you are correct. The expectation is around SEK 1 billion higher cost following the interest rates that we saw increasing in '22 and the expectations that we have in the market '23 and beyond. We can -- I think we are in that outlook, reasonably conservative. There could be upside if the interest rates start to come down, but it's way too early to speculate on that. The balance between fixed and closing is at the moment and in line with our policy to be 50/50 fixed and closing. Of course, we have moderate debt, it's longer term and then we use swaps to kind of get that balance in place. On working capital, I'm not sure I fully understand the question, but in total, we expect and target to have a sort of a stable working capital development to avoid it become a big drag on total cash flow. And the biggest component of that is to make sure that vendor financing doesn't become a drag. Because as you talk about and I fully authorize it, there is with a high interest, there is an exposure that we need to mitigate. And then we are very well on track on that mitigation as I talked about before. And if we're going to keep that balance, you're also right that we are ramping down CapEx as we are now guiding on, that means that we need to add some more, let's say, spend of vendors on our CapEx. So that is a component of it, but we don't -- it's not that massive. There are some elements of it here and there. And you're also right that our -- we don't want -- we don't think we should or we don't think we need to pay for vendor financing. We are at the kind of a dialogue between the suppliers and the banks and the discounts that they are willing to give to get paid in 7 days. So that is our [indiscernible] and then there might be 1 odd case, whether it's discussions on how to deal with it. In any case, we would definitely not have a downside that is higher than our alternative cost of borrowing. So that is the strong kind of guideline that we are using.

Stephen Malcolm

analyst
#44

Okay. So PC, just to be clear you're assuming that your suppliers will -- instead of taking maybe a 50 basis point or 100 basis point discount to be paid early, they're now going to take maybe a 3% discount given that rates have moved in the last 12 months.

Per Morland

executive
#45

Yes, because I mean, the discount is quite small when the interest rates are very low. When the interest is high now, it has a bigger value. And many of our suppliers are willing to give a bigger discount to get paid early. And we also in this uncertain environment, have money in the bank has a bigger value than the board.

Stephen Malcolm

analyst
#46

Yes. But I guess it's going to hit their margins a bit harder. It's the downside to that, right?

Per Morland

executive
#47

Yes, but that's on their side, right? It depends on how they look at it. If you're looking from a complete financial perspective -- but when we have some vendors that are really interested and has been looking for it, and we have some lenders that see the concerns that you have as they don't want to hurt their margin. And in those cases, we go into that or going to find a solution.

Operator

operator
#48

Our next question is from Keval Khiroya with Deutsche Bank.

Keval Khiroya

analyst
#49

Two questions, please. So firstly, I wanted to just go back on the dividend. You mentioned that natural deleveraging is a priority, but equally, the '22 BPS is still a full payout of free cash flow for 2023 at the midpoint, on around the Swedish spectrum auction on top. So what will drive the leverage reduction in 2023? And can the Board consider any merits of a lower dividend from which it would be easier to go from? And secondly, I think you suggested rising interest rates have also been about concluding [indiscernible]. But can you elaborate a bit more on this, we've still seen pretty healthy multiples for [indiscernible] over the past few months? But it's a bit more pressure on the multiple for your potential rooftop transaction?

Allison Kirkby

executive
#50

I'll try and take those questions and then if there's anything outstanding I'll pass to PC. Deleveraging is a priority, absolutely. But we decided with the Board to support that whilst we were still able to stay within the 2 to 2.5 range, out with maybe the old quarter going out of that, we should stick with our current dividend policy because that supports the strategy. And we would not impact our dividend in this period when we have a plan to mitigate all of the structural macro headwinds that we saw during the last year, and they all take us during peak investment period. So the plan is to delever over time. You're right, the dividend might not be fully covered in '23, but we believe we have the flexibility within our 2 to 2.5 range to manage that, albeit we might be at the higher end of that or slightly out of it in any 1 quarter. But we have built in what the speed of spectrum auction might be during the course of this year. So we factored that in. So I wouldn't -- it's a priority for us to delever. I think the reality in 2023 might be that we'll be in the upper end of the 2 to 2.5 range rather than seeing any movement downwards. But clearly, moving out of '23 and with a lower CapEx investment, with some of the macro headwinds of its own. And as I mentioned, some of the Pay TV pressure subsiding as well, we'll be in good shape for -- in 2024 for us to start to see a delevering, and that's why the Board did not want to impact the dividend. In terms of multiples, we've just seen them drift down a bit, and we decided that we want to wait until they drift back up again for our rooftop transaction. That's not to say that we're not continuing dialogue. We will. But we're not going to do deals when we don't believe that it makes financial sense. And it was -- it just came a little bit too marginal for us at that point in time, but I do expect that once there's more stability in the market, once we gathered actually a little bit more information on the value of those rooftop, that it will be an asset that will be available to consolidate into our current platform at a future date. But we're not going to do deals if we don't believe it to be economical.

Operator

operator
#51

We'll go next, Nick Lyall with SocGen.

Nick Lyall

analyst
#52

There was a couple of questions, please, Allison. Firstly, one in Norway and on cable, please. Your subs look pretty solid, your broadband subs. But could you give us an update on how much of the network has been overbuilt by fiber providers in the Norwegian market? And from your comments on CapEx, it doesn't sound like you've got any plans to overlay with fiber. But could you correct me if that's wrong, if you're thinking it may do doing some on the network technology here. And then second, just to come back to Kevin's point on the dividend and that last question. If you're out of that range, the 2 to 2.5x range at the end of the year. Is that sort of the -- that's the sort of red light for the dividend, the sort of warning sign for the board? Or would you be given sort of credit that changes becoming potentially in TV and media as you see? But is that the sort of a be all end all, if you are -- with the range of full year, that's the end of the dividend policy, too.

Allison Kirkby

executive
#53

Nick, on Norway, we have no intention to roll out fiber. I think there's enough fiber being rolled out. And our broadband business from a cable point of view, holding up pretty well. And Rainer picked on the growth that we're seeing in fixed wireless access as well. So no intention to get into any fiber sort of investment in Norway, and happy with our fixed wireless access is now complementing our cable business. And what we're doing a very good job is building the number of partners that we sell our full range of connectivity services with end-to-end Norway. In terms of the dividend, clearly, I can't comment on what the board might want to consider this time next year. But we made the decision at the board meeting yesterday, looking at how our leverage will evolve over the course of the next year and into next year with the range of sensitivities around that. And they get comfortable that SEK 2 was still the right level and that we will be moving into '24 in a stronger position from a cash generation point of view.

Operator

operator
#54

We'll take our next question from Adam Fox-Rumley with HSBC.

Adam Rumley

analyst
#55

I had 2 quick questions on the transformation program, please. As we've outlined, the narrative, sorry, ambitions remain. So I was wondering if you have any details on benchmarking versus competitors, where you are now and where you think you'll end up again at the end of next year, I suppose, or this year either. And then your second question was on workforce engagement and whether or not you've had any business surveys internally and there's something you can say about the moving of the staff.

Allison Kirkby

executive
#56

So let me take the workforce engagement. I'll pass the first question to Rainer. Workforce engagement, we have a highly engaged workforce. We score at the -- in the upper end of any companies that we compete against. We were at an engagement level of 78% before we went into the transformation. We've gone down to 77%. So engagement remains really, really high. And we've actually -- that's not to say that there's no impact from the ongoing transformation and workforce reduction. And we monitor that very closely. But overall, engagement is good. We're actually going through a big refresh of our values and our culture at the moment. We're doing it from the ground up. So we've got our organization, telling us how we could better bring our values and our culture to life. So overall, I'm super proud of how engaged and passionate our people are despite the many headwinds and it's our role to keep those high levels of engagement. And now I'm passing to PC on the first question.

Per Morland

executive
#57

Yes. But maybe just start, as mentioned to your question. If you take it from a cost and efficiency perspective, we did a very comprehensive benchmark 2 years ago that we also set the scene and identify the areas that we really need to address with our transformation program. And this goes because -- across the cost agenda, but also the investment agenda, where there was clearly inefficiencies in the group as a whole and a lot in Sweden and a lot in our kind of product tech area. And path forward where we are now, we start to see the efficiencies that we take out for the capital and OpEx is sort of closing in on those gaps. So but both the good and the bad thing is that we still have a lot of more work to do, but I see that as more opportunities becoming even more efficient than we do to our cost and our investments going forward. Maybe, Rainer, you can elaborate a little bit from your perspective.

Rainer Deutschmann

executive
#58

Yes, that's to complement. So the benchmarking is obviously the driver for looking at the right areas. If I look at the transformation from an approach and a vision perspective, a bit more comparing other Telcos from my own experience as well as what we hear from some of our partners and peers. We are fairly, I would say on the forefront of the ambition, especially also looking at the structural change we have made when we started to consolidate all the tech into a common team that gives us that leverage of creating synergy and scale. So that's clearly we see coming through. So the common technology costs, for example, which represents a fair share of the total OpEx and CapEx agenda has delivered meaningful and net savings, both on OpEx and CapEx. Specifically, when we see that we take in either a platform or product or even a team into a common delivery, we realized between 10% and 20% savings on that particular area. And one of the examples that we have very vividly here in Telia that we have a common single operations team, where we're operating all our networks which already are harmonized run as well as down to the core network. And that has proven exactly that method that we have separate teams before. We are consolidating to realize those 10% to 20% savings. But as PC said, this is far from done. So we have those elements and the foundation that we outlined earlier yet to scale to full potential. That is exactly now what we are doing in '23, '24 and '25, which is our horizon of the transformation.

Allison Kirkby

executive
#59

Thank you. So I think on that final comment from Rainer, we should probably end the call. And I just want to say, clearly, 2022 was not the year we expected. We did make the strategic progress, but we were thrown a few extra challenges along the way. We've taken steps to strengthen our strategy to mitigate those headwinds and we're now stepping up the pace of our transformation agenda so that as we look forward, we'll get back to our original value creation plan and get back to the top, bottom line and cash flow growth that we always imagined and still believed in. So thank you all for your questions today. Look forward to seeing many of you in the coming days and weeks. Thank you.

Operator

operator
#60

Thank you. This does conclude today's program. Thank you for your participation. You may disconnect at any time.

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