Tenet Healthcare Corporation (THC) Earnings Call Transcript & Summary

May 14, 2024

New York Stock Exchange US Health Care Health Care Providers and Services conference_presentation 29 min

Earnings Call Speaker Segments

Kevin Fischbeck

analyst
#1

Thanks everyone for joining us today. It's my pleasure to be introducing Tenet Healthcare. Tenet is one of the largest providers of hospital services as well as ambulatory surgical centers. Presenting today, we have Saum Sutaria, Chairman and CEO as well as Sun Park, who's the CFO; and Will McDowell from IR. And I think Will is going to make a couple of comments first.

William McDowell

executive
#2

Sure. Thanks, Kevin. Good morning, everyone. In the course of our conversation today, we may make some forward-looking statements. In the context of those statements, I would suggest you refer back to our cautionary statement in our most recent earnings release and SEC filings. And with that, I'll turn it over to Saum for some opening comments.

Saumya Sutaria

executive
#3

Thank you, Will. Thanks, Kevin, for welcoming us. Good morning, and I appreciate your interest. Last few months, we've spent a lot of time talking about some of the things we've done in the marketplace with the portfolio, et cetera. So rather than rehash that, and we may touch on that in Q&A. Let me just make a few comments about how I see the future. First of all, we've deleveraged the company materially. We like where our leverage is right now in the next comments about how we see a leverage ratio target for the future in order to create some clarity for investors and others who have interest, and that's very much top of mind. The second thing is we see a tremendous opportunity with our ambulatory platform. We're in this unique space of innovation and ambulatory care growth, which creates a significant amount of value and savings for the system, but it's also unique in the sense that it's value-based care that actually creates value for shareholders, which we don't see as much of today. The site-based savings is critical in our environment of generating more efficient and a sense of satisfaction, surgical services for the future. And we like the fact that we have the leadership position in that marketplace. Our acute care hospital portfolio has been paired and is more focused. We like where the portfolio is. And as we look forward, we plan on testing additional investments in that segment to accelerate growth. Our physician platform is growing and building. We think we've built something that attracts high-quality productive entrepreneurial doctors, and we plan on growing that environment in the future. And finally, Conifer. Conifer has been an incredibly valuable asset. And in an environment where complexity has plagued revenue cycle companies, we've stayed focused on the basics, collecting cash across the board at a very, very high rate. And we are now returning the organization to top line growth coming out of the pandemic. So we're very excited about what Conifer will contribute to the company over the next few years. There are a few things that really won't change as we look forward. Those are our commitment to being a meritocracy for Tenet, a data-driven organization that is very focused on return on capital, return on invested capital and a clear partnership with our physicians in order to deliver better value for our patients. Those foundations and the discipline we've established will not change in this coming environment as we've demonstrated we're very committed to that.

Kevin Fischbeck

analyst
#4

All right. Great. I guess, I think one of the things that everyone is still trying to get a handle on right now is the general backdrop for utilization. How would you guys describe a -- do you believe that utilization has kind of normalized? Are we still kind of below the long-term trend line if we ever try to go back to 2019 and trend forward and kind of -- or are we kind of back to normal growth expectations?

Saumya Sutaria

executive
#5

Yes, Kevin, let's break it down between the 2 segments. The ambulatory surgery segment, obviously, last year had far above our annual guidance. And we really think that the recovery or the deferred care that was probably out there is done. We're returning to a more normal growth algorithm at USPI. And as we've indicated, we see growth building through the year, given the very difficult comps from prior year. The most important thing from a growth standpoint in the ambulatory business, from my point of view, is not numbers, it's acuity. It's acuity in net revenue per care -- acuity business because that's where the value is created for the system. And all of our investments are very much dedicated especially on an organic basis into building those programs in our centers. I think the acute care side has more recovery to go. I anticipate that this year and even part of next year -- recovery in the acute care segment. Probably over time, a heavier mix of government, especially Medicare, returning into the environment more fully. And also, you're still feeling that unfortunate demand hole that was left from all of the premature mortality that occurred due to COVID upfront rather than over a longer period of time. So as more people age in to that higher utilization or the last 5 years of life, we'll see that recovery that would continue somewhat 5 years after 2021 into the 2025-ish timeframe.

Kevin Fischbeck

analyst
#6

And so I guess for the last few quarters, you guys have been talking about labor cost being high, probably temp labor costs being high, and then it's come down, and you say, well, now it's come down to a point where potentially it makes sense to kind of reinvest in labor to try and grow volumes again. I mean how much of where volumes are today as a function of you had in business lines versus economically it didn't make sense, but it's starting to make sense and we can maybe now start to see some of that recapture?

Saumya Sutaria

executive
#7

Yes, Kevin, I mean, you have to put this in the long-term context of what we've been trying to do with the company. The acute care portfolio, not just the portfolio, but the operations, if you go back 5, 6 years, needed a significant amount of restructuring, right? It wasn't just whether we kept or disposed of assets. It was also the service metrics that we were deploying in each of our assets. The pandemic allowed us to accelerate that transition, right? And so we've been very clear. We're not chasing 2019. What we're chasing same as in the ASC business, in the acute care business, is a high acuity, emergent and elective platform built around specialists that drive profitability. If you look at the outperformance of our hospitals relative to our expectations, we're absolutely convinced that strategy works. I think for us, as the portfolio has, I mean, has become more even across the country for us, we now have a bunch of investable -- more investable markets, including those that were slower to recover from COVID, where we can begin to add capacity back. We'll do it thoughtfully. We'll do it diligently. It's not going to be a massive opening that occurs with a bunch of costs that's allocated to it without an obvious source of demand. But we do see that as a potential accelerant over time. In the first -- and change percent, that's pretty significant again, above what our guidance was. So we do see those opportunities to add capacity back.

Kevin Fischbeck

analyst
#8

And how long does that take? Is that the situation of the beds are there such as about investing in nurses? Or does it mean recruiting doctors? Does it mean building out things and that is a multiyear dynamic?

Saumya Sutaria

executive
#9

Yes, it's a combination of staffing, the right physician capacity, the right technology for the service lines. Again, I think we plan on adding that capacity back what I would describe it rather than a quarter or 2.

Kevin Fischbeck

analyst
#10

And I guess when we think about just volume trends in general, there's been a lot of focus about how utilization started the year, ended the quarter, has gone into April, a lot of focus on the calendar and how things have gone in. So like how was April shaping up? Is it looking the way you would have thought of, of the March calendar impacts?

Saumya Sutaria

executive
#11

Yes, I mean I'm not going to comment on the second quarter. Look, what I would say is that Easter happens every year, okay? That doesn't mean that everybody plans for it perfectly in the way this happens. But let's not make Easter and the calendar an excuse for something that happens every year. We were really pleased with what we saw in the first quarter, and I'm pleased with the demand environment that we see today.

Kevin Fischbeck

analyst
#12

Okay. And then we've talked a bit about around the asset portfolio pruning that you've done on the hospital side. The commentary from here, it sounds like you -- are you done with it? Or is that not necessarily the takeaway from what you've been saying?

Saumya Sutaria

executive
#13

Yes. I mean we were happy with the portfolio before the asset transactions, right, because we believe we could invest and grow in those assets. But they did have the one -- there were 2 things that came together. One was strategically over a longer period of time, we didn't think that in our business model, the return on capital in those markets would be as good as in other places. And obviously, the second component of it is we had put a lot of work into improving them over the last 5 years. So we expected a premium price that would materially contribute to our deleveraging if we were going to be sellers. So if you think about our portfolio today, we're happy with our portfolio today. I think the marketplace understands the conditions for sale if there are additional assets that potentially could be sold.

Kevin Fischbeck

analyst
#14

And I guess, if you think about that pruning, I mean, to your point about the leverage today, I guess, like the leverage is 4.5, and you could get assets at 14x, 16x EBITDA, that's a great transaction. It's deleveraging. When your leverage is 3.5, does it make the same sense to sell, even if the multiple is good, if deleverage is not a priority? What do you do with that capital? Like...

Saumya Sutaria

executive
#15

Yes. I mean one of the really nice things about Tenet today is that we are a diversified company with other investment opportunities outside of the acute care market. So while we believe that allocating more capital, for example, on a per bed basis and other things into the acute care market gives us the opportunity to test more accelerated growth in the acute care market as we come out of the environment we've been in over the last 5 years, remember, we have to measure all of the investments we make against returns in the ASC business or the Conifer business. So we believe there's -- I mean, it's an incredibly fragmented market. We're a small portion of that market. We're on the right side of the value equation. We believe that capital can be allocated into that environment when opportunities arise. And if you look at what we did in the first quarter, we proved that, right? I mean we invested more than our entire annual allocation because we saw the right opportunity.

Kevin Fischbeck

analyst
#16

Yes. So maybe it makes sense to talk about the surgery centers, which are increasingly the growth story here. What was it about the first quarter? Was it just happenstance that all these deals came together? Was there -- is there something going on in the marketplace that -- or your deal sourcing that allowed that to happen? And how should we think about deals for the rest of the year?

Saumya Sutaria

executive
#17

Yes. We -- I mean, all these deals coming together in the first quarter was a bit of happenstance. I mean both the hospital transactions, the ASC acquisitions. Some of these had been in the works or negotiations or whatnot for 18 months. And they happen to come together, not to the happiness of many of the members of our team, given how much had to happen in the first quarter, as you can imagine. But we were pleased to get them done and get them done in the right way. I don't think -- obviously, it's not practical to have quarters where that many things transact at the same time. But from an ASC standpoint, what I would tell you is that we're really happy with the pipeline that we see looking forward still. There are significant numbers of opportunities, high-quality assets in orthopedics and other things. And remember, we have 30 de novos in the works and scaled and planning to open over the next couple of years that will add to our growth platform.

Kevin Fischbeck

analyst
#18

Yes. So on the -- we think about the surgery center growth, you mentioned that a lot of the growth is going to be driving high acuity services. I think that like the market always has a little bit easier time understanding volume growth and they do pricing growth because pricing growth sometimes has onetime things in it. And so when we think about like that just thinking about volume, how much you think about pricing, what you're thinking about the core pricing and then how do you think about acuity and shift driving it, like what's the way to think about that going forward?

Saumya Sutaria

executive
#19

Yes. I mean one thing I would say is that we have historically, as I said, been very data-driven about why we believe 4% to 6% on a basis plus M&A is viable for USPI because we see a 10-year track record, right, more than 10-year track record of that. The problem is it's lumpy, right? There are years that outperform, there are years that -- but if you look at it from a compounded annual growth standpoint, it's pretty consistently in that where it tends to be 2% to 3% volume, 2% to 3% net revenue per case, which is a combination of price and acuity. If you look at what we're doing with the business today, we're focused more on acuity and growing that acuity than we are with the case volume, right? Because I always give the example, as we move lower acuity stuff -- one hip or knee replacement at the same time you do 8 or 10 pain procedures. But we're going to make that trade every time that it makes sense to do so. And that's why you see in the first quarter, for example, we are basically flat from a volume perspective on a 9% quarter the prior year, but 6-and-change percent increase in our net revenue per case, which is more than double what we guided to. So I would say we're also still understanding how our portfolio at USPI is evolving, which will allow us to refine that guidance over time.

Kevin Fischbeck

analyst
#20

And I guess there's one thing about the no promise that the next 10 years will be the same. So like when you think about what is lining up and driving that high acuity shift over the next 10 years, like what are the things that we should be focusing on is kind of saying, okay, I can see visibility into that.

Saumya Sutaria

executive
#21

I mean we still believe orthopedics is the #1 growth opportunity across the board. Spine associated with that. We're innovating in areas like urology and robotics in particular. We've got over 100 robotics programs in our ASCs today. That's in the ASC environment. As we build de novos, our capital plans and physical infrastructure planning is designed to accept robotics in that environment now on a go-forward basis. So we think there's a lot of opportunity there as we look ahead.

Kevin Fischbeck

analyst
#22

And how do you capture that? I mean, I guess there's a lot of opportunity now for years now, there's been more surgery centers than there are hospitals, right? And so if physicians have options, how do you bring those physicians in? How do you convince them that USPI is a place to go versus somewhere else?

Saumya Sutaria

executive
#23

Well, I mean, the number one thing is you have to be good stewards. I mean these are joint venture businesses, right? You've got to be good stewards of their resources, run the centers well, make it efficient for them, give -- make sure that the patients have a good experience. And look, for many doctors outside of their house, this is probably the largest investment they're going to make into an ASC and the ongoing capital needs in an ASC. As you get into higher acuity ASCs, the capital costs for those ASCs goes up because of equipment. As you get into robotics, the capital cost goes up, the doctors have to contribute to that. So you got to treat that investment they're making. It's a big investment for their family and generate a good return. USPI succeeds in the marketplace because we generate the best returns, not only for ourselves but for our partners. And that's how doctors come, especially high-quality groups come to us.

Kevin Fischbeck

analyst
#24

And so when you think about how you drive those returns, what is it that drives the returns? Is it your pricing? Is it your purchasing on supplies? Is it like what...

Saumya Sutaria

executive
#25

It's across the board. I mean, it's everything you would think of in running a health care operation. It's better supply costs, higher throughput, a detailed understanding of the operations from an efficiency staffing standpoint. Frankly, it's solid compliance and regulatory. So the centers stuff to be shut down for whatever reasons. It's rapid recovery. You think about the states we're in, and we often have centers that are impacted by weather or other things, we get them up and running very, very quickly. And of course, related to that is being able to bring all of these centers into our national managed care -- so that patients can access our centers without fear that their insurance won't be applicable in our environment. That's really critical. One thing to remember, our ASCs are all on freestanding rates. We do not have site neutrality risk in our ASC environment. And that's critical because a lot of HOPD ASCs out there in the environment, some of which also are partially out of network. We bring everything in network and on to freestanding rates with respect to our ASCs.

Kevin Fischbeck

analyst
#26

And when you think about the amount of deals that you've done a couple of years ago, we had the SCD transaction, which kind of ramped up slower than what you were thinking about. I mean when you look at these deals that you've done, is there anything about this recruiting that you're kind of banking on or expecting? Or is there any theme to the deals that you've done that we should be thinking about? How do you think about integration risk, I guess, or...

Saumya Sutaria

executive
#27

Yes, it's a good question. I mean SCD was a large chunk of centers, right? I mean it's stressed system. Let's be honest. Our assumptions about how quickly we would integrate 100, whatever it was, 80 something centers. We're probably a bit aggressive. [Audio Gap] 2% to 4%, 3% to 4% range. So it's something that we can work with on a basis. And to Saum's point earlier, we can make the right investments in our staff and the right opportunities. And we already touched on contract labor as well that we feel stable and it's been at the 2% to 2.9%, 3% range for a while now for 10 at least.

Kevin Fischbeck

analyst
#28

Okay. And then I guess, maybe coming back to the other question I asked at about volumes. It's interesting because if you look at HCA's volumes in Q1, you're 10% above 2019 levels, like UHS is like 5% or 6% above 2019 levels. You guys are 12% below 2019 levels and that is on you to focus on the business lines that have the most profitability. But how much of that delta is? Are things that could make sense today that just didn't make sense 2 years ago, 3 years ago when labor was out of WACC? I mean, how should we think about quantifying that opportunity?

Saumya Sutaria

executive
#29

Yes. Well, I think -- I mean, for us, the nice thing is that's potential upside, right? So you got to step back and think about it in a couple of different ways. First of all, we did a lot of restructuring and capacity constraints of -- index rose more than anybody in the industry, right? So it was a very different strategy that we employed. Why did we do that? The market exposure that we had, had kind of 2 groups of markets, one that were just tight shutdowns during COVID and others that were, for lack of a better description, more open. And I'm not sure we saw differences in outcomes between the 2 for patients, but we definitely saw differences in demand utilization and comfort with practicing. So we chose to constrict capacity in a number of markets from a contract labor standpoint and therefore a bed volume standpoint as we optimize acuity and then actually, as we optimize acuity, and staffing and our cost structure, the profitability rose materially of the book of business, right, which is, again, I go back to our hospitals keep outperforming. I mean a few years ago, we said that we were going to be 50-50 in our earnings, ASCs and the rest of the company and we've made assumptions at that point in time what we thought our hospital earnings would be this year. We're so far ahead of that on the hospital side that it continually makes that a challenge, a good problem to have. But we've learned a lot about how to get this hospital portfolio to have now we've had some things in the environment change, reimbursement, et cetera, that gives us to open -- opportunity to open up more capacity in some of those more constrained markets on capital, right? Achieving fair reimbursement in a place like Michigan for us as the primary safety net provider for all of Southeast Michigan, makes that an incredibly investable market for us, like many of our other states, which before, we didn't have as much strategic flexibility. So we understand what opportunities that may create for us.

Kevin Fischbeck

analyst
#30

Yes. And so I guess, when we think about -- you mentioned that there's been some reimbursement changes. You've gotten some of the payments in some states. The exchanges have been quite strong. I mean how do you think about election risk? Like what would happen if subsidies went away in 2026, like is that a meaningful part of the business? Would that be more of an impact on volumes or it'd be more an impact on margins? How do you think about that?

Sun Park

executive
#31

I'll just maybe give a little bit of a ballparking of the exchange piece and then Saum can comment more qualitative on the election risk. I think we've heard a lot about the exchange volume. As we've sort of said in Q1, we saw about a 57% increase in our exchange admission so it's significant, right? At least on a baseline, if you look at the Q1 piece. To put that into context, exchange volumes admissions represent about 5% to 6% of our total admission volume. So whilst in a quarter and a year when it goes up significantly, we noticed it, and it's meaningful for our numbers. I think in the broader sense of our total hospital business, that 5%, 6% hopefully helps put a little bit of context on it, even if the subsidies go away and you see some X-percent price elasticity related reduction in exchange volume.

Saumya Sutaria

executive
#32

Yes. I mean more qualitatively, I mean, probably from an economic standpoint, the number one thing that I worry about is what the potential impact of the exchange subsidies to be. There's more being written about that right now about price elasticity and what impact it could have on enrollment. If those subsidies were to entirely disappear, but when it's 5% of your business. And remember, Tenet had taken a very proactive strategy of not only being in as many networks as we could, but being reasonable about how we price them, commercial minus rather than Medicare Plus. So we like the position we're in. We believe in the marketplace. We don't think the marketplace is going away. But if it contracts a little bit, that's probably the number one thing, at least from an economic standpoint that I worry about. Medicaid redeterminations, obviously, are proceeding. And look, in the short term, we're now obviously finally seeing economic benefits from that. I stand by my statements that ripping insurance out of that many people's hands is not a good thing, and it's not a good thing for the industry, let alone the communities. As the Medicaid populations drop in some of those areas, remember supplemental payments are tied to that. So right now, you see the benefit of the exchanges. If supplemental payments drop in the future, that's a little bit of a headwind. But I actually think based on the volumes that we're seeing in the demand environment we're seeing, we don't really forecast that right now, which is why we haven't said much about it. And again, I think Medicare still has some room for utilization to come back to where it was on a pre-pandemic basis. So you're just kind of adjusting as you go for the...

Kevin Fischbeck

analyst
#33

You talked a little bit about the portfolio pruning throughout the conversation today, but are there negatives that you think about when you sell hospitals? I think the market seems to be concerned that, that could hurt either your pricing, either at the hospital level or at the surgery center level? Could it hurt the purchasing that you buy supplies at? Is there any negatives that you think about -- when you think about should I be getting out of this hospital system or not?

Saumya Sutaria

executive
#34

Yes, sure. I mean, obviously, we've been pretty clear about our strategic criteria for divestitures, and we don't think it has a material impact on any of the factors that -- at least the assets we've sold, any of the factors that you just described. Look, in particular, with supply chain scale in physician preference items and other things, even as the hospitals downsize a little bit, as USPI grows, our aggregate volume of purchasing and orthopedics equipment or other things, will grow over time. And to the extent we can manage that appropriately with a good degree of standardization and other things, we think we can do fine from that standpoint.

Kevin Fischbeck

analyst
#35

Okay. And then on the leverage side of things, I think the market certainly has been applauding leverage, a good part of the valuation improvement that you've seen over the last 6 months has been that deleveraging focus, the improvement that, that leads to from a free cash flow perspective. I guess when you think about leverage, how do you think about it? There's the debt-to-EBITDA, there's debtless NCI? Like are you focusing on one metric over the other is kind of where the target is? And how should we think about where those numbers are today versus where they should be?

Sun Park

executive
#36

Yes. So I think we were transparent with both metrics, but inside internally when we speak with you all, when we speak with investors as we focus on the EBITDA -- debt to EBITDA minus NCI ratio, right? And we currently at 3.5x. And as Saum said, hopefully, later this year, we can be more specific about our internal views on target ranges and where we see where we want to be longer term. And then the last thing I would add is we try to also make that a part of our internal decision process as well. So as Saum said, we have opportunities now to leverage our capital, whether it's in our existing businesses or other opportunities. And we linked that to our leverage target E minus NCI.

Kevin Fischbeck

analyst
#37

And then I guess maybe the last question. You mentioned at the beginning the surge in volume you kind of expect to ramp as the year goes on as comps get easier. It's just as simple as comps? Or is there something else you mentioned 30 de novos, like are the de novos opening? Or is there anything else that you would point to that kind of would give you visibility in volumes ramping as the year goes on other than just the comp?

Saumya Sutaria

executive
#38

Yes. Look, I think the number one thing that one could have been concerned about coming out of last year was that a large proportion of the care was truly onetime deferred, in which case, you would have seen a material drop-off in volumes at the beginning of this year, especially in the early first half of the year, where the comps were very tough. That just didn't happen, right? I mean essentially, the volumes were flat to prior year. So that's good from the standpoint of what we're doing overall. Remember, we had at least 60 basis points-ish of headwinds from things that we were moving out of the environment that were low acuity. And we're going to continue doing that. I'm not worried about that. We've got to reposition and continue to reposition this portfolio for the future for higher acuity. And the net revenue per case strength is really, really critical to that. Here's the thing. In the ASC business, you got to think about this as a multiyear journey. There is a tailwind in this business for growth and procedure migration over the next 5 to 10 years that makes the ASCs an incredibly attractive asset for the company, not only to invest capital in because of its organic potential, but also to invest capital in from an inorganic standpoint because of the material advantages that we have with respect to generating synergized multiples that are very attractive on those acquisitions. So we see this as a long-term benefit to the company and the shareholders to continue to put capital into that segment.

Kevin Fischbeck

analyst
#39

All right. Great. And it's all we have time for it. Thank you very much.

Saumya Sutaria

executive
#40

Thank you.

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