The Cooper Companies, Inc. (COO) Earnings Call Transcript & Summary

September 6, 2023

NASDAQ US Health Care Health Care Equipment and Supplies conference_presentation 31 min

Earnings Call Speaker Segments

Larry Biegelsen

analyst
#1

All right. Good afternoon, everyone. I'm Larry Biegelsen, the medical device analyst at Wells Fargo. It's my pleasure to host this session with the management from the Cooper Companies. With us, we have Al White, President and CEO; Kim Duncan, Vice President of IR and Risk Management. In terms of format, it's going to be a fireside chat. If you have a question, please raise your hand. We'll come around with the mic. So Al and Kim, thanks so much for being here.

Albert White

executive
#2

Yes. Thanks, Larry.

Larry Biegelsen

analyst
#3

So Al, let's start with a recap of the Q3 results. Very strong organic growth of 12%, but EPS only beat consensus, I think, by $0.01 despite the top line beat of about $30 million. So talk about what went well and what could have gone better.

Albert White

executive
#4

Yes. I think maybe 1 thing to highlight right away with respect to doing better is CooperSurgical's gross margin did come in a little bit lighter than we were expecting. We had some inventory issues really associated with some stuff going on in our fertility business. So -- we addressed that -- and actually it was a little inventory and then it was also tied to a lot of the growth from the donor business. You remember, we acquired donor egg and donor sperm in our Generate acquisition, and we're the largest company in that space, that's segmented fertility. And we're growing that really rapidly right now. So there were some accounting charge associated with that. But we saw that happen in Q3. That was a little disappointing. We'll have a little bit of that happening actually in fiscal Q4, but that won't -- that's not going to linger, so I'm not worried about it.

Larry Biegelsen

analyst
#5

Did you -- what was the impact of dollar wise?

Albert White

executive
#6

It was about $0.07 of EPS in that range.

Larry Biegelsen

analyst
#7

In Q3?

Albert White

executive
#8

In Q3. $0.48 maybe.

Larry Biegelsen

analyst
#9

What do you baking in for Q4?

Albert White

executive
#10

About half that.

Larry Biegelsen

analyst
#11

And then when we look at the guidance, you raised the guidance for both CVI and CSI, but the guidance implies a deceleration in both businesses. Now the comp is much tougher in CSI. So I get that, but not CVI. So why would growth in CVI slow from 13% in Q3 to 8% to 10% in Q4?

Albert White

executive
#12

Well, I think we're going to have a good quarter in fiscal Q4 in CooperVision. I feel pretty good about that. We guided to 8% to 10%. We'll see where the numbers play out. I mean 13% is a very strong quarter for us in the contact lens side, as you know, right? But that was our tenth quarter in a row of double-digit growth. So I still think we have a good shot to hit double-digit growth here in fiscal Q4. We'll see how that plays out, but 8% to 10%, I don't think it's a bad guidance range for us historically.

Larry Biegelsen

analyst
#13

Maybe -- maybe this is -- the answer is the same as the first question. But you raised sales by about $45 million at the midpoint, but you left EPS unchanged at the midpoint, why?

Albert White

executive
#14

Well, I think the $45 million was for the year, right? So about $30 million came from the quarter, and then you had the $15 million coming in. So you got a little bit in Q4 here. Some of it is just FX related and the impact that we'll see in the P&L. I mentioned the Cooper gross margin, a little bit of that issue. And hopefully, that's a touch of conservatism on that. But we've kind of been seeing that, Larry, right, which is strong growth, growth coming in stronger than what we were expecting and EPS kind of hitting expectations. So we've had some costs kind of embedded in the P&L there as we've been driving that higher growth where we haven't seen all those incremental revenues make their way down to OI. So it won't surprise me if we had to happen again here in fiscal Q4. I mean we need to get more leverage out of the P&L. I'm sure we'll talk about that as we go through, right? But there are some reasons for that.

Larry Biegelsen

analyst
#15

Well, we'll talk about that more for sure. Staying with CVI. Back-to-school season is very important the contact lens market and industry, how was back-to-school season this year. I guess most kids are back at school now.

Albert White

executive
#16

Back at school, yes. I would say it's -- from an optical standpoint, it's ongoing. One of the things that we're continuing to see in the optometry space, truly on a global basis and back-to-school is different in different places. But it still demand is in excess of supply, so to speak, meaning more people are wanting appointments for themselves and for their children, that aren't able to get those appointments. So usually, you would have more of a back-to-school season centered on July and August. It's extending itself out now because people weren't able to get those appointments for their kids. I will say -- having said that, I will say that August was a good month. So we're seeing -- we've seen good activity on back-to-school. We actually just had the strongest month we've ever had for MiSight in the U.S. here. So we see that activity from a back-to-school basis. So yes, I'm pretty happy with how back-to-school season is going.

Larry Biegelsen

analyst
#17

Good. And the other number that jumped out to me on the Q3 call was the 23% growth for your daily SiHy franchise? Yes. Remind us, it's been a while, I think, since you've given us an update on how big that market is, and your share?

Albert White

executive
#18

Yes. I can rattle some numbers off. Yes, it's been a little lot of things since we've gone through it. But the contact lens market probably around $10 billion right now in annual revenues. We do on a revenue basis, maybe a little bit north of $10 billion, maybe the daily part of that is about $6 billion, so call it 60%. And then probably half of that is SiHys. So of the $10 billion market, about $3 billion would be daily silicone hydrogels. That part of the market is doing really well, obviously, right? We talk about it every quarter. I think our competitors talk about it every quarter. You're seeing whether the daily silicone hydrogel market is broken down by segment like spheres, which you're doing well, right? Torics are doing better, multifocal is doing well. You've seen that in our numbers or whether it's geographically. It's doing well in the Americas, it's doing well in Europe and also in Asia Pac. So -- yes, daily silicone is driving the market across the board. And that's different for different companies, right? For some companies, that's a little bit more of a trade up because they have a bigger legacy hydrogel portfolio. And for some companies like ourselves, it's a little bit more in wear-share gains but that being the driver at 23% was a fantastic number for us.

Larry Biegelsen

analyst
#19

Where do you think your share is relative to your overall share of the contact lens market? Higher or lower? [indiscernible] daily SiHy.

Albert White

executive
#20

Daily -- well, let's say, we're about 26% of the global contact lens market, and we're probably around that for daily SiHys, we're probably somewhere around that.

Larry Biegelsen

analyst
#21

I got it. Okay.

Albert White

executive
#22

But definitely lower on dailies overall, right? Because our percentage market share of daily traditional hydrogels that component of the market is definitely in the teens. That's definitely lower, right? So if the market just continues to do what it's doing and doesn't change, our market share continues to increase just as we get our fair share of daily silicones, if that makes sense. Yes.

Larry Biegelsen

analyst
#23

Got it. But the growth is in daily SiHy.

Albert White

executive
#24

That's right. The growth in daily SiHy -- our gross in daily SiHy, our market share in that segment is good right now, much better than it is in the traditional hydrogels, which is going to keep driving market share gains for us.

Larry Biegelsen

analyst
#25

Got it. And price, you said was about a 2% benefit to fiscal 2023 or that's the assumption. It sounds like there could be another price increase this year. Is that possible for you guys?

Albert White

executive
#26

Well, I mean, we're right at the end of our fiscal year. I mean, calendar year. I mean, most of the time, we do price increases, the industry and ourselves do price increases kind of latter part of the year, beginning of the next year. So I won't comment on our pricing strategy. But yes, I mean, we've continued to see inflation pressure as we continue to see the marketplace. We've had competitors raise price, so I would anticipate price increases from us.

Larry Biegelsen

analyst
#27

And it looks like the contact lens market grew almost 10% when we aggregate the results of the 4 players. I think you gave a number on the call might have been a little lower than that for calendar Q2. What's driving that? And do you think the market can grow? How long do you think the market can grow above this historical -- the historical 5% to 6% rate?

Albert White

executive
#28

Yes. We had at -- I think a 8.4% was the number. So we gave 8% to kind of rounded down to 8%. But yes, I mean, the market had another good quarter. I think we're going to continue to see the contact lens market grow at higher levels for the next 5-plus years. I mean you've got the shift to daily silicones that's occurring, and that's going to continue to happen. You've got growth in torics and multifocals, the subsegments of that part of the industry that are continuing to grow. You've got more wearers coming into the industry. We've talked about this in the past, which is just so many people on screen, so many kids on screens. I hate to see it, but there's nothing better for our space than people, kids being inside -- being on computer devices, right? I mean, that pushes myopia. So at the end of the day, you're seeing more wearers coming into the market now than you were pre-COVID. You're seeing equal to, if not greater growth coming from daily SiHys. You're seeing greater growth coming from torics and multifocals as those spread around the world. Those were more predominantly a U.S. bet. Now you're seeing those in Europe and other spots around the world. So you have all that. And plus, by the way, pre-COVID price was 0% to 1% and now price is 2% to 3%. So how sustainable price is? I think, is a fair question mark. But the other factors I just listed are all there and sustainable, right? And then on top of that, for us, I would add our myopia management business, which adds another point to 2 of growth.

Larry Biegelsen

analyst
#29

And you're now a minded multifocal -- proud MyDay multifocal wearer.

Albert White

executive
#30

I am. I am. I kind of laugh about it. I talked about it earlier that running a contact lens business, I just never put a contact lens in my eye because I never needed to. Started wearing reading glasses, right? And noticed -- I couldn't see distance as well. So I went in and optometrist put me in MyDay multifocal, and I have to tell you, like I said to her, I was like, no wonder we sell so many of these things, right? This is amazing, right? And now, honestly, I couldn't imagine not, like -- and it's been funny like going through the experience a little bit of things you pick up, right, like about how to put contact lenses in and struggles people have and so forth. And several of my friends have been like, well, I can't get them because I can't touch my eye. And I'm like, you don't touch your eye, right? That's 1 thing. Well, I couldn't get them in. I'm like, well, you're old, your eyes are dry." Like you need an eye drop in there. They're crazy, I'm afraid of taking them out. I'm like they're the easiest things in the world to take out, right? You push them down and pull them out. But I will say that once you get in them like as I'm like, you just can't go back. They're unbelievable. So I'll tell you a quick funny story like we were in Napa this past week and when my wife and I woke up and I was like, "I am one, these lenses are so amazing. They're helping me to actually see better. I could see waking up this morning, and she's like, you just slept in them [indiscernible], which is true. And I kept them in the whole day, I probably shouldn't have, but I never even noticed them. So -- and she was like, and I love this about my wife. I love my wife anyways, but she's worn contact lens forever between J&J and Alcon and now, of course, ours like all the time, but she's like, that's a difference between your MyDays. She's like, that's why people like them and why they're so much better than your competition. She's like, you slept in them, you worn the whole day, you never even noticed.

Larry Biegelsen

analyst
#31

Did the optometrists know that you're the CEO of the company?

Albert White

executive
#32

No.

Larry Biegelsen

analyst
#33

Really?

Albert White

executive
#34

No, because I didn't have an optometrist. I actually scratched my eyes, so I went in and I was like, what would you recommend? And she was like, hands-down MyDay -- MyDay multifocal best lens out there. I said, well, is this going to take a long time? It was 5 minutes.

Larry Biegelsen

analyst
#35

Interesting.

Albert White

executive
#36

5 minutes. Put them in like -- I was like, awesome. What's I'm saying? There's some saying about not only am I or whatever, but I'm a very fair user.

Larry Biegelsen

analyst
#37

All right. Myopia management, 1 to 2 points of growth, what's the outlook there? You had strong MiSight sales in Q3, but ortho-k was a little soft. So what's the near-term and long-term outlook?

Albert White

executive
#38

Well, things on MiSight are definitely looking better. As you know, like I expected us to ramp that business up faster than we did, right? And we had COVID, we had some other stuff in there. But a couple of things that we've seen in the myopia management side of the business is -- typically, it's the mom bringing their child in. They bring their child in and they talk about the progression of myopia and the mom essentially so we wait a minute, I thought I was coming in for glasses for $100, and now all of sudden, you want me to spend $1,500 a year on myopia control and what is this and how does this work? And she doesn't buy the contact lenses. So she leave, she goes online, she looks at up and so forth. She comes back to next year, the optometrist says, your child's eyesight has gotten worse. We can grab that. We can show you where it's going. I told you about this product last year, we need to get your child in this to reduce or stop the progression of their myopia. That's when the sales happened, right? And we've been seeing that. So we saw that happening. The next step that we've seen happening is the optometrists who started doing that were basically bidding 3 or 4 kids that were -- that were going to be high myopes because their parents were high myopes. So they started, they tested it out, they figured it out. Now we see those practices are making it standard of care. Every child that comes into those higher-volume optometry practices now, pediatrics, are being sold, if you will, MiSight. So that's becoming standard all over the place. We're seeing new independent start to get into fitting MiSight because they're seeing other people do it. The other thing we're seeing is retailers getting into the game. So retailers talked about it for a little while, but they really weren't getting in and fitting it. And now they're starting to see the tens of thousands of kids that are wearing MiSight and we're having retailers come back saying, okay, well, clearly, this is legit, and this is working and there's a real business here, we have to get behind that. So we started seeing some of the bigger retailers fitting MiSight. So you could tell, I mean, I mean, we accelerated growth in MiSight this quarter, and that included China being down year-over-year due a stocking order. So we're seeing good, solid growth out of MiSight. Now I don't think we're necessarily going to get like an inflection and shoot up, but the numbers are moving up into the right, and they're continuing to move up into the right and they're getting bigger. So I feel good about where we're at with MiSight and this back-to-school season, as I mentioned, was certainly a good start. So we're moving in the right direction there. On ortho-k, we bought a number of ortho-k companies, we needed to align our portfolio and we've done that with some portfolio rationalization, but we had a little bit tougher of a quarter there plus some issues in China kind of had our MiSight -- our ortho-k business coming a little light. I do think we're going to have a good Q4, and we stood by that full year guidance probably at the lower end, but I think we'll have a good year driven by strength in MiSight.

Larry Biegelsen

analyst
#39

And next year, how should we think about growth off of the [indiscernible] $120 million?

Albert White

executive
#40

We'll get nice growth next year. I don't see any reason we won't I think that MiSight is going to continue to put up good strong growth. A lot of our ortho-k business is in China. So that gets a little bit more dependent upon what happens in that marketplace.

Larry Biegelsen

analyst
#41

And what are you seeing in China today?

Albert White

executive
#42

We don't do a lot of business in China. So let me start there. But with respect to myopia management, where we don't do a lot, but we're anticipating doing a lot, we're seeing a ton of interest in myopia control. There's no question about that, right? Essilor talks about that and the [ success or having much to us ]. So a lot of interest, a lot of kids being fit in glasses right now. A lot of interest in MiSight. So I'm excited about that, but it's lagging behind a little bit more than I was thinking it was going to. Now what will be interesting, what I think is happening to some degree -- because keep in mind, that market is different than the U.S. where we don't have glasses, right, is you're getting a lot of kids fit in glasses. When that child comes back for their 1-year appointment and their myopia has continued to progress, it's because they're not wearing their glasses. This is a treatment, right? That is a perfect time for the child to move over and start wearing contact lenses, perfect option for treatment. So I love the fact that there's so much interest in it, and we're getting so much growth on the glasses side because you're either going to get that move over to contact lenses because of compliance, or you're going to get it because the child wants to wear contact lenses because of all the other reasons they normally do, right, sports or getting to that age where they're more concerned about their looks or whatever.

Larry Biegelsen

analyst
#43

That's helpful. The R&D has increased a lot. And you said you're spending more on myopia management. I think it was like $100 million in R&D year-to-date fiscal Q3 versus $80 million a year ago. Where are you spending that money?

Albert White

executive
#44

Well, that's a GAAP number. So on a non-GAAP number, it wouldn't be that large. You're getting decent increases that's coming from MDR costs. So we're working our way through MDR, especially -- well, within Vision and Surgical right now, but we're working our way through that pretty quickly. But that's what that is. That would be that increase on a GAAP basis.

Larry Biegelsen

analyst
#45

I got it. And myopia management, where are you kind of focusing your R&D efforts?

Albert White

executive
#46

Well, we've got some really exciting stuff going on there. I mean obviously, silicone hydrogels, right, because we want to get MyDay, MiSight out into the market, right? And I think that will help energize things. We need to get a toric version out. We need a MiSight toric out there. So we're continuing to do R&D on that. We've got a number, I think, 7, 8, 9 different projects that are going on within R&D tied to myopia...

Larry Biegelsen

analyst
#47

How long it would take?

Albert White

executive
#48

Differing periods. I think we'll have some activity probably as soon as next year and then over the next couple of years or so. No, we won't I don't think we'll have silicone hydrogel that far, but I think we'll toric pretty sooner. Yes.

Larry Biegelsen

analyst
#49

Got it. And SightGlass, the 4-year data, when are you going to see that?

Albert White

executive
#50

So we got the 4-year data, it's good. It's going to be published I think maybe next week or the following week because I think there's a big optometry conference in China that is going to be presented at. And then I think it's going to be presented in October here, at AOA or AAO, 1 of the conferences here. So you'll see it soon.

Larry Biegelsen

analyst
#51

Do you think it will address the FDA's concerns. do you think it will get you over the goal line in the U.S.

Albert White

executive
#52

I don't know. I don't know. I mean we had good first year data on that, right? Second year data was okay, good year data, good fourth year data, it should, in my opinion, but I'm not going to speculate on FDA activity. Obviously, I thought we would have it by now.

Larry Biegelsen

analyst
#53

You mean, the FDA has a very specific criteria, right, for myopia management.

Albert White

executive
#54

Yes, which has been a plus/minus, right? I mean it's hard to get products approved. We obviously have MiSight, which is great. It's hard for anyone else to get in because it's hard to get products approved. You have to have good clinical data on that. So we'll see. We'll let them take a look at the clinical data. We're having discussions with them, and we'll see how it plays out.

Larry Biegelsen

analyst
#55

All right. CSI has also been strong. Fertility double-digit, how many quarters in a row?

Albert White

executive
#56

Yes, 11.

Larry Biegelsen

analyst
#57

11. How sustainable is that?

Albert White

executive
#58

Well, you know -- taken a shining, if you will, to starting off all our earnings calls with CooperVision's tenth quarter, fertility's 11th quarter. So I certainly hope we can keep that up for a little while longer. But at a higher level, the fertility industry is a great industry right now. And every time I see things like Progeny talk about their growth and increased benefits coverage, that's great news, right? You hear private equity is investing in fertility clinics all around the world and opening clinics. And when you see some of the countries out there, Japan is a recent example, talking about the need to increase birth rates, right, tie that stuff to fertility. It's just -- it's a good industry. It's as good or better than contact lenses, frankly, at the end of the day. We're a clear leader in the fertility space, and we're investing accordingly. So I think the fertility space is going to have strong growth for many, many, many, years.

Larry Biegelsen

analyst
#59

And PARAGARD?

Albert White

executive
#60

PARAGARD would not fit the same. No, I think with the competitive environment on PARAGARD, I've talked about volume on PARAGARD being flat. We'll see some growth from that because of price. That's kind of what we saw this quarter. I think we'll see that in Q4. But I'm not anticipating volume growth there. So that ends up being more price driven.

Larry Biegelsen

analyst
#61

Got it. So fiscal 2024, you gave a lot of color on the Q3 call. Just want to drill down a little bit, Al. Top line last year, I actually think the year before, too, you came in, you guided to 6% to 8% in the start of the year, total Cooper. The guidance is now 9% to 10%. It sounds like you have enough momentum to consider guiding to 7% to 9% to start the year. Is that fair?

Albert White

executive
#62

Yes. For a number of years, we kind of talked about -- excluding COVID, 5% to 6% for the market and 6% to 7% for us, and that's kind of how we were running for a number of years going into COVID. I think what we talked about earlier were the growth drivers, the daily SiHys, the number of wearers coming in and so forth. And by the way, price in the near term probably puts us in a position here where we're looking at stronger growth like we'll give guidance in December, but it won't surprise me if we're strong. We'll see what happens. But the underlying fundamentals of the contact lens industry are better than they were pre-COVID.

Larry Biegelsen

analyst
#63

This is a total Cooper number, the 6% to 8%, I think.

Albert White

executive
#64

Yes. But if you lift -- if you lift up the contact lens piece, it's obviously 2/3 of our business, right? You bring up the entire business. So we'll see. I mean, we'll give guidance, obviously, in December. Our women's health care business or the CooperSurgical business is also doing well. We posted a lot of strong quarters there. We just had another strong quarter. And we gave pretty decent guidance here in Q4. So that business is also growing nicely. It gets driven by fertility that we talked about. That's getting to be a bigger percentage of that business, right? And it's a double-digit grower.

Larry Biegelsen

analyst
#65

And on the P&L, you talked about low double-digit constant currency operating income growth, stable to down interest expense and a 15% tax rate, which would be about 200 basis points higher than where you're going to land this year. So that reduces EPS growth, the tax alone by about 200 bps. Math had -- broad stroke $14. It looks like FX is a headwind. I threw out $0.50 or 4% headwind on the call. Brian didn't confirm it. Maybe it's less, I don't know, $0.30. Is it a headwind, anything more you can say?

Albert White

executive
#66

Yes. I think, Brian said that you're not crazy or something like that, which is fair. It's a headwind as where we sit here today. Obviously, that changes by the day or by the week. And the problem you have any time you're talking about currency for that period of time is an entire year, right? We have over $1 billion of sales in Europe. So if the euro moves 2%, you're talking about $20 million more in revenues or $20 million less. So we didn't get into guidance on that as we sit here today, it would be a headwind, yes.

Larry Biegelsen

analyst
#67

I mean if I do so, if I do the math, $14 was everything you said on the call, then subtract FX? That's the way to think about it?

Albert White

executive
#68

That would be the way to think about it correct, yes. And you'd have to just have an FX model to track on that, yes.

Larry Biegelsen

analyst
#69

Would you try to -- how much of FX would you try to offset?

Albert White

executive
#70

We won't or very little. I mean, my opinion is still the same. And I'm frustrated by FX and the amount of time, obviously, it's been a headwind to us. But I still believe and we still manage our business saying, we need to deliver now low double-digit OI growth in constant currency. If currency moves against us, that is a negative for ourselves, it's a negative for investors, of course. If currency moves in our favor, we're not going to come back and say, "Oh, currency moved in our favor. I'm going to invest half of that or something like that. We're not going to do that. If currency moves in our favor, we're going to pass that currency along to the investment community.

Larry Biegelsen

analyst
#71

Got it. And why this focus on the double-digit constant currency OI growth as opposed to trying to do better given how depressed your margins are versus pre-COVID?

Albert White

executive
#72

Well, I think to some degree, it's -- you have to start going in the right direction, right? This year, we're going to grow OI double digits in constant currency. Next year, we'll grow it in, again, in double digits in constant currency. I was talking on the call, I'm talking today about a lot of the infrastructure investments that we have going on. Some of that kind of stuff we're going to start hurdling. And we are right now, and we're going to be able to get leverage from that. And we've had this happen before in our history at Cooper and once we get some of that behind us, it's far easier to get leverage and deliver for more OI to the bottom line. If you look at 2019 to 2023 as an example, half of that margin degradation, if you will, came from FX. So outside of the FX, we should be able to make all that up. As a matter of fact, we should be able to make all that up and some given where our business sits today. But we still have pretty heavy investments going in fertility and in our myopia management business.

Larry Biegelsen

analyst
#73

And the 15% tax rate, just to confirm, no fundamental change in the tax rate. It's just you're not including discrete items that you typically see.

Albert White

executive
#74

That's correct. Yes, yes. And we'll probably have some positive discrete items, if you will, stock option exercises, that kind of thing.

Larry Biegelsen

analyst
#75

And now that the Cook deal has been terminated, what's the capital allocation strategy and the M&A focus?

Albert White

executive
#76

Well, I mean a lot of it goes to paying down debt right now because interest rates are high. We still -- we don't have a lot of debt per se and a leverage ratio perspective, but we have a decent amount of debt. There's not a lot we can do in the vision space or obviously in the fertility space. We'll continue to look at acquisitions and tuck-in acquisitions. If they make sense, right? They've got to be strategic. They've got to offer a good return. And in today's world, they have to be something that we feel pretty damn good about that we're going to get a really good return on that acquisition investment, if you will.

Larry Biegelsen

analyst
#77

Okay. Let me see -- I just can't hear if I've got any other questions. I think I'll give you -- we've got 7 minutes left. We were very efficient, rarer than...

Albert White

executive
#78

I've been talking a lot today.

Larry Biegelsen

analyst
#79

I ran out of questions here, but I'll give you the last word. Happy to have you give closing remarks.

Albert White

executive
#80

Yes. Well, I'll take a minute because this came up 1 of the questions in our discussions today. I thought it was interesting. People were asking about the margin and saying, as we think about the operating margin and the ability to get it back to what it was in pre-COVID, right, in 2019, if we choose a year, how do we drive that back up? Fundamentally, can the business get back to those kind of operating margins? And give us some examples of what's happening now that creates a challenge. And I talked about distribution, so I'll give that example here. We did a pretty sizable ERP IT-related upgrade in our European distribution center early this year. Now you didn't hear about that and you didn't hear about the disruptions because as we implemented that, we kept our old system running because we didn't want to disrupt our customers, right? I mean that was expensive. So going through that process of taking a system and rolling a new system in and spending the money to ensure that your customers are disrupted to the lowest level possible is expensive. You have duplicative expenses and so forth associated with that activity. That is not something you do every year, maybe do that every 10 years, right? I'm flying to Rochester tomorrow to see our distribution center where we've almost doubled the size. You do that every 10 years or something like that. Well, that team has done a great job, but they've had to deal with that massive expansion that's going on there and the inefficiencies that come along with that. So there's been a lot of that kind of activity. That's within distribution, as an example, where we've had those inefficiencies and those costs. That stuff is getting behind us, right? We're seeing a number of those activities in the rearview mirror. That's going to make getting leverage in '24 easier than it was in 2023. We've got other projects going on right now, right? Because we're -- we came out of COVID, big believers in the growth of the contact lens industry and the fertility industry. And we've taken a number of steps to very actively and very quickly get ourselves in a position to capitalize on those trends. And we've done that. But it's cost us money, and it's created inefficiencies in our business. We even saw it here this last quarter. It's a little frustrating when I talk about like the fertility gross margins. And you say, okay, well, some of that was tied to acquisitions. Well, why wasn't that done at the time of the acquisition? Could have done it then and then called it out and excluded it, but we didn't. We have so much stuff going on with respect to fertility and growth in fertility and things that we're driving. To be able to say, okay, hold on a sec, we can take a little bit of a breather here. We got some of these projects behind us, let's take a look at some of this other stuff and finding some of that and fixing it and resolving it tells me that we're doing a good job, tells me some of these projects are getting behind us. So although some of that's frustrating, I also take comfort in the fact that it's happening. So that means -- that puts us in a spot as I was saying, to get better leverage this year, better leverage the following year. We're going to continue to invest, and you're going to have more capital and stuff go in, especially manufacturing equipment, adding capacity. But from the middle of the P&L perspective, we're in a better spot to be able to deliver leverage. So I personally take comfort in that, right? And it's something that we are focused on as a business, driving a little bit more leverage after some very heavy investment years.

Larry Biegelsen

analyst
#81

All right. Great. Good to hear, Al. Thanks for being with us. .

Albert White

executive
#82

Yes. Absolutely. Thanks, Larry.

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