Trane Technologies plc (TT) Earnings Call Transcript & Summary

May 9, 2023

New York Stock Exchange US Industrials Building Products conference_presentation 35 min

Earnings Call Speaker Segments

Joseph Ritchie

analyst
#1

Next, so the next company that we have here at the conference is Trane Technologies. Really excited to have both Dave Regnery, Chairman and CEO; and Chris Kuehn, their CFO. Guys, thanks so much for being here today.

David Regnery

executive
#2

Glad to be here. Thanks for having us. Thanks.

Joseph Ritchie

analyst
#3

And so we're just talking about my 16-year-old driving, and we'll take that offline. But Dave, why don't we chat a little bit more about Trane? And I'm going to start with a softball question for you because investors often give you guys credit as being like one of the highest quality multis within the space? Like what do you think really kind of sets you apart from the other HVAC OEMs? And what areas would you really point to?

David Regnery

executive
#4

Yes, thanks. That's a great question. And thanks, everyone, for joining us today. We're certainly glad to be here at the conference. Your team, Joe, does a nice job putting us together. And I certainly appreciate everyone's interest in Trane Technologies. Look, it's a system of things that makes Trane Technologies a great company. And I could point to our relentless investments in the company, right? We're not episodic. We invest in our business heavily year after year. It's our business operating system that allows us to take best ideas and share them on a global basis. It's our direct sales force. It's how we onboard our employees. It's how we train our service organization. It's about the breadth of our portfolio. All of that makes us a great company as Trane Technologies. But if I had to pick one, one thing that I believe differentiates us as Trane Technologies, I would go to our culture. And we have that uplifting culture. Our purpose is to challenge what's possible and innovate for a sustainable world. And I would tell you that all 40,000 of our employees realized that they work for a company that has a greater purpose, that is making this world a better place for the next generations that will live here, and it's evident in our culture. And I always tell people that our competitors can copy what we say, sometimes they do. They could certainly copy our products over time, they can even maybe copy our processes. What they will not be able to do is copy our culture. And that to me is really what stands Trane Technologies above the pack.

Joseph Ritchie

analyst
#5

Good answer, Dave. And so...

David Regnery

executive
#6

I don't have any notes with me...

Joseph Ritchie

analyst
#7

Yes. So last year, when we were sitting here, you were -- I think you were coming back from a sustainably -- sustainability forum in Europe, and you're all build up. New Year, different challenges. Just curious, is your outlook over the next 12 months changed much?

David Regnery

executive
#8

It really has. I think I was coming back from SMI over in the U.K., and I was with a group of CEOs and we were talking about the actions that we need to take as leaders of companies to make sure that this global warming that we're all facing could start to reverse. And it was just so refreshing for me. It was probably the first -- one of the first meetings I had been to with that group. And just to hear other CEOs share the same passion that I have around what we need to do to decarbonize was very refreshing. So to answer your question, yes, the megatrends around sustainability and decarbonization, they haven't changed, okay? In fact, they've intensified. Unfortunately, the world keeps getting warmer, and we need to take action. And we need to take action now, right? We have technologies that we could scale today that would dramatically reduce the carbon footprint of the built environment. And we need to scale this technology. I always get asked, you have this great technology, why can't you scale it faster? And I always say that the biggest hurdle is knowledge, knowledge about what's available today, right? We can combine heating and cooling into an electrified system that dramatically reduces the carbon footprint for the built environment, and it works in all climates. So we need to take action. We need to scale this. We need to go faster. [ 50% ] of all global warming, 15% is from heating and cooling of buildings. And the majority of that is from heating because it's using fossil fuel. We have solutions that can eliminate or significantly reduce the amount of fossil fuel that is used for heating. So we need to adopt those challenges. So I guess I'm still very passionate, and I think there's lots of opportunities out there. You think about it, there's 400 billion square feet of commercial real estate globally. 400 billion. It's hard to get your mind around that. And we need to take action on all of this to help decarbonize it to really make this world a better place for the next generation.

Joseph Ritchie

analyst
#9

So the long term still sounds great. And you are very passionate about it. So it's great to see. The last 6 weeks did basically raise another wrinkle with all of the middle market financing that's occurring and credit tightening. And we had a company here earlier today, not seeing it in their business today, but certainly concerned about it going forward. How are you thinking about it across your portfolio?

David Regnery

executive
#10

We haven't seen it in our portfolio either, okay, in our business. We really haven't seen it. You see that with our first quarter results, which started out very strong, we're very happy with the results that we were able to put on the board in the first quarter. It gives us a lot of confidence in our full year guidance. We'll pay attention. I would tell you that the paybacks that we're seeing on a lot of our projects, especially on the applied space, are very, very accretive in a very short period of time. So if it does cost more to finance it, okay, does the payback go from 2.3 years to 2.4 years? That's still a very nice payback, and we'll see how it plays out. We haven't seen any kind of let up in demand.

Joseph Ritchie

analyst
#11

If you were to start to see some of that let up, you guys have -- Chris, I'll bring you into this conversation as well. You've undergone an operational transformation, several cost synergies, $300 million in cost synergies. If you were to see a slowdown, how do you think about pulling back the toggle on cost for something that might be a near-term phenomenon versus what levers would you have available for you to pull to sustain margins going forward? How do you think about that dynamic?

Christopher Kuehn

executive
#12

Joe, we're on track to the -- delivering the $300 million of transformation savings by the end of this year. We use it for a couple of areas. One is to make sure we're investing back in the business. Two, to drive innovation and drive that market outgrowth on the top line. We're well on track with that program. But I would tell you one of the major opportunities we have going forward is around productivity, right? We've had higher cost to serve customers over the last 2 years with an inefficient supply chain. It's very expensive to be on the spot markets to buy chips and electronics. And we described the supply chain getting better gradually throughout the year. But you can see in parts of our business, even in the first quarter, especially Europe, a very challenged first quarter of a year ago. And as that productivity got better, as the supply chain got better, we saw that come through the margins in the first quarter. So that's a massive opportunity for us. You think about expediting freight. It wasn't very cheap to put components on an airplane to make sure it makes your factory in time, and you can keep your factory keep moving forward. So that's a massive opportunity for us. A, to get back to the basics, right? We love our lean thinking. We've had to spend more time leaning out the supply chain. Now we can shift back into the operations, and that's where we're describing more volume growth this year than we saw last year. I think there's a nice opportunity there.

David Regnery

executive
#13

Yes. One of the things, if I could add, Joe, is we do a lot of work. It's part of our operating system around scenario planning. So every year, we do very detailed if X happens, what do we do? And we do this at a strategic business unit level within a geography, within a particular country. And we look at broad macro as well as micro events, and we understand what we would do if we saw something happen. And we also are very clear on what we would not do if something happen. I know that may sound a little awkward, but it's just as important to understand what investments you would never cut because they're about the long term. So knee-jerk reactions, based on what happens in 6 weeks or what happens in 6 months, are always very poorly executed. And if you have a plan, though, you can execute to the plan. So we have very detailed plans. If there is a slowdown, trust me, I'm not talking ourselves into a slowdown here. If there is a slowdown, we'd be ready for it, and we're ready for it to say what we would stop doing. More importantly, what we will not stop doing. So we make sure we're continuing to invest for the future.

Joseph Ritchie

analyst
#14

Great. You said you haven't seen a slowdown yet. I mean your recent trends. You're...

David Regnery

executive
#15

It sounds like it might be.

Joseph Ritchie

analyst
#16

No. I know, I'm not trying to, actually. Like your 1Q backlog was up $400 million, 6% sequentially. That's a great sign. You talked about $6 billion being a floor in your backlog for the year. So maybe just kind of talk through what you're seeing in your -- maybe your front log or your pipeline that gives you confidence in those numbers?

David Regnery

executive
#17

Yes. We ended the first quarter with a backlog of $7.3 billion, okay, which is 2.5x what we would consider to be normal. We said that we would have a floor of $6 billion going into 2024. What that's code for is we're going to have a very strong backlog going into 2024. We think it will be north of that level. And by the way, in any particular year, we typically enter that year with about 20% of forward revenue in backlog. Well, if you do the math on the $6 billion, it would say we'd be at $30 billion. We're not going to be at $30 billion. So you don't write that in your report. But it just gives you a sense as to how strong our backlog is going to be going into 2024. And the megatrends around decarbonization, they're not stopping. The megatrends or the mega projects that we will be developing over the next 12 to 18 months, they're massive. The stimulus money that's flowing on a global basis is a stacking effect that's occurring. So it's continuing to create a lot of strong demand for our products and services.

Joseph Ritchie

analyst
#18

Great. And one of the key themes that we saw come out of earnings this quarter was really just around supply chain easing, price costs, tailwinds. Maybe you can talk a little bit about the pricing that you're seeing come through your P&L today versus some of the pricing that might be even higher in your backlog? I don't want to put words in your mouth, but what's the pricing like in the backlog today versus what you're seeing in your P&L?

Christopher Kuehn

executive
#19

Yes. So Joe, I'd say we like the margins in the backlog. Our product management teams have done an outstanding job the last 2 years staying ahead of inflation. We feel like we've led the industry in price in 2021 and 2022. We started the first quarter with about 6.5 points of price at the enterprise level. We're looking at the full year revenue growth around 7% to 8% in our latest guide. We see more volume growth, though, on a full year basis. And we do price growth, price probably still in that 200 to 300 basis point range. But our teams have been leveraging the business operating system we devised in the company to make sure we're taking all the inputs on costs, the input on the total cost of ownership to a customer and making sure that we're pricing effectively. So -- we guided to 20 to 30 basis points of a price cost spread. We have a lot of confidence we're going to deliver on that in the full year. And we look at that across each of our three regions as well. They should be price cost positive on a dollar basis, margin basis. We saw that in the first quarter. We're expecting that for the second quarter and the full year.

David Regnery

executive
#20

Yes. And on supply chain, supply chain is improving. It continues to improve. It's not back to where it needs to be. So there will be several quarters of this improvement continuing in the future. It was funny, I had Head of Manufacturing [ came into ] my office the other day because I was on our earnings call. I said, yes, supply chain is getting good because [indiscernible] obviously, he said, Dave, you know that we still are working a lot to secure it. I said, I got it, I got it, I got it. But it is getting better and everyone should know that. We also still have elevated safety stock levels of inventory on a global basis. We think that's a prudent investment. And we'll burn that when we think the time is right, but this is not the right time. And through the course of the year, we'll reevaluate that as supply chain continues to improve.

Joseph Ritchie

analyst
#21

Is there any particular end market or business where you're keeping more safety stock than others?

David Regnery

executive
#22

It's pretty universal. Certainly, anything that has to travel will keep more of. We're in region -- for a region from a manufacturing standpoint. Some of our components still do come from overseas in a particular region. So we'll double up on those. Certainly, on the electronic component side, we'll make sure we're well safety stock level in those areas. So it really depends. I mean Asia was a great example of where early on, we doubled down on our safety stock levels there and kind of saw what was going to happen with these lockdowns. And you saw us never missed a beat in Asia. We really didn't. I mean we had lockdowns in the second quarter last year was a little bit softer than others. But for the most part, I mean, we were able to execute and take care of our customers. So we're going to keep the safety stock in place. It's a bit elevated. But again, we believe it's a very prudent investment, and we'll burn it off over time.

Joseph Ritchie

analyst
#23

So since we're talking inventory, can we talk about some of your -- some of the destocking comments? And I think your independent distribution was down mid-teens in resi, resi independent distribution. But your direct model was down, I think, closer to like high single digits. So maybe talk to us a little bit about the inventory levels that you're seeing across the channel?

David Regnery

executive
#24

Yes. I mean, first of all, our residential business, the way we're looking at that right now is sell-through, right, which is really the health of that business was flat year-over-year. We don't see that business falling off a cliff, so I'll answer that question now. As far as the inventory level goes in our independent wholesale distributors, and just to remind everyone, think about us as 50-50, 50% of that -- of our residential business goes through independent wholesale distributors, 50% were the independent wholesale distributors. At the end of the fourth quarter, I thought we were in good inventory position. And I said that on our call, we didn't -- it was a little bit lighter than we thought. So there's a little bit more destocking that happened in the first quarter. As I look at where we are today, I don't see anything alarming, but I do see that there could be some continued destocking through the second quarter. And -- but again, it's very early in the residential season. First quarter -- I wouldn't judge our residential business on the first quarter, and that's -- it's a seasonal business. So we'll see how the season picks up, the cooling season that is, and we'll be well equipped to handle it. This is a business that's a very solid business. We have a great leadership team there that's very experienced, and we have some great brands and channels and we believe we have this guided correctly for the year.

Joseph Ritchie

analyst
#25

Great. Yes. And the commentary that I made with the numbers I threw out were more units, right?

David Regnery

executive
#26

It was a unit volume. Revenue in the residential business was down...

Christopher Kuehn

executive
#27

Mid-single.

David Regnery

executive
#28

Mid-singles, but unit volume was down. And -- but let's see how the cooling season plays out.

Joseph Ritchie

analyst
#29

Can we transition maybe to the refrigerant change?

David Regnery

executive
#30

Sure.

Joseph Ritchie

analyst
#31

So I'm curious just where does your portfolio stand in terms of making sure that you're ready for the transition that occurs next year? And are you continuing to make -- is that part of the investments that we're talking about that you'll continue to make to get there?

David Regnery

executive
#32

Yes. I mean, first of all, we've been dealing with refrigerant changes probably since I was running our commercial business back in 2012, not to date myself too much here. But we're very well equipped to handle any refrigerant change. In fact, we've led the industry with next-generation refrigerants. And Joe, you remember this, I was talking about moving to low GWP refrigerants. And I was getting questions, not from Joe, but from others saying, why is that important? And why do customers care? Now you could see it being regulated. So to answer your question specifically on the -- there is a phase out in 2025 of 410, okay? The majority of the industry will be migrating to a refrigerant called 454. And we're ready, okay? And yes, there is some cost, especially in our -- in the manufacturing locations. The 454 refrigerant is what they call an A2L. So it's slightly flammable, even though that may be a little bit of an oxymoron. So with that, you need certain different precautions about in your manufacturing locations as well as on the product side. So you'll have to have different sensors so that if there is any kind of a leak, it will be detected and the unit will protect itself.

Joseph Ritchie

analyst
#33

I remember -- I remember the last refrigerant change. And I've been covering you guys since then.

David Regnery

executive
#34

Well, refrigerant changes, it's an opportunity for all of us, right? These are significantly less harmful chemicals for the environment. And the GWP of 410 versus the GWP, global warming potential of a new refrigerant is 60%, 70% less than the one it's replacing. And we have many refrigerants in our portfolio, especially on the commercial side, where the global warming potential is like, one, right? It's de minimis, right? That's what you want. You want a refrigerant that's very friendly to the environment and by the way, increases the efficiency of your product. And that's what we've been able to develop on our commercial business. So we look at refrigerant changes as opportunities, and I'm sure this will be an opportunity for us as well.

Joseph Ritchie

analyst
#35

So maybe on that front, Chris, bringing you back into this. We talked about the portfolio transformation and the cost transformation that's occurred. When you think about your Americas margins over time, like where could those margins get to? I'm assuming that you're not going to stop at current levels. And so any thoughts around that would be helpful.

Christopher Kuehn

executive
#36

Yes. I mean, nice growth in the first quarter. We saw about 90 basis points of margin growth in the first quarter. But I think it's important to understand, it was really a tale of two cities in the Americas segment in Q1. We saw 8% revenue growth. We saw a 26% organic leverage at the segment level. But the first tail is really the strength that we saw in our commercial HVAC business. Revenues were up mid-teens in the quarter. Volume was stronger than price in the first quarter. And I'll kind of help back into the math for everybody, but organic leverage in the commercial business in Q1 in the Americas is over 30%. So we're really seeing very strong results globally, but I'll start with Americas basing your question with our commercial HVAC business. Now the [indiscernible] other part of that city was really our residential business, right? Revenues were down mid-single. Dave described the volume was the leader of the decline, and it deleveraged around gross margins. And we still were able to grow margins in this segment as well as achieve over 25% organic leverage. So we look at all of our segments is driving the 25% or better organic leverage each year. And I think the -- we'll manage all levels of the P&L to get there, Joe, think about price cost positive in the quarter in the Americas and all segments. We'll look at productivity to be a nice tailwind as we move throughout the year as well, even into 2024. But we're never going to stop investing, too. That's the key. We're going to make sure we'll get good incrementals on the volume, and we're going to make sure we keep reinvesting back into the product.

Joseph Ritchie

analyst
#37

Sounds great. I'm going to turn the questions over to the audience in one second. But before I do that, just one other question. So a company that I just had here is an automation company that just was on stage before you guys. And consistently, whenever we talk about a manufacturing response, folks think about the automation angle. But clearly, you guys should be a beneficiary as well. So as you think about semiconductor CapEx, EV battery plants, talk to us a little bit about that opportunity, whether that's starting to show up in your order rates or whether that's something that comes a little bit later in the equation for you guys?

David Regnery

executive
#38

Well, first of all, we've been very strong in those verticals for a number of years. So we always have a base that we're working on in the EV, which is the last couple of years. And certainly on the chip manufacturing semiconductor space, we've been strong on a global basis for years. And our applied systems are very attractive to those verticals, right? Think about complex systems that need to be engineered and you're engineering multiple components, not only for cooling capacity, but from an energy capacity standpoint, those trade-offs we're really good at doing that, and we're very strong in those verticals. I believe that if you think about some of the regulation that's coming there, whether it be the CHIPS Act, or maybe to a lesser extent, IRA, that's in front of us. It really is. I mean if you think about a fab plant, I don't know -- and I'm not an expert on manufacturing fab plants here. But if you think about it as a 4-year process from planning to the first production, they're probably in the first stage of that. Think about HVAC equipment showing up 12 months before operation starts. You can start to do the math as to when those tailwinds will start to hit our business. But there's a lot of planning. We're involved in a lot of the planning today. There's still some details to be worked out on how the funding is going to work and how you apply for that. And I'm sure we have some very smart people in the semiconductor space that are working through that, but this will be a tailwind for our business, and we are very well suited with our solutions to serve this space.

Joseph Ritchie

analyst
#39

Great. With that, I'll turn it over to the audience. Any questions from the audience?

Unknown Attendee

attendee
#40

Can you talk a little bit about the European heat pump market and Trane's positioning? And what the opportunity set there could look like if that's a secular growth market over time?

David Regnery

executive
#41

Sure. Well, we're very well positioned in the commercial space for heat pump. In fact, we're leading with what we call our thermal management system. And what we've been able to do is we basically have combined a boiler plant and a chiller plant and made them one system. And when you think about it at a system level, you're able to do a lot of great things. These systems that we create are 3 to 4x more efficient than what they're replaced 3 to 4x. And because we've developed different components that fit into this system, with sophisticated controls, we're able to operate in all geographies, right? So it used to be -- 10 years ago, we used to talk about cold ambience and heat pumps don't work. These thermal management systems will work in all climates, and they basically eliminate the need -- or significantly reduce the need for fossil fuel. We had a customer the other day, and they were like, well, we believe they were up in the up north, and they were like up in the Sweden area. And they were like, oh, we don't believe we're going to be cold in the winter time. We're like leave your boiler in place. We'll put in our thermal management system. We'll hook your boiler. So if the ambient temperature reaches a certain level on the outside, we'll have -- we'll kick the fossil fuel. I know you'll rarely ever use fossil fuel, but customer, oh, you can do that? Yes, absolutely, we could do. That's why we think at a system level, and we come up with these solutions for our customers. We've also done a lot of work too with -- like in the data center space, right? Think about a data center. Think about the amount of heat that's being removed. We're repurposing that heat. We're creating district loops. So we're actually heating schools and other buildings around them. And you'd be surprised because data centers tend to be located in densely populated areas. So anyway, these are really cool solutions we have. If your question is on the residential side, we don't play there today. But that's certainly an area of -- that you're hearing a lot about in the news. But it's a pretty crowded space, but we really like where we are in the commercial space. We really like the fact that we could differentiate ourselves and you see it in our results, right? I mean our equipment business in the first quarter was up 40, 4-0-percent. So very strong demand for our solutions, and we're helping out a lot of customers.

Christopher Kuehn

executive
#42

We've done some M&A in the region as well, recently building out that portfolio. So think about an acquisition we did in October of last year called AL-KO, high-end air handling. That's a nice complementary part of our chiller and applied system. And then last week, we closed an industrial process cooling acquisition called MTA. Again, another area to expand the operating map of where we've been focused more around comfort cooling and with the similar management systems. Dave, as you described, it's given us a lot of insight to the upper end of heating upper or call it lower end of cooling and industrial process heating and cooling. And this is a nice acquisition on the cooling side there that expands our opportunities as well.

David Regnery

executive
#43

And when you think about regulation that's happening in Europe, it's a little bit different there. It's actually less confusing because they basically just say in many countries, not all, but it's being adopted if you have -- if you're building a new structure, a greenfield, you're not going to put fossil fuel in it. You can't. So these are the solutions that are becoming the norm.

Joseph Ritchie

analyst
#44

Another question right here.

Unknown Attendee

attendee
#45

[indiscernible]

David Regnery

executive
#46

Okay. Higher interest environment, how our channel partners thinking about holding inventory. So you're really referring to -- the only place that we -- our channel partners would hold inventory is in our residential business, which, again, is 50% -- we hold in with 50% as our independent wholesale distributors. I'm sure they're thinking about that. Okay. I would tell you that it's very early in the season. We'll see how it projects out. It could be some of the destocking, but I don't believe it really is right now. I mean they're really looking at how they satisfy demand for the customer. And this is -- once we get into the heart of the cooling season, you're going to start to see inventory turning really, really fast. So we'll see how it plays out. But it's early days there. I was with one of our largest channel partner. And to be honest with you, that thing didn't even come up in the conversation.

Joseph Ritchie

analyst
#47

Any other questions from the audience? I'll go back to the heat pump question. So I don't know if you've disclosed this in the past, but how big is your heat pump business in Europe today? And then to the point on residential, do you have an ambition to be a residential heat pump provider in Europe?

David Regnery

executive
#48

Well, I won't answer the first question or the second question. On the -- in our equipment base, think of our European business, think of it as 50% service, 50% equipment. And then the equipment business, it's a growing percentage that's in these thermal management space, as you would expect. And I won't get more specific than that. I would just say it's a very attractive space. We have differentiated solutions and we're winning in the marketplace. On the residential conversation, look, we don't play in that space today. It's a pretty crowded space. We like the opportunities that we see in commercial. And Chris talked earlier about some bolt-ons that we added on. We really like this take a less than 1% of our -- the enterprise revenue that has great technology. You bolt it on. You have a strong channel with our direct sales force. We scale these opportunities very, very fast. The AL-KO acquisition on the high end of air handling, think about the clean room environments, A lot of success early. It's early days, but a lot of success. MTA, we just announced its industrial process cooling. As we've gotten into our thermal management systems, we realized that our operating map where your system can perform has expanded. So now you're into process cooling and process heating. And MTA is a great example of process cooling. Some really cool technologies on their design of their condenser that allows that to be very applicable for that space. And we'll take this with our direct sales force and scale it; quickly.

Joseph Ritchie

analyst
#49

Just to be clear, if you did have ambitions, the only way to really scale the business, it would be probably to do acquisitions?

David Regnery

executive
#50

You would not do it on -- it would be very difficult to do on an organic basis. It's a 2-step or 3-step distribution -- so it's channel is extremely important, and product.

Joseph Ritchie

analyst
#51

Yes. That makes sense.

David Regnery

executive
#52

Another question?

Unknown Attendee

attendee
#53

[indiscernible]

David Regnery

executive
#54

Is your question again on residential or...? Well, we love being connect -- I would say we love being connected to our assets. We love being connected to the buildings. Once you have the data, there's lots of -- lots of advantages that you can run for the customers to make sure that, that building is always performing the way it was designed. We recently introduced that same concept in the residential space. So as you're thinking about what's happening here in the United States with heat pumps and IRA, these systems are becoming more intelligent, right? When you get variable speed, you have microprocessors that are now on the piece of equipment. It's no longer electromechanical. When you get a microprocessor, you now have the ability to gather data, and that's exactly what we're doing. So we've developed a system now where if you install a unit on your home, there's a checklist that electronically be generated and it will give the homeowner peace of mind that -- and by the way, the dealer that everything was installed properly, and the unit is performing the way it was designed. A lot of times when you do replacements in older homes, you have air ducts that may have been damaged because of a variety of reasons, you may not even know that. Our system will detect that because you won't get the right pressure drops. So you'll be able to say, okay, I have another solution that I need to go fix. And if you don't fix it, your system is going to run very inefficiently. So it's a great way to do it. And by the way, in this system, it's called Link, you actually can tie into that system remotely. So the dealer now can call in and see what's going on with the system before they even roll a truck to do service or to do any kind of maintenance. So it's a great -- it's early days, but great success so far. Great question.

Joseph Ritchie

analyst
#55

And just talking about the aftermarket opportunity, you guys have had high attachment rates, I think, for a long period of time. How connected is your [ filler ] installed base at this point? How far long have we come on that?

David Regnery

executive
#56

We love being connected through our asset base. We love being connected to buildings. Joe used the term attachment rate. I stopped saying attachment rate because others started talking about it. I don't know what they were attaching, right? So I can tell you that our service business over the last 5 years, compound annual growth rate -- compound annual growth rate, including the pandemic year, high single digits. First quarter, double digits. Fourth quarter, double digits. So our service business is very healthy. We invest a lot in our service business. I want our technicians to be the smartest in front of their customers. And it's a great business, but we love being connected to our assets where there's so much -- it's great for the customer, and it's also -- it's just -- there's business opportunity there as well.

Joseph Ritchie

analyst
#57

How important...

David Regnery

executive
#58

Sorry. About 1/3 of our enterprise revenues represent service.

Joseph Ritchie

analyst
#59

Yes. I was going to say how important of a moat is your service technicians?

David Regnery

executive
#60

You mean, the technicians themselves?

Joseph Ritchie

analyst
#61

Yes. The scale of you have.

David Regnery

executive
#62

Service business, as Chris said, it's about 1/3 of the enterprise. And our service technicians are -- they're best in bringing -- the best that we have in the industry. And but we spend a lot developing our technicians. It doesn't happen by accident, okay? It has to do with rigorous training, rigorous tools, how they interrogate a machine. It's very much like your car. If you remember, 20 years ago, you would take your car or something to a corner garage and have it fixed. Today, you take your car and someone plugs into it. It's very much the same concept, but someone's plugging in now remotely and telling you what's wrong before they even go there. And by the way, what they're really looking for is the unit using too much energy versus something that's going to about to break. We do both. And that's when we start dispatching technicians.

Joseph Ritchie

analyst
#63

I know we focused a little bit on residential heat pumps in Europe. But as you're thinking about your capital deployment strategy, what other types of areas do you think could require dollars from an M&A perspective? And how are you thinking about that toggle between M&A and buyback throughout the year?

Christopher Kuehn

executive
#64

Yes. Our target for the year is $2.5 billion, Joe, of deployment. $700 million of that's earmarked to dividend, so it leaves about $1.8 billion. Left to deploy of the $1.8 billion, we've already applied $800 million to share repurchase or to close M&A like MTA, or we have another transaction that we expect to close sometime in the second quarter in the Americas space. Think of that as a life sciences investment within our commercial HVAC business.

Joseph Ritchie

analyst
#65

Okay.

Christopher Kuehn

executive
#66

So okay, working through the math. There's about $1 billion left of capital deployment to hit our target for the year. And we'll continue to toggle between M&A and share repurchase. We see a lot of value in our shares. We saw it in the first quarter, we see it today. And I would tell you, though, that to Dave's earlier point, if we can take an early-stage technology and match it up with our channel, we've had very strong returns in those types of acquisitions. So the pipeline is active. It's -- we're going to make sure that we're disciplined though as we go through an M&A environment. So I'm going to steal some of Dave's words because we're going to make sure we remain disciplined as we have been, but we still have a lot of firepower to deploy cash this year.

Joseph Ritchie

analyst
#67

Great to hear. And on that note, Dave and Chris, thanks so much for being here.

David Regnery

executive
#68

All right. Thanks, everyone. Thank you.

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