USANA Health Sciences, Inc. (USNA) Earnings Call Transcript & Summary
January 13, 2025
Earnings Call Speaker Segments
Reed Anderson
attendeeWell, great. Thanks, everyone. Good morning, and we really appreciate you joining us in person as well as on the webcast. I'm Reed Anderson with ICR, and we're thrilled to have Doug Hekking here. He's the CFO of USANA. He's joined us for the first fireside chat of 2025 ICR Conference. You've had -- Doug, you had some really exciting news, last couple of weeks, the announcement of the acquisition of Hiya Health. And I think it's probably very, very interesting on so many levels, whether it's strategic, financial, operational, so many ways you can work with us. And so I think that I want to spend a good portion of our time this morning focused on that and learn more about what it means for the future. But before we do that, I think it would probably be helpful if you would just start by giving us a brief overview of USANA's business kind of along with perspective on some of the key points of differentiation, strengths of your model, kind of things that contributed to the success over the last couple of decades, okay?
G. Hekking
executiveYes. I would say, foundationally, we're -- we consider ourselves a premium developer, manufacturer and distributor of premium supplements. And it's something that really foundationally we did since the inception. And so our founder, Dr. Myron Wentz, was a world renowned immunologist/virologist. And so all this foundation from a formulation, from an approach, from a commitment to how we approached it was critical. So we've been in business for just a little bit more than 30 years. We now are in 25 different markets around the world. Trailing 12 months was about $860 million. But we have 2 main manufacturing areas, both in Salt Lake City and in Beijing, China. And I think as we look about it, we have about 90% of our business right now outside of the U.S., with China being pretty close to 50% of that business, and we manufacture about 2/3 of what we sell. I would say the other relevant point is we have a robust and strong balance sheet. And we have -- and that allows some of this flexibility as far as our capital allocation process to go back and make that acquisition of Hiya.
Reed Anderson
attendeeGot it. Okay. Let's -- so that's great. Thank you. Let's shift into kind of a discussion of Hiya -- toward that because I think that is really top of mind for investors. What -- I don't think everyone is familiar with that, and so let's maybe start with a brief overview of that, kind of talk about literally the origin story, the founders, why they kind of got going here, but also the products, business model, wherever you want to take it. But I think a good, healthy, robust view that would be really helpful.
G. Hekking
executiveYes. I would say foundation, when we look at it, we -- this appealed to us. And we've gone through -- we've evaluated a host of different businesses, but this made a great deal of sense to us from adding shareholder value. It was a company that had a very similar ethos to USANA and the commitment, the passion towards health and wellness, I think particularly in this case, kids' vitamins and the space they operate. And then we also saw a business that was, although relatively young, has shown meaningful growth over the last several years with ability to go back and scale that business and generate some pretty meaningful cash flow. So those, I think, at the outset would be something that I would say would be pretty appealing. Their trailing 12 months in September, they generated $103 million in sales and an adjusted EBITDA of about $22 million. And that's some pretty meaningful progress. And I think the other aspect that we're quite excited about is, really, the superior excellent management team that came with it. And we've been pretty intentional with how we structure the deal to keep them engaged and helping kind of drive future performance there as well.
Reed Anderson
attendeeAnd how fast they've been growing? They've been growing obviously very fast.
G. Hekking
executiveYes. Probably north of 50% this last year. What we said in our initial release is kind of looking for growth approaching 30% of the top line this next year.
Reed Anderson
attendeeOkay. And there -- just kind of a sidebar there. So they're really focused on a market that you haven't focused on, the children's side of things. There is almost 100% incremental to your business the way from -- just from that target customer channel standpoint.
G. Hekking
executiveYes, yes. It's -- I think when we've looked at nutrition, we've looked at it really across the age groups. But relative to penetration, we have less than 1% of our sales in children's supplements. And this is what they do for the entirety, right? And so it's -- I think it's a nice complementary offering in a channel where we don't operate and in something that's probably not real disruptive to our existing business, I think, which we're excited about.
Reed Anderson
attendeeAnd what does their assortment look like in terms of either number of SKUs? Or kind of what are their hero products, that sort of thing?
G. Hekking
executiveYes. They have a small number of SKUs, 6 or 7 SKUs right now. About 60% of their revenue is from a daily supplement, a chewable supplement that they have. They introduced a greens product here in July -- of August '24, and it got a lot of traction in a short period of time. And we have a lot of people in our office taking are pretty excited about that product offering. It tastes like you mix the greens in there and it tastes like chocolate milk. And so hard to get people to take that when it...
Reed Anderson
attendeeAdults, not just children. That's great. You gave a little of the financial details, but maybe talk a little bit about just the structure of the deal because it was a little bit unique in that the founders are still going to retain some equity ownership. But talk about share of the structure and then kind of why that made sense for this deal for you.
G. Hekking
executiveYes. So we invested $205 million for about a 78.8% stake in Hiya. And it was really important to us because they operate in a space and have some expertise, some knowledge base that we don't have. So it was important that we got the talented management team along with the deal. And so as part of this, there's a put-call feature at the end of year 3 and at the end of year 5 that gives us the ability to go back and buy the remaining rollover equity from the transaction at predetermined valuation scale. And so the -- it was important that we would have the ability to go back and do that, not necessarily be mandated to do it, but also to keep those founders engaged in running the business and doing what they've been doing. And in all honesty, I think we'd be really, really happy if we had to pay them a lot of money at the end of year 3 and year 5. And so we set it up to be really a win-win structure.
Reed Anderson
attendeeYes. That makes sense. That's good. You've talked about the strategic aspect of it. But one thing I was going to ask, too, about, I guess, just thinking about the deal in general relative to investors because, again, it's kind of outside of your core space. It's a direct-to-consumer business. What is the key message that you want that investors to take away, whether they're prospective investors or whether they're investors in USANA today? What is really the kind of -- is there a pivot point? Or how should they think about this longer term?
G. Hekking
executiveYes. I would say it's a thoughtful allocation of capital in a business that's growing quick, that's generating cash flow. We've been very consistent in delivering the message that we are committed to the direct sales channel. And so this is not a move away from that, but it is a move to something -- a move toward something that has a different distribution channel, different growth aspects that are looking for a demographic, as you mentioned earlier, that maybe we're not addressing at the same level they are. And so there's so many additive benefits to do this. And I think just bringing on some different core competencies of -- that this team brings on. And then I think we offer kind of some competencies to them to help really leverage what they're doing prospectively as well.
Reed Anderson
attendeeYes. And you're going to run this business. They're going to run separately. You don't let them keep running the business. There'll be integration, et cetera, overlap. But how would -- because of how you're doing that, how should we think about either integration or the time line to how you become more assimilated as a couple of businesses?
G. Hekking
executiveYes. I would say when we looked to the business and came into it, we recognize we're going to run it independent. We didn't layer in a bunch of synergy modeling in there to go back and justify the business. We think there's a host of opportunities there relative to us manufacturing, how we distribute, our expertise at operating internationally. I think in the near term, we're really going to work on bringing them in, supporting them and getting them acclimated to being part of a public company. Some members of our corporate development team, their whole focus will be just to help this group and be additive. We don't want to be disruptive. We don't want to distract what they've been doing. They've been doing a very good job with growth and scaling the business. And so we -- every step that we take, we want to be pretty intentional to deliver it with. But we do think down the road, there's some opportunities to go back and maybe look at some different synergies.
Reed Anderson
attendeeOkay. Again, staying with Hiya because, again, I think that really is what people are very focused on. Let's talk about their competitive position. So who are their competitors? What's enabled them to become kind of the #1 provider in a space that it's a nicher market, but it's still a big market and it's competitive? So how do you think about their competitive position? What are some of the characteristics?
G. Hekking
executiveYes. I would say they positioned themselves pretty well. Trying to get kids to take vitamins, we know from our business, is not always the easiest thing to do. But I'll give them credit. They've developed something that's clean. It doesn't have sugar. And it's healthy and good for them. They've gamified it. They have this experience, they call it the Kidsperience, where when they first order, they come in and they get a bottle. And with that, they get a sticker pack, and then they get games on subsequent subscriptions. So right now, the business is 100% DTC, and it's all subscription-based. And so typically, that first order is subsidized. We charge them a discounted rate on the first order, kind of get that initial bottle out there and really engage the kids in the process. And they've really had a unique approach with how they've addressed the marketing and engaging both parent and kid and the way they've kind of broadened out their reach. So it's been pretty impressive.
Reed Anderson
attendeeAnd you touched on marketing. So what gives us -- some thoughts on that, too. Are they just really good in the digital space? Obviously, it's an e-commerce business. What are they doing that's really been very effective?
G. Hekking
executiveYes. I think it's a simple sharing the message. They're broadening out their advertising in a lot of the areas that you'd think on Meta and Google and some of these other things. But I think that engagement, both with parent, child, I think, is what's resonating with folks. And they've done a really effective job of getting that message out there and being mindful of their spend, acquiring new customers.
Reed Anderson
attendeeOkay. All right. Again, sticking with Hiya, so let's now think about the future. You think about growing this business. Just -- more just what -- you obviously have some opportunities to cross-pollinate ideas, but really just as you want to keep growing Hiya. How do you -- help us dimensionalize how you think about that. They're obviously going to grow their customer file and just because they've got a great position in the market. But what else is there that can amplify the growth, whether it's channels, products, et cetera? How are you thinking about all that?
G. Hekking
executiveYes. So when we interact with them, there's really kind of a 3-pronged approach, right? Really short term and focus is product innovation and broadening out the product offering. As we mentioned earlier, they have maybe 6 or 7 products in their product portfolio right now, and there's a lot of room there. I think right now, they're really focused on a younger demographic, within the 2- to 18-year old. I think there's room to kind of broaden that out and target different age groups within the continuum. And you see plans that they have for that. So that would probably be the #1 focus in the short term. They also are looking to go back and expand the channels where they distribute. So right now, it's just DTC, directly from the company. And so they're looking to go back and thoughtfully approach how they would go back and expand that footprint. And then in everything they told us, international was something that appealed to them, but it was a longer-term proposition. I think we're -- as we talked about synergies earlier, an area where we've done a lot, there is expanded internationally. And so with our experience and kind of what we've kind of gone through, I think maybe that's something that could accelerate a little bit, too. I wouldn't expect anything in '25, but I think it's something we could definitely pull forward a little bit from their forecast.
Reed Anderson
attendeeYes. Okay. That's helpful. Okay. Good. Let's do maybe one more on Hiya. I guess, you kind of hit on this, but I'll just ask it one more time in a different way. If you think about kind of your long-term vision for USANA, what are the other -- with Hiya, what other adjacent categories might make sense? Again, you talked within that 2 to 18, et cetera. Are there any other adjacent categories that might fit in there?
G. Hekking
executiveYes. I think we continue to go back and be pretty open-minded with how we look at it. I think our focus on the near term for the size of investment, this is for the company, I think a lot of the focus will be there. But we'll continue to go back and have conversations and entertain different thoughts that we have coming through. And so we'll be very open ears and open mind to go back and listen to different propositions. But I think anything that's focused on the health and wellness space, maybe some geographies where we're not currently doing business or maybe how it accelerate in some of the geographies where we are.
Reed Anderson
attendeeOkay. All right. Let's shift back to your core direct selling business. And so last year, it was kind of -- it continues to -- it was a challenging environment and for the entire industry, really. So maybe start with some thoughts about what you're seeing currently. Where are you seeing the most opportunity? Where is it still most challenging? Just kind of maybe paint a picture for us what you're seeing today.
G. Hekking
executiveYes. As you said, I think across the space and trying to go back and reach out, it's been a more challenging environment to go back and deal with. I think from our standpoint, we'd had a period of time where the sole focus was going out and getting out to customers firsthand. And I think we lost the focus a little bit about putting our distributor kind of first in that kind of value chain and enabling that group to go back and tell the story because, truly, in our business model, they are the ones that are reaching out, touching, making an introduction. And we do all the back office, we do development, distribution, incenting kind of the sales behavior we want to see. And so there's a renewed focus on that. As part of that, we introduced mid last year kind of a redevelopment of our -- a reorg of our commercial team. And that commercial team has 3 general agendas, right? One is to focus on the product and the innovation cycle there and pick that up and really be mindful there. And I would tell you, I think we have the best supplements you can find out there. The other one is the opportunity, because we deal with kind of independent business owners that really want to do this as a side income, and how do we engage that, how do we motivate that group to get out and be operational. And the other one is just fundamentally do a better job telling the brand story and how we differentiate. We have so many wonderful ways we differentiate. We got to tell the story better. And so those 3 things working together, we think, are going to be really impactful.
Reed Anderson
attendeeOn the brand side, what areas are you -- what initiatives do you have? Are you using, whether it's social media or traditional media that you're using to promote that, to expand that kind of the profile of the brand?
G. Hekking
executiveYes. I think we're using the ability to leverage the technology that we have. We are using our independent distributors to do this. And we're just being far more intentional with telling the story. There's already such a great story to tell there, and just being more intentional with that and provide it in a way that's very shareable and portable.
Reed Anderson
attendeeGot you. Okay. Good. China, so it's your largest market. It's, at least direct sales-wise, probably 50%. How would you characterize the operating environment there today? And what impact, if any, do you anticipate from the government's recent stimulus?
G. Hekking
executiveYes. The first thing I would say is, as we've gotten in, in China, we have a great management team there, hard working employees and incredible associates. It's really an industrious culture who wants to work, and they definitely had some more difficult economic times. It's good to see the government is starting to play a little bit more role to put some stimulus out there right? Right now, it's very macro. We haven't seen a great deal of trickle down there. I think more will be to come as far as what they'll be doing there. And I think that is important that we engage there. But I'll give you an example. This last quarter, we saw some pretty good growth in the number of distributors or customers that we have in that market. But we also saw a decrease in average spend per customer. And so we can go back and control what we control and really continue to work and engage that group and find more compelling opportunities, either it be a value proposition or a different incentive structure to kind of motivate some of that behavior.
Reed Anderson
attendeeThat's great. So a lot of initiatives probably in place for the next year or so.
G. Hekking
executiveYes.
Reed Anderson
attendeeOkay. That's good. More to come on that. Let's talk about capital allocation because, again, it kind of goes back to the Hiya thing. That was -- you guys were very judicious and patient to find that deal. That looked -- that worked out really well. So how do we think about that kind of going forward? Frame where we are today and then kind of going forward.
G. Hekking
executiveYes. I would say top priorities for us have always been direct selling model, any options we have there to go back and accelerate that and grow the direct selling model. Then we've looked at kind of inorganic growth, which is what Hiya was. But I would reposition a little bit and go back and tell you, it's still kind of the direct selling, but I would also say our existing companies that we own. So in addition to Hiya, we had a couple of small ones we did before there and really focus on investment in those things and really leveraging the investment to the best of our ability. And then I think second would be going back and looking at maybe some of these areas, having the open ears and open eyes of maybe at least considering some of these alternatives, as we're focused on really kind of integrating Hiya and kind of building them up. And then subsequent to there, we probably take -- we put a little bit of debt on the books with this transaction, not much, $23 million, but still on a very positive net cash position. We'd probably look to go back and just make some choices there, depending on what's happening in the interest environment, what makes sense, what doesn't. And then historically, when we've had excess beyond there, we've typically bought some shares back in the open market. That would be kind of our priority stack.
Reed Anderson
attendeeThe investments you talked about, again, in kind of those several buckets, how would you -- a, you haven't really given an outlook for '25, so you don't need to pin down a number. But just from a quantity standpoint, is it kind of stable? And then secondly, is it focused on technology? Kind of what would be the nature or characteristics of those kind of over the next year or so?
G. Hekking
executiveYes. Just investments?
Reed Anderson
attendeeYes, exactly.
G. Hekking
executiveYes. A lot of it has been -- used to be, most of it was on productive capacity, different equipment. A lot of that has migrated more towards technology and leveraging technology. And I would see that being the case going forward. We're a very low capital-intense business. And so we can really leverage some of these pieces of equipment, be very mindful on that. So a lot of the investment is really on the technology and the talent and the resource side that's going to catalyze and generate momentum in the top line.
Reed Anderson
attendeeThat's great. Well, I think we're getting close here, kind of about -- and so I'll -- that kind of ends my questions. But is there anything else you'd like to say or just kind of closing thoughts for folks here?
G. Hekking
executiveYes. I think we're very excited about the Hiya acquisition. We're excited about many of the initiatives as you saw in the direct selling business that we've been putting in a way and starting to go back and get a little bit of traction there. It's -- we still got a lot of work in front of us, but we make a fantastic product, and we got to find a way to get that message out to more and more consumers out there, so they can share in that benefit.
Reed Anderson
attendeeThat's great. Well, thank you, Doug. All right. That concludes our fireside with USANA. Thank you.
G. Hekking
executiveThanks, Reed.
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