Victory Capital Holdings, Inc. (VCTR) Earnings Call Transcript & Summary

February 11, 2021

NASDAQ US Financials Capital Markets earnings 61 min

Earnings Call Speaker Segments

Operator

operator
#1

Good morning. Welcome to Victory Capital's Fourth Quarter and Full Year 2020 Conference Call. [Operator Instructions] At this time, I will turn the call over to Chief of Staff and Director of Investor Relations, Matt Dennis.

Matthew Dennis

executive
#2

Thank you. Before I turn the call over to David Brown, I would like to remind you that during today's conference call, we may make a number of forward-looking statements. Please note that Victory Capital's actual results may differ materially from these statements. Please refer to our SEC filings for a list of some of the risk factors that may cause actual results to differ materially from those expressed on today's call. Victory Capital assumes no duty and does not undertake any obligation to update any forward-looking statements. Our press release that was issued after the market closed yesterday disclosed both GAAP and non-GAAP financial results. We believe the non-GAAP measures enhance the understanding of our business and our performance. Reconciliations between these non-GAAP measures and the most comparable GAAP measures are included in tables that can be found in our earnings press release and in the slide presentation accompanying this call, both of which are available on the Investor Relations portion of our website at ir.vcm.com. It is now my pleasure to turn the call over to David Brown, Chairman and CEO. David?

David Brown

executive
#3

Thanks, Matt. Good morning, and welcome to Victory Capital's Fourth Quarter 2020 Earnings Call. I'm joined today by Michael Policarpo, our President, Chief Financial and Administrative Officer; as well as Matt Dennis, our Chief of Staff and Director of Investor Relations. I'll start by providing the business overview for the quarter as well as an overview of the full year 2020 and an update of our pending THB acquisition. Then, I will turn it over to Mike, who will review our financial results in greater detail. Following our prepared remarks, Mike, Matt and I will be available to take questions. The business overview begins on Slide 5. Victory Capital ended 2020 with record-breaking financial performance across a number of metrics. Our business performed well in a very challenging operating environment. We entered the new year with strong momentum. Adjusted EBITDA margin increased to a record 52% during the fourth quarter, resulting in record adjusted quarterly earnings of $1.07 per share. That's up 7% from the third quarter of 2020. Investment performance also remained strong, with 67% of AUM outperforming respective benchmarks over the 1-, 3- and 5-year periods ended December 31. Firm-wide assets under management rose to $147.2 billion at December 31, 2020, an increase of 11% relative to September 30. We ended the year with long-term AUM of $143.7 billion. Long-term gross flows increased 12% quarter-over-quarter to $5.7 billion. We also saw a substantial improvement in our net flow picture in the fourth quarter relative to the first 3 quarters of the year. While we continued to see some of the same headwinds in our net flow profile in Q4 that we saw in previous quarters, it did slow; and activity on the intermediary and institutional sides of our business was strong and included the funding of some previously awarded institutional mandates and a number of intermediary platform wins in placements. For example, on the retirement side of our business, we executed a selling agreement with ADP for the USAA mutual funds. Additionally, our recently launched NASDAQ Next 50 ETF, ticker, QQQN, has been approved for sale on the LPL, Raymond James, and more recently, the Morgan Stanley Wealth Management platforms. And Sterling Trust Capital added Sophus emerging markets strategy to its discretionary models. We've also increased our focus on registered investment advisers with the addition of a team of distribution professionals with deep experience specializing in this channel and expect to see increased activity as we progress through the year. Lastly, we established a new institutional level relationship with Citi Private Bank earlier in the year. Moving to capital management. We generated strong cash flow for the quarter. Consistent with prior guidance, most of the excess cash we generated in 2020 was allocated to reducing debt. This reduced our leverage ratio to 1.8x at year-end. We also have made additional debt payments post year-end, which Mike will cover. Finally, we increased our quarterly cash dividend from $0.07 to $0.09, a 29% increase. We remain committed to enhancing our financial flexibility and balance sheet capacity through reduction of debt so that we can pursue strategic acquisitions while also balancing returning capital to shareholders through dividends and share buybacks. We will continue to evaluate the balancing of the two, especially as we continue to create capacity on our balance sheet through debt and interest expense reduction. Turning to Slide 7. We'll step back and review the full picture for 2020. In addition to ending the year with record long-term AUM and record gross flows, we saw marked improvement in long-term net flows as the year progressed. Adjusted net income with tax benefit per diluted share was a record $3.87, up 47% from $2.63 in 2019. We had record adjusted EBITDA margin of 49% in 2020, reflecting the strength, efficiency and flexibility of our business model, even as we navigated a very uncertain business and market environment. We reduced our debt by $164 million over the course of the year, while at the same time, returning $42.6 million to shareholders. And with the latest dividend declared yesterday, we've increased the quarterly cash dividend by 80%. We continued to invest in our business in 2020 through meaningful investments in production development, digital transformation, data and technology. This included the launch in November of a new digital platform to support clients across all our business channels. The pursuit of attractive inorganic growth opportunities also remained a focus last year and will continue into this year. In September, we announced that we had acquired a 15% interest in Alderwood Partners, which provides us with an attractive return opportunity and broadens our international scope for future acquisitions. We are on track to close the previously announced THB Asset Management acquisition later this quarter. We look forward to welcoming THB as our 10th investment franchise and integrating their ESG-focused investment strategies onto our platform. Both our investment in Alderwood and our acquisition of THB will broaden our distribution opportunities outside the U.S., particularly in the U.K., Europe and Australia. We are continuing to actively evaluate M&A opportunities with a focus only on those that will make our company better by providing access to specialized asset classes, new distribution channels and/or the potential to expand our client base beyond those what we serve today. Simply put, we are in search of acquisitions that are strategic to our business. Looking back even further, Slide 8 lists several of the objectives we laid out at the time of our IPO in February of 2018. As you can see from the table, we've generated substantial profitable growth through 2020. Through year-end, we've achieved an 88% increase in revenues, expanded margins by 1,000 basis points, more than tripled our GAAP earnings per diluted share and more than doubled the adjusted net income with tax benefit. This illustrates the tangible results we've achieved since becoming a public company, and we believe, serves as a report card for our business. It's important to note that we have achieved these results while continuing to reinvest significantly in our business, retain and improve our talent base and deliver strong investment performance results for our clients. Looking ahead, we'll continue to focus on strong execution while maintaining a long-term view and creating lasting value for our shareholders. Turning to Slide 9. I'd like to provide a brief update on our Direct Investor business. We continued to enhance the service and product set we offer to direct investors and expanded our executive leadership team to include Nikhil Sudan, who has been appointed to the newly created position of President, Direct Investor business. Nikhil brings a wealth of experience in this role, most recently serving as a leader in McKinsey's wealth and asset management practice. We are very pleased to welcome him to Victory. Looking at the direct business, we continue to benefit from our referral agreement with USAA and our ability to deliver a diversified set of competitive products to USAA members and other direct investors. Since we launched the business in July 2019, we have approximately 115,000 new funded account registrations. A good highlight is the USAA 529 College Savings Plan, which remained net positive in terms of both account growth and flows during 2020 and since we acquired the business in July 2019. In November, we completed the final transition from the USAA's technology platform and introduced a new proprietary digital experience to serve direct investors as well as clients in other business channels. The new digital marketplace advances our sales and marketing efforts and enable us to more effectively promote our products to direct investors who are not USAA members. An example of a new feature is a software-based investment planning solution that enables investors to create a personalized portfolio for retirement and non-retirement accounts based on their specific goals and risk tolerance. Earlier in 2020, we launched a new IVR contact center technology, which is fully integrated with our CRM data and better supports our marketing initiatives to gain wallet share with existing direct investors and attract new investors to our platform. In addition to our marketing and digital efforts, we are focused on continuing to expand investment options. In conjunction with the launch of our digital platform, we added a new no-load member share class to 11 of our existing victory funds, specifically for the direct business. This means that direct investors are now able to invest in mutual funds not previously available through the legacy platform. We also introduced taxable and tax-exempt fixed income separately managed accounts, SMAs, managed by our USAA Investments franchise on the direct platform in the fourth quarter. As a sidenote, we will be offering this to the intermediary channel in the coming weeks as well. During the year, we broadened our firm-wide commitment to responsible investments by becoming a signatory to the United Nation's supported Principles for Responsible Investment. In conjunction with this commitment, we revised the strategy for the USAA World Growth Fund to focus on sustainable and responsible investing and ESG considerations and changed the fund's name to USAA Sustainable World Fund. We've been steadily securing more product placements and shelf space for fixed income strategies managed by our USAA Investments franchise. The exceptional performance being generated by this group, which I'll cover in a moment, is greatly enhancing our efforts to build these pipes for future asset flows. This has picked up recently, and we anticipate this continuing throughout the year. As I mentioned, in the fourth quarter, we established a selling agreement with ADP for USAA mutual funds, and Voya added the USAA Intermediate Term Bond Fund to one of its fiduciary products. Charles Schwab also made allocations through its UMP product to the USAA High Income Fund and the USAA Income Fund. We are confident that we will continue to achieve more wins in 2021 as we further expand the commercial distribution of these strategies. Turning to Slide 10. I'll review the acquisition of THB Asset Management, which, as I said earlier, is on track to close later this quarter. THB has a 38-year history with an impressive investment performance track record. As of January 31, the firm managed approximately $555 million in the micro-cap, small-cap and mid-cap asset classes, including U.S., global and international strategies. That number is up about 28% since the time of announcement. These are capacity constrained asset classes that we know well and that are in demand. These are also asset classes in which active management is an important part of a well-diversified portfolio. From a business perspective, THB has significant room for AUM growth across its product set, which we think will significantly accelerate with our distribution support. All THB strategies have ESG considerations fully integrated into their investment processes. In fact, THB was an early adopter and has been managing socially responsible investment portfolios for decades. The table on this page highlights THB's stellar investment performance track record. All 4 of THB's primary institutional strategies have outperformed their respective benchmarks for the 1-, 3- and 5-year periods ended December 31. Additionally, all the strategies are ranked in the top quintile or top decile for the 1-year period and top quartile for the 5-year period according to eVestment. This is a testament to the strength and consistency of THB's processes and long tenure managing strategies in these specialized asset classes. THB is a great fit for us on many levels and highlights our ability to strike financially attractive, creative deal structures with talented investment organizations. THB's entrepreneurial client-first culture aligns well with ours, and we are very pleased to welcome them to our team. On Slide 12, I'll review our investment results for the quarter. As of December 31, 64% of company-wide AUM in mutual funds and ETFs was ranked 4 or 5 stars overall by Morningstar. 16 mutual funds were ranked in the top quartile by Morningstar for the trailing 1-year period, including 11 funds in the top quintile. Looking at the investment performance of our VictoryShares ETFs, 4 were ranked in the top quintile by Morningstar, including 2 ranked in the top decile for the trailing 1-year period. Performance of the fixed income mutual fund and ETFs managed by our USAA Investments franchise remained very strong in the fourth quarter. The percentage of AUM in those products outperforming respective benchmarks over the trailing 1-year period was 90% as of December 31. Additionally, 14 out of 16 mutual funds and ETFs were ranked 4 or 5 stars overall by Morningstar. This includes the 2 active fixed income ETFs managed by USAA Investments, which achieved their 3-year track records in October and were ranked 4 stars overall by Morningstar as of December 31. Reflecting on 2020 as a whole, there's no doubt that it will be characterized as a year of unprecedented challenges, both personally and professionally. As we emerge from the global pandemic crisis, there will be undoubtedly substantial change ahead. We believe our business model, which combines boutique investment qualities with the benefits of a fully integrated, centralized operating and distribution platform, is uniquely situated to navigate and thrive as we look forward. In fact, history shows that this type of market environment presents real opportunities for talented active managers like our franchises and solutions platform to outperform and deliver meaningful results to our clients. Now I'll turn it over to Mike to review our financial results in more detail.

Michael Policarpo

executive
#4

Thanks, Dave, and good morning, everyone. The financial results review begins on Slide 14. Revenue for the fourth quarter increased 6% from the third quarter, reaching $200 million in the period. For the full year, revenues were a record $775 million, up 27% from the $612 million reported for 2019. GAAP operating margin was 39% in the fourth quarter and 41% for the full year. Our fourth quarter margin was down on a GAAP basis from the third quarter, primarily due to a noncash adjustment to the book value of the earn-out liability related to the acquisition of USAA's Asset Management business. In the fourth quarter, this adjustment increased operating expense by $7.5 million compared to the third quarter. This adjustment was net of the first maximum earn-out payment of $37.5 million that we made to USAA during the quarter. As you may recall, these earn-out payments are based on revenue retention, which was in excess of the maximum hurdle rate in our first year of ownership. GAAP net income was $54.9 million in the fourth quarter compared with $55.7 million in the third quarter. Versus the fourth quarter of 2019, GAAP net income rose by 46%. GAAP earnings per diluted share were $0.75 in the fourth quarter, that was down $0.01 from the third quarter and up $0.24 or 47% with the fourth quarter of 2019. For full year 2020, GAAP net income jumped 130% to $213 million, while GAAP EPS rose 129% to $2.88 per diluted share compared with $1.26 per diluted share last year. Adjusted EBITDA margin widened to a record 52% in the fourth quarter. Compounding the higher quarter-over-quarter revenue, the margin expansion drove adjusted net income with tax benefit to a record high $78.6 million, which was up 7% from the previous record set in the third quarter. Adjusted earnings per diluted share reached $1.07, which was up from $1 per diluted share in the third quarter and up from $0.99 in the same quarter last year. For the full year period, adjusted EBITDA margin expanded 480 basis points to 49%, up from 44% in 2019 due to better operating leverage and resulted in full year ANI with tax benefit reaching a record $286 million. This was up 48% from ANI with tax benefit of $193 million in 2019. On a per share basis, ANI with tax benefit improved to $3.87 per diluted share, a 47% increase from 2019. As Dave highlighted, we increased our quarterly cash dividend for the third time in the past year. We also continued our share repurchase program while directing most of our free cash flow to reducing debt. We paid down $49 million during the quarter, which increased full year debt prepayments to $164 million. This reduced our leverage ratio to 1.8x at the end of the year. Since the beginning of 2021, we have repaid an additional $32.5 million of debt. Turning to Slide 15. Total AUM rose 11% during the quarter. The $147.2 billion of AUM at year-end reflects positive market action that was partially offset by net outflows, which improved in the fourth quarter. Since the first quarter low point at the end of March, our total AUM rose steadily during the final 3 quarters of the year, increasing 19%. The diversity of AUM and our distribution channels remained strong throughout the year. Long-term asset flows are covered on Slide 16. Consistent with guidance on our third quarter call in November, the improving flow trend that began in the second quarter continued in the fourth quarter. From the chart, you can clearly see the steady decline in redemptions throughout the year. Also, gross flows turned higher in the fourth quarter, increasing by 12% from the third quarter level. A couple of our won, but not yet funded mandates came in during the fourth quarter, and we have a significant number of remaining mandates that have yet to fund. We expect most of these to fund in the first half of this year. Turning to Slide 17. Quarter-over-quarter revenues increased by 6%, which is slightly ahead of the 5% increase in average AUM. The average fee rate in the quarter rose $0.07 of a basis point to 57.1 from 56.4 basis points in the prior quarter. The higher average fee rate in the fourth quarter was the result of improving asset and channel mix shift, better flow from fees on certain USAA mutual funds as well as additional performance fees recorded in the fourth quarter. This was partially offset by higher yield support on money market funds during the period and a slight decline in administration and servicing fees. For the full year, our average fee rate was 56.8 basis points. Looking ahead, we continue to be encouraged by the improving investment performance in the largest USAA mutual funds with fulcrum fees. As Dave highlighted, investment performance has continued to outpace respective benchmarks on many of the fixed income products managed by our USAA Investments franchise. Moving to Slide 18. The higher fourth quarter expenses compared with the third quarter were attributable primarily to the increase in the contingent liability valuation for the remaining USAA earn-out I mentioned previously. Fourth quarter adjustment of $9.5 million reflects a lower discount rate used to calculate the liability's present value plus a shorter time period for the 3 remaining payments and is net of the cash payment made during the quarter. This expense is included in acquisition-related restructuring and integration and represents nearly the entire increase in this category from Q3 when this adjustment was $2 million. The maximum liability of the 3 remaining payments is $112.5 million. At year-end, the estimated present value was $92 million. Collectively, personnel and operating expenses were 6% higher than in the third quarter, which was in line with revenue growth in the period. Personnel expenses grew 12%, which include a sizable noncash mark-to-market for our deferred compensation plan in Q4 as a result of market appreciation. This expense is 100% offset as a reduction in nonoperating expenses and has no financial impact on the company's earnings. Adjusting for this expense, personnel expense growth was 6% and in line with our revenue and earnings growth for the quarter. Variable operating expenses flexed higher due to the increased AUM and revenue in the quarter, and other operating expenses rose 1%. Nonoperating expenses declined by 35% from the third quarter. This was driven by 6% lower interest expense quarter-over-quarter as outstanding debt continued to rapidly decline in the quarter and the offset for the deferred compensation plan mark-to-market mentioned previously. Before we move to our non-GAAP results, we thought it might be helpful to illustrate long-term trends in our annual incentive compensation on Slide 19. Another benefit of increasing scale is that the incentive compensation increased in absolute dollars since our management buyout with the addition of new investment franchises, distribution and supports that. But the percentage of pre-incentive compensation EBITDA represented by that incentive compensation has been reduced by more than half from 40% to less than 19%. This is another demonstration of the substantial operating leverage we can achieve with our business model. Slide 20 provides a snapshot of our non-GAAP metrics for the quarter. Adjusted net income with tax benefit per diluted share was up 7% from the third quarter and up 8% from $0.99 per diluted share reported in last year's fourth quarter. While we are not surprised by our strong financial performance and record results in 2020, it is still gratifying to realize the profitable growth we envisioned. Our highly variable expense structure was deliberately designed to ensure consistently strong financial results regardless of market conditions. Our strategy was put to the test during the year, coupled with resilient execution, we emerged as a stronger company. This certainly included strong execution by our investment franchises and solutions platform. Our investment professionals successfully navigated the unprecedented disruptions during the pandemic while continuing to deliver robust investment performance. Our investment teams were provided with uninterrupted best-in-class resources from our centralized operating platform, allowing them to remain focused on managing client assets. Our adjusted net income of $71.8 million generated in the fourth quarter was another record. There also was a small increase in the quarter's cash tax benefit due to making the first full contingency payment to USAA, which increased goodwill and acquired intangibles modestly during the quarter. The end result was an ANI with tax benefit growing by 7% in the quarter to $78.6 million. As we look ahead, the significant expansion in our adjusted earnings margin from Q1 to Q4 in 2020 of 700 basis points is a testament to our financial execution and our operating platform. Margins will vary quarter-to-quarter based on the timing of investments we are making to drive future growth and some seasonality of certain expenses. We look at our full year 2020 margin level of 49% as sustainable going forward, which will include our investments in the digital transformation of distribution and marketing, product development, data, technology and analytics. Finally, moving to Slide 21. I'll cover our capital management activities. We paid down an additional $49 million in debt during the quarter and another $32.5 million subsequent to year-end. Since the origination of the term loan in July of 2019, we have repaid approximately $345 million of the outstanding debt. As a result of our proactive measures to manage our interest costs, our cost of debt has decreased over 240 basis points since July of 2019. You can see the impact of the steady decline and our pay-downs in the chart on the top right of this slide. Also, our $100 million committed revolver remains undrawn, and we continue to generate substantial free cash flow. GAAP net cash flow from operating activities in the fourth quarter was $68 million. For the full year period, cash flow from operations totaled $251 million, which does not include the $27 million we realized in cash tax savings during the year. With our strong financial position and free cash flow, we have added flexibility to return capital to shareholders. As we look ahead, we intend to maintain our capital allocation priorities with the majority of our excess cash flow being allocated to reducing debt. However, as our cash flows grow and leverage declines, we intend to strike the balance that allows us to continue to pursue strategic and value-creating acquisitions while increasing capital returns to shareholders. In the final quarter of 2020, we returned $10.3 million to shareholders in the form of share repurchases and dividends. We repurchased 272,000 shares at an average cost of $19.72 per share and announced our third consecutive dividend increase. For the full year, we returned a total of $42.6 million in capital to shareholders, nearly matching the savings in our run rate cost of financing. With our debt-to-equity ratio close to 1:1 and a very attractive interest rate below 3.5% locked in on $450 million of the outstanding debt, we are evaluating that this fixed rate portion of our debt might represent a natural floor. Of course, it will ultimately depend on a number of factors that will be driven by the actual facts and circumstances. And given what we have all endured over the past year, we know a lot can change in a very short period of time. With that, I will conclude our prepared remarks and turn it back over to the operator for questions.

Operator

operator
#5

[Operator Instructions] Your first question is from the line of Chris Shutler with William Blair.

Christopher Shutler

analyst
#6

You mentioned that you're evaluating the optimal leverage level. Could you just give us a little more insight on what you're thinking there, at least at a high level? And should we read that at all as saying anything about the size, the potential acquisitions you're looking at?

David Brown

executive
#7

Chris, a couple of things. One is, no, you shouldn't read that at all as the size of acquisitions we're looking at, as I've said many times, we're going to do small acquisitions. We're going to do large acquisitions. And really, the key driver is going to be, is it strategic to our business? We're not going to do sized acquisitions just to gain size and scale. I think it has to be a lot more strategic than that. As Mike and I talked about in the prepared remarks, the optimal leverage level, it will depend on facts and circumstances of the time, but we are evaluating where we are today, and when we think about the reduction of debt, the reduction of the cost of debt and really the strengthening balance sheet and our free cash flow and the strength of our business, it just makes sense to look at this probably through a different lens. I think we are -- our balance sheet is prepared, and we're prepared to really balance it to where we're not going to do anything that's going to prevent us to -- from doing an acquisition, but also probably increase our ability to return capital to shareholders through buybacks and through dividends.

Christopher Shutler

analyst
#8

Okay. Got it. And then one more specific, just regarding the rollout of separately managed accounts at USAA. Are you able, as part of your relationship, to become more of a, I guess, a managed accounts provider there, building goals-based portfolios that incorporate both proprietary and third-party funds and ETFs. I'm just not sure exactly what the line is between what you're allowed to do and what Schwab can do as part of the relationship?

David Brown

executive
#9

So if we start about -- start with our Direct Investor business, we have the ability to offer our current clients, which are -- which -- a good amount of them are USAA members, some are not, we can offer them any product that we'd like. The referral agreement from USAA, they're referring members that inquire about USAA mutual funds over to us. They inquire through a call or through digitally, and they'll refer those to us. Once we are speaking to a USAA member, we have the ability to offer them really any product that's -- that we have in our Direct Investor business. And as we talked about, we have mutual funds, we've expanded the mutual funds to add some Victory Funds. We can offer them a portfolio planning tool. We have the fixed income SMAs we talked about, and we'll be expanding that. So we have the ability to really offer them any product. What you're probably referring to is the referral agreement and how things are referred over, and we get the referrals in reference to the USAA mutual funds.

Operator

operator
#10

Your next question is from the line of Randy Binner with B. Riley.

Randolph Binner

analyst
#11

Good quarter. I've sort of -- kind of a couple of cleanup questions. I guess first on Solutions, Dave, you highlighted in your script that the 529 was good and it was. But I think the flows were maybe a little bit slower there. So just asking, is it -- is there a slowdown in that business? Or is that just kind of normal fluctuation we'd see there? And I'm just looking for kind of the outlook you see from flow perspective for Solutions in '21?

David Brown

executive
#12

The Solutions business for us is really going to be a grower. It's a grow -- has been a grower. And when we look forward what we have to offer there, where the Solutions business really is an engine -- an investment engine for us. So you think about the VictoryShares ETFs, you think about some of the customized portfolios that we do and some of the other products, we think that's going to be a grower, especially as investors are thinking about outcome-based portfolios and more custom-based portfolios. If there is a slowdown quarter-to-quarter or if one quarter is slower than another, that's really just an ebb and flow of just natural market swings.

Randolph Binner

analyst
#13

Okay. Got it. And then, Mike, can you please review the -- some of your comments around the compensation line. I think you said maybe the stock-based comp aspect of the personnel comp and benefits line gets offset in operating. But I just wanted to understand what the offset you referred to is in the income statement?

Michael Policarpo

executive
#14

Sure, Randy. Yes, so it relates to -- we have a deferred compensation plan offered to employees and the asset and the liability that sit on the balance sheet. So when there's a mark-to-market, and we saw a strong market appreciation in Q4, we recorded $3.4 million of a markup of that plan that goes through the compensation line item. And that same $3.4 million is offset in nonoperating expenses as a reduction of nonoperating expense. So it gives the inflation, if you will, of our personnel expense which is really offset 100% by the decline in nonoperating expense that we show. It has no impact at all to the bottom line, but it's really a geography.

Randolph Binner

analyst
#15

Okay. Understood. And then on -- just on USAA, is there -- are there any further earn-outs that are notable expected for 2021?

Michael Policarpo

executive
#16

Sure. It's Mike again. So the structure of the earn-outs with respect to the USAA acquisition was over 4 years. So on an annual basis, there's a maximum payment of $37.5 million annually. And as we've said in our prepared remarks, we met -- exceeded the maximum revenue threshold from a retention perspective in 2020 and made the first of those payments in the fourth quarter. So we would expect, going forward, we'll evaluate the ongoing levels of revenue based on the contractual obligations that we have, and we have up to 3 additional payments that we will make over the next 3 years, really Q3, Q4 time frame post the computations and the evaluation.

Randolph Binner

analyst
#17

Okay. Yes. So we have it in the third quarter. But I guess, this year, it slipped more to the fourth quarter. Is it right?

Michael Policarpo

executive
#18

Yes, it's just the timing. Yes, it will -- I mean, the anniversary, if you will, of the close was July 1. By the time you'd make the computations and the payments, it will be Q3, Q4 ongoing. It just was in Q4 this year.

Operator

operator
#19

Your next question is from the line of Ken Worthington with JPMorgan.

William Cuddy

analyst
#20

This is Will Cuddy filling in for Ken. So Dave, you mentioned several intermediary wins in your prepared remarks. Could you help us understand the progression from initial intermediary placement to flows? How long does it typically take to get traction on a new intermediary platform? And how does that time line vary depending on the intermediary?

David Brown

executive
#21

So it really does vary based on each platform. I think a rule we kind of use internally is, from the time you're -- have -- are approved, it's probably a year before you see significant flows. Some of the platforms are sooner. Some of them are longer. It also depends on exactly what you're being approved and where you're being approved. But I think a good rule of thumb is probably 12 months. And so we're seeing a lot of traction, the strong investment performance plus our ability to just continue to work into our pre-existing relationships and new relationships. So we're building the pipes today, and we know -- when you look over the horizon 6 to 12 months out, we know that it's going to follow with flows.

William Cuddy

analyst
#22

Great. So -- as a second question, so there's been a renewed recent interest in asset manager consolidation. As you look at your M&A opportunity set, how has the uptick in asset manager M&A interest impacted your outlook to source attractive and strategic firms at good valuations?

David Brown

executive
#23

So really, this is the busiest we've ever been from sourcing and speaking to potential acquisition candidates. For us, it's not an issue of having the volume. And we've had plenty of volume, and we have plenty of volume today. It's really finding the right partner for us. We are selective. We've been doing acquisitions for a long time. We are not in a rush. But that being said, it is pretty fruitful out there talking to people, and we're looking at things that are going to be strategic to our business. As far as valuations go, they're in line. Some are rightfully more expensive than others based on quality. But for us, we have the means, the resources and the balance sheet to really -- to get things done that we think would make sense. But for us, it's not a volume issue. It's really about a selection issue.

William Cuddy

analyst
#24

Great. And just as quick cleanup, Mike, and apologies if I missed this. But what was the impact of the fee waivers and fulcrum fees for the quarter?

Michael Policarpo

executive
#25

Yes. So our basis points in the fourth quarter was 57.1. And the increase, if you will, quarter-over-quarter was a combination of enhanced fulcrum fees as well as assets and client mix, just with the market appreciation and seeing a little bit more towards equities, and then were offset a little bit with increased waivers on money markets. The yield support with respect to money markets is still present. And then the -- we had a little bit of a drag in admin and service fees to offset that. So you kind of look at that and it nets out to a 0.7 basis point increase quarter-over-quarter. The annual performance fees that we booked are immaterial still overall to the business. They are less than 1% of revenue for the quarter. So really, it was driven by slight improvement in fulcrum fees quarter-over-quarter, not significant. We're still -- we still have upside with that as we look out, it's still a negative impact to the business.

Operator

operator
#26

Your next question is from the line of Kenneth Lee with RBC Capital Markets.

Kenneth Lee

analyst
#27

Just one follow-up in terms of potentially seeing some increased capital returns, realizing that you're going to still allocate the majority to delevering. Wondering if you could just talk further about considerations that could bias the additional capital returns either to share repurchases or dividends?

David Brown

executive
#28

We have not decided really the avenue on how we're going to deliver that, be it an increase in dividends or be it an increase in the buybacks. We have increased our dividend over the last few quarters. I wouldn't anticipate that changing. But as far as the real capital allocation, it will really depend on the facts and circumstances at the time. What we know is we're generating more free cash flow. We know our cost of debt has come down. We know our business has strengthened. Our balance sheet is strong. We have a really positive outlook for the growth of our business. So we'll figure out at the time, working with our Board, what the right avenue is to increase, and it doesn't have to be through one. It could be through increased buybacks or could be through increased dividends and a combination thereof.

Kenneth Lee

analyst
#29

Great. Very helpful. And just one follow-up, if I may. You mentioned in the prepared remarks seeing some contribution from previously awarded mandates being funded in the fourth quarter. Wondering if you could just give us a little more detail, how much of a contribution that was in terms of net flows? And then relatedly, in terms of the unfunded pipeline being funded in the first half of this year, wondering if you could just help us quantify a rough ballpark there?

David Brown

executive
#30

Yes. So it contributed to the fourth quarter. I would say it wasn't a material amount. When I think about the first half of this year, we have a sizable amount that has been awarded to us, but not funded yet, and that's building. That's going to lean very heavily towards the first half of the year. A lot of that is going to be through our institutional channel and some of our smaller amount in our kind of retail and retirement channel. We don't -- as you know, we don't really give guidance on flows intra-quarter, and a lot can change quarter-to-quarter. But we have a book that's building. And it's really founded on -- we have really strong investment performance across the board. We have some products that I think are starting to see traction through -- really through a desire for investors to use these products in their portfolios. And then we've also added a few sales professionals that we talked about in the prepared remarks,to focus on registered investment advisers. And that's a new focus for us, and we're starting to see some benefits there. And then we're rolling out our fixed income SMAs commercially in the next few weeks. So we're excited about that as well. So put all that together, and I think we have a more positive outlook around flows as we think about from a gross perspective.

Operator

operator
#31

Your next question is from the line of Alex Blostein with Goldman Sachs.

Sheriq Sumar

analyst
#32

This is Sheriq filling in for Alex. Appreciate the color on the M&A front. If you can provide more details on the pipeline in the sense, what kind of asset classes and what kind of channels you guys are targeting? And how are the conversations progressing on that front?

David Brown

executive
#33

Sure. So let me start off and say that anything we do is going to be strategic. We are not interested in just doing something for size sake or scale sake. I think we have the size and scale and the operating leverage, as you could see, with our margins for the year in this quarter. We're looking -- we start off with products. We're looking for products that fit within a portfolio, a well-diversified portfolio, a portfolio of the future. And when you think about that, you think about products that generate income, products that potentially are in private markets, products that offer solutions, have an ESG tilt to it, more outcome-based. I mean we're really looking at those kinds of products when we think about acquisitions. And then from there, we're also looking at, do these acquisitions bring us more distribution? Do they bring us access to new clients, new geographies and distribution and also in manufacturing? The sizing of the pipeline -- acquisition pipeline really ranges from small and very strategic to large and strategic. We've done acquisitions, the latest one we've done, THB, is small, but very strategic and is going to be a grower. It's going to bring us positive flows, great investment performance, great asset classes. It fits what we've been looking for. You go back to USAA, it was very large in size, and it was very strategic for us. It brought us a great fixed income offering. It brought us a new distribution channel, a new business in the Direct Investor business. So we've built our business really now to have a platform where we can do something that's small and something that's large, and we're talking really to all ranges in size.

Sheriq Sumar

analyst
#34

Got it. And one more for Mike. On the 49% sustainable margin going forward, can you help us understand the sensitivity to that if the markets kind of just keep going higher? Or if at all, we see like a decline in the markets in '21?

Michael Policarpo

executive
#35

Yes. So we did guide to kind of our full year margins as kind of sustainable and foundational as we look ahead. I think margins will ebb and flow quarterly depending upon seasonality of expenses, the level and timing of investments that we're making as well as kind of ongoing asset and product mix, if you will. With 2/3 of our expenses being variable, we have tried to design the expense base of the business to flow with market. In Q2, we had seen some market depreciation and some recovery, the early part of 2020, and we sustained margins that have since expanded since then. So we think that the business is set up pretty well to flex with margin and market appreciation. But the 49% is where we feel comfortable running the business where we are today, inclusive of the investments that we highlighted in our prepared remarks and kind of where we're thinking going forward.

Operator

operator
#36

And your next question is from the line of Jeremy Campbell with Barclays.

Jeremy Campbell

analyst
#37

So maybe just a higher level one. Dave, you and Mike have gone through a rigmarole of the different kind of positive things from declining headwind from USAA, a strong pipeline, new products, new channels, good performance, new markets, et cetera. Dave, and I know you're going to want to say all of the above. But if we're sitting here in Feb '22 and we're looking back over the year and flows have inflected from out to in, what are the 1 or 2 aspects of the giant menu you've laid out here that you have the highest conviction that helped drive that inflection?

David Brown

executive
#38

So I would say the fixed income traction we're making today is going to drive flows. If you look at what's happening, just generally speaking, from investors and looking for income and the quality of that franchise, and really today, when you think about today backwards, we have not been rewarded with flows yet. We're building distribution. So I think the fixed income flows will be very impactful. And then I think we have a number of franchises that have been building great track records, and you think about franchises with lots of capacity, and I can go through a number of them and add THB to it as well. That group will drive flows as well. That doesn't mean that the Direct Investor business, that doesn't mean some of the other things we're doing, I don't have high conviction in or I don't think will be big contributors. But when I stand here today and with my crystal ball that's still pretty blurry, those are the 2 big buckets, I would say, that -- where we'll go from out to in.

Jeremy Campbell

analyst
#39

Great. Then just maybe just a follow-up on THB, and I apologize if I missed this one, but I know these are capacity constrained, as you guys noted. What's the headroom in that business between where they're at and where your either hard or soft cap would be?

David Brown

executive
#40

Yes. So today, they're at -- at the end of January, they were at about $555 million. They're higher than that actually today. We think easily, it's a $15 billion franchise. So if you think about $600 million to $15 billion, that would be the open capacity. We'll evaluate capacity as we do with every franchise, and we get to $2 billion to $5 billion to $10 billion. But from what we know today, probably $15 billion of capacity at the top end.

Operator

operator
#41

Your next question is from the line of Robert Lee with KBW.

Jeffrey Wishner

analyst
#42

This is Jeff Wishner on for Rob Lee. A quick question on ESG. You mentioned that THB has a full ESG integration in the investment process. And I was just wondering going forward on any acquisitions, how important would that kind of integration be in terms of ESG? And any plans to perhaps join -- to become signatories onto the SASB or some standards like that?

David Brown

executive
#43

So first on ESG integration into our investment processes, I think it's important. It's where the industry is going. For us, it's going to be unique to each franchise that is with us today, and then unique to the businesses that we'll buy. I don't think there's one way to integrate ESG, but it is important. It's a factor. And I don't think it's a trend that's changing. I think it's a trend that's accelerating. We've made a lot of progress on our ESG internally. We talked about the UNPRI. I've signed a CEO action pledge, and we have a number of other initiatives, and we're evaluating another -- a number of other signatory forums to get involved in -- but it's important to our company, it's important to our employees, it's important to me personally, and it's important to our clients, most importantly. And we've really -- it will be part of who we are going forward. I'd also said in our prepared remarks, we talked about launching the USAA Sustainable World Growth fund. And I would anticipate there's more of those kinds of products that we're going to launch over the next quarters and years.

Jeffrey Wishner

analyst
#44

Great. And if I can just...

David Brown

executive
#45

I was going to just follow up on that real quick, Jeff. We did just join the SASB alliance as a user member. And that's happened earlier this quarter in 2021.

Jeffrey Wishner

analyst
#46

Great. Okay. And then if I could just -- I don't know -- I apologize if you mentioned this already, but maybe where your outlook is on the fee rate? I know it kind of ticked up quarter-over-quarter. I was just curious how you're thinking about that going forward?

Michael Policarpo

executive
#47

Yes. So our full year fee rate last year was 56.8 basis points. I think that's a good rate that we're looking at going out. It'll ebb and flow based on asset mix and channel mix. But as we look out, that 56.8 seems to be pretty consistent. And again, looking back, it ebbs and flows a little bit based on fulcrum fees, asset channel, money market yield support, but we're looking at that as the rate going forward.

Operator

operator
#48

Your next question is from the line of Michael Cyprys with Morgan Stanley.

Unknown Analyst

analyst
#49

This is Stephanie on for Mike. Can you update us on the flow dynamics in the USAA channel? And what in your view is leading to the continued drag on flows? What actions, if any, can you take to stem this drag? And any sense on the time frame for when this could stabilize?

David Brown

executive
#50

I think where we're at with the drag on flows? We're seeing it subside. We've done a lot from bettering our investment performance to working with clients, to working with our partners in Schwab and USAA. So I think over time, you'll see that, and you are seeing that slow down. I don't really have any specifics to -- anything more specific to add to that.

Unknown Analyst

analyst
#51

Okay. Great. And then as my follow-up, curious your latest thinking on the opportunity set to expand distribution outside the U.S. What sort of initiatives are you putting in place or contemplating at this point?

David Brown

executive
#52

So with the acquisition of THB, that will help us in Australia, and it will help us in Europe. There's relationships that they bring. Our investment in Alderwood that we made in 2020 will help us with distribution in Europe. And those are probably the 2 things I'd point out. When we look at acquisitions, I talked about earlier about thinking about geography around distribution. So we have that. But that being said, I think we have a tremendous opportunity here in the U.S. to really grow our distribution, talked about adding a team to focus on registered investment advisers, building on our Direct Investor business. So we've got plenty to do here in the U.S. And I think we could be really successful with distribution with the lineup we have today here inside The States.

Operator

operator
#53

Your next question is from the line of Sumeet Mody with Piper Sandler.

Sumeet Mody

analyst
#54

Just a high-level question for me. I just wanted to get a little bit more color around kind of how you guys are leveraging technology, both on a firm-wide basis and then across the affiliates as well through the improvements in the distribution platform. I know you guys have the new technology in the direct channel across the firm. Is that something you guys have been able to kind of apply elsewhere? And then is there an inorganic and organic growth component there? Or is it mostly just kind of inorganic for future growth?

Michael Policarpo

executive
#55

Sure. It's Mike. I'll start. Yes, we did mention that we did launch a new digital platform or a new digital website to benefit all of our channels. So the direct channel is clearly a focus as we came off of legacy technology as part of the USAA transaction for the Direct Investor business, but that will also benefit all of our investors, institutional and intermediary. And so we continue to make investments around the digitization of distribution and marketing and how we can continue to leverage digital footprint to access and service our clients across all channels. Additionally, we continue to look at data and analytics. We've talked a lot about that to be able to provide better data and analytics for the sales efforts that we have and the marketing efforts, both new and existing clients, as well as for our investment franchises. We continue to offer everything that we can to our investment franchises with respect to data and analytics to support their efforts on their investment processes, research and execution. So those are a couple of highlights that we're looking at. So I think we're making investments that will benefit not one particular aspect of the business through technology but the entire business.

Operator

operator
#56

Our final question is from the line of Chris Shutler with William Blair.

Christopher Shutler

analyst
#57

My questions have been asked and answered. Thanks a lot.

Operator

operator
#58

Thank you. I would now like to turn the conference over to Mr. David Brown for closing remarks.

David Brown

executive
#59

Great. Thank you. Thanks for joining us this morning. We look forward to sharing our continued progress throughout 2021. We'll be attending the Crédit Suisse Annual Financial Services Forum on February 25. And next month, on March 10, we'll be at RBC's Capital Market Conference. We hope to see all of you there virtually, and everyone, have a great day.

Operator

operator
#60

Thank you, ladies and gentlemen. We ask that you now please disconnect your lines.

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