Vishal Mega Mart Limited (VMM.NS) Earnings Call Transcript & Summary

January 28, 2026

NSEI IN Consumer Discretionary Broadline Retail earnings 64 min

Earnings Call Speaker Segments

Operator

operator
#1

Ladies and gentlemen, good day, and welcome to the Q3 FY '26 Earnings Conference Call of Vishal Mega Mart Limited. [Operator Instructions] Please note that this conference is being recorded. I will now hand the conference over to Ms. Shikha Puri from Strategic Growth Advisors for opening remarks. Thank you, and over to you, Shikha.

Shikha Puri

attendee
#2

Thank you. Good afternoon, everyone, and thank you for joining us on Vishal Mega Mart Limited's Q3 FY '26 and 9-month FY '26 Earnings Conference Call. We have with us Mr. Gunender Kapur, MD and CEO; Mr. Amit Gupta, CFO. I hope everyone got an opportunity to go through our financial results and investor presentation uploaded on the company's website and the stock exchanges. We will begin the call with opening remarks from the management, following which we will have the forum open for question-and-answer session. Before we start, I would like to point out that some statements made in today's call may be forward-looking in nature, and the disclaimer to this effect has been included in the earnings presentation shared with you earlier. I would now like to invite Mr. Gunender Kapur, MD and CEO, to give his opening remarks. Thank you, and over to you, sir.

Gunender Kapur

executive
#3

Well, thank you very much, and a very good afternoon, ladies and gentlemen. A very warm welcome to this call. I'll very briefly take you through the quarter 3 '26 and 9 months of FY '26 results and some of the highlights, and then we will open the call for Q&A. Firstly, on the quarter 3 '26 highlights. In this quarter, the company did revenue from operations of INR 3,670 crores. This was a growth of 17% over last year. Our adjusted same-store sales growth for quarter 3 was 9.6%. This is after accounting for the fact that the Durga Puja sales this year fell in quarter 2, whereas last year, they fell in quarter 3. So it is the adjustment of 2.1% we had -- which we had also mentioned in the quarter 2 call. The EBITDA for the quarter was INR 605 crores, which was 19.8% growth over last year. And our EBITDA margin stood at 16.5% vis-a-vis 16.1% last year. PAT was INR 313 crores, which is a 19.1% growth over last year. And PAT margins stood at 8.5% vis-a-vis 8.4% last year. Now I'll quickly move to the first 3 quarters' highlights, the 9 months highlights. Now you would recognize that in the 9-month numbers, all seasonality gets equal between the 2 years. So there is -- so those are, let's say, totally comparable numbers. In 9 months of FY '26, the company did a revenue from operations of INR 9,792 crores. This was a growth of 19.9% over last year. Our same-store sales growth adjusted -- stood at 10.3%. So this is the real number for the first 9 months because the impact of Durga Puja or any other festival shifting from 1 month to the other has been completely neutralized in the same-store sales growth number of 10.3%. EBITDA was INR 1,459 crores, which was a 24.4% growth over last year. And an EBITDA margin of 14.9% vis-a-vis 14.4% last year. PAT was INR 671 crores, which is a 30% growth over last year. And PAT margins stood at 6.9% vis-a-vis 6.3% of last year. We sustained our accelerated new store opening momentum. And this quarter, in quarter 3, we opened 29 new stores, 12 of these were in South India in the states of Kerala, Andhra Pradesh, Karnataka. We also opened 2 new stores in Gujarat, where we have a total of 6 stores now and 2 in Maharashtra, where we have a total of 4 stores now. This is consistent with our growth strategy that we had articulated. We further opened 4 new format stores. We have a total of 10 small format stores, and these are doing quite well. For the 9-month period, total new store openings stand at 80. You would recall that at the time of our IPO, we had guided to 80 to 100 new stores every year. So for the current financial year, we will end at the upper end or slightly over 100 stores vis-a-vis that guidance. Our total store count now stands at 771 as of December end, and we are present in 517 cities in India. We added 24 new cities in this quarter. Our trading area stood at 13.2 million square feet. Our own brand's contribution to revenue has further gone up by 100 basis points and now stands at 74.5% for the first 9 months of the year. Further, our quick commerce initiative has expanded to 723 stores across 485 cities in the country. And our registered users on quick commerce have increased to 12 million people across the country. We believe that India is poised for the next wave of consumption growth, aided by initiatives such as GST rate rationalization and reforms in direct taxation and are very optimistic about the positive impact that these changes could have on our business in the years to come. With these brief opening remarks, I would now turn to the moderator to start the Q&A session. And I would be very happy to answer any and all the questions that you may have.

Operator

operator
#4

[Operator Instructions] We take the first question from the line of Devanshu Bansal from Emkay Global.

Devanshu Bansal

analyst
#5

GK, the normalized SSSG, as you mentioned, is closer to 10%. I wanted to check if this is the run rate that we should consider or there were additional short-term weakness due to delayed winters. And even at the start of the year, there was some preponement of festivities which happened in Q4, so -- which may have had some incremental impact. So wanted to check if there were some additional weaknesses in this 9-month performance.

Gunender Kapur

executive
#6

Nothing significant. I would say that the first 9 months SSSG of 10.3% is broadly our average achievement in terms of SSSG and we see no weakness around that number. Of course, every quarter, there are these minor issues, which impact the business either positively or negatively. For example, the last quarter, there was some delay in winter for the -- specifically for the month of December. So that may have had some small impact on our business. But overall, I must also tell you that our winter merchandise, same-store sales growth was also double digit for the full quarter.

Devanshu Bansal

analyst
#7

Understood. Understood. Just a small follow-up here. Can you split your growth in terms of transactions in bill size than of this 10%, how this is broadly divided.

Gunender Kapur

executive
#8

Majority of this is because of increase in transactions. And half of that or slightly less than half of that was because of improvement in average bill value. So as you have seen in the earlier quarters also, majority of our growth is driven by transactions and consequently, new footfall in the store because we are probably gaining market share from all our competitors and the mom-and-pop stores.

Devanshu Bansal

analyst
#9

The intent of asking this question was to -- because there was this GST decrease. So ideally your bill size should have improved. So that is yet to play out, right? So from that perspective, I was checking.

Gunender Kapur

executive
#10

No, I think that of our total growth, you can assume that about -- one second, just let me give you the exact numbers. 70% has come because of improvement in transactions. And 30% has come from increase in bill value. So those are the exact numbers.

Devanshu Bansal

analyst
#11

Sir, last question from my end. We did a winter and festive marketing campaign with Manushi this time around. So what is the intent behind such campaigns? Was this undertaken to improve our growth profile with the recruitment of new consumers? Or was it related to focus on improving gross margin with premiumization of our offering?

Gunender Kapur

executive
#12

So it is to dramatize our proposition amongst our consumers, which is to make aspirations affordable. And Manushi is aspirational for our mass market consumers in 2 ways. One is that she is an extremely fashionable, young upcoming actress. But equally, she has a lot of commitment to activities which are aimed at doing good to other people and also to the society at large. So she started several campaigns and several initiatives in the area of, let's say, CSR. So Manushi in that sense was a good spokesperson for a promise of do good, look good, right? Because she represented both the ideas. One is do good and the other is to look good. So -- and I must say that the campaign has been extremely successful.

Devanshu Bansal

analyst
#13

Sir, do we foresee...

Operator

operator
#14

Devanshu, I do apologize to interrupt you there. If you could please join back the queue for follow-up questions. We take the next question from the line of Percy from IIFL.

Percy Panthaki

analyst
#15

Just wanted to understand that the deceleration in growth that we've seen from 22.5% last quarter to 17% this quarter, that entire 500 to 550 bps change, is it just because of the festive timing change? Or is there some other reason for it?

Gunender Kapur

executive
#16

Largely, it is a festive timing change, Percy. We have itemized the impact of the preponement of Puja this year, and that impact was 2.1%. Now that has a further impact on the EBITDA numbers for the quarter and the PAT numbers for the quarter. So I would say that it was almost entirely because of the change in the festive timings. Further, Percy, if you want to look at the numbers for quarter 2, in fact, I highlighted this during the analyst call for quarter 2, our growth, same-store sales growth was 12.8%, adjusted for this onetime impact, it was 10.7%. Further, we had spoken about our EBITDA view where we said that we will grow our EBITDA by about 25% Y-o-Y. In quarter 2, we grew that by 30.5%. And likewise, we had guided that our PAT will grow at 30% and PAT had grown by 46.5%. Now we can attribute all these incremental numbers reported in quarter 2 to the fact that the Puja festival this year fell in quarter 2, whereas last year it fell in quarter 3. So almost entirely, it can be attributed to that. The one thing which I'll add to further underline that point, if you look at the 9 months numbers, the first 9 months of the year, till December, all this gets equalized, then change from quarter 2 to quarter 3, et cetera, or quarter 3 to quarter 2 doesn't matter. So if you were to look at our first 9 months same-store sales growth, it is indeed 10.3%. And our EBITDA growth for the first 9 months is 24.4%. And our PAT growth for the first 9 months is 30%.

Percy Panthaki

analyst
#17

Understood. Understood. So basically, yes, so I was also doing the same thing. So averaging 2Q and 3Q, SSSG around 10%. So is that what we can expect in the near future as well around a 10% kind of SSSG? And secondly, on the total sales growth, again, it would be about 19% to 20% on an average. So again, is this something that we can sort of take going forward in the near to medium term?

Gunender Kapur

executive
#18

That is what we expect Percy, and that would be our endeavor.

Percy Panthaki

analyst
#19

Understood. Understood. Secondly, can you just tell us a little bit more about what you are doing specifically and differently versus the street in order to keep the SSSG at close to a double-digit number because if we look at the retail space overall, you are clearly outperforming that. So just wanted to understand, one is what are the initiatives that you have done in the past or you're putting in place now? And secondly, how are you differentiated versus other retailers so that you're getting a differentiated performance?

Gunender Kapur

executive
#20

So firstly, I would say, Percy, conceptually speaking, our proposition is extremely relevant for the Indian customers and consumers at this moment, which is to focus on making aspirations affordable because as you would find that the aspirations mostly led by the digital penetration or the penetration of smart mobile phones is growing exponentially. Whereas from time to time, there are affordability challenges. The fact that we bridge that gap is extremely relevant for all customers in this country and more specifically for the younger customers. Our same-store sales growth has 3 components. Firstly, I would like to mention that of our same-store sales growth, the most dominant component is upgradation from mom-and-pop stores and market share gain. Difficult to differentiate between these 2, but that is the largest bucket. Then the second bucket is the increase in the average bill value of the existing Vishal customers, right? So first is new customers; secondly, increase in the average bill value of existing customers because they buy 1 thing more or 2 things more. And last but not the least is an improvement in our average selling price. Now again, for the first 9 months of the year, our highest price points which are the fashion price points, grew on an SSSG basis at 14%. Mid-price points grew at 9% and our opening price points grew at 6%. So further, we get 2% kind of growth because of upgradation, which is continuous of customers from opening price points to mid, and from mid- to higher price points. So to summarize, 3 parts. Market share gain, both from mom-and-pop stores and other retail. Our customers buying more things 1 more or 2 more. And likely the increase in average selling price by upgrading customers from opening price point to mid-price points and mid price points to the upper or the premium price points. So these 3 components is what drives our double-digit same-store sales growth. Now the relative impact of these 3 is different at different points in time. But our entire business is focused towards delivering an end outcome of these 3 as a double-digit sales for sales growth. So for example, when customers are -- their incomes and specifically the discretionary incomes are going up significantly. We find that the impact of people buying more, more number of things is higher. But at this point in time, we are finding that the biggest impact, which is driving our growth positively is volume growth, which is led by us gaining market share.

Percy Panthaki

analyst
#21

Got it, sir. My second question is on competition. Do you find that in your strongholds, the pace of competition of opening stores have sort of accelerated over the last 1 year or it continues at whatever pace it was earlier?

Gunender Kapur

executive
#22

It keeps changing from time to time, Percy, but in the last 9 months or 10 months, I would assume that it's pretty much the same, the pace of new store openings.

Operator

operator
#23

We take the next question from the line of Manish Poddar from Invesco AMC.

Manish Poddar

analyst
#24

Hi GK sir. I just had 2 questions. First is this point which you mentioned about higher price point growing faster than mid and lower. Is this a market phenomena? Or this is because of company interventions?

Gunender Kapur

executive
#25

This is totally because of company interventions, Manish. So for example, what we are doing deliberately as an input is that in every category of ours in every large merchandise category, as we call it, every season, we introduced one higher price point where the fashionability and functionality is significantly better at a higher price point. Equally, we improved. I mentioned earlier that we maintain our gross margins at the same level. And on the buying savings that accrue to us because we are buying more volume, they get invested in either quality improvement or pricing action. So we keep improving the quality of merchandise even in our existing price points and take deliberate promotion initiatives to get customers to try the higher price points. So this is totally deliberate. I wouldn't quite believe that it's a general market phenomenon.

Manish Poddar

analyst
#26

But would you say the market is actually moving the other way? I'm just trying to -- you're trying to -- because then that 10% outcome is a great outcome, if the market is moving in the other directions, is what I'm trying to get some context.

Gunender Kapur

executive
#27

Manish, there is no real data for me to come to a definitive conclusion on that. So I can generally reflect the view in the last, not specifically in the immediate past, but in the earlier quarters, where there was a pressure on consumption and so on, and there was a lot of talk not only in retail but the consumer industry in general about consumption pressures. Now if that were to be true, which I believe was certainly true, then it's unlikely that people were buying more and more expensive price points. It's unlikely. But quite honestly, Manish, I don't have any data on that.

Manish Poddar

analyst
#28

Just one bit when you -- I understand you are in different pockets. But are you sensing, let's say -- let's say, players across the street in terms of both discounting going materially higher compared to what it was last year? I understand Q2, Q3 festival was split. And on the same side, when you're talking about rentals, are you seeing any sort of landlords now wanting to prefer larger, probably more organized players compared to, let's say, a lot of new players, which would have come up in the last 2, 3, 4 years. Is there any sort of trend happening on that front, these 2 variables, let's say, 1 from peers wanting to get cash because -- and doing more discounting because liquidity is crunched. And the other part is on the rental part, where the landlords wanting to take you on board.

Gunender Kapur

executive
#29

So Manish, on both -- on the more discounting, there is some evidence that, that is happening. And I'll give you specifically the -- again, the underlying factors for that. In Puja festival, which I mentioned earlier, fell in quarter 2 this year and not in quarter 3, we had a certain situation in Assam for 6, 7 days. During the peak Puja festival, when majority of the buying takes place, where a very popular leader and singer of Assam lost his life in a very unfortunate accident overseas because of which the state of Assam was virtually shut. It had a huge impact on people. And that Assam is one of the largest states for Puja festival. And when you have sort of shutdown 4, 5, 6, 7 days in the very last peak period of Puja, it does impact everyone. And therefore, in the balance period and in the balance states, people do make efforts to promote more or discount more to ensure that they are not stuck with very large inventory. Likewise, earlier in response to a question I mentioned that in December, specifically the onset of winter was delayed by -- at the very least a couple of weeks, if not more. And again, as you know, winter is a very seasonal product, in terms of merchandise. So people do then tend to discount more aggressively to ensure that they are not carrying forward all that merchandise because, as you know, the next opportunity to sell would be the next year December, which nobody really wants. Now this is what happened in the market. Having said that, I must offer a comment on our numbers. Our winter sales still for the entire season grew at strong double digit, same-store sales growth. So the 2 are different. One is what really happened in the market was the first part of my response. But the second was also to differentiate what happened to us. And therefore, we did not quite suffer from that issue.

Unknown Analyst

analyst
#30

Any pressure on the rentals.

Gunender Kapur

executive
#31

Yes, No, sorry, you also asked me about rentals. See, rentals are relevant in the micro markets. It's not across the board, but we are not seeing any significant pressure on rentals. There are some micro markets where if there is a sudden increase in number of retailers for a very short period, the rentals go up. But by and large, it's the same because equally, there are markets where there are store closures, and therefore, the rentals become a little bit more softer.

Operator

operator
#32

Manish, I do apologize to interrupt you. Could you please join back the queue for follow-up questions. [Operator Instructions] We take the next question from the line of Manoj Menon from ICICI Securities.

Manoj Menon

analyst
#33

GK, Amit and team, good performance. Just -- I know that or rather fully aware that questions about seasonality, a lot of clarifications already offered. Just only one aspect, I just want to check with you is that, let's say, in the last decade plus of your experience, is it largely the same way it plays out? Or is there something different which has happened this year in terms of the festival timing? Is it just as per your historical understanding is the same template is playing out? Or is there anything else you want to call out?

Gunender Kapur

executive
#34

It's the same, Manoj. It's the same because as you know the -- our festivals follow the Hindu calendar and not quite the English calendar that we are used to. So they do fall in different months, almost every year. So it's a very normal thing which happens across the years. But in the last 10 years, all I can say is that we would have encountered every kind of business, i.e., Puja in quarter 2, Puja in quarter 3, we've experienced all the combinations. So depending on when the festival is falling in the coming period, we do adjust our buying and our promotion and advertising plans.

Manoj Menon

analyst
#35

Loud and clear. And the second and last question for now in your experiments, which you would be continuously doing on newer markets in terms of expanding the total addressable market, anything which you could call out in terms of any of, let's say, if I can use the word laboratory experiments you're doing, which is finding scalability and also a linked question because we are allowed to ask 2 questions on your comments about quick commerce, the learnings from the last few months.

Gunender Kapur

executive
#36

Manoj, I'll take on the pilots first. Firstly, let me just touch upon the expansion into new states, which is a part of these experiments that we had spoken about. So in Kerala, we continue to make absolutely great progress. As we speak now, we have 19 stores in Kerala, which are operational performing very well and another 20-odd stores in pipeline. So that part is going very well. In Maharashtra, we've expanded our pilot to 4 stores and in Gujarat to 6 stores. Now we have currently some feedback on performance for the last 2, 3 months, but that's been largely autumn/winter. We will watch it for some more time, but keep opening 1, 2 stores in spring/summer also and then come to a conclusion on that. And finally, in our small format pilot, as I mentioned in Q2, we had 6 stores, now we added 4 more. Obviously, we are feeling more confident about that. So at this moment, we have 10 new stores in small format and they're performing decently. As you rightly said, in addition to these, we are always -- have at least 1 more idea in pilot or in laboratory. So there is that also, but it's a bit premature to speak about them because they have not even reached the pilot stage as yet. Quick commerce, Manoj, quick comment. We have expanded to 485 cities now and to 723 stores. So that's good. Our revenue continues to grow and our contribution to the store revenue by quick commerce continues to grow. So we are going about it very systematically and in a sustainable fashion, and we will continue to build.

Operator

operator
#37

We take the next question from the line of Garima Mishra from Kotak Securities.

Garima Mishra

analyst
#38

I just had a quick question on the store addition numbers. Now you clearly said that you're on track to actually surpass your earlier guidance of 100 stores for the year, the higher end of the guidance. How should we look at this number for the next year? And internally, in terms of execution capability, does the organization have the capability to actually add a much larger number of stores per year as well?

Gunender Kapur

executive
#39

So Garima, we are retaining a guidance of 80 to 100. Because -- and secondly, we have increased -- further increased our capacity to add new stores. But the most important input into our number of store additions is the availability of properties, which can become growing profitable stores for us that we can identify. So obviously, this year has been good. And therefore, we will be at the upper end of the guidance. But we would still retain our guidance of 80 to 100 because we do not think that we should be chasing our target irrationally there and end up opening stores, which either do not have the opportunity to grow or do not have the opportunity to be profitable. As you know, historically, in our sector in India, that has been an issue that one needs to be cautious about. So we will retain our guidance while reassuring you that we have increased our capacity. So if the opportunity does arise, for example, to open 110 or 115 stores, we would be able to execute them.

Garima Mishra

analyst
#40

All right. The second question, you mentioned in the notes to accounts that there was practically no impact from the new labor codes on your financials. I was a little surprised. I would have thought there would be plenty of fixed-term contract workers working at Vishal. So could you just tie that around a little bit now.

Gunender Kapur

executive
#41

So Garima, our comment was more that it's not that the impact has been negligible. But it is not material for our results. So the impact has been around INR 8.4 crores so far. And that is included in our quarterly and the first 9 months results. Amit, do you want to add any color.

Amit Gupta

executive
#42

Garima, you are right. See, most of our employees are actually on our roles. And the impact, which is coming on account of gratuity, essentially moving from 35% to 50%. Most of our store employees are already covered in that 50% bracket. So there, we do not have any significant impact. It's largely the managerial staff and corporate employees where we have seen an impact, and the same has been assessed and accounted for.

Garima Mishra

analyst
#43

And sorry, just to confirm this INR 8.4 crore impact has been booked entirely in the third quarter and should be treated as a one-off?

Amit Gupta

executive
#44

See, not necessarily in this quarter, but on a 9-month period, it is accounted for. See, we keep on providing every month, and then we do a YTD assessment, we were carrying this provision with us.

Operator

operator
#45

We take the next question from the line of Jignesh Kamani from Nippon India Mutual Fund.

Jignesh Kamani

analyst
#46

Congratulations for good set of number even in tough times. Just a few questions on -- one on the inventory side, you highlighted the winter [Technical Difficulty] intake. So how was the winter inventory, both at our end and our vendor end. That's one thing. Second, on the performance on the store wise. You highlighted that the small store doing very well. We already reached 2, 10 stores. So how is the strategy to first, you can say, consolidate the performance for a few months? Or we are ready to scale up from 10 stores to 30, 40 stores next 1 or 2 years?

Gunender Kapur

executive
#47

Thank you very much. There were some disturbance in the line, but I think I've understood both the questions. But if I do make a mistake, my apologies and please correct me. Firstly, on inventory, which we -- all our vendors are carrying. As I mentioned, we have achieved a double-digit same-store sales growth even on the winter merchandise that we had bought for this autumn/winter season. So we have no challenge on winter inventory. It is quite possible that the vendors in general could be carrying some winter merchandise. But at this moment, I am not quite certain because while December was a weak month for winter, as you may know, January has been quite cold. And winter merchandise, for example, is still selling both from our stores and other stores we believe. So at the end of the season, whether there will be a big merchandise issue or stock carryover issue in winter, I'm not quite certain. Of course, what happens is that merchandise, and I'm talking generally, not for any specific retailer, merchandise which sells in December sells at a higher price than the January merchandise inventory because by the end of December, early January, the sales start. So in my judgment, there wouldn't be a serious issue. There would be pockets where there would be issues. Specifically in our case, there is no issue because even in winter merchandise specifically this season, we have achieved a same-store sales growth, which is in excess of 10%. Second question on [Technical Difficulty] in the small format stores, our action standard or goal was twofold. One was that they should be as relevant as our current format stores. And secondly, the financial outcomes should be the same or similar. Now we are feeling more confident because per square foot revenue for the small format stores is pretty much similar to what we achieved in our large format stores. So it is indeed as relevant for our customers as any other Vishal store. Secondly, I'm happy to report that the financial outcomes are also similar to what we achieved in our normal format stores. So on both the fronts, we are hitting the target. But as I mentioned, even in the quarter 2 analyst meet, we would want to open 30, 40 new such stores, and then get a very robust validation of our hypothesis. And then we would increase the pace of the rollout. So it is progressing very well.

Jignesh Kamani

analyst
#48

Understood. Second one, the micro market or the space specific, you can say, our ramp up or the experience. You clearly highlighted that Kerala has been doing very well, in fact, right now, you have almost 20-odd store in pipeline. If I remember correctly, last quarter, we had almost 16 stores in pipeline. So definitely ramp-up is pretty encouraging there, so apart from that, which are the stake where you are more confidence and the ramp-up can be much better. And at the same time, which are state or micro market, where there are some headwinds and you are setting slightly slow in that city.

Gunender Kapur

executive
#49

I'll just give you a sense of where are you opening the stores, quite specifically. So quarter 3, of the 29 stores that we opened, 12 were in South India, of which 4 were in Kerala, 4 were in Andhra Pradesh. Andhra Pradesh is also a state where we are expanding. And 2 each were in Telangana and Karnataka. In the north, we opened 7 new stores. In the West, we opened 7 new stores. And these were 2 each in Gujarat, Chhattisgarh, Madhya Pradesh and 1 in Maharashtra. And in East, we have opened 3 new stores. Now the markets where our experience has been an outlier in terms of performance is, of course, as you rightly identified, Kerala, but it is an early conclusion environment because, as you know, we've got into Kerala only in 2025 in any significant way. And Northeast where we continue to outperform the other states. The last thing which I would say is that in all the states, our performance is pretty uniform in terms of growth SSSG. Even across Tier 1, Tier 2 and Tier 3, our performance has been pretty uniform. So yes, there are some states which are absolutely outliers in terms of the upper end of the performance. But generally, we are operating in a very tight range of performance.

Operator

operator
#50

We take the next question from the line of Nihal Mahesh Jham from HSBC.

Nihal Jham

analyst
#51

Congratulations on the performance. Two questions. First is we have limited history and what we've seen, obviously, Vishal has given a double-digit growth. But if you look at the last decade or so, and even now despite the overall slowdown in the way payers are reporting, you've managed to report very high SSSG. What is -- in which phase was it that, say, Vishal saw muted SSSG of, say, maybe less than 5% or saw significant slowdown? Because at this point in time, the consumer environment is not great, even competitive intensity is high, and we continue to deliver a very strong performance. So if historically, we've seen a weak performance, what were the additional factors maybe led to that kind of a slowdown?

Gunender Kapur

executive
#52

So Nihal, we have seen this level of performance at least, I would say, for the last 7, 8 years, could be slightly more. And of course, the only period I must quickly add, where we saw a completely diminished operation and performance was during the COVID period. So other than that, we have not quite seen performance, which has been in any significant way lesser. Maybe way back in '14, '15 were the years, when we had a low single digit, but since then, it's always been double-digits. Nihal, Amit is pointing out to me that in the years 2014 and '15, which were early days after buying this business, which was bankrupt, we had seen same-store sales growth levels that was single digit. So you could call that a somewhat lower level of performance. But generally speaking, other than COVID, for a very long time, we've been at this level of performance.

Nihal Jham

analyst
#53

That's very helpful GK and Amit. The second question was on the store addition part. Incrementally, as the new stores are opening, they're on an average, 13,000, 14,000 square feet. So is this say, the impact of the smaller stores that are opening or even the regular stores are sort of being optimized in terms of the square footage that we are looking at. And just to double clarify, when we are guiding 80 to 100 stores for the next year, this obviously excludes any small store pilot sort of scaling up beyond, right? These are the questions.

Gunender Kapur

executive
#54

So firstly, in some places, we are deliberately capping the size at 15,000 square feet. I'll give you specifically where that is our endeavor. For example, in Kerala, the population is almost contiguous across the state. There are no well-defined cities. So we are finding that we will have to open many, many more stores than we had planned, but we are cautiously keeping the size at 15,000-odd square feet because they're closer to each other than let's say, in a UP or even in Assam or somewhere else in the country. Secondly, as I mentioned in Maharashtra and Gujarat, we are in a pilot at the moment. And since the cost structure, especially in Maharashtra and in parts of Gujarat is higher, we are trying to improve our throughput from a slightly smaller area so that we achieve the same financial outcomes. So in that pilot also, there are some stores which are smaller in size. I would say other than these 2 instances, we are not looking for a reduction in size. Yes, there is one more thing which a small contribution to that number, which is I mentioned in quarter 2 call that in Karnataka, we had found that our stores were oversized. They were 24,000, 25,000, 26,000 square feet. And to ensure that the optical revenue per square foot does not look small and therefore, leave to the conclusion that we are underperforming in Karnataka, we had undertaken an initiative to right size the Karnataka stores. That initiative is making very good progress. And to the best of my knowledge, other than 2 stores in Karnataka, we have right sized all the other stores. So that could also be contributing a little bit to that number.

Nihal Jham

analyst
#55

Got it. And the clarification on the smaller stores as a part of the guidance?

Gunender Kapur

executive
#56

I would hesitate to make a commitment at this point in time that the number -- all these numbers would be additive. So at this moment, our store number of 80 includes the 4 small format stores that we would open.

Operator

operator
#57

We take the next question from the line of Gaurav Jogani from JM Financial.

Gaurav Jogani

analyst
#58

My first question is with regards to the revenue per store from the southern market. And now if we calculate the basis, the breakup that we have given in the PPT, it shows that the revenue there is around for the quarter, at least is around INR 4 crores or nearby, whereas if you look at the northern and the eastern market, the revenue per store is a bit higher. So is it a function of -- because we are having smaller stores there and is it because these store additions are also newer, which is impacting this and probably a scale up of these stores in the next couple of years could improve the revenue per store there.

Amit Gupta

executive
#59

Gaurav, you're absolutely right. As you would have heard earlier, we are adding more stores in South, and they are new stores. So obviously, revenue per store is lower, compared to the system average. Whereas in Northeast, historically also, we have higher revenue per store basis because many of these stores are feeder stores. So that is the reason why East stores have higher revenue throughput and south stores because they have a higher contribution of new stores, they have a lower number.

Gaurav Jogani

analyst
#60

And just lastly, on the rental bit. I mean, if you look at the absolute rental that is the rental that is not recorded on the pre-Ind AS rental that we see. We have as a trend, the limited trend that we have, we have seen that number kind of going down in absolute basis in Q3. So is there anything to read specifically here? Is there any quarterly variance that happens here that you would like to highlight.

Gunender Kapur

executive
#61

Not really. Gaurav, there is nothing specific to be highlighted in the rental. Our rent per store on a per square feet basis is, by and large, in the same range. And we have agreed escalations and as and when they come up, that is accounted for.

Gaurav Jogani

analyst
#62

Sorry, I just want to clarify if you look at the incremental rental, that is even the EBITDA -- pre-Ind AS EBITDA minus the reported EBITDA. Last quarter, it was INR 154 crores odd. This quarter, it is around INR 150-odd crores. So Q-o-Q basis, it has actually gone down despite the number of stores increasing and hence the question?

Gunender Kapur

executive
#63

No. So that can happen because of some catch-up or correction in some of the cases where we have renewals or escalation negotiations. But otherwise, that there is no specific -- anything specific to be called out here.

Operator

operator
#64

We take the next question from the line of Prerna Jhunjhunwala from Elara Securities.

Prerna Jhunjhunwala

analyst
#65

My first question is on SSSG. Your press release mentions that reported SSSG for 9 months is 9.1% and adjusted is 10.3%. When can we see this gap actually emerging? Or is it likely to remain similar hence forth?

Gunender Kapur

executive
#66

So Prerna, that gap will always remain. And let me take this opportunity to firstly explain what is the gap. Firstly, we, as a company, are now almost 14 years old, maybe slightly more than that. And every 6, 7 years, we need to refurbish our old stores. So when we refurbish the stores, they are closed because we have to change the tiling. We have to do the plastering. We have to change the fixtures, cash tills, everything. So the biggest contributor, if I remember right, to that adjustment, is the stores which are actually shut for refurbishment, let's say, in quarter 3 this year, but were open in quarter 3 last year, right? So that is a significant part of the adjustment. The second thing, which I spoke about, is the resizing of stores. For example, we've completed that exercise in Karnataka. So the same store in Q3 last year, was 25,000 square feet as an example. But in Q3 this year is now 17,000 square feet. So we adjust for that. And last but not the least is the fact that some of our stores every quarter have to remain shut because of the infrastructure constraints, which come up in our immediate context. And these could be anything like a road construction outside the store, construction of a flyover just opposite the store or temporary closures of some areas for whatever reason and that is the third part of the adjustment. So our very clear view is that the refurbishment activity will continue forever. It may actually get enhanced because as the markets become more and more competitive, we will have to ensure that we refurbish our stores even faster to ensure that they look aspirational. The second thing, which is the infrastructure constraints, is very difficult to speculate upon. But my sense is that as we are building infrastructure in India, the highway, the flyovers, the Metro project, the urban transport projects, these things will continue. So I'm not quite certain if the 2 will converge at some stage.

Prerna Jhunjhunwala

analyst
#67

Understood, sir. As a follow-up on this response, I would just like to understand how many stores are under refurbishments today? And on an average, when do you undertake -- after how many years you undertake refurbishment for particular store?

Gunender Kapur

executive
#68

So Prerna, at any point in time, we usually have about 8 to 10 stores under refurbishment. And typically, depending upon to the status and throughput of the store, anywhere between 7 to 9 years could be the period within which we may undertake a refurbishment. It may become faster, it may become faster as we move forward.

Operator

operator
#69

Prerna, I do apologize to interrupt you. If you could please join back the queue for follow-up questions. We take the next question from the line of Latika Chopra from JPMorgan.

Latika Chopra

analyst
#70

GK, you have kind of very well noted what Vishal is doing well to grab more market share, but I would appreciate if you have any broader thoughts on how are you reading the consumer sentiment on the ground. Is it that you have to make all the more effort to drive consumer to come in and make purchases. There's a lot of talk around the GST benefit. But are you sensing that consumers are coming in and are willing to spend more I heard you said regionally, you've not seen any significant shifts in consumption, but any broader thoughts on overall retail spending, consumer sentiment would be appreciated?

Gunender Kapur

executive
#71

So Latika, firstly, thank you very much for your question. I'll share with you what my experience has been. And I will relate more to the recent past, which is the last 3, 4, 5 months and not the period before that, when there was an obvious problem in consumption and the sentiment. What I've been experiencing is definite optimism because of the income tax and the GST change. But I think the impact of those is yet to be seen. We are quite certain that it will come. And we're quite certain that in the last 2, 3 months, at least, that impact is getting camouflaged by other issues, which keep coming up, whether it's somewhat delayed winter in December or I don't want to make too much of it, but the air quality issue in North India or the very extended monsoons in Mumbai this year, where they extended much beyond Ganesh Chaturthi and so on. So it is true that these issues in the last 3, 4 months have somehow not allowed the total -- the fullness of impact of the income tax relief and the GST changes to surface. But the reason for my confidence lies in the fact that wherever there were high ticket purchase items, which got impacted by GST, and you would know this better than us like cars and so on, after the GST change, there was quite an upsurge in the revenue for -- from new car sales and so on. So very rationally looking ahead, we believe that the consumption demand would go up. It's the impact of the changes made has not been fully witnessed by anybody thus far. But logically, when you have more money with the customers and you have somewhat lower prices, it can only impact the consumption demand positively. So that is what we are experiencing. And it is also further based on our sort of gut feel based on what we see in the stores, et cetera, every day. But on the positive side, Latika, I must also tell you that, as I mentioned earlier in response to a question, our objective of continuously upgrading customers, we are seeing satisfactory progress on that front. And in the first 9 months of this year, for example, I had mentioned that a higher-end premium price points witnessed a same-store sales growth of 13% to 14%. Mid-price points witnessed a same-store sales growth of 9% and the lowest or the opening price points saw same-store sales growth of 6%. Now that obviously is a sign that better products at somewhat higher prices, still affordable, still aspirational are working -- are succeeding in this current environment.

Latika Chopra

analyst
#72

That's very clear. And the second thing I wanted to check was these smaller-format stores that you're piloting and also some of the new states that you have ventured into, is there any meaningful difference in the product mix, revenue mix between the 3 core categories that you lay out? I'm just trying to understand whether the gross margin profile is materially different or it's easier to sell more standardized products in FMCG and general merchandise versus apparel, which could be a lot more to have regional favors.

Gunender Kapur

executive
#73

So Latika, we've seen a clear trend in the small format stores, which are in the smaller towns. The higher price points are not selling all that well in the smaller towns. In fact, the contribution of the lower price points is very significantly more than the higher price points as compared to the larger towns. So that is one clear difference, which has stood out so much that we have now fine-tuned our merchandise to represent more of the lower price points. That difference is very, very clear. Equally, the higher value-added products even in FMCG, their contribution is lower as compared to the larger towns. For example, even value-added detergent powders or more expensive toilet soaps or more expensive shampoos, et cetera, have lesser traction, but that is to be expected. So it appears that pricing, the absolute level of pricing and not quite the value is terribly important in the smaller towns. So that's one difference that we've noticed. The other thing which has stood out for us is the traction that we are getting in Kerala. And specifically for our fast fashion merchandise in clothing. That is quite good compared to what you would expect.

Operator

operator
#74

Ladies and gentlemen, we take that as the last question and conclude the question-and-answer session. I now hand the conference over to the management for their closing comments.

Gunender Kapur

executive
#75

Well, to all the colleagues on this call, firstly, thank you very much. I really look forward to this session. It is a good learning experience for all of us also. And I also thank you for your understanding and generous comments. We remain grateful for that. These are very, very inspiring for us. And last but not the least, I will take this opportunity to wish you and your families a very, very happy new year, and I look forward to seeing all of you at the next available opportunity. Thank you very much.

Operator

operator
#76

Thank you. On behalf of Vishal Mega Mart Limited, that concludes this conference call. Thank you for joining us, and you may now disconnect your lines.

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