Viva Energy Group Limited (VEA) Earnings Call Transcript & Summary
February 24, 2021
Earnings Call Speaker Segments
Scott Wyatt
executiveYes. Good afternoon, and thank you all for joining us today as we discuss Viva Energy's Financial Year 2020 Full Year Results. My name is Scott Wyatt, the Chief Executive Officer of Viva Energy. And on the call with me today is Jevan Bouzo, our Chief Financial Officer. We're heading into 2021 having successfully navigated one of the most challenging years in Viva Energy's history. The results I'll be presenting today reflect how well our organization has worked together in 2020 to respond to the challenges presented by COVID-19 and an extremely difficult refining environment. In the early stages of 2020, we were quick to implement COVID -- effective COVID-safe operating procedures and adapt our supply chain to respond to rapidly changing demand. Throughout the year, we have demonstrated a strong financial discipline, entering the crisis in a strong net cash position following the divestment of our stake in Viva Energy REIT and maintaining good control of both costs and capital expenditure. As we end 2021, I believe we are extremely well positioned for recovery and growth with high-performing Retail businesses, a robust Commercial-based line business and good progress with the federal government on the long-term fuel security package. The initiatives we are progressing at the Geelong Energy Hub also provide more long-term opportunities, and we are very excited about the future for that particular part of our business. I'm very proud to say that during 2020, the company maintained a strong focus on safety despite the challenges of the COVID environment and a significant work involved in completing major maintenance work on the Residual Catalytic Cracking Unit. During 2020, we achieved a 20% reduction in the number of recordable injuries compared to 2019. At the same time, we undertook proactive and effective safety measures to protect employees and their families from exposure to COVID-19. In terms of sales and production performance, I'm also pleased to report that we were able to successfully adapt to the changing and challenging market conditions. While total demand for transport fell 16% over 2019, we achieved growth in diesel sales, improved our premium fuels penetration and maintained total market share. Our refinery production rates were naturally reduced as a result of a decision to bring forward and extend our major maintenance program. And our team at the refinery successfully adjusted the production mix to adapt to significant changes in market demand and the refining margin environment. The highlight result for me in 2020 is the strong underlying performance in the Non-Refining business, our Retail and Commercial businesses, which increased by more than 16% to $614.5 million EBITDA. This was driven by strong diesel sales, improved retail fuel margins compared with 2019 and a robust performance in our broader commercial specialty businesses. The group results were, of course, heavily impacted by COVID-19 and global weakness in the refining sector, which saw our Refining business report a $95 million loss and taking the company to a net profit after tax loss of nearly $36 million for the year. I am, however, particularly pleased given that environment that we are -- we're able to return nearly $650 million to shareholders through a mix of dividends, capital management and still finished the year with a low debt of just over $100 million. I think we are extremely well positioned to recover and pursue growth as life returns to this market. In terms of our progress on our strategic priorities, Viva Energy is a company firmly focused on the future. And despite the challenges last year, we have made significant progress on a number of strategic priorities that I believe will set us up for growth in 2021 and beyond. Active management of retail pricing and customer campaigns delivered an exceptional result in our Retail business while continuing our strategy to recover share in our core retail channels. We also continue to close gaps in our retail network, which now exceeds over 1,300 service stations right across the country. While it was an extremely challenging year for refining, we have taken significant steps to improving the long-term sustainability of this part of our business by working closely with the federal government to develop a framework, which I believe supports the long-term viability of the refining sector. The interim production payment in place provides welcome support during 2021, and we remain optimistic about finding a long-term solution for -- in respect of the fuel security package. We obtained a strong capital management discipline throughout 2020, divesting our noncore shareholding in Waypoint REIT and returning the bulk of these proceeds to shareholders via capital return and special dividend. We aim to return the remaining $100 million once the long-term outlook for the refinery is clearer. Of course, we also announced our vision to establish an energy hub at Geelong, and we've made serious progress with our consortium partners of the development of the proposed gas terminal project. This project, and others, aims to leverage our position at Geelong and our capability and will generally support our development of new energy opportunities. Let me now hand over to Jevan, who will discuss our key financials in some more detail.
Jevan Bouzo
executiveThanks, Scott. I'll kick off on Slide 11. There are really 2 parts to our results for 2020. Despite a really challenging year for Australia, our Retail, Fuels and Marketing Non-Refining business performed extremely well, and as Scott said, up 16.5% on 2019 to an underlying EBITDA (RC) of $614.5 million. The standouts here were really Retail and Supply, Corporate and Overheads, with Commercial impacted by aviation demand through the majority of the year. I'll cover each of these in a bit more detail as I go through the pack. As you know, refining was a part of our business that was really challenged by the pandemic and the impact on regional refining margins. EBITDA moved into a loss position for the year of $95.1 million. Overall, underlying NPAT recorded a loss of $35.5 million for the year, down from a profit of $135.8 million in 2019. While distributable NPAT for the second half recorded a $1.5 million loss, the first half recorded an NPAT profit of $24.3 million. Turning to Slide 12. The bridge on this slide sets out the material impacts for the year at a group level. The integration of Liberty and Westside delivered $22 million of benefit. An overall margin improvement of $129 million was driven by Retail, more than offsetting the volume loss in this part of the business. You can see that the single biggest impact by far has been regional refining margins, impacting the result by $178 million. COVID-related disruption on a net basis impacted the business by nearly $100 million with overall volume and production losses collectively resulting in another $178 million impact. This was partially offset by an early focus on cost control and lower supply chain costs to manage the impact of the disruption, combined with the receipt of some JobKeeper support. On Slide 13, retail underlying EBITDA of $670 million showed just how resilient this part of the business can be despite the demand disruption that we saw. Retail margins recovered by $124 million from a low base in 2019, more than offsetting the volume impacts during the year. And it's been pleasing to see Alliance volumes recovering after the worst of the COVID-19 impacts in the first half of 2020. Our decision to acquire the remaining 50% of the Liberty regional and Westside businesses delivered a benefit of $22 million for the year. We also added 38 new stores to the Shell- and Liberty-branded network during 2020, taking our total network to more than 1,300 stores. Slide 14 in Commercial. Underlying EBITDA of $238 million was down primarily as a result of the aviation impacts. Border closures and lockdowns pushed down Aviation sales volumes by $67 million, which is marginally offset by the receipt of some JobKeeper support in this part of our business. A focus on cost and the diversified nature of our broader Commercial business meant that outside Aviation, results held up fairly well. Early and active management of customer credit meant we were able to successfully manage bad debts such that we did not experience any material impacts. Slide 15 sets out the magnitude of the impact to our Refining business. Refining was heavily impacted by the decline in both domestic and global oil demand. Underlying EBITDA was a $95 million loss, driven directly by regional refining margins at $178 million and lower refining production of $69 million to manage the impact of COVID-19 restrictions. Again, a strong focus on costs and the receipt of some JobKeeper support marginally offset these impacts. The actions taken to maintain production and bring forward major maintenance helped to mitigate losses, and we've seen some small improvements in Geelong refining margins since returning to full production in November 2020. On Slide 16. Supply, Corporate and Overheads consists of our integrated supply chain of terminals, facilities, depots, pipelines and distribution assets located right across Australia as well as site maintenance costs and all our head office and corporate costs. As I mentioned earlier, we acted quickly on costs early in the year, and combined with lower supply chain costs, delivered a significant reduction in operating expenses, reducing the cost of this segment from $333 million in 2019 to $295 million for 2020. Slide 17 sets out our cash flow bridge. Working capital reduced by $97 million, partially offsetting the net inventory loss of $257 million for the year. And when adding back the impacts of the sale of the Waypoint REIT stake and associated capital management, the underlying free cash flow of the business was $87 million. The positive underlying free cash flow was driven by a focus on cost, both operating and more importantly capital expenditure, despite the lower underlying NPAT result. Slide 18 sets out the movement in the balance sheet net debt. The impact of net inventory loss during the year was partially offset by a release of working capital that I mentioned earlier. And after accounting for the $100 million of remaining proceeds from the WayPoint REIT sell-down, our balance sheet remains strong with relatively low net debt and plenty of headroom in our USD 700 million debt facility. Slide 19 sets out our capital expenditure for 2020 and the guidance for 2021. Strong focus on managing capital expenditure during 2020 helped to manage cash flow and maintain a strong balance sheet position with capital expenditure of $159 million for the year relative to our original guidance of $250 million to $300 million. Group capital expenditure for 2021 is forecast to be in the range of $185 million to $210 million, returning to a level that's more consistent with historical levels in the business. The refining major maintenance scheduled for 2021 is the HFA unit, which was originally part of the planned 2020 turnaround works and deferred to 2021. Finally, on Slide 20. Significant one-off impacts included the $179 million gain relating to the sale of the Waypoint REIT stake. The underlying NPAT (RC) loss of $35.9 million is in line with the guidance update provided to the market in December and translates to a distributable NPAT of $22.8 million for the year. In line with past practice, we've referred to distributable NPAT when considering the payment of a dividend for the period. And with the distributable NPAT loss of $1.5 million in the second half of 2020, there will be no final dividend for the 6 months ended 31 December 2020. I am pleased to report that despite the challenging 2020, the company returned $595 million to shareholders throughout the year, consisting of a $15.5 million first half dividend, a $115 million special dividend, a $415 million capital return and $50 million of on-market buyback. It's a key priority for the company to return to a positive distributable NPAT for the first half of 2021. And now I'll hand back to Scott to take you through our focus on the recovery and outlook.
Scott Wyatt
executiveThanks, Jevan. I'd just like to turn to Slide 22, just touch for a minute on our historical business performance. This slide sets out the cash contribution, which is EBITDA less capital expenditure of our Refining and Non-Refining businesses over time. As you can see from there, despite the impact of COVID-19, the Non-Refining businesses, which, of course, is our Retail and Commercial segments, have delivered strong cash contributions growth over a relatively long period of time. With gradual recovery in Commercial segments and continued improvement in our core Retail businesses, we see opportunities for continued growth into the future. Whilst Refining has had periods of strong contributions in 2015 and 2017, as you can see from the chart, it has, of course, been impacted by weak refining margin since 2018, and of course, more dramatically by COVID-19 in 2020. With the support of an appropriate fuel security package and some self-help initiatives such as the development of the energy hub projects, it is possible to see Refining returns delivering reliable and acceptable returns into the future and begin to make important positive contributions to our business. Turning to Slide 23. Over the last 3 years, Viva Energy has been working to build a solid foundation for growth. And this is what has put us in such a strong position to deal with the impacts of COVID-19 last year. The renegotiation of the Alliance agreement in 2019, the acquisition and growth of the Liberty businesses and the diversity of our Commercial businesses have all been key to our strong performance in the Non-Refining businesses last year. Maintaining disciplined capital and cost management, together with our sensible response to COVID-19, has preserved cash and helped us enter 2021 with a very strong balance sheet and plenty of capacity for recovery and growth. Turning to Slide 24, which sets out the priorities that we -- a plan that we have in place to deliver sustained recovery. We do have a robust recovery date in place, and we do expect to return to growth over the next 3 years and are already well advanced on the implementation and delivery of these initiatives. These will be a key focus for us over the next 3 years. Turning to Slide 25. Our priorities for this year, particularly, are very clear: resolve the future of our Refining business; restore this to positive returns; pick up the pre-COVID growth momentum in our Retail businesses; and be ready to capture growth in the commercial sector still heavily impacted by COVID-19. We expect to further develop the Geelong Energy Hub projects and maintain a strong capital discipline that has served us well over the last year. Finally, on Slide 26. Our outlook for 2021 is expected to remain challenging and uncertain for Refining, but we retained a largely positive outlook across most parts of our business, and we're really excited about the year ahead. Before I hand over to questions, I would like to take this opportunity to acknowledge the contributions that our Chief Operating Officer, Thys Heyns, has made to our business over the last 6 years. Thys has successfully led the Refining business for most of his time and will retire from Viva Energy at the end of March. I want to thank him personally for his support and leadership and wish him all the best for the very -- all the very best for the future and congratulate Jevan Bouzo in his expanded role as Chief Operating and Financial Officer of the company going forward. On that note, Jevan and I are now happy to take your questions.
Operator
operator[Operator Instructions] Your first question comes from Mark Samter with MST Marquee.
Mark Samter
analystA couple of questions, if I can. First, are you able to give us a bit more, and I guess it's hard with everything moving around so much on the volume side in Retail, but for how you feel the Alliance sites in particular are tracking in terms of market share and where you hope they might drop out when we fully recovered retail volumes back?
Scott Wyatt
executiveYes. I think really -- thanks, Mark. Thanks for the question. No, really positive about the - I mean, naturally about the Retail business given the results that we achieved last year. We came -- as you see on the pack, we delivered average sort of 59 -- or nearly 60 million liters a week in quarter 4, which, of course, includes a fair amount of time with Victoria still under restrictions. So I think given -- in that context, given that environment, I'm pretty happy with the performance of the -- where we saw exit last year. And with the -- entering 2021 with most states now out of restrictions, there's clearly upside from the result that we turned in quarter 4 last year. So based on -- from a share perspective, I think we've held share through some particularly volatile times last year. We did maintain a reasonable level of investment in our customer campaigns last year, and that supported a pretty strong performance cost feel given -- in the context of the challenging environment, but also with shop, and I think you can see that in the results that were announced by Coles recently with convenience sales up 10%. I think that really demonstrated the role that convenience stores play with people shopping closer to home and obviously, our brands being a brand of choice through that time. So yes, I think whilst it was a disruptive year, we obviously lost the momentum that we had coming out of last year in terms of restoring growth through the Alliance network. I think we're well placed to pick up on that and move forward this year and notwithstanding that, of course, the other retail channels have done well. I'm really pleased with how Liberty Convenience has progressed last year with a number of store openings and our own dealer network, which are more regionally located, and we probably have performed pretty well given that regional areas were largely less affected than the metro areas.
Mark Samter
analystGot it. Could you just give us a bit of a refresher within that Retail business on the share that is diesel? I mean obviously, diesel just about seems to -- price is almost a fixed price product at the pump at the moment. And so the diesel margins have been under pretty material pressure. But I don't know, I guess maybe explain some of the difference in your outlook statement to some of you or one of your listed peers perhaps that you're less exposed to that diesel. Can you give us just a bit more insight, I guess, particularly diesel held up a lot better in terms of volume and retail last year, how we're tracking at the moment in the retail business from diesel's share of the mix?
Scott Wyatt
executiveYes. I think diesel, of course, is a Retail and Commercial story, of course. So -- and so you kind of got to look at it in that context, Mark. I think -- yes, I'm really pleased to see that diesel actually grew last year for our business despite reductions we saw in many segments. And that's a reflection, I think, of the fact that Commercial outside of aviation sectors continued fairly uninterrupted throughout the year. And so we enjoyed good performance outside of Aviation right across Commercial. Very strong agricultural season, which benefited both Retail and Commercial in terms of delivery into those segments. And of course, that's an area that we've invested heavily in the last few years through the acquisition of Liberty Wholesale. And we now have quite a strong presence in rural Australia, and we benefited from that. And we have -- I think one of the things we aim to improve after taking over responsibility for the whole complete fuel offer with the renegotiation of the arrangements with the Alliance was to restore growth in our diesel business in Retail, particularly through further development of our business offer through Shell card to customers. And I think you can see some early signs of success in that area in our diesel performance last year in Retail. So I think those are sort of key trends, Mark.
Mark Samter
analystOkay. Okay. And then I guess I might as well be the idiot that asks the question that you can't answer on the government support package. Is there anything you can say about where -- the point we're sitting at in terms of negotiation? Is there a reasonably clear feel for how it looks and we're finishing the details? Or are we a bit further away from conclusion than that?
Scott Wyatt
executiveNo. I think it's progressing well. It's developing a long-term framework, which is what we are working on, and what is ultimately important for our sector is going to take some time. So I think we need to appreciate that. It's not as simple as just what is the refining production payment level that needs to be set. It's also important to understand the government's plans for minimum stockholding obligations and now how that affects importers and also how the funding is going to be managed for the production payment as well. It's the workings of those 3 components that ultimately determine how refineries will be positively impacted through the fuel security package. And so working through the workings of those and how that will get implemented is obviously going to take some time, but it's important to understand because that will obviously drive the long-term outlook. So it's going well. I mean the -- Mr. Taylor is obviously very supportive of the sector, working hard to find a solution that sees the remaining refineries continue to operate. The department is working through this at quite some pace. And we're heavily engaged. And I remain hopeful that we will understand more definitively what that framework looks like before the end of the half.
Operator
operatorYour next question comes from Adam Martin with Morgan Stanley.
Adam Martin
analystJust on the sort of Exxon and BP refinery closures. Can you just talk through any arrangements you have with those companies, and I don't know, I suppose just the implications of those 2 closures on your business, please?
Scott Wyatt
executiveYes, sure. So yes, the Kwinana closure for us is more of the implications there, how do -- what's the right way and optimal way for us to continue to supply our market in Perth. Do we -- and there's obviously options to continue to purchase from BP in the way that we have done for quite some time as the operators of the refinery or move more to a self-supply model and import directly. So those are the options -- broadly the options that we have there in Perth. I think the more material implications for Geelong is obviously the closure of Altona because that operates in the same state as Geelong does and the same -- essentially the same market. I think putting aside the disappointment to see a refinery close because obviously, there are impacts on people and other businesses, I think, broadly, it's a positive development for the long-term outlook for Geelong because the market for local production, if you like, has now increased because prior to -- whilst Altona and Geelong operate, it's largely enough refinery production to service the whole of the Victoria market. With Altona closed, obviously, the market for Geelong production is greater, and we should have more opportunity to sell our surface production locally rather than having to send it out to other states. So that's -- I think that's a potential opportunity. But also a more structural change that will occur, of course, is that Victoria will move to a net import market. And so the demand for imports will grow. That also presents an opportunity for Geelong because Geelong has capability not only to act as a refinery but also to act as an import location. And we already do import on the margins where demand in Victoria exceeds our production. And so we have opportunities to really participate in supporting that import demand going forward. And that's entirely consistent, as I see it, with our vision for just building Geelong into an energy hub. Having our import capability alongside refining capacity is very -- has a lot of synergies with it, and utilizes, obviously, the infrastructure that we already have there and can be developed further. So I'm sort of looking at that as a long-term real opportunity for our business and very supportive of our sort of broader strategy around developing a first-class energy hub that will support Victoria in a more material way in the future.
Adam Martin
analystOkay. And just the second question there. Just the other volumes that you report there, they've almost fallen to 0 in the second half of '20. There's a small figure there, but it's pretty low. Is that primarily the marine business? Can you just provide some context on those other volumes that you report, please?
Scott Wyatt
executiveWhich slide are you looking at?
Adam Martin
analystI haven't got the slide in front of me, but it's the other volumes where you put out diesel, petrol. And you can only work it out by looking at first half versus second half.
Scott Wyatt
executiveOkay. I'm looking at Slide 7...
Adam Martin
analystI'll come back if you like.
Scott Wyatt
executiveYes. Maybe. I'm looking at other volumes here of 788.
Jevan Bouzo
executiveMillion liters.
Adam Martin
analystAnd I think you reported like 750 or something in the first half.
Jevan Bouzo
executive725. Yes. I think it's largely the falloff in fuel oil because we obviously had a cruise season at the beginning of the year and not so towards the end of the year. But there was a number of mitigations that we took around barges and costs to manage the impacts of that down to a fairly small impact to the overall Commercial business in the end. And most of the specialties products that we sell are pretty low volumes, as you can imagine, things like lubricants and bitumen and those sorts of products.
Operator
operator[Operator Instructions] Your next question comes from Baden Moore with Goldman Sachs.
Baden Moore
analystJust a follow-on from the Altona query. Are you already in negotiations with Exxon for an increased domestic crude supply potentially? And are there any other synergies you think you might be able to yield out of the change in the market structure? And just one on the buyback. I know you mentioned that you came to see a clearer look at the long-term outlook. But does that, for you, come when you have certainty on the market structure for the subsidy? Or do you think you'd actually need to see it implemented before you have a more certain outlook for your Refining business?
Scott Wyatt
executiveYes. No, sure. So I can't talk to you about specific commercial negotiations that we have with the counterparties. But I think broadly, we are a major consumer of domestic crude. Typically, Geelong will process about 1/3 of its diet from local sources. And that includes Bass Strait, Cooper Basin and other more local fields. So obviously, if there's less popular refineries in Australia, then there's potentially the opportunity for us to process more crude and adjust our diet going forward based on what crudes are available in the market. So that will obviously develop more fully once refineries are actually closed and those crude supplies are available. So we certainly see that as an interesting area, and we'll obviously continue to monitor that. And then I might get Jevan to talk to the capital return question.
Jevan Bouzo
executiveThanks, Scott. Baden, yes, I think there's probably a couple of points on the capital management. We're certainly committed to returning the $100 million in due course, in line with the commitment we made last year. I think you're right, some clarity on the Refining outlook in the context of the sustainability of that part of the business is really what we're looking for. And I won't go into detail on the discussions with government and the potential to get a solution that will give us confidence to run that business into the future. But certainly, that's the sort of thing that we'll be looking to understand before we make any decisions on returning further funds.
Scott Wyatt
executiveI mean we've taken the government on their public commitments to date. And obviously, there was an announcement last year by Mr. Taylor and Prime Minister Morrison about the long-term security package, and that delivered on that in the context of the first half interim production payment that they've put in place. So I think getting -- as we conclude the discussions we're having at the moment about long-term fuel security package, I think we can get confidence on the outcome of that potentially to move forward with the capital return even before it's implemented. But obviously, we need to see the details.
Operator
operatorYour next question comes from David Errington with Bank of America.
David Errington
analystIn your presentation, if you go to Slide 13, I mean the same question has been asked to -- of Ampol and everyone basically in the industry. But clearly, there's a couple of really positives there with that waterfall. The $22 million Liberty Oil benefit, I mean that was really pleasing. And then you've got the recovered retail margins of $124 million that more than offset significantly the Alliance volumes of $42 million. Now my question on this is, how much is that a structural recovery? Because when you look at that benefit, the $124 million over $42 million, it's a $80 million net benefit. How much is that a benefit relative to previous market inefficiencies? In other words, the market was too low in terms of margin compared to how much do you think you're borrowing and might need to get back in '21. Now I know you don't want to give forward-looking statements, but the #1 question we're all asking in Retail in '21 is when volumes pick up, will you be able to keep that retail margin? Or will you have to give some back?
Scott Wyatt
executiveYes. So probably -- there's 2 parts of the question. I think -- obviously, we're coming off as a low base in 2019. And you can see that quite markedly when you look at Slide 22, which shows -- which set out the performance of the Non-Refining business since 2015. You've got a big step-up in 2016 as we started to adapt our strategy with the Alliance. And then from there, you've seen steady year-on-year growth with a decline in 2019 where we recently -- we obviously took control of fuel pricing and had a very difficult time in the market as pricing strategies were adapted. And 2020 has seen a return to the trajectory that we saw from the years prior. So there's a bit of a reset there from the year before, which I feel is bankable. But if you think about 2020, there was also a period where we had rapidly falling oil prices and quite a benefit to the sector from that as well, which may not be repeatable in 2021. But offsetting at the same time, we've also, I think, got some reason to be optimistic about retail volumes continuing to increase through the course of the year, too. So I think you've got to think about that factor playing into it as well. But the best thing -- I mean the great news for us as a company, David, now is that we have all the levers, right? So -- and we have the ability to set pricing and manage sales outcomes and drive our business much more directly than we were able to before we renegotiated the arrangements with Coles, and that has served us incredibly well through 2020. And I have no doubt it will serve us very well in this year coming and the years ahead as well.
David Errington
analystI'm glad you mentioned Slide 22, Scott, because that's where the next question where I was going. When I look at that slide -- you probably guessed that. And you probably know where I'm going with the question. I probably don't even need to ask it, just by highlighting it. Your underlying performance in terms of what is your controllables is pretty strong, this result. I mean really, you've done extremely well. You've got to be pretty pleased with your management team's performance. And that slide, given that we've been in a very COVID-impacted year in '20, I'm talking the light blue line, is incredibly encouraging. When you look at -- you potentially got the recovery in Commercial over due course, et cetera. You got Retail that you're in control of. Yes, you might -- there might be some retail margins there that you've got volumes coming through. You've got Liberty Oil that came through. There's a lot of good things going on in that light blue line. I got to tell you, Scott, that dark blue line doesn't encourage me. And it just -- I know that you're talking actively with the good minister and all the rest of it. But as a shareholder, he's going to have to come up with something pretty sweet, a lot of sugar, to get me across the line, that Refining there. As I look at your light blue line, it's a good line. But the dark blue line, well, black oil is probably -- it's black and it should be black, not dark blue. Because it does look to be a black oil to me.
Scott Wyatt
executiveWell, I could have done it in red. That might have been helpful. But -- so you see it as a problem. I see it as an opportunity, David.
David Errington
analystOh, yes. Please explain.
Scott Wyatt
executiveNo. I think the point of this slide is to go -- is to show, look, the Non-Refining business, as you say, has, I think, performed really well over a long period of time. And yes, some challenges in 2019 but recovered well from that last year despite last year being a pretty unique year. And still some -- I think some recovery in Commercial are down the track as well. So I think there's a lot to be positive about in terms of the underlying Non-Refining part of our business. And if you turn that Refining number from the negative 212 cash to a positive number again, which can come through returning to full production, the -- getting the right package in place with the federal government to get long-term sustainability and maybe some improvement in refining margins over time as the global economy recovers, then suddenly you've got a really good -- you're selling a very different business than what we saw in 2020 going forward. And it doesn't take much to turn that around.
David Errington
analystYes. I mean I must admit, it is cash thirsty...
Scott Wyatt
executiveAnd obviously, if it doesn't turn around, then you change your business model and that Refining segment disappears.
David Errington
analystSo it is cash thirsty, though, isn't it, Scott? I mean that's the problem. I mean you got more CapEx this year. You've probably got $50 million to $60 million every year of cash flow going out in CapEx.
Scott Wyatt
executiveNo, no. Dead right. And that's why the fuel security package is really a critical piece of the jigsaw for Refining. If we didn't have the announcement last year from Minister Taylor and Prime Minister Morrison and the interim support package in place for the first part -- half of this year, we probably wouldn't have a Refining business. So I think we have -- we obviously take a lot of confidence from that. We've still got to deliver on it. I get that. And it's -- but I've said before, I think the discussions are progressing in the way that I was hopeful they would. And we're not -- we should have, I think, a clearer direction within the next few months. So I think it's worth -- it's been worth -- it's been worth continuing. I think it has the potential to return to a positive contributor, which is -- I think will really turn around the performance that we saw in our group business last year.
David Errington
analystIt's a swing factor. Well, well done on the light blue factor, Scott and Jevan. Let's hope that, that black number -- I know it's not black, but let's hope that that's a big swing factor and can at least get back to neutral.
Scott Wyatt
executiveYes, agree.
Operator
operatorYour next question comes from Shaun Cousins with JPMorgan.
Shaun Cousins
analystJust a couple of questions on the Geelong Energy Hub. You've quantified sort of CapEx of $250 million to $300 million and FID in, say, mid-2022. Can you just sort of talk about, will Viva incur all or part or none of that sort of CapEx and over what time horizon? And maybe how do you see the Geelong Energy Hub positioned relative to what AGL are proposing but then also relative to what's going on in Port Kembla and if they cross over in the same market, et cetera, please?
Jevan Bouzo
executiveYes, sure. I can maybe kick off, Shaun, on the capital components, and Scott will no doubt make some comments around the competitive position of the facility as well. And I think from our perspective, we've put the $250 million to $300 million out there in the context that that's the approximate range that we expect will be required to construct a facility of that nature. I think you're right on the fact that we've got a couple of pretty credible partners signed up. We're progressing on the opportunity both on our own and together with those partners. And there's the opportunity for us to work with them in a way that gets an appropriate return for a project of that nature. And that might mean sharing the capital investments, I mean, looking at different models. And so as we get closer to a final investment decision, we'll start to flesh those things out in a little bit more detail. I think for now, as you say, you shouldn't necessarily assume that we're going to need to spend all that money ourselves. And in the event that we do, there's obviously return hurdles that we'll be looking to, to get us comfortable with taking an FID position when the time comes. Again, it takes time to construct a facility like that. So it's not something that we'd outlay all in one go. And it would happen over a couple of years, obviously.
Shaun Cousins
analystRight. And how it's positioned, please, Scott, this piece?
Scott Wyatt
executiveSorry?
Shaun Cousins
analystAnd sorry, how do you think Geelong stacks up relative to sort of Port Kembla, which seems a little bit more progressed than AGL, which is not as progressed?
Scott Wyatt
executiveWell, look, I think -- I think you would expect me to say this, but I think our project is advantaged and relevant because of the fact that it is an existing facility. Our -- I think the development and construction of our project, I think, should be more straightforward. I think the activities that we're bringing in as part of the LNG import facility are pretty sympathetic to what we already do there. And that should ultimately translate into more streams -- more simplified approvals process as well. And we have a track record. We've been operating for 60 years. We know what we're doing. And I genuinely believe it's the right place to locate a facility like that. And obviously, if you stand back from it all from the commercial aspects and think about what's right for the state, anything we can do to support the longer-term sustainability of the refinery, which -- having other projects like the LNG import facility, it all helps, and it actually provides the critical mass and sustainability that we need and diversified earnings for the site. So there's lots of reasons why our project is the right project to back. But we acknowledge we're competing with another 2 projects, and it remains to be seen which ones of those actually progress through to being constructed. We're focusing on ours. We're working forward as quickly as we can. I think we've made remarkable progress given that we only announced this project less than a year ago and we're already into front-end engineering design. We already brought on some really high-quality consortium partners that now also see the same opportunity. And I think that's a real vote of confidence for the project as well and for the other projects we want to do at the site. So I think we'll continue to run our own race. And I remain pretty positive about it.
Shaun Cousins
analystGreat. And my second question is around Kwinana. I understand, I mean, Ampol have had to come out and say that they're talking with [indiscernible] on the Kwinana sort of terminal, but also we understand that it's not exclusive. Is that a terminal that would be of interest to Viva?
Scott Wyatt
executiveYes, I think -- look...
Shaun Cousins
analystAnd are you engaged with them?
Scott Wyatt
executiveAs I said before, Shaun, I think we've got a couple of options there in simple terms. I mean there's always more than 2. But we continue to work with our traditional supplier into Perth, which is BP, or we can run our own race and import into the state. We sit already in a terminal in Perth with -- it's an industry terminal with others. So sometimes running our own race means that you do end up working with others to import into there because you happen to be using the same facility. And obviously, there's synergies in importing with others. So there's lots of different options that we have there for Perth. Obviously, with the landscape now changing, we'll work through that and settle on what's the best commercial outcome for us going forward. So it's good to have more than one option, Shaun. So I think that is always helpful in terms of getting the right competitive outcome.
Shaun Cousins
analystAnd any comment on [indiscernible]? Are you actually talking with them on that facility?
Scott Wyatt
executiveI think as I said during the discussion, we don't -- I can't make comments about...
Shaun Cousins
analystYou cannot. I understand. That's fine.
Scott Wyatt
executiveYou'd expect us to say that. So...
Shaun Cousins
analystFair point.
Operator
operatorYour next question comes from Joseph Wong with UBS.
Joseph Wong
analystJust 2 questions from me. Just if I kind of look at the energy hub, just over the next 18 months, can you provide a bit more detail on key milestones you want to achieve before entering FID?
Scott Wyatt
executiveYes. So front-end engineering design work this year, we're hoping to -- that will progress to a point where we can take FID in the first half of next year and then obviously moving to construction and have gas flowing from early 2024. That's the sort of broad milestones that we're hoping to achieve for that particular project. Now obviously, other projects are less developed. We announced recently the alliance with HYZON Motors, which is really a platform for us to potentially move into green hydrogen manufacturing. And probably more interestingly, beyond that is refuel -- creating a market for heavy vehicle, hydrogen use and participating in the refueling of that market as well. So those are -- that's called more sort of market maker type projects but gets us into what will be an emerging energy space over the next decade and early days. So not necessarily something that's going to generate significant returns. But I think in terms of investing for the future and building experience and credibility, that -- it's good projects to be involved with it, but probably projects to be involved with others as -- to share the risk and experience.
Joseph Wong
analystYes, yes. And then just my next question is you're talking about the refiner, you're looking to have it return back to sustainable profits. Just wanted to understand if you have, I guess, a breakeven margin target that you're kind of looking at going forward. So what you can control. I saw you've done $15 million of cost improvements in 2020. Should we expect more in the following years?
Jevan Bouzo
executiveYes. I think I can cover that, Joe. I think there's been a pretty strong focus on cost right across the business through 2020. And obviously, that will continue into 2021, particularly in the areas of the business that are yet to experience a full recovery. I think in the Refining space, a return to full production in November means a little bit of cost comes back. And some of the cost out we're able to achieve was because we were running in an impaired mode throughout the year. At the same time, a return to full production brings just that, some additional production, and therefore, the ability to earn some additional margin. And with a small improvement in margins that we saw through November and December, that all goes to helping get back towards a breakeven level at the refinery, not to mention the interim support package that we've been able to achieve. So I think it will -- it won't necessarily be one item that supports the refinery getting back to a positive earnings contribution or a sustainable return for the business. It will be a combination of all those factors together. So a bit of self-help on our part plus the outcome from the discussions with the government. But certainly, as we go through that process, what we're focused on doing is getting that Refining business to a point where it delivers a sustainable return because obviously -- and I think David mentioned it earlier. It draws a level of capital, and therefore, you need to get a return on that capital, not just continue to break even. So that is part of our focus.
Operator
operatorYour next question comes from Grant Saligari with Credit Suisse.
Grant Saligari
analystSorry, I was on mute. My apologies. Just a couple of questions on the volumes, if I could. On Slide 13, you've detailed the impact of the Alliance volume decline. Presumably, there's a volume impact from other retail resellers that you supply. So just interested where that is sort of captured in the waterfall. And any comments you could make in terms of whether it's sort of a similar magnitude impact across the rest of Retail which -- would be?
Jevan Bouzo
executiveYes, I can cover that, Grant. Yes, I guess we've been pretty fortunate across that part of our business that while we have seen some Retail impacts with some of the dealers and wholesale customers, we've also seen some growth in the regional business and some opportunity there with a better regional season really, not to mention the growth in the Liberty Convenience business, which remains a joint venture that we have with the original Liberty owners. And so on a -- broadly speaking, on a net basis, volumes have held up fairly well in that part of the business with the -- and decline in some of the Retail segments, like you mentioned, but some growth in regional and the Liberty Convenience business largely offsetting that. That's why you don't separate [indiscernible].
Grant Saligari
analystThat's very helpful. And just a question, I guess, specifically, I guess, on the Q4 volumes. I don't know whether you can make any comments around how that moved through the quarter and how close we are back to sort of full recovery in automotive volumes.
Scott Wyatt
executiveI think we've still got some way to get to full recovery. And I think that's the case right across the Retail segment because you've still got some aspects of border closures, some aspects of people not fully returning to work. And whilst that's more public transport, it still drives mobility. So -- and I think there's still some -- mobility does very good with recovery since restrictions are off. I think it will take a little bit -- sort of something that will continue to progress through the course of next year as people get more confident about how the country is currently handling COVID and vaccines are going to help as well and just getting back to a more normal environment. So it will take a little bit of time. But I think as I said at the beginning, the Alliance sales that you see there does reflect quite a number of weeks of Victoria still being in lockdown. And obviously, we start this year okay, a couple of 5-day lockdowns but largely into [ more COVID normal environment ]. So we expect quarter 1 to start to lift on that number.
Operator
operatorYour next question comes from Michael Simotas with Jefferies.
Michael Simotas
analystFirst question for me, I'd just like to touch on the comment in your outlook statement around retail fuel margins remaining at sustainable levels. Are you -- I just want to understand the message there. Are you suggesting that the levels we're seeing in the marketplace for the early part of '21 is the right sustainable level? Or do you think that there has been some temporary margin compression given the oil price increase and you could see things get a little bit better from here?
Scott Wyatt
executiveI think there's been -- you've clearly seen some compression in the first part of this year because obviously, oil prices have been fairly steadily increasing, Michael. And as we all know, it takes time for that to cycle through the retail market -- into the retail market. It takes a few price cycles to get there. So margins are a little bit compressed as a result first part of this year. So no, we're not trying to say that, that becomes the run rate going forward at all. But what we are saying is that we don't -- we've had a recovery in 2020 after 2019. We don't see it going back to 2019. We think the market's been pretty rational through the most difficult periods of time. And that should -- we expect that to continue through the course of this year. Notwithstanding, as I mentioned before, the real tailwind we had last year from falling oil prices. And yes, that could be repeated, depending on what happens internationally, but we're not assuming that will happen.
Michael Simotas
analystYes, that's clear. And then the second one for me is on the Alliance. And I just want to understand how you're assessing the performance of the Alliance relative to the market. It looks to me like based on the number you've given us for the December quarter, you averaged somewhere around 60 million liters a week in December. I mean tell me if I'm wrong on that, but that's sort of what the math suggests to me. That's down about 14% relative to the 70 million liter per week pre-COVID peak that you called out last year. If I look at industry data, it looks to me like the market was pretty much back to normal pre-COVID levels in the month of December. So I just want to understand whether that's a regional versus metro mix or whether there's something in local area markets that I can't see from looking at the macro data. But it looks to me like the Alliance has underperformed the broader market through the COVID period and then through the recovery that we've seen so far.
Jevan Bouzo
executiveYes. Probably -- Michael, it's Jevan here. I'll probably test you a little bit on the base that you're using. I think when we talked about the 70 million liters a week pre-COVID, we talked about having recovered in the second half of 2019 to 65 million liters a week as an average over a period. And the final quarter there was about 65 million liters a week, too. As we came into the first quarter 2020 pre-COVID, we talked about seeing some weeks at 70 million liters, and that was giving us confidence around the trajectory, whereas the number we're talking being that sort of 59 million, 60 million liters a week average for Q4 last year is probably not necessarily comparable to those few weeks that you see. So I'd sort of argue that in the Alliance, you're probably more comparing the 65 million liters a week from late 2019 to the 60 million or so that we saw in the final quarter of last year. There's always going to be a little bit of impact or difference between the total market and the Alliance. And obviously, the Alliance has a bit more of a metro focus. And there's other parts of our business, Liberty, Liberty Convenience and others, that capture more of that regional focus. But I think all in all, we're actually moving in a pretty good direction, and we're seeing some pretty positive momentum in that part of the business.
Michael Simotas
analystOkay. So it sounds like we might have put a bit too much weight on that 70 million liters a week.
Scott Wyatt
executiveYes. I certainly don't see us -- I don't -- our data doesn't suggest that we're seeing an erosion in market share, Michael. We're holding ground where we want it to be.
Operator
operator[Operator Instructions] Your next question comes from Daniel Butcher with CLSA.
Daniel Butcher
analystI'm hoping you could just give a bit more color, firstly, on Aviation volumes and your splits there. Noting you were down 57% year-on-year, Ampol was pretty much similar, even though they've got a very high international bias. So just curious if you could talk a bit more about the splits of your Aviation business between the various subsegments of domestic, international and how you see them improving over time as we recover and [ guide ] restrictions.
Jevan Bouzo
executiveYes, I can cover that, Dan. Thanks for the question. I think it's obviously hard to compare exactly to their business because I don't know their split directly. But I think very much so, we were fortunate that in the aviation sector at least, we've had good exposure to more regional markets and general aviation, and that certainly helps. We've had pretty good exposure to domestic, and we think that will support us going forward where we're able to see a progressive recovery in domestic aviation volumes. But we have also had some exposure to international. And with the sort of market share that we've seen in our business in that space over time, it's natural that we have exposure to all segments. And we don't publish the split between segments. But I can say that we're, I think, expecting to benefit from some recovery in aviation over time but likely that, that will be a more gradual recovery than what we've seen, for example, in the Retail space.
Daniel Butcher
analystAll right. And the second question. Very helpful you gave your budget for LNG, which -- with import terminal CapEx which seems about the right sort of level. Do you care to give us a scenario your early numbers you're working on for the import terminal alternative for Geelong refinery?
Scott Wyatt
executiveI'm not sure I completely understand the question. What do you mean?
Daniel Butcher
analystObviously, in assessing the future of the refinery, you're looking at the alternative of convenience to import terminal. Can you give us an idea if you did that, what would the extra cost be to enhance what was the import capabilities?
Scott Wyatt
executiveIf we converted -- if we stop refining and convert it?
Daniel Butcher
analystYes, yes.
Scott Wyatt
executiveYes. Look, we haven't discussed -- we haven't shared that number, or to be honest, done enough work to determine what that number would be. And that has -- because clearly, that hasn't been the focus. The focus of -- our focus has been on what's needed to see Geelong continue as a refinery. And so that -- that's not something that we've actually contemplated at all. But we know from experience and in conversion of Clyde that it's a few hundred million dollars to convert a refinery into an operating terminal. I think if we had to do that though, we would do that over a number of years. We wouldn't be doing that as a concentrated period of works. And so it would -- I mean as the case with Clyde, we did that work between 2012 and 2018 when it was finally finished. And if we had to take that pathway with Geelong, it would be a similar exercise, I think, because Geelong can already -- can already import alongside refining, as I mentioned before. So we could -- we could import, and we've done that before when we've had shutdowns, et cetera. So that can be done quite quickly. And then it's a case of doing the work over a longer period of time to convert, and the capital call on that would probably be very similar to the sort of capital call that you'd expect to see if we continue running it as a refinery. So quite manageable within our normal cash flow.
Operator
operatorYour next question comes from Scott Ryall with Rimor Equity Research.
Scott Ryall
analystThe first one I have is a very quick one, hopefully. On Page 24 -- Slide 24, sorry, you make a statement that you continue to lead engagement with government on industry fuel security package. Are you saying that you think you have been leading the engagement on behalf of all refineries? Is that what you're trying to get across there?
Scott Wyatt
executiveNo, I'm not trying to get across that. No, we're not trying to get across that at all. But I think we have certainly been driving it quite hard because we see this is very important for our future and been actively involved and providing some leadership in that area. And the reality is, of course, there's now 2 refineries that we'll be having those conversations, right? So in that respect, you could argue we are one of the leading companies.
Scott Ryall
analystOkay. Fair enough. Okay. No, I just wanted to check what you were trying to get across. And then the second one, maybe it'll take you a little longer to answer, is you've got the obvious issues around refining, fuel security, supply chain, strategic storage issues. You've had to manage COVID over the last 12 months. Particularly being quite a Victorian-focused business, you've had a lot to do there. You've got the structural changes with respect to the other refineries shutting down and buy/sell arrangements and those sorts of things. And you've got your COO retiring. Do you have the management depth for everything that you've got on your plate at the moment? It's a pretty abnormal time. It's my way of asking are you okay but...
Scott Wyatt
executiveIt's a fair question. And I think what you don't get to see is the depths of leadership that we have at the next level down in the company. And we have some very capable and strong leaders in our -- what we call our senior leadership group that drive many parts of that -- of our business. And obviously, in the operations area that reports to Thys are some really, very, very capable leaders. And so that's unchanged. That will continue. And so I'm very confident with the changes that we're making. And hopefully, at some point, we'll have the opportunity to run an Investor Strategy Day as well and give an opportunity for some exposure to some of the broader group of people as well.
Operator
operatorYour next question comes from [ Anthony Livanos ], who says, "What was the provision for bad debt for the year? And how does it compare to last year? What was the impact on the bottom line results?"
Jevan Bouzo
executiveI can take that one. Thanks for your question, Anthony. Yes, we did quite a lot of work quite early to manage credit exposure and potential for bad debts. And I'm quite proud of the work that the team has done, both in finance and Commercial business where we have the greatest exposures. In the context of our bad debt provision, it was low single million dollars, not too different from historical levels. And we didn't experience any material bad debts throughout the period. But there was a lot of work and effort behind that and some pretty active management of credit across all areas of our business through the disruptions. And I think it was a real highlight in the way that was managed and the outcome that we achieved.
Operator
operatorThere are no further questions at this time. I'll now hand back to Mr. Wyatt for closing remarks.
Scott Wyatt
executiveYes. Look, I mean thanks again for taking the time to join us today. I think we've covered it well in terms of the business performance for last year. But in terms of just summing up, I think you can look through Refining, which was clearly a challenging part of the business last year, I'm really proud of the way the rest of the business has performed to deliver strong sales performance despite reductions in demand, diesel sales growing, see our premium penetration grow, to see us continue to roll out critical sites in our retail network despite the challenges of actually executing on the ground during the course of last year, turning in, I think, a very strong Non-Refining performance, showing earnings growth in that core part of our business. Those are all real highlights for me in terms of our performance in 2020. And I think for Refining, we have a pathway forward. And yes, there's still some important decisions that need to be taken and some support that are coming. So I'm pleased with the progress we're making, and I can see a pathway to returning Refining to a positive contribution in the short term and a meaningful part of our business in the long term, supported by other projects at Geelong as well. So I think we start the year in a really strong position. We have a good trajectory in November, December. I think that we'll see that continuing in the early parts of this year with the opportunity to benefit from further recovery from COVID-19 through the course of this year. And so I think the outlook is good, and we look forward to delivering on that and turning in some results in the first half and through our quarterly update in April that will help to provide some evidence of that recovery. So thanks again for your support, and thanks very much for joining today.
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