Xelpmoc Design and Tech Limited (XELPMOC) Earnings Call Transcript & Summary
February 4, 2021
Earnings Call Speaker Segments
Ravi Udeshi
attendeeThank you, sir. Good evening, friends, and thanks for joining the Q3 FY '21 Earnings Call for Xelpmoc Design and Tech Limited. It's a great pleasure to host all of you in this call today. The results and the investor presentations have been mailed to you, and is also present in the BSE website as well as our website. In case anyone has not received the release, please do write to us and we will be happy to send the press release and the presentation to you. To take us through the results and to answer your questions, we have the management of Xelpmoc represented by Mr. Sandipan Chattopadhyay, MD and CEO; and Mr. Srinivas Koora, the CFO of Xelpmoc. Mr. Srinivas Koora will start the call with a brief overview of the quarter gone past and after that, we will throw open the floor for Q&A. The standard safe harbor clause applies. And with that said, I now hand over the call to Mr. Srinivas Koora.
Srinivas Koora
executiveThank you, Ravi. Good evening, everyone. Welcome to Xelpmoc's earnings call for the third quarter of fiscal 2021. I hope you and your family members are healthy and safe at home. I'm pleased to share with you that we maintained our revenue momentum, along with our focus on profitable operations. We continued with our execution built on identifying opportunities in sectors that fit our growth strategy. Our operating revenue for the quarter was INR 35.3 million as compared to INR 34.7 million in Q2 FY '21. On year-on-year basis, we grew by 65.6% as compared to INR 21.3 million over the corresponding period last year. Operating EBITDA after adjusting for ESOP for the quarter was INR 11.5 million as compared to INR 14.9 million in Q2 FY '21 and a negative INR 4 million in Q3 FY '20. EBITDA margin was 32.6% as compared to 43% in Q2 FY '21. As we had alluded in our previous call, due to the lock down, there was substantial fixed cost and nonoccurrence, which have resulted in abnormal high EBITDA margins in the past few quarters and is now gradually coming back to the expected range. Net profit for the quarter was INR 10 million after considering INR 30.7 lakhs of ESOP expense as compared to INR 15.6 million in Q2 FY '21, while it was a net loss of INR 1.6 million in Q3 FY '20. In continuation with Q2 FY '21, a greater portion of our revenue came from international clients as a result of our hard work in past few years for revenue diversification. Our team size is 110, inclusive of employees, interns and consultants. Till date, we have served 43 clients and our successful results on our continued engagement with our clients. The fair value of our investment in portfolio companies stood at approximately INR 443 million as of December 31, 2020, as compared to INR 292 million as of December 31, 2019. Our portfolio companies have done well by quickly capitalizing on emerging opportunities. One of our portfolio companies, Fortigo, has grown exponentially in the past couple of years. The pandemic restrictions reduced considerably vis-a-vis the previous quarter though moment restrictions continued in Kerala and Northwest. Metal and mineral segments picked up with sign up of 2 large companies. Like every year, December was marked with the sign-up of multiple large corporates. Subject to the continuity of the current trend of the receding pandemic, especially with the COVID vaccine rollout and substantial improved business sentiments, it is expected that we're on track for the next level of growth starting from April 2021 onwards. The other portfolio company, Mihup, is doing pretty good. In last few months, their product virtual interactive analysis generation has been rewarded with -- while conceptualization and execution of [ V8 Gen 2 ] has already begun. On the clientele front, they are associated with Tata for heavy auto has been extended to Gen 3 as well. Recently, they have onboarded 2 large new customers for VIA, which is virtual and interactive analysis. Woovly, a social commerce platform for lifestyle products have acquired 3.4 million registered users and 14,000 plus home-grown influencers. 76% of Woovly users are acquired via organic or unpaid channels. 5,000-plus influencers have made money in last 90 days through their brand-tagged content, which led to sales of $70,000. 30% of the U.S. have written more than 750,000 content with the brand tags. 85% of the users are typically buyers of lifestyle, fashion, gadgets, fitness and entertainment category. Woovly is on track for ARR of USD 750,000. Further to our earlier communication on investment in Catailyst Incorporation, we have applied for Class B common stock without nonvoting, which is preferentially convertible to Class A common stock with voting rights during Q3 FY '21, and the same is under allotment process. Now I come to the forecast for the fiscal. We see a promising growth in our portfolio companies, given that they are concentrating on hitherto unaddressed areas of the economy. We expect our key investments, including Fortigo Network Logistics, Mihup and Woovly to scale up into next leg of growth. We are also optimistic of our recent investment to deliver technology solution in education, health, insurance and agriculture and deliver long-term returns. We'll reiterate our outlook on being EBITDA-positive in FY '20 -- FY '21 and excluding ESOPs. We further retain our cautiously optimistic outlook, given the current challenging times, limiting the opportunity to bring onboard new clients. With this, now I request the moderator to open the floor for Q&A.
Operator
operator[Operator Instructions] The first question is from the line of [ Ram Kumar R K ] from -- who's an individual investor.
Unknown Attendee
attendeeI'm very proud to be an investor in this company. My questions are, I have 2 questions. The first one is regarding -- you have 110 employees, you mentioned in the investor presentation. How much percentage of the 110 members are being billed directly to startups? And how much is percentages retained for the Xelpmoc core business? And you could let me know whether they are -- all of them are being billed directly to employee expense and retained from the startups? Or they are not shown in the employee expense, I mean, indirectly, it's coming through billing their startups. That's the first question.
Sandipan Chattopadhyay
executiveOkay. What's your second question?
Unknown Attendee
attendeeSo second question, sir, is that you started the international business. I would like to know sir, what percentage of the revenue going forward do you expect to share between international and Indian business? Those are only 2 questions I had.
Sandipan Chattopadhyay
executiveSo firstly, you must realize that our structure is not a 9-month billing structure at all. So people being billed is not the model we follow at all. There is work done and some of the work could be to through common components where our team is essentially working on some common components which could be used across 4, 5 projects. That is a separate thing. So what we go about is an approach called work unit. And unfortunately, customer is the work that is needed for a particular individual startup or individual customer, that is mostly done. In very few cases, to each customer, we actually give a time sheet for each individual person. But that is in a very few projects and mostly the large ones where large amount of capital people are using. That is the model by which it is done. So a particular person may actually end up getting -- particular persons work rather may actually end up billing -- get billed in 3, 4 projects, so to say. Now coming to your question of international operations. We have got some more international projects now, which is just in the starting point. And we expect that some rollouts will happen on this quarter. That said, the plan that we had starting our international operations in London and all, we obviously have put it on hold, keeping in mind the lockdown and the parts in U.K. But we are not deviating from our plan or trying to find an alternative so soon. We believe these are all temporary blips, and we will wait it out and do it at the right time.
Unknown Attendee
attendeeOkay. Sir, I have understood the second question very clearly, sir, I got the answer. May I repeat the question regarding the first -- hello?
Sandipan Chattopadhyay
executiveI'm here.
Unknown Attendee
attendeeYes, sir. Regarding the first question, I would like to know a clarification on -- you mentioned that one employee is being billed into maybe 4 or 5 start-ups based on the number of manhours....
Sandipan Chattopadhyay
executiveEmployee is never billed. An employee is never billed is what I said. I think that's the point you have to focus on. Work is billed. Now who works on that particular unit to deliver it is something that the customers, in most cases, has no clarity on. That's an internal process.
Unknown Attendee
attendeeI got it. I got it, sir. All the 100% employees are billed directly to Xelpmoc only. Okay, got it. They are being considered in the employee salary, employee expenses, right, got it, sir.
Operator
operatorThe next question is from the line of [ Sudip Dugar ], an individual investor.
Unknown Attendee
attendeeYes. My question is regards to the employee expense. So I wanted to understand more on the increase that has happened. Is it due to setting up the U.K. operations or are we hiring more people even in the domestic business? That is my first question. And second question for me that we still don't see the education sector startup is mentioned in your list of investments. So I wanted to understand more on it.
Srinivas Koora
executiveSure, basically, to answer your both the questions. The first and foremost important thing, the increase in expense in the employee salaries is on account of 3 folds. One is there were certain increments which were given to the employees in the fiscal -- in the last quarter and at the same time, we have also added about 45 additional employees. And third one, there is close to about INR 30.7 lakhs of ESOP expenses. So whatever about INR 40 lakhs increase that you're seeing directly is coming...
Sandipan Chattopadhyay
executiveI would like to say, this is something that we have been asked several times that how are people being paid, how are we going to have the junior team. Our entire idea is that we want most of our critical employees to be co-owners. So ESOP is the way we want to reward and retain their interest in the company. And that is the reason we were able to walk the talk and actually have people who are dedicated to the cause and the company much more.
Srinivas Koora
executiveAnd second thing, the investment into the education one, which we have taken approval. It is under process and that should able to -- we would be able to conclude that in this quarter.
Unknown Attendee
attendeeOkay. And another question I have, I think I missed your part on your international business, which you could just give some more light on that particular international business as to when do we see things basically rectifying?
Sandipan Chattopadhyay
executiveWell, as soon as possible is the right answer, we are ready from every angle on our side. But obviously, it's contingent to the global situation in terms of the lockdown and in terms of travel restrictions and stuff like that, right? So as of now, international operations have not started. But that said, even over the online system and all, we have been able to garner some international deals and leads, which are in the process like a normal project. But our international operations, which we talked about, that has not yet started. We are on hold on that because where we had centered it around U.K., that is still not accessible to us from an accessibility standpoint.
Operator
operatorThe next question is from the line of Rajeev Rastogi from Velvet Lotus Capital.
Rajeev Rastogi
analystSir, what is the long-term vision for the company? What do we ultimately want this company to be?
Sandipan Chattopadhyay
executiveSo I think we have stated this before. We do see that we are more of a value creator. So there are 3 channels of revenue that you can think of. One, of course, is the kind of value that we have due to our holdings in the start-ups. And at this stage, at least, that surely will continue to be our main focus in terms of growth regulator-wise, what is the focus. The second channel is services, which is building up, and you will see that getting into a normal mode probably in another 9 to 12 months, probably 2022 is the right time to look at that as a services part, which is focused on services and self-sufficient. And the third, of course, will be our product and revenues from products or sales of our startups. So in the long term, these are the 3 revenues which will get mixed up. We are not trying to target a particular revenue lot or something of that like a services company, so that's not our model at all.
Rajeev Rastogi
analystSo is there any internal vison as to which of these verticals you want to focus more on?
Sandipan Chattopadhyay
executiveThe verticals we have already said, right, our main theme is HEAL, health, education, agricultural livelihood. And our skill sets, which are mainly on the data science part of it. We will stay within that part. And well, whatever is the right opportunity at the right moment, we will leverage that but we will not get out of this mass market themes that are there to get to some niche markets and all. But at the moment, that's the strategy. Once we go international operations and all other opportunities may present themselves and accordingly we'll change. But for India, at least it is more and the data sciences part of it is our core focus.
Operator
operatorThe next question is from the line of [ Rudresh Kalyani ], an individual investor.
Unknown Attendee
attendeeI have got a couple of questions. The first question is the other income has almost doubled up. What led to that? And the second question will be on the -- can you give a guidance on the growth for the next 5 years at least?
Srinivas Koora
executiveSo, to answer your first question, whatever funds that we have, the excess funds are -- that has been parked in the mutual funds, but mainly because of mark-to-market there you are seeing about over INR 35 lakhs of other income in our financials.
Sandipan Chattopadhyay
executiveOn your second question, I would like to take that. What is the outlook for the company in the next 5 years? I'll start up from around 2022 because that will be 7 years of our completion and 7 years of most of our first startups. We start expecting some tangible results from some of our startups. And in the next 2, 3 years, today, we keep on talking about -- well, we keep on talking of new ones also, but primarily, the settled ones are Fortigo, Mihup, these are the main ones, which are the earliest. And now some of the other ones like Woovly and all are coming into place. So by 2022, we want to make sure that we believe that we have picked up at least 8 to 10 winners in our portfolio, which are big winning potential. And in a 5-year time frame, we believe that at least 4 of them would give us fruition in terms of those value unlocking. In terms of revenue and all 2020 onwards, we should get into a regular peak of a services wing, which almost will work like an independent part of it, and that should have its own growth fashion. And probably from the beginning of 2022 again, the product and the sales-led commissions that we get from our startups, that should start trickling in, but we expect it to reach into a steady state somewhere around 2023. That's more or less the planned outlook. It's a better question to have our 5-year outlook, which is better for us to do because that's more of what we are targeting. We surely are not looking at quarter-on-quarter.
Unknown Attendee
attendeeOkay. Can you give a number?
Sandipan Chattopadhyay
executiveNumber of what?
Srinivas Koora
executiveSorry, basically, we can't.
Sandipan Chattopadhyay
executiveNo, hold on, hold on. I gave you a number of the startups we are looking at. I gave you a number of the kind of potential we are looking at in terms of wins. What other number are you specifically asking?
Unknown Attendee
attendeeI was expecting a CAGR number.
Sandipan Chattopadhyay
executiveSorry.
Unknown Attendee
attendeeI was expecting sort of CAGR number, compounded annual growth rate, something like that.
Sandipan Chattopadhyay
executiveI don't think we are allowed to give that. I'll ask Srini to see that part.
Operator
operatorThe next question is from the line of [ Om Prakash ] from MIV Investments.
Unknown Analyst
analystSir, the investment call there, you have suggested that -- and compared with the March quarter sir, so why not with September quarter sir?
Srinivas Koora
executiveWith respect to what, sir? The investments?
Unknown Analyst
analystYes, sir, investment, value of investment, fair values.
Srinivas Koora
executiveSo fair value of investments. We have compared it with December to December, sir.
Unknown Analyst
analystOkay. Okay, fine.
Srinivas Koora
executiveI said December to December, INR 443 million as on [indiscernible] -- INR 292 million as on December 31, 2019.
Operator
operatorNext question is from the line of Ankush Agarwal from Stallion Asset Management.
Ankush Agrawal
analystSo my first question is, how do you value the investment that you have made every quarterly time frame, if you can help me with that?
Srinivas Koora
executiveSo basically, the net value or the NAV of the investments, we look at 2x in India. One is as on 31st March and the other one is as on 30th September. So generally, these are done based on a discounted cash flow method and keeping in view the last round of funding and the other one is how the company is growing. Whether are they in the same growth trajectory what has been forecasted accordingly, we go and we will get the discounted cash flow done by a third party.
Ankush Agrawal
analystOkay. The valuation is done by third party, right?
Srinivas Koora
executiveYes, yes.
Ankush Agrawal
analystOkay. Okay. Got it. And secondly, my question was similar to what other participants have asked in terms of how do you see the company faring over next 5 years and what kind of business model you are targeting? But on the same, what you have given, so the 3 pilots you have given, the first is product, second is the service and third is the investments. So on the product and service side, if you can help me understand better what kind of revenue stream you are looking at? Like what kind of services and what kind of products -- see the product that we do currently it's great, I mean, which we are developing along with one of -- some of our investee companies and we are offering it. So these are the kind of products that will go out and generate a revenue stream going forward. And if that understanding is correct and that was the first. And secondly, what kind of services revenue generation that you're looking at. Can you help me with that?
Sandipan Chattopadhyay
executiveOkay. Srini, I'll answer that and you can answer solvency and all. The first part is that we are making our own products from Xelp itself and you can see the list of them in the investor deck as well as the website and few more in the offering. And the second is we have a revenue share model with some of our startups, which are mostly B2C, in some cases B2B also. So both of these, we queue up together to say direct sales kind of a thing that will come to us. On the services part, as we said, that because if we are doing services, we might as well do it for the higher margin. So for the services, we are primarily focused on the overseas market as a field service. The services we rendered to our startups, we hold that part as part of the startup because it's in the service.
Ankush Agrawal
analystOkay. So like what kind of services are that?
Sandipan Chattopadhyay
executiveSee, this is basically -- essentially, with the automation solutions or solutions for independent ERP and some of the services that we offer, we have the additional advantage of being able to champion our startup products. For instance, let's say, our [ Mihup ] segment wants to build a call center voice driven software. The speech to text part we will rather work with Mihup than any other thing, but the analysis part of it, the data science part of it is something we make ourselves too or we may built a product, which works conjointly. Some of the services that we have done in the past, if you can keep a track of it, has been as valid as being able to manage a very high-volume advertisement management system, which is linked to inventory. So based on the position in the inventory how do you make dynamic ads based on products, which are available in inventory and not new products which don't show up in inventory. These are mainly for overseas. So for example, the current one of the projects we are doing is for education NGO in U.S., which is trying to find the effect of the scholarship they're giving to backward classes and their progress in light -- in terms of education. So these are varied and mostly one-off. It's not a standardized tool, we are still finding our suite. Probably in 1 to 1.5, 2 years, we'll have a specialized area. So what we do is anything with data science and anything which is a logical solution and which has the kind of a data science element to it is what we are targeting.
Ankush Agrawal
analystGot it. Got it. Just one comment over here. So in totality, if I -- if my understanding is correct, what we are trying to do is basically be and help for our incubator for startups, either through providing a product or a service or being an investor and like a strategic investor to the start-ups. And that is where the entire business model...
Sandipan Chattopadhyay
executiveI think we are not a strategic investor, to be very frank. I have explained this, but -- and we like to think of us as a co-founder for the startups. Because we do much more than we need to do. We do the dirty work of developing and building the product and working with the entrepreneurs for the product markets we can go-to-market also.
Ankush Agrawal
analystOkay. Got it. And just one more thing. Do you see yourself raising capital either for exceed your debt just to fund your investment in the start up? Is that a thought that has been there on the company side?
Sandipan Chattopadhyay
executiveCosts are always there. We will wait for the right opportunity, yes, those things are there. But we will not look at it from funding beyond the style of funding we have done, except for when some of our start-up mature, and we believe that we don't want to dilute ourselves more and we have by reinvesting in the future rounds, we want to hold on to our growth capital for our sales. That's one thing. We may raise capital for developing our own products also. All avenues are open and some discussions have also already internally started.
Srinivas Koora
executiveAnd that we take it up with the board time to time based on the approach, et cetera, we will be informing you too.
Operator
operatorNext question is from the line of Raghav from Ace Capital.
Raghav Singh
analystHi. I had a couple of questions, and I'll just push it one by one. So for our products that we have like DocuX, and xERP, are we seeing any tractions for other clients? That's my first question.
Sandipan Chattopadhyay
executiveYes, we are seeing some traction, some POCs and some projects already on both. In fact, some of our paid projects have internally already used some of our products as a base on which we have expanded to give a particular solution.
Raghav Singh
analystOkay. And that should provide us some increases in terms of revenue visibility, right, because we don't have to develop a product. It's just a deployment and...
Sandipan Chattopadhyay
executiveBut there are different kinds of products even [ SDK ] is also a product. So which product type is something we find more market fitting based on our skill sets, that we'll find out.
Raghav Singh
analystOkay. Okay. And my second question will be, we have started a business with a leading school, right? That has got like more than 40 school establishments in India. So that thing, is it a temporary phenomenon because I understand schools are opting for e-learning or distance education, primarily because of COVID. For once in a year's time, COVID situation moves on, how do we see that business opportunities of it?
Sandipan Chattopadhyay
executiveI don't think the change we have seen is irreversible. Personally, I believe that this has been a great wake-up call to most of India, to know that what problems they have faced because of COVID, is something more schools in interior India or Bharat, as we call it, are facing on a day-to-day basis. So I think this has been a solution that probably will last out much more. And again, the solution we are building is not at all for e-learning only. It's not a direct to consumer. It's basically to make sure that schools are able to manage individualized learning with the class based approach much more easily. And in fact, the model that we have, some of the partners we are already piloting and all are also for classroom presence using interactive boards and all. So I don't think the solution is limited to e-learning like your thinking. We have made a generalized solution for -- see, what our philosophy has been that till now, most education system has been digitizing in education. So whatever was available offline, they are making online versions of them, but this process is not changing. We see, on the other hand, they are trying to digitalize education and saying that imagine that this is a new medium. If I have these facilities and this technology tools in my hand, how can I change education by itself? So whether they're in class or at home, education content is not there. It's not fair to think that a teacher teaching in a class has no need for audiovisual elements to supplement our teaching skills. It is also important for a structured way of teaching so that you standardize and not let it be reliant on it overtly. That certain courses, certain assignments, certain assessments are done in a standardized way, irrespective of the teacher who's monitoring. And that gives a little bit of a standardization to education itself. That has been the main focus of what we are trying to be. So we do -- so in short, we do believe that this is not a COVID-based reaction product only, it is there for the long term.
Raghav Singh
analystOkay. And the last question is, if my memory serves me right...
Operator
operatorRaghav, may we request you to please return to the queue for your follow-up please as we have more questionnaires in the queue waiting?
Raghav Singh
analystOkay, sure, no problem.
Operator
operatorThank you. [Operator Instructions] Our next question is from the line of [ Prithvi Ram ] from VPM.
Unknown Analyst
analystAmong the services that you are offering, is like voice-to-text conversion. Now my doubt is, are you guys working on multiple voices at a time, as we speak right now, multiple users involved in this call, right? Can we process all these users data individually and give them separately?
Sandipan Chattopadhyay
executiveOkay. Just to clarify, that is the charter of one of our portfolio companies called Mihup, not that only, it does additional things on top of that analysis. And to come back to your question in a direct pattern, yes, the product Mihup can separate out different voice streams and do individualize one. So the product that you heard of that has been rolled out by Mihup into several parts, like call center and all, they are stripping of the voice with voice correction, all those things are important. For example, someone's phone rang when you were talking. You have to take that voice off and then focus only on the spoken words of the individual. And then also keep it tied to particular individual. So up to 3, 4 people, we have tested because that has been the call center scenario, which is what we are focusing on. For conferences and all, we are not part of a solution yet.
Unknown Analyst
analystMy second question is, like, will that work for multiple -- multilingual like our country has like some 21 like that.
Sandipan Chattopadhyay
executiveThat is the differentiation of Mihup. So as we told you that when you are -- what is being done is now every Tata car that is being produced and manufactured goes with Mihup onboard. And the whole card passenger-driver interaction is through local languages. As of now, we are supporting 4 languages or any mix of them. Because in India, we are not puritans. We don't speak pure Hindi, we don't speak pure Bengali or pure English. And even the English is very Indianized with sprinkling of Hindi, English words, everything is mixed together. So we went through a vocabularize way. And the second aspect, which is very important for Mihup, it means, it works in offline situation also. So you don't have to be connected to have your voice interpreted. I suggest you take a look at the Mihup site to get further clarification because it is really a good technology, which I'm very proud of that we could make that out of India. And it was also one of the top 50 AI innovations in the world according to Bloomberg, 2, 3 years back when we started just for your info.
Operator
operatorNext question is from the line of [ Omkar ], an individual investor.
Unknown Attendee
attendeeYes, firstly, let me congratulate for a good set of numbers. I mean, it's really great to look at getting a profitable quarter. So my broad questions are broadly on the investments in the startups. I just want to understand at a high level, what sort of thought process goes behind the mind when you make any investment in this startup? And next question is about how do you see your product being differentiated from other competitors in the sense when you go out, out there and then try to get more clients or customers? So what is that aspect which helps you guys to scale up your business? Is it like more of a pricing aspect or the kind of quality of the product you give to your customers?
Sandipan Chattopadhyay
executiveOkay. So I think the first question, we have answered several times, but I'll just give a short summary of it. You can look at the past call transcripts, at least if there's a documentation on our site, I am not sure if it's there. So first of all, we stick to our sectors, which is HEAL, health, education, agriculture and livelihood. And we have another philosophy where we don't work in the same problem space with 2 enterprises. So that's the first hypothesis. We have a pretty ordinant sectors and problem areas where we have a preference for, and we have some space for absolute things we have not thought of, where a entrepreneur completely impresses us. Once we have someone who is thinking alike us, then we have a way by which we decide to work with entrepreneur because we have explained in the past where we call it a physics, chemistry, maths problem. So first is a directional though of both the entrepreneur and us about that sector in alignment. That's the first principle. Without that, we will not work no matter how the entrepreneur is. We have to believe in each other and that's the main thing. Second is the chemistry. Are we thinking of having a working comfort with this guy? Because unlike an investor, we're not betting on the guys, we are betting on the fact that together we can make something great. So whether we can comfortably work with them, whether we have respect for each other, and we think of things similarly or we at least have enough respect for each other, even if there are differences, we can go for it. All these very important when you are planning to work together. That's the chemistry part. And then comes what we perceive as our value and how much equity should we take, what is going to be the cost, is that affordable or not. Once these 3 things are done, then we onboard a startup. Coming to the second question. Can you just repeat the second question you had?
Unknown Attendee
attendeeSo second question is broadly to understand like how the products are differentiated,
Sandipan Chattopadhyay
executiveHow the products are differentiated?
Unknown Attendee
attendeeHow the products are differentiated, yes.
Sandipan Chattopadhyay
executiveThat is not very different. Any product to succeed must solve a problem. How we differentiate is, we believe we are better problems solvers. And also we are catching problems which are real pain points and not too many people have been able to give complete solutions for. So it's a mix of whether you execute the right problem.
Unknown Attendee
attendeeYes. My question was purely from a competition angle. In the sense somewhere in the future down the line or whatever...
Sandipan Chattopadhyay
executiveCompetition is surely a lower benchmark. You have to be at least as careful as your competitors. That's what you do. But you don't follow your competition to build a me-too product. You build a product based on the solution and then you benchmark with the competition you see, if there is a shortcoming that you have made, if the competition has done better.
Unknown Attendee
attendeeYes. So one more last question was mostly from accounting per se. Like your investment revaluation, whatever we do it via OCI. So that's not done for this quarter, is it? I mean although there are some slight change in the...
Sandipan Chattopadhyay
executiveI think Srini has clarified that. Probably you missed that answer. He said that...
Srinivas Koora
executiveThat's done in March and September,
Sandipan Chattopadhyay
executiveMarch and September.
Unknown Attendee
attendeeOkay. That is something voluntarily offset by the company or that's how it's done?
Srinivas Koora
executiveThat provision is available and we have also opted it because first 3 months is also closing time for all startups.
Unknown Attendee
attendeeSorry, sir, I didn't get the full answer.
Sandipan Chattopadhyay
executiveI think it's impossible to do it every month for every start-ups. So 6 months is a good one. But if there is an event within a quarter, like a fund raise and all, that is an external event, which is an exceptional event that we do capture.
Operator
operatorNext question is from the line of [ Venu Resu ], an individual investor.
Unknown Attendee
attendeeMy question was like, what are the main geographies that you are targeting for international operations?
Sandipan Chattopadhyay
executiveThat's a good question. It's a twofold target. For the products we've already made in India, we do think they have a good market in other Southeast Asian countries as well as Africa. So those are the tucked up products that we want to place in that countries. For our services, we are mostly targeting Europe for the moment and maybe at a later date U.S.A. U.S.A. is very crowded. Europe, I think, is slightly better and more matured in terms of data usage. So we think we have a -- and they are more oriented towards privacy and other things, which we think is very important for doing good database, good data science based solutions. So we think our kind of skill sets and products that we have is better suited for Europe for the moment.
Operator
operatorThe next question is from the line of Kishan Toshniwal from DKMS & Associates.
Kishan Toshniwal
analystCongratulations on good set of numbers.
Operator
operatorMr. Toshniwal, but may I request you to please speak just a bit louder because your voice is a bit feeble?
Kishan Toshniwal
analystNow is it coming?
Sandipan Chattopadhyay
executiveYes. Yes, it is better.
Kishan Toshniwal
analystCongratulations on good set of numbers. I have 2 questions basically. The first question is that the employee cost that has gone up. I have joined bit late, so I don't know whether you have answered it or not. So the employee costs that has gone up from September to the December quarter, is it that we are acquiring more people because we are seeing the revenue visibility? Or is it that, that was due to COVID numbers were less and now that has come up again? And the second question is that the European company that we have floated, if I remember correctly, we have floated in September to December or maybe somewhere there, we had floated one company in U.K., I suppose. So what is the revenue visibility from that company over a period of 3 to 5 years, if I could get that?
Sandipan Chattopadhyay
executiveOkay. I think both these questions have been answered. So I'll just give a quick summary to it. The employee cost has 3 aspects, which has led to the growth. There have been some people who have got an appraisal review by which they have got a hike in their salary. We have got in some new people as well. And there was a onetime cost of giving us substantial amount of that increase that you saw came from an aspect for allocating ESOPs. I think about to the tune of over INR 30 lakhs. So I hope that answers your first question. I mean, the second question, we had taken the Board approval for setting up a London subsidiary, we have not set it, we have floated a company. We have taken the approval. And we have already because of COVID situation, held on to the plan because we can't even access London right now. So forget going and setting up a company. As and when the situation opens and the travel restrictions and the safety increases, we will go on to that part. At the same time, we do believe it's a momentary lift that has happened. So we don't want to change our plans, that's getting delay. We believe in our London thesis, we will wait for it, and we will wait this out and write this out and then open the London office. As and when it's open, of course, there will be a kind of a situation, which we are compelled to give because of laws, I would say.
Kishan Toshniwal
analystIf I may squeeze in with one more question. Is it possible?
Sandipan Chattopadhyay
executiveI think that the moderator has to moderate. I'm okay.
Operator
operatorYes, please go ahead, sir.
Kishan Toshniwal
analystYes. I just want to -- last con call also, I asked the same question. Right now, we are in the run rate of INR 3 crores to INR 4 crores. So when are we expecting this run rate to go up or maybe I don't want a number for next year or something. If you could give a 5-year growth rate road map that we have...
Sandipan Chattopadhyay
executiveActually you missed out a significant part of the conversation. We have covered it and I have given a 5-year outlook. I have said that the independent...
Kishan Toshniwal
analystIf you could give a CAGR of next 5 years, that would be a great number.
Sandipan Chattopadhyay
executiveI think we cannot give a number like that. I have given the pieces as to what we want to do in the next 3 years and also said categorically that from 2022 first quarter onwards, you will see that services becoming an independent part, which is having its own growth system. As of now, service and start-ups that we are doing, we are sort of dialing in on the different ways depending on the opportunity, but we will set up independent part of an aspect for the services part. And then that part of the business will behave like a normal services company.
Operator
operatorNext question is from the line of [ Yashesh ], an individual investor.
Unknown Attendee
attendeeSo, sir, what I would like to ask is that we have identified these key areas being education, health care and all. So would we be sticking to this sectors? Or would we expand to new avenues being gleaning or other areas, which are not part of our core plan?
Sandipan Chattopadhyay
executiveOf course, we will change. Change is constant. But for the moment, till we have fulfilled our -- because see, these are also you must understand, these are not just -- they have huge amount of cross-pollination impact, right? So doing some -- then forgetting the thesis and jumping on to the new bandwagon is not something we want to get excited by. Unless we are able to increase the management bandwidth and all which is also a possibility which we are looking at particularly. But yes, we surely think that upcoming areas like getting into -- but remember one thing that for mass market solutions, the themes we have is more or less all encompass. However, the 24 thesis that we had, we are constantly updating, debating that. But at any point of time, we want to make sure that we do that set up 24 first and then we move on to the next set of 24.
Operator
operatorThe next question is from the line of [ Rudresh Kalyani ], an individual investor.
Unknown Attendee
attendeeYes. I've got a couple of questions. So what went really wrong with the companies which you have written off even after Xelpmoc acting as a coholder in it? And one of the lessons learnt from them and what are the steps we have taken to mitigate them in our future investments?
Sandipan Chattopadhyay
executiveCorrect. Okay. Let me first tell you that I have categorically told that expecting 100% success is impossible. If we do 35% or more, I'd be very happy. That's where our model works [indiscernible] working is good enough. But that said, we are right now hovering around 60% to 70% success. Lessons that we get from failures -- we have learned certain profiles or certain mentalities of entrepreneurs that are not comfortable with us. We look at that now much more than our first set of investments that we did where those were quick learnings that are there. There are certain times that the idea may be great. It may be a great product, but doing a market reconciliation to know that if we make the product, is there enough market. Sometimes we were excited and do it. If it sounds a great idea, and we know there's a gap, no one has a solution. But just because there's a gap in the market, it doesn't mean there's a market in the gap. And the market in the gap analysis is something that we have been advised and some of our Board members, especially the person who's coined this term, market in the gap, Suman, has been very instrumental in helping us understand how to analyze that and do it and that we do now rigorously across that part. There will be failures going forward also. Let me be very categorical about it. And it will be in the range of at least 50% in the long term. So we're careful, we're clear on that, and we're very, very cognizant on that. But that said, winner should look up for the losses. That's the first assumption. And the second thing, we will not knowingly do it just hiding that fact. We will try to push 50 to 60, 70 as much as we can, but we will be happy if we can hit 50%. But at the same time, if we target [ 35 ] only, then surely, we'll end up with 10%.
Srinivas Koora
executiveAnd sorry -- and just by the way, for Q3 FY '21, we have not written off any of the investments.
Sandipan Chattopadhyay
executiveAs we said, Srini has said, which you may have missed that we do our book calculations and valuations only in March and September. So yes, we have not done it, but we have not crossed that bridge yet either. So maybe when we do it in March, some of these companies, which we have not at all looked at may either go through an erosion of their value as per our perception or maybe written off.
Operator
operatorThe next question is from the line of [ Subir Jain ] from [ RMSK Financial Services ].
Unknown Analyst
analystThis is [ Subir Jain ] from [ RMSK ].
Sandipan Chattopadhyay
executiveCan you speak a bit louder? Somehow your voice is coming a bit muffled.
Unknown Analyst
analystOkay, just a second. Yes, my question is regarding -- is it audible now?
Sandipan Chattopadhyay
executiveYes, perfectly clear.
Unknown Analyst
analystActually, my question is regarding Woovly. If you can brief -- as you briefed in the starting, there are some influencers who are getting paid or who are making money on Woovly. Is this money running by a brand or Woovly is paying them?
Sandipan Chattopadhyay
executiveNo, no, no. Woovly is not paying, there is a net positivity. To start off some of them, I don't think any external person has been paid at all. We don't think that has been a model, but you can look at the more details of it on the Woovly site as to how it exactly works.
Unknown Analyst
analystOkay. Because I actually tried to look on the Woovly site as well, and tried to promote it also to [ my friend ] where I'm an investor in your company and I told if you do well then we also do well.
Sandipan Chattopadhyay
executiveAbsolutely. In fact, many of the start-ups who have innovative products and they need a market reach are using Woovly. So a lot for -- and they do share much more profit than the big establishments. That has been one growth rate. But at the end of it, there's a very strict quality process. And again, there's a peer evaluation that happens, which makes sure that the best products only floats up to the top. We don't end up recommending a bad product just because it's commercially better for us.
Unknown Analyst
analystOkay. And because -- okay, anything related to what we have to [Foreign Language] directly mail to them?
Sandipan Chattopadhyay
executiveNo you can mail to -- we will try to set it up for sure. We are absolutely there to help our startups also. We are not a hang ups, but take a look at it, and then you can reach us on our investor relationships and a suitable person looking at the opportunity will surely connect you.
Unknown Analyst
analystSure. Second thing, are you working on Tata SuperApp as well?
Sandipan Chattopadhyay
executiveSorry?
Unknown Analyst
analystOur company Xelpmoc is working on Tata SuperApp in some way?
Sandipan Chattopadhyay
executiveNo. No, not at the moment, at least.
Unknown Analyst
analystOkay. And secondly, one company, you acquired is Catailyst in Delaware, I think, a long time back for a pharma marketplace -- you want to start as a pharma marketplace. Is something happening out there?
Sandipan Chattopadhyay
executiveYes, that is there. That's the U.S. based startup that we have, which is looking at all news and all other information including clinical trust situation and all and trying to get a future market place [ ready for us ].
Unknown Analyst
analystAnd last question is I think...
Operator
operatorMr. Jain, sorry to interrupt, but may we request you to return to the queue? Thank you. Next question is from the line of Raghav from Ace Capital.
Raghav Singh
analystMy question is...
Operator
operatorSorry to interrupt, Raghav, but your voice is breaking. May I request you to please connect again.
Raghav Singh
analystIs it better now?
Sandipan Chattopadhyay
executiveYes, it's better. Please go on.
Raghav Singh
analystSo since long time a few quarters back, we said that we are looking at repeating [indiscernible] is that still on for us or we are focusing back to our neighbors like Nepal or Sri Lanka or Bangladesh?
Sandipan Chattopadhyay
executiveNo, we -- I didn't get your question fully. I said Southeast Asia and Africa still is our focus. We have some trailers going on in Africa as we speak, and we are looking at Bangladesh also. So some ventures and all those things. There are other market in -- but Nepal and all we have not yet gone because we don't think the market size is large enough for us to go and look at it. [indiscernible] is a large and homogeneous market, we are targeting that first before going Nepal and all. Because -- though they are small markets, there is not too much similarly between, let's say, Nepal and Bangladesh or Nepal and Bhutan. Those will be something when we have readymade products then we'll prefer to go there.
Raghav Singh
analystOkay. So our focus remains on probably few selected developing countries, right?
Sandipan Chattopadhyay
executiveThat is correct. That is correct.
Operator
operatorLadies and gentlemen, we will take our last question for today, which is from the line of [ Manoj Bella ] an individual investor.
Unknown Attendee
attendeeI'm trying to get a better understanding of your engagement with your investing company. So could you shed a bit more light in terms of what is the work that you're engaged with them now? So are you there, technology part? Or have they developed their own technology and you are supporting it? At some point in time, you kind of expect to evolve as pure financial investors? How does this school relationship move?
Sandipan Chattopadhyay
executiveWell, mostly, what you said is right, we are more the innovation partners and the initiation engine for them. And once it reaches what we call the BAU state, the business-as-usual state, most of them set up their own technology companies also. But our involvement comes in whenever there's a product extension or a product innovation that is needed. We work in tandem with their teams and do it. Now how it works is not all of our start-ups are in the same stage [indiscernible]. Right now, for example, there are 4, 5 or maybe more start-ups which do not have a technology team at all. We are the only technology team they have. And maybe there are 2, 3 more who have some technology people but we're still actively involved with them. And maybe 5, 6 where we are only called on an assignment basis for a growth curve only. So the relationship will keep on maturing like that. And at any point of time, I think, as a heat goes, as we can call it, from a medium-sized market phase, at any point of time, we are looking at probably 3 to 4 intense start-ups. There are 2, 3 others who are in the stealth mode who are building the product. And most of the others are mature where we are more in a supportive role and the degree of support will grow. That said, there are certain sectors where the start-ups cannot set up the team we set up for them. There, we do have a dedicated team plan, who will continue with the startup, but we have not come to that level where the startup has matured where we can just have a hypothesis yet.
Operator
operatorAs there are no further questions, I now hand the conference over to the management for closing remarks. Over to you.
Srinivas Koora
executiveThank you, everyone, for joining us. In case if you have any further other queries, please do reach out to us. We will do our best to address. That's all from our side. Thank you.
Sandipan Chattopadhyay
executiveA little bit of a sentiment anything from me. I insisted on this date because today, incidentally is exactly 2 years of us going public. So I wanted to make sure the results are declared and we have the analyst call for yesterday, analyst calls exactly on that part. It has been a phenomenal journey, much better market acceptance than we expected. But I think that I'm still looking for people who will be in the same dream from the [indiscernible] perspective and understand that whatever we have promised, we have done our best, and in most cases, thanks to our very capable team and able management of Srini and Jaison. We have been able to meet those deadlines, though my eccentricity in going for products and all, we have been able to balance it among the 3 of us. And that has been a great journey and we hope to have many more such fruitful years ahead of us. Thank you so much for being part of this journey.
Operator
operatorThank you very much.
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