Xometry, Inc. (XMTR) Earnings Call Transcript & Summary
September 14, 2022
Earnings Call Speaker Segments
Eric Sheridan
analystOkay. So, I think we're going to get going with our next fireside chat. It's my pleasure to host the team from Xometry. We've got Randy Altschuler, CEO; Shawn Milne, Vice President of Investor Relations. Randy, Shawn, thanks for being part of the conference, and great to see you guys in person.
Randolph Altschuler
executiveThanks so much for having us. Yes.
Eric Sheridan
analystOkay. Well, I've been looking forward to this one. We've talked a lot about this company over the last couple of months as we've put out more research on it. Randy, maybe you can start, though. For those who don't know the company as well, I think it's interesting what you've sort of built, the market opportunity you're going after. Maybe just set the table for us on the current state of the company, and then we'll go thematically into a lot of those big elements.
Randolph Altschuler
executiveAbsolutely. Let me just take a step back. So there's the global manufacturing market, which is $35 trillion market. There's a subsegment of that, about $2.4 trillion, which is involved with customers buying parts from hundreds of thousands of small manufacturers across the world. And this is a very inefficient market where customers are rarely getting the best price, the best lead time in the optimal solution. And likewise, the suppliers, which are the small manufacturers, which have historically dependent on their local customers, are rarely getting the work that optimizes their profitability and maximize the utilization of their capacity. So, I'm the co-founder of Xometry, together with Laurence Zuriff. We started the company in 2013, and we said, let us use technology here to create a marketplace, to optimize the pricing and the experience and profitability for both the buyers and the suppliers. And that's the genesis behind Xometry. And we use artificial intelligence to create instant pricing for the buyers and suppliers and to optimize the match. So we've created an e-commerce-like experience for a marketplace that's filled with bespoke, very unique items. And this is what -- it's -- that artificial intelligence would unlock this opportunity for both sides.
Shawn Milne
executiveAnd it's still fragmented. U.S. alone is [indiscernible]
Eric Sheridan
analystOkay. Maybe we'll go side by side in the marketplace you built, the platform you built. Let's start with the buyers. Talk a little bit about who the core buyer is, how, who a buyer is on Xometry, has changed, as the platform continues to evolve, and elements of how you sort of continue to grow the buyer base of the platform.
Randolph Altschuler
executiveAbsolutely. So, when we opened our doors for business in 2014, initially, our buyers were folks who would find us online. We'd do -- our marketing and sales funnel starts with digital marketing, and they would find us online, and they would largely do prototyping in small orders and it would be a wide range of customers. As time has progressed, and we've gotten better known in the market as we've added additional manufacturing technologies to our marketplace, we not only have individual engineers who are buying from us, but now we have purchasing people buy from us, and now we've got Chief Operating Officer. So, you're moving from doing single one-off orders to doing entire assemblies, to doing entire products, and that's happening through the Xometry marketplace.
Eric Sheridan
analystAnd then one question, obviously, that's been dominating here is sort of the broader macro. Maybe just ask when the macroeconomic environment gets volatile, what does that mean for buyers? But it also seems to always be measured against -- You're still in the very early innings of the growth you're seeing in the platform. So does that volatility even impact on the buyer side?
Randolph Altschuler
executiveSo, Xometry has experienced very durable growth since our founding. And just put that in perspective, a few years ago, we were $80 million revenue. The year after that, we were $140 million. Last year, we were $218 million. This year, we've guided $395 million to $400 million. So you've seen -- and that's been during different environments where you've had no problems whatsoever, then you had COVID or entire shutdown, and you had supply chain issues. And we have that durable growth for a number of reasons. First of all, there is a secular shift to this digital. You've seen that happen in other industries, but that long tail of the internet, that hadn't happened yet in this segment of manufacturing. And with AI, we've unlocked that ability. So there's a secular shift, and we are the leading -- by far, the largest 2-sided marketplace tackling this out there. So you've got the secular shift. The second thing is that, more and more we're doing the core products of what our customers have to have made. So irrespective of if there is some sort of contraction in the economy, these are not frivolous items for them. It's not just R&D. It's what they need to generate their own revenue. And finally, just you had mentioned this, Eric. It's a $2.4 trillion market. So I'm super excited about our growth. We've got huge growth, best-in-class growth, but we're still very tiny in the market. A long way to go.
Shawn Milne
executive[indiscernible] yes, we had record net adds and buyers second quarter [indiscernible].
Eric Sheridan
analystYes. Okay. Turning to the manufacturer side. Maybe give us your perspective on how manufacturers, similar to the buyer side, find the platform, how the relationship with the manufacturer has evolved or typically evolves? And how do we think about growing scale on that side of the business?
Randolph Altschuler
executiveSure. So, manufacturers, obviously, are critical here to delivering to our customers. So, largely word of mouth. We've spent -- when you look at our sales and marketing spend, much more of that is devoted on the buyer side than on the supplier side. And so, it's largely word of mouth. I think initially, the same way that the customer was using us for one-off prototype and we weren't yet an approved supplier, et cetera. Similar theme on the buyer -- on the supplier side, maybe just -- I've got to fill some open capacity, I'll try this out. But as we've matured with them and as they've seen the value of us, we're doing -- we're occupying more and more of their capacity. And I also want to explain that our algorithms -- we use this machine learning. It not only creates an instant price for the buyer and the supplier, but the algorithm also optimizes what work we give to a particular supplier based on what we've seen they like to do. So I always use the analogy of like TikTok videos. The more TikTok videos you watch, the more likely the next TikTok video is going to be one you're going to want to watch, or a recommendation engine on Netflix. So, what's been nice is, as the suppliers lean in more and do more work with us, we're getting better at giving them more what they want. And then to further cement that relationship, we've been adding a basket of supplier services. So, for example, we have FinTech products that help them get paid faster, help them with their working capital. These are small businesses. They're cash constrained. They're very sensitive to long payouts from customers. The bigger the customer, they're -- more they're going to ask you to pay in 60, 90, 120 days. Our ability to pay them some of the money upfront and then get paid for the entire order very quickly, is a real value add. So there's a bunch of these products that we've launched that are helping them run their businesses more efficiently.
Shawn Milne
executiveTo level set, so at the end of last year, we had 2,010 suppliers. There was about a 43% [indiscernible]. And mostly [indiscernible].
Eric Sheridan
analystSo that's the framing of sort of the buyer side and the supplier side. You talked earlier about the size of the market opportunity being the biggest player in the space. But I think one of the main questions we always get, because people don't know how to measure it, is, who do you compete against? Like what does the competitive landscape look like? Ben and I kind of always get asked like, are there companies out there that you don't know about or we don't know about? How do you view who you're trying to disrupt and who you're competing against?
Randolph Altschuler
executiveOur biggest competitor is the old way of doing business. So it's the customer historically trying on their own to source these parts, disassembling this product on their own. It's a time-consuming process. And because there are so many variables that impact, what would be the right solution at a given time. The customer is probably never optimizing that purchasing decision. And likewise, that supplier is stuck with taking the work from their local customers. If you're -- so they are incredibly concentrated with their risk. If you're in Detroit, not only are you going to be -- if you're a supplier -- are you going to be dependent on automotive, you're probably going to depend on one OEM versus another OEM. So, we're not telling -- we're basically going in and saying, hey, there's a better solution for you than the old way. And by using our marketplace, now the buyer can get a better deal, and the supplier can fill their capacity. So, it's more just changing the way they're doing things versus a particular name being a competitor.
Eric Sheridan
analystOkay. Understood. When you go out -- and I'm sure investors do this as well -- when you go out and do your own due diligence on participants in the platform, you're pricing algorithm and model and the way in which you dynamically price, always comes back as a big competitive advantage for the company. Talk a little bit about what you've built on the pricing side, and how, as you build scale in your marketplace, the pricing dynamic actually continues to iterate and improve.
Randolph Altschuler
executiveYes. So, I think, when you think about particularly like a B2C marketplace or other ones, it's a very commoditized product what's getting sold, right? So -- and effectively, there is a list price or some sort of SKU price or people have in their mind what it's going to cost them pretty much. So, if you go to 2 different websites to buy a quarter milk, you get a pretty good sense of what you're going to pay. And by the way, the price differential may be 5%, 10%, 10% would be a big difference, right? In this case, everything we're making in the marketplace is unique. It's special to that customer. And not only is the design itself special, the quantity may be unique, the material that it's made in, the post-processing, all sorts of different things. So you basically have infinite possibilities of what the customer wants, timelines, where it's made, all those things. So, to be able to give them an instant price, to commit to a price, and to commit to a lead time, all that online with the infinite possibilities, is the problem that we're solving using our artificial intelligence. And so we train -- we take those CAD files, and we -- and the customer uploads the questions that they answer, and we're training on thousands of different features, and then we're getting more and more data. And so it's -- and we use a technique called deep learning. It's kind of machine learning. So the more data we get, the smarter and the smarter the system becomes about what something should cost. And so, it's a -- we definitely get that network effect. The more [ there ] we are, we're more accurate in pricing. This is truly the right price for the customer best-in-class price for the market. We're also using though -- we not only create the instant price to the buyer, but we also create the instant prices for the suppliers. And we -- and the more that we know what that supplier likes, we're also better at figuring out what's the right price to offer them. So again, as they interact more with us in the marketplace, we get more data on a particular supplier, as well as overall, we're better and better at giving them specific pricing, too.
Eric Sheridan
analystUnderstood. Away from just the broader industry landscape and competitive landscape, probably the second biggest bucket of questions we get from investors is about the Thomas acquisition. Maybe take a step back first. What drove the company to do this acquisition? Give us a little bit of the strategic rationale, the decision process to complete this acquisition? And then we'll sort of go down some of the thematic elements around it.
Randolph Altschuler
executiveSure. So some background. Thomas was the company that started 100 years ago. Had these books that they would have when you couldn't afford the internet, where people would find all sorts of industrial parts that they wanted to buy, the autonomous registry, and they eventually move that online and think about it as sort of a Google for industrial manufacturing. So, they've got 500,000 North American suppliers, listed 70,000 different categories. You go to Thomas and you can get really specific, I want to manufacture in Western Massachusetts who's got clean rooms and has got XYZ, you can get all that. So, a wonderful business. Very unique in our industry, sort of the unicorn there. It's something that I'd always known about, and frankly always wanted to buy. And when we looked at Xometry -- so Thomas has not only 500,000 listed suppliers, they also had -- and now they have 1.4 million registered users. At the time we purchased them, they had 1.2 million registered users. So huge audience gained over 100 years of business, hundreds of thousand suppliers. You may contrast that with Xometry. Super proud of what we've done in Xometry. As Shawn said, last year, we had 2,010 suppliers, grew 43%. And we just finished in Q2, we had our biggest number of active buyers ever, it was 33...
Shawn Milne
executive491.
Randolph Altschuler
executive33,491 users. So, contrast that with the Thomas [ suppliers ]. So this is a great opportunity to bring a whole new audience into the Xometry ecosystem that we didn't have. So think about it like an amazingly low CAC for us, for both buyers and suppliers. But also, there's also some really important things. As we grow within our customers, and our biggest customers are big companies, the biggest companies in the world, more and more we want to go to them and say, we can be your one-stop shop for all of your unique manufacturing needs, you don't need to go to 20 different suppliers, it's all here. Thomas is so broad. It enables us to broaden what we can offer. So, we can -- instead of the dozen processes that we had, which is best-in-class in Xometry, now we've got 70,000 categories. So, as we create that unified experience for the customer where we can be their one-stop shop, kind of what Amazon has become from us -- for many of us in the consumer world, that's very powerful, allow us to go even deeper into our customers. And these are customers that could be spending our annual revenue all by themselves there.
Eric Sheridan
analystGot it. And maybe just to level set, because we didn't actually do this upfront. Your biggest customers, some people don't realize who those people are, government entities, big technology companies. Maybe just give people a little sense of some of the ones you highlight in your typical disclosures and slide decks?
Randolph Altschuler
executiveThe biggest aerospace companies in the world, the biggest online retailers of the world, the biggest medical device companies in the world. I mean, our biggest customers are the biggest company. And again, if you're a large automotive OEM and you've got thousands of suppliers, you want to deal with the supplier who's making your steering -- you want to deal with the supplier who's making millions of parts, but you still have to do hundreds of thousands of service parts. When you bring in your car and you get it repaired, those are fulfilled by the small manufacturers. So you don't want to have to deal with all these small manufacturers. The risk of them, just the management of them - So, for these larger companies, the ability to have us in the marketplace, handle that for them, still get the breadth and diversity that they want in their supplier base. But effectively, we have one throat to choke, kind of like with Amazon and third-party sellers, that's really powerful for them. That's why, the bigger the company, the more attractive this proposition.
Shawn Milne
executiveBut there isn't one company that represents more than 3% of our revenue, right?
Randolph Altschuler
executiveYes. We have no customer [ concentration ]. Right. Absolutely.
Shawn Milne
executiveVery diversified. We talk -- we have a slide in our deck where we talk about, the world's largest e-commerce company came to us, I think it was about 4 years ago, with a $50 order, and they're doing north of $4 million today. And, as Randy said, we're still scratching the surface of what we can do with them.
Randolph Altschuler
executiveAnd look, that's the beauty of technology. Our platform is very extensible. We're in so many different industries, and we can offer so many of those different flavors, whether it's certifications or different things that you'd never be able to do as a single manufacturer.
Eric Sheridan
analystUnderstood. Just a few more on Thomas and some of where you want to take the platform. I think another area just to get you to comment on, obviously, you're taking the Xometry everywhere product, putting it into Thomas net. And then you're also obviously converting buyers who are existing on Thomas, into the Xometry marketplace. Just help us understand a little bit how the integration and execution of the merger and being able to mine what you acquired, and how it plays out in the numbers over the next couple of years. How should we think about that?
Randolph Altschuler
executiveSure. So just -- I've done acquisitions before. So it was very important when we bought Thomas to create one company, an integrated company, so just culturally and making sure that we create one business. I think on Thomas net, specifically, we want to capture -- so these 1.4 million registered users were reaching out to the suppliers, but all that activity was happening off platform. So they would find them on Thomas net, but everything else would happen off platform, which was obviously not optimal for the buyer because you're still chasing down these small manufacturer trying to reach them. And it wasn't even optimal for the supplier because now they're trying to manage things and it's one-off, et cetera. And of course, there was a revenue opportunity. There was no monetization of those -- of all those RFQs and RFIs, tremendous number of them. So we said, hey, let's bring that on platform, make it really simple for the buyer to conduct that RFI to check out, to transact, and likewise, let's make it very easy for the supplier to interact. So at the end of June, we launched what we call the industrial buying an IB, and this is an experience where the buyer can now execute all that on platform. The supplier can interact with them and respond, and check out all the things you'd expect in an e-commerce like experience. And then we also embedded in that our instant quoting. So think about it as a buy-now option. So the customers come in and they say, hey, I want these specific parts. If we can instant quote it, we'll detect that. We can't state, we're not as broad as Thomas. But we get in the quote, they get in the quote, here, you can buy right now. The customer says, I don't want to buy it right now. Then they've got the option to conduct this RFI or RFQ right there on platform and check out there as well. So we try to make it really simple to let the supplier, the customer do it their way. The customer wants this, they have it, if they want that, they've got it to.
Eric Sheridan
analystMaybe just to ask a follow-up there. As you integrate the companies and you're executing against this game plan in the next couple of years, what friction points are you running into? Are there any elements of where you have to execute against educating folks in the broader industry, or just bringing people up to speed? It was interesting, Randy, earlier, you talked about we just have to convince people that the old way of doing things is the right way and do it in a new way. Are you running into any of that with this? And in which case, once you get someone converted and thinking about what they can take advantage of, you see the benefits, but it takes a little bit of time.
Randolph Altschuler
executiveLook, awareness is our biggest issue. It was one of the attractive things that -- when it was going public. That helps bring up our awareness. We've been spending -- we've talked about we're spending more money on awareness. But I'd like to say, we're legends in our own mind. And so, we need to make sure people know our story. That's why, if everybody knew us, we'd be growing 1,000% a year. I mean we're growing 55% Q2 organically. So it's huge growth. So it really is getting the word out. I don't think you see resistance once people understand it, but it's just educating them. We are seeing a nice uplift in our organic traffic. Like the word is getting out. And certainly, it's more and more happening organically, but it will be something we'll always want to continue to do to reach our full potential.
Eric Sheridan
analystLast piece on this acquisition, and I think I've asked you guys this just as a framing question a couple of times in our earnings calls. How should we think about what having these properties together could do for the cost structure of the company longer term? The ability to acquire customers, acquire suppliers, possibly at lower cost inputs. Maybe it's a more profitable company than it is today, just purely by driving synergies against this acquisition? How should folks be thinking about that?
Randolph Altschuler
executiveYes. So, when we acquired Thomas in December of last year, we pulled forward our profitability, and we said, hey, in 2023, we're going to be adjusted EBITDA positive for the year. And you can see already the drop down of the increase in our profitability from Q1 to Q2. We've indicated that will continue in Q3 and Q4. So, we are absolutely -- there's the ability to create real leverage, and you're seeing that. You're going to continue to see that moving forward with it. I think on the revenue side, it will be a gift that we'll keep giving. So, we've indicated that we've had great growth this year. None of that has been because of Thomas in terms of our marketplace core thing, but you're going to begin to see us get that traction, convert those buyers, those users -- Thomas users in the Xometry active buyers. And as that awareness gets out and we penetrate, it's not like you're going to have a couple of big giant quarters and then we're done. It's going to be that you're going to see that get deliver this year or next year and the year as follows.
Shawn Milne
executiveAnd Thomas will be effectively a very low-cost customer acquisition platform for sure.
Randolph Altschuler
executiveAnd supplier acquisition platform as well. So we just launched -- at the end of June, we also launched 2 new technologies in our quoting engine, 2 bending and laser tube cutting. That was done on the backbone of the Thomas suppliers that were in Thomas. We knew how popular those categories were. So these are awesome intel and networks that we can adapt now, we know what customers were looking for that, and put them into the quoting engine.
Eric Sheridan
analystYou talked a lot about innovation so far, and I want to maybe just zoom back out on this topic. There's sort of product innovation that takes place in the marketplace, and then you've also talked a little bit about layering more services innovation into platforms. And we're seeing a lot of 2-sided, multisided platforms talk about these services layers more. So first, let's start with the product side. You've talked about a couple of the products that have been implemented, built and deployed. Talk a little bit about product cadence. What are you most focused on in terms of driving innovation on the product side of the equation when you look out over the next couple of years?
Randolph Altschuler
executiveYes. So, certainly, continuing with IBE and creating that one-stop shop for the customer, making it easy for them, whether it's an engineer or a procurement person, just making it really simple to fulfill all their needs, and give them everything they need for us to become their rails for purchasing. Likewise, on the supplier side, we haven't really talked about work center. So we deployed at the end of June, something called Work Center. We had bought last year a manufacturing execution system called Factory 4 which was a small company based in Southern California. We took that product, and we created a free version of that. And we -- at the end of June, we deployed that to all the manufacturers in the Xometry/Thomas ecosystem. So this is a software system that enables them to manage their capacity. Also got different components. We're adding managed quality and other things. Most of our small manufacturers don't have anything today. They're using clipboards and excel spreadsheets. So, it's a real value add. And then we're layering into that our financial products and other products right within that. So -- and our goal is not just to have those manufacturers use work center for work they're getting from Xometry or from Thomas, but our goal is for them to use it for all of their work. So hey, you're a small manufacturer, in the past you couldn't afford to buy this software, you didn't have the time to do it, here it is, this will optimize your utilization, help you with quality, help you with delivery, use it for everything you're doing.
Shawn Milne
executiveYes. We just want to -- we want to be their operating system, just a single pane of glass. They come in in the morning on their phone, they see all their jobs. We can help them finance that. We can help them with their working capital. We can help them with their supplies and really build that basket of services right in that single pane of glass.
Eric Sheridan
analystAnd just if you're able to share anything. I mean, as folks do, for lack of a better term, move up the stack and become services customers of yours, what does that do for net revenue growth, net revenue retention, loyalty? How should we think about the amplification of return as they become more embedded in your platform?
Randolph Altschuler
executiveI mean it absolutely -- it creates more stickiness. I mean, attrition is inversely correlated to attachment rates, right? I mean at a more positive way. The more that they use more of our products and more likely they are to stick with us. So we're very focused on creating that product that they will adopt, because the more activity -- when you take a step back about our gross margins, in particular for marketplace, our gross margins for marketplace depends on more data. We've had huge gross margin accretion, more data, but also with more active suppliers. And so, we have all the incentives in the world to make these people happy, grow deeper within them, become that operating system that pays off, and not only books, we can monetize that, but also because it will, on this marketplace side, create more active participants.
Shawn Milne
executiveYes. And just to kind of level set on the supplier services basket. That's a high 70% gross margin business. And Eric, as you know, is we can open up our financial products to all these suppliers. That's a 90% plus gross margin business. So longer term, really strong growth opportunities, we opened that up.
Eric Sheridan
analystYes. Understood. We haven't yet talked about international. Can you talk about the footprint you've built globally? And when you think about all the things you want to accomplish, how should we think about international versus domestic from a market opportunity standpoint?
Randolph Altschuler
executiveSure. Well, overall, we think like in similar and other marketplaces, that international could eventually be about 40% of our overall revenue. We launched in Europe at the end of 2019. It's now roughly 10% of our revenue. It grew last quarter 136%. So, it's growing very rapidly. You can go to xometry.eu. You can see, as we're in many different languages, including -- we just launched Norwegian. So it's a huge market there, and the value proposition that we have in the United States, and we've built a local network within Europe. And in Europe, we're in the EU plus the U.K. So we haven't -- we are not impacted by this tragic war that's going on right now, the invasion of Ukraine. So, that's been growing really rapidly, but it has got a lot of the similar dynamics here in the U.S. We've seen that story still resonates a lot. We actually took that -- the learnings -- the way we launched in Europe so successfully, and we used that to launch in Asia Pacific. Our first place in Asia Pacific has been in China. So, in the beginning of this year, we launched in China. We're headquartered in Shanghai. In April, our platform went live there. You go to xometry.asia. And that's going really well. So we're getting daily orders, and we're building a local Chinese network. So it's China -- for China. And it's important for so many reasons. One reason is that, more and more we have global customers and those global customers are going to buy locally -- So they want -- the ability for me to go to a Fortune 10 company and say, hey, I can service you in Europe, I can service you in Asia, of course, service you here in North America, and I can service you in your local languages. And every market is a little bit different. The underlying technology is seen, but materials may be different in China, processes, even the payment systems in Europe are slightly different. My ability to do that for these companies is really powerful. Nobody else can do that. So it's really helpful. And then, of course, you've got the cross-border opportunity as well.
Shawn Milne
executiveI'd just say, too, just in Europe, if we were to index for your basically starting point at the same time as the U.S., we're just seeing Europe scaling faster in their growth, not only on the revenue side, but their gross margins, too. So the fact that we have the technology platform and the data to learn from, gets these new markets to scale at a nice pace.
Eric Sheridan
analystYes, understood. Obviously, the market has shifted somewhat in its attention from growth to profitability. And myself and my peers have asked you a lot about that over the last couple of earnings. Just lay out -- you did pull forward your profitability with -- more recently. So, talk about your medium-term goals around profitability, and also how should investors think about longer-term profitability goals, but especially measured against all the choices you have for growth, because it is a balancing act, I think, for a company like you.
Randolph Altschuler
executiveYes. Well, look, I think we're fortunate because our revenue is growing so quickly, and our gross profit margins are growing actually even quicker. So, that's generating -- just to put this in perspective -- and I'm just talking about it organically. We grew overall in Q2 about 89%, but if you just look organically, we grew 55%. And in marketplace -- so that was the historical Xometry business, our gross margin, not only grew 55%, our gross margin grew from last year's Q2 of 23.5% to 29.2%. So, this is a long-winded way of saying, we've got lots of gross profit dollars to leverage there. So we can still invest in our business because we want to still invest in the technology. We particularly invest in sales and marketing. Those are 2 important categories for us. We can still do that and really gain operating leverage. So that's why you saw from Q1 to Q2 a real jump forward on operating leverage. We've indicated you're going to see good progress in Q3 and Q4. And again, next year, we should expect for the full year for there to be -- for us to be adjusted EBITDA for the entire year. So I think you'll see it will be demonstrated decrease each quarter as we go into profitability.
Shawn Milne
executiveYes. And I would just certainly look at -- we talked about the G&A line, specifically, like we called out almost $12 million in incremental public company costs that we started to take on in Q3 last year. So, we anniversary that. So you'll see a lot of leverage on that line.
Eric Sheridan
analystOkay. But then zooming out, and that's -- I understood on the goals around profitability. How do you think about which capital allocation projects could yield the best ROI for you as a platform? So, when you think about aligning growth investments against the opportunity set, what are you most excited about in terms of deploying capital and driving growth?
Randolph Altschuler
executiveWe can't invest enough in our technology. I mean, there are so many opportunities in lots, it helps with customer attrition or retention. It helps with locking in suppliers. It creates internal efficiency. It's -- technology is at the core of what we do. So continue to invest. And even our algorithms, our AI, which is -- we've got patents around it, we're the leaders and all that, we still can do so much more with that. So constantly investing in our technology is key. I think also we're -- we've indicated, we're investing more and more in our enterprise sales efforts. So going to those large companies that are our customers were -- we've grown like a weed but we're still really small and saying, hey, we want to get more of your spend, so really locking those relationships in. Those have the potential to flow out. We've grown like a weed that flows out even more. I think those are 2 particular areas. I think international continues to be exciting for us. And so, we'll continue to look at international expand. And then, ultimately, if there are more value-added services we can give our buyers and suppliers, we'll look at that.
Eric Sheridan
analystIt's sort of a micro question, but you brought up an interesting point just there. When you deploy an enterprise sales force and you go into a client today that is scaled, but still small in the grand scheme of things, who does the connectivity go with? Does it go from a project-by-project basis? And you're moving up the stack into the engineering department, the product department, the CTO like...
Randolph Altschuler
executiveYou're moving to procurement. You're moving to -- and within a larger company, it could be the vision manager, division procurement chief overall in the company. Smaller companies, that will be the COO. But at that point, it really becomes a financial decision and an operational. It's not pure CFO, but it's more of a, I can execute this part of my business less expensively, more efficiently and with less risk if I use Xometry. The COO or the Chief Procurement Officer, those are the people that ultimately are going to make those disciplines.
Eric Sheridan
analystAnd as those relationships scale, that really is the enterprise like behavior, right? Almost analogous to the IT spending and things like that where you...
Randolph Altschuler
executiveThat's right. And we've tried to enable that with technology integration. So now we are integrated -- we've got integrations with CAD programs. That's helpful with the engineer, not particularly. But now we're integrating also into the ERP systems of our customers what we call punch out. You can buy directly from Ariba or Coupa right into -- become the Xometry site and upload your PO. So things like that are also resonating with these more senior people with, hey, this is also reducing friction making.
Eric Sheridan
analystOkay. We only have a few minutes left. I do want to just ask one more question I've been asking all the senior managers and CEOs here at the conference. When you think about either your company or the broader industry, you occupy in, you obviously talk to investors, you know the perceptions out there. What's the one sort of out-of-the-box thought or prediction you have about what investors might not have front of mind, but you feel very confident about looking out over the next couple of years?
Randolph Altschuler
executiveAnd this is not specific to Xometry?
Eric Sheridan
analystIt can be, it could be wider.
Randolph Altschuler
executiveI think you will see -- and this is a good thing, an explosion in innovation and investment in clean technology across the board, whether it's agriculture or it's obviously energy and transportation. But we -- at Xometry, we have the benefit of seeing lots of startups. Our biggest customers are big companies. But if you're a start-up and you got to build something, you don't even have a supply chain. And the number of just amazing hardware innovation we're seeing in those areas is inspiring. So, I think you'll see a flood of those. And I hope that the investment community, whether it's the venture capital, is it the growth equity -- I know other things have been fad for a while, I think we want to really help save our world. And by the way, it's a magnificent for the American if I'm thinking about the America, right? And the American economy is a great sector to invest in, and I think that's the place to be.
Eric Sheridan
analystIt is a really interesting window you have in terms of watching how people are building product and building scale on your platform.
Randolph Altschuler
executiveIt's amazing.
Eric Sheridan
analystRandy, Shawn, thanks so much for being part of the conference. I love that you guys traveled here. Thanks so much. Guys, please join me in thanking Xometry for being part of the conference.
Randolph Altschuler
executiveThank you.
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