Xplora Technologies AS (XPLRA) Earnings Call Transcript & Summary
August 15, 2025
Earnings Call Speaker Segments
Sten Kirkbak
executiveAll right. Good morning, everyone, particularly everyone joining live. The crowd is getting bigger from each quarter. This time as well, we have a record volume joining online as well. That's a good sign. Before we start, my appreciation to our investors, our shareholders. A lot of you guys have been here since our IPO and follow us through this journey, for the management, also for the Doro team joining online. It's always very special for us when we can be on stage and tell you how we have performed. And today, we have to say we are especially proud and we look forward to give you the numbers and the insight as well. Today, your usual suspects, Myself, Knut and Kjetil will take you through all the numbers. And we'll do that in almost the same format as we have had before. I will give you some of this quarter highlights and the first half year highlights. Then Knut, of course, will go into all the financial details. And I'm also happy to announce, well, we did announce it already that Kjetil has onboarded role currently as CEO at Doro. So he will use this opportunity to give you a market and performance updates, first explaining about the Doro progress and then our group number all combined. We do have a slightly extended post-quarter event, simply because so many things are happening. So even after we closed the quarter, quite a lot of action has been going on. So we will extend that a little bit with a couple of extra slides. And then since also, we have had quite a lot of deliveries, we have a slightly tuned outlook as well. So quite a compelling agenda today. Before I give you the high-level number for this first half year, I just wanted to pinpoint 3 quite important driver for the numbers. If you saw when we published earlier this morning, we had a very strong number down on our EBITDA level and a couple of key input to really understand the numbers before we present them to you. If you recall back in Q1, we said on our radar. It was very important for us to make sure that Q2 really had a good sell-in and of course, also a sellout. And the team, both on sales and marketing has really worked hard. So we have a very strong watch activation number. But on top of that, we also have in our core business, so the Kids, we have a very high and strong conversion rate. So the number of activated watches with the conversion of how many SIM cards we are activating. Our key number, in fact, is also very, very high. So 207,000 watches activated, 37% of our last 12-month watches are being activated with the SIM. That's a very important driver for this first half year. We also have up 6 percentage points our gross margin, and it's primarily driven of 2 elements. One is that we have successfully introduced new product SKU with improved margin and our finance team and the market in general have also worked in our favor regard currency. So that's also an important element, but in particular, also our new products with higher margin. And also, I know some of you do not appreciate or like the term of revised EBITDA or anything except just EBITDA. So we have reported EBITDA, but included in that, there is almost NOK 20 million in the first half year of one-off related to the acquisition or indirectly costs related to the acquisition. But our reported EBITDA is NOK 69 million for this first half year, a very solid and strong number. Highlights. The number is then as shown on the screen, our group revenue, up 160% to more than NOK 800 million. And if you all recall, it's not that long ago when we reported a full year that was more or less our total revenue for the full year. Now we have the first half and it's just north of NOK 800 million. Our recurring revenue is up 26% to NOK 161 million. And when we ended Q2, we had 393,000 subscription, all bringing in a gross profit of NOK 422 million, up 165%. And as I just said, we had a reported EBITDA of NOK 69 million, which is up plus NOK 47 million. And we have still a very strong cash balance of NOK 530 million. And of course, Knut will really tap into the details of these numbers in a second. We also would like to be very transparent going forward with just a key summary. This is for last quarter, Q2, just what we see as our strength, but also what we really see will be on our radar. I think that might be difficult or challenging we'll be very transparent and just give you this slide every single quarter. On the strength side, we would really like to emphasize what we said last time than it was on our radar. We really need to recover the sell-in and also the sellout, which we really did in Q2, hence the good numbers. We also had 3 very important launches in Q2. On the Doro side, on the Senior side, we launched a new Aurora product. Kjetil will come back to that later and both within Youth and Senior at the very end of the quarter, we also launched our new SIM services. So from this second half of the year can really start to accelerate the rollout of these SIMs on Youth and Senior. And again Kjetil will come back to those details. And for everyone that has really been following us for a long time, when you start modeling your results based on the new input today, as you'll see a very strong financial improvement and scale in our core business from Xplora, related to our subscription number and our margin and our conversion rate. I will give some samples on that at the end as well. It's really now one big thing on our radar for Q3 and 4, and that is really to make sure that we are able to execute in a good way. The implementation of what we now have launched Doro and Youth with our SIM services. And again, Kjetil will provide the time line, and we can jointly, I assume, throughout today, discuss a little bit about both expectations and how we foresee this as we have recently just launched. With that, Knut, please take us through some details.
Knut Stålen
executiveThank you very much Sten. Good morning, everyone. Sten has already shown the very -- the most important numbers for the first half of this year. The slide here shows the reported figures. I will come back to a pro forma set of figures in the next slide. But as you can see here, we have a 160% increase year-over-year for the first half in the revenue numbers. The gross profit is increasing at 165% year-over-year and the EBITDA is then going from NOK 21 million a year ago to NOK 69 million for the first half of 2025. That's 220% up. Of course, as Sten said, included in the first half number, it's NOK 19 million one-offs, NOK 11 million came in Q1 and NOK 8 million in Q2. But we are reporting the EBITDA as it without any adjustment and so on. But this NOK 19 million, I will come a little bit back to what they are in the coming slides. If we look at the Q2 number, we have also a very strong revenue growth, 143% from NOK 190 million in revenue to NOK 463 million. Gross profit is also up. It's the percentage change is even higher than for the revenue. And for the EBITDA, we are going from NOK 18 million a year ago to NOK 51 million in this quarter. It's not only the addition of Doro that gives us this performance and this increase. But also if you compare it with the pro forma numbers, we also see an increase on all these metrics. We have, for the first half of 2025, we have 12% increase in the revenue, 26% increase in the gross profit. And as Sten said, we have 6 percentage point increase in the gross margin. And the last -- maybe the most important number on this is we have even going from an EBITDA of NOK 54 million in the pro forma numbers to NOK 69 million for the first half. The majority of the numbers are added in Q2, where we have NOK 463 million in revenue. And if you do the pro forma numbers, then you get to NOK 398 million, 16% increase year-over-year. Gross profit, 25% increase from NOK 185 million to NOK 231 million. And also, the gross margin goes up in the quarter with 4 percentage points. And of course, the last number here, we are now in Q2 on NOK 51 million in EBITDA, and that's up from NOK 38 million in the pro forma. We are talking about the Xplora Group. The Xplora Group is the combined combination of the old Xplora and the Doro. Doro is launching their own report since they are publicly listed in NASDAQ Stockholm. So I will refer to group as the total company. I will refer to Kids & Youth as the old Xplora and Senior as Doro, for those who are not familiar with these terms. We see then the group revenues. As shown we have a very strong increase year-over-year, and the gross profit is also increasing in the quarters. Going from 48% to 50%. On the EBITDA side, you can see that we have also added a small square, the white square on top of it to show the adjustments that is purely one-offs. In Q1, we had one-off transaction cost of NOK 11 million. We had also one-off transaction costs in Q2 because we had one acquisition loan in Q1. We changed it to a new loan in end of Q1. And therefore, we have also some transaction costs related to that, that came in Q2. The last one-off that we have in the numbers is in the Senior segment, Doro has discontinued the IVS entity, and there is a provision for that in the numbers. Those who know what IVS was or is for the time being, is that, that's a pure logistic entity that Doro have used in order to move goods from their distributor in Czech to the end user. So they have tried to discontinue this for a period of time, and now is the time to do it. When it comes to segment Kids & Youth and as you can see here, we have year-over-year growth on the revenue side here, NOK 195 million to NOK 219 million in Q2. You can also see the steady service revenue that is on the dark red on the bottom here. And that dark red revenue stream has a gross margin of 83% in every quarter, maybe 82.5% in one quarter. When it comes to the service revenue, we also see that we are gradually building this service revenue into annual recurring revenue, and that annual recurring revenue is now NOK 327 million, and that's up NOK 64 million year-over-year. And this is basically with the 83% gross margin. The gross profit is also increased in the Kids & Youth segment going from 48% a year ago to 54% in Q2 and mainly because of our new generation of products that Sten mentioned. We can also see a very strong revenue growth in the Senior segment, where the revenue increased with 19% from NOK 208 million to NOK 247 million. The gross profit is also increasing substantially in the Senior segment, and that's mostly related to the increase in revenue, but they are also doing a good job in the logistics part of the business. We see the gross profit in Doro or in the Senior segment is NOK 115 million. And in the Kids & Youth segment, it's NOK 116 million. So the gross profit is the same in Q2 from both segments. So how is the cost side of the business? We see that the addition of the Senior segment is in the light red on top of the dark red and as you can see here, the operating cost as a percentage of loan last 12 months revenue is gradually decreasing over the quarters. And now we have -- and that's very important for everyone is that we are not spending more money than actually our business allow us to do. The key increase in cost is related to marketing in the quarter, both in the Senior division, it's about NOK 10 million in additional marketing costs in the Senior segment. If you look at the profit and loss, we go a little bit further down, you can see also that depreciation is now in the quarter, NOK 13 million. In Q1, we had NOK 24 million, the reason why this is going down is that Q1 was the last quarter we had this extra amortization of Xplora Mobile customer contracts that you know. So that's the main thing of the depreciation and amortization, and we -- I expect then that when we have the current level of intangible assets, that this is the level that we are on for the time being. So Q1 was quite special in that sense. I will go a little bit more into the net finance expenses in the quarter. And we had -- we can split it into 3 portions. One is the interest of the loan. We have the acquisition loan for EUR 82 million. The quarterly interest is including fee is [ NOK 15 million ] in a full quarter. In Q1, we had about [ NOK 12 million. ] The reason why it's lower is that we took it end of January. So it's not the full quarter. The other part of the loan of EUR 82 million is that we have also hedged the loan so that 75% of this euro or part of the loan is therefore also hedged. Since the euro has increased during the quarter, we have also a noncash impact of NOK 38 million in the quarter for this loan. But please note that all our revenues are in euro. So that's also why we can live well with also changes in the exchange rate on the loan. The last item here is NOK 7 million other financial items. That's all other financial items in the Kids & Youth segment and also in the Senior segment. That was the same level as we had in Q1. In the balance sheet, I'm not going through all the numbers, but there's one number that you need to take in particular, look at, and that's the inventory that is built up during the quarter. And it's about NOK 100 million that is built up in inventory in the Senior division, and Sten will come a little bit back to that. But basically, it's a scale-up of -- in light of the expectations for the second half. So that's a very cautious decision to build up inventory so that we have enough for the second half of 2025. When you look at the cash flow then, we are going into most of these items. I got some question last time. What about the CapEx? And as you can see here, we had CapEx of NOK 15 million in Q2, and we had NOK 16 million in Q1. And in Q2, it's approximately the split is -- half of it is in the Senior segment and half of it is in the Kids & Youth segment. So we are ending the quarter with a very strong positive good cash position of NOK 530 million in the bank. Thank you.
Kjetil Fennefoss
executiveAll right. Good morning, everyone. Very new in -- as an acting CEO of Doro, it's my pleasure to present that part for the first time. Doro is very well positioned in the Senior market. The focus in addition to maintain and hopefully grow the underlying business of Doro Phones, is also to add the Doro Connect that was launched in the Swedish market in June. The size of this market segment is roughly 120 million seniors in Europe and growing. So there is a huge potential for the business in this segment. So in addition to stabilize and grow, which we show in the previous quarter, the underlying business, the key factor, the key focus going forward is then to add Doro Connect in the 8 core markets where the business will launch Doro Connect SIM cards. And a little bit similar to Xplora, for Xplora is very often the parents who buy for the kids in this segment is very often the kids of the senior who buy the product. An important reason for the shift in the business trends from going to be a declining business to show growth in the previous quarter year-over-year, is the launch of 2 new product services. Doro Aurora is the first real smart phone for this segment. It has been launched on May 20, and we have got over the last few months, also homologation approvals in the networks from various telcos across Europe. So the sell-in started very good, has continued good, supported by heavy marketing, referring to Knut's remark on the increase on marketing spending. And it continues to then be rolled out across European telcos and also started selling that product with SIM card in Sweden in June. The second big new product series is the Leva Series that was introduced earlier this year, meaning before Aurora. That continues to be a success and the main contributor to the increase of revenue, and it holds a very solid position in the future phone segment. What also helps driving the revenue growth is the shift from the 2G to 4G in the networks across Europe. So you may have seen some announcements also from Norway that one operator is closing down. And that drives, of course, the revenue of these new products that have 4G. It also has HD voice, super clear voice for better sound quality. And you also see the caller ID, the person calling the phone without opening the flip and also for the safety and emergency button included in it. So 2 new series of products with different variations, of course, helps turn around the business to -- back into growth. Then we launched Doro Connect on June 17, a little bit ahead of the date that we talked about last time. It has currently been launched in the Swedish market on the direct-to-consumer channel, meaning Doro's web shop. And the business introduced 3 different price plans. There is Doro PureVoice for the feature firms and then there are 2 data plans, and these plans are designed to be fair for the end consumer, meaning don't overselling gigabytes in combination with phones that doesn't have such a high consumption. So it's a customer value proposition behind it. It's not about price and gigabytes. And going forward, the business will also add services on top of it, for instance, emergency services, so it becomes more than just a pure mobile connectivity service. The start in Sweden on the Doro Web took place, as I said, on June 17. We have had initial sales. And I guess you are very curious how it is going. So it works. It works -- could work better process-wise but there is a share of SIM connected sold over phones of 13%. And we said -- you know what the number is, if we say get to 10% over 2 years, it contributes with additional NOK 300 million gross margin to the business. So I think good. We have started going forward, rest of the year. We show this last time as well. There is no change. The only change is that we have now launched in Sweden since last year, since last quarter. And then we will add on with new markets now in Q3, as you see here on the slide. And then later this year, there are some big markets coming as well. That's for the direct-to-consumer, which means Doro Web shops and sales on Amazon. And then we will announce retail agreements during the remaining of the year. So we have now starting after the summer break, the sell-in to the different retailers in the various markets, in line with the planned rollout. Then into the Kids & Youth segment. We have now added Youth to Kids previously. That means that the market size has substantially increased to at least 80 million potential customers. We have -- I will come back to that on my last slide, introduced a phone for the Youth segment in combination with in cooperation with HMD. And we have started also with services, parental services for the Youth segment. And we will add on with mobile price plans for the Youth segment, in line with the rollout of the price plans for Doro, not 100% overlapping, but basically same rollout. So today, numbers of the Youth & Kids segment. We have, I would say, a fantastic service revenue growth, 25% year-over-year, taking us to NOK 82 million in the quarter. The annual recurring revenue increased to NOK 327 million. And we see that the service revenue from outside of the Nordics keeps growing also in percent of the total. So making now a 20% share of the service revenue, up from 13% the previous year, making us more equal across the business. And the German market performs extraordinary well. The German market had a growth of 144% year-over-year of the service revenue and has now become our 3rd biggest service revenue market after Norway and Sweden. It accounts for NOK 10 million service revenue in the quarter. This is, I would say, my favorite slide because it shows 2 things. Number one, the bars indicates the watch activations. Watch activations means the first time the watch is used by the end consumer. And it's a combination compared to sales, from direct sales from Xplora's Web shop and on Amazon and indirect sales through the telcos and retailers. The second point with this graph, and you see the number is increasing year-over-year, quarter-over-quarter. But there are big differences between the quarters. If we then take the line here on the top, which shows the percentage of these activated watches being activated with a service. And that line is at 12 months average, 12 months rolling. You see that's up then from 26% 2 years ago to 33% last year, and now up to 37%. And if you analyze the monthly numbers that we published for Q2, you will find that the service share in Q2 '25 was exactly 50%. So the 37% is a 12-month rolling, but the latest quarter was 50%. And that explains much of the improved EBITDA of the business. Then we have said that we will go a little bit further into the details in 2 out of 4 quarters. Where do we actually sell the products by market and by channel. So in the first half, we sold 154,000 phones in the Kids & Youth segment, and we had a record high Q2, even higher compared to 2 years ago when we announced the European distribution agreement with Brodos, we were slightly above even that number in Q2. You see that Nordic accounts for 26% of the sales and the rest of Germany where -- rest of Europe, where Germany has a significant portion was 72% while North America was 2%. And then on the right-hand side, you see the channel split where the telco accounts for 47%; the retail, 29%. The Xplora Web is growing 11% and Amazon quite stable on 13%. So then you have some insights on the market distribution and the channel distribution. And one more on the same topic. What is the difference between the smartwatch unit sales and the activations? And you see in the first half of this year, we sold 154,000 smart watches, but the 207,000 were activated, and that is the in and out of the indirect sales, meaning what is the inventory at the end of Q4 with the distributors and the retailers and the telcos. And that is why you get these very big fluctuations, especially in Q1, which traditionally is low. But we see on the right-hand side of this slide that if you look in the longer term the last 12 months, you see that there is hardly any difference between the number of units sold and the number of smartwatches activated. So that means that we are not building up or reducing the inventory on an average. So much from that part. Then back to the service subscription base, where we -- I think it's pretty strong that we still grow with 40% from quite a high volume also last year in the quarter, up 40%. And on the right-hand side, you see the distribution between the different service categories. So we are now at 271,000 mobile connections. That was an increase with by 50,000 or 22% year-over-year. The premium service has really taken off. We have promoted that even stronger, especially on our web shop, taking us to almost 90,000 and close to 100% growth. The B2B subscriptions is the revenue that we get from the telcos when they sell our mobile smart -- our smartwatch with their own connectivity. So we have reached 25,000 and double the volume compared to last year. And the service fee, as I said, for those few who don't want to have an Xplora subscription in our web channels, there is still an opportunity to use another service or same goes for retail in some markets and -- but they have to pay a service fee. So we have 8,000 there. So totally up 112,000 year- over-year, 40%. And then mobile subscriptions, 271,000 as I said, 22% growth. And then perhaps take a look at the right-hand side, where you see that the net -- out of the net growth of 50,000, 27,000 came from the German market that accounted for 54%. Nordics 28%. And if you remember last time, I said that Spain is doing good, continues to do good and will do even better in the second half of the year with 9% of the net growth. Another one, super important for the business performance is the ARPU. The ARPU is the average revenue per user for the connectivity service. That increased by NOK 6 year-over-year. And that may not sound so much, but you look at the numbers further down there, it has an annual revenue or equal to EBITDA effect of almost NOK 20 million. And what are the drivers for this? It's an increased sale of Xplora Premium in some of the web shops, that we have exclusively only selling the mobile connectivity, including the premium service. It also means that we have done several price adjustments over the last few years. That means that when customer churn, the new customers come in on a higher mobile tariff price. And we have also done annual price adjustments. We did at 1st of July last year. And post-quarter, we have also done it this year for -- in many of the markets. We increased the prices on 1st of July. So we have a blended gross margin here of 82%, and these small tweaks on the pricing have a considerable impact on the business performance. And then to the end, one last slide on the Youth phone that we introduced during the quarter in June, in cooperation with HMD. It's the Fusion X1. It's now in place in several markets. We'll find it in the retail in the Nordics and 2 Nordic operators have also bought and listed the product. The clue here is that Xplora has a service fee for the end consumer for the Guardian Function, this function that the parents use to steer the content on the phone. And that is EUR 5.99 or equivalent in the various markets. So that's what we have launched. So independent of if it ends up with a telco mobile tariff or an Xplora tariff or whatever, the customer has to pay EUR 6 for the parental service to use it. And then we will also roll out Xplora mobile tariffs for the Youth segment, ordinary mobile tariffs in line with what we are then preparing for Doro. So not exactly the same dates, but all the back end is being done for both Doro and for Xplora subscriptions. So I think that was my part.
Sten Kirkbak
executiveAll right. Thank you so much. More and more numbers for every quarter. But as long as it's a good number, I think that's fine. We are all good. And of course, we will stay here after the event if you would like to have some one-to-one follow-up or even dig even further into the number. We'll be here and we have multiple meetings throughout the day as well, so making sure everyone really can get into the details. I mentioned at the start that we would give you a little bit more glimpse into the future because a lot of things are going on. So we would like to highlight at least 4 topics to you all. A little bit about the development in North America. We will look into something. We also know a lot of you really would like us to have, and that is business to business service revenue, meaning that, it's not only our hardware that has to be either the enabler or the bottleneck for how many SIM subscription or service subscriptions we are selling. So we'll touch little bit pay or into business-to-business service revenue opportunities. And also, I know, as Kjetil mentioned, some small highlights on how it performs with SIM conversion on Doro. I know everyone also would like to know a little bit about how does the underlying business of the Doro or Senior go as well. So we'll share that. And we'll make endpoint here with annualized recurring milestone that we have achieved, making it even easier for you to calculate and really see the scalability and opportunity of the business. Starting with North America, North America, it's a big continent. It's not super easy to really do amazing out from the start. We're working harder with the American team, North American team and making small progresses. But actually, what we have experienced and see is that the Canadian market part of the North America seems to be developing quite nice when it comes to this category, and also significantly fewer competitors than in the U.S. So the North American team had actually been able to secure what we believe might be a good deal in the future, and we are not launching a new MVNO setup, but we in partnership with Bell's network, we are now able to sell our smartwatches in the Canadian market, with our own SIM to also then drive service revenue in that regard. What is really interesting for us as a good opportunity. We are launching online in August but throughout September, our product will actually be rolled out in 30 Best Buy stores locations across Canada. That's been one of kind of the most important thing for us to, at some point, achieve in the U.S., not just online but also physical distribution. And with Best Buy in Canada, this can be a very strong opportunity for us going forward in the North American markets. So we just wanted to highlight that as this was closed at the end of Q2. The next one, I will explain about -- or outside what's just on the slide because, as you know, currently Xplora is selling hardware products and we are trying to attach as many SIM as possible toward that volume we're selling of our smartwatches. That's why Kjetil particularly emphasized that when we IPO-ed or shortly after, we had a very solid number of 25%. So if we sold 100 watches, 25 of them would activate our SIM card. And the team has been working very hard to optimize how can that percentage be as high as possible. Like Kjetil now said, average is now 37%. That's just a huge effect going forward. but still it's 37% of us selling 100 watches, right? So the bottleneck would in any way be 100. So what we have been trying to achieve for the future to be able to scale services even more is to offer our applications, our platform, our services, even our SIM to other hardware manufacturers because then the 100 we are selling is no longer a bottleneck, but we can leverage on everything being sold from partners as well. And also a lot of investors in the market in general, also like business-to-business high profit service revenue, right? So what we have extended now with HMD that has been providing our product for use. It's also that we have signed an agreement with them. So they are now licensing our family IoT platform and Guardian, so they can offer that service into many more of the products they are selling into many, many markets. And the business model is, of course, a high-margin monthly licensing fee per user when they are utilizing our Parental and Guardian app. And please note that we are expecting to very shortly be able to announce the first major agreement done by HMD with a major operator that will use this model. So we are very excited on this, meaning that with success, we can now launch this as a business-to-business model into multiple manufacturer also selling products, smart watches phone, whatever have you. So a big milestone for us. So first was Kids development in North America than it was Youth. And let's also give some news on Senior happening beyond Q2. All of us data and insight, of course, is also available in the report being published by Doro today. That's why we can highlight some of the news from that today as well. Kjetil mentioned, it's 2 primary product SKU, the Leva and the new Aurora series. And what really to pay attention and Knut mentioned, we have the same strong cash position end of this quarter, NOK 530 million, but we have added a significant volume of goods in Doro on top of that. And the reason for building that inventory and stock, as Knut mentioned, is that Doro is entering Q3 with the highest order reserve to date. A lot driven by introducing 2 favorable new product lineup, meaning that we are entering with a strong momentum going into Q3. So the underlying business, as Knut explained, both in our core business Kids. And as you can see with this also in Doro is going very well. And as Kjetil mentioned, we are on track with the implementation process of SIM. Very good. All right. So for everyone really liking to analyze and do the math on our business. I think even before we IPO-ed, we had like big dream, at least the finance team had. And that was the day we are able to have service revenue covering all our costs we have reached a very important milestone, right? And that's why we were really happy when we surpassed. We recently announced the 400,000 subscription mark or 406,000 subscriptions. And as you can see on the graph here on the right-hand side, our annualized recurring revenue, as you can see in the red graph is actually now higher than all our operation costs minus marketing costs. Meaning that we have reached this point where the revenue from our subscription and services have surpassed our operating cost minus marketing costs for selling new products. And for a company like us, that's a huge milestone. So we are super happy for that, and we haven't even started to add subscription revenue from 2 big new categories in volume. So that's really good and something we really wanted to pinpoint to you all today. So a slight revised framing on the outlook, not much, but I would just like to emphasize that we have updated it slightly. Which now says that our focus will be to continue to grow our core business from Kids and now, of course, adding Youth. We have launched, so we have removed that but we have now launched the Doro product with Doro Connect as well. And as Kjetil said, in the time line, and I would just like to emphasize that time line as well to set expectations. We have launched online with Doro in Sweden. In Q3, we are launching in the Nordic markets. And in Q4, we are launching in rest of Europe. And please remember, online sales is the smallest channel to Doro. But as Kjetil said, we are already at a good percentage conversion rate. You all recall 10% conversion of all the volume adds NOK 300 million to the EBITDA and early data shows north of 10%, as Kjetil said, on Sweden. The number are still not significant. It's one channel, one market, but we are on track on our trajectory. Q3 online in the Nordic in Q3. So our most important target in the outlook statement, sharing with you investors is that we are hoping to have the first significant conversion data when we're ending Q3. We will continue to focus on service revenue growth long term and increase our profitability, EBITDA and EBIT, as Knut explained, and continue to secure the path to 1 million subscription but it's also crucial for us now when we are having quite a lot of road shows, not just in Norway, in Sweden and eventually rest of Europe to really build the marketing for the share and the business that we are focusing heavily 1 million subscription but also a transition from a Kids smartwatch company to a Family IoT company selling services and products. So that's the revised outlook statement. I would like to welcome everyone back on stage, and we can move into the Q&A. Just bring it straight on to Petter.
Petter Kongslie
analystJust a couple of questions. The first one is on Senior where there's been very strong growth both in Q1 and in Q2. Can you just remind us how much of that is price and how much is volume related?
Knut Stålen
executiveI don't think we can go into those details. So what we know and what you can also see is that they had an old product lineup last year. And then they introduced new leva Series areas during Q1 and then the Aurora Series in Q2. So it is a very different product mix that they have this year compared to previous years. So we will not be able to comment in specifics on that unless you have some more insight, Kjetil?
Petter Kongslie
analystOkay. And then secondly, just on the gross margins, which has improved significantly, not only on due to mix, but is there only price effects that increased the gross margins within the hardware side of the business? Or is there anything else you have done kind of in the value chain that also have improved the gross margins on hardware?
Sten Kirkbak
executiveI can take the first point since it was on my slide. So we are trying to renew some of the models. So on X6Play, one of our flagship product, we have actually built a second generation of that. And due to the change of components, we have been able to reduce the cost of the product and to increase the margin by holding the same price to end consumer.
Petter Kongslie
analystAll right. And just a final one. I guess that's to Kjetil, even though you launched in June. Is it possible to compare the launch of Doro services in Sweden to what you saw in back in days in Xplora in Norway, for example, so far, even though it's just a couple. It's a month or so.
Kjetil Fennefoss
executiveNumber one, I can't recall it, but there is a significant difference in the Kids segment is the kids first SIM card. When we do it now in the Senior, the consumers already have the SIM card, so it's about how can we make them change. And that's why we said we focus on making fair SIM or mobile subscription plans that are adequate to the consumption. But no, I think we can't compare it because it's the first SIM card and eventually the last one. So no, it doesn't make sense. Sorry.
Sten Kirkbak
executiveThanks. Fair points. But I think, Petter, just to your comment, that's why we -- even though it's small volumes due to the channel and country, we just wanted to give you at least that one comment that we are on track and at least numbers are above what we have used as a reference point. But hopefully, during Q3, we will have more markets and more solid data to share.
Øystein Lodgaard
analystØystein Lodgaard, ABG. First, on the conversion rate in Doro. Can you -- just so we can understand that number specified. Is that 13% of the phones sold in the web channel or all phones sold in Sweden through all channels?
Kjetil Fennefoss
executiveNo, it's compared to the web channel only. And just to set a little bit of expectations here. One, there is -- when you -- the consumers who buy the SIM card, they have an existing SIM card, so-called port-in process as well. And Doro's back-end systems are not ideally where they should be. So we also need going forward to improve the sales and onboarding process and the whole logistics. So it's not just about sales, and we will also add additional services, signs, especially for the elderly also to increase the attractiveness. There is a lot to do to increase that percentage.
Øystein Lodgaard
analystAnd following up on that, on your planned rollout plan for Doro SIM, you say you want to roll out in the other Nordic markets in Q3 and then Germany, France, U.K., is that in Q4? So you'll be live in all markets before year-end?
Kjetil Fennefoss
executiveYes. The latest one will be in Q4. And then if it's October or December, there is a big technical process going on, implementation project going on. So I don't want to say what week or month specifically when I say -- we say in the second half, but the Nordic markets will be first and then the remaining that you referred to.
Sten Kirkbak
executiveAnd also, as Kjetil stated, on the screen, I put it up behind that is direct-to-consumer online and retail will be announced with whatever rollout plan will be with retail. I'd be very specific.
Øystein Lodgaard
analystVery clear. And you changed your growth target in Kids & Youth, you previously had a target for 15% growth. Now you say annual growth. Can you just specify why you changed this? And your thoughts behind that?
Sten Kirkbak
executiveThe main reason why we are focusing growth and profitability in the 1 million, is that previously, if you go 1 year back, if you recall, we had this growth, and we had 25% SIM conversion. Now as Kjetil have said, we have 37% SIM conversion, which is really the long-term driver for service growth. And that's the key number. So we will have a solid growth, but the key thing for us is to grow the conversion rate, which gives even more effect. So that's why we are owning more in on specifying on that number as well, but we will have still good growth, but we see even further growth in the SIM conversion, meaning that it's the channel mix, the product mix and how we sell it, that is really the key driver for the strong results we see now.
Øystein Lodgaard
analystAnd last question, you have a pretty big pile of cash now. And also, as you said, you tied up NOK 100 million extra inventory. So the cash at year-end is probably going to be pretty solid. Can you explain why you choose to have this big pile of cash? Why don't you, for instance, pay down some debt and reduce interest costs? And what are your thoughts on how you will use this cash balance?
Knut Stålen
executiveSo it's quite important now to have this cash balance. We are still operating as 2 different units. One is Doro and one is Xplora. So we need to keep that strong cash position also going forward. It's quite important to have a strong buffer also if there is some new opportunities coming up.
Øystein Lodgaard
analystAnd then just to understand how much you need to run the business and how much you could use for, as you say, other opportunities? What's kind of the running cash need that you need to cover kind of working capital, et cetera?
Knut Stålen
executiveI have my numbers on it, but we are now a company that has almost NOK 2 billion in annual revenue. This demand and with a lot of device sales. So you need at least for the 2 segments, you need NOK 100 million, NOK 150 million in each unit in order to be solid enough.
Sten Kirkbak
executiveAll right. A couple of questions online as well. Do you see a risk from your dependency on Chinese suppliers for device manufacturing and any risk you see in general? So that's a very good question, particularly given the political climate. It's quite some time ago since we actually derisked that in general. So yes, we do have a manufacturer in China, but we also have manufacturers outside of China. And it actually even is a point to what Knut just said, why -- is it important for us to have a strong cash buffer as well because we probably are one of the better in this category to be able to not just rely on one supplier. We have multiple suppliers. We are able to do bigger deals and think more long term, which is always being preferable choice for Chinese manufacturers. So that's a very big strength for us to have a lot of flexibility. But now also with extension of working with HMD, we also add other manufacturing opportunity into our scope. So I will say this is not an increased risk on our side, but I will almost flip it to say it's one of the strengths for Xplora related to our competitors. We have multiple suppliers. We have a strong cash position, so we are able to plan further ahead in time, even directly down to the components manufacturer or suppliers as well. When will the Doro subscription be available on Amazon sale? When it comes to your online portion of the sales? That's a good one, Kjetil.
Kjetil Fennefoss
executiveYes. No. I think that's the next one. We are -- Xplora has a group is quite experienced in selling connectivity online. Again, it's a little bit back to the back-end systems, but that's something that we are definitely will start working heavily on now after the summer break. So we have U.K.-based manager for the D2C channels, Web and Amazon. And yes, that's a part of the rollout plan to also be successful on Amazon.
Sten Kirkbak
executiveBut it's following more or less the same.
Kjetil Fennefoss
executiveFollowing the same, yes, but we have just introduced the Swedish web and then Amazon in several markets is next.
Sten Kirkbak
executiveAll right. Last one. Can you share an update on the Doro acquisition? High level, we can say so far, we are working as one big team, although as a group, but in 2 different entities, as Knut was saying. And as you all recall, it was a deadline throughout the summer where we had to keep the price at 34, the initial offering. That time line has now passed giving us a lot more flexibility in order to make sure to secure the remaining few small number of shares, and we have also some additional tools in order to accelerate that process, and we'll update the market as soon as there are any news in that regard, but that's not something we are currently stressing before -- because the operational and implementation are going as planned and no delays or no direct impact in that regard. Any new questions from the audience [Audio Gap] and enjoy rest of the day. Thank you so much.
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