American Express Company (AXP) Earnings Call Transcripts
American Express Company's Latest Earnings Call - September 16, 2026
In the third quarter of fiscal year 2026, American Express (AXP) reported strong performance with FX-adjusted revenue growth of 10% and mid-teens EPS growth, driven by robust billing growth of 8-9%. Management raised revenue guidance to 10% while maintaining EPS guidance, indicating confidence in ongoing customer acquisition and technology investments. Notably, card fees increased by 16% year-to-date, and net interest income (NII) also saw double-digit growth, highlighting the company's strong fundamentals despite economic uncertainty.
Reported metrics
| Metric | Value |
|---|---|
| Revenue | $12.4B (beat) |
| EPS | $2.15 (inline) |
| Billing Growth | 9% (positive) |
| Card Fees Growth | 16% (positive) |
| Net Interest Income (NII) | double digits (positive) |
| Return on Equity (ROE) | 33%-34% (positive) |
Guidance from management
Management maintained its EPS outlook while raising revenue guidance to 10%, reflecting confidence in continued growth and investment in customer acquisition and technology.
What management said
Yes, some dollars, right, Kartik? Get in touch with IR. But it's a significant part. And -- and we still -- the other way to think about it, which is on the flip side is to look at how many of our card members have a high-yield savings account with us. And it's only like in the low double digits, like 10%, 8-ish percent, right? So the growth opportunity is like super high.
What analysts pressed on
Analysts expressed concerns about the sustainability of billing growth and the impact of economic conditions on credit performance. There were questions regarding how American Express plans to manage credit reserves in a potential recession, particularly among younger cohorts.
Main topics on the call
- Revenue Growth and Guidance — American Express raised its revenue guidance to 10% for the year, reflecting strong performance in billing and card fees. CFO Christophe Le Caillec stated, "The business is doing really well," emphasizing the strength in...
- Strong Billing Growth — Billing growth remained robust at 8-9%, with notable strength in Travel and Entertainment (T&E) spending. Le Caillec noted, "What I found the most remarkable... is actually the strength of the T&E spend, especially airli...
- Investment in Technology and Customer Acquisition — American Express continues to invest heavily in technology and customer acquisition, with a focus on maintaining growth momentum. Le Caillec mentioned, "We have a very disciplined and robust process to measure those retu...
- Credit Quality and Performance — The company's credit metrics remain strong, with younger card members showing lower delinquency rates compared to industry averages. Le Caillec highlighted that Gen Z and millennial customers have a delinquency rate that...
Read the full American Express Company transcript (September 16, 2026) → Summary generated from the call transcript; every figure above is stated by management on the record.
About American Express Company
American Express Company (AXP) is a publicly listed company in the Consumer Finance industry, within the Financials sector. It trades on NYSE and is based in US. EarningsCalls.dev maintains a free, full-text archive of its earnings call transcripts — 83 calls on record spanning January 24, 2020 to September 16, 2026. Every transcript is split into speaker-by-speaker segments with headline metrics, free to read or available through our REST API.
Earnings Call History
EarningsCalls.dev has 83 American Express Company earnings call transcripts on record, spanning January 24, 2020 to September 16, 2026. Based on this history, American Express Company reports quarterly. The most recent call on file is dated September 16, 2026. The full list is below — each row opens the complete, free-to-read transcript.
- Ticker
- AXP
- Exchange
- NYSE
- Country
- US
- Sector
- Financials
- Industry
- Consumer Finance
- Calls on record
- 83
- First call
- January 24, 2020
- Most recent
- September 16, 2026
- Reporting cadence
- quarterly