Alexandria Real Estate Equities, Inc. (ARE) Earnings Call Transcript & Summary

November 18, 2020

New York Stock Exchange US Real Estate Health Care REITs conference_presentation 80 min

Earnings Call Speaker Segments

Steven Wechsler

attendee
#1

It's time to move on and get to our panel discussion through the COVID-19 economy and beyond, which is in some sense, a continuation of the conversation that began yesterday afternoon. And I'm pleased to introduce our panelists there: Tom Bartlett, President and CEO of American Tower Corporation, a multinational REIT, focused on cell towers and other wireless and broadcast infrastructure. We also have with us Tamara Fischer, President and CEO of National Storage Affiliates, a company focused on self-storage facilities in high-growth markets. Also with us today is Joel Marcus, the Executive Chairman and Founder of Alexandria Real Estate Equities, which owns office buildings and lab space designed for the life science and technology industries. And Charles Meyers, the President and CEO of Equinix, a multinational company that specializes in Internet connection and data centers. Welcome to all of you, and thank you all for being with us today. So we look forward to a wide-ranging conversation over the next hour. All of you represent different sectors of the REIT space. And one of the happy aspects of REIT and publicly traded real estate is the great breadth and depth of coverage in terms of the real estate landscape. And we have with us today CEOs of companies representing several of the sectors that operate that make use of the land and the improvements put on the land. And the real estate that everyone in our society and economy needs each and every day to work, to play, to live, to make their way in life. And so much of what all of you do through your companies are additive each and every day to our needs individually. And with that, I'd like to begin just with a few general questions about the economic situation we've been living through in recent months and now into the future and how that affects your outlook for the company and the economy more generally. We had strong GDP growth in the third quarter, obviously, since last March, when the COVID-19 crisis began, and we went through shutdowns and different parts of the economy were treated different ways between essential and nonessential. So everyone's had different experiences in that sense, but it's ultimately affected everybody's business in some sense.So I'd like to start, Joel, just with your sense of where we are from your vantage point in the economy coming out of third quarter -- strong third quarter, again in the fourth quarter, looking to next year, how you see it?

Joel Marcus

attendee
#2

So thank you very much, Steve, and a pleasure to be here. Yes, we had a very strong third quarter after a pretty precipitous drop in the second quarter. We hope that January 5 will be an important, I think, date where the Senate will be determined. And if we're fortunate enough to get split government, we think that rational tax and economic policies will prevail, and that's going to be very important. Obviously, in our sector, you've seen a number of announcements, including this week by Pfizer and Moderna of historic development and manufacturing simultaneously and ultimately, the delivery of at least 2 initial vaccines, which will move along the, I think, the population here in the United States to really be able to protect itself against COVID-19. And we hope that by the third quarter or fourth quarter of 2021, we've really developed complete what they call herd immunity to this virus. So that's pretty critical. I think it's also fair to say that warp speed has really made a huge difference from January to now in bringing forward vaccines that would otherwise take several years. One, discovered to test and then the manufacturer. And we would hope that also that those in-charge of both local jurisdictions, states and even federal government won't resort to kind of the shutdown techniques that have hurt the economy and heard a lot of individuals broadly across the country.

Steven Wechsler

attendee
#3

So Joel, when you look out ahead with the recent news on the vaccines from 2 of the companies you mentioned in recent days, and you sort of look at the calendar into next year, do you expect things to normalize midyear next year or later? Or do you have a sense of it?

Joel Marcus

attendee
#4

Well, if you look at just macro-wise, I think it will be well into the second to third quarter before enough people have access to all the vaccines. Most of the vaccines, there will be a host of them that have different performance capabilities, durabilities, efficacies and so forth. And it looks like there'll be 2 vaccines per person. We've got, what, 350 million people. So that's almost, what, 700 million doses and then not to include the rest of the world, assuming everybody were to take the 2 vaccines. So we've got a lot of work to do, but in record time. And we hope that, I would say, by the third -- second to third quarter, we should be approaching a much more, I think, realistic view of taking the economy forward. So it's going to take some time, but we've made huge progress, and the death rates have plunged considerably, which is despite the infection rate, the death rate has gone down remarkably by more than 85%.

Steven Wechsler

attendee
#5

And well, thank you...

Joel Marcus

attendee
#6

And want to add to the steroids and the therapeutic antibodies, which are being used slowly but more widely.

Steven Wechsler

attendee
#7

Right. Charles, you oversee a truly multinational company, and you operate in many countries around the world. Maybe you can give your perspective on where you see the U.S. relative to what's happening in other places around the world in terms of the economic effect of this in recovery?

Charles Meyers

executive
#8

The -- we certainly are seeing the impacts of the virus and the pandemic globally across all the markets in which we operate, which is 65 broadly across the world. I think that we are seeing different paces of progression in terms of the pandemic. I think, right now, we're seeing very positive momentum [Technical Difficulty] .

Steven Wechsler

attendee
#9

The largest REIT in the world operating multinationally as well, maybe you want to pick up where Charles was seeing here relative to the rest of the world?

Thomas Bartlett

attendee
#10

No, I'd be happy to, Steve. And again, thanks for having us and all the great work that you all do. I spend a lot of time with Charles as well and so we overlap in many different markets. And it really depends upon the region that you're in. We look at markets, interestingly enough, like markets like Africa, which have actually done quite well over the last several months. But you look at markets like Europe, and we've actually opened and closed offices a few different times. And right now, they're in the -- really struggling, candidly, at this point in time, just from an overall disease perspective and infection perspective. And Latin America, where Brazil was actually struggling early on, we've actually reopened offices in São Paulo and Rio. And so they seem to be doing much better. And Mexico continues to struggle as well as some of the markets that we're in, in Asia. So it really does vary by region. I think Joel is right. I mean, I kind of look at -- it's very difficult to predict where the economy is going to be going. It's a bit of a sign way that opens and it closes and it opens and it closes. We pray that the vaccines do contribute. It's going to take a while for them. I just saw yesterday, New York is predicting that their economy is not going to be back on a pre-COVID basis for a few years. And so I think it's really going to affect a number of different industries differently. I mean our particular industry in terms of what drives us is really not -- it's really kind of noncyclical drivers. I mean it's broadband demand, it's usage, it's carriers' interest in spending and participating and getting on to our specific towers. So it hasn't impacted us candidly from an industry perspective like it has impacted many others, clearly. But yet, we still see the impacts on our people and on our local communities and on our customers overall.

Steven Wechsler

attendee
#11

And as far as the -- as far as the United States...

Charles Meyers

executive
#12

Tom, thanks for stepping in there.

Steven Wechsler

attendee
#13

Charles, are you available to continue?

Charles Meyers

executive
#14

I am. Thanks, Tom, for picking up that for me. So Steve, I'm back available when you wish.

Steven Wechsler

attendee
#15

Well, why don't you pick up on what you were saying? I think everyone should have that chance to hear.

Charles Meyers

executive
#16

Yes. I was able to hear Tom for the whole time. And my -- I think our view would very much mirror is, which is we've seen, obviously, very different levels of impact across the globe. I think right now we're seeing positive progression, in particular, in Asia. We've seen sort of reversion in Europe and the U.S. But I agree with the earlier comment, the optimism around the potential impact of the vaccine. Even I think in advance of that, actually, vaccinations being executed upon, I think, to the extent that we are -- we see that light at the end of the tunnel, I think that will have some positive impacts. But again, I think this is going to be -- I don't think we've even seen the full impact of the already -- the protracted periods of shutdown on the economy. I do think there's more work to be done both from governments and private sector in terms of stimulating a recovery. But hopefully, we're pointed in the right direction and vaccines will have a positive impact.

Steven Wechsler

attendee
#17

I'd like to ask, Tom, if you see -- Joel mentioned the potential for divided government January 5. Before we get to January 5, there continues to be arguably a need for additional government assistance. And I just wonder if you're -- where your thinking is on the need for additional legislation to provide assistance out there?

Thomas Bartlett

attendee
#18

Well, Steve, I think I would suspect that all of us who are on the panel are really focused right now on supporting all of our employees and our customers and the communities that we're living in. So clearly, given the health and safety needs being our top priority, I think it needs to be the top priority of the government as well. And it's somewhat incredible that it's taken so long for this to be resolved in this last go round. But there are just so many -- we see it every day. There are just so many millions of workers and families and businesses just suffering from the economic impacts. And candidly, where I am in the East Coast, it's getting worse. And so more and more businesses are being forced to close. And I think as more and more of us do get COVID, it's just going to accelerate until we have a distribution of a vaccine. So it has to be a top priority, I think, of the federal government, regardless of who's controlling the Senate, and it needs to be very coordinated from a funding perspective. So yes, I think it remains to be the single largest priority that we have.

Steven Wechsler

attendee
#19

And Tammy, you operate -- oversee a company operate in probably 2/3 of the states of the country, so you're seeing the U.S. through much of it. What's your perspective of both on the economic recovery that how much time it will take to get deeper into it and equally important, the need for continued federal assistance to small business, small business tenants as well as individuals.

Tamara Fischer

attendee
#20

No, I'll start with the second piece of that question. And our tenants are about 80% residential, individuals and about 20% small businesses. And so from our perspective, I can't overemphasize the need for additional government support. I have no idea why they wasted as much time as they have, getting this thing done and taken care of -- oh, well, maybe I have an idea, but no point in going there. But in any case, I think it should be a top priority, and I think it's needed both for individuals and for small businesses. The impact on people in our communities has been devastating. So I also see that as a top priority. As it relates to -- sorry, what was your first -- what was the first part of that question? I latched onto the second part.

Steven Wechsler

attendee
#21

No worries. About the state of the economy in the areas of the country in which you operate and the ability to sort of bridge into next year and sort of get back to normal?

Tamara Fischer

attendee
#22

So I think there are 2 parts to that. One is that our exposure is predominantly to MSAs 20 and above. And so we are less impacted by the more densely populated MSAs around the country, coastal cities. However, we do have a huge presence and large exposure to Oregon and Portland specifically and the state of California. And in both cases, that -- it has been very challenging for our customers, for our employees and just to run business as usual. Self-storage is considered an essential business. So we were never really forced to close. Our employees have been protected along the way. But generally speaking, from an economic standpoint, we're seeing -- certainly seeing the effects in those markets. However, in the secondary and tertiary markets, we are less impacted, but the shutdowns were slower to happen. And I think they are more inclined to try to run life as usual, although with this most recent surge that is becoming more and more challenging. So that's probably the one in the shorter end.

Steven Wechsler

attendee
#23

Right. One interesting aspect of this group is you're all representing sectors that have fared fairly well through this crisis. And very much in terms of the real estate economy, it's been a tale of 2 cities, where some sectors have been affected far more harshly than others. And there is the expectation going forward that even when we return to normal, there will be some changes that will come through this process. And I'd be curious, Joel, in terms of your world in terms of lab space and some of the innovative things you've done over the years in your conversations with the tenant base and the science-driven industries, how you see this longer-term affecting the use of the type of space you provide or that it's more generally provided in the economy for office-related type work?

Joel Marcus

attendee
#24

Well, focusing on our sector, which is the lab space, the real estate sector that we created back in 1984. I think it's fair to say that COVID-19 has revealed 2 fundamental macro factors that weren't as apparent before. And the industry has become kind of the savior of the world, if you will, which is actually a wonderful thing for a knowledge-based industry. The first factor that really was revealed by COVID is and you've heard a lot about this, is the repatriation of supply chains in the medical and health care arena. So many companies have started to work. And certainly, this administration, and I suspect the Biden administration will be focused on this of repatriating kind of what we call the RDC&M, the research, development, commercialization and manufacture of both commodity products and then specialty products, high-value, noncommodity products, many of which are pharmaceutical products back to the United States. The risk though is, I think, a real one, and we've seen demand kind of surge because of that in a variety of regions across the United States. The risk is the January 5, Georgia Senate runoff. If the Democrats actually were to win and win the Senate, they've actually stated one of the core principles is and Biden has been on the trail, consistently saying, we're going to raise taxes of corporations in the United States. So the practical result of that, which is kind of foolish for policymakers, you raise corporate tax, corporation [Audio Gap] is parking large amounts of cash overseas, keeping operations overseas, not repatriating and those that have actually come back, thinking of where they'll go in the world with much lower tax rates. So it sounds good to raise corporate taxes because it satisfies parts of their constituency, but it actually [Technical Difficulty].

Steven Wechsler

attendee
#25

I think we've lost Joel's audio here. Joel, can you hear us? Well, maybe we'll -- Joel, we're having difficulty with your audio. So maybe, Tom, if you could -- you and Charles both sort of are overseeing companies and undertakings that basically provide the means at which it's possible for us to work from home, so to speak, much more easily than in the past. And I just -- your comment on sort of what demands you faced as a result of this moment in time? And how you see it affecting your business going forward, Tom?

Thomas Bartlett

attendee
#26

Well, yes, Steve, I think just to add on, I think where Joel was talking about and some of the things that have become obvious, I think, from the world that we're living in right now is the significance of this digital divide. It's incredible to just understand and appreciate how many people don't have a connection and/or have a connection that's very poor. And so one of the clear things that we've seen, it's the have and have-nots. And so just kind of going to the follow-on on the stimulus package. I think not only do we need support for individuals and businesses, but we do need to really advance the ball on a significant infrastructure initiative within the United States. And by the way, it's not just within the United States that we see this significant need. I mean we need to figure out ways of connecting the unconnected. Now the carriers, our customers, the wireless carriers are doing their very best to be able to meet that need. And as a matter of fact, in many markets, they're extending credit to consumers who aren't able to pay bills, just so that, in fact, they can continue and be connected and not be in such isolation. But it's become obvious to, I think, many that the opportunity to really accelerate the connection for those that don't have one and for even in America, into rural America, getting speeds and connectivity is incredibly important. And so that's one of the most obvious things, I think, that we've seen. The carriers continue to spend money on their networks. And so as I said before, the demands in our business are much different than most other asset classes in real estate. And so the carriers continue to heavily invest into their networks because there is such increased demand on their networks as a result of the need for remote just broadband connectivity. So it's actually been strong from that standpoint, and we're somewhat insulated from really the true impacts of what's going on. But there's just a much more significant need to connect the unconnected.

Steven Wechsler

attendee
#27

Charles, you have a perspective on sort of what you've seen in your business through this crisis in terms of the use of technology and the demands of it? And where it's likely to take us in the next few years, given what consumers and businesses have learned about the cloud and interconnectivity?

Charles Meyers

executive
#28

Sure. Sure, Steve. I think there's a few different lenses we can put on it. One is that our -- just how we operate our own business. We talked a little bit about that. And we, of course, like everybody else, saw this movement in terms of work from home for a significant portion of our workforce. Obviously, our frontline employees in the data centers had to be on the ground and working through that. But I think we've been able to respond to that effectively. I think like many companies, we found that we can -- our business effectively progress on many dimensions with really a lot of remote work. We will, I think, move towards some middle ground, which sort of combines traditional physical presence with a greater work-from-home dynamic over time. But that was -- that's kind of how our business specifically responded. In terms of the broader demand, we did see a period of time in the spring where some of the dynamics that Tom discussed there in terms of the carriers reacting to the work-from-home dynamic and enterprises rearchitecting their VPNs to adapt to that as well as sort of demand from digital service providers across a range of companies like Zoom and Webex and others that are responding to the services that are needed to support the work-from-home setting. That created some surge of demand in the earlier part of the year. But I think the more durable phenomenon is really in how companies, broadly speaking, are thinking about digital transformation. And the priority that, that has in their boardrooms and in their executive teams around the world. And I think that, that really is something we're going to see. There's a very durable phenomenon going forward is, is people seeing that those that were better prepared for a more virtualized and digital world are outperforming those that were less prepared. And therefore, we're seeing really an investment in digital infrastructure and a movement towards really hybrid and multi-cloud as the long-term architecture of choice. People are absolutely embracing the cloud. And -- but I also think there they realize that they have a private infrastructure requirement over time. And I think that will continue to be fuel for at least our sector. And I think, broadly speaking, will be a stimulus for the broader economy.

Steven Wechsler

attendee
#29

Well, thank you, Charles. Tammy, in your business, we're dealing -- you're dealing with the consumer, you say 80% residential. And there's been a lot of talk about individuals, not only increasingly working from home, but perhaps into the longer-term at the margin some shift to working from home. There's been -- in some of the big cities like New York and San Francisco, news about some out migration from the cities, at least temporarily. And I wonder if you see this effect at all in your business in terms of the demand for storage space as people's lives are changing through this process.

Tamara Fischer

attendee
#30

Self-storage has again shown its resilience in the face of unprecedented challenges presented by the pandemic and the ensuing economic recession and really untold numbers of people who have been unemployed, but self-storage is a needs-based business. And it's a very small ticket item. So one of the last things you're going to let go things that drive demand for self-storage, include death, divorce, dislocation, downsizing. And these drivers actually tend to increase demand in difficult times for different reasons, and you just named off a couple of them. Some of the things that we've seen drive demand and unseasonal demand have been the move toward remote working, remote learning where families need to create a space for children to work and learn. And certainly, this out migration where folks are moving out of the more intensely populated MSAs and moving back with family or combining households. All of that tends to create demand, and we've seen that in the past 3, 4, 5, 6 months. At the height of the pandemic, we saw lower move-in volumes. Our walk-in traffic is still about 56% of our business. And obviously, we weren't seeing much in the way of walk-in traffic. But we did move to contactless rental environment across our portfolio. And of course, as move-ins reduce so did move out. And so I think in part that has added to our ability to continue to deliver strong results. So I think, in general, what we are seeing is unseasonal increased demand in the third quarter and in the beginning of the fourth quarter. As the surge in cases continues here in the short term, it's quite possible that we'll level out on occupancy, which is at historic highs for us. And the move-out volumes will continue to decline through the fourth quarter.

Steven Wechsler

attendee
#31

Joel, I understand you're with us, at least by audio right now. Is that right?

Joel Marcus

attendee
#32

Can you hear me?

Steven Wechsler

attendee
#33

We can hear you, absolutely. So one of the questions I'd like to ask you in the lab and life science spaces, you've got a mix of large and small tenants. And I just didn't know if the current -- the COVID-19 economy has affected the smaller tenant base differently, or if it's the same as the larger tenant base in terms of what you're seeing?

Joel Marcus

attendee
#34

Yes. So I can speak about that. I'm not sure where I got cut off before, but I just wanted to go back and make sure because it's important...

Steven Wechsler

attendee
#35

Yes, go ahead, go ahead.

Joel Marcus

attendee
#36

Macro trends where repatriation of supply chains, if Congress doesn't screw up the tax rules. And the second was new medicines are way more complex to produce -- to discover and produce. So we need to have those here in the United States. Moving to the tenant base, we collected 99.7% of our rents in last quarter and in the month of October. The only tenants that aren't paying rent are retail tenants and we've worked with them. So both the small venture-backed companies, the medium-sized private and public companies and then the big cap public companies are all doing very well in this environment. As you could well imagine, this is one of the most -- probably soul searching times for this country and the world, and this industry really is at the forefront of solving the problem.

Steven Wechsler

attendee
#37

One of the things that I think is happening more generally in the office space is my impression is owners are looking to learn from your area in terms of the indoor environment. And curious, if you're seeing that phenomenon, if people are sort of reaching out to you or looking at ventures along those lines?

Joel Marcus

attendee
#38

Well, fundamentally, our laboratories have been our essential places since the shutdowns kind of initiated mid-March, we've been operating 24/7 since then. And oftentimes, tenants have shifts of people coming in during the day and through the evening, et cetera. Those who can work remotely, the white-collar workers certainly are doing that. I think when you go to the office area, it's pretty clear that depending on where you are in the country, that has been disrupted pretty substantially, as everybody knows, and we've learned to work from home. I think when it comes to our area, yes, offices are constructed just fundamentally differently than labs. Labs have natural spacing. Those of you who have either done chemistry or biology know that labs are inherently safe. They have lots of spacing now with masks and even more social distancing. You have many, many changes of fresh air each hour where in office buildings, you get recirculated air not many times during an hour. So they're fundamentally different environments, and we've been benefited greatly by those physical factors. And it's not easy to convert office buildings into laboratories. It takes -- you've got to have floor to ceiling height -- floor loading capacity, a whole lot of different things. And so most office buildings would never be able to provide the safety that we provide in the laboratory environment.

Steven Wechsler

attendee
#39

And as far as looking out, the demand for additional lab space in our economy, as we sort of look ahead, we see strength and resiliency there?

Joel Marcus

attendee
#40

Well, I think the answer is, yes, the fundamental 5 -- we track 5 fundamental drivers of lab space, and they are very strong at the moment, and you overlay the 2 macro factors that have been revealed by COVID, I mentioned. One, being repatriation of supply chain; and two, increased sophistication of medicines, I think, bode very, very well for this industry. The only thing that can screw it up is mismanagement by the government or government interference or poor tax policy. So we'll hope that doesn't happen and split government should, I think, obviate that. So we're hoping for that.

Steven Wechsler

attendee
#41

Tom, when you mentioned the importance of infrastructure investment for the United States, and I completely agree. It's something that's we've been looking for now for, I think, decades, and maybe its time will come with the next Congress, let's hope. But the whole 5G rollout in a sense is infrastructure-related investment going forward in our economy. And you all are in the middle of it with your tenants. And I'd like to get a sense from you on where that's headed and adoption? And what it means for growth in your sector?

Thomas Bartlett

attendee
#42

Well, no, it is. Steve, it's a critical catalyst for growth in us, and it's the spectrum that needs to be deployed to be able to support it. And they're all of the applications that enterprise accounts and companies like Charles' company are looking at that are really going to help to drive it. But what's interesting is that the pandemic that we're in really hasn't slowed it down. I mean you can see all the advertising that's going on. It's -- watch a football game, and you'll see it throughout the game. And it's really true. I mean the carriers are investing heavily into 5G. We're still early innings. This is going to be a technology for the decade. But T-Mobile is very aggressive. Verizon is very aggressive. AT&T is very aggressive. And they're deploying it on really, given the kind of the spectrum positions that they have. But I mean, the first thing that we're going to see is just speed. And so it's going to be a higher quality signal. It's going to be better video. Those are going to be the kind of the original applications that we're going to be able to benefit from it. But then with the benefits of lower latency, we're going to see, I think, a lot of interesting use cases that are going to be deployed. And hopefully, the tower industry in companies like ourselves are going to be able to participate in it because as we talk about digital transformation, as Charles was just talking about it, getting the cloud closer to the edge is going to be a critical component, I think, of our customers and new customers being able to take advantage of the technology. And the towers themselves are out at the edge, if you think about it from that perspective. And so we're excited about the opportunity that, that's going to bring to the market. And we're seeing it. It's a global phenomenon. Really, the U.S. continues to be a leader in 5G deployments and the 5G technology. And in many of our emerging markets, there are 1 or 2 technologies behind -- 3 to 5 years behind, but we expect them to learn from all of the good things that our customers are going to be able to bring to their customers here in the United States.

Steven Wechsler

attendee
#43

Charles, do you want to comment on how this both the infrastructure investment at large, but the 5G phenomenon is affecting your business in some sense?

Charles Meyers

executive
#44

Yes. Maybe, I guess, what I'd offer is if you take a broader lens on it, I think the underlying demand drivers for digital infrastructure are as strong as they've ever been. I mean if you look at just the core creation of data, data is being created, moved, manipulated, stored at the highest levels it ever has been, and that's increasing not at a linear rate but at an exponential rate. And I think technologies like 5G, AI, various other things are just adding fuel to the fire. And so I agree with Tom. I think we're at the early stages of 5G. I think it will have its full impact as it densifies over a many multiyear period. But I think it will absolutely continue to be a catalyst for digital infrastructure and a catalyst for applications and use cases that create real business and economic value. I think 5G is interesting in that it probably unlike prior generations of wireless technology, maybe fueled more significantly by enterprise use cases. And I think that when you combine that and intersect it with some of the transformation that's occurring in the cloud and other technologies, as I said, like AI, I think it represents a real demand driver, certainly for our industry as people think about how to distribute and deploy infrastructure into those opportunities. But also, I think it is going to provide broader economic benefit globally to our economies and individuals. And I hope really help us, as Tom said, in advancing towards addressing the digital divide. And I think -- but I think that will require not only private industry sort of contributing to that, but also cooperation with governments worldwide.

Steven Wechsler

attendee
#45

So given the potential growth and continuing growth in terms of infrastructure investment, roll out of 5G, demand for lab space, life science-related activities, including, Tammy, the resilience you talked about in terms of your underlying property type. I mean, your sectors have fared well at least in the stock level through this crisis relative to some other parts of the REIT space. And I'd be curious to hear from you about what you hear from investors? And how your investor base may have changed through this or attracted a different set of investors than you might have seen normally? And Joel, maybe you can begin with that.

Joel Marcus

attendee
#46

Sure. I don't think we've seen any dramatic change in investor base. I mean we've been public for more than 2 decades. And I think we've developed, I wouldn't say a cult following, but I think a following that people really understand the promise of science and technology, they understand and respect the unique contribution of this sector to not only our economy, but the health of our society. And it's like doing good business, you're actually doing good. And I think what's really been a phenomenon is that the life science industry has really come to the forefront due to the COVID crisis and really became focused on as the solution to people's health and really getting the economy back up. So I think we've continued to see long-term investors. There's always short-term trading going on, both REIT-dedicated and non-REIT generalists. So I don't think there's any -- been any dramatic shift in our investor base.

Steven Wechsler

attendee
#47

Tom, have you seen any shifts in the past since beginning of last year?

Thomas Bartlett

attendee
#48

No, it really haven't, Steve. I mean, I think like Joel, I mean, our investor base remains very consistent growth, GARP, TMT type of investors, long holders who know our industry well and appreciate the dynamics of it. We have seen some more, I think, REIT-dedicated investors coming into the equity as our dividend continues to grow. And -- but generally speaking, it's been very consistent over the last several years.

Steven Wechsler

attendee
#49

Charles?

Charles Meyers

executive
#50

Yes, generally consistent. I mean we're newer to the REIT party, I guess. And I think that -- so we've been -- I would say that when we came in, it was really viewed as a specialty or nontraditional piece of the real estate kind of picture. But I think real estate investors have invested significantly in kind of understanding the story and coming up to speed on -- and honestly, I think some of our REIT investors are among the most sophisticated investors that we have in terms of their understanding of the business. We've had to [indiscernible] our approach and speak differently in language that, hey, they can fully appreciate, and we've learned a lot in that process as have they. But I don't think we've seen a lot of change in our -- over the last year associated with COVID, but I do think we've added significantly to our real estate investor base, and it's been great. We, like Tom, have a diverse set of investors, very long-term oriented in their thinking, and I've been very fortunate in that regard. So not a lot of shift recently, but it has been an adaptation for us as we've really become a more prominent piece of the overall REIT picture.

Steven Wechsler

attendee
#51

And Tammy, how about you, any shifts?

Tamara Fischer

attendee
#52

No. I would say we haven't seen a significant shift in our investor base in the last 6 months. Our investor base, we came public about 5.5 years ago. And from the very beginning, our investor base was definitely skewed toward the generalist and less so to the REIT-dedicated crowd. And so as we grow larger, increase our size and our flow, we're very hopeful and expect to see a broader investor base, becoming interested in NSA. And also, as we are better able to articulate our ESG initiatives, we're hoping to gain more traction from ESG-focused investors.

Steven Wechsler

attendee
#53

Well, Tammy, let's pick up on the ESG topic for the moment, which obviously, Nareit has been increasingly engaged in the last several years and our member companies, as you suggest. So maybe you can just talk a little bit about what you're doing in national storage in that realm, I think, would be good to hear.

Tamara Fischer

attendee
#54

Sure. So at NSA, we have a differentiated structure that brings together the highest quality of private operators in self-storage as a component of our total company. And what we recognized, I'd say, 2 years ago is that we have lived the values of ESG, but we have not been very successful in articulating our efforts. And so this year is the first year that we actually published a report on our ESG initiatives and progress. We've also formed a committee that -- and we did this about 18 months ago that reports directly to our Board of Trustees and has full support of our Board and of the senior management team. So I think you'll see and hear more from us on that front. We're very committed to those values, and I expect to see progress and a better articulation of our progress in that area.

Steven Wechsler

attendee
#55

Joel, I know your company has been active in a variety of areas with respect to ESG. And particularly, you've had buildings that have had wellness, Fitwell designations and whatnot. If you talk a little bit about your initiative and emphasis on environmental, social and governance-related metrics.

Joel Marcus

attendee
#56

Yes. Thanks, Steve. Well, we just put out a press release not too long ago regarding our corporate social responsibilities. And I think it's one of those things we feel very good about. We started our efforts quite a number of years ago, including our pretty heroic work in New York City with the Robin Hood, the largest poverty fighting organization in New York. We teamed up with Coach K, Mike Krzyzewski down in Durham, and we've gotten 1,200 students into 4-year colleges at 100% acceptance rate through the Emily K Foundation. So we work pretty heavily in a number of areas, and this has been going on for years and years. It's not something that just arose due to the death of George Floyd. So we're very proud of those accomplishments, and we hope that over time that people see more and more of what we do and how we do it. I think when it comes to the environmental side, we've been very active. We have -- we just received -- we put out a press release this week. The first WELL certification for the interior safety and health. The first lab in the world that received that. We're very proud of that designation. We've been a leader in sustainability, both inside and on the core and shell of buildings and have been recognized for that for quite a number of years. We built the first zero carbon building in South San Francisco, which is part of a campus there we have at the Gateway Center. We're very proud of that. It's not a laboratory building, but it's a -- it's adjacent kind of service building for amenities and things like that. But zero carbon buildings are very tough, especially when you've got heavy infrastructure in the lab world. But we're very proud of, I think, our great advances in those areas. So thank you for the time to call that out.

Steven Wechsler

attendee
#57

Appreciate it, Joel. Tom, I know American Tower is very focused on these issues. I'd like to hear from you.

Thomas Bartlett

attendee
#58

No, we are, Steve. And we're actually now through our second published, I think, ESG cycle. So Tammy, I think, as we continue to do this, we'll continue to highlight, I think, the things that we are doing. We take them for granted sometimes, and yet, we don't always talk about them. And so if you think about our particular industry, power is a critical component of everything that goes on at the site. In many of the markets that we're serving in Asia or in Africa, for example, they have very, very weak electrical grids. And so we need to provide that power for ourselves. So it's a significant use of lithium ion, of renewal energies, of solar and those types of things that we've set some goals and targets for ourselves and have made significant progress in those particular areas, I think, has been very helpful and worth mentioning. The other is on our overall mission of connecting the unconnected. And what we're doing and what we've talked about with digital villages. And Steve, we've talked about this with you all before. And really, when you think about half of the world not having a broadband connection to the extent that we can bring in a connection into a village and then that village has capability for e-commerce, telehealth, education, e-commerce. It can change their lives for good. And so we have a significant amount of energy going around of providing sites and capabilities in the villages around the world. And so that's getting a lot of traction. We have -- if you can go on our website, you can see some of the activity. But historically, we're putting up a site. And at the base of the site, it might be near a school. So there'll be laptops and things like that. At the bottom of the site, the kids can come out and actually then get online courses and from institutions that they would never have had access to before. So those are probably 2 of the, I think, the highlights of things that are really impacting people's lives, candidly out there. But we have more work to go. We have more things that need to be done. And so like diversity inclusion, it's a journey, Steve. And we need to identify those areas where we really can have -- make a difference and have an impact.

Steven Wechsler

attendee
#59

No, Tom, it is a journey and it's a journey that I think the REIT community is well on its way, like most journeys, we're underway. There's much more to do and many more ways to advance and I know companies are committed to do so in all 3 realms: environmental, social and governance. Nareit looks forward into the future and being increasingly active and supportive of company interest and larger industry interest in this area. And that's why earlier in my remarks, I mentioned these new councils we've created, the CEO council, diversity, equity and inclusion as well as the social responsibility council in the corporate governance council that go along with our sustainability council. Charles...

Thomas Bartlett

attendee
#60

And they're great initiatives.

Steven Wechsler

attendee
#61

Yes. Tom, go ahead.

Thomas Bartlett

attendee
#62

I'm just going to say -- I was just going to say, they're great initiatives. I really applaud you all for really starting these. And I think we really can -- as an industry, as a group, I think we're really going to be able to make an impact.

Steven Wechsler

attendee
#63

And one of the things we found is companies are doing things, but not necessarily letting the world know they're doing them. So part of the battle is to disclose and disclose more effectively what companies are doing, and part of the challenge is to basically learn from others to think through some of these issues and take the time and energy and resources to plan into the future to become more effective in some of these areas. And I think all that's well underway. Charles, I know Equinix has a number of programs and initiatives here. So I'd like to give you the opportunity to comment.

Charles Meyers

executive
#64

Happy to comment. And I would share in applauding Nareit for their efforts, Steve, and for your particular efforts and leadership in that arena, I think it's been an important work and I'm glad to see the results of it. And I'd also want to recognize the award winners that you recognized at the beginning of this session today is really great to see their work being recognized. But Equinix has a very comprehensive commitment to ESG. We're well advanced in terms of our public reporting on those topics as well. As on the E side of things, it is one of the largest from our sector standpoint as one of the largest use energy worldwide, we believe we've got a very fundamental responsibility to consume them in a responsible fashion and to provide leadership on this topic across the globe. And I think we've been -- we've really done that. I think we have a commitment to 100% sustainable and renewable energy, and we're very well advanced on that. Already 92% of the energy that we consume is covered via sustainable and renewable sources. So we've made great progress on the energy and environmental sustainability front. We also are on a multiyear journey and have been for a very long period of time in terms of our diversity inclusion and belonging efforts. We talk about building and sustaining culture where every person every day can say, "I'm safe, I belong and I matter." And that -- the response of our organization to that commitment and the action, I think, we've been able to mobilize, both within our company and across the communities in which we operate has both been high impact and incredibly well received and recognized. And so we're proud of that work and going to continue to invest in that area. I mean, it's important to the well-being and the functioning of our society. And it's also important in terms of our ability to attract and retain and inspire and develop the best talent. And so we really view it not only is the right thing, but we view it as fundamental to our business. And so -- and again, both our employees and our customers are demanding action as it relates to ESG, and I'm really proud of the progress that we've made.

Steven Wechsler

attendee
#65

One thing I'd like to ask you is -- we've seen, I think, growing interest. The traditional real estate investors were focused on the 4 or 5, take your pick traditional sectors, you all represent sort of sectors that people didn't think of decades ago as sort of in the mainstream or norm in some sense, specialized real estate. My view is all real estate is specialized, whether it's an apartment building or a storage building or a data center or tower communications or lab space for that matter. So it's no surprise that your sectors have become strong over the last few decades and significant. But I -- one of the things we increasingly see, I think, on the traditional private real estate investors and private equity is the idea of getting into some of these spaces. So Charles, I don't know if you have a perspective on the interest of so-called private equity in the data center space in today's world.

Charles Meyers

executive
#66

Sure. Well, it's clearly significant. I think there's a lot of money out there that is looking for returns, and I think they see the underlying demand drivers for digital infrastructure and believe as we do that it is a very attractive space over the long term. And so private equity has -- it clearly is very active in our space. I do think that it's a little different in terms of private equity being essentially having time lines where they aren't necessarily long-term holders of assets. And so I think people who are operators and long-term players and market leaders like ourselves, I think, are in a position where we often are interacting with private equity, either kind on the buy side, more typically for us on the buy side of things in terms of looking at potentially acquiring assets that are owned by private equity. But undoubtedly, they play a meaningful role in the sector. And I think it ebbs and flows a bit more in terms of when you look at what the macro conditions are and what's happening with rates and those things and the ability to provide leverage just even if you look at COVID in the short period of time where there was question marks around the availability of leverage, I think that changes how private equity thinks about markets, obviously in meaningful ways. So it does come and go a little bit, but there's certainly no shortage of interest in private equity in our space today.

Steven Wechsler

attendee
#67

Anyone else on the panel want to comment on that aspect?

Thomas Bartlett

attendee
#68

No. I mean, like Charles, I mean, we have unique drivers that are driving top line growth. And so as a result of that, I think that's driving increased demand in terms of our asset class. And so our business, our industry, we have long-term contracts with well-capitalized companies. And so as a result of that and the demand drivers, it drives a lot of interest from not just private equity but sovereign wealth, infra funds, you name it, pension funds, who are looking for a more predictable kind of guaranteed rate of return. And so we've seen over the last 10 years just an incredible increase in new forms of capital coming into our space. We've partnered with some of them. And because all of them are looking for expertise, they're looking for more strategic partners in the market that can drive it. But yes, Steve, there's a tremendous amount of capital finding its way into our space.

Steven Wechsler

attendee
#69

We've got a few minutes left. But Tammy, were you going to say something?

Tamara Fischer

attendee
#70

I was just going to add that it's the same for self-storage. I think our quick recovery of fundamentals, frankly, at the end of the second quarter and through the third, early into the fourth quarter has heightened awareness of private equity. And so we are seeing aggressive buyers in our sector. It's a highly fragmented sector, and it is ripe for consolidation, but the competition is stiff for acquisition assets. And some of you might know that black -- that was just recently announced that Blackstone acquired a $1.3 billion portfolio from Brookfield of simply self-storage. And so we definitely are hitting everyone screen who has capital to deploy.

Steven Wechsler

attendee
#71

So we have time for one last question, I think, and maybe, Tammy, we'll start with you since we just finished with you is, through this crisis since March and what lesson or lessons have you learned about navigating through this that will stay with you in terms of operating your business or in terms of sort of where there's opportunity down the road?

Tamara Fischer

attendee
#72

So I think the thing that became very apparent to us early on in the pandemic was the value of our structure. And with our veteran operators running the lion's share of our portfolio, it took us almost no time to pivot and respond appropriately to protect our employees and to protect our customers and continue to run the business in a way that is close to normal or the new normal as possible. And so from an operational standpoint, I have been the -- the strength of our structure has been reinforced, is, I think, one thing that I learned. Our team across both operations and the corporate team also responded very quickly, and we were not in any way, prepared to work remotely, but I will say that our team did not miss a beat. Now having said that, I'm looking forward to getting our team back together. I don't know when that will be, but we are definitely looking forward to working together in person again sometime next year.

Steven Wechsler

attendee
#73

Charles, is there a lesson learned there you want to share?

Charles Meyers

executive
#74

Yes. I mean, I think it's probably a lesson that was more reinforced and learned, but -- and that is that it really is about the people. I think the resilience of organizations at the end of the day is about the resilience of their people. And certainly, we have benefited from the fact that our overall sector has underlying strong demand drivers and therefore, has been related in that regard. But it really is about the people. And I think starting with the people first mentality, investing in the people, investing in the health and well-being of our people, ensuring that we are thinking about them with a long-term lens is absolutely critical to our success. And so I think that that's been just really, really strongly reinforced. And I think our ability to respond on the other side of this and continue to grow our business is going to continue to be dependent on us investing in our culture and in our people. And I think that's been really strongly reinforced.

Steven Wechsler

attendee
#75

Joel? Any last word there on the lesson?

Joel Marcus

attendee
#76

Yes. So I'd say 2 fundamental lessons. So we took note early on in December and January in what was going on in Wuhan, and we were able to source through a scientific partner of ours in China, well over 100,000 N95 masks and brought them to our headquarters here in California. We used about half for our offices and employees and things, and we're able to donate half to major hospitals in New York City, Los Angeles, San Francisco and a couple at Dayton, Ohio, where our opioid addiction platform is. And we're able to do that before the -- everything hit the fan in March. And so that was a big, I think, way ahead of the curve. The other thing we did is we learned from the '08/'09 financial crisis. Literally by the end of March, we were able to cut 50% of our CapEx going forward because we didn't know where the market would go, but then we're able to restore that and more come May and June. So we're able to pretty much move on a dime, and that was really due to the lessons learned in the financial crisis. So all good now.

Steven Wechsler

attendee
#77

I mean I do think it's quite remarkable when you look across the REIT community, the lessons learned from the financial crisis that put most companies in a very good stead to navigate this crisis. And it's really a sea change and remarkable and no doubt welcome. Tom, I think you'll get the last word on the lesson learned.

Thomas Bartlett

attendee
#78

Yes. Well, I think we've learned a lot of the same lessons from my colleagues on the panel. But I guess, what really has been underscored, candidly, Steve, for me, is just how important our wireless communications infrastructure is in today's connected world. And just how much of a need there is for more infrastructure to connect the underconnected and the unconnected, but it really has demonstrated the need for connectivity. And so that's clearly our vision. And so we need to continue to find ways of bringing connectivity to everyone that is in our serving communities. So -- and again, Steve, I just want to again thank you for all your leadership and your teams with Cathy and Matt and John and Tony. You guys have truly demonstrates solid leadership over this, particularly over this last year as we've been going through this crazy world that we're living in.

Steven Wechsler

attendee
#79

Well, thank you very much, Tom, and thank you, Tammy, and Charles and Joel. And I think it's a great way to end with the work connectivity, because we've all benefited over the last many months in terms of being able to stay connected through the digital transformation that's really occurred in our society over the past many years, but it's equally important that connectivity for all of us come back to be also in person. And that's why we look very forward very much to potentially connecting with all of you and everyone watching and more in a year -- REITworld in a year in Las Vegas. So let's all hope and pray that conditions allow us to convene in person and interconnect face-to-face as well as digitally. So with that, I thank you all, and appreciate your time today, and to everyone viewing, I hope you continue to enjoy REITworld. Thank you very much.

Tamara Fischer

attendee
#80

Thank you.

Charles Meyers

executive
#81

Thank you.

Joel Marcus

attendee
#82

Thanks.

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