Alsea, S.A.B. de C.V. (ALSEA) Earnings Call Transcript & Summary

July 27, 2023

Bolsa Mexicana de Valores MX Consumer Discretionary Hotels, Restaurants and Leisure earnings 49 min

Earnings Call Speaker Segments

Nicolás Espinoza Meneses

executive
#1

Good morning, everyone, and welcome to Alsea's Second Quarter 2023 Earnings Video Conference. Today, our Chief Executive Officer, Armando Torrado; and our Chief Financial Officer; Rafael Contreras, will be presenting the quarter results. Now I would like to hand it over to Armando for his initial remarks. Please, Armando, go ahead.

Armando Martinez

executive
#2

Thank you, Nicolás. Good morning, everyone, and thank you for joining our second quarter 2023 earnings video conference. I'm very excited today to share our results, a regional and brand performance and some insights on our ESG achievements. In the second quarter, we experienced a constantly and strong sales across all the company brands. This is a result of our strategic long-term plan to continue to generate value for our shareholders. We are pleased to announce a 12% year-over-year increase in total sales, amounting to MXN 18.9 billion post IFRS 16 and a [ 99 ] increase excluding the impact of a stronger peso. Despite a sequential increase in the comparable base, same-store sales showed an impressive growth of 18.6% year-over-year. EBITDA pre-IFRS increased by 15% amounting to MXN 2.5 billion for the quarter, with a margin of 13.7%. Post-IFRS EBITDA increased by 6% to MXN 3.6 billion for the quarter with a margin of 20.3%. This quarter's results reflects a strong demand for our brands and the company's high profitability, driven by positive consumer behavior and supported by our strong business model. We serve over 12.3 million orders by home delivery this quarter, reaching MXN 3.2 billion, representing a 12.8% increase compared to the second quarter of 2022. Home delivery sales accounted now for 17.1% of our total sales. Regarding our brands, Starbucks. Starbucks reported an impressive year-over-year same-store sales growth in Mexico of 25.2%, while in Europe, 15.3% and South America, 42.8%. Excluding Argentina, the percent was 11.8%. Regarding Domino's Pizza, sales were up in Spain and Mexico, 7.8% and 5.2%, respectively. We are pleased to announce that we're recognized -- we were well recognized in our 2 biggest markets, Mexico and Spain, with The Gold Franny Award, the most prestigious honor bestowed on Domino's franchise owner. The award is based on several key factors, including operational outage scores, community involvement, store safety and security. Domino's International, as you know, entered into an agreement with Uber Eats [indiscernible] to enhance our delivery service, especially in Mexico and Spain, while gaining deeper insights into our customers. In Mexico, our successful commercial strategy to increase participation at the carryout segment resulted in a remarkable 19% sales increase compared to the year before in this prestigious channel. Regarding Burger King, we reported another positive quarter -- positive increase in Mexico and Spain of 9.5% and 3.1%, respectively. During this period in Mexico, it is important to say that our digital kiosk implementation has been very successful with a 17% increase in average ticket. We will be implementing this channel of digital kiosks in all our brands, in all our stores in the next quarters. Regarding Vips, Mexico continued with strong second quarter same-store sales up to 7.5% year-over-year. Orders were up 8.1%. Vips remain to be focused on improving in-store overall experience. Also in Spain, we reported a strong second quarter sales increase of 12.8% versus last year. In Mexico, we continue with our revitalization efforts to the brand with an additional of 10 remodel restaurants year-to-date with a target up to 40% by the year end which resulted in sale improvements around 15%. The brand recently launched its communication platform [indiscernible] [ and CASA ] with the aim to improve guests with a unique experience in a home environment, offering familial close, warm and personalized attention, taking care of every detail creating great moments in each visit. Likewise, the brand resumed its presence in television, which has brought an increase in sales in the week 29. Our global casual dining segment also had a solid quarter with a same-store sales up 10.2% and orders growing 5.6% versus the second quarter of 2022. Continue with our expansion strategy, I am delighted to announce a significant milestone, the opening of the first Starbucks store in Paraguay, making the brands debut in the country. As we move forward, we will carefully evaluate each new potential location to ensure the profitability of our establishments. In line with our digital transformation strategy, our digital sales, which include e-commerce, aggregators and loyalty, grew 21.4% versus last year, reaching MXN 4.7 billion at the end of the second quarter 2023. This represents a 28% share of the total sales. Domino's achieved a remarkable 40.2% penetration of digital sales and Starbucks, which sets a remarkable growth of 48.1% compared to the last year. Starbucks Rewards program Stars for Everyone, was -- we did a soft launching in Spain and Portugal in this quarter. More than 170,000 new members joined the program since we launched it. Spain, France and Portugal have a tender of 12%, 11% and 10%, respectively. In Mexico, the Starbucks tender was a 28%. We expect to grow the tender in the Europe in the coming quarters. Regarding ESG. Finally, I would like to give you a quick overview of what has been going on in the company. In Europe, we highlight Domino's Pizza effort in Spain to transition from regular delivery fleet to electric vehicles, having already modified 13% of our fleet with a goal of reaching 30% by 2026. Additionally, the installation of solar panels in 3 out of our 4 factories that we have in Spain and also in other 4 freestanding stores, resulting in a 20.27% reduction of CO2 emissions for the factories. In Mexico, Alsea and its brands through Va por Mi Cuenta movement led by Fundación Alsea, delivering 5 vehicles, 2 with a capacity of 5 tons and 3 with 1.5 tons benefit 5 Food Banks of BAMX Network, increasing the association capacity to combat hunger among vulnerable populations. In Mexico also, we have 1,188 units powered by a clean and renewable energy consuming 81 GWH, which represents 69% of our consummation in the country. Thereby, reducing the impact of Scope 2 emissions. Also, during this quarter, we certified 23 Starbucks greener stores, bringing the global total to 42, embracing the Starbucks greener store framework. The equipment in these greener stores increased efficiency, leading to a reduction in water consumption by 50%, energy consumption by 28%, carbon emission by 4% compared to normal regular stores. So I would like to -- thanks to our -- all our team for a strong number in the first quarter. I'm pleased to report that we are running ahead of our guidance so far. We will see how the rest of the year unfolds. But based on the current information, I am upbeat about the outlook going forward. The consumption in Mexico is strong; the summer season in Europe is looking promising; cost pressures have been eased in most of our regions; operating leverage has been benefiting us and our team has been executing exceptionally well our commercial strategies. Now I will pass the voice to Rafael, so he can give you a more detailed overview of our brands, regions, results and balance sheet items. Thank you very much.

Rafael Contreras Grosskelwing

executive
#3

Thank you, Armando. Good morning, everyone. We were pleased with the performance for IFRS 16 numbers also. Quarterly sales increased 10.9% on a pre-IFRS 16 basis year-over-year. Costs were up 45 basis points versus last year, and adjusted EBITDA was up 15% to MXN 2.5 billion. Looking to regions. In Mexico, sales were up 17.6% to MXN 9.8 billion, and adjusted EBITDA was up 23.1% to MXN 2.3 billion. This improvement was driven by digital innovations, new menu offering and the continuous improvement in the retention of key talent, decreasing 2.9 percentage points in the turnover rate of the country compared to the same period of the last year. Also, sales growth helped us to improve our operating leverage and the cost was benefited from the appreciation of the Mexican peso, resulting in a cost reduction of 100 basis points. In Europe, sales were up 4.4% to MXN 6.6 billion and adjusted EBITDA was down 5.1% by IFRS 16 to MXN 866 million. However, when excluding the effect of foreign exchange fluctuations, sales grew by 15.7%. The increase in sales was driven by the normalization of consumption in the region, digital strategies implemented and product innovation. The contraction in the EBITDA was mainly due to the impact of the raw material and energy costs year-over-year as well as the rise in minimum wage, partially offset by responsible price increases, cost control and value strategies. South America posted a strong 49% increase in same-store sales for the quarter with adjusted pre-IFRS 16 EBITDA increasing 13.2% to MXN 526 million. The results in this region are mainly related to the inflationary impact in Argentina as well as responsible pricing strategies and product innovation. Our net income per IFRS 16 for the second quarter increased 89.7% to MXN 475 million year-over-year. This result comes from a very strong EBITDA generation and a benefit of the exchange rate variation. In the second quarter of the year, we achieved a pre-IFRS 16 earnings per share of MXN 2.74, and including IFRS 16, earnings per share rose to MXN 2.37. In terms of our investments, the total CapEx for the second quarter amounted at MXN 1.7 billion. We allocated 39% of this amount to maintenance, 45% to store openings and remodeling and 16% for the strategic projects. In the quarter, we paid MXN 44 million of net amortizations. Our pre-IFRS gross debt increased MXN 3.1 billion year-over-year, closing at MXN 25.5 billion at the end of the quarter. This reduction in debt corresponds mainly to the devaluation of the euro against the Mexican peso and the debt amortization during the period. Our pre-IFRS 16 gross debt-to-EBITDA ratio at the end of the quarter was 2.7x versus a covenant of 4.9x and EBITDA to interest paid at 3.2x. Net debt-to-EBITDA 2.2x with a cash position of MXN 4.3 billion. The debt structure at the end of the quarter was 63% on fixed rate and 37% variable. Also, 87% long term with 64% in Mexican pesos and 36% in euros, and we reached a return on equity of 25%. We can go to Q&A, please .

Operator

operator
#4

[Operator Instructions] The first question is from Mr. Sergio Matsumoto from Citigroup.

Sergio Matsumoto

analyst
#5

Could you comment more on the employee retention plan that you implemented announced in Alsea this year? It looks like you're gaining quite a bit of traction with front-line employees. You mentioned [ maturing ] training are better. If you could give us more color on that. And is there more that we can expect from this program, perhaps on technology and automation that's part of that. And also, if you can comment on the store managers' compensation that may help improve productivity.

Armando Martinez

executive
#6

Yes. I mean what we are doing -- I briefly hear you when you talked about the retention plans that we are doing, right? What are we doing regarding the retention plans. I've been very, very focused on that. Actually, we have very pleasing and record numbers in Mexico regarding turnovers. We are working hard in Spain to do so. But we did repeat some major things where focus is in focusing the people from 0 to 90 days. The people that are here most and passed -- surpassed the 90 days target. They stay longer, so we are already working very hard in retaining all those people in our program. Of course, we do some adjustments, salary adjustments. That is also with the ESG program in 2 of our brands regarding salaries. Other, we are focusing in critical source, critical regions, especially in Mexico, we have 4 states where labor is starting to get -- it's been complicated, regions that the labor is growing fastly. It's complicated to get those hands. We are focusing there. We are also having a really good robust selection plan also working with AI, I will tell you. We've been having that platform of hiring with AI since last year, it is working very good for us because we -- in Mexico, just in Mexico, we hired more than 2,000 people a month, so that is working fine. And also, why not, I mean, develop a process of promotions with internal upside in our people. And then the other one, as you know, Alsea has ahead until new program. [ strategical goal ] program that has been working since 2 or 3 years. That's also giving us a good response of having the best managers and the best staff in our stores.

Sergio Matsumoto

analyst
#7

Thanks, Armando. Just if I may clarify, those are 4 states with more shortage. Is that [indiscernible] assume they're up north in Mexico?

Armando Martinez

executive
#8

Yes, it's north. For sure, it's Queretaro. We have in Quintana Roo. Those 3 states, and we still -- we've seen some problems also in [indiscernible] shorting, of course, we are looking -- there is a shortage of people in especially in Nuevo Leon that is a little bit the biggest one that we are suffering.

Operator

operator
#9

Our next question is from Ms. Camila Azevedo from UBS. Please go ahead.

Camila Villaça Azevedo

analyst
#10

Gentlemen, thank you for the place for questions and congratulations on the results. I have 2 from my side, the first for Armando. So could you comment about the commercial initiatives implemented at Vips Mexico, and which were the impacts on traffic. And the second for Rafa. So considering the strength of the Mexican peso and your debt denominated in Europe, is there any chance you can take advantage of this, swapping or hedging the debt perhaps?

Armando Martinez

executive
#11

I will let Rafa to start to .

Rafael Contreras Grosskelwing

executive
#12

Well, in terms of the credit that we have in euros, we don't have a hedge because we have a natural hedge with the euros that we have in Europe. And in Mexico, we did hedge when we issued the U.S. bond. So really with the FX that we have right now, we can do anything to have a better rate in terms of the cost of debt.

Armando Martinez

executive
#13

And regarding the strategy in Vips since we started in last December, we run -- we were losing traffic in that specific brand versus 2019. Mobility was a big concern. And that family restaurant segment is really moved by mobility. So what we did in January, February, March is actually do a very aggressive strategy in, I would say, in price, but also involve innovation process. We look at what was working, what was the product that has originally for us. We look at the receipts. We focus in the quality of what we were selling, given attractive menu during the weekdays. So we did that from January to March with a long well-executed strategy that give us traffic and momentum. And right now, we went again with [ Los Clasicos ] and another promotion that is just working well. As I told you, the brand was back in national TV. We've been having 2 or 3 record weeks; the last week, the best week we ever had in Vips, so we are very pleased with that. Margins are strong going back to 2019 and we -- there's a lot of things well and good momentum to come in that brand regarding -- especially in innovation. That's why we want to make a transformation there. We are pleased that we're going to remodel 40 stores. These 40 restaurants. That's a big milestone for us. We are already up to 12 more or less year-to-date. And we've seen an increase of sales when we do our remodelations of 15%. So that's why -- that's a little bit our comment in why the results are strong in this brand.

Operator

operator
#14

Our next question is from Mr. Antonio Hernandez from Barclays.

Antonio Hernández Vélez Leija

analyst
#15

Regarding Europe, I don't know if you could provide more light on your expectations there. And also I mean you mentioned a strong summer season. But now, I mean, for the last part of the year, your expectations there, both in terms of sales and profitability? And how much is a warm weather in that zone in that region, also impacting both sales and margins because of energy .

Armando Martinez

executive
#16

Antonio, as I mentioned, yes, it's been strong. The first 4 weeks of July, we are up 12%. So above -- way above the second quarter that this Europe unit reports -- so it's been a great steady especially in the tourism places. We also, in the tourism places, Starbucks, and we have restaurants, we've seen a good momentum and increase. I mean we have still way more to go because you know [ Agos ] there is stronger. So we are looking. There is -- regarding the heat waves that are becoming for our business that cold beverage moved, and that is a strong profitability product. Now we moved just in Mexico for 42% to 46% in those 2 weeks, so that gives us a good momentum. We have the same impact in Europe. As you know now, I mentioned, with some third parties, we did an analysis on a strategic price and strategic analytics. So we are right now in place, especially in Europe in some of the summer places of vacation, having a differentiation in price that is giving us a better result in margins. And then regarding energy, as you know, with the worst quarter that we report energy [ effects ] what is the third quarter of last year in Europe. Things are way down in the price of electricity that we are paying. So the results from Europe, first 3 quarters of this year regarding that one, it will be a lot stronger. And we are seeing a good momentum, raising prices in the products that really are affecting us like coffee, like cheese, like wheat and [ ladina ]. So that is a little bit what is happening. There is a good momentum in all the geography and with all the brands north, so I am happy to announce that things look better than we thought and expected, and especially in the second quarter or the first quarter in Europe.

Operator

operator
#17

Our next question is from Mr. Joaquin Ley from Itaú.

Joaquín Ley

analyst
#18

Two questions, if I may. The first one, now that you've sold El Porton and -- so are you comfortable with the portfolio of brands that you have? Or should we expect further rationalization, right? And along that question, what have you learned from the acquisition of El Porton regarding potential future M&A, okay? And the second question goes to Europe energy. So could you elaborate a bit more on the sequential behavior of energy prices that you're seeing for your operation in Europe? And are you thinking again about potentially hedging at the prices that you'll see for the second half for 2024?

Armando Martinez

executive
#19

Do you want a comment by Rafael on energy a little bit?

Rafael Contreras Grosskelwing

executive
#20

Well, in terms of energy, the cost of energy in the first quarter was in average, EUR 97 per megawatt. And in this second quarter, it was EUR 95 per megawatt. What we are expecting is that the cost goes down for the second semester. The special guys told us that it can be better next year. And we can expect around EUR 60 per megawatt. And I think -- we think that, that can be a good cost to have a hedge on a long-term contract with somebody.

Armando Martinez

executive
#21

Also, just to mention that, Joaquin, and just going to your second -- to first and your second question. There is a big impact there, renewable energies in Europe are really coming back. There is going to -- there are some big projects of renewable energy. We are seeing to have the whole amount to go to close a deal with some other guys. We're already talking to that. So I think we're going to stay -- stand by now to see what is the future and not signing anything. Thank you for your question. That was a very good one. I mean, regarding, first of all, the portfolio. I think we still have some other units that you can see that we have been not growing those units. And those brands and some regions, we're going to try to exit that. And we've been trying already since the last probably 1 year that I saw you -- that I took position. I was very clear that we're going to focus in the brand that makes us really remarkable, different, but still, our casual business division of the whole is been very profitable. It's growing in traffic, it's growing in sales. And they are 4-wall EBITDA above 20%, so they are doing well. Even though there's 2, 3 brands there in our portfolio that are already in the process, and they are already in the market with some special people that to seek for a sale, so that is a fact. And regarding what are we learning? That's a lot of learnings. If we don't have critical mass, we have to decide where to -- where and where to play the game. And El Portón, it's a great brand, was a great product for us. Once it's the beginning, and we -- when we bought 10 years ago from Walmart, that was a second brand in the portfolio. The Vips was the first one always. And if you go to -- we have a lot of combos where sales of those combos Vips did 100,000 and the other one did 40,000 also, was always back to the store and back to the door of Vips. So that was never a brand actually. We never opened since we started. We never opened a new Portón. We opened another kind of segment, Corazón de Barro and La Finca but we never saw that, that brand had a growing path so forth to focusing. So I think that now not having in the portfolio, it's a good news for us. So we can focus in the brands and in the strategy or long-term strategy that I've been talking in this table.

Operator

operator
#22

Our next question is from Mr. Fernando Herrera from Compass Group.

Fernando Herrera

analyst
#23

First of all, congrats on the results. Just 2 questions. The first one is related to margins in Mexico. In EBITDA pre-IFRS, we have seen an expansion in margins maybe due to raw materials like coffee and cheese, but I just want to understand what's going on with EBITDA post-IFRS because we're seeing a contraction there.

Rafael Contreras Grosskelwing

executive
#24

In EBITDA post-IFRS, we have some -- the increase in sales in many of our brands, but mainly in Starbucks. We have this variable rents higher than last year, so that's the main impact. If you see we open the rents on our report, and you can see the impact of 1 point because of the variable brands that we are paying and the variable brand, we doesn't take out of the IFRS 16 expenses.

Fernando Herrera

analyst
#25

Perfect. And second question is related to Starbucks. What are you seeing in terms of drive-through model?

Armando Martinez

executive
#26

Well, in drive-throughs, actually, as I said, the most of our portfolio, there is a big amount of percentage of drive-throughs open this year. Last year or 2 or so 50%. So that also is giving us the amount to average weekly unit sales that we have because the average also an investment is bigger, but the average of that channel is around 2x the regular stores with better margins also because we've been able to have a better proposals in rents, site selection. Those stores are mainly in highways, [ Carreteras ] and that is being very proven. We are also opening our first drive-through in France this year. And in Spain this year, and we will continue with our strategy that has been very -- way good profitably for the brand and for Alsea. So that is going to be still a momentum to focus and a channel that we are all very interesting to still develop.

Operator

operator
#27

Our next question is from Mr. Felipe Cassimiro from Bradesco BBI.

Felipe Cassimiro de Freitas

analyst
#28

Just I wanted to dig deeper into the competitive landscape in the fast food segment, that is one of the underperforming segments in Mexico, right, alongside casual dining, but mostly on pizza segment, how is the competitive landscape with Little Caesars and how are you dealing with the pressure from this more aggressive player? And if we could dig deeper also in Burger King performance in Mexico as well, that could be very helpful.

Armando Martinez

executive
#29

Let me tell a little bit, what are we doing here to gain more share of wallet or against not only Little Caesars against all our competitors and why -- how that resolves line? I mean same-store sales had, of course, a comparable tougher base for other brands, especially in delivery that 2022 was stronger. However, you saw that there is a same-store sale growth of around 5.2% this quarter. That's a lot higher than the other quarters. And there we are expecting again to boost them in the upcoming quarters, with a different strategy that we are focused. We implement an attractive -- very attractive promotion in the carryout segment. One that has been in the market probably 10 weeks now, that is [ Pizza ] for MXN 149 and we have some other stores like 175 stores with 129 large pizza. So now we are seeing that our segment growing, like I said, 19%. So very focusing, first of all, that we are the owners, the leaders in the category, the #1 in the [ category ] delivery, but we are going against -- to take out also the carryout business. I think that's a very lucrative business that is -- it's very well in margins. We don't do the delivery that we save a lot amount, and we can offer a very good quality product there and differentiation of our competition. Our competitors, they do pizzas for carryout with a different kind quality and sizes. And we do it to order and they do it ready to roll. Those pizzas already done versus the ones that we have, you order it and we're doing customer [indiscernible] So I think that, as you know, we are also switching to Domino's Cloud application app that will be ready, hopefully, in this quarter and that will give us a high conversion rate also in service in the counter and also in delivery. So that is a little bit of the momentum that is going. We have 100 stores more than our second competitor. And we are growing a base of 50 to 80 stores this year in Mexico. The first time the franchisees opened more stores than us. So that's a little bit of credibility that the brand and the momentum that we are doing that. Regarding Burger King, and when I addressed that in the report, things are looking very well, and only that company, they increase their profits 3x in the wholesale -- in the semester from last year going into the decreasing cost almost 4 points, so that is a great momentum that the brand is doing. Also, like I told you that kiosks, the digital kiosks that we are starting to implement. I will say we are looking to an 18% increase in ticket average and around 22% conversion, people that go directly to the digital kiosks. We are doing our program of remodel the whole portfolio. In Argentina, it's already at 70%, in Chile, it's already 89%. We are starting to do it in Mexico with 10 stores that we're going to remodel, so that is, I think we are living the best times for that brand, and I'm excited to report again in this quarter, better numbers for that unit.

Operator

operator
#30

Our next question is from Mr. Bernardo Gonzalez from SURA IM.

Bernardo Gonzalez Ahedo

analyst
#31

Thank you for the space and congratulations on the results. My first question is regarding Certificados Bursatiles that coming due in the short term. Is there any refinancing plans for them?

Rafael Contreras Grosskelwing

executive
#32

Yes. The next Certificados Bursatiles that we are going to have, it is MXN 1.3 billion in March next year, but we are going to work first is with the rate agencies. We think that with these numbers, we can have a better rate. And yes, I think we have 2 opportunities to refinance this Certificados Bursatiles to the market next year or with a bank credit. Also in Mexico, as you know, we only have Bancomext. We don't have any other bank credit, so we have a pretty good opportunity also to have a bank credit to refinance the [ Sebor ] for next year.

Bernardo Gonzalez Ahedo

analyst
#33

And my second question is regarding the debt covenants, specifically the interest coverage. I saw that for this quarter, it was very close to the limit of 3x. So if you can comment on that, I don't know if I mean, what could happen if you reach this level in the coming quarters?

Rafael Contreras Grosskelwing

executive
#34

We don't -- in our projections, we don't see that we can break the covenant because the increase in EBITDA and also that 66% of our credits are fixed. So even though the increase in cost of the other 30% that is variable, we don't see that we can break the covenants.

Operator

operator
#35

[Operator Instructions] Our next question is from Mr. Jorge Izquierdo from BTG Pactual.

Jorge Izquierdo Lobato

analyst
#36

The first one has to do with the impressive results we saw on your global employee turnover rate, almost 2 percentage points of rate reduction. If you could share any color on the performance by region would be very helpful. And the second one is regarding home delivery. Why is it growing so fast? What is behind these dynamics and congrats on the results.

Armando Martinez

executive
#37

I think in that turnover Rafa, we are only are reporting Mexico in the report, but I think we can give you -- I don't have exactly right now that in Mexico, we did exactly second quarter 67.7% more or less. And then in the second quarter, we did 64%. So we are reducing, yes, the turnover by 2.5 percentage points. And in global, we were 73%, and I think we are reporting [indiscernible] 68%. So we did also a reduction in turnover, about 5.5 points. So I think that is globally. So I think also that is the important the first question that [indiscernible] gave me around what are we doing really in there? And that's the 5 things very simple, but very aligned to our strategy of being the best employer of the channel [indiscernible] that goes in turnover. And so I think that is the greatest like somebody also asked me, we -- the first thing we need to do is have the people and enhancing the stores as well as to give the better service and perform the traffic that we're having in stores. So that's taking care. Regarding home delivery, it's still strong. I mean there are some other players. I was -- I've been having one-on-ones with our with aggregators, companies with our align aggregators for partnerships aggregators that we have. There is some other restaurants that are stepping down in the delivery. They are stepping down. They took that decision to go to delivery when this pandemic came on and they are not doing right, so they are not doing for the long term. So there is, I think, some other less players still in those platforms, and we are one of those. We are -- we have, as you know, a special area, the apartments here in Alsea that just do the home delivery besides the delivery that we do for Domino's. So we have people and a team just every day, taking care of the platforms around the globe team, how can we do better and attractive promotions and products and innovation products for delivery, taking care of the packaging, taking care of the times. And of course, how we don't have any errors in those orders. Most of the problems that come from that channel or one of the first things that the customers reclaim or is exactly -- I didn't receive my product like it was and the time and that we are an experts in that. So we are doing a very well-focused in the order that is complete. And in that time, it has to be delivered in the time that is so.

Rafael Contreras Grosskelwing

executive
#38

So also that something that helped us in the quarter is that the client can pay in cash right now, not only with our credit or debit card. So that increase also sales because of this.

Operator

operator
#39

[Operator Instructions]

Armando Martinez

executive
#40

Thank you very much for...

Rafael Contreras Grosskelwing

executive
#41

[Foreign Language]

Armando Martinez

executive
#42

There's one left.

Rafael Contreras Grosskelwing

executive
#43

[Foreign Language]

Armando Martinez

executive
#44

[Foreign Language]

Rafael Contreras Grosskelwing

executive
#45

[indiscernible] have a question .

Armando Martinez

executive
#46

Okay. Let's finish with [indiscernible] Yes, sorry.

Unknown Analyst

analyst
#47

Actually, what I wanted to understand a bit more is if you have any changes for the cash flow walk that you gave us during the Investor Day or anything regarding the share buyback plan that you have? So just trying to understand how the free cash flow should shape through year-end.

Rafael Contreras Grosskelwing

executive
#48

No, really, in terms of the free cash flow for the whole year, we maintain our budget to have a positive free cash flow of around MXN 200 million. As I mentioned with a CapEx of MXN 5.5 billion, and EBITDA of higher than 13%. We mentioned that the EBITDA can be around MXN 10 billion. It can be a little bit better because of the performance that we have this -- the first semester, but free cash flow will be positive for the full year.

Unknown Analyst

analyst
#49

And do you still expect to go with the share buyback plan that you had, if I'm not mistaken, it was MXN 500 million.

Rafael Contreras Grosskelwing

executive
#50

In terms of the buyback shares, we already did that the amount that we already can sell. This year, we bought back MXN 4.9 billion and we already canceled that. For this year, it was it. And for the next year, we'll see what we're going to do in terms of dividend or something like that.

Operator

operator
#51

Our next question is from Mr. Armando Sordia from Bancomext.

Armando Sordia

analyst
#52

My question is, based on the good results reported at the second quarter 2023. Do you expect any upgrade in the ratings [indiscernible] ratings?

Rafael Contreras Grosskelwing

executive
#53

Yes. As I mentioned, we're going to start with the result of the second quarter. Yes, we expect a better rate with both of them because one of the main concerns, it was the leverage ratio that we have now. As you saw, net debt EBITDA, IFRS 16 was 2.2x right now. So it's a pretty good number, better than the projection that we had 2 years ago.

Operator

operator
#54

That was the last question. This concludes the Q&A session for today. I will now hand over to Mr. Armando Torrado for final comments. Please go ahead.

Armando Martinez

executive
#55

Thank you very much for attending our quarterly video conference. Thanks for the questions in the Q&A. And if you have any further questions like anywhere else, please be in touch with our Investor Relations team. And thanks for today, and we hope to see you in October. And have a great day. Thank you .

Operator

operator
#56

Alsea would like to thank you for participating in today's video conference. You may now disconnect. .

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