Aristocrat Leisure Limited (ALL) Earnings Call Transcript & Summary

February 24, 2023

Australian Securities Exchange AU Consumer Discretionary Hotels, Restaurants and Leisure shareholder_meeting 137 min

Earnings Call Speaker Segments

Neil Chatfield

executive
#1

Well, good morning, ladies and gentlemen. My name is Neil Chatfield. As Chairman of Aristocrat Leisure Limited, It's my great pleasure to welcome you to Aristocrat's 2023 Annual General Meeting. We are delighted to be able to welcome shareholders back to our office in North Ryde in Sydney. Our first in-person meeting since 2020 February. I'd like to also extend a warm welcome to those watching this meeting via the webcast. We will provide an archive copy of today's webcast on our website. I'd like to start the meeting by acknowledging the traditional owners of the land on which we meet today, the Wallumedegal clan of the Eora Nation or Eora people and pay my respects to elders past, present and emerging. I now request that all mobile phones be turned off. And please note that the taking of photos, video or using any recording device is not permitted. Thank you very much. For your safety, I'd like to draw your attention to the emergency exits. These are located on the right when exiting this room. Should an emergency arise, which requires an evacuation, staff will be on hand to assist you. I note that it is now shortly past 11 a.m. and that this is a properly constituted meeting. I'm informed that a quorum is present, and I formally declare the 2023 Annual General Meeting open. I would like to thank those shareholders who submitted questions ahead of today's meeting. We will respond to those questions during my address, the CEO's address or over the course of the meeting. Let me now introduce to you the Board of Directors and the Company Secretary, who are with us on the stage today with me. Trevor Croker, our Chief Executive Officer and Managing Director; Kathleen Conlon, Chair of our People and Culture Committee and a member of our Board Audit Committee. Philippe Etienne, a member of our Regulatory and Compliance Committee and People and Culture Committee. Pat Ramsey, our lead U.S. Director, Chair of our Regulatory and Compliance Committee and a member of our Board Audit Committee; Bill Lance, who was nominated in October last year and appointed as a director last month. Bill is a member of our Board Audit Committee and Regulatory and Compliance Committee; Arlene Tansey, Chair of our Board Audit Committee and a member of our Regulatory and Compliance Committee; Sylvia Summers Couder, a member of our Board Audit Committee and People and Culture Committee; and Kristy Jo, our Company Secretary. We're also joined today both in person and via the webcast by a number of our executives. I'd also like to welcome A.G. Burnett, an independent member of our Regulatory and Compliance Committee and former Chairman of the Nevada Gaming Control Board. We also welcome Mark Dow and his colleagues from PricewaterhouseCoopers, the company's auditors, who join us today. Mark is available to answer questions regarding the audit of the financial statements. Before we move to the formal business of the meeting, there are several procedural matters to which I draw your attention. This is a shareholders' meeting. Only holders of the company's securities, their attorneys, proxies and authorized company representatives are entitled to vote, ask questions and provide comments at this meeting. Admission cards have been issued to each attendee and only those holding blue cards are entitled to both vote and ask questions. I'd also note that as advised in the notice of meeting and per the Corporations Act and our constitution that the appointment of a proxy by a shareholder does not prevent that shareholder from attending the meeting. However, if after lodging the proxy, the shareholder decides to attend the meeting, then the authority of the appointed proxy to speak or vote on behalf of the shareholder is suspended while the shareholder is present. We will be conducting a poll on each item of business requiring a vote. And after each discussion on each resolution, we will display proxies received. I now declare the poll open on Resolutions 1 to 8 on your notice paper, so that shareholders can vote at any time before voting is closed. The poll will remain open for 5 minutes after the close of the meeting to allow you to finalize your votes. For those with blue voting cards, the voting boxes are on the back of your card. If you require any assistance entering your vote, representatives of Boardroom, the company's share registry, are here to assist. Boardroom is appointed to act as scrutineers, and Jeff Noonan from Boardroom is appointed as the returning officer for the purposes of the poll. For those who need to leave early, the meeting -- from the meeting today, completed blue voting cards can at any time during the meeting be placed into the ballot boxes being held by staff of Boardroom at the door where you entered this meeting. I'm holding open proxies in my capacity as Chairman, and it's my intention to vote all available undirected proxies against Resolution 5 and in favor of all other resolutions. [Operator Instructions] Before I move to the resolutions to be considered today, together with Trevor, I would like to provide some commentary on the strategy, operations and financial results of the company. Fellow shareholders, I'm pleased to report that the 2022 financial year was another positive one, with Aristocrat group achieving a record financial performance. Your company delivered a high-quality result, built on an effective implementation of our established growth strategy and the caliber of our people and culture. Your company has established itself as a truly global organization with in excess of 7,500 people around the world, licenses in over 300 jurisdictions and a reputation for leadership across our markets. Whilst we continue to make great progress in providing innovative and highly valued solutions to our customers and players day to day, we maintain an unwavering focus on executing our company strategy to ensure we can deliver for you, our shareholders, superior long-term returns. Over the year, the business faced many challenges, including, of course, the terrible conflict in Ukraine, the impacts of COVID on markets and supply chains, the policy shift from central banks and political volatility across a number of key markets. The performance delivered, despite these obstacles, demonstrates Aristocrat's growing operational depth, resilience and capability, along with high team engagement, vibrant people-first culture and our ambition to lead our industries in sustainability. I'd therefore like to begin by expressing my thanks and appreciation and that of the whole Board to our people around the world. Their commitment to our customers, players, communities and to you, our shareholders, was impressive and fundamental to the performance and progress delivered over the year. A group profit result of almost $1.1 billion for the year was 27% higher in reported terms and 20% higher in constant currency terms compared to the previous corresponding '21 result. On a fully diluted EPS basis, growth was also strong, increasing 25% in reported currency. Operating cash flows of over $1.2 billion was 6% below the previous period, mainly due to the strategic decision to increase inventory levels in response to COVID-driven supply chain disruptions. This helped the gaming business fulfill orders during the year, contributing to market share growth and a strong operational performance. Throughout financial 2022, the group continued to implement its disciplined capital allocation framework. After fully funding growth initiatives and returning cash to shareholders through dividends and an on-market buyback program, Aristocrat finished the year with $3.8 billion of liquidity. Today, we announced the Board's decision to extend the current buyback program to allow up to a further $500 million in shares to be bought back. Aristocrat continues to generate strong cash flow, and this is a prudent step providing the business with appropriate flexibility to continue to pursue a mix of returns to shareholders while also investing in strategic acquisitions and organic growth initiatives. Your Board is focused on efficient and impactful capital allocation. Our investment priorities and ambitious growth plans have not changed, and our balance sheet and liquidity provide full optionality for Aristocrat to invest both organically and inorganically in the period ahead. Aristocrat remains highly proactive in pursuing opportunities. We will continue to assess options on a clear investment criteria basis in support of your long-term interests and the pursuit of an optimized balance sheet. We delivered resilient operational performance in financial 2022 through a sustained focus on people, product and capability. We continue to invest in competitive portfolios and performance in our 2 established global operating business units, Aristocrat Gaming and Pixel United. We also launched a third business unit, Anaxi, as part of our strategy to enter and grow in online Real Money Gaming or RMG. Trevor will say more shortly on the encouraging progress made in that regard and will also share more on the operational aspects of the result. I want to pause here and acknowledge that we meet today on the 1-year anniversary of Russia's invasion of Ukraine. This will be a day of somber reflection for many of our people and indeed people around the world. At the outset of the crisis, our thoughts, decisions and actions have focused on protecting our people in Ukraine and their families. As we've shared previously, around 3/4 of our approximately 1,000 staff in Ukraine have been willing and able to relocate to safer locations within the country or abroad. Aristocrat offered comprehensive support for these relocations, along with wellbeing resources and financial, legal, medical and other assistance. We also acted to protect our business. We leveraged capacity from across the Pixel United team to minimize operational impacts and established 4 new offices in global game talent hubs, to support our strategy and accommodate people relocated from Ukraine. By the close of the 2022 financial year, our business had no presence in or exposure to the Russian market. This built on our earlier decision to cease operations of our mobile games in Russia. Aristocrat will continue to actively manage what is a fluid and challenging situation in the best interests of our people and in a way that ensures that we ultimately emerge an even stronger and more resilient business. The thoughts of all of us remain firmly with our Ukraine colleagues, particularly on this day. I also want to recognize the efforts of our executive leadership and particularly the Pixel United team, who have worked tirelessly in supporting our people impacted by this terrible conflict. Effective action on ESG issues is critical to Aristocrat's vision of being a vibrant business, operating within robust industries that deliver benefits to our stakeholders -- to our shareholders and all stakeholders over the long term. We, therefore, continued to expand our sustainability efforts over the course of the 2022 financial year. I'll speak to some key highlights now. But once again, I encourage all shareholders to review the disclosures in full via our group website. Turning firstly to responsible gameplay, or RG, which is one of the most fundamental of our obligations. The business delivered a raft of new RG initiatives across 2022, as we continued to mature our program and added further resources to our specialist, global team. RG considerations are fully integrated into our enterprise risk management framework. A range of activities, including mandatory training built further awareness and engaged our people in the task of promoting RG in all we do. In our Gaming business and in our Social Casino portfolio, we launched additional initiatives to enhance player information and choice and explore the applicability of new technologies. Shareholders will be aware that cashless technology in EGMs has attracted significant attention in Australia in recent months. We are proud to have achieved support for an Australian-first trial of cashless gaming technology in New South Wales, including new RG functionality in partnership with a major customer, the New South Wales government and the regulator. This trial represents several years of work on part of our teams and millions of dollars in investment and was launched in market during 2022. It was proposed by Aristocrat as part of our long-standing commitment to undertake such trials, working together with customers and regulators to bring forward new RG product options. We look forward to the trial's completion and the assessment of the independent researcher who was appointed by the regulator in line with the usual, mandated product development process in New South Wales. Trevor will share more details on our comprehensive approach to RG shortly. During the year, we also pledged our support to the target of increasing the proportion of women in senior leadership across Australia's largest companies to at least 40% by 2030. Female representation across our top 2 executive levels increased further over 2022 to 37.5%, maintaining momentum towards our goal. This effort was supported by new initiatives to promote female leadership more broadly, including the Ready to Rise program. More than 500 employees are participating in this 12-month career development program built specifically for women across our organization. We're also pleased to launch the Aristocrat Families Hub, which delivers 24-hour global access to a wide range of resources, webinars and wellbeing coaches to support all employees with family or caregiving responsibilities. Your company also made significant progress in cybersecurity and privacy in 2022, with additional investments made in deepening our capabilities and further lifting maturity in both areas. We're focused on updating policies and practices, delivering tailored training, information and awareness-building activities across our people throughout the group. In privacy, new technology was introduced to facilitate the creation of mandatory Records of Processing Activity, consistent with best practice. Our 2022 privacy program maturity was assessed as exceeding our target for the year and based on a globally recognized assessment framework. In cybersecurity, we continued to build resilience in the face of increasing cyber risks globally. The business ran multiple tabletop exercises, adopted a broader range of technologies and capabilities, undertook third-party penetration testing, ensured single sign-on and multifactor authentication was in place for all users and expanded threat intelligence and bug bounty programs, among other measures. The company also took further steps in responsible sourcing by rolling out enhanced anti-Modern Slavery training and reporting. We were gratified to receive an A rating in Monash University's most recent assessment of the Modern Slavery statements of the ASX 100, and we will continue to drive progress in this important agenda. In 2022, we implemented an environmental management platform that will help us set a science-based greenhouse gas emission reduction targets by the end of this calendar year. We also expanded our emissions related disclosures and implemented a road map of actions in line with the TCFD recommendations and our existing commitments. Finally, we were encouraged by the further lift in our global people engagement score to 8.7 for the year. This places Aristocrat in the top quartile of technology companies globally. Your Board remains determined to ensure the company is able to attract, motivate and retain the strategic capabilities required to deliver our plans and the full potential going forward. My Board colleague, Kathleen Conlon, will address this further in her remarks as Chair of the People and Culture Committee later in the meeting. Throughout the year, the Board remained committed to maintaining high standards of effective governance arrangements. Areas of governance focus included Board and executive succession and renewal, strategic guidance and project governance as we entered into RMG and considered issues arising from the conflict in Ukraine, particularly around the safety and wellbeing of our people. cybersecurity and geopolitical risk. I would refer shareholders to our Corporate Governance Statement for full details. In summary, Aristocrat made important progress across our ESG agenda over the year, demonstrating increasing involvement of our full global team in this effort as well as the supportive engagement of our customers, players, industry partners, regulators and investors. Your Board met frequently throughout the year, with a number of face-to-face meetings and immersion sessions held in key global locations. This allowed us to receive direct feedback from stakeholders and effectively oversee the business's strategy, culture and governance. The Board has also continued its structured and rigorous succession and renewal process, prioritizing U.S.-based director recruitment as previously flagged. U.S. operations contribute the majority of group revenue, employ the bulk of our people and offer our largest current growth opportunities. It is vital, our Board reflects the geographic profile of our operations and strategic priorities. In this context, Mr. Bill Lance was nominated to the Board in October last year. Bill is a Native American Tribal leader of national standing in the U.S., with a long career as a senior business leader at a major gaming operator. Bill will further strengthen the Board's mix of relevant skills, knowledge and experience, particularly in the areas of U.S. gaming experience, customer perspectives, responsible gameplay, government relations and executive leadership. I welcome Bill to his first Aristocrat AGM, and I'm delighted to have a candidate of Bill's caliber standing for election today. As you will be aware, the Board unanimously supports his election and Bill will address the shareholders later in the meeting. I'm also pleased to share that advanced discussions have taken place with a further U.S.-based director candidate. We are hopeful of proceeding with a director appointment in the near future and look forward to providing more information on this at the appropriate time. Aristocrat's resilient performance provided directors with the confidence to authorize a fully franked dividend of $0.26 per share in respect of the period ended 30 September 2022, resulting in a $0.52 dividend for the full year. This represents a material increase of -- on the $0.41 per share authorized in the 2021 financial year and is an appropriate recognition of shareholders' support. In summary, Aristocrat delivered high-quality performance over the 2022 financial year, with strong revenue and growth profit -- profit growth, reflecting sustained investment in top-performing product portfolios, differentiating capabilities, increased operational diversification and business resilience. I wish to particularly thank my Board colleagues and senior management for their contribution over the year. And once again, I also express my admiration and gratitude and that of the whole board to our employees. Finally, thank you to our shareholders for your ongoing support and confidence in our potential. It's now my great pleasure to pass to Trevor Croker, CEO and Managing Director of Aristocrat, to provide further commentary on operational performance in the 2022 financial year and in relation to the business strategy and priorities over the coming period. Thanks, Trevor.

Trevor Croker

executive
#2

Thank you, Neil, and welcome, everybody. Thank you for joining us here today. I'll start by summarizing the key features of your company's strong performance over the 12 months to 30th of September 2022, including group financial results. I'll then make some further comments on the operational performance and strategic priorities for the period before commenting on year-to-date trading and addressing the outlook for the balance of 2023. As Neil mentioned, our performance for the year demonstrated the ongoing execution of our successful, sustainable growth strategy. Once again, we focused on investing in competitive product portfolios to drive market share gains. We also continued to invest in strategic adjacency, including our build and buy strategy to enter and scale in the online RMG market. Revenue of over $5.5 billion was 18% higher in reported terms and 12% higher in constant currency compared to the prior year, driven by exceptional momentum in the Aristocrat Gaming Americas business and above-industry performance across key gaming segments and mobile genres. Our EBITDA margin expanded to over 33% and was underpinned by resilient profitability at Pixel United. The group delivered net profit before amortization of $1.1 billion, representing a profit improvement of over 27% in reported terms and 20% in constant currency compared to the prior year. The group's balance sheet was further strengthened with a net cash position of $564 million and liquidity of $3.8 billion as at 30th of September 2022. Early in the period, we completed a $1.3 billion equity raising in connection with the lapsed Playtech acquisition, which we discussed at last year's AGM. The business subsequently refinanced our debt, achieving better terms, extended maturities, a more diversified capital structure and competitive pricing, underlying our ability to support our long-term growth aspirations. At the same time, $1.1 billion in debt repayments were also made in the year, including USD 250 million, which was repaid in September 2022. Free cash flow was applied to fund our growth plans, while $660 million in surplus cash was appropriately returned to shareholders in line with the group's established capital allocation framework, as Neil outlined. I'd also highlight that both NPATA and EPS performance in 2022 exceeded our 2019 financial year results by approximately 20% underlying the group's post-COVID recovery. Focusing on what we can control has long been a touchstone of our strategy, and this again was instrumental to our performance in the reporting period as we navigated numerous geopolitical, macroeconomic and market-specific challenges. Throughout 2022, we also expanded key strategic skill sets and capabilities, including through the appointment of Hector Fernandez as CEO of Gaming; and Mitchell Bowen as CEO of Anaxi. Post period end, Sally Denby was appointed Chief Financial Officer; and our Chief Compliance Officer was elevated to the executive leadership team. These appointments underline the depth of leadership talent and robust talent pipeline at Aristocrat. During the year, Aristocrat expanded a number of graduate and specialist recruitment programs, stood up new creative studios and centers of excellence to further fuel our growth. We also made significant progress against our ambitious ESG commitments and deepening our shared values and people-first culture across the year. I echo Neil's comments on our ongoing efforts to support and protect our people in Ukraine and express my admiration for their incredible resilience, particularly on this difficult anniversary. Additionally, I acknowledge and thank all those within the Pixel United business and in other teams across Aristocrat, who have been delivering support to our people over the past 12 months and continue to do so with great energy and compassion. I also want to thank all of those who have worked so hard to protect and indeed strengthen our business through this period despite the challenges. I'd also like to add to Neil's comments on the topic of responsible gameplay or RG. We have continued to invest in RG in cooperation with customers, regulators, industry partners and others who share our vision of a vibrant and sustainable gaming and hospitality industry. Local initiatives in 2022 included the launch of the Australian-first cashless gaming trial in New South Wales, along with the further rollout of Flexiplay functionality in key jurisdictions. This progress builds on years of investment in responsible gaming product innovation. We share the community's legitimate concerns about the impacts of excessive gameplay on individuals and families, along with a desire to see the highest levels of industry property to stamp out all illegal activity. For these reasons, we have consistently stated we have -- sorry, we have consistently stated, Aristocrat continues to support the development of potential cashless solutions and other RG tools in both word and deed. At the same time, we know there is no single solution. That's why in 2022, we also continue to strengthen links with gaming research and treatment services, providing more training, education, engagement among our own people and continually looked for ways to improve the integration of RG into core systems and processes across the business. Our multifaceted responsible gameplay program is part of our DNA at Aristocrat. We see leadership in this area as critical to delivering our group strategy as well as a fundamental expression of our company values. I can assure shareholders that we will continue to make an active and genuine contribution on this topic, along with other material ESG priorities. I'd now like to take some additional -- make some additional comments around the operational performance over fiscal 2022. Aristocrat's portfolio of scaled, world-class Gaming and Pixel United assets continue to grow and diversify off the back of innovative and high-quality execution from our dedicated and passionate teams. Exceptional performance was delivered in North American Gaming Operations and global outright sales, despite supply chain disruptions and mixed operating conditions across key markets. Pixel United delivered a resilient operational performance in a challenging environment as overall mobile bookings moderated post the COVID-19-driven peaks seen in the prior period. We made significant progress in executing our strategy to scale in online Real Money Gaming with the launch of the Anaxi business unit and increased organic investment in product and technology to support the development of our growing iGaming product suite. Online RMG is a material growth and diversification opportunity that will provide further channels for the distribution of Aristocrat's world-leading content. Over the course of 2022, we invested strongly in product and technology, along with innovation, operational excellence and customer engagement. Design & Development, or D&D, spend remained at market-leading 12% of group revenues in 2022 or $667 million at the upper end of our 11% to 12% target range. This was applied to further strengthen our product portfolios and support our entry into the online RMG as noted. Over the same period, we invested USD 480 million in User Acquisition to drive mobile portfolio performance, representing 26% of Pixel United revenue. This is at the lower end of our 26% to 29% target range as we rigorously managed our games release schedule during the year. Turning to address Aristocrat Gaming in more detail. Total segment revenue and profit grew over 31% and 39%, respectively, reflecting continued penetration of high-performing games and cabinets and exceptional performance in North America. In the Americas, revenue increased almost 25% to USD 1.7 billion, while profit increased over 31% to more than USD 956 million. This reflected Aristocrat's Gaming Operations installed base growing to over 59,000 units and an 8.5% lift in combined fee per day to USD 55.78 over the year compared to the 2021. Americas outright sales increased 66%, with average selling price up 8% over the same period. The performance of Aristocrat's portfolio continued to strengthen, achieving around 1.4x floor average over the period, well ahead of competitors and pleasingly, with significant growth in our footprint. We also continued to lead in terms of the industry's most anticipated products, including our forthcoming NFL themed titles. The business also continued to expand in attractive adjacent markets in North America with growth in VLT and Washington CDS and entry into the Kentucky Historical Horse Racing and New York Lottery markets. In the ANZ Gaming segment, revenue increased by 15.5% to over $461 million, while overall profit increased by 3.5% to $157 million. ANZ Gaming contributed around 8% of Aristocrat revenues in 2022, again, underlining the extent of our transformative growth in recent years, particularly in North American gaming, and in our global mobile publishing business, Pixel United. Pixel United delivered share gains despite a challenging second half environment with bookings of over USD 1.8 billion and segment profit of USD 65 million -- sorry, USD 605 million. This result reflected effective and dynamic UA allocation, increased contribution from Plarium Play and prudent cost management. Plarium Play, our proprietary commission-free platform, accounted for around 26% of Plarium revenues over the period compared to 20% in the 2021 fiscal year. Continued investment in Live Ops, features and new content combined with effective player engagement was reflected in share gains across key genres, with the business outperforming the market and maintaining its position as a top 5 mobile publisher in Tier 1 Western markets. Average Bookings Per Daily Active User grew 11% compared to 2021, as a result of a focus on Daily Active User quality. In addition to moderating demand in the overall mobile market, Pixel United was also affected by disruptions in stemming -- disruptions stemming from the conflict in the Ukraine, including the proactive decision to cease operations in mobile games in Russia during the year. This market historically contributed approximately 3% of annualized Pixel United bookings, primarily in the Plarium portfolio. Pixel United minimized operational impacts and further strengthened and diversified its business by leveraging increased capability across its teams, opening new studios in Poland, Spain and Canada, and successfully closing Plarium's Russian studio and moving all work to an exclusive third-party studio based in Europe. I'll now make some comments on the year-to-date trading and the outlook for the balance of our fiscal -- of our 2023 fiscal year. Group performance in current financial year has been encouraging and in line with our plans to date. Gaming has started the year positively, particularly in North America, where our major customers' capital commitments remain supportive. From a macroeconomic perspective, we are closely monitoring possible impacts on consumer sentiment from elevated inflation and higher interest rates and the evolution of supply chains. We are well positioned to continue working closely with our customers and suppliers to manage these uncertainties. Pixel United's performance has been resilient. As I outlined earlier, in the second half of the previous financial year was more challenging period for our mobile business as revenue growth slowed across the industry. While this base effect is impacting our year-on-year growth comparisons, the overall mobile games market has continued to consolidate without any further overall deterioration evident at this time. Moving now to Anaxi. We announced earlier this month that Roxor Gaming, an acquisition that we announced in September last year had, closed successfully and earlier than originally expected. Roxor Gaming Remote Gaming Server and content publishing technology will accelerate Anaxi's strategy to grow in the iGaming market. Roxor is live in the U.K., New Jersey markets with Ontario also going live in the first quarter of this year. In addition, we recently signed a content agreement with BetMGM, which we shared last week and expect to announce a further agreement shortly, delivering on Anaxi's market entry objectives that we shared in November last year. We anticipate a number of other agreements over the year as the build-out gains momentum. Anaxi is also launching a first-of-its-kind mobile on-premise solution for tribal gaming operators. This product allows patrons to connect with and play Aristocrat's Class II gaming content via their mobile device, while on trust land. Anaxi's mobile on-premise solution will be live with the Chickasaw Nation in Oklahoma in the first quarter of this year. We are excited by the opportunities ahead for Anaxi and look forward to keeping you updated on our progress. In terms of outlook, we repeat our outlook commentary, the full year 2023 modeling inputs and the medium-term objectives provided at the time of our 2022 results presentation in November last year. NPATA growth will be skewed to the second half of the year, reflecting Pixel United's stronger first half profitability in 2022. For clarity, I'll restate our November guidance that Aristocrat expects to deliver NPATA growth over the full year to 30 September 2023, assuming no material change in economic or industry conditions, reflecting continued strong revenue and profit growth from Aristocrat Gaming, underpinned by market-leading positions and recurring revenue drivers in Gaming Operations; lower growth in bookings and profit from Pixel United compared to recent years and further investment in Anaxi to support our online RMG ambitions. In summary, the 2022 financial year was another successful one for Aristocrat, highlighting the benefit of the consistent implementation of our growth strategy. Focusing on what we can control, our strategy is anchored in improving our own business and competitiveness, no matter what external challenges we face. I want to again highlight and thank the incredibly talented team we have across all parts of the Aristocrat business for their energy, hard work, commitment and care for each other throughout 2022. I'd also like to acknowledge the effective working relationship that exists between our Board and management teams at Aristocrat and thank the Board for their contribution across the year. I'd finally acknowledge and thank our customers, players and, of course, our shareholders. I want to assure you that everyone at Aristocrat is fully focused on delivering the high-quality performance you rightly expect from us, and which we know we are capable of delivering. Thank you, and I'll now pass back to Neil.

Neil Chatfield

executive
#3

Well, thank you very much, Trevor. I'd now like to turn to the formal business of today's meeting. The poll was declared open earlier in the meeting. And as a reminder, if you're eligible to vote at this meeting, you would have received a blue voting card and the voting boxes are on the back of that card. You can submit your votes at any time before I close the poll. I'll now move to the business of the meeting. The first item of business is to receive and consider the financial report for the 12 months ended 30 September 2022 and the reports of directors and the auditor. Please note that no vote is required on this item of business. At this stage, I'd be pleased to take any questions or comments in relation to the auditor's report, the financial report or the directors report as well as any questions that relate to Trevor on my addresses. Are there any question -- any questions in relation to director elections, the company's remuneration policies and the proportional takeover provisions will be considered when we come to the relevant resolution? I'll now open the floor for questions and discussion. Are there any questions?

Stephen Mayne

shareholder
#4

Chair, I'm Stephen Mayne. I'm a shareholder. Just a couple of minor procedural things first. Thank you for committing to publish an archive of the webcast of the meeting. That is much appreciated. I'm wondering if you can just go a little bit easy on this banning everyone from using their phones. I mean people are having to leave the room to send a text to tell their wife, they're running late or something. Can we just agree that is no filming, no photographs, so that people can just send a text to their wife if they want to? Because it is very extreme. When you're live webcasting a meeting, it's very extreme to do a sort of exclusive [indiscernible] style, you can't look at your phone for 2.5 hours. So I'm just wondering if we can just agree to that.

Neil Chatfield

executive
#5

Thanks, Mr. Mayne. It's not a negotiation. It's basically situation -- if I can finish. It's a situation where it can be particularly disruptive to other shareholders. And of course, we'd like all shareholders to enjoy the same opportunity to participate or enjoy the meeting. So obviously, we won't be dragging you out if you pick up your phone like you might happen when you see these cameras in the street and when you're driving a car, but let's be sensible about it.

Stephen Mayne

shareholder
#6

Okay. And just on the 2 question limit, I hope that can be 2 questions at a time as opposed to...

Neil Chatfield

executive
#7

I think that would be preference.

Stephen Mayne

shareholder
#8

Yes. Yes. Okay. And also just one last thing. You've mentioned that I gave my proxies to [indiscernible]. I think you've mentioned -- you've basically said I have to leave the room for him to speak. Now you gave no notice of this. This has never happened before. You probably should have e-mailed and said that you were going to try that on. A shareholder can appoint 2 proxies and you know that. And I'm just asking if you can save the bizarre thing of me having to leave the room, so my proxy can speak.

Neil Chatfield

executive
#9

I think we pointed it out, Mr. Mayne, because it's actually a constitutional and a corporation's law position. Obviously, as Chairman, I have an opportunity to be patient and allow that to occur. I know that I think Mr. [indiscernible] is your appointed proxy. And I know that he will be respectful of a meeting. So I don't think that extends to a whole raft of questions. But we'll be tolerant as long as everyone's respectful.

Stephen Mayne

shareholder
#10

That's the plan. We'll all be very respectful. So my first question, when our CEO, Trevor Croker, handed over the Chair of the American Gaming Association in November 2021, the AGA [indiscernible] that a key achievement during his 2-year term was, "Amplifying gaming's voice to the public and policymakers through communications and research and most importantly, building gaming champions on Capitol Hill." So my question is, was hiring Lachlan Elliott, the son of the New South Wales Police Minister, David Elliott, in August 2021, an example of Aristocrat, building gaming champions in Australian Parliaments. Because earlier this year, David Elliott came out with Clubs New South Wales campaign when he said, "I'm keen to find where in the world the cashless card has worked." Chair, this morning, you've been quoted in the press in the Australian saying that you're going to "We don't get involved in politics. We leave politics to the politicians." So which is it? Are we building champions in parliaments or are we leaving politics to the politicians? And why did we hire the Police Minister's son. Was that an attempt at influencing policymakers in New South Wales?

Neil Chatfield

executive
#11

And your second question?

Stephen Mayne

shareholder
#12

It might be supplementary.

Neil Chatfield

executive
#13

Okay. Okay. Well, there's obviously a number of parts to the question. And in relation to the AGA -- the American Gaming Association, we were very pleased that Trevor was able to participate in that organization. And we've made tremendous strides in responsible gaming and ESG. In fact, Trevor was elevated the ESG in that organization and across gaming. And I won't say single-handedly, but he was an architect of really elevating ESG. In relation to our recruitment processes and you would realize that we're not going to debate or talk about individual employees here. What I can say, though, is that all of our employees and our recruitment process is one that is very vigorous. And of course, we do background checks, and we understand that our employees at some point in their career earlier or later, will be subjected to the licensing arrangements, which require a lot more in-depth background checks. I'd have to say that we -- all of our people sign up. They sign up for a code of conduct and a way of behaving within this organization. And we monitor that, and we have a lot of processes in place, which gives us really good insight into how our employees behave. And we're very satisfied. In fact, as you know, we've been involved with a number of organizations over the years. And I'd have to say that the practices of recruitment and checking in this organization is as good as I've seen.

Stephen Mayne

shareholder
#14

So my second question goes to the cashless gaming technology. So when we met at Freehills in Sydney on January 10, you provided me with a copy of this press release that Victor Dominello issued in May 24, as an example of the company's proactiveness on cashless gaming. Now this press release predicted that the trial would start in September 2021. It didn't start until October 2022. So this press release you were furnishing was -- it actually was 13 months later. So I'm keen to understand why it took so long to get cashless gaming up. Now you've currently got 36 EGMs at a Newcastle venue for the trial. But in that same venue, you can also play with cash. And the cashless solution that the company seems to be contemplating is one that applies to everything in a venue. So you can go in there and flash your phone at the pokies, put $1,000 on, buy $100 round of drinks, buy a 10-year membership [indiscernible] dinner. So it sounds like [indiscernible] heaven for big spending clubs, so you just want people to flash their phone and go for it. What New South Wales is contemplating with [indiscernible] is massively different from that. It is a mandatory government-issued card, which is the only way you can play. You can't do anything else with it, but for gambling. Gamblers can set a limit. The government is in control of it. And it's just a world apart from your trial. So I'm keen to understand if you agree with that. I'm keen to hear from Trevor on this. Are you supporters of the [ Premier's ] plan? Please also comment on what Tasmania has proposed. Are we working with the Tasmanian government for a government-issued card $100 a maximum a day by the end of 2024? That is the nearest regulatory train coming at us. Are we going to embrace it? And finally, on cashless. Of the 200,000 poker machines that are out there in Australia, are any of them cashless? Do we have a cashless one in the showroom here? Of our 100,000 poker machines out there, are any of them cashless at the moment? And of the $7 billion to $8 billion a year that gamblers are currently losing nationally on 100,000 machines, do you have an estimate as to how much of that is cash? And how much of it is electronic transfer?

Neil Chatfield

executive
#15

Well, again, thank you for your question. Perhaps I'll sort of start with the [ principle ], and I think it is appropriate that Trevor who has intimate knowledge of these trials can then speak. We -- and part of the -- I think the press release, Stephen, that perhaps you should have said the press release that we gave you came in conjunction with our sustainability report, which is very detailed around responsible gaming. So to be very clear, our cashless offering and the trial is not just about turning something to a phone from a piece of paper. It's about a raft of responsible gaming products around that solution. And we're working really constructively with the customer. We've worked with the regulator and the government. And as we said in our speeches, there's an independent researcher that's been appointed by the regulator. We will continue to work with that group. You mentioned a policy setting that's been advised by the current government. We don't have detail behind that. So what we know is what -- how we're approaching this and what functionality that we're trying to bring to? What is a pretty complex set of technologies? So Trevor, would you like to just talk about the -- some of the detail perhaps of that trial? And perhaps the time line, I think it's useful. The time line, I think, is relevant because our commitment, as you say, actually dates back much more than 2022. So Trevor?

Trevor Croker

executive
#16

Yes. Thanks, Chair. Thanks for the question. So we proposed a cashless solution to the New South Wales regulator and government in 2020 and the process for innovation in gaming goes through a trial process, which is the established process at New South Wales used to trial new products and we support that. And it's a process that they put in place. So we proposed this back in 2020. The time that it's taken to get to market as a consequence of many different factors because it was a trial that required regulatory -- required government approval. It also required technology and also [ growing ] customer acceptance. So the time it took to take to market was a consequence of many different factors. What I would say to you is we started this conversation back in 2020 with a solution to provide a cashless solution for the market and that we've taken that as a consequence of the way that continue to approach our RG opportunities as to how can we help advance responsible gameplay in the industry. How can we work with stakeholders, being our customers, being the regulators and being the government at the same point in time? So we did come to the market with this process and this solution. There is more than the number of machines you see operating with that now in the venue, and we are continuing to support that. And the trial will run as per defined by the government and the outcomes of that trial will be administered by the government as well.

Neil Chatfield

executive
#17

And might I also just add, Trevor, I think we did say it in speeches, but -- there's a significant investment has been made and the additional investment was just authorized, I think, a few days ago as well, Trevor. So this is a really serious endeavor for us, and we think a really important one. Any other questions in relation?

Carol Limmer

shareholder
#18

Yes. Carol Limmer. I'm representing the Australian Shareholders' Association and hold proxies with approximately 117,000 votes. Firstly, thank you to you and CEO, MD, for your addresses to the meeting. And also, I would like to comment on your annual report and notice of meeting being very comprehensive. Some areas, for example, remuneration have been enhanced since last year. Aristocrat is involved in many jurisdictions and obviously, very conscious of ESG, the governance, risk and compliance management and there's extensive good coverage on those aspects. And I'd also particularly like to note the support of your people in Ukraine. We thank you for that. And a question, just following on from Mr. Mayne's questions and the comments on that. Is it likely that cash -- it's obviously likely it's going to be -- coming to being in New South Wales and possibly other states in Australia as well? Is there any likelihood that you're aware of in areas other than Australia? And also what your future commitment is in that area, for example, further investment for cashless gaming machines?

Neil Chatfield

executive
#19

Well, thank you very much for your question. And as always, we were delighted with the engagement with the Australian Shareholders' Association, which has been a long one. In terms of our commitment and investment, absolutely, we continue to invest heavily. And this is a -- when we talk about responsible gameplay in this organization, it's not about a small pocket of people that sit in a room, and we don't let them out. It's about the whole organization. So it's across our -- all of our products, all of our people and there's enormous involvement. But Trevor, would you like to just have a shot at that?

Trevor Croker

executive
#20

Yes, sure. Thank you for the question as well. We -- this has been a long-standing agenda item at Aristocrat, and we know our position being -- what was required to be a leader. So we have invested in cash as we have brought innovation to the table. We have bought new products like Flexiplay to the table. We continue to look at ways as the Chairman said. We're using our innovation, so our code of conduct and our product design includes responsible gameplay. We have responsible gameplay in part of all parts of the organization as a way to bring innovation to the table and then to work with our customers, to work with the industry and the regulator on how we can continue to move forward in this space.

Carol Limmer

shareholder
#21

And one other question. This Annual General Meeting is live and also being webcast, but shareholders' proxy holders attending the webcast, as I understand, cannot vote, no lodge questions during the meeting. I understand there may be an extra cost involved, but will you consider extending the voting questions to webcast attendees in the future?

Neil Chatfield

executive
#22

Yes. Thanks very much for the question. And I think all the major companies are kind of dealing with this as we've come out of a COVID period where there was no shareholders in the room to getting back to sort of a bit more normal. Let me say like people coming into the office, we really encourage face-to-face and the fact that so many shareholders turned up today, we're really gratified for the interest. We will look at it. It is evolving. You'll probably be aware through your other research that a number of public companies have adopted the same approach as us. And I guess there's one small issue has been -- has really been the technology. If you had been here last year with us trying to do this virtual meeting that was very complicated, and we sort of all had our fingers crossed. So absolutely, we will look at it. And I'm sure this is going to evolve. And thank you for your question.

Unknown Executive

executive
#23

Other questions?

Unknown Shareholder

shareholder
#24

[indiscernible] here as a proxy. I just want to ask you a question in relation to your General Manager of Government and Industry Relations. Mr. Anthony Ball, one of your most senior executives who engages with politicians, key stakeholders in your business. When he wasn't working with you, when he was working with Clubs Australia, as I understand it, Mr. Ball sent me a text message on -- in the early hours of the 18th of March, 2018 just after the state election when I was unsuccessful as a candidate running on a strong anti-gambling reform platform, notwithstanding 19% of the statewide vote. Mr. Ball sent me a text, it said, sorry, [ Nick, full stop, ] we will kill you all off. So-called what I call the kill text. Given Mr. Ball's very important role in your business to engage with stakeholders, to engage with the government, with politicians, with key stakeholder groups, do you have a comment to make about Mr. Ball's kill text? Do you consider it was inappropriate and will you be asking Mr. Ball to make an apology in writing for that text, for that kind of behavior?

Neil Chatfield

executive
#25

Thank you for the question. Do you have another question, Mr. [indiscernible] or...?

Unknown Shareholder

shareholder
#26

I thought one at a time -- if that's okay?

Neil Chatfield

executive
#27

Okay. Well, I'm happy. Yes, if you'd like to take a seat, that would be great. As I said in relation to Mr. Mayne's question a little earlier, I'm not going to enter into any discussion about individual employees. I will say that the code of conduct and our expectation of our employees is a very high standard. And clearly, I think you're talking about a period that goes back beyond our employment, so -- which I can't really comment on. So we -- as I said previously, we are really thorough with our recruitment processes and it's as good as I've seen elsewhere. So we're very comfortable. And absolutely, we stand behind our employees.

Unknown Shareholder

shareholder
#28

If I may ask a direct supplementary to your answer, does that mean that if one of your key employees involved in Government and Industry Relations sent a text to a stakeholder saying, sorry, so and so, we will kill you all off, that would be in breach of the code and something that you would regard as completely unacceptable on behalf of Aristocrat?

Neil Chatfield

executive
#29

In our employee, you mean?

Unknown Shareholder

shareholder
#30

Yes. Yes.

Neil Chatfield

executive
#31

Yes, I agree with that.

Unknown Shareholder

shareholder
#32

If I could ask another -- but you don't think it's appropriate that Mr. Ball to apologize what he said several years ago, given that now he's now your ambassador, if you like, in Government and Industry Relations.

Neil Chatfield

executive
#33

Well, I wouldn't agree with that construction. But yes, it's not for us to debate there.

Unknown Shareholder

shareholder
#34

Okay. But you're not going to have a chat with him saying, hey, mate, don't do that again?

Neil Chatfield

executive
#35

Do you have another question?

Unknown Shareholder

shareholder
#36

Yes, I do. Yes, I do. Can I just ask an issue about this -- about a major operator of poker machines in this country? The Australian Labor Party is the only major political party in the democratic world, which relies significantly on gambling to fund its operations, the Canberra Labor Club and the Randwick Labor Club between them have built up net assets of $120 million, running 7 pokies venues in Canberra and Sydney, which [ drained ] almost $40 million from gamblers in 2022. Aristocrat has 50% of the Australian pokies market, you are the dominant player. Does Aristocrat supply more or less of 50% of those machines in those Labor Party poker machine venues? And how do you manage the obvious sensitivities of dealing commercially with a political party, the Labor Clubs associated with the Labor Party that run these poker machines? Does Aristocrat generate the same 34% profit margin on machine sales to the ALP as they do with other venues on average? And do you think that the dominant political party in Australia, which controls 6 of the 8 jurisdictions that issue pokies licenses ought to be in the pokies business, particularly as they have a different view on the cashless gaming system card in New South Wales where they're resisting that for a mandatory card, given your statement to the Australian that said, we're not in the business of politics, we leave politics to the politicians, how do you manage where one of your customers assuming you supply them with poker machines is also the dominant political party in this country? How do you manage that conundrum?

Neil Chatfield

executive
#37

Thanks again for the question. As an overriding statement, we build this company on integrity in all of our dealings, whether that would be with government, regulators, customers, our people and other stakeholders. I don't specifically have the detail of those particular contracts or anything like that, Trevor. But I think can I hand to you? I'm not sure you'd know exactly as well, but I think perhaps just a discussion on how we go about engaging with customers who we would all treat the same.

Trevor Croker

executive
#38

Yes. Thank you, Chair. I don't have the detail of those contracts, and I don't have the detail [ of the share ]. But we are -- as you say, we're a larger share of the installed base. So I'll acknowledge that. What happens at the customer levels at a customer? We deal with the customer who is a customer as we deal with all our customers. And we provide them a solution, we provide them a product, and we do it within the legal framework of what we're allowed, be it through the regulatory approval process and the commercial terms that are structured. So I can't give any more detail than that. All I would say to you is I think it's a conversation that it's not a case of a manufacturer providing a product to a cloud, it's a broader conversation.

Neil Chatfield

executive
#39

Any other questions on this point?

Unknown Shareholder

shareholder
#40

Chair. My name is Troy Stoll, so I have a proxy here. Good morning to the Board. I have a question. In your summary earlier, you addressed this morning, you mentioned the industry probity during your statement. I became aware of a document recently in regards to an organization called CCM Travel, and they organized study towards -- and this isn't Aristocrat that is involved on this occasion, but my question will come to that in a minute. They contact club and pub CEOs, senior managers and there's initiatives around the study tours and the information I came across the other day goes to the heart of probity, buy 4 machines and receive a free ticket to Vegas study tour worth about $15,000. There was another 1 by 3 EGMs, new machines and receive a ticket to the upcoming state of origin, tonight at the Hilton, et cetera. Would it -- my question is, is it practice for Aristocrat to offer similar offerings to a competitor here? And if you have so, what have you done so in the last 12 months?

Neil Chatfield

executive
#41

Yes, I'm pretty sure it wouldn't be our practice. But as Trevor just alluded to, Trevor, have you got an observation?

Trevor Croker

executive
#42

Yes. There's strict policy guidelines as per the New South Wales regulation and all of the -- each state have regulations, and any activity that's done has gone through our compliance department. So it is approved by our compliance department in compliance with the state regulations.

Unknown Shareholder

shareholder
#43

Aristocrat supply around 95,000 of Australia's 190,000 installed poker machines across 5,000 venues based on about 50% of the national market share. This means gambler has lost more than $7 billion in our Australian machines in 2022 when total losses hit a record $15 billion. What proportion of that do you believe is cash? And is it right that we still have thousands of machines installed in pubs and clubs across New South Wales, where the preload limits in those machines is up to $10,000, $7,500 and then obviously $5,000 with the new ones?

Neil Chatfield

executive
#44

Thank you. I certainly am aware that there's a range of ages of EGMs across the country, where we might have sold a machine to someone multiple years ago. It's either in the back room not working or it's on the floor. So it's very difficult for us to tell. But Trevor, did you have an observation there?

Trevor Croker

executive
#45

My only comment would be is, we don't -- we make a machine. It can take tickets. It can take cash. And that's as per regulation, it's compliant with all the regulations in each of the jurisdictions. I can't tell you the amount that's taken cashless. It's provided as per the regulations.

Neil Chatfield

executive
#46

Thanks very much. Are there any other questions in relation to this item? Stephen, just related to this resolution or this item of business? Or are we moving on?

Stephen Mayne

shareholder
#47

Yes. This item, this is just 1 more. So I do have a read through that sustainability report that you provided at our January 10 meeting, and I agree it is very comprehensive. And I was impressed to note that with the customer survey, 74% the customers believe that Aristocrat is the best when it comes to responsible gaming, and everyone else was pretty much in single digits. I'm just interested. So we're a $22 billion company making over $1 billion a year. I noticed on Page 90 of that sustainability report that we've given $3 million over 15 years to the Cerebral Palsy Alliance. And I know Anthony Ball has long been, I think, on the board of that. So clearly, that must have been a relationship going back when he was on the board at Clubs New South Wales, and we were pumping cash into his favorite charity. But my question is if we've got $3 million for the Cerebral Palsy Alliance, over that same 15-year period, gamblers have lost over $100 billion on our poker machines and hundreds of them have committed suicide. Funding Cerebral Palsy is noble, but have we ever donated any money to the surviving relatives of an addicted gambler who bankrupted their family and then took their own life after overly engaging with our dangerous products?

Neil Chatfield

executive
#48

Thanks for the question, this is rather noted, of course. We're really proud of our relationship with Cerebral Palsy, and it's not just the company donating. This is our staff. There's a whole range of people who have passion about this. My advice is that Anthony Ball has no relationship with that organization. So I'm not sure how that sort of question came up. But I think we'll just sort of leave it there. Okay. So there are no other questions, thank you. And we'll move to the next item of business. So next 5 items of business relate to director elections or reelections and involve each director or candidate making a short address to the meeting. Each candidate will be allocated 3 minutes for this purpose. Resolution 1 is the reelection of Philippe Etienne as a Director. Philippe was nominated to the board of Aristocrat in October 2019 and elected at the 2020 Annual General Meeting. Biographical details for Philippe, including relevant qualifications, skills and experience and other directorships are set out in the notice of meeting. I'd now like to ask Philippe to say a few words in support of his reelection.

Philippe Etienne

executive
#49

Thank you, Chair. Well, good morning, everybody, and I can't quite believe it's already been 3 years since you elected me to your Board. And they've been 3 remarkably dynamic years marked by very significant events to which our company has had to respond, particularly the COVID-19 pandemic and the Ukraine conflict. How your company has responded has provided me with considerable insight into the true culture of the organization. I've seen and have been incredibly impressed by management's unwavering commitment to Aristocrat's people first values, which has guided every often very difficult decision. I mean it's not unusual in my experience to see companies aspire such values. But it's less common to see them in practice when times get tough. The last 3 years have also enabled me to gain significant insight into the industries in which Aristocrat operates globally and the talent and technology that underpins our competitive advantage. You know from the bio in the Notice of Meeting,that I've been an ASX Director for a number of years now, across a diverse set of industries. You also know that in exec life, I've been responsible for international business activities in the highly regulated currency and mining explosives industries where uncompromising process and behavioral standards are essential. So I believe that, that background has enabled me to bring a set of skills and perspectives to your Board that complements the extraordinarily impressive skill set of my fellow directors. I remain highly committed and motivated to serve your interests on the Board of Aristocrat and look forward to doing so if you choose to reelect me. Thank you.

Neil Chatfield

executive
#50

Thank you, Philippe. Philippe's reelection has the unanimous support of directors. Are there any questions on this resolution? I might take the question over here. Okay. Go ahead.

Unknown Attendee

attendee
#51

So my question to Mr. Etienne is this -- the Gaming Technology Association is the main pokies industry lobby group and your executive Anthony Ball is a Chair. The GTA delivers annual 3 days Gaming Expo, which CEO, Trevor Croker, addressed last August in Sydney in front of 7,300 delegates. The GTA website claims that it is "Champion technology as vital contributor to responsible gambling efforts." Could Mr. Philippe Etienne, please explain what is responsible about having thousands of Aristocrat poker machines across New South Wales pubs and clubs, where criminal money launderers can still load up to $10,000 cash into machine at a time? What is responsible about that? And do you agree with the findings of the New South Wales Crime Commission last year, that landmark report, which essentially said that you need to go cashless, cashless -- mandatory cashless to stamp out criminal money laundering across New South Wales. Shouldn't there be a product recall on the dated $10,000 cash money laundering machines in the same way a car manufacturer would recall a car when he discovers a safety issue? A few questions there, but it's essentially about the New South Wales Crime Commission whether you'd endorse that. And as a consequence, do you support as a director that you need to go cashless as soon as possible to deal with that organized criminal element of money laundering?

Neil Chatfield

executive
#52

Well, thank you for the question. And rather than Philippe answer -- because this has been a matter that has been before the Board, and we've had a dead -- sorry...

Unknown Attendee

attendee
#53

Point of order, Mr. Chairman. The question was to one of your directors secondary election. Are you saying it's out of order for Mr. Etienne to answer the question.

Neil Chatfield

executive
#54

I'm not saying it's out of order. I'm answering the question because you need to address me through such a question, so I'm responding to that. And if we get to Mr. Etienne, well, that will be fine. If we don't, well, that will be fine also. Okay. Could you take a seat, please? So you've thrown my thought there. Why don't you give us -- just give us the question again, so we'll be very, very clear.

Unknown Attendee

attendee
#55

No, no. So my question relates to the issue that Mr. Croker at the GTA, the Annual Gaming Expo said in front of 7,300 delegates that "GTA website claims that it acts to champion technology as a vital contributor to responsible gaming efforts." So my question to Mr. Etienne and to you now is, could you explain what is responsible about having Aristocrat gaming machines in pubs and clubs across New South Wales where you can load up to $10,000 cash on each occasion, given that landmark report of the New South Wales Crime Commission just a few months ago that said, this is money laundering. This facilitates money laundering, given your commitment, your Board's commitment to responsible gambling, how can you allow those machines? Why don't you recall them?

Neil Chatfield

executive
#56

No, thanks for repeating it. That's very clear. So the New South Wales Crime Commission report was reviewed by the Board, and we had a briefing on that. We have -- I think we've made it really clear in anything you'll hear about this organization is that we condemn illegal activities in and around our business or in our gaming machines. And we will support in a constructive way, government, regulators and customers to ensure that any illegal activity is cleaned out of our environment. I think we have a -- throughout the whole organization, we have a very, very strong approach to compliance, regulatory compliance and dealing with regulators. And we have a regulatory and compliance committee that is looking very closely at these items. So it's part of our commitment to be a leader. Philippe, I'm not sure, I know you were very, very strong in those discussions and inquiring. Up to you if there's anything you could add.

Philippe Etienne

executive
#57

Yes, I appreciate the question. It's really important issue. But I can tell you that the Board spends a very large amount of time considering corruption issues, anti-money laundering issue. So it's an area of great focus in the Board. You probably know that the RBA chose me to come in and clean up secure and see when it had its robbery and corruption scandal. So this is an area that not only I know a little bit about, but it's an area of great interest and passion. So -- but I thank you for your question. I think the Chairman's covered it.

Neil Chatfield

executive
#58

And I'd just also say that in our training, and our training starts at the Board and into our executives and further down the organization, so AML and CTF training are integral part of our normal training program.

Unknown Attendee

attendee
#59

I'm sorry, Chair, if I just ask a direct supplementary question to that and I appreciate both you and Mr. Etienne engaging in the question. But the New South Wales Crime Commission was crystal clear. Machines that take $10,000 in cash at a time, I don't think you could hardly say that for the recreational play at $10,000 in cash at a time. What is your attitude? What is the attitude of your Board to say it is something that is problematic and ought to be dealt with as a matter of urgency, given the New South Wales Crime Commission?

Neil Chatfield

executive
#60

Well, I think we have answered the question, but just to be crystal clear, we work constructively with all the stakeholders, in this case, the regulator, and our -- the government and our customers. And anything we can do to support illegal -- eradication of illegal activities, we support. Okay. So any other questions on this one?

Stephen Mayne

shareholder
#61

Yes, just one question for Philippe. So Anthony Ball, our Head of Government and Stakeholder Relations and the Chairman of the Gaming Technologies Association nominated by Aristocrat has quoted in the February edition of the Australian Hotelier Magazine saying the following in his role as Chairman of the GTA. Our association has a well-thought-out plan for how it can contribute to the long-term well-being of gaming technology and supply companies, venues and operators and all that have a stake in the industry, GTA agenda includes increasing stakeholder understanding of our industry, supporting efficient, balanced and effective rules and regulations, promoting technology as an enabler of responsible gameplay, encouraging innovation to meet the player in venue needs and representing the interests of technology companies whilst contributing to gaming industry advocacy more broadly. Now if we are the leader on responsible gameplay, why are we I won't say colluding, but why are we acting with all the other less responsible pokies manufacturers through the GTA? And why doesn't the GTA agenda say anything about reducing money laundering by eliminating cash from the New South Wales system? Shouldn't we resign our membership of the GTA and go it alone and outcompete the rest of them in terms of being the best in responsible gameplay? Because I'm very curious as to where is the line on collusion because you've got 8 blacks and they're all blacks despite your 40-40-20 HESTA rules, the 8 directors of the GTA are all blacks. And they all get together and run these massive trade shows, and every supplier says, "Oh, I can't do $1 bets. Oh, I couldn't possibly do that." So you're all colluding and saying and lobbying together you're acting in concert. And if you're the best and they're all terrible, why is your man and they're all men, leading this lobbying campaign with an agenda, which sounds irresponsible and reckless. What I just read, it's all about growth and balances the whole clubs, New South Wales line, which, of course, Anthony Ball is using because he was CEO for 10 years. So shouldn't we just resign this membership and where is the line on collusion with other pokies manufacturers?

Neil Chatfield

executive
#62

Well, I resent using the word collusion because that's not a word that this company would ever be involved in. Trevor, this technology group might be just interesting to talk about what that group does. We've -- in any industry, it's really important that you only -- you take forward or you -- there's good customers, customers who are not as up to speed with what people are trying to do. And so it makes sense from our point of view to be involved and engage in as many stakeholders as we can, and that's what we do. So we don't make any apology for that. Trevor, on this slide.

Trevor Croker

executive
#63

I'll just get back to my statement that the opening, I said that we're going to lead in word indeed, and that's what we're doing is we're providing leadership. We're showing a course and solution towards cashless. We've put Flexiplay out there. We continue to share these ideas with the marketplace to continue to evolve our responsible gaming product.

Neil Chatfield

executive
#64

Okay. Sorry, I -- perhaps you can get a question later. So proxy received in relation to this resolution are shown on the screen. Resolution 2 is the reelection of Mr. Pat Ramsey as a director. Pat was nominated to the Board of Aristocrat in September 2016 and was last reelected in 2020. Biographical details for Pat, including relevant qualifications, skills and experience and other directorships are set out in the Notice of Meeting. I'd now like to ask Pat to say a few words in support of his reelection. Thanks, Pat.

Patrick Ramsey

executive
#65

Thank you, Mr. Chairman, and good afternoon, ladies and gentlemen. Thank you to those who came here to be here in person today and others watching virtually, as Philippe mentioned, due to pandemic, it has been 3 years since I've been able to travel to Sydney and I'd like to emphasize how nice it is to see you and to engage with our employees as well. It's an honor to appear before you for my reelection to the Board of Directors of Aristocrat. With your support, this will be my third term so I won't go into too much depth about my background, but I'd like to take a few minutes to give you a brief summary of my experience for those who may be new to the company. I have spent the last 21 years working in the casino and gaming industry. I began at a riverboat in Joliet, Illinois, when I was studying for my MBA at Northwestern University outside of Chicago and since then, my gaming career has taken me and my family all over the United States. We currently live in Las Vegas, but my consulting and Board work allows me to touch virtually all parts of the globe. And I've been fortunate to gain experience in all aspects of gaming from traditional casinos to online gaming platforms to social and mobile games. I feel fortunate to work in an industry that offers so many different interesting and enriching career paths to a diverse group of people while also being part of an industry that contributes to so many important initiatives for people around the world through gaming taxes and other fees generated. Today, at Aristocrat, I'm delighted to serve as the Lead U.S. Director, the Chair of the Regulatory and Compliance Committee and a member of the Audit Committee. Outside of Aristocrat, I currently serve in a variety of nonexecutive roles for several other companies, including as the Chairman of the Board of Codere Online, a member of the Operating Council for [ Aero ] International and as a consultant to EPR Properties, among others. I'm also proud and very relieved to say that I recently finished my seventh and final year as a high school wrestling coach and we'll stay off the wrestling bats for good. Thank you in advance for supporting my reelection. And of course, thank you for your continued support and interest in Aristocrat. It's been an honor to work alongside Trevor and his impressive management team, and I look forward to continuing to be a part of the Aristocrat Board. Thank you.

Neil Chatfield

executive
#66

Thanks, Pat. And Pat's reelection has unanimous support of directors as does his retirement from the wrestling ring. Are there any questions on this resolution?

Stephen Mayne

shareholder
#67

Thanks, Chair. On Page 4 of Aristocrat's sustainability disclosures 2022 document, which the Chairman provided we met on January 10, there's a picture of our CEO, Trevor Croker, receiving an inaugural award from the American Gaming Association CEO, Bill Miller, for excellence in sustainable gaming. Bill has quoted saying, "Trevor is the definition of a servant leader. He's made ESG commitment Central to Aristocrat's global operations. The Chairman of the AGA has pushed the industry to the same, triple played an integral role in defining a core ESG priorities for gaming and partner with the AGA to conceptualize and publish the first ever ESG in coming report. This foundational effort initiated by Trevor will drive our industry's ESG commitments for years to come." Now one of the industry's long-term tactics has been to blame the gambler rather than your addictive products. And this all comes back to the term problem gambler. The gambler is the problem. On Page 16 of the sustainability disclosures 2022 document, it says the following: "In March 2022, Aristocrat provided [ $125,000 ] to establish the Oregon Gambling Research Center. This expands on our existing partnerships with the Oklahoma Association on Problem Gambling, the Illinois Council on Problem Gambling, the National Problem Gambling helpline, the Gambling Treatment and Research Clinic at University of Sydney, there's Nevada Council on problem gambling, the California Council on problem gambling, the Council on Compulsive Gambling in Pennsylvania and the National Council on Problem Gambling. As an industry leader, will Pat and the Board and Trevor agree to retire the term problem gambler if they're serious and instead use honest language such as gambling rather than gaming, addiction and gambling harm rather than talking about responsible gameplay, it should be responsible product design. In terms of the record $15 billion lost in Australia's 200,000 poker machines in 2022, the gamblers are not the main problem, the addictive products are the problems. If you're serious Pat and Trevor and Chair, will you stop using language that blames the gambler?

Neil Chatfield

executive
#68

Yes. Thanks, Mr. Mayne. I wouldn't agree that the language that we use does that, but you've formed a construction that suits that, I guess. Trevor, would you like just to talk about some of the activities around responsible gameplay and how we've implemented this in an organization.

Trevor Croker

executive
#69

Yes. Thank you, Chair. So we consider it responsible gameplay and it's around how we design, how we create technology and product solutions to protect and to also provide solutions when it comes to games. It's a -- it's a core DNA part of organization, which involves training across the organization, involves product, development within our product teams at the same time and also partnering with external treatment centers and also researchers to understand a better perspective and to look at some live experiences from that perspective as well. I think Mr. Mayne, what you said about some of those titles, those titles are defined by the associations they are. They're not defined by Aristocrat and we talk about responsible gameplay as a proactive approach by us as a culture to contribute to the responsible provision of games in the marketplace in which we compete.

Neil Chatfield

executive
#70

Pat, would you like to just maybe elaborate?

Patrick Ramsey

executive
#71

Yes. Since Mr. Mayne addressed me, I'd like to respond. I don't dig into the nuances of the word, right? And to me, responsible gaming is a very serious topic. It's a topic that we all need to address. And I think we do that as leaders in the industry, and we need to address it up here on this panel. Trevor and his team need to address it. People like you are part of addressing it as well. So we all need to work together to make sure that we eliminate the problems that we do know exist in this industry, and we're serious about doing that.

Neil Chatfield

executive
#72

Other questions?

Unknown Attendee

attendee
#73

So to Mr. Ramsey. Mr. Ramsey, as a wrestling fan, I'm hoping I don't get a metaphorical undertaker tombstone piledriver response from you. One of the famous wrestling holds. It's a different -- sorry, I'm sucker for world championship wrestling. I need to ask you this question and you come from a jurisdiction where it seems that Australian poker machines have been exported to the rest of the world, including in United States. The Productivity Commission of Australia -- the Australian Productivity Commission back over 20 years ago, produced a comprehensive report on gambling to volumes, it was seen as a gold standard by researchers around the world. One of the key findings, which was not in my view, seriously challenged, then or now was that over 40% of poker machine losses in Australia were derived from problem gamblers. That was one of their key findings, and that was enormous amount of research, then Treasurer, Peter Costello. It was a well-resourced inquiry that academics around the world praised, gold standard, many refer to it as. Given that figure, isn't it inimical to the business model of Aristocrat to substantially reduce problem gambling, given what the Productivity Commission said so many years ago, that so much of your revenue comes from problem gamblers. How do you deal with that conundrum?

Neil Chatfield

executive
#74

Pat, do you want to add to that?

Patrick Ramsey

executive
#75

Well, I'm not familiar with that report. As I mentioned in my summary, I've been part of this industry and been very passionate about it for 21 years and have worked in all parts of it. I don't -- and I'm not familiar with that report. I've read other reports that say problem gaming is 1%, 2%, 5%. I've never heard of 40%, but I don't want to argue whether it's 1% or 40%. Frankly, I don't know, nobody knows. What I know is it's an issue, and I've seen it firsthand. And we're serious about working to minimize it. And for those who have followed into that to help them. That's what I know.

Neil Chatfield

executive
#76

Thanks, Pat. So proxies received in relation to this resolution are shown on the screen. Resolution 3 is the reelection of Kathleen Conlon as a Director. Kathleen was nominated to the Board of Aristocrat in January 2014 and was last reelected in 2020. Biographical details for Kathleen, including relevance, qualifications, skills and experience and other directorships are set out in the Notice of Meeting. I'd now like to ask Kathleen to say a few words in support of her reelection. Thanks, Kathleen.

Kathleen Conlon

executive
#77

Thank you, Mr. Chairman, and thank you, shareholders. I had the opportunity to serve on your Board for 9 years. It's been a period of continuous transformation. In this time, we've become the market leader in land-based gaming, created a substantial social digital business and recently entered RMG. I'm very proud of the market leadership role that Aristocrat has taken in every area of its business in game development and innovation, but particularly in the investment in ESG, which we talked a lot about today and the responsible gaming innovation, partnering with our regulators and taking a leadership role across all of our industries to lead thinking in this area. Having served as the Chair of the People and Culture Committee for most of my time on the Board, I'm also proud of the new businesses we've created often by drawing on our deepening internal talent. This has allowed us to move quickly without disruption and while maintaining broader business momentum. I also reflect on the investment we've made in our people at Aristocrat through the lens of our experience in COVID and our efforts to support people through the Ukraine conflict. While increasingly diverse, Aristocrat's people are highly engaged and linked by shared values and a drive to succeed. I believe that the next 3 years, we'll see Aristocrat continue to transform and grow, and I appreciate the opportunity to put myself forward for the next term and look forward to continue to support your company through the next phase of transformation.

Neil Chatfield

executive
#78

Thanks very much, Kathleen. Kathleen's reelection has the unanimous support of directors. Are there any questions on this resolution? Mr. Mayne?

Stephen Mayne

shareholder
#79

Yes. As Chair of the People and Culture Committee, I'd just like to ask Kathleen after this meeting in light of the comments and disclosures that Mr. Xenophon made about the conduct of Mr. Ball and also the debate about the Police Minister's son, that she is the Chair of the people in the Culture Committee. I just asked that you have a look at both of those situations and just ask yourself at a Board level about the optics of both those individuals. I personally think that Aristocrat is trying hard to stay above the fray and be best practice and to lead, but there's a couple of issues around those circumstances, which I do think sully the reputation a little bit. And I do think you have an opportunity to move on that and serve and continue to serve at best practice and not be tired by associations with hiring relatives of politicians or associating with highly combative industry participants with long records of combat often inappropriate. And I've got a more technical electoral question. So Kathleen, I think you're the Chair of the AICD's Corporate Governance Committee. In regards to this election, Aristocrat's got 50,000 shareholders. And none of them were sent the full Notice of Meeting unless they rang up or e-mailed and asked for it. When normally, if you haven't signed up for e-mail like my late father, he's -- he was 95 at the time, he hasn't signed up for e-mail. He just gets a ballot paper saying vote against Stephen Mayne and vote for everyone else. And the 17 page Notice of Meeting wasn't sent out. So I think that was vote of suppression in that you have refused to properly distribute my message and everyone's message and everyone see these by not sending anyone a copy of the Notice of Meeting. And then you constructed a very unfair ballot paper. You've refused to publish a transcript or an archive of last year's AGM. So I still don't know what answers to my questions were given. I'm pleased you've given ground today, but there have been some governance issues around how you've run this election. I suspect it's been the Chairman's call. I fear -- it's the Old Club New South Wales used every trick in the book thing because I don't think this would have happened in the past, but you have played quite an aggressive game in the way you've constructed this election. I don't think you've conducted it fairly. And I think you've made a very good case for the AEC or some independent body coming in to run contested elections to ensure that all candidates are treated fairly. Because you don't go into political elections and see a giant, not Board endorsed vote against on the ballot paper. You put that in the Notice of Meeting, but then you haven't even sent the Notice of Meeting out. And you're the Chair of the Corporate Governance Committee at the AICD. Is this what all directors think about fair election? So just ask you to reflect on that. And I suspect it's the Chair, but the Board needs to take an interest because I repeatedly ask that you play fairly and you haven't.

Neil Chatfield

executive
#80

Thanks for the question. And of course, we -- the adoption of Notices of Meetings and the way that meetings are set up is basically a matter for the whole Board. So I don't think you -- it's one person. And we'll sort of take those comments on Board. So proxies received in relation to this resolution are shown on the screen. Perhaps you add this on to the next one. Okay. Now you've seen the proxies, then happy for you to have a question.

Unknown Attendee

attendee
#81

Thank you, Chair. Through you, Chair. Ms. Conlon, you heard the previous question I put to Mr. Ramsey, the Productivity Commission over 20 years ago and what was seen as a gold standard report said over 40% of poker-machine losses come from problem gamblers. Do you have a view on that? And do you agree that an effective responsible gambling policy will, of necessity, mean a reduction in revenue because there won't be that level of income coming from problem gamblers.

Neil Chatfield

executive
#82

Kathleen, do you want to take that?

Kathleen Conlon

executive
#83

And I would echo what Pat said, I mean, and what Trevor said. We have brought the cashless technology and other technologies to the government, and we brought it to the regulators because we do understand that any solution around problem -- any solution around harmonization will require technical solutions. So we do take it seriously. In the time that I've been on the Board, it has been an increasingly important topic on the Board. And it is one that we spend a lot of time and investment on. One of the things that I would also add to that is that we are spending time with experts and researchers to try to understand what technology will work. and that's what we're trying to bring in terms of technology features. So absolutely, we take it seriously, and we will continue to enhance our contribution to the industry and to the regulators in the space.

Neil Chatfield

executive
#84

Thank you. Thanks, Kathleen. So Resolution 4 is the election of Bill Lance as a Director. Bill was nominated to be a director of the company in October 2022, and was appointed effective January 2023. Biographical details for Bill, including relevant qualifications, skills and experience and other directorships are set out in the notice of meeting. It's now my great pleasure to ask Bill to say a few words in support of his election. Thanks, Bill.

Bill Lance

executive
#85

Thank you, Chairman Chatfield, and thank you, shareholders. I am a fifth generation Oklahoman and a very proud citizen of the Chickasaw Nation, which is a federally recognized tribe in Oklahoma with approximately 76,000 members. Last year, I stepped down after 13 years of the longest-serving secretary of Commerce for the Chickasaw Nation. During that time, I was responsible for the management of all commercial business enterprises for the Chickasaw Nation. The Department of Commerce has approximately 7,000 employees overseeing more than 60 gaming, hospitality, retail, media, manufacturing and tourism-related businesses. I was also directly responsible for the oversight of governmental affairs on behalf of our sovereign nation, which included engagement with the federal government in several key states. In addition to continuing to serve on a number of boards of Chickasaw-owned businesses, I also serve on other boards, including BancFirst, which is a $10 billion community bank that's traded on the NASDAQ. Throughout my career, I have strived to grow the commercial operations of [indiscernible] in order to deliver sustainable benefits to our people and contribute to the broader community. I've seen firsthand the critical role of gaming in transforming travel economies. I've seen -- I've also seen the role of transforming those travel economies in North America, including supporting sovereignty, and helping tribes to make significant investments in employment, education, health care, housing and cultural revitalization of our people. I am strongly committed to sustainability, including in terms of promoting responsible gameplay. By putting our values into practice, I believe Aristocrat is well placed to deliver performance in the long-term interest of our shareholders and stakeholders. I'm committed to making a contribution towards this end, and I'm very proud and honored to present myself for election for your Board. Thank you.

Neil Chatfield

executive
#86

Thanks very much, Bill. Bill has -- his election has the unanimous support of directors. Are there any questions on this resolution. Excuse me, can I just say if there's any other questions first before you. Any other questions? No. Okay. Go ahead.

Unknown Attendee

attendee
#87

So welcome to the Board. Bill is our newest director. I know you sit on the Board of the American Gaming Association with Trevor. I think one of the criticisms of Aristocrat over the years is that they've always been in the bunker when it comes to dealing with their critics. So I spoke to -- Nick Xenophon has never had a meeting with Aristocrat in 25 years. I spoke to Tim Costello this morning, who is probably the #1 campaign in the space, never had a meeting with Aristocrat. Andrew Wilkey never had a meeting with Aristocrat. So I'm impressed that you're now talking about the board being engaged on responsible gaming and even the Board has been to a few trade shows. And in your documentation, you talk about the Board, having met people with the lived experience of gambling harm. I suspect all of those are people who have been brought to you by researchers you paid for, like the millions you've put into the University of Sydney Research Center. So I'd like you to bring a fresh approach where this Board and management team actually sits down with some of your critics. We have to come to the AGM to talk to you. I asked for a meeting with the Chairman a while ago, knock back. So I just think it would be better. You are 50% of the market. You started pokies in New South Wales in 1956. You're a gorilla, yet you don't talk to people who disagree with you. I asked a couple of years ago, how many of the directors had read Natasha Schüll's seminal book, Addiction by Design. And I think no hands went up. Has anyone read it yet? She's a critic. So you have read it, Arlene and Sylvia. That's good. All right. And finally, Bill, with that comment about the AGA building champions on Capitol Hill. Could you just give us some -- you're 1 of the 50 directors. Can you just give us some detail about how the AGA goes about building politicians who are champions in the U.S. for the gambling industry, what sort of tactics are deployed to build champions in the parliament in the U.S?

Neil Chatfield

executive
#88

Thanks for the question. I really would like to set the record straight in relation to offers to meet. I think you probably do recall a request and I did offer with you and Mr. Costello, and I received no response. So let's leave that where it is. Bill, would you like to make some comments?

Bill Lance

executive
#89

Yes, sure. And thank you, Stephen, for those questions. Historically, the American Gaming Association, probably 10 years or longer was not inclusive of tribes. And I really give the executive leadership, that committee, a lot of credit. Trevor was a part of that transformation and bringing tribes to the table. And so given that it's the most significant trade association for gaming in the U.S., I'm very proud of that transformation that's occurred within AGA, and we now have travel voices around the table. I don't think that happens without people like Trevor Croker advocating for tribes. And so I'm very appreciative of that, Trevor. Related to engaging policymakers, I think it's really just an educational process. And we try to educate policymakers, take the tribes during the pandemic process and the whole pandemic that we went through. We did mass vaccinations for the broader community. We did mass testing for the broader community. So when we go to policymakers, we try to tell them what we do with our resources that are derived from gaming. And that's powerful. It's really more centered around education than lobbying efforts.

Neil Chatfield

executive
#90

Thanks very much, Bill. So proxies received in relation to this -- I'm sorry.

Carol Limmer

shareholder
#91

I'm sorry. I'd just like to make one comment on the Board. In the annual report, there's good information in terms of the mix of skills and experience that the various Board members have. And in terms of diversity, you've got 3 female Board directors. And I would suggest that Mr. Lance brings another element of diversity to the Board. So I'd just like to say that. Thanks.

Neil Chatfield

executive
#92

Thanks for the observation. I think we've -- we've been very clear on our commitment of 40%. And as I alluded to earlier, another U.S.-based director will help in that regard, I hope. [indiscernible] Do you have a question?

Unknown Attendee

attendee
#93

Bill, my question is if Aristocrat -- what's the position in terms of lobbying for the slow -- the slowing down of the removal of cash from our machines. What would be the ultimate impact on Aristocrat if cashless pokies were mandated across Australia. How will that affect the shareholders?

Neil Chatfield

executive
#94

Yes, perhaps I can answer that one, Bill. Frankly, we don't know. We've heard today about different what cashless mean. And -- so we'll see how this evolves. But what we know is that we're really committed to bringing responsible gaming features into -- and cashless into the marketplace.

Unknown Attendee

attendee
#95

No, that's fantastic. Let's hope that comes to fruition as a whistle blower standing here today. And on the gambling industry, I think it's paramount that we move forward and all work together.

Neil Chatfield

executive
#96

I really appreciate the point and we've made it a few times today is that this is a whole of industry. It's multiple parties. It's customers, it's players, it's research, it's manufacturers, it's government, absolutely, and regulators. So we're -- to Mr. Mayne's point. And I did appreciate the comment that you recognize that we are making a real effort here and investing, and we will continue to do that.

Unknown Attendee

attendee
#97

Mr. Chair. If I can ask Mr. Lance a question directly because of his long experience with the industry in the United States, are you aware of any cashless poker machines, slot machines as they call them in the United States and in particular, within the tribes with all those 60 or so venues, can you tell us about that and your experience of that and what you can bring to the Board in the implementation of mandatory cashless machines of the type -- system of the type advocated by the New South Wales government?

Neil Chatfield

executive
#98

Thanks for the question, Bill. I'm sure you're very well qualified to answer this.

Bill Lance

executive
#99

Yes. It's a great question. As my -- in the sector commerce row with the tribe, the pandemic and the public health issues really presented a lot of challenges, right? And so -- there was a real national push, and there was a big push in Oklahoma specifically for cashless technology, primarily from a public health perspective. And then you start talking about the responsible gameplay measures that can be put and embedded in the technology, which we talk about all the time as a Board. So we have stood up a small pilot study with the Chickasaw Nation. To my knowledge, it was the only cashless technology. It was with another manufacturer, another provider but we continue to refine that technology today and the people that use it are adopting to it.

Neil Chatfield

executive
#100

Thanks, Bill. So proxies received in relation to this resolution are shown on the screen. Resolution 5 is the election of the non-Board endorsed candidate, Mr. Stephen Mayne as a director. Mr. Mayne has submitted himself for election as a Non-Executive Director of the company. Mr. Mayne has provided biographical details, qualification, skills and experience, which are set out in the notice. Information provided by Mr. Mayne has not been independently verified by Aristocrat. I'd now like to ask Mr. Mayne to say a few words on his election.

Stephen Mayne

shareholder
#101

Thanks, Chair. I appreciate you not putting the proxies up before I speak. I know I'm going to be maybe 1% to 3% probably if I'm on a good day. So I was triggered to run by the company's refusal to provide a transcript or a recording of last year's AGM. So I was -- I submitted 16 questions online, and then I have to go and do something else and I drop my son somewhere or do something, so I couldn't actually watch it live. And I still, to this day, I don't know what happened. So I just thought that was extraordinary that the public company with 50,000 shareholders can suppress what happens to the public AGM, even when someone's put in 16 questions. So I thought I'd smoke them out by running for the Board and then offered a withdrawal, if they agreed to put it up, but there was no sign of that happening. So I went through with the [indiscernible] and I ran on 3 things, which as I mentioned earlier, weren't sent to my shareholders. And the 3 things I was running on was that they fully embrace cashless as in the New South Wales Premier's propose, not the flashy card and spend cash on anything flashy phone proposal, which has been trialed in Newcastle. And they get with the program of publisher AGM webcast and full AGM debate and also that they dissociate from the AHA and Clubs New South Wales because basically, my sort of reading at the play is that Aristocrat with this 50% market share is the huge gorilla behind the scenes. And it's the clubs and pubs that do all the heavy lifting in terms of influencing the political debate, making the huge donations and those sorts of things. So Aristocrat's got a great policy of not making any political donations. But then the Australian Hotels Association after Dan Andrew suddenly legislates new 20-year licenses in 2017, despite saying nothing about that in 2014 from our position. And lo and behold, next year, the AHA donates $761,000 to the Victorian ALP. And in my view, it's just disgraceful. That's now illegal in Victoria. You can't donate in Victoria, but losses -- last year in Victoria up 12% to a record $3.5 billion, the poorest areas like Milton and Brimbank, up 25% in a single year. On that legislation, which shouldn't have been passed, and after it was passed, the AHA, a key partner of ours, gave $761,000 to the party that did them a massive favor. So it's just politics for sale. It's bad governance, and I want Aristocrat to be completely clear of all that to get out of the Gambling Technology Association to not hire people like Anthony Ball, who said wild late night text to senior politicians using the word, kill, I mean Senator Xenophon 10 years in the Senate, 9 years in the South Australian Parliament, the #1 gambling advocate in terms of a politician. And your Head of Government Relations is sending tax messages saying, we'll kill you all off in the end. I mean, what sort of an industry tolerates that sort of behavior. The current Clubs New South Wales CEO has been sacked Josh Landers for talking about the Premier's Faith. Then what are we doing with the former 10-year CEO sitting in our company. So I ask you to reflect on whether it's an appropriate person for you to associate with the way he carries on and the $20 million that Clubs New South Wales spent in 2010, '11, killing off the Xenophon, Wilkie, Gillard, [ Matthew ] precommitment system that was put up. So that's why I ran. I want to get you into the debate out of the shadows because you don't meet with people. My take, I want you to start engaging with the debate and not associated with those people who refuse to get with the program and become a world leader on responsible gaming, a world leader. So someone's going to go out there and change 200,000 pokie machines and get cash out. Make it -- get your market share to 60% because you're the best party to do it. My take is you're all saying it's all too hard, and you're all working through the GTA and gaming hub is going up. Australia is $25 billion a year, 40% worse than the next country, and it's doing enormous harm. I hope you shift on your language. So you got the message on the language, talk about your responsible product design, talk about reducing gambling harm, talk about managing addiction. And rather than giving cash to the University of Sydney for Researchers and to Cerebral Palsy, think about the families that lose their loved ones through suicide, compensate some of the victims, the small businesses who get their money stole and often buy addicted players who can blow on the pokies. Victims of crime never get any compensation. You're making $1 billion a year. You were $22 billion. You can spare some cash for the damage you do, not just a few favorite charities and paying researchers at University of Sydney and meeting people they put up, meet some real people, meet some critics and lead the pack and do more because you've got all the power, you're a global player with all the technology, you could be a force for good in reducing harm on addiction, while still making a good profit for the shareholders, and I hope you take onboard some of those suggestions. I'm happy to answer any questions, but I've probably spoken too much. I'm happy to call it a day.

Neil Chatfield

executive
#102

Okay. Thank you. The Board has thoroughly considered Mr. Mayne's nomination in the context of the Board skills, matrix and its composition. It's reviewed Mr. Mayne's skills and experience against those already present and represented on the Board and those required to support the execution of Aristocrat's strategy and evolving needs. The Board has also considered the extent of Mr. Mayne's experience in director and senior management positions of sophisticated globally operating companies of the scale and complexity similar to that of Aristocrat. Having regard to these matters, and the best interest of the company, the Board has determined not to support Mr. Mayne's election. Are there any questions on this resolution? No. Thank you. I'm sorry. I'm sorry.

Unknown Attendee

attendee
#103

Yes, I'm sure a lot of people have been leaving, but just through you, Chairman, I would like to ask Mr. Mayne, if he's aware of the responsibilities of a director to act in the interest of all shareholders. And a question would be how we would have intended to do that if he is elected.

Neil Chatfield

executive
#104

Thank you. Well, we did explore those matters with Mr. Mayne during the sort of process of discussion, but -- and we got some satisfaction on that. But Mr. Mayne, would you like to respond?

Stephen Mayne

shareholder
#105

Yes. Look, it's a good question. Look, I do appreciate getting 1.5 hours with the Chair and then a 10-minute -- 15-minute Zoom with the full board. So I've run for 55 Boards and you don't normally get face time with the full board. Trevor did ask the question about what the customers would say if I was elected, pubs and clubs, so I criticize. And I did make the point that I'd be 1 out of 9. I wouldn't have the power to go and blow up Club pub relationships. I would recognize the responsibility to maximize profits, and I pointed to Star Entertainment, where they totally staffed up their governance and responsible gambling, and their shares have gone from $2 to -- $6 to $1.30. So my advice is get way ahead of the curve because the tsunami is coming and you need to be best practice, clean skins, not tarnished, and I thought I could help with that, keep you ahead of the curve and having me on the Board would add to that reputation that you're not -- with some of the other more colorful players in the industry. But I appreciate I'm going to be kept in 1%, and so it's all academic.

Neil Chatfield

executive
#106

Thank you. Do you have another question?

Unknown Attendee

attendee
#107

I'd just like to say that I think that was a complete failure to answer the question. The question was on the -- what he would do for the other shareholders.

Neil Chatfield

executive
#108

Mr. Mayne, would you like to respond?

Stephen Mayne

shareholder
#109

Well, as 1 of 9 on a council, I know that one hand in the air can't do anything. It's a collective decision making. I would be one voice on the board, I would contribute to the debate, I would make sure that we do a webcast and have online voting. I would push for transcript. So I would make sure the Notice of Meeting is sent out. So I would dramatically improve communication with shareholders as a start if I was on the Board. But I'm not going to overstate my ability to suddenly triple the dividend or something.

Neil Chatfield

executive
#110

Okay. Thanks for the questions, and thanks for the answer. Proxies received in relation to this resolution are shown on the screen. The next 2 resolutions relate to people, culture and remuneration. Before we turn to these items in detail, I'd like to invite Kathleen to say a few words as Chair of People, Culture and Culture Committee, including providing an overview of remuneration-related matters in 2022. Kathleen?

Kathleen Conlon

executive
#111

Thank you, Chairman. I'm pleased to provide this overview of our remuneration outcomes and other related matters. The full details, as usual, are set out in the 2022 remuneration report as well as the explanatory statement in the notice of the AGM, which I encourage shareholders to review. With regards to the 2022 performance, remuneration outcomes during the reporting period reflected the excellent performance of Aristocrat's executive leadership team delivering the group's strong financial results as the Chairman and CEO have detailed today. And as I said, I'm proud that this was delivered by drawing on internal talent pools all while keeping business momentum alongside with benchmark employee engagement levels. On the LTIs, EPS growth targets were not met over this COVID disruptive period. But our TSR ranking, together with strong delivery of executive individual performance, resulted in the LTI's vesting at a relatively modest level, 64% for those executive KMPs with 2020 grants. Based on the year of solid performance, the Board approved STI outcomes of the executive KMPs between 119% and 133% of target. I would now like to give some context on our global market positioning and its impact on our remuneration frameworks. So Aristocrat is a genuinely global company in its structure and operations. So we are one of a small group of ASX-listed companies that derives its majority of its revenues from overseas markets and an approximately only 7.6% of revenue is derived from the Australian gaming business in FY '22. Our global digital business, Pixel United, contributed almost half of the group's revenue. We have over 7,500 employees based globally in over 20 locations and the majority of our executive leadership is U.S.-based. Accordingly, the business must attract and retain leaders in global markets with technology and global management skills. The REM framework for U.S. technology industry employs high rates of share-based competition 2 to 3x our grant levels, and they're generally unhurdled invested on a regular basis, sometimes even monthly. So we believe that the balance of Quantum, 3-year performance period and 100% of rights that are hurdled with an appropriate mix and weighting of financial and nonfinancial metrics is about right. And although we do encounter some challenges in securing talent with this structure, we are conscious of the need to strike the right balance across the U.S. and Australian frameworks. This year, we introduced a minimum executive shareholding policy, and we'll continue to monitor our performance and remuneration frameworks to ensure that they support the group's strategy, delivery of sustainable shareholder value and fair and equitable outcomes for our people. So in conclusion, the Board believes that the Aristocrat remuneration framework is robust and fit for purpose to support further growth and performance of our globally scaled gaming content, technology and mobile games. Your Board also believes that the depth of talent across all levels of our business and our ability to continue to attract great people and the leadership of an engaged and established executive team will help us position -- sustain our market position and continue to deliver high-quality execution. So I will now hand back to the Chairman who will outline the shareholder resolutions and recommendations to you for your approval. Thank you.

Neil Chatfield

executive
#112

Thank you, Kathleen. Resolution 6 is the approval for the grant of performance share rights to Trevor Croker, our Chief Executive Officer and Managing Director, under the long-term incentive program. The Notice of Meeting sets out in detail the manner in which the long-term incentive program operates and the basis for participation by Trevor. The performance share rights will only vest if vesting criteria are satisfied at the end of the performance period. And the Board sets rigorous targets to ensure shareholder value has been achieved. Are there any questions on this resolution?

Unknown Attendee

attendee
#113

I didn't see the proxies on the REM report. I know there's been a pretty -- some pretty material votes against the LTI grant in recent years. Could you just maybe inform the meeting if there has been a material vote against either of the pay resolutions? And also when disclosing the outcome of all resolutions today, would you be able to follow the lead of the likes of net cash and LTM and Myer and several other companies, which have included how many shareholders voted for and against. There's 50,000 shareholders have 1,000 voted and 5,000 voted. You've got the data with the [ scheme ] meeting that happens. So I know I'm [indiscernible], but I would have done better on a shareholder measure and interested to see how many have engaged on REM. So has there been a material vote on REM and will you go the extra mile on the voting data disclosure with all the resolutions.

Neil Chatfield

executive
#114

Kathleen, I wouldn't say there's been a material vote against me.

Kathleen Conlon

executive
#115

We've had a consistent response. So there are some shareholders who don't like the structure of our LTI because it's not consistent -- fully consistent with Australian frameworks, and that continues to be a challenge. But there is a strong -- a strong belief that we are consistent in what we do. We explain what we do. And therefore, we've agreed to disagree with some shareholders, but mostly they're supportive.

Neil Chatfield

executive
#116

Thank you. So proxies received in relation to this resolution is shown on the screen. Resolution 7 is the adoption of the remuneration report. The annual report for the 12-month financial year ended 30 September 2022, contains a remuneration report which forms part of the directors' report and sets out the remuneration policy for the company and its controlled entities for 2022 and reports the remuneration arrangements in place for nonexecutive directors and executive key management personnel during the period. The vote on this resolution is advisory-only. However, the Board will take the outcome of the vote in consideration when reviewing our remuneration practices and policies. Are there any questions on this particular resolution? Thank you. So proxies received in relation to this resolution are shown on the screen. Resolution 8 is a special resolution and relates to the reinsertion of the proportional takeover provision in clause 26 of the company's constitution. As a special resolution, it requires approval from at least 75% of votes cast. The proportional takeover offer is 1 where the takeover offer made to each shareholder of the company is only for a portion of that shareholders' shares. Under the Corporations Act, proportional takeover approval provisions expire 3 years from adoption and may then be renewed or reinserted for following 3 years. These proportional takeover provisions were last renewed at our AGM 3 years ago, and the Board is seeking shareholder approval to reinsert these provisions into our constitution. The proposed proportional takeover provisions are identical to those previously adopted by the company. Directors consider it is in the best interest of shareholders to reinsert the proportional takeover approval provisions in the constitution for a further 3 years. The Notice of Meeting sets out details of the advantages and disadvantages of the proportional takeover provisions. Are there any questions on this resolution? No. Thank you. So proxies received in relation to this resolution, noting that it is a special resolution are shown on the screen. So ladies and gentlemen, that concludes our discussion on the items of business. If you have not already done so, I now ask you to submit your vote. If you're uncertain about any of the voting procedures, please raise your hand and Boardroom staff will be pleased to assist you. I now formally close the meeting, subject to the finalization of the poll which will close in 5 minutes. The results of the poll will be announced via the ASX and on the company's website later today. Thank you for your attendance and ongoing support of the company. Thank you very much.

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