Autodesk, Inc. (ADSK) Earnings Call Transcript & Summary
September 9, 2020
Earnings Call Speaker Segments
Tyler Radke
analystAll right. Good afternoon, everybody. My name is Tyler Radke. I cover the data and analytics and vertical software space here at Citi, and we're really happy to have -- Autodesk is our next presentation. We have both the CEO, Andrew Anagnost; and the CFO, Scott Herren. And before I dig in, I have been getting some questions just on the decision to drop coverage and just want to put it out there that it was nothing against the company, but actually, my wife ended up taking a great job at Autodesk, and we decided in the best interest that it makes sense that I no longer cover the company, but we do appreciate Autodesk's continued support of the Citi Conference, and Andrew, Scott, Abhey, really appreciate you joining us today.
Andrew Anagnost
executiveHappy to be here, Tyler. Thank you.
Tyler Radke
analystGreat. So Andrew, I thought we'd just start off on second quarter results, which you reported a couple of weeks ago. And I think the message was that you saw a continued recovery in many parts of the world, although you remain somewhat conservative on the demand trends in the U.S. and the U.K. Maybe just give us some of the highlights for the quarter and level set where your expectations are for the back half of the year?
Andrew Anagnost
executiveYes. So we grew revenue 15%. So it was a nice year-over-year growth. We delivered positive free cash flow in an environment where we weren't sure we were going to be able to do that. Another positive sign that we talked briefly about in the quarter is that some of the customers, where we extended our terms, our payment terms to give customers a buffer, fewer customers took advantage of those payment terms than we expected, which indicates to you that there were people that were willing to use their cash even in a challenging environment. I think the kind of the most important takeaway from all of this, and I think it's important to reinforce this is right now, the way that we're seeing things play out is really right down the middle of all the models we did in terms of what the potential trajectories of the business could be. We're seeing the recovery in APAC. It continues as we progress into this quarter. We're seeing mild recoveries in daily active usage in Europe. There was some dip for the vacations, for the holiday vacations, but that's seasonal, and we expect that, and -- but it's trending back up. And we're still seeing a stubborn U.S., U.K. trend for daily active usage. Not declining but it's not growing robustly. And I think a lot of the uncertainty, especially in the U.S. is contributing to that. Some of that uncertainty unlocking would help a lot, but it definitely contributes. But down the middle, in terms of what we were expecting, so in terms of looking at the second half, we're feeling pretty good based on what we expected to happen.
Tyler Radke
analystGot it. And I think we're clearly not through the end of this COVID-19 pandemic, especially in the U.S. It sounds like from your commentary though, that hopefully, the worst should be behind us. You've obviously been with Autodesk for a while even before you were CEO, and you've seen the company through multiple downturns. Maybe just kind of compare and contrast Autodesk performance thus far through the COVID-19 pandemic relative to other downturns? Understanding you're in the subscription model now, but I guess, any areas that have surprised you to the upside or downside thus far?
Andrew Anagnost
executiveWell, first off, let me give Scott and his team kudos for doing a brilliant job of predicting how our business would respond to an economic shock, okay? It is responding as we expected. If you remember, Scott's been very direct about the dynamics in '08 and '09 versus what we expect going forward. And as you recall, in '08, '09, we saw a 40% decrease in our new business, right? Just evaporated, okay? And some downward pressure on renewal rates. So you saw revenue evaporate fairly quickly in the '08, '09 downturn, right? What we're seeing now is a much more resilient business, all right? Renewal rates are staying very steady, even better than we expected in some respects. We expected more downward pressure. New business hasn't declined anywhere near 40%, all right? And that's a lot, in part, due to the lower upfront cost of a subscription model. They create tailwinds when there's an economic pressure. So what we're seeing is performance, really, basically, what Scott's team said, it was going to be like, and I think that's a great outcome. We didn't want any near-term proof of the resiliency of our business model. We got it, all right? And here it is. Now it doesn't mean there weren't some surprises, okay? And I think one of the biggest surprises, and it's a positive surprise, but it is a surprise is that because of the nature of the pandemic and the nature of this downturn, we saw a bit of a shift towards some of our cloud-based offerings. And there was an early scramble actually for certain companies who hadn't gotten on things like Fusion or BIM 360 Design to get on it and start using these tools in a distributed environment. That was something we never predicted heading into a downturn was the diaspora to work from home and all the pressure that was going to put in our customers. But that will actually -- nobody wanted it to come this way through a pandemic, certainly nothing that resulted in death and is the economic destruction we're seeing. But the truth of the matter is this is going to accelerate the digital transformation in some of our end markets.
Tyler Radke
analystGot it. And just maybe shifting to the bigger picture, hopefully post-COVID and hopefully soon, I wanted to kind of talk about both your strategies in construction and manufacturing. Obviously, in the U.S., there's a big election coming up. And one of the things we often get asked by investors is how potential changes in policy could impact Autodesk's business. So first, I guess, the first thing I wanted to talk about was on infrastructure. If we were to get a meaningful infrastructure bill passed in the coming years, how does that benefit Autodesk? What are some of the things that you're doing potentially in anticipation of that? And, like, where would the specific products that you'd see the uptake in, and maybe if you could quantify those?
Andrew Anagnost
executiveYes. So look, we anticipate that infrastructure spending is going to increase at some point during the cycle. We believe it's a great time for it. Just to put things in context, our infrastructure business is performing right now as well as the rest of our AEC business, which is a great positive place to be starting from. But what we expect to happen is our investment in road and rail, which we've been doing deliberately with a lot of our infrastructure portfolio, will provide a lot of important help in terms of capitalizing on infrastructure spending. But we did something else that had nothing to do with our products that I think is really important. I want to make sure people pay attention to it. We invested in and partnered with a company called Aurigo. And the reason that partnership is so important in an infrastructure spending environment is because Aurigo has a portfolio of solutions that works incredibly well in the capital planning phase of any kind of infrastructure projects. They have the perfect cloud-based solution for the owners, the Department of Transportation, the counties, the people that actually own and develop infrastructure. The partnership between our design preconstruction tools, their early planning tools is a great way for us to bring that whole industry, that whole process to the cloud. And that's part of what we're going to be doing. We think as people see increased infrastructure dollars coming their way, they're also going to take this as an opportunity to modernize their tool set. And let's face it, some of the tool sets in this space are not all that modern. So we feel ready for it, and we do feel it's coming.
Tyler Radke
analystGot it. The second topic related to the potential policy changes is just on the manufacturing side of your business. Like, how do you think about the potential for -- or reshoring or increased domestic manufacturing, how would that benefit Autodesk, if that were to play out?
Andrew Anagnost
executiveYes. So that's something we've been talking about for a long time and been, frankly, preparing for. I mean the whole Fusion tech stack has, as part of its core ethos, this notion of shorter supply chains, more advanced manufacturing, more highly automated manufacturing facilities, the ability to deal with highly networked processes for designing and engineering things. If anything, what's happening now is going to accelerate that trend. It was a decade-plus trend for onshoring to happen. It's less than a decade-plus trend now. Supply chain resiliency has been a big issue during this, supply chain disruption, sustainability issues, the cost of manufacturing onshore as factories get highly automated. There's lots of start-ups now in the area of automating -- highly automating existing factories and producing new types of micro factories. This is fundamentally going to change things, and people are looking very carefully at their supply chains and how things worked and didn't work. And let's face it, it doesn't matter what administration gets in, there is going to be tension between the U.S. and European markets and the Chinese government. And that tension isn't going away, no matter what. And that tension is going to put some pressure on the balance of supply chains. People are going to have backup plans for local supply chains at the very least. Some people might pull their supply chains back in as locally as they can or shift them over to more mature markets in other parts of the world. So it's happening. We've been preparing for it for a while, and we think we're ready. This is another opportunity, just like what I talked about in infrastructure, where people are going to be reevaluating their tool sets.
Tyler Radke
analystGot it. And before I get into some other topics, I just want to remind investors, if you do have a question, feel free to use the chat function through Zoom or shoot me an e-mail at tyler.radke@Citi.com, and we'll try to make this interactive. So going back to the Construction business, I wanted to talk about one of the recent acquisitions you made, Pype, which I believe is kind of in the construction workflow and management space. And that acquisition follows a pretty acquisitive past in the Construction Cloud. Maybe just talk about where the Construction Cloud portfolio is today? How far are we through the integration process? Like, are customers able to kind of have this, like, seamless end-to-end experience? And how are you thinking about just the time line on that?
Andrew Anagnost
executiveYes. So one of the major efforts going on in the Construction Cloud team right now is the integration of the portfolio. The important piece about all of this is that we have a piece of technology that is the foundational integration point, it's called the BIM 360 Docs. It's essentially becoming the common data environment for our AEC portfolio. And everything is integrating on top of that. So the team under Jim Lynch has been super focused on bringing those products together and bringing the technology together in a way that the customer sees a seamless flow of information across the entire process. That process is underway. It's getting -- the customers have seen incremental progress. They're going to see even more progress over the next 6 months. We just recently did do the Pype acquisition. That was targeted at machine learning from the submittal process. And what they're able to do is they're able to automate submittals by using a layer of machine learning that actually gathers and pull together the right kind of information immediately or in very short order. And what that provides is not only more rapid creation of the submittal, but a more accurate submittal, which is super critical because when the submittal is wrong and the change order that's generated from it is wrong, that just creates more changeovers, more submittals and more churn. So the Pype acquisition is kind of a natural extension of the portfolio, easier to integrate in than some of the bigger acquisitions we did previously.
Tyler Radke
analystYes. And sticking on construction, I think one of the tailwinds that we've heard from Autodesk for many years has just been around the lack of digitization and digital technology used in the construction industry, especially relative to the rest of the economy. I think there was a PwC study that said it was, like, one of the least digitized industries. But I guess, specifically, I mean, how does Autodesk benefit from digitization from a product perspective? Like what products, I mean, obviously, you have a really strong heritage on the design side, which is digital, I guess. But, like, how do you benefit from that digitization from a product perspective?
Andrew Anagnost
executiveWell, there's 2 places that we benefit, okay? One is it offers an adjacent opportunity for us in construction workflow management, preconstruction, site execution and hand-off to owners. But the other thing is digitization also favors BIM. It's really hard to have a full digital pipeline in the modern world without having it based on a 3D BIM technology. So what you see is the increasing trend towards digitization in the space is going to increase the adoption of 3D. And I know Revit is a very successful product for us, but penetration of BIM in the full market, even in the U.S., is still in the early stages. So it's going to accelerate the penetration of BIM. A 3D modeling technology is more expensive than 2D technologies. So you're going to see some acceleration in that space. But more importantly, bringing that building information model down to the rest of the construction process through what we're doing with the Construction Cloud offers a huge opportunity for us. And you know as well as I do, and we've talked about this a lot, the construction industry is struggling to become more like the manufacturing industry, but the gap between IT spend for manufacturing and what AEC spends on IT is huge. Now they'll never close that gap. I mean it's going to be probably not in my lifetime that AEC spends as much as manufacturing on a percent of turnover, but that gap is going to close. And it's going to close quicker than we expected, and that's going to represent significant opportunity.
Tyler Radke
analystGot it. Got it. So we've had a few questions come in. I guess one kind of relates to the overall industry and how you're thinking about it. But an investor asked, how would a combination of Bentley with Siemens impact the industry in your view?
Andrew Anagnost
executiveWell, you've all seen Bentley's S-1. It's a very uninteresting business. A matter of fact, really, their business is probably tied to organic growth in the accounts they already have. And the Bentley portfolio is not a modern portfolio. They have not invested in cloud. They have not invested in some of the tools that we have. And remember, we have partnered deliberately -- we've acquired best-in-class cloud tools like PlanGrid, which we're making lots of headroads into the Departments of Transportation, which was like Bentley's home turf. The partnership with Aurigo is another factor here. Remember, they're born in the cloud, too. And people in these industries and in these Departments of Transportation and other parts of the supply chain are already seeing if they want to be fully digital, they want to get on the cloud and cloud-based tools moving forward. So while Bentley being acquired would -- may give them access to certain things, it doesn't change the fundamental position of Bentley in the market. They're a replacement target as far as we're concerned.
Tyler Radke
analystYes, yes. Okay. And Andrew, I think one of the first things you communicated when you were first CEO was that you were focused on making the Construction Cloud, I think, a $1 billion business at Autodesk. And I think, clearly, you're probably not done there. At the Analyst Day, you did allude to the fact that manufacturing might be the next focus area, maybe -- especially in 3 to 5 years from now. Maybe just talk about Autodesk positioning in manufacturing? And how does Autodesk take on this market that some would argue is relatively well established with large incumbents?
Andrew Anagnost
executiveYes. So there's something different about the AEC market and the manufacturing market. The manufacturing market, especially on the design and data management side, has a long history of displacement, right? Technologies come along that are different, differentiated, better and they replaced the existing incumbent technologies. This happens about every decade or so in the manufacturing space. That happened to Autodesk. Autodesk had a tough battle with SolidWorks, where SolidWorks grabbed some market share from Autodesk in the manufacturing space. We held on to certain aspects of it. PTC was before that, where they took a lot of market share from companies like Unigraphics and I-DEAS and some players that don't exist anymore. This is an ongoing process in the manufacturing industry. Right now, the new technology platform of the future for manufacturing is the cloud. And it's not just the cloud as a data layer, it's the cloud as a machine learning layer, it's the cloud as a process flow layer. And that is the new frontier, and we're well positioned for competitive displacement right now. As a matter of fact, we are gaining market share against our most significant competitor in the space at this point, and that's going to continue. And that is part of the long history and legacy in this industry of new technologies refreshing the industry over and over again. And we're now out in front of the wave, whereas before, we were a little bit behind the wave.
Tyler Radke
analystRight. And I guess a follow-up. As we try to triangulate the timing on that. Obviously, it's tough to predict exactly when we see replatforming. But relative to what -- I think what we see in terms of growth rates in AEC, it still seems like manufacturing, at least from a growth rate, isn't quite growing as fast. But when do you kind of think we see this bigger replatforming play out in the manufacturing space?
Andrew Anagnost
executiveYes. Well, it's already starting, and I want to make sure that you know it that our manufacturing business is growing faster than our largest competitor in the space, okay? And you know who they are and what application that is, which is an important point at this point, all right? We believe the current environment is going to accelerate this transformation. We're very deliberate in what we're doing with regards to the Fusion business and how we approach the market. It takes a long time to replace incumbent solutions. That's why we've been very clear that this transformation isn't going to happen overnight, but it is going to have a 5 year -- a significant 5-year impact on Autodesk's business.
Tyler Radke
analystGot it. If we talk a little bit about the go to market, Andrew, be interested to see what you're seeing from your largest customers in this environment. I think on the call, you talked about the second half of this year being pretty heavy from an EBA renewal perspective. So obviously, it's a tough environment, especially in the U.S. where you have some big customers. But how are you thinking about the propensity for those customers to expand? And maybe as you think about those customers, like, how much of the portfolio are they using? And what would drive those expansions?
Andrew Anagnost
executiveYes. So interestingly enough, even in accounts where we're seeing usage slightly depressed because of the COVID environment, customers are still looking to invest more in us because most of our customers understand that the current cycle is kind of more like this than it is like this long protracted thing. And they recognize that their usage, which was already trending up over multiyear periods, is going to continue to trend up over the next multiyear period. So the negotiations we're having right now are for larger token pools for the EBAs. And what's the price you're going to give me on the tokens and how am I going to get this? So we're actually having a lot more strategic discussions with customers about taking a bigger deal with Autodesk so that they're ready for the next 3 years because they knew where their usage was trending. So what they want to do is lock in that usage now rather than wait to kind of negotiate add-on tokens later. So that -- some of our customers are saying, "I'm in a better negotiation -- negotiating position right now with Autodesk in terms of pulling -- looking for what my future needs are and getting it into the renewal I do this year." So it's quite interesting that even companies and customers that have seen downward pressure are having these kind of conversations with us. So we're still really bullish about our EBAs heading into the second half of the year.
Tyler Radke
analystGot it. And we've had some financial questions come in. So I won't put Andrew on the spot on these if you want to jump in, Scott. But just a couple of questions on, I guess, free cash flow and margins. I guess, first, is you did have a decent beat on free cash flow in Q2, at least relative to the Street? I guess why doesn't that roll through on the guide? And then just any high-level commentary on confidence in FY '22 margin expansion despite maybe a products mix shift to the cloud.
Richard Herren
executiveSure. And we talked about this a little bit on the call, Tyler, the -- we had a pretty significant beat in free cash flow in Q2 relative to what we expected coming into the quarter. The biggest contributor to that was we had -- when the pandemic hit and we saw the impact it was having on our customers and their -- they went into cash conservation mode in many cases and ended up with some liquidity or some concerns about liquidity anyway. It didn't actually pan out that way, but they had concerns as it started. And so we've launched several programs to help our customers, right? We gave extended pre access to all of our cloud-based collaboration products. That actually became a great seeding program for things like BIM 360 Design and BIM 360 Docs. But we also extended payment terms. And we extended payment terms from what averages at about 30 days for a standard payment to 60 days. And our expectation was that was going to push a lot of the collection of Q2 sales out into Q3. And that's why we expected cash flow to be significantly lower. We ended up having a lot of customers not take advantage of that. In some cases, it was driven by a weak dollar, and they would like to go ahead and pay because they could translate their cash at a better exchange rate. In some cases, it's just they stuck with their standard routine and paying us at 30 days. And so it wasn't necessarily an impact for greater cash flow for the year as it was more like they ended up getting collected in the second quarter of the full year cash flow that we expected. So that's the beat in Q2 and why it doesn't roll through. As you look out our fiscal '22, I don't want to back into giving your fiscal '22 guidance sitting here on September 9. But we've talked about the path between fiscal '20 and fiscal '23 not being a straight-line linear path, right? It was never our expectation, and still not our expectation. But we're at a point in the transition where we can both grow spend as we need to, to invest in continued growth of the business and improve our margins. And so I do expect margins to increase. Obviously, revenue will grow next year in fiscal '22. I expect margins to increase again, but not on a linear path, between where we ended this year and the 40% that we've talked about in fiscal '23.
Tyler Radke
analystOkay, okay. That's helpful. And just another follow-up on that, that we got is, to what extent is there risk to long-term target? Should we see any more kind of COVID flare-ups?
Richard Herren
executiveAs you can imagine, I'm sure you've been doing the same from your standpoint. I've been modeling scenarios and probably killing my team modeling scenarios over the last 6 months. And the way we do it is we have a fairly sophisticated model, obviously, that predicts the path of our business. And we ran a 3-level case, a best case, a low case and a mid-case and then we've continually updated that. As another month would close and we'd see how the various variables were tracking, we lay those in, we then trend those out, run it through, and we're running that through not just the end of fiscal '21, but all the way out, actually even beyond fiscal '23 to understand the impact of various scenarios on what that looks like and what the path looks like on the top line, what that implies for spending, what that implies for net income and obviously, what that implies for cash flow. And I feel confident in our fiscal '23 targets in all those scenarios. So it's not a case where if one little thing goes wrong, suddenly, we're going to be significantly off in fiscal '23. I feel good having done all of the scenario modeling we've done, and we're on track for the fiscal '23 targets we've laid out.
Tyler Radke
analystGot it. That's super helpful. So Andrew, I think going back to the go to market and obviously, this is a lot different than the EBA renewal side. But I wanted to talk about noncompliant usage, and I think this has been a pretty solid area of success and kind of ongoing driver for the company. But I think over the past few quarters, you've announced several 7-figure deals actually coming from China. And at least the way the company has talked about it, it seems like the contribution from this initiative seems to have picked up, at least relative to a year ago. Maybe just talk to us around the relative momentum of the noncompliant usage monetization? What's driving the success? And how should we think about that going forward?
Andrew Anagnost
executiveYes. So I've always told people there was never going to be any kind of hockey stick associated with noncompliant businesses. There's always going to be a steady kind of growth vector for Autodesk, kind of the gift that keeps giving for years to come, okay? That positioning is unchanged right now. Now if anything, you are seeing, where we have doubled down our efforts, increased success. We have pulled back a little bit this year, and we've been very clear about that, and that's deliberate. So what you're seeing right now is robust license compliance activity going on in places where the economy is recovering. So Asia Pacific in particular is where we're seeing the big deals and where we're seeing a lot of activity and a lot of action and you'd expect that to continue. We're being cautious and measured in Europe where we're seeing some economic growth, but we don't want to tip the scales over to getting into our customers' environment right now where they're struggling. So we're being prudent, targeted and cautious in there. And we're kind of really slowing down in the U.S. and the U.K. in particular, all right? And that's a temporary thing, but it's appropriate given the environment we're in. As those economies improve and as we see usage improve in these various places, we're going to then start moving progressively to more strict enforcement. So there's a little bit of a pause this year, even though you're seeing some of these great indicators of what we do when we focus, but those indicators, you see what we do when we focus, those are, like, carry on moving forward into the other geographies. But right now, it's a more cautious approach, but the long-term outlook on license compliance is unchanged.
Tyler Radke
analystAnd just as you think about the opportunity, obviously, a license compliance deal in the U.S. or Western Europe, maybe it's even a company that doesn't realize they're using unauthorized licenses where, maybe over in Asia, it might be more intentional. But I guess how are you thinking about the relative opportunity of those 2 bases?
Andrew Anagnost
executiveWell, look, there's plenty of noncompliant usage in the mature markets. We've talked about that many times. We could achieve all of our noncompliant goals just by focusing on mature markets. It's certainly true that noncompliant usage as a percent -- or as a multiple of compliant usage is higher in Asia Pacific. There's no doubt about it. I wouldn't -- I would encourage people not to see that as some kind of long-term windfall. I think there's a lot of debate on how much of that business we will ultimately capture over time. But there is plenty of noncompliant business for us to achieve our 5-year goals for this part of our go to market.
Tyler Radke
analystOkay. Got it. So obviously, the subscription transition has been a huge topic at Autodesk, and it's pretty clear, it's unlocked higher lifetime value and definitely puts you in a much better position to weather the downturn here. I wanted to kind of pick your brain a little bit, Andrew, on thinking about an eventual kind of true cloud transition. And we talked -- touched on it a little bit with things like BIM 360, and you have added a lot of interesting cloud capabilities. But it seems like the industry as a whole still seems to be in kind of this desktop world. But how do you think about kind of a more robust product transition to the cloud and just the customer appetite for that?
Andrew Anagnost
executiveYes. Well, so let's be clear right now. Our cloud portfolio is the fastest-growing part of the company right now, right? It's growing faster than any other part of our solution set, which is kind of an indicator of the future momentum we have there. We think the appetite, especially post COVID, for things like BIM 360 Design and even a Fusion-like effort on the Revit side -- for instance, there is no equivalent to Fusion in the AEC world right now. That could change in the coming years. We see the appetite is pretty robust. I mean I think what you saw with the Fusion success we had in Q2 delivering over 10,000 net adds gives you an indication for the appetite people have for these cloud-based solutions and cloud-based price points. So I see nothing but continued growth in this space. If anything, it's accelerating. Yes, we had some headwinds on site execution and construction because of the nature that construction projects stopped on site. But we saw tailwinds in preconstruction planning solutions and in in-office solutions around collaboration with Revit models in the cloud and around Fusion. So the appetite is there. I think things like COVID and the current downturn have only accelerated that opportunity.
Tyler Radke
analystGot it. So we've had a couple more questions come in. One is just a question competitively, if you've seen win rates turn more favorably relative to Procore kind of over the last 6, 12 months as your competitive position -- or your Construction Cloud portfolio has matured.
Andrew Anagnost
executiveYes. So we feel like we're gaining some share in that space. Look, it pays to be a company that has a portfolio that covers the full breadth of the process from design to field execution. It's not a great place to be to be a company that only has a field execution solution in the mid-market of construction in the U.S. because that part has been heavily hit, and those customers are actively renegotiating their contracts and pushing back on prices and all those things. We're not feeling that pressure, all right? And so it's -- we're definitely in an enviable position here. And we think competitively, as we come out to the other side of this, we're going to be stronger simply because we could continue to invest whereas other people were laying off during this cycle. So that -- it's hard to recover from that kind of shift in the power balance.
Tyler Radke
analystRight, right. And a financial-related question that came in was -- Scott, was just in terms of financial metrics or indicators that Q2 was the trough, how should we think about that? Is it a trough in billings growth, a trough in new business, which maybe we don't necessarily see in the numbers, but just help us understand.
Richard Herren
executiveYes. You nailed it, Tyler. It's those 2 things. It's the trough in the new business growth and it's the trough in billing. So we're beginning -- we expected to see a real significant impact to multiyear. Multiyear was -- had been reverting to the main actually every single quarter throughout fiscal '20. Started off strong in fiscal '21. It was almost back to where it had been historically. And then as the pandemic set in and market shut down, our multiyear rate declined, not -- it didn't fall off the table, by the way, but it declined, and we're seeing that pick back up. We saw it pick up sequentially throughout each month throughout Q2. And so it was a trough in terms of billings that was driven by multiyear taking the biggest impact in the second quarter. Also feel like it's the trough in new business as we began to see markets come back out of the pandemic and reopen. We pointed out specifically China and Korea and Japan that were the first hit but were also the first to come back out. And as it did, we saw -- and Andrew has talked about this several times, we saw usage, daily active usage and weekly active usage, return to where it had been and in some cases, near the pre-COVID levels. And as that happened, the new business began to pick up in those markets as well. So that trend has swept across -- beginning to sweep across Continental Europe, less so with the U.K. but across Continental Europe, and we expect to see that trend continue across the U.K. and the U.S. as we look ahead.
Tyler Radke
analystOkay. And a couple of clarifications on that. So I know in '08 and '09, it was pretty easy to see what new business did because you had perpetual license model. I think it's down 40%, 50%. Obviously, it doesn't seem nearly as bad. But where did kind of new business trough off at, if there's a rough number you could point to?
Richard Herren
executiveWe did. We talked about it from a volume standpoint in the mid-teens in Q2.
Tyler Radke
analystOkay. Mid-teens. Okay. And then in terms of just the daily active users on the construction side, I think, obviously, you've talked about Asia, certainly getting back to pre-COVID levels and parts of Europe. What's kind of -- maybe clarify a little bit what you're seeing in the U.S.? Are you seeing kind of continued recovery? Or is it kind of one of these recovered and now it's kind of holding steady below pre-COVID levels? Just clarify the commentary on where you're seeing U.S. monthly active users.
Andrew Anagnost
executiveYes. So it's -- essentially, what we're seeing is, it's holding steady, increasing slightly, okay? But we're seeing -- it's like we're seeing a much more robust pull up in Asia and Europe than we are in the U.S. So it's kind of like the U.S. is on a much longer runway, maybe taking off from a higher altitude and plane's pulling up a little slower, okay?
Tyler Radke
analystI see. I see. Okay. And then we had a question come in just on multiyear promo. So should we kind of expect those to increase from the standard 10% discount as we go into the back half of the year?
Richard Herren
executiveNo. I don't see a need to do that, Tyler. We've got a strong renewal rate, and you see that reflected in our net revenue retention rate, which kind of gives you a sense of renewal rate on a dollar basis. I don't see a need to sweeten that deal. In fact, the way that it was recovering throughout fiscal '20, I had the opposite concern that it won't get to a level that was not sustainable long term, and that we're going to have to actually back off a little bit on our offer. I don't see the need to back off on it at this point, but I also don't see the need to sweeten it. And I think it's -- I think we're in a -- it's a relatively standard offer, 3 years, 15% discount. I think we keep it there unless things change dramatically.
Tyler Radke
analystRight. And then a question just generally on the channel. Obviously, channel is super important for Autodesk. And there have been changes over the years, especially as you went to changes in compensation on -- versus paying for renewals. But maybe just give us an update on some of the initiatives that you're working on with the channel partners and kind of how the recent changes have been perceived.
Andrew Anagnost
executiveAll right. Did you want to go ahead, Scott?
Richard Herren
executiveYou want to do it Andrew or I'm -- yes. How about if I start and then you...
Tyler Radke
analystNo, why don't you start?
Richard Herren
executiveYou can jump in and refine. You know we've made -- we've kind of continued to evolve the channel programs over time, Tyler. And at a high level, kind of the first phase was moving the way the channel gets paid from front-end discount, meaning you discount into the channel and then they have the ability to discount further, moving more the way they get paid to the back end because a front-end discount simply means whoever is willing to give away the most profit margin wins the sale. And it doesn't end up staying in the hands of the channel partners. The more we can move that to the back end, the more we can say, "Hey, you'll earn it based on a specific set of activities that are -- that help us choreograph what we want the channel partner to do so that we're not, with our own sales team, kind of double covering and tripping over ourselves with the channel partners. So we've had over -- an evolution over a period of years now, a pretty significant move of channel compensation from the front end to the back end. We've also spent a lot of time with the channel partners through the transition and coming out of it, explaining to them the value-added part of value-added reseller. I don't mean explaining to them that they didn't understand it. I mean explaining to them that that's where they need to drive, not the predominance of their revenues, but the predominance of their profits need to come from that services business. And when you look at our biggest -- our platinum partners, the ones that are having the most success, they're the ones that very quickly pick that up, built an annuity model by moving quickly away from perpetual license and over to subscription and then along with that, built their services business to a very successful level. So those are -- at a high level, those are the big changes that we've made over the last few years. We've done some other things to -- for example, in AutoCAD LT to make sure that the margin that we earned on an LT sale that we were ambivalent, whether it's sold through the e-store because it's more of a bought product than it is a sold product, right? So that we're ambivalent, whether they -- it gets bought through a partner or bought through the e-store. So we've made some other changes like that. But it's largely been trying to focus them in the areas where we want them to focus by moving more of their profit model to the back end and away from the front end. Andrew, anything you'd add to that?
Andrew Anagnost
executiveYes. No. I mean I think we've been clear that we're definitely moving towards a different mix of our business. But the channel part of our business, we got -- talked a lot about 50-50 between channel and direct. The channel part of our business is still going to be bigger. They're going to be paid differently than they are today. I think that's in our interest and in their interest, frankly, because as you move to a cloud model, that's kind of inevitable. But they're still a critical part of how we go to market, and you're going to continue to see us invest in them. And the ones who have been through us with all this, our biggest, are just getting stronger, and that will continue.
Tyler Radke
analystGot it. And then we had a question just as it relates to manufacturing. And I think this is kind of down the road as you'd focus on that maybe more in the coming years. But do you think you need to be as acquisitive there as you were in kind of this construction management space to really make that the business that you want it to be long term?
Andrew Anagnost
executiveWell, remember, we were -- we've been in the manufacturing space for a while. We're arguably, by volume, one of the biggest players in the space, all right, with this move through in the market. In construction, our footprint was very small relative to where we wanted to be, and acquisitions were really necessary to getting the portfolio where it is. I'm not saying we won't be acquisitive in that space. We likely will be. We've always been acquisitive. But I just want to make sure that you understand we're not starting from a position of 0 here. We're starting from a position of relative strength and growing market share right now. So we'll acquire in areas we feel are significant drivers of future value, right? And I think that's where you want to see us paying attention is, either we'll see a tech tuck-in that's important or something that's driving significant future value in the market.
Tyler Radke
analystYes. Andrew, one of the final things I wanted to touch on as we wrap up here was just in relation to one of your recent blog posts that addressed some of the concerns that a group of customers had around price increases and a perceived lack of Autodesk investment in core products like Revit. Maybe just talk about that issue and kind of how you're working with those customers in driving that higher perceived value?
Andrew Anagnost
executiveYes. So we've been working with those customers directly already. We reached out to them. We've had several listening sessions with them. I think the position that had been placed in those blog posts pretty much clearly lays out where we're at, right? We were empathetic around -- areas around core -- core functionality for the architecture market. We knew that that was underinvested in previous years. We even increased investment at the beginning of this year. So we saw this challenge coming. We knew that the architecture users were not getting the same level of investment in terms of new functionality. There's lots of guts at Revit that have been changed that they'll see benefit on in years to come and next year and years after. But we knew that they weren't seeing forward, in their face, customer functionality at that speed. At the same time, we were super clear with them about -- "Hey, look, we don't agree with your arguments about pricing. You're paying us less than you would have in the perpetual model as you grow." And when a customer, there's an expectation that they're going to grow their revenue, grow their number of users but not pay more for software, there's just never going to be a common ground on that point. But the amount of common ground we have with these users is much larger than the disputed territory. And I think that's the one thing, I think, that's important to take away here. We knew there were functionality gaps for the architecture segment. Look for us to continue our investment in that area and look for us maybe to accelerate our investment in certain areas of functionality that are relevant to architects. But I think the blog posts speak for themselves. They laid the groundwork for, "Hey, we agree here. We don't agree here." And I think we did a fairly good job, and we're engaging with those customers one-on-one and as a group on an ongoing basis.
Tyler Radke
analystGreat. And maybe in the last minute or 2, Andrew, if you could just kind of leave us with your top 3 priorities as CEO as we head into the next year.
Andrew Anagnost
executiveYes. So continued digitization of the AEC market. This is not optional. We're going to double down on this because we see acceleration coming out of this pandemic. It's been an unfortunate way for some of our customers to realize that they were vulnerable. This is not the way we expected this to happen, certainly not with something with the economic and human impact of a pandemic, but it has happened, and we're going to make sure that we stay ahead of that trend. You're going to see us accelerate our investments and focus in manufacturing, especially on the go-to-market execution side because the tide is turning there as well with regards to share shift and the people's adoption of new types of solution. And you'll see us ramp up and continue to invest in our noncompliant efforts over the next few years and build those out to be an engine that continues to deliver a low level of growth for Autodesk for years to come.
Tyler Radke
analystExcellent. Well, thanks so much for the time. And Scott, Andrew and Abhey, we always appreciate the support for our conference. And luckily this year, you didn't have to hop on a plane and fly out to New York. So thanks as always. And for all the investors on the line, we'll talk to you soon.
Richard Herren
executiveThanks, Tyler.
Andrew Anagnost
executiveThank you, Tyler.
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