Blackbird plc (BIRD) Earnings Call Transcript & Summary

March 5, 2025

London Stock Exchange GB Information Technology Software earnings 54 min

Earnings Call Speaker Segments

Operator

operator
#1

Good morning, ladies and gentlemen, and welcome to the Blackbird plc Full Year Results Investor Presentation. [Operator Instructions] The company may not be in a position to answer every question it receives during the meeting itself. However, the company can review all questions submitted today and will publish the responses when it's appropriate to do so. Before we begin, as usual, we would just like to submit the following poll. And if you could give that your kind attention, I'm sure the company would be most grateful. And I would now like to hand you over to the executive management team from Blackbird plc. Ian, good morning, sir.

Ian McDonough

executive
#2

Good morning, Jake. Thank you very much. Ladies and gentlemen, thank you very much for joining us this morning. Today, we've got a presentation team who I'll introduce as we go through. Steve will be the first one to present. You know Steve White, our COO and CFO. So let's go straight into the deck. Okay. So we are Blackbird plc. We are AIM listed, and we have 2 products. We have our Blackbird, which is for high-end news and sports. And we have our new platform, elevate.io, the vision of which is to be the pro video editor in a browser. It is the video editing platform for creators and for corporate video. Both platforms are built on our patented technology that allows for very fast navigation, smooth playback and an efficiency that enables online video cost effectively and on any device. It's proven and tested on marquee customers around the world. So highlights of 2024 and early 2025. Well, this has been a period of some really big landmarks. First of all, Blackbird was used at the very pinnacle of major sports and news last year, including the Paris Games, where 75 feeds of live sports came through the platform at any one time, and it was used by editors all around the world to cut stories and events from individual athletes and national champions for individual markets. Also, Blackbird division last year, for the first time, made a positive EBITDA margin of GBP 0.5 million and also made a profit last year. Now what we've also done internally is also look at our talent in the company, and we've brought in -- we've restructured our entire Board. Anne de Kerckhove, you met last year, is our new Chair. And we brought in 2 other Non-Executive Directors, Youri Hazanov and Nick Lisher. Nick, I'm going to introduce a little bit more later, but Youri Hazanov, just to give you some background again, is from YouTube; and also latterly, Jellymack, where he has an intricate knowledge of the key players in the creator economy. And most importantly, early this year, at about 3 weeks ago, we launched our Creator payment tier for elevate.io. So we're just early days at the moment, but we are about, say, 3 weeks in. We already have 100 subscribers from around the world in multicurrency-s. So a really big step forward for the platform and delighted with that progress. Now I'm going to pass over to Steve to talk you through the numbers.

Stephen White

executive
#3

Thank you, Ian. So our revenue in 2024 was GBP 1.61 million. And whilst that was down on prior year, mainly due to the A+E contract loss that we announced in 2023, we had a really successful half 2, with 4 of our major deals being renewed. We did multiyear renewals with the global financial news organization and with FIFA, and we also had successful annual renewals with CBS Sports and the U.S. Department of State. That all led to our order book being up 3% at the end of the year at GBP 1.83 million. We continue to be very mindful and sensible with our cash position and very tight in terms of our cost control. And despite the increased investment in the elevate platform, our cash burn was down 1% year-on-year at GBP 3.8 million. We have a very healthy balance sheet, no debt and had GBP 3.8 million of cash at the end of the year. And during the year as well, we raised GBP 1.1 million in terms of replacing to bring onboard some high net worth engaged individuals.

Ian McDonough

executive
#4

All right. So elevate.io is the big part of the presentation. So elevate.io is how we are going to scale our company. It is the pro video that anyone can use, i.e., it's in a browser, it is easy to use, has one workspace and is fully collaborative. Now I've been lucky enough to bring on some really top talent over the last couple of years, including Sumit Rai, who is going to do a presentation in a second; and Nick Lisher, who's also going to present. So Nick joined us as a Non-Executive Director in August last year. He's since come on as a consultant to the executive team in January. And he previously scaled successfully businesses at Depop, Nextdoor and most recently, at Flo Health, the world's largest health app. So before I continue into this presentation, I'd also like you to hear from some of our users and subscribers to elevate.io in a short video. [Presentation]

Nick Lisher

executive
#5

Super. Thank you, Ian. And just wonderful to see some of the energy there from our early customers of elevate.io. Thank you for the introduction, Ian. It's really, really exciting to speak to you today about the future of Blackbird. And just to give a little color on why I'm so excited about elevate.io. As Ian mentioned, my background is as a CMO for some high-growth tech companies. And when I was approached last year about joining the Board of Blackbird, when I looked at the elevate.io product and what it was going to become, my overwhelming feeling was that I couldn't wait to put it in the hands of my teams. And I just want to dwell on this statistic on the screen for a second. 91% of businesses is now leveraging video as a key marketing tool, and 70% of marketers say video outperforms other content types. And so what's happening out there in the market is that marketing teams, HR teams, internal communications teams are being told and are seeing the market and seeing that video creation, making more video, is the way to succeed. Now I spoke about this with an ex-colleague. And he said to me, "Look, I've got all this raw footage, and I need to make 40 different versions of an advertisement for paid social. And I feel like it would take me longer to write a brief for a professional video editor than it would just to pick up a tool and make it myself." And that's why when I saw elevate.io, the vision from Sumit and his team and the brilliant product they put together, that I'm so, so bullish that it's the tool that's going to transform marketers and corporate teams' ability to make more video because video is becoming the most important communication tool, promotional tool and advertising tool out there in the market. But if you're a pro video editor, you've got tons of brilliant tools to make very professional looking video. And if you are a solo content creator on TikTok, you've got tools that give you filters for days. But for the teams that want to create pro video and want to pick up the tooling themselves, there is a sweet spot, we think, for elevate.io and what I've personally seen leading those teams up until now as well. So let's dive into some more stats here. More video, more growth. I'll say that again and again. Teams are being asked to make 3x more video than they were 5 years ago. 68% of marketers, 68% who don't currently use video, plan to start in 2025, and the killer stat here, that 37% of them cite uncertainty about where to start. Now if you're a small business, a team of 20 people, 30 people, you probably got 20 or 30 4K cameras in your pocket if you're using iPhones or high-spec Android phones. You've got the ability to shoot video. And salespeople are being told, "You need to make video to make LinkedIn work." HR teams are being told, "You need to create video to onboard people." Marketers are being told video, video, video. These teams don't know where to start, but we feel that elevate.io is the perfect platform to get them going. I hand over to Sumit.

Sumit Rai

executive
#6

Thank you very much, Nick. Just to repeat what Nick said, when we obviously started on this process, as most of you who have been on the journey with us know, we looked at what the high-end tools that service the higher end of the market are capable of. And of course, with those tools come with some downsides: the installation, the complexity, et cetera. And we looked at, obviously, all of the online tools as well, and we are already a provider in that space. And most of the online tools are very, very focused on very short-form video. They don't really cope with the needs of, let's say, the more organizational world, something that's slightly longer form. So we looked at the two together. And again, based on the technology that we've already developed within the company, that's used, we've already solved a lot of the problems that it's very hard for the low end to deal with and I've not just needed, for example, for the high end. So for us, it was all about quality and convenience. It was all about being able to cope with long-form video, being able to have a stable platform that works, that's easy to use and smooth. Any of you who have used elevate and you compare it to other online platforms will immediately notice the value of our own codec and how much easier it makes producing video that's certainly longer than a few seconds long. Of course, this is still an early part of our journey, but we are working on things like file management, a marketplace, further distribution and more like features effects and filters and things like that. So whilst we've got a long way ahead of us, already, and I urge anybody who hasn't tried it, to give elevate a go because what you will find when you compare it to the high-end tools, obviously, the ease of running it is a lot easier. But when you compare it to the low-end tools, you really will begin to understand that there's a lot more value for people who are creating slightly more complex video than just something very, very simple. So just to summarize that, the big things that we've always kept at the heart of the elevate.io strategy is that we always wanted the product to be browser-based. And our real test for this, we have a number of Chromebooks, very low-spec machines, these machines are sort of less than GBP 300. And that's always been our benchmark, is that can this run on almost anything. Now there is a limit, a 10-year-old machine maybe may struggle. But anything that's modern, anything that's been used from organizations to schools, we've had a lot of take-up within the education space, so we know that one of our big selling points is not to have the very high-powered computer, which is very prohibitive for many environments. We also know that collaborative is always going to be at the core of what we do. This is something that the high end of the market fails at very badly. We've often talked about the problems of whichever machine the project starts on, it will die and live on that machine forever. It will never move around, and it's very hard to collaborate. And even though there are tools which have come about in the last 10 years to help with things like review and approve, as an aside to the editing process, they're not fully baked in. And we are obviously moving more into that space, already on top of the fact that we are able to do the genuine collaborative, both editors at the same time actually working on a time line that none of the high-end software can do. The other thing, which is something that you're going to see more, coming more towards elevate is the idea of there being one workspace, the idea that the team together can have 5 or 6 people or 20 people working in that team, and they can all access the media that they've used on previous projects as well as core common assets like brand assets, titles, backdrops of things that they're putting together. It sounds trivial, but that's something that always gets in the way of the high end. There's always somebody else who's saying where is that file, where is that backdrop that we used, or where is that B-roll that we used on that other project. They're lost on a hard drive somewhere in a cupboard. So we think we're solving 3 really important points. And what I want to do is tell you a little bit about the things that we've just finished and the things that we're working on. And those of you who have followed our journey, you know that we've spent a lot of time getting the infrastructure for elevate right so that we can speed up down the line. The usual way of software development is you pace at the beginning, but then you slow down because you haven't set the infrastructure up right. So for us, one of the largest pieces of infrastructure was that last point about the workspace and teams and building all of what we needed to do to make it so that we can offer our customers a genuine collaborative experience, not something that just runs on one machine or one individual user can log on online. So our billing is more than just a credit card. In fact, we support Apple Pay, we support PayPal. We support lots of payment mechanisms. But the billing is a lot more -- it's not bigger than that. It's actually the management of the whole team. And you may not see so much of that at the moment, but the infrastructure is being put in place to make it easy for organizations to expand and as we introduce different types of role, like a viewer role, and more storage and more capabilities. We have the billing infrastructure in place. We have pricing in 31 countries. All of that infrastructure and the handling of that has been taken care of. And billing is not trivial. For those of us who have worked in online payments before will know that it can be a hugely complex part of the business, but we've made something that's going to scale, and it's going to be very, very streamlined. And we're very happy with the progress there. The other thing that we've been working on recently, for those who have noticed, is the support for vertical video and really any other resolution, so a square video and 5:4, which is very popular in social media. Now we know that this is going to expand our reach into the marketing teams and, of course, into the more just general social media. It's something that the technology has always been capable of, but we wanted to make sure that our implementation of it was done well, and we're very happy with what we've put together there. Now the things that we're working on at the moment, we're very, very close to releasing comments. That, again, ties to the workspace idea because not everybody is going to be a video editor, not everyone you're working with. For some people, they're just going to be previewing what you've done and want to have a say. And rather than e-mailing that in WhatsApp, I mean, everyone we spoke to in focus groups said there's 5 different streams of conversation. There's people who are talking on Skype, people who are talking on WhatsApp, people who are talking on e-mail, all just to get the feedback. And it's really hard for an editor to assemble all of that feedback, which is all coming in at different times. So we're building comments directly into the product so that people can share their videos with their team, have the comments made in real time, they can discuss it there, they can dismiss them when work is done. This is a common paradigm we're obviously seeing in other products. So this is coming out very soon. We're very pleased with the progress on it. It's going to really help boost the reach of our users. One of the biggest things that we've obviously had in the infrastructure, but we have yet to surface to the front end, is the true media management and folders and the ability for our organizations who are using us and the teams that are using us to organize their media effectively, not only within a project, but also with all the projects that they've ever worked on. So starting off within the project, we're making it so that people can easily separate their audio and their B-roll and their different cameras and just organize their media a little bit better. Now this is crucial, especially when you're working with other editors because you've got to have some structure. But beyond that, we're expanding the media management so that it can be across the whole team, so that you can now have organizations who can categorize their media for like their things, their brand assets, the conferences that they've done. They can organize them all into folders, making it easy for people to be able to go back and say, "Let's use that video from last year," or "Let's pick that B-roll that we used somewhere else." Yes, that's important. And one of the things which is also very important that we've been working on is the speech-to-text engine. So that's the ability for users -- and this is like the first feature that's going to open up a lot of AI features for us. It's the idea that someone can produce their video edit and at the click of a button, get a really nice transcription, which appears on the screen. We obviously will eventually build in translation into that and be able to go the other way and be able to do things like generative AI. But these are features that save people time because doing transcriptions by hand, manually, it's just so tedious that no one really wants to do it anymore. It really is much more effective to just be able to hit a button, get that transcript, whether it's for social media or, if it's for long form, like it's a conference, an hour-long conference, it's even more important to be able to click a button and have AI view the work for you because it's costly or time consuming to do yourself. So that's another thing we're working on. It's one of many features that are going to be coming down the line in that space. When you look at the road map, all of the road map that we put together is really focused on servicing customers' needs as and when they come up and as and when we attack the markets. Whilst we have a general solution, it doesn't mean we can spend our efforts going to everybody at once. We do have to use our general solution and build up strategically the functionality to serve the different markets that we're going to be coordinating with marketing on so that they are focused to go and get that. So the order may not always feel sometimes the easiest for us because they're definitely not the easiest to do things sometimes, but it's just more important in terms of being able to appeal to a different customer base. So you can see from this graph that some of the customer needs that we're meeting and some further information about stuff that's in the wings and then stuff that's being developed. We'll obviously lose time lines for this year.

Nick Lisher

executive
#7

Super. Thank you, Sumit. You heard one of our customers describe elevate as like somewhere Figma and Google Drive. I love that description. And one of the reasons I love that description is one of the key growth engines that drives those products is that they bring more people into the creative process. As a manager, I wasn't spending much time in Photoshop 15 years ago, but I'm often invited into a Figma file to go and leave a comment or give a review. Similarly, if I was working with an external designer 15 years ago, they would have sent me a JPEG or a finished design rather than inviting me into the software where they're creating to go and leave the comment directly. So the comments feature that you saw from Sumit, we think, is a tremendous unlock for bringing more people into the video production process, both on the creation end, but also on the management end, which will start to permeate not only inside the teams but outside the teams as they go to work with remote teams and freelancers and then with other clients as well. But we've got to seed that. We've got to start to get it going. And what we're looking for today in terms of our go-to-market strategy, and I'll reference the previous slides I spoke about that 67% of those marketers want to get moving with video this year and 1/3 of them don't know where to start, is we're going to focus on businesses that need to create more video. And so what we've seen so far from all of the customers we've spoken to, we've spoken to micro businesses; B2B companies scaling their LinkedIn content, for example; agencies and freelancers needing faster turnaround; and then high-volume content teams, so the marketing, the sales, the people and HR teams, the learning and development. And we're going to find them where they are. We're going to go to LinkedIn, go to YouTube. We're going to find engaging content leaders and teams. We're going to do some community-driven marketing, so creator-led storytelling and live demos of elevate. And then what we're hoping is we'll start to see that premium and viral growth. And so by bringing in those early adopters and handholding them through the process, we'll let the companies experience elevate.io and then expand it inside and then also outside their teams as well.

Ian McDonough

executive
#8

Thank you, Nick. So in conclusion, ladies and gentlemen, really big opportunities lie ahead of us. As you heard from Sumit, we've really built a product that is fit to market. It's the sweet spot, as Nick says. We're generating features and functionality against real customer needs. We've massively derisked the platform by having paying customers now, as Sumit again explained. That was not an easy thing to do, not a mean undertaking at all, and we've all had experiences where that's not gone well. Well, it's gone really well for us. And finally, as features drop and they're dropping really quickly, we're going to step up marketing activities under really expert leadership. Thank you very much, ladies and gentlemen.

Operator

operator
#9

Perfect. Ian, if I may just jump back in there. Thank you very much indeed for this morning. [Operator Instructions] But just while the team take a few moments to review those questions that were submitted already, I'd just like to remind you that a recording of this presentation, along with a copy of the slides and the published Q&A, can all be accessed via your investor dashboard. Guys, as you can see there, we have received a number of questions that were both pre-submitted ahead of today's event as well as those that have come in throughout your presentation this morning as well. At this point, if I may just hand back to you just to read out those questions and give your responses where it's appropriate to do so. And if I pick up from you at the end, that would be great.

Ian McDonough

executive
#10

Thank you, Jake. Okay. So I'll handle the questions. I'll be the quizmaster as it were. So first of all, for Sumit, I think how are the plans to open up the elevate.io platform for third-party developers coming?

Sumit Rai

executive
#11

So we've always talked about a marketplace. And the way that we built our infrastructure for generators and effects is such that they can be expanded upon. We previously talked about being able to allow people or third parties to create plug-ins, which are for input, i.e., getting content into the platform, for processing it for things like effects or generators, and then distribution to be able to publish to third-party sites. So we've put the infrastructure in place to do that. We haven't yet announced or created the environment with which third parties can actually build to that. But we do build our own product on the back of our own APIs and our own design, which we will eventually make available to others.

Ian McDonough

executive
#12

So a related question, Sumit, what kind of services -- what kind of integrations with other services are planned for elevate?

Sumit Rai

executive
#13

Sure. So the obvious one is getting content into the platform and getting it out. So we have had many discussions with video platforms, some of the corporate platforms, which are used obviously with inside organizations about how we can tie it in so that, that works quicker. There's obviously the very public ones as well. So the obvious things to start with are getting video in and out. And then what we believe to be a huge advantage of elevate, because it is in the cloud, is generators that can pull data from other sources to create content for whether it's graphing, whether it's pulling in a Twitter feed or pulling in something like that to be able to rapidly create graphics and motion graphics for end users. So that's more adventurous. But in the initial stages, definitely, it's about helping tie us in with other people's existing platforms to make us more useful.

Ian McDonough

executive
#14

Thank you, Sumit. A question for Stephen. When might Spark be available as an export option for elevate.io users?

Stephen White

executive
#15

So Spark at the moment is a development project. We use it for testing lots of technology, which has then moved into elevate.io at the moment and other products. So further down the line, which will probably come later with Blackbird 10, we'll use Spark for testing that. We will need a few more testers on Spark. But the distribution side of elevate will follow a bit later as we've got the editing sort of complete. And that will not be Spark itself. It will use the technology of Spark, but it will be designed as a specific product to meet a specific need. So Spark is really a research and development tool. A lot of you will have seen it, and we're using that technology, using it as a platform to test the technology to release into our main products.

Ian McDonough

executive
#16

Thank you, Stephen. And a question says, this one says, the payment portal functionality looks great. What level are paid subscriptions at versus user registrations? We're going to start giving out numbers that we think are really relevant to the platform. And the numbers we believe that are relevant are the, of course, paid subscribers, which we've released, but also the weekly active users and the monthly active users. So the monthly active users is currently around 2,200 and the weekly is around 1,300. So there's a lot of people that come into the platform that have used us, but they're not video editors every day. And the people who use video every day on a regular basis are a much smaller subsection of that. So that's why we think that the weekly actives and the monthly actives are the right metric to go with. It looks as though elevate.io is standing for an open goal in terms of opportunity, and there looks to be nothing to touch it in the cloud. What's your assessment of the competition? I think Sumit, do you want to talk about that? You went through it a little bit.

Sumit Rai

executive
#17

Yes. I mean we already touched on it a little bit earlier. The high end is always going to be chasing the Hollywood end of the market, and that's understandable. The low end is definitely going for more, let's say, TikTok-style videos or short-form videos. And technically, that's all really their capability is. We do have our big advantage, and our big advantage is the codec. And that's allowing us to make video that's slightly more complex. But beyond that, I think our ambition in actually creating a pro level editor in the browser that is just more capable of producing different types of content rather than limited to very short-form social is really what sets us apart from other people. More than anything else, it is a complex problem, and we feel very confident for those who have used our product and compared it to others that we are a lot more usable. The experience is a lot smoother. The experience feels more professional. And we don't see anybody coming at us in that space at all. I think that there's obviously some huge technical barriers that Stephen spent the last 20 years solving. So we believe that competition-wise, we put ourselves in our own bracket over here. But conveniently, it does also mean that we can drag people in from the lower end of the market as well.

Ian McDonough

executive
#18

Excellent. We can see that Nick Lisher is now actively involved and assisting in the promotion of elevate. Youri Hazanov has a wealth of experience, relevant experience. Can you explain what Youri is doing? Yes. Well, Youri is much more involved in the partnership side of things. And as the product develops, and I have to say we're getting very close to that now, Youri is going to be a lot more active in introducing us to creator networks and people at the very kind of forefront of the creator economy. So Youri is very instrumental in helping us a lot with product development and strategy in the background, but he will become more evident over the next few months as the product becomes ready for those kind of creative networks to use. A question to Nick, why aren't we posting more on Instagram? The videos by Kell were great. Has he left?

Nick Lisher

executive
#19

Yes. And Kell has not left. He's outside. And he put together the lovely video you saw from our customers, actually. And look, we've got a small agile marketing team. And part of me coming in and spending a little bit more time here in the building with the team is trying to focus us on whatever we can do to try and bring customers to the platform. And so look, communicating to our existing customers about how to use elevate is really, really, really important, but it just became a matter of priority and focus. Kell is an exceptional marketer, and he's brought some wonderful ideas to help us grow not only in terms of what we're doing at Google and SEO and SEM, but also on social as well. So it's purely a matter of focus and priorities, and Kell is happily working the way outside.

Ian McDonough

executive
#20

The next question was pre-submitted as well. So it might have already been answered in the presentation. But for Nick, can you please clarify who you're now targeting? It was prosumers and teams, it now seems to be a wider group, but I'm not sure exactly. I think you covered it off, but maybe just for clarity.

Nick Lisher

executive
#21

Sure. So I do think product market fit is both kind of like product up and market down. And so there's a couple of things influencing this. Influential point number one, with our rapidly improving product, and I say rapidly improving, who is going to get the most value out of that today. So that's the product up. And then the market down is who out there in the market needs a tool like this. And I think the sweet spot that we've seen, not just from theory, but from watching our customers use it is that the customers that are coming to the platform are not people who have spent 5 years learning how to use one of the pro video editors. They are corporate teams. They are solopreneurs. They might be content creators with a little bit of hustle who want to make more video. And they are willing to join the platform to create multiple projects and potentially to pay for it today. And so it's been our synthesis of that, which has helped slightly hone what we see as today's product market fit. That doesn't preclude the future vision of this being a very universal tool. I still believe strongly in that, too.

Ian McDonough

executive
#22

Excellent. Thank you. How many fully paid users have the reduced cost per year subscription? And how many have upgraded to the higher tier? We don't yet have a higher tier. That is in the plan. But there are a number of people that have got extra seats who are sharing and inviting others. But currently, everybody that you've seen or you have numbers of are in the reduced lifetime discount. What is the time line for a pro or expert corporate tiers being added? I'll throw this to you, Sumit.

Sumit Rai

executive
#23

So at the moment, we're still building out all the functionality, which is useful to the current market that we're after. It's not a huge amount of work for us to build out the enterprise tier, which doesn't have any functional differences, but it's more just the limits. We are just monitoring at the moment. We're trying to figure out from those who have signed up to the existing plan where the limits are, and that will help inform us to make the right price in the enterprise plan.

Ian McDonough

executive
#24

Excellent. A question to Nick, when can we expect to see reviews of elevate on social media or SME editing, web presence, et cetera?

Nick Lisher

executive
#25

Sure. That's a great question. And it's something that we've been thinking about for a long time. We felt that it's only actually recently, and when I say recently, the last 7 to 10 days, that we've been ready for prime time. What we've done is we've spoken to a lot of influencers about the platform and got feedback. But now that we have comments around the corner, portraits in, you can see speech to text on the road map, we're getting to the stage where we're engaging more with those influencers and saying, hey, it might be time for a review. And so that was a very tactical choice of let's take them on a journey, let's show them and get feedback on the platform. And when we feel we're ready for prime time, then we'll activate those reviews.

Ian McDonough

executive
#26

Excellent. Thank you. A question for Sumit, any quick fixes or must-haves on functionality currently not in the platform that have been requested by free users or things that might be stopping uptake?

Sumit Rai

executive
#27

There's a huge list. We will never finish and there will always be a long list of things to do. At this early stage, it's just so important that we focus on the right things. There are lots of things that, with an unlimited resource and unlimited time, of course, we would have already addressed and we will continue to. And what we won't do is neglect those little things. I think that often happens with products is that they focus on just big-ticket items without failing to realize that actually, it's the little things that make a piece of software or anything we use in our day-to-day lives, what makes it a daily driver. So there's lots more to come. And those who are watching the platform closely will notice the subtle changes and tweaks that we do to things to make sure that it's working correctly.

Ian McDonough

executive
#28

Thanks. A question for Steve White, what has been the cost to acquire users so far? And what is the conversion rate to fully paid of any tier?

Stephen White

executive
#29

We're not going to give exact CAC out, [ Burton ], because it's early days, but we've been encouraged to see that our customer acquisition cost is in line with the average B2B marketing customer and acquisition costs. Obviously, over time, we've mentioned things like comments and everything, and those variable factors hopefully will help us reduce it.

Ian McDonough

executive
#30

Okay. Thank you very much. A question, which I'll take. Do you foresee a capital raise to support marketing costs? Or is this being managed on short surges of SEO and targeted campaigns? Well, I'd say a mixture of a lot of things really. We've obviously been very strict and disciplined with our cost base, and we'll continue to do so, making sure that the interest of shareholders are always at the very forefront of our mind given the fact we are all shareholders, too. But there are no [ bubble ] to do that. But one of the great things about being on the capital markets is that we can tap it occasionally for top-ups, which we did last year in 2024, with a small tactical raise. And we'll be very mindful of diluting any shareholders, of course. But should we need to, we might do. Are we going to see any good news this year as a rapid increase in the share price? Well, you're more in charge of the share price than we are, I think. You can certainly buy shares. But we hope so as our numbers ramp up and features drop. We are scaling the product and a lot of this product has been derisked. I cannot be a forecaster of share price, of course, as my record shows. But yes, we hope so. When can we expect the player to start earning substantial revenue, Stephen?

Stephen White

executive
#31

This is a product question really. We need to get the editor really working. But the player, it's a big project that takes time. So just having it there in the background allows us to keep it up to date. And all the new technologies, which I'll discuss a bit later, maybe will all come out in the player first where we can test on a very wide range of people. So yes, it will happen at some point, I'm sure.

Ian McDonough

executive
#32

Why is it taking so long to make a profit? And what is the target date for reaching it? Well, as I said, we've got a strategy, and we are executing against it really quickly and really well. We're delighted with the product that we've released. We've derisked an awful lot of what we had to do, including the payment gateway. We're in a position now to really ramp up. As Nick said, it is approaching prime time. So we feel we're in a fantastic spot. But thank you for your patience. We do appreciate it. A question that just come in. Okay, so regarding elevate's ability to scale. Without breaking, what is the most concurrent views that you've had editing at the same time so far? And at what point would industry experts and competitors acknowledge that you've cracked the problem of cloud editing at scale where others have failed. Sumit?

Sumit Rai

executive
#33

I think only the market gets to dictate whether we've cracked the problem at scale because of just general usage of it. We've tested it up to 25 users with concurrency, which is obviously well beyond what would be a meaningful number. So scale, we're not at all concerned with. Most of our infrastructure is in Amazon and can almost scale infinitely. So we haven't had any significant outages in any way, shape or form. We've had a huge, a very high percentage of uptime. So that's not a concern for us at all, the scaling side of it. That's definitely stuff that we've built in from the start.

Ian McDonough

executive
#34

Great. Thank you very much. Another question for you, Sumit. When do you expect elevate will be complete enough for professional teams to feel ready to rely on it for their work?

Sumit Rai

executive
#35

We still have work to do in that area for the highest end of teams. Nothing stops the teams which are within the corporate sector, within marketing teams and things like that from using it today. But there are individuals who will want just that degree of more functionality, and we will just be continually adding that on and on. So it's hard to say the exact time for that. It's just that we are working towards that, for sure.

Ian McDonough

executive
#36

Thank you very much. A question for Nick. Do you have any imminent plans to use affiliate marketing for elevate?

Nick Lisher

executive
#37

That's a great question. Yes, potentially. I think my experience with affiliate marketing is, if you can get your key channels running first, then it's a great way to scale because you have almost a guaranteed CPA behind it. There's a few things I think we need to finish off with our strategy on YouTube, LinkedIn and Google before we address it, but it's definitely one for the future. Great question.

Ian McDonough

executive
#38

Thank you. How many of the 100 paying users came directly from paid for marketing? About 90%, I would say, currently. Could we have the update on EVS use of Blackbird codec? yes. Well, EVS are using it. We have a lot of contact with EVS on a regular, very regular basis. They are a public company, so I've got to be careful about disclosing deals that they've made. But I have to say there is some life in that product, and they have started to sell it. So I am going to be very conscious about the fact that they're a public company. I can't tell everyone about their deals, but there is movement. Are you able to give information on any developing partnerships and to aid penetration of elevate into the marketplace? That is, as I mentioned earlier, what Youri Hazanov will be working on. Youri is very well connected in that space. We have not been at a point where we would put it in front of someone to actually use it in anchor, but that is approaching very quickly as we have portrait and other feature dropping very soon. So yes, we're imminent on that area or at least in the next few weeks. Do you have someone working on strategic sales, partnerships with other organizations? If so, what can you tell us about its activity? I think it's a little early for strategic sales for elevate.io for reasons I've given earlier about the product readiness. So we will have that in the future, certainly an opportunity for us. What is the current MAU? We've announced that as 2,200 approximately. How do you plan to increase the number of monthly active users? Through increased features and functionality and marketing as we've gone through. What is the acquisition cost of the first 100 clients? We've answered that one. Thanks, Steve. Is Morgan Henry still with us? No, Morgan Henry has sadly left the company. We are working very closely, Sumit is working very closely, and I work very closely with the developers. Yes, he's no longer with the business. How many elevate.io clients are you expecting by 2025 year-end? We will give forecast out, but we're not giving forecast out just yet. We're saying that as we -- we're thinking that as we get towards the interims in September, that would be a good runway to have seen what the uptake has been and what the CAC is and how it's working out and how much money we have. And I think then we can start to give forecast. It's very, very early days at this stage, but we will be announcing it in due course. What do the GBP 100,000 in development fees per the accounts relate to, Steve?

Stephen White

executive
#39

Yes. They're just small deals, small development deals, with various clients really.

Ian McDonough

executive
#40

Can you explain why the Powered by Blackbird revenue rose GBP 188,000 to GBP 388,000 this year?

Stephen White

executive
#41

I think there was one point in the account, unfortunately, where there is a missed disclosure in terms of in the strategic report under the KPIs, you'll see that the actual Powered by Blackbird revenue was about GBP 216,000. So again, it was the minimum guarantee. But as Ian says, we're very pleased to see that the movement in terms of sales activity for our EVS.

Ian McDonough

executive
#42

In November '24, elevate users surpassed 40,000. How many users are there now? A good question. I'll go back to the earlier answer is that a lot of the people that have come in through certain types of marketing were not people that were going to make videos every day. The people who make videos every day are a smaller subset. And we've talked about the monthly active users and the weekly active users as being key metrics that we'll follow, of course, as well as paid subscribers. Just to remind you that monthlies are 2,200 and the weeklies are currently around 1,300. How do you define an active user? Nick, do you want to...

Nick Lisher

executive
#43

Technically or theoretically?

Ian McDonough

executive
#44

Yes, I'm trying to think. An active user for us is someone that comes and tests out the platform.

Stephen White

executive
#45

Yes, somebody comes in and uses the platform. We've actually been conservative in terms of the numbers we've given out. So we've actually taken figures of people who come in and then use the platform after 7 days of first joining.

Ian McDonough

executive
#46

Yes. And we flip around with that, so sorry if I wasn't completely [ upfront ] with that one, the first question, but we're trying around different metrics. Having the ability to upload content into the cloud for your elevate account on the move from the mobile will be a great game changer. Is it something we can expect in the future, Sumit?

Sumit Rai

executive
#47

Yes, it's something that's already designed, and it's just in the process of being built out.

Ian McDonough

executive
#48

EVS question, we've covered. Share price has bottomed out, paid users minimal. Will we get a return this year on my investment over the last 25 years of waiting and hoping? I would refer back to the earlier question that, as we've derisked this platform an awful lot, now it's up and running. We've built a payment gateway. People are paying from all over the world in multicurrency. [ Howard ], yes, we're on the right track. A question from [ Philip ]. Are you completely confident this will definitely gain the necessary market traction and financial success? Or are there significant risks? Well, we've tried to derisk as much as possible, [ Philip ]. We are a tech company in the U.K., and we're building something that hasn't been done before. So there are, of course, going to be some risks. But we've thought through the users. We've thought through the problems that they have. We built something that is unique in the market. And we have the right leadership in place to continue to do that and also to market it. So I really feel that we're in a great spot. It's not without its risks, probably like any company. I've got a question -- not a question, but I'd like to say a huge well done to you and all the team, elevate.io is wicked. Thank you very much. It's very kind to say so, [ GR ]. How does the product fit with the [ non-industry ] such as professional video who are involved in the communication of information and professionals involved in the tax and business education and overrun courses. Nick?

Nick Lisher

executive
#49

Yes. A great question. I think you saw a couple of customers in the video that work in a similar background than you do. And so my question back to you is pick it up and have a go and get in touch if you've got any feedback because I think there's a ton of video content that is not the showy, flashy marketing stuff that is internal communication, communication with clients, that needs to be created that I think elevate.io is very, very, very well suited for.

Ian McDonough

executive
#50

I take it you're generally trying to grow organically. Well, it's a real mixture actually. We're growing both organically through paid search, through other platforms that Nick talked through earlier, through SEO, through the virality of the platform being a review and approve app and a future distribution app. So yes, in many ways, we're looking to grow, really pulling all the different levers.

Nick Lisher

executive
#51

Yes. If I'd just add to that, if you look at the growth of a lot of the companies that we like to keep company with, we talked about the Figmas, the Canvas, et cetera, that a lot of the work that you're doing early on is you're seeding. You're finding those customers, you're manually onboarding them and you're finding out what value they get from the product. And there's a fair amount of that before the snowball starts to roll itself down the hill. But it does, and I've seen it before. And I think we're focused on the right things at this stage.

Ian McDonough

executive
#52

Okay. Do you feel your team size and budget is hindering your progress and speed? Would it would be financially better to be in the midterm to gain more employees, team size and grow at a faster speed to acquire revenues faster? I guess I would always like to have more money and we would always like to have a big team. As it happens, we have a really fantastic development team that I think is quite optimally sized in many ways. And they're really all fantastically talented senior individual contributors. So I'm delighted with the size of the team. One would always wish to have slightly more, I guess. A question from [ Philip ]. Well done, it's a really complex subject, and you clearly understand all aspects of it inside out. You have my confidence. Thank you very much. That's very kind to say so. A question from David. You said that you had sign-ups from over 100 countries. But this is a disadvantage in terms of marketing and in terms of understanding your users. I didn't actually say 100 countries. I said we had multiple countries. But I was saying that because we were processing customers in multiple currencies rather than countries. So yes, it's not 100 countries. There are actually -- there is some concentration in North America, Canada, U.S. and the U.K. and some of Europe. So that was probably the main concentration. Have you looked at the full market competition? Claiming what you have is unique is a big stretch, don't you think? What is unique?

Nick Lisher

executive
#53

I'm happy to answer that, if you like. We looked as extensively as we can. Whenever we find a competitor, we'll go and kick the tires in ourselves and find out what we think about it. Again, I will reference my personal experience leading marketing teams. And I think what is unique, and I think Sumit laid it out really well in his slides, is the mixture between being a tool that is easy to use that people can pick up that haven't had previous video editing experience, that is browser-based, but also has the high quality of the underlying codec technology. And I think the mix of those two things, I don't see anyone else doing that in the market, and that's why I would bet on it winning long term.

Ian McDonough

executive
#54

A question from Nathan. Will we be able to get some elevate.io merch? We might put it as like some base if you come to the AGM in June, we might also have some T-shirts, that would be great. I'm glad that you like to wear it. Sumit, you're sporting an elevate T-shirt. I think everyone is jealous. A question from Grant, anyone showed interest in acquiring the company? No active conversations, Grant, at this stage.

Operator

operator
#55

Guys, if I may jump back in at this point, and thank you very much indeed for being so generous of your time then addressing all of those questions that came in from investors this morning. But Ian, perhaps before really just looking to redirect those on the call to provide you their feedback, which I know is particularly important to yourself and the company, if I could please just ask you for a few closing comments just to wrap up with, that would be great.

Ian McDonough

executive
#56

Yes, absolutely. Thank you very much, Jake, and thank you very much for listening and your questions this morning. It's really amazing to see how engaged you are. It's very gratifying for us and especially having the compliments, a very positive question session. Thank you very much. Really just to say, again, all our big opportunities lie ahead of us. We've done an awful lot of thinking about this. We've done an awful lot of work in looking at what the problems are, what the exam questions are for us to answer in the market. We've got a huge market to sell into. We've derisked the product an awful lot, and it's really about ramping up the marketing now as the features drop. So thank you very much for listening. We really appreciate it.

Operator

operator
#57

Ian, that's great. And thank you all for updating investors this morning. Could I please ask investors not to close this session as you will now be automatically redirected for the opportunity to provide your feedback in order that the management team can better understand your views and expectations. This will only take a few moments to complete, but I'm sure it'll be greatly valued by the company. On behalf of the management team of Blackbird plc, we would like to thank you for attending today's presentation. That now concludes today's session. So good morning to you all.

For developers and AI pipelines

Programmatic access to Blackbird plc earnings transcripts and 32,000+ others is available through the EarningsCalls.dev REST API. Plans from $24.99/month — full transcripts, speaker segments, full-text search, and the recently-added /api/v1/transcripts/recent polling endpoint for ETL pipelines.