Brambles Limited (BXB) Earnings Call Transcript & Summary

October 23, 2025

ASX AU Industrials Commercial Services and Supplies shareholder_meeting 64 min

Earnings Call Speaker Segments

John Mullen

executive
#1

Well, good afternoon, ladies and gentlemen. So my name is John, John Mullen, and it's a great privilege as Chair of Brambles to welcome you to the 2025 AGM and to declare the meeting open. There are copies of the notice of meeting and of the minutes of our last AGM in the registration area. And our Company Secretary has advised me that there is a quorum for the meeting, and I propose to take the notice of meeting as read. Thank you. I'll start by introducing your directors. I will then take you through the process for asking questions. Our CEO, Graham Chipchase, is not with us today. This is due to the exciting news of a very recent arrival of a baby daughter, for which we congratulate him and his wife, Sarah. As a result, instead of a separate Chair and CEO address, as would normally be the case, I will try to cover both agendas myself. However, Graham will be available via telephone during the Q&A session, if there are any questions that are directed specifically to him. Maxine Brenner, Chair of our Remuneration Committee, will also address the company's remuneration policy, and I will then take you through the voting procedure and answer questions from shareholders. We'll then move to the formal part of the meeting. So I'd now like to introduce your Board. So joining me here today on my far left is Cameron McIntyre; Kendra Banks; Ken McCall; Elizabeth Fagan; and Maxine Brenner, Chair of our Remuneration Committee. On the right is Vik Bansal; Priya Rajagopalan; Jim Miller; Nora Scheinkestel, Chair of our Audit and Risk Committee; and Carina Thuaux, our Company Secretary. Tony Palmer, as our other director, he will not be joining us today as for personal reasons, unable to travel from the U.S. today. Also with us today sitting in the front row, are Debbie Smith and Natalie Maxwell from our external auditors, PwC. Then please see on the screen, the evacuation map for the Paradox Hotel. I would note that there are no planned evacuation tests scheduled for today. But in the event of any alarms or emergencies, all attendees, obviously, should follow the instructions of the Paradox Hotel's supervisors and staff. They are fully trained to manage any such situations and ensure everybody's safety. Now we are webcasting this meeting for the benefit of shareholders who could not attend in person, and we will retain an archived version of that webcast on our website. There are 2 ways to ask a question today. If you're attending in person, you can ask a question from the floor. If you'd like to do that at the relevant time, please approach the microphone, show your green voting card or blue nonvoting shareholder card and give the attendant your name. When the attendant announces you to the meeting, you may then ask your question. If you're unable to get to a microphone, then please raise your hand and an attendant will bring a microphone to you. If you're a shareholder viewing our webcast, you can ask a question by selecting the blue hand icon at the top right-hand side of the webcast window. This function is available now, and questions can be submitted at any time. You will not be able to vote on any of the items of business via the webcast. So although you may start submitting questions via the webcast at any time from now, I will not answer those questions until the relevant time in the meeting. And the company secretary will read out questions verbatim on your behalf. Although questions may be moderated, and if we receive multiple questions on the same topic, amalgamated together. We do appreciate the time that it takes to type in a question. So if we move on in the agenda before you've submitted your question, we will answer it at the end of the meeting. And as I mentioned earlier, Debbie Smith from PwC is in attendance and available if any shareholder wishes to ask her any questions about the conduct of PwC's audit, their audit report, the company's accounting policies or the auditor's independence. You can ask Debbie a question using the same function, which I just outlined. We will be holding a poll on all the resolutions before this meeting. Any shareholders attending the meeting in person and who wish to leave early, may place their completed voting cards in the ballot boxes by the exit doors. I'll explain the voting procedures when we get to the formal part of the meeting. So I'll now open the poll and turn to my address. So as we reflect on the past fiscal year, I'm really truly proud of the progress that we have made in transforming Brambles into a digitally enabled organization that is more customer-centric, financially robust and sustainable than ever. Through our Shaping Our Future transformation program, which we announced back in 2019, we have structurally improved the fundamentals of our business, enhancing Brambles' value proposition to our customers, increasing our competitive advantage and resilience while establishing the foundations in data and digital that are critical to our future success. This year also marked the conclusion of our ambitious 2025 sustainability program, which has demonstrated the clear and enduring business value of our circular model, reaffirmed our leadership in sustainability and paved the way for the next phase of our regenerative ambition as embodied in our 2030 sustainability targets. Together, the benefits of our transformation and sustainability programs not only delivered strong financial, operational and sustainability outcomes in 2025, but also created a step change in the value that Brambles creates for our stakeholders. Starting with the value that we have created for you, our shareholders, a core commitment was made for our transformation to ensure that Brambles consistently delivered operating leverage and sustainable free cash flow generation. I'm very pleased to report that we have delivered on that promise. Over the past 4 years, at constant currency, we have achieved a compound annual growth rate in revenue of 8% and an underlying profit of 14%. In the same period, we generated an average annual free cash flow before dividends of USD 640 million, up USD 170 million on the average of the 4 years prior to the transformation. And for the first time this year, free cash flow before dividends exceeded USD 1 billion. So this sustained improvement in financial performance translated to total value creation for shareholders of approximately 17% in 2025. And this was achieved through growth in basic earnings per share from continuing operations of 14% at constant currency, which included a 1 point benefit from USD 403 million on market share buyback that we completed during the year. In addition, the dividend yield for the year was approximately 3%, with total dividends declared increasing 17% year-on-year to USD 0.3983 per share. Of course, these financial outcomes would not be possible without increasing the value that we create for our customers, our employees and the environment and communities which we serve. Our commitment to our customers has been unwavering. And while there is more to do, we have significantly improved their overall experience and increased the value that we bring to their supply chains. We have enhanced service levels, simplified customer interactions and use data analytics to deliver insights that enhance the efficiency of their supply chains. Importantly, we also continue to invest in the quality of our platforms and are increasingly applying digital insights to identify opportunities for collaboration to unlock shared value and efficiency. And this focus on enhancing the customer experience has led to strong improvements across core customer performance metrics, including a significant increase in our Net Promoter Score against the FY '21 baseline. For our people, safety is paramount. And the reason we focus on the critical importance of having the right culture around it. Our safety-first strategy and investments in our service center network have reduced Brambles' injury frequency rate by more than half since FY '21. And we continue to target zero harm for all our employees. We have also strengthened the diversity of our business, including a 7% increase in the percentage of women in management to 38.8% at the end of FY '25 as compared to FY '21. We're very encouraged that our efforts to make Brambles a safer, more diverse and rewarding place to work have been recognized globally, with Brambles named a top global employer for third consecutive year and maintaining this certification in 26 countries. For the environment and the communities we serve, our transformation, combined with our 2025 sustainability targets, have strengthened the inherent sustainability of our circular share and reuse model and delivered more positive impacts in every region that we operate. During the year, we maintained the use of 100% certified timber globally. We enabled the sustainable growth of 2 trees for every tree that we use in our business, and we continue to actively work to expand forestry certification uptake in all regions. Strong progress has also been made against our decarbonization plans, and we remain on track to achieve our 2030 science-based targets. Having reduced our Scope 1 and 2 emissions by 32% and Scope 3 emissions by 17% against an FY '20 baseline, we continue to progress towards our ultimate ambition of reaching net zero emissions by 2040. Over the course of our 5-year program, we've also demonstrated the value that our sustainability leadership brings to customer engagement. The number of customers collaborating with us on sustainability projects has more than doubled since FY '21, while the number of sustainability certificates provided to customers has grown from 684 in FY '21 to more than 11,000 in FY '25. And while we judge our performance based on how we track and measure against our ambitious targets, it's always validating and a deep source of pride for our people to see the ongoing external recognition of Brambles' sustainability credentials, including by TIME Magazine, which ranked Brambles the third most sustainable company in the world. These results underscore the collective benefits of our transformation and sustainability programs in delivering structural improvements across our organization that support value creation over the long term. Looking ahead, our vision for the Brambles of the future is to connect and illuminate the world's supply networks, making them more resilient and regenerative. Customers remain at the center of our strategy as we continue building an unrivaled experience that is truly effortless, reliable and anticipates their needs. From quality platforms and exceptional service to our use of technology to create effortless interactions, we will ensure our offering is seamless, flexible and fosters collaborative partnerships with our customers. Our ongoing focus on operational efficiency will see us continuing to raise the standard for our share and reuse model that minimizes waste and improves the cost to serve. Advanced technologies, digital insights and best practice processes will help drive improvements in platform quality, increased productivity and enhance safety across our operations. In continuing our sustainability journey, we will further integrate regenerative thinking across our value chain and move beyond zero impact to create supply networks that aim to replace what we take and create more than we need. We will also leverage our unique position at the center of global supply networks to better use our data to illuminate the flow and movement of our assets and our customers' goods. And this strategic element includes the work that we are undertaking to develop innovative digital customer solutions that reduce waste in supply chains, enhance operational performance and support the long-term sustainability of our customers' operations. In fact, data and digital capabilities are integral to every aspect of this strategy and to our future success. And for this reason, we're encouraged by the progress that we're making with our serialization+ program. In Chile, where the read infrastructure is in place and the pool is now fully serialized, our focus has shifted to value creation. In this market, we have introduced an effortless service offer, which removes the need for pallet declarations and audits, eliminating a major friction point for our customers. Today, approximately 85% of our customers in Chile are already using this new model with the balance expected to move to the model by the end of this calendar year. And in addition to transforming the customer experience, we have identified 4 additional sources of value across the business, including net new business growth and pricing optimization as well as asset and supply chain efficiency, which we plan to test and prove out during FY '26. We also continue to advance serialization+ in North America, where good progress has been made to date. In FY '26, we will expand our read infrastructure to target 2/3 of our asset flows as we evaluate the optimal technology mix and the associated investment required to implement serialization+ in this market. The valuable learnings from Chile have reinforced the benefits that serialization+ can deliver for both our customers and our businesses and its potential to further strengthen our competitive advantage and reinforce our position as leaders in supply networks. We look forward to keeping the market updated on our progress with this very exciting initiative. Building on the success of the 2025 sustainability program, we are proud to be renewing our regenerative ambition under the new 2030 sustainability program. While our vision remains the same, we now deepen our focus on nature-positive outcomes as a core principle of regeneration, while also pushing to expand our scope and impact beyond our operational boundaries. This approach is reflected in our main targets, including the regeneration of 2 hectares of land for every 1 hectare required for our timber needs, shifting from the 2025 program's tree-based metrics to holistic nature-based metrics. Our focus on boosting circularity in our assets has seen us set a target of turning 80% of product waste into net positive solutions while substituting 80% of virgin plastics in new products with circular materials or solutions. Turning then to our business positive goals and reflecting our desire to broaden the reach of our program. We will continue activating sustainability collaborations, aiming to reach 1,000 partners across Brambles Supply Network by building on collaborations achieved to 2025. In our workplace, we are embedding diversity, equity and inclusion at the core of a new employee experience framework that boosts efforts to further increase the representation of women across all roles and levels, ensure equity and transparency in pay and strengthen accessibility and inclusion throughout our workplace. For communities, we will aim to drive positive policy impact by engaging and advocating on issues central to our business. And this includes promoting and accelerating the adoption of policies and programs that advance the circular economy and promote responsible business practices. Building on the core regenerative themes of the 2025 sustainability program, we're very excited about our ambitions and delivering our 2030 targets to extend our global leadership in sustainability. Looking then at FY '25 financial performance in a bit more detail. Sales revenue on a constant currency basis increased by 3% and was achieved through price realization of 2% as cost to serve increases moderated across all regions and a 1% increase in volumes. Encouragingly, volume growth was driven by net new business growth of 2%, which accelerated to 3% in the fourth quarter as more manufacturers recognize the benefits of switching to Brambles' pooled solutions. This growth in new business offset a 1% decline in like-for-like volumes as increasingly challenging macroeconomic conditions led to softening consumer demand, particularly in the second half of FY '25. Despite softer-than-expected revenue growth, the business generated significant operating leverage with underlying profit increasing 10% on a constant currency basis and margin expansion of 1.3 percentage points in FY '25. This reflected significant benefits from asset efficiency initiatives and activities to improve supply chain and overhead productivity. Considering the strong margin improvement this year and the further efficiency opportunities across supply chain and overheads, we now expect the business to deliver at least 3 percentage points of margin expansion by FY '28 compared to the FY '24 baseline. And this represents an increase of 1 percentage point compared to the margin improvement target we set at our Investor Day in September last year. Finally, free cash flow before dividends of USD 1.095 billion increased USD 212 million. This was primarily driven by lower capital expenditure, which benefited from a significant improvement in uncompensated pallet losses. Despite ongoing macroeconomic uncertainty in key markets, we remain focused on key factors within our control, including maintaining our focus on commercial discipline, converting new business and delivering efficiencies across our operations. We are very pleased to reconfirm our FY '26 outlook expectations outlined in August 2025 of constant currency sales revenue growth between 3% to 5%, underlying profit at constant currency growth between 8% to 11% and free cash flow before dividends between USD 850 million to USD 950 million. These financial outcomes, of course, are dependent on a number of factors. These factors include prevailing macroeconomic conditions, customer demand, the price of lumber and other key inputs, the efficiency of global supply chains, including the extent of retailer and manufacturer inventory optimization and movements in foreign exchange rates. Before closing then, I want to touch on Board renewal. The stewardship of Brambles in support of its long-term strategic goals is obviously a vital part of the Board's role. To this end, we are grateful to have had 3 new nonexecutive directors join the Brambles Board in FY '25, who are up for election today. Vik Bansal, Maxine Brenner and Tony Palmer, all three offering their diverse perspectives and experience. We're very confident that their contributions will enhance our Board's effectiveness and support our long-term strategic goals. As advised in September, Cameron McIntyre will step down from his role as nonexecutive director at the conclusion of our meeting today. We thank Cameron for his tremendous contribution to Brambles in a short time, and he leaves us with our best wishes for his new executive responsibilities as the CEO of the REA Group. With the transformation journey, having delivered enduring benefits, our focus now turns to building the Brambles of the future, and we are more confident and excited than ever about the role our business will play in leading global supply networks over the years to come. We extend our gratitude to our dedicated team of 12,000 employees for their contributions and commitment to our customers, this business and each other every day. To our loyal customers, we deeply appreciate your ongoing support and trust in our partnership. And finally, we acknowledge our shareholders for your confidence in the work that we do and the value that we deliver. You can be assured that our focus remains on delivering value for our customers, our shareholders and our employees. Thank you.

Maxine Brenner

executive
#2

Good morning. At Brambles, we have a remuneration structure and set remuneration levels to ensure we can attract, retain and motivate high-caliber executives and talent throughout the company. Our objective is to align executive reward with the creation of sustainable shareholder value and align executive behavior with Brambles' strategic objectives, our code of conduct, our shared values and our risk appetite. Remuneration is divided into 2 components, being fixed and at-risk remuneration. Fixed remuneration is not directly linked to performance, while at-risk remuneration is variable and directly linked to Brambles' performance. At-risk remuneration has 2 elements. The first is the short-term incentive, half of which is received in cash, with the other half being received in deferred shared awards, which vest 2 years from the date of grant. The second is the long-term incentive share rights, which vest 3 years from the date of grant, subject to the satisfaction of performance conditions, but they remain subject to a further 12-month holding lock period after vesting. Half of the LTIs are subject to financial performance conditions. The other half are subject to relative total shareholder return performance against 2 external indices. As part of our review of 2025 remuneration outcomes, the Remuneration Committee carried out its annual assessment of any behavioral events or incidents, which occurred during the year that might warrant adjustments to all or part of an executive's incentive-based remuneration. I am pleased to report that no such incidents or events were identified through this process. Given the strong operational performance and transformation momentum this year, the STI outcomes reflecting underlying profit, cash flow from operations and personal objectives were assessed at up to 127% of target. Similarly, given significant increases in total shareholder return and sales growth to return on capital invested performance, an outcome of 95% of the long-term incentive opportunity vested. For executive leadership team roles, the Remuneration Committee undertakes an annual benchmarking exercise to ensure that executive pay is aligned to the company's objectives and performance while also maintaining our ability to attract and retain the right talent in the geographies in which we operate. Following the annual benchmarking exercise and a 2-year base salary freeze covering F '24 and F '25, the committee approved an average increase to base pay of 3%, aligned with relevant geographical market movements. This applied to the CEO and members of the executive leadership team, including executive key -- KMPs. During F '26, the Remuneration Committee will undertake a comprehensive review of the appropriateness of our current executive remuneration framework, particularly in the context of our operations and earnings in both the European and U.S. markets. In addition, consideration will be given to how a revised remuneration framework supports our investor value proposition and future business growth. For those of you who would like more information on our remuneration strategy, further details can be found in the remuneration report on Pages 56 to 77 of our annual report, which is here and which will be subject to shareholder approval later in the meeting. Thank you.

John Mullen

executive
#3

That wasn't the result of a disagreement in the boardroom. Great. Thank you. Thank you very much, Maxine. So I will now take you through how to vote. If you're entitled to vote, you will have been given a green voting card. You can vote on each resolution by placing a cross in the for, against or abstain box for the resolution. And ladies and gentlemen, before moving to the formal part of the meeting, I will now answer questions from shareholders. I remind you that only shareholders or their proxies or company representatives that are attending here in person are entitled to speak at this meeting. And to maximize the opportunity for all shareholders, I request that you ask only one question at a time. For our shareholders viewing the meeting via our webcast, I remind you that you can ask a question by clicking on the blue hand icon at the top right-hand corner of the webcast window. I will answer questions in the following order. First, from those attending the meeting in person; and second, those asking questions via the webcast.

John Mullen

executive
#4

So let's start here with the room. Are there any general questions in the room?

Unknown Executive

executive
#5

Mr. Chairman, we have a question from Mr. Don Adams. He's a proxy holder representing the Australian Shareholders' Association.

Unknown Attendee

attendee
#6

Thank you. Yes. Well, you've heard my name. I've got proxies from 180 retail shareholders today. Mr. Chairman, I wanted to ask you a question. Before we met you, we researched your background and saw that you have a very impressive record as a company chairman, and it's no wonder that you're in high demand as a company chairman. Nevertheless, last week at the TWE Annual General Meeting, there was a 14-odd percent voted vote against your reelection to the Board. Do you think this was just a tick a box exercise? Or do you think there's a substantive issue involved there?

John Mullen

executive
#7

Well, thank you. I anticipate you might ask me that. Look, last year, I said that I would reduce my workload. And while I have finished 2 commitments during the year, being those of my time at Toll and also the National Maritime Museum, for a number of reasons, some public and some private, I did not reduce as far as I had intended. I intend to continue to further reduce my workload during this coming year. But in the interim, I'm very comfortable that I can fully discharge my responsibility as Chairman of Brambles. And this is a Brambles meeting, not a TWE meeting, but the comments I made at TWE were that there are really 2 issues. My workload and that of other directors is a very valid subject for discussion with all stakeholders. The point at the time was my election as a Director and Chairman of TWE, where the industry is going through a very difficult time. We have just had some challenging economic conditions in China and elsewhere. Our CEO had retired, and the new CEO doesn't start for another month -- at the time, another month. And then it was suggested that it would be in shareholders' interest that the Chairman left as well. I just found that rather strange to understand and a very different issue from whether one should have 1 Board, 5 Boards or the rest.

Unknown Attendee

attendee
#8

I have another question, but...

John Mullen

executive
#9

Yes, fire away, fire away.

Unknown Attendee

attendee
#10

The other question is concerns, another unrelated company, namely Woolworths. I understand that Brambles is a large provider of pallets to Woolworths. The Wilderness Society has accused Woolworths of using dodgy certification to harvest native timbers to make pallets. Can you refute that allegation as far as Brambles is concerned?

John Mullen

executive
#11

Well, I don't think it's for me to speak on behalf of Woolworths. I don't know exactly what they do or don't do. What I do know is that 100% of our lumber is fully certified. And that includes the lumber that is provided to -- in pallets provided to Woolworths. And we have 2 -- there are 2 -- I think there was a mention I read there. There are 2 certification authorities, which I think PFEC (sic) [ PEFC ] and FSC. And some people feel that one is less reputable perhaps than the other. We use both societies. They -- and we need to do that because we have operations all around the world, and they're not both present in all regions. So approximately across our worldwide operations, we're around 50-50 certification from both of those 2 organizations. But I can absolutely assure you, sir, that our lumber is 100% certified. Please?

Unknown Executive

executive
#12

We have our next question from [ William Prentiss ] a shareholder..

Unknown Shareholder

shareholder
#13

Thank you, Mr. Chairman. I just want to say congratulations on doing such a fine job. And I love Brambles because it's a simple product and even I can understand it. Like a lot of other things, you can't understand. And in relation to that first question, with your workload, I have come to the conclusion you're not a mere mortal like the rest of us, that you're able to do all these different things. I was just wondering if you could -- can I ask 2 questions or...

John Mullen

executive
#14

[indiscernible]

Unknown Shareholder

shareholder
#15

The first is on the buyback. Just what's your criteria for the buyback? Is it at a certain price or a certain level or whatever? And is that going to continue? And I guess with the buyback, what you're sort of saying, well, this is surface to add our needs. And so we don't really have any other, let's say, capital management initiatives that we might be looking at, adding on acquisitions, that sort of thing. So that's the first question.

John Mullen

executive
#16

Can I answer that first? So I can...

Unknown Shareholder

shareholder
#17

Yes, you can reply.

John Mullen

executive
#18

I'll forget what you said. So yes, look, you're right on the money there. So the criteria for a buyback, at first, obviously, that you have the cash available. You're not stretching the balance sheet. You're not preventing the company from making other investments and doing things that it should be doing to sustain ongoing performance. So if you are in that fortunate situation, then you've got a number of options, and like increasing dividends or doing other things, but we think that a share buyback, provided you're buying shares at a value that's accretive to what we believe is the long-term value of the company, then it makes very good sense for shareholders that we buy back shares. And so we will continue with that policy. I mean, occasionally, in the event of -- like if you have a major sale of a business part or something, you might use a special dividend or something like that. But I think on the regular course of business like we are today, the buyback is the best solution.

Unknown Shareholder

shareholder
#19

Just a follow-up on that then. Sorry.

Unknown Executive

executive
#20

Can you stand a little close?

Unknown Shareholder

shareholder
#21

A little closer. Sorry. Just a follow-up on that, does that mean that at this stage, you have no, let's say, acquisitions you're looking at or other growth? Like at the moment, we're a fairly focused company in one area. Is there plans to diversify Brambles? Or where is the growth coming from? Is it just basically well, we're going to continue on pallets to do that well, and we're going to have that natural growth there.

John Mullen

executive
#22

Yes. Again, I think you're quite right there. So if you don't see long-term value in your core business, then you perhaps would look at acquisitions, et cetera. We still see a huge amount of value in our core business. particularly as we move into this digital age of the digitalization of our pallets, we think there's a lot of growth from our core business. So we will continue to focus mainly on that. That said, we're always looking at opportunities. And if the right one comes along, it makes sense for shareholders, we would consider it. But that's not the case at the moment.

Unknown Shareholder

shareholder
#23

Just a question on the digitalization of your pallets. Can you just give an idea of the life cycle of a pallet? There's someone that got a hammer and nail and he builds a bit of a wooden pallet, and then at the end of its life, it probably ends up in New York in a 44-gallon drum fire, keeping people warm there in winter. And how is the digitalization working out? Are you able to track -- better track your pallets? Have we had significant -- because a lot of the times, the pallets went missing and many a time, I had a barbecue with a good Brambles pallet, a chef pallet or something like that. And...

John Mullen

executive
#24

A lot of people run at your place next week.

Unknown Shareholder

shareholder
#25

No, you're always welcome. But that was always like a standing joke that -- and also I guess most are made out of wood. Has there been any thought of different types of materials used? Or maybe there are already, and what sort of R&D do you do in that respect?

John Mullen

executive
#26

Yes. No, really good questions. So I mean, theoretically, a pallet will last forever if you keep replacing the boards on it and ultimately, down the track, it's basically a new pellet. But we depreciate them working over 10 years, I think, yes. And they -- after each cycle, it's been out in the field, they come back into our repair and maintenance centers where broken boards are replaced, locks are changed, et cetera. So they're actually very durable and last a long time.

Unknown Shareholder

shareholder
#27

How many go missing that? Like how many pallets have you got at the moment? Do you know that? How many pallets you have? And do you know where they are? And has the digitalization program helped you sort of say, well, Woolworths has got so many of them and Coles has got so many and somebody else has got so many. So do you have that level of specificity on that?

John Mullen

executive
#28

So that's the holy grail and it's been talked about in this industry for decades. And it's very easy to put some form of a tracker on a pallet, but to do so cost effectively has been the challenge. Pallet costs, say, $20 and you can buy a GPS tracker for $80. But if you put $80 on every $20 pallet and continue to charge $20, I wouldn't be standing here in front of you for very long. So that's been the dynamic. But we've made huge progress in the last few years. The team have been really working over time on different technologies. So what I referred to in my speech in serialization+ is where there is, in our case, a QR code, so an individual identifier on every single pallet in the pool. And we've done that now in the whole pool in Chile. So we now know every pallet where it goes, who it goes to, when it comes back.

Unknown Shareholder

shareholder
#29

Is that a $80 digitization thing? Or is it a...

John Mullen

executive
#30

No. So it's a combination. So that is just an identifier, which is basically a QR code stuck on the side of the wood. But we also put -- we do put the $80 trackers in periodically, if we see that there's an issue arising in a certain part of the supply chain or a certain customer. We can put some $80 tracker pallets in that will actually tell us real time, like following an Uber blip on your phone or exactly where that pallet goes. It's obviously expensive, but it returns a huge benefit because you now know and you can sit down with the client and say, I can tell you why you're losing so many pallets, this is where they're going.

Unknown Shareholder

shareholder
#31

I'm very impressed with your level of detail, Mr. Chair.

John Mullen

executive
#32

Yes, no problem.

Unknown Shareholder

shareholder
#33

And just what was the last question. Congratulations to Graham on his child. Well, I'm trying to think of the other thing, but I'll leave it. I can't remember it so...

John Mullen

executive
#34

Come back if you do. Good. Any more questions in the room? No, it looks like no. Carina, are there any questions on the webcast?

Carina Thuaux

executive
#35

There are no questions.

John Mullen

executive
#36

Wow. Okay. So we will now then turn to the items of business. Items 2 to 10 on the agenda will be proposed as ordinary resolutions. As stated in the notice of meeting, I will be casting any discretionary proxy votes that have been given to me in favor of each of the items of business. The proxy and direct vote position for each resolution will be shown on the screen. I remind you that if you're attending here today, please cast your vote by marking your green voting card. We will announce the poll results to the ASX later today and also post them on our website. Steve Hodkin of Boardroom has been appointed our returning officer. The first item of business is to consider and receive the financial report, directors' report and auditor's report for Brambles and for the group for the year ended 30th of June 2025. There's no vote on this item. Are there any questions for item 1 from the floor?

Unknown Attendee

attendee
#37

Can I just ask the other question?

John Mullen

executive
#38

Absolutely. No problem.

Unknown Attendee

attendee
#39

I was just going to ask you -- and I mean, I'm sure there's been no corporate approaches to the company. Otherwise, you'll tell us about that. But can you just sort of comment on that, who would be interested in Brambles? It seems to be a very specific type of business. And would a Microsoft or something like that, they have their pallets everywhere. Is Brambles an attractive business to some corporations or none?

John Mullen

executive
#40

Well, we think it's an attractive business. No, yes, look, it is because I liken Brambles to being the sort of biggest company that no one's ever heard of. So you guys as shareholders probably have, but the average person in the street has never -- that's unlikely -- they may have heard of the word CHEP, but they probably haven't heard of Brambles, and yet it's a very large, successful global success story for Australia. So yes, we are obviously attractive. I think that's why we've got a large institutional set of investors in our stock and why the share price has risen as strongly as it has over recent times. And I think we're seeing there's probably a mix between the defensive stock and a growth stock. And we sort of depending on cycles and times, that the orientation moves a bit more one way or the other. But our basic business is in FMCG dependable commodities that people eat and drink, which obviously go up and down with economic growth, but people don't stop eating. And so it's a secure investment, and it's an investment that's been returning through thick and thin, a very good return to shareholders. And increasingly, I think we're seeing there's a little bit of growth stock. And I'm really, really excited about this digitization story. I'd probably want my colleagues not talking about it. But if we get this right, I think the growth potential for Brambles out into the next decade is second to none. So no more questions out there? Carina, anything from the webcast?

Carina Thuaux

executive
#41

No, nothing from the webcast.

John Mullen

executive
#42

No. Okay. Item 2 asks shareholders to adopt the remuneration report for Brambles and the group for the year ended 30th of June 2025. Are there any questions for item 2 from the floor? I take that as not. So Carina, any questions from the webcast?

Carina Thuaux

executive
#43

No, nothing from the webcast.

John Mullen

executive
#44

Fine. The resolution and the direct vote and proxy positions are now on the screen. Please now cast your vote for item 2. [Voting]

John Mullen

executive
#45

Item 3 asks that Vik Bansal be elected to the Board of Brambles. Vik's biographical details are set out in both the notice of meeting and the annual report. And I now invite Vik to speak briefly on his election.

Vikas Bansal

executive
#46

Thank you, John. Fellow directors and valued shareholders. It's a privilege to stand before you today -- or sitting before you today, seeking your support for the election to the Brambles Board. Having served as a director over the last 6 months, I've developed a deep appreciation for the strength of this company, its purpose, its people and its culture. Over the past 3 decades, my career has spanned the industrial manufacturing, distribution and logistics sectors, leading large and complex organization through the periods of transformation and growth. I've had the opportunity to serve as the Chief Executive Officer of Boral, Cleanaway waste management and InfraBuild and a Chief Operating Officer of New York's NYSE-listed Valmont based out of Omaha. I've lived and worked in U.S., Asia and Australia. I'm also a current nonexecutive director at Washington Soul Patts and Orica. I'm a Chair of LGI Limited. These experiences have shaped my commitment to industrial excellence, sustainability, value focus and good governance, all of which I see as central to Brambles' long-term success. Brambles' circular business model, as John just mentioned, is one of the most compelling in the industrial world. It demonstrates that sustainability and commercial performance are not opposing forces, but in fact, complementary strengths. As a Board member, I'm focused on contributing to continue to build on this foundation, scaling our sustainability leadership while maintaining the operational rigor that drives shareholder value. In my Board and executive experience, I've seen how transparency, accountability and clarity of purpose enable organizations to navigate complexity and build trust with all stakeholders. I am committed to upholding those standards at Brambles. Finally, I believe digitization will define the next phase of our growth, leveraging data and technology to optimize supply chains, enhance customer value and improve asset efficiency will be key to keeping Brambles at the forefront of our industry. If elected, I will continue to bring an industrial operators mindset, global outlook, sustainability and governance to the Board, ensuring Brambles remains a global leader and continues to deliver value for shareholders, customers and communities alike. Thank you for your trust, and I look forward to the opportunity to contribute to this exceptional company's ongoing success.

John Mullen

executive
#47

Thank you, Vik. Are there any questions for item 3 from the floor? I take that as no. Carina, any questions from the webcast?

Carina Thuaux

executive
#48

No questions.

John Mullen

executive
#49

The resolution and direct vote and proxy position are now on the screen. So please now also cast your vote for item 3. [Voting]

John Mullen

executive
#50

Item 4 asks that Ms. Maxine Nicole Brenner be elected to the Board of Brambles. Maxine's biographical details are set out in both the notice of meeting and the annual report. And I'll now invite Maxine to speak briefly on her election.

Maxine Brenner

executive
#51

Good afternoon, again. It's a great privilege to have the opportunity to put myself forward for election to the Brambles Board. Brambles is one of Australia's leading global companies, a business that fuels the world's supply chains while leading the way in the circular economy. Brambles moves millions of pallets and containers every day and does so in a way which reduces waste, improves efficiency and helps customers meet their own sustainability goals. This combination of scale, purpose and innovation is what really drew me to Brambles and what continues to inspire me today. My executive career included acting as Managing Director of Investment Banking at Investec Bank, working as a lawyer at Herbert Smith Freehills and various other governance roles. These roles taught me how strategy, capital and governance intersect to create long-term value and sustainable outcomes and are key to many of the Board discussions we share at Brambles. Over the past decade, I've also had the privilege of serving on some of the largest Australian companies, including Origin Energy, Woolworths, Qantas, Telstra and Orica. Companies like Brambles that operate globally or at scale face rapid change and must deliver both on performance and purpose. Through that experience, I hope to contribute to our ongoing focus around disciplined growth, innovation and sustainable outcomes. In my role as Chair of the Brambles Rem Committee, I'm particularly focused on culture, performance and leadership. Brambles has a strong values-based culture. And the alignment between purpose, performance and reward is an area we will continue to test going forward. Brambles stands on firm foundations, operationally strong, strategically ambitious and grounded in purpose. I have been very impressed with the strength and values of the management team led by Graham Chipchase. With your support, I look forward to working with management and my Board colleagues to help Brambles remain the global leader it is today. Thank you for your support.

John Mullen

executive
#52

Thank you, Maxine. Are there any questions for item 4 from the floor? It looks like there are not. Carina, are there any questions on the webcast?

Carina Thuaux

executive
#53

No questions.

John Mullen

executive
#54

Thank you. So the resolution and direct vote and proxy position are now on the screen. Please also now cast your vote for item 4. [Voting]

John Mullen

executive
#55

Item 5 asks that Anthony John Palmer be elected to the Board of Brambles. Tony's biographical details are set out in both the notice of meeting and the annual report. And as Tony is unable to join us here today in person, he has prerecorded an address on his election.

Anthony Palmer

executive
#56

As an Australian-born son of a sheep shearer, who spent most of my career outside Australia, I really have difficulty expressing in words just how excited I am to serve on the Board of Brambles, which I regard and always have as an iconic Australian-listed company. I started my business career in operations, consulting and strategy consulting at LEK Partnership and PA Consulting, respectively. Over the course of my career, I've had the good fortune as an executive to serve in the chocolate wars as a brand leader at M&M Mars and more recently as a Board member at Hershey. I served in the juice wars as the General Manager of kids beverages at the Minute Maid division of the Coca-Cola Company in the U.S. I served in the cola wars as Managing Director, Australasia for Coca-Cola Company; and the cereal wars as Managing Director of Kellogg U.K. and Ireland; and most recently, in the diaper wars as the very first global CMO and then Global President of Brands and Innovation at Kimberly-Clark in the U.S. I had the very good fortune to found a digitally driven re-friendly high-performance sunscreen business, which gave me hands-on digital and entrepreneurial experience. Over the past 3.5 years, I've served as a senior adviser to One Rock Capital, a mid-market private equity firm with offices in New York, London and Los Angeles; and my focus at One Rock is on diligence and value creation in the food and CPG industries. Over my career, I've lived and worked or studied in Japan, in Hong Kong, in the U.S., the U.K., France, Switzerland and of course, Australia. With regard to governance, for 14 years, I was an Independent Director of the Hershey Company, which is a Fortune 500 sweet and salty snacks company. I served as the Chair of the Compensation and Executive Organization Committee. I spent 5 years as Lead Independent Director and Chair of the Executive Committee. And at various times, served on the Finance and Risk, the Governance and the Audit committees. The course of my career has given me an in-depth perspective of government and value creation in CPG across the globe, and it's included strategy, capital management, M&A, general management, marketing and innovation, human capital management and supply chain. I want to leave you with the thought that if elected, I would be honored and privileged to apply this experience to the singular focus of helping make the Brambles team spectacularly successful. And as a result, the Brambles investors, you, extremely happy and satisfied. Thank you for your time, and I hope to be working with you in the future.

John Mullen

executive
#57

Great. Thank you, Tony. Are there any questions for item 5 from the floor? Looks, again, not the case. Carina, any from the webcast?

Carina Thuaux

executive
#58

No questions.

John Mullen

executive
#59

Wow. Breezing through it. The resolution and direct vote and proxy position are now on the screen. Please now cast your vote as well for item 5. [Voting]

John Mullen

executive
#60

Item 6 asks that Ms. Kendra Fowler Banks be elected -- reelected, sorry, to the Board of Brambles. Kendra's biographical details are set out in both the notice of meeting and the annual report. And I now invite Kendra to speak briefly on her reelection.

Kendra Banks

executive
#61

Thank you, John, and good afternoon, Brambles shareholders. I'm very pleased to be with you today to have served on the Board for the last 3 years and to be standing for reelection to your Board. I'm currently the Chief Financial Officer of SEEK Limited, an ASX 100 company, which operates market-leading digital employment marketplaces in Australia, New Zealand and across Southeast Asia. I have spent nearly 10 years at SEEK as a digital executive, first as Marketing Director and then as the Managing Director for Australia and New Zealand, prior to my appointment as CFO in 2024. Before SEEK, I spent 11 years working in the retail sector at both Coles here in Australia and at Tesco in the U.K. across various senior commercial and marketing roles, including in digital marketing and pricing. I started my career in strategy consulting with McKinsey & Company. Over the last 3 years, it has been a privilege to serve on the Brambles Board and to support the ongoing transformation of the business. The trajectory of the business on financial, customer, people, sustainability and shareholder metrics has been extremely positive, and there still remains so much opportunity. If reelected, I look forward to being part of the next phase of Brambles transformation, bringing further value to our customers, communities and shareholders. I will continue to bring my skills, experience and insights in retail and digital markets in realizing these opportunities on behalf of all of you, Brambles shareholders. Thank you.

John Mullen

executive
#62

Thank you, Kendra. Are there any questions for item 6 from the floor?

Unknown Attendee

attendee
#63

Sorry, I just want to clarify something. You've got a full-time job at the moment?

John Mullen

executive
#64

Perhaps I can answer that. Has Kendra got a full-time job at the moment? That very highly as a Chair to have serving executives on your Board is invaluable. You get out of date very quickly when you retire from a full-time executive position. Although you may have many years of wisdom and experience, hopefully, you can lose to...

Unknown Attendee

attendee
#65

Most of your Board have retired from their full-time job, haven't they?

John Mullen

executive
#66

Sorry?

Unknown Attendee

attendee
#67

Most of your Board have retired from their full-time jobs?

John Mullen

executive
#68

Yes, yes. But I think it's really important you have a balance. And I know sometimes guidelines in Australia are that you shouldn't have a full-time serving executive on your Board. I disagree with that. I think it brings huge value.

Unknown Attendee

attendee
#69

Okay.

John Mullen

executive
#70

Thanks. Okay. Carina, any questions from the webcast?

Carina Thuaux

executive
#71

No questions.

John Mullen

executive
#72

No, very good. The resolution and direct vote and proxy position are now on the screen. So please again, cast your vote for item 6. [Voting]

John Mullen

executive
#73

Item 7 asks that Mr. James Richard Miller be reelected to the Board of Brambles. Jim's biographical details are set out in both the notice of meeting and the annual report. And I now invite Jim to briefly speak on his reelection.

James Miller

executive
#74

Thank you, John, and good afternoon, everyone. I'm delighted and honored to stand for election as a Director of Brambles. In addition to Brambles, I am on the Board of Directors of The RealReal, a U.S.-based e-commerce company. Additionally, I serve on the Board of Directors of LivePerson, a U.S.-based customer care software company; and serve on the Board of Directors of ServiceExpress, a private equity-owned company that provides third-party maintenance services to large data centers. I'm also a senior adviser to the Boston Consulting Group, where I provide consulting services related to digital transformation and artificial intelligence. Previously, I was the Chief Technology Officer for Wayfair, a large U.S.-based e-commerce company where I also served on the Board of Directors. Prior to my roles at Wayfair, I was responsible for the worldwide operations at Google where I had responsibility for procuring, building, deploying and operating Google's worldwide compute capacity and cloud infrastructure. Additionally, I was the Managing Director of Google Energy LLC and had responsibility for sustainability and corporate and social responsibility at Google and its parent company, Alphabet. Additionally, I held executive roles at Cisco, Amazon.com, Intel and IBM in the areas of technology, operations, supply chain management and general management. If reelected, I look forward to putting my global experience in the areas of strategy, sustainability, supply chain management and operations, information technology, artificial intelligence and data science to support Brambles in the next phase of our digital transformation. Thank you.

John Mullen

executive
#75

Thank you, Jim. Any questions for item 7 from the floor? Please, we have one here.

Unknown Executive

executive
#76

Mr. Chair, we have a question from a shareholder, Mark McCoy.

Unknown Shareholder

shareholder
#77

I'm very happy to support you and have already voted for your reelection. But I just wanted to clarify, you mentioned, if I understood correctly that you're on the Board of an e-commerce company. I'd just like to clarify whether that e-commerce company is a customer of Brambles?

James Miller

executive
#78

The e-commerce company is The RealReal, and we are not a customer of Brambles.

John Mullen

executive
#79

Is that okay? Yes. Great. Thank you for the question. Carina, any questions from the webcast?

Carina Thuaux

executive
#80

No questions.

John Mullen

executive
#81

No questions. Thank you. I have to say before we go to the next point, I feel very privileged to have a Board of the highest possible quality and to work with these teams. I think they're doing a good job on your behalf. So the resolution, direct vote and proxy position again on the screen. Please cast your vote for item 7. [Voting]

John Mullen

executive
#82

Item 8 asks shareholders to approve that the Brambles Limited MyShare Plan, as amended in the manner described in the explanatory notices accompanying the notice of meeting, the amended MyShare plan and the issue of shares under the amended MyShare Plan be approved for all purposes, including for the purposes of Australian Securities Exchange Listing Rule 7.2, Exception 13. Are there any questions for item 8 from the floor? I take that as a no. Thank you, Carina. Any questions on the webcast?

Carina Thuaux

executive
#83

No questions.

John Mullen

executive
#84

The resolution and direct vote and proxy position are now on the screen, and please, therefore, again, cast your vote for item 8. [Voting]

John Mullen

executive
#85

Item 9 asks shareholders to approve the participation by Mr. Graham Chipchase until the 2026 Annual General Meeting in the Brambles Limited Performance Share Plan in the manner set out in explanatory notes accompanying the notice of meeting, and that be approved for all purposes, including for the purposes of Australian Securities Exchange Listing Rule 10.14. Are there any questions from item 9 on the floor? It looks like no as well. Carina, anything from the webcast?

Carina Thuaux

executive
#86

Nothing from the webcast.

John Mullen

executive
#87

Thank you. The resolution and direct vote and proxy position are now on the screen. Please now cast your vote for item 9. [Voting]

John Mullen

executive
#88

Item 10 asks shareholders to approve the participation by Mr. Graham Chipchase until the 23rd of October 2028 in the: a, Brambles Limited MyShare Plan, if approval to the amendment to the MyShare Plan under Resolution 8 is not obtained, which is not the case; and b, the amended MyShare plan, again, if the approval is obtained in the manner set out in the explanatory notes accompanying the notice of meeting be approved for all purposes, including for the purposes of Australian Securities Exchange Listing Rule 10.14. Are there any questions for item 10 from the floor? It looks like there are not. Carina, any questions from the webcast?

Carina Thuaux

executive
#89

No questions.

John Mullen

executive
#90

Very good. The resolution and direct vote and proxy position are now on the screen. So please again, now cast your vote for item 10. [Voting]

John Mullen

executive
#91

Are there any further questions from the floor? It would seem not. Carina, anything from the webcast?

Carina Thuaux

executive
#92

We have a question from the webcast. From shareholder, Michael Cobin. The Chairman is very supportive of the digitization of Brambles. Perhaps he could share with us what is digitization as far as Brambles is concerned and the reason why it is so good for the company?

John Mullen

executive
#93

I'll have a go. Yes, certainly. Thank you for the question. So I think, to an earlier question, this holy grail of pallet industry has been to be able to digitally identify every pallet in the system. And that's been the goal for many years. We've now finally started to do that. And what does that mean? And what does that -- what benefit does that give? Well, we'll break probably into 3 layers. Firstly, by actually knowing rather than having to guess or estimate as best you can how many pallets you have in a certain pool, you obviously start to get much better control of your business. I mean, as an example, in Chile, when we serialized all of the pallets, we finally actually had more pallets in the system than we thought we had because we were trying to make conservative estimations, all the time of losses and those sort of things. And with serialization+, we can actually now count how many we have. So that's the first benefit, operational at our level. Second benefit is for the customer. Using Brambles over the years has been a very manual and generating a lot of work for customers. You have to physically count all the pallets and then they enter them into Excel spreadsheets. And then we come along 6 months later and now they can't find some of them. As a gentleman here said, some of them end up in the local garden center, et cetera. So for the management of the pallet pool for the customer is quite tedious, time consuming, labor intensive. By moving to a fully digital interaction, it takes all of that away from them, which is a huge positive for the customer. And then the last layer is what we're calling digital customer solutions, and that's where we are actually associating a particular load with a numbered pallet, and we're following that pallet through the supply chain. We -- the whole Board, we were in New Zealand a couple of days ago, observing a movement of strawberries from the paddock all the way through to Woolworths DC and ultimately to the shelf. And with a digitally enabled pallet, we can tell both the grower as well as Woolworths and any other retailer exactly what's happened to those strawberries from start to finish, how long it took to get to the DC? Was it in temperature all the time? What was the humidity? All of those sort of details. So that then gives the retailer a much better control -- quality control over the product that they receive. And we can now -- we can charge for that service because it's a real value add to the customer. So those 3 levels of digitization, when you add them together, that's why I'm excited about the future. I hope that answers your question. Any others?

Carina Thuaux

executive
#94

No further questions.

John Mullen

executive
#95

Ladies and gentlemen, that concludes our discussion on the items of business. Now please remember to place your voting cards in the boxes beside the exits. The poll will remain open for another 10 minutes. When the poll closes, you will be notified on the screen behind me. And we will announce the results of the poll to the ASX later today. Ladies and gentlemen, thank you very much for your attendance today. I'm really grateful. And I remind you that copies of the sustainability review are available in the foyer. And I now declare the AGM closed, and I invite you to join us outside for tea and coffee. Thank you.

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