Burckhardt Compression Holding AG (BCHN) Earnings Call Transcript & Summary
November 4, 2020
Earnings Call Speaker Segments
Saskia Hengartner
executiveGood morning. Good afternoon. It's a pleasure to welcome you at the third Investor Day of Burckhardt Compression. My name is Saskia Rusch. I'm Head of Corporate Communications and Branding of Corporate -- at Burckhardt Compression. Now I will you give some details on the technical side for today's event before I hand over to Marcel to open the conference. So we have a hybrid event. We have a small live audience here in the room, and we have a lot of participants at the webinar. After each session, we have a Q&A session. We will first answer the questions from the room and then answer the questions from the webinar. You can just type in the chat function your questions during the sessions. We have, that you can schedule your day planned, 2 breaks of about 30 minutes. So for those who are attending at the computer, that's, I think, important to know in advance. The webcast of today's session will be available from tomorrow on, on our website as well. And now with this, I hand over to Marcel Pawlicek, our CEO, to open the conference. Thank you.
Marcel Pawlicek
executiveThank you, Saskia. Good morning, good afternoon near and far and also to the audience here in Winterthur. I would like to welcome you all to our third Capital Market Day of Burckhardt Compression. What are the objectives today? What do we want you -- these are the key messages. This is our objectives. The key messages will follow. What do we want to actually inform you, what do we want to bring closer to you is: First, the dynamics that underpin and underlie the growth of our business and our markets; how we are adapting to the megatrends, to the changing megatrends; the strength of our market positioning globally with the integrated business, SYST-SERV, How SYST and SERV work very closely together, how both are important for each other; the strategy levers to improve the top and the bottom line. We already touched on that in the morning on the half year results. We will go a bit more deeper today on the Capital Market Day; our M&A strategy and approach to capital allocation, capital discipline. You will hear also from Rolf quite some information on our capital discipline; our MRP 2022 financial objectives. But since our life is not over with the MRP 2022, also beyond MRP 2022. Short, the agenda. I know you have all scheduled your day according to this agenda. Let me make a little input. Should we finish earlier, then we will just extend the break, and we will exactly start again on the dates and on the times indicated. And we have a little change. Systems Division and Services Division, Fabrice and Rainer will give their presentation. And after the 2 presentations of the divisions, we will then be open for Q&A together because that's easier and makes it also for us easier. This is the time changes and the time schedule, as you know. Now also a short introduction, and each one of the speakers will introduce themselves then. We have our group Chairman, Ton Buechner; myself; and the group CFO, Rolf Brändli. Many of you know Rolf already. From Systems Division, Fabrice Billard. The people who have been on the last Capital Market Day already know Fabrice. And then the new kid on the block for today's Capital Market Day, Rainer Dubi, who took over last year the Services Division. Now I would like to hand over to Ton Buechner. Ton took over Chairmanship in July. Many of you know Ton comes from the industrial business. He knows our business. And I think with Ton, we have a really great success from Valentin Vogt, who can really push our business and can push us also further on the way forward to MRP 2022 and beyond. Ton?
Ton Büchner
executiveThank you, Marcel. Thank you, dear shareholders, for joining us on this special day, not only special because of the COVID-19 situation, but also special because there's another event going on, on the other side of the ocean, which also attracts quite some attention, I would say. A very warm welcome from me as well to everybody here in the room as well as on the webcast. Let me -- step 1, here is a short overview of the resume. Many of you have either known me out of the Sulzer times here in Switzerland or the AkzoNobel times in the Netherlands. Why have I joined Burckhardt Compression? I think that's important and relevant. First of all, it's great fun to be back into the capital goods industry. Both its original equipment manufacturing as well as the service business associated with it. It's in a set of end markets and technologies that I know well, and that familiarity is certainly an attraction. And Burckhardt is a global leader in its industry and in the technologies that it today applies and develops for the future. It's made major steps since I followed Burckhardt in the past being and becoming more international and more service-oriented, which are clear attractions, I believe, of the company overall. It's been an eventful year. COVID-19 will come back in every investor's presentation. I'm sure it certainly determines the management-Board interactions over the last 6 months. And initially, at a very fast rhythm, of course, over time, we started to build in all corona measures in the regular updates that we as a Board received. Besides this rather operational adaptation that we've seen, there were also a number of strategic topics that we addressed, whether it was the acquisition of JSW slightly before the time that I became Chairman as well as the memorandum of understanding that you've seen that was signed with Shenyang in China. These 2 strategic topics as well as other developments, whether it's been in the low-density TE business or in the hydrogen business that we earlier had questions on during the half year closing, main topics during the discussions in the Board in the last couple of months. For me, it was good also to get acquainted with a number of the people of Burckhardt Compression. I have virtually met everybody in the second level of the company so that I was able to understand the ways and responsibilities as they've been set up. We, of course, also tried to determine the key challenges. And what we also did during the first half of this year is that we received some feedback from a number of investors, from analysts both on the buy side and the sell side. And Marcel, Rolf, Fabrice and Rainer will address many of the issues that were provided to us as feedback, where some, or if not many of you, actually have participated. And although the team will provide you feedback on the things that you have mentioned to us during that Investor study, allow me to highlight a few things that were fed back to us. First, many of you confirmed to us that they thought Burckhardt was a very solid quality company with good quality products, good technologies and a highly dedicated management team. What we also heard was that markets and technologies for the company of our size were sometimes a bit complex to understand, and the team will do a lot today to bring these markets and their dynamics closer to you. An issue that was also raised was the issue of capital discipline, capital discipline in the area of inventory, work in progress, when it came to accounts receivables maybe specifically in some countries, and Rolf and Marcel will today give you more insight in what they're doing to make sure that they can convey that, that capital discipline is there and that they have special projects to make sure that they watch this carefully, and we will do so as a Board as well. Also, capital discipline on acquisitions was raised as part of the feedback. And maybe, therefore, it would be helpful that I share with you my, I guess, 3 main principles when it comes to acquisitions going forward as well as when we're evaluating the acquisitions that have been done. The first criteria for me is always strategy. Does the acquisition strategically fit in the business, in the technologies, in the markets or do they actually are the adjacencies that actually help us to become broader with certain end customers? The second criteria for me is always the management ability to integrate, and that can be a combination of the management that we have in the regions or in the companies or the management of the acquired entities. And the ability to integrate is always a very important decision criteria for me as a person. And the second is financial value creation, and I define that generally as a return on capital employed. And for the capital employed, I then take the acquisition price that should be higher than the pretax weighted average cost of capital within a 3-year period of the acquisition. And with this particular sharing of these criteria, we have gone through the most recent discussions with the Board and the management, and we'll do so going forward. What are our future focus themes? Certainly also, governance will be a future focus theme. The Board consists out of some very strong CFO, CEOs, divisional managers and Chairman and women of other companies. They are strong, independent people, and it is our clear intention to be a very strong sparring partner to the management team. Another topic that will be on the future agenda during Board meetings will be the topic of sustainability, CSR, ESG, however you would like to call it. It will become a stronger topic from the future, not just because it's fashion and we certainly want to do this very much in a practical and hands-on business way as Burckhardt has been so good at in the past. And on top of that, of course, the new technologies. Some of them will also come up today, like hydrogen technologies that digitize the organization or the interactions with customers. These will also become an integral part of the discussions between Board and management. Burckhardt Compression made great steps, not only in the last year but in the last many years to become a stronger and more global company. I look forward to support the management team in achieving their MRP targets but also to spar with them to deliver the steps beyond the end of the present MRP. I wish you a very enjoyable CMD, and I hand back the word to Marcel. Thank you.
Marcel Pawlicek
executiveThank you very much, Ton. Now I have to apologize, I have to jump back some slides. That was my mistake. What are the key messages we want to bring across to you today? We have put them into 5 key messages. At the end of the day, we will actually review them again. And hopefully, we could address all the points. Key question #1 -- or key message #1 is geographical positioning and the large customer base offer for us a scale benefit for future growth as we look into the future growth, where can we grow further. The integrated system services business that will provide an overall stability. We have cyclical businesses. We have cyclical applications but with a strong service business. And we've been in many applications to leverage that out, gives us a possibility for a more stable business even on the systems side. Well positioned to participate and benefit from the changing energy mix. Ton mentioned that before, and we mentioned it also this morning. Hydrogen is in everybody's mouth, but there's also other applications, other energy trends. Then the commitment to reach the MRP 2022 but also look already beyond 2022 since the world will not end. And Ton mentioned it very clear, is a disciplined approach towards capital allocation. These are the 5 key messages we want to bring across. Now where is Burckhardt today? Where do we stay? This shows our history. On one slide, we tried to put together 176 years of Burckhardt. In gray, you see where we had operational developments, where we laid milestones on our way to gas compression. And in blue, you see where we had corporate milestones. And in the last couple of years, especially acquisitions from 2015 on with JSW, with Arkos, with Shenyang Yuanda. We also, in this way, we had numerous world records. It doesn't really sound so big, but we had. We had the world's largest single-frame compressor. We had the first high pressure applications in the '20s for ammonia synthesis. And what it really shows, that Burckhardt is following the trends for the gas. And we also try, later on, to show you -- because to actually hold on gas because we cannot smell it, we cannot see it, it's not a liquid, but in every day's life, we are surrounded by products made out of gas. This graph also shows how the company had transformed from a very local Swiss-oriented company to a global player. And we also show that we have done, and I mentioned that already, M&A. We have grown globally. We have service centers. Today, we have 1/3 of our people in Switzerland and 2/3 beyond or outside of Switzerland. That was a couple of years totally different. So where are we today? This is a snapshot on where the company is today. We are in the systems business the #1. We will show you later on a graph on that in the reciprocating compressor business. We had in 2019 a revenue of more than CHF 600 million. We have a market share of 30% plus over all segments and over all applications, not including, we point it out later on in the slides, of these high-speed machines we have spoken. We have an integrated business model. SYST-SERV is very important for us. One cannot be without the other, and they both benefit from each other. OBC business with OEM know-how. We capture growth opportunities, but we also want to grow profitable. We had applications in the past which we didn't follow because they were not profitable. Now hydrogen is in everybody's mouth. We will later see from Fabrice how hydrogen is coming forward. And we are represented either through own organization or through agents in 80 -- more than 80 countries across 5 continents, and we also have machines running in more than 80 countries. So let us look at an assessment of our progress against the MRP, what we have reached in the last 2.5 years. We have made good progress in the Burckhardt group. You can see that on this graph. We are on a good way to reach sales of CHF 700 million, keep the leading position in SYST, making SERV a really service-oriented company. We have spoken about this in the past. That we have said, look, the service mentality of an OEM is normally not very famous. In this industry, we have managed to get out of this OEM thinking and really into the service mentality thinking. We are on a good way to reach EBIT of 10% to 15% that we have given ourselves as a target. We have really made big progress in the Systems Division. We have reached -- we have and have overreached the CHF 340 million target. But as you know, the original idea of the MRP in the SYST division was more focused on making SYST profitable than growing SYST further. I think we have made a really big step on that. We kept the leading market position. We have a very strong global presence. We will see that later on with 5 factories around the globe. And we also have started to focus on operational excellence. Of course, this is a process that will be part of our daily life and will go on. We have reached an EBIT margin of 0% to 5%. We also have reported that this morning, for the first half year, we even overshot that one. On the services side, we are behind. We are behind on the sales side. We have some setbacks. We will come back later on to these setbacks. Our cost is on the top line, definitely one of the setbacks. We still focus on organic growth. We also discussed that, and that was also questioned this morning already. And further growth in OBC business and also further growth through acquisitions, disciplined acquisitions that we strategically can grow our service business really locally. These acquisitions would then be very locally. We have reached an EBIT margin of 20% to 25%. But as I said, the top line right now is not where we want it to be. At this point, we guide and we are still convinced we will reach the MRP. However, at this point, looking also on the Services Division and looking on the performance of the Systems Division, we will rather see a shift in the portion of services and systems on the overall business. We will rather see less of the service business and a little bit more on the systems business, but they will compensate each other. Now let's take a closer look at financial performance of each division -- or overall performance. Financial performance, we come later to the division. We have a solid performance even in a challenging environment. Of course, we have corona, you all know. Looking at the last 4 years' order intake, we had an increasing order intake. We had a slightly lower order intake in 2019, but we also had an exceptional year in 2018. And as I already said, the Systems Division has certain cyclicality in there even overall, even we try to manage it with the different application. Sales is increasing of the overall group. You can also see the MRP targets here. We have earnings per share. We're also able to increase the earnings per share. Capital investments, there we have clearly also the discipline. The CapEx should not increase depreciation. We had an exception, where we had in 2019 this additional CHF 17 million temporary. We had to invest to purchase our land at Shenyang, but we will later on get that back from the government. We have cash flow from operating activities. We were also able to increase that one. And last, but not least, the dividend per share payout, as you can see, has been quite stable in the last couple of years. So let's take a snapshot on the divisions. The Systems Division had a quite stable sales, but with an increasing EBIT margin. And for the half year, we even overshot that EBIT margin quite a lot. The sales mix by division is changing slightly. Service is getting stronger. I think this is also one of the goals we have also long term, that we always clearly said our goal would be a 50-50 mix in SYST and SERV. Under one condition, not reducing SYST to reach that. This is very important, to grow SERV to reach that. The Service Division also shows increasing sales. EBIT margin slightly going down. We will later on hear that also from Rainer that has also to do with the SERV mix. Spare parts will still grow. I will have a slide on that, but we'll not overproportionately grow. It will grow, but other things in SERV will grow more. That's why spare parts will have on the percentage side lower as a contribution. What is also very important, we have spoken about that in the past years, is the question we always get is OBC business, non-Burckhardt business since we have about 75,000 machines out there. 25,000 non-Burckhardt machines has increased to close to 30%. Here we see in blue dots what we have done on the SYST side to expand globally. We have the Shenyang factory. We have in Shenyang 2 dots because we have an hour away from our factory also a foundry. We show that in a separate dot. We have Korea, we have China, we have India, we have Switzerland, and we have the United States. And on the SERV side, we clearly show where we are positioned. The red dots in the United States are the service stations of Arkos. The U.S., the country with the highest population of reciprocating compressor. Service is important everywhere. But in the U.S., it is even more important. We have to be close to the customers. We have to be there. And in order to grow also the OBC business in the United States, we have to be really close to the customer, and we have to be recognized as a major service provider, not only as an OEM. We have also made an acquisition, CSM, in the Eastern part -- in the Western part of Canada. We are located in the Eastern part, but there is also in the Western part of Canada, Edmonton, Calgary, there is a lot of activities where we have also expanded now with the service center. In Japan, we were able to take over the reciprocating compressor business of JSW, Japanese Steel Works (sic) [ Japan Steel Works ]. And with this, we took over a global population of 100 to -- 800 to 1,000 machines, which gives us also opportunities -- further opportunities for the service side, but it also gave us right away an inroad into the Japanese market, which is normally a very closed market. The beauty of the global organization is that it gives us the ability to reduce the impact of certain global systemic crises. However, I have to point out, we have the corona crisis, which is actually a global crisis and not just functionally a crisis in one local area. But with this, we have quite a good reach on the service side to all our customers. Of course, we should not forget the Marine business, which also plays a very important role. About the global pandemic, the coronavirus slide. We also have in the half year results a slide in there. We had limited impact on the operating activities and the -- with the mobilization and the discipline of our worldwide workforce and of our people. And here, I really have to say I'm very proud of every single Burckhardt employee, how they managed and how they worked and how disciplined they have been during this crisis. And we have managed actually to keep the operation running. Of course, we had locally some lockdowns. We had to close some service centers locally for a couple of weeks. The challenge right now is India because India is closed and open and closed and open again. So this is quite a challenge. But overall, with the supply chain, we could manage to keep the supply chain open. We really could keep the business running. This corona crisis gives us also new opportunities. We have heard it already, digitalization. We were forced to go faster in the digitalization than we probably have thought. We have managed to have meetings virtually. We can make negotiations today virtually. We can even sign contracts. I recently signed a large service contract virtually. This is all possible. Of course, the socializing is missing a little bit. But nevertheless, we managed with the digitalization to work together. We also start training customers virtually. You will hear about this later on. And we use now the technology to move faster to our customers and implemented also faster in our daily activities. So this brings me to our robustness of our business model. This is the Burckhardt wheel, as you know, from our mid-range plan. It shows how system, services and also corporate, which is part of the organization, is integrated with each other. You see the Burckhardt ring outside, where we have sustainable value increase of the Burckhardt Compression Group, where we have values and continuous operational improvements and performance management. And you see our resilient business model, which underpins and underlies -- or is underlined by geographical and segmental diversification. I think the globalization we went through the last couple of years gives us now more possibilities. We have not only one factory. We have now 3 factories, 4 -- and we have 2 assembly plants. Also, the many different applications we are in, you will see that later on. The scale and the global reach of our strong market position, we can really support our global customers wherever they are. That's where we are. Then the platform to enhance customer value proposition and drive growth in service. Here, again, I mentioned it also on the Marine business. If -- the Marine business is quite special because since they are not stationary, we cannot only make a service center stationary. We have to build service centers where the ships come into the harbor. We have to support our ship customers, and that's something we had to learn. We've learned in a very quick way. And I think also quite successful, what we have seen with our customers. We have a robust financial framework that also supports the execution, our capabilities, that we can make further acquisition. However, when it comes to allocation -- financial allocations, we also have to be very disciplined, and we will talk about this later on. That was to the Part 1 of my presentation. Now I would like to change to the Part 2, which is the market positioning. And as I have already mentioned at the beginning, wherever there is gas, there is Burckhardt Compression. The difficulty is when we talk about liquids, everybody can imagine liquids. Everybody knows how a glass of water looks like, how oil looks like. But when we as Burckhardt Compression start talking about gases, then it's something which is not touchable, cannot be seen. But as I mentioned already, we have -- everywhere in our daily lives, we have to do with gases. Some of them at the very beginning of creating a product like petrochemicals. Some of them where we use the gas as a fuel, hydrogen, as an example, hydrogen to actually use it as a fuel in a cell -- in a fuel cell. And here, we try to show you a list of the different gases. What is the biggest challenge for us is that we have never a real gas. We have not 100% nitrogen. We have not 100% oxygen. We always have many different mixtures of these gases we have to deal with in our daily life. And that's also the variety of machines we are offering to actually keep up with this demand from our customers and to actually, wherever there is gas, there is Burckhardt Compression. Why do we need compressors? We need compressors to reduce the volume because gas is compressible. We can go that far that we can even, in the next point, #2, we can liquefy gases. We can make it liquid. It can be by cooling down like LNG. It can be by increasing pressures like LPG. And with liquid, we have a volume that's 600x smaller than when the gas is in gas form, in its original form. So we can ship it. We can ship it to places where we need it. And last, but not least, an important point, and that's why we have to do with gases in our daily lives, chemical reactions. Reactions happen with different gases, different reactions to make a product out of it. The petrochemical business, also the chemical business. There are many, many, and we cannot just nail that down on 2 or 3 applications where we need gases. On this slide, you will see the 4 familiar segments. We have not included the gas gathering and processing because it's a small segment for Burckhardt Compression, and we left that out at this point. That can -- in the future, can play an important role with our products from Shenyang. So we focus on the 4 segments: transport and storage, refinery, petrochemical and chemical and industrial gases. What we tried to list this year, just a few applications, applications which are hopefully familiar to you, which you have heard already from us about it, but this is not the end. The list would actually go on. We also have listed on the right-hand side some new applications which we are following right now: hydrogen as a fuel, natural gas as a fuel, then synthetic fuel. For synthetic fuel, we would need a lot of CO2, also natural gas. Then bio-deterrable products. This is especially in the petrochemical industry. People are really doing R&D research, that we have plastic that can be biologically deterrable. CO2 capturing and storage, you have heard about that also, and many more. And at the bottom, you have some final products. And this is really just a small idea of what are the end products. They come out of these gases -- the compressed gases. And that would go on also for a very long list. To also bring all these applications or all these end products to you, that would never end. And to address new product and utilization, especially environmental-friendly fuels. Megatrends are very important here, to follow megatrends. But everywhere where we also have megatrends, there are at the end gases needed. Reduction of CO2, you all are aware of this. And then new propulsion systems for ships. Right now, we talk about LNG, we talk about LPG. But even in the ship business, people are already talking about hydrogen fuel cells. And you probably have heard already in the airplane industry, they also talk about hydrogen fuel cells. Linking this back to our business. On this slide, we want to show you what is the life cycle, if I may call it this way, over a project. And I think it's important. And what is also important on this slide, many times we get the question, "Don't you see any cancellations in projects?" Then we have to see -- to say, actually, "No, we have not seen any cancellation." And maybe this slide might be one of the answers why not. Because when our customers evaluate if they want to build a petrochemical plant or if they want to build an industrial gas plant, it can take between 1 or 3 years for the decision process. And then after -- it could even take long. It depends how many parties involved, how complex the project is. It can even sometimes take up to 5 years. There is the customer involved, who, at the end, is the owner of the plant. There's an engineering company involved, and there is also a license, in many cases, involved. Then when we get the order, we have delivery times. We have delivery times between 10 and 22 months depending on the complexity of the project, of the size of the project. There, we deal with the EPC, the engineering contract with the end customer. In this case, the licenser is not included anymore. Then we have the compressor installation. We have the start-up of the compressor. We have a warranty period. And it's actually not fair to the Service Division because it's only a small bar we show here. For the next 40 years, the Service Division then takes over the lead. You see also where the divisions change. When it comes actually to the installation and to the start-up, it's a joint effort between the Systems Division; the project engineer, who still has to finish the project; the Service Division who installs the project, who starts the project. We try to show that if -- that overlap with blue and the red. And then also, we show you for more clarity where is the revenue recognition because we also get many times discretion. Then we come to the financial impact of the project. We have the cost. At the beginning, of course, supporting our customers, these are selling and marketing expenses. Then when it comes to the production, it's cost of goods sold. Then when it comes to service, it's a combination of SGA because also service needs proactive sales activities, and we have the cost of goods sold. The CapEx on the projects -- or direct on the project is very, very small. We have overall CapEx for our company to, at the end, handle these projects. Their CapEx are not directly linked to projects. Then you also see the net working capital, which is fluctuating because that has to do with down payments from our customers. We get milestone payments from our customers. And then from the service, when the service side takes over, it's a stable net working capital. This is a little insight how a normal project business works. Our customers, what is the trends of our customers? Our customers are CapEx companies driven on industrial production and investments in machinery. We have people who produce petrochemicals. Even on the hydrogen side, we have people who produce the hydrogen. We have people who use and companies who use the hydrogen. So we really have this industrial production. We have our customers invest in machinery, in our products. They cannot produce their products without having machinery, not only compressors. They need a lot of other machinery, too. We also see on our customer side the changing energy mix, and we also see the drive to environmental regulations, which are also very important for Burckhardt Compression. On the right-hand side, you see where is benefiting stronger in this process when it comes to continued focus on energy and efficiency. Of course, both can benefit. On one side, the new machine business with new applications. On the other side, the service business with modernizing old machines because I have said before, machines are running 40 years. Modernizing old machines, making them more efficient. And with this, the Service Division, of course, can contribute quite a lot also to efficiency and savings. We can increase the demand for service and monitoring by our growing own installed base. We have seen that in the last couple of years. We have grown quite a lot. And of course, before we go into the OBC business, we first work on our own population. This is very important. Of course, System can already participate in that by making advertising for our service organization. It depends who buys the project. If it's an engineering contractor, then maybe huge service activities is less of importance when it's the owner -- direct who buys the machine. It's more important, but it's really very important for the Services Division on the way forward. Focus on total solution and total life cycle cost can have a benefit on the SYST side but has even a stronger benefit on the Services side. Of course, when we work directly with end users, it's maybe more of importance than when we work with engineering companies. Keeping the compressor running longer. This is definitely not something the service -- Systems Division likes because they want to sell more machines. But I think, as I said before, this is really something that provides a lot of service opportunities for our Service Division. And of course, new applications, they give then the opportunity for both of them. Let's take a look closer to our customers. What we try to do here, to give you an overview in all the segments the names of the customer. Probably many of them you know. Again, this list is not finished. That just gives you an overview who are the major players. And as you can see, the base is really stable, large blue chip companies. There is also new companies coming up like FE fuel, F-E Fuel, we have on the industrial gas side. They are coming out with H2 MOBILITY. And we will also see others. We also have companies who merge like Linde and Praxair, who are now a large industrial gas conglomerate. And these companies, of course, are then also diversified in many different applications. And again, what is important for them at the end of the day, when I mentioned 40 years running, is reliability, quality and also innovation right now when it comes also to digitalization. Especially, the Marine business is pushing right now very hard when it comes to digitalization. Since they're driving around on the oceans, that we have control what's going on, that we can work with them and fix something if it happens very quickly. Applications and application know-how is very critical. With this, I would like to go to this slide. What are the entry barriers? As you know, the technology of reciprocating compressors is more than 100 years old, but we have entry barriers. The entry barriers are clearly listed here. It's the reference our customers do not buy anything that has not been proven for 20, 30 years. Of course, they want us to have innovation. They want us to bring out new products, but all these new products have to be tested at least 8,000 to 16,000 hours. That's 1 to 2 years. We cannot shorten that. Reliability and highly available is very crucial for our customers. Unexpected shutdowns, not planned shutdowns are catastrophic for our customers. They want to have a planning, a clear planning. Starting up a petrochemical plant needs about 3 days. Shutting down a petrochemical plant also needs about 3 days. Excellence in project execution, we are in the project execution. We have completed projects, not only BASF machines. And purely focused on gas compression, I think this is clearly a strength of Burckhardt compression. We are not doing anything else all day long. We do compressors -- gas compression from morning until night. And hopefully, we also dream about gas compression during the night. We have a global presence with local support, very important on the service side. We have lowest life cycle cost. That's also our experience we have. We have low predictable -- low and predictable downtimes, but we have not so much unpredictable downtimes. We can really predict downtimes. We can say in 2 years. Then on 10, we do service. And then we shut down the machine and we do service on it. We also have overall, over the life cycle of a machine, low maintenance cost. What are the key competitive strengths? We have technology and application expertise. We said before we are the leader in the compression business. We work on mission-critical equipment. Mission critical means when the compressor is down, the whole plant is down. Of course, that puts pressure on us, but we are used to that. If a petrochemical plant of 400,000 tonnes a year is down, that can cost more than CHF 1 million in production loss per day. Reliability, availability, we have very close customer relationships since we are many decades already in the business. We understand customers. We work very closely with customers. We want to be part of them. We know how to build the machines. Our customers know how to operate the machines. Health and safety for our people is very important. You know working on job sites is sometimes not that easy. But even here, we have to have our rules. We cannot jeopardize lives. Our people are the most important good we have. And of course, the global presence. Maybe 2, 3 example. We sold -- in 1885, we sold the compression #22 to a company in Germany called BASF. That machine was running until 1970 in the BASF plant, and BASF is still a customer today of Burckhardt. We have also the oldest machine we currently do service on. Interestingly enough, it's even in Switzerland. It's at Lonza. It's in the special chemical plant at Lonza, and this dated back to 1943. So also when we talk about sustainability on the way forward, here, Burckhardt also is a sustainable company already in the business for a long time. Systems Division on a global scale. We expect by 2022 that the overall market in our business, again, excluding high-speed machines, and we are talking here machines above 150-kilowatt, is about CHF 1.2 billion. It's expected right now to be about CHF 1.1 billion. And it's growing slightly the next couple of years, but very small. You see here where our business goes. This is the Burckhardt business. So 32% of our business goes actually into Asia Pacific, excluding China. We're slightly growing with regional offices. We see activities in emerging countries in Southeast Asia. We have China. China, we see that it stays stable, but at a very high level -- will continue at a high level. Then we have Europe, Middle East and Africa. There, we also see a stable business. We see different activities. In Eastern Europe, as an example, CIS, Russia, I mentioned before. We see slower activities in the Middle East. But nevertheless -- but overall, with Europe, almost no activities at this point. We see it as stable, where we have about 22%. North America, of course, we still see a growing business. I mentioned that already earlier. With the gas price being low and gas being -- natural gas being used as a feedstock, there is a demand for petrochemicals also in the United States. I think as soon as these large plants we have built right now are up and operating and we have a clear light where that goes with the corona crisis, and also, as Ton mentioned, the elections are over today, we hopefully will see more activities also in the United States. But overall, being independent from the rest of the world, something has to be done in North America. Latin America is about 3%, but Latin America overall is still very quiet. There is not a lot going on. We also do not foresee in the near future that there is more activities coming up. Now we have looked at the system overall activities. Now let's go a little bit deeper, a deep dive into each application. Here, we show -- and here, you also can see gas gathering and processing, why we have not spent so much time in this presentation to talk about the gas gathering and processing, where we have less than 5%. And of course, CapEx spend to a certain degree, oil dynamics, oil price dynamics, environmental regulations, cleaner fuel, increasing population, purchasing power and changing customer requirements, all of those are drivers for the different application. We summarize here what are the key drivers in each segment. I do not want to go in detail through all the points, make me pick some of them out. In the refinery, this is the application -- or this is the segment where we have really seen a cut in CapEx in a very short time period when corona broke out. However, also here, on the way forward, we see investments coming back to more flexible refineries to refineries who can actually refine different crude oils, also where we see movements that refineries and petrochemical plants will be put together at one location. On the other side, we will also see some refineries being shut down. The petrochemical side, really also grown growth -- because of the growth of population. And what is interesting is the demand for lighter materials. I mean lighter materials means weight. Because today, if we talk about hydrogen cars, we talk about electric cars, we have to make them lighter because we cannot make them heavier. Otherwise, the range is getting even smaller. So weight also in the airplane business becomes very, very important. And we can only reduce weight with new plastic material, with new petrochemicals. We can reduce weight that we don't have to build out of steel and out of wood. Then let's go. We have key markets. We showed geographically where the markets are. And we have the approach -- BC approach, maybe pick one of them, that we have utilized presence in China. That's on the industrial gas. Drive market share and focus on new applications. China is also a country where hydrogen plays a very important role. And there, we can actually move forward. We have also with our people in Shenyang, we have regular exchange. There -- they also see a big movement. And you probably have heard that the core industry in China has decided to move more to hydrogen than to electric, so that will be interesting to follow. There are quite some interesting projects out there. What is very important on all these segments, they all give us a lot of opportunities on the service side. You can see that on the right-hand side in red, and you can see they give us opportunities for the next 30 to 40 years with maybe one small exception, that's the Marine business, because the Marine business talks with a lifespan of the ships from 20 to 30 years. But all the rest -- and with all the rest, you can also see, gives us a lot of opportunities for long-term service agreement. The one we just signed is for the Marine business. But the Service Division is already working on a long-term service agreement also on the -- on onshore applications, petrochemical plants, refineries. And of course, these long-term service agreements can also be really supported by digitalization. On this slide, you see the positioning compared to our competitors. The width of each field shows the size of the segment. So you see that the refinery segment is still the biggest segment. 2 out of 5 reciprocating compressors still -- or went into the refinery business before COVID broke out, but we have an overall very strong position. And this is also nonhigh-speed machines included and compressors above 150-kilowatt. And of course, here, that's why it's very important, the acquisition of Shenyang and to get the compressor business from JSW helped us to actually strengthen this position on the global market. Let's take a look into the service business. Here, you can see the 74,000 or 75,000 machines, how they are distributed all over the globe in different regions. The overall service business is about CHF 2.7 billion. We also have indicated on this slide what is the Burckhardt-installed base in each region. A little side note, the Marine business and the marine numbers of the values -- business value is in the different regions because it's difficult to have it under marine on the ocean alone because they are moving around. So that's included in the regions. But I think, overall, what we can clearly see here is -- and this is also why this OBC business, or this other brand compressor business, plays a very important role on our service strategy and on the way forward. And it's not only in one specific region. It's actually in all the regions, where OBC is really the growth also for Burckhardt Compression in the service business. We are clearly the market leader in marine. That also comes from our history. And with this, I would like to go also to the matrix -- sorry, to the matrix of the Services division. Here, we also have put in a similar way down what are the opportunities for the 5 areas we have in service, which is spare part, engineering/revamp/repair. And I know this engineering/revamp/repair is always a long word. Also when it's in our annual report, field service activities, monitoring diagnostic and the OBC business. The OBC business, of course, we do all the above also in the OBC business, but we separate the OBC business right now on this slide. As you can see on the engineering/revamp, this is the entrance. This is the entrance to our customers who have also non-Burckhardt -- especially non-Burckhardt machines. There, our OEM expertise, the expertise from the new machine application, taking that over into the service organization and applying that to customers who have non-Burckhardt machines helps us quite a lot to get into the service business for OBC. Also, our know-how about latest technology. We have spoken about that, R&D, new products. Burckhardt tries to be on top of it. And also, the global setup really helps us to catch this OBC business. On the field service side, field service engineers, we have discussed that right now, where we have utilized -- underutilized right now because of COVID overhauls repairs. Installation of new machine makes actually from the overall service -- from the overall service people is just a small part of it. The biggest part is actually doing overhauls on a number of machines and Burckhardt machines, doing service, doing repairs, improving machines. This is quite very important. On the OBC, again, our OEM know-how helps us quite a lot to be also recognized for non-Burckhardt machines because we know all the different processes and application. The drivers, many times availability, reliability, predictive maintenance is a very big driver. Age of machines, modernizing machines, not throwing them out because our customers have paid a lot of money for these machines. Modernize them, bringing them back to modern and new standards, making them more energy-efficient. And also, availability of mission-critical equipment, this is very important also for the non-Burckhardt OBC machines. Key markets and growth opportunities. We have listed here many possibilities. Also long-term service agreements are in every area, a possibility for increasing. Of course, a long-term service agreement does not only include spare parts. It includes a combination of engineering, field service, spare parts, monitoring/diagnostics. Digitalization, very important to position ourselves as a leading service provider. Controlling the machines, even on chips, having remote control, see how the machine runs, see something that it can happen before it really happens, this is really the key also, and that's why digitalization, monitoring/diagnostics is very important on the way forward. We have also -- and I have just spoken to the 4 modules from the services organization. We have changed that. We will change that. We will not talk about spare parts, field service and all this anymore because we have listened to our customers. Our customers do not split it in this way. We have splitted it in the past. And here, you can see what have been the traditional products, field service, engineering/revamp, monitoring, spare parts. And you see on the right-hand side, these are what we call the service cases. This is how our customers define service cases over the life cycle of the product, and we have adopted to this. I do not want to go in detail through all the 9 cases. Rainer will later on, say more about this, but as I said, preventive maintenance is a key role; make sure that we do maintenance on a machine before we have an unexpected shutdown. Then the service cases will also play an important role on the future and drive service mix. Long-term service agreements also include all the service cases, and the direct spare parts business, as I have indicated already previously, will decrease as a percentage of the overall Service business, but will still play, in absolute terms, a very important number. And that has already been reflected in our midrange plan. This is the range of this 20% to 25% EBIT margin. Megatrends, as I mentioned many times already, megatrends influence our doing, our daily doing. We have demographics and the economic power. We have a world population growing. We lead in the industrial gas side. On the industrial gas side, we need gases in the medical business. We need gases for food and beverage. We need CO2. Sometimes we forget this, also in the medical. Right now, it's in everybody's mouths, corona. We need a lot of industrial gases, especially oxygen. At this point, we have about a 2% growth for petrochemical and chemical products, make things lighter, make it more efficient, cars, planes. Of course, there is a lot of development going on of making environmental-friendly petrochemical products. Then growth of the middle class, especially in emerging countries, also drives the growth. And we see right now quite a lot of investment activities in Asia. Climate regulation. We have touched on that already a couple of times, environmental, friendly fuel, CO2 reduction, natural gas in a transition phase. We cannot replace everything today with renewables. We are not at this point. I mean oil and this kind of energy, we need natural gas as a transition, and we will further develop new energies, as we said before. And also CO2, CO2 can play a very important role when it comes to synthetic fuel and clean fuel in general. So this whole environmental is also for Burckhardt a very important point. We will have, in the future, new applications with gases and we will not have old applications anymore. This is the name of the game also in the last 175 years that applications came and all application -- all the applications disappeared. Technology. Here, I would like to point out digitalization specifically. We touched already on that a couple of times. It's an important point for Burckhardt digitalization. And digitalization, we talk about connected compressors, remote control, but also when it comes to training of people, train people remotely, people are sitting here in winter tour and train the customer remotely with hollow lenses and whatever is available in the market. We have already now in this situation where we are in done first steps. We already have trained. We also have supported our own people on compressors remotely to do the work, but also customers that really will move further in the next couple of years and will play a very important role, but also will change our service. It will change how we will do service and will also change some traditional business models that in the future, we might have different pieces of models than we have right now. Then, of course, regional dynamics. We have the shift of natural gas as a main resources in the United States. As a petrochemical feedstock, we have increase in petrochemical investments right now, recently, CIS and Russia. We have received some nice orders from CIS Russia. China also to increase, to get independent from the world, being really independent and to produce these products by themselves. We have additional LNG terminals. We still see quite a lot of LNG terminals because all the LNG gas that is transported has to be received. Many countries who work today on LNG or work with natural gas do not have natural gas as their resources. So they import this natural gas. That's why we also have discussed our ships out there because the end of the day, Qatar wants to export this huge natural gas resources to the world. And what we also see, what I mentioned before, consolidation, newer plants, modernized plants, more environmental-friendly plants that we have refineries, petrochemical plants together at 1 location instead of shipping raw materials in an expensive way back and forth. Let me make a claim, see into the future. Megatrends and natural gas and hydrogen demand. I think later on, Fabrice will say more about it, about the hydrogen application. And as I said, gas will be a bridge, will be a bridge and as we can see on the left graph, we see increasing of renewables, but we still see also the importance of natural gas. So by increasing the renewables, we need a transition energy. This will be natural gas. And also hydrogen, hydrogen at this point, quite a lot of hydrogen is still produced through steam reforming. There, natural gas is needed. It's actually more brown hydrogen, but we are talking also green and blue hydrogen, and that will be produced out of water, but that still has to be built up, but we need a transition energy that will be natural gas. We also see on the right-hand side, some application on hydrogen. I do not want to go too much into details on this one, but it just gives you an idea. The red one, where we have the red frame, this is all the areas where compressors are needed. So let's summarize this section. Systems Division, we see a broadly stable market, of course, with cyclical applications and with growth in certain specific areas where we want to participate. The focus continues on the margin improvement and protect the margin and, of course, going into new applications, but the margin protection now where we have been in the black again on the Systems Division, that is a very important point. You will later on, from Fabrice, learn more about it, how we will do this. On the SERV side, we have significant upside potential. Also on the OBC business, we can be differentiating ourselves with local capabilities, but globally steered. So we have -- we can work with global customers and support them locally. Digitalization plays a very important role on the way forward and short term as well as also long term, we see quite some opportunities for both divisions going forward. That would close this section. Let me go to the strategic framework. We have a clear vision. We want to be the #1 choice for our customer when it comes to compression solution across the entire life cycle. And as I have shown before, this is on the SYST side. Time frame is pretty small compared to the time frame we have on the SERV side. So this is our ambitions we have. Trust amongst our customer is very important, credibility and trust. We have built that up. Sometimes you have issues. As you remember, we had our LNGMG issues in the last couple of years. I think customers accept that you have issues, then it's a question how you solve problems. And that you can also build up trust with your customers when you have a problem, how you solve a problem. We have dedicated people. I mentioned that already at the beginning. I have seen that in the COVID crisis, how disciplined, how dedicated our people were. They all wanted to keep the business running, not one single of them said, I'm not interested. I'll let it go. They're really all working hard day and night to keep the business running and to keep the customers satisfied. Value creation, all division managers and their managers are also focused very clearly on driving profitability and growth and, as I said, profitable growth. And also, the senior management is very focused on value creation for all stakeholders, not only for the shareholders, also for our customers, for our suppliers, our employees, and of course, the society plays also an important role, especially when it comes to clean fuel. This is part where we add value to the society. Core strategic objectives, they have been unchanged. These are the six on the left-hand side. They have not really changed since we have created them in the midrange plan: revenue growth with margin expansion; ensure SYST maintains profitable growth; deliver on Arkos ambitions. I think we have spoken already. Rainer will go into Arkos later on again. OPC opportunities. Prepare the organization for the future: Markets, Innovation, Sustainability; enter new markets; and maintain financial discipline. Let me go more to the right-hand side. Innovation and product offering. We have already touched on that. Digitalization, new product how can a machine -- how can we build a machine that it runs longer without doing service that helps. This is very important. Digitalization. This is a key for us to drive further. Sustainability focus, I will come later on to sustainable. Ton already touched on sustainability, will play a very important role on the way forward for Burckhardt Compression. Then, of course, making and getting the benefits out of SYCC, JSW and Arkos. Then of course, putting the customer, we should almost put the customer in on top of it because the customer is number one and putting the customer in the center of our focus, not developing products we think are great, developing products the customer thinks they are great. Also, when it comes to digitalization, providing service modules, service contracts, which helps the customer not to think we only should supply them what we think is good. Then operational efficiency is also part of the digitalization not only on the customer side, but how can we get more efficient with our tools. There, we can actually look already into smaller areas. We have now specifically, I don't want to make advertising, but we use that work of Microsoft Teams, and meetings are getting very efficient since we use Teams. I think sometimes they are getting more efficient than when we sit physically together. That's also operational efficiency. And of course, on the way forward, strategic M&A, merger and acquisition, where we think we can really strengthen our organization. Not so much on the SYST side. If something comes along, we look into it, but right now, we think more about on the Service side. Continuous innovation improvements, we have overall about 35, 36, 35 active patents running. We have to protect our intellectual property. This is very important that we do that. Some of the technology, of course, as I said, is 100 years old, but some things they are inside the machine. This is intellectual property that can be covered and protected by patents. This also helps to strengthen our leading market position. We can also address customer needs. And at the end of the day, what is also very important for me out of digitalization, we have to make a business model. And there will be new business model with digitalization and also not only for BC machines, interestingly enough, also for OPC machines, we can do quite a lot with digitalization. This is the next slide, where we talk in detail more about the digitalization, improve our processes, improve our offerings. Even in the sales department of SYST, we can use digitalization to get more efficient process optimization, getting faster, but also making things available to our customers through digital tools, which they couldn't see before. We are working right now on a portal for the Services Division, where the customer at the end of the day should be even able to see their orders, where their orders are, where they stay right now. This is something we build up there. We have a lot of opportunities. And then, of course, also the smart factory, getting more efficient on the factory level. This is something we have not touched so strong on it this -- in this Capital Market Day. But this is also very important for us that even in the organization that we -- and we had the question this morning, cost reduction, getting more efficient in the factory also is the net gained, cost reduction. That also then goes into the different divisions. I mentioned that already. The Systems Division, the Systems Division, of course, has to lay the ground, also in new machines for the Services Division then to provide digitalization, make compressors digital ready, but not that later on, we have to change them, make them ready already that we can add digital tools. And then overall, also at the group, and we are working right now also to make this digitalization a brand, and we're really going to move forward now with customer projects on this digitalization. Last but not least, it's not totally the last slide. It's the second last slide. Sustainability. We want to include sustainability into our strategic thinking. Starting with live by our guiding principles, our values and behaviors. I mentioned before, our employees are the most important goods we have. Address risks and opportunities, measure along ESG criteria, GRI. That's in progress right now. Ton mentioned it before. We will keep you up to date what we are doing here. This is really now a main focus. And at the end, what we want to do is also out of sustainability, create a business model because I'm convinced we can also use sustainability when it comes to digitalization, support customers, make customers more efficient, make a cleaner fuel, make CO2 reduction. If we consider all this, which is part of sustainability, but it's also a business model, which at the end of the day, we can make out of sustainability. Also, this is a model for Burckhardt Compression. Not talk about sustainability, make a shiny report but also make for us, for our customers a business model out of it, where we all can benefit from the sustainability. What are our core priorities on the way forward? Right now, we remain focused to reach the goals of MRP 2022. But as I said already a couple of times this morning, with 2022, the world is not over. It goes beyond. Whatever we do right now will not end with '22. We have the integrated business model, which helps quite a lot, which leverages also our business, the fluctuation of our business, strong service, strong SYST being in many different applications to leverage that one. Focus on customer needs, what they want, what is their desire, what is their demand? We also have to talk today to customers where they go. We had recently a meeting with a customer. The customer told us their vision is to have an unmanned plant. Okay, that means nobody in a client anymore. It's quite an ambitious goal, but this is something we have to follow. We have to prepare today because that customer is buying equipment today already with this in mind. Driving operational efficiency, and navigate through market volatility, I think this is what we have and what we still will have in the future. We will have certain market volatility. We will have cyclicality in the SYST business and at the end, utilize unique -- our unique, really unique expertise to explore new markets and new opportunities because I think, really, this is the knowledge we have. This is the know-how that's in the brain of our people, make use of that, explore new business opportunities, explore new markets on the way forward. With this, I would like to end my 3 sections.
Fabrice Billard
executiveGood afternoon or good morning, good evening, wherever you are. Welcome to the second part of our Capital Market Day. Starting with the Systems Division. My name is Fabrice Billard. I joined the company 4 years ago in this position. Before this, I was 12 years at Sulzer, different positions in Switzerland, in Singapore. Before that, I was 5 years in strategy consulting, in Paris and Switzerland, and my background is aeronautics and space technologies. Now coming to our topic. The objective number one, of our midrange plan, which we introduced 2 years ago, was to find our way back to profitability. Our strategy to get there was to improve operational excellence and to defend our stronghold in the market. In the next 30 minutes, I will highlight where we stand versus our strategic goals and give a number of examples for that. And I will communicate actions and priorities going forward, which, in a nutshell, are to continue what we have started and to start capture new opportunities beyond the midrange plan. Let me start where we left it at the last Capital Market Day. And a number of you will remember the 6 strategic priorities, which we communicated 2 years ago. It was clearly about keeping leading market positions, entering new larger markets by driving operational excellence and competitiveness. On the left side, we made good progress to defend our positions. I'll go into more details later on, until COVID hit us really in January, February in China. We strengthened differentiation with new products, for instance, in the marine area, I'll come back to it, and with advanced sealing and material technology, which will become even more important in the future. In general, operational excellence was our focus. And the key to our new retrieved profitability. In particular, we had our program, Pulling Systems Together with about 30 initiatives, which would start in 2016 and completed last year. It brought us about CHF 10 million recurring bottom line impact which we still have. Now comparing this progress with the targets, which we communicated. Basically, we are on track, Marcel showed it before. Starting with volume after a very low order intake in 2016, clearly below CHF 300 million. We had a strong growth, and we've seen this number for 2018. And it continued actually until December last year when then the COVID hit us. And with the strong growth, the dip in sales, which we had anticipated in the midrange plan in 2018 did not materialize. And we remain above that target of CHF 350 million, actually closer to CHF 400 million than to CHF 350 million. As you could see, in the half year results, we had a 20% hit due to the COVID in order intake. Now if you multiply our half year number by 2, you just come exactly to this number of CHF 340 million. Hopefully, the markets will recover, and we will come again closer to CHF 400 million in the next couple of years. This is a topic of mix, which Marcel highlighted before. I'll come back to the 3 arrows in middle a bit later, which were for us the key driver to return to profitability. On the EBIT margin side, we had, you've seen, a very good half year. Clearly above the range based on our product mix, based on very loaded -- very well loaded factories and margin improvements and also compared to last year, not having the LNG cost -- LNGM costs anymore. And here, also, we were not so sure in April, May, June, how it will develop. After a few quite difficult weeks, I must say the teams have done a fantastic job and I want to thank you if they listen, to manage the supply chain. We have a lot of suppliers in Italy, for instance. Getting them under control was critical. They've done that very well. And with this, we could deliver all projects but one for the half year, and this explains the volume that we have. Now you can't assume that it was a representative half year. We still aim for the same range of 0% to 5% for this year and for the coming ones, and the positioning within the range will depend on mix and volume, and volume will also depend on COVID for this year. Now let's go into the 3 middle arrows in more details, starting with the market. You see here the development of our market share in our different applications between 2016 and '19, and we see that we could defend pretty well our positions in PCI, in transportation and storage and even in the first half year, these markets were still strong, and we had a good position. The exception is LNGM here where you know we have some technical issues. And later on, the market switched from 100% high-pressure technology to 90% low-pressure technology, which today, doesn't use piston compressors. That was, to a certain extent, expected in our numbers, in our midrange plan, but not that fast, not to that extent. Now interesting to see what happens in the market. Some ship owners have both technologies, low-pressure and the high-pressure where we sell our compressors. And they enjoy, on the one hand, the CapEx, the slight CapEx advantage on the low-pressure technology, but they also enjoy a lot of the operational flexibility that they get from the high pressure. So we could probably see the balance coming more back in our direction and starting with the Qatar orders that will be probably placed next year where we see that the proportion will be different coming back a bit more in our direction. On refinery, we gained market share, thanks to product cost reductions, I'll show it later. Previously, typically, on large refinery projects, we will just go to the budget phase, but not pass that round. Today, we see it, we are always here for the final negotiations. We don't always win, but we won a few, and these projects brought us some of the volume that you've seen and will be later also very interesting for the spare parts because in refinery, gases are usually dirty, and they create a lot of wear. I'll come back to high-speed and H2 mobility and energy, which are newer markets for us, which we entered last year, which presents some opportunities in the short term, but a lot more beyond the midrange plan period. Now highlighting this market share by applications raises the question, why does that matter looking at this by application? And let me explain this and how the mechanics work, how the market share gives us competitive positions and also market power by application. First, it helps us develop competitive solutions. The more you build up the same compressor, we have a scale effect, we have procurement effects. And then the more we sell, the more our salespeople, especially in the regions, become familiar with the application. They can explain to the customers the very technical USPs, which we have. And with this, they become more competent. They are seen as more competent. They get involved by the customers earlier in the project to a point that they can help the customer optimize the whole plant, making sure that our compressors are used at their best operating point at the same time. So they increase their chances to sell more. Selling more, we increase our depth of engineering know-how, technology. We increase the number of references in the field; for a certain application, a certain product type, even a certain capacity. This is what customers will be looking for when they buy new compressors. We also have more service people taking care of these compressors. The service technical people become also more specialized. They understand that application, was this tricky, what -- where we need to pay attention. And with these customers become, again, more comfortable placing orders with us because they know we'll do a good service. These applications being more numerous, having our sales -- our service people, brings us more feedback from the field. And with this, we can drive market-oriented innovation. And with that, again, more competitive solutions, and we can start again the virtual cycle. So this is why we look at market share really by application. Let's move now to a second strategic goal, to illustrate how SYCC acquisition is offering for us brand-new possibilities, both on the cost side and on the market side. And we have with SYCC team since the beginning at a personal level, great relationships, but they have different products. They have different processes. Probably 90%, at least from them don't speak English, like probably 99% of us don't speak Chinese. So it took time at an operational level to find the right way to cooperate. But now after a few successes, which convinced everyone, we see that it's really moving, and we start to get real benefits. Now from the systems perspective, viewed from a global perspective, what is SYCC? First, this is a highly committed team. This is also our largest factory, which is brand new. We've discussed it before, and we have a new picture here. And this is also a factory with a lot of value added. Meaning they can become supplier for us, and we have seen already clear benefits from that. From Burckhardt, we use them already as supplier for cast parts, for instance, because they had a foundry for frames, for cylinders. They also have very good capabilities for crank shafts, and we order already some crankshafts from them, and we can do more, but we've started and we see the benefits. And we also understand the -- they also understand more and more the BC quality specifications, and we can expand on this. On the SYCC side, on the local markets, they already see the benefit almost right away because being part of Burckhardt group means a lot in China. The brand Burckhardt means a lot, and they use that very, very subtly, and they use that to show to the customer that they have a high quality. They're part of a big group. They're very serious people with very good compressors. And also for Burckhardt and SYCC, we see the benefits. We see it already because we were 2 big competitors, and this is one less on the local markets. And we see it as well because we can -- they have products that we don't have, and we can start to export them. And here, I will show now 2 examples of projects that we have won in the past 12 months where we could sell their compressors. For this, we have introduced a new product brand name, it's called BCS Compressors. And this is the -- let's say the market name of what I called the capital -- the M line at the Capital Market Day 2 years ago. Now it has a brand name, it's called BCS Compressors. So here, you see the 2 examples. The one on the left is for the first ever high-speed compressor, which Burckhardt has sold and it's also the first ever high-speed compressor which SYCC has exported to Europe. So here, we could combine a very competitive product, good product from SYCC with the customer relationships from BC. And by doing that, we enter a completely new market for Burckhardt. The example on the right is for a customer in the PCI segment, which called us to get a Laby compressor basically. And our salespeople identified that in the same project, there was a need for 2 rather basic process gas compressors, which -- for which Burckhardt would not stand a chance and 2 diaphragm from compressors, which we didn't have before. And here, the idea was to make a package deal. And by doing this, we could sell 4 SYCC compressors, which will add up to the installed base, which my colleague, Rainer will be able to enjoy later on. So getting our sales force knowledgeable to sell these SYCC compressors took some time, also to be comfortable, took some time. Now they have seen the successes, and they get more and more excited, and we see that by the number of quotes that we do for SYCC. And SYCC is currently ramping up the team, doing offers for Burckhardt because we see a lot of opportunities. Let's move now to the next strategic priority, operational excellence. And here, as part of the Pulling Systems Together program, we had the 30 initiatives. It was about energy -- sorry, engineering, efficiency, about factory efficiency, about shipping processes, about strategic procurements. And here, I'll show 2 examples, which brought us benefits, both on the cost side and on the market side. The first one on the left is showing the application of value engineering. I introduced value engineering here 2 years ago as one of the top 5 initiatives. And here, this is how we've applied it here. What is value engineering? This is the systematic product cost reduction in a very cross-functional way. And here, we had a team of 15 people from quality, procurement, manufacturing, sales, having 3x a 1-week workshop, 100% time, 1 -- sorry, 100% for a week at 3x. And they identified a few hundreds possibilities to reduce the cost. And maybe you see the picture, there is a lot of red tags on the picture. Every red tag is one idea how to reduce the cost. They really went on the site and see how we could reduce costs, but there were a few hundreds of these ideas. And some of them are engineering ideas, which you don't see here. In the end, they decided to implement 40 of them. And with this, they could reduce -- and there, the numbers I'll mention here. And with this, they we could reduce the cost of the package by 10%. They also identified how to improve this product, to make it oil free. And by doing that, removing a number of equipment and to reduce the cost by 35%. So we've done that on a few more product lines, but it's really most effective for such standardized products, which we sell again and again and again. And that's the case for LNGM product. On the right, you see the examples of process gas compressors. This is the whole product range, process gas compressors, where we had to apply many more levers because typically, and especially for large projects, we had to sell these compressors at a loss if we wanted to have a chance. So we started with pricing discipline, stopping with this last project. Strategic procurement was involved. Making in India, there, we have more and more parts, which come from our India factory, even for compressors manufactured here. And we have extended the range of compressors that we can do in India. We've also done value engineering on one specific size of these compressors. We also have our global support center, which is one of the top 5 initiatives I mentioned 2 years ago. We have now in the city center of Pune, about 100 people on -- 100 colleagues who support us to make offers, to make engineering for R&D, for IT, and that makes us more competitive. In the end, the result, you see it here. You see the evolution of the volume in the bars of these process gas compressors. Initially, we clearly lost market share because of the pricing discipline. We started not to take some projects, but then we regain it later on with a significantly higher margin. You don't have the scale here, but we are talking about a 25 percentage point increase between 2015 and 2019 for the whole product range, having all these measures built in. With this, I'm closing the first part of the presentation, which was reviewing our progress to date and now we will look ahead. Here, on our way forward, the key objectives are to ensure resilience of our organization and to drive sustainable profitable growth. The 2 pillars at the bottom remain: operational excellence; and differentiating capabilities. On the operational excellence side, we will continue the initiatives already started, and we'll activate some of the new levers which Marcel highlighted, to become more agile, more digital and to remain flexible in the current environment. We will build on scale and leadership to continue to develop our strategic capabilities, differentiating capabilities and we'll make them stronger also with digitalization and with technology. I'll come to it in a minute. On top of it, in the triangle at the top, we are now profitable, so we can and we will capture new market opportunities also beyond the midrange plan. And they will bring us operational leverage. They will also help balance the cycles of the other applications. And again, they will bring new installed base for the service organization. Now starting with operational excellence, we are committed to continue to optimize our organization. These 9 initiatives are running today. They will continue to run during the midrange plan period, to continue because they are not yet finished. One, which is at the bottom, is new. And I'd like to go more into details because it has the potential to accelerate all other initiatives. This is modularization and standardization. We started it 6 months ago. And here, the topic is the following: due to our history of selling completely tailor-made solutions to our customers, we tend to have every project being completely new, new engineering, new products, and it creates a lot of complexity in our systems. And also later on in the service organization, it becomes also very complex to identify which part was built in which version, in which compressor, et cetera. So here, we're developing a new approach based on modules and standards, which will keep, let's say, 90%, 95% of the flexibility for the customers, but will be built on internal modules, which are much easier to handle. It's basically similar to what Volkswagen would do having the same platforms, the same plot parts between an Audi A4, a Seat whatever, a Volkswagen Passat. So we can't do it certainly to the same extent as the automotive industry but we can do it to a certain extent, and then we have started. We've started to look at, for instance, in the first 6 months, the Laby compressors. And here, we've seen that looking at the whole family of Laby compressors, we can reduce the number of parts, the total number of parts, let's say, in a certain category, by up to 70%. So we're working now on that. It needs a lot of thinking, what are the compressors we keep, which one we don't keep, how we put that in our systems. That's -- it's quite a major undertaking. It will take years to get to the results. And by the way, you start -- it's also part of the higher R&D costs, but it will -- when we have this platform and all the other initiatives for operational improvements, will become much easier with standardization. Let it be for procurements for engineering, acceleration, we'll be able to make offers much quicker, et cetera. Now moving to the second block of activities. We will continue to build internal capabilities as the basis for differentiation, and we'll do that at multiple levels. And starting with engineering skill sets, engineering excellence globally, there, we'll continue to build what we call competence centers. For instance, Italy, we developed, as a competence center, for the high-speed business, for the SYCC compressors. In China, we developed a competent center for certain PCI applications, which are very important for China, et cetera. We'll continue to develop unique products with strong references to maintain our leadership. And in particular, here, we will continue to invest in sealing technologies and materials because here, it's a strong differentiating factor for us. We own everything, R&D of this sealing technology. R&D of materials, polymer materials, and we do the production of the sealing elements. We do the production of the polymers, and maybe we see it later in the factory, and it gives us a very quick iteration for R&D and to differentiate ourselves, and I'll show later with hydrogen, why it's important. We'll work to make this product digital, service-ready in different ways. One way is to try to sell remote monitoring already in the new projects. If not possible, then we want to make it as a plug-and-play for the service organization later on. We're also working on our systems, our data models, to make them -- to link them more in a seamless way so that we can offer things like digital twins that some of our customers are already asking for. Finally, the BC spirit, which Marcel referenced before, is something that we really cherish, and we have specific programs for that. The one that we have this year and next year in the Systems Division is called Strong & Sustainable. There, the objectives are to empower employees to increase customer satisfaction and to support sustainable growth. The way -- what we do there is we look, again, at every single function and at the borders of every function to make it clear, to ensure clear accountabilities, but at the same time, to give a lot of freedom for people to move in their function and make improvements in their functions. Moving on to the third and last block of activities. I will highlight 3 examples of markets, which will help balance other cycles and drive profitable growth. The first one is the launch of new marine applications, which, if you remember, was one of the top 5 initiatives again from the last Capital Market Day. And here, results starts to be visible. We have introduced these 4 new marine applications in the past couple of years for cleaner propulsion systems as we see customers more and more wanting to reduce CO2 emissions, to reduce particle emissions, to reduce sulfur emissions. Especially since this year, we have this IMO regulation which forces customers to reduce especially sulfur emissions. And here, we talk about 2 different markets. The LNG tankers market is the one that we know, that you know, we are there since 2013. These are the big compressors, which we have upgraded. I mentioned it before, to make them oil free, and they're also now cheaper for customers. We know CapEx is a big issue there. They are more efficient. And they save the customers the process equipment and the hassle of removing the oil after the compression. So here, we talk about maybe 10, 20 compressors per year. Then we have the other markets, which is, for us, newer, which is the many merchant ships, container ships, cruise ships, ferries and all the bunker ships that are used as fuel stations to feed them. And there, the order of magnitude is in the 100-plus ships per year, which are built. And what we see is really interesting in terms of development. For container ships, this year, 30% of the new ships ordered are with LNG propulsion. It compares to 15% just 1 year ago. So we see a huge acceleration of LNG propulsion in Marine. And here, they require just like the tankers, either high-pressure or low-pressure solutions and we have both. You see, for instance, the #2, Marine high-pressure solutions, which is already in operations, which is based on one of our Indian standard high-pressure compressors. You see #3 for us, very exciting, a brand-new generation of Laby compressors, which has been developed especially for that application. And by the way, also explains the higher R&D cost. We've launched it in September, and in October, we already have an order for 4 of them and the request for more. There is a demand. This is a low-pressure solution. And finally, we have some special packages, for instance, for a cruise ship. You can imagine there, the requirements for vibrations, for noise at a completely different level, and we have some solutions for this. So with this, that will contribute to reinforce our position, clearly, in this market applications in this marine market. Now coming back to an opportunity, which I mentioned before, the high-speed market. The high-speed market is -- I mean it's very cyclical, but on average, it's even larger than the CHF 1.2 billion market that Marcel presented earlier. And we've entered it thanks to SYCC. So what is a high-speed compressor? Basically, it's a simple process gas compressor, which runs at a much higher rotational speed with shorter stroke. It has the advantage of being smaller, so requiring less footprint being also cheaper, but it has the disadvantage of requiring more maintenance and having clearly shorter lifetime. Typically, it's used for natural gas production, natural gas transport, also industrial gases. Here we have the full range of compressors from 160-kilowatt to 7.5 megawatts. You see you see here a few applications and references from SYCC, also in CNG, they are applied these compressors. And now we export these compressors under the brand name BCS Compressors. And we have a differentiated market approach. We can either sell the bare shaft compressor to a packager, a local packager, which is well entrenched in the markets. We have the example I showed before was for Hungary. They know the markets, they know the customer. They buy from us the bare shaft compressor and they have even the price list for all the range because these are quite standard compressors. Or, in certain cases, we can add value-added with our engineering, and we can deliver the full -- the full package. And you see here the compressor is this orange thing. This is a small thing, we can deliver -- engineer and deliver the whole thing. And here, we have different market approaches depending on the country. In the U.S., we have the great advantage that we have Arkos. I mean Arkos, they know these compressors in and out. This is their main business. So they know the customers. They can service these compressors, and they have become our front organization to distribute these high-speed compressors, and that started a few weeks ago to do so. Finally, I'm coming to the last market opportunity, which Marcel has already mentioned, which is for me also the most exciting. And from the questions from earlier this morning, also it seems exciting for you. This is hydrogen mobility and energy. I mean, compressing hydrogen is really nothing new for us. I mean, we do that at least since 1972 with our first refinery compressors. And Marcel showed this morning that this refinery market, which is mostly hydrogen, is the biggest market in the biggest part of our market. What is new is the order of magnitude and the highly demanding requirements of that application, which will help us to differentiate ourself much more than in refinery. I mean starting with a few numbers. Here, the numbers from the U.S. Department of Energy, expecting that the hydrogen production will be multiplied by 10 in the next 30 years. And if you think that these largest refinery markets that we mentioned today, is contained in the left bar and that all the hydrogen on the right bar, at some point, has to be compressed even if it gets liquids, then you understand why we're excited about it. And to -- you see here as well that transportation should get the lion's share of that market. Now how does that translate to get to that vision? I mean, it's a vision, the timing of it is a visionary timing, but if we see how it could look like for the transportation. One year ago, in Tokyo, 30 governments have committed to the agenda 10, 10, 10. 10: building 10 million vehicles supported by 10,000 fuel stations in the next 10 years. And this is how it could look like for the U.S., moving from a few dozen fuel stations today to a few thousands in 10 years. And interesting for us as well, not only the number will grow, but the size of these fuel stations will grow because today, typical fuel station is for 300 kilograms per day. That's what we see typically. When you think about it, you can only fuel 1 truck every 4 hours with this. Meaning going into the scale-up, we'll need completely different size of fuel stations, and this is where our industrial compressors come into play. The second topic is an enabler to get there, is the compression technology. For a car to -- or truck to get similar autonomy than a diesel car, let's say, today, you need about 6 kilograms of hydrogen in the tank or 50 kilograms in a truck. And for this, so that it doesn't take the whole space in the car, you need very high-pressure, 700, 900 bars, that's what is being worked on. And on top of it, the fuel cell doesn't like oil at all. It's quite delicate. So here, we're talking about high-pressure oil-free hydrogen compression. And this is really a technical challenge. We have a number of solutions here. We don't have all the solutions that will still need to be developed for these large compressors in the future. So let me get into more details about the challenges and how we can help. Compressors, and here, I'm talking about transportation first, compressors is clearly a big cost factor for the H2 infrastructure and also a constraint. It's also a big headache in terms of maintenance today. So you see it represents about 30% to 40% of total cost for the infrastructure. And knowing that the -- that cost for hydrogen will have to get divided by a factor of 3 about, to be competitive with diesel, the compressor has to show the way here. And we see that scale-up will be the solution. Interesting study from McKinsey, simulating in the south of Germany, the cost of hydrogen at the pump now, in an early adopter situation, and later, with the high penetration, they get exactly to this factor 3 and here, the scale effect is everything. And especially in the compressor, we have big scale effects. We see it here, for instance, already today with the graph on the right. This is a study, which we did for one of our customers. They want to build a fuel station based on the 10-megawatt electrolyzer. And on the one hand, they looked at today's technologies, which are used for small fuel stations, typically diaphragm compressors. And here, they would need 6 of them for that fuel station. Now with our compressors, you only need 1 large compressor. And you see the impact on CapEx, also the impact on electric consumption because piston compressors just by construction are more efficient than diaphragm compressors, and you see especially the effect on maintenance because compressors from -- which are built with API 618 norm are built to be very maintenance -- with low maintenance. So this was an example on the large fuel station. You see below, we have products for this. We have a couple of references in Germany, in China. We have an ongoing project for California at the moment. We also have products for smaller fuel stations, 0.2 to 1.5 tons per day, especially from Shenyang with the diaphragm compressors. We also had orders from Chinese customers for our Indian compressors. So we have some products here. Also interesting before the hydrogen comes to the fuel station, it has to be produced. It has to be distributed. And here, you need typically lower pressures, but much higher volumes, let it be in a liquefier or for a pipeline. And here, we also have the compressors. These are the refinery compressors, which we can deliver. We also have reference this year for pipelines. We have -- we are currently delivering a big compressor for a liquefier, H2 liquefier for the U.S. and we have some part of the solutions. What we don't have yet, and nobody in the industry has this, this is even higher pressure. If we go above 400, 500, 600, 700 bar compression, today, nobody can do that with a piston compressor. Here, this is where the sealing technology, the material technology is everything. And this is where we're very happy to have that in-house, and that's why we're investing in it. With this, I'm closing the second part of my presentation and would like to summarize by coming back to the MRP framework. To summarize, in the next years, we will build on the progress to date, as shown in the first part of the presentation, which means continuing to focus on operational excellence, which includes product cost reductions, modularization. Number two, we'll continue to invest in differentiating capabilities; that includes our people, our sealing technology, digitalization, sorry; and number 3, we will continue to enter these larger markets step by step. We'll have to do this while navigating currently challenging operating environment where we need to remain flexible, and we are watching market signals, early warnings very carefully to be able to react. In terms of figures, the top line progression in the short-term will depend on coronavirus and on the timing of these new applications. We hope that the markets will recover so that we can come closer again to CHF 400 million. We are on track for our profitability targets, but the margin level, in particular, in the short term, will be influenced by volume and by mix. And here, the minus 20% order intake in the first half year will have a clear negative impact in the second half year. On balance, and to conclude, we are confident that we can reach the midrange plan targets, but we certainly don't want to be carried away with our recent successes because we know where we come from. With this, I would like to close and hand over to my colleague, Rainer. Thank you for your attention.
Rainer Dübi
executiveThank you, Fabrice, and welcome to the SERV update. My name is Rainer Dübi. I'm President of the Service Division since February 2019, and I would start in Burckhardt Compression 2003. Before, I was working for Alstom and for ABB. My starting of my business life was an apprenticeship with [indiscernible] and then followed by engineering study here in Winterthur. And this is my lifespan. In my whole life, I was always doing service if I was working for SYST Division or Service Division, the mindset was always service, to serve our customer and therefore, it's fitting to me this division. When we're going back to the -- what we have said in the priorities for the strategic directions, we are fully aligned with these, and I can give you a short update. We have these 5 priorities, which we have defined: to develop the brand; to be more speed in the market, to bring this up; think customer is a very important topic; develop service setups and service offerings; and develop also service brand. We have done tremendous improvement in the last 2 years since start of this midrange plan, which I only have here some highlights mentioned here. We have done more than 50 revamp projects, upgrade project, these engineering solutions, which was before really a challenge to do in the organization. With this dedicated organization, we can handle that now quite easily. And we are doing also in critical times like now also these more complex jobs. But we have also grown on organic and inorganic way. We have completed the acquisition of the JSW business and also the Arkos, which we have integrated now and also smaller acquisitions around the world. But we have also grown inorganic with our own organization, with building up service setup, service centers and bring this to life. But also our progress was on the understanding what it means the service organization in terms of operation, in terms of working together, our credo is we have to be fast. We have to be fast for our customer. When they need something, we have to run. We have not to say, "Oh, we have first to think about and we can then offer something in 2 weeks. That's not our solution, and we have to deliver fast solution to our customer because often there is something behind where we need a fast response with. And this longer-term direction are following by our goals, what we have given. So the -- we have seen the first half year of this year was really a challenge. COVID also struck us at the starting point, it was really so that we could not utilize fully our field service people, our engineering, but we have also seen that some of our shops have been closed by government rules. So they closed our shops in the Middle East, for example, only because they said we have to close every business. And then we had nobody in our shops, repair shops were not operating, but we could maintain to serve our customer demands all the time, if you are using other resources in our division, or if we are talking with our customer. But we have also seen starting point of this COVID situation that our customer closing also the doors. In some areas, they really, as I said, we don't accept anything. We have stopped now spending immediately, but this has released since summertime. August, September was a perfect month also in order intake and also gaining back the utilization of our jobs. Now we are seeing 2, 3, 4 months, really good progress in order intake, developing on these. But the critical is still there. COVID is still there, and I will come to that at the end of my presentation. This is still a challenge for a service organization which is working with local organizations. Becoming a leading service provider is something which is really essential to understand our customer. And that is coming also what Marcel already mentioned, we are not talking anymore of spare parts. We sell spare parts that -- we like that. We do that every day. That's not the intention. But our customer is sometimes talking about an overhaul. And before it was like, oh, when you place an order on us, you have to do a spare parts order, an engineering order and the field service order. And then we can do an overhaul. But our customer is talking about, no, I want to have one place in one order to you, the full complexity and you have to execute it. Therefore, we changed our mindset. We changed also our offering to more reflect our customer needs. The organic goal and also in BC, I mean we have a brilliant Systems division, which is doing great by selling new products, really on a higher level than we have anticipated, but that's beautiful for us because this generates business for us. Not immediately, with some time lag. But it will generate because we have a coverage of our own base with 80 percentage. So when we sell a compressor, if it's SYCC and Burckhardt product or an Indian product, we will do the service for it in 80 percentage of the cases. Some customer, they do not like to go with us. Okay. We're working on that to get liked by the customer, that's clear. But the most growth we see in the OBC. OBC have already reached 30 percentage, nearly 30 percentage of our sales is done with other brand compressors. In service, we hate to talk about BC and OBC. For us, it's a compressor. It doesn't matter. We do that, and we are going for all these compressors, for these BC compressors. Further, though, around OBC is also done with new offering of new service products. And I will come to that. I will explain to that to enter that. But we're also using our acquisition there. JSW is perfect for us for entering in the Japanese market with them. Arkos is giving us the opportunity to grow in an area in the upstream business, which we have really great trends to also do on other compressor services and learn about that. And I can confirm also for this year that we are keeping in the range of the 20 to 25 percentage so what Rolf and Marcel already announced this morning that we are seeing a much stronger second half year. I can confirm from the figures today that we see a strange second half year on our division. So first of all, it's the customer perception. How we do that? We are doing yearly request forms. We're sending that around to our customer. And when you see this arrows in the middle, the red one is these from last year, which you see an improvement from the year before in 11 percentage. So we are by 80% are seen as a service provider. And this is our main target to seen from our customers as a service provider. These we are doing by clearly local talk with the customer about it. I clearly show them that we improved from the last survey, what we did a year before to these -- to last year. So that we improve our service offering at the customer, we can improve in the headquarter much dramatically, but this will not help to feel that our customer is seeing us as a service provider. This is a clear structured approach, which we are going there. Also, these service solutions is a very essential part, only a spare part supply, only a field service supply is not the way how it's done by our customer. They look for all the solutions, they look for help for operating the compressor, not only for a part, maybe also some long-term service agreement, maybe it's a remote service what we are doing there. Maybe it's a learning session, what we're doing with him. This is very important that we understand the requirement from the customer and therefore, I'm coming to this slide here, the world of our customer is changing. So they're talking not of a calculated planned intervention, every year shutdown. They would like to run these compressors longer, the plant longer. So they're going in the direction of proactive maintenance, so that they say "tell us when we have to maintain, tell us not every year tell us when we run the compressor, is it in the half year? Is it in a 3 quarters of a year? Or can we run for 2 years longer?" That's our -- that's the uptime, what they want to increase. They have the problem with less skilled people on their side. So the old really good trained people, they're getting out of the business. They want to outsource their -- these to us. They were talking with us on long-term service agreements, they're talking of service agreements, also in land-based installation because they see the need to do this work with us, and they really look for help there. And in these also together, they want to share the risk, but also the benefit with us. And this is a very important topic also. To understand what this means. This is not that we are taking more risk over, yes, sometimes a little bit, but we can handle that. We know the product, but also that we get the benefit of their profit, what they do there inside, and this is a very important step. This gives opportunity for us for new offerings. And this was -- now is the way how we are communicating and starting to communicate in the language of our customers. So we do not talk -- we do talk about the spare parts for sure, if our customer and some they still order and they will order spare parts and a lot of these service cases like an overhaul and revamp, there are spare parts inside in this order inside. We have to deliver a part, an engineering solution and the field service to do that. But for the customer, it's not important. For the customer, they want to overhaul a compressor, complete train, and this we are doing with our offering, what we are doing there. When we go into these, we are seeing also that we have still the 3 growth areas, which we have defined also in MRP. The localization is a very important step. The service solutions, the new offerings, what we are doing here is a growth area, which we can elaborate not only on our spare parts business and on our engineering business, on our field service business and repair business but we can offer also complete solutions to our market and the other brand compressor because of the pure installed base. We have about 6,000, 7,000 compressors installed sold from Burckhardt, whereas Shenyang has about 2,000 compressors installed. Global world, low slow speed is about 70,000. So this is the capacity what we can go for and we see that when we look at the local business building up, we are doing already 60 percentage of our turnover. We do with purely local business. These are repair jobs, field service jobs, on-site task what we are doing for our customer and 40 percentage is really a global business, which we are supplying spare parts and more complex engineering jobs to it. On the other brand comparison, we have done some new offerings. I will come to that. I will explain that also how we enter this market. And on the service solution, we're seeing increasing demands there. We're seeing also long-term service agreement like with BW, for example, which I will also show how we have done that. First, I would like to go to the global and local, how we do that. Our service business is very determined on the local base. The account management is a local task. So the account management has to talk in the language of our customer. And if it's Chinese, Hindi or any other language, it has to be a local language which we talk about. The management of project has to be also local. So the customer needs the feeling that this is taken care on a local base, repairs for material, a piston rod, some motor repairs has to be done. The valve repairs to be done locally in our facilities. And for example, especially the field service task, our representative to the customer, which is always accepted at the customer side to come into the plant is a very important task, which we are doing with a local organization. We have then a region, which is the clear target for the region is to support, to help the local organization with more complex job and also do the equalization when there is more in one country and one location than in the other one, so they can equalize the capacity. And then we have global organization like the parts production, the spare parts production, which we are doing on a global scale coordinated so that we have an efficient production and can supply that to also our local organization and also the technical support for the complex cases, I will come to that also, is a global task. And then we have some customer, which, for sure, would like to talk with a global organization, especially in the marine organization. I will come to that also. This is supported by an IT platform, which is consist of CRM, which is consisting of a customer portal. That the customer need the access to us when he wants to order or something on us, he can place it there inside and is based on a common master database so that we can also go in a digitalization. We can use these datas also for us and also for our customer needs to improve the situation. For sure, also the execution will then be coming out of this IT platform so that we have a request route through the platform directly to the production places, that we can produce in a fast in a speedy way these parts and giving that to our customer. First, I would like to come to the local organization. We have heard before a bolt-on acquisition. Yes, this is something what we are doing, not that we are doing smaller one, but we have this local organization buildup is very important. We do this in 3 ways: through collaboration, like in the Nordics. We have to have a partner which we see a certain working together. This is fitting to us. So we are going in a collaboration with them. And we are placing there our knowledge in servicing and doing that, and we are working with him together. Then we have greenfield approach, like in India, in Guwahati, where we have seen that we need something in this area. And the distance to our service center and the rest of India is too far away. We have too long to go there. So we have built up a service center in Guwahati, on a greenfield base. And then we have to go with our customer together, also we've established service partners. In Malaysia, for example, we have a service partner together to serve our customer. How we justify that, that we are going local: so there has to be a certain installed base in this country or in this area, that we are going there. And it has to be also a request from a customer there that he wants to ask us to help us to [ build all these ]. And the situation is driven by from our customer sites, often that they're saying like in Malaysia, we have a sanction, we would like to have you localized. When you want to be a service partner, you need to be 50 kilometers away from our plant, not more. And this is sanctions. This is, for sure, target also to localize some of the service job, especially in Africa, in the Middle East. These are the typical ways how they want to generate business also, especially this government organization or how the government organization are pushing for this. And with the service, we can do that with service partner with a very low investment volume. We can run such localization targets and also serve our customer. But we cannot do everything on a local base. And this is something which we are really doing then on a global base in regions, yes. And we are basing that on the Swiss network also. So the production of this, this a very important step also to do that. When we are producing parts for our compressor, we can produce their parts, their valves, rings, and everything we can produce by ourselves, yes, this is the job of the service division. But when it's coming to capital power cylinders, pistons and so on, we are working closely together with our Swiss though. Our factories are based on the Swiss factories. We are living with that. We are going in this direction. We are talking about speed every day with Swiss, but this is normal. But when you look at the region, what we have here, we have the U.S., which we have a large base of installed field service people by Arkos and also connection there. And we have in Canada also production for parts, for replacement for wear parts. And can also produce and repair larger cylinders and doing that. This is for the American market, really a good entrance. In Switzerland, Europe, we have several opportunities especially here, the factory in Switzerland is a very good place for wear and tear parts, for capital parts based on that, but also engineering solution, more complex solution we can handle out of Europe also. And in APAC, we are also using these opportunities from Shanghai, from Shenyang, also from India, the production places, but also these larger and larger getting increasing installed field service people, which we are training, which we are getting up to speed, which we're utilizing also. We are building also there up the engineering capabilities in -- around APAC and we will also go behind the OBC offers also based on the SYCC offering with the foundry, with the manufacturing together, and this gives us great opportunity. When I come now to the engineering solution, the second core area I will highlight here something from the marine market. So the marine market is a very -- for us, also a new market in the service inside with the Laby-GI with this insulation on the LNGM, it was starting. So in 2013, when Swiss sold the first package, in 2006 into 2020, we get these packages now in operation. So we see they started to operate. We have still a warranty time inside. And already then, we started to offer them service agreements to this customer because they requested to us. They were coming to us. Now in September, we could sign now the first really long-term service agreement with BW for 9 ships. And this contract was signed, not because of only adjusting the rates and defining some of the key points. It was designed -- and when you look at this, what is inside in this contract, it's the single point of contact. It's the problem solving in a fast way. It's the -- doing the service work on demand, giving the global support organization also the life to go with it. And the customer would really like to have their solution, which is important. The life cycle cost, our operational efficiency and preventive maintenance is a key issue there inside. So we have integrated the monitoring into this offering. We have integrated the field service in this offering, the spare parts, but also the problem solving. And -- I will come to that -- also a newer organization setup, which is integrated now also in there 24/7. To do this, we have to understand this business. This is not a land-based business. So a ship is normally moving. This is a target for a ship. So a moving compressor to service is a challenge. It's clear. I mean we cannot tell where the ship is going in 2 weeks, normally. We call the captain and he says, I don't know. I'm going now out of the port and then the dispatcher is telling me on which harbor I have to go for. And in these conditions, we have to do a service. So you see the world map is really a world map. So we have to be ready as a service organization to do service everywhere, every time, 24/7 on the whole world, wherever the ship is. This we are doing with a dedicated organization. This is a technical support center, which is helping our customer to get contact to us. We have a fleet manager there inside which is taking care for this BW fleet. So he is only here to take care about this fleet. And he's talking with the fleet manager from the customer side. This technical support center is also consisting with a 24/7 hotline. This is the contact point. They can solve also larger problems by themselves. So really dedicate the problems, they can solve it, can initiate and also actions. And initiate also the organization to get up to speed, get the parts there, and they can also do technical improvement succession also in a smaller scale also by themselves. But this is not good enough. We have also to live with a global organization. And this we have already also in our map. So you see here our global organization, which we see really -- we are there where our customer are passing by with the ships. And there we need field service people, which are trained to go on board of a ship, these need special training. We are needing parts perhaps to send there. And we need this all in the time slot inside of 2 to 3 hours. When we are not there in 2 to 3 hours in this time slot, the ship is gone, and then we're running behind the next port, which we have to go for. And you can imagine this was a little bit challenging in the COVID time, but I can tell you, every job what was appointed to us, we could complete in time and with the satisfaction of our customer. This we cannot do without any digitalization. This is very important to understand. So for us, the speed is essential in the digitalization. Not how fast we execute the digitalization, but that the customer has a faster way he can do his business. This is, for sure, with the digital customer portal, 1 step. Before it was like the customer had to write an e-mail, had to take out the manual from his shelf, had to look about the parts number, send the e-mail to somebody. Nowadays, he can go into this customer portal. Get to live there, push his compressor, get the part and can place an order to us. And it's going through all lines and is already available at the production place, and we can produce the part. Remote monitoring. Yes, we do monitoring since many years, we've prognosed. Yes, this is right. But what is new, we have a cloud solution now. The cloud solution gives us following perfect example, to run the business. With the cloud solution, we are saving the data in the cloud inside. We have not to get direct access to the compressor when we do that with the monitoring. We have it in the cloud inside. When something happened, we can go also to the same database in the cloud inside, and it's also more secure because we have now then a direct link to the compressor or to the instrumentation at the site. So we are running that. And the ship also is a very perfect way how we do that. So we see all the compressors on board, how they operate, what is the problem, and this is already in the cloud inside, and we can do every time we can access the cloud when the customer is accessing us. And we can analyze the data and can give him some recommendation. If it's -- we need the spare parts to be produced or a service intervention has to be planned for so that we can really go in the next step. And then this one which was most requested now in the last half year, the remote assistance. With cargoes, with pets with everything with a screen. You can see here, this is a real picture from BW, where we had really a training with their crew over goggles over the screen. To exchange a shafting system on a ship because the ship was sailing, and we could not enter the ship because of COVID. It was restricted. So we instructed over this remote assistance, our field service crew installed the field service or the engineering people of our customer. And I can tell you, we already sell this service. That's perfect. In Brazil, we already sell that, and this is a great achievement, what we are doing there. Now we're coming to the OBC. How we entered the OBC market? And below you see a typical example of a land-based installation. The small figures are the years after installation. And the red bars are the sales volume what you generate per year. And you see that in starting first 80 years, the sales volume is very low. This has following reasons in our market, systems is selling the compressor, also with spare parts for the first 2 years. That's standard in our market. So what we see then there is in the first 4 years, 6 years, 8 years, we have less spare part sales. We have maybe also only small interventions, what we're doing, we're replacing a part. Normally, the compressor of the warranty time has not a big issue. It's gone. It's operating. So this is a normal situation. Then it's increasing. So the life is getting older. So the wear parts are increasing, maybe have to exchange some parts. So the bubbles are getting bigger. Maybe you have also some issues, which were not -- unplanned. So this can happen on our equipment, that something break, then you have to repair it. But then it's very important. Then we're coming to the situation that we need a system overhaul. What is the system overhaul? That can be that we have a large -- really large rig [ intervention ] that we have to disassemble the whole compressor, including the crank gear, everything, to refurbishing of all the parts and putting in together in the same condition as before and getting running. So this is this larger intervention but after a few years, 4, 5 years later, maybe a modernization revamp of the whole plant is fitting place. The process is changing. And then it's maybe also all the cylinders. It's maybe rebuild of part of the compressor adjusting to the new operating scheme. And this we see on land-based installation very regularly. So that we have years which we have very low turnover because our compressors are running for 1 year before we do something, or 2 years. So when we know the end of that, and we see years which is going up. When we have done then this revamp, it's going then in a normal way, again, that we have very low turnover for the first years. So now we -- how we enter this other brand compressor market? There are 2 ways. One is case study one, which is also there. Something is -- customer is not happy with a small part above ceiling element. We all have the chance to enter that with a very small volume, a valve, for example, perhaps CHF 5,000 to show him that our part is performing better. And this helps us to convince him that we are saying, yes, for the next intervention, I will take you because you have shown me that you are expert in this business. And then the next intervention, maybe in a year later or 2 years later, we are doing then the full-service and everything. And then it's really changing over that he is placing the parts supply also to us because he's convinced with the service what we are doing and also the parts what we can provide. The second point is he has a problem. Compressor broke, he needs a revamp, he needs an upgrade, he needs a repair. And then it's a perfect entrance for us. First of all, when it's a revamp, maybe the local part supplier cannot do that. He is able to provide a part, but not a complete engineering solution like revamp, then we can start to enter that. That is service case 2, which we're really then offering a complete revamp with our parts, with everything. He is asking for that. And when we're then inside there, we have done the revamp. We're also getting the spare parts in the following year. So the development of the volume is starting with the higher and then followed in the next year with the lower volume, which is a complete normal situation because not every year, we have this high revamp turnover for the plants. And this is a big chance also for the U.S. We have seen before, the U.S. is the largest installed base of slow speed, reciprocating compressors. So we're talking of 16,000 compressors installed there. And here, you see the red dots are the Arkos service centers and the blue dots are the PCI places where most of these compressors are installed. The rationale for the acquisition of Arkos was really to enter this U.S. by a service organization, which is already there because when we tried to do that with offering out of Switzerland with implementing that, it was quite hard because the service mentality in the U.S. is the way that you need a local service with a truck, with a screwdriver going around repairing the compressor when he is not operating. And this is very important to understand. So our costs from this point of view, with this service setup is very well fitted to our organization. And I can tell you the refinery are at the same places. So they are not quite different. But we also entered there a new market, upstream market with Arkos. It's a very important step also for us to learn what is there inside in a compressor train with a gas engine to connect it to a compressor. What is the business they're doing, how it's acting? And this is very interesting market also for us to get there inside. And now with the offering also from the systems side with the new -- what we have heard before from Fabrice, this BCS compressor is a perfect solution also which we can enter this market really softly over Arkos. Short term, we have challenges. Yes, it started with the oil price in January, that we had a drop there and the upstream market was really severely hit. So a lot of this gas gathering and transport and fracking situation was going not out of operation, but was slowing down and the compressor was getting out of operation. He wasn't replaced because I said at the moment, the prices are not there that we really repair it, so Arkos was suffered already there, then COVID was coming. We heard that already. So having a field service crew which is going to quarantine and it's passing over a state and that has to wait for 10 days, they can't go for work. And then they can go for work and going back, they have to go again for quarantine is not something which is really generating business. So it's more having this round. And then the 7 hurricanes which are passing over this area, you see mainly there in the South. There, we have the most installations. And every time when a hurricane was coming, the whole people fled from this area going inland. The hurricane was passing over, then they were coming back. So this situation were reducing our business, but we have also seen that our downstream business is doing quite well. In Arkos, we have a really good order intake and also execution, more stable, more resilient than the upstream business. Out of these, there are 2 really directions which we want to improve the Arkos business there inside. One is the action plan on the downstream. The downstream, we really see that this is more resilient, it's -- we have a detailed action plan in place to increase the capabilities there, to increase also the service offerings there with larger offerings, also the repair capabilities we have said about the Hyper repair center. This is full up to speed. It's full now also. And we will expand that also to other facilities so that we do more now also in repair on the other facilities of Arkos for our downstream business. And these plan are in place, they are in rollout. So we see -- we will see this year a much better figure on the downstream business than anticipated starting of the year. On the gas gathering, we have taken now with Bill Sayre as new President of Arkos full responsibility. We have adjusted the company to the new requirements from the market. And we have also gone into new offering for this situation like the BCS compressors like also this replication of parts which we are doing there to support our more, at the moment, field service-related, offerings, we are extending that with our parts also with the parts also for the upstream market. And this is a great achievement what we are going there. Coming back to the targets for the MRP, when I'm asked, can I confirm, I mean, we have seen that COVID is hitting us more than anticipated starting of the half year. The situation is not over. We are sitting here with masks, some of us, and we are seeing more restriction now in Europe also coming up with the latest situation, but it's completely different. We see a positive movement on the business side because the companies are not closing the door at the moment. They're still keeping it open. So we have to go on with the business. We cannot afford that what we have seen in May and in June, where the companies had closed the door and said we don't want to talk with you. We don't want to do an intervention. We don't want to do a service. I only order some spare parts because I have to fill up my stock. Now they're going on with ordering us, but what the restriction, what COVID is doing to us is not -- is very hard to predict on the service side. And it can be that we see both sides, much better improvement of the situation. At the moment, it's very positive, but it can also be that we see a lockdown again. And then some of the facilities we have really to look into that, how we do that. The rest of the strategical, we are online. We are going in this direction. We will use the momentum. We will use also digitalization. We will use also the customer coming to us and asking for more service, long-term service agreement. These we are doing. The H2 market from SYST is really great, and we are doing that together because without the service offering, we will not enter this market. We have to combine the 2 division there. And we especially confirm the EBIT margin range also for this year that we are in the range in the service division between 20 and 25 percentage, that it's confirmed. And you have seen that this is also valid. When we are looking on these leading service provider, the strategic direction, yes, we are going in enhancing the differentiating capabilities. We are going this direction that we are doing these service offerings to our customer. We are able to do that. We have a lot of competition on local base, which only can do parts. And this is, for sure, something which we can offer to our customer on a more holistic base. Improved speed to market is an essential part from us. And the new digitalization and also the utilization of SYCC, our new production and also the way how we do that will increase the speed with full integration. Think customer service is essential. We -- every year, we do a request to our customer, we will increase that, but we adjusted also our speech to the customer need. We're talking of an overhaul, monitoring and not anymore of spare parts in the engineering shop. But also there, new offerings will come up, and this is, for sure, something which we have to follow our customer, develop service setups and offerings. Offering we have already talked about, but we set up, we will first stabilize now the situation before we are going entering new service setup a new smaller acquisition. Let us give us some healthier time to get this really stable now, what we are seeing here, and then we can enter that also in a new market inside. We see some areas which we are really going into. We are looking into that, but this is now the target. And developed service brand. I think we're on a good track. We have reached already 80 percentage that we are seen as a service organization. For me, the target is 90 percentage And with this, I would like to close. [Break]
Rolf Brändli
executiveGood afternoon. Good morning for those of you participating in the U.S. My name is Rolf Brändli. I'm the CFO with the company since 2008. And over the next couple of minutes, I will lead you through the financial review. I would like to start with the macro assumptions that we did when we launched our mid-range plan. You can see the assumptions to the left side. And on the right side, you see a status update, that changes obviously every day. But generally speaking, we can say the overall macro assumptions for our midrange plan 2022, they remain valid. Both inflation and also interest rates, they have remained at a very low level worldwide basically. In the U.S. even came further down. We, of course, have seen a trade war between the U.S. and China. Let's see how that will proceed over the next couple of months. Then we have assumed no new sanctions nor the lifting of any existing sanctions. However, there have been sanctions imposed or new sanctions to Iran that hurts us. Iran, as you know, produces a lot of gas. So the whole service business has broken off. Rainer and his group tried to compensate that with another revenue flow, but this has changed currencies. They have been fluctuating actually quite a lot more recently. And we have seen swings in other metrics, such as the oil price, of course, the gas price is fluctuating. This plays a role in the short term, definitely, in some of our applications in some of our markets, but from an overall point of view, the framework remains still largely unchanged. However, what we did not see coming is, of course, the coronavirus. This has disrupted our world and the operating environment, as we have seen now in several presentations with a clear impact on the global economies. Some countries like China affected less or getting out faster than others and how we are mitigating this coronavirus crisis, our situation has already been presented earlier by Marcel. Now having said that, and clearly, from a 2-day standpoint, we remain committed to our MRP ambitions. From a group level, we see that the MRP ambition is still valid. If we look at the record level in order intake on the system side, especially over the years '18 and '19, as you can see on the upper graph here, the gray bars, that helps a lot to drive sales and give us some good visibility down the road for 12, 18 months; in some projects, even for a longer time. While we are already at the currently high level in system sales, the further progress will depend, to a certain degree, from the duration of the coronavirus impact, timing of applications. We spoke about that. Fabrice has explained what that means on the service side, the further top line growth depends more on local, also macroeconomic, but local developments in the specific countries. There are other dynamics there. What will help is the strong system sales. This, however, we have seen the project life schedule or lifetime schedule, how such a typical project goes on. Still that might help towards the end of the mid-range plan or then also beyond. But this consistent high level on the system side, sooner or later, will show a growth momentum on the services side with a leverage, let's make it 3 years after installation of an equipment, first, larger service orders kicking in. Where do we see the development on the EBIT level? While we could resolve the open LNG issues, the LNG marine business are topics that we had until last year. Now another topic came across with the coronavirus situation. That impacted also our EBIT level, definitely. Nevertheless, the target range for the mid-range plan, we still see that at 10% to 15% margin level. On the system side, H1, we spoke about this is definitely not a run rate. We will see an impact from corona in the second half, but also there, the 0% to 5%. And likewise, the targets on the service side 20 to 25 are definitely within reach in the remainder of the midrange plan. SG&A expenses, we have spent over-proportional SG&A these were some upfront investments on the services side to build up the global sales network. We had a quite stable SG&A situation on the systems side. And I think we can say we continue with a lean corporate structure so SG&A, there's no major development there other than that we can benefit from the economy of scales later on when we further grow organically the services business. R&D expenses will continue in the range of about CHF 10 million to CHF 12 million. We never fixed a percentage of sales, makes no sense in our case. But in this range, this is what we intend to spend during this mid-range plan period for projects, specifically hydrogen mobility, energy, marine applications among a lot of other developments. Then looking at the Systems Division. In the Systems Division, it is all about maintaining margin levels as we clearly indicated at the beginning of our mid- range plan to maintain margin levels within the target range, the MRP target range while, of course, at the same time, taking our chances for profitable growth. If that comes around, we go for growth, but it has to be profitable. As mentioned before, the current top line is strongly supported by the high order backlog, 2018, '19. So that's a good starting point. We did have a drop last yea,r, we talked about that, that impacts on profitability level in H2, but that's something that should then level out again. At the same time, financial discipline is key in the Systems Division, and we are not leaving any stone unturned when it comes to further driving operational efficiency. Fabrice mentioned all those projects and activities and actions going on. Just to mention a few of them. We have the global support center in India, global procurement, strategic procurement, also Swiss factory efficiency, value engineering standardization, he named them all among others. Then on the services side, we have certainly set ourselves ambitious top line targets, growth targets. These targets are including Arkos, which we had in mind when we draw our midrange plan, we always said that's included, probably at a different level than we might expect these days for Arkos, but Arkos is included and obviously also the further growth in Other Brand Compressor services. One of our key priorities, and we don't have to repeat that in more details, is the recovery of the profitability of Arkos, driving more profitable downstream business. We also see further opportunities to drive sales to top line with more long-term supply agreements and offerings, engineering offerings specifically, for Other Brand Compressors. On an EBIT level, focus remains 20% to 25% range, including Arkos, with clear actions defined besides the day-to-day actions, the day-to-day service business, just to mention a few of them again, the Arkos improvements, materialize additional business coming from the JSW acquisition, in and outside Japan. On the services side, digitalization processes and ultimately products, digitalization products and services. And last but not least, touched it before, economies of scale that we can benefit from our global footprint that we have in place today to support further organic growth. Then for modeling purpose, we thought it would be helpful to outline also the various cash flow drivers and how we see them evolving over time. EBITDA is clearly the key driver to generate value down the road. We want to achieve the EBIT targets that we have set ourselves in the mid-range plan and beyond. With a stable depreciation level, we don't see any major CapEx around the corner. We spoke about the new plants, the new factory in China, which is CapEx-neutral. Then the net working capital, changes in net working capital. There is definitely -- or definitely more upside potential than downside risks, we have looked at the China receivables. Cash collection is key. We have frequent meetings. There are local meetings. Top management is involved. There's a lot of customer relationship involved in collecting money from local Chinese business. That's different than if you export something into China, you work with LCs and so on, but there is a lot of efforts going on, on that side. We have also set ourselves general annual improvement targets at a legal entity level, for days of sales outstanding, DSO, days of payments outstanding, DPO, clear targets defined that's implemented into the leadership cycle to work on that side as well. And also -- and here I have to say, except for public bids, and I wouldn't even say unfortunately, it's just the way it is in China. A lot of those bids are public bids. They are mostly the conditions amongst other payment conditions are fixed, take it or leave it. We continue to push also more favorable balances between customer advanced payments and the work in progress. Obviously, there's sometimes a trade-off in countries with a high interest margin you might go for a high gross margin in the project and negotiate something on the payment side. But in general, we have a clear focus on that as well to balance that better off. Then CapEx is another driver. I mentioned, we see a stable CapEx. We do have to replace production machining centers and so on over time, but nothing outside the range of depreciation levels. Cost of debt with the recent financing, respectively, refinancing of our acquisitions with a bond issue, we have now a stable interest rate, 1.5% was this bond on the price tag. And this gives stability also at a slightly higher level than we had before, with bilateral credit line agreements with our house banks. It has to be mentioned, we had a tremendously or very cheap financing opportunity also in Switzerland with U.S. dollar financing on a hedged base to break through the 0 floor that you have on the Swiss franc, this is obviously gone with the interest rate that has come down also in the U.S. So this, combined with the actual environment, looking at coronavirus and so on, we felt this bond is certainly good thing to go for. And last but least, we expect an overall tax rate somewhere in the range of about 20%. This is slightly lower than we assumed when we launched the MRP. What helps to a certain degree here is the Swiss tax reform that we have seen here in our main manufacturing plant,, that has an impact, a positive impact, but also in other places where we have favorable tax rates. This slide is to illustrate the cash flow drivers that I just mentioned over the past couple of years. What you need to consider, looking at the lowest or the bottom line, the bottom fields 2018 and 2019, those CHF 25 million and CHF 34 million. They include these temporary investments or CapEx for the plant at Shenyang. This will then somewhere level out the CapEx investments between CHF 20 million and CHF 25 million. Then let's have a look at a couple of balance sheet topics. Since Burckhardt discloses its financial statements on the Swiss GAAP FER, all goodwill from any acquisitions is offset fully against the equity at the point in time when we do the purchase price allocation. This is true now for Shenyang, Arkos, JSW, and we still have another 40% of Shenyang, where we signed the memorandum of understanding to be completed but long story short, that had an impact to the equity ratio on the Swiss GAAP FER, which is currently at those 34%. We are committed towards the end of the midrange plan to reach a range including all those goodwill offsets and including the remaining 40% of SYCC, Shenyang to reach 35% to 40%. The 4-year bonds that we have just placed, combined with adequate bank credit lines, might be a more conservative approach in financing. I mentioned that but we have also sufficient liquidity in place to support all the strategic initiatives. This opportunity with the dollar, as I mentioned before, is gone. And in the medium term, still, we have no intention to push our leverage further up, maybe that could be 2x or slightly above, but there is no intention whatsoever to leverage the company. Return on net operating assets measured against our weighted average capital cost has become a key metric in the group. When it comes to capital discipline, the key driver within that is certainly EBIT as our main value creator and value driver. Working capital management is another priority to also sustainably improve working capital to improve our net operating assets. For this, I mentioned that before, we work with target setting on DSO, DPO levels. We are looking more, let's say, on the payment conditions, there's always a trade-off in the negotiation then with margins, but we balance that off. And also when it comes to CapEx applications, of course, then always RONOA, which has to be above our VACC, has become a key criteria for any kind of CapEx applications. Now you might ask what is the VACC. You can do the math. Take our balance sheet and see the profitability figures, if you look at the -- depending on the assumptions you take and so on, if you look at our analysts, you come to a range between 7% or 9%, probably somewhere in the middle. Where we will see our VACC and the RONOA has to be above the VACC for CapEx application to make sense financially. Of course, there are always applications where you have to go for legal reasons or whatsoever. But this is the financial criteria. Looking at M&A transactions, we have defined quite stringent and selective approach. I would divide that into 3 areas. We have, and you heard that, those of you who participated since the beginning, our Chairman, Ton Buechner, made a strong point on this as well. The top priority is certainly strategic rationale. And here, clearly, we focus still on reciprocating business. This is what we know. This is what we're good in. That's what -- where we can create value. Then strengthening local presence, regional expansion, these are strategic topics we look at and adding capabilities, product range, whatsoever, typically also a strategic rationale that could make sense. On the financial side, obviously, adequate market and competitive dynamics, be it growth, entry barriers, the JSW acquisition, for example, the Japanese market is a very closed market for systems business. And now we have an entry door to get into Japan as an example, then financial performance in general, midterm, we should be able to achieve a return on sales somewhere at a group level, maybe not initially, but through the value-added that we can bring in as a group, that should land somewhere there midterm. Midterm means 3 to 5 years. And another metric, which also the Chairman mentioned earlier, is enterprise value ROCE where we take acquisition price. So EBIT or acquisition price has to be somewhere above the pretax weighted average cost of capital over a midterm period, also make it 3 years, make it 4 years. Then further M&A criteria. Obviously, we need committed management. We need people that we -- that are integratable, ability to integrate is a criteria, kind of a similar culture and values of BC. Otherwise, you go into an uphill battle, which definitely makes no sense in an acquisition. So this just in a nutshell. And to sum it up before I hand over back to Marcel. I would like to share this slide with our clear capital allocation framework. And I would just start on the top right side. M&A, we spoke about, stringent selective approach when it comes to acquisitions, then also strategic fit, management profile, all those financial measures or thresholds that we keep in mind when it comes to M&A before we spend money. On the rating - leverage side, an equity ratio of 35% to 40% by the end of the mid-range plan. We are certainly driving for the upper level. Again, the goodwill topic is something that kicks in here that needs to be considered. Nevertheless, in the long term, we just launched a bond. We had a bond issue in September. We were not investment graded, that did not come as a big surprise, obviously. But over the long term, we are committed also to become -- or to get an investment grade, should it be necessary down in the future, probably in the next mid-range plan, that we need to get more in the capital market again. Then on the dividend side, we are committed to redistribute part of the profit. We have set this range actually, since the beginning of the mid-range plan or even before, 50% to 70% of our net income is, of course, that's decided by the general assembly, but that's what we see as a target payout ratio. In terms of organic investments, though major CapEx above depreciation level. I think we did a couple of investments. We -- a longer time ago, but we built up our plant in South Korea. We built up an assembly plant in the U.S., both investments in the range of about USD 10 billion to USD 11 billion. We have invested not on the CapEx side, but in the footprint, in some cases, of course, also minor CapEx to build up service centers and so on, but I think we have now good footprint to get it to the next level. Definitely, within this mid-range plan period and RONOA as a target level to get above weighted average cost of capital as a key criteria for CapEx applications. This is how we see this clear capital allocation framework. And I see personally this framework as one of the key roles within finance, both on an operational and strategic point of view or standpoint in order to provide the business with adequate tools also then the discipline to execute. [Break]
Marcel Pawlicek
executiveSo now slowly but surely, we are coming to an end. And with this, review again our guidance for the fiscal year 2020 as well as for MRP 2022. As you can still see as we have already mentioned a couple of times, we still feel comfortable with sales greater or equal CHF 650 million. And similar EBIT level for 2020, like we had in 2019 and a payout ratio of 50% to 70%. And as we have also already indicated during the day, we also hold onto the CHF 700 million MRP 2020, most likely with a slightly different mix between SYST and SERV, slightly higher SYST, slightly lower SERV. But also with an EBIT margin of 10% to 15%. Of course, and we had it here in the audience and I also all of you in front of the screen, you cannot hear it anymore corona, corona, corona. I apologize for that. We still, of course, have to say that this is on the current condition. That the situation is improving, who have -- who would have forecast that 9 months ago in the situation we are in there, but we are quite positive that we will reach in both areas, the results. The last slide, again, reviewed the 5 key messages. The scale benefits from our global positioning and the large customer base we have, I think -- I hope we brought that across. We gave you some more detailed information, also how projects work, what is the time frame on projects. The overall stability, of course, we are in cyclical businesses, especially on the Swiss side. But we are in many applications, different applications who do not follow the same cycle, so we can leverage this and also the system to serve business together, of course, gives us a lot of leverage in the overall business. The benefit from a changing energy mix. I think we also touched on this one. We showed you what our future new applications. Of course, there is a certain excitement. We have to take a look what the numbers will be, how much business we can do. But I think the good thing is that, from a technical perspective, we are very well positioned that we do not need a lot of additional R&D as one of the questions was just before to Rolf, that we can work with the products we have, just further develop these products. And as Fabrice said, of course, we need 700, 800 bar non-lubrication. This is still something we have to develop, but at least, we already have a base compressor where we can develop. Then the MRP 2020 and the targets and I also hope that we showed you that our world does not stop with 2022, that the world goes beyond. We have laid the ground that the world goes beyond. We have laid the ground for further growth. For further growth, more than CHF 700 million. And I think this is will then be part of the next MRP. And I think last but not least, also, Rolf showed that we have a disciplined approach when it comes to capital allocation. And this is something we really will do. And as Rolf also mentioned on the M&A part. M&A will always be a corporate part that will never be in the divisions, that will be part of the corporate responsibility. And then at the end, of course, the corporate also has to still present that to the Board, and the Board has to accept it or not. With this, we come to the end [Audio Gap]
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