Citigroup Inc. (C) Earnings Call Transcript & Summary
November 18, 2020
Earnings Call Speaker Segments
Scott Musil
executive[Audio Gap] lodging team at Citigroup. I'm extraordinarily excited to be able to moderate this panel for all of you that are watching in the virtual world. Now one thing to note, we did record this session on Friday the 13th, which, I guess, maybe in hindsight, we shouldn't have chose Friday the 13th. But we do live in a pretty precedented time. So if we say something that's weird or out of context relative to what has happened over the last 5 days since we've recorded this, now you'll know why it hasn't come up. But I'm really excited to be able to moderate this panel for so many reasons. And I think you're all in for a really big treat. And so why am I so excited? Well, if you look on the screen, we've been able to bring together 3 superstar investors who have each been involved in our industry for a pretty long time. They each also bring a lot of heft to the discussion with their firms collectively owning over $40 billion of REIT securities just in the U.S. Thirdly, each has been involved in other parts of the market, collectively, bringing their perspective of other listed sectors, private real estate as well as the broader real assets asset class. And most importantly, I have known each of them for the majority of my own sell-side career, and they were all pretty gracious accepting my invitation to be here with us today. So with that, let me briefly introduce each of our esteemed panelists. The first, Nora Creedon, who should be on the bottom right of your screen or at least she's on the bottom right of my screen in Zoom. It would be a lot easier if we were together in person to get on stage. But Nora is the Global Head of Real Estate and Infrastructure Securities within the Fundamental Equity team at Goldman Sachs Asset Management. Now I first met Nora when we were both at Goldman Sachs in the early 2000s and got to work with her a lot in those couple of years before she moved over to Fidelity, to the REIT team, to the buy side. I think she had probably too much fun planning property tours and writing research that she decided to actually go invest in securities. Nora eventually made her way to Fortress, where she facilitated real estate investments globally and then actually went back to Goldman Sachs in 2010 into asset management. And over the last decade, Nora has really elevated Goldman Sachs' offering into new product areas as well as just new products, and she's been able to do this as a working mother to 4 children, and Nora, I guess 5, if you include your wonderful husband Matt. So thank you for being here today. The next is John Vojticek, who is the Head and Chief Investment Officer of Liquid Real Assets for DWS, and he's also a member of Deutsche's Asset Management's Alternative Executive Committee. John joined RREEF, the predecessor of DWS, in 1996. And prior to his current role, John served as a trader, an analyst and portfolio manager initially within the real estate sector and is responsible for launching DWS' first listed infrastructure strategy and was previously the Head of Listed Infrastructure Securities business at DWS. Now I've known John for the majority of my sell-side career as he was retail buy side analyst when I was the retail REIT analyst back at Goldman Sachs. And John, I think, I don't know if you remember, but I went to my first Bulls game with you back, I think it was in the early 2000s, and we were reminiscing recently over a Zoom call into our homes and his daughter walked by, and John reminded her that her and her sister came to our Global Property CEO Conference when they were little toddlers. They're now teenagers at this point. So it's a pretty long time. And so lastly, Jonathan Simon is a Portfolio Manager in the U.S. Equity Group at JPMorgan Investment Management, where he's been since 1980. Jonathan has held numerous key senior management positions in the firm, including being the President of Robert Fleming's U.S. Asset Management operations and Chief Investment Officer of the U.S. Value Equity product. A few years ago, he gave up some of the management roles to concentrate on being a value equity portfolio manager. Clearly, he's [indiscernible] punishment in the last number of years, and he's currently the Lead Portfolio Manager of the JPMorgan Mid-Cap Value Fund, the JPMorgan Value Advantage Fund and the JPMorgan Equity Focus Fund. Now John, I think -- Jonathan, I think I first met you, I think it was '02 or '03 when David Kostin who was the Goldman Sachs analyst at the time took me along marketing. And Jonathan, you and I have shared many meetings since and lots of festivities together at our conference. Now despite Nora and John's extensive history in the REIT world, Jonathan actuality trumps both of them. He dates back to REIT investing to the early 1990s just as the modern REIT era was starting. And he really has been around for the whole ride, and I'm so honored that you have agreed to be here today. So with that street cred announcement, I'm really thankful for each of you being here today. This really has been an unprecedented year. And while not the first time that we've seen challenges in real estate, the COVID-19 global pandemic has had significant implications for how we work, how we live and how we play. But in the words of my Canadian Prime Minister, Justin Trudeau, "this COVID-19 situation sucks. It really, really sucks." That was his quote, which I tend to agree with. Now the good news is the industry entered the pandemic and the resultant recession that we're living through on pretty good footing. Low leverage balance sheet, access to a lot of liquidity, redefined portfolios after years of portfolio repositioning and improved communication, governance and disclosure. And this Monday's vaccine news, we may get more vaccine news early next week, which will be, in hindsight, when you're watching this, just like some "back to the future" type of thing. The vaccine news is pretty good, over 90% efficacy, and it provides a lot of hope that we're going to be on the other side of this pandemic at some point, likely in the back half of next year into 2022. Now at the same time, we have that positive news, COVID cases are spiking here in the U.S. and other parts of the world. And we may be entering a period of more uncertainty with restrictions and lockdowns. In addition, fiscal support is still not completed. And with a lame duck congress, we may not get enough money to support our economy to get to the other side. More stress and likely more to come in certain states and cities. Now as we're going to talk about, given the significant changes in property sector weight, it's not all bad within real estate. Actually, we estimate over 50% of the REIT market cap today actually has had positive implications from the pandemic. Industries like data centers, industrial, life science, cell towers, single family rentals, manufactured housing and self-storage all have done well. Whereas the significant issues have been really concentrated within lodging, retail, senior housing and urban office.
Scott Musil
executiveSo with that backdrop, I want to start with how each of you are approaching investing, given such an uncertain backdrop and a dispersion in returns. And perhaps, Nora, why don't we start with you about -- given all of these uncertainties, how are you managing? And how are you approaching investing in this world?
Nora Creedon
analystYes. Well, maybe before I get there, Michael, let me just say on behalf of not only John and Jonathan, but really the broader REIT community, a big congratulations to you on being awarded the Industry Achievement Award this week for NAREIT. We are really so proud of you, and you are very deeply deserving of that award. You have been not only a great colleague and person to learn from in the REIT business, but a great friend. So congratulations from all of us. So with that good news out of the way, we can talk about investing in today's market, which is clearly pretty challenging. I would say in a normal year, we try and be pretty concentrated in our investing in REITs. We try to create an edge in terms of where we think companies are going to earn their cash flows in the next 2, 3, 4 years as opposed to the next year. Well, that doesn't really work in an environment where you can't model what companies are going to earn in the next quarter. So this has been challenging. I think the key is you have to keep adjusting your mindset to the world that we live in and use the information that we have today. This is not a time to get your head stuck in the sand because we've never been in anything like this before. And so both going into it, living in it and eventually recovering from it is going to look different than anything any of us has ever seen before. So I do think the vaccine news that you mentioned, that is a game changer, because while we all knew that was going to come eventually, now that we actually have that information available, we can start to model, we can start to think about what does this -- how do these dots kind of connect in terms of recovery in the next 1, 2, 3 years. And that's just not something you were able to do prior to having that information. And the last thing I would say is we have to be aware that there are a lot of very crowded positions that are out there today. We saw that when we got the vaccine news and you saw incredibly dramatic price movements in a single day because a lot of folks were in a lot of the same positions. And so you have to be aware of that as you invest.
Scott Musil
executiveNow JV, does that change for you in terms of how you're looking at the world and how you've approached investing?
John Vojticek
analystI think no. [Audio Gap] All right. Sort of hit it on the head, maybe going into it. I mean the difference between '09 and now is liquidity was an issue, it's more of a solvency. You sort of had the winners, which we've talked about, those companies that obviously have short-term challenges. And then sort of in the middle, just sort of regular way fundamental deterioration that you would have with -- when you have significant job losses. When we -- in early October, we do a weekly [indiscernible] the headline, I said was election, stimulus, fed, virus, sort of thinking that was the order in which things would be remedied. Obviously, we think we have the election part remedied. The stimulus, still forthcoming. I think that's going to be important just to bring us to the other side. But again, from a virus perspective, notwithstanding the increasing cases, I think what Nora pointed out, at any time in investing, you can cut a tail off. And you think about probability of outcomes, you cut off a tail, you have what we have going on right now. So I think it's certainly -- I think people have different views on whether or not some of these secular asset classes. But if you look at just historical premiums and discounts to NAV, the winners are trading at 10% to 15% above their average 5-year premiums, because typically those and then the losers are trading at 10% to 15% discounts to their normal discounts that they typically trade at. So I think, again, from the standpoint of broader backdrop, and you have China, which I think is doing very well, I think the Fed is going to be very aggressive. The U.S. bond market was the last one to collapse from a nominal yield perspective. And so we are in a bit of a reflationary environment, I think, and so far as oil continues to hang in there, you're going to have sort of a steep inflation acceleration, growth acceleration in the first half of the year. And I actually think REITs are actually a little more cyclical than typical, right, typically that's not the best environment for REITS, it's a good environment for more cyclical, natural resource equities, et cetera. But because of sort of being down sectors, you could have, again, a bit of a place where those sectors start actually acting very well. And the high multiple sectors, clearly, if all you have is high multiple, inflation accelerating is bad for multiples typically, broadly speaking. And Jonathan, as a value investor, will be pleased to hear that.
Scott Musil
executiveJV, you're talking like a true dedicated person. When the answer is always buy REITs as the -- it doesn't matter what environment we're in, REITs are always going to do well. But Jonathan, I think your perspective in looking at all of the sectors would be really interesting to how you're navigating this environment.
Jonathan Kendrew Simon
analystYes. Well, I'd like to hear JV say, buy REITs at all times. It's different, obviously, for a generalist equity investor. We don't actually really have to earn REITs at all. But for some reason, can't fully explain, I've always had a soft spot for real estate. So I look at it today as a value investor, and I look at the REIT space and it is. It's a microcosm of what's going on in the market as a whole. And you've already talked about that how the half of the market cap is in companies that are doing great. And actually, probably our great fund investors have some exposure to data centers and possibly even towers. We've got core investors typically, now that it only makes up about 2.5% of the S&P 500. They're going to be 1 or 2 names. And obviously, they're attracted to industrial logistic type properties. But in the value space, I have to say that I'm pretty excited about it because on a year-to-date basis, I think, for our value indices, the 3 worst-performing sectors have been financials, energy and real estate. Obviously, because the value real estate benchmark has a lot of, as you say [Audio Gap] the retail office and some of the more challenged sectors. But to me, the fundamentals are improving. Quarter-by-quarter so far, it looks as things are getting a little bit better for the more challenged sectors. I wouldn't be surprised if the next 2 quarters will take a little bit of a step in [Audio Gap] direction. But to me, the trends are in the right direction. As JV said, there's a cyclicality there now, which is greater than they used to be. And given that these companies are very well financed and are trading at very attractive valuations, to me, I'm very happy with our value strategies in large-cap to have a modest overweighting versus the benchmark. And actually, mid-cap value, which is one of my main funds, REITs make up about 10% of the index. So there's a lot of opportunity there. And I feel comfortable at this stage of the cycle, having a good representation across many different subsectors of REIT will be, with the caveat, the next 6 months, there's a lot of uncertainty. But that's okay.
Scott Musil
executiveRight. And I think that's part of the challenge right now is we have this great news that we have some more certainty. And I think, Nora, you talked a little bit about like right now we know that there is a vaccine, and we can start to model what eventual the fundamentals and asset values may become. But in the short term, it could get worse. And I guess as equity market investors, you tend to be forward looking. And how do you balance sort of that short term, what's going to be 6 to 9 months of probably worse than the last 6 months? And how that may affect -- we've had these bouts of value rallies over the last 6 months. How do you allocate capital with what will still be a pretty choppy environment in the next few months? Nora, if you want to take that one?
Nora Creedon
analystYes. That's the challenge, but that's the fun part of this job. I mean if we weren't excited about doing that and forming positions and views and creating weights that are different versus a benchmark, then we shouldn't be in this industry. So that's the fun part. My personal view on that is that it's hard for things to get a whole lot worse than they've gotten for those beaten up sectors. So I don't know that anybody cares that while we, of course, care about the health impact on folks from this next surge and we care about lockdowns that'll happen, I don't think people are that focused on whether occupancy dips again for hotels, right? Because it can't really get a whole lot worse, particularly for the publicly traded companies, whose portfolios are concentrated in those coastal areas and in the CBDs that are being impacted. So their occupancy is significantly worse than what the national average is. So I think people are probably going to look through this current surge period. I think, again, maybe that's an optimistic view from my end. And so I'm being a dedicated REIT investor on this, but I think people are going to look through that. They're just going to start thinking about what is the path of distribution for the vaccine, how will that -- how and when will that get rolled out and how people will return to normal pre-COVID types of activities. And clearly, we're not going to return back to all the same types of activities and lifestyle decisions that we had before and that's what's going to make a market because someone's going to decide that office is an investing opportunity and other folks are going to say, no, this is really a fundamentally different future for office, and it's the new retail, right? And I think in the -- particularly in the dedicated REIT world, nobody wants to miss that trade again. You can't afford to miss that trade again. And so that means that you've had a lot of folks coming down on those [Audio Gap] and the valuations have shrunk a lot as a result. And so that people will start to form a view on that in the next few months. But I don't think that we're going to go back to the lows that we experienced before with the information that we have today.
Scott Musil
executiveRight. And so there appears to at least some consistency amongst the 3 of you that the value trade, which we've had some of these bouts of value rallies over the last 6 months and each of them hasn't held, that this one may be one that carries us forward. Is that a fair statement or would someone disagree with that?
Jonathan Kendrew Simon
analystI think it's probably going to be -- you asked this before we started this, how you thought 2 years from now, 3 years from now, we're going to work, live and play. And those are difficult questions. But to me, I think we're going to live and play pretty much the same way. So work, I think, is the most challenging one of those few questions. I think that the millennials who basically preferred to spend money on experience than, say, over stuff, goods and everything. That's what we would have said a year ago. Obviously, there's been a switch from spending money on goods and then less on services for obvious reasons. But I think people, when they feel comfortable will go out to play and travel and all that sort of stuff. I don't know how businesses are going to react. But I would imagine that there'll be a lot of Peloton bikes and outdoor heat lamps gathering dust in the basement of people's houses. So ideally in self-storage facility is the key.
Scott Musil
executiveI like that. JV, if you -- how do you balance? And what do you see as the biggest risk today and do you build a portfolio to hedge against that? And we talked about the vaccine timing, interest rates. We have, obviously, a new administration coming into the White House with a divided government. I guess how much time on the macro level do you spend in trying to hedge a portfolio for what you may see as the bigger macro risk itself there?
John Vojticek
analystYes. Again, we think about thing as sort of an economic regime perspective, sort of growth and inflation and what types of asset class. And then clearly, within REITs, it's more what kind of duration you want to have in your portfolio. There's not a lot of differences. But there's also times where REITs just don't act well. And again, I think one of the things I'm somewhat optimistic about overall is that, listen, I think the Fed is all in and they're just waiting. I think December 16, we'll get something on inflation targeting that's much more robust. And in the November meeting, they had the election coming up. Their outlook relative to what they're doing is incongruent. So we have that. I think there's been some chatter that the Biden administration may let the Fed be a little more aggressive with some of the tools they have towards commercial real estate. Some of these [indiscernible]. When I look out 6 to 12 months, notwithstanding, again, rising death counts, rising cases, which are clearly would short-term hurt restaurants and some of those things, I'm not sure those have been the drivers of the bounce in employment, et cetera. So I think it may be -- it slows the rebound. But going back to what Nora said, I don't think anyone -- I think we all sort of thought third quarter of '21. I don't know if anyone on this call thinks otherwise, like, oh, that's when, maybe I'll get on a plane again and fly internationally, and that's when analysts maybe work better than NAREIT or something else. And the vaccine just sort of cemented that and took away the downside scenario. To think about if you're -- let's say, in the fitness world, I think the lending community will be willing to underwrite, hey, you might actually get their cash flow back in reality instead of -- but they didn't -- if you think through to the actual underlying tenants. So I don't really have any much negative to say. Again, I think we could be an experience of higher interest rates. I think they're still low now and the valuations can imply cap rates [indiscernible] corporate bond yields. If we say 300 basis points, that averages 100 basis points over the last 10 years. So got a lot of wiggle room for our rates to go up and still have valuations expand. So again, I don't -- and if anyone else has anything I really fear, notwithstanding the vaccine not coming to fruition. And as well, I guess, some of those sectors that should rebound have become smaller as part of the benchmark. I guess, insofar as the good [indiscernible] sectors have come down to some degree. How does that manifest itself just because, again, I mean, the nominal size of office and retail in the benchmark is pretty small. And clearly -- and hotels, clearly, those will be the ones that benefit the most.
Nora Creedon
analystYes. I would just jump in on that and say, I think the angst right now, because the vaccine has removed a lot of angst from us. But I think the angst is over, the political anger in this country, right, no matter who you were for on November 7. It turns out at least 75-ish million Americans were very angry about whatever that outcome was going to be. And I think this whole issue about the office and you go back to this work from home issue and what happens to offices and therefore cities, I think the reverberations of that are going to be really, really big. And those are still just huge capital values in the real estate market, right? There's just a lot of capital tied up in New York, San Francisco and major urban areas. And I think the implication is like we're going to keep thinking about this in the next few months, all these little ricochets that come from that. So even -- let's take logistics, Jonathan mentioned one of the best sectors. If you're a generalist, that's clearly where you were going to go to, that's where the growth was. Well, they've been spending a lot of money investing in urban last mile delivery at very, very low cap rates, very high prices per square foot. And as you see people leaving the cities, obviously, the first thing you do is you sell apartments in those major urban areas, but let's think about the ongoing ricochet effects of that, right? Like you probably don't need as much of what we were doing on the logistics side and last mile. I'm not speaking out against it, because I know those are great companies and probably great assets and probably cities recover and will be fine. But I think because there's so much capital invested here, because this has been a multi-decade trend toward cities that could be unraveling, that's probably where we have a lot more angst, I would say.
Scott Musil
executiveJonathan, what's your view of taking real estate relative to other places that you can invest in? And I guess, how are you balancing the risks, the macro risks that are there?
Jonathan Kendrew Simon
analystWell, I think that the [ key one ], I mean, JV referred to the spread, valuation spread. I take a long-term view. So I'm going to sit through the tough times, macro risks over the next 6 months and assume that the companies were invested in have the wherewithal to survive and, most importantly, not do anything silly like issue dilutive equity. So I feel pretty comfortable with valuations. I feel pretty comfortable with it. Obviously, a diversified approach. I'm not going to put all my eggs in one basket. But what gives me excitement is our fixed income, folks. I think that it's very much a lower for longer interest rate environment. And even up yield curve, even 10-year treasury, struggling to get back above 1%, I think it has to go a long way before it destroys the valuation argument for these companies. So to me, we've almost got the best of all worlds. We now have the potential cyclical recovery. If we can get back to good stabilized cash flow, that will be rewarded with a much higher multiple than it is today. So when it comes to risk, obviously, a little bit of diversification. But in general, I feel pretty good about it.
Scott Musil
executiveIf we come back to -- Nora, you were talking about cities and going back to the office. I think you and I are right now the 2 in the office, but we are in the minority in that in many respects. How -- I guess, what's your outlook on cities versus suburbs? And I guess, where is your mindset on the recovery that we could see?
Nora Creedon
analystWell, when you think about cities, Michael, you referenced earlier how we've been working together for almost 20 years. And think about what New York was like when you and I started working together, right? Recovering From 9/11, which was also very specifically a real estate problem, people not wanting to live in New York, not wanting to work in high floors of an office building. And so we recovered from that. We looked very different as a city than we did prior to 9/11. And so I think cities are going to recover. I think they're going to look different. And that will be a lot of interesting investment opportunities that will emerge from that. Look, my personal belief is that cities like New York and San Francisco sit on very irreplaceable assets. When I say assets, I mean more than just the land and the real estate, but the cultural aspects and others that are currently suspended. And so you can understand why it's very easy to develop a bearish thesis on cities today. So I do believe they're going to recover. Having said that, I think we can't, as fiduciaries for our clients, ignore what we're hearing from tenants and companies. And they're telling us that they're going to move more people out of the city. And they may have been doing that even before COVID because they were looking for "high-value locations." These are the red states that have lower tax regimes and have more affordable housing associated with them. And so that was already happening. And I think you're seeing an acceleration of that. People have been leaving New York in a backdoor way for a number of years. We've seen that in migration data. And so that all just got accelerated. And we have to incorporate that into our models when we think about demand and what that will look like because the drumbeat from CEOs is increasing every day that they are going to incorporate more work from home and other locations. And so while I'm personally bullish on cities recovering, of course, my home town here recovering, I think we have to be realistic about that. And the only positive note I would end it on is, I think the fact cycles have compressed so much, and we're seeing -- we got to the bottom very quickly in New York. Does that make sense? Only a year ago, we were talking about [ peak ] New York and some of these incredible statistics we could all have cited about the cost of living here. Very quickly, we saw rents drop 30%. We saw condo prices drop. And it turns out there's a market there, right? What happens is people that would have lived in Queens or Brooklyn or on the Jersey side, they'll move into Manhattan at down 30% rents. And so I think that's bullish that we're getting to those down points quicker and just compresses the cycle. And then I think as everyone on this call would probably agree, the big wildcard is what happens on the political front in these cities in the next couple of years.
Scott Musil
executiveJonathan, JV, do you have any takes on the city versus suburbs discussions? Jonathan, I think you haven't converted to being a U.S. citizen. So you can run back to London anytime you want, right?
Jonathan Kendrew Simon
analystRight. I really -- I'm afraid I commented anything to what Nora had said on the subject.
John Vojticek
analystYes. I think her point about just the cost of living and, again, the people who make the most money and being taxed in these places which are -- have some issues, San Francisco, I mean Chicago and New York City, that higher earner is really the issue. I do think -- I live in Chicago, they've been building buildings downtown. It's people coming from the suburbs. I don't think millennials have decided they want to live in the suburbs all of a sudden, right? The reason why you have so many people moving from the big complexes in the suburbs of Chicago to downtown was to attract the talent that is in downtown. That wasn't the 47-year-old with 2 kids. It was the young person who wants to live in that environment. I do think your question is, what percentage of the workforce? There are savings of that. And there's the back office, et cetera. And so having a separate location for back office, is it you allow them to work from home. And so the aggregate demand issue. So again, I think my only thing [Audio Gap] maybe I'm a little more bullish on residential in those core cities than office in a 12- to 18-month time frame because, again, I don't think the average millennial wants to stay in a single-family owned to rent there in the suburbs.
Nora Creedon
analystBut that millennial is getting older. And they -- it turns out when they do get into the mid- to late 30s, they have kids, there was probably a lot of pent-up demand of people who we can all think of our own offices that if they were in their late 30s, they had a couple of kids, they found themselves paying for private school, who, during the course of the pandemic, looked at all that inventory in Greenwich. I think that's where Jonathan is. So he can probably have a perspective on this and said, "Wow, this looks pretty good." And once you've made that move, unfortunately, we've lost you. You're not -- once you bought a house in [indiscernible] Greenwich or whatever, you're probably not coming back to the city to live in a shoebox and spend $100,000 a year on school. So I do think like that was -- we had a pent-up demand where people probably stayed in Manhattan for too long, stayed in San Francisco for too long, and those folks were likely to move to homes, single-family homes, and that has now happened. So I don't think we're getting those folks back anytime soon.
John Vojticek
analystThat's fair.
Scott Musil
executiveAt that same time, after 9/11, you did see that migration out and people did come back, because they missed it.
Jonathan Kendrew Simon
analystHave they been able to sell their place in New York or have they been able to actually sell their place before they [ flump ] down a few million on a Greenwich house, I'm not sure about that. But clearly, we have -- I'm at the stage where people are downsizing. And people have had their house on the market, but 5, 6, 7 years, taking it on again, off again and put it back on in May of this year and sold it in 2 days. It was phenomenal.
Scott Musil
executiveAll right. I tell you, last Saturday, being in the city, and you can see the cities across the world, right? The palpable shared experiences that you get in city dense environments is something really special and can't be replicated outside. And I do think that as a society, once we get over this pandemic, which none of us have lived through something like this in our lifetimes, things -- I agree with you, Nora. I think things get somewhat back to normal. It's going to be a different normal, but I think I'm a believer in cities and what they provide is just going to look and feel a bit different.
John Vojticek
analystBut we'll need a bit -- if people are working at home 2 days a week and going to office 3 days a week, they're going to need more space at home because they've made do with using the bedroom as their office for the last 6 months or so. But if that is a new norm, then they certainly want more space, but if rents are down 30%, as Nora says, then maybe they can get more space for the same price that they would have paid earlier.
Nora Creedon
analystThat's the ideal environment of real estate is if people want to come in 2 or 3 days a week. Because my experience here at Goldman so far is people come in Tuesday and Thursday. And if everyone wants to come in Tuesday and Thursday, we kind of have to keep the same amount of office space, and you don't want to live too far away because you are commuting 2 days a week, but I do need more space at home because I'm working from home. That's sort of nirvana, if that's how it evolves. But you see how it would develop [ inside that] -- when I stay living in Manhattan with 4 kids, if I didn't have to commute to go, I'm probably not, right? So it really does come back to what happens with work.
Scott Musil
executiveRight. But then you also think about the travel, right? The travel aspect. And to me, the social bonds that are built, and I started this by talking about all the things we used to do in person together, right? Like, Nora, remember, we went to Des Moines, Iowa, right? And we -- our cab driver, Norm, we interviewed him, right, as we went to Jordan Creek Mall, which had just been developed, or John, we went to the basketball game. And Jonathan [Audio Gap] being at our conference, like nothing can ever replicate in-person. And it's great to see all of you in this virtual format. But to me, the in-person, and whether that's going to be in the office or whether that's going to be at your offices, I eventually think we're going to get back there because that's how we advance as a society. And I think there's a personal benefit and feeling that you get from being in-person with someone. Maybe I'm more optimistic than the market, but that's where, at least my head said, at least where I personally want to be doing. I don't want to be working at home or living at [ lodges ].
Jonathan Kendrew Simon
analystYou have to ponder that with the fact that companies have realized how much money they save on T&E and they probably realize that they can operate a lot of that money with unnecessary spending just because people like to travel. And so I think companies will take a long hard look at how much they're going to spend on that going forward.
Scott Musil
executiveRight. I'm curious if we shift the discussion, each of you have different investor constituencies that are investing in your products. And the 3 of you have varied sources of that capital, different product lines. Maybe starting with JV, can you talk a little bit about how your clients are approaching this environment? And where you're seeing the most interest from a flows perspective?
John Vojticek
analystYes. So I mean, I'd start with sort of just the good standard U.S. pension fund. And I think we haven't seen a significant change. I mean there's been some [indiscernible] changing as far as performance and maybe a little active versus passive, but insofar as they're using it as a conduit to invest in real estate as 10% or 15% of their overall real estate allocation, that seem relatively stable. I think we have seen a little bit of interest as, again, they looked at the 2009 experience and said, hey, we could have sold some private and bought public. I mean if you look at the opening funds today, if you're 50% office in retail and you haven't marked down your assets, I mean, you're sitting in that seat in 12 months' time, you're confident you're going to be down x percent. I won't say that loud because various people have various opinions, but they're going to be down on an appraisal basis in 12 months' time. So we've had a couple of investors step up with the understanding that maybe they have [indiscernible] type benchmark and they can outperform that. But I think they are a little bit, I guess, hemmed in by having a policy benchmark, right? And just like we have benchmark risk, they have benchmark risk. I think the sovereign wealth funds and some of the capital that is a little less benchmark aware, just from the standpoint of having a policy benchmark, they've been much more active, certainly using the [ listed ] space to get into things like data centers, storage, health care, et cetera. Those are certainly places overall that they don't have those allocations. It's going to take them time to do that and in a private equity format. So I think sort of what we call completion portfolios here, that sort of conversation is pretty significant for those. Now again, there's a lot of times, there's a lot of kicking tires and getting them over the line because, again, where do they put it, how do they benchmark it and other things. But I'd say, broadly speaking, I think people see this as an opportunity. Some are taking advantage of it and as well as, again, utilizing the public market to get exposure to asset classes outside of retail, office, apartments, industrial.
Scott Musil
executiveAre they thinking about those challenged sectors as a way to get them at a discount as well so they get like a twofer, basically you get access to all of these industries that you can't get access to in the public markets, which do have a little bit more of an operational bent. And oh, by the way, for the sectors you're invested in, you can sort of rotate at deeply discounted values.
John Vojticek
analystI think if they can sell their open-end fund today and by public, they would do that. Again, most of the open-end funds in the first quarter didn't pay or paid very small percentage of their dues -- their dues today and they begin -- so also, there's a doubling down effect as sort of you're already overweight explicitly. And therefore, if you're wrong, I think the downside is probably worse than the upside. So I think that's something they should be doing. But again, I don't think it's something that, just from a risk appetite, career risk aspect, people are willing to do.
Scott Musil
executiveRight. And Nora, what are you seeing from your mutual fund product and the interval product that you just recently took control of?
Nora Creedon
analystI would say, so our investors are, first and foremost, focused on yields, because it's just so hard to generate it anywhere and mostly REITs check the box on that. Obviously, the dividend cuts this year didn't help, but I think we're mostly through that. And hopefully, companies are reinstating dividends at levels they can grow from. And so yield is really important. Increasingly, I think people are focused on this inflation that could come. A comment was made earlier just about the Fed is very specifically targeting an inflation level. And so real estate, real assets in general, should do reasonably well in that environment. So check the box there. They really like the growth story. So to your point on investors that -- whether they're institutional or retail, people like the story around data centers and cell towers and industrial and lab space. They like being associated with growth parts of the market to be the landlord to the FAANG or however you want to think about it. That's generally something people received positively. And we also have strategies similar to John that are intended to complement folks' private exposure. I will tell you on that one question, I don't see investors wanting to own the challenged sectors like retail even at half the valuation of where their assets are marked in their private funds. I don't see them reliant on more of it. I see them wanting to complement it with the growth assets as opposed to that. But the challenge is they hate volatility. They hate it. I mean it's just -- it is a nonstarter for a lot of clients. So for us, when we talk to institutions, they get the story as to why they should invest in listed REITs. But they won't take the risk that in the period of time, they're going to put it in the public markets. If they lose capital value, they can't stomach that. And retail investors hate the volatility too. And so I'm not smart enough to know what investors are going to want 10 years down the road. But I do know what investors come to you and tell you, this is my problem, help me solve it. That's an opportunity, right? And so that's what we're doing in the interval fund space with that strategy. It is -- it can invest in both private securities through open-ended funds and then public securities as well. And you can start to do some really interesting stuff where you make the portfolios complementary in terms of their exposures. You can try and arbitrage when multifamily was trading at a 6 cap, and we know the assets are marked in the floors in the private portfolios, you can lean into that. And in this capacity, you can offer folks much lower volatility because of that exposure to private, but offer them liquidity once a quarter on a limited basis. Investors, as you know, want everything, right? They want [ low mortality ], lots of liquidity, only growth in their cash flows and dividends that are stable. So it's a lot to solve for that. But I think that interval fund product is probably going to be something exciting over the next few years.
Scott Musil
executiveOkay. And Jonathan, your purview and perspective is interesting because REITs are part of a much broader investor set that you can look at. I guess, what are you seeing from flows? I think last Monday may have been like the highest value rally, I think, like in decades. And so maybe talk a little bit about what you're seeing from a generalist perspective?
Jonathan Kendrew Simon
analystLet me just address [Audio Gap] domestic actively managed U.S. equity funds, which is obviously a small part of JPMorgan as a whole, but I would have to say that flows overall have been really good. And I'm mainly referring to mutual funds, well, which has sold through financial advisers, networks and the like. Now just to take each category very briefly, obviously, growth has been doing phenomenally well. We've got a great fund, and we've seen significant several billion dollars of net inflow into our large-cap growth fund this year. I would say it didn't really happen before this year. It all come in fairly recently. The other areas that have been really popular have been the sort of low beta equity strategy, that we have a hedged equity fund and an equity income fund base, which have beta significantly below 1 versus the market. But those have been popular for the last probably 3 to 5 years. I think, obviously, as the stock market cycle got extended, people still wanted to participate, but they didn't want to feel like they were putting too much at risk. So this all done really well, but they've also had great performance. We do have a REIT fund, as you know, and a couple of billion dollars. I would say, basically flows there have been pretty flat. But we're a fairly small player in that particular space. So finally, become the value. Unfortunately, my end performance hasn't been that great. [indiscernible] we've been in net out plan. But it's mainly been on the retail side. It's been just a steady trickle of money coming out. On the bigger distributor side, from a significant amount of money back to work. In fact, just this week, one of our big clients invested $300 million into that fund. And I think they're feeling better about the value than there are others who are going the other way. So it's a more mix picture. But net-net, my value funds have had net outflows this year. So sadly, regrettably, I've probably been the net seller of REITs as I had to be this year. But I think that will change if all our predictions come true [indiscernible]
Scott Musil
executiveYes. If all these predictions come true, there'll be massive inflows. Now the interesting thing is where flows are going and over the last 2 decades, we have seen a massive rise in passive ownership across the entire market, but specifically within the REIT sector. Passive investors today own basically almost 1/3 of REIT securities. And I think it's made our lives a little bit more difficult. It's obviously reduced the active ownership and hence, active AUM, which means fees that your firms can pay to the Street have gone down, which is never -- a shrinking pie is never a good thing. But putting that aside from an active perspective, a year like this year, right, active has dramatically outperformed passive. Because I think, Nora, you said, like you are paid to take bets. You're not paid to just marry -- match an index. But at the same time, passive can't be fully ignored. I guess, maybe starting maybe Nora, if you want to start, how -- as a dedicated investor in the space, I guess, what have you done to sort of compete with the passive products? And how do you sort of see their role evolving?
Nora Creedon
analystYes. Look, I think, obviously, everyone has gotten a lot more concentrated. So if you think about 15 years ago, 20 years ago, how many REIT names might you own in a U.S. REIT portfolio, around 60, 70? You went back and looked what people owned. And now, today, my guess is, if you look across the major players, in a U.S. REIT product, you're going to own 25 to 30, right? You have to get much more concentrated. And in that sense, I think competition is good because it forces you to get better and to build more conviction. Has it resulted in everybody in some more consensus-oriented trades? Probably. Like the old days of being contrarian. There's very few contrarians out there today, because you -- no one can -- with rise of passive and the risk of passive product being there, you can't even risk going through a quarter of underperforming because you'll lose assets very, very quickly. And so that's resulted in everyone kind of thinking the same way. And so the dispersion of multiples in the REIT sector has probably never been wider. For good reason, right? Because the prospects for technology and logistics are really good and retail is really challenged, but that spread is wider than we've ever experienced in our lives. So I think that's an outcome of it. I do think -- look, we have to have some perspective on what happens when strong companies get stronger, they grow bigger and benchmarks can be young, tougher to beat when that happens. But those names do change over time. I mean I can remember, in 2010, the talk among the REIT dedicated community was, how can you take any active share in [ Simon ]. It's 10%, 11% of the benchmark. And now Equinix is probably 10% of the benchmark and Prologis is 10% or 11% of the benchmark. And so remember that when that was the case with [ Simon ], we also didn't foresee anything that could take them out of their dominant position or anything that was really competitive on the horizon. So that's what makes a market. That's what's fun. And I just think you have to figure out what your area of edge is going to be. Is that time horizon? Is it being more thematic in your view? Is it being more short-term oriented around earnings misses, which still kind of work as a way to generate alpha. You figure out what is going to be your edge and try to compete. And I think the REIT dedicated investor community has really gotten stronger over the last few years despite the fact that we may not be -- you don't see that in the flow numbers because the flows have gone passive. I think the quality of the work is really very good and you can see it in the performance.
Scott Musil
executiveJonathan, as a generalist investor, REITs having much higher passive ownership relative to other sectors. Does that factor in at all for you? And is there any sort of thing that you would want to highlight from that?
Jonathan Kendrew Simon
analystRight. My guess is that it's the same for REITs as it is for the rest of the market is that if you have a lot of money chasing into passive products or index products, it's going to push prices in a direction that maybe -- prices may go too far one way or the other. And so to me, passive money is just going to create distortions in the market from the standpoint of what a company is worth and whether they're trading at discounts or premiums to their underlying values. So to me, I like the idea of passive influencing, what's going on, because if we can get it right on a long-term view, it creates good opportunities. In general, passive is here to stay. Obviously, it's office people who just want to take a view on an asset class at a very cheap price, [ with chance ] to do that. But I think we're proving now that most of our funds are generating, in this environment, significant outperformance. And I think our mutual funds, we brought the total expense ratios down to the sort of 40 to 70 basis point range. And I think that's a pretty good deal for people who are looking for better performance and active management. If I personally was investing in the REIT space, I would be looking to buy a fund, I'd certainly buy one of Nora's or one of JV's before I'd even consider the passive vehicle.
Scott Musil
executiveIsn't that smart? Isn't that nice? So another topic that's obviously out there...
John Vojticek
analystJonathan hasn't spend much time with me, so just [indiscernible] I bet on you getting it right.
Nora Creedon
analystIt's number [indiscernible] Jonathan.
Scott Musil
executiveAnother topic that obviously gets a lot of airtime is ESG. And I would say the G has always been critical within the REIT world, and we've spent a lot of time on it. But obviously, E and S are becoming very important. And I wanted to sort of understand and maybe, JV, you can talk a little bit about how is ESG being integrated into your investment process and into your buy and sell decisions?
John Vojticek
analystYes. So you're right. Governance continues to be the primary driver, notwithstanding the issues you talked about passive, the ownership rules around REITs, no greater than 9%. That has also made it very hard. Frankly, I think we've done ourselves a disservice over time, meaning the REIT dedicated community not being more active. But clearly, Michael, you're quite an active advocate for us with management teams, et cetera, and we appreciate that. I think broadly, when you think about the E piece of it, real estate will rank somewhat low relative to all asset classes, right? It has relatively big carbon footprint. And so on a relative basis, I think the other -- but what does that mean within the sector? So we try, again -- try to focus on what could be the other things. From a social perspective, not a lot of employees at a real estate company. If I look at a natural resource company, some of these others, the social issues are around workplace incidence and other things. But obviously, we're seeing the board become more diverse, which is critically important. We think broadly speaking, that's something we look at overall. And things like gaming, in some cases, health care. We've had a number of new wins in Germany where people are much more focused on some of those -- kicking out some of those types of companies. So I think it's a little more in how are you attracting tenants in something like office, right? Is your space where it needs to be to have people. But I think when we are preparing, and I won't take your answer, Nora, I mean I think ESG becomes stable stakes. That's what we heard in her comment. We're going to have ratings from third parties, the MSCIs, all these things of the world. It's going to be sort of like bond ratings, and we're going to be sort of takers of the market view, even if we have our own. But I think being early, which we have -- basically 90% of our team has passed the equivalent of the CFA, ESG, the FIS exam out of Europe. So again, we've been trying to focus on it and integrate it. But when you think about what really changes the relative valuation between companies, governance continues to be that driver. And although not a lot of our people that are focused on ESG don't want to hear that, I mean, it is -- for the time being, that's the fact.
Scott Musil
executiveNora, you were...
Nora Creedon
analystI think -- look, I think the ES -- I think this is something -- speaking frankly, I think this is something that was a little bit check the box oriented in the REIT space over the last few years. I think that's going to change a lot in the coming years. And I can remember, about a year ago, last September coming back from an infrastructure trip visiting our companies in Europe. And I was joking like every presentation doesn't matter what the company does, everything -- presentation starts and ends on ESG issues, right? And they're just way ahead of where we were on that. I think we're in the process or maybe we already have our [indiscernible] on ESG. And I think when you think about -- I would encourage all the corporates and companies, as you think about this and what your investor base is going to look like over the next 10 years and what they care about, they really care about these issues. And so finding ways may sound not that significant in real estate, but I think there are going to be ways that you can be creative in how you address all your stakeholders. And we just went through a global pandemic, and I do think people care about how do their partner companies treat their tenants. Issues like that are going to become more and more important. By the way, this isn't like a bad thing for us. This is a great thing for us because I think passive is only going to be able to use Sustainalytics or some kind of basic data that we know is deeply flawed. I mean I know John and Jonathan have probably engaged with companies on these issues, and you help folks realize how to manipulate some of that data, right? So it's deeply flawed, that data. And so being able to take an active approach on this is really, really important. And so I think we have gone from a shift of caring about the governance. We all cared about that. We all engage a lot with management teams and with boards, and maybe we should have done more. I agree with John on that. But we've done that now for the last decade, 2 decades. We're trying to sort of put our toe in the water on E. But I think if you look out 10 years in the future, it is going to be a lot more integrated because it matters. This is not government-mandated stuff. The consumer, the investor, they care and that consumer and investor of this product is going to carry even more a decade from now. So I think you got to get front footed on this.
Scott Musil
executiveJonathan, how do you look at ESG within REITs relative to other sectors?
Jonathan Kendrew Simon
analystWell, obviously, as you can imagine at JPMorgan, that's one of our top priorities at the moment. We're transitioning right now from using external rating MSCI, having our own internal rating on every company we're invested in. So the analysts put a 20-question check list for every single company. But we're in that transition period at the moment. It is interesting. I've looked at the initial results. I was surprised to see -- well, maybe not surprised to see, but actually REITs are rating pretty well versus other sectors -- one of my portfolios. And the top 20 out of 100 stocks in a portfolio with the highest rating from an ESG perspective, not all of them were REITs, but 5 or 6 in that top 20. And I didn't see any in the bottom 20%. I think it's looking good from the initial scan. But obviously, governance, companies go about remunerating the management teams, the capital allocation is always going to be important.
Scott Musil
executiveYes. All of us made the wrong decision about not going to a corporate over our careers from a compensation perspective. That's clear. But I do think NAREIT has done a wonderful job at helping our companies, checked the box on a lot of items, i.e., if you're not -- if you don't have child labor, make it a point about putting that into your documents, so we don't have kids working. And I do think our industry has come a long way on that front from an ESG perspective. So I wanted to sort of close out a little bit with maybe bringing it back to our work discussion. In 5 years, it's a 5-day work week, even though all of us work 7 days a week. But if it's a 5-day work week, I guess, how many days do you expect to be working in the office versus working at home versus being on the road on average? And Nora, maybe I'll start with you.
Nora Creedon
analystLook, for me, it's going to be 5 days, right? Because I have -- even in 5 years, because I keep having these children. I will still have a child in kindergarten then. So I am going to be in the office. That's what works for me. But look, I run a pretty diverse team here. We're a pretty diverse team in fundamental equity broadly. And so we had a lot more folks that were utilizing forms of work from home and flexible office because they had children or whatever their needs were to do that. And I think that's great. If what we gone through in this pandemic is an appreciation that your whole life is important and spending time at home and if we can find ways to make that flexible for you, we work in an industry where, clearly, it is very easy to work from home. And the technology just keeps getting better and broadband gets stronger. And so there's no reason why we shouldn't be able to employ that. So I'm all for anybody who wants to do that. For me, personally, it will be a 5 days a week and I think that we should look for the positives in this in the sense that is there elements of the workforce that would have left the workforce because they had children or something? But now, because we can offer that flexibility, they can stay for longer, right? And also, as we were joking prior to the start of this conversation, it sounds like people are going to have a lot more time without the commuting. So we're going to give folks a lot more work to do and provide our investors with more [ productivity programs ]. So I'm a 5-day a weeker, but I'm bullish on anybody who doesn't want to do that.
Scott Musil
executiveRight. Well, Jonathan, I have to accept a 5% paid deduction for working at home, right? That was -- your strategist came out and said that. So John, what's your -- on your 5-day work week, how many days in office?
John Vojticek
analystJohn or JV?
Scott Musil
executiveJV.
John Vojticek
analystI'd like to say 3 -- we have 3. We have an infrastructure team, real estate team, natural resource team, and I could see having some 3 and 2, like alternative of weeks or something. So I like the idea of 3. I think the reality is you'll have a client meeting, you'll have a company coming in and you'll end up 4 or 5. So I think something like 20% less across the team would be -- clearly, if we want the people to work together, there is certainly something missing, right? We all get smarter when we talk to one another. You need to be pushed and challenged about your ideas or you can get stuck in a bad position, meaning stock position or otherwise by being [indiscernible] So I think, again, having people around you. And particularly for -- we have some younger folks on our team that have joined. And certainly, their J-curve is -- yes, it's not ramping, right? It's not getting them to where they need to be, and that's sitting in a meeting, a company meeting, and experiencing what someone who's been in the business for 15 or 20 years has done. And the questions they ask and really getting good information versus having a meeting where you basically got nothing out of the meeting for an hour because you asked a bunch of questions that you could have asked the IR person. So it was just as an example. So again, those people learning and getting better and creating a culture or something. Michael, you clearly have done with your team. I've really tried to stress with our teams as well as John, Nora and Jonathan. But I do think it's less maybe worth 20%. I do think there's a category of people at the office. Again, if they're doing sort of back office, et cetera, when lunch has come in and when we have big meetings and everything, they're not participating otherwise, right? It's -- they're having a good cultural experience by being in the office. And could they otherwise -- again, there is an environmental piece, not taking the train all the time. At least that's what people look at. So anyways, I've probably gone on too long, but I think it's more about that group of people that don't experience the culture and maybe have never really wanted to be into a corporate culture and then just being able to work from home and execute their skill.
Scott Musil
executiveRight. Jonathan, as the longest member watching REITs, you get the last word. So what's your view?
Jonathan Kendrew Simon
analystWell, first off, I'll say that 5 years from now, I will qualify for Medicare, but I actually won't need the company health plan anymore. So will I -- on the assumption things turn around and I'm still around in 5 years' time, I won't look at it on days per week. I'd look at -- allocate percentage time. Frankly, I've been commuting from the suburbs by train for 29 years. And I don't really want to do that too much anymore. So I would say I'll spend 20% of my time in the office. And I will always come in for management teams and clients. If they want to come to New York and meet with in-person, I will be there. 20% in the office, 10% traveling elsewhere on business, and the other 70% working remotely. Let's not say working from home. Let's just say working from anywhere. So that would be my idea. But that's very personal. And I'm not typical, because I'm right at the 9th, 10th, 11th inning of my career.
Scott Musil
executiveTwilight.
Jonathan Kendrew Simon
analystTwilight.
Scott Musil
executiveYes. Well, I hope you'll come in when I come into your new offices when they're built eventually and still coming down to Florida, which I hope by 2022, we can all be physically together down in Florida again. And look, I greatly appreciate each of you taking a lot of time out of your busy schedules. I know all the volatility. It certainly makes that tough. But I certainly appreciate your insights, and I'm sure everybody that's watching does as well. So thank you so much for being here today.
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