Digital Workforce Services Oyj (DWF) Earnings Call Transcript & Summary

All right. I think we are in. So hello, good morning. Welcome, everyone. Welcome to our next joint webinar of Digital Workforce and SS&C Blue Prism. Today, I am happy to invite you for the session with Michael Hagen, Partner Solutions Consultant at SS&C Blue Prism. Michael will be talking about latest updates and exciting features of Blue Prism platform version 7. My name is Joachim Wasilewski, and I will be your host today. Before we go to the meeting, let me show you the agenda for today. So we have the welcome and introduction. We have the SS&C Blue Prism more than RPA, the Blue Prism platform version 7.3, human-in-the-loop outlook into Blue Prism Next-gen, and then we have a Q&A session planned. But before we go there, before we go to Michael's presentation about Blue Prism, let me share some facts with you about our company. As I said, my name is Joachim Wasilewski. I work as a Team Manager and Senior Solution Consultant for Digital Workforce. Digital Workforce started in Helsinki 2015, as a small automation company, providing Blue Prism robots to local customers. Therefore, I am happy to be here today together with Michael as it all started with Blue Prism and Digital Workforce. Since then, we grew to a public listed company and position of leading RPA, robotic process automation and business process automation service provider globally. Today, we operate from 6 different countries in Europe as well as New York and Atlanta in United States. We provide services across a range of industries for over 250 large global customers. We have a strong experience and expertise of multiple industries, including health care, finance, public sector. We automated over 5,000 processes. Today, delivering our customers over 10 million of hours back-to-business. Our latest product Outsmart enables us to provide end-to-end automation solutions with different technologies available on the market. Yes, it all started with Blue Prism, but today, we are a partner of all the best automation technologies available, including UiPath, Power Automate, Robocop. Our robot-as-a service ISO certified platform gives our customers the possibility of utilizing robots and automations, scalable from the cloud available 24/7 with the minute-based billing. As I mentioned, we are a public listed ISO certified company with growing mindset. And if you are interested more, please visit our website. There, you can also find recordings from previous webinars, latest news and the next sessions we have planned for you. Also, if you have any suggestions for the next topics, please don't hesitate to share that with us. There will be questions and answers sessions at the end of today's meeting. So I hope you will stay with us. If you have any questions, please post them to the chat. Yes. And saying that, I will now hand over to Michael to share with you the presentation about the latest update of Blue Prism version 7.

Yes. Thank you very much, Joachim, for your warm welcome. Also, I want to welcome you guys at the end of -- on your PCs. My name is Michael, and I'm happy to do this joint webinar together with our very good partner, Digital Workforce. So starting with the first topic, SS&C Blue Prism more than RPA. And before starting, you may know Blue Prism SS&C, Blue Prism as the inventor of RPA. We have a very long history, but we are not still focusing only on RPA because it's a too limited approach. And you will see when I try to introduce our platform the big variety of capability solutions around automation, but not only focusing on RPA. Please, next slide. So before doing auto talking about process automation, you should talk about process. So next slide, please. So this start -- everything starts with process intelligence. Because if we want to talk about process automation, we should start with talking about processes. And you all have defined several processes, some of which should be automated, some of which not. But all the processes you have defined and designed, you think about the potential use case and the usage you have in mind. This usage in -- the real-time usage of a process is called happy path. And but figuring out whether what you have intended with the process to do and how it should be executed, this can be measured by process mining and also task mining. So the process and task mining are the main pieces of Process Intelligence. We provide a very powerful solution with which you can figure out the happy path, but not only the happy path, but all the unhappy paths, which are taken by the end user. You will figure out that a very well-intended process is not used as you have intended it is. So it's used in a different way and to figure out some bottlenecks, it is mandatory to have this kind of solution available to figure out, okay, how is the process which is well intended, how is it really used. And after you figure out some potential bottlenecks where it takes too long and some extra rounds within the process, if you figure out some potential bottlenecks, then you may focus on the real task mining piece. So how some end users are consuming this task? What are they doing really? What keys are they entering? What application are they running? And this is also possible with Process Intelligence, namely with the capability of task mining. With task mining, we install some recording capability on some end-user PCs and figuring out what they are doing. And this gives you a good opportunity to figure out some processes or tasks, which are the best candidates for being automated. So it's not only the overall end-to-end process and figure out some bottlenecks, this is the first step. The second step is to figure out, okay, some potential candidates, which perfectly should be automated. And if you figure this out by task mining, then you can export this recording through Capture and Capture is a very interesting product because Capture has 2 sides of the story. Capture is on the one hand side, an interface between Process Intelligence and our Design Studio. So the core of the RPA solution by Blue Prism. So this could be an interface. So from a Process Intelligence perspective, we export some tasks, some processes, which should be automated, which are the best candidates for being automated. We export it to Capture, in Capture it can be optimized a bit, it's a bit shaped. And after this, you can export it to the design studio. For all of you, know Blue Prism in detail. We export it to a BP Release file, which can be easily imported directly in the design studio, and then you have this process in the design studio, which can be then automated quite well. But apart from being only an interface between Process Intelligence and Blue Prism, it can be also viewed and used as a stand-alone recording capability. We do not call it recording because recording itself, it's a very simple approach. You start the recording, do a recording and end it and then you can run it as an automation. But the reality is that processes you want to automate are much too complex to be only recorded. So we call it Capture because you capture different aspects of a process. You have not -- normally, you do not have a very straightforward, very simple short process, which can be recorded quite easily. So normally, a big and a meaningful process consists of different branches. And all these branches can be recorded or captured separately. And within capture, you can combine it very easily, completely no code. With a no-code user interface. So it's drag and drop focused, you can build a very complex process design, a realistic process design as you want on it to be automated. And after you have done everything, you have described everything within this tool, it's -- the capturing is done automatically. So you started the capturing, then you're doing the process in between, and then you stop it. And then you can combine the different process, subprocesses to an overall process. And after you finish this, then you can export it and it's exported into BP release file, which is usable and consumable by the design studio. So this makes it very, very easy from the one hand side. If you are using Process Intelligence, you can use Capture as an interface in between or you can use it as a stand-alone product, starting your automation journey. And after you have done this, you have a very powerful process, which can be automated, but this is normally an unattended approach, an unattended automation. But now switching to additional capabilities which are part of the overall solution. Please go ahead in the next slide, next animation. Yes. Then you can now include also intelligent document processing and human-in-the-loop in it. Because if you created a process which can be automated, then you need to feed this process with data. Then you have 2 options, 2 main options. You can extract data out of a document, a PDF graphical document and extract data out of it like a billing receipt, for example, an order entry, whatever, extract data out of the sheet and put it, for example, into a process, this can be done by intelligent document processing, which is called in our product family, Decipher, very close related to Blue Prism, working with Blue Prism, giving you a chance, getting graphical format files and extract meaningful data out of it and putting it into the process, work with this accordingly. And another one is that you enter some data and some variables direct within a user interface, we call it, human-in-the-loop. Human-in-the-loop is more than attended automation because from our point of view, attended automation is mainly to start a process with some starting parameters. But human-in-the-loop is more, as the name told it, it's a real human and digital interactivity. So you might start a process with some starting parameters. But you also can get a feedback from the digital workers so that the process at the end, ask an end user about some explanation, some exception handling information and so on. This all can be done in human-in-the-loop. We will cover the topic human-in-the-loop and the products behind in a bit more detail later on. The next one is indeed that you have an integration also in a BPM solution. So I started with a process view, with Process Intelligence of process mining and task mining. And at the end, to close the brackets, we have also an integration into Chorus BPM, which is a powerful BPM solution which built the whole end-to-end visibility of a process in which the automation is one piece in the puzzle. It is not everything about automation. So normally, you have an end-to-end process, which has some human intervention, some -- automatically some API parts and also some RPA parts. And this is shown quite easily with a direct interface to show the whole end-to-end process and RPA as part of the overall end-to-end process. Next slide, please. In addition to this, we have also a decision tool, which I will not cover today because of the limitation of time. We have to focus on only some topics. But I would love to have this as an -- to make your appetite, to have more than only this webinar, but maybe some follow-up webinars where we can cover all the topics we cannot cover today because of the limited time. And what we are also providing is a real best-of-breed approach. So we provide a big variety of very, very powerful solution, but this will be enhanced significantly by our partner ecosystem. Our technology partners put all their products together in a digital exchange. Digital exchange is our marketplace, you can regard it as an App Store where you can download most connectors, interfaces and whatever for free. Most products are for free, you can download it. Depending on the use case, you want to address with our RPA solution and then download it and using it within the automation process. Very, very powerful and more than 2,000 skills and connectors for different applications are available in this digital exchange. And also, process valid data is part of the solution. You can use it to ensure that the process you are designing or you have designed is working properly. This gives you an idea about the power of intelligent automation platform and which shows that we are offering much more than pure RPA. Okay. So coming to the next topic. The current version of our Blue Prism Enterprise is the version 7.3. 7.3 is quite new. We released it at the end of last year. So I would like to highlight mainly 4 main features and capabilities, not going into too details but only covering at the surface. So the 4 main benefits we are introduced with 7.3 is a Native Citrix Virtual Apps support. In the past versions, we are already addressing and offering a Citrix Virtual Desktop integration. So with help of this capability, you can automate not only native apps, native application, but you can also automate some application running in the Citrix VDI environment, quite easy doable. But with the new version, we have -- in addition to this, we have also the option to automate Native Citrix Virtual Apps, which is brand new. This is a different mechanism. This increased security and which provides more flexibility in automating Citrix environment. The next topic is we improved flexibility with the active directory integration. We figured out some failover and resilience mechanism. I will cover later on. The next one is the application model. So the question is what is an application model. An application model is a user interface with which help you can define how the interaction with a particular application is running. So the point is, the process is described what should be automated and the objects we have are defining how are we interacting with a particular application like SAP, like outlook, like Excel, whatever, you name it. And this definition is done within an Application Modeller. And we enhanced our current very powerful Application Modeller to make it easier and much faster. And another one is Smart Vision. Smart Vision combines the capability of surface automation, which is also a kind of spying mechanism to figure out the interaction -- to define the interaction with more or less graphical user interface. And we combine this with artificial intelligence, and we will see this later on how it really works. Please go ahead. Yes. This is a summary of the Native Citrix Virtual Apps integration. So it is quite easy to do it, and it's very easy to control by Citrix admin person, and we provide a software with a really minimal footprint. So the prerequisites for doing so is you must have the version 7.3 installed on the PCs. Otherwise, you cannot use this capability. The Citrix Workspace application software must be also installed and it needs to be installed on every digital worker who is automating Citrix application. If you have a digital worker running standard application and automating some processes, which do not touch Citrix, there is no need to install the Citrix Workspace application on those PCs. Only on those digital worker who really runs Citrix-based automation. And this PC where the studio is running. So the studio with which help you create all these different automations, there it's mandatory also to have the Citrix Workspace application installed. We have, in addition to this, Blue Prism Citrix Agent, which is a very small footprint agent, which needs to be installed in the Citrix environment. Otherwise, it's not running, but it's totally controlled by Citrix admin. Nobody of us, nobody of our partner will install directly in the Citrix environment. It's all up to the Citrix admin guy to keep the environment secure. And last but not least, the Citrix admin guy needs to create a Blue Prism Published app. This works like a proxy. So imagine you have 10 different Citrix Virtual apps and you want to define 5 of these 10 virtual apps for automation, then you create for these 5 application, a Blue Prism Published app. It's a description, it's a naming and a link to the directory where it's running and then it's done. So the Citrix admin guy will totally control which Citrix virtual application is allowed to be automated, quite simple like this. So the next one is improved Active Directory configuration. So in the former version, we only have the option to automatically detect the ID domains, but in the new version, we still have the option to detect it automatically, but we can also set it up manually. So we can also define more than only one Active Directory server. This is important in case one active -- one domain server is not available. We have a standard failover scenario so that the next domain service is taken. Also quite powerful if you use single sign on. Next page, please. So now coming back to the Application Modeller. I hope I introduced what's the meaning of an Application Modeller, you create the interaction, you describe how you interact with a particular user interface. And normally, we have a very powerful Application Modeller, so using this, you define at the beginning what kind of spying mechanism you are using. So depending on the user interface, regardless whether -- depending it's more windows user interface or it's a web user interface or maybe an SAP, for example, for all these different type of application, we are providing different spy mode. You have to select this spy mode and then select any item within this user interface regardless whether it's a button, it's a field, it's a drop-down list to define it, you click it, select it and then it's selected within the Application Modeller, quite easy doable. But it takes some time. You have to choose the spy mode, you have to choose the item within the user interface, select it. And you also have to select some attributes, which describe this field quite well. And we get rid of this manual task with a new enhanced Application Modeller. It's a more simple user interface. It's also totally drag and drop focused. No programming language is needed. No development skills are required. So with help of this enhanced Application Modeller, you are able to select an automatic spy mode so that the system itself, the new Application Modeller itself is figuring out which is the best spy mode to select the different fields, the different items within the user interface and there is no need to select each item step-by-step, save it, create the attributes and so on, it's done automatically in one step. So you can not only define automatic spy mode but you can also select multi-selection element so that more than one element or the other -- many different elements are selected in one step. So this makes it much easier and this reduced the time of development significantly. So it's much faster to create this kind of object with the help of the new Application Modeller. Next slide, please. In case there is a particular very uncomfortable user interface, uncomfortable from a development perspective so that there is no chance to use any predefined spy mode, then you have the last chance to use surface automation. Surface automation is a spying mode, which is running, but it's very graphical focused. So you need to define a particular field where you have a button, where you have a selection field and so on. But with a graphical approach. So you define the coordinates, you create a rectangle bond, and this is exactly the field you want to hit with your robot. But this highly depends on the real graphical appearance of the user interface. So if anything changed, you will be missing the button, for example. So also if the resolution changed, it's difficult to hit the button because everything changed and the rectangle is now moving its position. And to get rid of this static and error-prone approach, we invented Smart Vision. Smart Vision is a combination between artificial intelligence on the one hand side and surface automation on the other hand side. So we are quite dynamic. We define it with using computer vision algorithm as a cloud service. Please take next slide. Yes. And how is it working? We created a new Smart Vision Editor, which is running locally. So it's also another kind of Application Modeller focusing on the Smart Vision piece. It is also running totally no code. It's only graphical oriented. You take a screenshot of your application, of your user interface. This screenshot is sent over REST API to a Smart Vision service, which is hosted in our own Blue Prism data center. In this data center, computer vision service is running against this screenshot and it analyzes all the element of the screenshot. After this information, the screenshot together with computer vision information about the items within the user interface are sent back to the Smart Vision Editor. And now you can select all the fields but much more stable than we have done it before with Surface Automation. So now you can choose any of these items, any of these fields, any of the drop-down list and you select it and you anchor it with respect to some fields next to it. So you can do a directional or proximity anchoring to make it more resilient. From a security perspective and data privacy perspective, it's quite easy. All the data are stored locally. The only thing, the screen shot of a user interface is sent to the Smart Vision service but it's completely [stagnant]. No information are stored on our server. Everything is running within your environment. This describes the power of -- hopefully, this describes the power of the Smart Vision, so the combination of artificial intelligence with the use of Surface Automation, which is really very, very powerful and takes away the manual approach in defining all these rectangles and all these pieces by doing Surface Automation. Next slide, please. This was a summary about what is new in version 7.3 coming now to the topic human-in-the-loop. We address this with Interact and Desktop. Please go ahead. So this is more from our perspective than pure attended automation because it does not only start the process with some starting permits, it's going back and forth. So you can start with a human interaction, then the robot is sending some data back, which needs to be approved and so on. We address this topic with 2 different perspectives. The first one is Interact. Interact is a web-based interface in which you can put all the data you want to send to a digital worker. So in principle, you put data in pressing -- after pressing submit, the data are sent either directly to a work queue in Blue Prism, and a digital worker running on the data center -- on your data center in a server environment is taking this data out of the queue and is working accordingly like the process is defined. This is one option. Another option is that within Interact, you integrate an approval mechanism. So if I enter some data in it, I press submit, then these data are collected, sent to my supervisor, for example, an authorized person which needs to confirm it and after confirmation and approval, these data are then sent to the Blue Prism or work queue -- as a work queue item. This is running straightforward and working in the backend. So we created an attended approach within this Blue Prism Enterprise environment. But another approach is to run this automation locally on your local desktop, you see. And this is what Blue Prism Desktop is all about. So we provide very simple user interface in which you have all the processes available, which you can run locally and then you can execute it locally. The main advantage of this is that you have the same enterprise readiness and the same security and compliance approach you are familiar with Blue Prism Enterprise because even though everything is executed locally, everything is managed centrally. So the automation, so the process -- the automation process is defined and designed centrally. The monitoring is done centrally and also the reporting. So even though you have the local user credentials running the process, all the locks, the audit and the session locks are stored centrally. Nothing is stored locally. So also, if you have the new version of a process, you can be sure, the local execution of the process is taking use of the newest version. So there is a handshake between the digital worker running locally and the central repository. And if you figure out, okay, the local stored process is not the newest one, we will download the newest version from the central server. Please go ahead. The quite cool stuff is that we are using the same infrastructure. So there is no need for you to build a separate infrastructure one for desktop and one for Blue Prism Enterprise. Everything is running on the Blue Prism Enterprise infrastructure. So you are using the application server, database server, you only need to install Digital Worker API, but that's it. All the stuff is running centrally. It's the same infrastructure, no need for additional hardware. The only thing which you need to install on the desktop piece is indeed the desktop client, the user interface with which you are running all the automations and the digital worker itself, the automation piece needs to run and needs to be installed locally. But that's it, no additional hardware, no additional add-on. Please go ahead. And yes, these are the summary of what I've already mentioned. So using the same BPE environment increases the return on investment. Another one is indeed that we enhance the digital worker collaboration because normally, this desktop piece is more or less -- is mainly reserved for some small task, not long-running processes. But if you -- but sometimes it's meaningful to initiate a process locally on a desktop environment, but then for a long-running process, send it to a digital worker running in the enterprise. And this is quite easy doable because you can start and build some desktop automation. And in one particular step you can send all the information to the Blue Prism Enterprise environment and the digital worker running in your data center will take it and use it and free your desktop for some additional task. So this is quite easy doable. So this shows how well it is integrated, the desktop piece and the Blue Prism Enterprise piece. And last but not least, we introduced a new licensing model, whereas in the past, any desktop needs to be licensed. Now we have a concurrent licensing without increasing the list price. So the list price is the same, but we reduced the number of necessary licenses as we only charge for concurrent usage. This reduces the time of the software significantly. Yes. Coming to the next one. The next is an outlook because these were features which are already available, but now talking about an outlook. So we are working on a new platform. We call it Blue Prism Next Generation, and I will provide a short outlook about this new platform. Please go ahead. Here's a disclaimer because what -- everything what I tell you is about a software, which is not generally available. It will become generally available at the end of this quarter. So it's an item for change. Go ahead, please. Yes. The next-generation vision is a fully cloud-based solution, Blue Prism solution, automation solution with all the different capabilities like pure RPA, intelligent document processing, human-in-the-loop, UX Builder where you can create a very flexible user interface and also BPM and all the other stuff. Also the deployment model can be hybrid, [indiscernible], bring your own cloud, for example, or MSP and also some channels and some commercials. We will not release this version with all the capability and deployment model in one step. We will use different releases. We start with the first release announcing for end of this quarter. This will come with focus on RPA and the deployment model will focus on hybrid. But what does this mean, this hybrid approach? Please go ahead. And this means that the digital worker doing the automation are running within -- in your custom network. So this is not hosted by us in our cloud environment. This is hosted by you so that you have the full control about what is automated and where are the data store or the server components, they are stored in the next-gen cloud. This is a cloud managed by us, and it's very, very well integrated. Please go ahead. So this means that on the left-hand side, we have -- in the upper part, all the things are stored in the next-gen cloud. On the left-hand side, it's process repository. So we are providing a fully cloud-based process repository where all the processes and all the objects are stored, including a versioning so you can have access to all the -- also the past versions of an object. You can take it, you can use it, you can modify it. So it's centrally stored but locally consumed. In the lower left corner, there you can see the screenshot of our studio and the studio, it's left and down piece. In the studio, you create the automation. And after you've saved it, it's transferred to the central repository. But to design and develop it locally. And also the digital worker on the lower right side, they are running locally, but they are managed and monitored centrally within the control center also running in the next-gen cloud. Next slide, please. Here are some deliverables which speed up a little bit because of the time. Please, next slide. So the deliverable is, as I mentioned before, the process repository, which is a cloud-based process and object storage and versioning control. Please, next slide. Next one is the control center. It's also web based. So we provide a digital worker management. You can define schedules and you can monitor and manage everything centrally. And in the next -- in the second half of this year, we also provide a high dynamic scheduling capability where you can define some priorities and some SLAs within the order and within the scheduling to make it much powerful and to increase the usage of the digital worker. The next one is the Design Studio, which was kept on-prem. As mentioned before, you will be able to define all the automation locally, but we are also working on a browser-based studio client, which will come later on, but there is no need then to switch to the web-based user interface, you can stay with the on-prem version very, very long. So -- and the digital worker management is also done centrally even though the digital worker are running locally. The communication with a digital worker is using public Internet connection with no need for VPN or some similar stuff. And I think this [model was] right now. Can you go to the next slide, please? And that's it, up to you now.

Thank you very much, Michael. That was really exciting to hear all that news. I must say that I myself work as Blue Prism developer for 6 years now, and I'm really excited to get my hands dirty with this new version, 7.3. I haven't had a chance to test it yet.

We still have some time. So maybe let's do some questions to our expert. Okay. So Michael, we have a question about the Application Modeller. What types of challenges does the enhanced Application Modeller address? Will Application Modeller developed in previous versions remain compatible with the latest version 7.3?

Yes. Thank you for this question. It's quite valuable. The new enhanced Application Modeller is others compatible. So you can -- so at the end, an Application Modeller is creating an object file which describe the interaction with the application and how it's interacting. And as a result, you store an object. And the object is the same regardless of whether you have created this with a standard Application Modeller or with the new enhanced Application Modeller. This doesn't matter. So you can use both a bit. The main advantage of this new Application Modeller is that it's faster because normally creating an object, you need to select an application, then you need to select a spy mode for this application. And then you have to select every item you want to be part of the automation, any field, any button, any drop-down list, for example, then save it. We arrange, for example, some attributes related to this particular item, then save it and then, okay, getting the next item and so on and so on. So you do it step by step. With a new Application Modeller, you have this auto spy mechanism, so there is no need to select the spy mode in advance, so the system will do it for you. And you're able to select more items directly in one step. So it's easier and it's faster. In addition to this, we optimized the number of attributes and the attributes itself, which are selected because you can imagine if you have, for example, 10 attributes describing a particular item, it took for the automation a bit longer to select all these attributes. In case you have only 1 or 2 significant attributes selected, which are meaningful and which are sufficient, then the automation is much faster.

Thank you. I think this is very important. Thank you for sharing that. We have a next question about the Citrix environment and its security and flexibility in automating Citrix environment, how does Blue Prism ensure security and flexibility?

Yes, flexibility is ensured because that we -- in a way that we support the Citrix VDI as well as Citrix Virtual apps. So you can have both. There is no limitations to prefer this or prefer that. It's up to the use case and the environment of the customer on the one hand side, and we address security that everything is in control -- is controlled by the Citrix admin. Any installation within the Citrix environment is done by the admin and it's only a lightweight agent needs to be installed in the Citrix server environment, but only one piece. And from an application perspective, the Citrix admin is in full control, fully charged of which Citrix application can be automated. This is done by defining Blue Prism Published app. This is a Citrix Virtual app, which is defined as Blue Prism app to be automated. So it's like -- it's working like a proxy. You define it with a name, then you define where it's running, the past, the directory where it's running from and some other values are defined. And this is quite easy. This is done by the Citrix app. So imagine you have 20 Citrix application and you only want to limit the automation to 5. You define for this 5 different -- 5 specific Citrix virtual apps, you define this Blue Prism Published app and then there is no chance to automate other applications than those who are approved by the Citrix admin.

Great. And Michael, you've been talking about the Interact and Desktop, which are human-in-the-loop features of the Blue Prism. Could you share maybe some potential use cases of that?

Yes, of course. Thank you for this question. The most important use case for desktop is normally when you have a multifactor authentication where you -- before doing some automation, you have to sit in front of a physical PC typing in your credentials and typing in, for example, some token information. This can hardly be simulated by a digital worker running in the data center. So this needs to be addressed by sitting in front of your PC and authenticate yourself. So this could be a good opportunity to use the desktop or maybe you are relying on data application, which are only running locally on your PC and which are not shareable over the corporation or the customer. This is also a good use case for using this. Or for example, if you want to -- if there is a need to have a synchronized automation. So you want to have a digital worker exclusively reserved for you as a resource. So if you share it within the corporation -- for example, you have 20 digital worker running in your environment and you rely -- within synchronized communication, you rely on having a digital worker executing your automation demand, then you need to ensure that the resource is available. If a resource is running locally in your PC, you are quite sure it's reserved exclusively for you. If you are running in the Blue Prism Enterprise within the data center, it can be the case that all the digital worker occupied with some other processes running, so you need to wait a bit. And in some use cases, you do not have the time to wait. Therefore, you need to have this exclusively reserved for you. And this could also be a good opportunity to have an automation running on your PC. And another point is if you have a small task, it's much cheaper because you only have to pay for concurrent usage. But if you are addressing more long-running automation, including all the back-end system, maybe it's helpful to use Interact as a powerful solution, enhancing the capability of Blue Prism Enterprise.

Excellent. Very, very interesting. Thank you, Michael. We are running out of time. So these were all the questions for today. If you have any other questions to our specialists presenting today or to digital workforce, please don't hesitate to put them in the chat. We will address all the questions. Thank you, Michael, for your presentation. It was really exciting to hear all that news. Thank you, everyone, for joining today's webinar. Please follow our website for the next session that we plan and please don't hesitate to contact us if you have anything to ask. Thank you.

Thank you. Bye-bye.