Dun & Bradstreet Holdings, Inc. (DNB) Earnings Call Transcript & Summary
March 7, 2023
Earnings Call Speaker Segments
Patrick O'Shaughnessy
analystAll right. We will go ahead and get started. Thanks, everybody, for joining us this afternoon. I'm Patrick O'Shaughnessy, Capital Markets Technology Analyst with Raymond James. Up next, we have Dun & Bradstreet. And on their behalf, we have CFO, Bryan Hipsher.
Patrick O'Shaughnessy
analystBryan, maybe just to kick us off. For people in the room who are a little bit less familiar with the company, can you provide an overview of what Dun & Bradstreet is today?
Bryan Hipsher
executiveYes, sure. And first and foremost, I'd like to say thank you. We've had a wonderful day at the conference. My voice is going to be a little raspy. I think we had 12 meetings in a row, back to back, so really great engagement, and appreciate the opportunity. Dun & Bradstreet is a leader in data and analytics provided to businesses throughout the globe. We support business functions anywhere from what we call the finance and risk to the sales and marketing side. So you think about it on the finance side, we're supporting business-to-business lending, business-to-business trade credit. When you think about the risk side, third-party risk and compliance, KYB, KYC. When you go into the middle, our D-U-N-S Number, which is a unique identifier. So think about it as the fingerprint or social security of the business. It's global in nature, been around for 180 years, I think, and [ 4 ] United States presidents. So very pervasive and consistent from that side. And that MDM business really allows us to help curate, match, [indiscernible], dedupe data that's ranging from anywhere in CRMs to ERPs to billing applications, et cetera. And then finally, more on the offensive side, we support the sales and marketing with sales acceleration, lead generation and also on the digital marketing side. So a global platform, $500 million-plus businesses in our cloud today and continues us to grow and thrive from that perspective.
Patrick O'Shaughnessy
analystWhat do you view as Dun & Bradstreet's key competitive advantage? Is it the breadth of the data, the quality of the data, the tools to make that data valuable or something else?
Bryan Hipsher
executiveYes. So it very much -- it starts with clearly the proprietary nature, the quality, the depth and breadth of the data, and the fact that our data is really used throughout the largest and most influential companies on the planet. And they're the ones who are also contributing back into that core data asset. What we've done over the last few years is take that kind of core asset and then really start to add alternative data sets. So things like universal beneficial ownership, things like shipping data, to really expand those use cases within the organizations and continue to drive that competitive advantage further.
Patrick O'Shaughnessy
analystWhat are the steps this management team has taken to improve that competitive advantage you just touched on, obviously? But you guys took over the company in 2019. It's been through a bit of a transition since then. Maybe can you give us the summarized version of what sorts of stuff you've taken?
Bryan Hipsher
executiveWe just hit on this, right. In these 30-minute meetings, sometimes it's like speed dating, right? And I said, if you ask me the question of what we've done since 2019, we'll be here until 6:00, right? But what I would say is that, look, D&B, for a long time, has had great data assets, are an unbelievable global brand. But really was, frankly, underinvested in and was really, I would say, not managed for accelerated growth and innovation. And so since 2019, we came in, we overhauled the management structure. We changed, frankly, the organizational structure to kind of measure at a lower level so we understood what's working, what's not working both domestically and internationally. Internationally, we placed the former head of S&P Global Ratings, Neeraj Sahai, as the Head of the International business to really run that as a growth engine versus just a data kind of source, for all intents and purposes. And then on the data supply chain and infrastructure, frankly, they just -- there wasn't a lot of investment from that perspective. And you ended up with products coming in or solutions coming in and kind of being connected through different, I would say, variations of the supply chain, of different variations of the underlying infrastructure. And so we've really taken the time to do the foundational work to really transform, I would say, that kind of foundational tech data and even on the solutions side, some of the legacy products. And now we're kind of at the piece where we're starting to invest on the innovation side, bringing new solutions to bear, bringing new products to bear. So it really has been a massive, I would say, transformation, since we took over in 2019. And you can see that in the financials and how this business has gone from where it is -- where it was to where it is today. And certainly, we're excited about the prospects as we go forward.
Patrick O'Shaughnessy
analystIs the competitive landscape getting more challenging given the investment that, let's say, Moody's is making in Bureau van Dijk or some of your other competitors are making in their theoretically similar content?
Bryan Hipsher
executiveYes. I would say the content, right, may be a similar concept of what they're going after, but the level of depth, breadth of data, the history of the ability to tie that through historically is something that's very differentiated. Our access to the level of detail for private company data is really unparalleled throughout the globe. And so from that side, what I would say is it's really incumbent on us to continue to press forward versus a competitive dynamic changing materially. What I would say, like a Bureau van Dijk, for instance, that was, I think, 5, 6 years ago acquired by Moody's, and they were running against, I would say, a different Dun & Bradstreet construct back then. Part of it was their worldwide network was really kind of D&B has sold off a lot of markets to the worldwide network and then, really operating only the UKI in the European area and then a little bit of India and Greater China. And so now that we've really started to bring product to bear, solution to bear, localize the solutions, I would say the competitive dynamic shift has been us bringing it more to the local competition in players in the space versus the opposite.
Patrick O'Shaughnessy
analystOne of the things that's kind of puzzled me is that Dun & Bradstreet seems relatively differentiated, has enjoyed high customer retention historically, and yet organic constant currency revenue growth, I believe, averaged 0% between the financial crisis in the 2020. So maybe you can chalk some of that up to management or mismanagement or however you want to characterize it. But why the historical disconnect between the seemingly really attractive characteristics and the lack of the top line growth?
Bryan Hipsher
executiveIt's really about the things we talk about in terms of sometimes you got to continue to invest and do what we call like the unsexy work, right, the work from being in 14 terrestrial data centers to consolidating and moving to a cloud-ready platform, right. The work to really take that data supply chain and create a layer that creates consistency and creates the ability to adapt to more modern solutions over time. And so a lot of that work, it's not easy, right? And frankly, I think there was just a level of comfort in saying like, look, we're deeply embedded. We're mission-critical. We are differentiated. And therefore, we don't need to do X, Y and Z. And the fact of the matter is as good as you are, right, you can always be better. And you need to be in that position when you're bringing modern solution, when you're bringing a level of enhancement to drive price increases, right, to drive the ability to upsell and cross-sell. And so while we think of some of the solutions as very deeply embedded, and I think that tends to be more on maybe the financial risk side or the master data management side, we led some solutions on the sales side, the marketing side really atrophy and deteriorate. Especially, we talked about contact data at one point, right? It moved from 83 sources down to 3. We had 2 million contacts when we got there. Well, if you're going to play in medium-sized businesses, smaller-sized businesses, that's a space that you need good contact data to sell in from a sales perspective. And so those are some of the things that I would say that really needed to be upgraded, changed, evolved. And frankly, again, when you look at the balance of those 2, if you have one thing that's growing, one thing that's declining, that's what happens. The other piece is just in terms of the blocking and tackling of how you think about compensation, right? Some of the go-to-market on the compensation structures did incent growth, did incent multiyear contracts. And so when you've done this a few times in terms of these kind of bigger turnarounds, you get in and you find some of these similar characteristics that need to be changed. And that's what allowed us to take it from 0% for almost a decade to now we're at about 4% organic constant currency with a path to continue to progress to what we just talked about in that 5% to 7% range.
Patrick O'Shaughnessy
analystYes. And then just building off of that. So at your recent Investor Day just a few weeks ago, you did speak to medium-term aspirations of 5% to 7% organic revenue growth, paired with 50 to 100 basis points of EBITDA margin expansion. What gives you confidence in achieving those targets?
Bryan Hipsher
executiveYes. So I think it's interesting, and I spoke with some of the folks in the room today, right, that covered D&B historically, right? And there was always this hey, we're going to grow 5% and then they grew 0, right? And so as we came into this, the gap between 0% and 5%, much larger, right. We've closed that, the 0% to 4% through pricing, through multiyear contracts, through better cross-sell, upsell, better retention, right? And so now when we think about the next step, there are products, there are markets, right, that we really haven't started to institute price. And so when we think about 2% of price increase, that's really on some of the existing inelastic solutions, primarily in North America. As we think about continuing to improve the business, continuing to expand, take off these legacy products and institute the latest modern solutions, that allows us to have that confidence to take those next point into a price from that side. When we look at the progress we've made in new logos, large new logos in international, we got into the dock region, through Bisnode. We added Siemens, we added Volkswagen, right? We continue to press new solutions and localized solutions in the U.K. in UKI. We expanded significantly with Barclays and HSBC. Same thing with Greater China, right, expanding with Alibaba, Agricultural Bank of China, et cetera. And so on that side, I think it's the work that we've done and the results that we've seen give us confidence in our ability to continue to press forward.
Patrick O'Shaughnessy
analystTo what extent is achieving your margin goals dependent on achieving your revenue growth goals?
Bryan Hipsher
executiveYes. I think they're tied inexplicably at this point, right, because if we talk about 50 to 100 bps of margin expansion on 40% margins already, you're talking about roughly 60% contribution margins, right? And as we continue to accelerate the business, we're investing in data assets, we're investing in new solutions. And so you can't have that acceleration without the investment and vice versa. And so you need the revenue growth really to continue to expand from that perspective. Now are there things where we took on a lot of cost, a lot of duplication, a lot of bureaucracy early on and that was a big step function change, right? Now as we move forward, there's always going to be a level of cost and efficiency that we're driving, right? We're looking at back-office transformation work outside of -- we originally did the Oracle legacy platforms that we have before to the new platforms that we're on now on the ERP side. So there are back-office systems, back-office work that we'll continue to refine and upgrade. There are tech stacks, right, that as we wind off of older legacy products, that those costs start to run down. But I would say the major driver of the expansion is going to be the accelerated revenue growth.
Patrick O'Shaughnessy
analystGot it. So the General Services Administration unit of the U.S. government moved away from using the D-U-N-S Number during 2022. Clearly, that was a revenue headwind for D&B, and you've spoken to it.
Bryan Hipsher
executiveSure.
Patrick O'Shaughnessy
analystBut are there any other read-throughs for the company, and in particular, the value of the D-U-N-S Number?
Bryan Hipsher
executiveNo. This is something that's interesting. While it moved away in 2022, that contract was actually lost in 2018. And so as we were coming in, in February 2019, we were diligent in the business, and we were around it, we were in some of the meetings just to hear the feedback. And so by late '18, it was -- the ship had sailed, right, unfortunately. It took a long time and a couple of extensions to actually get it kind of limp over the finish line. And so they technically went live in April of 2022. It was a point headwind for us in 2022 and it rolls off in April of 2023. That being said, it was a very kind of politically charged reaction, right, to how D&B had behaved. And so we talked about some of this prior behavior and the lack of innovation, lack of investment. And frankly, that's spilled over into the GSA and created an emotional decision that wasn't the best decision, I would say, for the GSA, but was the decision that they ultimately made. And so from that side, it hasn't impacted the commercial side. Even in the -- within the government walls, they're still using the D-U-N-S Number, and they're still using the data that ties to the D-U-N-S Number. So the Number in of itself is powerful, right, but the uniqueness really comes from all of the data in all of the parent-child hierarchy, all of that linkage that sits behind it, that's what differentiates it because again, you and I could go out and make numbers for any company, right? But understanding the linkage, the suppliers, the supply chain, the parent-child relationship, that takes years and years. You're talking 50, 70, 100 to learn and evolve and match. And so that's not something that's changing because 1 entity changed out for the new identifier.
Patrick O'Shaughnessy
analystSo maybe turning to some of the business units a little bit. Drilling down into finance and risk, what are some of the use cases that you expect to drive growth?
Bryan Hipsher
executiveYes. So definitely, what we've seen is on the risk side, supply chain and third-party risk management is very in vogue, right, in something that has, I think, a lot of potential over the years to come. We did it for a really large retail initially, who was a huge Trade Credit client of ours. That ended up having some issues with regulatory and compliance needs, and it's really expanded from that perspective. When we added things in like UBO data, right, universal beneficial ownership data, it's interesting because here's an example why I think I'm working with a small gas provider on the land, Florida, right? Well, it turns out that they're owned by a Dutch Up-C structure, which is ultimately owned by Gazprom. So that linkage then ties you to a Russian-owned entity, which carries with it different decisioning factors within banks and commercials throughout the world. And so as we continue to think about whether it's ESG and sustainability, whether it's cyber risk, whether it's risk and compliance or just plain financial underwriting, that is going to continue to be a big theme for supply chains as we go throughout the globe. The other cool thing that we have is because we have all this data on alternate supply chains, we can also say, hey, look, if you're having issues of this supplier, it looks like it's going to go on a business in the next 90 or 120 days, or it's just received some form of sanction or regulatory violation. Here are 5 others that you could flip through in either regions that you're looking at today or regions in other parts of the world. So on that side, I think it's really interesting for us to continue to grow that. On the finance side, whether it's continuing to drive price and then driving those new solutions like Finance Analytics into our European markets, what we also brought over, I think is pretty interesting is in Asia, we used to use what was called the D-U-N-S Registered seal, right? And think about this as a pretty simplistic validation of a very small micro business. We can apply that same thing to North America. I would say the SMB sector for us has largely been untapped, right? We have the legacy Credibility business, and that's really all that was done from that side. And frankly, that's something that we had to run through the FTC order and kind of get it back on track. But we've been doing a lot of underlying work there, too, to consolidate websites, to get a functioning cart, to have this kind of gateway to start to sell products that are fit for purpose for small business. And so on there, I think the finance side has a lot of opportunity from that perspective, too.
Patrick O'Shaughnessy
analystAnd then on the sales and marketing side of your business, you bought Eyeota and NetWise, you've revamped Hoovers. Do you feel like you're in a position of going offense in that side of things?
Bryan Hipsher
executiveWe do. Look, Master Data management is a great kind of [ saw work ] from that perspective, growing nicely and is going to continue to provide a lot of value as we go forward. The Hoover side, as you said, we needed to get the UI right. We needed to get the workflow right? We needed to get the data there. And you're starting to see the green shoots in that turn the page from that perspective. And then Eyeota and NetWise in what we had in Audience Solutions, again, that digital marketing side, the B2C side tends to kind of be 5, 6, 7 years on ahead of the B2B side. And so for us, we're really seeing nice growth there and an opportunity to take the D-U-N-S from being really offline and starting to put it more and more online.
Patrick O'Shaughnessy
analystCan you describe the revenue model? How much of it is contractual? How much is it tied to data utilization or other metrics?
Bryan Hipsher
executiveYes. So if we look at it, we talk about it 95% plus recurring, right? And I'm always pretty conservative in how we talk about recurring. I always give this story when we were doing the Black Knight IPO, and it was actually a law and services company. And they said they're 100% recurring revenue. So I was like, "Really?" And they were like, "Yes, well, the grass grows every year." And I was like, "That doesn't necessarily count." If we look at how we structure, right, we have kind of 3 big buckets of revenue. One are daily ratable, right? Well, first, we back up. 50% of our revenues are under multiyear contracts. The rest are generally under a year contract. There's very little where they're just pulling down like a report. If you then go into the construct, you're talking like roughly 75% is daily ratable recurring, and so we've already completed stand-ready obligation. So the UI is up like a Risk Analytics or a Finance Analytics, and that's just running straight through. The next piece of subscription or recurring is about 15%, give or take, and that is on delivery. Now those deliveries can happen monthly. That can happen quarterly, semiannually or annually. So they're contracted from that perspective. But what can vary in any given quarter is the amount of delivery that occurs. So it catches in a full 12-month period, but you can have 15,000 delivered in the first quarter, 25,000 in the second, 30,000 in the fourth and so on and so forth and little variation year-to-year. The last roughly 10%, I would say, about half of that is very usage-based where it's an annual contract. They've committed to the amount, but it's just draw down. And whenever they draw the downs when it recognized. The last 5%, I said is truly variable, right? That's where level of reports, level of overage, right, things like that, that's where the variability would come into play. But it is the vast, vast, vast majority is subscription.
Patrick O'Shaughnessy
analystGot it. That's helpful. So I was reading through your 10-K the other day, which is fascinating. Every 10-K is. But there was some, actually some interesting language in there, I think a risk factor about sales and marketing competition. And it indicates that sometimes data can be collected in a way that may cross ethical and privacy boundaries. How do you make sure that Dun & Bradstreet as a data company is staying on the right side of those boundaries and steers clear of any data privacy regulations?
Bryan Hipsher
executiveSure. First of all, we have a very disciplined General Counsel, and we have a very disciplined compliance, and we have a very disciplined regulatory compliance side of the equation and especially with the data expertise from that side. Look, we carry with us 180 years of brand, 180 years of trust with the largest and most sophisticated players. So in the end, we're not going to go over the boundaries to jump for that next dollar. And so where I would say is you can swing the pendulum to be ultra conservative, right, but we always look at balancing the product side, the commercial side and the regulation side is always being, first and foremost, compliant from that side, but also making sure that we're not completely shutting off the spigot because there are a lot of opportunities to continue to grow and evolve from that side. So when you look at our expertise, our balance sheet, our ability to meet requirements around GDPR, CCPA, now we're seeing like individual states come up with their own kind of regulations and interpretations and the same thing throughout the world. For us, it's something that we see, too, as a differentiator, right? Small companies don't always have the ability to go to that level of detail, and they're out potentially gathering data in ways that they shouldn't. For us, it's a part of our core business and core production, how we think about rolling out a solution, and it's critical to how we think about business going forward.
Patrick O'Shaughnessy
analystWhy don't I pause for a second and see if there are any questions in the room?
Unknown Analyst
analyst[indiscernible]
Bryan Hipsher
executiveSure. So Cannae's is our largest shareholder. Bill was involved originally, and Bill is the Executive Chairman. Bill was involved with the original group that took the business private, so Cannae, THL, CC Capital and then an investment from Black Knight were really the driving force behind the privatization back in 2019. Anthony is CEO and has been around the [ poly ] complex for a while. I've come out of the FIS, LPS, Black Knight side of the equation. And so we have a relationship from understanding kind of how we transform businesses, how we drive metrics, and we think about entrepreneurship, we think about ownership and how we run a company. But in terms of just the direct relationship, it is -- Cannae is roughly, I think, 20% ownership is where it's at today. Bill is clearly the Chair from that side. So sits on the Board, provides strategic direction and very helpful from that side, but they're an investor.
Unknown Analyst
analyst[indiscernible]
Bryan Hipsher
executiveI mean it's always a good question for them, especially, Cannae as a public company, rather than myself. But I would always leave it at that. I think they're quite believers in what we're doing. And clearly, I think we all think that where the valuation is today and where the stock is trading is not where we think it should be. But in terms of what they need and what they're going to do from that side again, I would have to redirect you to the Cannae team.
Patrick O'Shaughnessy
analystMaybe one last question for me then. Do you feel like Dun & Bradstreet has the free cash flow and the balance sheet capacity to make strategically important acquisitions? And how do you weigh acquisitions versus deleveraging in a higher interest rate environment?
Bryan Hipsher
executiveYes. So it's interesting, right? I mean when we took the business over, we ended up, we were 9x levered, right? And certainly, it's a business because of the mission-critical nature of the long-term contracts, the stickiness. It can handle leverage certainly over 4x, right? But at the same time, we also understand the sensitivity of the market and the fact that we have some floating rate debt, right, that when it flexes up, it takes away money that we would rather spend on other things, right? And so we laid out a target of 3 to 3.5x is where we would like to get to from that perspective. But in terms of putting ourselves in a box, if we had to go up to do a really strategic, perfect, great acquisition, we could do that, right? But it would be an acquisition, too, that would be growing rapidly with strong margins and then quickly would be deleveraging again very rapidly. I would say excluding that, which sounds like there are very few of those, right, at the right price, investing in organic growth acceleration, deleveraging the business, right, continuing the dividend, right, and looking at strategic M&A, those are really the priorities. The question around like share repurchase and things like that is clearly out there, right? One is the fact that you have some of the overhang that's constricting the float in and of itself. Two, you have the sensitivity around where we're at from a leverage perspective right now. But certainly, as we look at the business evolving, hitting its KPIs and metrics, that's something that comes into play pretty quickly, too.
Patrick O'Shaughnessy
analystAll right. Terrific. Well, I think that's a good spot to wrap up. So thanks to everybody for joining us, and thanks, especially to Bryan.
Bryan Hipsher
executiveAbsolutely. Thank you.
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