Dun & Bradstreet Holdings, Inc. (DNB) Earnings Call Transcript & Summary
March 5, 2024
Earnings Call Speaker Segments
Patrick O'Shaughnessy
analystAll right. We will go ahead and get started. Thanks, everybody, for joining us. I'm Patrick O'Shaughnessy, the Capital Markets technology analyst here at Raymond James. And up next, we have Dun & Bradstreet. And on their behalf, we have CFO, Bryan Hipsher. Bryan, thanks for joining us.
Bryan Hipsher
executiveYes. Thanks so much, Patrick. We appreciate it.
Patrick O'Shaughnessy
analystSo Bryan, for the benefit of people on the room who are a little bit less familiar with the story, can you maybe just give a brief overview of Dun & Bradstreet and how it compares today to, let's say, 5 years ago?
Bryan Hipsher
executiveYes, 5 years ago, 10 years ago, Dun & Bradstreet, we are a data analytics provider, and I think we described it, Patrick, as both offense and defense. So we support businesses throughout the world on whether they're finance and risk use cases or sales and marketing use cases to really become more efficient and effective from that perspective and really powered in the middle by our Master Data Management, Identity Resolution and what we call the D-U-N-S number, which is, in essence, the social security number or fingerprint of 550 million entities throughout the world, and so very deep, very ingrained from that perspective. And I think 1 of the things that is significantly different, so 5 years ago, which is shocking, it's been 5 years, we took the business actually private through a transaction and really saw the wonderful aspects of Dun & Bradstreet. But frankly, it had been pretty underinvested in, undermanaged, right, and really was ripe for getting some bureaucracy, getting costs down, and really focusing on innovation and accelerating revenue growth and therefore, profitability. And so it's been a journey. The business, again, was, I would say, relatively flat from a growth perspective for almost a decade. And again, that's what happens when you have really sticky, really great datasets. You can kind of rest on your laurels, and that's where it was at. So first couple of years, heavy on the transformation side, organizational transformation, sales force transformation, a lot initially on moving from 10 terrestrial data centers down to 3. Now we're in the more next advanced stage of that, which is moving from those terrestrial data centers into a cloud and cloud native application stack. This is like the question that could go on for the next 15 minutes, so I'm going to cut it off at some point. But the biggest difference has clearly been the accelerated organic revenue growth from flat to now approaching that kind of mid-single digits. The middle point of our guide is around 4.6%. Clearly, EBITDA went from somewhere in like the $570 million range to now upwards of $900 million plus and clearly, continuing to do things like deleverage the business. I mean we were an LBO, right, and so we were about 9x levered with a preferred equity instrument. And now it's down to like 3.8 and continuing that glide path. So spent a lot of work, been a lot of effort. And so I think we're continuing to see that acceleration of results. And over the next few years, we look to continue to improve upon where we've gotten to today.
Patrick O'Shaughnessy
analystSo if you were to go back and look at the presentation you guys were talking about during the IPO road show, which I recently went back and looked at, how do you think that Dun & Bradstreet's financial and operational performance since the IPO has tracked relative to what you committed to during the IPO?
Bryan Hipsher
executiveYes, I think it's tracked really, really well. When we came out in the IPO, obviously, the transformation wasn't complete at that point, right? But we knew that. But we also knew the markets were in a really good position from that perspective. We knew we had a pretty heavy debt stack that was quite expensive, and we took the opportunity to IPO a portion of the business. And we took out some expensive debt. We refinanced the down. The whole preferred equity was gone. And it also allowed us to actually execute on the Bisnode transaction, which was something that, I think, really opened up Europe. That was one piece that the international business was really treated more as a data collection kind of methodology, and they had kind of divested of a lot of those assets and created that worldwide network relationship. But there are certain areas, whether it's the UKI, whether it's certain countries in Asia but especially DACH regions, Scandi, some of the Southeastern markets, those have a lot of potential from our perspective. And so with some of that excess cash, we were able to acquire that and spend a really good payoff from that perspective. In terms of results, I mean, again, we said it. We were kind of back then talking about going from 0 to 3 to 3 to 5 to 4 to 6 the Investor Day, which was our first follow-up was in that 5 to 7 range, right? And so from that side, it's been a progression. And certainly, there's been some things in there that have been -- you need to do a little work, right, to get down to how the organic engine has been performing. But the nice thing is a lot of that -- all of that's behind us, and you can see now in clean quarters what the business is really doing and hopefully, you see that in the results.
Patrick O'Shaughnessy
analystAnd you've spoken to the improved organic revenue growth results that the company has put up. What are some -- maybe the 2 or 3 biggest factors driving that improved revenue growth?
Bryan Hipsher
executiveYes. I mean it is a combination of things, right? So if I said price, right, which has gone from less than 1% of growth to now 2% this year, about 2.5%, so yes, but why? And it's the investments that we've made. I mean it's interesting. If you look over a 10-year period, right, our CapEx as a percentage of revenue is 5.8%. But the issue was in those 5 years before and frankly, the 10 years before that, it was 1% to 2%, right? There was no innovation. There was no investment into the platform, into the data, into modernizing the solutions that we were delivering. And so from that perspective, by doing those things, by upgrading UIs, by enhancing our API strategy, by taking the D-U-N-S from 300 million to 550 million, by adding millions of UBO records, like all of that ends up playing into why our third-party risk and supply chain risk management has been growing double digits, why MDM, which was already a big business, is still growing high single digits. The Finance Solutions business, right, still very strong and sticky, but it's getting the price increase that probably deserved back then, right? And then on the international side, we've taken a lot of the products that we had domestically and localized them and delivered them into whether it's the UKI, whether it's into India and some of the other APAC countries. And we've seen that accelerate growth originally up into kind of high singles, low doubles. When we bought Bisnode, right, it was a transformation story in of itself, so we bought it very inexpensively. But at the same time, we had to take something that was a minus 1% organic grower and now it's getting into those kind of low singles and to mid-singles. And margins have gone from 10% to 30%, right? And so what I would say is that it's a combination of initially better cross-sell, better upsell mechanics, better compensating mechanics around how we pay reps and how we incent reps, better pricing, right? And now you're also starting to see vintages of new products start to take hold. And I think that's reflective in why the vitality index is as high as it is.
Patrick O'Shaughnessy
analystSo I think maybe building off of that point, and you talked about your capital expenditures as a percent of revenue being a little bit elevated since the take private. What are some of the biggest areas of spending for Dun & Bradstreet right now? And how much of the spend is kind of structural in nature, like this is just what the business requires versus you're still kind of catching up?
Bryan Hipsher
executiveYes. I mean somebody says maintenance CapEx, I mean, it's like jumbo shrimp, right, because obviously maintenance, bug fixes, those things, those are OpEx, right? And they flow through. But if you think about kind of how the business was operating before and kind of just steady state, right, not accelerating growth, it was 2%, right? And so clearly, if your reward that you're looking for is to be flat for a decade, right, that's the right level. Now where we got to and we're up to, I think, 8%, 9%, and it's come down a little bit. But from that perspective, that's why we've ended up blending out to this kind of 5.8% over that time period. Now I would expect as we head into '25, '26, '27, we talked about in the midterm, that 6% to 7% range. So it's not going to go -- and listen, going from 8% to 7% or 8% to 6% is predicated on the opportunities in front of us each and every year. And so right now, we're frankly in a little bit of an interesting stage where GenAI opportunities are in front of us, right? We have this great dataset. We have this entity resolution and master data management applications. And then we have the ability to build upon that, right? And some of that purchased software, for instance, that we saw last year where [ IDSW ] was coming down, its licenses of some of that. We're not going to build $0.5 billion large language models, right? That's not our gig. But using some of the tech and then integrating our data on top of it, as procurement aid for Hoovers that's where we're attacking from that perspective. And so when we think about going from roughly 5% to the 6% to the 7% and then continue to sustain in that range, we don't need to be at 8%. But will we be in that kind of 6-ish percent over time? That's what we've talked about.
Patrick O'Shaughnessy
analystOkay. That's helpful.
Bryan Hipsher
executiveAnd last piece on that, I'm sorry to -- when we talk about the transformation, I think that's an important piece, right, because one of the things, we hit a lot of transformation. And early on, we were probably in those first few years, like 80%, 90% transformation, right? I mean I personally -- we were doing ERP conversions off of a version of Oracle that had gone out of critical support in 2013. So -- and the ERP conversion baton again, right? I went through this at my prior firm, too. But that's the kind of stuff you got to do, right, that allows the proper foundation to run the company over a longer period of time. So we're doing things, like I mentioned, migrating off of the last kind of 3 terrestrial data centers with a provider. We're running on to the -- we're in a hybrid cloud environment, but the GCPs, the Amazons, the Microsofts, they're the key cloud providers from that side. And so we're going through where we're running right now, almost duplicative between those 2. What's important is one's going to fall off. The other one continues on. And we now have stacks that are native cloud and running on cloud environments, which I think, again, are some of the reasons why that CapEx is a little bit more elevated than it will be in the future.
Patrick O'Shaughnessy
analystAnd then maybe just tying the CapEx conversation into free cash flow, which has been an area of investor attention. I think because of elevated CapEx and some other factors, free cash flow conversion has been a little bit depressed in recent years. What are your expectations? What can this business model really sustainably do from a free cash flow conversion perspective?
Bryan Hipsher
executiveYes. It's got great natural incremental operating leverage, right? But again, mathematically, if you go from 2% of CapEx up to 6%, 7%, 8%, you have a mathematical differentiation, right, because CapEx is coming off in period, in year, right? And then the amortization is picking up over time. And so we had this conversation, I think, about stock-based comp, right? It's the same thing. In the first year, if you have $3 of stock-based comp, it's only $1 of stock-based comp expense, right? Year 2, you give 3 more. So now you're at 2. Once you're at 3 years and 3 years of vesting, it's run rated from that perspective. So what we're seeing is that convergence, right, of the CapEx and D&A. So as we're flattening and frankly, bringing CapEx down over the next few years, you'll see that D&A pick up, right? But then obviously, the growth, you know what I mean. Profitability is picking up in the EBITDA line, which is very critical because the reason we're investing is because we're expecting the returns and the growth and the acceleration, which we've seen. I mean I think it's a great example, when you look at this 10-year period from '14 to '24 and you say, look, it's 5.8%, right, that's very normal. But the issue is when you were 2% and the business wasn't growing, the good thing is now that you're seeing the investment in CapEx go up, you're also seeing that organic growth rate go up. And I think that's indicative of where we're going in the future.
Patrick O'Shaughnessy
analystSo you mentioned EBITDA moving higher because of these investments that you're making and the cash that is generating. Much of management's long-term compensation is tied to EBITDA. Why is EBITDA the right metric for your compensation or for investors to really focus on in a somewhat capital-intensive business?
Bryan Hipsher
executiveYes. I think it's interesting because capital intensive, I think, is tough because, in the short term with the catch-up of where we're at, I think longer term is not right. It's in the kind of normalized 5%, 6%. But when we think about a couple of things, one, the business was pretty highly levered when we took it over and so obviously, when we're thinking about from a peer comparison and overall comparison, it takes out the interest side of the equation. And then think about taxes, right? I mean you're a Notre Dame guy. We love the Irish. We do a great job in Dublin. But pillar 2 obviously cost us, what, almost $0.06 of EPS this year because it's gone long from 15% to 9%. And so as you're going through those types of things, we're thinking about what is kind of the organic growth acceleration, what is the margin flow through from that side. And then we're managing the debt stack down. We're managing the overall, obviously, tax rate as much as we can from that perspective. And so when I think about the incentive compensation structure, I mean, on our side, management incentive comp is organic revenue growth, new sales. There's some on EBITDA, and then there's on EPS, and we have 10% on a risk metric. When we think about the vesting, right, from a stock-based comp perspective, which I think is what you were referring to as the majority, there's a 3-year vesting cycle, right, and there's an EBITDA hurdle from that perspective. In the end, my compensation, my earnings in the majority of our sections -- all of our Section 16(b)s and the management team is in stock, right? And so really what we're predicated on is what everybody else in this room is predicated on, which is driving shareholder value because, again, it's obviously -- if you looked at kind of the math of like cash comp versus stock-based comp, I mean, we're like 25th percentile when you're talking about cash comp. And that's the method, right? We want our people motivated by driving shareholder value, and that's why it takes into account the organic revenue growth, right, the EBITDA growth and how we handle OpEx, how we think about cash investment because all of these things are not just important to investors, they're important to us and they're important to the long-term sustainability of the business.
Patrick O'Shaughnessy
analystGot it. That makes sense. So maybe coming back to the business a little bit. You guys have spoken about the value of the D-U-N-S number quite a bit, particularly in terms of it being a competitive differentiator for Dun & Bradstreet. But -- and you kind of touched on this earlier. The company has had the D-U-N-S number for a long time, and that in and of itself wasn't enough to turn that asset into a revenue growth driver for the company. So what are you guys doing differently leveraging the D-U-N-S number that hadn't been done historically?
Bryan Hipsher
executiveYes. So I think the D-U-N-S numbers, interestingly enough in the criticality of what -- not just the D-U-N-S but the data that was attached to what it was doing, allowed the business to stay flat in such an underinvested -- I mean, most businesses -- I mean, it was one of the things that attracted me to the role, into the opportunity. It was like there were a lot of room for improvement, yet it still stayed where it was at. And so really, what it is, is about use cases, right? And so the D-U-N-S and the hierarchy in the entity resolution sits at the middle from a Master Data Management perspective. So clearly, taking that from 300 million to 550 million is big because you've expanded the aperture of the businesses that you're covering throughout the world. Then it's about the different data elements that you're ultimately adding on and the use cases that are driven out of it. Traditionally, we've been great at like horizontal use cases, right, trade credit extension, business-to-business lending and then on sales acceleration, right, lead generation and prospecting and propensity to transact, right? What's cool now and one of the great, I think, examples is like capital markets, right? So in the end, you'd say, well, the data that goes into the capital markets, hasn't that existed in that same time period, too. And the answer is generally yes. Right now, things like shipping data of some of the alternative assets have made it that much more interesting. But you got to have some subject matter expertise when you create that product line and when you launch that into from a GTM perspective. So we hired Brian Filanowski, who's the former President of Fitch Ratings. Gary Kotovets came in, who was the #2 guy in data at Bloomberg and is our CDO. And you put them together with our product team, and all of a sudden, we landed a top 10 private equity company with a pretty significant deal in the fourth quarter last year. So the interesting piece, I think, in there is we're supposed to do a press release with them, right? And then their CEO said, no, right, this is too unique to us, too proprietary. And so that's a good sign, right, from our perspective.
Patrick O'Shaughnessy
analystSo taking a step back, what do you think investors who aren't very familiar with Dun & Bradstreet don't understand about the company in the way that your biggest, longest-term shareholders do?
Bryan Hipsher
executiveYes. I think, one, what we talked about, what the company was and what it is today are light years apart, right? And you can see ultimately in the difference in financial results where we're performing now versus where they performed for 20, 30 years, right? How we're thinking about the data, how we're innovating, how we're investing the vitality index, right, the organic growth acceleration, all those things, right, are indicators of where it was and where it is now. And so that's -- I think that's a big thing for folks to take a look at and say this is not your, whatever, grandfather's, grandmother's, whatever, Dun & Bradstreet. The second is, I think, that when you're looking at all of these metrics, you have to take into account, right, the fact of while it is a relatively seasoned business, right, it's, in terms of maturity of its investment cycle, has only been going on for the last 3 or 4 years. So when you ask questions like, okay, the perfect info services businesses out there are growing revenue at X, have EBITDA of Y and free cash flow conversion of this, you've got to do things like invest upfront, which is why the free cash flow conversion is a matter of time, right, because there's a mathematical differential between those 2. When I think about things like where the debt stack is, right, there's sensitivity around, hey, it's at 3.8x. I mean difference between 3.8x and 3x, right, is $500 million, right? And it's 6%, it's $30 million of interest expense. And this is a business that's been around for decades and decades and decades, right, and has very deep relationships. And so from that perspective, we can handle, you know what I mean, that much more. But of course, we're looking to get down to that 3 and frankly, could migrate lower from that perspective. So I think it's one of those that, as you're picking it up, right, you kind of have to see the transformation and how it's evolved and where we're at and certainly the opportunity of where we're going. And so the folks that have been willing to kind of do a little bit of work and see through some of those early things, that's, I think, the opportunity that's presented because any which way you cut it, right, I think there's a lot of value to be had in where we're trading at today.
Patrick O'Shaughnessy
analystAnd maybe just to follow up on the topic of your debt burden at this point. What is the right level of debt for this business in terms of kind of maximizing the debt structure but also kind of providing comfort to your shareholders?
Bryan Hipsher
executiveYes. Look, I mean, you've seen it. Regardless, we're at below 4x, but if there's a day of inflation or there's a day of PPI or CPI print that goes one way or the other, it seems to trade from that side. And so I think the feeling is that as we migrate -- and we talked about being around like 3.25. You migrate into that 3, 3.25 range, and I think at that point, if you got a mid-single-digit grower, you got the margins of 39%, 40%. And expanding free cash flow is kind of catching up from that tail that we discussed before. And then the only other thing that's out there is buybacks, right? And so that's where you're kind of looking at the balance between those things. But right now, we're focused on investing in the business organically. The dividend's maintained where it's at. And then it's deleveraging through EBIT expansion but also gross repayment. M&A, look, we don't want to bury our heads in the sand, right? But the level of quality of that acquisition has to be very high right now for it to be overly interesting from where those other components are at.
Patrick O'Shaughnessy
analystI'm going to take a pause here and see if there's any questions in the room. All right. I don't see any hands being raised, so I will keep going.
Bryan Hipsher
executiveAll right.
Patrick O'Shaughnessy
analystYou touched on GenAI earlier, and I suspect that's been a very popular topic of conversation at this conference this week. What are you guys doing in the GenAI space right now that's really interesting to you?
Bryan Hipsher
executiveYes. I think there's 3 things. And so what's great is like -- you look at our customer base, right? And I mean, it's everybody and anybody, I mean, the 90-plus percent of the Fortune 500, all the major players that are in that space, whether it's the Microsofts, the Googles, the IBMs, right, from that side. And I think what's interesting is they all have different strategies in terms of like how they want to use the GPT versus watsonx versus the Gemini or the different models, and what all underlies it, though, is the data. And so if I think about the first step from our side, Master Data Management, Identity Resolution and the overall data that we can provide from a commercial use base perspective is unparalleled from our perspective. And so I think there's a really unique opportunity. And one of the things that they're seeing is this theory that all the data can just get shoved into these large language models and it will all get processed and organized and the correct answer is going to get spit out is a fallacy. And so what you're seeing is that data needs to be mastered. It needs to be curated, and it needs to be repeatable over time to keep the hallucinations down, to keep the creep, the drift from occurring, right? And so that's where I think, as this thing is rapidly evolving, it's one thing on the consumer side, right? But if you're going to make true business and commercial decisions, lending decisions, operational decisions, operational changes, you got to make sure that it's sustainable from that perspective. And so the data underlying it has to be strong. It has to be auditable. It has to be consistent, right? It's got to be trusted. Like that's where it plays into our wheelhouse really, really well. Then you go into -- and we mentioned Ask Procurement. We mentioned aid for Hoovers. The assistance were kind of early on, right, in terms of, if you look at the overall kind of landscape, I mean, most of the work out there that's being done is like customer service, HR. There's a little bit in finance and operations. But take a spot like vendor management and sourcing and procurement, huge space, right, very manual. In large corporations, if you take large software companies, that could have 1,000 people in there. You take a large hardware provider. You can talk 3,000, 4,000, right? And you have someone primarily going in and hey, Googling in who's who, right? And then some -- but financials aren't there. Risk profile's not there. Sustainability is not there. And again, even if you're working inside of a software application like RA, it still takes a level of filtering and searching through a relatively large dataset versus Ask Procurement, which is trained on our models in the background with the support of an LLM and you're asking it a very simple question. Like, for instance, if I was to use if I were a pizza manufacturer, right, and I needed all the pepperoni companies in the Tri-State area, I can ask that question. Who are the pepperoni manufacturers in the Tri-State area? Great. By the way, who are financially stable with the Paydex of over 90? Okay. Great. Who are ones that have a high sustainability score? Okay. All of a sudden, I took this universe of 1,000 and I shrunk it down. And that's a pretty simple method. But imagine you're a hardware or you're making a phone or you're making large-scale industrial equipment and that is now a global question to ask from that perspective, like that's the kind of stuff that, I think, is super powerful, and we're really excited about.
Patrick O'Shaughnessy
analystGot it. Very interesting. I think that's a good spot to end on. So thank you, everybody, for attending, and thank you very much, Bryan.
Bryan Hipsher
executiveGreat. Thanks, Patrick.
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