Equinix, Inc. (EQIX) Earnings Call Transcript & Summary

August 9, 2022

NASDAQ US Real Estate Specialized REITs conference_presentation 40 min

Earnings Call Speaker Segments

Michael Elias

analyst
#1

All right. Good afternoon, everyone. My name is Michael Elias, and I'm the data center and content delivery network analyst here at Cowen. For this meeting, we have Equinix. And from Equinix, we have Bill Long, who's the SVP of Core Product Management; and we have Chip Newcom, who is the Director of Investor Relations. This will be structured as a fireside chat, which will run around 40 minutes. I prepared a bunch of questions, but I'll do my best, I promise, to try and open it up to the audience for questions to the extent time permits. So with that, Bill, Chip, thank you so much for being here today. Really appreciate it.

Bill Long

executive
#2

Thanks. Glad to be here.

Michael Elias

analyst
#3

So we'd love to start off with a bit of an intro. For those who may be less familiar with you, Bill, can you give us a sense for your role at Equinix? And as part of that, how your role has evolved over your time with the firm?

Bill Long

executive
#4

Sure. So I've been at Equinix for about 9 years. The first 6 years of that, I was running product management for interconnection. For the past 3 years, I've been doing product management for the full portfolio, data center interconnection, everything we have globally. We're now transitioning into a business unit structure, and I'm going to be in charge of our business line for digital interconnection and networking.

Chip Newcom

executive
#5

And I will add as well, since we have to do the disclosure. Some of the things we may be saying today are forward-looking in nature, please see our SEC disclosures. So now that's done.

Michael Elias

analyst
#6

All right. So I was also going to ask you where you find yourself spending most of your time focused on these days. I mean it sounds like it's definitely on the interconnection side.

Bill Long

executive
#7

Yes. So I mean, interconnection, obviously, I spent the longest time there, and that's still kind of the tattoos I have. So lots of time on that. Spending a lot of time with our software development teams. I mean, I think that figuring out how to make interconnection is automated and simple and easy to use as possible is a pretty tall order, and we're -- I think, unique in the market that we have so much interconnection that it's a great place for us to continue to innovate and extract value.

Michael Elias

analyst
#8

I would agree. Transitional talk a little bit about demand. Equinix reported record growth and net bookings during the second quarter of 2022, which per management, sizably exceeded the prior peak that you had seen. As we think of the drivers of this bookings momentum in recent quarters, I mean, digital transformation initiatives, I think, have certainly been a key driver of this. Beyond this, are there any particular verticals or regions where you're seeing the most pronounced booking strength recently?

Bill Long

executive
#9

Yes. So I mean, I think, we talk to customers all the time. And when we look at the data, really, it's extremely broad-based. So it's -- if you -- from a vertical standpoint, it's everything from manufacturing and retail to health care and banking. So it's extremely broad-based. What seems to be a better indicator rather than vertical of someone ready for digital transformation and buying from us is really how progressive their CIO is and in their sort of hybrid multi-cloud architecture. So that's a good leading indicator for us. From a trend standpoint, we do see sort of technology trends starting in the Americas typically, then transition over to Europe and then get to APAC and that cycle typically takes about 18 to 24 months. So both from a vertical standpoint and a geography standpoint, it's good broad-based, really good broad-based growth. I will say that we have also matured our ability to find the right customers at the right time and the right persona in them. And so I think it's a combination both of good sort of secular tailwinds, as well as we're becoming better fishermen. And so I think that's helping to drive the bookings results as well.

Chip Newcom

executive
#10

And the thing that I've add as well is, as you look at sort of within our platform, part of what we benefit from is both from the service providers who are expanding largely to continue to fuel what the enterprises are looking to do, but then also from the enterprises themselves. So whether it is looking to continue to drive revenue through online sales growth, be it as a cloud service provider or a retail company that's selling shoes or something, we're the core way that they're monetizing a lot of that revenue growth online. Or if you're looking to sort of continue to get more efficient in what you're doing for your networking and your IT infrastructure, we're also a great place to be able to do that as well. So we can continue to win across multiple different types of economic cycles because there's different buying patterns that we'll see in good times and bad.

Michael Elias

analyst
#11

I just want to go back -- I appreciate that, I want to go back to what you said. And you talked about becoming like a better fisherman, right? And when I've spoken with Keith and Charles in the past, one of the things that they've highlighted is the focus on the right deals at the right price points. How is Equinix's thinking about what the right deal is and at the right price point evolved over the last few years?

Bill Long

executive
#12

In a lot of ways, it hasn't. I mean, I think, we're still very focused on the right customer, right price, right asset. And what that means is interconnection-rich retail infrastructure. And notice, I didn't say retail colo. And so one of the things that has changed is the form factor upon which that we actually monetize and activate that refining those customers. So what we've done with our digital services portfolio is we're reducing the barriers to entry for someone to be able to access our value prop. So you find the right customer who wants to have a -- wants to do a network optimization sort of use case. Historically, they would have to buy routers and firewalls, load balancers, you ship them, pay for them, ship them, install them. That was a relatively high barrier to entry, both from a CapEx technical expertise and time line standpoint. So what we're doing is we're now allowing that same core target customer to be able to access our value prop with our digital services where we predeploy with our Network Edge and our metal services. We're able to predeploy that infrastructure for them such that they can access it in real time. That is on sort of the reducing the barriers to entry. And I think we've also reduced the distraction of larger footprint deals with our xScale business. So we are still very much focused on those same interconnection-rich retail infrastructure, but we're using those tricks to get more efficient by both reducing the barriers and removing the distraction.

Michael Elias

analyst
#13

Yes. So you reduced the barriers, as you said, for them to consume your interconnect value proposition. But at the same time, when you talk about the right customer, I imagine what you're looking at as an indicator is their propensity to consume interconnection.

Bill Long

executive
#14

That's exactly right. Yes. And so we have, call it, our star target, sort of AI algorithm that we run. And as we run that, it's getting smarter and smarter about what are the data attributes that we'll recommend, not just who to target and when to target them and with what persona.

Chip Newcom

executive
#15

And there really is a huge opportunity cost in terms of if you book the wrong kind of business, all you're doing is booking your future churn. So making sure that you have that right customer coming in with the right application, that really is ecosystem-dense, that is focused on really needing to be in an Equinix facility. That just keeps the flywheel going consistently because then you're not seeing that drip out of the bucket later on.

Michael Elias

analyst
#16

Yes. And I mean, I believe, we've seen over the last few quarters, we've seen the reduction in your churn. I would imagine, I mean, this is really the driver of it.

Bill Long

executive
#17

Yes.

Michael Elias

analyst
#18

Okay. So despite the booking strength that we've seen in the second quarter, what I thought was interesting is you highlighted that your pipeline entering the third quarter was stronger than your pipeline entering the second quarter. And that's despite the challenging macro backdrop. While we view this positively, I will say from the conversations I've had with investors, there is a concern out there that the increasingly challenging macro environment will lead to a decline in demand. What would you say to those investors who have that deal?

Bill Long

executive
#19

I think Chip did a great -- like when he just said that there's, why people buy from Equinix changes in different economic cycles? So when it's -- when we're -- when things are going well, people are wanting to use Equinix to enable their digital transformation. So it's very much how can I get in front of -- get my infrastructure in place to be ready to do the next great thing. When the economic cycle turns the other direction, they think about why am I operating this data center in my basement. My core competency is not operating a data center. So we see demand both in up cycles and down cycles, it's just for different reasons. And so in our -- we had a customer advisory board a couple -- I guess, a month or 2 ago now, and that narrative was starting to shift, where they have a whole list of great digital transformation projects that they want to go do with us. But then they're also saying, "Well, if the tide changes, I'm actually going to be looking at how can I close down some of my own captive enterprise data centers instead." So that reason is how you get 78 quarters of consecutive revenue growth. It's why people buy changes, but there's always a reason to buy.

Michael Elias

analyst
#20

Yes. So I want to transition a bit away from demand and talk about the pricing environment. When we met with Equinix earlier this year, I mean, management highlighted list price increases for data center space, which we believe have been in the range from 8% to 9%. I mean, is that a fair assumption when we think about colocation rent increases?

Chip Newcom

executive
#21

Broadly speaking, we are increasing our pricing when it comes to new deals. And part of it is we think about underwriting new projects, we're still targeting the same high 20s to low 30s on levered yields on our stabilized assets. So as we're seeing underlying costs going up to build new facilities, we're going to have to be thinking about adjusting our pricing accordingly. Now from that standpoint, though, we've got multiple different levers that we can think about. And we're always going to be commercial in terms of how we're talking to the customer. So certainly, we're going to have the option to raise list pricing and then how much do you hold the line relative to that when you're having a conversation with the customer? How do you think about stuff like interconnection that I know we can chat with Bill a lot about? And then how do you even think about stuff like contractual escalators? So the beauty of the business model is that we have lots of different levers that we can play with, with the customers, we think about price points. But broadly speaking, the pricing trend is going to be up and to the right over time.

Michael Elias

analyst
#22

Yes. I appreciate it when we think about pricing, it's a multi-barrier equation. But one of the things that I just want to make sure I understand is when we talk about those base price increases, is that uniform across the customer base or as you consider the relationships that you have with maybe some of the larger strategic customers in your ecosystem, are you not increasing the pricing for them? Just want to get a sense for how you think about that.

Bill Long

executive
#23

Well, I think in general, regardless, we price relative to the ecosystem value. So if there is a customer out there who's going to add a lot of value to the ecosystem to other people that are in our locations, we'll consider that in pricing, regardless of the inflationary environment. And so it's -- we very much use a lot of different levers to curate the ecosystem that matter and the locations that matter.

Chip Newcom

executive
#24

Yes, we have a whole organization at our commercial solutions organization within the sales team that looks at all of those various trade-offs, thinking about if this customer is already in 7 of our locations, they're looking to add an incremental eighth location. How should we think about that, not just in a value for the 1 location, but what's the broader total customer value that we're thinking about. So we're always taking into account those various different puts and takes.

Michael Elias

analyst
#25

Right. So just we can bring it back to the comment that you made about no change in essentially your return targets. So as we think about the pricing increases, I mean, that's positive for your revenue growth. But you've also talked about how you've seen broader inflationary pressures, which are affecting wages, as well as operating costs. As we think about the net impact of that on margins, are the price increases simply intended to offset those inflationary pressures on the cost side? Or is there opportunity for you to drive margins or even returns even higher via the price increases as you look to get more value from the ecosystem?

Bill Long

executive
#26

Yes. So I'll...

Chip Newcom

executive
#27

You start, and then I can go.

Bill Long

executive
#28

For sure. So we, obviously, are going to be -- I think if you look at our results last quarter, we are showing the ability to win our costs increase, we can raise the prices. Now we do -- we are still very much committed to the sort of EBITDA percentage targets that we communicated at Analyst Day. It does create a more interesting dynamic with the power pricing increases because you're just passing through more of the cost, which obviously, from an AFFO per share standpoint, it's neutral. But it does create a bit of a headwind...

Michael Elias

analyst
#29

On the margin percent.

Bill Long

executive
#30

On the margin percentage. Now some of the things we're doing, we are -- we announced a [ cross-connect ] price increase that helps offset some of that. So it's -- on an AFFO per share standpoint, it's neutral, but it does create a bit of a headwind. I don't know if there's...

Chip Newcom

executive
#31

Yes. And look, long term, we know that there is inherent operating leverage within the business. It's just there are things like European power price increases that we know are going to have to be passed on to customers when we get to 2023. That will muddle the equation. So from our perspective, what we really want to be focused on in the end, our guiding light is AFFO per share growth. And we know that to drive AFFO per share growth, we do need to continue to try to run the ship a lot more efficiently over time, but with stuff like power pass-through. You might get incremental revenue out of it, but at 0% margin, as Bill was saying. So that muddles the equation a little bit. But sort of ex that, do we think there is ability to drive operating leverage in the business? Absolutely.

Michael Elias

analyst
#32

Yes. So even if you -- yes, we took the power out of the equation, yes, you would expect to see that, you'd expect to see the margins trend up. Power will create some, as you said, will kind of muddle it a little bit. But as we think about the returns that you're thinking about, I mean, no change in your returns, so that would, to me, would suggest that even if you're seeing an increase in your, let's say, build costs or so on, you're increasing your prices in a way that's commensurate to offset the higher costs?

Chip Newcom

executive
#33

Yes, that's a fair way to think about it.

Michael Elias

analyst
#34

Okay. All right. So then one other topic of conversation we've talked about today here at the conference has been inflation. That's top of mind for a lot of people, including the average person. So as we think about the inflation in the context of your escalators, I have historically thought of Equinix escalators being fixed in the 3% to 5% range. Management recently talked about resetting escalators to levels that are more appropriate to reflect the current environment. My question for you would be, would you consider shifting to more of a CPI-based escalator globally? Or do you think increasing your fixed escalators will be the approach that you'll take?

Chip Newcom

executive
#35

So we already do a little bit of both, right? So we do have CPI-based escalators in a lot of our contracts, and it varies depending on the customers. So that can be a negotiation point, whether someone wants fixed price escalators or something that's CPI-based. What you'll see us do over time is we'll see how the current inflationary environment evolves. If inflation stays relatively high, then 3% to 5% doesn't feel appropriate anymore. If we see through aggressive actions by the Fed, more of a normalized rate of inflation back towards their 2% target, then 3% to 5% still feels roughly accurate. I think part of what we'll have to see though as we're renegotiating contracts and having those conversations with customers is sort of where we're seeing inflation trend overall. And then that will sort of inform us on what we're going to do.

Bill Long

executive
#36

We do have the contractual ability to do it.

Chip Newcom

executive
#37

Yes.

Michael Elias

analyst
#38

So just to be clear, you have the contractual ability in contract to increase the escalator in the middle of the contract?

Chip Newcom

executive
#39

Not increase the escalator, we have CPI.

Michael Elias

analyst
#40

Okay, okay. Got it. It's that. Okay.

Chip Newcom

executive
#41

But then as we sort of renegotiate, we can adjust what we're going to do.

Michael Elias

analyst
#42

Got you. Okay. All right. Yes, that makes sense. So that's one thing I'll say is that I was having a conversation with someone at Equinix, I got the sense that the -- you guys will -- the way that you would approach it, one of your peers is talking about doing much more CPI-based escalators globally, floor of 2%, cap of 6%, I got the sense that the approach that you guys would take is just increase the percentage or increase the actual fixed escalator in your contract. That would be the way that you think about that. Did I get that wrong?

Chip Newcom

executive
#43

Certainly, we can do it. It's just it's a question of what are you going to negotiate in terms of commercial terms, whether it's going to be a fixed price increase or CPI plus some element on top of that. That's, again, as we go through the commercial conversations of renewing contracts, that will be something we'll continue to work through.

Michael Elias

analyst
#44

Okay. So when you consider the like-for-like deals that the company is renewing, I mean, how would you characterize the cash renewal spreads that the company has been able to drive recently? I don't think that's something that you guys...

Bill Long

executive
#45

Yes, we don't typically talk about it. But I do think -- I mean the -- and correct me if I get this stat wrong, but for every pricing action we take with the customer where it goes down $1, there's a pricing action with another customer that's up $3.20. So the net pricing action when we're up for renewal is headed in the right direction.

Chip Newcom

executive
#46

Yes. And that's a stat Keith gave on the earnings call. So on a net basis, the way that we think about it really is those net pricing actions, which admittedly, there's always going to be some movement around and saw 2 things depending on where our customer is at renewal relative to where market price is. But the overall trend, if we're seeing positive net pricing actions, means that any potential price decreases that we're seeing are being more than offset over the long haul because of those price increases.

Michael Elias

analyst
#47

Got it. Okay. So last thing on this pricing topic is, I mean, you've talked about increasing the pricing for the base space. We've talked about increasing pricing for interconnection. Also, power pushing through more on the power side, also smart hands costs are going up. So could you give us a sense for how you think about towing the line between those price increases? I understand it's amid the inflationary environment and upsetting the customer or hurting the customer relationship.

Bill Long

executive
#48

I think we think about it carefully. And I think there's obviously -- you want to make sure that the value we're providing is commensurate with the price that we're charging. So this commercial services team, commercial solutions team that we talked about is a big focus of exactly that. So we have the team that does that kind of pricing, but we're also looking at our product portfolio for things that we can do to activate more demand at the right price point. So for instance, if a customer is using a cross-connect today and they're carrying -- that cross-connect is carrying 1 gig of traffic or 400 gigs of traffic, they're paying the same price. So what we've done with fabric is we've allowed a bandwidth based here where if someone is using -- only wants to use a little bit of bandwidth, they can use fabric instead, and they can scale that down to $75 for a connection instead of $250. And so that helps us unlock more sort of elasticity of demand at the lower end, while also allowing us to have higher cross-connect pricing because there's that out. You can say, well, if you don't like paying cross-connect price, move it over to fabric for your low bandwidth connections and you can get to the lower price point. So we're -- I think it's holistic we have the -- we think about the value to the ecosystem, the value they're getting from being at Equinix, but also introducing products that better align sort of use with payment.

Michael Elias

analyst
#49

All right. So let's transition and talk a bit about interconnection. So in the second quarter, I thought it was interesting that Equinix began disclosing total interconnection by region, inclusive of virtual interconnections as we've seen the adoption of those virtual cross-connects increase over the recent years. Could you help -- and I mean, you just touched on it a bit, but I would love if you could unpack for us the difference in terms of pricing and margins between a physical cross-connect versus a virtual one. I believe, just based on what you said, the virtual cross-connects has a usage component, but I would really appreciate your view.

Bill Long

executive
#50

Yes, so a cross-connect, I just think it was a piece of fiber that you pay, there's an install nonrecurring fee and then a monthly recurring fee for that piece of fiber. On fabric, you pay a relatively low port fee to connect, so between $100 and $200 for that base port. I'd say that's a 10-gig port is going to be your $200. And then you have connections on top of that, and you're going to pay for each connection depending on how big, how fast that speed is. So you buy a 10-gig port, then you might buy a 1 gig virtual circuit on top of that. So fabric has those 2 components: a, the port; and then the virtual circuit. When you net all of that out, if you take all of the fabric revenue and divide by the number of connections that are on it, it is marginally higher ARPU than a cross-connect. But it also has marginally higher cost because there's an actual network there that does it. So when you net it all out, it's slightly higher revenue, but largely at neutral, neutral margins. So we're largely agnostic on whether you're using a cross-connect or a virtual surrogate to connect. That is different than other fabrics that are out there on the market. We were able to operate our fabric at interconnection economics versus network provider economics. And when I say that, what I mean is, on fabric, 85% of our connections are happening within a single data center campus. So we're not having to pay to lay fiber, to lease that fiber, to light it, to carry it between data centers because it's all terminating within a single data center campus, the majority of the time. So that allows -- you look at other fabrics that are on the market today, 90% of the time, their connections are between different data centers and, therefore, those connections incur the network cost. So their economics look more like a network service provider versus interconnection.

Michael Elias

analyst
#51

Okay. Pardon for asking this, but I'm just curious. Is there a point -- can you quantify the point where it becomes more economical to use a physical cross-connect versus a virtual one, i.e., in terms of like how much traffic you're sending over it? Does that...

Bill Long

executive
#52

Yes. I mean, in general, the rule of thumb is that if you're doing more than like -- and by -- right now, if you're doing more than in by 10 gig, so if you're doing multiple 10 gigs, you're going to be -- you're going to want to pull that over to a cross-connect and use a 100-gig interface for that. That line is changing because as the technology gets better, we're sort of managing our price on fabric as well to change that to over point. So I would expect the next couple of years, it will be economic to use fabric for 100-gig connections as well. It will just be as the technology progresses, the price points will grow into that. But by then, cross-connects will be at 400 gig. So it's kind of fabric is the one generation behind the sort of highest or the highest speed.

Michael Elias

analyst
#53

Yes. I mean, we saw this a few years ago that 10 to 100 gig migration. It seems like the next step along the evolution would be, what? 400 gig?

Bill Long

executive
#54

400 gig, yes.

Michael Elias

analyst
#55

Are we starting to see that or our customers see that?

Bill Long

executive
#56

We're seeing 400 gig being used within networks. At the interconnection level, not a ton. Of course, there's some out there, but not -- it's not ubiquitous. I think there's another -- for it to hit mass scale, we think we're another 2 to 3 years out on that next sort of technology jump.

Michael Elias

analyst
#57

Okay. That's helpful. So recently, my understanding is that Equinix sends a letter to its customers informing them that it's increasing prices for new cross-connects globally effective August 1, so it just happened. And my understanding the prices have increased around 8% to 9% in the Americas and APAC, and then with the increase being well north of that in EMEA. I mean, one, is our understanding of these price increases correct? And then if so, could you help us understand the rationale for the greater price increases in EMEA, if possible?

Bill Long

executive
#58

Sure. So cross-connect pricing, we had not increased cross-connect pricing in the Americas in 12 years. It has been 8 years in APAC, then 3 years in EMEA. So the underlying cost of providing those with the technicians that are there installing and deinstalling them had gone up. Again, the speeds that customers are using those has gone up, so they're extracting more value. So it's time to raise the prices on those. The reason -- and I should be clear, the price increase we're doing now is different than the -- is different structurally than the price increase we did in Europe a couple of years ago. It is only on new cross-connects [ win ] today. So the price increase we did 3 years ago in Europe was also repricing the base. So it's going to be -- it's going to look different on how it shows up, so it will just be on the new cross-connects that the price increases. Relative to the changes in Europe, historically, the European market, if you go back even further, 15 years ago, cross-connects were not charged for at all. And so what we've done is we've gradually been normalizing the cross-connect pricing in Europe to be more in line with the Americas and APAC, but it's just a very slow raise in price because we want our customers to be able to plan for it appropriately.

Michael Elias

analyst
#59

Yes, I remember that's something that we saw over the years with Interxion, I mean, they started coding for their cross-connects. But I just want to go back to the point about the new cross-connects. So I appreciate that as of, let's say, August 1, the pricing for the new cross-connects has gone up. But I imagine that there is, for the existing cross-connects, there are some of them that are month-to-month, but there are others that have a contractual turn. I would imagine that as those terms come up, when you renew them, they reset to where the new price point is for the new cross-connects. Am I understanding it right?

Bill Long

executive
#60

Yes, that's roughly right. And it does vary on different contracts, but mostly cross-connects are coterminous with the colocation. So when the colocation comes -- and it varies between accounts and regions and acquired assets. And so it's a bit of a mixed bag. But yes, so they are, most of the time coterminous with the co-location. When that comes up, we will be able to raise the prices, but it's also one of the tools in the sales toolkit of what to negotiate on.

Michael Elias

analyst
#61

Okay. So I just want to be clear, when we talk about these price increases, that's both for the physical cross-connects, as well as virtual connections as well?

Bill Long

executive
#62

So that is just for the physical cross-connects. When we launched Fabric, we've not changed the pricing on Fabric since we launched it. And it was always set with globally consistent pricing. So there's no catch-up that we need to do in Europe relative to that. For lit networking services like Fabric, typically the trend in the industry is those go down in price at a given speed. And we've been able to -- because the value that it's providing, we've been able to hold those prices constant for the past 7 years.

Michael Elias

analyst
#63

Okay. So it's only physical cross-connects?

Bill Long

executive
#64

It's only physical cross-connects.

Michael Elias

analyst
#65

New physical cross-connects that going up. And then as part of that, you said the cross-connect, the expiration of the contracts are for the cross-connects coterminous with the colocation typically.

Bill Long

executive
#66

Typically.

Michael Elias

analyst
#67

I mean, is that like -- can I think of that, and just as I think about the implications for the financial model, is that a general rule that I can apply?

Bill Long

executive
#68

I'd have to go back and look at the percentages of it. I don't know it on top of my head.

Michael Elias

analyst
#69

Yes, because one of the things that, I think, the questions that I've gotten from investors is, well, if it's -- if we're looking at increases and it hits like you reprice the base, if it's month-to-month, I mean, that's a...

Bill Long

executive
#70

Immediate.

Michael Elias

analyst
#71

Immediate. It's like juiced right into the system.

Bill Long

executive
#72

It's going to be much slower.

Michael Elias

analyst
#73

It's going to be slower. So I think of your typical contract term, it's around 3 to 4 years. I think that if I have that correctly. So then this would be a more gradual increase. So the same way I see a step-up in your colocation revenue line and ARPU as a result of price increases, I should see a similar trend through that interconnection line as well. Okay. All right, cool. So one thing -- while I have you, Bill, I'd love to talk about this with you. So in January of 2020, Equinix announced the availability of Equinix Fabric at a third-party data center facility in Belgium, I believe in LCL. Could you share with us the rationale for extending Equinix Fabric to a non-Equinix data center?

Bill Long

executive
#74

Yes. I mean I think we've thought hard about sort of the strategy behind it. We, obviously, don't have a strategy problem with putting fabric in other data centers. The problem is it's just not a great business. Kind of the dynamic I described earlier that if every connection, you're having to haul over a network from that other colocation facility back into Equinix. One, you're having to train the sales team of that data center provider on the value of fabric, which if they're not used to selling interconnection as a core value, there's a steep learning curve for that. And then also the underlying economics just aren't as good as interconnection in a -- or that same solution happening within a single data center campus. So if you look at just the opportunity cost of where we can focus our cycles, we certainly don't have a strategy problem with it. It's just we have better places to focus our efforts.

Michael Elias

analyst
#75

So the way I've thought about it is that was essentially a trial to see how it would go. As you said, it's not a strategy issue. But I think just based on everything you've said, my next question would be -- for you would have been, would you consider extending Equinix Fabric to additional third-party data centers, and offering a connectivity solution to other data center operators? It sounds like that's probably not where you see the puck going for you.

Bill Long

executive
#76

And we'll consider anything, right? It's just got to be with a competent sales force at different economics, and we'll consider anything.

Michael Elias

analyst
#77

Okay. All right. That makes sense. I just want to go back really quickly. I skipped over this one. So I asked you guys earlier about the strategic increasing price for colocation for some customers versus others. One of the things you guys have a lot of is cloud on ramps within your ecosystem. As you think about the cross-connects of the hyperscalers who are in your facilities, I mean, is it a similar calculus for them? Like do you increase the pricing for them? Or do you just hold back on that because they are providing value to your ecosystem?

Bill Long

executive
#78

Yes. I think you got to think about who's paying for the cross-connect. So there's typically the A-side pays. The person who is requesting the connection to...

Michael Elias

analyst
#79

To the party.

Bill Long

executive
#80

So we obviously -- that has a lot to do with you want to win the point of gravity into your ecosystem, and then you monetize that on different aspects of who's connecting to who.

Michael Elias

analyst
#81

Okay. One point, and I think this would be good to ask you, Bill, is in the past year's topic of debate around Equinix has been whether tethering into your facility would open up what has otherwise been a walled garden. That's essentially how like I've thought of it from an interconnection perspective. Is there an update that you guys can provide us on how Equinix goes about limiting that potential backdoor into your facilities and fully monetizing that ecosystem?

Bill Long

executive
#82

Yes. I think, I hear that, I'm kind of scratched my head. I'm like there's 2,000 network providers in our data centers today and we refer business to them all the time about how do I get my deployment in digital realty into Equinix for like buy an awesome Ethernet service from Zayo or from Lumen or whoever? So we refer people all the time. There is no walled garden on being able to access the Equinix ecosystem. You just have to go through a network provider who can give it to you. And unfortunately, just the reality, you've got to pay for it, and that creates a bit of a tax [indiscernible].

Michael Elias

analyst
#83

So that's the point that I was going to get to because, right, the value proposition of Equinix has been that interconnection and that ecosystem that you have cultivated. What I would imagine is that you want to keep that for yourselves -- not for yourselves, but you want to monetize that as best as possible. If it were possible to go to a lower price colocation provider and essentially access the full breadth of Equinix's ecosystem, I mean, that kind of opens the door for other people to get customers into their facility and just connect into your ecosystem. But the way you'll adjust for that is through essentially a tax.

Bill Long

executive
#84

Right. I mean, I think, there's are we going to go to a big competitor and be like, will you please create a big conduit into our ecosystem that we've spent 20 years and $1 billion to build? No. But there is always a way to reach into Equinix without it being a walled garden. You just have to use the network provider to do it.

Michael Elias

analyst
#85

Okay. All right. I want to transition a little bit and talk about expansion and investment. And as we consider the next leg of growth for Equinix, given its presence in 70 metro areas in 31 countries, where do you see incremental geographical expansion opportunities based on your conversations with customers?

Chip Newcom

executive
#86

Let's say, first and foremost, on an organic basis, we've got a lot of opportunity out there. We're building in across 21 different countries right now and 30-plus metros, over 40-plus different projects that we have underway. So we have a lot of opportunity that we're just doing organically across our 70 metros around the world, and we're going to continue to keep driving that. Now on an inorganic basis, certainly, what we do is we listen to our customers to understand where do they want us to be. That's part of why we got into India, that's why we just got into Chile and into Peru, into other markets that we've gotten into as well. Even thinking about stuff like subsea cable landing stations to get us into some place like Bordeaux in France or Genoa and Italy. So we'll continue to have those conversations with customers about what makes sense. Certainly, on an inorganic basis, are there places where we still have holes? Yes, some places like Southeast Asia, there's -- we're in Singapore. There's other opportunities in various different countries there that we'll take a look at. Africa, we're super excited with our main 1 acquisition to get into Nigeria. Just a great, great market to get into. It's the largest market in terms of population in Africa. We've got a great leader there and a great team that is doing really great things. But there's going to be other markets we'll need to get into in Africa at some point as well. So we're going to continue to look to see what opportunities there might be out there, be it sort of tuck-in acquisitions that we might do, or alternatively, if there's sort of a magnetic reason to get into a specific market for something like a subsea cable, then we'll take a look at that as well.

Michael Elias

analyst
#87

All right. One thing, as we think about your expansion and investments, you've continued to flag the need for additional investments to fuel the momentum of the business. As you think about this future growth, I mean, where do you see the most need for investment? I don't just mean that from a geographical perspective, I mean, as we think of your go-to-market engine, all those vectors, where do you see that the most need currently?

Bill Long

executive
#88

Well, I think, your first question was around pipeline growth and good traction. Obviously, if we're getting to be better fishermen, we need more quota-bearing heads. So I think there's -- given that sort of our ability, our increasing confidence to be able to fish better, means that, that would be a natural place that we want to focus some efforts. The investments that we've made over the past couple of years in our digital services is really starting to pay off like great growth there. Now we'll need to invest to scale those businesses. But largely, the bets we've made have started to pay off well with those. So I think quota-bearing heads and some just to scale digital services are 2 areas to focus.

Michael Elias

analyst
#89

I imagine as part of that, you're referring to systems and processes, right, additional investments around that. I think one thing, and we'll get to this in a second, is you've talked about the channel. I think nearly 60% of your bookings came through the channel, if I...

Bill Long

executive
#90

New logos.

Michael Elias

analyst
#91

New logos, I'm sorry. New logos. Do you see -- how do you think about the need to invest in that channel program? Because ultimately, it's those new logos, that land and expand and help drive that flywheel of growth.

Bill Long

executive
#92

Yes.

Chip Newcom

executive
#93

Yes. And we're continuing to invest in the channel vertical. And certainly, continuing to see very good momentum there. We did 35%-plus of our bookings via the channel last quarter. And as we think about that channel go-to-market engine, it really is pursuing it across a bunch of different approaches. So whether it's working with strategic channel partners like the AWSs, the Microsofts, the Ciscos, the Dells of the world, where we're going out and jointly selling together, where we're both going to go out and win new business where they're purely referring to us saying, "Hey, we're trying to sell more of our service, but we recognize that because the enterprise that we're working with wants to be hybrid, multi-cloud nature, Equinix needs to fit into that solution." That's a great business model because it's just -- it's mutually beneficial back and forth. With our network resell partners, again, a very attractive flywheel there where they're really embedding platform Equinix into their broader networking solution for the small- to medium-sized enterprise that might not have that in-house IT sophistication to build out a hybrid multi-cloud strategy for themselves. So we're going to continue to push on that. Of course, any given quarter, it's going to depend on how our internal sales team is doing as well. But the goal would be to continue to see that growing up into the right.

Michael Elias

analyst
#94

Yes. So to that point, you've talked about getting to the channel to represent around 50% of deals in the coming years, right? So just from that perspective, one, how should we think about the coming years? Is it 2025? And then also, the steps that you would need to take to get there.

Chip Newcom

executive
#95

Well, I'd say Jules and the team are doing a great job just continuing to expand it. We've now had 5 consecutive quarters of record bookings out of the channel. And so if you keep on that glide path, admittedly, the in-house quota-bearing heads had a great quarter as well. So as a result, it's hard to keep moving up to 50% if you're internal quota-bearing heads are crushing in every single quarter as well. But a lot of it is around activating the channel. So how do we make ourselves more efficient in working with them? So with what Bill and his team are doing, how can we productize stuff so that with stuff like Equinix Fabric or Secure Cab Express, it's a couple of clicks away for a channel partner, and we can activate them through that rather than having to have a salesperson from our side touching every single deal. And Bill...

Bill Long

executive
#96

And I mean, frankly, there is investment we need to make for our digital services to make those channel-ready. And we're excited about folks who have historically made their money shipping boxes now want to monetize differently. So your Dells, your HPs or Cisco. And so we have work to do in order to do the systems and process work to unlock that opportunity.

Michael Elias

analyst
#97

So I appreciate that. But I want to go back to your point really quickly about the sales person involved. It's been my understanding that most of the channel deals still require the involvement of an Equinix salesperson. Is that still the case for you guys?

Chip Newcom

executive
#98

Yes, that's still largely the case.

Michael Elias

analyst
#99

Okay. And so then my next question would be, how does that impact the financial profile of the channel deals that you do in terms of the AFFO contribution versus a traditional Equinix salesperson deal? I guess, what I'm getting at is, when a salesperson is involved in that respect, are you paying double commissions?

Chip Newcom

executive
#100

We're not. And largely, it's because what we're doing is we're comping our salesperson. So with the strategic alliance partners, Microsoft or Google or whomever, they are comping their own salesperson. So it's purely a referral relationship there. So we're not double comping for the deals. Same thing with the network service providers, where on that resell deal, they might get some moderate decrease relative to list pricing for the rate card that they're using. But in terms of the long-term customer value there, it's still very, very attractive. It's really going to only going to be with those broker partners where, yes, we might have to pay some sort of upfront fee associated with the total contract value. But sort of the net of all of it is, it's still very attractive for us to be doing channel business.

Michael Elias

analyst
#101

Okay. So I guess, on balance, depending on who the channel partner is, there may be a slight difference in terms of the financial profile at the AFFO level to that.

Chip Newcom

executive
#102

Very moderately.

Michael Elias

analyst
#103

Very moderate, not a lot. Okay. All right. So with that, I see we are just about out of time. So Bill, Chip, thank you so much for being here with us today. We really appreciate it.

Chip Newcom

executive
#104

Thanks for having us.

Bill Long

executive
#105

Thanks.

Michael Elias

analyst
#106

Thank you.

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