FirstWave Cloud Technology Limited (FCT) Earnings Call Transcript & Summary
January 29, 2025
Earnings Call Speaker Segments
Operator
operatorHello, and welcome to the FirstWave Q2 FY '25 Shareholder Update. We'll be opening the call shortly. Welcome to the Q2 FY '25 shareholder Update. Handing over to John.
John Grant
executiveWell, good morning, everyone, and welcome to FirstWave Shareholder Update for the Second Quarter of the 2025 Financial Year. For those who haven't joined one of these updates before, my name is John Grant, and I'm Non-Executive Chair of FirstWave. I'm joined again today by CEO, Managing Director and major shareholder, Danny Maher; CFO and Company Secretary, Iain Bartram; and Non-Executive Director, Daniel Friel is also on the call from the U.S. You can see the agenda for today on the slide. I'll make a few opening comments before handing over to Iain to deal with the financial performance in the quarter. He'll then hand over to Danny to build on his comments and on our outlook for the next quarter and beyond. And finally, we'll take your questions. So to my opening comments. Three points. Firstly, we had another quarter [ in which we didn't use ] our cash. As there is in every quarter, there were a number of items that fell our way and a number that didn't, but this is a insignificant part, the result of working consistently over the last 13 quarters to reduce our cash burn. As we've said previously, we also have sufficient cash to operate. My phone just spoke to me. I'm a bit worried about that. As we've said previously, we have sufficient cash to operate through to the end of the current quarter. We've also said we are actively exploring all options to extend this cash runway, and we'll talk more to this today. Secondly, we had a significant sales quarter for contract renewals, which will largely play into cash terms into the current quarter. But the continuing delay in converting what I assure you remains a strong pipeline to revenue in a substantial and meaningful way will be as frustrating for you as it is for us. The Board has looked in detail at the pipeline, and I can only say the deals continue to be real, they are progressing, but they're not home yet. And thirdly, we announced a very significant new product release in the quarter. Danny would elaborate, but this is quite astounding when the relatively small levels of investment we make in product development are considered, much bigger companies with much bigger development budgets would struggle to deliver such an innovation. And credit needs to be given to our hardworking and expert development team. Let me now hand over to Iain to talk to our Q2 financial performance. Over to you, Iain.
Danny Maher
executiveYou're on mute, Iain.
Iain Bartram
executiveSorry, guys. I was on mute. I'll start again. Thanks, John. I will start with Q2's revenue results that reflect the continued impact of Telstra decommissioning both its GPA firewall product and its CSX2 hosting platform. The stickiness of these solutions and their importance to the end customers is evidenced in the longer-than-expected timeframes to migrate these customers to alternative solutions. This has resulted in some additional revenues to FirstWave from Telstra and is the main driver in the revenue increasing slightly in the quarter, even Though ARR has declined. This revenue included more CSX2 platform recharges, that FirstWave doesn't make a margin on, and hence the gross profit has declined in line with the fall in ARR rather than tracking with revenue. And although later than anticipated, this reduction in gross profit is in line with the announcements previously made to market. The additional zero margin recharged in Q2 resulted in a fall in the overall gross profit margin, which dropped 6 percentage points from 88% to 82%. This margin will rebound in Q3 now that the recharge revenue was all but finished, with a final small AUD 30,000 platform recharge in January and no further revenue or COGS anticipated in Q3 from GPA firewalls or CSX2 platform. Now looking at the cash position, Danny will comment further on the cash usage, but let me summarize some key points before handing over to Danny. Firstly, you might assume it's a typo that we have exactly the same number, AUD 1.68 million, as the opening and closing cash for the quarter. Amazingly, we have to go to 4 decimal places to see the difference, which was only AUD 27 across the quarter. This comes after Q1's small AUD 800 increase in cash, resulting in 2 consecutive periods where the business has not reduced its cash reserves. The normalized cash usage increased in the quarter by AUD 22,000 a month to AUD 273,000. The main driver of this was the fall in gross profit noted on the previous slide, which was more than AUD 22,000 a month. However, there were other operational savings and efficiencies realized in the quarter that allowed the business to minimize the impact to monthly cash usage from this decrease in GP. Normalized cash usage remains below the 2025 -- the financial year '25 opening level of AUD 283,000. The normalized cash usage also excludes nonrecurring revenue, which over the last 12 months has averaged AUD 35,000 per month. Now let me hand over to Danny for further commentary.
Danny Maher
executiveThanks, Iain, and may I say how thrilled I am to have a second consecutive quarter with no cash burn. From where we've been as a company, this is just amazing. And just a quick comment on Iain's presentation there, when he's mentioning the removal of the zero margin recharges at Telstra and things like that, although it's a bit painful to see the ARR drop because of that, it's at no margin, and I'm thrilled to get that stuff out because this is what lays the foundation for us to have a visible business that's growing well. So our FY '24 operational efficiencies have been maintained. We're operating very well. We did receive our R&D grant in line with our cyclical cash flows. I note that this R&D payment is a reimbursement of cash that we've already spent. And I also note that we do have cycles of cash in the business. And so, for example, with our network management software renewals, in particular, they're also commonly 12 months in advance, and December is a big month of renewals for us. And on that, we received all our major renewals in December, which is great. Some of that cash flowed into this quarter and some of that cash will flow into next quarter, which will be a great boost for next quarter. This includes Telmex; ISSSTE, which is the Mexican Government's institute for social security, similar to Services Australia here, who is also a client; NASA; Claro Dominican Republic. So yes, it was a pretty hot month in December as those countries had their financial year-end, and we were thrilled to renew all of those, most of them had uplift. As Iain mentioned, our normalized cash burn is AUD 273,000 per month. We give you that number because we do have cycles in our cash. And basically, you can look at that number as how much we were burned if we didn't make any sales at all, okay? So our challenge is to make the sales to cover that gap, assuming we renew all the agreements. I'm also excited to let you know about a major product release that we've had, which is opHA Message-Bus. It relates to our network management software. And I've broken down just a few things for you. The implications of this product are quite broad, but here's a few highlights for you. High availability. So this enables our systems to cut over live with no downtime for clients and no loss of data. You may notice other technologies in other fields doing this. But in this particular field, it's highly significant as there are enormous amounts of data, constantly inbound and outbound queries from the servers. So there's this constant flow of data. So to be able to cut over live from one system to another with 0 data loss is really, really cool. It also gives us infinite scalability, which means clients can deploy servers of any power, even a PC or Raspberry Pi, physical or virtual. And these things can operate together and work off the same data live, acting as one system, very, very cool. There's multi-customer functionality. So this will allow our telcos and MSPs to provide their customers with individual views of their customers' data, while the telco and MSP maintains a single consolidated view of all their customers and all their devices. That's really, really cool. So if you're a client of one of our telcos or MSPs, they can give you a view of your own environment. So you can just see your own environment, whereas they can see a consolidated view, a single view of all their customers live, okay? This is a great commercial opportunity for us, which we're beginning to investigate. The first thing, of course, is to upsell it to our existing clients, and we've commenced that, and it's being received very well. And it's also going to open new opportunities for us, especially with larger clients, telcos and MSPs. You're going to hear a bit more about this technology as we start to commercialize it, but it's really, really cool. So moving on to outlook for the second half of the year. So we will continue to benefit from the significant transformation we've undertaken over the last 18 months, which saw the first half of this financial year using no cash, and in fact, generating a little cash. As we've communicated previously, the company has sufficient cash to operate through the end of Q3 without any significant sales. But from March, we do enter a cycle where some cash is used. This will be less than the business has traditionally used because of these transformations. But nonetheless, it needs management, and we've been communicating that. The business has advanced its options to derisk this cycle, and we've listed those options as new capital and also that may include strategic capital and/or R&D advance, new sales, asset sales, operational efficiencies. The company could opt to receive a portion of our annual R&D grant earlier by leveraging an R&D advance. This would provide approximately AUD 600,000 in March-April if we did that, as opposed to waiting until November of next year, and would actually align the receipt of the funds closer to the time of the R&D expenditure. We're expending on R&D now, but we typically have to wait until November to get that money back. So we could advance it to align that R&D grant with our expenditure more closely. We continue to work with the Board's independently appointed consultant to consider and investigate strategic interest in the company from a number of parties, together with the capital requirements for the upcoming seasonal period. And we'll update you as appropriate. So in summary, it's just fantastic to not have used any cash in the first half of this year and indeed generate a small amount of cash. It's just not a position this company has been in, and it's just wonderful. We've released a promising new technology. We've received renewals for all our major clients in December, most of them with an uplift. As mentioned, our cash usage will likely increase in March, which is a cycle for us. And the Board is actively managing our requirements, including activating the R&D advance for AUD 600,000 if we need to. So that's as succinct as a summary of the position and the outlook as I can give. And with that, I'll hand back to John to facilitate some questions.
John Grant
executiveYes. Thanks, Danny. I think it is succinct, I should say. And I hope that, Iain, Danny, have added to the 3 points that I made at the start. But I think the last point is worth repeating that we had a cash flow neutral quarter, our cash runway can now be extended by activating the R&D advance of approximately AUD 600,000 in March-April. This also gives us a little more time to conclude the other options we have in play, some of which are imminent. So let me now hand over to your questions. You can type them in either on the chat or the Q&A function, or raise your hand to speak. Let's go.
Iain Bartram
executiveSo we've got 3 questions in the chat already, John.
John Grant
executiveThank you very much. One of our attendees, why is the market not recognizing the success of the last 2 quarters? What is the Board planning to do about this? Well, the Board is doing everything it can about this through these updates and by announcements that we make during the quarter. I think the information has been -- we need developments, and we need developments in our sales, and we need developments on the capital front. They are imminent. When they occur, then I expect we'll get a response. There is -- we have done some other work, which I'm prepared, I think, to say a little bit about, in that we've sought independent research on the company, I guess, for this very reason as well. That's advanced as well. We hope to be able to release that pretty quickly. But those -- they're the sorts of tools that we have, and they're the sorts of tools that we're using. Danny or Iain, do you want to add to that?
Danny Maher
executiveI'll add a little bit. Yes, there's no doubt as shareholders, we want more liquidity, more eyes on the stock, new investors. We are receiving interest from new investors, I can say that, and our independent consultant is dealing with some of that, as are all of us. But, yes, it's hard to know. But there's a bit of a long tail to this company, I guess, and it's going to take a little while for people to see the transformation that has occurred. We are a very, very different company to what we were a couple of years ago. So hopefully, the market starts to realize that. As John indicated, we think if we couple this transformation with a few key deals, hopefully, that's the moment. But we are ramping up our investment relations activities, and you'll start to notice that. And why we're ramping them up at this time? We believe it's the right time. We had to get this company in the shape it's in. So we're ramping up the investment relations activity. We do have interest from new investors who are interested in this company, and that activity will increase. And hopefully, we can pop through a few of these sales at the same time. So watch this space, I think.
John Grant
executiveSo, Danny, have you finished commenting there?
Danny Maher
executiveYes.
John Grant
executiveIain, you got anything to add to that?
Iain Bartram
executiveI think we've said that all and both of the questions kind of relate to the -- both of the first 2 questions relate to that same issue.
John Grant
executiveYes. Look, there are things we'd love to turn our attention to, quite frankly. But we've spent so much -- we spend the effort that we've got and the time that we've got on making the business work as well as it possibly can. And we've done an excellent job in terms of rationalizing the cost structures and putting in place an organizational structure that works best and then working on the pipeline, which is still significant, and we'll come to that in a moment if there's another question down the track, and I want to talk to that. But they're the things that we're focused on doing, because if you can do those and get the outcomes there, then everything flows from that. Kim's asked, how are we leveraging off the AI craze? It is a craze, Kim. That's what I'd say first. And I'm not discounting it at all. I personally -- I've been in this business a long time. I personally think it's the biggest thing that I've seen that's going to change the landscape, and that goes way, way back to relational databases. So this is very significant. And the bottom line is we are, but again, our development budget is as it is, and we continue to release significant innovations within that. But the AI step is another step further. Danny, you might just elaborate because we do have AI embedded in some of our products already.
Danny Maher
executiveWe do. So we actually have some AI in our software, and we don't market it probably well enough, specifically in the area of machine learning. We deal with enormous amounts of data, huge amounts of data. And we're actively planning right now about how to leverage external leading AI sources to enrich that data. And that's the approach in our field. So our software is smart and scalable enough to gather data that other software can't at high scale, and we're actively going to plug that into artificial intelligence solutions to enrich and filter that data. And that's going to be a really cool step for us. It's going to take some time with a limited team of developers, but we're actually planning that out and designing it right now. [indiscernible]
John Grant
executiveYes. Let me add a bit more fuel to that, Danny, just so our shareholders and other interested parties understand. Our software knows every device and every piece of software and everything that is operating on every one of our customers' networks. And they can be millions of devices or pieces of software. Our software knows those. We also know through the 3 premium software versions that we've got, and we estimate 150,000 organizations have downloaded. We also know who's doing that. So we've got an enormous amount of data. And it's not proprietary data. It's just data that we have that can be used, and that's where Danny refers to the AI opportunity. But again, we come down to, where do you spend your money to get the greatest thing. And we'd like to spend more money on that. We'd also like to be able to market it better, Kim, but you know that we haven't got the money to do that. So we're doing everything we need to do to try and get the best outcomes that we can. And there's some things that we just have to put on the to-do list. The last point...
Danny Maher
executiveYes.
John Grant
executiveSure. Go ahead, Dan.
Danny Maher
executiveYes. No, you'll definitely hear our moves in that space coming up. But I can't give you a time line on it because we're actually designing it right now.
John Grant
executiveLast question on this list, what's the pipeline look like and will we see some ARR. Danny?
Danny Maher
executiveYes, literally the million-dollar question, multimillion-dollar question. We -- and I'm still going to answer that because it's a bit like the same answer as the previous quarter. But the strategic deals that we have, whether they're a small amount of money at the start and laying a platform for growth for us, or whether they're a large amount of money at the start, giving us a bunch of cash to invest further in the business, either way, they have all progressed. And I do feel we're really close to them. But every time I say something like that, they bloody slip again. So I'll be going to Mexico next month and spending a month there again. And so, you can read into that, that there's very strong reasons why I'm returning to Mexico for a month. But there are generally some really exciting opportunities in the pipeline that, I would say, very, very close to closing.
John Grant
executiveSo, I committed 2 things, Danny. Firstly, why don't you give shareholders just an example of the processes that are inside one of those opportunities we've got going?
Danny Maher
executiveOkay. Well, there's probably a couple of good examples from December where we had one strategic deal and one very significant deal, I would say, both in procurement, to be procured before the end of their financial year, December 31. So one, for example, it's all signed off, it's in procurement, they're processing it, they're going to release the order, and then someone in management says, "oh, we actually need to withhold tax from this" when we'd already talked about that, and it was agreed, there was a withholding tax exemption because it was software for key national infrastructure. So then they come back to us and say, we need to withhold tax. And we say, well, no, the quotation was exclusively without tax, so you need to add the tax on if you're going to withhold it. And then they go, well, we hadn't budgeted for that, and then you end up in this discussion over who's going to pay the tax. Now, our software is 100% margin, so we can handle this quite easily, but we also have to manage the expectations of the client. And anyway, it just ends up in a little procurement cycle. That particular client came back to us a couple of days and are seeking their license keys. And we're like, well, we haven't got the order yet. And they're like, what? They told us you got the order in December. So it's just this type of thing when dealing a big company, I would say, purely administrative, but that's for the reason. Another client that was going to procure in December, they put all through for procurement and then procurement went, "oh, hang on, I didn't realize this is a subscription. I thought it was a perpetual software license." If it's a subscription, then it's got to go through a different procurement process, and we can't start that until the second half of January, right? So it delays that order. But again, there's an example of 2 orders, both of which have been approved, both of which were procurement, both of companies of which we've got contracts with already. And it's just the procurement process has stretched out. Of course, any delays create risk in deals, but we still have to be very confident that those processes will conclude.
John Grant
executiveLet me add and put a bit more meat on that branding pipeline because for the same reason, Danny has gone to the length he has to explain those 2 situations. Now we expect credibility on the line here because we keep talking about our significant pipeline. So the analysis that the Board has done of the pipeline, firstly, Danny has told you previously that our pipeline in quantum terms is greater than the current revenues of the company. That remains the case, number one. Number 2, in terms of the percentage of that pipeline that we are forecasting to get a decision out on in Q3, it's about 35% of that pipeline. Within that 35%, there are 14 deals that we regard as either significant or strategic. So I tell you that because they are the facts, and they put meat on the bone of the significant pipeline. And I hope you can take that on face value. That doesn't say anything about the success or otherwise that we'll get. All it says is we're dealing with a significant pipeline of opportunities, 14 of them, in fact, for this next quarter, which of 35% of the total pipeline which we have in hand. So we don't have a big sales force, and we don't have -- we have very, very limited marketing capabilities. So we've got to convert those. And like our development team, as I referred to before, we've got a really hard-working business, a really hard-working sales team, really hard-working support and services team, really hard-working financial team, and a really hard-working executive team. And we have very specific things that we are pursuing, both on the revenue front and on the capital front. So stay with us. We would hope to be able to give you more information in this next quarter before the next quarterly update. But as you can see, as I said in the outset, we've extended our cash runway. We can extend our cash runway through exercising and activating the R&D loan. We'll do that if we need to. Otherwise, something else is going to happen, and we'll be in a better position. So that's my rounded statement, I guess, to that. Are there any other questions more coming in? Yes, there are more. I carried on a bit. Danny, sorry about that. Giles said, great work, Danny and the team. We just love to be able to really report the things that we know are possible. Greg Maren, one of our people, is the amount of the R&D grant relative to the cost of R&D expenditure, or something else like revenue?
Danny Maher
executiveIt's relative to the amount of R&D expenditure. So it's just a straight calculation of the R&D expenditure across the business, across all the products. And just going back to the previous queries, I should mention that these strategic opportunities across multiple geographies, multiple customer types, multiple customers and all our products, okay? So we've got obviously strategic opportunity with the ISM compliant platform with CyberCision, which we continue to prosecute, particularly with Telstra, but also look how to leverage that elsewhere. And then I've got one I want to do in Mexico, which is really big for me, but it will -- strategic for us, but it will be a small amount of revenue to start, but it will lay a foundation, which will transform this company. Anyway, so I'm just saying that they're not all lumped on one product or one thing or one geography. They're across different geographies, and they're across all our different products.
John Grant
executiveOkay. Thanks, Danny. Iain, do you want to say anything about the R&D grant?
Iain Bartram
executiveJust answering Greg's question, as Danny has done. It's based on cost. So we get 43.5% back of all eligible expenditure on R&D. So we go through a rigorous process of analyzing all of the work that's done on R&D and then make our claim for that.
John Grant
executiveThank you. Another question. You mentioned there's a long tail with this company. It could either be tail or tale, by the way, and that is an entirely different business to the past. Would it make sense to go through a rebranding and a fresh new name once we have cash flow positive on an ARR basis?
Danny Maher
executiveDo you want to take that?
John Grant
executiveYes, it would. It's really interesting because we've been thinking about that very thing because we've been listed since 2016, yet the company has changed dramatically in the last 2.5 years or 3 years now. And there is a time for this. And we did go through a branding process after the acquisition of Opmantek, which sort of consolidated the branding and gave us a fresh sort of look and feel, but we stayed with the same name. And I know we've seen in the market, we've seen significant changes from other companies in not dissimilar situations to ourselves where they've just tried to make -- do the makeover. I guess I say yes because it's a simplistic answer, but your real point is cash flow positive on an ARR basis, that's where we need to get to. And frankly, it doesn't matter if we've got a different brand or the same brand. If we get to that point, there will be a change anyway, and then we'll see if it's worth spending money on that. Go, Dan.
Danny Maher
executiveWe do consider it, but I will say the effort to rebrand Opmantek to FirstWave, with the level of automation around -- we've got one of the world's most popular business products in Open-AudIT, one of the world's most downloaded pieces of business software on the planet. And the way that works with our websites and digital presence is significantly -- it's a significant amount of work to rebrand that. And we haven't -- we're still doing some things and tweaking systems to move it across from Opmantek to FirstWave. So I personally wouldn't like to see from an operational standpoint that brand change, given this very -- it's really, really smart what we're doing with that. And it relies on our digital presence. It's all downloaded over the Internet. But yes, but I think potentially a rebranding of the stock on the ASX would be something to look at. But for me, as CEO, to rebrand from FirstWave, from a technology perspective, would be another huge effort, again.
John Grant
executiveOkay. Can you hear me clearly, Danny? I'm getting an Internet. Okay, thank you. The last question, I'm not too sure what that means. I think we've got cut off there somewhere. It says, is FirstWave Open-AudIT an open-source software. I'm not sure what that means. So we'll go on to the next one. Great work, team. Would any members of the Board consider buying some stock on market, even just a small amount, [ for example ], AUD 5,000 to AUD 10,000 each? I acknowledge Danny has a large holding. I think shareholders would really appreciate that as a positive signal, as with potential investors. Well, let me answer personally to that. I'm investing AUD 120,000 a year in FirstWave stock, plus I'm not taking fees. So I'm in there. Daniel is in there. Daniel's investing a large proportion of his fees in stock. So we're doing it every month. Danny is investing a large percentage of his earnings with the director component in stock. So that's what we're doing. It's what we've been doing. And until we see a change in the opportunities for the business, when I say that in terms of realizing some of the opportunities in the business, we won't be changing that. So I think we're doing it. Maybe we don't advertise it enough. But that's factually the case. That's what's actually going on.
Danny Maher
executiveWe are doing it, and I appreciate it's a good look for us to be buying on market. But from an investment perspective, if we want to invest in this company, it absolutely makes sense to do that by restructuring the way we're paid and being paid in stock rather than cash. It's good for the company's cash, and we get our investment. [indiscernible] and I do think about that.
John Grant
executiveYes. But we're not going to go through the process of being paid fees and then buying on market. We can't do that. [Technical Difficulty] Yes. So we're alive to this very thing, and we're doing what we think is most efficient and realistic. Okay. Thank you. Any other questions or comments from anyone? Okey-dokey. We can all get on with our day. All right, look, thank you very much. Really appreciate your time, once again. Hope we've been complete in our commentary to you, and hope we've answered all your questions. If there are any other questions that you've got, that you don't want to put in the public forum, then give them to us, we'll make a decision about how we can answer them without actually being a direct answer to something that should be given to everyone. But please do that. And we hope to see you -- we hope to speak to you before the next quarter on that point. And given the comments I made and Danny made about the software development efforts, it was our intention to provide our shareholders with a strategic update on our software strategy. That's still in the mill for us, and Danny has got to talk to the Board at the February meeting about that very thing. So I would like to do that, and we'll talk as a Board about that. I'll talk with Danny about that. But I do think that we sometimes forget that underpinning this business is software, and underpinning that software is a software strategy and a software development capability that has to be extraordinary. And we're very fortunate to have a small team, but it's extraordinary. So we want to convey that to you. We want to convey the sort of strategy that we have around our software suites, and we'll look for a time to do that. And again, as I said, we'll deal with that from our own point of view at the February Board meeting. Danny, any closing comments?
Danny Maher
executiveThanks, everyone, for your support. It's a bit of a journey, but hopefully, we're entering a good phase. Wish me luck in Mexico.
John Grant
executiveMexico. Iain, anything from you?
Iain Bartram
executiveJust reiterating the comments. Thank you for the support and we'll keep moving towards our goals.
John Grant
executiveThank you, Maggie. Thank you very much. Everyone, have a good day. Cheers.
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