Hewlett Packard Enterprise Company (HPE) Earnings Call Transcript & Summary
September 10, 2020
Earnings Call Speaker Segments
Jim Suva
analystOkay. We are live. And hello there, everyone, and thank you so much for joining us. My name is Jim Suva. I'm the IT hardware and tech supply chain analyst here at Citigroup Investment Research. This fireside chat is with Hewlett Packard Enterprise, stock ticker HPE. Vishal Lall is joining us. He's the Chief Operating Officer of the Intelligent Edge business. I do want to start things off by talking about, first of all, please see Hewlett Packard Enterprise Investor Relations site where they have their harbor statements, which refer to risks and uncertainties as well as forward-looking statements. We do note also that the company has a lot of SEC filing documents on that. Citigroup Investment Research also has disclosures that are accompanying this. And if you're a MiFID II investor, please make sure, our client in the MiFID II regions, that you have those agreements in place. Media and press are expected and asked to politely disconnect. This is not for media and press. This is for institutional investors only. So I want to set that stage. And then I want to introduce Vishal Lall, the Chief Operating Officer of the Intelligent Edge business. So we're going to keep this discussion around Intelligent Edge. But Vishal, to start things off a little bit, can you give us a little bit of background about yourself, first, before we start talking about Intelligent Edge items?
Vishal Lall
executiveAbsolutely, Jim. First of all, thank you for having me here. I'm excited to be here at this fireside chat, and good evening, everybody. My background, I've been at HPE for a few years now. I started at HPE back in 2012, so 8 years ago. Time has just gone by. And before I started at Aruba about 6 or 7 quarters ago, I was the Chief Strategy Officer at HPE. So I ran strategy for the company, working very closely with our CEOs, Meg Whitman first and then with Antonio Neri. And I've been in this new role, which is the COO of the Intelligent Edge business, now for 6 or 7 quarters.
Jim Suva
analystWell, that's great. It's interesting. You have a long history with -- working with Hewlett Packard Enterprise and their leaders, as am I. I've been doing this job for decades.
Jim Suva
analystVishal, can we talk a little bit about, for those who aren't that familiar with what Intelligent Edge for the segment of Hewlett Packard Enterprise, maybe some real-life examples so that people can actually, in their mind, envision and embrace what these Intelligent Edge segment and examples are and what you're doing.
Vishal Lall
executiveYes. No, thanks, Jim. Thanks for the question. I'll give you a little bit of history in terms of kind of how we got started. So we got started at this segment, we broke this segment out about a couple of years ago, maybe a little bit longer than that, as we were looking at the overall strategy of the company. And we basically said, "Hey, there's a set of data center and cloud technologies, and then there is a set of technologies outside of the core data center that are going to get more important as we move forward." And that was kind of early on, right after the -- we had acquired Aruba as 1 of the 4 tenants of that particular segment of the market. And that's kind of how we got started. And then really, the easiest way to think about the Intelligent Edge is a set of technologies that enable experiences -- let's say, experiences as well as business outcomes outside of the core data center. So think of technologies, to your question -- to your point, Jim, in terms of specific examples. So things of -- think of technologies that power an office campus, a hospital, a stadium, a factory, a cruise ship. So things of that nature basically where compute, connectivity, security sector come together at the edge outside of where the core data center is. And the reason I said experiences and business outcomes are both important because they come together very, very interestingly and very meaningfully at the Intelligent Edge. So when I say experiences, think of how an end user, whether it's a customer or a guest or an employee, interacting with technology. So think of a guest checking into a hotel kind of experience around that or a fan enjoying a game in the stadium, right? Think about the experience around that. And business outcome, as we all know, is equally important because that's what drives the ROI and [ new ] business case for new technology. And in terms of the Intelligent Edge, it takes on more meaning because things like uptime in a factory, uptime in a fast-food store, they're all relevant and they're directly connected to that. So that's kind of how we think about Intelligent Edge, and that's how we pulled it together in terms of a segment. And really there are 4 attributes that define -- 4 technology attributes that define Intelligent Edge. There's connectivity. There is security. There's an analysis of the data that is generated at the edge, and there's autonomous operations. And I'll get at this a little bit more, right? Connectivity is foundational. And as you know, we are -- that's been a core strength of ours with wireless, with wired technologies, also new types of connectivity technologies, Bluetooth, ZigBee, et cetera. LTE 5G, another element of technology. So connectivity is foundational because it's all about connecting devices and users at the edge. Second is security. And also visibility, right, because device visibility is very important at the edge. And again, these are -- processing happens outside of the 4 data centers, outside of the firewall environment. So security becomes absolutely paramount in this world. And then the third is the value that comes from analysis of the data, right, because you are just analyzing tons and tons of data. Think of whether it's data from a machine in a factory or a jet engine in flight. There's a ton of data that gets generated, and there's where technologies, such as machine learning, [ come into play ] . And then finally, the edge needs to be autonomous. What do I mean by that? What I mean is you can't always rely on connectivity back into the cloud or into a data center for mission-critical scenarios. Think of a store, right, like a fast-food store. Again, I mean, at some point, if you lose connectivity to the cloud, you just can't stop serving your customers. So again, these operations need to be autonomous, and that's a critical element of how we define the Intelligent Edge. So in summary, that's kind of how we think about Intelligent Edge and kind of -- I just wanted to give you some history of how we thought about the segment and why we broke it out as a segment as part of the company.
Jim Suva
analystAnd ballpark, is my memory correct, you're about 10% of total Hewlett Packard Enterprise? Am I right on that?
Vishal Lall
executiveThat's approximately correct, Jim, a little bit -- a lot higher than that. But yes, we are about a $3 billion segment.
Jim Suva
analystOkay. Got you. Who are your primary competitors that you typically may go head-to-head with against in the marketplace out there in the world?
Vishal Lall
executiveSo here's kind of how I would answer that question, right? There's a set of traditional customers that are -- that we directly compete against day in and day out today, and then there are a set of customers where we see competition in the future. So if you look at it today, it's Cisco, it's Arista, it's Juniper, it's Meraki -- Cisco Meraki, right, companies like that, Extreme, RUCKUS, right? So those are all kind of connectivity companies. That's where -- whom we compete against today because the bulk of our revenues are there. As you look at the vision going forward, which is more IoT, connected devices, more analytics at the edge, right, so there's -- that competitive set is much less defined, right? So there are companies like the ones I just spoke about, other infrastructure companies. Cloud companies are also trying to access that space. There's a whole bunch of start-ups. So much more muddy in terms of the competitive landscape there, but also gives a lot more opportunities for a new emerging vendor. So that's kind of how we think about the space. There's a set of competitors we compete against today and a bunch of emerging companies in a less defined space where we think competition happens 3 or 5 years out.
Jim Suva
analystNow normally, we would be having this discussion, you and I, on stage in New York in front of hundreds of people. But I'm doing it from my home office, and it looks like you're doing the same. And my children are doing remote education. Can you help talk to us a little bit about on one hand, we have remote-from-home learning, remote-from-home working, yet IT budgets seem to be pressured as companies work their way through coronavirus. Can you help me kind of reconcile or talk about these opposing dynamics and the impact on your segment.
Vishal Lall
executiveYes. Absolutely. So let me pick it up this way, Jim, right? I mean if you look at the past many years, and again, I'm kind of thinking -- talking from my old strategy hat as well here for a second, there's always been pressure on CIO budgets, right? But -- and exactly to your point, it's just become much tougher in the COVID world as enterprises are getting much more conservative and have become much more conservative in this setting, right? But that being said, if we look at the past few quarters now, right, customers are rebalancing budgets within their envelope to spend on customer and employee experience, right? So when COVID started, we got a tremendous amount of demand for enabling exactly these home offices, right? So we have these products which enable -- we basically bring the corporate network to an employee's home, and we saw a tremendous amount of demand around that type of technology. As we go forward, what we are starting to see is demand for areas like micro branches. So think of a bank, right, retail bank. Every branch -- if employees start working from home, the banks want security all the way into -- and connectivity all the way into an employee's home. So we are starting to think about what that means. I mean we are basically calling it a micro branch architecture. I'll get into an acquisition that we are working on in just a second just to illustrate that point more. But then also, what I'll say is as we kind of look at the response to COVID, right, the impact varies by customer segment, by industry, by geography, right? So camp like offices where you and I work on a day-to-day basis is one segment, right? But there's a whole bunch of other industries in which people still go to work, right? Think of manufacturing, think of health care, right? So again, those are -- there's a different set of dynamics that we are starting to -- that are playing out in financial services, public sector, health care, et cetera. However, whether it's offices like ours where people are working from home, we are selling them remote working solutions. But at the same time, what we are seeing is a set of -- a different set of dynamics at play by country, by customer segment. And then certain countries are getting more impacted by COVID, certain countries are back. I mean if you go look at Europe or certain parts of Asia, people are back in the offices, right? Spending has picked up again. So again, the dynamics vary quite a bit based on industry, based on customer segment, based on the geography, right? But again, overall, we feel that we are very well positioned whether people want to work from home or remotely. We have micro branch type solutions. And then for our customers who are in their facilities, whether it's a manufacturing facility, a health care facility, et cetera, we are seeing -- we're seeing pretty good demand there. And actually, in certain ways, I think we are starting to see some rebound in demand happen as we speak right now.
Jim Suva
analystAnd are there differences that you see from like enterprise or larger companies and the small and mid-sized IT budgets, whether it be now or the spending trend that you look out for the next 1 to 3 years?
Vishal Lall
executiveYes. I think there is a difference, right? SMB has definitely been more impacted by COVID, right? And though we have seen some strength in the segment over the past couple of quarters, they are under more pressure. And -- however, I feel optimistic about the prospect and the medium to long term for SMB spending as well because, I mean, I don't know if you know or not, but pre-COVID, SMB was growing at a pretty good clip and was somewhat outpacing enterprise. And we expect that growth trajectory to come back. And specifically for the SMB, I mean, we've actually launched a set of products in the last, I would say, 18 months or so. There's a brand called Instant On that is very focused on the SMB segment. And again, in the March, April time frame when we first got hit by COVID, we were expecting that market to suffer more than it did. I think it's been -- definitely had an impact, but it's been less than what we thought it was going to be. So enterprise, we feel, is going to come back faster. We see SMB -- we believe SMB -- it will take a little bit longer for SMB to come back, but we are definitely seeing some strength in that market [indiscernible].
Jim Suva
analystLet's take this now, next question, about concerns and excitement as you look ahead. Maybe let's first start with concerns since I feel like a lot of 2020 has been trade wars, can't ship to certain customers, pandemic, wear your face masks, no handshaking. Let's start with concerns. So what's your most concerns? And then once you rattle off your list and talk about some of those, we'll talk about what gets you most excited.
Vishal Lall
executiveI mean you kind of -- the concerns have changed over time, right? At the beginning of the -- right after Chinese New Year, our concern was supply, right? As you rightly pointed out, it was the [ supply ] sector that came back pretty quickly. Right now, those things are pretty stable. I think the biggest concern that, at least, I personally have is just the macroeconomic, right, if the macroeconomic climate is the impact of COVID and how depressed enterprise spending on IT will be because of COVID. So that's, in my opinion, the biggest concern.
Jim Suva
analystOpportunities. I want to be a positive looking-forward guy as you look ahead. And at some point, we'll get to have a nice coffee and tea and sit down together and talk in person. But what are the opportunities as you look ahead as you're working from home as am I?
Vishal Lall
executiveYes. So I think -- I mean, we look at it this way, right? I mean leave the macroeconomic alone for a while. I mean it will do what [ we think it will ] do. But as we look at it from a perspective of how we stand, so I mean, there are a few things that make us feel very good, right? And again, we saw a lot of these trends in the early part of the year, in our Q1, which started in November of last year, and number one, being just the product portfolio, right, that we have. We are very innovative, very differentiated. And in multiple analyst firms, right, whether you take a Gartner or a Forrester or an IDC, they all rate us and Aruba technologies, the Intelligent Edge, HPE Technology as the leading technologies, right, on their respective competitive [ map ]. So products like AirWave, Aruba Edge Services Platform, which is a cloud data platform, our recently launched CX switching platform are rated very, very high. So we feel very good about that, right? We are considered an innovative company with a differentiated portfolio. And which basically what that means is it drives high gross margin side, which are good for us, good for our investors. And then very few vendors provide full portfolio that we do, right, all the way from wireless to switching, data center campus. And then we just announced recently wide area network -- a software-defined wide area network company called Silver Peak that we will be acquiring. So again, that -- the portfolio that we have is better than what we have ever had. So I think that makes us feel good. And then from an industry perspective, we are very well-known in terms of being a very customer-centric company. And we have this mantra called customer first, customer last, which is just being all about the customer. So that's been a differentiator for Aruba for -- and the Intelligent Edge segment for a while. That serves us quite well. And the last thing I would say is in the last 18 months or so, we've really strengthened our execution capabilities. So -- which is now starting to pay dividends. We've gained some share as we -- since the start of the year, which is good, even in a market that has gotten hit by COVID. So overall, I mean, we feel good about how we are positioned. The market size is good. The opportunity in front of us is good, right? We target about a $40 billion TAM, right? And like, we are about $3 billion. So a lot of headroom for us, right, to grow. So a lot of opportunities. I think we are very well positioned. I think the one x factor is macroeconomic. But again, I think we are starting to see some strength, specifically in some segments like I mentioned earlier and some geos, which are coming back. So we feel good overall the way we are positioned right now, Jim.
Jim Suva
analystI do look at your reported segment, which your Investor Relations gives details of, and I'm not sure that the July reported quarter is indicative of a normal world or a normal environment given coronavirus and all. So whether you address the next question about your year-over-year growth rates that you've been seeing, whether you look at this quarter or maybe a trailing full quarters or whatever, can you talk about which segments within your reporting segment or products have been growing and which one are kind of under pressure? Because of course, this quarter had coronavirus. But if we look back the past several quarters, it looks like in total sales, it's seen some pressure.
Vishal Lall
executiveYes. So I think there's a -- let me start a little -- going back a bit, Jim, right? So back in 2019, we had some execution issues, specifically in the North America segment, right? And then when I first came on board, that was when we were -- we actually changed the complete execution of that segment. We changed the way we go to market there, changed some leadership. And all of a sudden, we are starting to see really good return from that particular segment. So that segment had declined double digits. In the last 3 quarters, we have seen growth back in that segment despite COVID, right? So that tells you that execution was an issue there, which we have fixed, and we are starting to see the benefits of that, right? Especially in Q1 this year before COVID, we saw fantastic results from that segment -- from that particular part of our business. And then as we go forward, right, if you look at the early part of the year before COVID hit, we were growing. We were growing pretty well. And then again, in the last reported -- in the first couple of quarters, we grew. We took some share. In the last quarter, again, we've declined year-over-year, about 10%, 11%. Quarter-over-quarter, we sequentially grew, but that was pretty much in line with the market. So if you look at the market, it declined somewhere between 11 and 14 points, quite impacted by COVID, right? But again, these are segments that have had historical growth. And as we go forward, both switching and wireless LAN, we expect them to grow in the single-digit range over the next 2, 3 years easily. And especially, we may get some strength and -- with low compares as we come out of COVID. So my point being is if you look at the market, it's a single-digit growth market. We've taken some share recently. I think we are well positioned to grow faster than the market, and that's how we are approaching the market as we go into the fourth quarter of our fiscal and then the next fiscal year.
Jim Suva
analystCan we talk a little bit about Silver Peak? Explain to those on the line what that acquisition is all about, the investors on the reason for this strategic acquisition and dig into this a little bit.
Vishal Lall
executiveYes. Sure. So thanks, Jim. Silver Peak is a significant acquisition for us, right, and we're excited about it. I mean as we announced, it's over $130 million in revenue. We are paying about $925 million for it. So a large acquisition, probably the largest that we've done at the Intelligent Edge segment. And this is focused on the SD-WAN, the software-defined wide area network, sector, which is what Silver Peak does. And Silver Peak is a leader. If you look at the Magic Quadrant, they're positioned as 1 of the 2 leaders in that -- for the entire market. So what we wanted to do was buy somebody at scale at, who was a leader, would really make a difference to our overall portfolio as well as more. And then in terms of what Silver Peak does, right, so one of the -- as I earlier discussed, right, applications and data are moving to the edge. And for that, you need secure connectivity from edge locations, whether it's offices, whether it's stores, et cetera, into the cloud, right? And earlier, what companies would do, they would build dedicated circuits, right, leased lines, what you call MPLS circuits, back in -- from every location back into their offices. And what SD-WAN does is it has a software-defined architecture where it actually goes over the internet. So -- and creates a secure connectivity between branch locations, stores, offices, factories, et cetera, back into the cloud, right? And so what it does is it's faster, it's self-driving and automated architecture. And it drives significantly lower TCOs for companies, right? And today, I mean, if you look at the size of the market, billions, tens of billions of dollars are spent on these circuits. And so that's the market opportunity in front of us with SD-WAN. The market is early. It's growing somewhere around the 20% bar. Right now, that market is about $2 billion or so, expected to grow to $5 billion very fast. So a big opportunity in front of us, right? And so the momentum is pretty strong, and that's kind of one of the reasons we went after that particular market because it's an adjacent -- very close adjacency to what we do, and it's a product and a solution that can be carried and combined with our solutions by our sales force. So net-net, that's kind of why we went after that market. So we are very excited about that. It strengthens our edge-to-cloud strategy. It is a large growing market. There is a very clear business case around TCO for customers as well as flexibility and automation, right? And we're feeling good about this particular acquisition, will be closed in -- sometime in this month. So it should be done pretty soon. And again, like I said, financially, it's $100-plus million fast-growing company. So it will make an impact to our financials as well.
Jim Suva
analystAnd when you mentioned -- I believe you said that you think your segment can grow ballpark, I think you said low single digits like 3%. Does that include Silver Peak excluded? Or is it just Silver Peak's so small, it doesn't move that number at all?
Vishal Lall
executiveNo, Jim, I was talking about the market growth, right? I was talking about a 3 -- single -- low single digits is what we expect the market to do. Of course, we want to grow faster than the market, right? So of course, we'll be growing faster than the market. And Silver Peak will add -- it's not that small, right? It will add a point or 2 on top of our growth because it's $130 million, $150 million. It's growing relatively fast. So it does drive some growth on top.
Jim Suva
analystOkay. In your segment, if we were to look out kind of pretty long term, what percent of revenues do you think your company will represent at the total company, meaning Intelligent Edge? I think it's 10%, 11%, 12% today. I assume you expect to outgrow some of the other parts of Hewlett Packard Enterprise. Is that correct?
Vishal Lall
executiveThat's correct, Jim. I mean we are, as a company, we are investing behind this particular segment pretty hard. As you know, Antonio announced a $4 billion investment in this particular segment a couple of years ago at Discover, our customer conference. And so we are investing behind this. We believe this is a growth engine for the company. And we are -- both from an OpEx perspective and a balance sheet perspective, there's investment behind it. We are at $3 billion right now. Our next milestone is $5 billion, right? So that's kind of the next mark that we are working to, and we are working to scale the business accordingly. And so that's where we are right now. So again, I think the opportunity is [ immense in product ]. Just in the 4 markets, like I said, there's enough share opportunity. And then some of the other areas I spoke about, there's new opportunities. So lots of potential. It's all about execution and making sure we can go after the markets in a systematic, organized manner, and I think we are doing that. So again, for us as a management team, we are focused on the $5 billion mark as kind of the next milestone, and we'll take it forward from there.
Jim Suva
analystAnd Vishal, during our conference, many companies talked about 5G as a potential beneficiary to their business. Does 5G impact your business? Is it a catalyst? And if so, how and why? Maybe some examples so people can actually grasp what you're talking about.
Vishal Lall
executiveAbsolutely. No, you're absolutely right, Jim. 5G is a demand driver for us because it does a few things, right? It doesn't -- first of all, it will drive a refresh of the IT networks, right, because of the speeds. We'll have customers who will want to upgrade their current IT network, so -- which is beneficial to us. And the other thing it does is it enables a bunch of new use cases, right? And especially, I think, in terms of examples, I think the ones that I would cite are around smart factories and connected devices, such as IoT devices, right? Both of them -- connected factories, for example -- connected smart factories, they mostly work on wide architectures today, right, just because the requirements are such they need ultralow latency and then 5G will enable that. So there'll be new types of use cases, mostly in factory settings, IoT devices, et cetera, that will come on board. And WiFi and cellular -- WiFi is kind of what we offer. Cellular is kind of the next generation of 5G -- are complementary technology and they have coexisted, right, for many, many years. And we'll see the evolution as we kind of -- as 5G comes along, we'll see the next generation of wireless, whether it's 6 or 7, right? They'll all come together to provide a very seamless connectivity. And -- but that being said, right, we've seen 5G adoption in the enterprise to be a bit slower than we had anticipated and what the industry had anticipated a couple of years ago. I actually sit on the World Economic Forum's 5G council. And my observation is that most of these are still in POCs. Most of these smart factory-type implementations are still in POC phase. So I think they will grow eventually, but again, we expect this to be a demand driver for us. I think there's a saying at Aruba, which is interesting, which basically says that every G has been good for us, and this one should be no different. So again, I think it should be a tailwind when we see expansion of this particular technology going forward.
Jim Suva
analystI like that. Every G is good for you. So speaking of Aruba, the company in late 2018 or '19 hit a bit of a rough spot, but then you really turned it around pretty quickly. Can you walk us through about kind of what happened for that little hiccup or rough spot? And what did you do to fix it? And how should we think about it going forward?
Vishal Lall
executiveYes. No, good question, Jim. I mean I think it was very much a sales execution related problem, right? And we -- once we started seeing that, we tried -- we diagnosed it pretty fast and kind of it was -- we were starting to see EMEA and APJ continuing to grow, right? But it was North America that was declining. So it wasn't a product issue, right? It wasn't anything else. It was pretty much sales execution. And what had happened was over time, the model that we had in North America was a model that wasn't scaling, right? It was a model that Aruba had, had at the time of acquisition when they were less than $1 billion, $700 million or so worldwide. And again, so we hit a cap, right, in terms of just the ability to scale, right? And so what we did was we basically completely unwound the model. We restructured our entire North America sales force, and we aligned them to customer segments, right? So large accounts, small -- large accounts, medium accounts, small accounts. And we also made some personnel changes to put some leadership in place to drive kind of that structure. And the results have been very favorable. We were somewhat worried about the change that we were making. We made it at the end of the last fiscal, F '19. But again, coming out of the gates in FY '20, we've had fantastic results. Like I said, I mean, we are seeing double-digit growth in that business, at least in bookings for that business, right? So even in the last quarter, which is Q3, which ended in July, we saw a 12% year-over-year bookings growth in North America, right? And that is in the middle of COVID, just to remind you, right? So again, I think that's one example of where we diagnosed the problem quickly. We kind of took the bold step to fix the problem, and we are starting to see the results of that. So we expect to -- we've gained some share in North America. We expect to continue getting share as we go forward.
Jim Suva
analystYou mentioned every G is good for you. We talked about 4G and now 5G. What about the shift from 100 gig to 400 gig? Does that hit your radar screen? And if so, how should we think about the impact and opportunity there?
Vishal Lall
executiveIt does from a switching perspective, right? So I think it absolutely does. And I mentioned earlier, Jim, that we have invested in this new product called CX. It's a completely new port base. It's a cloud-native port base for switching, very analytics focused. And we are starting to yield -- break into some very, very large accounts using that as kind of the entry point for large customers. So again, this is relatively early. This is the first year in production for that particular product line. And we are seeing very, very good traction. So we feel very good about it, especially as I talk to our sales teams. They are starting to -- they are very excited about this CX opportunity because, I mean, if you know the history of Aruba, it's been mostly WiFi. And then switching, we have some legacy switching platforms from HPE. But this is a brand-new, kind of one of the leading switching platforms in the industry. So our sales guys are feeling very good about it. They are starting to have conversations with larger clients like they have not had in the past with this particular client. And the 100 to 400 G is definitely a catalyst for that, too. So we're excited about the opportunity. We're excited about this new platform, and I think we are starting to see some really good traction with large customers.
Jim Suva
analystAs operating officer, I'm sure you're not like the financial officer, but I'm sure you calculate and still take a look at margins.
Vishal Lall
executiveAbsolutely.
Jim Suva
analystCan you talk about your margins for your segment? Maybe historically and kind of currently and looking ahead, what are the puts and takes of the margins?
Vishal Lall
executiveYes. We are very focused on the margins, as you know, right, I mean, given all the software content that we have. And most of our value-add is in the software, right, because [ we sell as an appliance in ] the networking business. Our margins are pretty much what we would expect from a networking vendor with differentiated products. So our gross margins run in the low 60s, right, and we expect our gross margins to hold steady and even improve over time as we add more software [ to the portfolio ]. Take the example of Silver Peak, right? That's a good example. Silver Peak has software-like gross margins that are slightly higher than the current Aruba gross margins that improve the overall gross margins of the business. So overall, the gross margins are healthy. They are stable to improving, right? And in terms of the overall operating profits of the business, of the segment, we actually have driven a lot of profit improvement from FY '19 to FY '20. So this year, you'll see much higher profitability at the bottom line from this particular segment. And then as we go forward, we feel that there is further potential for overall margin improvement at the Intelligent Edge segment as we get more leverage from scale and as we just improve the way we operate, right? So we can get more efficiencies, and we are getting more efficiencies. So definitely, that's a focus for us, improve -- basically, stay with high gross margins and then improve the operating profits, which we are doing year-over-year and we'll continue doing going forward as well.
Jim Suva
analystSo I'm looking kind of at your financial results, and it looks like they have been trending up year-over-year in the past several quarters despite coronavirus. Is that because you're selling less hardware and more software and security? Or is it something different? Because what I'm wondering is if you return back to growth, will margins continue or margins see the opposite as far as growth goes? Because this year, you're up year-over-year for margins.
Vishal Lall
executiveYes. No. No. Those are [ holistic ], Jim, right, because the way we are -- there are multiple levers to it, right? There's a mix shift because we are adding more and more software into our solutions. So definitely, the gross margins are going up. But we are getting more operating margin benefits as well, right, from scale, from the way we are operating, of just driving more efficiencies in the business, right, using our channel more, right, in terms of going to market because it's less costly than using a direct sales force. There's a whole bunch of things we are driving from an operating margin improvement perspective, and that's sustainable. That's not a short-term blip that you see in the P&L.
Jim Suva
analystGot you. Okay. And then when we take a look at next year, whether it be revenues or margins or go-to-market or your sales force, what are the things that you're focused on, Vishal, as Chief Operating Officer, assuming we come out of coronavirus? I meant next year meaning fiscal year because your fiscal year is quickly coming to a close here, if I remember right, the end of October.
Vishal Lall
executiveYes. It is correct, Jim. And it's a good timing because we are right in the middle of planning for the next fiscal year, right? And as -- in the segment as a management team and even as [ it take ] Antonio and Tarek, kind of our CEO and CFO and the Board, the focus for Intelligent Edge is to drive growth, right? So end of the day, what we are doing is just figuring out how we can grow faster, right, grow faster than the market. So we are -- that's the focus right now is how do we grow faster than market. How do we integrate Silver Peak and grow faster by driving revenue synergies, right? So that's the #1 priority for us, right? Number two, like I said, is we are all very, very focused on gross margins, right, because, I mean, end of the day, that drives a lot of the profitability for us. So we are focused on that. And then third is the set of efficiency that we are driving overall, right? I would say one thing I would do is I'll call out kind of our supply chain as we are talking about operations. It's just been spectacular. The conversion rates that we have had from the supply chain, I think, is industry-leading. And some of the reasons we've gotten some share earlier in this year was because our supply chain just executed really, really well, right, the Intelligent Edge supply chain. And we were able to get products into the markets where our sales guys were selling. And we heard from a channel that we were just better positioned than our competitors, right, in terms of product placement. So overall, operations and execution is an important element of it, but it's all -- the focus of the entire team is on future growth.
Jim Suva
analystSo you seem pretty encouraged about the Silver Peak integration. Are there other parts, and you don't have to identify companies or whatever, that customers are asking you to just say, "Hey, Vishal, we wish you had a few more things here or there on our menu of desired, of wish list items?" Or do you have the exact menu that everybody is asking for?
Vishal Lall
executiveNo. I mean the menu is endless Jim, right? We could keep going. The way at least we look at it is there's so much opportunity in kind of the space we have right now. We need to get Silver Peak to work. It's a large integration for us, right, given the size of the segment. So we need to get that to work, and the focus will be all in making sure that we are executing on that, right, and the business case that we have promised to the Board. So that's number one. Number two, if you look at kind of adjacent areas, the way at least I think about acquisitions is, my personal perspective, is that there has to be go-to-market scale and leverage. If you go into a -- if you go and do an acquisition where you can't leverage your go-to-market, it's difficult, right, to get synergies. There, you're basically relying on cost synergies. So any time we look at an expansion through acquisitions, it has to be an adjacency that can leverage our go-to-market. So that's how we think about acquisitions. There's a whole bunch of areas, and I -- and these are just examples. I'm not going to give you -- I'm not giving you any -- these are not areas we are focused on, right? But these are examples of areas where we are looking, and we will continue looking, whether it's adjacencies to networking like SD-WAN we just spoke about, right? There are other IoT-type adjacencies to networking. There's visibility of devices out in the -- especially on IoT and connected devices, right? There is security, especially security around the Intelligent Edge, right? There's analytics. There's a whole bunch of those types of areas, Jim, kind of like -- remember, if you go back to the 4 things I just talked about, connectivity, security, analytics and autonomous. So that's the strategy that we have, and we are looking at -- we look at capabilities and in that context, we look at acquisition [indiscernible].
Jim Suva
analystAnd when you look at that strategy -- this week, during our conference, we had some companies like they don't directly compete with you, but somewhat they're in that end market. A little bit of like Ciena, Corning, who has optical and connectivity and stuff like that as well as Keysight talked about a slowdown. Does that surprise you? Or are they just different markets? Are you seeing similar functions there?
Vishal Lall
executiveYes. I would say they are -- I don't know -- I haven't followed them, Jim. So I don't know if the slowdown is kind of like temporary, if we're seeing it for a few quarters or just longer term, right? In our market, I mean, absolutely, we have seen a slowdown in terms of like if we just look at the last quarter, right? Like I said, the market declined 12 to 14 points, right? So we have seen a slowdown, but we are seeing a resurgence as well. And as we look out into the next calendar, we think the market is going to expand back in the next calendar, right? We are -- I mean, we are seeing -- we are definitely seeing strength in many geographies, right? And one of the things I should mention is one of the things that is driving growth for us is stimulus that many of the companies -- many of the countries have out there, right? I mean take the U.S., take Japan, take parts of Europe. There's a lot of stimulus money that's now starting to show up in IT spend, right? Some of the large wins that we had last quarter were actually fueled by stimulus, and some of the large RFPs that we are seeing now are fueled by stimulus as well. So definitely, that money is showing up and showing up in company spend. And federal, SLED business, education, those have been some of the strengths for us, right? So I'm confident that things will come back next year as we look into the next fiscal and the next calendar.
Jim Suva
analystAnd as we wrap up this call, could you maybe, Vishal, talk about a couple items that you're very excited for and optimistic for assuming the pandemic -- the coronavirus is behind us? What are you excited for and you want investors to know why they should trust in you and Hewlett Packard Enterprise and put their money behind that trust?
Vishal Lall
executiveYes. I mean I think -- I mean, again, like I said and if I focus this conversation on Intelligent Edge segment, right, we are leaders from an innovation perspective, right, from a product position perspective. I think our portfolio is very, very strong, right? We have a strong go-to-market, good execution, right? And if you look at -- look out 3 to 5 years, right, there's a lot of opportunities in front of us, especially driven by what you said, 5G, IoT, some of the analytics at the edge, right, just edge computing. So tons of opportunities in front of us. We are going after those opportunities. We have a differentiated portfolio. We have strong, solid execution. And then what we're targeting is good top line growth and good bottom line growth, right? So from an investor perspective, this is a company where you'll see like growth in revenues and growth in [ operation as well ].
Jim Suva
analystWell, I want to sincerely appreciate you for your time and I appreciate Hewlett Packard Enterprise Investor Relations for all the one-on-one meetings that they've been hosting today. And I looked at their schedule, and it is absolutely packed. And with -- ladies and gentlemen, this now concludes our call with Vishal Lall, who is Chief Operating Officer of Hewlett Packard Enterprise's Intelligent Edge. Thank you so much, and we wish you all a safe day. Thank you.
Vishal Lall
executiveThank you, Jim. Thank you, all.
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