Lemon Tree Hotels Limited (LEMONTREE) Earnings Call Transcript & Summary

May 30, 2025

National Stock Exchange of India IN Consumer Discretionary Hotels, Restaurants and Leisure earnings 71 min

Earnings Call Speaker Segments

Operator

operator
#1

Ladies and gentlemen, good day, and welcome to the Lemon Tree Hotels Limited Earnings Conference Call. [Operator Instructions] Please note that this conference is being recorded. I would now like to hand the call over to Mr. Anoop Poojari from CDR India for opening remarks. Thank you, and over to you.

Anoop Poojari

attendee
#2

Thank you. Good afternoon, everyone, and thank you for joining us on Lemon Tree Hotels Q4 and FY '25 Earnings Conference Call. We have with us Mr. Patanjali Keswani, Chairman and Managing Director; Mr. Kapil Sharma, Chief Financial Officer; Mr. Sanjay Rai, Chief Revenue Officer; Mr. Mayank Sharma, CFO, Fleur Hotels; Mr. Prashant Malhotra, Chief Operating Officer, North and East; and Mr. Niket Sood, Vice President, Commercial Strategy of the company. We would like to begin the call with opening remarks from the management, following which we'll have the forum open for an interactive question-and-answer session. Before we start, I would like to point out that some statements made in today's call may be forward-looking in nature, and a disclaimer to this effect has been included in the earnings presentation shared with you earlier. I would now request Mr. Keswani to make his opening remarks.

Patanjali Keswani

executive
#3

Thank you, Anoop. Good afternoon, everyone, and thank you for joining us on this call. I will be covering the business highlights and the financial performance for Q4 and for the full year FY '25, post which we'll open the forum for your questions and suggestions. In Q4 this year, Lemon Tree recorded its highest ever fourth quarter revenue at INR 379.4 crores, our revenue grew 15% compared to Q4 last year, while net EBITDA grew 17% year-on-year to INR 205 crores, translating into a net EBITDA margin of 54%, which increased 109 bps year-on-year. Q4 FY '25 recorded a gross average room rate of INR 7,042, which increased by 7% year-on-year. The occupancy for the quarter stood at 77.6%, which increased 557 bps year-on-year. This translated into a RevPAR of INR 5,462, which increased 15% year-on-year. The total revenue for the year stood at INR 1,288 crores, which was an increase of 20% over FY '24 and the EBITDA stood at INR 637 crores for the full year, which also increased by 20% over FY '24. Fees from management and franchise contracts for third-party owned hotels stood at INR 16 crores in Q4, an increase of 11% year-on-year. Fees from Fleur Hotels stood at INR 28.3 crores in Q4 '25, an increase of 19% year-on-year. Total management fees for Lemon Tree stood at INR 44.4 crores in Q4, an increase of 16% year-on-year and INR 149 crores for the full year, an increase of 22% over FY '24. The company's profit after tax stood at INR 108.1 crores in Q4 FY '25, an increase of 29% year-on-year. Cash profit for the company stood at INR 143 crores in Q4, an increase of 22% year-on-year. Total cash profit generated by the company during FY '25 was INR 382.4 crores, an increase of 30% over FY '24. The debt of the company decreased by about INR 190 crores during the year from INR 1,889 crores to INR 1,699 crores this year. Debt-to-EBITDA ratio in FY '25 for the company stood at 2.67x, which is a 25% reduction over 3.57x in '24. On the asset-light side, in Q4, we signed 15 new management and franchise contracts, adding 833 new rooms to our pipeline and operationalized 2 hotels, adding 121 rooms to our operational portfolio. As of 31st March, this year, the total inventory for the group stands at 212 hotels and 17,116 rooms, divided into 10,269 rooms and 111 hotels being operational and the rest in pipeline. Going forward, we are confident in the company's ability to meet the objectives set forth in our 5-year plan ending calendar year '28. As of 31st March '25, the current total inventory for Lemon Tree stands at 85% of the 5-year target. In fact, we are also confident that we will add at least 3,000 rooms to our pipeline this financial year, taking the total inventory this year above the 20,000 number. That is 3 years in advance of calendar '28. EBITDA margin for FY '25 stood at 49.4%, which is 60 bps less than the stable EBITDA margin of 50% highlighted in the 5-year plan. Renovation expenses stood at 2.7% of revenue in FY '25, an increase of 30 bps over FY '24. This increased investment in renovation expenses will continue into this year and a much lesser amount in '27, so that the entire portfolio of owned hotels has been fully renovated and refreshed, post which renovation expenses will close at 1.2% to 1.3% of revenue on an ongoing basis, which will help stabilize EBITDA margin over 50%. We recently also relaunched our loyalty program, Infinity 2.0, along with technology upgrades to our website. With this, we should start seeing an uptick in the retail demand share, which stood at 45% in FY '25 to achieve the target of 66% by calendar '28. With this, I will come to the end of my opening remarks and would ask the moderator to open the forum for any questions you may have.

Operator

operator
#4

[Operator Instructions] The first question comes from the line of Sameer (sic) [ Sameet ] from Macquarie.

Sameet Sinha

analyst
#5

First question about Aurika, Mumbai. Can you talk about the developments there? It seems like the ARR -- at least the retail ARR for retail pricing continues to stay below about 7,000 as we've seen in our spot check. So where do we stand there? What gives you confidence that you'll be able to bring it back up to 11,000 to 12,000 range? And do we need to wait for the seasonally strong period of the year? And if you can talk about within the same context, what's the gating factor and a couple of other examples of maybe other brands that have succeeded in that kind of price range? And then I'll come back for a follow-up.

Patanjali Keswani

executive
#6

Okay. [ Sameer ], let's start with retail pricing. Retail pricing varies from bottom to top by 250%. So what you see today is INR 6,000. In winter on a Tuesday, it will be INR 20,000. So when we talk ARR, we do not talk ARR of a date, we talk about ARR for the year. And typically, retail ARR in high season, which is H2 is 1.2, maybe even 1.3 of H1 because in H1, you are driving occupancy. In H2, you're driving rate. So if you do a retail spot check 6 months from now, you will have a very different number. And then the possible question will be, why is your ARR so low and your retail rate so high? So what is the business? Our business is roughly 55% of what is called negotiated business and 45%, which is non-negotiated or what we would broadly call retail, which is fundamentally business direct to customer or through an intermediary. And the negotiated business is normally with an intermediary like a corporate and so on. How did we do? Well, Aurika, as you know, is the largest inventory hotel in India. So for the first year, 1.5 years, our focus has been to fill the hotel. Typically, once you fill the hotel and there is enough demand generated and awareness of the hotel, both in retail and in non-negotiated -- and in negotiated, then you start repricing once you have the base of demand. So Aurika was on that path. If I look at Aurika in Q4, it did over 80% occupancy versus 65-odd percent in the similar period last year. So we effectively increased the occupancy -- actually, as an exact number, we increased it at 18.2% of inventory. And for the full year, therefore, Aurika last year did 63% versus 53% in its first year of operation. Now we are at a point when we will start looking at price rise. You cannot really increase your price if you are doing subpar occupancy. So I hope that's answered the first question. We are pretty confident that Aurika's ARR will hit. I mean, if you look this winter, it will nearly certainly be over INR 11,000 to INR 12,000 and then becomes the run rate. What is it going forward? Well, in Q4 alone, Aurika gave a return of, I think, an EBITDA of about INR 42 crores at about 67% EBITDA margin. And considering that we invested finally about INR 880 crores in that hotel, I think I'm to say that it got nearly 5% return in 1 quarter, 1 year -- 1.5 years after opening, I think, is a very satisfactory outcome.

Sameet Sinha

analyst
#7

Got it. Second, if you can talk about the retail share that you've spoken about, what gets you from 45% to 65%? What all do you need to do along the way apart from the program that you just spoke about, additional steps from here on to get it there? And what sort of efficiencies, how does it reflect in your income statement if that were to happen?

Patanjali Keswani

executive
#8

So see, retail is the function of underlying demand of what you would fundamentally call individual travelers. So the first -- see, when you have -- when we look at a business, here's how at least Lemon Tree looks at business, we look at fundamentally trends to decide strategy. And after that, what we are very focused on is basically the execution and the cost. We really are very focused on frugality. So the trend line is quite clear. India is at a kind of an inflection point. I think the number of customers who will start using mid-market hotels, which typically starts at INR 36 lakhs per household, which was on the total base of 330-odd million households in India was a very small number, is poised for a big increase. Now this big increase is based on a very small base. So when that starts happening, as has happened in every other country in the world that is moving from lower income towards middle income, the consumption -- the discretionary consumption of items becomes nondiscretionary. And hotels is in the, I would say, the 70 percentile, which means after a bunch of other discretionary items like athletic wear, footwear, all these become nondiscretionary, then hotels and travel come in. So retail naturally will pick up for all hotels in India in the next 5 to 6 years. So that's a given. Now we need to capture our fair share of it. And that is why when I gave these opening comments of mine, I specifically spoke about the loyalty program, the relaunch of it and the juicing of it. So let me give you an interesting number. Hilton has -- with the largest hotel chain in the world is Marriott. It has 210 million -- last I saw 210 million loyalty members and 2.1 million rooms. So here's a rule of thumb. For every room, they have 100 loyalty members. On an average, loyalty members, I would say, should give them a few room nights a year. So here is the second proxy or second statistic. I think 2/3 of Marriott's demand comes from its loyalty program and mostly through its own website. So advantage is stickiness and higher price because they don't have to -- they have no cost of sales through their own website. Let's take Lemon Tree. Lemon Tree has about 1.5 million members, and it has 11,000 rooms, but our rate of growth is obviously on a small base, much larger. So really, we think in another 3 years, we will be operating 20,000 rooms or maybe 4 years. So we have 2 million members by -- say, in the next few months, we will have also 100 members per room, but we do not juice them the way we should. Firstly, our penetration is -- our loyalty membership is -- generates only 25%, 30% of the business, not 65% as in Hilton -- as in Marriott. Number two, and I think this is even more important for us. They come through -- more through OTAs than through our own website. So the advantage of this loyalty program, Infinity 2.0, will be that we will be able to capture more through the cheaper direct channels using loyalty and upgraded website. So let's combine it. We think there are going to be tailwinds. This is the inflection point. We think we are going to significantly improve our own offerings and the reward we offer to members. And as a combination, I am reasonably sure that we will achieve this 2/3 target of our customers as retail in the next 3-odd years.

Operator

operator
#9

The next question comes from the line of Archana Gude from IDBI Capital.

Archana Gude

analyst
#10

Sir, very well explained that loyalty program thing. Maybe one small follow-up on that. Now considering that healthy RevPAR growth to continue and this increase in management fees and renovation costs behind us by FY '28, is it fair to assume that full year EBITDA margin would be at least 200 to 300 bps higher than our current EBITDA margin for, let's say, FY '28? What would be your internal target, sir?

Patanjali Keswani

executive
#11

Net of all expenses, net EBITDA -- well, I don't think it will be 200. Our internal expectation is at least 55%.

Archana Gude

analyst
#12

So that becomes then from 50%, you are saying 55% by FY '28?

Patanjali Keswani

executive
#13

No, no. What I promised is 50% based on Mr. Narayana Murthy principles, which is under promise, over deliver. But since you are asking, I think it will be quite -- it will be closer to 55%.

Archana Gude

analyst
#14

Sure, sir. That's a pretty optimistic guidance, sir. Sir, secondly, on...

Patanjali Keswani

executive
#15

Archana, our revenue grows, now you have to keep in mind last 2 years a very interesting number. And I want to explain it actually generally as an industry number. So here is Lemon Tree that does 50%. Various chains do from 30% to 50% also. How does this 50% get realized? So let me explain. if we do -- like last quarter, we did 54%, 23% was fixed and 23% was variable. One of the -- well, one of the benefits of COVID was variabilization of plenty of fixed costs or at least making them semi-fixed or semi-variable. Now for the last 2 years, our -- so when we say our revenue grew 20%, it means 100 went to 120 and expenses grew 20%, which means 50 went to 60. That means when revenue grew INR 20, our expenses grew INR 10, whereas what I broadly said was that the variable component, which should have been half of that, it should have only grown by 5. Am I making sense to you?

Archana Gude

analyst
#16

Yes, sir.

Patanjali Keswani

executive
#17

So why did it grow by an additional 5? It was renovation, tech investments, which we are OpExing. And all this will become stable and not increase. It will effectively become -- once we make these investments, which we are showing as OpEx, but some of them are investments which can be actually other than financially treated as a CapEx, they will all disappear. So the flow-through that you will -- so think of it this way, we spent, I think, about INR 100 crores, Kapil, last year in renovation, INR 95 crores to INR 100 crores.

Kapil Sharma

executive
#18

Yes, yes.

Patanjali Keswani

executive
#19

We normally spent INR 25 crores to INR 30 crores, we spent INR 100 crores last year. This year, we will spend INR 130 crores. What we are trying to do in order to not give shocks to people like you is, we are trying to make sure the rate of growth of our -- these extraordinary investments are such that they are equal to the rate of growth of revenue. So EBITDA margins are maintained. So this year, we will invest INR 130 crores in renovation at the end of which we'll drop from 2 points -- in fact, this year, it will be 3% of revenue. But then suddenly, we'll drop to 1.2%. So that 2% will come back as EBITDA margin. Similarly, tech investments are 1.4% of revenue will become 0.2%. Then of course, there will be the natural growth of -- nongrowth of our fixed costs because we were doing a catch-up post COVID for the last 2 years where payroll went up significantly. But now going forward, these 3 main contributors to an increase in fixed and variable costs, will all start trending to what I would call norm, which means EBITDA margin automatically will be up by over 3%. So I don't need a very high revenue hike. I mean, if we grow at 15%, 20% a year, which we will, we will automatically trend to 54%, 55%.

Archana Gude

analyst
#20

Sure, sir. And sir, given this debt -- to be debt-free in next 4 years. So should we consider this run rate of INR 400 crores repayment every year and maybe some guidance on capital expenditure for Aurika, Shimla and Aurika, Shillong.

Patanjali Keswani

executive
#21

No, it doesn't work like that. Firstly, Aurika, Shillong is not a very large investment. The government has been very kind in the auction. They have given us a subvention on interest rate of 5%. And so when we look at debt to equity of, say, 1:1, here, we can get away with loan-to-value of 75%. And that too, the interest cost will be at 3% -- 3.5% and there is a GST refund for 10 years. Effectively, what it means our increment -- our income will be 18% higher because of GST and our interest will be 50% lower. And we don't think we require much equity in this project as it happens, number one, because even the lease rent is very low. If I look at our repayment of debt, this year, we generated -- I mean, this year, I think we generated INR 350 crores, INR 380 crores of cash?

Unknown Executive

executive
#22

INR 380 crores.

Patanjali Keswani

executive
#23

Okay, so we invested in CapEx and this and that maybe I think, about INR 100 crores, INR 120 crores. And then we repaid INR 200 crores, and there is a bit of cash on our books. About INR 60 crores is cash on our books. Okay. Next year, this will increase by another INR 120 crores, INR 150 crores. So we will start then investing that money. I mean, repaying debt at a higher rate. And the following year when CapEx of renovation also drops by INR 100 crores. So the repayment is not INR 400 crores a year. It will be say, INR 300 crores next -- this year, INR 400 crores next year, INR 500 crores next year...

Archana Gude

analyst
#24

Yes, gradually that will increase, right?

Patanjali Keswani

executive
#25

Yes.

Operator

operator
#26

The next question comes from the line of Samarth Agarwal from Ambit Capital.

Unknown Analyst

analyst
#27

Am I audible?

Patanjali Keswani

executive
#28

Yes, you are, Samarth.

Unknown Analyst

analyst
#29

Sir, just following up on your point on renovation, what would be the current renovation status in terms of number of rooms completed and how many rooms we expect to renovate in '26 and '27?

Patanjali Keswani

executive
#30

Okay. So the renovation is in -- on 2 basis, and it is at 2 extremes. We are renovating high-value, high-demand hotels like our premiers, wherever we can reprice them significantly. So that is one extreme end of renovation. The other is we are renovating all Keys hotels because they were in a very, very shabby state. So every year, if we spend INR 100 crores to INR 130 crores, you can assume we are renovating anything from 1,000 to 1,500 rooms. We are also renovating public areas. Our entire owned portfolio is 6,000 rooms, of which about 1,000 do not need renovation. They just need minor refurbishment. Another 1,500 need low-level interventions because they are not in markets where we can reprice significantly, but we need to maintain brand standards. And the balance will be renovated between INR 5 lakhs to INR 10 lakhs a room. So at present, I think we have renovated about 75% -- 70% of the portfolio -- and the high-value renovation. We'll do another 30% this year and knock it off. That will be done. Some of the renovation, which is the smaller refurbs and so on and so forth, will continue into the next year, but will be in terms of investment, significantly smaller. So the view was very simple. As a risk mitigation strategy, even when we take debt -- new debt, we try and fund it through old EBITDA. So we do not take debt on an asset assuming the asset will cover the debt. We know -- we want stable EBITDA to mitigate risk. Similarly, renovation investments are made that anything we invest should be in high value generating EBITDA and cash, which can then go into the other area -- other hotels, which may not be generating that level of return. So it's a front-end investment, so to speak.

Unknown Analyst

analyst
#31

Understood. Just question on the recent geopolitical developments that we are seeing. What would be our indexation to Northern India, would have been affected? And what would be the impact? Have you seen any impact in terms of any cancellations or any bookings getting deferred to a couple of months after from now?

Patanjali Keswani

executive
#32

Yes, there was a significant impact in May due to COVID also that [Foreign Language] came that, of course, the media reported 1,000 cases from 20 cases, suddenly it went up 50x. So it's quite scary hearing that. And of course, the war. Fortunately, we are not -- while we have multiple hotels in the North and in Srinagar, these are managed hotels. So capital at risk or EBITDA at risk was very low for us. So if I look at it, I think we did about 20% revenue growth in March?

Kapil Sharma

executive
#33

Yes.

Patanjali Keswani

executive
#34

So we grew about 20% in March.

Kapil Sharma

executive
#35

21% in April as well.

Patanjali Keswani

executive
#36

Sorry, 21% in April, sorry. And then in March, it crashed to -- sorry, I'm so sorry. May, it crashed to 14%. So we'll end this quarter maybe in the mid- to high teens. So that is the effect. It was not a good effect. But our profit margins in this quarter will surprise, Q4 -- Q1.

Unknown Analyst

analyst
#37

Understood. Understood. And just looking at the managed rooms that we are adding. So if I just go through the last 4 or 5 presentations, I think last year, we were expecting to add around 1,700 Keys under the managed model. And if I just sum up the total number of openings over the last 4 quarters, it was around 680, 700 Keys. But the total number of managed rooms increased just north of 400, I think, from 4,100 to 4,500 plus. So firstly, just could you help reconcile this difference? And just what is preventing us from sticking to our expansion plans in terms of the managed rooms?

Patanjali Keswani

executive
#38

I wish I had the owners of these hotels on this call. See, it's not in my hands. What we do is we give you a best guess estimate. So let me tell you how I try to mitigate it because I used to be asked these questions ever since we listed, and we became -- we started focusing on asset-light. Who owns the hotels we are talking about, which we are going to manage? What is our intent and who owns this? This is not -- asset-light growth is not to get some EBITDA. Everybody in India is announcing asset-light, first is rate of growth of asset-light does not equal to rate of growth of EBITDA. In fact, I'm a little worried that these heavy announcements imply very fast growth, but the growth in EBITDA will be 10% of the announced months. You must understand that because most of the EBITDA remains with the owner, only the managed income comes to us. Now when you -- so let me give you an example. If we hit 20,000 rooms and we open all of them in the next 3 years and 6,000 are owned, the other 14,000 will give me EBITDA equal to only 2,000 to 2,500 owned rooms. So even at 70% managed portfolio, my own EBITDA will be 3x of the managed EBITDA. That's the first point, which I know you did not ask, but I want to just set expectations here. Number two, when we sign these contracts, you will notice the average size of the hotel is 60. These are not institutional owners. These are individuals, very high-net-worth individuals in different cities. And it is our best -- and since they build the hotels, we do not build the hotels for them. They tell us a date that we will open it by this date. Earlier, pre-COVID, I was reporting it that if they said we'll open it in March of this year, we used to say March, we'll open these many rooms. We realized quickly that this was not working because they were not adhering to their time lines and it was our credibility. So we made it quarter. That didn't work, then we made it half year, that didn't work. So now we report full year. And we are hoping that when they say they will deliver that hotel, then they actually do. But there have been multiple delays and each person who builds a hotel has his or her own cash flows, which they allocate to the project. Sometimes they put it in their main business. So to ask me this question, well, what I can say is whatever we've signed, assuming there is a 5% to 10% drop-off because ultimately, those hotels may actually not get built or get sold, they will all open. When they open is our best guess. So am I making sense to you, Samarth? It is we are just conveying what the owner tells us on an aggregate basis. We do not -- actually, we -- maybe we should not even announce when these hotels are opening. I know it makes it difficult to assess management fee growth, but that is the hard reality.

Unknown Analyst

analyst
#39

Understood, sir. Just a last clarification. Were there some hotels that -- managed hotels that closed down during the quarter of the year, as in the number of rooms?

Patanjali Keswani

executive
#40

So if you look at worldwide franchise, on an average, everybody talks net additions. In India, so far, we have not been talking net additions. We just announce what comes, we deduct what goes. So maybe we should going forward, tell you what is net. But the net we do is at the aggregate, not specifically defining what we added and what we removed. This happens sometimes -- these happens for multiple reasons. And the most -- well, the most common reason is a disagreement on quality. So let me leave it at that.

Operator

operator
#41

The next question comes from the line of Sumant Kumar from Motilal Oswal Financial Services Limited.

Sumant Kumar

analyst
#42

So this is regarding Keys hotels. So in this quarter also, we have seen the margin is under pressure. So I guess the increase in your renovation cost, okay? So can we expect -- you are also talking about Q1 FY '26, we are having -- we are going to have a better profitability. So can we expect FY '26 onwards, we can see an improvement in Keys hotel performance?

Patanjali Keswani

executive
#43

Firstly, hi, Sumant. Number two, about Keys. Keys is a work in progress. I would urge you not to look at Keys, while the EBITDA margin grew from 38% to 40% -- if you remember about a year ago or maybe more, you asked me a similar question on Keys, and I said our current intent is to take it to about 40% EBITDA margins, which we did in Q4. But the reality is, in Keys, every single room and every public area needs renovation. It has not been touched. It had -- when we acquired it, it had not been touched for 10 years. It was in criminally bad shape. So what I have said to you is that when it's fully renovated, and it will continue throughout this year also, what we are targeting is roughly a 60% -- INR 60 crores -- north of INR 60 crores net EBITDA from this portfolio. And I would, therefore, like to just give this guidance that is in FY '27, it will be north of INR 60 crores. But in between what we spend, what we shut down, we shut down 50, 100 rooms in 1 hotel sometimes because if we feel there is a slight -- if there are cribs and so on, we just shut that hotel or shut half that hotel and renovate it.

Sumant Kumar

analyst
#44

Okay. And when we talk about the Q1 profitability is going to be better, and we are talking mid-teens kind of RevPAR growth. So the profitability improvement Y-o-Y, can we assume the ARR growth in Aurika is going to drive?

Patanjali Keswani

executive
#45

No, Aurika's ARR will not grow because in summer, again, as I said, as a policy, all hotels across India focus on occupancies because summer is much lower demand than winter. So here...

Sumant Kumar

analyst
#46

I'm talking about Y-o-Y.

Patanjali Keswani

executive
#47

I'm sorry, you're talking?

Sumant Kumar

analyst
#48

Y-o-Y basis, not on Q-o-Q, ARR.

Patanjali Keswani

executive
#49

Yes. But Aurika, I do not recollect offhand what we did in Q1, but the occupancy will be much better in Q2. What I said is Aurika is stabilizing. So one would like to see a summer occupancy north of 70%, 75% and a winter occupancy north of 85% to average 280%. And we are well on track there. And once that's stable, then yes, you will see some level of repricing. But remember, most repricing, Sumant, is a function of retail day-to-day dynamic repricing. And that really does not work in summer. I don't know -- unless it is very specific leisure destinations where demand in summer is very high and you can reprice in summer. But for large business or multipurpose hotels like in the metros like Aurika and so on, ARR hikes, I would not bank on, I would bank on occupancy hikes driving EBITDA. And then in winter, high occupancies and high ARRs, which would drive a much higher flow-through.

Operator

operator
#50

We take the next question from the line of [ Vaibhav Muley ] from YES Securities.

Unknown Analyst

analyst
#51

Congratulations on a fabulous set of numbers. My first question was on your expansion pipeline. Majority of our pipeline is now into Lemon Tree Hotels and Keys portfolio, while Lemon Tree Premier seems to have limited additions, especially post FY '26. Any particular reason for a lower addition in upscale or upper mid-scale segment? And can we expect more additions going forward in Lemon Tree Premier and Aurika?

Patanjali Keswani

executive
#52

So let me answer this in a kind of a slightly -- let me talk strategy for you, Vaibhav, for a minute. See, we are focused on getting to about 200 cities in India. Our view is that if we get into all the cities in India, which have 0.5 million population or more today or in the next 3 years, so some are growing in population. And those cities also have decent degrees of connectivity through highways, through Vande Bharat, through current or future airports and are in states where the state GDP is rising faster than the national notional average of 10%. Then these are markets we prioritize to get into earlier and then ultimately into all these 200 cities. Now unfortunately, in most of these Tier 2, maybe even Tier 3 cities, the product is such that it does not have 5-star hotels. It does not even have 4-star hotels. They basically have decent 3-star hotels, okay? And in some cases -- so I would say they have hotels which are like 2.5 to 3.5 star. So when you look at our -- and the size of the inventory is also small. These are not 200-room hotels because the demand in that city is not so large yet. So most of our growth, and if you see our pipeline -- if we report those 3 pages, if you look at it, they are in Tier 2, Tier 3 cities. This is deliberate. It is strategic. We want to increase network. We want every Indian in every urban area to basically be aware of Lemon Tree literally, physically. And we think that will ultimately drive growth. So we have generally found whenever we put up a hotel in a new market, the demand from that market goes up by an exponential amount. So today, if I get 2 rooms from Bokaro across our network, if I put up a hotel in Bokaro, this is just illustrative and anecdotal. It will become 50 rooms a day. And it feeds the entire network. So to answer your question, if you see the -- if you see the hotels we've signed in this pipeline last year, Q4, it's in places like Niman in Madhya Pradesh, Garoth in Madhya Pradesh, Moga in Punjab, Chittorgarh, Pali in Maharashtra. So look at where they are and those can't support a Lemon Tree Premier, let alone an Aurika, and they are small inventory. So this is network strategy. And I think when this gets done, we will see an upsurge in demand and in our loyalty membership. which will be pan-India. So the way we look at it is very simple. 1% -- top 1% of India is 23% of GDP, bottom 45% is 15% of GDP and the middle 50-odd percent is 60% of GDP. So we are focused on that middle.

Unknown Analyst

analyst
#53

Understood. And regarding your Red Fox properties, so there, I'm seeing limited expansion in Red Fox as well. Is it because the brand positioning of Red Fox is similar to that of Keys Prima or Keys Select? So you are preferring maybe higher addition in Keys Select over Red Fox?

Patanjali Keswani

executive
#54

Yes. So very -- actually, that's a very correct question. See, when we set up Lemon Tree, there was Lemon Tree, then Lemon Tree Premier one up, Keys -- sorry, Red Fox one down. And Aurika came up because we wanted to expand share of wallet of customers who were migrating up. We acquired Keys and suddenly, Keys had an overlap or was supposed to be positioned as an overlap with Lemon Tree. But the reality is the product was much, much inferior. And therefore, when we acquired Keys, we said, we would have to actually review our entire portfolio of brands. So if you ask me to do some crystal gazing, Keys Prima, Select and -- Keys Select and Keys Lite will become the vehicles for franchise for really small hotels supported by tech and distribution from Lemon Tree. And Keys Lemon Tree and Lemon Tree Premier and Aurika will be the managed part of the brands, which will grow in future. So yes, we will have to look at all the Red Foxes once we finish this renovation and ask ourselves whether we should reposition them as -- leave them as they are or reposition them as a Lemon Tree or an equivalent in the Keys portfolio.

Unknown Analyst

analyst
#55

Understood, sir. Just last bit on the Fleur Hotels. Any update on the potential listing and asset recycling of stand-alone entity to own rooms to Fleur books?

Patanjali Keswani

executive
#56

See, this is all under informal discussions. I think what we will do is -- and I think in the next -- by the next Board meeting, we will try and come out with a very definite what we are going to do with the listing of Fleur and how Fleur will be the vehicle that does asset development, assets -- well, let's put it this way, where to go, what to develop, how to finance it and they will own all the assets. So they will be a development cum asset owning company with a large pipeline, which we have, by the way, already identified. And Lemon Tree will become more asset-light and will be a brand/technology/management platform.

Operator

operator
#57

We take the next question from the line of Jinesh Joshi from PL Capital.

Jinesh Joshi

analyst
#58

Sir, I just have one bookkeeping question on debt reduction, which was at about INR 190 crores in this year. However, if I look at our stand-alone debt, the reduction is about INR 70-odd crores, whereas our stand-alone PAT number is relatively flat on a Y-o-Y basis. So just wanted to understand how the apportionment of repayment happens between the stand-alone and the consol entity given the fact that Aurika resides in fewer and considerable cash flow generation will happen at the consol level. So just wanted some clarity on this.

Patanjali Keswani

executive
#59

So let me summarize this. Most of our old hotels are in Lemon Tree, the newer hotels are in Fleur. Therefore, old hotels, which had ballooned repayment are -- so suppose there is INR 300 crores, INR 350 crores of debt in Lemon Tree. I'm giving you very illustratively, it's around that number. We would be repaying INR 70 crores, INR 80 crores of that because the old hotels, our typical debt is -- we take 15-year debt. First 3 years is a moratorium. Next -- next 4 years is like 15% repayment of principal. Next 4 years is like 35% and the last 4 years, that is year 11 onwards is the last 50%. Are you with me so far? So it is ballooned out. And the reason we do this is, one is we want a long tenure because these are capital-heavy projects. And number two is the asset inflation of a hotel after 11 years is significant enough to drive a much higher repayment by generating much higher free cash, assuming you're repricing at the rate of asset -- of inflationary growth. So Lemon Tree has a much higher repayment. Fleur has a relative to capital deployed or loan taken much lower because those loans are all newer. Are you getting me?

Jinesh Joshi

analyst
#60

Yes.

Patanjali Keswani

executive
#61

Yes. So think of it this way. Lemon Tree, if we did nothing between Lemon Tree and Fleur, Lemon Tree would get debt-free much before Fleur would, number one. Number two is that -- some -- I think Vaibhav or Sumant asked this -- I think Vaibhav asked this question on the listing of Fleur. Once Fleur lists, basically, we will have 0 to very limited gross debt. In fact, one of the questions the Board will ask is what is an ideal debt-to-EBITDA ratio to carry forward to optimize return on equity. And that could be 2:1. We are already at 2.57. So I think this is an inflection point for our company, both from tailwinds, which is structural change, from asset deployment, asset upgrade, technology upgrades, so on and so forth. So the way the balance sheet looks will start looking substantially different and better year-by-year in the next 2 years.

Jinesh Joshi

analyst
#62

Sir, just to clarify this a bit better. I mean, I just wanted to know whether the cash flow generated from old hotels in Lemon Tree is that only used to repay the debt at the stand-alone level or whatever we generate at the consol level is fungible and can be used to make payment at the stand-alone level?

Patanjali Keswani

executive
#63

Absolutely not fungible. At Fleur, the shareholders of Lemon Tree only own 60%. 40% is with the Dutch pension fund. So there is no question of moving money from Lemon Tree to Fleur.

Jinesh Joshi

analyst
#64

Understood. Understood. And sir, secondly, on the Hyderabad market, I think the RevPAR growth in this quarter is at about 9%, but some of your peers in this market have done well. So any specific reason you would want to call out for a slightly lower RevPAR growth number? And also, if you can just clarify why the tax rate was a bit low this time around?

Patanjali Keswani

executive
#65

Firstly, who is our peer according to you? We have no peers, they're all 5-star hotels. So I think you're talking of different segments. It's like comparing the growth of economy pricing and business class pricing in a sector. So first thing, please don't do that. Number two is you can use 5-star hotels performance as a general proxy. Now the reality is that I think 20% of our inventory -- 18% of our inventory in Hyderabad was shut for renovation. It is very -- it is precisely what you are saying. It's a very high demand market, and we shut the inventory, so we were constrained in terms of supply. That is number one. Number two, if you look at on a total growth basis, we really shut a lot of inventory in Banjara Hills, which is our hotel in the city center to renovate. As a result, the gross ARR in Q4 '25 dropped by about 10% or 8% and revenue also dropped by 20% in that market because occupancy was down, and rate was down because there was noise and renovation and so on. Similarly, Lemon Tree Premier, Hyderabad, about 5% of the inventory was shut. So when you look at it from that perspective, you're not comparing apples-to-apples. And overall, I'm actually not very dissatisfied with the growth in Hyderabad because while the occupancy hardly changed because of inventory shutdown. I'm quite pleased that as an average market, our ARR there was INR 7,700, which is 10% over our national average.

Jinesh Joshi

analyst
#66

Understood. Sir, and the tax rate part, if you can clarify. And lastly, if I can chip in just one last question because we are targeting to take our retail share to about 65%, a rough ballpark number, if you can share what is the pricing differential between say, the negotiated business and the non-negotiated business, even a rough indication would help.

Patanjali Keswani

executive
#67

So in good times, the non-negotiated business pricing is -- I'm just giving you a rule of thumb, is much higher than negotiated. In bad times, negotiated and non-negotiated becomes the same. And in summer, the non-negotiated, which is the retail pricing becomes much lower. It is entirely -- just think of it very simply, Jinesh, as the following: high demand period, negotiated -- non-negotiated or retail pricing is like airline pricing. It can be very high and in low demand, it can be very low. Contracted business or negotiated business is the same around the year. So one actually offsets the other. Am I making sense to you?

Jinesh Joshi

analyst
#68

Yes, yes.

Patanjali Keswani

executive
#69

And the ARR we report is a combination of the two.

Jinesh Joshi

analyst
#70

Understood. Sir, only on the tax rate part, if you can clarify, then I'm done.

Kapil Sharma

executive
#71

Yes. So on the tax rate, actually, you are right that this time, the rate is coming lower, and that is primarily due to the deferred tax adjustment that is identification of the deferred tax assets. So as we explained earlier also that due to conservative accounting, we deferred the recognition of assets till there is a taxable profits available. So now we have started recognizing. That's why the tax -- effective tax is coming lower.

Patanjali Keswani

executive
#72

I think in Q4 last year also, there was a lot of -- so it's an annual excess in Q4. Is that correct? So even last year, Jinesh, in Q4, the -- the tax for the quarter was lower than the year average. Is that correct?

Kapil Sharma

executive
#73

Yes.

Operator

operator
#74

The next question comes from the line of [ Prashant Kothari ] from [ Stock Market REIT ].

Unknown Analyst

analyst
#75

Am I audible?

Patanjali Keswani

executive
#76

Yes, you're audible.

Unknown Analyst

analyst
#77

Just wanted to ask about the IPO for Fleur hotels. We are retaining a majority -- we are intending to retain a majority even after post listing, right, for Fleur. So right now, what are the plans to deploy the unlocked capital that we will be having from the listing?

Patanjali Keswani

executive
#78

I'm not sure we'll have a majority or not, firstly. That is a function of Board and discussions. We may deconsolidate to show a very high management fee income growth in that portfolio. So let me talk about -- see, there are 3 -- there is a midpoint and 2 extremes of return in the hotel industry. If I do pure franchise, any income I earn is 99% flow-through. If I do management contracts, income flow-through is 80%, 85%. If I do -- and here, the deployment of capital is practically 0. So this is one extreme. That is say, one Sigma. Franchise is two Sigma. At the other end is -- and there is 0 risk other than reputational risk if you don't perform. At the other extreme is asset ownership, where the EBITDA is very chunky, risk is 100%, capital deployed is 100%. Risk is 100%. In a JV like ours with APG, we own 60% of the company, but our effective economic share is 60%, which is ours, plus we take 15% of the revenue as -- between 10% to 15% of the revenue as management fee. So effectively, our economic interest is 65% to 70%. Am I making sense to you?

Unknown Analyst

analyst
#79

Yes.

Patanjali Keswani

executive
#80

Then so as you go -- suppose hypothetically, we owned only 30% of Fleur. Then our economic interest would be -- we would get 30% of the EBITDA. So suppose the EBITDA was INR 100, and we took INR 20 of it as fees. Then we -- our economic interest would be 30% of the balance INR 80, which is INR 24 plus INR 20, which is our fees. So our economic interest is INR 44, but the investment is INR 50 -- INR 30. So the lower the ownership and skin in the game, and it should ideally be at least 25%, in my opinion, but this is, as I said, subject to discussion. The much higher return on capital -- return on capital and equity we give to the shareholders of Lemon Tree. So the other funny thing is that the multiple on management fee income is a higher multiple than on asset, if you look at the Indian market. It is literally double. So if I take an asset of -- which gives me INR 100 crore EBITDA and Fleur, and let me assume the multiple is -- I'm just taking it illustratively, is 18. The valuation is INR 1,800 crores of enterprise. But suppose out of that INR 100 crores, 20 is management fee. That is multiplied at 2x. And the balance is multiplied at -- you see -- so it's really -- this is a global standard in average. Of course, it varies from country to country, but broadly, these are the rules. So for the shareholders of Lemon Tree, we want to give very, very high growth in profit. We want the market to value it. We want high growth. We don't want asset heaviness. We just want skin in the game. The other advantage of that is that if we create Fleur as a growth vehicle, then every asset it adds, we will have a good shot to get it to manage. So from every perspective, segregation of risk, segregation of return, it makes sense for us to list Fleur.

Unknown Analyst

analyst
#81

That I understood. But whatever money we will be getting from the IPO -- what the Lemon Tree will be getting from the IPO, is there any plan for that, how that will be utilized?

Patanjali Keswani

executive
#82

How would be utilized? It doesn't make sense for us to get money. It makes sense for us, a, to go debt free. And -- so if you ask me, and this is not discussed to the Board, I would expect Lemon Tree to become very asset-light, very high in profit and a dividend distributing company within the next year or 2. It would need no capital. The only capital it would need would be perhaps in marketing spend and in technology investments and in distribution to very rapidly expand the network. And Fleur would need capital for growth -- for strategic growth and for growing that portfolio, which would be, by the way, from a governance perspective, we are very clear. It will be completely firewalled from Lemon Tree.

Unknown Analyst

analyst
#83

Okay. Second question, Infinity 2.0 and tech upgrades that were expected to boost the retail demand share from around 45% to 66% by CY '28. So what measurable changes have you seen in the customer acquisition or repeat bookings or direct channel since the relaunch?

Patanjali Keswani

executive
#84

We have not -- we had shut down our website or have shut it down for upgrades. So in fact, it dropped to be very specific. The loyalty program was also launched very recently. It went through multiple iterations. We wanted to be best-in-class. These are work in progress. I think the way to look at it is what happens by the end of this financial year, will be the final platform for me to give you a definitive answer of how this is changing. But the intent is very simple, Prashant. It is that we make it easy, 2 clicks preferably. It's super high in reward. It also offers multiple choices and the best possible rates to any customer in India.

Unknown Analyst

analyst
#85

Understood. Just one more question. Beyond rooms revenues, are there any strategic priorities for expanding on the non-rooms revenue side like banquets, F&B, co-working spaces or branding experiences?

Patanjali Keswani

executive
#86

So see, if you look at global companies, I think one interesting thing, again, speaking as a proud Indian is that there are finally companies in this country, which can operate on a global scale. And as India's economy grows and relative share of the economy increases in the global economy because we are growing at 3x of the global economy, we are going to see some wonderful changes in this country, both in terms of domestic consumption, private capital expenditure expenses and in terms of our impact on the soft impact and economic impact in the rest of the world. So where should Lemon Tree be? So let me take you through the growth of normal large hotel companies. They all start with one brand like we did in one city like we did. If the brand does well, they start expanding that brand across a geography, which is normally their home country. The brand does better, and their customers start traveling to other countries, they expand the brand to that country in order to follow the customer and offer them a brand they are familiar with and like. Over time, these brands go up and down. So from, say, a 3-star brand, which Marriott launched at, they went into 4 and 5 and 2 and 1, not 1 but 2. So they start offering multiple price points to multiple customers who have now become familiar with their brand. So first expansion is one brand, then all brands in their home country, then markets where the customers go and ultimately, they become global players. So it's an XY axis pricing, which is brands and geographies. Over time, they start following customers into what I would loosely call adjacencies, timeshare, holiday, resorts, they go into casinos, they go into cruise liners, they go into service departments and so on. So Lemon Tree, I have no doubt in due time will follow a similar strategy. I think we need to juice our brand where it is still under-penetrated, and we want it to be dominant in its space. So that is our focus. It is a singular focus. Adjacencies and monetizing it will come alongside.

Unknown Analyst

analyst
#87

Okay. So for now, I can say we are focusing on the hotel part only, not on the adjacent side?

Patanjali Keswani

executive
#88

Yes.

Unknown Analyst

analyst
#89

Okay. Last question about the international [ foray ], like the Dubai property marked your first international [ foray ], right, there is little -- limited communication there. Are there any concrete plan for further international expansion?

Patanjali Keswani

executive
#90

Not strategic, but opportunistic and fundamentally asset-light. So wherever Indians go. So I'll give you -- I think I gave this example a year ago. 11 million -- I think 18 million foreign arrivals come to India of which I think 7 million, 8 million are Indians only and the other 10 million, 11 million are foreigners. But 26 million Indians go out. And we expect that by FY '30, it will become 100 million. So we have a good loyalty program. We have captured a large share of these customers. They are familiar with our brands. We have a positive outcome to offer to owners of hotels outside India, where these Indians go. And I have absolutely zero doubt that we will be in all these places in the next 3 to 5 years.

Operator

operator
#91

We take the next question from the line of Rohan John from Quantum AMC.

Unknown Analyst

analyst
#92

Just a couple of questions. So on the Aurika Mumbai hotel...

Operator

operator
#93

Rohan, I do apologize to interrupt you. Could you please speak up?

Unknown Analyst

analyst
#94

Am I audible now?

Operator

operator
#95

Yes, please.

Unknown Analyst

analyst
#96

So yes, firstly, on the Aurika Mumbai hotel, how much of the business is currently coming from the cruise segment?

Patanjali Keswani

executive
#97

The current business is, I think, about -- yes, about 25% to [ 27% ].

Unknown Analyst

analyst
#98

Yes. So the follow-up question on this is with the T1 renovation, which is going to be happening. So do you expect any impact on the occupancies in the next 2 to 3 years maybe on your Aurika Mumbai portfolio and even the Lemon Tree Premier Airport hotel given this renovation is going to take a good 2 to 3 years?

Patanjali Keswani

executive
#99

No. Firstly, Aurika is not undergoing renovation. It's a brand-new hotel.

Unknown Analyst

analyst
#100

No, no. I'm talking about the T1, the Terminal 1, airport renovation.

Patanjali Keswani

executive
#101

Sorry. Well, it's not visible because Aurika Bombay is doing better than our portfolio in Q1. If I remember right, the portfolio is doing north of 70%, Aurika is closer to 80%. So no, there is no impact. In fact, the outcome is positive. Generally, renovations, we are a little -- by and large, the trade-off is we try and renovate at a time where demand is low. But given the fact that during renovation, rooms are shut for up to 3 months, we try and time it with where we think the displacement or the loss of -- the opportunity cost is low. So if we shut 25% of say inventory, we expect the impact would be only on those days where demand is more than 75% of the balance inventory. So we do displacement analysis. It's tech-driven. And I think, by and large, if you ask me for a flat number, it would not be a material number of loss of revenue, maybe INR 10 crores, INR 15 crores or maybe INR 20 crores, but not much.

Unknown Analyst

analyst
#102

Yes, sir. Sorry, I think I wasn't clear with my question. So the thing is that the T1, the Terminal 1 airport is going through renovation starting November. So asking whether that will have any impact on your Aurika Mumbai or the Lemon Tree Premier?

Patanjali Keswani

executive
#103

I have no idea, but I can tell you when they shut, I think it happened in Delhi and demand didn't go down.

Operator

operator
#104

We take the next question from the line of Prateek Kumar from Jefferies.

Prateek Kumar

analyst
#105

[indiscernible].

Operator

operator
#106

I do apologize to interrupt you, Prateek, but your audio is not clear. Could you please use your handset to ask your questions?

Prateek Kumar

analyst
#107

Am I audible now?

Operator

operator
#108

Yes.

Patanjali Keswani

executive
#109

I think so.

Prateek Kumar

analyst
#110

Sir, my first question is on your region-wise mix of operating inventory today? And how does it look when it goes to 20,000 rooms?

Patanjali Keswani

executive
#111

So as far as asset heaviness goes, where we have 5,760 Keys, we are opening a 90 Key Aurika in Shimla and 160 Key Aurika in Shillong, which are 2 nice markets. And these are resort markets. So our asset base is currently still about 6,000. Where are we going elsewhere? It's a mix of opportunistic and strategic. Opportunistic is wherever we get within these 200 cities, wherever we get opportunities, we just sign it, and we add it to our network. As far as strategic goes, we've identified about 15 cities where we think we should be present because currently and going forward, we -- because of connectivity, they are close to an airport, either the airport is in the city or within 2 hours drive, highways are coming up or have come up. So when we can identify using multiple data sets, cities where there is a population, there is consumption, there is high demand of outbound travel that is people traveling from that city to the rest of India, we want a strategic presence there, which means we would look then at acquiring a hotel to manage or even lease because if we do that, then the benefit to the network is a very high one. So think of it this way, that if we have a hotel -- I'm using this example loosely in Ranchi, and we discover that there are about 1,000 people from Ranchi who visit the rest of India every year and right now, we are getting only 5 of them. But with the presence, it will become 100, then we would strategically go into that city as quickly as possible. So when you look at this growth, I would say 90% or 95% of these 101 rooms we had -- it's 113 rooms -- well, as of today, there are another 12 to 13 rooms -- hotels we signed. But if you look at our pipeline, which is a little larger than our operational hotels now in terms of number of hotels, I would say about 7 or 8 are in cities which we hunted out and the rest are all over the place, all the 200 cities we want to be in.

Prateek Kumar

analyst
#112

Sir, my question regarding recent announcements by some of the global companies that you would have seen. How do you see this having an impact on industry supply maybe a few years down the line?

Patanjali Keswani

executive
#113

I think it's a good thing personally. I'm not talking only from a Lemon Tree perspective. When the market gets more organized, pricing becomes rational, customers get used to better quality. And then the high performers are the ones who are delivering that. Unfortunately, in India, 90% of the hotel rooms are not branded. In Europe, it's 30%. In America, it's 70% branded. So this is a part of the natural evolution. I think what is unusual in India is such a large part of 15-odd million -- 15-odd lakh rooms is small hotels of 30, 40 rooms, which are really subscale. So it does not make sense to manage it. So to just give you a number, if we charge -- say, 10% of the revenue -- 15% of the revenue of a hotel as fees, in our minds, 10% is for the brand and 5% is for management. So why -- if 2/3 of the fees are for franchise, and these are very small hotels, why target that remaining 1/3 where the effective cost of delivering management is more than the cost of -- is more than the revenue we earn from it. So going forward, all these international companies who are trying to announce or trying to get in or have announced growth in India, they are all equally [ foxed ] as to how to reach out to these small hotels. But it will happen, I have no doubt. Somebody will crack it. I think we are also fairly strongly positioned to crack it using technology and our Keys brands. And those who do will be the big winners of the future because they will basically consolidate supply, which is unconsolidated, very fragmented and very poor in quality. And if they can manage to solve for that, it's a massive opportunity.

Operator

operator
#114

We take the next question from the line of Vikram Shah from Vikram Securities. [Operator Instructions] As there are no further questions, I will now hand the conference over to the management for their closing comments.

Patanjali Keswani

executive
#115

Thank you. Thank you all once again for your interest and support. We'll continue to stay engaged. Please be in touch with our Investor Relations team for any further details or discussions, and we look forward to interacting with you soon.

Operator

operator
#116

Thank you. On behalf of Lemon Tree Hotels Limited, that concludes this conference. Thank you for joining us, and you may now disconnect your lines.

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