LG Uplus Corp. (A032640) Earnings Call Transcript & Summary
November 5, 2020
Earnings Call Speaker Segments
Operator
operator[Interpreted] Good afternoon. First of all, thank you all for joining this conference call. And now we will begin the conference [Audio Gap] call is being webcasted on the official website so that you can follow the conference simultaneously. Today's conference call will be presented for 1 hour. [Operator Instructions] Now we will begin the conference of the Fiscal Year 2020 Third Quarter earnings results by LG Uplus.
Unknown Executive
executive[Interpreted] Good afternoon. I'm the Head of IR at LG Uplus [indiscernible] I would like to begin Q3 2020 earnings release for LG Uplus. For those of joining us today, please refer to our Q3 earnings presentation. And please also note that we are providing consecutive interpretation for the benefit of investors from both home and abroad. All the projections we are providing today are subject to changes in accordance with macroeconomic and market situation. The earnings document we've circulated is based on consolidated statements that include HelloVision for 2020 and earnings from payment gateway business sold off as of August 1 is presented under P&L from discontinued operations. And for your benefit, details on business revenue and operating expense breakdown is on a separate basis without LG HelloVision. We will begin with Q3 business and financial highlights and share the business outlook and end with a Q&A session. Just to note, once again, that all the projections are subject to change in light of macroeconomic and market backdrop. I would now like to invite Lee Hyuk-Ju, CFO and Executive Vice President of LG Uplus, to run through both business and financial results for the quarter.
Hyeok-Ju Lee
executive[Interpreted] Good afternoon, I am Lee Hyuk-Ju, the CFO. I extend my gratitude to investors and analysts for joining our Q3 2020 earnings release call. With the prolonged COVID-19 pandemic, which drove higher content consumptions and online purchases and popularization of the untapped trend, in Q3, the value of the life platform was greatly accentuated as it offers stable data quality and nimble services. We have placed priority on data service quality improvements for 5G customers, achieving fastest download speed, improved online channel services and benefits for long-term subscribers and through efficient marketing, deployed in collaboration with our MVNO partners, including the 5 main CVSS, offering 24-hour activation services, LG Uplus was able to drive meaningful results in terms of growth and profitability. For 5G, cumulative subscriber penetration increased to 20% of handset subscribers, with ARPU recovering Q-on-Q, expanding 5G contributions to wireless revenue. For home services following Kids World, we launched Elementary Schools in Q3, strengthening our offerings to the Kids Mom segment as well as building on offering for other customer segments, i.e., seniors, single member homes and pet owners. Also by connecting current home product offerings with mobile services, i.e., media, game, smart device and IoT-based 5G Smart Home pack launches, we were able to up-notch the convenience of the platform. For B2B infrastructure business by winning orders on technical prowess, we continue to grow in size and quality as well. On growth in cloud, IDC revenue increased and our new revenue sources, i.e., convergence service, a smart factory, which posted year-on-year growth, there was both growth and bottom line improvements across all businesses. Let me now move on to Q3 financials. Q3 consolidated service revenue was up 14.4% year-on-year to KRW 2,650 billion. On a stand-alone basis, revenue was up 4.9% on year to KRW 2,417.4 billion, meeting the 5% annual guidance. Consolidated basis, operating expense was effectively capped at 3% year-on-year increase, with operating profit improving 60.6% year-on-year, coming in at KRW 251.2 billion. OP margin against service revenue improved 2.7 percentage points on year, reporting 9.5%. On a stand-alone basis, marketing expense showed year-on-year decline for 2 consecutive quarters, with spending stability, operating expense was down 4.8% year-on-year and operating profit up by 52.7% on year and 2% up Q-on-Q, coming in at KRW 234.9 billion. Consolidated net income was up 286.2% on year to KRW 403.4 billion on disposition gains from discontinued operations in Q3. Stand-alone basis, net income stands at KRW 392.6 billion. Q3 CapEx spend was KRW 596.3 billion, with cumulative Q3 figure at KRW 1,596.1 billion, with implementation of 64% against the annual guidance. As of Q3 end, total asset reported KRW 19,135.3 billion. Total liabilities reported KRW 11,263 billion. Liabilities to equity ratio and net debt ratio declined 1 percentage point and 3.4 percentage points, respectively, to 143.1% and 60.5%.
Unknown Executive
executiveThat ends Q3 business and financial highlights. We now move on to line of business presentation on earnings and outlook. And please refer to the earnings document for the breakdown in revenue.
Won Jong-Gyu
executive[Interpreted] First, the consumer group. I'm the Head of Consumer Business Group, [indiscernible], I represent on the Consumer business. Q3 mobile service revenue was up 5.4% year-on-year to KRW 1,381.6 billion, with 5.5% cumulative growth outperforming the 5% annual target. Q3 mobile net addition was up 51.8% on year and 19.2% on quarter, reporting record high quarterly figure of 406,000, driven by high-quality subscriber growth, mobile cumulative subscriber number was up 8.7% on year, recording 16,265,000, with total 5G subscribers at 2,173,000, accounting for 19.2% of total handset subscribers. Company's MVNO cumulative subscribers were up 41.6% on year and 11.8% versus the previous quarter to report 1,469,000, driving mobile revenue growth and simultaneously enabling growth together with the MVNO partners. Meanwhile, cumulative subscriber growth for IPTV and broadband was 11% and 5.9% year-on-year, respectively. And accordingly, Smart Home revenue increased 12.5% on year and 4% on quarter to report KRW 514.3 billion. On recoveries from VOD and ad revenue from the subdued level in first half due to COVID impact as well as higher basic fee and home shopping revenues, IPTV revenue was up 13.2% on year and 4.3% on quarter to KRW 292.6 billion. Broadband revenue growth was double digit at 11.6%, supported by smart rate plan penetration and increase in Giga subscribers. We at LG Uplus have endeavoured in this untapped environment to bring innovation to customer experience. We continue to strengthen 5G content, including Idol live, Pro Baseball, GeForce cloud game services and have commercialized AR glass for the first time in the world. Also, we are a member of the XR alliance, a global telco alliance, including the likes of Qualcomm. And as the first chair company, we are dedicated to creating an ecosystem on expanded supply-demand dynamics for AR and VR. In terms of the distribution channel through sales channel innovation, we improved the untaxed-based buying process, spanning from purchasing a phone to activation of services. We also did live shopping via Yu Shop Live, Korea's first telecom-based live commerce and also introduced U+ Kiosk, enabling self-activation as well as providing delivery services. For Smart Home, during Q3, we continued to broaden into product segments that meet the needs of different households. To respond to the rising trend in video content, we launched display-installed Smart Home speaker package in collaboration with Google. And also to cater to the security needs, we launched Home Keeper, the easy version which is a package of Smart Home devices and fire theft insurance, which supports reporting to the authorities when there is a breach and have been able to increase subscribers and support bottom line improvements. For the IPTV services, following the launch of Kids World, which was -- which has driven auto growth and bundling, we also launched Uplus Elementary School World, an education app for school kids so that we will be at the very forefront of digital education. We continue to bolster content offerings so that customers can use our services seamlessly in their daily lives. We will do our best to build out on tech-based lifestyle platform for our consumer business based on our service capabilities as we enter into Q4 and into 2021, and we'll continue to strengthen content offerings for each of the customer segments.
Ki Sung
executive[Interpreted] Next is on B2B infrastructure. And I am Ki Sup Sung, in charge of B2B planning. Let me begin with B2B infrastructure's Q3 performances. Q3 revenue for the business was up 2.7% on year and down 3.2% on quarter to KRW 334 billion. Amidst COVID-19 pandemic, we saw higher demand for circuits coming from B2B customers and with growth in the SoHo businesses, B2B infrastructure revenue was up year-on-year. But due to the base effect of NI revenue in Q2, revenue declined versus the previous quarter. For Q3, B2B infrastructure business also focused in expanding its service scope, leveraging its current services as well as 5G. We leveraged 5G and high-precision positioning technology, providing 5G autonomous robot, which conducts surveillance rounds inside large factories. And in logistics, by utilizing low-latency 5G technology, we plan to enter 5G-based unmanned forklift business as part of the automation of logistics center and plan to conduct proof-of-concept test within the year. We have plans to increase references in new business areas and grow the top line revenue. And in line with the government's new deal policy direction, we will find opportunities in not only the B2B segment but also in B2G market so that we may sustain the growth trend for the business. Next, we will invite back our CFO for his views on Q4 outlook.
Hyeok-Ju Lee
executive[Interpreted] Driven by higher 5G penetration following the iPhone launch and wireless ARPU rebound compared to previous year and incremental growth from Smart Home and B2B infrastructure business, there is greater visibility on meeting the 5% annual growth target we communicated beginning of the year. In terms of the bottom line, we are targeting OP improvements versus last year. We are currently developing strategies for next year, and the overall direction will be towards differentiating content offerings for individual consumer segments and focusing on seamless services that connect mobile with home and speeding up quality-based growth as a life platform provider, best aligned with media content consumption underpinned by better data quality. We will also better engage in communications with Generation MZ. Our flagship [indiscernible] store opened in Q3, offering a place to share the culture that Generation MZ aspires to. And by partnering with trendy brands and offering services and experience, we are in the midst of creating a fandom for LG Uplus. For the B2B business, we will expand on new businesses, i.e., convergence and smart factory business and will explore growth opportunities in segments that have bearings to government's new deal direction and initiative. In the upcoming fourth quarter, LG Uplus will do its best to bring growth from the core telecom business and build on a foundation for future growth to further enhance market value and shareholder returns. Thank you.
Unknown Executive
executive[Interpreted] That ends the questions -- now we will take your questions.
Operator
operator[Operator Instructions] [Interpreted] The first question will be provided by Sean Lee from Citigroup.
Sean Lee
analyst[Interpreted] I see that you have once again for Q3 reported a quite good performance and financial results and the elements that make up those performance is also quite positive. So you've been posting good performance across the year. But still, your share prices are quite muted. And I think one of the reasons is because of the uncertainties that are posed relating to the Huawei issue. I would like to understand what the management view is on this Huawei issue. Second question, your competitor last month launched a low-end tariff scheme, 4 5 and 6 9 rate plans. From a competitive landscape perspective, what is your response to that? And do you also have plans to introduce similar rate plans?
Hyeok-Ju Lee
executive[Interpreted] This is the CFO. I do also feel that the Huawei issue is negatively impacting our equity prices. This issue actually has been triggered because of the conflict between the U.S. and China, and it is taking the form of a demand for a clean pass. However, with respect to LG Uplus, the coverage that is relevant to Huawei equipment is about 30% of our geographical coverage. And we have already completely built out that coverage. And we also have secured inventories that will be required for ongoing maintenance purposes. So we believe that in terms of the service offerings, we believe that there will be no impact on the services that we provide. There could be potential impact on 28 gigahertz and the next-generation technology. But even these 2 factors, in terms of this being materialized, it will be something that will happen from a very long-haul perspective. So I won't be making any specific comment on those 2 areas. In terms of the low-end tariff scheme that was launched by our competitor, I mean, last year, LG had already launched the 4 5 rate plan. In terms of of KT's 4 5 and 6 9 rate plans, I think it's more appropriate to see this introduction more as a way to provide momentum for migration of LTE subscribers to 5G subscribers, which currently account for upper teens and early 20s for all the mobile operators rather than a move to cut the rates. In terms of the possible new rate plan introduction, and we will always look at as the most important factor the benefits that it will provide to our subscribers. And we think that there will be very limited cannibalization in terms of this new rate plan. So once again, this type of a lower -- low-end rate plan has been implemented with a view, I believe, to actually give momentum to the migration of LTE subscribers to 5G. And we believe that in terms of any erosions to our ARPU cannibalization that, that impact will be very much limited.
Operator
operator[Interpreted] The next question will be presented by [indiscernible] Securities.
Unknown Analyst
analyst[Interpreted] During your first half earnings presentation, you mentioned that if you continue to generate profit in the second half of the year, you will consider your dividend plan and even think of increasing the dividend on an absolute basis? Could you share with us what your plans are at this point in terms of dividend payout? Second question, we've seen ARPU growth on a Q-on-Q basis. You've previously said that the IoT lines have had an effect of actually capping that ARPU growth. But it seems now we are seeing with 20% of 5G subscribers, ARPU is now starting to rebound. Could you provide some color as to what your outlook is for Q4 and next year?
Hyeok-Ju Lee
executive[Interpreted] In terms of the dividend plan, it is correct that our -- the size of our profit as a going concern company is increasing. So it is quite natural for market to demand certain dividend-related, I guess, levels of dividend payout. I can tell you that we are seriously reviewing and internally considering changes to our dividend stance. And I can say that, that change is towards a positive direction. Although I cannot specific provide -- I mean, I cannot specifically provide you with the details, I want to say. And I can say that our thoughts and our consideration on the dividend is more towards a positive direction. Now responding to your question on ARPU, we believe that second half of last year was actually the bottom. And since then, there has been some up and down fluctuations. But from a secular perspective, it -- we believe that it had actually achieved a turnaround. And for Q4, we expect that, that trend will continue. But the -- if you look at the ARPU numbers that we present, it's not just the handset subscribers, but we expect the M2M business expansion is going to entail not such a steep ARPU rise but a more gradual ARPU growth.
Unknown Executive
executive[Interpreted] We'll move on to next question.
Operator
operator[Interpreted] The next question will be presented by Joonsop Kim from KB Securities.
Joonsop Kim
analyst[Interpreted] I would like to ask you 2 questions, one on MVNO, the other on marketing expense. Your net addition number for MVNO was quite impressive this quarter. I would like to understand what your market positioning is for the MVNO business? And what your strategies are regarding this business? And also, I would like to -- it would be helpful if you could also tell us the contribution that MVNO business is making to your P&L? Second question is on marketing expense. Your marketing expense accounts for early 20% against the service revenue. I would like to know what trend or what outlook you have in terms of how the marketing expense is going to trend going forward?
Hyeok-Ju Lee
executive[Interpreted] For the MVNO business -- this is the CFO, I will respond to that question. Now in terms of our market positioning, based off of number of subscribers out of the total MVNO market, our subscribers basically account for more than 20%. And in terms of the contributions that they're making, based on the network-related fees that they pay, we have share of around -- above 30%. So we believe that our MVNO business is quite robust. And it's true that we're always faced with the perennial question of the relationship between MNO and MVNO, the potential churn and movement of subscribers from one segment to the other, the migration. However, looking at the relationship between MNO and MVNO business, as we engage in MVNO business, there is a potential for cannibalization. But on the other side, by attracting MVNO subscribers, there's also a contribution that's made to the company's earnings. So we need to consider all of these factors together in making our decision on a certain strategy. And we believe that our MVNO status is such that we can go quite aggressive with the MVNO business. So in terms of the operation side of the -- we are very closely tracking the number of portability, the MNP between the MNOs and MVNO. And I can tell you that we are being positively impacted by the number of portability trends. And in terms of the contribution that is being made to our top line, MNO is making about a little more than 1% contribution.
Won Jong-Gyu
executive[Interpreted] Hello, I'm Won Jong-Guy, in-charge of the Consumer Business. I will share with you details on the marketing spend for Q4. In terms of the Q4 marketing expense, we thought that our iPhone 12 launch will be a driver for increasing the marketing cost compared to the previous quarter. But even with the launch of iPhone 12, basically, the marketing spend landscape was quite stable. So we think that on a per annum basis for year 2020, we will be able to continue on with a 2.5% growth on a cumulative basis, as we have seen during the Q3. There are also other pipeline that is being scheduled like iPhone mini as well as other handset models. But even with those additional launches, we think that this trend could be kept, and we will be able to close the year in a quite -- with a quite stable level of marketing spend.
Unknown Executive
executive[Interpreted] Next question please?
Operator
operator[Interpreted] The next question will be presented by Jae-min Ahn from NH Investments & Securities.
Jae-min Ahn
analyst[Interpreted] This is Jae-min from NH Securities. My first question, I know you've provided some more detail on marketing spend with the launch of iPhone and the low-end tariff plan and also there's the 5G factor. Would like to understand what your strategy is and your approach is for marketing spending as we enter into Q4 and next year? Second, it may be a bit too early for you to share with us this information, but would like to get some direction and color on what your guidance would look like for 2021? Your competitors seem to be moving to focus more on B2B businesses, where would your efforts be funneled next year?
Unknown Executive
executive[Interpreted] I am [indiscernible] I will talk about the 5G B2C business strategy. I am from the Consumer Group. As you have mentioned, basically, our competitors have -- seems to be focusing on B2B business for -- underpinned by 5G services. For us, it was the case this year. But also for next year, we will continuously focus on B2C areas so that we can further broaden our 5G subscriber base and bring innovation to customer experience. Since the launch of 5G services last year and the commercialization thereof, we were able to offer a variety of services that is underpinned by 5G technology. And in that process, we were able to try and attempt at many different approaches. And this year, we were able to really identify a very promising opportunity in the Kids Mom sector. And hence, we're able to really post positive performance. So for next year, just as we did this year, we are going to really try to pinpoint and implement a very refined and, I guess, sophisticated strategy for each of the customer segments, for each of the household units to make sure that we can actually bring a better business result going forward. Responding to your second question about what our forecast is for this year, the remaining of the year and next year, as I've mentioned during the presentation, and as we've communicated at the beginning of the year, we think that we have good visibility in achieving that 5% guidance communicated beginning of the year, and also, we're looking to improve ROP as well. For next year, where would our key focus be in terms of the business areas, as mentioned by our Consumer Group's head, we would make our approach more precise for each of the customer segments, and we're trying to further bolster our access to customers, underpinned by data prowess. And for the B2B as well, based on the customer data, the analytics is an important aspect, which will help us further broaden our business scope. So looking at all of these business areas, all of them, every one of them are very critical and important for us at this point in time. We are in the process of developing the business plan and fine-tuning that plan. So yes, it is a bit too early for us to share with you all the details. I think we will be able to do that during the next earnings call. Next question please?
Operator
operator[Interpreted] The next question will be presented by Soonhak Lee from Hanwha Investment & Securities.
Soonhak Lee
analyst[Interpreted] I would like to post 2 questions. First, you've mentioned that you are able to very nimbly respond to the rising demand for the untapped channel, and that seemed to be one of the reasons what drove your mobile revenue up. Now in terms of -- can you give us more details? So out of the total activation, how many percent was activated through this contactless or untapped channel? And how high do you think this figure could go? And what is the cost saving impact you can get from this? Number two, the second question is, your B2B infrastructure business growth, it was comparatively lower compared to other areas, but still it is sustaining a growth. Your competitor recently announced that it will really focus on B2B platform strategy. What are your strategies? Could you share -- elaborate a little more on your approach for B2B infrastructure?
Hyeok-Ju Lee
executive[Interpreted] I will be tackling your second question on B2B, new business opportunities. Now in terms of the new business area for B2B, we have selected 4 major areas, including Smart Factory, Smart SOC, Smart Mobility and Smart City because we believe this is an area where we could maximize and leverage our capabilities. Now in terms of Smart Factory, based on our capabilities and industry IoT solutions, we have already built out a Smart Factory for LG Electronics Chem plant. And at GS EPS we have a track record of building a smart power plant, which is based on 5G technology. So we do have a track record. We do have a reference in place. So based on such build-out experiences and orders where we would be providing and offering solutions, we will continuously expand our capabilities based on 5G network. And also in other segments like Smart SOC, Smart Mobility and Smart City, and so for Smart City, we've recently been selected for the Sejong Smart City project. By participating in all of these government-led new deal businesses and projects, we will continuously build on our key professional capabilities and our experiences in this business, and we'll leverage that to bring about monetization. Now if you look at the 2020 revenues from these business areas, it will be within 2% of B2B infrastructure top line revenue. But we think that by 2021, this figure will double. And by 2022, we are looking forward to more than 5x growth.
Won Jong-Gyu
executive[Interpreted] Yes, I am from the Consumer Business Group. I will respond to your first question. In terms of the online mall, which we directly operate, we've been expanding the O2O services and using the live commerce. So through the addition of the new channels, we have been able to increase the share out of the total sales because it's the online direct malls that we operate as well as the outside channel operated by MVNO, which are categorized under the untapped channel. Now for the MVNO, we are the only operator that had entered into a strategic partnership with all of the 5 major CVS providers, enabling a 24-hour around-the-clock activation services. So we have been able to implement the industry's largest self-activation. And as such, we have been able to increase the MVNO share as well. For a more specific numbers, we will deliver that information through the IR team.
Unknown Executive
executive[Interpreted] Next question please?
Operator
operator[Interpreted] The next question will be presented by [indiscernible] from Securities.
Unknown Analyst
analyst[Interpreted] The reallocation of the spectrum, for the 2G spectrum, the period is going to expire comes June of next year. And your competitor has announced that it's going to stop and shut down the 2G services. I would like to know whether LG will receive that reallocation? Or if you decide to actually shut down that spectrum, how much of a cost saving impact would it have?
Unknown Executive
executive[Interpreted] I am [indiscernible], in-charge of [ CR ] Policy. We're at this point not reviewing being reallocated next year that 2G spectrum. Currently, in light of the subscribers downtrend as well as the fact that all the equipments are quite old, that it's been used for about 20 years, so next year, come the end of that useful year in June, at the approval of the government, I think that the direction will be for us to also withdraw from that.
Hyeok-Ju Lee
executive[Interpreted] Thank you. That ends the earnings presentation of LG Uplus for Q3 2020. Thank you to all the investors for joining us this afternoon. If you have any more questions please feel free to contact us at the IR team. Thank you very much. [Portions of this transcript that are marked [Interpreted] were spoken by an interpreter present on the live call.]
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