Molina Healthcare, Inc. (MOH) Earnings Call Transcript & Summary

November 8, 2024

New York Stock Exchange US Health Care Health Care Providers and Services investor_day 124 min

Earnings Call Speaker Segments

Jeffrey Geyer

executive
#1

Good morning, everyone, and welcome to Molina Healthcare's 2024 Investor Day. I'm Jeff Geyer, Vice President of Investor Relations. Before we begin today, I would like to remind everyone that today's event is being recorded. Shortly after the event ends, a replay will be available on the Investor Information section of our website, www.molinahealthcare.com, where you can also find a copy of the presentation materials we'll discuss today. Turning to the event. We will start the morning with Joe Zubretsky, our President and Chief Executive Officer. Joe will provide a deep dive into our long-term strategy of sustaining profitable growth and how we expect to achieve our growth objectives. Following Joe's presentation, Mark Keim, our Chief Financial Officer, will speak to our compelling financial profile. After the conclusion of the presentation, we will then have a live Q&A session with Joe and Mark, and they will be joined by Jim Woys, our Chief Operating Officer. Finally, our presentation and remarks today will include numerous forward-looking statements, including, without limitation, the forward-looking statements described on Slide 3 of the presentation. These forward-looking statements are made under the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. Actual future results may differ materially due to numerous risk factors as discussed in the company's annual report on Form 10-K and in our other reports filed with the SEC. Our forward-looking statements represent our judgment as of today, Friday, November 8, 2024. I will now turn the presentation over to Joe.

Joseph Zubretsky

executive
#2

Good morning, everybody. Good to see a lot of familiar faces here today. The title of today's session with all of you, our Investor Day, is Value Creation: The Next Wave. We very easily could have called it value creation riding the wave because you're not going to hear a lot -- a different story -- much of a different story here today. We're in the right businesses, and we are going to stay in these businesses, stick to our knitting, stay in our swim lanes. These are high-growth businesses. We've built a great platform, and we can sustain the trajectory we have been on for the past 3 years for the next 3. Now we're going to unveil our plan here today called Sustaining Profitable Growth. As you come to know from us, when we put a number on a piece of paper, it is a plan. It's not a hope, a dream or an aspiration. We put our name next to it, and then we drive at it hard. And every dollar of investment, every ounce of energy will be going into delivering on it. The plan is empirical. It's based on empirical data. It's built from the bottoms up. We're going to show you brick by brick, block by block, how this plan is built to deliver the results we say we're going to deliver over the next 3 years. It's data driven and it's fact based. I hope -- our hope today is you will not leave here wondering what we're going to do because we'll lay it out with abundant clarity. Now I know how this works. Everybody has already flipped to Page 80 or 85 to try to find the answer. And I'm not a communication expert, but I find it far more effective to give you the answer upfront and then let all the detail that Mark and I will discuss over the next couple of hours act as supporting data for where we're headed. So a very simple schematic, here's what we said we would do, here's what we did, here's what we will do. Now the numbers on the left side of this page should be very, very familiar to you. Those were the targets we set out years ago, 13% to 15% premium CAGR, balanced equally with organic growth in the footprint, strategic initiatives and M&A. We believe we would be able to sustain 4% to 5% pretax margins and grow earnings per share at 15% to 18%, numbers you're very familiar with. Middle of the page. What did we deliver over the past 5 years? We beat the premium growth rate by nearly 5 points, came in at 19%, and it was very equally balanced between the footprint, strategic initiatives and M&A. If we outperformed one of those lines, very successful and $9 billion of acquisitions, a little over $10 billion now with the ConnectiCare acquisition coming from M&A. And we were able to do that and holding serve with a 4.7% pretax margin, not easy to do when you're growing at nearly 20% a year. Now the earnings per share growth rate was in the range, at the bottom of the range. But when you're growing that fast, your margins will be at the low end of the range, 15%. Given that as our -- what we set out to do and what we delivered, the right side of the page is where we're going. We will be able to grow premium over the next 3 years to 2027 at a rate of 11% to 13%, very equally balanced between our current footprint, strategic initiatives and M&A. We believe we'll be able to continue and sustain the 4% to 5% pretax margin range and grow earnings per share at 13% to 15% with a little bit of juice from share repurchases on top of the top line growth. What we said we would do, what we delivered and what we will do and driving a little deeper on what we will do over the next 3 years. That 11% to 13% growth rate, 7% to 9% organic, 4% from acquisitions, pretax margin. We really believe -- truly believe, even with all the noise right now with the redetermination shift, the acuity shift due to redetermination, that on a mix adjusted -- on a mix equivalent basis, I should say, our medical loss ratio -- medical cost ratio should settle in at the 87.5% to 88.5% range, similar to the targets we set out 3 years ago. Given the growth that we've had and given the growth we will enjoy, we also believe we'll be able to drive our G&A ratio down. It's hovering around 7% now, high 6s. This is headed towards the low 6s given all the productivity improvements that we've made and given the fixed cost leverage that we have, the discipline of enjoying. 4% to 5% pretax margin, holding serve on the MCRs at 87.5% to 88.5% and a G&A ratio that today is hovering around 7% and will improve over time down into the mid- to low 6s. And so if you're growing the top line at 11% to 13%, you should be able to grow earnings at 11% to 13%. And even though we're deploying a lot of capital to organic growth, even though we're deploying a lot of capital to M&A, there still is capital -- excess capital to buy back 2% of our share count over time. Grow the top line at 11% to 13%, earnings growth of 11% to 13%, 2 points of share repurchase, adjusted earnings per share growth of 13% to 15%. That's the story. And today, Mark and I will take you through the building blocks of how we expect to achieve that. So here's my agenda today. We'll cover some of this rather briefly. We'll talk about the franchise. We'll do a brief retrospective. The guts of the presentation is the growth model, and we'll take you through exactly how we built the growth model, as I said, very bottoms up, very empirical, fact based, data driven. I do want to talk about the franchise that we built because the word franchise is actually, I think, overused. Sometimes it's meant to be a well-known brand. But franchise value is having the people, the processes and the technology to have durable and sustainable value creation. Are you referenceable with your state customers? With that footprint and how we built it, we're referenceable with the customers. We have 5.7 million happy members. And the durability and sustainability is what franchise is all about. This isn't just merely a collection of contracts. 7 years ago when we started this journey, it was more of a collage, and now I would call it a mosaic, a well-organized, very, very clear set of products, geographies and people, processes and technologies to create durable and sustainable value. That's what franchise truly means. I'm sure everybody is tired of looking at maps all week, but I don't get tired of looking at this one. This is our 21-state portfolio. $38 billion of revenue, you see on the right side of the page, Medicaid being the flagship. We're a pure play. We take capitated risk. We like low income, high acuity, capitated risk, people and government-sponsored programs. Being a pure play doesn't mean you can't be geographically diversified, which we think is really important for 2 reasons. One, it derisks the rate cycle. Every state is on a different fiscal year, and states don't collaborate on rates. They may be observing the same trends. They're not collaborating on rates. So having a well-diversified state portfolio derisks the rate cycle. It also derisks the reprocurement cycle. If your average contract is 4 or 5 years old, then 20% of your revenue is going to be reprocured every single year. Doesn't actually happen that way, but that's the point. So having a very wide portfolio with not huge amounts of revenue concentrated in a few geographies, we think, creates a great risk management profile for the company. And again, Medicaid is the flagship. To repeat the strategy, by M&A or by winning a new contract, you plant the Medicaid flag and then surround it with the Marketplace business and our DSNP product. That's how we attack it. Now the products are highly synergistic for a couple of reasons. One, it's not just because they're government-sponsored health care. But you've seen this picture before. Continuity of care is incredibly important to our customers, whether it's CMS or state Medicaid department. Duration of member is very important to us as financial stewards of your capital because the present value of a member is a huge value creator. With the product suite that we have, we can create continuity of care for the member and duration of membership so the net present value we deliver is very, very high. People income up and income down, in and out of the Medicaid business into highly subsidized Marketplace, and of course, with 11,000 Americans a day aging into Medicare, 50,000 a year from our non-Medicaid portfolios just at Molina, we can capture our members who are becoming disabled or aging into Medicare with our very, very valuable MAPD and DSNP products. So the product synergy isn't just thematic. It actually creates clinical value and financial value. Now bear with me, I'm going to do a bit of a retrospective, but I want to put it in context. We have a saying here at Molina. I coined it. Have various levels of popularity, but it goes like this. When we reach a milestone, reaching a milestone is not a cause for celebration. It's a cause for consternation because reaching a milestone merely marks the point in time when one sets a new bold, audacious goal. Get into the end zone, move the goalpost, very simple. But I think I want to do this because I can talk a lot about how we do things here that might be a differentiator, but there's nothing like the recent past that supports the thesis that if we stay true to what we're doing, stay the course, we can produce results similar to what we produced over the past 5 years. So a bit of a retrospective. We like what we've produced versus the MCO peers, whether it's revenue growth, EPS growth or total shareholder return. We're really proud of that. Now we started this journey -- when I started this journey 7 years ago, the stock was at $65. It reached the high of $425, and it's settled back. But the TSR story is -- we're really proud of it. Premium growth, 19% 5-year CAGR. We've nearly doubled the size of the company since 2019. We've grown from $16 billion to $38 billion of high-quality revenue, high quality, great margin. And we did it in a very balanced way, $6 billion off the footprint, $7 billion from new contract wins and $9 billion of very accretive acquisitions. Drilling on that a little bit. The Medicaid flagship did really well, came in at 12%. Medicare was a little light. The MMP flattened out. We thought we had a low-income MAPD strategy that would work better and it didn't, but 5% in Medicare isn't bad given that we're generally a DSNP-only company. And of course, Marketplace at 11%, organic revenue growth on a consolidated basis 11% against the prior target of 8% to 10%, not bad. Really proud of the teams that did this. We built 4 years ago -- 4.5 years ago, we built a business development apparatus, an engine. And you go at it one at a time. And whether it's a reprocurement, where on the left side of the page, we've reprocured nearly all the states we needed to, except for Virginia. That's still under protest. We'll see what happens. Reprocured every state that we had to reprocure. $7 billion of new procurements already in the revenue run rate, $3.5 billion yet to be realized sitting at embedded earnings. $10.5 billion of new procurement revenue. That tells a real story. One win, maybe luck. Two wins maybe is trend. When you got 10 or 12 wins here, this is durable and this is sustainable. Mark Menkowski and Mark Keim, sitting on both ends of me here, we built this, an M&A engine, again, 4 or 5 years ago. You can see the logos here, Magellan was the first one, about $3 billion of revenue at the time. $9 billion of revenue acquired, $1.4 billion siting at ConnectiCare. And on the next page, you'll see how it's actually manifested itself and the earnings per share power of the company, both the new procurements and the announced M&A. Why? Because we measure it with embedded earnings. That's what we do. Really proud of the teams that have produced this result. Really proud of them. I'm going to spend a minute here because this is a really important page because it tells the growth story in very, very simple terms. For embedded earnings, we started this back in 2020. We had $2.50 in embedded earnings, embedded earnings defined as the earnings accretion from a new contract win or an M&A deal. We've added, in that period of time, $9. $9 of embedded earnings were added during that 4-year period of time. As the chart shows, we've harvested $5.50. It's sitting inside our 2024 run rate with $6 left over. Now that $6 is slightly higher that you saw just a few weeks ago because we've now added the Ohio MMP win, and we'll talk about that later. But the reason this is important is if we can continue to grow earnings per share at 15% and we always have 20% to 25% of our earnings per share run rate sitting in embedded earnings and it's got a 2-year harvesting schedule, then what you're saying is earnings per share is growing, looking backwards at 15%. And I have 2/3 of my forward growth rate already in the bank. It's in contract backlog. And the hardest part of this is getting the revenue. Harvesting the earnings isn't easy. But once we have the revenue, which is the hardest part, we've proven that when we open up the Molina Playbook and Mark and Jim and all of our operators apply the discipline and rigor, we harvest the earnings. $5.50 of our $23.50 has already been realized in embedded earnings, $6 to go, $9 added during this period of time. The goal is to always have 20% to 25% of our earnings per share run rate sitting in embedded earnings to support a view of our forward growth rate. Now I'm not sure what you're expecting me to -- what tone you expect me to take when talking about the current environment. We all know it's noisy. But the way we look at it and the way I think you should look at it is I think you have to ask yourself a question that we ask ourselves all the time. And it's sort of like, is this climate change or a period of inclement weather? Our view is this is -- there's noise in the system, whether it's the acuity shift in the Medicaid roles, whether it's the political and regulatory environment, it's a little noisy out there. But this, too, shall pass. This industry and our company have figured out how to navigate through atmosphere disturbance. And that's what this is. Pretty severe in some cases, but we can navigate through it. And so let's talk a little bit about the current environment and why, for the long term, we think these businesses are great businesses to be in. And the environment, while it presents some day-to-day management challenges, is not an existential threat to managed care or managed Medicaid. Are these high-growth markets? I'm not going to bore you with those details. You guys have all the data that we have. These are high-growth markets. Managed Medicaid projected to grow at 6%, $460 billion of spend. Medicare duals projected to grow at 10%, $150 billion in spend. In Marketplace, there's going to be some noise with enhanced subsidies, likely, but long term, could grow at 5%, $750 billion of addressable market spend. Those are the products we're in, high-growth markets, big addressable market. And our market share is large enough to be relevant and meaningful but not so large that you can't believe we can grow it. We'll talk about that in a few minutes. National market share, you could see across the page. In-state market share, you can read across the bottom of the page. We believe that market share gains in all of these businesses are part of the growth story, and I'll break that down for you business by business just in a few minutes. Our market share, large enough for scale and relevancy but low enough where you can absolutely believe that we can grow it by 1 point or 2 over time. Now we only had 2 days to react to Tuesday. And so what we purposely did here is we made this election result agnostic. We weren't going to scramble around the next 2 days -- the last 2 days and figure out how to put together a game theory on what might happen here. But here's the model. Here's the way we think about it. Take your favorite topic, whatever it is, whatever policy change that you think is either favorable or unfavorable to our business or anybody else's business and process it through the process that needs to be undertaken in order to achieve it. Very simple. And there's so many ways things can get done policy-wise, but we listed out the main ones on the right side of page: state-level legislation or regulation, federal legislation, budget reconciliation, of course, executive orders, regulatory rulings, et cetera. Lots of ways things can get done. When we take the things that one would be concerned about having to manage through over the next 3 years, process it through what does it take to get it done and who is in control of that particular process, which side of the aisle, who's in the White House, those types of things, it's hard to come up with a major existential threat to the business. On the margin, perhaps. But we've been dealing in this business with on the margin, regulatory and political changes forever. That's what we do. Regulations come out. You process them. You lobby against them if they're not favorable. They get changed, and then you put in your people, your process and technology to address it. So we're not going to go through sort of a game theory here of who won the White House, who's controlling the Senate and who's controlling the House. But if you take any issue, we listed 9 of them on the left side of the page, and process it through how change gets impacted, we believe that changes are more or less for our business on the margin and not existential threats to transformational changes of how we think about running the place. Wrapping up this section on the environment. Our businesses are just well positioned. The Medicaid environment is solid. Whether work requirements get passed here and there, no matter what happens, we can power through it. But if rates have to be actuarially sound, entitlement programs aren't going away, the economy is still a barbelled economy. The low-wage service economy is still a huge part of the U.S. economy, and penetration of managed Medicaid becoming greater and greater slowly but greater over time. The Medicaid environment is solid to support the thesis that we can continue to sustain profitable growth in Medicaid. Medicare duals, you'll hear in a few minutes. I would call this fluid but very positive. It's not clear yet how actually the rules around integration will play out. But as a -- with a large Medicaid footprint and as a Medicaid player, I'm feeling really good about where the policy changes are headed toward the integration of Medicare and Medicaid to service the full duals population. And of course, everybody is talking about whether the enhanced subsidies will persist in Marketplace. But putting that aside, we have now proven that we can run this business effectively. When we outperform, we can invest excess margin and growth. And we're targeting mid-single-digit margins in this business, and we now have a platform that we have a lot of confidence in. Irrational pricing has left. The risk pool has stabilized, which makes it easier to price forward to a target where you can sustain a mid-single-digit margin and growth. The environment for our businesses, in our view, is very attractive even though currently, as we sit here today, it's a little noisy, inclement weather, not climate change. So let's drill through the growth model. I'll take you through the consolidated view on it, and then I'll take you through business by business. So you saw these numbers before, but now they're broken out by line of business. Organically, we're going to grow 7% to 9%, 4% from acquisitions, a total of 11% to 13%. Medicaid, 7% to 9%. Medicare, 12% to 14%. I'll explain that in a minute. It seems high. Marketplace, 5% with optionality. We want to see how the subsidies play out before picking a hard number. 7% to 9% organically, add 4% from M&A, consolidated will grow 11% to 13%. Now 11% to 13% is 2 points lower than the prior growth rate, but I will remind you we grew from $16 billion to $38 billion. We're still on track to produce $41 billion next year, $46 billion in 2026, and this is headed to $52 billion to $55 billion in 2027. So while the percentage growth rate might look lower, it's off an incredibly higher base. And $15 billion of revenue growth over the next 3 years is slightly higher than the $14 billion of revenue growth we've achieved over the last 3. In raw dollars, the growth trajectory is the same. But because we outperformed, the baseline is higher, the growth rate is a little lower. This is adjusted in percentage terms. And we didn't do this out of convenience. Like it's well balanced because you pick 4%, 4% and 4%. No. It's well balanced because on a bottoms-up basis, it is well balanced. I don't think we've over-projected what the current footprint would produce. Current footprint is how many members come into the different programs and what yield are you getting to offset a trend. And you'll see this business by business in a few minutes. Our strategic initiatives at the midpoint, another 4% and 1/3 from accretive M&A. 11% to 13%, well balanced between organic -- 2/3 organic, 1/3 inorganic, and in the organic, equally balanced between what the footprint can produce by just showing up and what you have to work hard at in harvesting strategic opportunities. In dollars, that 4%, 4% and 4% is $5 billion, $5 billion and $5 billion, equally distributed. $5 billion off the credit footprint, $5 billion off the strategic initiatives at the midpoint, $5 billion off the M&A. This is headed to $52 billion to $55 billion in 2027, and the checkpoints along the way are intact. Mark will tell you in a few minutes, will show you the revenue guide or the revenue outlook for next year at $41 billion. We're still on track for $46 billion in 2026, which is what we said previously. And that projects out to $52 billion or $55 billion in 2027. Now this is really, really interesting. I'm going to just go back one. So you look at $4 billion to $7 billion and $5 billion of things you have to do in order to produce that $52 billion to $55 billion. That's $9 billion to $12 billion of new stuff, okay? $5 billion of it is in the bank. $5 billion of it is in contract backlog, currently in flight. ConnectiCare at $1.4 billion. Texas STAR CHIP, $1.3 billion. We just kind of ran the table on the MMP and the Massachusetts integrated programs. $1.8 billion of revenue in contract backlog just on those programs. Then, of course, Texas STAR hitting run rate, New Mexico hitting run rate. If we need to produce $9 billion to $12 billion of new revenue to hit our $52 billion to $55 billion, $5 billion of it is in contract backlog. Contract backlog securing the revenue is the hardest part of achieving embedded earnings because once I unleash these guys and all of their operators with the Molina playbook, the earnings accretion, while nothing is guaranteed, happens pretty routinely. Business by business, no surprises here. Now I'm going to pause on this page not just to tell the Medicaid story but to get you familiar with the model. Of course, this is much simplified. Our models are very, very granular, very locally driven. But this is at a high level. Here's how we built the model. If you recall, I said that our organic growth rate in Medicaid would be 7% to 9%. 4% of it is from the current footprint, a combination of membership growth and premium yield. 2% of it from in-flight initiatives. I just showed you on the prior page, we have revenue contract backlog. It's secured. Just needs to be harvested, which means we only need 1% to 3% from projected initiatives in order to hit our 7% to 9%. Those projected initiatives, I'll show you on a few pages, total $7 billion. We only need to harvest 30% of it to hit and achieve our 7% to 9% growth rate. Now you say, geez, why did you discount it so much? Conservatism, execution risk, call it what you want, but a 7% to 9% organic growth rate in Medicaid off the current footprint, in-flight and harvesting just a small portion of some really attractive strategic opportunities calculates to a 7% to 9% growth rate, which we think is very attractive. This is the same model you're going to see for the other businesses. I'll rip through each one of these. These are things you already know. But let's take the RFP states, the market share and the carve-in opportunities one by one. And again, this is an oversimplification. We have very granular models on how we built this. But from the new state RFP opportunity, there's $30 billion of opportunity that has contract inception dates for '25, '26 and '27. There's another $20 billion of RFP opportunities we'll be working on during the next 3 years but likely have contract inception dates in '28 and beyond. So we'll be working on $50 billion of opportunities, $30 billion of which has the opportunity to become revenue during the planning horizon. And we're only projecting 15% market share, which is $5 billion. That's the number you saw on the prior page that goes into sort of the melting pot of opportunities that we only need 30% of in order to achieve our goal. $30 billion and $20 billion is $50 billion. $30 billion hits the revenue stream. 15% market share, and put a discount on it for execution risk and conservatism. Really proud of the team we've built. We said this before. We have a very, very disciplined screen on what to chase. We seem to have picked our spots pretty well. We've won most of what we've chased, not perfectly, but most of what we chased. We look at all the different criteria that one -- would lead one to believe that we could win or the incumbents are so strong, the provider environment isn't friendly enough to do it. We look at all these different screens in order to pick where we're going to go. Our formula is to go in 2 years before the RFP to work the system. We have an incredibly strong proposal writing team. Not only did we win, but we actually scored really, really high on our written proposals in our oral presentations. But you can see we have a formula. The formula has worked. We have very strict selection criteria, and we seem to have picked our spots pretty well. So our prioritization model seems to have worked. And as I said on the prior page, you see where we're headed. Places like Nevada is in process right now. We're headed to North Carolina. Tennessee, might reprocure. Certainly, Georgia is still out there. But you can look at the prior map and say, here's where we are, here's where we're going. And this is a formula that allows us to win. Market share is not that easy to increase, but you need to focus on the right stuff. And with the market shares you see across the page, we have a couple of states. Nebraska, we're over 30. Washington, we're close to 55. But in most states, we might be 20 or 25 but mostly in the 10 to 20 range. 1% market share is $1.5 billion across our entire footprint. But it doesn't just have -- you can't just wish it to happen. There's stuff you have to do. So the team has done a great job. We have a customer experience center of excellence that focuses on this. How do members leave voluntarily and involuntarily? How do members enroll voluntary and involuntary? Go at those 4 nodes and drive at it. Providers can engage members and keep them in the system. Quality scores provide auto -- create better auto assignment algorithms. Certainly, the redetermination process, it's not a new thing. How do you work with your enrollees to keep them in the system if they are eligible? And of course, community involvement, charitable giving, all the community events to create brand awareness and loyalty. So you actually need to do these things in order to grow market share. And we believe that with our new center of excellence, which we've developed about 2 years ago, it was hard to sort of gauge market share during the pandemic with all the wild shifts in membership, but we believe we can grow market share at 1% across our footprint on average, which is a $1.5 billion revenue opportunity. When we showed this page the last time we were together, Medicaid expansion was on it. We've taken it off. We don't think Texas, Mississippi, Florida and others will expand. But there are still LTSS carve-in opportunities and foster care carve-in opportunities totaling $2.5 billion, 20% market share, another $0.5 billion of opportunity. So go back to the other page, $5 billion of new procurements, $1.5 billion in market share, $0.5 billion in potential carve-ins, a $7 billion pot of opportunity, which we only need 30% of to support our 7% to 9% growth rate. And as I said, we've built operations and machines to do this hard work. It doesn't happen by wishing it to happen. It only happens by investing the money in the human resources and making it happen. That's the Medicaid organic growth story. This is a bit fluid but not in a negative sense. Everything is really moving in the right direction. If you look at the right side of the page, we have a very modest view of the footprint at 3% because we just ran the table on Michigan, Ohio and Massachusetts. We actually have $1.8 billion of revenue that just appeared over the past number of weeks. 9% of the growth rate comes just from allowing that business, allowing that revenue to begin to manifest into our earnings stream. So what did you do? We discounted heavily the strategic opportunities. At this early stage, to be perfectly honest, I didn't feel comfortable, nor did Mark, of putting a growth rate on north of 12% to 14%. But if I'm a betting person, I would tell you by mid-2025, particularly with that contract backlog, sitting in the middle of the page, this will get updated to be a bigger number. But the revenue opportunity is $1 billion. We've only had to project harvesting 15% of it in order for this to work. But the signs of where this is headed, particularly with the way Michigan and Ohio approached the MMP demonstrations, the way Illinois is approaching the MMP demonstrations bodes well for a company that's got a DSNP product and a very deep and wide Medicaid footprint. And so we are a bit conservative here because all of this is late-breaking news. My sense is we'll drive harder at the strategic initiatives. And if Illinois were successful in converting the Illinois business from MMP to a commercial HIDE or FIDE, that in-flight number will probably grow. But for now, 12% to 14% in Medicare. This is just a profile of the business. Sometimes this gets lost here in Medicare. Well, we're not in Medicare, really, traditional Medicare. We're basically in the duals business. $4.8 billion of our $5.6 billion of revenue is the duals. A lot of it is sitting in the MMPs. And look, that stuff just doesn't convert. We had to bid hard in Ohio and Michigan. Right. Complex proposal. How are you going to create an integrated value prop for these members? And we swung with the best of them, and we won and grew revenue in the meantime. So that MMP number will be converted to commercially based HIDE and FIDEs over time. Then of course, there's our DSNP business for total duals and the non-duals business is mainly right in California. Now as you know, we withdrew from 13 states in our MAPD product. We -- 2, 3 years ago, we thought we could put an MAPD product out there that would appeal to low-income individuals who maybe weren't eligible for a DSNP, but we couldn't scale it. So we pulled it back. $200 million of revenue comes out of our projection. The Bright business is hugely leverageable, particularly when we go after the 400,000 dual eligibles in L.A. County, a very target-rich environment for dual eligibles. So that's the platform. You've written about this. You know about this. I'm not going to bore you with the details. But I warn you or caution you, drawing generalities of how this is going to work is pretty dangerous because while CMS came out with kind of what I'll call the master rule, here's how we intend for this to work. They've deferred to the states on actually how to implement it. Now most of the states, particularly the ones we recently have experienced in, are making the decision that in order to be a DSNP player in my market, you need to be a Medicaid, exclusively aligned enrollment. They need to be together. We're very well positioned. So there's different scenarios. Will the states still allow DSNP only? We don't know. They could. Or are they going to exclusively align and make sure that only MCOs with Medicaid and Medicare can enroll the duals? Either way, these are attractive markets. Obviously, the scenario 2 is better for us as the DSNP-only players won't grow as much or even enjoy a contract in the state. So fluid but all trending very, very positive for a company like ours. This just makes the point I've been making all along. We have 5 demonstrations. Texas and South Carolina are just going to transition the members without a procurement. Michigan, Ohio and Illinois are doing a procurement. We're 2 for 2 with a statewide -- nearly a statewide award in Michigan and a state-wide award in Ohio and revenue increments. So Illinois has left, and Texas and South Carolina will convert. So not only do we believe we'll keep our $1.8 billion in revenue, which is always a risk. But based on these conversions, our revenue in these businesses will grow. 2 for 2 and the conversions of MMP, the HIDEs and FIDEs, Illinois probably announced toward the end of the year or early next year. And then, of course, because of our very low share that I showed you on the other page, we believe we can grow share in the current county footprint we have. And in the states where we are, where there's county expansion to occur, we can also expand share. 1% in the former, 2% in the latter, $1 billion of total opportunity. We still have very low share, even though a very successful decent business, very low share. Marketplace. Now this is one where because our target isn't growth, our target is a mid-single-digit pretax margin. The growth rate is always sort of viewed as optionality. We think the footprint grows. Yield is probably mid-single digits. Membership is probably a very low number. We're going to attempt to grow this business. Mark will talk about this in a minute. But we have 2 years now of excess margin to invest in growth, and we already did that and intend to continue to do that. But here, we're just saying, let's put a 5% number on it. Let's see how these next 2 years play out, whether the excess margin we invested in growth actually occurs, which we think it will. But right now, particularly with the subsidy -- with the termination of the enhanced subsidies, we're just not sure where it's going. But this is a very attractive business for us. We've done great on the margin line. We've got a great platform. Small silver and stable is still sort of the mantra. The risk pool is actually pretty stable. All the irrational pricing has gone. But the growth rate are very modest 5% because it's optionality because the target is a mid-single-digit margin. This is just telling you where the business was and where it's going. There's nothing new here. It's a 21 million member market now. Some people say that's going to shrink by 20% if the enhanced subsidies terminate. That's probably correct. We're probably estimating the same. But that doesn't make it a bad business. It's a correction. And going forward, it's going to be a very attractive business for us. This is just another picture of that same phenomenon. 21 million probably ends up at 21 million in 2027 with the enhanced subsidy of people leaving and then normal growth coming in. So it's probably a 21 million member market 3 years out. And here's the same model. Our market shares are pretty low. There's $2 billion of revenue opportunity. Because of optionality, we've taken none of it. A $2 billion of revenue opportunity either growing share in our current footprint and expanding the county footprint to include all of our Medicaid geographies and a couple of additional states. Right now, I think we're in 14 states. $2 billion of opportunity, but we have not harvested any of that into our forward growth rate yet. Let's see how the next couple of years play out as we invested excess margin and growth, and then we'll probably put a more fine-tuned number on this. That's the organic growth story. Medicare -- Medicaid, Medicare and Marketplace. But another part of our growth story is the M&A story. Securing the revenue stream, whether you win it in a bid or whether you're buying it from someone who already want it and only paying less than 25% of revenue for it is an incredibly valuable allocation of capital. Our M&A platform, we use internally generated cash flow. We have not gone to the capital markets to fund our growth story. The idea is to buy a long-dated, stable revenue stream. I don't really care much how it performs. In fact, the worse it perform -- has performed, the less I have to pay for it, but that doesn't mean it can't be turned around. We look at what we have, what we're buying and take the Molina playbook, apply it in due diligence to the target and tell me whether you can't get to target margin. And so far, with $5.50 of embedded earnings and our $23.50 run rate, we've been very successful in doing that. Underperforming properties, buy it, apply sweat equity and deliver value. The M&A pipeline is still strong. We're asked about this all the time. How big is the M&A pipeline? You still have opportunities. There's 250 potential targets. Not all of them are in the mature pipeline. We have dozens of opportunities that we're working with, in various stages of maturity, early-stage discussions, relationship building, some late-stage discussions. I can't go through them obviously. But the pipeline is full. The team is very active. Mark, myself and Mark Menkowski, we are spending a lot of time. And testimony to that is what we've done. I'm not going to rip through the logos again. But all the way from 2019 through 2024, announced and closed, very value creating, very value creating. And when you look at the tail of the tape, $9 billion of revenue acquired not counting ConnectiCare, less than 25% of revenue as the purchase price, half of which, by the way, is regulatory capital, which means you'd have to use that anyway if it was organic. So you're paying very little for the goodwill value of these companies. The returns on equity are fantastic. And M&A itself has added $4 to embedded earnings and $2.65 in current embedded earnings. This has been an incredibly valuable part of the strategy and one that -- 5% of our growth rate is M&A. It's going to be whatever it is. If it ends up being 8, 9 or 10, fine. Long-dated revenue, don't care how it performs, buy it efficiently, use internally generated capital. And if it produces these kind of numbers, it's an incredibly accretive set of activities. I'm often asked about this. I'm only going to spend a couple of minutes on this. But I've often been asked, geez, you seem to be performing well. How do you do it? We do have a playbook. We do have a playbook. And some of this sounds very trite. I hate it. It sounds very trite. It sounds silly. Focusing on the fundamentals. This is a 3 Rs in a cloud of dust business. There are no trick plays. You have to grind it out every single day across the dimensions of managed care in order to manage capitated risk, manage it well clinically, operationally, regulatorily and financially, focusing on the fundamentals, disciplined approach to operating. We do have a Molina playbook. We have a way of doing things inside the company, operating model, management process, work design and talent that I'm not sure it's headline news anywhere, but it's disciplined, it's rigorous, it's religious. We have a playbook. We have a balanced view of our constituencies. Very much Friedman-ist principles. We're here for our shareholders. That's the way I believe. That's the way my team believes. But you can't deliver superior returns to shareholders without 18,000 very engaged and happy employees. We're serving members really well that becomes referenceable across the entire United States of America and the halls of government. So we balance the needs of all of our constituencies with our shareholders being at the center. We're here to deliver superior returns. But we know we can't do that without servicing the needs of all of our constituencies. And we talk about that all the time and we live and we breathe it. And lastly, the team. Now I can't get emotional about numbers, but talking about the team, sometimes they do. I'm so proud of this team and what they've done. They're incredible collection of individuals, but it's more than a collection of individuals. It is a team. It's team before self. It's collaboration that I've never seen before in any company I've ever been in. You'll hear from some of them today, but we focus on the fundamentals. We stay true to our playbook. We have a balanced view of our constituencies, and I'll staff this team up against anybody in the industry. In summary, you've seen the page before. We're going to grow our revenue at 11% to 13%, deliver $41 billion next year, the same $46 billion we promised before in 2026, on its way to $52 billion to $55 billion in 2027. 2/3 of it organic, 1/3 of it M&A. We're going to target and we're going to sustain a 4% to 5% pretax margin target. We believe the 87.5% to 88.5% is a reasonable target once the risk pool settles down. And we're going to drive the G&A ratio down from its current level of 7% to something with a 6 handle permanently. That will give us the opportunity to grow earnings at 11% to 13%. And with a little bit of capital allocated to share repurchase, which Mark will talk about later, we will grow earnings per share at 13% to 15%. And you can do the math off of $23.50 of where that's headed. The investment thesis is strong. I won't repeat it. We are a pure play. We like the businesses we're in. We've had a great track record. This plan is a continuation of the same path we've been on, both in financial trajectory and strategic trajectory. The margins in this business are attractive. The environment, a little noisy right now, will stabilize. And with a proven management team, the sustainability and durability of the franchise is what will carry us through. Thanks for listening to the growth story. Now I'm going to turn it to my partner, Mark, to talk about our compelling financial profile. Mark?

Mark Keim

executive
#3

Pleasure to see you all today. It seems like we spent more time on the phone than actually meeting each other. So it was great to put the names with the faces this morning. This morning, I'm going to do exactly what you would expect me to do, which is talk a lot about '24, talk about '25, our capital. But let me start off with Molina margin mechanics. I get various questions all the time. How do the numbers really work? Why is Molina different? So what a great chance to do that. Simply put, Molina has best-in-class margins. Look at the chart. These are the stat MCRs right out of the stat filings. How does Molina do it? Well, Joe is fond of saying, we get the same rates as everybody else in a particular market. There's 4 or 5 players in a market. We get the same rates. Those corridors, we all have the same corridors. Wait a minute, the member mix, no, it's pretty evenly spread. Almost every market, just about every MCO pretty much has the same acuity profile. So then what's the differentiator? It's got to be medical management. How does that work? Well, we do one thing and we do it with a singular focus, medical management on folks on government-funded plans. This is what we call the wheel of medical management. A number of things in there will look familiar, but let me hit the highlights. It starts with the medical economics platform. It's so important to be able to look across 21 states and say, where are the hotspots? Where are different conditions popping up? Where are certain geographies popping up? Where are certain demographics popping up? What specific providers by proper noun are popping up? Once you see that, you can go address it, find out why, put in the right actions, really important. Utilization management. This is a little cliche, but it's true. Right treatment at the right time, right setting at the right cost, that's the formula. High-acuity care management, I bet you all know this. We have a range of members. On the low end, TANF members, medical costs are about $300 per member per month. On the high end, our duals members, probably $3,000 per member per month. If you intensely focus on those high-acuity members, you can really make a dent on the highest-cost members. And that's what we do. Network contracting, fee-for-service, value-based. On the fee-for-service side, we're all working on the Medicaid fee schedule. But we're able to benchmark, see where we are versus the competitors and make sure we have the most competitive rates. Value-based contracting, sure, Medicaid is not as far along as maybe Medicare is. But increasingly, our state partners are looking for value-based contracting for compliance reasons, and we are increasingly finding value in it. Payment integrity. Pre-pay, post-pay, it's all about getting the right settlement of costs. A lot of times, people think about fraud, waste and abuse. Sure, it's that. But it's also about errors, duplication and just making sure we settle at the right cost. It's amazing how much devil is in the details on payment integrity. We do that pretty well. Then lastly, a little while ago -- a couple of years ago, Joe established centers of excellence around these 3 areas, which are so disproportionately part of our medical costs. Behavioral health, what we've learned is that the cost of behavioral health is not so much on the behavioral health conditions themselves. Those same members tend to have disproportionate physical health. So by concentrating on those members, you're really addressing both sides of that equation. Pharmacy. We all know about GLP-1s, high-cost drugs. Everyone is aware of that. We've got a cost center of excellence that looks very specifically at that every day. LTSS, long-term support and services, what is that? It's home care-based services. It's skilled nursing facilities. We have a lot of spend in this company on that. These 3 areas are a very largest log of our overall medical costs. So we're intensely focused on them. So the next question, invariably, fine. Is it sustainable? I'd like to look at this chart, and it seems to resonate with folks. Pick an example market. This is a hypothetical market, but there might be 4 players. There's Molina on the low side on the MCRs and a few others with higher MCRs. When a regulator sets the rates, when the actuary sets the rates, they set the rate on that total market, not any particular MCO. So you can see, Molina in this example has a benefit to the total market. As long as Molina can continue to outperform the total market, these margins are sustainable because, again, rates are set at the market average, not MCO specific. Big part of our formula. Now the last thing is you can't cut corners to get there. The last bullet on the page says compliance, you got to meet your standards. Quality, you've got to meet your standards. Quality can be penalties. Quality can be revenue withholds that you've got to earn back. You can't cut corners to hit this. Otherwise, you don't have a business. Big part of our formula. Risk corridors. The tutorial I always give that seems to resonate with people, how does it work? In 2022, we reported an 88%. In that year, just for example, our true medical costs were probably in 86%. Because there were corridors, minimum MLRs and profit sharing, we booked 2% of corridor expense. That's the reported 88%. Now for example, along comes a trend inflection, bad rates. That underlying 86% maybe goes to an 87%. You're still booking 1% of corridor expense, but we call that the buffer. It offsets the trend. And the beauty of the system is if actuarial sound rates prevail, the next rate cycle will put us right back to where we were. The 87% drops down to an 86%. We book the extra 2% of corridor expense. We report the 88%. That's the cushion effect. Another one of Joe's pearls of wisdom, 10 bps on G&A ratios, just as valuable as 10 bps on the MLR. In fact, if you look at the numbers, 10 bps on G&A is worth a little more because of the way the numbers work. And the beauty of G&A, as you could argue, we're more in control of it than we are in medical costs. Medical costs, you got trends. Things move around a little bit. Every dollar of G&A we approve, we're fully in control. Having discipline here is critical. The first 2 bullets on the page are the points I'd really talk to. We're in planning process right now. Every cost center in the company has a fixed cost leverage algorithm. We know what their fixed costs are. We know what their variable is. Give them something for inflation, give them something for volume, they got to hit that number. That's the way you lock in fixed cost leverage with certainty, but we don't stop there. Fill that. Now give me productivity. Everybody gets a productivity metric. Not only do you have to get your fixed cost leverage. You got to be a little bit better this year than you were last year. It's important part of the formula. How do we do it? Everything else on the page. Outsource commoditized functions, renegotiate with vendors, automation, digitization. And of course, we're in no frills environment. That's the way we run this place. But you can't starve the company. If you're really good at the left side of the page, you create enough funding for the right side of the page. On that list is everything you would expect. How do you reinvest back into an MCO? But the overarching theme is every one of those has to have ROI. We do it because we're a better business down the road, and we fund it by being very disciplined in the short term. The equation is working well, and it's important we keep the discipline. Let's turn to guidance. The right side of this page reminds us that the initial guidance and the current guidance, pretty close. Now we got there in a different way. Premium revenue, $38 million, right on. EPS, $23.50, right on. MCR on a consolidated basis, we're a little hotter. Look at Medicaid, we're up 100 bps from initial guidance. Medicare, we're up 30. Marketplace, boy, what a year they're having, 400 basis points, better than my initial guidance. G&A, Joe mentioned, we'll continue to focus on that. We're coming in at 6.8% for the year. Roll it all up, pretax margins, almost right on. Share count, just a little bit better. Remember, we did a small repurchase in the third quarter. So feeling very good about this year's guidance. Let me remind you what we talked about on the third quarter earnings call. We jumped off at 90.8% in the second quarter. But wait a minute, that's really a 90.6% if you take out the 2 California moving pieces. Remember there was a one-timer in the second quarter or one-timer in the third quarter. Pull those out. They're nonrecurring. They're noise. 90.8% becomes 90.6%. New store. I think you know the story here. But every year, we're growing so much we put on the new store businesses. They always come in hotter. And within a year, 1.5 years, they're going to get to target margins. The reason we really call attention to it this year is we put on a lot more than we normally do. 20% of the Medicaid business this year is new store. That 20% started off at a 95% MCR. By the end of the year, it will be at an 89.5%. Every quarter, we get benefit from that coming back down to the mean. That's the 30 bps. Then finally, in the third quarter, we had a headwind, as you can see, of about 20 bps. Let's talk about the trend, a strong trend, 2.6% in the third quarter. You know the story. It's redet acuity, the mix of leavers and joiners. And then the stayers ran hot as well. Is it the stayers running hot? Is it reconnects? We'll tell you it's a little bit of both. But strong trend in the third quarter. The good news is on rates, very strong reaction from our state partners. In that 1.9% are 5 on-cycle rate adjustments and 7 off-cycle rate adjustments. The 5 on-cycle are just a function of when the fiscal year has come up. I take real confidence, though, in the 7 off-cycle. These are state partners that came forward voluntarily to say we recognize the trend inflections, and we're going off-cycle with some adjustments. Finally, the 50 bps of corridors, we talked about how that works. Put those together, 20 bps of pressure. We wound up at a 90.5%. So let's jump to Q4. This completes our guidance for the year. We're jumping off at 90.5%. Take out California. Remember the one time. You're really jumping off at 90%. Can I get to an 89%? Yes, here's how we can do it. New store keep doing their thing. We talked about that. I think in this case, I'm going to have a tailwind of 80 bps, I'm expecting. We know we have about 80 points of known rates. It's 3 new states coming in on-cycle, and it's the third quarter kind of coming in and having their carryover effect. A lot of that's just timing. If they raise midway through the third quarter, you're going to get incremental benefit in the fourth quarter, right? Then finally, corridors. So rates, I think, being pretty attractive. I think trend settles at something more normal. Corridors will do their thing. Depends how everything shapes up, but that's a view on how we get to 89%. Just for context, full year guidance, how did we get here? Beginning of the year, we had an 89% in our guidance for Medicaid. California retro items between the second and the third quarter. Put some pressure on that. That's 30 bps. New store did exactly what we thought it would do, neutral. Then the surprises of the third and fourth quarter. Trend, 3% higher than I initially thought. I initially thought trend of 3% for the full year. We're going to be at 6% the way I see it now. So 3% incremental trend across the full year. The good news is, look at those rates. It's the third quarter ones I told you about. It's the fourth quarter ones we know about. I had thought rates would be about 3%. They're 4.5%, entirely on the strength of the third and fourth quarter actions. And then finally, corridors. We talked about how that formula works. But roughly half of that cushion we carry, the 2%, I'm expecting to take back to the bottom line. So an 89% goes to a 90% in spite of some pretty meaningful pressures. One question you may have, but what's in that trend? On the left side, just remind you, 3% going to a 6%. Within 3% going to a 6%, I initially thought the acuity shift, we knew it was coming, would be about 2% of net trend and about 1% on the core net. As we know, it's really probably 6%. What happened? Acuity shift was a little more than we thought. It's some combination of those leavers and those joiners just putting a little more pressure on. And then finally, the core trend, a little more than I thought. That's the stayers, the people that didn't leave, the people that didn't join; and the reconnects, the people that left but quickly came back. Put those together, that's the 6%. Now it's important to point out, on the acuity shift, that's behind us. Redetermination is behind us. So you can take that one out of the equation. Now the 3% of core trend, how do I think about that for 2025? We're working through that. I think the fourth quarter will be very insightful on what the new normal is. So we'll be able to project the trend into next year. So then just a retrospective on EPS guidance for the year. We started off at $23.50. We wound up at $23.50. $2.70 up, $2.70 down. It's the pieces we talked about. Marketplace. Remember, we thought we were at 78%. We're down to 74% on the MLR. G&A leverage, remember, we thought we were at 7%. We were at 6.8%. Net investment income, it's been a good year. In spite of yesterday's cut, we expected that. It's been a good year, probably $30 million ahead on net investment income than where I thought. Then the headwinds. Medicaid, we're up meaningfully from where we thought, the discussion we just had. The California retro item, and then finally, Medicare, running just a little bit hot. Remember, guidance was 88%, we're at 88.3%. So the pieces came together a little different than we thought, but guidance held throughout the year. Let's look at 2025. Known on-cycle rates in the third quarter, 5 of them for 4.5%. That's in the numbers we just talked about. 9% on the 3 states that gave us on-cycles for the fourth quarter. Remember, we said 7 off-cycle rates in the third quarter, 1.5%. Now the good news is, look across the bottom, our rate cycle, which is the fiscal years of our state partners, very well timed for where we are in this moment. January 1, 55% of our revenue reprices, which given the fact set is pretty good because we've got very developed data on medical claims. Most of those 10 states, we have draft rates right now. Now draft, I'd like to think of it as the actuarial component of negotiating. The state leads with a number. Our actuaries look at it. Our actuaries look at it, and the process goes back and forth. It's very iterative. We're not ready to release what those rates are because they're very much in flux, very much in motion. The other thing is, without having a firm view on trend, how do you put them in context. Now I'm also continuing to expect off-cycle rate adjustments as more data develops. Fourth quarter, first quarter, let's see how that develops. 2025 premium. We know the building blocks. We're going to jump off $38 billion. We've got some headwinds. We're conservative guys. We've got Virginia coming out, but we have a very strong protest in Virginia, which means that we'll keep it at least for a better part of the year and maybe indefinitely. I've got it in 100% out for the moment. Redeterminations are a headwind. Why? Didn't they stop? They did. But the weighted average math, if you look at the 2024 losses, there's a little bit of that just carries over on a weighted average basis into '25. And then finally, Joe mentioned how we exited a bunch of MAPD markets, small headwind there. Let's do the build. Current footprint, $1.7 billion, as Joe says, just for waking up, you get a little rate, members keep coming, organically grows in our footprint. That's the $1.7 billion. RFP wins, you know about those. And then ConnectiCare, I've got that closing in very early January, which means we'll take a full year of revenue benefit for it, $1.4 billion, do the build. And strategic initiatives is up here just to remind us. We're not done. Sure, it's November, but we're always working on something. And we can potentially have some more upside for the year. So that's a look on how 2025 top line comes together. Now your next question is, but tell me about EPS. Let's do the building blocks. Embedded earnings, joe said, we're now at $6. That's up another, what, $0.25 from the last time we talked. That's Ohio, among Michigan, Massachusetts. Right now, those embedded earnings are pretty evenly split between acquisitions and new contracts. In 2025, I expect we'll harvest about $2 out of that. In the acquisitions, that's ConnectiCare and Bright, a portion of them. Remember, they unfold over years. And on new contracts, that's largely L.A., California, Nebraska, Iowa. So we'll take a portion of that $2, I believe, an upside for the new year. On the remainder, spread between '26 and '27. hey, didn't embedded earnings used to be a 2-year concept? Well, it's a 3-year concept now because these wins on the MMPs, the FIDEs, the HIDEs, they don't even incept until '26. And they'll go through 2 years to get to full scale. So we're now looking between '26 and '27 on the tail of a few of those items, but I think more in '26 than '27. Let's do the MCR. This page is not guidance. This page isn't an outlook. Just think of it as what would you have to believe page. Again, with the uncertainties on rates, the uncertainties on trend, we're not ready to give you a number. But I think it's very constructive to look at the pieces. The other thing that's important is, let's jump off the second half of the year, not the full half -- the full year. 2024 was definitely a tale of 2 cities, right? What we saw in the first half, very different than what we saw in the second half. If the second half is the new normal, the new run rate, let's jump off the second half. So how do you do that? 89.7%. Third quarter, California items got to come out. That's a one-timer. New store Medicaid. This is the year-over-year comparison. They ran at 92 in 2024. So if they're a target in the new year, you'll get a nice benefit. So what combination of rates, trends in risk corridors can give me 20 bps of good guy? I don't know. I'm not ready to lay out a vision for that. The data is developing as we speak. But what do you have to believe to get to a 20 basis point benefit? There's a number of scenarios I can give you exactly that. Rates, we're hopefully in a very good rate environment. We think so. Trend, I really have to see how fourth quarter develops here. But hopefully, there's a new normal on trend. And then finally, risk corridors will do their thing depending on how rates and trends shake out. But you can see a path to getting to 89%, which is the top end of our long-term guidance. So remember, 88%, 89% on Medicaid, there's a path here to get to the top end of our long-term guidance. Okay. So what happens to EPS? You're jumping off $23.50. Let's do the easy ones first. Embedded earnings, we said $2. Share repurchase, that's easy. We did the $500 million of share repurchase in the third quarter. That maths out to about $0.40 of benefit next year. Net investment income, I'm not going to give you a number because we all have to look at our crystal ball and say what's the Fed going to do. But let me give you the components. This year, we had $9 billion of assets. We'll have a little more next year, split between cash and bonds. We averaged 4.6 on that to get to the numbers we're going to book this year. Bonds probably hold up fairly well. Cash is going to go with what the Fed does. Insert your own assumptions there. You'll get some impact as a headwind here on EPS. Then lastly, current footprint. Not ready to give you a number there. A lot of what we talked about on the Medicaid MLR is going to drive our assumption for that number. So more to come on that as rates harden and as trends really develop off the data we're seeing. Let's go to capital. The company has low leverage. Look at those stats, 1.4x EBITDA, 35% net debt to cap. Got low leverage. Reserve strength, everyone loves DCP. I guess in many ways, it's one of the best ways you have to look at reserve strength. We're at 48. I reminded a few people that if you look over the last 4 years, we've ranged between 47 and 51 with an average of 49. 48, we're almost on the average. It's a pretty tight range. People say, well, gee, isn't that a metric of reserve power? And are you recognizing your expenses? We're very stable on our expense recognition. Why this number bounces around is, don't forget, there's 2 components in IBNR: your expense recognition and your cash payments. If cash payments are a little bit lumpy, a little bit timing, you're going to get some iteration here. So it's not unusual for 47, 48, 49. We feel very good about our reserve strength. Everyone likes to talk about operating cash flow. It's easy to pick off the earnings release, but what really matters is getting cash up to the parent. Dividends from the states up to the parent. When it's at the parent, we can redeploy it. We've been very effective at getting cash through dividends from our subsidiaries up to the parent. Then finally, acquisition capacity. I pushed this one out a year. In the fourth quarter of 2025, what firepower will we have? Why is it out a year? Well, when you sign a deal, it can be up to a year for regulatory approval sign to close. You're looking at what firepower do you have when you would actually close a transaction. So a year from now, I expect to have $4.5 billion deployable for M&A. So we feel very well capitalized, very well situated for the growth we want to have. I'm not doing a very good job keeping up with the pages, am I? Lastly, capital deployment discipline. Three things you can do with capital: reinvest it in the business; go on M&A; or return it to shareholders. This is the pecking order of capital allocation. We really like growing organically. Three checks on that, probably 25% of our allocation. Why? 60% ROEs. On average, we have 60% return on equity on organic growth. Just good as it gets. Accretive acquisitions, probably 50% of our capital going forward on accretive acquisitions. Typically, the ROEs in the 30-ish area ROE, very attractive. And then finally, we will return capital to shareholders through stock repurchases. Stock repurchase is the best way to go. It's the tax-free way to put money back in shareholders' hands. So feel very good about this, a lot of firepower to go do what we need to do and 3 great alternatives to return capital. On the long-term side, reiterate what Joe said this morning. On growth, Medicaid 7% to 9%, 12% to 14%; shakeout at 7% to 9%. You throw acquisitions on top, 11% to 13%. MCR targets have not changed. Now if the portfolio mix changes, the number at the bottom, of course, changes. But those are the same targets we've been working with now for quite some time. Roll it up, you've got the MCR. You've got the G&A ratio at 7% and likely better. 4% to 5% continues to be our target range. I'm going to take a page that Joe introduced earlier in the discussion and just maybe expand it a bit. Remember, Joe said $5 billion, $5 billion, $5 billion or 4%, 4%, 4%. This just explodes that a little bit and say, well, gee, on strategic initiatives at the midpoint, you wanted $5 billion. Well, $3.9 billion you've already announced. So you've got to find $0.6 billion to $3.3 billion to fulfill this plan. M&A, $5 billion. Well, ConnectiCare is $1.4 billion. You need to go find $3.6 billion. 50% of this growth story is already announced and identified. So we feel good about that. Now the one to pick at here is the projected strategic initiatives. $0.6 billion to $3.3 billion, how are you going to find that? This page is what do you have to believe. Joe ran through a set of opportunities that totaled $10 billion. We need $0.6 billion to $3.3 billion. At the midpoint, we need to find 20% of it and execute. This management team is pretty confident we can do that. A lot of attractive opportunity here. We think we can drive a fair amount of growth. So roll it all up, 11% to 13% on the top line. We talked about the ability to find operating leverage in our G&A area. That's 0 to 1% over time. For this, I'm going to call it 0. We're conservative. Would you bank the 1% maybe to offset margin? Is it a hedge? Maybe it falls through. I hope it does. We're conservative. Call it 0, 11% to 13% on the net income line. Annual repurchases over time, about 2% accretion. We're at 13% to 15%. Let's bring it home with the investment thesis. Joe hit these same pages. I think they're pretty important to today's story. 11% to 13% on top line growth. You see the components. 4% to 5% pretax margins. See the components of how we get there. And finally, adjusted EPS growth, the numbers we just went through. And as Joe highlighted, what's really important is we continue to bank those embedded earnings. So any given year, you're seeing our performance, but you're also building your models with known and explicit EPS assumptions on the things we've already announced and banked. So a really important part of the story. Lastly, on the investment thesis, I'm not going to hit the points. Hopefully, they jump off the page from today's discussion. Probably the best thing we can do is invite Joe and Jim Woys back up on stage and take your questions.

Joseph Zubretsky

executive
#4

A.J. Wait for the mic.

Albert Rice

analyst
#5

It's A.J. Rice from UBS. Maybe I'll just ask a couple of quick ones, hopefully. On the commentary about the trend in Medicaid from Q3 to Q4, you're looking for an improvement, although you obviously said you're still watching it. 2/3 of the surprise has been from the effect of redetermination, and 1/3 is a core underlying trend issue. What do you think is going to get better from Q3 to Q4 that makes you more optimistic about the Q4 MLR?

Mark Keim

executive
#6

So a lot of that story is redetermination has greatly slowed down, right? We're now seeing the weighted average effect of what generally ended in Q2, a little bit in Q3. So that weighted average has played itself through. What I'm expecting in Q4 is a little bit more on the stayers and the reconnects. I think we're at a new normal such that that's not a lot of pressure off what we saw in the Q3, but I build in a little bit, as you can see. So it's less in Q4 about redet for the obvious math reasons and more about the continuation of stayers and reconnects.

Albert Rice

analyst
#7

Okay. And then maybe I'll just ask 2 more broad ones. M&A is obviously a part of the story. And you talked about all the potential targets you've identified. We've got a Trump administration that a lot of people think is going to be more lenient on M&A and antitrust. How many of those targets just will engage because they think there's no point in engaging and maybe you now see the pipeline accelerate?

Joseph Zubretsky

executive
#8

I would say on the ability or the proclivity to engage, it's more or less tied to performance in this business than it is to somebody's view of the antitrust environment. This is a tough business that's going through an interesting period of time. And many of these not-for-profit companies just aren't operating not only to peak performance, to performance that's good enough to sustain their capital base. So I think it's more performance related. This is -- these -- our businesses are really tough. And what -- when some of these targets get religion about coming to the table, it's more or less performance related. That dynamic is actually helping more of these targets come to seek a partner that has the capital and the resources where they can continue to fulfill their local mission but with an expert operator and capital provider to help.

Albert Rice

analyst
#9

And then my just last one point of clarification. You talked about the RFPs and you target the ones that you think you could be successful and play to your strengths. But it seems like increasingly, that's a lot of the RFPs out there. What percentage of the RFPs do you end up going for? And what would make you not go for one?

Joseph Zubretsky

executive
#10

It would be what else is in the pipeline, strength of incumbency. There were a couple that we passed on in the past number of years that we either had too much going on. It was too early in our turnaround or we thought the strength of the incumbency would be impossible to unseat. We're going to go after a lot of this. The pipeline, as you saw in the logo chart, is actually a bit thinner now than it was 5 years ago, but we pretty much ran the table on the opportunities we selected. A couple we didn't chase. And Kansas was a disappointment. But other than that, we're very, very successful. I don't think there's going to be a lot of competing priorities here. But if we have 2 or 3 acquisitions that we're integrating and there's a marginal RFP opportunity, maybe we stand out. It's very situational. Thanks, A.J. Josh?

Joshua Raskin

analyst
#11

I guess a question just on the duals and moving into these integrated plans. So I guess just you mentioned the importance to your state partners. Most important thing is continuity of care. And so what gives you confidence that over time, the states are going to be willing to move those dual members into different plans, suggesting other plans that don't have the Medicaid contract? Like what gives you confidence that they're going to be sort of forceful enough to move some of those members? And then if you could just help us just the logistics around that. Are there differences in the financials or revenue numbers or anything like that as they move from sort of traditional plans into these new FIDEs and HIDEs?

Joseph Zubretsky

executive
#12

I'll answer the last question first. The best benchmark we have is our MMP demonstrations, which are fully integrated products. We're doing the Medicare side, we get paid by CMS. When we're doing the Medicaid side, we get paid by the states. The PMPM on those products is $3,000 a month, the PMPMs. So there -- the contribution value per member, if you're near your target MCR, is significant. And you'll have a member for a really good duration. They won't switch if they're being served well. So the financial profile of what will become a FIDE and HIDE -- a commercial-based FIDE and HIDE, we think, is incredibly attractive. On your first question, it is unclear, but it's all moving in the right direction that states are moving toward exclusively aligned enrollment. I can't tell you what Medicare plan to be in, but I can tell you what Medicaid plan you're in. And I need you in the same plan for the same MCO in my state. They can do that. And a lot of them will. So it's all moving in the right direction toward exclusively aligned enrollment where you need to be in both. The 2 data points that we have -- actually, we have 3. California has a very complicated transition formula, which was very favorable to us. But the 2 MMPs that just transition, we're going to allow you to one transfer your MMP members to the commercial FIDE and HIDE, and you need to have both sides of the equation in a very operationally integrated approach in order to serve my members. That's where it's headed.

Mark Keim

executive
#13

Josh, the only thing I'd add is, it's very clear, CMS wants to see the same MCO on both sides of the dual. And most states do, too. One conceivable scenario is that current positions are grandfathered in. But as new members come in, they'll be pushed to members to MCOs that are on both sides. So maybe not an abrupt change to the market, but you can see states moving in that direction.

Joseph Zubretsky

executive
#14

In fact, California did.

Mark Keim

executive
#15

Exactly.

Joseph Zubretsky

executive
#16

California said, we're moving to exclusively aligned enrollment. But if you have a DSNP-only member, we're going to allow you to keep them. We're grandfathered in, but no new enrollment.

Mark Keim

executive
#17

Exactly.

Joseph Zubretsky

executive
#18

So it will trade over time. There's one -- we'll go here and then back there next. Okay.

Andrew Mok

analyst
#19

Andrew Mok from Barclays. You have a number of important states coming up for renewal on 1/1. Can you give us an update how rates are progressing, how discussions are progressing there? What's a good outcome at this point? How do you advocate for actuarially sound rates when trend is a moving target the way it is in the second half of the year?

Joseph Zubretsky

executive
#20

Sure. I'll just frame it and then turn it to my 2 partners here. 55% of our revenue renews on 1/1. We have draft rates on a handful of them. As Mark said, the draft rate is a draft. It's certainly being negotiated and debated. But without a context of what trend is -- if it's 8%, it sounds strong. But it trends 10%, it's not. If it's 4% but trends 2%, it is strong. So without a context of how trend develops in the fourth quarter, we're not going to just out of context talk about the strength of the rate because we don't know. Mark and Jim, anything to add?

Mark Keim

executive
#21

Yes, absolutely. There seems to be a notion out there that actuaries -- data actuaries are looking at data from 2 years ago. Well, as a baseline, they may be. But on trend, they're looking at data as recently as 3 months ago. Why 3 months ago? Well, the current month is always an accrual because you just don't have data to pick your current medical expense. Typically, last month, I've got a pretty good view. The month before that, I've got a really good view because the data is developed such that within the last 3-month window, I probably have 90% accuracy on what was truly in medical costs. We're using as recently as that data to help inform discussions with these actuaries. They're looking at a range of data but looking at data as recently as 3 months old to determine where trends are. And obviously, we're looking at that right now sitting in November, even talking about that for rates that are as soon as January. So we say draft rates, and I made the comment that they're not hardened yet because that discussion and that data development has yet to play out. Now on the question of trend, we're not ready to pick a number yet. You have to develop a view on trend to really take a view on the rates themselves. So that's all very much in flux right now.

Joseph Zubretsky

executive
#22

What gave us great optimism over the strength of the rate cycle was not our forecast for 1/1 but what happened in the second half of the year. We got something like $345 million of rate updates just in the second half across a bunch of states, on-cycle and off-cycle. That was a, what, 300 -- 230 basis point increase, 230 basis point increase in the second half to our run rate. States responded to the acuity shift, both on-cycle and off-cycle. And the way they responded and it gave us a 230 basis points of lift in the second half means that they're responding to the acuity shift. They're responding to GLP-1s. They're responding to the behavioral cost phenomenon, which is rippling through the country. They're responding to all that.

Andrew Mok

analyst
#23

Great. Maybe just a quick follow-up. If I look at the Medicaid MCR components in the bridge you have for 2025, it looks like risk corridors is a headwind. Do I have that correct? And can you help us understand the assumptions behind that?

Mark Keim

executive
#24

Sure. So there's always the interplay of rates trend in corridors. If rates are better than trend, the corridors start to pick some of it back up. If rates are worse than trend, if you've got money left in the corridors, there'll be a good guy. So in the example I think you're looking at, it was spatial. It was conceptual. It wasn't hard numbers, but it showed rates outpacing trend. And whenever that happens in certain states, we'll start putting money back into corridor expense, depending on the attachment points.

Stephen Baxter

analyst
#25

Steve Baxter from Wells Fargo. Just want to go back to the duals alignment opportunity and that scenario, too, that you laid out. If you win the RFPs and you're alongside maybe a more traditional MA plan, can you talk about what gives you maybe the right to win, how you're going to influence members to pick your plan maybe versus competitors? And I guess secondarily, how are you guys going to approach cost trend in 2025? Will you assume something that's more normalized? Or will you assume a higher level of trend in the guidance?

Joseph Zubretsky

executive
#26

On the trend, Mark will take you through the numbers, and Jim here controls all of the clinical and operational activities that control trend. Why don't you take the financial part and Jim take the operational part?

Mark Keim

executive
#27

On the trend, we're not ready to give you a number. When we look at Medicaid, what we are going to do is as fourth quarter develops, I have an assumption, and you see what I'm thinking fourth quarter will be for trend. If that's right, that will inform a view on next year. I'm not ready to give you that yet, but we will as our data develops. And again, on the rates, hard to take a view on the rates until you have that same view on trend. So more to come when we actually give guidance.

Joseph Zubretsky

executive
#28

Jim?

James Edwin Woys

executive
#29

Yes. When we think about sort of medical management and what you heard from Mark earlier when he went through the slide around what was the foundational for us, and probably the strongest part for foundational for us is what Joe talked about. We have a standard playbook. And everything is really based upon a platform and a way to go way and a way that we proceed. One of the benefits the way we've organized at Molina is that we have a single platform for claims platform or administrative platform. We're 100% in the cloud from an IT perspective. It's very determinable. It's very practical. We have the enterprise at the corporate level determines policies and procedures, and they're deployed and executed in the field. So it's very predictable for us. And it's not that we have to do anything heroic. What we do is really, as Joe said, get back to the basics. And we do the fundamentals very well from a perspective of how we do care management, how do we do utilization management, best-in-class payment integrity, as Mark said. And it's based upon a standard platform that we're consistent across the entire board how we operate our business.

Joseph Zubretsky

executive
#30

First part of your question, Stephen, had to do with duals and the operational integration of it. It really is an integrated product, and very few companies have this. Jim is in charge of building our integrated product. And you're absolutely right. It's not an MMP demonstration anymore. If you're not going to get auto assignments, it's going to be broker. You got to have broker loyalty. We have broker loyalty. We have a whole broker platform. So we have the skills to do this. The next generation of this is our customer is saying, no, no. The member doesn't call 1-800 number when they have a Medicare question, another 800 number when they have an LTSS question. This is truly an integrated product, one membership card, one operating platform. Jim, you want to describe that?

James Edwin Woys

executive
#31

Yes. I mean the advantage we have, as I said, a single platform as we think about -- different, I think, from our competitors where they run Medicaid off of one platform, Medicare off a different platform. We run them both together. And so to the extent that we can look at a uniform membership platform and look at that activity, we can combine these 2 today. We do it today with our MMP product. So we're one of the largest MMP programs in the country. We do that integrated product today. So converging from an MMP to where we go from an integrated duals platform is -- we're already halfway there or most of the way there already. And it's building that capability so that when you think about delivering that benefit to the member, it's transparent. They don't know whether it's the Medicare benefit or the Medicaid benefit, and that's where we build the strength with our customer from -- that's why we're, I think, still successful on our 2 awards or 3 awards so far in the MMP conversions, is because we've demonstrated that we can manage that member in a holistic sort of way in a combination of both benefits.

Joseph Zubretsky

executive
#32

Buried inside your question was another illusion to why a state would move in one direction versus another. We're very clear about this. Even though the Medicare medical cost is going to be probably 75% or 80% of the spend of the integrated product, it's being governed and managed at the state level like a Medicaid contract. You need to have a SMAC agreement, a Medicare -- a state Medicaid contract in order to be in this business, and the state controls who has a DSNP license. So if a state is determined to go exclusively aligned, they're going to determine the universe of players. Now that's not uniform. All states are going to be different. But the early signs are states are clearly moving in that direction, which should advantage somebody with a very wide and deep Medicaid footprint. Then we'll go back out.

Ryan Langston

analyst
#33

Ryan Langston, TD Cowen. I'm interested in the centers of excellence. You talked about with LTSS behavioral and pharmacy. Can you maybe give us a sense on kind of what types of initiatives you're working on and maybe even just some historical achievements or lessons learned?

Joseph Zubretsky

executive
#34

You want to tee it up? They most report to you. And then I'll come in at the end.

James Edwin Woys

executive
#35

Sure. So the concept again is back -- is foundational for us because if you think about -- we have to do stuff in a uniform way across 21 different states, 3 different product lines. The way we get there, right, is local execution in the market, standardized like the franchise model we talk about but requires at the enterprise level specialty capabilities that can look at different types of care like LTSS or behavioral health or pharmacy in a way that can provide that guidance to the local market for execution, building medical management programs that can be deployed across the enterprise. And again, based -- again, back on a single platform, it's much easier to deploy in 21 different states a new medical management program across a single platform versus multiple platforms. We can do it more consistently, be much more nimble and create real value in delivering sort of specialized programs, specialized services and consistency across the entire enterprise. I think that's it.

Joseph Zubretsky

executive
#36

Yes. I'll pick LTSS for an example. It's really interesting. Medicare talks about ER visits and short stays and observation days. LTSS is an hours times rate business. It's getting people in and out of skilled nursing facilities at the right time and at the right cost, getting them home and community-based services at the right time and in the right risk category with the right amount of hours. It's a completely different business. What's the number, Mark? $7 billion or $8 billion of our medical cost?

Mark Keim

executive
#37

It's right.

Joseph Zubretsky

executive
#38

It has nothing to do with paying a hospital or a doc. It's paying a home service worker. It's a different model. It's very clinically based. 400 nurses are on the front line. Hundreds of nurses on the front line determining how many service hours somebody is getting. And that's the cost of goods sold. Cost of goods sold is hours times rate, and you have to control it. We have an entire operation that just focuses on hours times rate and skilled nursing facility admits. That's all they do.

Ryan Langston

analyst
#39

And then just a real quick follow-up. On the $5 billion acquisition, $1.4 billion you've already announced. For the $3.6 billion left, any of that actually identified or fairly far along in the process?

Joseph Zubretsky

executive
#40

Yes. The pipeline is very rich. This gentleman has been trying to ask a question for about 10 minutes. The pipeline is very rich with opportunities that have a maturity stage to them where we're very confident that if we have $1.4 billion of the $5 billion and only $3.6 billion to go and we've done $9 billion over the past 3 years, we're good. Yes, sir.

Hua Ha

analyst
#41

Appreciate it. Michael Ha from Baird. So on the topic of LTSS, I know on your slide you mentioned $2.5 billion of carve-in opportunities. When I look at it and think about Medicaid industry growth, LTSS to sheer dollars from carve-ins less than, I think, half of the states have carved it in but the value prop seems exceedingly attractive to states and reducing costs into the payers themselves, so what's holding back states? What's the point of sensitivity? Is it the disintermediation of SNFs? What can get that pace of carve-ins accelerated going forward?

Joseph Zubretsky

executive
#42

We have extensive -- and you're absolutely right, extensive lobbying efforts, lobbying advocacy efforts, I'll call them, to try to get it to move in. First and foremost, you have to recognize that if you think the health care lobby, the health insurance lobby is powerful across the country and the states, the nursing home lobby is equally or more powerful. And they -- having unmanaged care in LTSS or skilled nursing facilities is the best place to be. But if states want to control it, it should go managed. It's going to probably get there slowly, but we're pretty confident that over time, it will get into managed care. And we've demonstrated that we can reduce the state's budget by managing this. We absolutely demonstrated.

Hua Ha

analyst
#43

And just one more question. Maybe this one is for Mark. On the embedded -- for the 2025 EPS guide, which I know you haven't guided to yet, but the $2 embedded earnings, $0.40 a share repo on top of $23.50, that's $25.90, which is right in line with the Street. I know the other 2 bars, current footprint and investment income, a lot of variables still figuring it out. But if I just look at the slide, the bar in current footprint looks larger than investment income headwind. Is that the right directional sort of view to think about it? Net-net, it's another positive?

Mark Keim

executive
#44

Well, I'll note, these are artist renderings. Look, on the growth in our core business, our core footprint, as I hope I stressed a number of times, the MLR discussion was what would you have to believe the 20 bps on the combination of trend rates and corridors. But it wasn't guidance. It wasn't even an initial outlook. We need to let these rates harden. The 55% in 10 states that come up January 1, we need to really understand what those rates are. It's very in flux. And again, I would -- even if I knew those numbers today, I'd be reluctant to share them because without having a firm pick on trend, what do they mean? So we're going to hold judgment on that. As Joe has mentioned a couple of times, we're encouraged. By the way, our state partners are working with us both on-cycle and off-cycle. And if our picks are right, the fourth quarter will settle to a new normal so that I'm pretty comfortable giving a trend number for next year. But until I do, treat that box as an artist rendering.

George Hill

analyst
#45

Guy next door. Okay. This is a question for Mark. It's George Hill from Deutsche Bank. Mark, I was looking at Slide 60, which shows how the Medicaid rates are kind of set at the market average, and Molina continues to outperform the market as it relates to medical cost management. I guess my question could be -- is, do you have an opinion on where your competitors are falling down and kind of like what drives the continued outperformance of Molina versus its peers? Because you're kind of winning based upon the lesser competence of your peers to manage medical costs, it seems. And I would ask kind of how sustainable is that advantage. And I guess can you talk about how Molina continues to stay ahead of its peers as it relates to medical cost management?

Joseph Zubretsky

executive
#46

Yes. I'll tee it up and then kick it to you because I think it's really important because in managed Medicaid, Mark said this, we repeat it all the time, if you think of the 4 nodes of performance in a managed Medicaid and Medicaid MCR, we all have the same rates. We're all subject to exactly the same corridors. And I think you should assume -- and I think it would be proper to assume that if 4 players have 25% market share, there could be some mix effects of acuity of membership but likely not. You have a broad swath of the market. The only thing that could be differentiated is the management of what we call gross trend to net trend, the effects of managed care, which is the wheel, the wheel of medical management. I can't tell you -- I can only tell you what we do. This guy is in charge of all the operational activities and clinical activities. And these are run hard. They're run disciplined. And as I always say, in this business, if you don't focus on 10 basis points, it's going to turn into 100. And if you don't focus on $0.10 PMPM, it's going to be $1 before you know it. And that's the discipline you have to have. I can't comment on what others are doing. We all have the same rates. We all have the same corridors. We're all observing the same trend. It's the management of gross to net. That has to be the differentiator. Did I leave anything out?

Mark Keim

executive
#47

Joe, the only thing I'd add is what I always say about Molina is we're big enough to be relevant in all the big company ways, yet we're small enough that we really run it in a very hands-on way. It's very personal to us. If Molina were part of any of our big competitors, we would just be a division without maybe the same ownership that this management team runs this company with. So maybe that's a different answer to your same question.

Joseph Zubretsky

executive
#48

One here, and then we'll go back to Justin. Right here and then Justin.

Unknown Analyst

analyst
#49

[ Alex Casinco from Strivant Investments ]. Can you please talk a little bit about the competitiveness of the RFP processes becoming more competitive lately? And specifically, do you see Humana maybe becoming like a big 5 player 5, 7 years down the road?

Joseph Zubretsky

executive
#50

It can't get any more competitive than it's been, quite frankly. Everybody shows up. Everybody shows up. And not only are we winning, but we're scoring really, really high. Sometimes by a little bit. Sometimes by a lot. So name every big Medicaid player, they all show up. And that was a thesis somebody raised 6 months ago, maybe when the exclusively aligned enrollment came out. People are going to be competing harder for Medicaid. You can't compete any harder than everybody showing up in these bids, and we continue to win. I can't comment on a competitor's skill in this process. I think the competitor you mentioned has done a good job of winning some contracts. They do show up in the bids, as does everybody else. But I can't comment on what they're doing right or wrong or differently. What I can just say is we show up strong. We score high, and our track record speaks for itself. Okay. Justin?

Justin Lake

analyst
#51

A couple for Mark and then a follow-up for Joe. Mark, just in terms of numbers, you talked about 7 retros in the third quarter. I can't remember if you gave this previously. But any color in the third quarter, how much of that MLR impact from the retros was back to 2Q and 1Q?

Mark Keim

executive
#52

Yes, there was a little bit. But what -- I think you asked this question on our third quarter earnings as well. There was a little bit. But what I did is net that in the fourth quarter for the net benefit of the 3 new ones. So what you're seeing into the fourth quarter is the net run rate or carryover. There was a lot of noise in there. Places like Texas didn't come on with their new rate until September. That means in the third quarter, I didn't get a full quarter benefit out of it. That was a good guy in the fourth quarter on a run rate basis. You're pointing out it worked the other way, too, with maybe some retros. I've netted all that, so your fourth quarter is a clean quarter-over-quarter compare.

Justin Lake

analyst
#53

Okay. And then when you put up that helpful slide in terms of trend acuity versus kind of same store, the -- I think at least I was surprised that the same-store number was bigger than the acuity being worse, right? It was 2% worse versus 1%. Can you give us a little more color in terms of the rejoiner impact within that 2% versus kind of the same store? And what's driving the -- the rejoiner, I think we can understand, right? That's just acuity, but the -- just a different way of measuring acuity, I guess. But the same-store piece, what are the moving parts there? And what did you see through the third quarter?

Mark Keim

executive
#54

Yes. So it's a really good question. And as we dive in and the data really develops, we're sharpening our view on the same thing. But here's what you have. On the stayers, there's no doubt there's a little uptick on the things we always talk about, behavioral health, pharmacy, LTSS, definitely a little uptick there. And is that sustaining? We're going to find out here in October and November. But I'm expecting, as you can see in my numbers, not a meaningful increment on trend there. Now you're on to the rejoiners, the reconnects, as we call them. There are 2 kinds of reconnects. There are seamless reconnects. The folks that fall off in like within a week or so are right back on. And then there's what we call reconnects with a gap. Two different stories there on MLR. On the seamless, they tend to be high users, high MLR. One of the reasons they know they lost coverage is within a week, something is not happening. So they tend to come back on. They're a little hotter. The reconnects with the gap, that can be 3, 4, 5, 6 months. And they're only finding out because they went to the pharmacy to fill a script. They went to the ER, something happened and suddenly they realized they have coverage. They tend to be low MLR. So the theory here, what I'm expecting to see and what I am seeing is that a lot of the early pressure is because it's the seamless coming back in on the reconnects, whereas you'll have probably a good guy on the reconnects with a gap because they tend to come in with a claim, yes, but not high MLR.

Justin Lake

analyst
#55

Got it. And then, Joe, as you think about the exchange market for 2026, and we all work under the assumption that there's at least a decent chance that the enhanced subsidies go away, what's the -- what's your thought in terms of -- I think we could -- I guess we can all do the math in terms of the membership declines. But how worried are you that -- or how do you think about the potential framework, let's say, of something happening into the risk pool kind of like redeterminations? And how do you bid for that?

Joseph Zubretsky

executive
#56

No, that's exactly the point. Look, we're all going to have to put up with whatever -- pick your favorite number. 15% memberships decline, fine. Any shift in the risk pool, we have to worry about what the remaining acuity looks like. So we're worried about 2 things. And we have to consider it in pricing. And I'll give it -- kick it to Mark here in a minute because he presides over the pricing. One is what happens late in 2025 when they learn they no longer have coverage or what happens in 2026 with the acuity shift in the remaining risk pool. We have to consider that as we price the product. Now truth be told is if you have a Bronze product sitting alongside your Silver, many of these members won't leave and become uninsured. They'll drop down into a low-priced Bronze product. And we have Bronze products in, what, 4 or 5 states, and I think we're increasing by 3 states. So we'll capture some of that in Bronze, we believe. But you do have to worry or be aware of, is there going to be a rush to utilization before I know I lose coverage? And then what does the risk pool look like in the year when the risk pool does change? We have to consider that in pricing. Anything to add?

Mark Keim

executive
#57

The only thing I'd add for 2026 pricing is a lot of that risk pool shift you're talking about is likely to hit Bronze, right? Because many folks will get priced out of Silver, which means you'll have a very meaningful influx in Bronze. Well, if you've been following the company, you keep it Silver is one of our tenets. We'll have a little bit more Bronze, but we're certainly not exposed to Bronze the way others are. So we'll be keeping an eye on that. At 6% of the total company portfolio, Marketplace is a relatively small exposure. We like Silver. Let's see what happens with that risk pool. But as Joe mentioned, there's 2 dynamics here. The end of '25, is there a use it or lose it dynamic? And in 26, is there a shifting risk pool as you've mentioned?

David Windley

analyst
#58

I wanted to follow up -- David Windley, Jefferies. I wanted to follow-up up on part of Justin's question right there on the reconnects, Mark. So when you talk about that seamless reconnect coming back on quickly, are you assuming in that -- or not assuming, are you seeing in that, that you're not getting retro premium at all even if it's a seamless reconnect?

Mark Keim

executive
#59

On seamless, you get the retro premium. On the reconnects with a gap, it's almost as if they're a new member. So you've lost them, and 4 or 5 months later, you're coming back with no retro premium.

David Windley

analyst
#60

Okay. So you're saying that, that seamless reconnect is a heavy user.

Mark Keim

executive
#61

Yes.

David Windley

analyst
#62

Got it. Okay. On corridor, and I apologize if you already touched on this, but relative to the 2% that you typically have from performance, where is that as you're exiting '24? And how variable is that across states?

Mark Keim

executive
#63

Sure. So 2% is on an enterprise basis, the chart that showed the last 5 years. This year, I expect to exit at about 1%. So we expect we've used about half the normal corridor cushion. Now it ranges by states. Some states have significant corridors, others less so. Some almost have no corridors. So it ranges by their policy, and it also ranges by our performance. Across 21 states, you get fairly good diversification. But as we always say, corridors are an imperfect hedge. What really matters is do you have the hedge where the trend spikes. And in 21 states being very diversified, I generally feel good about that. But every quarter, it's either a little better or a little worse than I thought on that hedge, if you will.

David Windley

analyst
#64

Okay. And then just one more coming back to the leavers versus stayers. So as you were talking about this in your prepared remarks, you kind of talked about it being behind us. I guess we could have said in the summer, we thought maybe it might be behind us. I'm thinking about as we roll into '25, is there still that impact -- should that impact still affect MLR in '25? And/or are you just looking at that as new member core trend instead?

Joseph Zubretsky

executive
#65

Yes. The way we're looking at it is if our new view of trend is 6% for the year, half of that, right, 3% was the acuity shift. That's in the baseline. And so when you're trending into 2025, you have to worry about -- be aware of and project off of core trend. But that acuity shift has happened. Particularly when the fourth quarter is run out, it will be in the run rate, and we don't have to worry about a continuing erosion of the acuity shift putting more pressure on the MCR. That will be in the full year results.

Mark Keim

executive
#66

If I understand the question, at the end of the second quarter, should we have been done? The headlines would have said yes. We had Nevada and Nebraska continue to trickle out a few more terminations in the third quarter, which is why I was off another 50,000 net as the company, one of the bigger drivers and why we were off 50,000. I believe folks are done now. If you think about it, states are fairly incented to get this wrapped up. It takes the pressure off their budgets.

John Stansel

analyst
#67

John Stansel, JPMorgan. Just a question on the kind of 250 government health plan targets that you have. I mean obviously, been a pretty volatile time for government health plans. What's the state of the small government health plan right now? Are you seeing a wide diversity of how they're performing? When we think about those opportunities, how do you see that pipeline?

Joseph Zubretsky

executive
#68

I want to make sure I understand your question. Performance of...

John Stansel

analyst
#69

The health of like small government health plans that are kind of in that 250 range that you had talked about, the targets.

Joseph Zubretsky

executive
#70

It's great to be single state, single geography until something goes wrong in your single state and your single geography. And so a lot of these small plans are struggling. We can operationally power through acuity shifts, and we certainly can financially power through them. Some of these small companies can. Somebody asked the question before, is it the new view of the -- I think A.J. asked it. Is it the new view of the antitrust environment, bringing your heart to the table? No. It's, geez, this business is really hard. And when the environment is a little difficult, I started eroding capital, and that brings them more to the table than any other situation. So the pipeline is very full. It's got targets ranging from early-stage discussions to mature discussions to very active and engaged, hopefully moving toward a transaction. And as I said, when we only have to do $5 billion, $1.4 billion is in backlog. We've done $9 billion in the past 3 years. All we need is $3.6 billion. We're good there. Yes, sir.

Adam Ron

analyst
#71

Adam Ron from Bank of America. Most of my questions have been answered, but you talked earlier about the regulatory environment, the change in administration. And the thing that you kind of threw away as like a throwaway comment was work requirements is something that you think might get floated. So are there any states that have implemented that? And in those states, what was the impact? And how should we think about it in that scenario?

Joseph Zubretsky

executive
#72

In our state footprint -- I think I'm going to get this right. In our state footprint, there are none. And the only state that's in our view of our future footprint is Georgia, which actually has that. And based on the information I have, the impact has been marginal and minimal. Again, it's just one more thing to power through. And the real question on work requirements, if they get enacted, are they going to be real? Or is it going to be a compliance form where I have to show up at the unemployment office a couple of times a month and show up for community service? Is it real? Do they have real teeth? Or is it more or less going to be a compliance activity? We don't know. It's not something we're worried about, to be honest with you. And I think in our state footprint, there are none, and Georgia is the only one in our future footprint that actually has. And it's been -- I'm told the impact has been marginal.

Unknown Analyst

analyst
#73

Just wanted to clarify, are you saying the decline in base claims payable in Q3 was driven by acceleration in medical claim settlement? Or did I misunderstand that?

Mark Keim

executive
#74

Sorry, can you restate the question?

Unknown Analyst

analyst
#75

So the decline in base claims payable in Q3, you kind of hinted that that's driven by acceleration in the speed with which claims are paid, right? Is that the correct understanding?

Mark Keim

executive
#76

Sure. I had made the point that over the last 4 years, we averaged 49. We recorded a 48 in the third quarter. And the biggest driver of fluctuation in our DCP is when do check runs happen. It's more about the cash flow reducing the liability than any irregularity in the expense recognition increasing the liability.

Joseph Zubretsky

executive
#77

Anything else? Anything else? All right. Looks like we're done. Thank you for joining us today. Thank you for joining us today. Thank you. Thank you for joining us. Thank you for your support, your interest, your probing questions. It keeps us on our toes. We have a great story here. It's a value creation story. We call it the next wave. It's a continuation of what we have done well in the past 3 to 5 years and what we will continue to do well. And while it may not be exciting because there's no news here, there's excitement and value creation. And this team is confident that if we stay the course, execute on this plan, we will deliver superior shareholder returns over the next 3 years. Thanks for coming. Thanks for your time. Have a great week.

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