Momentum Group Limited (MTM) Earnings Call Transcript & Summary

March 8, 2023

Johannesburg Stock Exchange ZA Financials Insurance earnings 72 min

Earnings Call Speaker Segments

Dan Moyane

executive
#1

Good morning, everyone. Welcome to the presentation of the interim results to the end of December 2022 of Momentum Metropolitan Holdings. My name is Dan Moyane. I've got a very, very short introduction for you this morning, but it's a great pleasure and privilege to be here. But as we get going, it's a special day, not only because we are presenting these interim results. It's the 8th of March. It's International Women's Day. So let us wish all the women of Momentum Metropolitan Holdings in South Africa, the rest of the continent, in India and the U.K. and elsewhere, wherever they may be working for this wonderful group, a very happy International Women's Day. Now today's agenda, you're going to have 3 presenters. It's been lined up like that. First up, you're going to have Hillie Meyer, the Group CEO, giving you an overview, followed by an update from Guardrisk; and Herman Schoeman, who is the CEO, will present that one. And finally, we'll hear from the Group Finance Director, that's Risto Ketola with a financial overview. Now these results are available to you on our website. That's momentummetropolitan.co.za or you can follow us now currently live on Business Day Television, BDTV, that's on DStv channel 412 or you can also follow us on our webcast that's at corpcam.com/MM08032023. Without much ado, let me ask Hillie now to come up and begin the presentation of these results. Hillie, good morning.

Hillie Meyer

executive
#2

Hello, Dan. Good morning, everybody. And thank you for your interest. It's a privilege to present the results on behalf of 17,000 staff members and our Board of Directors. Now I'll kick off by just emphasizing that we're very happy with the set of results, especially the earnings number in the current environment. On the graph that you will see now we -- the dotted line indicates sort of the underlying earnings if some of the fluctuations that are not under management control are sort of taken out of the equation. And I think we illustrated that -- to illustrate that the current 6-month results is pretty in line with the underlying earnings. Compare that with the last 6 months we obviously, it was a fantastic number, but there was a lot of one-off items in that. And that's what we mean when we say it's a good quality earnings currently. Also, I think one of the things we'd like to emphasize is just the benefits of disciplined capital management coming through. We've been prudent and I think sort of pretty conservative in managing our capital. And lately, with the share buybacks, I think, pretty decent dividends. And as I said, all the other sort of capital efficiency improvements, I think the highlights are just the benefit from the share buyback and of course, the return on equity, which we're very, very pleased with. The one area that I think in this set of results, we need to highlight as something that we would like to improve on is our value of new business. Now with new business actually dropping by 10% if we compare it with the prior 6-month period, the comparative 6-month period, it is to be expected. But also, I think, especially in our 2 retail businesses, there are VNB challenges. We're pretty confident that we can address many of those without necessarily relying on any meaningful or significant increases in new business because I think in the current environment that will be very difficult and hard to come by. So those are the salient features. I'd like to move for the rest of my presentation to move on to just a brief overview of our reinvent and grow strategy. The strategy that we announced in 2021 and unpacked in some detail when we presented the results in September 2021, that reinvent and grow strategy cover a 3-year period from 1 July 2021 up to 30 June 2024. The end of this reporting period, this reporting date December marks exactly the halfway stage of the 3-year plan. So it's probably an opportune time to just give a bit of feedback and an update on how we're doing. Now when I presented in September 2021, I sort of unpacked this strategy by sharing with you, I think it was about 40 objectives, which was a selection from more objectives than that. Now I'm going to -- what we did for this presentation, we took exactly those objectives and I'm going to give you an update on where we are. I'm not going to go into detail around the strategy, except to say the sort of the reinvent and grow strategies anchored on growing existing channels, which are sort of strongholds, but we believe we can improve even more. We had to establish new channels, alternative channels, more direct to client type channels that we had to start to establish and grow. Then digital is a big theme, digitalization, modernizing our IT environment, systems and so forth, product and service leadership is important and finally, transformation. Those are the pillars. And then if all those things work out, then we'll deliver the targets that we have set up sort of -- you will see that in the right bubbles on the -- bubbles on the right. Okay. Moving on to the feedback. What we thought we'd do is give you sort of an indication of whether we're on track. And if we sort of more or less on track to achieve what we set out to do, it will be like with a little 100% in the middle of a donut, which will be blue. If we're ahead of target or we think we're going to overachieve, there will be a bit of green. If we're somewhat behind, it will be red. If we're a lot behind, it's a lot of red. That is, in essence, just to make it easy. All right. Starting with some of the transformation targets, obviously, we wanted to maintain our Level 1 status. We've done that. We're confident that we'll maintain that. So you can't overachieve on that one. One is the best, but we're happy that we are there and confident we'll stay there. As far as black representation in our management levels is concerned, the one target that we singled out in the presentation was at senior management level. Also, I just want to mention here, these targets match our 5-year employment equity plan, which is a 5-year plan. It started the year before the reinvent and grow strategy in the year after the reinvent and grow strategy. But we -- again, in the middle of the 5-year period. So it's a good time to take stock. Now there, currently, we are at 42.5% at senior management level. So again, we're a little bit ahead of the plan. But I think we can't rest on our laurels because it's quite a stretch. I mean, from 30% to 50%, obviously, is a significant improvement that we wanted to achieve, but happy with progress to-date. Moving on to Africa. The sales numbers, we -- I don't think we're going to make the targets. Look, last year was a very good year. We did ZAR 3.5 billion of sales in 2022. It was boosted by corporate business, which is, by definition, a little bit lumpy. In the absence of that this year, plus a little bit of a headwinds of our normal retail business, I think we'll do well if we end with ZAR 2.8 billion. So we're not, I think, in line with our objectives as far as sales in Africa is concerned. Obviously, that plus other things would filter through to earnings. I think the ZAR 500 million was probably in hindsight, a little ambitious. Our latest sort of target, which we're now aiming for somewhere between ZAR 300 million and ZAR 350 million of earnings. So again, we're not going to make that target. And VNB, it's a small number in the bigger scheme of things. But it's a bigger negative than it was within the ZAR 3 million. So there's a lot of work there. In essence, the VNB in Africa is almost a function of whether we can get our positive VNB in the [indiscernible] because the -- currently in the [ movie ] is negating I think, some improvements in some of the other African countries. Moving on to Myriad. And I'll maybe just quickly mention here because we actually launched a mobile underwriting solution and a sort of a straight-through onboarding process over the 6-month period we're reporting on. That was actually accepted at its bedding down as we would have -- as we could have hoped for. So it's going -- I think things are going according to plan. I would say we can't necessarily see it in our sales numbers yet. But it's definitely irritating our competitors because we're aware of some, I think, untruths that our competitors are spreading in the market, which is probably to be expected if you up the competitiveness a bit. But to our own staff members that are listening and so forth guys, we've got a great product here, the competitors are worried. Okay. We've been growing IFA market share in Myriad. That's a big positive. That was a important objective. We are a little bit behind. Currently, we are at 17.3%. So sort of heading towards the 20%. And then obviously, the VNB margin, I think we'll be very happy and we'll take 2.8%. We've got plans, a number of plans and we believe we can get back to 2.8%. We won't make 5% VNB margin in Myriad in 2024. Investo there, it's actually looking even better. We've already achieved the 3-year target there. The current market share is above 18%. And also, we've already basically in line to achieve all our digitalization and efficiency targets. I think the focus is moving now to sort of adoption and making sure that the adoption of, I think, those sort of important activities that can really improve our cost base. That's what we're working on the rollout been going very, very well. It's adoption that we're focusing on now. As far as retail investments is concerned, that's mostly platform business and annuities. We've got the big replatforming project on the go. Things are going according to plan. In fact, we're now approaching the business in, which will -- it's the more challenging part of the project because we've got about 18 months to go on that project. But as we sort of get familiar with the project, I think we're confident that the replatforming exercise will meet our expectations and probably exceed some of our expectations, which is actually great, if you're busy with the outsourcing project. As far as premiums are concerned, obviously, last year was fantastic. There's been a little bit of a contraction, but we're heading to above ZAR 40 billion for this year anyway. Look, a lot will depend on what the market allows next year, but so far, so good. As far as the institutional business is concerned, also there net inflow I think we're probably going to achieve that a year ahead of target. So it's a fair bit of green there. Obviously, because of that, our cost-to-income ratios are looking good. So as far as the South African institutional business is concerned, happy days. The U.K. business, our gross inflows are actually quite pleasing. We're winning a meaningful number of clients. This year, in particular, unfortunately, there are some clients that we lost this investment and it is lumpy. So again, probably a bit of a challenge to achieve a ZAR 400 million net inflow next year. We won't -- we'll probably -- it will probably be a pretty neutral net inflow this year. But all in all, I think the business is in fairly good shape. I think this -- if this is the only metric you look at it, looks bad. But overall, I think the business is in good shape. This was just a very tough objective that we decided to highlight and we're now going to live with that. MDS, Momentum distribution service, again, the specialization initiative is on track. It's bedded down so far, very, very well. We're beginning to see the benefits. Growth in APE, again, boosted to a large extent by a very good retail investment sales. But even so they achieved what we wanted over the 3-year period last year already. So there, it's more -- I mean, we would like to actually boost our Myriad sales through IFA. I know we've gained market share, but we believe there's more potential there. And we really rely on our broker interfaces and MDS in particular, to, I think, help us with growing Myriad even more. It's such an important product for us. And then also because of the good sales acquisition cost ratios and so on are ahead of targets. Consult by momentum. It's quite difficult to grow footprint in the current environment. We're currently standing at 320 advisers. So not where we would have liked to be. In fact, we recalibrated that target. We now I think, 400 at the end of 2024 will be more realistic. But you can see from the second bullet there, even though the footprint is not maybe living up to our sort of expectations as far as productivity is concerned, in that particular measure, assets on our own solutions there, we're at ZAR 6 billion currently. So we will comfortably achieve that target. Momentum financial planning. I think this is the one area again where growth is difficult, footprint growth. We're currently standing at about 950 planners. We had plans with new-to-industry agents and a sort of a big recruitment drive. It's proving to be very, very difficult to invest young, inexperienced agents in the current environment. So we are revisiting those plans. I think we'll have to -- I'll use -- I'm not a big fan of fashionable words, but we're going to pivot. We're going to have to pivot on what we have and what we do well in MFP. Again, because of the footprint growth, we're not achieving our natural growth targets, plus there's a little bit of a shift away from a risk business to investment business, which is good for investments. It's not exactly what we would like from a Myriad point of view because we already know that that's where we box below our weight in terms of our risk business that we sell through our own agency force. And then finally, I mean, there's been good initiatives on the cost side. So there we -- I think we're about to bank what we plan to do over the 3-year period. Momentum Corporate, again, you're going to see a fair bit of green in this slide and the next one. The first one is just FundsAtWork asset under management. We're significantly above the halfway mark there. So I think we're going to overachieve on that particular target. Also, the digital engagement, we way above the targets that we set for ourselves. I think it will be fair to say that we almost now the focus will move from, let's say, quantity of digital engagement to quality. Just make sure that it's a meaningful and you can actually address more comprehensively whatever our clients would like to do online. But the platforms are there and we're working from a very good base way ahead of our plans there. Further financial metrics in Momentum Corporate. The cost to income ratio, we've already achieved the 70% target. I think this was helped by very good underwriting results, obviously, that contributed to this. And I mean, also, I think good new business flows and so forth. But again, very happy with where we are on managing our cost and cost discipline. Also, I think the insurance margin of 5% is again one of those stretching targets that we now report on, but we reasonably -- we closed in on that target. And we're, in fact, very, very pleased with our underwriting results. So I think if we can sort of keep it where it is currently, we'd be very, very happy. Momentum Health continued to grow membership in a market that's not growing. Those targets are very ambitious, I can assure you that. We're currently in the open scheme, stand at 280,000 members. We think sort of through corporate action, we can probably still get close to the 360,000. Public sector, we are ahead of the halfway mark. So we're happy with that. Corporate schemes, we -- our current membership, we haven't lost the scheme, we haven't gained the scheme, but the membership shrunk a little bit. And that's just because of the pressure on businesses generally, employment levels and so forth. But again, there, moving on to our One Health systems going according to plan. 2 close schemes converted on 1 Jan. The Health4Me business will convert later this financial year. In fact, target date is April. So that is going according to plan. Metropolitan Life going very well in sales, but quality is the issue that we need to focus on, which we will focus on. The migration, the final migration of -- well, a little less than, I think, million policies, the deadline or the target date is August next year, everything in line to achieve that and to achieve the savings. In terms of sort of efficiency improvements that we are a little bit ahead of plans there. So that's going positively. And then there was the get-up initiative, which is really sort of an online direct to client using bots and so on in the sales process. I think there's a lot of things that we learn. There's a lot of capabilities that we develop. But the -- just the persistency of the business was really horrific. And it's actually not viable to continue with the project as it was, but we're going to use some of the capabilities elsewhere in the business, I won't use the word [indiscernible]. Guardrisk doing very well. You'll see mostly green. In fact, the underwriting target of 33% of revenue will probably achieve this year already. And then also on the micro insurance side the -- which the purpose target was to establish that micro insurance licenses. And there are already 5 clients that have incepted and there's a healthy pipeline. Also here, Guardrisk non-life on track to achieve that ZAR 1.1 billion target and Guardrisk life will probably achieve that target. I think they're going to be a year ahead. Final slide, Momentum Insure. I think the first target was ZAR 160 million of synergies through the migration and integration of the Alexander Forbes business. Now we moved the date 2 years ago already by 1 year. And that's why we will by the end of the 2024 financial year, we will probably only achieve half of the savings. The ambitions this -- remains the same. We will still -- we still believe we can have ZAR 160 million of savings, but half of that we will achieve on the target date, which is why we give ourselves 50%. We've seen some nice growth in premiums lately, happy with that. Also, I think because of the current claims experience and our premium levels probably not being adjusted fast enough, that ZAR 330 million is out of reach. We're targeting ZAR 200 million to ZAR 220 million by 2024. Again, we're happy with how we're going on the client value proposition. Just in conclusion, I'd just like to make 3 quick points. Reinvent and grow is on track. And in particular, some of the big IT projects that will deliver, I think, a lot of benefit and improvements and capabilities, we're very, very pleased with how that's going. As the going gets tough, we will focus more and more on what we control, so focus on execution and 2 areas that we will focus on in particular in the coming months is our agency channels, Momentum and Metropolitan. And then just finally, in the current environment, where there's not sort of natural growth, I think it's very, very important to be competitive. We believe we are competitive. I think it's fantastic to actually, if you look at the last 3, 4 years, we've grown market share in just about every category that I can think of. It's an IFA sales Myriad increase. In the corporate side, we gained a bit of market share, significant gains in the investment business, health, small but meaningful, Metropolitan gained market share. So just generally speaking, very, very happy with where we are. I think I'm going to hand over to Herman. Guardrisk is a meaningful contributor to the business. It's one of the very positive stories. And that's why I think it's important for Herman -- to give Herman opportunity to share with you what they're doing at Guardrisk. Thank you.

Herman Schoeman

executive
#3

All right. Good morning, everyone. And yes, Hillie and Dan, thank you for the opportunity to get some time on the podium to share some of the good news stories of the Guardrisk business. And just a special word of welcome to all the Guardrisk staff, who I know has also dialed in specifically for this opportunity. It's great to be talking to you about a great business, a great business that has been great for, I think, since -- and this is not a biased view, since inception and which I really think is still a great business. And true to our federating operating model, which is, by the way, very successful in the MMH environment. I was giving some poetic freedom to decide on the themes that I want to bring across today. I've decided on 3. The one is just to talk a little bit about the Guardrisk growth story and use some indicators. And hopefully, that you can -- when you see the numbers and so forth, you will realize that the growth story is sustainable and the growth story is also consistent historically and hopefully going forward, then the right to win. Why does Guardrisk have a right to win, not only in the cell captive industry, but also moving in other parts of the industry that we are taking the Guardrisk business into now? And then I'll just give you some idea of life after 2024. Guardrisk has been true to its origins being a growth business, a revenue business, what will we be focusing on in terms of growth. So that's the areas that I will actually -- themes that I would like to bring across. So as far as the growth story is concerned, in Guardrisk, I've decided on 5 indicators that would give an indication of the success. And we've decided on taking it from 2014 when Guardrisk became a member of the family of the larger group when we moved from the previous owners to up to 2022. So that's roughly 8-year period. And let me take you back to 2014 what the business looks like and what it looks like today in 2022. The first one is the annual gross written premium. That's always a good indicator of growth and this case of a business, 14% annualized growth in that period, where I think the industry numbers, if you look at it, especially in the area that we operate, probably somewhere between 6% and 7%. So really double the growth that we've seen in the industry. Moving from ZAR 9.3 billion to -- in 2020 to ZAR 26.4 billion. That's a 3x increase in gross written premium over a 8-year period. The KPMG survey for 2022, using 2021 numbers also now indicate Guardrisk, the nonlife part of Guardrisk, as the second largest player in the nonlife insurance industry in South Africa alongside [ Holart ], but that was 2 years ago. Well, we can't wait for the new numbers to come out. But currently, we're in the second position in that regard. Valuation still on a 10x multiple PE, 2.8x increase over this period from ZAR 1.6 billion, which was basically the acquisition price to ZAR 4.5 billion. Hopefully, we can top close to ZAR 5 billion towards year-end. And I think what makes it even more remarkable is the fact that during this period, we've paid a dividend of ZAR 1.3 billion also to the group. The third one, revenue mix. Again, going back to 2014, part of the group rationale, strategic rationale for acquiring the Guardrisk business was diversification, diversification of revenue stream, but also diversification of client profile to also get some more corporate clients into the larger group. And the third one was really to unlock the value of the balance sheet of the group in favor of Guardrisk being an insurance company underwriting a lot of business, but taking very little underwriting exposure for its own account. That has moved from a 6% underwriting profit in 2014 to 30% number now. Quite a substantial improvement in the revenue mix and the diversification of our revenue, which I think is one of the strongholds of the Guardrisk business. And our plan and since we started with this about in 2017 on the underwriting side was to write for margin between 9% and 11%. And in a growth phase, happy to report that we have managed to keep to that underwriting margin. Our contribution to group NHE moving from 4% to 10%. I guess when you get into the double-digits contribution to the group, that's when you get invited to present at the half year presentation and so forth, Hillie. So yes, the 10%, I think it's double-digits. That's what we're about and that's a great number. Capital efficiency. Another way to look at it is ROE. That has improved from 13% in 2014 to 20%, 21%, 22%. The way we've indicated here is the capital, the solvency or regulatory capital as a percentage of gross premium, which you can see has substantially decreased from 85% to 19%. The 85% was based on a impact survey that was done by the regulatory authorities at that point in time. And that was really the only credible number that was available about the potential capital requirements of a Guardrisk cell captive business. And the business was acquired at that point in time, lots of capital efficiency initiatives that we had and also taking into account that the business has taken a significantly more underwriting exposure onto its balance sheet and so forth. And despite that, that ratio has come down to 19%. And then Hillie has touched on the other indicators for half year, I guess suffice to say from our side that everything is on track. Then why do we think Guardrisk has the right to win historically, but also going forward. Unfortunately, there's not a lot of detailed information available. Many of our competitors are not part of public or listed in the group to entity some are. So some of the details are not readily available, but KPMG produces annual report and some of the other audit firms as well that we can use the data for comparative purposes. Yes, the first one is the life of the cell captive world is alive and well. Despite some popular belief, I think Hillie raised the point about competitors want to spread some other stories, very similar in the cell captive environment. The business is in demand. We've opened 34, 34 new sales. We've got a total of 278 cells in the Guardrisk business, of which 34, 35 were opened in the last 5 years. So the business is alive and well. And there's some very good names and great names amongst those 34. There's 7 cell captive licenses in the market that we compete with. Sometimes we think there's only 1 or 2 competitors because it's only 1 or 2 other names that maybe make the media, but there are 7 other competitors. And so it's quite a highly competitive environment. As far as the cell captive world is concerned, the market -- the market share has grown from 2014 to '22 from 12% to 15%. So I think it's quite in a large market and a growing market. That's quite a substantial growth from a market share as a industry, a cell-captive industry. And then as far as Guardrisk is concerned, 7% growth in that 8-year period in market share from 52% to 59%, quite substantial, I think. As far as the regulatory environment is concerned, yes, for the first time, the cell-captive environment industry has now received some recognition in the former insurance legislation, the 2017 Insurance Act reference actually cell-captives and some arrangements for them, really recognizing the role that this industry has played in the wider insurance industry, especially as far as innovation and alternative thinking and methodology is concerned. Yes, for 25 years, Guardrisk has operated under general insurance laws and it's great to now have almost like being on the podium here, but to have a little bit of space in the sun as far as the laws are concerned. The conduct standards that were recently issued, very conducive, very supportive of the cell-captive environment, especially as far as matters like transformation is concerned, enabling insurtechs, start-ups, scale-up businesses, small businesses to actually come to life through this cell-captive structure. And that's why I think there's a lot of support from the regulator as well. The SCR calculation is now embedded into our capital into our balance sheet after a number of years. It's now stable. We can now actually put a proper capital development plan forward to the group, but also important enough for our clients so they can also be in a position in terms of their cells to adequately plan for their capital going forward. Reinsurance partnership is a very important element in our business with a large buyer of reinsurance in the South African but also in the international market. The 2 graphs that I used there is 2 big events that happened in the nonlife insurance industry. The one was the -- during COVID, the business interruption claims, there was a lot of publication about that specific environment. Guardrisk was the first one, as you may recall, that had to come forward and say, do we pay the claims, don't we pay the claims, sort out the technical matters and we had to have our reinsurance to support us. And our reinsurance panel was the first one to have to make the decision, not only in South Africa, but in the world to pay those claims and they backed the Guardrisk business when we didn't want to wait only for the court cases, but when we had to make a decision to pay those claims. So 92% of claims in that event due to the COVID event was paid by our reinsurers. And we only for net account paid 8%. So that's a indication of the good strong relationships we have with reinsurance, but also the conservative nature in which we are actually approaching the underwriting account. [indiscernible], the second one, I think that's still fresh in the memories. Again, similar pattern, 2% for our own net account and the 9% to 8% was picked up by our reinsurers. And I think the great story about this is that we've already now -- after those 2 events, we've gone through a renewal of our reinsurance structures. They still wanted to. They still need to come. We know how tough the reinsurance environment is and I'm pleased to report that we've managed to renew all our treaties in Guardrisk up to, obviously, the end of February and with much less punitive terms than what we've expected. Strong relationships with reinsurers locally and internationally. Continuous innovation, some guys call it pivot. We just say it is continuous innovation for Guardrisk and 3 items that I would like to highlight there, micro-insurance, Hillie touched on the micro-insurance license that we got. That was in April '21. And we really see the micro-insurance license playing a role in providing a platform for small businesses for entrepreneurial initiatives. We talked about startup, scale-up, but specifically in the transformation environment, where I think from a ownership point of view, it's very difficult to sell shares of a large insurance company to really black empowerment, not the large groups, but smaller ones. In the cell-captive environment, cell owners, transformation owners get 100% ownership of the cell and they get 100% access to all the economic benefits that flow from the cell-captive. Fantastic vehicle and that was also recognized by a independent survey that was done by the Centre for Financial Regulation and Inclusion and those reports are available publicly. General Insurance, the GGI business, we started that in 2017, '18. Good strong brand. We wanted to leverage on that brand, pivot on the brand, take it to the general insurance market with our brand, our distribution for the cell-captive business, very similar to the distribution channels, the general insurance market. And yes, we're doing well with that business. LAUNCHPAD, very excited. Been some publications and some media coverage over the last 2 weeks about LAUNCHPAD. That was, yes, as I said, launched 2 weeks ago. That's where we really want to provide a platform and an ecosystem for insurtech businesses, the start-ups with scale-ups to access the ecosystem of Guardrisk that we can, together with them, we can't develop, overtake the [indiscernible] that's out there. They're very clever, lots of clever people out there with tech and we want to get them in our ecosystem where we can assist them with our deep insurance expertise and also give them access to our wide distribution channel and our client base. And [indiscernible] that the Board recently approved quite a large investment for us in that environment. We won't -- we're not a VC fund, but we will invest alongside the entrepreneur and maybe a larger VC fund as well. Synergies between us and the group, important element initially, again, when the transaction was done in 2014 and so forth, the management team were given some very stiff targets to achieve as far as synergies in concerned and very happy that all those synergies were revenue- related. There were no back-office synergies and no cost synergies that we had to achieve. That was all revenue and that's, I think, where the sustainability also comes in. As far as reinsurance is concerned, on a annualized premium basis, we placed about ZAR 0.5 billion, ZAR 560 million of reinsurance premiums into the group onto the life license, the larger life license that predominantly in the employee benefit business where clients want to their own cells. Assets under management, 43% of our unitized portfolio is Momentum Asset Management. Again, 2014 Momentum Asset Management wasn't on our panel. And then retail investments over the last 2 to 3 years, we've given the retail investment business about ZAR 5 billion of endowment-linked business, utilizing the capacity of the Guardrisk life license. So my last slide. So what does life beyond 2024 look like? You can see that from Hillie's point of view, we -- point that Hillie made, we have basically achieved our targets to reset our reinvent and grow targets and so forth starting to think about life after 2024. All the focus areas are revenue-related. The first one, the Guardrisk reinsurance vehicle. We're one of the largest buyers of reinsurance in the local insurance industry between ZAR 6 billion and ZAR 7 billion premium per annum, of which between ZAR 3 billion and ZAR 4 billion, we think there's margin to be made about that. We can consolidate some of that on to our income segment. And that margin is sustainable. We've -- our reinsurance have made some good money over the last 10 years. And despite some of the big events, the volatility is very, very limited. And I think it's purely because of the size and the magnitude of that. So we're looking at that. Guardrisk Life. It's been publicized that there's 1 or 2 clients that is moving on into their own licenses and so forth. Also glad to say that we do not have a concentration in the Guardrisk environment. There, we will also look at retaining risk and do bolt-on transactions where we can also beat the IRR hurdles quite substantially similar to in the nonlife business. LAUNCHPAD, I touched upon and they embedded insurance 2.0 really want to move our third-party cell-captive business into a world, a lot of international trends show us that embedded insurance is the way to go. And I think that's it from my side. And a big thanks to all the Guardrisk staff, for all your support, all the years, all your commitment and absolute passion for this business, great to work with all of you. And yes, thank you, everyone and Risto, let me hand over to you. Thanks.

Risto Ketola

executive
#4

Yes. Thanks, Herman. Guardrisk is such a good business. Maybe it will be good for our share price, if I just asked you to come back here and talk about it for another 20 minutes. But anyway, let's give you a slightly more balanced view of what everything that's going on. Yes, financial results for the 6 months. Now this is the usual opening slide with our key financial indicators. What is a bit different here is I added in black bar there, that is a December '19 6 months. I remember COVID actually broke out in February 2020 and there was market turmoil in February and March 2020. So that is like the last 6 months of normality in my eyes before COVID happened. And it is very pleasing to see that all our metrics are well ahead of that base level. Now through COVID, we kept on telling all our stakeholders, particularly our staff like let's focus on what's under our control. Let's make sure service is okay, let's deliver on projects. Let's make sure that we get on the front foot in terms of products and pricing and we'll come out stronger. And I'm not claiming that we are coming out stronger just based on that sort of last red bar versus the pre-COVID levels. In terms of growth rate, so 46% growth in earnings, the 2.2 per share growth rate is a bit higher because of the buyback program, so at 49% growth. Also dividend growth very pleasing 43%, ZAR 0.50 per share dividend. I suppose we could have had a slightly higher dividend, but we did decide to also implement the ZAR 500 million buyback program now. So we're going to be paying out ZAR 750 million in dividends at ZAR 0.50 per share, plus another ZAR 500 million as a buyback. So the total distribution to shareholders is ZAR 1.25 billion in respect of the last 6 months. And our ROE is back above 18%, which I think is a good result in context of financial services in South Africa. Embedded value growing steadily but surely, I mean, that has been a very volatile time period, 11% growth year-on-year. You add back dividends and you get to about a mid-teens growth rate, which is similar to the ROE in the last 6 months of 15-odd percent. So I do think that our ROEV is now stabilizing in the mid-teens rather than low teens as we're coming out of COVID. The only negative numbers really are the sales volumes and then VNB and margin. I'll go into a bit more detail on that just now. As per usual, I'm not going to talk through every business division on its own slide. I'll sort of spend a bit of time on this on the next slide, give you maybe a 60-second overview. Now these 4 operations are really the entities that operate under the Momentum Metropolitan Life legal entity balance sheet. So when you think about the big life company at the center of our organization, it's these 4 entities. There are some sort of general trends that apply to all of them. The first thing is that mortality has largely normalized from -- back to pre-COVID levels. So if you run from the left, Momentum Life had a ZAR 400 million improvement in mortality profits; Metropolitan Life ZAR 50 million improvement; and Momentum Corporate, sort of ZAR 100 million to ZAR 150 million improvement in risk experience. Obviously, in investments is annuity book. So they had a small negative from the improvement in mortality. But overall, probably ZAR 500 million, ZAR 550 million improvement just across these 4 divisions coming from mortality. The other factor that affected all of them is investment variances. Now that term includes a number of items. It's a level and the shape of the yield curve that requires some higher degree actuarial thinking. Also a key one is the marketing part inflation. I think you must realize that the marketing part inflation has shrunk a bit in the last 12 months. That was quite positive for us in terms of our expense reserves. And it also includes the impact of point-to-point movements in equity markets in that 6-month period. I'm giving a bit of a long story because it was a positive driver for almost all of these businesses. So in Momentum Life, investment variances were ZAR 250 million better in MetLife, about ZAR 50 million better and Momentum Corporate, again, about ZAR 50 million better. So mortality and investment, let's call it variables, they really benefited earnings across these 4 divisions. If we look at some of the more business unit-specific items, I suppose I'll start in Metropolitan Life. I told you mortality was good and investment variances were good, yet the earnings didn't grow. So clearly, there's something in that 0. The missing bit is ZAR 100 million of persistency-related losses, broadly speaking. So that was the one disappointing part here. And that persistency really arises from 2 quite distinct buckets. One is what we call NTUs, not taken-ups, in insurance jargon. That is where we go through the whole sales process of finding a client, explaining to him, getting application forms, issuing policies, loading the guys on our systems, but there's no premiums ever paid. So effectively, it's a wasted effort in terms of that sales activity. And level of NTUs is very high. It literally costs us tens of millions in the 6-month period. And that's when we talk about quality of sales. I mean that's one of the key metrics to measure where the cells are functioning well. The other one is a bit more vanilla lapses across the duration and the type of products and that's maybe economy-related. But the NTUs are something that we really think is under our own control to a large extent and it's getting quite a bit of attention. When I show you the weakening VNB in MetLife, that also plays a role there. And then in Momentum Corporate, we speak a lot about mortality, but within there, there's also a very good 6 months again from the disability book. Those of you that have been following us for longer, visibility business used to make perennial losses year after year. And there was a lot of debate about the economics of that whole business model. Now we had levels where profitability, I think, satisfactory to all parties, including shareholders. So that's been a major turnaround in the way we perceive the commercial merits of that business line. Then moving on to the -- outside of the life business operations. First one here is the health administration business. The growth rate is flattered by the change in the minority interest. So we sort of got a bit higher percentage of earnings in the current period. But beyond that, I would say this business is doing very well in a tough environment. We had fee income growth of 9% and that was sort of a combination of inflationary increases to admin fees, but they're growing lives, which I think is quite unusual in this market. So they grew Momentum open scheme, Momentum Health. We grew in the low-income market products and we also grew in public sector through GEMS. So we're showing surprisingly good unit growth in terms of lives and health, so well done to them. And the operating margin shows you that it wasn't sort of bought growth. It was at good marginal revenue contributions. Nonlife insurance, 2 very different stories here. Now Herman came and spoke about Guardrisk. Maybe the next step is because Guardrisk is its own segment. You get that when you get to 15% of earnings. So maybe at year-end. Yes. So Guardrisk results were actually very pleasing. They were flat year-on-year. But remember, last year, there was a ZAR 50 million one-off gain through a corporate action where they bought one of their underlying cells at a discount to NAV. So we had to recognize an accounting gain of ZAR 50 million on that transaction. So the real growth was really ZAR 50 million, which is sort of high double -- well, it's a very good growth rate for the time period and that was driven by ongoing good underwriting results. The more negative story within that nonlife insurance is Momentum Insure where earnings went from roughly breakeven to a loss in the current 6 months. Now we all know that it's been a very tough environment for most nonlife insurers. The weather has not been conducive, the load-shedding definitely not conducive. And then we also have seen increases in some categories of crime and things like that. So it's a tough environment, but it doesn't change the fact that we don't -- we just cannot make losses on an ongoing basis. So we are taking quite aggressive repricing action. If we sort of look backwards, maybe we could have repriced early and a bit more aggressive. But anyway, we are doing that. And obviously, the lap rates are good. So the clients have stuck around through the repricing exercise and we think they will continue to stay on our books even as we move further on that. Africa, it's a big recovery, but the ZAR 120 million is probably still 2/3 of where I think this business should be, maybe ZAR 150 million to ZAR 200 million is a better par value for this operation. The star performer in the last 6 months was really Lesotho, whereas Botswana and Namibia still weren't operating quite at their potential. Later when I show some of the dividends come into holdings, the Africa dividend really is a Lesotho dividend because of the performance in the last 6 months. New initiatives. The main item here is India. Now India's loss is narrowed by about ZAR 60 million to ZAR 70 million 6 months on 6 months. Now that is a good trend. We definitely prefer that trend in the other way, but we were hoping that the losses would narrow even a little bit more. Now top line growth in India is not a problem. We are growing very rapidly. The claims ratios remained above target, though. And there's a number of factors, but maybe one sort of a broad easy-to-explain one is that post-COVID, we are seeing the actual cost of hospitalizations remaining high. The hospitals are using more sterilized equipment, there's COVID tests, so there's been like a 10% top-up that seems almost permanent now in the post-COVID world and we are looking at -- well, first of all, pushing back a little bit on those increases, but secondly, repricing some of these products. We are still very optimistic about the India business. Obviously, India macro story has rebounded post COVID and is very promising. Then shareholders. This is really a combination of 3 quite distinct items. We have about ZAR 13 billion, ZAR 14 billion shareholder investment portfolio, which is like bonds and cash and a bit of properties, a very stable portfolio that serves as our risk capital for the group. And on that, we earn a stable investment return, which was about ZAR 300 million in the current period, I'll show you on the next slide. Then we have a ZAR 2 billion VC fund, which has been a good story for the last few years. The last 6 months less so. So we had a small negative return on the VC fund. The VC environment has become a bit tougher. We always expected that. I mean, it would be pretty naive to expect 30%, 40% returns every 6 months. And then the last item is that there's a small amount of very good value for money head-office costs that get taken off of the investment returns. Okay. And this shows you the different components. So the light blue is really the stable return on the life company risk portfolio and the dark blue is the VC fund gains that went from Grade 2 so to say. Okay. Sales volumes. These are down 10%. I think the first story that this picture tells you just how big Momentum Investments is. The Momentum Metropolitan Holdings, we do have a massive exposure to the middle and affluent market. If you sort of describe us one of the first things you'll think about is like big IFA market share, big player in the wealth platform industry. So there's no way of hiding around the fact that we are heavily exposed to this affluent market segment. And sales volumes did drop by 17%. Now we've seen sales drop here across most of the players that I reported so far. And they're just quite curious like offshore sales is almost like a switch was turned on -- off where we went from very high demand for the offshore products to now quite modest the last few months. What is pleasing behind the scenes of that decline is annuity sales remain strong and the margins are very good on annuity. So that protected the VNB impact in investments. The other negative here is Momentum Metropolitan Africa. Last year included some very good corporate sales. This year they didn't repeat. Even adjusting for that, we are under a bit of pressure on the retail side as well. So there's clearly a lot of work to be done here. And the last negative category I'll put here is Metropolitan Life. You had a slide earlier that showed very green in terms of gross activity. The activity is very good. But because of the high not taken-ups, we're actually not converting it to net sales. So that high activity level is not really pushing up ultimately the premiums coming into the group. And because it's -- I described it early is a bit of wasted effort, it's actually negative. So you sort of lose that revenue recognition, but you incur all the expenses. You're never going to recover those. On a positive side, Momentum Life is a bit of a positive here. As mentioned earlier, this has been a tough environment, particularly the affluent risk market. So the 3% is probably a decent number compared to the overall industry. And the Momentum Corporate, very pleasing 6 months. And that's quite broad as well. So we had good flows into funds at work, which remains, in my unbiased opinion the #1 umbrella fund product in the market. And we also had good annuity sales, structured investment sales. I mean, so it wasn't just a one hit one there. There was quite a broad support across the corporate product set. Then moving on to the margin. I'll flatter ourselves and call this a stable margin. So our margin remained reasonably stable at 1%. And the stability is real on the Momentum Investments block because it's such a big part of the volumes. The fact that the annuities kept the margin at 1% means that the group margin was basically stable. Momentum Corporate, I mentioned the good flows and this shows you about good margins as well. I mean, this is an industry where, particularly our large deals, the margin can differ very much deal by deal. And I think it shows that there was some good discipline in the current period to get the margins, let's call it the right level. In terms of negative items here, Momentum Life remains close to a 0 margin and that includes both the Investor and Myriad products, which are both pretty close to the breakeven margin. Hillie mentioned earlier, a lot of work being done around there, including some new product launches, looking at the agency sales and things like that. Metropolitan Life, I already mentioned that the poor quality of new business resulted in the shrinking of margin. I would also note that we have cut the fees on some of our savings products, which means that the savings margin is also a little bit lower than in the past. And then lastly, on Africa, again, I think Hillie alluded to it. That is really a Namibia problem when Namibia has a negative VNB. [indiscernible] VNB is actually quite good and Botswana is also positive. So it is really about turning Namibia around to get this right. Embedded value. Just one slide. If I think of what's happened in the world in those -- what's that is at 24 months or 30 months, it's been very volatile, yet our EV has grown very steadily. So it's something to note about the defensive nature of our capital management, our balance sheet, ALM matching, diversity of operations, conservative valuation approaches on certain items. It means that we've been able to grow EV 6 months, 6 months, 6 months, which is a -- I think it's a good achievement. I mentioned earlier that the ROE for the last 6 months is 15.6% per share. And the last item to highlight here is when we launched our strategy, we always said that we do want to diversify the group a bit away from being just a life company. I mean there's nothing wrong with life insurance, but I think it's always good from the risk perspective to diversify. And if you look in the light blue in the red, those nonlife operations have gone from ZAR 8 billion to about ZAR 13 billion in 2.5 years. So that's a good achievement. A lot of that has been Guardrisk and then India in terms of driving that growth. Okay. Solvency, important item. We remain at the upper end of our internal target ranges, which is a comfortable position to be in. And it really explains that and liquidity, which is also strong at the moment, explains why we've been happy to pay a quite a big increase in the dividend of ZAR 0.50 per share. And as I mentioned, we will do another ZAR 500 million of share buybacks over the next 4 months as well. I mentioned earlier that we're distributing ZAR 1.25 billion in fatality to shareholders. If I look at the previous 6 months, that was ZAR 1.75 billion. So on a rolling 12-month basis, we're going to be distributing $3 billion to our shareholders, which, again, I don't think it's a bad number for a $30 billion market cap company. It's like a 10% cash yield. It's decent. Okay. Let's look at other topical financial matters maybe, maybe that items [indiscernible]. Okay, cash generation. This was included at the year-end last time. It was a hit with a certain audience, my primary audience. So it's backed by popular demand. As I said last time, out of the 100-odd legal entities, there's really 4 that pays the builds here. The first one is the South African Life Company in the top left, then Guardrisk pay good dividends. The health business pays good dividends. And in Africa, Africa has had a tough time, but you must remember that in Africa, we have some loss-making businesses, that's like Kenya. We had a business in Mauritius, Tanzania. There's always been this stable profitable companies like Lesotho in that portfolio. So the dividend is actually okay compared to some of the earnings metrics. So Africa is actually more important in terms of cash flow than maybe in terms of group earnings. So if I just show you what happened in the last 6 months on these 4 main cash generators, I wouldn't call them cash cows to me, that's like a compliment that make us get insulted. Okay. So SA Life business, we paid a dividend of ZAR 1.5 billion for the last 6 months. Our earnings went from ZAR 1.5 billion to ZAR 2 billion. So what happened here? I suppose you combine the fact that our solvency position is very strong. You combine the fact that we have a lot more certainty around where COVID will play out and then also liquidity. So we were quite comfortable to increase the dividend a bit more than the earnings increase. So a very good dividend from the Lifeco. And I wouldn't consider that unusually high. I mean, I would say probably $1 billion to $1.5 billion is not a bad estimate of what could be paid out every 6 months here. Then Guardrisk paid 60% of its earnings out. Health had a reasonably good dividend. And as I mentioned, Africa, that really -- Lesotho is ZAR 85 million coming through there. Okay. So those are the 4 normal cash generators. Then on the other, there's a whole lot of other things added up to ZAR 28 million, not much, small disposal of 11. We disposed of a small software company. India, are included here, even though it's 0 because that used to be minus ZAR 200 million every 6 months. I remember we brought in a new investor into that joint venture and they have basically funded the next 3 years of growth. So it's a good reminder that there's a cash flow benefit from that transaction to us, our shareholders. Momentum Insure, we injected ZAR 200 million. We have internal solvency targets, 1.4 to 1.6 SCR for this business. So we injected ZAR 200 million to get it back into that target range. And then one for the connoisseurs here, MM Finance Company. That is normally under other. Now unfortunately, it was so big or maybe fortunately for me, give me something to talk about. It was so big, I had to take it out. Now this is actually a legal entity that provides funding to all our lending activities in the group. As I look at [ Dumo ], they have -- they do pension back home loans, which I think is quite popular now with all the home improvements and so on. When they grow that lending book, we finance it through a finance company. We've got Guardrisk premium finance. In the corporate space, premiums are big, hundreds of thousands, millions of rands. We'll actually pay the reinsurance premium or the premium and then we'll recover it monthly. Yes. So we do a lot of lending activities in the group and we centralize it through here. And I suppose that $153 million just shows you there was a net increase in our lending activities. So in totality, from an operational perspective, we generated ZAR 1.5 billion of cash. That's about 2/3 of earnings. So again, not a bad number to think about what is the cash generation versus earnings in most time periods. We have decided to spend ZAR 749 million on dividends, that ZAR 0.50 per share and then a buyback of ZAR 500 million and then ZAR 200 million is left over. So we don't start bank account at 0 for the next 6 months. Okay. So that's the capital flows, share buybacks. Not much to say here, except that we bought back 40 million -- 45 million shares in the last 6 months at an average price of under ZAR 17. So we bought them at sort of 55% of EV on average and that added about ZAR 583 million to remaining shareholders in terms of embedded value. And if we can buy another 25 million shares now with the ZAR 500 million, ZAR 20 a share, it will add another ZAR 279 million. So in totality, it's about ZAR 800 million of value-add through the buyback program. Okay. IFRS 17. Now we are at June year-end, whereas some of our competitors are December year-end. So we will probably give you a little bit less information in this March period than the December year-end would, but I think it's only fair to give you some directional views. And we will then report our first sort of IFRS numbers this time next year. I suppose the one key message is that we do expect group earnings to be a little bit lower. And what I mean by a small negative impact, less than 10%. So our life insurance earnings do look to be low around IFRS 17 than currently. The irony of it is that they've actually got to do with the prudence in our previous accounting approach. So a big part of our current earnings is release of second tier margins and sort of discretionary margins that we built up over the years. When we move to IFRS 17, we're going to have to recognize all of that on day 1 gains. So our net asset value is going to go up by a couple of billion on day 1. And that money would have been released slowly over time under IFRS 4. Okay. So a small decline in earnings, big jump in our book value on day 1. So obviously, the implication is our ROE will decline somewhat. ROE is very important to us. And under the IFRS 4 basis, we were targeting 20% and we got to 18% now. I think we'll probably reset down to about 15% when we implement IFRS 17. We still need to do all the math, but I think we can sort of try to work back towards an 18% ROE and the IFRS 17 basis in due course. In terms of EV, impact is insignificant. And the last number I saw is less than 3%. Also at VNB level, the aggregate group VNB is largely unchanged. Next point is very important. The life company pays most of bills and the life company dividends are based on our SAM results, our regulatory results. That is not changing with IFRS 17. So the expected dividend flows from the life company in the group are unchanged, which by definition, means the dividends to our MMH shareholders and change. So the short version there is expected dividend level to remain unaffected. The cash generating ability of the group is unaffected by the accounting policy change -- sorry, accounting standard trend. And then lastly, business strategy. Now as important as us finance people think IFRS 17 is, the reality is in the business units, every single operational and strategic deliverable that they're busy with remains extremely valid. I mean the new accounting lens changes nothing in terms of what's really important in the group. So there's no need for any strategy or product changes at this stage. Okay. That brings the financial section to a close. I'll just make some general comments. So we have made this point a few times. The good earnings today is because we didn't get the focused I'll lose our way through the chaos, particularly early parts of COVID and now we're reaping the benefits of that. The second point and this word is a good word, we are very privileged. We can do decent dividends. We can do buybacks, we can buy businesses. We can invest in our own operations. I mean we generate ZAR 3 billion plus of free cash flow every year. So lack of money is never going to be excuse for not getting things right here. It's maybe what we do with it, but we'll obviously try our best. So we are privileged to have all these options in terms of how to move forward. This wording is from the last 6 months, several exciting and I think exciting is an interesting word. It depends who you are. You interpret it differently, but there are a lot of projects undergoing, Wealth replatforming, there's even modernization in Guardrisk. There's a few projects in African, there's like -- there's more business units that are very busy with major technology and digital projects than they aren't, okay? And I think the delivery on those will determine our competitiveness in the next 3, 5 years thereafter. So delivery on this project is very important right now. The millions of customers we built up over decades and their loyalty to us. But where we do see the economy struggling and the lack of confidence is in sales, it is hard to get people to commit to long-term investments or even into long-term risk products at this stage. I underline the -- we have to win market share. I don't think the addressable market is growing. I don't think there's many people, if any, coming into our sort of segment on a net basis. So we have to outsmart our competition. And then lastly, it will be very rude not to congratulate staff. I sometimes tell TV that my job is the chief storyteller, so here I am. But the staff actually write the stories. So thank you and congratulations to you for all the hard work. And also thank you to our clients and our financial advisers who make it all possible. Thank you.

Dan Moyane

executive
#5

Thank you, Risto and thank you, Herman and thank you, Hillie. I had this afternoon, Hillie and Jeanette and Herman and Risto with a very busy afternoon with media interviews that have been lined up. But as usual, as we conclude here, we take a look at some of the questions that have come through our corpcam platform.

Dan Moyane

executive
#6

And if I may, the first one, we're just going to take 2 questions and then let you go, Hillie, Risto and Jeanette. This one is coming from [ Donata Atmipha ]. It says in Momentum Insure, you mentioned that you will be repricing aggressively, while some of your peers had already done that. How far are you behind your peers in that aspect? And how much impact are you expecting the repricing to have on your volumes? Herman?

Herman Schoeman

executive
#7

Thank you, Dan. Yes, I think if I have to try and put a period on it, I would say, between 3 and 4 months that we've been behind the pricing initiatives of RPS. Again, if I talk -- if we talk about aggressive pricing, it's probably the third one that we will be putting in during February, March that we have put into February, March. We're already in the high teens in the double digits in terms of repricing of renewal business as basically all the other insurers, we can only reprice the in-force book over a 12-month period as renewals come up because we guarantee premiums for a 12-month premium. But the aggressive repricing comes with new business. We've already had the third one that we've introduced over the last couple of months. How quickly will it take to catch up? Probably 1.5 years to 2 years, I think, will be fair to say that we will catch up. The positive, if there is any positive if you think about it this way is that with the competitors who we reprice started to reprice early 3 to 4 months earlier than us and also fairly aggressively and so forth, we've seen some good growth maybe in our business, but our retention levels have certainly improved. So despite the aggressive repricing that we've done, our client retention levels, our lapse rates have actually improved and remains one of the best in the industry. I think so that's a positive sign also of it. And it will actually average 12 to 24-month period, I think we'll catch up. Thanks, Dan.

Dan Moyane

executive
#8

Thank you very much, Herman. Next up from Warwick Bam at RMB Morgan Stanley. The question is, can you expand on the reasons for the deterioration in the NTU experience, that's not taking up experience in Metropolitan Life? Secondly, when do you expect corrective action on the higher NTUs to take effect? Hillie, Risto?

Risto Ketola

executive
#9

Yes. I mean the NTUs come from lots of areas. Sometimes it is also just hard selling. So there has been some issues in the adviser force that we had to also exit some advisers for, let's say, forelimb behavior or sort of selling that doesn't -- isn't consistent with our principles. So a lot of it really boils down to management of the channel and to get the guys to follow our best practice in terms of sales. I mean we've seen cases as far as people creating companies to do stop order business. Obviously, that is not acceptable. What made the situation a bit harder financially in this period as well is that there's often a couple of months lag between an adviser leaving and us actually making the policy NTU. And often, the advisers know beforehand there's a problem coming and they leave and then we can't recover the commissions. So we also had what we call clawback losses in the last 6 months just because we -- more advisers have left before we try and recover the commissions. So there's a number of issues, but I would summarize them as channel management being maybe the key term.

Dan Moyane

executive
#10

Okay. Thank you, Risto. Final question is from Michael Klopper, X-Chequer Fund Management. Well done on reaching the cost-to-income ratio target early. Is there scope to improve this much below 70%?

Dumo Mbethe

executive
#11

Okay. Thank you. I think as Hillie mentioned, the cost-to-income ratio has largely been a factor of our underwriting performance. So if you look at the actuals for half year, we're sitting at about 56%. So given what we expect in terms of pressure on premiums as we go forward, if we can keep that at about 65% to 70%, I think that will be a very strong outcome for us. And we are looking beyond 2024 to actually target around 65%. But a big variable here is really around the ability to manage underwriting performance effectively. And then secondary to that, just continuing the discipline that we've maintained around expense management, with expenses growing below inflation for the last 3 years.

Dan Moyane

executive
#12

Thank you, Dumo. I thought that was the last question, but Michael Christelis just snuck in a last one. He's from UBS. Why limit your buyback to 75% of [ GEV ] if your GEV is supposedly conservative, Risto? And that will be the last question.

Risto Ketola

executive
#13

Yes, Michael, the EV is not supposedly conservative. It is conservative. Yes. So I mentioned our ROEV is, let's say, mid-teens, 15% at the moment. So obviously, if you're buying back at a 25% discount, you gross it up to, I don't know, 21%, 22%. So we just felt that that 75% of EV is the level of where it's almost like a no-brainer that your buybacks are almost a better option than anything else. Once you get to that 20% expected return corridor, there are other investment opportunities out there like in the cell-captive space. So I think the point we're making is that once we get to 75% of EV on the share price, then we will maybe continue doing buybacks or we maybe look at doing something else internally or maybe some small bolt-on acquisitions depending on the opportunity set at that time.

Dan Moyane

executive
#14

Okay. Thank you very much, Risto. Well, that concludes the presentation of the interim results of Momentum Metropolitan Holdings on this very important day, March the 8th, International Women's Day. So I hope for the awesome women of the group for the rest of the day is going to be a beautiful one. Risto, Hillie, Jeanette and the rest of the executives now are going to be engaging with media for the rest of the afternoon and investors as well. And if any analysts still have some more questions, please those can be directed to the Investor Relations team at Momentum Metropolitan and will be addressed as the afternoon progresses as the next day progresses. Thank you very much for having joined us. Enjoy the rest of your afternoon.

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