Nucleus Software Exports Limited (531209) Earnings Call Transcript & Summary

May 24, 2024

BSE Limited IN Information Technology Software earnings 57 min

Earnings Call Speaker Segments

Operator

operator
#1

Good day, ladies and gentlemen. I'm Pelcia, the moderator of this call. Thank you for standing by, and welcome to Nucleus Software Quarterly Earnings Conference Call. [Operator Instructions] I would now like to hand over the floor to Ms. Swati Ahuja. Thank you, and over to you, ma'am.

Swati Ahuja

executive
#2

Thanks, Pelcia. Good afternoon, everyone. This is Swati from Investor Relation team at Nucleus Software. A very warm welcome to all of you for this Nucleus Software Earning Conference Call for the quarter and the year ended on March 31, 2024. For discussion, we have here from the management team, Mr. Vishnu R. Dusad, our Managing Director; Mr. Parag Bhise, CEO and Executive Director; Mr. Anurag Mantri, COO and Executive Director; Mr. Surya Kanodia, Chief Financial Officer; Mr. Ashwani Arora, Senior Vice President; Mr. Ashish Khanna, Marketing Head; Mr. Mukesh Bangia, Vice President, Mr. Pradeep Malik, Vice President; Ms. Swati Patwardhan, Chief Human Resource Officer; and Mr. Tapan Jayaswal, Financial Controller. As you all are aware, Nucleus Software does not provide any specific revenue earning guidance. Anything which is said during this call, which may reflect our outlook for the future or which may be construed as a forward-looking statement must be reviewed in conjunction with the risk that the company faces. An audio and transcript of this call would be shortly [ uploaded ] on the Investor Section of our website, www.nucleussoftware.com. With this, we are now ready to begin with the opening comments on the performance of the company. And post that we would be available for the question-and-answer session. With this, I now pass over to Vishnu sir. Over to you, sir.

Vishnu Dusad

executive
#3

Thanks, Swati. We take this opportunity to welcome all of you, the long-term investors of Nucleus Software. And we thank you for your sustained interest in this long-term player in BFSI sector. We're pleased to present our numbers for the fourth quarter and year ending March '24. And over to you -- over to you Tapan.

Tapan Jayaswal

executive
#4

Thank you sir. Swati, am I audible?

Swati Ahuja

executive
#5

Yes sir, you're audible.

Tapan Jayaswal

executive
#6

Okay. From financial facts, revenue. Our consolidated revenue for the quarter is at INR 210.3 crores against INR 204.1 crores quarter-on-quarter and INR 206.2 crores year-on-year. For the year, it is INR 826.5 crores against INR 634.5 crores for the previous year. Overall revenue in foreign currency, including India rupee revenue is USD 25.3 million for the quarter, USD 25.1 million quarter-on-quarter and USD 25.2 million year-on-year. For the year is USD 100.6 million against USD 79.7 million for the previous year. As for product revenue for the quarter is at INR [ 179.4 crores ] against INR 175.3 crores quarter-on-quarter answed INR 179.6 crores year-on-year. For the year, it is INR 711.4 crore, INR 536.9 crores for the previous year. Revenue from projects and services for the quarter is at INR 30.9 crore quarter-on-quarter and INR 26.6 crores year-on-year. For the year, it is INR 115.1 crores against INR 97.5 crores for the previous year. Moving on to the expenses. Cost of delivery, including cost of product development for the quarter is 63.5% of revenue against 61.8% of revenue quarter-on-quarter and 51.9% of revenue year-on-year. Absolute terms, this is INR 133.5 crores against INR 126.1 crores quarter-on-quarter and INR 106.9 crores year-on-year. For the year, it is INR 511 crores against INR 405.3 crores for the previous year. As for marketing and sales expenses for the quarter is 3.3% of revenue -- percent of revenue quarter-on-quarter and 2.2% year-on-year. Absolute terms, this is INR 6.9 crores [indiscernible] quarter-on-quarter and INR 4.6 crores year-on-year. For the year, INR 36.6 crore against INR 21.5 crore for the previous year. As for G&A expenses for the quarter is 5.7% of revenue against 9% of revenue quarter-on-quarter and 5.9% year-on-year. In absolute terms, this is INR 12 crores against INR 18.2 crores quarter-on-quarter and INR 12.2 crores or year-on-year. For the year, at INR 59.4 crores against INR 52 crores the previous year. EBITDA quarter is INR 58 crores against INR 47.4 crores quarter-on-quarter and INR 82.5 crores year-on-year. For the year, at INR 219.5 crores against INR 155.8 crores the previous year. Other income from investments and deposits is at INR 14 crores [indiscernible] quarter-on-quarter and INR 9.1 crores year-on-year. Total other income for the quarter is at INR 14.2 crores against INR 12 crores quarter-on-quarter, INR 9.7 crores year-on-year. For the year, other income from investment and deposit is at INR 48.1 crore against INR 28.1 crore for the previous year. Total other income for the year is at INR 50.9 crore [indiscernible] the previous year. Total taxes are at INR 16.3 crores [indiscernible] quarter-on-quarter and INR 20.09 crores year-on-year. For the year, taxes are INR 64.2 crores against [indiscernible] previous year. Net profit is at INR 52.1 crores for the quarter, INR 41.3 crores quarter-on-quarter and INR 67.6 crores year-on-year. For the year, it is at INR 191.6 crores against INR 127.8 cores. Other comprehensive income is at negative INR 6 crores for the quarter against INR 1.6 crores quarter on quarter, and INR 2.8 crores year-on-year. For the year, it is at INR 1.9 crore against INR 8 crore in the previous year. Total comprehensive income, which includes net profit and other comprehensive income is at INR 46.1 crores for the quarter -- quarter-on-quarter and INR 70.4 crores year-on-year. For the year, it is at INR 193.6 crore against INR 135.8 crore in the previous year. EPS for the quarter is at INR 19.48 as against INR 15.43 quarter-on-quarter and INR 2.27 year-on-year. For the year it is at INR 71.56 against INR 47.73. In terms of foreign currency hedges on March 31, 2024, at USD 3.5 million of forward contracts at an average rate of 83.78%. It is a mark-to-market gain of INR 0.04 crores, which is taken to hedging reserves on the balance sheet. Revenue contribution from the top pipeline for the quarter is at 7.5% against 26.7% in the previous quarter. Order book position order book position is INR 780 crores, including INR 707.7 of product business and INR 72.3 crores of project and services business. On December 31, 2023, the order book position was INR 743.7 crores including INR 98.9 crores of product business and INR 44.8 crores of project and services business. Total cash and cash equivalent as on March 31, 2024 are INR 808 crores against INR 749.6 crores as on December 31, 2023. Swati am I audible?

Swati Ahuja

executive
#7

Sir please go ahead. You're audible sir.

Tapan Jayaswal

executive
#8

It includes balances in current accounts of INR 45.8 crores, various schemes of mutual funds INR 602.9 crores, fixed deposit of INR 125.3 crores investment in tax free bonds. With regards to receivables, we are at INR 166.2 crores against [ previous ] quarter. During the quarter, there is a gross addition of fixed assets of INR 5.53 crores consisting primarily of INR 4.24 crores on computer, INR 0.22 crores furniture fixtures, INR 0.87 crores on office equipment and INR 0.13 crores on software and INR 0.07 crores on plant and machinery. So now I hand over to Swati.

Operator

operator
#9

[Operator Instructions]

Swati Ahuja

executive
#10

Tapan sir please, go ahead. Request you to please perhaps connect again.

Tapan Jayaswal

executive
#11

Hello, Swati? Should I read it again?

Swati Ahuja

executive
#12

Okay sir. Not required. Parag sir are you there?

Parag Bhise

executive
#13

Yes, I'm here.

Swati Ahuja

executive
#14

Sir, request a few words on the performance of the company?

Parag Bhise

executive
#15

Okay. Yes. Thank you so much Swati. I welcome, everyone, to this investor call, and thank you so much for your continued support. I think we continue to work on the fundamentals in this quarter and for the year that ended on 31st March. And I think the [indiscernible] indicative of that. Otherwise we are moving -- continue to work on the fundamentals that we've spoke about in the last few quarters, and we'll share more updates on that as we go forward. Once again, thank you all for joining this call. Please go ahead with the questions.

Swati Ahuja

executive
#16

Thank you sir. Pelcia now we can start the question-and-answer session. So I hand over to you. Over to you, Pelcia.

Operator

operator
#17

[Operator Instructions] The first question comes from Rahul Jain from Dolat Capital.

Rahul Jain

analyst
#18

Yes. I hope my line is audible.

Vishnu Dusad

executive
#19

Yes, it is Rahul.

Rahul Jain

analyst
#20

Thanks, Vishnuji. Basically, first question I would have is that what could be the retrospective component in the Q4 revenue and can we say we are done with the entire repricing exercise?

Vishnu Dusad

executive
#21

No. We are still not done with the repricing exercise, there are some I would say, 20% to 30% customers who are -- whom we are -- will be going to.

Rahul Jain

analyst
#22

So this 20% to 30% is in terms of revenue or count?

Vishnu Dusad

executive
#23

This is in terms of count.

Rahul Jain

analyst
#24

Okay. And I think earlier you said these are mostly in some overseas market. So any geography, which is still due to go through there?

Vishnu Dusad

executive
#25

Asia Pacific, Middle East also.

Rahul Jain

analyst
#26

Okay and ideally, you expect this to conclude over the next 3, 6 months or this may take longer?

Vishnu Dusad

executive
#27

It could take longer also. It could take longer also.

Rahul Jain

analyst
#28

Okay. And is it safer to assume that since this process is going for a long time as and when they agree the retrospective component could be way higher because that increase would be for more than 1 year?

Vishnu Dusad

executive
#29

That will depend on how the negotiations proceed one may not -- may or not be able to comment on that.

Rahul Jain

analyst
#30

Right. So case to case basis, it could be longer, it could be effective from that date also?

Vishnu Dusad

executive
#31

Yes, yes. Right.

Rahul Jain

analyst
#32

And I think you missed the first part, which is like what could be the retrospective element in the current quarter?

Anurag Mantri

executive
#33

Actually, we do not share these insights that what would have been the retrospective effect of this. We will not be able to share that.

Rahul Jain

analyst
#34

Okay. Got it. And it's been almost 6 quarters since we've been doing that, is there any attrition because of repricing or otherwise that we might have observed.

Vishnu Dusad

executive
#35

Let me just comment here to say that the value of our intellectual property is so high. And our relationship with all our customers is so good that by God's grace and their deep understanding of the value that we had not a single customer has [indiscernible] us.

Rahul Jain

analyst
#36

Right, right. And sir, we -- any comments you could share in terms of new customer addition, we have seen a significant spend on marketing and overall aspect. So -- have those spends started culminating into a stronger pipeline because from a pure revenue perspective, it is yet to reflect in a meaningful dividend?

Ashish Khanna

executive
#37

This is Ashish Khanna. So thank you for this question. I think since most of our -- I mean the marketing expenditure in different areas on events and top leadership is definitely helping us in changing the brand perception and also to build a effective pipeline. So that's already there now. And I think we are in the process of -- we have large some levels last year, but we are in process of acquiring multiple logos in coming years. So -- so yes, I think that is going in the right direction, it is giving us required outcomes. Just to add that what you mentioned is not reflecting in the revenue. So that is not right because the market events and those activities are aimed at the market, including the prospects as well as current customers. So that's already in that sense, reflective on our revenue.

Rahul Jain

analyst
#38

Sorry, sir, I could not understand. Can you elaborate more?

Anurag Mantri

executive
#39

So this is Anurag.What I'm saying is that the marketing activities are towards the brand management, and this includes this aims at both new prospects as well as existing customers. So I just wanted to respond to you that it's already -- in terms of the existing customers' revenue, it's already reflecting the marketing activities and its effectiveness is also getting reflected.

Rahul Jain

analyst
#40

So Anurag, essentially, what you're saying is that you would be -- you would have been able to sell more modules to your existing customers, although the new logos wins may not be significant in this period?

Anurag Mantri

executive
#41

That's right. Yes. That's right.

Rahul Jain

analyst
#42

Yes. And I would -- I mean this is a repeat question, which I've been asking earlier also, is there a reason why we have stopped sharing the client data earlier we used to give the new client addition data in our press release but you stopped the exercise. So any color in any form if you could share, that would be helpful.

Vishnu Dusad

executive
#43

Yes. I think next quarter onwards, we will be able to start sharing some of the names and the wins that we're talking about.

Rahul Jain

analyst
#44

And any overall number we could share that what could be the active clients for us as of now, whom would be using our product?

Anurag Mantri

executive
#45

No, Anurag, once again, we do not share these breakups as well.

Rahul Jain

analyst
#46

Okay, understood. Also, in terms of growth rate, in the order book, trying to slightly understand this -- so whenever we are signing this repricing of the AMC, is it getting -- the contract that we are signing is typically 1 year or this could be longer also for the existing customer, not the new customer?

Vishnu Dusad

executive
#47

So these contracts are ongoing contracts. And Yes, the year we started it from that year onwards, when you [indiscernible].

Rahul Jain

analyst
#48

So basically, let's assume a customer was saying INR 100 as AMC now if he's agreed for the reprice number and let's assume hypothetically that is INR 200. So in that case, now the order book would reflect INR 200, right?

Vishnu Dusad

executive
#49

That is absolutely right.

Rahul Jain

analyst
#50

Versus INR 100, which was the historical basis, right?

Vishnu Dusad

executive
#51

That's right.

Rahul Jain

analyst
#52

And yes, just last bit on any capital allocation thought process that comes to your mind now, now our run rate of cash generation has also picked up. So any thought process on buyback or in any other manner which you think you could look into?

Vishnu Dusad

executive
#53

No, these are typically the Board -- as we always maintain, these are the Board decisions, and I'm sure at an appropriate point of time they will take that decision.

Rahul Jain

analyst
#54

Just last one from my side. On a costing point of view the expansion of leadership, as Anurag was also mentioning or any other meaningful initiatives? Is it safer to assume [indiscernible] for this year, is there a good benchmark to understand the steady state and here on the expansion in that base would be minimal?

Vishnu Dusad

executive
#55

No, I think the expansion will continue for at least a couple of quarters. And post that, it should be a steady state.

Rahul Jain

analyst
#56

Okay. And what is the steady state margin you think you would land up once this entire process is behind us?

Vishnu Dusad

executive
#57

So, as you know, we do not give guidance. So we would not be able to comment on this question.

Rahul Jain

analyst
#58

And this investment would happen irrespective of the revenue traction?

Vishnu Dusad

executive
#59

I think the way I would like to make use of this opportunity to respond to your question is, our customers look up to us for their -- for the comprehensiveness of our solution. We -- our solutions as we have talked earlier our transaction banking solution processes transactions worth $13 trillion -- $13 trillion to $14 trillion. Likewise, our lending solution originates services, correct, $0.5 trillion worth of loans in India alone. So these kind of numbers are possible only when you give the confidence to customers that yes, their partner will continue to support them for not just years, decades to come. And for that, you do want to make sure that you are going all out in the market, understanding what are the developments in the market and then which of those technological developments you want to make available to your customers at the earliest and so on and so forth. And that is what has been the theme of the company and that's how we've been able to provide that confidence to all our customers. And that is how we are able to say that despite the price increase, not a single customer has left us.

Rahul Jain

analyst
#60

No, I do appreciate, and I'm sure you are aware, I've been appreciating your business for more than a decade. My question was -- or let me ask you in a different way, for example. So the last, let's say 5, 6-odd quarters of revenue is give or take around the INR 200 crore number and last year, Q4 our profit was around INR 67 crore, if I'm not wrong which is now INR 52 crore. So this is what exactly I'm trying to understand that, of course, we have done really well over a 2-year period, not specific this particular year only, but what I'm trying to understand is whether this INR 200 crore will slowly go to a higher number, whatever is that number. Will the margin also expand with it or whether it would be revenue growth spurt that may happen and profit may eventually come as it's been coming off the last 4, 5 quarters?

Vishnu Dusad

executive
#61

Clearly, intent is to make sure that the top line as well as bottom line growth. There is no reason for us to believe that when it comes to bottom line, it will be stuck at INR 200 crore or any such number of that kind. That's all I can say at this point of time.

Operator

operator
#62

[Operator Instructions] Next question comes from Chinmay Nema from Prescient Capital.

Chinmay Nema

analyst
#63

Sir firstly, if I look Y-on-Y, the revenue growth has been somewhat set to that 2%. And if I look at geographical split, if the India businesses has had revenue degrowth of about 13%. Could we provide some color commentary on why this has been?

Anurag Mantri

executive
#64

So Anurag this side, India business has not seen a degrowth. It's basically the distribution has gone down because the international markets, there are a couple of markets where the revenue has on up.

Chinmay Nema

analyst
#65

[indiscernible] INR 124 crores in March '23 at INR 108 crores in March '24 that is what I'm referencing.

Anurag Mantri

executive
#66

That was -- that was related to -- I understand that, that was related to some of the AMC rebased lining that got into effect in the quarter. And since that has -- and some of the projects which were actually completed in that particular quarter has led to this increase. So AMC remained the same, but the project's completion was different in the last quarter of the last financial year.

Chinmay Nema

analyst
#67

So basically, the -- you're saying that the low growth is because of a high base for March '23 is that correct?

Vishnu Dusad

executive
#68

Okay. The medium cost degrowth is essentially because of the substantial accumulation of revenue in that particular quarter, which was for earlier few quarters. So you can take [indiscernible] we didn't go steady state. Rather than taking once we're taking INR 124 crores as the steady state.

Chinmay Nema

analyst
#69

Understood. Secondly, could you talk about the adoption of FinnOne Neo how it's been going? What has been the conversion being like for the older client. If you could provide some color on the...

Ashwani Arora

executive
#70

This is Ashwani. One, we are seeing a good traction in terms of the transmission from FinnOne to FinnOne Neo. We are working on a lot of accounts, including the multi-country accounts based on our Middle East. We are seeing a good traction in India. So a lot of our customers have come forward where they're looking forward to get the FinnOne to transform to FinnOne Neo apart from the new orders. So it is going great.

Chinmay Nema

analyst
#71

Could you quantify as in your top 10 clients, how many of them are already on FinnOne Neo?

Ashwani Arora

executive
#72

I think there would be 60 plus accounts, which would be on FinnOne Neo and every year we are getting this number better and better.

Chinmay Nema

analyst
#73

This is 60 out of how many accounts?

Ashwani Arora

executive
#74

I think that we already shared, we are not in a position to share the total number of accounts. So...

Chinmay Nema

analyst
#75

Okay, sir. And lastly, could you provide some timeline for this INR 780 crores order book that you've highlighted, I mean, what should be the span over which we should see the revenue from this order book?

Vishnu Dusad

executive
#76

Typically, this number comes from some orders, which are as smaller division as 3 to 6 months and some -- and at the other end of the spectrum, order which would last for 5 years. So it is difficult for us to quantify in that manner.

Operator

operator
#77

Next question comes from [ Shantro Nayak ], an Individual Investor. I'm sorry to interrupt, sir. Could you please speak little louder?

Unknown Attendee

attendee
#78

Yes. So I just have 2 questions. Like, first being, how does the product stand in market, which is competitive. Basically, I'm trying to understand the product pick how does our product within the system if we say?

Ashish Khanna

executive
#79

So -- okay, I think Ashish this side, when it comes to positioning our products in with respect to competitors, I think -- so for us, the competitors are really the informal lenders who are lending to the marketed and exurban rate. So we treat them as our competitor. And I think if you look at the depth and breadth of our product adoption, if I talk about India, as an example, I think 60% to 70% of the market share when it comes to origination servicing a collection of retail and corporate assets, it leverage FinnOne or FinnOne Neo as a platform. So I think with that benchmark in place and with that confidence in our customers, we don't really see -- we do really see a complementary product coming into the market, but we don't see a very direct competitor who can bring a similar robust solution to the market.

Unknown Attendee

attendee
#80

But I do think we have one TCS Bank right? Have you heard of it? It's a total lending solutions.

Ashish Khanna

executive
#81

Total lending solutions you are talking about? Sorry, I missed your [indiscernible] can you speak louder?

Unknown Attendee

attendee
#82

Yes. So there is a product, TCS Bank [indiscernible] so there should be -- that is the total end-to-end solution?

Ashish Khanna

executive
#83

Yes. I think we understand about that product, but I think we don't comment to a very specific -- our comparison with any specific product comparison. So we don't talk about it. But I just mentioned about what we provide as a solution. But since you talked about TCS. So I just want to give you an example of an inside of a customer, we don't take name of a customer, but let me do it Tata Capital, which is again part of the Tata Group, their entire financial arm, Tata capital, they leverage FinnOne Neo as a solution for -- to manage their retail assets. So I think that's good enough testimonial to how many share that we are -- we don't see that as a competition.

Unknown Attendee

attendee
#84

Okay. Okay. And correct me if I'm wrong, so we have almost 60% to 70% share in lending products, right?

Ashish Khanna

executive
#85

That's right.

Unknown Attendee

attendee
#86

Okay. And my second question would be -- so what would be the revenue share from 3 of our [ Flexi ] products, if you sir?

Ashish Khanna

executive
#87

We don't give, sorry, I think as per our policy, we didn't give that breakup on the percentage base.

Unknown Attendee

attendee
#88

But any ballpark figure or any approximately like?

Ashish Khanna

executive
#89

No, no. We don't really give that breakup. Sorry about that.

Unknown Attendee

attendee
#90

Okay. And what would be the one thing that would be absolutely working for us? And what are the things that are not looking for us or for the things we need to improve in respective products like...

Vishnu Dusad

executive
#91

I think what is working for us is the design and architecture of our product the ultra flexible design, which allows our customers to design new offerings within ours as against weeks or months that some of them needs to take before using our product. So that is the beauty of our product and I'm talking about what is not working, maybe the integration between our various modules, a couple of models and that may not be the most optimum, we are working on it right now.

Unknown Attendee

attendee
#92

Okay. So I would like to like understand more about the order product so like can we connect offline or some person from IR can connect later?

Ashish Khanna

executive
#93

Sure. I think sure, you can direct us offline. I hope you'll give us some more customers.

Operator

operator
#94

Next question comes from [ David Javan ]. An Individual Investor.

Unknown Attendee

attendee
#95

Congratulations on a great set of numbers. Sir, my question is regarding the bifurcation of what is -- what component of this revenue is one-off? And what could be sustainable for upcoming years.

Anurag Mantri

executive
#96

This is Anurag. Once again, I'm afraid we do not share these breakups from our side.

Unknown Attendee

attendee
#97

But sir, like as an analyst, we would need some breakup, so we can predict what could be the next year look like?

Vishnu Dusad

executive
#98

Sorry, as I had mentioned in my opening comments, we are a long-term player looking forward to long-term investors. We may or may not be able to help -- we do make efforts to help you, but we may or may not be able to help you projecting for next year and so on.

Unknown Attendee

attendee
#99

And sir, the second question is regarding what is the market share of our lending software in FinnOne Neo in Indian market?

Vishnu Dusad

executive
#100

Yes. As we talked earlier, it's 60% to 70%. Our lending market share...

Operator

operator
#101

Next question comes from Kevin Gandhi from CapGrow Capital.

Kevin Gandhi

analyst
#102

Yes. Sir, you mentioned that around 20% to 30% customers are left for repricing just wanted to understand, are these the larger accounts or the smaller accounts which are [indiscernible] for pricing?

Vishnu Dusad

executive
#103

So we may not be again able to comment on that. Some of these accounts are very large in terms of their size. Some of them are small. So again, we won't not be able to give you any indicator.

Kevin Gandhi

analyst
#104

I just had like one more question. So basically, since most of the repricing is done, as you just mentioned, almost 60%, 70% is done what are the growth drivers for the company going ahead as far as the top line of the revenue goes?

Vishnu Dusad

executive
#105

Yes, it's essentially new customers.

Kevin Gandhi

analyst
#106

Okay. How are you planning to scale the FinnOne Neo product, which we have launched?

Vishnu Dusad

executive
#107

When you say, how are we going to scale what exactly do you mean?

Kevin Gandhi

analyst
#108

The FinnOne Neo product which we have launched. So basically, how many customers do we serve right now? And what's the target market for FinnOne Neo as far as the Indian market goes?

Ashish Khanna

executive
#109

Yes. So this is Ashish. So the scale we are trying to target is for all the different geographies we are trying to target with new customers, as Vishnu sir mentioned. So that's our I mean, we are planning to expand in some new geographies as well. So it's going to be U.S., Japan, Canada. So we are trying to explore. So the opportunities are immense for the [indiscernible] new tech solution, which we have now, and we are like very positive about that moment.

Kevin Gandhi

analyst
#110

Okay. And sir, just one last question from my side. So basically, 20% was the EBITDA margin approximately operating margin. Do we assume this to be normalized going forward? Or is there any scope to increase the margins for the coming quarters or the coming years?

Vishnu Dusad

executive
#111

We always would like to increase, but we cannot say whether this is normalized and we do always make efforts to keep increasing the margin.

Operator

operator
#112

Next question comes from [ Sanjay K ] an Individual Investor.

Unknown Attendee

attendee
#113

Congratulations to our entire team for a good set of numbers in this typical market. So my question is about generally Q4 is the generally a strongest quarter for the company. And last 2 years, like FY '23 and FY '24, Q4 grown almost 20% plus compared to Q3. But this Q4, it is less than 7%. Is there any reason for that?

Vishnu Dusad

executive
#114

Some of the orders have got postponed to coming quarters. That is the reason.

Unknown Attendee

attendee
#115

Okay. So you are saying that the order got postponed, does the revenue will recognize into this coming quarter on that?

Vishnu Dusad

executive
#116

Yes, as we booked orders that is the time we start recognizing the revenue. So since the orders are not booked, We are looking forward to booking them in coming quarters. And that's in the top line would increase.

Unknown Attendee

attendee
#117

And other thing about how the hiring situation now? I mean, are we going to hire more resources in FY '25 or you are still done with the hiring?

Anurag Mantri

executive
#118

So yes, we do have hiring plans, both for we have -- as an organization, we have been hiring a lot of young minds pressures. So we will be continuing with that. And in addition to that, in addition to that, the experienced professionals, we are talking in terms of 300 professionals to be onboarded.

Unknown Attendee

attendee
#119

And the other question is about, are you guys planning any road shows to get attracting individual interested investors or analysts we are not hearing much of those road shows happening. Any plans for that?

Vishnu Dusad

executive
#120

Not yet, please, not yet.

Unknown Attendee

attendee
#121

Even about the new customer, I mean even last quarter also, there was no such announcement about new customer acquisition or a new big one. So any such announcements are expected. I mean, are you completely stop giving any such information in the market?

Vishnu Dusad

executive
#122

So we did acquire customers, but we'll make the announcement either when it is convenient.

Unknown Attendee

attendee
#123

Okay, okay. And the last question is about just as you guys do not give any guidance, but at least FY '25, do you see it is going to be better than FY '24 or it is the quarter-wise growth? I mean is it going to be better than FY '24?

Ashish Khanna

executive
#124

That's what we are striving for. I think definitely, we want that to let's see how things goes. But definitely, that's what we are targeting for.

Unknown Attendee

attendee
#125

And then last question, very particle region, are you seeing that growth is getting better compared to earlier years, whether it's Middle East or it's Australia or Europe or any particular region is getting better?

Anurag Mantri

executive
#126

It's across our marketing activities are happening across, and we are expecting good traction and good conversions from all the markets we are focusing on.

Operator

operator
#127

Next question comes from Anand B from White Oak Capital.

Anand Bhavnani

analyst
#128

Can you give us what was the cost and net hiring for financially year '24?

Anurag Mantri

executive
#129

So with respect to year-on-year, we have added 102 headcounts. And if we talk about quarter-on-quarter, we have added 47 associates.

Anand Bhavnani

analyst
#130

Noted. Sir, this is gross or net number?

Anurag Mantri

executive
#131

This is incremental number. And this is basically the net number.

Anand Bhavnani

analyst
#132

Noted. And can you give us some sense of what has been the attrition -- approximate attrition?

Anurag Mantri

executive
#133

The attrition less than 5%.

Anand Bhavnani

analyst
#134

Noted. And with regards to the plans, you mentioned U.S., Canada and Japan. Is there any order where you see...

Anurag Mantri

executive
#135

I would just like to make a correction. The attrition is close to 7%.

Anand Bhavnani

analyst
#136

With regards to the markets, U.S., Canada, Japan, can you give us some broader color longer-term plan? What are you aiming at, let's say, from a 3-year perspective in these markets?

Ashish Khanna

executive
#137

So Ashish, this side. So we started our engagement in this market started market exploration activities in U.S., Canada, Japan, we are already there from last close to 25 years now. So the plans -- so we are, as of now in a exploration stage. But I think in the next 1, 1.5 years, we will be able to see some business coming from those markets. So I can't give you a plan as such for the next 3 years, but that's a way forward. We have started working on. And we see a great fit of our FinnOne Neo offering in this market in one or other firm, depending upon the use case and depending upon the business which we want to transform in those markets.

Anand Bhavnani

analyst
#138

And lastly, from a spending perspective, how are you seeing the broad spending in the BFSI space across nobody if you can give us some context and color?

Ashish Khanna

executive
#139

So I think in my view it's growing very fast. I think with the digital transformation as one of the key core areas for any financial institution, not just in India, but across all the geographies where we are interacting with either our customers or the prospective customers. So digital transformation is one of the key area of the CEO or MD of any financial solution you talked to. So we see a great traction and great scope of doing more investment on those front. And we see rightly and strategically placed in those areas.

Operator

operator
#140

Next question comes from [ Ruchi Makhija ] from ICICI Securities.

Unknown Analyst

analyst
#141

Sir, if I look at your net cash and investments are much bigger than your free float. If you want to conduct a buyback, it wouldn't be possible to deploy all the cash. In addition, you've been a cash-generating company for 20 years. So can you explain why we should not have a dividend plus buyback policy to pay back around 80% of free cash flow to shareholders, maybe on a 3-year rolling basis?

Vishnu Dusad

executive
#142

Thank you very much for your interest in Nucleus Software, and I'd like to take this opportunity to talk about our long term philosophy. It is with an intent that we should be able to support our customers in case of eventuality that we have been operating on a very conservative basis and retaining this cash. So it is with that intent that we -- whenever we have done buybacks or whenever we have done dividends, those are restricted, limited. And despite that, our ROI has been close to 20% over the decades. So that is how -- of course, we would want to increase it, but that's how we look at life.

Unknown Analyst

analyst
#143

Secondly, on this with reference to your annual report last year annual report. So on Page #205, you list that INR 171 lakhs in the business management services, which appears to suggest that a full-time director and the CFOs are getting paid through a Singapore entity called Nucleus Software Solution PTE Limited. You also mentioned that these expenses is included in the salary and the other benefits to manage key managerial person. So can you explain what does this mean to you simplify this transaction for us?

Vishnu Dusad

executive
#144

Certainly. Some of our colleagues operate out of Singapore and it is expenses on that count that are included in this mention.

Unknown Analyst

analyst
#145

Okay. So these are salaries paid to employees out of the Singapore entity?

Vishnu Dusad

executive
#146

Absolutely.

Anurag Mantri

executive
#147

Employee based on Singapore, but playing the global roles.

Unknown Analyst

analyst
#148

Okay. Understood, sir. Also, what was the catalyst for us to start this big AMC revision cycle beginning March '22. What had happened if you can tell us the story, it would be really helpful.

Vishnu Dusad

executive
#149

Thank you so much for raising this question. We have been saying this to all our investors that we happen to be selling our IP at ultra deep discounted prices. And then we certainly realize that the market prices for our IP are far, far higher. And that the time we started approaching our customers, and they have been very kind enough to appreciate the value of our IP, and that is how this entire process has started.

Unknown Analyst

analyst
#150

Also, sir, you have mentioned in the previous calls that you get paid for AMC in advance. Yet in March '23 annual report, your receivables are have went up a lot. So could you explain why would receivables go up if a lot of maintenance receivables as part of the business that increased and where you get prepaid?

Anurag Mantri

executive
#151

So partially, it was due to some of the receivables linked with a geography we are generally -- it's a longer cycle to receive the payments. That is what I can share right now.

Unknown Analyst

analyst
#152

Okay. Moving on, thank you had a loss allowance for a loan to subsidiary new year financial statement. So what was that defer amount of about INR 232 lakhs. So could you explain what was this?

Anurag Mantri

executive
#153

So we have a subsidiary in Jaipur and we have suspended the business operations there for some time. And because of that, but I think this loss was there. Resuming the operations again in Jaipur is one our strategic priorities for the year, and we are working on that.

Unknown Analyst

analyst
#154

Is the AMC revenue mostly in India or it is spread out proportionately by rest of your revenue?

Anurag Mantri

executive
#155

It has been concentrated in India, but we are working on the overseas markets as well.

Unknown Analyst

analyst
#156

And I have a couple of more questions. what proportion of our SG&A overhead would it be split between international business versus India?

Anurag Mantri

executive
#157

I'm afraid we have ran short of time, and we will not be able to take any further questions in this session.

Vishnu Dusad

executive
#158

You may reach out to our investor relations team, and we'll be then answer your questions.

Operator

operator
#159

That would be the last question for the day. Now I hand over the floor to Swati for closing comments.

Swati Ahuja

executive
#160

Thanks, Pelcia. So we would like to thank all the investors for joining us today on this call. I will now pass it over to Vishnu, sir for his closing comments.

Vishnu Dusad

executive
#161

Thank you so very much for your continued interest in Nucleus Software, and we reiterate our commitment to keep building a long-term institution. Thank you.

Operator

operator
#162

Thank you, everyone. That concludes the conference for today. Thank you for your participating. You may all disconnect now.

Read the full transcript via the API

You're viewing the first half of this call. Get the complete Nucleus Software Exports Limited transcript — plus 252,000+ transcripts from 12,000+ companies, speaker segments, AI summaries and full-text search — through the EarningsCalls.dev API.

Get the API View API docs →

This call discussed

For developers and AI pipelines

Programmatic access to Nucleus Software Exports Limited earnings transcripts and 252,000+ others is available through the EarningsCalls.dev REST API. Plans from $24.99/month — full transcripts, speaker segments, full-text search, and the recently-added /api/v1/transcripts/recent polling endpoint for ETL pipelines.