Nutanix, Inc. (NTNX) Earnings Call Transcript & Summary

September 14, 2020

NASDAQ US Information Technology Software conference_presentation 29 min

Earnings Call Speaker Segments

Patrick Edwin Colville

analyst
#1

Hello, everyone. I appreciate you joining us today to join us for the session with Nutanix. I am Patrick Colville, a senior analyst at DB covering the cybersecurity and the infrastructure software space. The format of this session will be a fireside chat with a listener Q&A. There's a chat box where you, the audience can ask questions. Questions are anonymous, so we will not mention your company name or your company affiliation. Let's kick it off with introductions. So we have Duston Williams, the CFO of Nutanix; and Rajiv Mirani, the CTO of Nutanix with us. As the audience will know, Nutanix is a pioneer in the hyper-converged infrastructure space. So Duston and Rajiv, thank you for joining us.

Duston Williams

executive
#2

You're welcome.

Rajiv Mirani

executive
#3

Yes, thanks for having us.

Patrick Edwin Colville

analyst
#4

Okay. That's great. So I mean, let's jump straight to questions. The elephant in the room is really COVID-19. So I just -- I would love to discuss or to start there, just discuss how the coronavirus pandemic has affected business trends and Nutanix over the last 6 months.

Duston Williams

executive
#5

Sure. Let me take a shot at this, and Rajiv, feel free to jump in here, too. This -- from a pandemic perspective, really happened kind of in the middle of our Q3, which is ending April quarter. And like many companies, it was pretty shocking at first from a just the sheer magnitude of the changes that were going on in general. And I think we, as a company, I think, took -- we actually saw this pretty much, I think, earlier than most companies started in APAC, and we had adjusted guidance accordingly early on from that perspective and have executed, I think, quite nicely. Q3 turned out to be, based on our guidance, a well-executed quarter; second half of the quarter was impacted clearly by what was going on. And then Q4 was the first full quarter, and we were concerned, obviously, of the true impact, and we really weren't sure. So we actually didn't guide for Q4. And Q4 turned out to be a -- in the scheme of things and the environment that we're playing in, a pretty solid quarter for us. So we were really pleased from that perspective. We took clearly prudent expense actions early on. So we've done, I think, a pretty good job managing the expenses, managing headcount in an uncertain time. So overall, clearly, we'd be doing much better in a healthy macro environment, probably mostly impacted by new customers because it's hard virtually a little bit to get new customers. Existing customers know the product, they love the product, they have relationships established. So that makes it quite a bit easier from the existing product perspective. New customers have lagged a little bit, but we've still done 700-plus new customers over the last couple of quarters, which we've been relatively pleased with in this environment. Clearly, our end-user computing solution has shown well in this environment where we've helped a lot of customers get up and running with VDI efforts and the like in the challenging times. So that's been a pleasant surprise. And I think the other thing there is just big deals. The product continues to do really well. Big deals haven't really seemed to wane that much. The only issue, I think, around big deals is the timing. The timing has gotten a little bit less predictable in this environment. But we haven't seen many big deals at all just simply evaporate and go away. We've seen some delays, it's hard to see exactly when that business might close. But in general, we've been quite pleased with the amount of big deals that are available out there to go get. So clearly, a challenging time. I think we've done a pretty good job operating in the last 2 quarters. We took early action with expenses, as I say. And we'll continue to be pretty prudent on expenses until we see some decent top line growth going forward.

Patrick Edwin Colville

analyst
#6

That's very clear. I guess, Rajiv, do you want to jump in or shall we move on to my next question.

Rajiv Mirani

executive
#7

Just briefly, I'd say, look, while people are very cautious right now from a macro point of view and so on, the situation does play into our product strengths. I think a lot of people who, for example, initially needed to scale out their VDI infrastructure. That's the kind of thing we do well, right? I mean, essentially, you can start from any size, scale up, quickly scale down quickly, give you the most choice in terms of which vendors you work with and so on. And also a lot of emphasis right now on automation as people try to do more -- more and more of that, just getting along with fewer people. So a lot of the value of the products come out and I think bodes well for us in the future.

Patrick Edwin Colville

analyst
#8

Yes, that's very clear. I mean, so I guess, one of the other big changes recently in Nutanix is the company's founder and CEO Dheeraj stepping down. So any color you can provide investors around that change would be great. And I guess, when can the investment community expect a replacement CEO? I'd love to talk about that.

Duston Williams

executive
#9

Sure. Obviously, Dheeraj has been here since the inception of the company and built the company up to what it is today. So it's been a very successful 10-plus years that Dheeraj has built the company. But this is something that he thought about for quite a while, way before the Bain Investment actually became a reality or even we started talking to the Bain folks. So this has been something when is it right for him to step away and let somebody else take it from $1.5 billion to whatever it might be in the future years. So I think from a timing perspective, these searches are certainly a process. And the good news is that everybody realizes that we are looking for a CEO. So that will be helpful. It's not that we have to go talk to individual by individual. So we clearly, by definition, casted a wide net from that perspective. But it is a process. So from an expectation perspective, I would say upwards of 6 months wouldn't be out of the realm from a timing perspective for a new CEO. In the meantime, obviously, Dheeraj continues to be engaged and act as the CEO until a new one is found.

Patrick Edwin Colville

analyst
#10

Got it. Got it. I just want to make the session for our audience as interactive as possible. So if you want to post a question, post a resume, post it to the chat box, and also if the chat box isn't working for any reason, post -- you can e-mail me any questions at patrick.colville, which is C-O-L-V-I-L-L-E at db.com -- patrick.colville@db.com for any questions over the chat box because -- please feel free to ask any questions. In the meantime, I'm going to hog the microphone and ask Rajiv about the company's journey from, I guess, from hyper-converged to hybrid cloud. This is something that you guys have been talking about quite a lot. So I guess, how would you size the new opportunity in HCI? And how is hybrid cloud changing dynamics for Nutanix?

Rajiv Mirani

executive
#11

Yes. So hybrid cloud, the way we look at it is that it's a natural evolution of what we've been doing for a while. Essentially, the idea is like, look, we provide a cloud-like experience that was built on the same principles as the public cloud, right? And the first thing we had to address with that was, let's first build out a private cloud. So they didn't exist at the time when we started, right? And for us, the thesis was that it needed a new architecture, a new way of building things inside the private data center before you could reap the benefits of a cloud-like management experience and so on. So that, for us, was, in some sense, as act one. That's what we started with that, look, there is no such thing as a private cloud. Before you get to hybrid cloud, you need that. And as we went along this journey, we've always been about increasing the number of -- the amount of choice a customer has, right? We started with, okay, look, there's a specific hardware vendor we work with. Then we did some OEM partnerships, went to a software-only model. And so for us, it's a fairly natural transition in that journey to say, hey, look, if you want to run some workloads in public cloud, we can enable that as well. And that's kind of the new hybrid cloud model, but it's been an evolution in the making. It's essentially enabled by the fact that essentially, we have a softer stack that can run anywhere. And in many ways, we are agnostic to where you run your applications. You can run them on private data centers, you can run them on public data centers, you can change your mind and move them around, your data is portable, your licenses are portable. And we believe that's a new way of thinking about hybrid cloud, that's fairly new. So from a sizing perspective, it's too early to say what the eventual outcome here will be, but it's something that everybody should be interested in because it's a completely new way of thinking that your applications can move around between public and private cloud based on all kinds of things. So it could be based on economics, it could be based on regulations, data sovereignty laws, your security considerations. And as these things change, these things tend to be dynamic as they change, you still have that flexibility to change your mind. That's super important.

Patrick Edwin Colville

analyst
#12

Yes. I mean, that's interesting. I guess, I mean, it leads me on to my next question, which is about the kind of public clouds. And in our checks, we did lots of work speaking to CIOs of Global 2,000 companies. And our take is that the coronavirus pandemic has, if anything, proven that the cloud delivery model works really well in the enterprise. And so I'd love to talk about, I guess, this is going to be a multi-multi question. So first question, probably what is Nutanix' position in public cloud environments? And then second part is going to be about in the collaboration you announced last week with Azure. So just that partnership with Azure and what that brings for Nutanix and its customers?

Rajiv Mirani

executive
#13

Yes. I think you're right. I think with COVID, people are accelerating towards public cloud, at least for the moment, though we have seen a little bit of this before, right? I mean a few years ago, everybody was cloud first, and it was like, okay, cloud for what makes sense as opposed to everything going to cloud. So the pendulum swung back and forth a few times. And again, it seems to be moving towards public cloud. And that's fine now in very many ways, it benefits us because moving to public cloud today is not easy, right? I mean, essentially, if -- your existing applications, your traditional databases and all the enterprise applications you run, moving them to public cloud is extremely hard to do while maintaining performance levels and getting the right economics out of it and so on. So we make that really, really simple. It's effectively the same infrastructure that you have in your private data center and in the public cloud. So again, from a SLAs and performance perspective and so on, you can expect similar behavior on both sides. So if anything, it's an opportunity for us that hey, look, if you want to move to public cloud, instead of taking on a risky rearchitecture project that will take years and may or may not pan out at the end, you can move today and rearchitect over time. I think that's a huge, huge selling point for us. And Azure is giving one more choice point to the customer on that. We already had announced AWS about a month ago. And Azure gives them one more choice. I think a lot of people to certain verticals, certain segment of the market that don't want to go to Amazon. And it gives them one more choice. And in some ways, Microsoft has given a few more options to us than AWS, especially on the business and consumption side. You can use your Azure credits to buy Nutanix' licenses. In AWS, it's 2 separate transactions, one for -- one with AWS for the service themselves and then one with Nutanix for our licenses. You can still do that with Azure, but you also have the ability to consume it directly with your Azure credits. So a bit of a closer partnership, but at the end of the day, it's mostly about customer choice.

Patrick Edwin Colville

analyst
#14

I mean, that's very clear. I guess, so let's double-click on some of that in a minute, but I've got a question come in. I want to keep the audience happy. So it's about the competitive dynamic versus VMware. So how is that evolving in win rates? And how do you expect that to trend?

Rajiv Mirani

executive
#15

Yes. I'll let Duston comment on the win rates. The competitive environment has been pretty much the same, and we still remain the only hyperconverged vendor that's a pure-play hyperconverged vendor. We don't sell other products to -- essentially, we address every single workload with our hyperconverged offering, whether it's VDI, whether it's the most complex enterprise applications and increasing the cloud native applications. So from that point of view, we have the most resilient, the most scalable stack, again, benefiting a little bit from coming on the scene a little bit later than VMware and having being able to stand on the shoulder of giants. We're essentially building architectures more like Google and Amazon and LinkedIn, which VMware did not have the advantage of doing. But one thing that is playing in our favor right now is just customer choice, right? Essentially, this whole notion that VMware locks you in into their stack and essentially doesn't give you a lot of choices in terms of swapping out bits and pieces of it. While we have always taken the opposite position that while we offer a competitive stack to VMware, we have our own hypervisor, our own management stack, operations tools, tools for building cloud-native applications, we actively encourage customers to choose each of those segments -- each of those products separately. There is no lock-in. You can swap out any piece of it. If people want to use our hypervisor, it's because we provide a simpler, better experience, not because that's the only choice. And if they want to run a VMware hypervisor, that's fine with us. And that's resonating really well with customers, especially in these times where I think with COVID, one of the things people have realized is that maximum agility and flexibility and adaptability is extremely important. It's very hard to predict what the next such event will be. And anything that locks you in into one way of doing things, and that kind of rigidity is probably not a good thing.

Patrick Edwin Colville

analyst
#16

And I guess, Duston, I mean, vis-à-vis kind of win rates. And I mean, is there any, I guess, quantitative metrics you can share with us there that might provide -- help, I mean, complete the picture.

Duston Williams

executive
#17

Yes. Every quarter, we've got to do win rates. Honestly, you really have to dig down and do some pretty thorough analysis, which we -- the product management team does every quarter. And there really hasn't been any change for the last, I'd say, several quarters. Maybe plus 1% or 2, minus 1%. So on average, it's kind of evened out to not much change at all when you look at win rates in general. And that, as I say, that's been that way for a while. And it's a difficult calculation because you really have to get into the details. But from everything we've seen, we calculate it consistently, and that's the most important thing quarter-over-quarter, and there just hasn't been much change.

Patrick Edwin Colville

analyst
#18

Got it. Okay. And I guess another question that's coming from the audience is around -- it's a technical question. It's around the confidence of enterprises to replace legacy SAN storage with HCI. I mean is there any color or commentary you can provide us on that aspect on SAN versus ACI, that's -- could you help answer that question?

Rajiv Mirani

executive
#19

Yes. I think that's no longer a point of friction. I mean that's something 3, 4, 5 years ago would be a daily battle for us, just convincing people that 3-tier is way more rigid and way more inefficient way of running things from just a people perspective. And hyper-converged would be a much simpler way giving you more flexibility in terms of running any workload on the same architecture while giving you all the benefits of scale-out and not as much time spent doing upgrades and stuff like that. We no longer see that as much. I think in terms of hyper-converged being accepted, it's pretty much everybody does at this point. There's still maybe a few battles here and there, but nothing like it was a few years ago. And the industry seems to be converging on that as well. I mean, Gartner and all have pretty much aligned with that point of view. So it's not much of a battle these days.

Patrick Edwin Colville

analyst
#20

Okay. I mean, that's very clear. And switching gear back to our earlier commentary and conversation around public cloud. We talked about the collaboration with Azure. You've briefly touched on the collaboration with AWS. I mean there's obviously one kind of -- of the big 3 missing there. So GCP, is it because they're the kind of smallest that they'll naturally kind of be the last you guys partner with? I mean, or I guess, what should we expect there? And maybe you may not have to disclose too much, but any commentary around GCP or partnering with them would be fascinating.

Rajiv Mirani

executive
#21

GCP has been a partner of us for a while, and we recently announced our frame product running on GCP as proof of that partnership. So we talk to them. We're talking to them right now on what it will take to -- from a technical point of view, to run our cluster software on GCP. And it's not so much that they are smaller than the rest. It's just, part of what we need for our software offering is, for the cloud vendor themselves to offer a bare-metal service. And AWS was the first to do that about 3 years ago. So it sort of became the natural one for us to do first. GCPs only recently come out with that. So we're -- it's still at a technical evaluation point of view, way too early to speculate on when a partnership would be announced. But in other places, like, on the frame side, obviously, we have had some announcements, and we are a good partner.

Patrick Edwin Colville

analyst
#22

Yes, got it. I mean, Duston, I'd love to crunch some of the numbers with you, I guess. The major change, I think, for many investors recently looking at Nutanix has been the decision to shift sales focus from ACV. I know contract value -- pardon me, to ACV from total contract value. And so can you provide us some color around what that means for the numbers? And then how long should we expect this transition to ACV from total contract value to take?

Duston Williams

executive
#23

Yes, sure. So yes, August 1, we swapped over, and the focus from TCV to ACV comes with the core of that through sales comp. So we transferred over starting August 1 or beginning of our new fiscal year, from comping the sales folks on TCV to 100% on ACV. And that's -- it's a big shift. It's an exciting shift, one that I've been pushing for a while. I think it's the absolute right thing to do. TCV focus was the right thing kind of pre subscription days. And now that a vast majority of the company is -- the revenue stream is on subscription, now was the right time. And I just look at it, what's the behavior change that is going to do within the sales ranks, and we can't have folks to maximize TCV. So that was what we wanted them to do. And with that, came probably elongated deals because longer deals have higher TCV and to push to get those longer-term deals, highly likely they came with higher discounting. That's just the way it goes. Longer the term, the higher the discounting. And so now going forward, what the sales rep is now -- instead of maximizing TCV dollars, a sales rep is now focused on maximizing ACV dollars. And that's -- whether it's -- they don't care if it's a 1-year deal or a 3-year deal or a 5-year deal, how do they maximize ACV. And maximizing ACV highly likely is going to come with a 3-year deal or a 2-year deal or a 1-year deal, just because, obviously, it's a lower commitment, it's a lower cash requirement, and the pricing is higher, on shorter-term deals. So what does that mean for us? Obviously, better pricing, higher ACV growth, but less TCV dollars coming into the business. So what does that mean for the business? Well, it will impact top line from a TCV perspective and clearly, free cash flow. And what's the benefit, again, it's better discounting and it's higher ACV growth. And that's why now even externally, you saw us guide only to ACV billings because with term compression, you're going to get a compression on TCV top line there. So we're very excited about it. We think it lines up how other subscription companies comp their sales folks. We're excited about it, and it's probably an 18-month journey to some degree with -- which today average about 3 years and -- 3.8 years, including life of device at 5 years. And I think it will take probably a little bit for the reps to really operate under this comp plan and understand it fully. So we do comp plans every 6 months. So we're a couple of months into the transition here. And we would expect, again, a gradual decline from our average of 3.8 years over the next 18, 24 months to lower terms. I'd be surprised if they got much lower if at all, than 3 years because we already have 80% of the business with existing terms. So we'd have to go and change those terms of the customers. Some of that will happen. But I think most likely, it will be a gradual decrease. And I think what we'll also see now is some renewed focus on our newer products because a lot of these newer products have a tendency right now anyway to have shorter terms, 1-year, 3-year terms. And certainly, the 1-year terms didn't get a lot of sales interest previously because they didn't maximize TCV. Now, again, they're just looking at maximizing ACV. So I think we'll see even some more interest there. So I think overall, very exciting. We're early into it. We'll see how it plays out, but I think it's absolutely the right thing for the business.

Patrick Edwin Colville

analyst
#24

Got it. And I think we're kind of running out of time. So I just want to ask one more question that's been pretty critical. It was about the Bain Investment, $750 million. What's that kind of capital going to bring and what are Bain bringing to the table?

Duston Williams

executive
#25

Yes. So the $750 million is exactly what I just talked about, helping fund some of this focus on ACV, help fund some of the term compression, which will eat into free cash flow a bit. We think it's a high ROI, obviously, associated with this focus here. So we're excited about it. And again, shorter terms, also; you can't lose sight of the benefit of shorter terms. The renewal comes quicker, and the efficiency of the renewal comes quicker and things like that. So clearly, it will give us more than enough comfort to go work through this transition to ACV. So we're really pleased with that investment. And the folks at Bain went through this model -- extended model, many-year model with us. And looked at how the renewals flow over time and the efficiency of the renewals flow over time and the leverage that those bring over time. So they'll help us work through this transition. So they've obviously got a lot of expertise in helping companies, and we're looking forward for that partnership to make us a better company, ultimately. So again, we're very excited about the partnership there, very excited about the investment and helping fund some of this term compression through focus on ACV.

Patrick Edwin Colville

analyst
#26

Well, good stuff. You're going to be both be pretty busy men. Unfortunately, we're out of time. So Duston Williams, CFO, Nutanix; Rajiv Mirani, CTO, Nutanix, thank you so much for your time. I really appreciate it. And hope you have a great rest of the day. Thanks guys.

Duston Williams

executive
#27

Thank you.

Patrick Edwin Colville

analyst
#28

Cheers. All the best. Bye-bye.

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