Pandox AB (publ) (PNDXB) Earnings Call Transcript & Summary

February 9, 2023

Nasdaq Stockholm SE Real Estate Real Estate Management and Development earnings 57 min

Earnings Call Speaker Segments

Operator

operator
#1

Good morning, and welcome to the Pandox Q4 2022 Earnings Call. [Operator Instructions] I would now like to turn the conference over to Mr. Anders Berg. Please go ahead, sir.

Anders Berg

executive
#2

Thank you very much, and welcome to this presentation of Pandox fourth quarter and full-year 2020 report. I'm Anders Berg, Head of IR at Pandox and I'm here together with Liia Nou, our CEO; and Anneli Lindblom, our CFO. And as always, we have STR with us as well, represented by Robin Rossmann, Managing Director at STR, and he represents a leading independent research firm focused on the hotel market and he will share STR's view on the market. And I would like to remind you that the views expressed by STR are completely separate from Pandox and that the presentation is offered only as a service to Pandox's stakeholders. But before we let Robin in, Liia, Anneli and myself will present the business update with financial highlights for the fourth quarter and the full year, followed by the Q&A session. And after that, Robin will provide the external hotel market update. Next page, please. And with that, I hand over to Liia Nou, CEO of Pandox.

Liia Nõu

executive
#3

Thank you, Anders, and good morning, everyone, and welcome. I am happy to say that we ended the year strongly with stable demand and normal seasonal patterns in the fourth quarter. These are clear signs of a healthy hotel market. For Pandox, the positive market conditions translated into strong growth in cash earnings on the back of increasing revenue-based rents and good development in our own operated hotels. This confirms the power and performance of Pandox business model and what we are capable of delivering in a more normal hotel market. We ended the fourth quarter with a solid financial position with an LTV of 46.7%, which is in the low range or low end of our financial target. And it's worth repeating that Pandox has all of its financing through banks and that we have good and constructive dialogues on future refinancing. Based on the recovery in the hotel market, our strong cash flow and stable financial position, the Board of Directors is proposing a dividend of SEK 2.50 per share for the financial year 2022. Next page, please. We have a well-diversified hotel property portfolio. We have 157 hotel properties with approximately 35,500 rooms in 15 and 90 cities and with a property market value of more than SEK 69 billion. We are divided into 2 business segments; property management and operating activities. In property management, we'll lease hotel properties to strong and well-known operators and a long revenue-based agreement also with minimum rent. This segment makes up for 83% of our property market value. In the other segment, operating activities, we operate our hotels ourselves in properties we own and a different operating model. Operating activities makes up for some 17% of our property market value. The focus of our portfolio is upper mid-market hotels with mostly domestic demand, which is the backbone of the hotel market. It's also strength in more uncertain economic times. Next page, please. We have one of the strongest networks of brands and partners in the hotel property industry. This ensures efficient operations and revenue management, which maximize cash flow and property value. As you can see in this picture, we work together with several well-known operators, for example, Scandic and Nordic Choice in the Nordics and Leonardo hotels in Germany and in the U.K. We also have a long relationship with strong international brands such as Hilton, Holiday Inn and Radisson Group. In our Operating Activities segment, we have also some independent brands created by Pandox. For example, our newly renovated hotel Berlin, Berlin, which is our largest hotel with over 700 rooms. Next page, please. The hotel markets recovery in 2022 was both faster and stronger than we had dared to hope for when the year began. And the fourth quarter cemented this trend further. RevPAR in our portfolio is now largely back to levels before the pandemic in nominal terms and the difference being that the average prices are higher and occupancy is slightly lower. We once again have proof of the hotel market's ability to overcome difficult crisis. The strong market recovery translated into strong growth and profitability for Pandox also in the fourth quarter. For comparable units, total net sales and net operating income increased by 54% and 44%, respectively. Like-for-like, Property Management increased net operating income by 22%. Our relationship with our banks are strong and we have almost SEK 4.5 billion in cash and unutilized credit facilities at the end of the quarter. Our loan-to-value fell down to 46.7%, which is in the low end of our financial target. Return on equity, measured by annualized growth in EPRA NRV grows substantially and was approximately 18%. Next page, please. Here, we see a comparison of the RevPAR level for our business segment Property Management from 2019 until today. The numbers are on a comparable basis. As you can see, '22 started weak due to travel restrictions, but saw a strong bounce back during the spring and early summer, a trend that has continued since then. In the fourth quarter, the hotel demand was at a good level in all markets. In line with normal seasonality, December was a bit weaker due to Christmas holiday season. The comparison to 2020 and 2021 is no longer relevant as the current performance is now much more in line with 2019, since we have now moved out of the pandemic. And remember, 2019 was a record year for the hotel industry. Hotel demand in many larger cities, increasing (11.55) while smaller and regional city public areas, gym, restaurant and bar areas. In addition, the hotel has changed its name from Jurys Inn to Leonardo Royal Hotel Birmingham. Royal Hotel means that the product and service maintained a higher level of service and a more international character. Next page, please. And with that, I hand over to Anneli Lindblom, our CFO.

Anneli Lindblom

executive
#4

Thank you, Liia. So good morning, everyone. We are happy to report another quarter with strong growth in cash earnings. It is, of course, satisfying for CFO to see the company of the hotel market translating into strong results for Pandox. It is also an indication of the earnings we are capable of delivering during normal market conditions. What we saw in the fourth quarter was also a return to traditional seasonality with just a weaker December due to lower business demand. Cash earnings increased to SEK 515 million, driven by solid earnings improvement, both in Property Management and in Operator Activities. Operator Activities recorded a net operating margin of 24%, which was well in line with the level from 2019. As Liia said earlier, the Board of Directors proposed a dividend of SEK 2.50 per share for the financial year 2022, which totals to SEK 460 million. Next page, please. On this slide, we show the progression of variable rents in our leases over the past 8 quarters. In total, we have 96 leases with revenue-based rents and with the minimum rent levels and 32 leases, which are purely revenue-based without the minimum level. On top of these, we have variable ones, we have on top of this variable one, we do have 7 fixed leases. In the fourth quarter, total valuable rent amounted to SEK 286 million. The number of minimum leases generating variable rent continued to increase and reached 78%, as you can see on the graph to the right on this slide. The reason why we generate less revenue-based rent in the fourth quarter compared to the third quarter is seasonality, with Q4 being generally a bit weaker than Q3. Next page, please. Pandox performs internal valuation on the hotels properties each quarter. 96% of the properties have been externally valued during the past 12 months and the valuations are in line with our internal valuations. The total value change were a positive SEK 1.5 billion in the period as the higher cash flow outweighted a slight increase in yields. Of this SEK 1.2 billion was for investment properties and SEK 300 million was for operating properties. And please remember that investment properties are recognized at fair value, but according to IFRS, unrealized changes in value for operating properties are only reported for information purpose, but it is included in the NRV. End of period that average valuation yield for investment properties was 5.58% and for operating properties, was 6.50%. Next page, please. On this slide, you can see the accumulated change in value of our property portfolio since the start of the pandemic in the beginning of 2020. During the most uncertain phase of the pandemic, we had negative changes in value, 6 quarters in a row, mainly due to the lower cash flows. From the third quarter 2021, based on gradually improving cash flows, changes in value turned positive again. In the fourth quarter of 2022, changes in value were slightly negative, more on this on the next page. So the next page, please. Here we show how increasing yield requirements and stronger cash flow have affected our property values. 96% of the property was externally valued in the last 12 months. And as said before, we have enjoyed a very strong hotel market recovery in 2022 and it has been reflected in increased cash flow projections, both in our internal valuation, but also the ones made externally. For the full year, the strong cash flow had a positive value impact on SEK 2.8 billion, while higher yields had a negative value impact on SEK 1.3 billion. In the fourth quarter, isolated higher cash flow and higher yields were largely balancing each other out. So next page, please. And as said before, Pandox has 2 sources of financing, equity and bank loans, secured by underlying properties. We have no market financing in form of bonds and we have no external rating requirements. Given our business model with focus on hotels and [indiscernible] it has proven to be the most efficient and predictable financing over time. On the right, we highlight our capital structure at the end of the period. Based on the closing price of yesterday, we are still valued with a discount to EPRA NRV of 4% at moment. Next page, please. Okay. On this slide, we have some balance sheet KPIs, loan-to-value as well as EPRA LTV amounted to 46.7%, which is in the lower end of our financial target. Cash, unutilized credit facilities amounted to SEK 4.5 billion. Credit facilities maturing in less than 1 year amounted to SEK 16.2 billion, of which 50% will mature during the first half of 2023. But we do have ongoing dialogues with banks regarding all these credit maturities and we expect to refinance at least SEK 5 billion during the first quarter in 2023. And we have seen our interest cost increase during 2022, and they are, of course, expected to increase a bit further in 2023, given the development in the credit market. But with that said, our interest cover ratio is still very solid. So next page, please. And with that, I hand over to Anders Berg, Head of IR, to guide us through what happened in sustainability and in the hotel market in the quarter.

Anders Berg

executive
#5

Thank you very much, Anneli. Yes, starting with sustainability. In the fourth quarter, we filed our commitment letter to science-based targets initiative. And we also shared our targets with SBTi, which we have produced in cooperation with the Swedish Environmental Institute. And these cover both Scope 1 and 2 and Scope 3, and they are meaningful and aimed at meeting the Paris Agreement. And we have a target validation slot booked with SBTi for the 12th of June 2023. Turning to the hotel market, then as you know, 2022 had a slow start, but after that, we have seen a remarkable recovery as both private individuals and business travelers have been taken to the road again. And as Liia said previously, RevPAR is now back at pre-pandemic levels at least nominally. The composition within RevPAR is a bit different compared to '19 with ADR markedly higher and occupancy slightly lower than the levels we saw in that year. And as hotels are working actively with revenue management and prioritizing rate in an environment with operational cost pressures, it appears that EDR is now at a sustainable higher level than in 2019. In the fourth quarter, domestic and retail demand remained strong in all our markets, although as both Anneli and Liia has said before, normal seasonality led to a gradually weaker demand in December in particular. So far, the hotel market has been very resilient from rising inflation, higher interest rates and higher energy prices. That said, it's reasonable to think that the market would have been even stronger in the absence of these headwinds. Next page, please. In the following 6 charts, we track occupancy, average daily rate and RevPAR for Nordic regional, Nordic capitals, Germany, Frankfurt, U.K. regional and London and how they compare to 2019. The data points are monthly and year-to-date. The bars are indexed to occupancy and ADR for 2019 and the lines are nominal RevPAR in local currency -- sorry, except for Nordic region or Nordic capital, where RevPAR are in Swedish kroner. So I will start with Nordic regional. As restrictions were eased in the second half of the first quarter, demand came back quickly, as you know, and ADR began to rise from an already solid level. And in the fourth quarter, average daily rate continued well above 2019 levels, while occupancy was largely in line with 2019. The recovery in the Nordics is broad-based. But Finland remains a slightly weaker performer than the rest of the countries due to its dependence on Asian transit traffic, which is basically non-existent at the moment and its proximity to Russia and the absence of Russian demand. Next page, please. Nordic capitals. Due to the high dependence on international demand, the recovery for larger cities in general have taken a longer time than for smaller cities. In the fourth quarter, Nordic capital cities continued to perform on an occupancy in ADR level, largely in line with the third quarter. And for 2022, RevPAR was largely in line with 2019 in the fourth quarter, but for the full year, it was some 9% below 2019. This compares to the third quarter where RevPAR was 12% lower year-to-date, so the gap has been shrinking in the fourth quarter. Next page, please. Restrictions in Germany were the last to be lifted in Europe and it was not until the 20th of March, but that happened, which meant the country started its recovery later than most of the Nordic countries. But as you can see, occupancy and ADR have improved steadily from reopening. In November and December, the pace of recovery slowed somewhat due to a weaker trade fair and event calendar. However, the calendar looks stronger for 2023. For the full-year 2022, RevPAR in Germany was some 15% below 2019. Next page, please. In the fourth quarter, development in Frankfurt mirrored Germany as a whole and it was explained by the same reasons, primarily a less active trades per calendar. So for the full year 2022, RevPAR ended approximately 24% below 2019, thereby indicating sort of further improvement potential. Next page, please. U.K. regional continued to perform strongly also in the fourth quarter. Domestic demand remained solid and the weaker pound attracted additional inbound travel, which further supported the market. And with the exception of January 2022 RevPAR in the U.K. regional exceed the 2019 levels every single month of the year. And for the full year 2022, RevPAR was approximately 15% higher than 2019. Next page, please. London was a very strong performer in the fourth quarter with 2022 RevPAR trending clearly above 2019 levels, as inbound travel increased due to the weak British pound. And the strong finish in December meant that RevPAR for 2022 was some 5% higher than 2019 despite the slow start. Next page, please. And with that, I hand over to Liia again.

Liia Nõu

executive
#6

Thank you, Anders. The hotel market has continued to perform well also in the face of economic uncertainty. Clearly, both individuals and companies are prioritizing travel. We have a strong business model and a world-class team of people to support it. And frankly, it's an honor to go to work every day. As you know, a large percentage of our revenues is variable, which offers protection against increased financial and operating costs. This relationship is not 1:1, but it's a tangible risk mitigating component in our business model in the world of high inflation and high interest rates. That said, overall, we are cautiously optimistic about the hotel market in 2023. The greatest economic sales appears to have subsided. Peak inflation is most likely behind us and interest rates may well peak as soon as well. From a hotel market perspective, there is an additional potential in business travel and international travel and individual travelers appear to be very reluctant to give us on the travel plan. Gradually, Chinese inbound travel to Europe is also expected to increase from today's non-existing levels, which will support demand further. And as before, the greatest risk is still related to the war in Ukraine. Next page, please. And we now would like to move over to the Q&A. Operator, we are now ready for questions. And please do not forget to hand the call back to us afterwards for Robin's presentation.

Operator

operator
#7

[Operator Instructions] Your first question comes from Fredrik Stensved from ABG.

Fredrik Stensved

analyst
#8

First, a question on the property value changes. You show in the presentation very nicely sort of the impact from yields and the impact from cash flow assumptions. And I was wondering, given where RevPAR is now and where occupancy is now, etc., the cash flow assumptions in your property valuations, does those sort of assume higher or lower trending from where we are today? And is it possible to quantify even though I'm well aware that the property valuations are done on a property-by-property basis. But if you could comment anything in general, that would be much appreciated?

Liia Nõu

executive
#9

Liia here. I think it comes back to the pent-up demand, which is still there to come. We still have, as we mentioned, some segments which hasn't come back. And that, of course, will materialize when we see that even further in the cash projections. So the ramp-up will and as you know, discounted cash flow work that the further you go down, the weaker quarters you leave behind the stronger devaluation from a discount perspective will be.

Fredrik Stensved

analyst
#10

Right. So just to clarify, the cash flow assumptions for the next year or the next 2 years does not fully incorporate a full rebound in occupancy as of today. So if we have a full rebound, weaker quarters in the cash flow assumptions will sort of fade from the valuations. Is that correct?

Liia Nõu

executive
#11

Well, we, as always, try to be cautiously -- cautious in our assumptions. We are -- as we are facing a lot of a lot of question marks, but of course, we put into the projections what we see today, but we are a bit cautious maybe on that.

Fredrik Stensved

analyst
#12

And then a couple of maybe detailed questions on Q4. You had or you state in the report that you had both in the Property Management segment, you had SEK 20 million of nonrecurring costs in property administration and also in the operator segment, you had SEK 20 million of nonrecurring costs. What are those costs?

Liia Nõu

executive
#13

Okay. In the operator segment, we have done some organization changes and also some clean out in the balance sheet of minor posts. And if you have a look at the property management, it's related to a write-down of the some unfinished projects that's not supposed to be in the balance sheet and we also did some extra maintenance that's sort of out of the ordinary. So we put the numbers in, so it's easy to sort of recalculate what is one-off costs. And you should see that -- in our operating business, you should see that we have, for the last 2, 3 years been in the pandemic. So of course, there hasn't been so many new initiatives. We are now taking the company to mix levels. And usually, with that you need to sort of step up also when it comes to some organizations.

Fredrik Stensved

analyst
#14

Last question. You mentioned in your prepared remarks here that electricity prices or the impact from higher electricity prices will come first from Q1 in 2023 and beyond? Is it possible to quantify that impact either in terms of an absolute amount or margins?

Anders Berg

executive
#15

It's still a little bit of an open question. When we did sort of the initial calculations, we had higher energy prices than we currently have moving into this new year, but a ballpark estimation would be somewhere between [indiscernible] and SEK 60 million in the cost [indiscernible].

Operator

operator
#16

Your next question comes from Fredric Cyon from Carnegie.

Fredric Cyon

analyst
#17

There is a couple of questions from my side. So starting off with the dividend proposal, it represents a lower payout ratio than the long-term ambition. What is the rationale behind the lower payout ratio?

Liia Nõu

executive
#18

I think [what] you remember that we have had 3 years of non-dividend. So with the sort of a strong cash flow now coming out, we are proud of actually restating the dividend. But remember that 2022, we started out with Omicron in the first quarter in the 5 months, there is some subsidies in this. So we -- I think if you compare it, it's around 25%, which is sort of slightly lower than our target range of 30% to 50%, but it should be seen that we are actually coming out of a really difficult time and with a strong cash flow, I think this is actually a quite strong statement.

Fredric Cyon

analyst
#19

That makes sense. Moving over to the refinancing. You have mentioned that it's about SEK 5 billion to be refinanced in the first quarter, and we did some refinancing during the end of the year. Can you say anything about margins compared to those that are expiring?

Liia Nõu

executive
#20

As we say in the report, I mean, both margins and underlying base rent is, of course, creeping up and has been there. And there is a pressure for that. It's not substantially higher, but still they are -- we -- I think the average interest cost is 3.2%. It used to be 2.8%. So there is a sort of a reflection of that already. But of course, it depends on where the refinancing is. The base -- the base interest is, of course, hopefully stabilizing now. It has -- it's actually lower than it was like 1 or 2 months ago when it was peaked. So slightly higher. But then again, remember, we have SEK 2.5 billion of Deresiewicz balance to some extent.

Anders Berg

executive
#21

Sure. And the credit duration is rather short.

Fredric Cyon

analyst
#22

So now you're going to prolong it, given the pricing of long money versus short. How are you planning to handle that?

Liia Nõu

executive
#23

Yes. Well, during the pandemic, we were in agreement with the bank that we would actually roll most of our financing on a short basis because, of course, there is a lot of uncertainty. We now see that actually the pricing and the appetite for refinancing is greater. So we are, of course, growing this more in line with which we did pre-pandemic, which is normally about 3 to 4 years -- 3 to 5 years.

Fredric Cyon

analyst
#24

Perfect. And then 2 final questions, investments, in the report you're stating that you're expecting SEK 1.2 billion of the investment that is already committed will take place in 2023. That's a quite clear step-up versus 2022. Is there anything you want to highlight in terms of what is the delta in the investment volume year-over-year?

Liia Nõu

executive
#25

So you're cutting up a little bit, but I think you were asking about that there's an increase in the investment from -- I mean, of course, inflation is the same part, but also we have during the dynamic there is -- again, there is -- with less to acquire, there is, of course, more focus on also investing in our existing portfolio. As you know, the cutting -- good job on the investments we do in our own portfolio is substantially higher than when you go and try to buy something on the market. So this is something we prioritize when we can. There's some reflection of inflation on this, but also we have some really, really interesting and exciting projects which are going on. And we've got the cash flow…

Fredric Cyon

analyst
#26

Yes, go ahead, Liia.

Liia Nõu

executive
#27

So we've got the cash flow to do it. So with a strong cash flow, we -- we're happy to invest in these kinds of investments as much as we can.

Fredric Cyon

analyst
#28

Final question on the depreciation in the quarter. I don't know if you commented on that earlier, but it seems that it's picking up quite rapidly. Are the one-offs? Or are we supposed to expect a higher deflation level from here on?

Liia Nõu

executive
#29

This is, but this is a one-off related to one specific hotel, which we are undergoing a full renovation and will come back to the market as a substantially stronger better hotel with a much increased value. It [plays] like a write-off for old equipment and all interiors that need some clean-out on the balance sheet since they are doing a full construction of the hotel and new investments.

Operator

operator
#30

Your next question comes from Albin Sandberg from Kepler.

Albin Sandberg

analyst
#31

So I wonder about the outlook. If you could quantify that a little bit, Liia you say you're cautiously optimistic. If we use 2022 as sort of the new base here is that assuming that you should beat 2022? Or what is it you're trying to say?

Liia Nõu

executive
#32

You -- when you look at 2022 and you take away the subsidies which are related to the SEK 260 million, which is related to 2020 and 2021, which, of course, were protected in 2022, then -- when we look into this year, we see a stronger performance. We are comparing the first quarter, which was a slow quarter in 2022. Also, Germany took a longer time to step up. So I am cautiously optimistic that the pace we are cut out of the year with is sustained and that the sort of lagging demand segment from business improving and also international big events that this has come back and helping. Of course, I am aware of fears of recession, but us being in the upper middle class segment with a low regional demand and with the sort of stable demand on this one, we believe that if you take these things in concern, that will actually be an improvement.

Albin Sandberg

analyst
#33

Okay. Yes. That's good. And then you comment on the rent receivables that I understand or I take it are still one of those deferred from the crisis and so on. And it's coming down, so that's good. But is it still in line with your expectations? I'm thinking, as you said, that it we're almost back to 2019 level. You wouldn't have expected a quicker payment of these? Or that is according to the timeline you had with those operators?

Liia Nõu

executive
#34

No, they are all paying as planned. So it's like the plan would increase with them. So we are sort of expecting to get paid. But we -- I mean, we did give them some other terms. So they are all paying according to our plans. It wasn't great but they still made it quick, but I think they are utilizing the agreements we have in place.

Operator

operator
#35

[Operator Instructions] Our next question comes from Simen Mortensen from DNB.

Simen Mortensen

analyst
#36

Most of my questions have already been asked, but I have one question left. And it's in operator activities. Given that we're now seeing RevPAR levels almost back to 2019, what can you say about the expected profit expectations from you guys for the operator activities? Will we see like back to normal margin which you had pre-pandemic in 2023, 2024? Or when do you expect to see that one coming back to old historical levels?

Liia Nõu

executive
#37

Yes. Well, of course, there is some pressure when it comes to inflation, staffing -- shortage of staffing, energy, etcetera. But with the sort of the sustained strong prices, we believe that we will -- we were going to sort of have stable NOI. We are at -- if you take off the one-off in this quarter, we are at 26% on the operating profit and on the [indiscernible] pre-pandemic, you see between 25% and 30%. So it's very much in line with this, and we expect that to be stable.

Simen Mortensen

analyst
#38

That was my last question. My other question has been asked already.

Operator

operator
#39

[Operator Instructions] Our next question comes from [Eduardo Kiley] from Green Street.

Unknown Analyst

analyst
#40

First question, I have 2 questions. My first question would be on the margin for the property management arm for Q4, which seems to be around 82%, which compares to 88% for Q4 '19. So I understand that this caused pressures and different geographic exposures as well. But could you explain a little bit the differential of the 6 percentage points between '19 and 2022 when it comes to Q4?

Liia Nõu

executive
#41

And you also had the one-offs in there, I guess, [indiscernible] that you have to take out to get them comparable.

Unknown Analyst

analyst
#42

Understood. And in terms of the rest of the year, do you expect to be a net buyer or a net seller considering where the cost of capital is both on the equity and the debt side?

Liia Nõu

executive
#43

Well, I am not going to be a net buyer [indiscernible] role is to buy cheap and get a good price. We are trying to -- when -- if needed, reallocate if we see that we have the opportunities. But we definitely are net buyers, I would assume. And there are [indiscernible] coming up.

Operator

operator
#44

That concludes our question-and-answer session. I would like to hand the conference over now to Mr. Robin Rossmann. Please go ahead when you're ready.

Robin Rossmann

attendee
#45

Good morning. Well, thank you for inviting along today, and I'm delighted to follow on from that, just with our own independent analysis of what's been happening in the hotel market performance and the outlook for the coming year. And being entitled holding on to [games] facing up economic pains because of those headwinds, which are obviously very obvious in the media. And so the real question is, how will that impact the hotel industry performance. And so moving on to the TAVR slide that says some very important points to start with. If you go on to the next slide, I was reviewing some of our historical forecasts, and we came out with a forecast in March 2020. So this was literally about a month, maybe even less than a month to -- from the start of all of the European lockdowns, which started at the beginning of March 2020. And it was the time at which we produce our quarterly forecasts. And at that stage, we did make a forecast that RevPAR with the [PLN] there would dip about 40% and would recover to 2019 levels by the end of 2022. And if you go on to the next slide, -- you could say that we got that 100% right because RevPAR has recovered to '22 levels -- sorry, 2019 levels by the end of 2022. You could also say that we got that completely wrong, given we were expecting a 40% decline in aggregate at its worst, it was a 90% decline. However, I would say we -- on the basis that what really matters here is our forecast was underpinned by the fundamental resilience of hotel demand in the face of temporary external shocks and downturns in the economic performance. And yes, the shock lasted longer than certainly -- well, many people expected. And the economic downturn was also harsher than many, many people expected back in March 2020. But that being said, broadly, economic activity and GDP has recovered. And as restrictions on travel were released, we've seen wholesale demand recovered despite many doomsayers saying it would fundamentally change the shape of the industry. It hasn't. And so that's the most important thing here. And it is also the most important thing as we look to the future because it's not just about resilience and recovery. It is about the fundamental truth that hotel demand is [directly] connected to broader economic activity. And so long as we are not seeing a fundamental long-term decline in economic activity or GDP, you will continue to see recovery and growth of hotel demand. So next slide, please. When we think about that in the context of where we are and looking slightly forward, yes, COVID is for the large part behind us. There are some recession risks. We have benefited from some pent-up leisure demand that is mostly [pent] up now. However, most importantly, business has bounced back and has further to go. And so as I go into the next slide, occupancy and rates. And then the next slide, which says global demand has ended the year 8% below 2019. That is showing for all the hotels that work with us around the world, 75,000 hotels, if you aggregate them all up on a like-for-like basis and look at demand versus 2019, it is still about 8% below. And that, if I showed you a wet math of the world would be underpinned by Asia because in Asia, next slide, please, China to the most extent, but also places like Japan have not fully come back yet. But now that we're seeing the last of those COVID restrictions slowly disappear, it does mean we will receive a recovery of that Chinese outward and demand, which is a huge driver, not just for Asia Pacific, but does have an impact on the world. And when you move on to the next slide, please. Here, you can see Europe occupancy in 2022 versus 2019. And generally, where we are is about 5% behind. And if you wanted to rough estimate about how much Chinese demand would make a difference to that across Europe as a whole, it would represent a couple of percentage points of occupancy recovery if all of that came back, a bit more in places like Germany and a bit less in other places like the U.K. But broadly around a couple of percentage points of occupancy. And China is not the only missing piece of the demand puzzle, -- there's a bit more on business demand to which I'll come to a bit -- but on to the next slide, when we look at the different countries in Europe with some of the bigger countries in Europe, at least, it clearly is not all playing out the same way. We are seeing Italy, Ireland, France, U.K. and Portugal at about 100% recovered, whereas Germany and Belgium, in particular, are still struggling to get back up to that 100% recovery. Now before I move on from this slide, you might look at those lines and note and think there is a worrying downward trend in January. And that really is fundamentally as a result of [indiscernible] to 2019 being less and less ideal as we go along because of the timing of the weeks when you compare it week to week, we're now almost a week different -- and so we're comparing the first week of January in '22 to kind of the second week of January in 2019. And that does have some seasonality impacts that are causing some of that weirdness in the up and down at the beginning of January and the end of January. So don't read too much into that. If you look at it on a rolling [7] basis, it is stable as we head towards the end of January with that sort of same countries at about 100% recovered. So moving on to the next slide, just quickly touching on Germany. I think in general, Germany is struggling with 3 negative factors that are more pronounced than anywhere else in Europe. The first is the importance of large events and fairs in particular. And those are ones where we are seeing recovery, but still not full recovery, and that's impacting markets, in particular, like Cologne and Munich when comparing to 2019. The second factor is just general conservative behavior. And that applies both to businesses, which would impact places like [indiscernible] in particular, but also consumers. And so I think more than any other European country, there is a change in sentiment there that is restricting that for recovery of demand. Moving on to the next slide, the ADR recovery there across Europe as a whole. We did see that in nominal terms, that was up to 20% to 30% higher than 2019 levels in the summer of last year, underpinned by that pent-up leisure demand. The really important thing here is that as that leisure demand season went away, we did see rates slightly taper as we expected it to given there wasn't as much pent-up demand in the business month of the year. But nonetheless, it has remained broadly at around that 20% or on a real basis at 2019 levels of ADR. So if you take that nominal rate and take out the inflationary piece to it. And certainly, as we look forward, we're not expecting that to dip. We're expecting that to stay there and slightly grow. On a country-by-country basis, there's clearly a correlation with the ADR strength and occupancy strength, and we can see Portugal, Italy Island, all at the top there, but really Spain, France, Netherlands, the U.K., not too far behind, all that's an aggregate about sort of 20% plus recovered. And then the ones that are lagging behind are again Belgium and Germany in particular, Germany, again, with reliance on higher rates over those events and because that demand isn't fully back yet that -- that's been what pulling it back. But that does obviously represent an opportunity for further recovery as we do expect those events to become more and more stronger and more on that in a bit. But on the next slide, you can see that when you look at those German cities, the ones that are more international and less reliance on large events, like Berlin to invest and then Munich and Cologne at the bottom there struggling. So just on to business and group travel in a bit more detail, so next slide, please. And then on to the next slide, which is Slide 42 at the bottom there, there were many that suggested business travel would never recover -- Bill Gates said it would never be more than half of what it was previously. But when you look at the composition of certainly weekday versus weekend there anymore, we are seeing a weekday core business demand pretty much fully recovered, although it does depend on the country and the market, as I mentioned earlier. And the important thing is, as you move on to the next slide, that's still in the context of really not full recovery of those demand drivers and we do forecast [indiscernible] economics and the underlying assumption as we will continue to see recovery in international business and domestic business travel into 2023 and beyond. So that represents positive upside. And as we go into the next slide, please, the other bit that is still not fully back is group demand, where we have seen it recovering in recent months to about 40% below 2019 levels, and we expect that to continue to recover as we have seen in the U.S. where group demand has not fully recovered back to pre-pandemic levels. So what does that mean as we move on to the next slide. Well, what that means is -- and I've just taken the U.K. here as an example, but this trend holds true throughout Europe. And that is that to date, we've seen regional markets have higher occupancy recovery than gateway cities like London -- gateway cities like London have been held back by that slow recovery in international demand and international business demand, also by the lack of demand coming out of places like China and sort of a bit more reliance on that group demand. So because all of those still have positive upside, and we are expecting that to continue to recover, we will -- we expect to see that those gateway cities will catch up and equal the occupancy recoveries that we've seen in regional markets in 2022. So we'll see that during 2023. And certainly, when you move on to the next slide and look at business on the books, which we collect for 365 days into the future, as we take what we have in the books and add typical pickup then you can see that through Q1, London, as an example, will be 100% recovered on 2019 levels of occupancy. And as you switch beyond that, there is a little bit of, obviously, flexibility and the fact that pickup will be stronger as we get close to the point on that chart. So moving on to the next slide, please. If [rates] -- whereas gateway cities have not yet recovered to the same occupancy levels of regional markets, what has happened in recent months is gateway cities have caught up and in many cases, surpassed the occupancy rate levels that the regional markets have had. And so we do expect 2023 to be the year of those gateway cities, catching up on occupancies and also seeing their rates, if not already catching up on the regional market rates and surpassing it because of stronger demand drivers. So in summary, just looking at some conclusions there, at a RevPAR level fairly recovered, [but not fully] recovered at an occupancy level, not far behind 5 percentage points behind in Europe as a whole, but some countries are a little further behind on that. And so there is upside occupancy on that demand recovery, that we do expect to see coming through in 2023. And [indiscernible] effective rates across Europe are recovered in the real terms. Growth in 2023 is going to be harder. There isn't going to be that pent-up demand like there was for leisure in the summer months. But nonetheless, demand is robust enough and there are positive drivers on demand growth that we don't expect to see declines and we do see -- expected to be stable with some growth. Business travel is back and with potential for further recovery. Leisure, I haven't focused on too much today. We're not expecting a massive decline. It's just those markets that saw 40%, 50%, 60% rate growth through pent-up demand will have some of that [taper] and as I started the presentation, the industry proved its resilience through the most incredible demand shock that anybody could have ever expected. Yes, there are recessionary risks out there. But so long as broader economic activity recovers, so will the demand for the hotel industry.

Liia Nõu

executive
#46

Thank you, Robin, for this hotel market update. That's all folks. And thank you for participating in this call. We really appreciate it -- we really appreciate your time and interest in Pandox. And our interim report for Q1 is published on 26th of April. So thank you all. Hope for spring soon. Stay in hotels and enjoy life. Goodbye.

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