Pro Medicus Limited (PME) Earnings Call Transcript & Summary

February 13, 2020

Australian Securities Exchange AU Health Care Health Care Technology earnings 71 min

Earnings Call Speaker Segments

Sam Hupert

executive
#1

Good morning, everybody, and thanks for joining us on this webcast. Just going through our slides for those who are new to Pro Medicus. We are a health care IT company specializing in enterprise imaging mainly for the radiology or diagnostic imaging industry. We have 3 jurisdictions. We work in headquarters here in Melbourne, Berlin, which is our largest R&D center, and our largest market is in the U.S. Importantly, over half our staff are engineering based. We have 2 product sets. The first one is what we call Visage RIS, which was effectively practice management, billing, scheduling interface to payers that we sell largely here in Australia. And on the right side of the screen, the Visage 7 product, which is a clinical product radiologists use to call up images, manipulate them and make a diagnosis, and it's a product that we sell largely in North America. So Visage RIS, just to start off with that. This was redeveloped, as many of you would know, about 4, 5 years ago. It's a very modern platform designed to scale. We have 2 key clients here in Australia, the largest and second largest radiology providers in I-MED and Helios, who's previously known as Primary. The good news is the rollouts of these are progressing, and we'll talk a bit about that later. It has added over $1 million to our revenue going forward and once fully deployed will continue to add up to $4.4 million a year. In terms of the Visage product itself, we believe it is #1 in the 3 key areas. They are speed, functionality and scalability. And it's a combination of those 3 things that we think may make it a leading-edge platform. The thing that is driving changes in the market, the biggest factor nowadays, is the massive escalation of the size of datasets. They're not going up in a linear fashion, they're going up in an exponential fashion. And some examples here on the slide, things such as high-density CT, breast tomosynthesis, which most probably is the biggest driver. Mammograms used to be about 300 to 500 megabytes; breast tomosynthesis, particularly the high-density version or high-definition version, between 6 and 10 gigabytes a study. So what is happening in the market is legacy technology, which takes an image, compresses it, sends it down the network, uncompresses it on a workstation and uses the power of the workstation to view the images, that is starting to -- that technology is starting to crack. The images are just getting too big. And our differentiator is we don't do that. We don't actually compress, send and move the image. We use server-side rendering, which we've been doing since Visage was originally developed. We are one of the leaders in this technology, if not the leader, and we actually stream the pixels to the end user, hence the speed and the ability to read any exam regardless of size pretty much anywhere even on a limited bandwidth. In terms of the half in review, there were a few key points. One of our sales, Ohio State University, which we announced in November, was a $9 million 5-year deal. It is a state university that has a medical center attached to it. So it's a bit of a hybrid between state owned and academic. And then we announced a deal I'll talk a little bit more about later on with Nines, who is a AI startup based out of Palo Alto that's looking to combine AI with teleradiology services. That's a $6 million, 5-year deal. Also important in the half, we were able to complete Phase 1 of Partners, which occurred at the end of July we believe in record time, and I'll talk about that. We have released and have clients in what we call Visage in the Cloud, which is our cloud-based offering that uses Google Cloud. And then we also believe that in the half, we've seen that as the pipeline was strong before, increased even further, particularly after the recent RSNA conference in December 2019. In terms of the financial metrics, you would have seen our results released this morning. We think all of our key numbers headed in the right direction. Revenue was up and as was profit. And importantly, our margins still stayed above 50%, where it's usually in the first half. They dipped a bit because our biggest cost in the RSNA is fully expensed in the half. We're also very pleased that our cash reserves increased significantly to $38.8 million. And hence, the Board announced an increased dividend -- interim dividend of $0.06 a share fully franked. And of course, we remain debt free. So feel free -- feel that we have a good claim to state that our balance sheet is strong. In terms of the split, this is a telling slide. It's half to half. The semen color at the bottom is transaction revenue, and that grew very strongly. So roughly 30% from the previous 6 months. Part -- we did preempt the market that we believe it would grow because of partners coming online in the July time frame. Pleasingly, so did the blue sector, which you see, which is service contracts and OEMs grew through that period as well. So effectively, the important part for us is the blue and the pink areas on the graph are pretty much largely recurring revenue and so will set the base going forward for the second half of the year and, of course, into the future. The operational transaction model, I think most of you are familiar with. It is based on a committed number of minimums. And with the recent contracts we've won, the forward revenue, assuming those contracts that are going to renew within the next 5 years renew at the same dollar value, is now increased about AUD 195 million over the next 5 years. It is an annuity-style stream. And clearly, any new contracts that we get going forward will add to this figure and sit on top of those transaction revenues that we already have. The -- as I mentioned before, exam revenue is recurring and increased 30% half-on-half. It was due, as we forecast, to Partners. We will get some additional revenue coming from Duke, which goes live in another week or 2. Obviously, it will come late in the piece and contribute some. But then clearly, going forward into next year, both Duke, OSU and Partners will contribute a full 12 months' worth. We are also seeing some existing organic growth from clients as they add on new practices, new hospitals, et cetera, and all of that goes into the mix. Professional services, this was pretty much in line with what we expected. The new accounting standards came into effect in the last half. And effectively, they're roughly 10% of the value of the contract that we announced, and they're spread over the life of the contract. So we believe where -- we have good claims to state that we have a very scalable offering. There is no hardware involved, so all of the fees we charge or all the revenue comes directly to us. We don't pay out to third parties because we own the software in its entirety. We have a contained cost base, which, as a percentage of revenue, continued to go down even though we invested in new staff and we will continue to do so. So we have high operating leverage and margin continues to grow as our footprint increases, particularly in North America. Of the 2 sales, the first one was in Ohio State. As mentioned, it was a $9 million deal over 5 years. It's our standard transaction-based model. It is a large regional hospital. And as I said, it is one of the key medical training and teaching facilities in the state of Ohio. That implementation will now occur in the fourth quarter, so towards the end of this financial year. It is largely one significant campus, so the bulk of it will go live in one go. And we believe the main impact to revenue will start early in financial year '21. Nines is an unusual one because it's a very different sort of client. It's a 5-year, $6 million deal. It is transaction-based, but because they are more of a startup, the volumes increase, the minimums increase year-on-year. It is a pure Software as a Service offering based on -- in Google Cloud or Visage in the Cloud. Nines' team come from a mix of very highly respected people in Palo Alto that have experience in machine learning AI and some key radiologists in both Mount Sinai, which is a Tier 1 academic in New York, and Stanford. So their plan is to leverage some AI algorithms that they've produced and provide a more efficient teleradiology services using their radiology manpower. All of it will be based on Visage in the Cloud. So that opens up a whole new segment for us in the market, and they will go live 1st of April in 2020. We still think one of our strengths is not just the technology, but our ability to fast track the implementations. We have reaffirmed to the market this morning that we are ahead -- on or ahead of schedule. We were able to deliver the Partners project, we believe, in record time for Phase 1, which, many of you will remember, were the 2 key hospitals systems of Massachusetts General and Brigham and Women's, the large -- a large hunk of Boston. We believe that by being able to do it, it delivers huge savings for the clients, and it frees up our staff so that we are able to use the same teams on other implementations going forward. The other big thing that we've noticed is it reduces the barrier to change because implementation issues, time and costs were a huge barrier for people thinking about change, and the fact that we've been able to prove to the market that we can do this very efficiently and quickly has been a big plus for us. In terms of the proven ROI, we are still known as the most expensive in the market, but we think we justify that by our return on investment not only from a financial point of view but also from a clinical point of view. There was a lot of talk around the industry about radiologist burnout, and we think that with our application making it quicker, easier for them, and the fact that they can read them anywhere has really had a significant impact in helping reduce that burnout and make them feel they can get through more in the same amount of time. In terms of our growth strategy, it's multipronged, clearly expanding our footprint, and we added 2 new clients. And as we've mentioned, we'll talk a little bit more about our pipeline continues to grow. We are getting growth, transaction growth from all of our clients. No one has done less than 100% of what they have told us that we're going to do in the beginning, and some have grown by more than that, which has been good for us because that organic growth we're able to harness. We have new product offerings. And over the last 24 to -- 24 months, we've introduced the Archive. We have introduced a new workers' product, the enterprise imaging product we are starting to put out in various sites. And clearly, AI, which is emerging technology, we believe we're well suited for when that becomes mainstream, and I'll talk about that a little later. Certainly, expanding to other markets, the main one being Europe, and we're trying to leverage our R&D capability. So we are -- particularly with our academic clients, we are looking at partnerships that will help us commercialize some of their product and some joint development. And the first product that came out of that was the breast density algorithm that we've written with medical input from Yale. Going forward, the pipeline, as I said, we believe that it is stronger than it's ever been. RSNA kicked that along even further. Not only did we -- were we able to progress those existing in the pipeline, but a number of new opportunities from all areas of the radiological spectrum private practice. Some cloud based, newer start-ups following Nines and similar and also some of the larger institutions that are now telling us they'll be coming to market within the next 12 to 18 months. So all in all, the pipeline has grown not only in volume but also quality. And as I said, RSNA kicked it along in a significant way. New products, the Archive, just going through it. This is the ability to actually have the software that stores images. Many of you will remember, Mercy became one of our first clients, and it was one of the biggest Archives with over 30 million exams. They're now not only using it for radiology exams but for other ology. So they're storing their cardiology and other ology exams in the Archive. So the number of transactions we do are actually even greater than the number of exams they do in radiology. And interestingly, a fair percentage of the opportunities in the pipeline are for both Viewer and Archive. And clearly, as we offer a fully managed service in the cloud, it will involve our Archive rather than third parties'. So the Archive has been instrumental in a number of different areas in helping us in terms of opportunity. The enterprise imaging, this means different things to different companies. For us, enterprise imaging means one view across all diagnostic disciplines, plus one view across all the clinical reviews, which means a non-radiologist looking at radiology. Our 2 key markets, and we're looking at cardiology and ophthalmology, we have some proof-of-concepts in both working. And clearly, we're looking to extend that. So the bigger our footprint, the more the opportunity to extend that going forward. And then a new thing that we released at RSNA, which is a worklist. It has the -- now the third component of a stack of technology, which is worklist view or Archive, we base -- we've been doing worklists here in Australia through our Visage RIS for over 30 years. So we have a lot of domain expertise. It's an -- we felt it was important that we were able to offer a single-vendor solution for those in the market that required it. Now not everybody does. Some people already have worklist and Archive solutions in place and we sell the viewer, but there are a number of opportunities that we're coming across that don't have any and -- any of these modules and want to buy all from one vendor. So we now offer that as an option. It is also an integral part of Visage in the Cloud, and Nines will be using the Visage worklist as well as viewer. And we've designed it specifically so they can interface with modern AI algorithms because a number of algorithms try and prioritize worklists particularly through emergency room rating, and it was important that this was capable of accepting algorithms, either our own or third party. So that product has now been made officially available in the U.S. and, as I said, will also be part of our Software as a Service Visage in the Cloud strategy. Which brings me to my next slide. We do have a partnership with Google Cloud. We are certified for [ EdgeShield ]. We -- importantly, Visage 7 was always designed to be cloud deployable and highly optimized for cloud where most of the other systems are not. You get the same ultrafast performance as on-premise. You get the full functionality. The beauty is it's very rapid to deploy because you don't have to purchase and configure hardware. It's pretty much on demand. So it's suitable for all size implementations, small practices all the way through to some of the largest that we would deal with. And we believe it'll open up market opportunities for us in the -- not only in the mid-market, but those institutions who have already committed to put everything in the cloud, being able to offer this as a solution, we see as a plus. The Visage 7 AI, we did announce the AI Accelerator platform just before RSNA. We did showcase it. It is unique. It's a complete solution that supports both research and production environments, which is particularly important for some of our larger-scale academic clients. It's based on the same market-leading technology, and its whole reason for being is that it can allow our clients to fast-track AI within their organizations, which is something all of them want to do but have struggled with because of all the disparate bits of data and systems that they have, and the Accelerator platform allows them to unify it as one. It has multiple components. But I think clearly, the important thing is it works from research to bedside, as we say, and it will allow third-party algorithms as well as our own and as well as those our clients produce to be run natively on the Visage platform rather than having an additional third-party platform which radiologists don't want. They want it all integrated as part of their desktop. The people that are running it, Malte Westerhoff and Detlev Stalling, are the 2 co-developers of the Visage platform. Malte is our Global CTO. Detlev is our Head of Operations and Software Development. And MingDe Lin, who we hired out of Yale, who's a PhD medical scientist. So we have someone on the ground in the U.S. working with clients to work out which opportunities are suitable for us to be involved in. And that team will continue to expand as more and more opportunities come to light. And then to prove that it all works, we use the AI accelerator ourselves. We developed a breast density algorithm with medical input from the breast imaging team at Yale, which is one of the most highly regarded in the company -- in the country rather. The beauty of the product is it works natively on Visage hardware, so you don't have to send images to the cloud. In fact, it works in virtual real-time. We previewed it at the RSNA in -- as works in progress. And because of the response we've got, it is now in for regulatory approval for FDA 501(k). And we will use that as a model for future collaboration with other academic institutions. So being able to prove that we've been -- we've done something and it's worked far quicker than most people expected, I think, was a positive. So just going through and in summary, we do have a growing American footprint. We were very pleased that our transaction revenue went up 30% compared to the previous half. So it puts us in great shape and gives us a great leg up for year-on-year growth in transaction revenue. We still believe we have market-leading technologies. We didn't see anything at the RSNA that even remotely came close to what we believe we have. Having partners, Mayo, Yale and others, under our belt, we think we've proven quite clearly to the market our implementation and support capability. We also are seeing very strong return on investment from all of our clients that tell us about clinical return on investment, financial return on investment. The pipeline continues to grow, and we think with the Visage accelerator that we're strategically positioned to leverage AI as it becomes more mainstream in the market. So thank you.

Operator

operator
#2

[Operator Instructions] Your first phone question comes from Chris Cooper of Goldman Sachs.

Chris Cooper

analyst
#3

I've got a few. I'll ask them one by one, if that's okay. I guess first one for Clayton. Just on the massive sales growth, I mean, transaction volumes were up 30%. Tax revenue look to be up 20%. Is this just an issue of, I guess, implementation revenue or service revenue? Or is there something else I'm missing there?

Clayton Hatch

executive
#4

Thanks, Chris. It's a mixture of both.

Sam Hupert

executive
#5

It's a mixture of both.

Clayton Hatch

executive
#6

There is some exam revenue growth. We obviously spoke about that with Partners Health Care (sic) [ Primary Health Care ] came on board. There is some organic growth from some of our existing customers. There is some growth from -- exam volume from Mercy archive that I'll hopefully announce in the March period. This is for a period of 6 months. And also, there was some support revenue on mainly the German government contracts that we -- [ launched, that we ] that put on for the German government. We did get additional support for that and additional OEM revenue. So it was in a few different areas. So there was an increase in exam revenue, there was, obviously, an increase in the support.

Chris Cooper

analyst
#7

Got it. Okay. Second question, just on the contract wins. I mean I appreciate the last couple of years were particularly strong, particularly fiscal '19, but you are currently tracking at a slower run rate, I guess, in terms of both number of wins and also contract size. Just focusing on the transaction size as part of that equation. I mean given the success you've had to date in some of the really large institutions, is it reasonable to assume at this stage that more of the incremental growth coming forward is likely to be smaller on average? Or is that a trend you expect to recover? And obviously, this is a lumpy business that clearly we have very little visibility in. I guess any comments you could offer would be helpful.

Sam Hupert

executive
#8

Sure. No. The answer is it's not a trend, it's just how it falls. We had a higher stake. They've been in the pipeline for over 4 years. Some of the others in the pipeline are large. There is a mixture. And they just come in -- they just come at their own time. So there's -- they're quite the opposite. We don't want the market to think that we've done all the big ones and there are only small ones. Quite -- it's a complete mix in the pipeline, but there's a good smattering of all sizes, including a number of very large ones.

Chris Cooper

analyst
#9

Okay. And just last one, pricing. You are pricing your product at a premium to the competition. You've shown a good trajectory in that regard for some time now. We are hearing more and more instances of competitors being more competitive on price. I just wanted to kind of get your thoughts on whether you're seeing that in the market and also what impact that is having on you as a company. Is that changing your conversations at all either with existing or potential customers in any way?

Sam Hupert

executive
#10

There's always been someone who wants to price cheaply, so there's nothing new. And for some of our competitors, particularly those with the more aging presence in technology, it's most probably the only lead that they have. So we're not really seeing any change in the dynamics. There might be different parties doing it. But realistically, no. There's always someone that will be under half or 1/4 of what we offer. What we are seeing is some of the ones that have offered it cheaply in the past have not been able to deliver. So that seems a bit of a warning bell to the market. But clearly, look, we've always expected that. We expect it from the majors. We've seen it before. We're seeing it now. We don't think it's really changed.

Operator

operator
#11

Your next question comes from Garry Sherriff of Royal Bank of Canada.

Garry Sherriff

analyst
#12

Sam and Clayton, just a few questions in relation to, firstly, contract renewals over the next 12 months. Are there any that you can call out? And if so, have negotiations started on those potential contracts?

Sam Hupert

executive
#13

We have 2. And yes, negotiations have started on both of them. And that -- we expected that. So we'll have 2 coming up within the next, I would say, 6 months, roughly. And we've been in -- they've been in contact with us, and we have started those negotiations, as you would imagine we would.

Garry Sherriff

analyst
#14

Yes. That makes sense. And if for some unusual reason that they were to go elsewhere, which I doubt, but let's say they did, what would the transition period be? How long would it take them to actually transition to somebody else?

Sam Hupert

executive
#15

Well, first, I would say there are a few things. First, they'll have to find someone else, and then it just depends on who that someone else is. Look, it could take anywhere from a year to 2 years, depending. But again, it's more who they might transition to. We've, thankfully, not had that issue before. But it's not an insignificant job because remember, you have to retrain all your radiologists, and you have to give them a platform that is as good if not better than ours. So otherwise, they're not going to be happy. So look, we haven't come across that, thankfully, but it would take -- depending on the size of organization, clearly it would take anywhere from 12 to 24 months or possibly even longer.

Clayton Hatch

executive
#16

I also think that the fact that they're engaging with us is an encouraging sign. It doesn't guarantee it. But at this stage, they're already customers, and they're engaging with us. So we think that we're confident that they'll renew with us.

Garry Sherriff

analyst
#17

Yes. That's clear. And I should have probably clarified. So they haven't actually put an open tender out for other players to bid for the contract that you're aware of?

Sam Hupert

executive
#18

No.

Garry Sherriff

analyst
#19

No? Okay. And in terms of price negotiations, given that you guys historically have been able to push the price lever over time, I imagine that you are expecting or hoping for material price increases on these legacy contracts if they are renewed?

Sam Hupert

executive
#20

Yes. The thing is this. Look, if someone had started the last 5 years ago, clearly they should have a benefit if they're an early adopter. So we won't expect them to come to current market price. I think that wouldn't be right. But we are looking -- we are hoping that there is a negotiation in price as part of that.

Garry Sherriff

analyst
#21

A question on the Partners implementation. So you've talked through Phase I, which is completed in record time. Could you give me maybe just a rough split on that contract value? So when we look at the contract value for Partners Phase I, roughly what was -- is the percentage of that contract? Because I'm just trying to get a sense for Phase II, which will take, I think you said, 9 months to implement. I just want to get a rough split, I guess, on the transaction value between 1 and 2 just in the finished terms.

Sam Hupert

executive
#22

Yes. The amount that we announced with Partners is just purely Phase I. So that amount was just for the Brigham and Women -- well, just -- it's the Brigham and Women's and Massachusetts General, and they're roughly 70% combined of Partners' total volume. Now the reason Phase II will take longer is the hospitals aren't as concentrated and they are more -- a smaller -- numbers of smaller hospitals. And for various logistic reasons, nothing to do with us, that'll be done as sort of much smaller implementations. So it won't be that big bang that we had when we did Partners Phase I. There'll be much smaller teams. They'll just be done, I won't say, in background, but if they -- it's not like the size of team we would use for Phase I. So the timing at the moment, based on their timing and their schedule, finishes off in 9 months. So in fits and starts, which is what we expected. So it'll be done sort of almost in the background, finished by end of year.

Operator

operator
#23

Your next question comes from Sarah Mann of Moelis Australia.

Sarah Mann

analyst
#24

Just wanted to ask quickly on the U.S. part of the business. So you flagged if some of the -- you benefited from organic growth from some of your sites, I guess, kind of expanding their operations. Are there any kind of notable M&A amongst your customers or talk of M&A that we should be aware of that will kind of help your organic growth going forward?

Sam Hupert

executive
#25

Yes. Well, I think the answer is, look, you hear -- we hear rumors there. I think the organic growth that we had was more hospitals taking over the radiology of smaller hospitals. Some of them are bigger clients, more regional hospitals, and that just relates to the mix. We did have one M&A event, which was significant but smaller when Mercy took over St. Anthony's in St. Louis. That happened last year. And look, there are rumors in markets all the time about M&A between hospital systems, and we live in hope from what we call a free kick where a client takes over someone 60% or 80% of their size. That hasn't happened yet. But clearly, if it did, it would be a significant benefit to us.

Sarah Mann

analyst
#26

Great. And then just in terms of, I guess, your enterprise imaging products and expanding into other departments. You mentioned clearly you've got some proof-of-concepts that are happening that seem to be working well. Like, what do you think needs to happen from here before they can kind of get converted into contract wins that you can announce?

Sam Hupert

executive
#27

Well, I think what we need to do is get someone that uses all the departments. And as I said, I met a lot of people who talk about enterprise imaging. It's just a loose term for us. It's -- they use it for the diagnostic component as well as the viewing component. And most people talk about it purely from the viewing component, and that's far, far different price point. It's much, much, much cheaper. We want to do it for both. I think, look, it is a mindset thing because everybody -- in some of these hospitals, they have different IT departments for different ologies. But look, we are seeing that change. It's not going to change on a dime or just tomorrow. But we are -- we do see that changing, and we do think we have a compelling offering in as much as it's the same software, the same infrastructure, same management, same remote access, things that are significant for a big organization. But clearly, we need to have one group use it across all the ologies, use that as a showcase, and I think that will open it up further. But we are seeing more and more. And as I said, some of it's happening in background that they archive it into our archive, the other ologies. So we're really getting money from it, but that's not the viewing layer quite yet, but we think that will come.

Sarah Mann

analyst
#28

Excellent. And then just the last one for me. Clearly, you signed the Nines contract, and that's purely cloud-based. And you, I think, mentioned in the past you've got other contracts in the tender pipeline that are looking for cloud-based delivery system, too. I mean just interested in how you think that's going to evolve over kind of the next 3 to 5 years in terms of, I guess, roughly, what kind of percent of contracts do you think eventually will kind of move to cloud in that period.

Sam Hupert

executive
#29

I think, look, over 5 years, I think that, this is just a guess, but 50% of our work would be cloud-based. There are a number of hospitals now -- health is a big market for cloud providers and a number of big things have happened, particularly with Mayo putting -- will be putting everything into the cloud. So we are seeing a good percentage of the opportunities in the pipeline saying if we go, we'll go with cloud. Now clearly, 2 things have to happen. They have to go with us, and then they have to push the button on cloud. But that's been their preference up front. So I think we'll see 50% over 5 years, maybe even more.

Operator

operator
#30

Your next question comes from Julian Mulcahy of Evans & Partners.

Julian Mulcahy

analyst
#31

Sam and Clayton, just some -- a bit more color around the revenue sort of surprised us. I sort of the first half was a little bit stronger. So the new contributions that weren't in the previous half, I'm writing this thing so I've got Mercy Archive, [ Cal Law ], Partners Phase I, and then there seems to be quite a reasonable contribution from OEM sales. Is that right?

Clayton Hatch

executive
#32

Yes. There's contribution from OEM sales but also the implementations for Primary Health Care and I-MED. They did kick up a lot in this first half, which we expected. So we...

Julian Mulcahy

analyst
#33

No. I'm just talking about the exam revenue 30% increase.

Clayton Hatch

executive
#34

Oh, Primary Health Care is exam revenue, and OEM is not part of that exam revenue.

Sam Hupert

executive
#35

OEMs is in the blue section.

Julian Mulcahy

analyst
#36

Right. Okay. And so in the second half, again, is the Duke, Ohio, Nines and...

Clayton Hatch

executive
#37

Around the end of the year, 6-month period. So it'll be a small blush of that revenue.

Sam Hupert

executive
#38

Yes. But Duke is going live, we expect -- Duke is going live next week. And it's a bit like Yale. It's largely focused around the main teaching hospital campus. So 80% or 90% of Duke will go live in one go. So come end of February, we'll have March, April, May, June, a fair percentage of revenue. So it'll be 4 months of nearly about 80-plus percent revenues in Duke, but the rest will be completed fairly quickly. So when we're going to first half 2021, we should have pretty much all of Duke and most of Ohio done, and then they will then contribute a full 6 months. And this coming half, we'll also get a full 6 months of Partners because we completed it in -- towards the end of July. So it was about 5 months' worth. And then anything else that we implement. There are some other things where people have acquired or growing or starting new hospitals, they'll come into this half depending on when they go live and then contribute a full 6 months next half.

Julian Mulcahy

analyst
#39

Right. And would you expect many OEM sales in the second half?

Clayton Hatch

executive
#40

We always have OEM sales. So we've had that since acquisition. They kicked up a little bit in this half but not materially different from other periods. So whilst it was in the blue section, so not in the exam revenue, majority of that was through increased support contracts for I-MED and the German government, so...

Julian Mulcahy

analyst
#41

Right. So the first half numbers for Primary and I-MED, are they now the full run rate? Or is there still a bit more in the second half?

Clayton Hatch

executive
#42

They're not full run rate. They -- we're still implementing. So the 5-year period starts at the end of those rollouts or implementation periods. So we still have some implementations in second half.

Operator

operator
#43

Your next question comes from Peter Meichelboeck of Select Equities.

Peter Meichelboeck

analyst
#44

Just in relation to the -- there's obviously a series of growth opportunities that you and I are continually talking about in terms of the pipeline and et cetera, et cetera. I'm just thinking, in terms of the U.S. What sort of resourcing do you have there at the moment to actually, I suppose, make full -- take full advantage of that opportunity? And I'm just trying to get a sense of your staffing and resources for that. And what's -- is there an easy ability to expand that at a reasonable cost if you have to do that?

Sam Hupert

executive
#45

Yes. Well, good news is we increased our sales and -- our sales team by 50%. So we went from 2 to 3. The new guy started on Monday. Look, it's hard to find really good people. It's a different mindset to those that have worked in big companies. We -- clearly, if we felt we were missing opportunities, we would put on more. We have put on some more technical people, some on the East Coast because it means that we have people that sort of 8 in the morning their time would be 5 on the West -- 5 in the morning West Coast time. So we've had a new support person join us. We've had some new people in Berlin. So we have been actively recruiting throughout the half, and you'll see that reflected in our cost base. But as we've told the market, we're doing it in 1s and 2s rather than 10s and 20s. And look, at this point, clearly we don't feel that we need to double our staff or increase it by 30%. Otherwise, we would. So we're comfortable that we're well positioned. Having put out implementations, getting them done is really, really important because, as I said this morning, we've got Duke and OSU ahead of us, but then that we still have plenty of runway if we get new clients to be able to put them in with the teams that we've got. So yes, look, we've been selectively hiring and ferreting out the good people, doing a lot more on the research side. That may take some more people but more in 1s and 2s incremental than a whole 20%, 30% increase in staff at this point.

Peter Meichelboeck

analyst
#46

Right. Okay. And just on the -- I think in a brief -- opening briefing, you talked about how you view the cash as sort of the 3 buckets, the investor and the business first and then the dividends and then the M&A. I suppose I have 2 questions on that. I mean I don't think too many people would disagree with that approach. Just on the M&A, has the environment at all changed for -- in terms of opportunities for you guys at all? Do you see any change in that? And the second part of that question is also, I mean, should we be thinking -- what should we be thinking in terms of the buyback? Obviously, a very, very small amount that's being utilized. Where does that sort of fit into that picture, I guess?

Sam Hupert

executive
#47

Well, look, we're always looking for opportunities. And as you can imagine, there are a number that come around. One of our competitors, which was owned by private equity, recently got sold to another private equity. Clearly, we were -- that was not our main focus. We're looking at something where we can have adjacent technology rather than taking our market share. Look, they're hard to come by. In the AI space, there are a lot of companies that -- will they ever see the light of day, where they have to make revenue. These things are hard to judge. But look, we're always looking. I will say it has changed a bit maybe in the last 8 to 12 months. Some of those companies who have thought they'd get more traction early on seemingly have not been able to. So maybe they'll plan a little tougher in terms of funding that may suit us. So look, we're looking, but there's nothing just on the radar at the moment, but that doesn't mean there won't be tomorrow or the week after.

Peter Meichelboeck

analyst
#48

Okay. And in terms of the buyback, that just sits there? Or...

Sam Hupert

executive
#49

Yes, I think so. I think at the time, we felt it was -- we felt that the shares were undervalued. But look, it -- we make our -- we make a decision. People make their own. And so at the moment, yes, I don't think -- I think it's there. But...

Peter Meichelboeck

analyst
#50

And just the last one for me. Sam, I think it was -- well, there's 2 parts for this as well just in terms of the share register. I just wanted to get a sense of how does the share register compare now to, say, where it was for the 12 or 18 months ago, particularly around sort of international holding. And just on the share, just the second part I wanted to ask was, I think it was 2 years ago that you guys were encouraged. Yourself and Anthony were encouraged, I think, to sell 3 million shares each over 12 months. And I think from memory, you have done 2 million each. I just wanted to also find out if the Board was still providing that encouragement for another 1 million shares each or something to help with the liquidity?

Sam Hupert

executive
#51

Look, on the register, we believe we've got more overseas institutions only because they tell us. We don't know that empirically, but we're pretty sure there's been some -- a greater uptake than maybe 1 year or 2 years ago. The Board talked to us about 2 years ago, 9 months ago, and we said up to 3 million shares. You're right, we've done 2 million each, which is just a very small percentage of our shareholding. But that doesn't necessarily mean it will be 3 million. It just means up to. So I wouldn't read too much into it.

Operator

operator
#52

Your next question comes from Josh Kannourakis of UBS.

Josh Kannourakis

analyst
#53

Sam and Clayton, can you hear me okay?

Sam Hupert

executive
#54

Yes, yes.

Josh Kannourakis

analyst
#55

Okay. Firstly, I know you just mentioned before on some of the incremental growth coming through in the second half. Can we maybe just reference the second half in terms of cost and profitability? Maybe talk through your cost and spend of RSNA in the first half. And any other costs that we should be aware of in the second half?

Sam Hupert

executive
#56

Look, nothing major. But the one thing is we will be having -- those staff that came on part-way through the first half, clearly they're only there for 3 months, 3 months of cost if they get through the second month -- or the second half at 6 months. So there is a little bit of that. Again, we plan that we will have some additional staff sometime in the second half depending on who we find and when, but we don't think those costs will be material compared to the growth in revenue. We have conferences that we go to, and I think we're off to one in Orlando. HiMSS, the big health informatics one, but the cost is just a fraction of RSNA. So effectively, we think the cost base must probably go down because there is no RSNA. There is no major cost in the second half that wasn't there in the first. And as I said, maybe the cost base in terms of staff a little bit, but that will be more than offset by having RSNA.

Josh Kannourakis

analyst
#57

Yes, got it. And then so just on the RSNA spend, so that's sort of similar to historical years that you've called out in terms of the scope of...

Sam Hupert

executive
#58

It's bigger this year -- bigger last year, rather. Simply, we had a bigger stand. We had more display areas. We had more staff. That was intentional, and I think it was money well spent.

Josh Kannourakis

analyst
#59

Yes. Got it. Cool. Just on the enterprise customer side, so you did mention that you have a few customers that you are rolling that out with, even though it is in the early stages. Are you able to give any context of -- if not, who the customers are, just what type of customers and whether they've got any other -- like what their sort of rollout strategy is for enterprise across their businesses?

Sam Hupert

executive
#60

Yes, as you note, it's different for each one. But the 2 areas currently are cardiology and ophthalmology, and each hospital is different. Ophthalmology is an interesting one because there is new forms of imaging. There's like ocular CNT that's coming, and that can create some pretty big files. Retinal Flomax, all this sort of stuff. And so we will set it to that. So as those ologies create bigger data sets, it's better for us. So yes, we've got some in ophthalmology, some in cardiology but not in the same institution at this point. But clearly, we're working towards it.

Josh Kannourakis

analyst
#61

Got it. And just in terms of where you're at in terms of the development process for the clinical components of those? Are they, like, if we sort of looked at them, do you feel the 80% of the way there from what you feel like you need to be to be in a similar position to your RM radiology? Or where do you sort of think you are on that development curve?

Sam Hupert

executive
#62

Yes. North of 80%, absolutely. It really depends. Some people require more sophisticated functionality than others, even in the same discipline. So cardiology in one place is not the same as cardiology in another, but well north of 80%.

Josh Kannourakis

analyst
#63

Yes. Got it. And just with the U.S. election coming up, Sam, like is there anything in terms of any market chatter around changes to reimbursement that would result in any sort of slowdown on deals happening? Or are you pretty confident that the outlook in that regard is not going to have an impact?

Sam Hupert

executive
#64

Look, no one knows what happens in U.S. politics and the politician themselves. But look, at this point, we haven't had any indication that there would be a change, that economy would slow down. So nothing that's happened globally in terms of impact of what's happening in China and other bids. There doesn't seem to be any impact on us.

Josh Kannourakis

analyst
#65

Yes. Okay. Cool. And then just margins moving forward. I'm not sure -- I came onto the call a little bit late, so I'm not sure if you mentioned it. But just how we should look at that margin? I know you've obviously said this sort of holding the 50% EBIT margin, but whether or not we should still expect some proportional operating leverage to come through. And what your views are on investments over the next few years?

Sam Hupert

executive
#66

Look, we got -- margin is a good metric, and we're close, it's about 50%. But we think spend on the business first. We're lucky, and we've been working that we can do both, and the margins have increased. Usually, first half margins are lower because of RSNA. So we think we're in good shape for the full year in terms of margins. But clearly, we'll have to wait until that all plays out.

Clayton Hatch

executive
#67

And just on that, Josh, this time last year, margins were around 48% for the half. This year, about 50%. Over the full year, we got 52.5%. So we do expect second half to drag it up. But again, we'll see how we go in investment, but first half has generally been lower.

Operator

operator
#68

Your next question comes from John Hester from Bell Potter.

John Hester

analyst
#69

Just on Slide 9 -- sorry, Slide 18, which is referring to the Nines contract. Sam, can you just tell us how these guys using artificial intelligence now? And what capacity they use it? And how is that going to really influence your relationship with them over the next -- or over the term of this contract? What is it going to mean for you?

Sam Hupert

executive
#70

Well, look, first of all, they're a little different because they don't have an existing practice. So their numbers are going to build from 0 up. The other interesting thing about them is if you look at the 2 founders. One is really well-credentialed sort of AI entrepreneur out of Silicon Valley. I think he was one of the head people at Stanford that started behind the first driverless car that became Waymo. So he's been around a while, Dave Stavens. And then if you look at the medical input, he is past chair of radiology at Mount Sinai. And then if you look at all the advisory boards. So Who's Who of radiologists. So I think they're saying we've -- they've got their own engineers have written algorithms. They are in [ safe AI ] approval at the moment. They believe between their algorithms and our platform, they'll be able to offer a far more tailored and better service in terms of speed and quality of roots of half of diagnostics. So clearly, we'll see more of it when it goes live in the 1st of April this year. But there is a lot of buzz around them in the industry, and I'll be interested to see how it all goes. But for us, this could grow significantly if they get a foothold in the remote rating market that's currently done more by corporates on a cost basis. So if they can improve the quality and get market shares, it can only be good for us.

John Hester

analyst
#71

So these guys are like a hide -- they're going to go and target hospitals who are underserviced in remote areas.

Sam Hupert

executive
#72

I'm not sure exactly their business plan. But yes, I don't think it will just be remote areas. It could be 2, 1 academics. They do there after hours, all sorts of things. Bear in mind, I have a lot of very high-end subspecialist radiologists. So it might be that they have specialized roots. There are all sorts of things that they're targeting. But as I said, we'll find out what comes 1st of April.

Operator

operator
#73

[Operator Instructions] Your first webcast question comes from [ Stella Wang ], a private investor, with: "Thanks, Dr. Hupert. Regarding the teleradiology space, which may be a larger market for the company than many people realize, could you please give examples to help us understand that potential?"

Sam Hupert

executive
#74

Yes. Look, teleradiology, at the moment, is largely done, as I just mentioned before, by corporates. There are companies like vRad, Envision, the 2 of few million exams where it's purely teleradiology they read for others. And I think that there are some new entrants that are saying maybe we need a higher quality read, a higher quality diagnostic process, and we could do it more clinically accurate and better if we use AI. That's the theory behind Nines. So clearly, they would be targeting the -- at least in the beginning, the teleradiology work of these large corporate staff. How successful they'll be? One will have to wait and see, but they're approaching it from a slightly different angle, and the radiologists that they're using are very, very highly qualified. One who has recently come on board from Nines was Head of Emergency Radiology -- Emergency Room Radiology at Yale. So very well credentialed. He's left Yale and then become part of Nines. Now what that means longer term? As I said, we'll see -- we'll start to see from 1st of April onwards. But look, it's a great possibility for us. And if they grow, we grow. If others enter the market, see that we've been the platform for someone successful, at least opening the door for us. So we think it can only be positive.

Operator

operator
#75

Your next question comes from Claude Walker from EthicalEquities with a question: "With Nines, based on the expected ramp-up, when would you expect to have your first $1 million year from it? Furthermore, is there a secondary value to PME with the AI algorithms? Will they be making their algorithms available to other Visage customers?"

Sam Hupert

executive
#76

Look, they're all questions that's a bit hard to answer. We did say that they will be starting with step minimum. So the minimum second year is bigger than the first, third year is bigger than the second. But it really depends on how quickly they're adopted by the market or how quickly they penetrate the market as to when we get our first $1 million. Look, it could happen at any time, just really depends. If they come out of the gate very strongly, get a lot of clients, then it could occur sooner rather than later, but purely up to them. In terms of the algorithms that there is, they run with the FDA approving. We haven't even broached the fact or the option of providing it to others, and we will be seeing them when we're in the U.S. in March, and then they'll let us know what their plans are. But we don't have the answer to that question.

Operator

operator
#77

Your next question comes from Louis Aboud-Hogben from LHC Capital, with: "Sam and Clayton, great to be chatting again. Congrats on all the progress over the last 3 years. When you say transaction revenue was up 30%, how much of that growth is the impact of volume growth above minimums versus the impact of more sites coming online, Partners with their minimums being recognized for the first time? And how much dollars are you investing into AI algorithms developed in-house?"

Sam Hupert

executive
#78

Well, the first -- the answer to first question, Partners certainly was a big lick of it because they're a big organization, and we've got a lot of -- we got them up onboard fairly quickly. So some August onwards, they would be a reasonable percentage of that increase. And I think we told the market, we were expecting that. And there were some other good contributors. As I said, no one was under their volumes. Some were materially over because of -- they've taken over hospitals or they build new sites. So it was a whole mix, but certainly Partners was a big part of it, no question. In terms of AI, we have multiple projects going. Some of them are developing our own algorithms, some are joint research with clients. Clearly, a growing field, and that depends client to client, project to project. But currently, we're funding that out of all our current cash flow. So there's no need to set aside significant additional funding. It's all being done through our normal expenses.

Operator

operator
#79

Your next question comes from Ian Lee of Allianz Global Investors, with question: "Nature Journal reported that AI has more accurately diagnosed breast cancer from mammograms. Can you please tell us how far along you are with the relationship with Yale? Whose AI system was used in the Nature Journal?"

Sam Hupert

executive
#80

I'm not sure about who's it was in the Nature Journal, but there are a lot of people writing algorithms to detect breast cancer anywhere from Holland to Korea to our actual clients themselves. So our view is we need to have an open platform. We're agnostic. They don't have to just use our algorithms. We did the breast density one because the opportunity arose and it's a proof-of-concept for the Accelerator platform. We're able to take concept to regulatory FDA in pretty much record time using a platform which proves that all the bits work. So look, that there will be a large number of groups, and there are an increasing number getting FDA approval that diagnose breast cancer. But it's not one thing. There's breast density. There's breast cysts. There's breast calcification. So breast cancer is not just one diagnosis, it's the whole spectrum of algorithms. And look, they're only just starting to get FDA approval and being used. And as I said, we're looking to tap into that whether it's our or someone else's. We're agnostic.

Operator

operator
#81

Your next question comes from Peter Richardson of TI, with the question: "How much of the increased revenue is attributable to exchange rate changes?"

Clayton Hatch

executive
#82

Yes, I think the increase in the revenue was fairly minimal from exchange rates. We -- the period ending 30th of June and the period ending 31 December, the exchange rate actually came back to be around the same amount. So while it would have had a small incremental increase to the revenues, it also would have affected expenses and in terms of both the U.S. and in terms of the euro exchange rates for our development staff. So yes, it did have an impact, but it was small. It would be less than $100,000.

Operator

operator
#83

Your next question comes from Anthony Han with -- sorry, from Rainier, with the question: "Are you still maintaining your competitive distance from others in the marketplace with an imaging solution? Do you have to change the software much to create an ophthalmology or cardiology offer? And relative to radiology, how big is the opportunity?"

Sam Hupert

executive
#84

In answer to the first one, yes, we still think we're adding to 24 months ahead. We know some have tried to put out a service side rendering streaming platform and had issues. And as I said, we're not standing still either, quite the opposite. We've released more new product and more enhancements to existing products at the RSNA than any other year in the past. So we still think we've got a strongly, not just in the technology, but also in the ability to implement it, which is equal as important. With ophthalmology and cardiology there, we already did a large number of cardiology type tests, cardiac CT, cardiac echo or ultrasound. So the changes, as I said, would be less than 15% additional to what we do ophthalmology, pretty much -- not much, if anything. The way we handle reflective light with photos, videos and the specialized OCT was all native to the product. So it's more a mindset of people getting used to one product to everything rather than the technology itself, at least with our product.

Operator

operator
#85

Your next question comes from [ Enterprise Super, ] with the question: "Sam, what is the major source of new sales? Word-of-mouth, presentation at trade conferences or sales staff on the ground contacting hospitals?"

Sam Hupert

executive
#86

Clearly, the first two because we tend not to contact hospitals. We find that ineffective. It's word-of-mouth, the radiologists speak to each other all the time. They're on panels together, et cetera. And we feel the network effect, once we got Mayo, that was one part. Then we got Yale, that added to it. Then we've got Partners, that added to it again. And so, each group that we get and successfully implement helps that word-of-mouth. And conferences, the big one, RSNA, but we will attend a few other, much smaller, but more targeted conferences like the Breast Imaging one, et cetera. And there, they've usually heard of us and then come up and see us. So word-of-mouth and conference, but certainly not cold calling.

Operator

operator
#87

Second question from [ Enterprise Super ] with: "You've mentioned the capacity to build AI algorithms within the product. Can you expand on the benefits of this compared with other platforms?"

Sam Hupert

executive
#88

Yes. Most platforms are third party. They're an additional platform that you have to buy, support, and it runs independent of the radiologist's desktop or window, for example. Something showing, something pops up, and radiologists don't want that because they need it integrated into their desktop so that if the AI algorithm points out an area of interest or something where they think there is a nodule or a tumor, then clearly, they don't want to see that in a separate window. So there's a huge advantage of being able to show the output of that notably within the product, and we've written this API that does that. So that's one thing. And the second thing is because of our association with some of our large academic clients, who all have data sciences labs, we may jointly develop algorithms within or we may have, in particular, agreements, data use agreements where we get certain anonymized data sets that we can train the machine on -- it's a spectrum of any way, but just knowing that it exists and putting it on the platform to being involved in the development from the beginning or part-way through. So it really depends project to project. So it gives us a pretty wide source of available possibilities for algorithms going forward.

Operator

operator
#89

Your next question comes from Nigel Beale of Beale Superannuation Fund, with the question: "Is there any prospect of expanding beyond the current markets into new geographical areas, particularly Asia?"

Sam Hupert

executive
#90

The answer is, yes. We don't have any salespeople there at this point. Certainly, if an opportunity came up, Singapore or Malaysia or Thailand, where there's a large tier 1 hospital, there'd be absolutely no reason we couldn't service that. It would be very straightforward. Then there is a whole black box of China. And at the moment, we know a little about that. Clearly, it may be of interest in the future, but we don't have people there at this point. So really, we're focusing on what is the largest market in the -- which is the U.S. And since we're sort of making a significant imprint there, we think that's where we should focus most of our resources. But then we're also looking at parts of Europe. And as I said, if something more opportunistic came out of Middle East or Asia, there is no reason we couldn't do it.

Operator

operator
#91

The next question comes from [ Paul Marcum ], a Shareholder, with the question: "Have you outsourced annotation of your image data sets, specifically to companies such as Appen?"

Sam Hupert

executive
#92

No, and we couldn't. The annotation that's done, it has to be done by radiological experts. They have to codify, tell you it's a Grade IIb tumor, et cetera, so you couldn't use a third party. So really, what we call curation or what you call annotation is all done by trained radiologists. And the advantage that some of our large academic clients have is they have some of the best radiologists in the world, so therefore, some of the best curators, and they also have the data sets. The thing that they were missing was the platform, and that's where our research platform comes in. But in answer to your question, though, that's not outsourced to a third-party company.

Operator

operator
#93

And your final question is a follow-up question from Garry Sherriff of Royal Bank of Canada.

Garry Sherriff

analyst
#94

Yes. Two more questions, guys. Just wanted to clarify. In terms of your existing customer base with Visage, my understanding is that everybody is still on-prem. There is no deployment into the cloud. I just wanted to, a, clarify that. And secondly, could there or are you considering pricing differently for cloud deployment just because the customer wouldn't have to have new or additional hardware configurations?

Sam Hupert

executive
#95

The answer is we do have some clients in the cloud. They're smallish, so we haven't made a material sort of announcement about it, but we do have some. And we think there will be some bigger ones going forward. Even some of our existing clients are looking at do they migrate part or all of their implementations to the cloud. The difference would be 2 things: First, implementation costs because it's much quicker for us. So for them, in terms of professional services, cloud deployment is much cheaper because we don't have to spin up all this hardware and then go through their network and deal with all their security people and everything else. So the implementation costs would be less, fast and be quicker and easier to manage. So there would be some savings there. Look, there are cloud costs, there could be some passthrough that we would deem to be small revenue. It's more -- it's easier to spin up. It's easier to maintain. And the other thing is, for someone like Nines, for instance, as they grow, you can just dial up more resource in the cloud pretty much instantly. You don't have to wait 6 months for purchasing decision of hardware and other things. So it's ideal for people like them.

Garry Sherriff

analyst
#96

So just to clarify, so you wouldn't have differential pricing on a cloud-based product relative to on-prem?

Sam Hupert

executive
#97

It's pretty much the same. The only thing that would also be, as I said, professional services. And the only other thing is, in cloud, they would use more modules because that would be our archive and usually our worklist. So the bundle of applications would be more of our applications than -- and some on-prem. So it just depends, like if they've got nothing and they want worklist, archive and viewer on-prem, then other than the professional services, it would be relatively similar.

Clayton Hatch

executive
#98

But like-for-like for the viewer rate would be the same.

Sam Hupert

executive
#99

Same, yes.

Garry Sherriff

analyst
#100

Yes. Okay. That's clear. And just final question. Again, I know people have talked about staff numbers, given it is your largest OpEx item. So it did grow about $1.5 million in first half '20 on first half '19. And I know we've talked about RSNA not going to be in the second half, but there will be some incremental flow on effects from stuff that you have hired cycling through. So should we be thinking -- I guess what I'm trying to get to, second half staff costs, do you foresee them being slightly higher or flattish?

Clayton Hatch

executive
#101

It can be flattish, but there's also some variable compensation in there. So it just depends whether that's repeated. So some of it is -- if the staffing costs just purely decelerate, that was a variable amount.

Sam Hupert

executive
#102

Yes. Some of [ Dynasys SDI ], all that sort of stuff. So it varies depending on how many -- what targets we hit. And clearly, they're paid out more in previous periods than the next. So there's a little bit of seasonality in there.

Operator

operator
#103

There are no further questions at this time. I'll now hand back to Dr. Hupert for closing remarks.

Sam Hupert

executive
#104

Thank you. I just wanted to say thanks, everybody, for joining us and appreciate all the questions. And we'll look forward to doing this again at the end of the full year results. So, thank you.

Clayton Hatch

executive
#105

Thanks.

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