Regions Financial Corporation (RF) Earnings Call Transcript & Summary

November 9, 2020

New York Stock Exchange US Financials Banks conference_presentation 45 min

Earnings Call Speaker Segments

L. Erika Penala

analyst
#1

Good afternoon, everybody. Thanks for joining us again. I'm really excited to have Regions Financial join us for this session. So with us today are Barb Godin, Chief Credit Officer; Ronnie Smith, Head of the Corporate Banking Group; and Deron Smithy, Treasurer, along with other members of the management team that will be around to take your questions during Q&A. And with that, thank you all so much for joining us today.

L. Erika Penala

analyst
#2

So Barb, I thought I'd kick it off with you. With the U.S. election now behind us, who knows maybe. But COVID phase is still spiking globally, could you kick it off by discussing your view on how the economic recovery will fare as we look out into 2021? And how important is a second stimulus and perhaps an additional round of PPP to that recovery?

Barbara Godin

executive
#3

Yes. Let me start off by saying we're really encouraged by the news that we all heard this morning of a vaccine we should have by the end of the month and potentially more than just one vaccine. So that would be great. Having said that, we still think we need a stimulus package that should come. And again, we're hoping sometime in January time frame that we would give a stimulus. But having said that, we're encouraged already by a lot of the signs we're seeing, at least, in the Southeast. And remember, for the Southeast, what we saw is that the Southeast went into lockdown for COVID a lot later than the other parts of the country, and we came out a lot earlier. And you can look at things like our unemployment rate, which is about 200 basis points lower than the rest of the country, et cetera. So things are starting to move along, which is good. We think that we're going to continue to have some rebounds, but we think it's going to be up and down. There's going to be a lot of volatility, which is why we've talked about things peaking generally in the middle of next year, the middle of 2021, as we currently see it. So there's going to be continued stress, but there is some optimism, clearly that's out there. And we think if shutdowns happen that they're going to be more targeted than be general in nature.

L. Erika Penala

analyst
#4

Got it. And Ronnie, maybe just to get more specific, what are your 26,000 or so clients telling you about how they feel economic trends are playing out in your 4 Southeast markets? And how has that sentiment evolved over the past several months?

Ronald Smith

executive
#5

Yes. Erika, it really depends on which part of the industry that you talked to, as you can imagine, with 26,000, you're representing a lot of the different entities. But if I had to sum that up, I would say, cautiously optimistic, they're leaning really heavy into building cash. We continue to see that and pay down debt. Capital markets has been strong. And so many of those who have access to the capital markets are taking advantage of the lower rates and paying down lines. We've seen lower line utilization as we reported at the end of the third quarter. We continue to see clients build cash. On the other side of the balance sheet, we're seeing unprecedented growth of deposits, especially the noninterest-bearing deposits. There was a bit of a wait and see about what would happen with the election. And I guess, that has solidified a bit. There's some sense of maybe a little bit of uncertainty about what will happen. But I think that has moved them back a little closer to the center instead of just being as conservative as they have been in the past. The things that you would imagine that are going strong, are going strong, all material goods that are focused on the construction industry, especially homebuilder, is going very strong right now. Essential goods, transportation that's associated with that. So anything that you think about also from a technology standpoint, if we were to talk to those clients, you would get a really positive view of where they are today. Others, I would put into the category of being more cautious. And then on the other end of that, the volatility industries like oil and gas, restaurant, especially in the casual dining space but not quick-serve. As a matter of fact, we're seeing some of the best quick-serve numbers that we've seen in a while. So that's a bit of a waterfront answer, but maybe gets you a little bit of granularity into who we're talking and what they're saying at the same time.

L. Erika Penala

analyst
#6

Thank you for that. So Ronnie, historically management has talked about targeting loan growth in the GDP-plus range. During your most recent earnings call, you did note that commercial line utilization levels have reached a historic low of around 41%. Can you talk to us about your expectation for utilization rates to rebound now that perhaps we have a vaccine that's effective and also the uncertainty of the election is mostly behind us? I guess the other way to ask this question is, what will get corporates to move building liquidity and cutting costs to offense?

Ronald Smith

executive
#7

Well, I think when you feel like you have adequate liquidity, that will cause the pause. And most of the feedback that we're getting from clients is that they feel good about their liquidity build right now. So we do anticipate that with utilization rates being where they are, we are forecasting and anticipating they will stay in that same area because of our belief and what we hear back from clients is that they will plan to use their liquidity before they tap back into the line. So we do have some of that to burn through. From a capital expenditure standpoint, I think they will want to understand and what -- again, what we're hearing back is that they want to understand what that will look like from an investment standpoint, will there be instruments to do that? And what will the future hold in their -- hold for them in their particular industry. So I think that we will see utilization about where it is, bumping up and down. And we'll see some use of the cash build that has occurred before we see any dramatic movements back to higher line utilizations.

L. Erika Penala

analyst
#8

And Ronnie, has Regions benefited from some of the M&A disruption that we've seen in the Southeast so far? I mean, if we could also get a little bit of an update on growth in your expansion markets in Atlanta, Houston and Orlando, please?

Ronald Smith

executive
#9

Yes. Sure. So we have pulled out those as growth markets, and they do represent great growth markets for us. And anytime that there's disruption in the space that creates opportunity for those of us who compete there, we've been successful hiring really strong leaders in all of those markets. We continued conversations about what those markets mean for us. But I would set aside the disruption piece of that, maybe just for a minute and talk about longer view, obviously, disruption creates opportunity. But when we talk about attracting talent, it's really around taking a long view of who we are as Regions, building relationship banking, not focusing in on transactions and trying to be the long term solution, not only for the clients, but also for the associates that we're talking to as well. So in all 3 of those markets, certainly, we're seeing good positive momentum, but we've got a long view for each of those markets as well.

L. Erika Penala

analyst
#10

Great. Another piece of good news. Capital markets has had a strong year. You could outperform your initial revenue expectations of $45 million to $55 million in a quarter. Can you discuss some of the strategic expansion that has occurred in this business? And where you see further opportunities? And what are your expectations for continued momentum in capital markets as we look out into '21?

Ronald Smith

executive
#11

Yes, capital markets is a really solid story for us. As you know, we've built that out over the past 10 years, and it's been built to focus on our existing client base. And I think that may be the difference that you see. When we are bringing in talent to that group, we're talking about the opportunity to penetrate a very broad, deep client base located throughout a 15-state footprint with the growth markets that you talked about just a bit earlier. This year, capital markets have surprised on the positive simply because we've seen interest rate at all-time lows and the company is large enough to utilize capital markets, have taken advantage of some of the long-term positions that they want to take relative to debt, paying down some of the lines that we talked about a little bit earlier. M&A seems to be picking up a bit as we speak. There is more consolidation in certain industries that are going on. Although we haven't seen the big rebound in M&A, we see green shoots, as I would describe it, for the M&A area. And I also think that do we need to build -- I think your question was, do we need to build additional opportunities or products and services? We feel good about the foundation that we put in place, but we certainly are always looking to do bolt-on type talent pieces that we could bring in and also products, especially around the fixed income side of things. So overall, very pleased with what we see within capital markets and throughout the pandemic, it's been solid performance for us.

L. Erika Penala

analyst
#12

Thank you, Ronnie. I wanted to ask you about your RAROC you focused [Technical Difficulty] I think in Investor Day, you pointed out significant improvement of -- it was 11% in 2016, and it went up to 15% in 2018. Where does this settle out as we think about a lower for longer rate backdrop but post pandemic?

Ronald Smith

executive
#13

Yes. Certainly, rates are going to have an impact on the the RAROC returns, but the way that we think about risk-adjusted returns is through the relation. And so we put in place something that we refer to as our capital commitment working group and that group is really focused on a weekly basis, looking at the opportunities, material, opportunities that we have to do business with companies and ensuring that we're not doing transactions, but that we have pathways to be relevant in those relationships developing, if not traditional banking services, certainly capital markets and other ancillary business through our trust and private wealth areas that help us to leverage that up. Where does RAROC settle out on post-pandemic, I think if I knew where rates would settle out post-pandemic, I could answer that question a bit better. So I'm probably not willing to give a view of where we think that will settle out. What I will tell you is that we continue to see strength in relationships. We continue to see strength of funding. Our deposit balances have grown appreciably throughout the pandemic at a very low cost to us. And so all of that helps fuel back those risk-adjusted returns that we're looking for. Martha, I know that you've been involved from RAROC and CCW perspective for a while. And Erika, I may ask Martha, if she has any additional comments about that topic?

Martha Raber

executive
#14

Thank you, Ronnie. So I've been involved with it since we started CCWG. And it's truly become embedded in the organization as we think about how do we become even more meaningful to our clients, how do we optimize that relationship and make sure that we're providing them with the advice and the solutions and the products that they need? And CCWG is that forum that allows us to really have that discussion and talk through and challenge what are we doing, what should we be doing and we -- to Ronnie's point, we've been seeing the benefits over the year. And it's really starting to snowball in terms of it's part of the DNA of all of our associates now.

Barbara Godin

executive
#15

By the way, CCWG stands for Capital Commitments Working Group, in case we did mention that.

Martha Raber

executive
#16

All right. We love our acronyms.

L. Erika Penala

analyst
#17

Yes. Ronnie did mention it earlier. So and maybe one more question for you, Ronnie, before I turn the spotlight back on to Barb. Nonbank financing has been a fierce competitor to your business. And so many thought, including myself, that a recession would help clear the decks here. But given the unprecedented amount of Fed support, it doesn't seem like that clearing process is going to happen anytime soon. Any thoughts here in terms of how the nonbanks evolve as competitors? And is there really anything other than rate structurally going higher that would shake them out of a strict amount?

Ronald Smith

executive
#18

Yes. I think, Erika, that our nonbank competitors are here to stay. I think there's -- they have found lower funding sources as well. There's a lot of liquidity in the market today. And so I have not seen -- with a few exceptions, I've not really seen a shakeout of the competitor set that we see in the nonbank areas. I do think that we've seen a bit of tightening by that group, simply because of some of the weakness that has surfaced throughout the pandemic and maybe some of the positions that were being taken have tightened, but not seeing that disappear. And I think that's another competitor that we will continue to have to face. We talk about our role is playing in that narrow space between the nationals and the smalls. And I would put the smalls along with -- majority of the time with that nonbank competitor set. And so we have to be able to provide products and services that really outrun that particular set of nonbank competitors and then when we compete with the nationals, we have to outservice and outrelationship with our people, with our belief and our philosophy that local bankers supported by industry and product experts will win. I tell our teams all the time where we align the best is where we win the most. And so we've competed effectively. We look forward to continuing to compete against both the nonbank and the bank competitors.

L. Erika Penala

analyst
#19

Thanks, Ronnie. And maybe just to piggyback off of some of the conversation regarding the Capital Commitment Working Group. Barb, Regions has gone through a capital optimization transformation, I would say, over the last couple of years, among the many changes in strategy includes runoff of certain loan portfolios, such as auto and GreenSky. Can you remind us of the loan growth strategy from here? Where are you looking to absolutely grow versus runoff? And where do you see the most momentum as we look out in next year?

Barbara Godin

executive
#20

Yes. I'm going to start. I'm also going to invite Ronnie to comment on that as well. And when we think about all of our portfolios, we're looking at relationships versus individual single transactions. So a lot of our focus is on that. And as you think about GreenSky as an example or auto, those are individual relationships where it's hard to get the rest of that relationship. One of the things we found, Erika, is when you have the full customer relationship, your actual losses for that segment are lower than when you have single transactional relationships. So it's good business. On top of that, you can get in front of your customers, you can get in front of your businesses a whole lot sooner as well. When you get in front of them, you're able to, again, to have those conversations with them in view of that entire relationship and no one else should need to talk about at the same time. So we're -- we've been very focused on that whole piece of it and making sure, again, that those things that we do really well in our C&I and our corporate space that we're continuing to focus on all of those as well. We got a lot of specialties out there and a lot of expertise. So with that, I'm going to ask Ronnie to step in because Ronnie runs that whole segment, and he'll be able to talk a little bit more about that. Ronnie?

Ronald Smith

executive
#21

Yes. Thank you, Barb. I would just go back, Erika, and from a CCWG perspective, we're focused on what Barb said on the relationship side, but you will see us continue to rationalize capital as we think about where we're going to utilize capital and open our balance sheet up to clients. Again, staying away from the transaction type of relationships and looking forward to those that we're able to build broad and deep in. So -- and we will shape the portfolio as well over time. We've not been as active on the loan sales and trading desk as I think you will see us as we go in the future. And it takes a lot of discipline at this point to do that because loans are flat to down just based on this whole issue around line utilization. And so -- but it takes a lot of discipline to go out to secondary markets and shape the portfolio the way you want to, and we're driving that based on the concentration limits that we talked about a bit earlier, but we're also driving it based on the relationship returns that we're either seeing or not seeing. And so CCWG represents the oversight group that will allow us to really focus in and to pick and choose the industries that will create this diversified portfolio we're looking for.

L. Erika Penala

analyst
#22

Thank you for that, Ronnie. And before I turn it over to a discussion on the credit quality outlook, I just want to remind the audience. If you have any questions for the Regions team that we have on, please remember to submit your question through the Veritas Webcast portal. So Barb, during the third quarter call, we discussed expectations for net charge-offs to peak around mid-2021. Can you talk through the trends that inform your expectations for the pace of charge offs? And are you considering the potential for an additional round of stimulus?

Barbara Godin

executive
#23

Well, as part of our reserving process, I'll let Anil talk to that in a few minutes, but we did not include stimulus in our reserving process. So I'll put that off to the side to begin with. In terms of when we look at our charge offs, we have looked with our customers' balance sheets and said, what do we expect from them, both on the consumer side as well as on the corporate side. And that has helped inform us. The other thing that helps inform us is all of the metrics, the early warning indicators that we have, et cetera, one of them is as simple as criticized loans. What's happening with our criticized loan levels? You can see in the third quarter, our criticized loans were down. We're going to see some volatility in that. It's going to go up and down depending on what's happening up there. But that to me is that early bill weather that says, are things getting a little bit better or are they still -- is there still a lot of stress out there? I don't want to lead you down the path of there is no stress. And if I sound too optimistic, it's not that I'm optimistic at all. It's -- again, looking at every one of those signs. Some of the signs, Erika, that I look at on the consumer side is things like residential mortgages, are customers doing cash out mortgage revise, are people drawing down on their lines of credit and using that instead of cash, et cetera? The answer is no, we haven't seen any of that. In fact, drawdowns and line usage is actually down from pre-COVID levels. Which is surprising. So what it means to me right now is what customers are doing is they've taken the stimulus they've gotten. They've also looked at their balance sheets, which were, by the way, we're in the best shape effort coming into this recession. And they're able to say, what do we need to do to either trim our expense, in particular, it's the trimming of expense or to make sure we have any kind of additional cash coming in. And consumers as well as businesses have done a great job on that front on cash flow management, on liquidity, et cetera. So they haven't had, for example, needed deferrals as much. We can talk about that as well. They haven't needed just many deferrals because of it. So we are seeing that things are getting a little bit better. They will be spotty. And we do believe, however, given all of that, given the stimulus that things will peak likely by mid next year before they start to get better.

L. Erika Penala

analyst
#24

So before I ask you where you think that peak will settle out, maybe let's pick up on what you were referring to in terms of the deferrals. How have the trends been here in terms of the initial deferral period ending? And what is -- once that initial deferral period ends, talk about sort of the exit rate to current versus the need for a second deferral?

Barbara Godin

executive
#25

Yes. We have been really pleasantly surprised with the second deferral rates being as low as they were and have been showing us. We have not seen any tick-up in the second deferral rate levels right now. So second deferrals were running somewhere in that 2% level, which is great. Our customers, the conversations we're having with them, they are able to continue to make payments. We've seen very few that have had to come of deferrals and then actually go into charge-off or nonaccrual or any of the other delinquency buckets. So overall, so far, and it's still early, fingers crossed, but things have worked well on the deferral front, but we are continuing to look at that on a day-to-day, month-to-month basis. It gets a lot of attention.

L. Erika Penala

analyst
#26

And as a follow-up for this, I think you guided for the fourth quarter for net charge-offs to fall between 55 to 65 basis points. Interestingly, at your Investor Day almost 2 years ago, I think your expectations were 40 to 65 basis points for 2020 and '21, and again, that's pre-pandemic. How should we think about where net charge-offs peak? We fully get it, there's a lot of consensus from banks around the timing, but part of maybe the valuation disparity before today is that people are looking back historically. So what neighborhood do you think net charge-offs peak out for this cycle, given all the data that you have in front of you?

Barbara Godin

executive
#27

Still back to the 40 to 65, the original range we gave on Investor Day. We're consistent, if nothing else, and we really believe in our numbers, in our analytics, in our data and the way we service our customers, et cetera. Now what you're going to see having said that, is you're going to see some volatility, just like you did at the beginning. In our second quarter, we had 80 basis points of charge-off and then it went down to 50%, as an example, you're going to see that kind of volatility. But on an annualized basis, the 40 to 65 is still a good range. So you might get a quarter that pops up somewhere sub-1% maybe. But beyond that, I can't see it.

L. Erika Penala

analyst
#28

That's quite a statement to me for the pandemic. Just to make it clear, it's not normalized. It's what you could see for 2021?

Barbara Godin

executive
#29

That's right. What we could see.

L. Erika Penala

analyst
#30

So again, leading levels of allowance for credit losses, especially when you exclude PPP. Now many investors are starting to judge banks through the lens of normalized returns on tangible common equity, or RTCE. Under CECL, how quickly do we get to normalized reserve levels? And how do you define normalized reserves? And Barb, if you could just touch upon the RNS period or the reasonable and supportable period and how that may weigh into investor thinking as you go back to normalized reserves?

Barbara Godin

executive
#31

Yes. And what I'm going to do, by the way, are in this period as 24 months and what I'm going to do is turn it over to Anil Chadha. Anil runs the CCAR process for us, he runs the allowance process for us and analytics and a whole bunch of other stuff. And I'll let him get into some of the detail. How is that?

Anil Chadha

executive
#32

Thanks, Barb. Erika, so I think the best way to think about a normalized allowance level and the time frame in which we get there is 2 primary lenses you have to think about that through. One we've already talked about which is the timing of charge-offs. So clearly, we believe we set an appropriate allowance to cover the life of loan losses. So the real question is for those pandemic-related losses, when are they going to occur? And as we said, we think they peak in mid next year. Don't have a tail on them, especially depending upon what type of additional stimulus we get, that will determine how long the tail is. In terms of where do you think that ought to normalize too, I think a good starting point is to look at the day 1 allowance that we all set up and that was disclosed in each bank's 10-K. For us, that was about 1.7% of loans. I think what's important to take into consideration there is you have to roll that out forward for the loan composition as well, right. We talked about a couple of runoff portfolio. So if you break that down to an individual loan allowance, which we have, then I think you can get that to be your normalized allowance level once you get through the pandemic-related losses.

L. Erika Penala

analyst
#33

So I just wanted to dive into that a little bit. So are we misguided into thinking that there is a "normal level of reserves" similar to how there's not really a normal level of charge-offs, right, you're either in a recession or an expansion, right? So that's just an average. Because from what we understand from the accounts, day 1 reflects a low average charge-off outlook. So I guess the point is, is that similar to charge-offs? Should we expect reserve trends under CECL to sort of break through average and go right back to, like you were saying, day 1 reflected a better outlook?

Anil Chadha

executive
#34

Yes. So I think what you have to take into consideration is in day 1, we were expecting a fairly benign outlook over the 2-year reasonable supportable period. So in terms of what we revert back to post-pandemic, our outlook at that period of time is going to be critically important as to what we expect losses will be. But ultimately, depending upon anyone's reasonable and supportable period, if it's 1 year, 2 year, 3 years, you get back through the cycle loss rate. So at any point in time, wherever you are, relative through the cycle loss rate, you could have your allowance above or below what you may say a normalized level is. But as you incur those losses, you're going to be within a range of what that is on a portfolio basis.

L. Erika Penala

analyst
#35

Got it. Barb, as I look into this next question, I think about when we met 10 years ago, that was quite a different time -- 10 years ago at this time. And since then, you just proactively and successfully managed your investor real estate portfolio under your watch. So as we think about potential structural [indiscernible] demand for space, positive or negative, how should investors think about the length and magnitude of the loss cycle in investor real estate for the industry? And separately, how does regions outperform that?

Barbara Godin

executive
#36

Yes. I'll start and I'm also going to invite Ronnie. Again, that's one of Ronnie's portfolios, and I think can add a lot of value here. We talk about our book to begin with, we have very successfully in investor real estate, concentrated on making sure that we have a very well diversified book. Client selectivity has been absolutely paramount. We focus on the owners, we focus on making sure that they have the equity to withstand any kind of a stress. And that all kind of feeds into the quality of what you're going to put on your books. We also look to something called hard equity. So how much cash do they have in the deal when we underwrite that deal, which is really important, we typically don't do much more than a 65% loan-to-cost relative to any of our projects, which is great. And there's a lot of lessons that came out of that Great Recession. And the biggest one and the one that we continue to believe in is diversity, diversity, diversity. And even within the investor real estate portfolio, a lot of diversity, making sure we have no outsized credit exposures on anything. But let me ask Ronnie. I invite Ronnie to make a couple of comments on that.

Ronald Smith

executive
#37

Yes. Barb, I don't think I can add anything to that. Erika, those are the principles that we lean into from a real estate perspective. We do look -- Barb mentioned diversity. We do look for diversity, not only by industry but by geography as well. We did learn some lessons through The Great Recession about to a concentration in a couple of Florida and maybe Georgia markets, but we look -- we try to slice and dice that real estate portfolio as much as possible. And for all of you that have our numbers, you realize that we do not have an outsized balance against the rest of our loans relative to real estate. We have the ability to grow. But we also are seeing those borrowers take advantage of the capital markets that we talked about a little bit earlier. And so that, again, helps create good solutions for them and it refreshes our portfolio and allows us to book for the -- whatever the challenge is right ahead of us. But Barb, you did a great job of answering that. I can't add much more to that.

M. Smithy

executive
#38

Barb, I'll add on some to that. I think one of the key differences for us kind of looking forward to is that investment we've made in people. I think since the time of The Great Recession, we've continued to add to our risk management team, I've added broader and different credit skills, such as Anil and Martha that are part of it. So you've been a great part of the success responding to it has been very effective recruiting of which you deserve a lot of credit for that in terms of broadening and building and deepening our credit skill as well as ensuring that we've got those embedded within the first-line of defense too. So we're a lot broader and deeper team as well.

L. Erika Penala

analyst
#39

Thank you for that. I wanted to shift the spotlight to Deron. It wouldn't be a region's fireside chat without a discussion on net interest income and net interest margin. That being said, I think, you and David deserve a lot of credit. The stock has greatly benefited from the strategy, opportunistically adding about $22 billion of forward starting hedges before the pandemic. They're expected to provide about $95 million to $100 million of net interest income for the quarter, through for the next several quarters. Can you discuss how the hedging strategy has evolved? And how can you expect this protection to benefit spread revenue? And remind us also, please, if you could just quickly tell us, how much of a boost this gives your NIM in '21 and '22?

M. Smithy

executive
#40

Yes. Sure. So if you -- the hedging strategy was really designed to just protect against what would be the -- an eventual downturn in the economy and declining rates. Obviously, we didn't expect it to be as dramatic as what we're experiencing now. But the hedges are truly hedges. They're designed to protect us in what is our most vulnerable environment, which is an extremely low rate environment. And so as we think about how they evolve or how they contribute to next year, it does help us to contribute as much as $400 million next year to earnings, which is a pretty big boost to us. It helps to stabilize net interest income. Obviously, we still have the ongoing repricing of the balance sheet for loans, fixed rate loans and securities that are coming on at lower rates than what is rolling off. And that will be a persistent headwind for us. But that will play out over time. What the hedging has allowed us to do is to not really have much of an impact from changing short-term rates and certainly coupled with our deposit rate management strategy. And so short-term rates are covered. We'll have the longer-term impact from a repricing balance sheet. We're certainly optimistic to see a steepening in the yield curve today, which helps reinvestment rates and prepayments and securities and such. But again, I think the hedges have just helped to stabilize net interest income looking forward. And so as we now turn to what is hopefully a continued improving economy and we start to see loan demand over time return, it will help us be in a position to grow net interest income from here.

L. Erika Penala

analyst
#41

So I'm glad you brought up and answered the question the way you did because this may not have been a question 2 weeks ago, but obviously, the yield curve is steepening. And if we see the kind of spending that we're expecting for next year, whether it's second stimulus or infrastructure -- and infrastructure, you could see further seasoning. I'm just wanting to clarify and emphasize that the protection that you have currently is for short rate which the Fed seems to be committed to keeping where they are, keeping at 0, but you haven't essentially, given up your "upside" to the shape of the curve, the long end continues to rise, steepening the yield curve that way?

M. Smithy

executive
#42

That's correct. This environment, the way we're positioned with the hedges as well as how we managed deposit costs down, we've somewhat neutralized the impact of short rates, but a steeper curve allows us to benefit over time as our balance sheet reprices and new assets come on the book. So this steepening environment is the most beneficial environment for us to grow net interest income over time.

L. Erika Penala

analyst
#43

Deron, Ronnie earlier talked about the abundance of liquidity that corporate clients have and consumers also have it. How should we think about the duration of some of the excess deposit growths that you've seen year-to-date? And what signs would you have to see to more aggressively deploy some of your excess cash into something with a little bit more duration?

M. Smithy

executive
#44

Sure. As Ronnie mentioned, a lot of the growth that we've seen is coming in operating accounts and is coming in noninterest bearing, which is obviously our longest duration deposit category. And so as such, we've seen an opportunity to put some of that to work incrementally in securities, although I would tell you that's not our favored way to put it to work. We've also reduced lot of funding expense. We have virtually no wholesale funding outstanding. So as we -- and we tried to answer internally, the questions you're asking about how long will these deposits stay with us? And I think it's a mixed bag. I think as the economy continues to improve, as Ronnie said, customers will take their excess liquidity and put it to work first either productively in growing their business or before they seek incremental credit. So I think over time, you'll see some of that leave our balance sheet put to work. But I think we continue to grow customers and grow operating accounts. And so I think some of it will be with us persistently. And hopefully, we'll be able to put that to work over time through loan growth. But I think given the steepening of the curve, we may see opportunities to incrementally add to the securities portfolio as well. We'll watch that closely. It won't be anything dramatic, but I think we could add incrementally to the portfolio.

L. Erika Penala

analyst
#45

Great. And the final question from me, and I'm going to look at the audience queue questions. Deron, how are you balancing digital and other investments against producing positive operating leverage in a difficult revenue environment? Are there enough cost savings identified that can help the bank generate positive operating leverage next year?

M. Smithy

executive
#46

So I think the way you should think about it, we've been very active, and we've done a great job of managing expenses over the last several years to being roughly flat, that is our goal to continue. Obviously, we still have to make continued investments in the future. And we -- through the -- what started out as simplify growth and now has evolved to continuous improvement, we've been able to find ways to be more efficient in how we execute our business while making banking easier for our clients and improving the customer experience. And we're using digital to improve our efficiency internally, but also to give us incremental revenue opportunities. And so we're certainly committed to positive operating leverage over time. But as you point out, in this challenged revenue environment, doing so in 2021 is going to be a real challenge. Not saying we're throwing in the towel on that, but the math is just a challenge there. But at the end of the day, we have to continue to find ways to operate more efficiently while meeting customer demands so that we can continue to invest in digital. We've talked about our spend from a technology standpoint as being more than $600 million annually, and we've been able to put 40-plus percent of that to work in things that we consider offensive and, again, improving the customer experience and making banking easier. And so we'll continue to look for those opportunities. We're focusing on those things that we think can provide us near-term benefits to client, but we have to keep finding ways to become more efficient so that we can continue to do that, but we are committed to continuing to making those investments in technology.

L. Erika Penala

analyst
#47

Got it. We have a follow-up question here, maybe we just have time for one from the audience. I think this is for both Ronnie and Barb. You've been a leader in the energy lending business for over 50 years, but have been managing down your portfolio, to discuss how the conversations with your clients had gone when considering a buying and administration?

Ronald Smith

executive
#48

Barb, you -- yes. So Erika, we are in the energy business and intend to stay in the energy business just foundationally. We do have conversations with our clients about any changes of policy that might occur. But I would just remind that it's an industry that we've been in for 50 years. There have been multiple policies that have occurred. In the 30-plus years that I've been doing this business, we've seen a lot of ups and downs in that industry. It's very volatile. But we believe that utilizing very conservative underwriting from a risk standpoint and seeing clients adapt to what the future holds are the clients that we're really focused on and developing long-term relationships with. There's a real push for clean energy and tangibly gas happens to be one of those clean energy fuels that powers plants that produce electricity. And so as I look at the industry today, I do think there's opportunity for them to work with whatever policy changes that may come about, providing less emissions and more solutions to the initiatives that are in place. These are companies that, as I said, have been through several different changes and ups and downs throughout. The last thing that I would mention just from a risk standpoint is that they can be contributors to the rebound of the economy. If you see where oil and gas and specifically, crude is trading today, you have to think about that without a whole lot of airline usage. And so there's not been a great solution on the airline industry for anything other than jet fuel. And so as we see the economy rebound, we'll see demand pick up. Additionally, as a percentage, this is not the highest -- one of the highest rig count laydowns that we've ever seen. And so there's not a whole lot of exploration that's going on relative to where we were pre-pandemic and sooner or later, the law of supply and demand really comes back into play in a big way. So Barb, maybe too much there, but I'm happy to hand it over to you for any additional comments you may have.

Barbara Godin

executive
#49

No, I think you've covered it really well. And given the time constraints, I think, it's perfect.

L. Erika Penala

analyst
#50

Great. Well, thank you, everybody. I think that's all the time we have for this session. We brought a strong team together to discuss with investors. And Barb, I wish you just the best in your retirement.

Barbara Godin

executive
#51

Thank you so much. Really appreciate it. I'm going to miss everybody.

L. Erika Penala

analyst
#52

All right. Thanks, everybody.

Ronald Smith

executive
#53

Thanks, Erika.

M. Smithy

executive
#54

Thank you.

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