SCOR SE (SCR) Earnings Call Transcript & Summary

September 9, 2020

Euronext Paris FR Financials Insurance investor_day 172 min

Earnings Call Speaker Segments

Operator

operator
#1

Good afternoon, ladies and gentlemen, and welcome to the SCOR Group 2020 Virtual Investor Day. Today's call is being recorded. At this time, I would now like to hand over to Mr. Ian Kelly. Please go ahead, sir.

Ian Kelly

executive
#2

Good afternoon, everybody, and welcome to the SCOR 2020 Virtual Investor Day. I'm joined on the day today with Denis Kessler, the CEO and Chairman of the SCOR Group and all of the Executive Committee members. I say joined, you will see, in fact, as we go through the day that we are dotted around the various SCOR Group offices and some of us at home in our residential offices. So as I expect some of you are as well. So let's make a start. Please note the disclaimer on Slide 2 of the presentation. And on Slide 4, we do have an agenda for the day. Here, I'd like to point out, there is a short break about halfway through. It's going to be an interactive day. We have a presentation. We have video, and we have Q&A sessions. I'd just like to make a few points on the Q&A. Firstly, so that we can get through and give everybody a chance to answer some -- ask some questions, could you please limit yourself to one question each. And I will try to balance things such that everybody gets an opportunity. Also, I'd point out that we would expect to have a little time at the end in the final session. So it's possible to ask questions that you have from earlier sections in that final session if need to be. A couple of other points on the Q&A. The webcast today does have the usual 20 second delay on the online webcast. So for the Q&A, when you join via phone, can you please mute the online webcast, if you're following via that method so that we don't get any echo and interference from that. So that's all the points I wish to make about the organization for the day. So now I will hand over to Denis Kessler, Chairman and CEO of the SCOR Group. Denis, over to you.

Denis Kessler

executive
#3

Thank you, Ian. Ladies and gentlemen, I welcome you on behalf of SCOR and all of the management team to 2020 Investor Day. Thank you for attending this presentation in online through the live webcast. We're all set to present an overview of the first year of SCOR's Quantum Leap strategic plan. Let's get started. SCOR has 3 key positive messages for its Investor Day. Firstly, SCOR is absorbing the impact of the COVID-19 crisis, both operationally and financially. Based on data currently available, information received from cedants to date and the results of the models used, life claims are emerging better-than-expected and better than booked at H1 2020. P&C claims are developing as expected. Secondly, even though there are challenges based on the industry from the very low yield environment, the SCOR's prudent asset management has safeguarded value of its investment portfolio since the beginning of the health crisis. SCOR is reinvesting in value creation assets and more importantly, as you know, SCOR extracts value first and foremost from its underwriting activities. Thirdly, looking forward, SCOR is very positive on the new P&C market conditions and is expecting strong growth with positive pricing dynamics. SCOR will benefit from this improving environment, thanks to optimal solvency and the depth of its global franchise. So current health crisis will mark world history due to environment, its resonance, and its universality. It will leave indelible marks on a collective and conscious. We will fear risks more deeply and the occurrence will be increasingly traumatic. As calls for protection and prevention grow, it will be necessary to lower the probability of such catastrophe crisis and to limit their impact when they do occur. So historic health crisis has de facto accelerated trends that were already at work but are becoming increasingly clear. The most prominent is the strong increase in risk aversion within all societies. And deniably, the value of human life is rising at a rapid rate, while suffering is increasingly rejected. Higher risk aversion leads to a greater propensity to protect human assets both qualitatively and quantitatively. This explains a considerable rise in spending on health and the underlying increase worldwide in demand for health care. According to the new value vector that is appearing and gained a lot of ground during the pandemic, everything must be done to ensure the global integrity of each individual against decline, deterioration and change. Preserving life at all costs and eliminating suffering at all costs, these are the trends that will mark the post COVID world. The reweighting of both collective and individual duty functions will require new choices that will impact social organizations, change in individuals behavior, and shape a world dominated by the search for maximal protection of human assets. Reinsurance structurally benefits from those long-term growth drivers due, on the one hand, to the expanding risk universe and the consequent permanent growth of the industry's raw material. And on the other hand, to the progressive bridging of the protection gap in both emerging markets and industrialized countries. We expect this growth potential to be further boosted as a result of the COVID-19 pandemic for 2 reasons. Firstly, the exacerbation of the increase in risk aversion lato sensu, will drive higher demand for risk covers globally and therefore, stronger growth for the reinsurance industry on both the life side and the P&C side. Secondly, COVID-19 has a persistent low yield environment are expected to be acting as additional catalysts to an already hardening market on the P&C side. The trends, which began in 2019, after 3 consecutive years of numerous natural catastrophes and major industrial and commercial losses, combined with the social inflation in the U.S. are being further fueled by the expected claim impact of COVID-19. Hence, COVID-19 is contributing to create the conditions for stronger growth with positive pricing dynamics. SCOR Group is uniquely positioned to create value in such a supportive market environment. SCOR has absorbed the impact of this shock and has the financial resources to capture profitable growth opportunities. The group has a strong balance sheet and benefit from superior credit ratings and an optimal solvency after having taken into account all non-current and future COVID-19 claims. And the group also has all the vital qualities necessary to pursue its profitable growth in an improving market environment. SCOR leverages a strong global franchise, a recognized mastery of life in P&C insurance and reinsurance and a global scalable platform which will continue to bring operating leverage. SCOR absorbs the shock of the COVID-19 pandemic. There are 2 points I wish to make in this regard. Firstly, I insist on the fact that reinsurance is structurally not impacted in the same way as most of the businesses. Many industries have experienced a sharp decline in sales and dropping cash flows induced by the lockdown and confinement measures. As a result, many businesses have struggled to stay afloat. They must take difficult and painful decisions while trimming and restructuring is the only ways to guarantee their survival. This is not at all the case for us. Our term line is stable. It's even slightly up compared to last year, 1% at constant exchange rates in H1 2020, and we continue to collect premiums from our clients. The extraordinary resilience of the group and of its business model is clearly demonstrated by both the P&C and life business units, continuing to deepen the franchise in the current crisis. Where we are impacted, as a reinsurer, is on the liability side. That is why we are here for. Second point I would like to underline, deals with the liability side specifically. We emphasized at the presentation of the group H1 results on the 23rd of July, that the COVID-19 pandemic is a manageable earnings event for SCOR. We confirm this assessment. On the P&C side, the COVID-19 claims are developing as expected, with unchanged assessment compared to H1 2020, and EUR 3 million paid claims as of August 28. On the life side, the COVID-19 claims are emerging better-than-expected on the U.S. portfolio, with EUR 85 million paid as of August 31, translating into a natural over expected claims ratio of 62%. Looking ahead, the outlook for the P&C insurance and reinsurance market is uniquely positive. The firming up of the market has accelerated since the April renewals across many segments, with broad improvement of terms and conditions and significant price increases, including upon claim free programs. Key market trends point towards an across-the-board hardening which is expected to be significant and long lasting. We are enthusiastic and excited by the acceleration of the P&C market hardening across the risk to capital value chain and SCOR is well positioned to benefit from these improving market conditions. In this supportive market environment, SCOR Global P&C expects to deliver stronger growth than expected. SCOR Global P&C expects to grow its estimated gross premium income on an underwriting year basis by 15% next year, translating into a revised gross return premium growth assumption of 11% at constant exchange rates in 2021. On the Life side, the COVID-19 pandemic has accelerated the global transformation, the epical transformation of life insurance. Life insurance is becoming more appealing. Consumers are increasingly interested in their own health. Digital opportunities are accelerating, and medical underwriting is getting disrupted which creates a need for alternative approaches. SCOR is well positioned to benefit from this changing environment by transforming its value proposition from risk-taking to partnering for impact, thanks to its well-established and global diversified franchise. In line with Quantum Leap strategic priorities, SCOR Global Life is generating strong value in markets where it could have an impact. After the absorption of the financial impact of the pandemic, SCOR Global Life expects to return to Quantum Leap technical margin assumption by the second half of 2021. SCOR presents a very strong financial profile to capture profitable growth opportunities in this improving P&C market environments. The group shareholders' equity, which accounts for the total estimated cost of the COVID-19 pandemic booked in Q2, a slightly increase since December 31, 2019. So net book value of the group stands above EUR 34 per share. Over the last 10 years, the group's book value has increased by more than 50% despite returning EUR 2.6 billion to shareholders through dividends and share buyback over this period. The solvency position of the group on June 30, 2020, is strong at 205% well within the optimal solvency range. The solvency positions take into account the full estimated COVID-19 impact. Last but not least, SCOR benefits from a top-tier AA- financial rating, which has recently been confirmed by Moody's, Standard & Poor's and Fitch. SCOR Global P&C recognize Tier 1 strengths to pursue its growth and notably on this global scalable platform. This platform relies on a global footprint with an active go to business approach and strong proximity to clients throughout the world, our agility, responsiveness, and nimbleness give us key competitive franchise advantage. It also relies on the use of new technologies, a booster to SCOR's efficiency but also to SCOR's franchise. Technology acts as an enabler for value creation. Technological developments are deeply integrated in business practice with the aim of enhancing a value proposition for the benefits of our clients. SCOR has already invested heavily in our innovation and digitization since 2011. The group is accelerating its digital transformation with close to EUR 250 million investment in technology planned across its Quantum Leap strategic plan out of which EUR 113 million have already been deployed. As you know, Quantum Leap relies on 2 equally weighted financial targets, a profitability target and a solvency target. A return on equity above 800 basis points over the 5 year risk-free rates over the cycle and an optimal solvency ratio in the 185% to 220% range. SCOR will pursue its development, remaining fully committed to both these targets. SCOR reaffirms its Quantum Leap strategy. Based upon consistency, staying true to the fundamental principles that have shaped its success and based upon transformation through an increasing investment in technology. SCOR has strong potential for sustain long-term value creation in an attractive industry and expect to accelerate its growth to capture profitable opportunities and enhance value creation in a very positive P&C market. We are shock absorbers, and we provide resilience. That's a mission. With a proximity to clients, our recognized expertise and a mastery of life and P&C reinsurance, we have all the vital qualities necessary to address society's changing needs and to meet the rapidly growing demand for protection. Before handing over to Paolo, I invite you to watch this short video, please. [Presentation]

Ian Kelly

executive
#4

Thank you very much, Denis. I would now like to introduce Paolo De Martin and Brona Magee, the CEO and the Deputy CEO of SCOR Global Life. And they're going to talk to you about not just how SCOR Global Life is absorbing the impact of COVID-19, but also about how the business unit is building for the future. Paolo, over to you.

Paolo de Martin

executive
#5

Yes. Thank you, Ian, and good afternoon or good morning to all of you. It's an honor to be here today with Brona, representing all our people at SCOR Global Life. Last year, we talked to you about our journey and today, we will give you an update on how far we've come, what the challenging times of the first part of 2020 meant to our business and why we remain incredibly excited about our future. And we are, first of all, excited about our journey. There has never been a time where we have felt the relevance and impact of our industry as much as we do today. Our work with clients and business partners to build the future is accelerating. We feel a strong goal to build for impact, to bring life insurance to as many people as possible and to make this wonderful product relevant and desirable to do our own share to improve health and well-being, all of these while constantly expanding our risk knowledge. We believe that true impact translates into a financially strong and resilient business. Thanks to the hard work of our teams over the years, we have built a global and diversified franchise with a very complete biometric offering in all our key markets. We have always strived to combine growth, profitability and productivity. And today, more than ever, our focus is on value creation. So it is not a surprise that the unfolding and exploring of the intimate connection between value creation, impact and innovation is at the core of our vision for the future. This vision has formed the basis of our Quantum Leap strategic plan. We knew when we developed the plan that our industry was on the verge of an epical transformation. We knew the world around us was changing, and we knew that to play the role we wanted to play, we also needed to change. So we now have an even stronger organization, a simpler organization, agile, efficient with fewer layers, where the markets are at the center and where we have an even stronger focus on data and knowledge. And this has allowed us to be ready for an even more changing world. Since March 2020, the world around us has indeed dramatically changed. As we talk about COVID-19, we always remember that it is a huge human tragedy with an incredible suffering, loss of life and loss of livelihood. Let's never forget this as we transition COVID-19 to a business discussion. It is also important to note how the situation is still evolving and a high level of uncertainty still remains and should be associated with our statement on both numbers and dates. We're extremely grateful to our teams for the incredible work they've done and are doing. Our organization has been able to adapt quickly to the new environment, and our book is showing its resilience with a manageable level of increased claims. Now we're in the active phase of the pandemic, and we're cohabiting with the virus. COVID-19 is a new risk and has accelerated the change we saw coming in our industry, and Brona will talk more about this in a few minutes. Some challenging time remain ahead of us as we enter the fall and winter season, but we have good hope for the future. As we look at COVID-19, there are 3 points we would like to bring forward. The first point is our evolving claim experiences confirming the much lower impact that the pandemic is adding on our insurer book compared to the general population. Underwriting selection, socioeconomic, age composition of the portfolio and product types are all contributing across the globe to a much lower level of debt and claims in our portfolio compared to what we are seeing in a number of reported COVID-19 deaths and overall impact at population level. The second point is we're also confirming that our exposure is largely coming from our U.S. mortality book. Here, again, we continue to see a strong difference in the emergence of death between our book and the general population. The third point is we think the medical development with vaccine development and beyond have now taking a positive trajectory and have the potential to reduce the spread and lethality of the virus. We have invested a lot of resources in modeling and monitoring the pandemic in the U.S. and we still see the infection active in the general population in Q3 and Q4, but we're now starting to project a significant reduction in death in '21 -- in 2021, driven by introduction of vaccine. Now the math of the epidemiologically modeling vaccine availability is complex. So we are giving you our assumptions in detail. But in a few words, when you had a production number below 1.5% like we have now, the vaccine introduced in the first part of the year with a 50% efficacy and a take-up rate of 55% over 12 months, quickly reduces the impact of the infection in the U.S. The virus will then still be present, but it will be another cause of death and it will no longer be material to our book. So what does all of this mean for us? And before mentioning any numbers, let me just repeat again. And I think you all understand the situation is still evolving and a high level of uncertainty still remains. However, we think it is our responsibility to look at the data emerging and applying the best knowledge we have accumulated to provide you an outlook despite the potential risk of being proven wrong in the future. And when we do this today, our outlook is improving compared to the first indication we're giving you in our Q2 disclosures. We see less impact from COVID-19 claims in 2020. And when looking at 2021, we see claims level returning to normality in the second part of the year. The claim experience up to the end of August is confirming the strong difference between the general population and our insurer book. As you remember, we have posted a provision of EUR 182 million in our Q2 accounts for U.S. COVID-19 claims incurred up to June 30, 2020. At this point, with a completion ratio of approximately 75%, we would have expected to have paid $135 million claims, but we've actually paid $85 million. So about 62% of the expected amount. We're seeing largely the number of claims that we would have expected, but much lower face amounts. So looking at this positive emerging experience and considering the current geographical spread of the infection, we are improving our outlook for 2020. We're now projecting a technical margin of between 5.5% to 6% for the full year 2020. When we had the positive emergence of claims to our epidemiological projections for 2021, we believe that we will be returning to our Quantum Leap assumptions in the second part of 2021. And therefore, we're now seeing as a first indication, a technical margin for 2021 of between 6.5% and 7%. I'm sure that we will return to these numbers during the Q&A. But let's see now what COVID-19 means for consumers, for industry, and now we're moving forward in the execution of our Quantum Leap plan. Now a short video and then Brona will walk you through the second part of our presentation. [Presentation]

Brona Magee

executive
#6

Hello, everybody and it is nice to be here even it would be even nicer to be with you all in Paris. So I'm going to talk a little bit about our delivery of Quantum Leap in these very changed conditions. We did expect big changes in the life insurance industry when we were preparing Quantum Leap. We knew things had to change. Now we see change happening very fast. As you saw on the video, people are changing their attitudes. They crave security. They want the protection that life insurance brings. People are even more focused on health. They want to manage their chronic diseases. They're going to exercise more. And they want help to do that. We see an industry in transformation, much greater interest in products with the wearable aspect. Digital distribution booming, medical underwriting that has had to change overnight because doctors and nurses were just not available. It really is a time of intense change. And that's exciting for us. Our Quantum Leap strategy is our own transformation. And that's more important than ever now. So we accelerate our journey, and we focus on the delivery of our Quantum Leap plan. Quantum Leap is about changing our value proposition. Moving from a simple risk taker to building solutions with our clients across the consumer journey, and the industry needs those solutions. Impact is what energizes us, what inspires our teams. It's only by creating impact that we can create sustainable value. Life insurance can really add value to people's lives. And if we play our part in that, we can create value for our business. So we've become much more intentional about our role in the ecosystem. We've now built a strong knowledge and data community and powerful tools, and we're building multiple solutions, partnering to enhance those solutions and all focused on the needs of the end consumer. So let me just show you a few examples. ReMark is a great example of transformation from a direct marketing company to now a true insurtech player. And that allows a very different client conversation. In China, we created a liver counter product, working with a client and pharmaceutical company, targeting hepatitis B patients. There are 90 million hepatitis B patients in China. Patients join the protection plan by scanning a code printed on their medication, and then they get benefits as they continue to purchase and take that medication. They become part of a hepatitis B online group. Now this particular client didn't need reinsurance, but they did need help designing the product, developing the features, creating the online group and that's where an offering like ReMark offers real value. We spoke last year about medical underwriting and how lengthy and unpleasant, the whole process was for people. And we're devoting a lot of energy to revolutionize medical underwriting. Our predictive underwriting models pull in lots of different data sources, financial data, behavioral data, medical data and given underwriting score and that underwriting score can take away the need for intrusive medical exams. We see electronic health records, empowering people with their own health data and we're building partnerships to make that possible. And we want to make things inclusive. Our new VITAE tool uses data and artificial intelligence to underwrite people that are not in perfect health because we want more of those people to have access to life insurance. Our work in Korea is a perfect example of how we see life insurance can actually be a positive experience for people bringing real value to their lives. We've launched a counter product that first uses gamification to make people aware of the risks and give them early health advice, then engage with them during their policy to encourage them to stay healthy. And then if they do get sick, make sure we provide the best possible care. And to facilitate that type of product, we're developing a health care platform, which allows policyholders access to different health care providers. And that to us is what life insurance should be. It's so much more than just simply financial protection. Our focus on the value proposition and on creating impact drives our focus on the market. We identified Asia as an important growth area for Quantum Leap, and we'll talk about Asia in a minute. And as we said last year, we want to focus on markets where we can create value and impact. And we did, therefore, exit last year from Israel, from the Middle East, from Greece and Turkey. But that exit impacts growth written premium, but has a very little impact on value creation. And it allows a focus on our other mature markets, where we build solutions with clients and improve the value we can create. We have seen a slowdown in the execution of large transactions this year as many of our clients focused on business continuity. We do expect this to be temporary. We're seeing strong interest in financial solutions now as clients' balance sheets come under pressure from economic conditions, and we fully expect 2021 to see a catch up in both longevity and financial solutions. Looking at Asia Pacific in detail, we see continued growth in value creation. We delivered strong VNB in 2019, and Asia will generate about half our VNB this year, and we continue to see strong top line growth. As you've seen in the examples, Asia leads the transformation of our value proposition, and we export innovation from our Asian markets around the world. The U.S. remains an extremely important market for us. It's our top largest market and we still see an enormous opportunity to bring more people the protection they need, particularly now as the pandemic causes them to realize the need. So we're focusing our efforts on making life insurance more accessible, and we're building partnerships to do that. We do continue our strategy to optimize our in-force portfolio with strong in-force management in place and we're constantly monitoring and analyzing how that book is doing. And aside from COVID-19, overall experience remains in line with our Quantum Leap expectations. There is still optionality on this book. We've generated significant value to date by taking action on underperforming treaties and we continue to have a focus here. So how does this all come together? This plan is about value creation. VNB is an important metric for us. And we saw very strong VNB creation in 2019. We see 2020 VNB down a little bit due to the delay in large transactions, particularly in longevity. But we expect to return to Quantum Leap assumptions in 2021. And similarly, we'll probably see premiums down a little bit on 2019 levels this year. From a technical margin perspective, COVID-19 will have an impact, but that impact will be manageable, and we do expect to return to Quantum Leap assumptions by the second half of 2021. The COVID-19 pandemic is a real human tragedy, and we cannot and we should not ever forget that. But financially, the impact is manageable for our business. And we are confident. We are ready now to build the future. We have wonderful people here at SCOR Global Life. We love what we do, and we're all energized by the impact that life insurance can have on people's lives. Now at a time, a rapid change for our industry, we're well positioned not only to benefit from that, but to actually contribute to it. So it is a very exciting time for us all at SCOR Global Life. So with that, I'll pass it over to Ian, and I'm sure there'll be some questions.

Ian Kelly

executive
#7

Thank you very much, Paolo and Brona, and we can now move to the Q&A session.

Operator

operator
#8

[Operator Instructions] We will take our first question from Vikram Gandhi from Societe General.

Vikram Gandhi

analyst
#9

It's Vik from SocGen. Just 1 question from my side. Slide 21 shows that the group is in top 3 in Brazil, which has been quite significantly affected by COVID-19. I just wondered what is the group anticipating in terms of the mortality claims there.

Ian Kelly

executive
#10

Paolo perhaps you can...

Paolo de Martin

executive
#11

Despite being good in terms of market share, our business is really very small. I mean so the amount ceded to the reinsurance industry in terms of mortality, it's just very small. It will be de minimis on our numbers. So absolutely nothing.

Ian Kelly

executive
#12

Thank you very much, Vik. Let's go to the next question please.

Operator

operator
#13

The next question comes from Andrew Ritchie from Autonomous.

Andrew Ritchie

analyst
#14

I -- the question was just about underlying experience in the U.S., I guess, principally. I think you mentioned that obviously, you're continuing to -- I want to say underlying, sorry, I'm talking excluding COVID. I guess I'm curious to know, is there any additional color on what you're seeing that? There was a chart, I can't remember which slide it was showing sort of claims, which peaked in 2019 and have trended down ex-COVID. Any more color on that? Is there a danger that the underlying experience appears good and it certainly appeared very good in the first half, but is that a flip side of COVID possibly? And is it sort of temporary sort of other reduced source of other claims that may spike back? And maybe in relation to that, can you give us any -- just any color again on what will you describe as remaining optionality on the in-force? I thought some of the optionality have been used up to support profits this year, but maybe clarify that.

Denis Kessler

executive
#15

Yes. I think the slide you were referring to, Andrew, Slide 41 for those others following as well. So Brona, would you like to pick up on the U.S.

Brona Magee

executive
#16

Sure. Yes, sure. I can take that. Hi, Andrew. Yes, I mean, overall, for the last 5 years, our experience in the U.S. is in line with our Quantum Leap assumptions. You can see on Slide 41 there, 98% average actual to expected over the last 5 years. We did see some volatility, particularly in 2019. That volatility is really coming -- claims were -- number of claims were a little bit higher than expected, but really the volatility coming from higher face amounts, and that was driven by a small number of claims. We did particularly see ages over 80, some higher volatility in 2019, coming from a small number of clients. And face amounts at that age range, do tend to be higher. They're much higher than a lower age range. So a small number of claims can generate additional volatility. Everything we're seeing in 2020 is that 2020 should return to being much more in line with our expectations for the book. In terms of in-force management, the book does have strong optionality. As you mentioned, we took some strong management actions over the last few years. We do still see lots of optionality on our book, about 73% of our in-force book has options to increase premium rates. So still a lot of optionality remaining there. And we're constantly, as we said, analyzing the book and analyzing where we should be working with our clients to improve conditions to make the cash flows and the profits stronger on that book of business. So still a lot of optionality remaining.

Ian Kelly

executive
#17

Okay. Thank you, Andrew. Let's go to the next question, please.

Operator

operator
#18

Our next is from Thomas Fossard from HSBC.

Thomas Fossard

analyst
#19

So just 1 question on the life side. Having in mind the level of mortality related to COVID in 2020, can you share some views on potential mortality displacement for 2021 and 2022. Is that embedded already in your assumptions? Or is it potentially something that could create additional upside on your net technical margin.

Denis Kessler

executive
#20

And Paolo, perhaps you want to talk about that and the mortality displacement.

Paolo de Martin

executive
#21

Yes, we don't have any mortality displacements right now embedded in our numbers. We're tracking this very closely. It is a subject not very easy to understand what the impact could be. There is definitely going to be some. So we are monitoring the book very attentively. It will emerge over probably 2 to 3 years. It will not probably be an immediate upside that we're going to see, but there could definitely be some embedded in the next, I would say, about 3 years. So we're monitoring closely. It is not in our numbers at this point. It will definitely could be an upside.

Ian Kelly

executive
#22

Okay. Thanks very much, Thomas. Let's go to next question.

Operator

operator
#23

Our next question comes from Vinit Malhotra from Mediobanca.

Vinit Malhotra

analyst
#24

Yes. Just on the life side, if I can ask 1.5 questions, if you don't mind. The mortality -- I understand that the lowest paid amount led to this positive outcome versus your June 30 assumption. I was just wondering, when you made the assumption, you obviously, we talked about how the reinsure portfolio score is much better than the population in terms of what to expect. But obviously, it's turned out even better than what you had anticipated. Could you just comment a bit about whether it's the over rates, which is -- if you could just comment a little bit more to help us understand how this positive outcome happened, please? And the second question is just on the VNB growth which I think either Slide 41 of 42, where EUR 275 million goes to EUR 350 million. It appears to be coming from longevity and financial solutions you are doing. Is that a fair comment? Is it mostly financial solutions that you're hoping to get this pickup in VNB, please? If you could comment, please.

Ian Kelly

executive
#25

Okay. Thanks for your 1.5 questions, Vinit. So we'll go to Paolo first on the COVID experience?

Paolo de Martin

executive
#26

Yes. So when we did our analysis in Q2, we look at the total face amount exposure that we had, we shop the face amount and then made some assumption of what we're going to see in terms of number of claims and average face amount. What we're seeing right now is a much lower face amount and pretty much in line, a much higher number of claims. The key reasoning that we have around that is effectively what we have seen in these -- a tragical outcome inside the tragedy of COVID-19. It is really different pandemics in function of socioeconomic classes. So we're seeing our book touched where we're actually supporting socioeconomic classes. We're seeing our book very little touched when it comes to very high face amounts. Particularly interesting at this point, in the COVID-19 claims, we're actually completely missing those high face amount, very old aged claims that we were expecting back in Q2. So we're seeing a higher frequency of smaller face amounts. And we think that will continue as we're going forward. And so we have embedded that in our technical margin projection for the next 18 months. I'll pass it to Brona for the second question on VNB.

Brona Magee

executive
#27

Yes. On the change in VNB, I would say, yes, you're right, that most of the growth between the EUR 275 million and the EUR 350 million is coming from financial solutions and longevity as well as normal growth in VNB that we would expect to come from Asia, particularly and from the U.S. So for 2020, we do, as I said, see a slowdown in large transactions in longevity and financial solutions. Clients just didn't have the capacity to work on those solutions as a result of the pandemic. So that is driving really the reduction in VNB in 2020. And that's where you see most of the growth coming in between 2020 and 2021. But we do see as well growth in VNB in 2021 coming from our protection business in Asia and the U.S. as we would have expected.

Ian Kelly

executive
#28

Okay thanks, Vinit. Let's take one more question before we move on to the next section.

Operator

operator
#29

We will take a last and follow-up question from Thomas Fossard from HSBC.

Thomas Fossard

analyst
#30

Just was wondering if you could talk about the impact of COVID-19 claims on the pricing evolution of your product. I know it's probably difficult to talk about this for us from an external point of view, is also more difficult to track than in the P&C. But I mean, should we expect any, I would say, repricing or margin going up. It doesn't seem to show up in your Quantum Leap technical margin projection, but should it be -- is it the normal way of thinking how margin should develop in the coming quarters or years?

Brona Magee

executive
#31

Yes, I'm happy to take that, Ian, if that's okay. I mean with our pricing, we don't see that big of an impact from COVID-19. We are pricing with a number of COVID-19 scenarios, and we generally are ensuring that any business we accept is resilient even to an extreme COVID-19 scenario. So we have certainly looked at all of our treaties that are open to new business to make sure that it is resilient to COVID-19 extreme scenario. That generally is the case because of the difference between the reinsured population and the general population because of the impact of initial underwriting, which generally means people are in good health with low comorbidities and also in many of our markets, we write very long-term business. On the COVID-19, in the early years is more than compensated by profits in later years. So really, the impact on pricing is very immaterial. Now in some of our markets, we have shorter-term business, we see a more material impact on pricing. We are increasing our prices there. So in some of our markets where we write short term business, we do see prices going up significantly. But overall, across the book, it's not really a material impact from a pricing perspective. So I pass it back to you, Ian. Thanks.

Ian Kelly

executive
#32

Okay. So thank you very much. So that concludes the first Q&A session. I would now like to introduce Jean-Paul Conoscente and Laurent Rousseau, the CEO and Deputy CEO of the P&C business unit. They're going to talk about SCOR Global P&C. And in particular, how the business unit is going to face the new supportive P&C market environment. Jean-Paul?

Jean-Paul Conoscente

executive
#33

Thank you, Ian, and hello, everyone. Laurent I will provide you with an overview of where we see the P&C market today after the COVID-19 crisis. How score is navigating this environment, our outlook for 2021 and an update of where we stand relative to the Quantum Leap strategic plan. Starting with the effects of COVID-19 on our portfolio. We have received some positive news over the summer. Our main credit and surety clients have reported a Q2 major exposure reductions and a lower claims activity to date than we had anticipated. Although these are early trends that still need to be further confirmed in the quarters to come, this should have a positive effect on our credit and surety portfolio. For the other lines of business, the additional client information received to date does not impact our assessment, as a result, we continue to believe that our EUR 248 million estimated Q2 remains prudent with claims paid as of August 28 amounting to EUR 3 million. We'll continue to monitor these developments very closely. Moving to the next slide. When trying to frame the COVID-19 crisis relative to prior P&C events and their aftermath, we feel the current P&C environment is more akin to the casualty crisis of the 1990s and to prior cat events. The crisis is global in nature with a high level of uncertainty. The market reaction to U.S. casualty crisis was a long and sustained market correction. We believe the same will apply to the P&C market after COVID-19. The market hardening we're anticipating for 2021 and beyond is not just a reaction to the anticipated claims from COVID-19. It is also an earnings hardening market, technical results needing to compensate for the decrease of interest rates in major economies. As shown on the next slide, we believe that the P&C market in 2021 will be very positive for reinsurance. The main factors contributing to this positive outlook are: first, an increased reinsurance demand especially for higher financially rated reinsurers. Second, the readjustment on the supply side driven by decreases in solvency, lower financial returns and a limited influx of new third-party capital. And lastly, continued primary rate improvements and acceleration of the reinsurance rate improvements. SCOR Global P&C will leverage its existing franchise to accelerate the expansion of its portfolio in this new environment. Laurent will now take you through some of the highlights of this expansion in 2021.

Laurent Rousseau

executive
#34

Thank you, Jean-Paul. I'll take you through Page 52 and focus on that page, which really gives 2 key messages. The first one is, over the past 12 months, we did the pruning of our portfolio, and that portfolio pruning is over. The second message, which I'll go through is the growth opportunities that we're seeing in current markets. So if we focus on the graph on Page 52, this really shows that our growth profile in 2020 has been slowed down by 2 aspects: the first one, of course, is the COVID-19 crisis, which has slowed down, if not brought to a halt, major parts of the economy. And so this, of course, is driving part of the lower growth that we see in our business. And second, I'm talking here about the pruning of the portfolio we've been doing in the past 12 months. Now this pruning has been very focused, very targeted on large blocks of business. And these businesses that we focused on to really improve the profitability of our overall portfolio have been in no particular order, a few large growth of shares in China and the U.S. Those businesses generate huge premium volumes and very often at little margins. And so we have reviewed some of them mostly at 01/01/2020. But more generally speaking, we have reviewed some of these large businesses. The second area of pruning has been at Lloyd's, whether it is on our third-party Lloyd syndicates. We used to be backing about 10 of them. We have reduced the number of syndicates that we back. And still at Lloyd's, we have cut our business in our Lloyd's syndicate SCOR channel. Within a couple of years, we have actually taken EUR 100 million out of that business to really improve the bottom line and turn around that operation, and we have done so successfully. So the prunings have been targeted on a few big blocks of business and have explained the rather modest growth profile of our business. Now if we turn to the future and if we look at the current shape of the market that we're seeing at the moment, we really think it's time to accelerate on the growth side. If you remember, Quantum Leap has a growth assumption of between 4% and 8%, and if you see on this page, we anticipate for 2021 on an underwriting year basis, a growth around 15%, 1 5. And this growth will continue for the foreseeable future given the hardening that we are seeing in the market. And this really shows the active portfolio management that we are doing at SCOR Global P&C. Now to characterize the shape of the hard markets, I would say a few things. First of all, the insurance rates have been hardening for a few years now, and we really see that momentum accelerating still. This is very much the case on personal lines. This is very much a case on large commercial lines. And how do we benefit from that? Well, first of all, you have to bear in mind that 2/3 of our reinsurance business is proportional business. That means that we really stick to the insurance business of our clients and benefit from rate increases from ground up. Second area where we benefit is in our specialty insurance operations, which have been growing steadily. They represent today 26% of SCOR Global P&C's premiums. And here, I will focus on one business, which is the largest actually in specialty insurance is core business solutions. This is the large commercial lines insurance and fac business. Between 2016 and 2021, I would expect this business to almost double. And this comes after 10 about years of no growth. And this, for me, this is a very real example of cycle management. And the fact that we kept our head low during the soft market, and we are accelerating the growth now. And this is very much against the trend, against the market. A number of our competitors are in total disarray, and this is good for us. So primary rates is clearly a driver of that hard market. The second driver is shorter lines of business. Property, property cat, more particularly speaking. And the reason there that to have in mind is that the rate adequacy is better because of the shorter tail of the business. We don't have so much of a hit from the lower investment income. And this is a distinction with the long tail classes where clearly here, the rate increases needed are much higher to compensate for the lost investment income. Last but not least, and this trend was well beyond COVID, but will be accelerated by COVID is alternative reinsurance. What I mean by alternative reinsurance is both alternative clients. If you look in short tech companies have been really taking off. And we have a dedicated unit, P&C Ventures, which partners with a number of them and generates significant profitable premium volumes. And second is our alternative solutions, providing volatility management. And of course, you would expect in this environment with a much higher risk aversion that our clients' appetite for volatility, earnings and balance sheet is shrinking significantly. And here again, we have a dedicated team doing extremely well. All in all, we would expect this hardening market to improve our bottom line and our combined ratio to trend towards 95%, if not lower. And this really makes us confident that we will get the best out of this market and for several years ahead of us. On this, I'll turn to Jean-Paul to take you through the Quantum Leap execution plan. Thank you.

Jean-Paul Conoscente

executive
#35

Thank you, Laurent. If we move to the section on the Quantum Leap and we are actively delivering our Quantum Leap strategic developments and initiatives. Our plan combined a set of short-term and medium-term targets initiatives. We believe these initiatives are even more relevant in a post COVID environment than before. Our implementation puts us in a position of strength as we enter an improving P&C market. Let me detail this a bit further. I will explain about the portfolio pruning operate in 2020, which form the basis of our first pillar. As emphasized previously, this pruning is largely completed, and now we have a solid foundation for strong profitable growth in 2021. The second and third pillars of a Quantum Leap strategy are strong market differentiators that will be even more so in the post-COVID environment. Digitization of P&C business and processes is already well underway and has accelerated during the COVID-19 crisis. We see similar trends with our clients and digitization and innovation and our topical issues that we actively and routinely discuss with our clients and partners. As Laurent mentioned, our initial tech investments have continued to expand unabated by the crisis as we invest in value-added technology partnerships across claims, underwriting and other areas that help our clients improve the management of the business. Environmental, social and governance issues has also been at the forefront of the market dynamics post-COVID with much talk of a sustainable economic recovery. We had anticipated this trend as part of Quantum Leap. As a result, earlier this year, we launched a comprehensive study of the expected 5 to 10-year impact of climate change on the main perils affecting reinsurance globally, wind, flood risks on property cat exposures in Europe, the U.S. and Japan and rain, drought and frost risk and agricultural risk in Brazil, India and Turkey, which are large reinsurance agricultural markets as well as large markets to SCOR. This study will be completed in the coming weeks and will form the basis of detailed discussions we intend to have with our clients to share our view of these risks and the best way to manage them. Lastly, we accelerated the development of our Specialty Insurance platform in several ways. First, a global approach to our risk appetite and single risk; second, the expansion of our product offering and our footprint. Third, focus on niche segments in portfolio underwriting. The acquisition of AgroBrasil in January 2020 is a good illustration of this focus. We have prepared a short video on the climate change impact study, which we'll now present. Ian, please. [Presentation]

Jean-Paul Conoscente

executive
#36

We conclude this presentation by observing that after absorbing the cost of COVID-19 using the market differentiators that we built through the Quantum Leap strategy, SCOR Global P&C approaches 2021 in a position of strength. We intend to use this position to actively capture the expected market improvements, which should lead to strong top line growth and an improved profitability. Assuming our reading of the market is valid, we project to exceed our Quantum Leap assumptions in 2021. We projected portfolio growth of 15% on a underwriting year basis, translating into an expected top line growth of 11% as the new portfolio gradually makes its way to our finances over time. The improved profitability of the new business will also positively impact our bottom line with a normalized net combined ratio, excluding COVID trending down to 95% and below. Finally, we anticipate the guidance for value of new business to move up to a 7% to 10% range. I will pause here. And then Laurent and I will be happy to take any questions you would have at this time.

Ian Kelly

executive
#37

So thanks, Jean-Paul and Laurent. Let's move to the Q&A session. Please, operator.

Operator

operator
#38

[Operator Instructions] We do have our first question from Andrew Ritchie from Autonomous.

Andrew Ritchie

analyst
#39

I guess it was an inevitable question, which is one about sort of the outlook for the underwriting margin. I guess I'm conscious of the fact you need to compensate for lower investment returns. And I guess, a shift from sort of 96% normalized to 95-iSh, doesn't feel like it is that much of a compensation. I'm assuming -- assumed earn-through of higher rate. I mean when you say trending, are you saying you hope to be at 95% by the end of '21? Or is it faster than that? And I'm assuming -- is there anything aside from the new business you're putting on through re-underwriting at a gross level, but they still need to be unearned as it were over '21. So I'm just struggling a bit why there isn't a sort of slightly stronger message on the ultimate expected improvement in underwriting margin.

Ian Kelly

executive
#40

Jean-Paul?

Jean-Paul Conoscente

executive
#41

Ian, thank you. So there is some part of prudence in the guidance provided with the 2 I'd say with 2 factors. One is it will take time for the new business to earn through our finances. And this is true in 2020, this will also be true in 2021. As Laurent mentioned, our focus on short-tail lines in 2021 will probably help us accelerate this earn-through, our peers and the impact for SCOR is less than we see for some of our peers, but it remains a risk that we closely monitor and affecting prior underwriting years. So those are the main factors. I think given the uncertainty in the marketplace, prudence remains roughly 1 point. We think the improvements we expect in 2021 should lead to a better improvement of the technical margin, but those will be earned over '21. So in terms of when we expect the 95% to emerge, it's a bit difficult to predict. But I'd say, by the half year of 2021 should be a reasonable time when we see -- might expect this.

Laurent Rousseau

executive
#42

Andrew, I would maybe as well indicate for you, Slide 154, which you might not have had the time to see. It really provides good data on rate increases that we see. This is the new business. You might argue, so it does not exactly answer fully your question. But for sure, on the new business profitability, the trend that we're seeing is indeed a lot better than what we see on the financial year accounting system.

Ian Kelly

executive
#43

Okay. Thank you very much, Laurent. Thank you, Jean-Paul. Let's go to the next question, please.

Operator

operator
#44

[Operator Instructions] We'll take our next question from Vinit Malhotra from Mediobanca.

Vinit Malhotra

analyst
#45

Just looking at the growth and the [ pruning ] comments from Laurent and Jean-Paul, the EUR 6.9 billion for 2020 is assuming almost, what 8% odd compression in the second half of this year after maybe 2 to -- a bit more than 2% in the first half growth, is this your expectation of the economic cycle or are you further still pruning some quota shares or something, for just to understand where that contraction is coming from, please? And just a very quick one is that the fact that the EUR 248 million is on track. Is there any -- I mean is there any view from your side on some of the litigation topics that we are hearing, where there are some wins also for reinsurance sector. Is it likely that you've been over conservative somewhere? Or any commentary on the stable EUR 248 million would be helpful.

Jean-Paul Conoscente

executive
#46

Laurent, do you want to take the first part and I'll do the second one?

Laurent Rousseau

executive
#47

Yes. Thank you. So thank you, Vinit, for your question. I mean let me be clear, if it's not already enough, pruning is over. So this is underwriting year basis. We're in September. So the business to be renewed by year-end is marginal. So the pruning is largely, largely done. So the pruning is over. What you see here for 2020, indeed, the question is, by how much do the economically sensitive lines of business reduce and impact our top line? As I said, 70% of our reinsurance business is proportional, which means that when the underlying insured substance decreases, when the economic activity decreases, this has a direct hit on our clients' top line as well as ours. So here's -- this is the one that is driving the current premiums' slower growth. As far as the pruning is concerned, it is largely done. Have I answered your question, Vinit?

Vinit Malhotra

analyst
#48

Yes. Yes.

Jean-Paul Conoscente

executive
#49

And just to complement this, Vinit, for the results that we've published in Q2 and Q3, we see the effects not only of the underwriting year 2020, but also the prior years, which are coming in stronger than we had previously booked. So the premium income for the financial year 2020 should be positive. Answering your second question, relative to COVID-19, as we explained back in July, there are many differences between insurance and reinsurance, considering the application of affirmative coverage, the business interruption claims. In Europe, a number of insurers have provided affirmative coverage, where the coverage of COVID-19 really claimed or being questioned. So this has led to a number of regulators, such as the FCA, to seek initial determination on the application of affirmative coverage in response to the insurers decision to reject claims for COVID-19. Irrespective of this outcome, there are additional reinsurance coverage challenges and issues requiring case-by-case analysis, which includes the underlying liability and scope of coverage relative to the [ tree hoarding ], this would lead to an evaluation of whether the insured claims payment constitute an ex gratia payment or not. Typically, ex gratia payments are excluded from reinsurance coverage. And how the valid claims can be aggregated within the treaty wording, including the application of [ hours passed ] and what constitutes an event. So we put forward our Q2 estimates, we incorporated all these uncertainties and have formed the best estimate view based on the information at hand I'd say to date, we haven't received any additional information that will make us change our original estimate.

Ian Kelly

executive
#50

Thank you very much Vinit. Let's go the next question, please.

Operator

operator
#51

Next question is from Thomas Fossard from HSBC.

Thomas Fossard

analyst
#52

A question on retrocession. There is a lot of talks in the market about significant price increase and availability of retro. I know that you are running your retro program pretty early in the year. But could you shed some light on, potentially if you are planning or will be forced to do some structural changes to your capital sheet production and potentially the cost associated to this?

Jean-Paul Conoscente

executive
#53

Thank you, Thomas. We -- so we've started the planning of our retrocession very, very early in the year, engaging with our main partners. Going back to March, April, May. As a reminder, we've been a long-term buyer of retrocession and has had many of the leaders of our program lead these programs for the last 5 to 10 years. So we have very close relationships. We've confirmed with them that they will have capacity available for our [ 4-course ] program. And also, we've started discussing with them for the range at where would they expect the prices to land at. So as we've built our plan and we're taking this into account and also have brought in some adaptation given our reading of the supply side of the market in terms of products. So excess of loss capacity should be plentiful. Quota share capacity, aggregate capacity will be less so. And so we've readjusted our program to take this into account. As we build our plans for 2021, we've, of course, taken this element into consideration as well. And we're in the process right now of retaining [ bots ] on our program as we typically start discussions on this around the [ multi-coronal ] period. So right now, we're following, I'd say, our usual trend. And the hope is to get the firm indications by the end of this month and then start slowly placing the program within the next month or 2.

Ian Kelly

executive
#54

Okay. Thank you, very much Thomas. Let's go on to the next question please.

Operator

operator
#55

Our next question is from Paris Hadjiantonis from Exane.

Paris Hadjiantonis

analyst
#56

Just one question basically on your growth assumptions. 15% on the underwriting basis and 11% on the accounting basis for 2021. Can you give us an idea of the underlying assumptions between price increases and increasing volume? And also, given that I assume there is going to be some increase in volume, is there a corresponding impact on capital consumption?

Jean-Paul Conoscente

executive
#57

So the overall growth plan is slightly less than half on rate increases and slightly more than half on portfolio expansion. That's roughly the split of our 15% projections. The -- I'm sorry, the second part of the question was --

Paris Hadjiantonis

analyst
#58

Capital impact.

Jean-Paul Conoscente

executive
#59

Yes. Okay. Do you want to take that, Laurent?

Laurent Rousseau

executive
#60

Sure. Yes. I mean, of course, it will have a capital impact, as Jean-Paul has given the split. And we're very comfortable that we have ample capacity to grow profitable business. So the answer is there's no -- of course, there will be capital consumption.

Jean-Paul Conoscente

executive
#61

Yes. And I think a lot of the pruning we've operated in 2020 was making sure that we deployed capital on segments and clients that were adding value, where we've got [ good ] returns of capital we've deployed, so we don't have any issues with capital on -- our plan when doesn't require any additional capital.

Ian Kelly

executive
#62

Okay. Thanks very much. And Mark will pick up further on capital management in his presentation a little later on Paris.

Operator

operator
#63

We will take our last question for SGP&C, please from Andrew Ritchie from Autonomous.

Andrew Ritchie

analyst
#64

So I didn't realize. I got a second go. No, it was a very quick question. We focus on normalized profitability, but obviously in account losses, generally not a lot of volatility and those above normalized. I'm just curious, a lot of the areas you've pruned, particularly Lloyd's trade capital, some of the low layer Japanese business, some of the engineering business. Was that also associated with more structurally above normal cats? I'm just thinking, okay, it wasn't a very -- those were less profitable businesses on a normalized basis, but did they generate a disproportionate amount of large loss volatility as well, which you have experienced in the last couple of years?

Jean-Paul Conoscente

executive
#65

Yes, the -- I'd say the underperformance was driven by inadequate pricing. The risk that these segments were taking on. Part of it was high volatility of cat events without the required premium against it. So this is why there was a pruning exercise and not a complete exit of those markets as we expect those segments to turn around, and so the improvement that we see is better margins for the volatility expected by the business so in a way we expect our volatility to sort of the medium size event to be much lower than it has been in the past as we give a particular focus on this area in 2020.

Andrew Ritchie

analyst
#66

Okay. So better normalized profitability, but less volatility as well. Is the message sounds like?

Jean-Paul Conoscente

executive
#67

The volatility to small and medium-sized events. Right.

Laurent Rousseau

executive
#68

If you take the Japanese rebalancing, it -- we've reduced the [ lower layers ], but we've wanted to move across the programs and to be better balanced. So -- it was much more driven by portfolio actions, specific clients than cat as a theme in itself.

Ian Kelly

executive
#69

So that concludes the second Q&A session with P&C. We're running absolutely spot on to time. So that's good news. Thank you. So now we'll take a 5-minute break, and we'll return promptly for the SCOR Global Investment presentation at 2:30 Paris time, 1:30 U.K. time. Thank you very much. [Break]

Ian Kelly

executive
#70

Okay. That's greenlight to the operator.

Operator

operator
#71

Please go ahead.

Ian Kelly

executive
#72

Okay. So thank you very much, everybody, for coming back so promptly. I would now like to introduce François de Varenne, the CEO of SCOR Global Investments; and François is going to talk about how SGI is navigating COVID-19 and to the low-yield environment. François, over to you.

François de Varenne

executive
#73

Thank you very much, Ian. Good afternoon, everybody. I want today during this presentation, to demonstrate our ability to navigate through the COVID-19 pandemic, in particular, thanks to a very resilient portfolio and to show how we are executing on the Quantum Leap road map for SCOR Global Investments. I will develop 3 main points. The first one, even if this is a very difficult exercise, given the current level of uncertainty on the financial market, I will give you a sentiment about the economic and financial environment. Second, I will explain how SCOR Global Investments is facing the current crisis and how we intend to position the portfolio over the coming months. As you will see, we are maximizing value creation while safeguarding the value of the investment portfolio. Lastly, I will show you how we are delivering on the Quantum Leap road map. I hope that this presentation will make you as confident as I am in our investment portfolio, especially regarding the resilience of our credit portfolio in case of a significant deterioration of the credit market, and regarding as well its capacity to bring in the future a strong financial contribution. What about the global economic and financial outlook? The COVID-19 pandemic has had an unprecedented impact on the global economy with massive GDP contraction all around the world due to the lockdown decisions. Nevertheless, the dislocation on the financial market at this stage has been much shorter than anticipated. Financial markets are now characterized by a risk-on environment. Despite better economic recovery perspective, interest rates are trading near their lowest level with no significant reassessment of inflation expectations. The Jackson Hole confirmation of the Fed, clear prioritization of employment through a flexible approach, targeting 2% inflation on average and over time, should mean that interest rate will potentially stay lower for longer. The massive support of both central banks, and this is new from government as well, has delivered on the economic challenges posed by the lockdown, with trillions in money creation and unprecedented public guarantees. The shape of the recovery is still unclear. We still don't know if this is U, or W, or a square root or even now there is a new letter, [ a key ]. Nevertheless, in line with the vaccine scenario described by Paolo a few minutes ago, we believe that as soon as vaccine will become available and stop the pandemic, economic activity will recover quicker and stronger than what the market is pricing today. The most likely scenario for us is that global growth in 2021 will be above the current market consensus the vaccine, making the recovery, faster than expected. Thanks to massive central bank and government support, potential credit market turmoil has been avoided, and key credit indicators are already improving. We observed a significant downward revision of the initial default rate estimates released in April 2020. Most financial assets, prices followed a V-shape pattern. First, we saw a phase of panic with one way sell-off in stock and debt issued by companies with already high leverage ratios or exposed to sectors directly impacted by COVID-19. This was shortly followed by a normalization phase. Valuation of most financial assets are now close to or even higher than pre-COVID era. All in all, the positive effects of massive central bank and government support should continue to drive market sentiment. Low yields, volatility stabilization and normalization of credit spread are now expected over the next few quarters, even of course if idiosyncratic risk will remain. Let's look now at the way we are navigating through this financial turmoil and how we are going to position the investment portfolio by the end of the year. As I already explained in the first and second quarters of the year, SCOR entered the crisis in March with a very defensive and very resilient investment portfolio, thanks to voluntary derisking action undertaken since last year. The portfolio has demonstrated its resilience and its capacity to absorb this major shock. In reaction to the crisis, we took immediate measures to protect the value of our portfolio. This was notably achieved through a full reinvestment phase of the financial cash flows between March and May. As a result, the financial impact of the crisis is very limited. With virtually no credit impairment and very limited impairment on our listed equities and real estate portfolios. It is also worth noting that our level of unrealized gains has materially increased since the beginning of the year. Where are we investing today? In light of the more positive market outlook, I presented a few minutes ago, and our conviction that the recovery should be stronger and quicker than expected, we decided before the summer to resume our reinvestment strategy. This means that we have stopped keeping financial cash flows emerging from the investment portfolio in cash or very short-term govies. We have initiated the reinvestment program, targeting credit markets and value creation assets. On credit markets, we are focusing mostly on U.S. investment-grade credit, where we believe some value could be still extracted. We are reinvesting very progressively and cautiously mostly on the primary market where we can grab yields above 2%. Our objective is to converge towards 45% of corporate bonds by the end of the year and to reduce our allocation of cash and short-term investments. Of course, we remain very disciplined, and we are staying away from the riskiest sectors affected by the pandemic, for which the outlook is uncertain. I will come back to value creation shortly. Moving now to the financial contribution. I would like to emphasize that we have generated strong returns over the last couple of years and in the first half of 2020. Indeed, we had good timing on the real estate market and managed to sell several assets last year and in the first weeks of 2020, just before the COVID-19 outbreak. This translates into a return of invested assets of 2.6% for the first 6 months of 2020. What should we now expect for the remainder of the year? Our return on invested assets should be affected in 2020 by the small cost of the reinvestment freeze between March and May. But again, there is a price to protect the value of the portfolio. Very limited impairments, thanks to the resilience of our portfolio and the decrease of interest rates. Our current forecast for the return on invested assets is around 2.2% for the full year 2020. Let's now move to the last part of the presentation. 1 year after the launch of Quantum Leap, I would like to follow-up on the road map for the SCOR Global Investment Business unit. This road map was structured around 5 points. The first one, acting as a sustainable investor to better manage risk and generate superior long-term returns. Last year, we reaffirmed our commitment to finance a more sustainable world with the objective of achieving carbon neutrality for our investments by 2050. Let's be clear, decarbonization is an emergency, but it is also one of the main challenges a responsible investor has to tackle. To speed up our journey, we have joined the UN backed Net Zero Asset Owner Alliance. The alliance will be instrumental to progress on this highly technical topic. Together with the other members, we are actively working to make carbon neutrality happen. In May this year, SCOR announced its complete phase out from coal by 2030 in the EU and the OECD and by 2040, for the rest of the world. Beyond commitments, we have taken concrete and immediate actions. Investment in companies planning new coal project is no longer permitted, including mines, plants, power station and infrastructure. The 30% threshold on coal has been lowered to 10% for turnover on thermal coal and for power production. Today, we announced that we are extending the scope of our exclusion and moving also from what I call negative screening or exclusion to best-in-class strategy. We strongly believe, indeed, that the low-carbon economy cannot be achieved from scratch and that transition has a key role to play. It is our duty to support companies engage in this transition. As a first action, we will no longer invest in companies operating in upstream oil and gas, except companies committing to decarbonizing their business with a credible pathway. Let's move to the second point of our road map, enhancing portfolio diversification towards value creation assets to increase portfolio returns. What do we mean or what do we call value creation assets? Basically, this denomination covers non-fixed income assets. It includes equities, real estate, private equity, infrastructure equity, private debt, ILS and other alternative investments. Accelerating the diversification of our investment portfolio toward this type of asset classes is even more relevant than 1 year ago in the context of a lower interest rate for a longer period. Indeed, this is the only way to limit the erosion of portfolio returns in the long run. It is also a very nice way to diversify away from pure credit risk. We've been quite active in deploying this strategy. Since the beginning of the strategic plan, we've notably committed around EUR 300 million to private equity, infrastructure, real estate and private debt funds. Those investments have only been partially drawn so far, and therefore, are not fully reflected in the current asset allocation. We currently have undrawn commitments on those asset classes representing 1.7% of the portfolio. These undrawn commitments are not reported under IFRS since they are off-balance sheet items. I already mentioned that reinvestment were put on hold between March and May, and we have resumed this since June. Let me confirm here that we have also resumed investment in value creation assets since the beginning of the summer. Most of this investment committed in 2019, 2020 and in the next few quarters, will be deployed post crisis, post-COVID crisis, which mean they are expected to be good millésimes with good return prospects. With this in mind, we expect that our overall allocation to value creation assets should reach around 10% by the end of Quantum Leap. Third point of the Quantum Leap road map, maximizing value creation while safeguarding portfolio value. I have already mentioned how defensive in the investment portfolio was early March when we entered the financial turmoil. I would like to note, given the size of our corporate bond and loan portfolio, I would like to show you that this portfolio will be very resilient if there is a significant deterioration of the credit market. Why? Because this portfolio is very granular, is of very high-quality in terms of issuer and is defensively positioned with a strong bias toward quality. The first table on the left-hand side shows the rating split of our corporate bond portfolio against the addressable investment universe. We can see that our portfolio overweight high ratings with, for instance, a proportion of bonds rated A and above, which is 10 percentage points above the benchmark. Our exposure to the high-yield and nonrated segment is 10 percentage points below the same benchmark. Let's now focus on the BBB segment on the right-hand side of the screen. This segment is the largest in terms of size, albeit 7 percentage points below the benchmark. And by definition, this segment is the most exposed to rating transition risk in case of downgrades. Our BBB bucket is very well diversified with 241 different issuers. Our average exposure to a single issuer is limited to reduce idiosyncratic risk as much as possible. This comment is even more valid when we zoom into the third categories as evidenced by the average exposure of only EUR 5 million for BBB minus issuers compared to EUR 60 million for BBB issuers. Let's now look at the industry sector exposure of our corporate bond portfolio. This topic was widely discussed during the outbreak of the pandemic due to the magnitude of the impact on certain sectors like airlines, retail, leisure, hotel and entertainment. The key message is that even zooming sector by sector, our corporate bonds are biased toward quality for each sector. This translates into higher average rating and generally shorter duration positioning. So in case of a significant deterioration of the credit market, what type of risks would we be facing? I would say, 2 potential main risks. The first one, rating migration risk in case of a wave of downgrades, which could decrease the average quality and the average rating of the fixed income portfolio. And the second risk, that's a wave of default, leading to significant credit impairments. Even if we have a positive sentiment overall on the credit market, as mentioned at the beginning of my presentation, it is very difficult to estimate the size of a potential wave of downgrade or default, given the magnitude of Central Bank's stimuli and government actions. In order to quantify potential risk, we have applied a footprint scenario derived from the great financial crisis of 2008 and 2009. I would like to draw your attention to the fact that this event, the great financial crisis is viewed today as more severe than what economic and financial forecasters expect for the current COVID-19 crisis. So let's look first at the rating transition risk. Applying the great financial crisis footprint scenario of corporate bond portfolio today, the excellent news is that the average rating of the fixed income portfolio would remain stable, very high at A plus with a limited decrease of the average rating of the corporate bond portfolio from A minus to BBB plus. Looking now at projected credit impairment, the impact of the same footprint scenario, so the great financial crisis would be EUR 20 million above what we expect in a normal credit environment over a 2-year horizon. This makes me feel very confident about the resilience of our credit portfolio in the coming quarters and confirm the relevance of the prudent investment decision we've made in the past. Before I conclude this presentation very quickly, let me update you very quickly on our developments within SCOR Investment Partners. We drew up Quantum Leap 1 year ago, while we were actively accelerating the development of our insurance-linked security franchise with the acquisition of Coriolis Capital. Let me say first that the integration of Coriolis is well on track. We should have a fully integrated platform by the end of this year with enhanced sourcing, analysis and portfolio management capabilities. In the meantime, our ILS assets under management have undergone very healthy growth, which was made possible by the superior and stress tested track record of our investment solution. Today, we manage USD 2.4 billion in ILS, which position us as a leading player in the industry. We have a strong pipeline to further develop this business and improve our competitive edge even more. The joint developments that we have initiated with our global P&C colleagues are bearing fruits. To conclude, despite the challenging interest rate environment we are facing, you can rest assured that my team and myself are fully mobilized to make the most of our investment portfolio. I confirm the Quantum Leap assumption with an average return on invested assets over the course of the plan in the 2.4%, 2.9% range. We will extract all the value from the financial market that will benefit our shareholders, clients and stakeholders, in line with the group profitability, solvency targets and in line with our controlled risk appetite. And with this, I come to the end of my presentation on SCOR Global Investment, and I will be happy to answer to any questions.

Ian Kelly

executive
#74

Good. So thank you very much, François. Let's go to the Q&A.

Operator

operator
#75

[Operator Instructions] We will take our first question from Vikram Gandhi from Societe Generale.

Vikram Gandhi

analyst
#76

Vikram from SocGen. Just 1 question for François. Given the 2.6% RoIA in the first half of this year, the FY '20 expectation of 2.2% seems too low. Now I imagine this might be related to updated assumptions on impairments. But it would be great if you can share some insights into what is really driving this? What are the areas of stress? And on the flip side, the 2.4% to 2.9% assumption that you confirm for the planned period looks a bit too high given where the interest rates are. So if you could perhaps explain where this confidence is coming from? That would be great.

François de Varenne

executive
#77

Okay. So if you look at what we did over the last 6 months and compared to last year as well, so that's true that we delivered a return of 2.6% in the first 6 months of this year. That was supported by a significant capital gain we took on the real estate portfolio early March, as I disclosed it during the Quantum Leap -- the Quantum Leap presentation. We are affected. You know that something I commented at the end of July, and that's also on this slide here. We are affected by interest rates that are decreasing. The reinvestment yield is decreasing quarter after quarter. So if you compare the recurring yield in 2019, it was 2.6%, but I mentioned that we had a positive one-off in this income yield in 2019. So it normalized of those one-offs, the income yield was 2.4% in Q4 2019 and for the full year 2019 as well. So we have the effect of this. We have no significant capital gain on the real estate portfolio plan between now and the end of the year. That will be the case more probably for 2021. So we are just supporting the effect of the decrease of the income yield and the reinvestment yield. Impairment should be very limited in the second part of the year, subject to the evolution of the financial markets.

Vikram Gandhi

analyst
#78

And François on the 2.4% to 2.9%?

François de Varenne

executive
#79

For the assumption on the cycle. So the assumption of Quantum Leap is return on adjusted assets of 2.4% -- between 2.4% and 2.9% in over the strategic plan. So which means that's an average. It is still too early to predict what will be the real level of return on invested for 2021. I'm confident on the fact that on an average, we will deliver return on invested assets, compatible with the assumption. Keep in mind that for next year, even if there is still high level of uncertainty to predict what will be the level of interest rate and the level of spreads on the credit market. We have in the pipe, a significant capital gain to take on the real estate portfolio. And we have some mature assets, some assets that will be mature in 2021 and the following years. And we have something new, we have recaptured our ability to manage actively the fixed income portfolio, given the size of annualized gain on this portfolio. That's something that we lost over the last few years, of course, with the increase of interest rate in the previous quarters. So we are more on the biennale mode since we recaptured this ability to trade on the fixed income portfolio, you could see also as well contribution from the fixed income portfolio to maintain a yield compatible with the strategic plan assumption.

Vikram Gandhi

analyst
#80

Okay. Just -- sorry, just to come back on what you said in the initial remark is, you said we shouldn't be expecting a lot of capital gains in 2021 as well. Is that what you said? Or did I?

François de Varenne

executive
#81

You should not expect capital gains on the real estate portfolio in the second part of 2020. So we took a big 1 early this year. We sold 2 assets also last year. So you should expect contribution from the real estate portfolio in 2021 and in 2022. What I'm saying is that we recapture the ability to manage more actively and to trade on the bonds we've got in the portfolio, so which means that you could see a contribution from the fixed income portfolio in the next few quarters.

Ian Kelly

executive
#82

Thank you very much, Vik. So let's move on to the next question.

Operator

operator
#83

Our next question is from Kamran Hossain from RBC.

Kamran Hossain

analyst
#84

Just a follow-up on Vik, maybe one and a half. It sounds like you're suggesting that on average, it's a 2.4% to 2.9% return over the course of the plan. 1 more year to run you're at 2.2% this year to suggest it's [ doing ] kind of 2.6-ish at a minimum. So maybe a clarification there. And I guess, on the potential for realized gains in the real estate portfolio next year, how concerned are you by the impact of, I guess, property prices or commercial property prices in the current working-from-home environment, I live [ very centrally ] in London, it feels like nobody is working from their office. So any thoughts on that would be very helpful?

François de Varenne

executive
#85

Yes. So that's a good question, at least. I mean the evolution on the real estate market is still uncertain. I would say we were lucky. We have decided to sell a mature asset in December last year with the ability to lock and to execute the transaction early March. You know usually, that's a long process to sell real estate assets. So we are able to sell this asset early March, so just before the lockdown. So that's true at least in Paris, what we saw during the last few months is a market that was totally stopped. So no transaction on the market on both sides. What we see today is investors are coming back. And so far, real estate prices are relatively stable. So which means I'm confident that we could maintain the contribution from the real estate portfolio over the next few quarters. Given, again, under current market conditions, there is appetite, market prices are relatively stable, at least on the type of assets we own, which are usually offices in prime location and where we had our DNA, which is to add value on those assets. So we like to buy assets to get rid of the tenant to fully restructure the building to find and to lock a new tenant for a long period of time. And then to sell it to recognize the value that we created on these assets. So this market is reopened with again, prices that are quite stable. That's not the case, but we are really not exposed or only a small fraction through the MRM listed companies where we own 59%, but that's a very small portfolio. That's not the case for retail assets. But again, 100% of our portfolio is made of prime location and offices.

Ian Kelly

executive
#86

Okay. Thanks very much, Kamran. Should we go to the next question, please?

Operator

operator
#87

We'll take our last question from Vinit Malhotra from Mediobanca.

Vinit Malhotra

analyst
#88

Just on the Slide 80, the one which shows the value creation assets, please? I mean I'm just curious that you're focusing a bit more on things like private equity, real estate funds, whereas I think just a few weeks ago, we heard one of the peers, Hannover actually, mentioned on their slides that they took impairments for private equity, and these kind of assets. So I mean, are you seeing -- yes.

François de Varenne

executive
#89

Go ahead.

Vinit Malhotra

analyst
#90

Just any comment on your strategy on this area, please, would be great.

François de Varenne

executive
#91

Yes. So that's the case on private equity and infrastructure. I mean the type of commitment we took over the last 18 months. Are mostly on really big and flagship funds managed by big external private equity asset manager. So that's not done internally we select asset, external asset managers, and we select after strong due diligence, the funds in which we invest. That's exposed in the U.S. and in Europe, where we feel confident, that's what I said during the presentation, where I feel confident, if you look back to historical data, usually millésimes that are committed during a crisis, but invested, I would say, drawn the next 3 years after a crisis are very good. Since usually asset manager find very good opportunities to deploy the capital of the fund. So that's why I'm pretty confident on the fact that we have good return prospects on those future investments.

Ian Kelly

executive
#92

So thank you very much, Vinit. And thank you, François. Let's close the SCOR Global Investments Q&A there.

François de Varenne

executive
#93

Thank you.

Ian Kelly

executive
#94

Thanks. Now you will recall that digital transformation is a key element of the Quantum Leap plan. I would now like to introduce Romain Launay, SCOR's Chief Operating Officer, to give us an update. Romain, over to you.

Romain Launay

executive
#95

Thank you, Ian, and good afternoon, everyone. At the core of Quantum Leap is our ambition to harness technology in order to improve our insights and risks, broaden our client offering and boost operational efficiency. Another priority, which is dear to our hearts, is to contribute to a more sustainable world. So let me update you on where we stand on those 2 goals. Last year, we announced a EUR 250 million investment in technology over Quantum Leap. Today, we're on track. We have deployed EUR 113 million. We have launched all the projects in the Quantum Leap portfolio, and we've already delivered important landmarks. As you may recall, Quantum Leap identifies 5 technologies on which SCOR wants to focus. You can see here on the screen a few examples of the achievements made since last September. For the sake of time, let me single out 1 particular area, ebusiness. Quantum Leap sets an ambitious target for increasing the volume of data exchange electronically with our business partners. Over the last 12 months, this volume has increased by 25%. And maybe most importantly, in more than 50% of the cases, this is achieved via straight-through processing, meaning that the entire chain is covered. All these developments are optimally supported by a powerful and efficient IT infrastructure. We are progressively moving all our IT assets to a few selected public clouds, which allows us to improve performance, which is particularly important for complex computation and client services, while being 20% more cost efficient. Reinsurance used to be the preserve of actuaries. To a large extent, it's a [ risk ]. But they are now joined by an increasing number of data scientists. We currently have around 50 of them at SCOR. They don't use the same techniques or the same tools as actuaries. And in Q1 of this year, we equipped them with a data science platform to prototype and develop data services for both internal and external clients. Concrete use cases didn't take long to emerge. To give you an example, this platform was used by our live teams to develop new models, projecting the evolution of death due to COVID-19 and he was also used to share these insights with our clients, in line with our mission to spread knowledge. As we've just seen, technology is important for improving our insights on risks and delivering new services to our clients. It also has a role to play in boosting operational excellence. When unveiling Quantum Leap last year, we said we had 13 processes handled by robots. This figure has now risen to 36 and there are 25 more to come by the end of 2020. A great example is the way we monitor MGAs using robots. Doing it manually would swamp any operations team. But with robots, it becomes possible. At SCOR, robots handle the entire change from importing [ borderlands ] using data capture technology to mapping, cleansing and validating data. After a process involving multiple steps, alerts are sent to underwriters whenever an anomaly is spotted. Remediation actions can then be taken in good time. As we further develop robots, a new frontier is emerging. The orchestration of processes that still require some form of human intervention. With the COVID-19 lockdown, our life claims team in the U.K. could no longer coordinate their work around paper-based forms and needed a solution to address this. In just 5 weeks, we rolled out a business process management solution that allowed them not just to process claims, but also to save 44% of their time compared to before the lockdown. We plan to extend this to many other processes. Technology is key. But there is another factor that is even more important, the human factor. We are proud of the outstanding resilience and dedication shown by SCOR employees since the outbreak of COVID-19. This has enabled the group to be fully operational to serve its clients. We believe that this is down to the values we all share throughout the world, embracing diversity, caring for each other and supporting our communities. On gender diversity, possibly the biggest challenge facing the industry is to help women access the highest leadership positions. By promoting more women than men through our partnership program in the last 2 years, we are actively building a strong pipeline of female leaders. The SCOR community was filled with sadness, frustration and deep emotions over what happened to Mr. George Floyd just miles from our Minneapolis office. We are more than ever committed to relentlessly fighting against behavior and attitudes that do not respect the rights of all citizens. And we want to make a difference for local communities in all cities where we operate, which is why this year, we launched the SCOR for Good Volunteering and Charity Program supported by more than 50 local champions across the world. Quantum Leap sets 2 goals for reducing SCOR's carbon footprint: to cut our carbon intensity by 30% compared to 2014; and to offset all residual CO2 emissions. We have already achieved these 2 targets. There is much more to our journey towards sustainability, which is still at the group's highest governance level by a fully dedicated committee of our Board of Directors, setting objectives and reviewing progress every quarter. This momentum can be seen in the evolution of SCOR's nonfinancial ratings and there is a huge amount of energy within the group to go much further in the years to come. Thank you for your attention, and I'm happy to take your questions now.

Ian Kelly

executive
#96

Thanks very much, Romain. In fact, we don't any questions in the queue, but I've got 1 for you. So you're not off the hook. The delay in IFRS 17, can you explain whether that's going to introduce any increased cost in what was committed?

Romain Launay

executive
#97

It is not expected that it will because actually, the bulk of the build of the new systems will be achieved well in advance of the go-live of IFRS 17. And what we actually want to do is to use the additional year that was granted by the IASB to test those tools and to become more familiar with the figures. So the answer to your question is that we will use that time to really use those tools and see the figures and gain more business and financial insights based on what we see.

Ian Kelly

executive
#98

Good. Thank you very much, Romain. And that concludes the section on the digital transformation and sustainability journey of the group. So now I'd like to introduce Frieder Knüpling, the Chief Risk Officer of the group. Frieder will talk to us about the ERM framework of the group and also highlight what we're learning about COVID-19 and how that impacts on the framework. So Frieder, over to you.

Frieder Knüpling

executive
#99

Thank you, Ian, and good afternoon, everybody. SCOR has a very robust ERM framework, comprising a set of risk management mechanisms, which are tailored to its risk profile, a clearly articulated risk appetite framework, an effective capital shield program, which protects the group's capital base and limits key risk exposures, a stringent limit system, which is closely and continuously monitored and a well-established and clearly defined solvency scale, setting out the target capitalization level and the steps the group would envisage in case its solvency deviated from the optimal range. This framework is very mature and well recognized by its stakeholders, including all rating agencies. At the same time, the group and the risk management function, in particular, are constantly learning and improving their expertise and understanding of the risks the group is exposed to. As an example, this slide provides a snapshot of how we are beginning to factor the learnings from COVID-19 into our thinking about pandemic risk in the future and how this may evolve in the post COVID world. It's important to note that the pandemic is not over yet, and we will need to analyze and digest all its aspects properly before drawing final conclusions. However, some important items appear to be crystallizing already now. Until the beginning of 2020, pandemic risk was mostly considered a risk to human lives, predominantly leading to higher mortality and health claims and some limited P&C and asset impact. Compared to this, the strong and unexpected government reaction during the current pandemic have significantly reduced the potential death toll of the COVID-19 virus, whilst causing a stronger effect on P&C and the economy than previously expected. In the post-COVID era, we expect that the likelihood of similar government interventions is going to be permanently higher as the value attributed to human lives is so high as explained by [ Denis ] in his opening speech. Given this and the huge improvements in public health and R&D, it is likely that mortality and health risks linked to future pandemic events are going to remain at a substantially lower level than what has been assumed before COVID-19. On the P&C side, clarification of exclusions, strengthened terms and conditions and careful exposure management, unlikely to reduce the P&C exposure to potential future pandemics, maybe not to the level we had expected in the past, but it is certainly going to be lower than what we have experienced during COVID-19. The outlook on market and credit risks resulting from future pandemics is still uncertain and will strongly depend on how the economic fallout from the response to COVID-19 is going to evolve and be managed, which will take considerable time to fully emerge. Last but not least, we think that it is likely that certain operational risks, in particular, business continuity risks are going to be permanently lower, given the very strong resilience and remote working capabilities, which SCOR has developed and demonstrated during the crisis. COVID-19 has strongly impacted the development of our solvency position during the first half of 2020. The epidemic has caused significant market movements, and SCOR's solvency position has been affected by the sharp reduction in interest rates, in particular, swap rates, the rise in credit spreads and FX movements. In addition, SCOR has fully reflected all known and expected future excess claims from COVID-19 and its Solvency II estimate as of Q2. And of this, the group's solvency position has been highly resilient. SCOR has absorbed the pandemic shock, thanks to very strong operating capital generation of its business, maintaining a solvency position well in the optimal range. Zooming in on operating performance has been driven by strong contribution from both new and in-force business with overall favorable variances. This recurring capital generation is providing the momentum which helps SCOR ensure superior security for its clients despite external shocks and provide the basis for a further expansion of the business in line with our Quantum Leap objectives. SCOR's risk profile continues to be very well balanced with an almost equal contribution from Life and P&C underwriting risks and a lesser contribution from market, credit and operational risks, in line with our stated risk appetite. This carefully balanced mix is the basis for a superior diversification benefit, which in turn ensures high capital efficiency and an optimal risk return balance. SCOR's solvency position is resilient to market and credit stresses, ensuring that the solvency position would remain in the optimal range after each of the stresses applied. The sensitivity of SCOR's solvency ratio to interest rate movement has increased somewhat during the first half of 2020, which is mainly a consequence of the fall in interest rates. The decrease in rates, in particular, for the U.S. dollar has significantly increased the Solvency II risk margin. It has also further increased the duration of this highly interest rate-sensitive balance sheet item, which in turn has driven the rise in sensitivity of the solvency ratio to interest rate movements. Together with the entire insurance industry, SCOR has, for a long time, had the view that the level of the cost of capital rate used to drive the risk margin is too high, leading to an uneconomically large risk margin. The design of the risk margin makes it overly interest rate sensitive. And the fact that no diversification between legal entities can be reflected in the risk margin of the group solvency calculation in contrast to the SCR is a methodological flaw, which should be corrected. As part of the ongoing review of Solvency II, the introduction of a scaling factor, which would reduce the annual cost of capital charge for long-term risks is currently being tested. If implemented, this would lead to a material reduction of SCOR's risk margin, increase SCOR's solvency ratio by about 20 percentage points and reduced the sensitivity to future interest rate movements. All these proposals would only address some of the underlying issues and only partially, we believe they would provide a welcome step in the right direction. SCOR continues to carefully and continuously scan its environment for potential future changes to the risk universe in which we are operating. We're adding new topics to our emerging risk radar on a regular basis and intensifying our analysis of those risks, which might be particularly relevant for SCOR. Biodiversity losses have become an area of focus for SCOR for which we have set up a dedicated research program. We're also further intensifying our efforts to assess the potential impact of climate change on SCOR, about which we have provided detailed disclosure in the climate report, which we've issued earlier this year and on which Jean-Paul has also provided a bit more detail in his speech. With this, I'd like to thank you very much for your attention, and back to you, Ian.

Ian Kelly

executive
#100

Thanks very much, Frieder. So let's move on to the Q&A, please.

Operator

operator
#101

[Operator Instructions] We will take our first question from Vikram Gandhi from Societe Generale.

Vikram Gandhi

analyst
#102

Vik from SocGen. One from my side. I see a reasonably large increase in one of the scenarios on Slide 103, and that's the one from terrorist attack. The figure of EUR 350 million was EUR 230 million last year. So can you shed some light on what your underlying assumptions are and what has really changed versus last year? And also, if you can elaborate on the casualty scenario that has been introduced this time around?

Frieder Knüpling

executive
#103

So both are scenarios which -- the exposure is measured on a range of different scenarios. We run them in addition to what we already have in our internal model. And we evaluate across the whole portfolio. We update these scenarios on a regular basis. As I said, we look at a range of scenarios, not a single one. And then we -- the exposure is simply the maximum scenario, which we've evaluated future of those risks. There's not a particular single driver for those exposures being larger than last year. It's a combination of business growth, exchange rate movements and updates in this scenario methodology. But as you see, they're all well below our risk limit and well within our capacity limits, which we are attributing.

Operator

operator
#104

Our next question is coming from Kamran Hossain from RBC.

Kamran Hossain

analyst
#105

Frieder, just one question. I guess we've been through probably the worst crisis in our lifetime. Have you revisited, I guess, the diversification between Life and Non-life at the tail, given the impacts we've seen, you've had huge amounts of business interruption losses. But at the same time, you've had kind of pretty severe impact from Life side. So have you revisited those? Or is that probably something to do post crisis?

Frieder Knüpling

executive
#106

Yes. Maybe we can go back to the slide on pandemic risk, which is attempting to address this question. We really -- no, thinking particularly about pandemic risk, we are really thinking about -- the slide at the beginning of my presentation, a bit further up. Yes. Yes, thank you. So we're really looking at pandemic events in an integral way. And as I tried to explain, in the past, we would have assumed that pandemics would lead to impacts across the whole risk profile, but primarily on the mortality and health side. So these would be driving our tail scenarios for pandemic events. But there are asset and P&C impacts in those scenarios. Looking more into the future and taking the learnings from COVID-19 into account, I think there's a strong likelihood that the same type of emergence of infectious diseases like COVID-19, for example, we would see lower mortality claims because of everything society has learned and improvement in public health and so forth. We might still see a bit of higher P&C claims than what we maybe would have thought a year ago. But as we are trying to explain here on this slide, we think that's not going to be at the same level as now this year during COVID-19 because again, the insurance industry is clarifying terms and conditions and exclusions and managing their exposures more carefully with a view at what we have all experienced this year. So I think when you look at pandemic events in the future, I think there will be areas in our risk profile where we see maybe slightly higher loss scenarios, but other areas, in particular, mortality, which is very important for us where we'll probably see a significantly lower exposure for the same type of events. So overall, for our risk profile, the outcome doesn't need to be worse than in the past. And in fact, I think there's a fair chance that the same type of events, we might see lower scenario losses in the future. The distribution across the risk profile might be a little different. But I think there's a fair chance that the aggregate amount of scenario losses for the same type events might actually be lower. The [ capital ] ramp is the economy. As I said, we need to wait the economic recovery to really happen and to understand what the longer-term consequences on financial markets and so on after the very quick recovery, which we have witnessed. But that's how I would look at this in the future.

Operator

operator
#107

Our next question is from Thomas Fossard from HSBC.

Thomas Fossard

analyst
#108

I've got a catch-up -- a follow-up question for Frieder on Slide 105. On the underwriting part of the charts, I can understand the starting point for the Life business. But I'm not sure to understand the starting point from the P&C business because I think that in such pandemic situation, no one would have expected a complete shut down and probably, the impact on the underwriting -- the impact of the crisis on the P&C underwriting was not -- maybe not expected at all. So I'm a bit surprised by the starting point. And then I'm still bit wondering if at the end of the day, what you're presenting on this slide should lead to some capital relief or at the end of the day, maybe the regulator will push for more capital requirement on the P&C side because maybe mortality on the P&C was not well captured in the model previously?

Frieder Knüpling

executive
#109

Yes. Thanks, Thomas. What you said about P&C is completely right. And that's what this graph here at the bottom left-hand side is trying to depict. So starting from left before COVID-19, if you'd asked me a year ago, I would have told you, yes, we do expect some P&C losses in pandemic events. We expect that there will be consequences on credit insurity on potentially bank cancellation, which is not an important line for us, liability lines and a few others, but relatively small compared to the Life exposure. During COVID-19, we've seen that the losses we've experienced the industry as a whole are bigger, and that's the little bump in the middle. Looking into the future, we believe that underwriting risk management, clarification of times and conditions and so on will lead the risk exposure of the P&C in case of pandemics to trend down again, maybe not fully back to the level we thought it was at a year ago, but probably somewhere in between, not as -- as low as pre-COVID, not as high as what we've experienced during COVID, but somewhere in the middle. And then in regards to your question on capital, I think that's a question which the whole industry will have to carefully consider. What are the implications of what we've learned on our pandemic models and capital requirements and so on. I think it's important to note that, first of all, this is one data point, and we model pandemic risk stochastically with thousands of potential scenarios. So this is an important data point, but it's not necessarily changing everything in relation to pandemic risk. And as I said, we'll need to wait for the crisis to really play out. And we understand all the consequence, make sure we properly factor them into the overall picture. But we think there's a fair chance that in a post-COVID future assessment of pandemic risk, mortality risk will be structurally lower as a subset of our event losses for pandemics. Other areas, maybe a little higher, but given our specific risk profile and the strong weight, which mortality has in our risk profile and in pandemic events, I think there's a fair chance that the overall capital requirement the score will not necessarily increase or potential could even decrease if we factor what society has learned about how to deal with the mortality impact of pandemics properly in.

Thomas Fossard

analyst
#110

And actually, at the 1-in-200 year event, there is a EUR 1.4 billion 1-in-200 year event, probably not so much positive impact from what you've described because I guess, we'll be really in the tail, tail, tail. And so probably we should expect maybe government intervention to be less significant is the way to look at it?

Frieder Knüpling

executive
#111

I think government intervention is there to stay. What we've experienced is probably not a 1-in-200 year event. I would expect that a more severe pandemic would, if anything, lead to stronger reactions by governments and society. So I think the lessons we are learning now from COVID-19 will definitely be also applied. Now to some extent, to very, very extreme tail events. They will probably shift the balance of the contribution of different loss components to pandemic risk. But again, given that in this number which we see here on this slide, mortality risk currently is the main driver. This is in all likelihood going to reduce. So we think there's some scope for the overall number to either remain more or less the same or potentially even go down.

Ian Kelly

executive
#112

Thank you very much, Thomas. Let's go to one final question for Frieder and then we'll move on.

Operator

operator
#113

We'll take our next question from Paris Hadjiantonis from Exane.

Paris Hadjiantonis

analyst
#114

Yes. Frieder, basically, I'm trying to understand how I should be thinking about the capital position of the company going forward, given what we've learned today? If I look at the P&C front, obviously, there's going to be more growth, more capital consumption there. On the investment side, François wants to deploy a bit more capital towards value-creative assets, which I assume come with a higher capital charge. And on the Life side, the mortality developments on COVID are probably slightly better than what we were thinking about at the H1 results level. So given you're moving, it seems to a bit of a growth phase in P&C should I be thinking of the level of capital that you currently have, 205% or somewhere in the middle of the optimal range as more or less the level that you will be operating for the next couple of years? Or is there something that I'm missing there?

Frieder Knüpling

executive
#115

Thanks very much. I mean first of all, 205%, that's exactly where we'd like the solvency ratio to be. It's right in the optimal range, slightly in the upper half. So we're very comfortable with it. And that's where we'd like it to be really. And that's the sweet spot also in terms of risk-return balance and managing stakeholder expectations and so on. Is the -- trying to predict this forward, it's going to be affected by everything which has also moved our solvency ratio up and down over the past quarters and years. I think what's important to understand is that if you exclude COVID-19, operating capital generation is providing a strong underlying support, which is generating capital over and above what we need to fund new business growth. So it provides scope for capital management and for expansion of business growth or the absorbance of shocks, which is something which we've demonstrated this year. But there is this momentum and there is the support, which has been supportive of our solvency position over the past years. And with this, if you look at a longer time horizon, and Mark has a very nice slide on this, you'll see that we've managed our solvency ratio in a fairly narrow band, and it's been really very, very stable in the range where we'd like it to be.

Ian Kelly

executive
#116

Okay. Thank you very much, Paris. Let's close Frieder's session there and move on to the last session of the day. Now you've heard a consistent theme throughout the day of how the SCOR Group is both absorbing the impact of COVID-19 and yet is also very well positioned for profitable growth. Mark Kociancic, the CFO of the SCOR Group, is now going to talk to how the financial strength and agility of the group supports those key themes. So Mark, over to you.

Mark Kociancic;Group Chief Financial Officer

executive
#117

Okay. Thanks, Ian, and good afternoon, everyone. Let's begin with the resilient financial profile of the SCOR Group. COVID-19 is a very manageable event for SCOR. The strong shock absorbing capacity comes from the very strong resources of the group compared to the COVID-19 exposures. And we have a strong shareholders equity position, a strong solvency position after taking account of all known COVID-19 exposures, strong liquidity, which is also supported by strong financial cash flows and a strong and prudent reserving position under IFRS. On the next slide, we can see the evolution of the strong shareholder equity position, which, over the last 15 years has shown a consistently positive trend from EUR 1.8 billion to EUR 6.4 billion today. And despite the series of shocks shown here on the slide, whether they're man-made or from natural catastrophes, SCOR has been able to leverage the strength of its balance sheet and absorb these shocks, allowing a consistent and successful execution of its strategic plans through the years. So even though we cannot predict the future, we have an excellent track record. And this proven ability to succeed, I think, is a testament to the quality of that strategy and is also demonstrated by the consistent increase in the credit rating profile of the group over this period to a best-in-class AA- or equivalent level. On the next slide, we show how the solvency of the group remains strong even during shocks. And across the recent years where we've seen some very significant events, regardless of the issues, the group has maintained a strong solvency position in the optimal range and above 200%. And this is the slide that Frieder was referencing before. So let's move on to cash flow. Over the last 10 years, SCOR has generated over EUR 9 billion of cash flow, and that's positive in every year despite the volatility that may come from natural catastrophes or other shocks. And the business model produces consistently positive flows from both business engines. Moving to the next slide. It's because of the ability of the group to absorb shocks, including COVID-19, that SCOR remains committed to the Quantum Leap targets of profitability at 800 basis points above the 5-year average risk-free rates and a solvency target in the optimal range of 185% to 220%. There are certainly challenges in the current environment, but SCOR has a strong and profitable franchise. Both the Life and P&C business units can grow and capture additional price increases and the group can further optimize its capital structure. Let's move on to the capital management policy of the group. So on this slide, you can see the strong value creation story of the group with more than EUR 6.8 billion of shareholder value created since the "Back on Track" plan back in 2002, and that shows a significant contribution from dividends and from market capitalization increases, leading to an annualized total shareholder return of 8.6% at the end of 2019. If we go to the next slide, the group is committed to an attractive capital return for shareholders. And the dividend policy of the group remains unchanged. Regarding the fiscal year 2019, the group complied with the EIOPA and ACPR calls, and we withdrew the dividend resolution for the 2019 fiscal year that we have presented back in March. And the group will regain its capital freedom starting the 1st of January 2021. On the next slide, I wanted to show you the comparison between our shareholders' equity under IFRS 4, which represents approximately EUR 6.4 billion of shareholders' equity at June 30 relative to where we would be under the Solvency II regime of eligible own funds. And you can see here in the green box, there is really some value that is not well recognized in the current IFRS 4 accounting framework. So we have a very significant balance of almost EUR 8 billion of value that is not carried in the current IFRS 4 balance sheet, predominantly from the Life business. And offsetting that, we have a risk margin approximately EUR 5.5 billion of prudence under Solvency II. All things being equal and our best estimate liabilities being in line, run off at the best estimate would see this prudence, find its way into the P&L and shareholders' equity over the life of the portfolio. If we move on, I'll give you a small update on IFRS 17 briefly. We've talked about this before, how the accounting standard is a step to where we really want to get to. And that's a full economic value management framework. Where we are considering the underlying economic value of the risks we're writing against the return that we are receiving. So IFRS 17 is a good step in that direction. But for us, it's much more than just an accounting standard change or compliance exercise. It fundamentally changes the management of the business, impacting how we plan, how we reserve, how we price and so on. So we have a global implementation underway, and we are at present working on modeling the impacts, and we're on track for delivering the project, and we've spent a significant amount of time, resources and money on this project so far. Let's move on to the final section of the presentation on financial strength and our ability to grow in the positive environment that we're in. There are several points in our favor. First of all, that the scalable nature of our platforms, which are global. This has given a strong track record in the past, and we can continue this with profitable expansion in Asia Pacific on the Life side and strong P&C growth in the new hard market environment, particularly in the United States, and the EMEA region. And the credit ratings, they are key elements of our value proposition in the Life and P&C franchises get real benefit from a best-in-class credit rating that reflects the group's financial strength. Our AA- rating has been affirmed by the 4 rating agencies over the past year. But importantly, Fitch, Moody's and most recently, S&P have all affirmed their rating since the commencement of the COVID pandemic. Moving on to the next slide. SCOR has flexibility in the resources of capital available to the group. We have the ability to raise equity if we were to need it, but we absolutely do not see any need for a rights issue in the foreseeable future. We have well-defined debt principles, which I'll detail in a moment. And we have further innovative solution such as the contingent capital facility, which is quite efficient. And by the way, even with the current and projected COVID-19 costs is very far away from being triggered. Next slide on capital fungibility. We have 3 main pools of capital in the Americas, EMEA and Asia Pacific, with 93% of our capital in major currencies. We're very conscious of where we place our capital. We favor mature markets, stable regimes with stable regulatory and legal systems, and we have a limited number of subsidiaries, which enhances our capital fungibility in that. I don't think we can overstate these points enough about our organizational structure and design. Our dividend plan is set up on this basis, looking at each of these pools to provide us with flexibility for supporting the external dividend at the mother company level, the SCOR SE level. And at the SCOR SE legal entity level, we do have more than EUR 2.5 billion of distributable reserves. On to the next slide on productivity. This is a clear demonstration of the scalability of the group's operations, and we see it in 2 parts. First, the operating leverage is visible in the strong consistent growth in premium per employee. And then second, this is combined with the reducing cost ratio. This increased efficiency results from a strong focus upon investments in technology and talent attraction and retention policies. So if we move on, here, we lay out the debt principles I mentioned earlier. We issued high-quality debt, typically subordinated hybrid debt, long duration, stable currencies and then meeting stakeholder needs, including rating agencies. And we do expect to remain close to the 25% leverage mark over the remainder of the Quantum Leap strategic plan. On the next slide, you can see that in terms of duration, we've taken a laddered approach. And so this has given a very manageable maturity profile with no refinancing pressures. We do have a small debt maturing in the fourth quarter of this year, which we expect to call. On the cost side, we benefit from the competitive advantage of a low weighted average cost of debt compared to our peers. That structure provides the group with flexibility in its capacity. 85% of our capital is in the Tier 1 category. So we have ample capacity to issue from any one of these 3 tiers. We are not forced into issuance from a particular category. And we have no intention of issuing from the Tier 3 category during Quantum Leap, it's really there as a potential shock absorption capacity in the event of an extreme natural catastrophe event, which could trigger deferred tax assets on the balance sheet. And then Denis mentioned resilience in his introduction, and I'm going to close on this with a picture of the resiliency of the group's return over the last 10 years with an average return on equity at 8.7%. So we confirm our commitment to our strategic targets, and it's through this consistent application of the strategy throughout the strategic plans supporting these targets that has given the group its resiliency. Thank you very much.

Ian Kelly

executive
#118

Thank you very much, Mark. So we can now move to the Q&A session. As this is the last Q&A session of today, please, by all means, ask Mark, about the capital management aspects of the group. But the rest of the comments are on hand, should you have any questions that you didn't manage to get in from earlier during the day. So -- and please to limit yourself to one question each. So we'll take the first question.

Operator

operator
#119

[Operator Instructions] We'll take our first question from Kamran Hossain from RBC.

Kamran Hossain

analyst
#120

I've got one question basically about dividends. I mean I guess, from everything you've said, you've told us and what we know about the balance sheet, I guess, the decision not to pay the 2019 dividend was choice, not a necessity. Now you've mentioned that you regained freedom for capital management from the 1st of January. Do you -- should we completely forget about that 2019 dividend? I mean you chose to not pay it, you could have paid it? Or is there just simply too much kind of French government pressure not to do that? So do you have the flexibility to catch up? Or should we just forget about that at this point?

Mark Kociancic;Group Chief Financial Officer

executive
#121

Yes. So we obviously -- those of us in France, those companies in France, obviously received significant pressure or guidance from our regulator not to pay the dividend. And that's something we adhere to. We wanted to follow their guidance on this issue. And I think that's something that hopefully will clarify itself again in January of next year. We saw some recent guidance last month, indicating that they were extending from the October 1 deadline to centrally January 2 of next year. So having said that, we were prepared to pay a dividend, the dividend back in March and then events unfolded. So the policy itself remains the same. We're seeing today a significant commitment by the group to capture opportunities in the marketplace and then also a confirmation of the capital management policy. So I think the group will balance both of these interests of promoting organic accretive growth and an attractive dividend policy next February is when it would be publicly announced on a typical basis during our Q4 results. But the growth that we're looking for, I think, really enhances the franchise expansion, which has always been a goal of the group throughout its strategic development. And you'll see us favor this as long as it's accretive and clear and strong.

Operator

operator
#122

The next question comes from Vikram Gandhi from Societe Generale.

Vikram Gandhi

analyst
#123

Just a question on debt. I think you mentioned at the first half results presentation that there might potentially be a small to medium-sized debt issuance to fund the growth. Now you are projecting solid growth for P&C, I wondered if you can update us on how the thinking has developed. And linked to that, can you offer some comments on the headroom the group has for further debt issuance from a rating agency perspective? I'm aware there's a lot of room on the Solvency II buckets, but I guess, rating agencies are probably the ultimate binding constraint. So any comments there would be really helpful.

Mark Kociancic;Group Chief Financial Officer

executive
#124

Yes. It's definitely an option being -- when you look at the rate environment that we have today, I think you could easily have an opportunistic targeted small debt issuance to take advantage of rates. I think François alluded to Chairman Powell from the Federal Reserve in his comments in Jackson Hole. So you're going to see, I think, a favorable environment for that to get inexpensive capital to be used for expansion or other reasons. So I could see us adding something small, targeted and just really adding to the capital base of the group to secure the future expansion of the group that much more inexpensively. So it's quite attractive from that standpoint. I think in terms of rating agency constraints, you could certainly add a few more points to the leverage ratio and be in line. There are some admissibility constraints once you get into something that starts to approach the 30% level in terms of the admissibility on Tier 2s, for example. But that's not really something that concerns me.

Operator

operator
#125

[Operator Instructions] And our next question is from Thomas Fossard from HSBC.

Thomas Fossard

analyst
#126

Since Romain Launay talked about ESG in his presentation earlier today, I was wondering -- I wanted to talk about the G of ESG. And possibly, if you could update on the governance evolution at SCOR, what was the time frame? And also, you're in the process to look for potential successor to the role of CEO to Mr. Kessler. So could you update us on the process and what the time frame and when we should know more about this?

Ian Kelly

executive
#127

I think, Denis, that's a question directly for you.

Denis Kessler

executive
#128

You are very smart, Ian, to find out that it's a question to me. So I will try to do my best to answer it. My mandate ends up next spring, late April, early May, is the general assembly. So it's -- we have 8 months in front of us. As you know, we apply corporate governance, and we stick to strict corporate governance. The Nomination Committee is in charge of finding the new governance and the teams that will head core. They've been working hard. The process is a little bit made complex by the pandemic because when you have to meet people and no one can travel, difficult to a face-to-face meeting and so on and so on. So Nomination Committee is working hard, and I talked to the Chairman yesterday, and he told me that we are close to the end of the work. And so new governance starting next April or May, will be announced in the coming weeks. We were supposed to give it at the Monte Carlo Rendez-Vous. As you know, Monte Carlo Rendez-Vous has been canceled. And so we are still well ahead of the general assembly. The resolutions will be given to the market in February. But I believe that in between, we will have the proposal by the Nomination Committee to the Board, then the Board will have to, of course, accept the proposal by the Nomination Committee and therefore, translates that into a solution. And then hopefully, shareholders will approve the proposals by the Board for the group to go forward. What's very important today, I mean, there is no issue or problem. The process is going on with the help of our leader [ headhunter ] company, Headhunter [ Caminar ] well-known around the world. And I can tell you that the job, that the nomination she is doing is absolutely incredibly serious. They want absolutely SCOR group to be in good hands starting next year. After 18 years or close to 19 years of myself being at the -- of the group. So you will have to wait a little bit, but I promise you there will be proposals that will be communicated to the market -- not proposals, the decision by the Board, communicated to the market in the coming weeks.

Thomas Fossard

analyst
#129

And can I ask if yourself, Mr. Kessler, you made your mind regarding your role within the group?

Denis Kessler

executive
#130

The answer is -- I can only answer question by the Nomination Committee, and therefore, we're not yet there. Let me has to come back to the Board and make a proposal about the governance, as I said, going forward. So we're not yet. I'm still alive. It's a breaking news. I'm still alive. I'm still heading the group and spending my time, pushing the group forward. And I will, of course, devote the next 8 months, I can tell you, doing my best for the group to benefit from this phase. We were waiting for this phase for the last 3 years. It's finally here. I want to be part of the fiesta for the next 8 months. In other words, with my team, be sure that we are going to realize Quantum Leap as I committed myself to do 1 year ago. And so until the last day will do my best to head the group and make decisions along the way and the past I just indicated today, so. I'm still alive and energetic. Do you have any other questions?

Ian Kelly

executive
#131

I think that's the last question that we have in the queue. So thank you very much, everybody, for joining today. I hope you enjoyed the presentation. And as ever, myself and the IR team are available to pick up on any additional questions that you may have, just get in touch with us. So I will just now hand back to Denis to close the day for us. So back to you, Denis.

Denis Kessler

executive
#132

Yes. Ladies and gentlemen, I hope you have fared throughout the last 3 hours the extraordinary confidence of myself and the management team of SCOR, be it on the finance side, on the underwriting side, on the risk management side, everywhere in pursuing successfully the SCOR journey. I mean it's extraordinary confidence. We know where we go. We know where we are. We did a full analysis of the situation of the group and the situation of the market where we operate. And we are extremely confident that this phase will be quite positive for the group. Therefore, for all the stakeholders and, of course, shareholders. I hope you've had [ prioritized ] confidence [ and ] enthusiasm because our team needs to be enthusiastic when you move forward in such a way with such incredible objectives and incredible opportunities. And so I wish to thank my team really because working hard and being able to handle the pandemic issues as we have done for the last 6, 8 months, continue to operate day after day and to book and to pay claims and prepare for the next phase, quite a job, extremely well done. So I wish to thank all my team for that, not only the management team, but certainly, the entire group. So we're enthusiastic, and we hope that you are going to share enthusiasm. Thank you for attending IR Day. Goodbye, and thank you.

Operator

operator
#133

This does conclude today's event. Thank you for your participation. Ladies and gentlemen, you may now disconnect.

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