SS&C Technologies Holdings, Inc. (SSNC) Earnings Call Transcript & Summary
September 15, 2020
Earnings Call Speaker Segments
Ashish Sabadra
analystGood morning, everyone. I'm Ashish Sabadra, business and information services analyst at Deutsche Bank. We are excited to host Patrick Pedonti, CFO of SS&C.
Ashish Sabadra
analystPatrick, we'll kick off the conversation with the discussion of the alternatives business. This business has been really resilient even during COVID with roughly 4.6% organic growth last quarter. I was wondering if you could help us understand what percentage of alternatives is coming from the private equity versus the hedge fund and the growth rates in the respective business? And how you think about the growth going forward? Thanks.
Patrick Pedonti
executiveThank you. Thanks for inviting us. So our alternatives business is about running at around $1 billion a year. Most recent quarter, hedge fund was probably somewhere around 76% of that total business and has been growing at around a little bit under 4%. So that's a little bit better than the market. Assets under management growth and hedge fund, so far this year, I think is down a little bit overall. And it kind of shows we're taking market share in the hedge fund space because we clearly have the best service and the best technology. I mean we own the best technology to provide portfolio management systems to hedge funds. The PE and the Real Assets group, which we combined together, is the remainder, about 23% of the business on a year-to-date basis. And that's been growing. That's grown at about 13% in the quarter. The Real Assets are growing much faster, but it's a smaller business. Real Assets has probably grown around 20%. And the hedge fund -- and the Private Equity business has probably grown about 9%. We're seeing strong growth in that area because, as probably most people know, most PE funds and Real Assets funds have not typically outsourced in the past. And they're -- not only are they accumulating a lot of assets, they're all looking to outsource their business. That gives you kind of an overview of the alternatives space.
Ashish Sabadra
analystThat's great. I think it's very exciting, the growth profile in that PE and real estate (sic) [ Real Assets ] business. And as you mentioned, PE is still in very, very early days of outsourcing. The question that we get always is what will drive the big push to outsourcing? Are there certain regions, products or certain PE firms which are ahead of the curve?
Patrick Pedonti
executiveYes. We're -- I mean the 2 segments are a little bit different, PE and Real Assets. PE funds have been pretty much established with in-house back-office capability. But what we've seen over the last 5 to 7 years is that smaller PE funds and midsized PE funds have clearly been moving out to outsource their back office. The large-scale PE funds that have been around for a while and came from the investment banking area that typically had in-house capability, and we're seeing the large funds now start moving parts of their business to outsourcing. And in fact, one of the large clients is Ares and -- one of our large PE clients is Ares out in California, and they've moved their whole back office to outsource. And the main reason they did that was so they can move more quickly into markets. So if they decide to move into market, they don't have to go out and get the software capability and the personnel capability to manage those type of assets. It's easier for them to give it to us, and we can manage the back office. So I would say maybe 40% of PE funds are outsourced at this point. And clearly, it's moving towards 80% in the long run. In Real Assets, the issue with Real Assets is that most of those fund managers have not had that really good software capability in that space typically, historically in the market. And they've been running software in-house and had a lot of problems. And so those guys are more quickly moving to outsource their capability, outsource their back office, so that they've got better controls and better systems. And that -- we started that business about 3 years ago, and it's been growing about 20% a year.
Ashish Sabadra
analystThat's great. And in terms of penetration, where would you say Real Assets is?
Patrick Pedonti
executiveVery low at this point, yes, most of them are still running software in-house.
Ashish Sabadra
analystOkay. That's great. And maybe just staying on the alternatives itself, SS&C also raised pricing at the end of the last year or earlier this year. I was just wondering if you can talk about the pricing opportunities going forward. Is there opportunity to be more selectively raising prices going forward?
Patrick Pedonti
executiveWe think there is. I mean we're clearly the leader in the market with 20% of the market. Our view is we're clearly the technology and service leader. And I think that gives us opportunity to raise prices. Now most clients are on long-term contracts, would be up to 3- to 5-year contracts. So going through the cycle of clients to evaluate price increases, it'll take a 3- to 4-year period. So we started that last year. And so far, it's been going well. We haven't -- I mean nobody likes to get price increases, but we haven't received a whole lot of pushback. And it hasn't hurt our retention -- our client retention rates at all because they still remain up at 96%.
Ashish Sabadra
analystYes. The value -- the profit that you're providing and the market share that you have definitely shows that you can command pricing increases. Switching gears with, going to Eze. Eze obviously delivered a very strong quarter, second quarter. A lot of it was driven also by higher trading volume. There have been some management transition in that business also. Can you just talk about how we think about the Eze growth going forward?
Patrick Pedonti
executiveSure. Well, Eze historically has been providing front-end order management trading systems to hedge funds. And they've got a real solid market share in hedge funds. But what Eze has been working on over the last couple of years is to develop new products in the traditional asset management space, which is a much larger market. So we introduced Eze Eclipse, which is a cloud-based solution that's focused on traditional asset managers a couple of years ago. We're seeing good traction in that business, and that's helping our growth also. I think that product might have been running around a couple of hundred thousand dollars of revenue a quarter last year. And in the most recent quarter, it's running at about $2 million of revenue. So I think that's what we need to do to get growth out of Eze and not be solely relying on trading volume in the industry. We saw a spike of trading volume in the first and second quarter. That helped the business. But I think our main focus to get growth in the long term is to penetrate the traditional asset manager market. And we think, as we accomplish that, that that business grows 3% to 5% on an annual basis.
Ashish Sabadra
analystYes. That's great. Are there also opportunities for cross-selling with some of your other product suite? Because you obviously had a strong business on the hedge fund side, but you also have a lot of product suite for the traditional asset managers, is there a cross-sell/upsell opportunity there?
Patrick Pedonti
executiveThere is. I mean, as I said, we have a $750 million hedge fund business, just in fund administration. We probably have another couple of hundred million dollar hedge fund business in the software space -- portfolio management space hedge funds. And clearly, one of the reasons to acquire Eze was that we can bundle order management system with our back-office system, and that's what our sales force has been focused on. And that's been also going pretty well.
Ashish Sabadra
analystThat's great. Maybe switching gears to Intralinks now. Again, Intralinks had a pretty solid quarter last quarter. There was that one benefit from a large PPP win. How should we think about the growth expectations going forward? IPO market continues to be pretty strong, so just any thoughts around the Intralinks business?
Patrick Pedonti
executiveWell, as you know, Intralinks has got a dominant position in M&A secure data rooms. And we think that's a really good business and very profitable, but it clearly can be affected by the ups and downs of the M&A market. So we've worked hard to diversify the offerings at Intralinks. So that PPE business is one example where we're offering capability to banks and investment banks when they're doing offerings. We're also selling secure data capability to private equity funds when they're raising capital and the security space when they're raising capital. So that area has been growing. So I think, in the second quarter, Intralinks grew year-to-year. Even though the M&A space might have been down, I think, about 7% in the second quarter, our capability in the securities, banking and private equity space more than made up that loss. So I think as the M&A market restabilizes and we've seen some improvement in the third quarter, and we continue to penetrate some of the banking and security space, we should see good growth in the Intralinks business. And the business runs at mid-40s operating margin, so it's very profitable.
Ashish Sabadra
analystAnd that is a pretty strong margins for that business. Just moving on to the licenses, can you just talk about the demand for Advent software license or other key software licenses? And then just from a comp perspective, I understand there is some difficult comps going into the fourth quarter of '20. Can you just address that as well?
Patrick Pedonti
executiveSure. Well, I think, as you know, our software business did really well last year and kind of what we expect that business to do in the long term. I think it was growing in the mid-single digits last year. While we hit the current -- the economic downturn in the second quarter, end of the first quarter and part of the second quarter, and we've got the situation where -- with COVID where it's hard to visit clients, there's travel restrictions and everybody is working from home, it's been a little harder to sell large-scale software deals because clients are focused on other areas of their business, and they don't want to necessarily tackle an implementation when they've got all their employees working from home. So we've seen a little bit less demand in that space so far this year. And then in addition, as you mentioned, it's somewhat of a difficult comp in the Advent business in Q4 of 2020 when they signed a large, onetime, I think it was around a $10 million deal for the Geneva product. And as you know, under 606, you get to recognize the vast majority of that revenue upfront, it's not recognized ratably. So there's a little bit of a comp comparison difficulty. But we think as things get back to normal, and you start getting back face-to-face with clients and companies get back in their offices, which I think we're starting to see a little bit of that, that business should pick back up.
Ashish Sabadra
analystThat's great. Just shifting over now to the Healthcare business, again, a pretty resilient business, but we saw some impact just because of the pushout of the elective surgery. Our health care analysts have been a lot more positive on what we saw on those surgeries in July and August. I was just wondering if you can provide any color on what you see for the health care trend near term?
Patrick Pedonti
executiveSure. Clearly, as we all know, medical claims and prescription processing dropped dramatically in Q2 due to COVID. I mean it was kind of a strange phenomenon. At the beginning of COVID, we saw big increases in prescriptions, and then they dropped off like a rock. We're seeing little better volume transactions so far in the third quarter, so we're clearly seeing improvement in that space. But from what we're seeing, it's not up to Q4 2019 levels at this point.
Ashish Sabadra
analystOkay. But it's definitely moving in the right trajectory. So that's...
Patrick Pedonti
executiveYes, definitely improving over Q2.
Ashish Sabadra
analystThat's great. And there was also a client loss, which was prior to your acquisition that was weighing on the Healthcare business. Has that finally migrated off the system? Or any color on that front?
Patrick Pedonti
executiveThe vast majority have. There are still some clients that haven't completed migrating off the platform. So we'll see a little bit more impact over the next 4 quarters but not as much as the past 4 quarters. So that's starting to wane off, and we'll see less of an impact. And then we've got some solid opportunities in signing some new business, and once the gets completed, we should be able to offset any of those declines.
Ashish Sabadra
analystThat's great. Yes, can you just talk about the opportunity pipeline there? And how do we think about the sustainable growth in that business? And particularly, I think the Blue Shield Blue Cross (sic) [ Blue Cross Blue Shield ], those franchises, you've signed a couple of them, that seems to be a significant opportunity in that space.
Patrick Pedonti
executiveWell, we think -- I think the health care market is probably growing, ex COVID, about 5% a year. So I think we've got a good position in that market in that we're one of the few PBMs, pharmacy claim providers, that are independent. A lot of them have been acquired by large health care companies. So that gives us a pretty good position in the middle market of health care. And we think we've got good products, good analytic capability, good kind of capability around fraud and abuse of claims that helps us differentiate ourselves in the marketplace. So our view is over the long term, that health care business combined can probably grow around 5%.
Ashish Sabadra
analystThat's great. Moving on to DST. So the DST revenues are still a bit under pressure. How do we think about the DST business growth? What was the growth in second quarter? What do we think about the second half? But it also looks like the pipeline there is really strong. So any thoughts on the growth profile going into 2021? Maybe if you can just talk about the challenges and then the opportunities.
Patrick Pedonti
executiveSure. Well, I think if I step back a little bit, we've made good progress at DST as far as improving customer service, improving the technology capability of the company. And as a result, retention rates have been at 96% at DST since we've owned DST. So I think we've made improvements there. We've also increased spending in the sales and marketing area at DST. DST was spending, I think, less than 3% of sales on sales and marketing, and I don't think any company can grow spending less than 3% of sales on sales and marketing. So we've been increasing our capability there, increasing the sales force. We were starting to see that turnaround, and we had good pipeline opportunity in that business. And COVID has had some direct impact on the DST business, including the medical claims we mentioned. There's also been some transaction volume and some open account transactions that have been lowered during this last period, over the last 3 or 4 months. DST makes money on interest float. And I think we all know interest rates were at 0, so that's impacted the business also in the short term. But I think the business has stabilized. Those areas are improving. We should see the business improve sequentially over the next couple of quarters. We do have -- talking about pipeline, we do have a robust pipeline. We've recently received, either verbals or signed deals, for about $60 million to $65 million of new business and then ramping -- that new business then ramps even further in late '21 and '22. So we're not going to get the full benefit of that annual run rate next year because most of these projects need to be implemented, but we should start seeing some growth in 2021.
Ashish Sabadra
analystThat's great. So it looks like a pretty strong pipeline of $60 million to $65 million. Can you just give a flavor for -- are these part of the core transfer agency business? And then what are usually the implementation time lines for getting these projects up and running?
Patrick Pedonti
executiveSure. We're making -- the DST is in several areas. One of the areas we're seeing some strength in is DST does outsourcing for retirement accounts. And a significant portion of this pipeline is retirement account outsourcing. So some of it's transfer agency, but the vast bulk right now, what we're seeing, is retirement accounts, so -- which is good. We think that's a really good business. And that business -- so if you look at the retirement account, they've got pretty long implementation cycles. You'll probably start seeing revenue in Q1 of 2021, and then it ramps to a higher level by the third quarter of 2021 and then it ramps at full level probably by the end of 2021. That's kind of the cycle on retirement accounts.
Ashish Sabadra
analystThat's helpful color. And so maybe a question, really just with these new deals coming in, can DST get back to positive growth in '21, obviously, assuming a more normalized environment? Is that a fair assumption, get back to more like a modest low single-digit growth profile in '21?
Patrick Pedonti
executiveNo, that's definitely our view. We think the impact of terminations next year is going to be pretty minimal of clients that are going off. We're seeing -- we probably need to sign -- to get, like, let's say, 3% growth -- 2% to 3% growth, we probably need to sign about $135 million of business. We've got the $65 million that we've signed, and we've got more in the pipeline. So I think we're heading -- and our retention rates have hung in there. So I think we're heading towards getting low single-digit growth at DST next year.
Ashish Sabadra
analystThat's good. And then maybe just quickly on your core I&IM business, I was wondering if you could provide any color on that front, particularly budgets for large asset managers or new opportunities there?
Patrick Pedonti
executiveYes. The I&IM business is typically a software business. I mean we are seeing a little bit of trend towards outsourcing, but typically, those managers -- those institutional kind of asset managers are running software in-house. So we've seen a little bit of pause of large-scale software license deals over the last couple of quarters. But we think over the next 5 years, we'll see those clients start to move to outsourcing. Typically, they'll react to situations in the environment and the economy. And I think COVID could be a catalyst for those asset managers to outsource. We've heard that several of them have had difficulty running their software remotely with all the employees at home, and have seen some difficulties. So we think that might be -- that might spur some of those to fully outsource their back office because we've been able to operate remotely from day 1. We've got over 20,000 people operating remotely, our customer service has been strong. And it's mainly due to our software capability and that we run our own data rooms. So I think traditional asset managers will start looking at outsourcing and derisk their back office.
Ashish Sabadra
analystYes, that makes -- yes, we've definitely seen an increased digitization with COVID, and that's pretty logical that you would see more outsourcing. Moving on to Wealth Management, which has been a very strong growth business, particularly Black Diamond. And I believe Black Diamond had its best-ever sales quarter in the second quarter. Can you just talk about the growth in Black Diamond and the overall Wealth Management business?
Patrick Pedonti
executiveYes. So Black Diamond offers outsourcing capabilities to registered investment advisers -- independent registered investment advisers. Those managers have been typically using software in-house historically, and they're mostly small advisers. I think some of them can manage up to $5 billion. And none of them want to run software in-house anymore, and they're moving fast to outsourcing. So I think Black Diamond has got good capability in that area, outsourcing to registered investment advisers, and we've consistently seen about 20% growth in that business over the last couple of years. But it's still -- right now, this year, it will probably be a $100 million business. I mean that's the range it is right now but growing 20%.
Ashish Sabadra
analystYes. That's a pretty solid growth profile in that business. Just on the acquisitions, what's the tentative timing for closing the Capita acquisition? That's still not closed, right?
Patrick Pedonti
executiveThat's still not close. I wish I knew. The Capita acquisition is a stock deal for an Ireland entity. So it needs regulatory approval, and it needs some approvals from customers on their contracts, to transfer their contracts. Federal process has been going a lot slower than expected. We might have to change the structure a little bit to ease clearance on those. So I would expect that right now, where we thought it would close in the third quarter, it will probably close in the fourth quarter.
Ashish Sabadra
analystYes. And particularly with COVID, I believe all the processes have slowed down. So...
Patrick Pedonti
executiveThat's right.
Ashish Sabadra
analystMoving on to margins, right, we've seen really significant margin expansion over the entire history of the company but particularly after the DST acquisition. In particular, I want to focus on -- there were Syntel contractors, the offshore contractors, who are going to get re-badged as SS&C employees. My understanding was that it was going to happen sometime in the third quarter, maybe in August. How is that process coming along? I was wondering if you can talk about the cost savings there once you move them in-house?
Patrick Pedonti
executiveSure. Well, we think there are 2 things. All our India operations are in-house employees and managed by our own managers. And we think that's the best way to go in India versus outsourcing. And the reason is -- one reason is the cost is lower. But the other reason is that I think you have much better productivity when you have in-house employees. So as you mentioned, we did complete the transition of the Syntel employees in August. We've transferred about 2,000 contractors to in-house employees. And we think the savings, over the long run, is probably in the range of $10 million to $20 million on an annual basis. And we should see a portion of that start to kick in, in Q3. We'll get the cost savings immediately. And then I think, over the long run, we'll get the additional productivity improvement savings.
Ashish Sabadra
analystThat's good. And then as we think about the cost of service and sales and marketing expenses, those moderated a bit in the second quarter. Just what you think about the expectations for those costs going forward and just thinking about margins as we move through the quarters here.
Patrick Pedonti
executiveSure. Well, I think the cost reductions in the cost of service area is pretty permanent. I mean we're seeing clearly the effects of the synergies we implemented over the last 12 months in the second quarter in cost of services. I don't think there's a lot of cost reductions in cost of service that's directly related to COVID. There might be some travel expenses. But other than that, most of the expenses have been -- in cost of service have been running a pretty normal rate. In fact, some expenses have gone up as we're running employees remotely with a lot more broadband and IT infrastructure costs, but that will probably stay permanently. But -- so that cost reduction is pretty permanent, and we should see that continue over the next couple of quarters. In the sales and marketing space, I mean, there are clearly significant cost reductions due to COVID. Marketing expenses are down. Marketing shows are practically nonexistent. Travel and marketing, I think where we're probably running $7 million to $10 million a quarter, it's probably running under $1 million a quarter. I don't think we'll ever be back at $10 million in travel again. I think we'll be using videoconferencing a lot more, but you still have to get in front of clients and travel. So -- and we'll continue to invest in sales and marketing by increasing our sales force. So we should see the sales and marketing number go back up over the long run.
Ashish Sabadra
analystYes. That's helpful color. And then finally, on capital allocation, right, the company increased the buyback authorization by $250 million to $750 million on the second quarter earnings call. The questions that we get is why raise the buyback authorization. Was that more a signaling to The Street? And then the company recently also raised the dividends and, in the press release, talked about limited high-quality acquisition. So I was just wondering if you could talk about the capital allocation philosophy going forward.
Patrick Pedonti
executiveYes. Our plan clearly is to accelerate our stock buyback program in 2020 and 2021. Our view is that the stock is undervalued. And then with current interest rates, it makes a lot more sense to use our free cash flow to buy back stock than to pay down debt. I mean we'll continue to delever a little bit in this environment. But right now, in our term facility, I think we're paying 2% interest on it. And when you do the economics of buying back stock versus paying 2% debt, the economics are pretty clear. So if we continue in this interest rate environment, our view is we'll allocate a lot more free cash flow to stock buyback than we have in the past.
Ashish Sabadra
analystThat's very helpful color. Patrick, once again, thank you for giving us this opportunity. Thanks.
Patrick Pedonti
executiveThank you. Appreciate it.
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