Steel & Tube Holdings Limited (STU) Earnings Call Transcript & Summary
May 9, 2023
Earnings Call Speaker Segments
Doug Vrame
attendeeAnother virtual investor webinar hosted by NZX. Thanks a lot for joining us. My name is Doug Vrame with the Capital Markets Origination team in Willington. For those of you that aren't familiar with the format, we've got 3 listed companies here to present today, each company will have 15 minutes, and then it will be followed by about 5 minutes of Q&A. You can enter your questions on the chat function in the webcam and feel free to fire away on questions, and we'll try and get to as many as we can. What we don't get through, we'll send out via e-mail, so you get your answers. So hopefully, that is self explanatory. To get into it today, we have the 3 companies we have are Steel & Tube. We've got Mark, is it Malpass -- I'm sorry, Malpass. Yes, the CEO of Steel & Tube. We've got Todd Hunter from Turners Automotive and Jason Bull from Vital Limited. So we will get started with Steel & Tube and Mark, I'll just give you a little introduction. Steel & Tube was formed in 1953 and is one of the leading providers of steel solutions in New Zealand. Mark joined Steel & Tube as an Independent Director in 2017 and became the permanent CEO in 2018. So Mark, thanks for joining us. And with that, I will turn it over to you.
Mark Malpass
executiveThank you, Doug. Okay. Welcome, and thanks for joining me. I look forward to talking to you about Steel & Tube, our growth strategy and opportunities for our company. Our purpose is simple to make life easy for our customers needing steel solutions. Our goal is to be the best in the sector, the preferred choice of steel products and solutions are rewarding place to work and an attractive investment for our shareholders. We do this by investing in the things that matter, our people, our customers digital innovation, our professional excellence, quality, health and safety. We've got a great team leading our company, passionate people who are focused on delivering the best solutions and experiences for our customers.
Doug Vrame
attendeeMark, other results.
Mark Malpass
executiveDid you see that, okay?
Doug Vrame
attendeeWe can. Yes, clear.
Mark Malpass
executiveYes, good. So Steel & Tube operates through 2 divisions: our distribution and infrastructure division. Distributions where we source products from preferred mills and distribute them through our national network. We have a significant amount of procurement scale that enables us to buy well and then sell in smaller quantities. The Infrastructure division is where we process products before sale, this is typically on a contract basis. For example, that includes things like steel products that are created to an engineer or an architect specifications. Roofing and composite deck floor systems are through to large reinforcing assemblies for infrastructure projects such as bridges, tunnels, working farms. The key competitive advantage we have is our ability to cross-sell our extensive offer and leverage our national footprint. You can see from our range that we offer New Zealand's most comprehensive range of steel products, services and solutions. We operate in all of the key sectors, more than any of our competitors. And importantly, we've identified growth targeted sectors that we are supplying products that both strengthen our core offer and also capture high-value growth within those sectors. Steel is one of the world's most sustainable and essential building products. So it's permanent. It's forever reusable and mostly recycled subsequence on the planet. On a cradle to cradle basis, Steel's environmental performance are compares favorably to other materials such as concrete and timber. And in New Zealand, it's estimated that 85% of steel from demolition sites has actually returned to steel mills for recycling. For many construction and manufacturing applications, steel is really the only choice as we saw in the Canterbury rebuild, steel is the optimal choice for construction materials. It builds faster, it's less disruption, it's flexible, extends building life and has minimal waste and generates optimal thermal performance. Our strategic goals are clear. Our forward strategy is a strong operating platform and the capacity to invest in growth. Our goals are fourfold. To position Steel & Tube as a preferred supplier for steel products and solutions, to increase Steel & Tube's valuation by growing our existing offer and through programmatic smaller M&A and adjacent sectors and to also deliver increasing returns and value for our shareholders and to create sustainable -- excuse me, a sustainable long-term business that adds value and is positive for our people, our customers, our shareholders and, of course, the plant. So the slide you should be on there's strategic pathways, Doug?
Doug Vrame
attendeeSo I think we're on a -- I think the slide you're showing is one ahead. Here you go.
Mark Malpass
executiveOkay, great. So our overall goal is to deliver gross margin improvement. And we're concentrating our efforts on 2 key pathways, continuing to strengthen our core foundation and investing in high-value products, services and sectors. Continuing to strengthen our core involves building a business foundation of building on that foundation at same place, for example, best-in-class customer service, our industry-leading digital platform, cross-selling a wider range of products and services and operational efficiencies. Investing in high-value products and services and sectors is about focusing on and extending what we can offer to our customers, and this includes adjacent materials and value-added services. While our primary focus is organic growth, we also are considering opportunities by programmatic M&A in adjacent sectors. We're obviously very mindful of the investment that shareholders make in the company and do not believe in growth per se. And still, we have a very disciplined approach to investment and new opportunities to ensure that we will deliver financial and strategic value. As you can see on this slide, there are a number of strategic initiatives underway and each of these will deliver increasingly -- increasing contributions as they come to fruition. In the last 2 years, we've been able to expand our plate processing offer and have also acquired Kiwi Pipe & Fittings and Fasteners NZ. Plate processing is a high-value category with strong demand providing attractive returns that builds on our existing product offer, and we have a solid forward workload in place. Kiwi Pipe & Fittings specializes in the fire and water articulation products area and is performing very well. As Fasteners NZ we're introducing new products across both of those ranges and expanding the geographies in which those companies are participating in. Our most recent initiative has been the entry into the aluminum market from February this year, and this is targeted towards a select range of high-demand, high-value products and largely servicing existing -- our existing customers. This product diversification provides us with scale. It increases our customer share wallet and has been immediately accretive from an earnings perspective. Initial demand has been really pleasing, and we've also received additional shipments to meet further demand. So these new strategic investments now account for about 7.5% of our distribution division's earnings. Following the successful conclusion of our 5-year turnaround program, the financial year 2023 demonstrated the value of our strategy. We also saw strong and resilient financial performance and shareholder value carry through into the first half of this 2023 financial year. Our ESG metrics, as you can see on the chart here, all continue to improve across customer satisfaction, employee safety and employee engagement, and we exceed industry benchmarks across all of those metrics. The cyclone and flooding events this year have been devastating, of course, for our people, communities and business across the North Island. The government have estimated that the rebuild cost will be between $9 billion and $14.5 billion with around half of that related to public infrastructure, so bridges, roads, rail links, power substations and the like. In addition, there's an estimated 4,000 new households plus repair work to damage for residential properties. Steel is an essential construction material and Steel & Tube have the capability and capacity as well as the expertise to deliver innovative solutions to assist with the rebuild -- rebuilding the Vital assets and homes that's going to be required. In terms of operating conditions, the tightening macroeconomic conditions are impacting demand for steel along with the weather events that we saw in January and February and this week in October, of course. However, there are very positive macro trends that will help drive demand over the medium to long term. Residential construction has softened however, robust demand and an undersupply, particularly in the social housing area underpin long-term growth in this sector. We also see a positive trajectory forecasted forward for commercial construction, infrastructure and manufacturing. And you can see on the chart that we're very well diversified and are not limited to one particular sector. In terms of outlook, we're actively managing the current market challenges, and we see the medium- to long-term outlook is positive for our company. There are significant opportunities for our business across infrastructure and distribution, and we have a healthy pipeline in place. We continue to assess opportunities that complement our existing business and provide growth pathways. We have a strong balance sheet and a substantial bank facility in place to fund growth and take advantage of opportunities. Today, we provided an update on trading conditions April year-to-date performance as well as guidance on the 2023 financial year, which concludes on June 30. We continue to perform well against the backdrop of a tightening economic conditions and the weather events earlier in the new year. Our revenues have continued to grow driven by the elevated international steel pricing, although higher input prices and cost pressures have impacted on our margins. We've built a resilient platform exhibited by a significant reduction in our net debt and a reduction in inventory positions. We've also shown very solid underlying cash generation. Given the changes in the operating environment, the second half 2023 financial year is expected to be 10% to 15% of volumes, excuse me, are expected to be 10% to 15% less than the first half of the financial year. As such, we are forecasting the 2023 financial full year on a normalized EBIT basis of earnings between $28 million and $32 million and normalized EBITDA of between $48 million and $52 million. We have a track record of effectively navigating changes through economic cycles, and we're undertaking a comprehensive cost-out program, which is focused on about $5 million of costs coming out and the full 2024 financial year. So as a result of that program, we're expecting to be able to keep our 2024 cost structure in line with our 2023 financial cost structure. It's the last time investing in Steel & Tube. So Steel & Tube is at -- we're nimble and strongly positioned to take advantage of the market and sector opportunities that we have ahead of us. As noted earlier, we have a strong track record of effectively navigating changes in the economic cycle. We're delivering attractive shareholder returns and value, and we have a clear forward strategy with growth opportunities. We're looking forward to adding value to our shareholders, and we don't believe the current share price really reflects the potential demonstrated by our business. Thank you for listening. I look forward to taking questions.
Doug Vrame
attendeeAll right. Thank you, Mark. We do have a few questions coming in. I don't know if we'll get to all of them, but they tend to be around the announcement today, not so much the earnings, but looking into the future in areas that if macro conditions continue to kind of weaken and how do you anticipate the future and some of the things you can do to offset those I guess, weaknesses in the economy, and talked about the acquisition opportunities and all of that, what do you see for the future or big focus points?
Mark Malpass
executiveYes. Look, I mean, we're certainly seeing some softening in construction, particularly residential construction activity. But as I mentioned, there is also some underlying support in the larger scale construction -- commercial construction areas, very large infrastructure build programs. The government have announced a strong 5-year pipeline, which we're very exposed to. Also manufacturing is a key part of our business more, and that's over 40% of our sector. And if you look over the long-term manufacturing is usually quite a stable -- steady part of our sector. When you're seeing internationally as well some good stability and growth in the manufacturing areas. So overall, we see certainly, there'll be some shorter term volume impacts that we're seeing in the residential construction activity calling, but we do see medium to longer term, a strong pipeline a year, is the focus for us is really keeping -- particularly in a recessionary environment, really, the 2 things that matter are managing debt. And we've been actively working over the last 12 months to manage down our net debt to, as we announced this morning to a low level at about $9 million, I think, at a time close of April. We also -- the second thing that really matters is cost structure. And so we've worked pretty hard over the past 5 years, actually, but certainly more recently just to ensure that we do find ways to offset inflation. And we believe going forward into the next financial year, we have locked on some changes that will enable us to offset inflation going forward. So those are the 2 things that really matter. And for us, it's focusing on gross margin dollars per tonne hunting opportunities for improving those gross margin dollars per tonne. And we're doing that through both organically through a lot of the digital conversions that we've done have enabled us to lower cost to serve, but also find opportunities within our existing sector, increasing share of wallet. And then of course, building on those smaller M&A projects that we've done over the last 12, 24 months that we're now expanding through our network that are helping to drive those gross margins.
Doug Vrame
attendeeMark great answer, and thank you very much. There are a few more questions that we'll send them through. I appreciate you taking the time to join us and put the slides together and very informative. Thank you very much.
Mark Malpass
executiveOkay. Thank you, Doug.
Doug Vrame
attendeeAgain, if you have any more questions, for him, even if we get to other presenters, we will get everyone answers. So now we will move on to our second company and presenter, we have Todd Hunter, from Turners Automotive. Todd is the CEO of Turners Automotive Group and has been with them since 2006, I believe. Took over the CEO role of the Turner Group in 2016. Turners is New Zealand's largest auction house and vendor of second-handed cars, trucks and machinery. So with that, I will turn it over to you, Todd, and we'll be back for questions later.
Todd Hunter
attendeeGreat. Thanks. Can you see my screen, okay. So I want to check on that.
Doug Vrame
attendeeIt looks good on the front page. Go ahead.
Todd Hunter
attendeeThank you very much. Okay. I'll just start with a quick history of the group. So a lot of heritage in the Turners Automotive Group dating back to the old Turners auctions business and the Turners car auctions division, which started in 1967. Likely with the business since 2006, I started with Turners auctions and took over as Group CEO is to exceed late 2016. And really, the shape of the group now is really emerging of the old Deutsche is the finance business and Turners auctions, which happened in 2014. The way we think about the group is sort of 4 key divisions. So the Automotive Retail division, the Turners Cars business and Tina, I'm sure a lot of people have seen recently, which is the largest buyer and seller of used cars in New Zealand. Trucks and machinery and we also sell a lot of damaged vehicles for the insurance industry as well. The consumer finance business, Oxford, which is originating loans out of our own Auto Retail division, but also originating loans through third-party dealers and brokers as well. We have an insurance business, which largely underwrites mechanical breakdown insurance. And we do resell comprehensive motor vehicle insurance, but there is not a product that we underwrite. We resell the Vero product there. And in the last division in the business is a credit management debt collection business, which does contingent debt collection. We don't purchase debt. We got to only collect on a contingent basis and our big customers there are the banks here in New Zealand, large government agencies like ACC, and we're doing quite a lot of work for SMEs, both in New Zealand and Australia. Obviously, the core parts of the business are auto, retail, finance and insurance, very sort of dependent and operate around the used car ecosystem. And there's a lot of sort of interrelationship between auto retail, finance and insurance, with finance and insurance originating both the sale of insurance policies and finance contracts through our own auto retail division. I think we've built up a really strong track record of performance. So just looking at the business performance and sort of 3-year blocks with dividends and profits. Yes, obviously, there was sort of a bit of a recovery on the Deutsche's business back in the sort of 2010, 2011 period. Business was quite acquisitive during FY '14 to FY '16. I'd say, in the middle period, there's a lot of consolidation and simplification, which often follows a high acquisition period. And then we've really been very focused around executing our organic growth strategy. And the growth that we've seen really from FY '17 through to FY'23 is all delivered out of organic growth. So we're very proud of the fact that we've been able to achieve the growth that we had out of our own resources. We operate a very simple formula in this business. We talk about this a lot internally. If we provide a quality environment for our people and quality customer experiences, we should deliver a quality outcome for our shareholders. And I think one of the sort of secret sauces in this business and probably something we don't talk enough about is the strong culture and sort of ownership effect that our people have in this business. We have over 700 people. We have extremely high engagement scores as a leadership team in this business right through from me, right through the organization. This is something that we talk about and focus on a lot and I think we see scores that reflect the energy and effort that we put into this. We have launched an employee share scheme over the last year. We've had just under half the team take up that offer. It's an interest free loan that gets them an amount of shares over 3 years. We plan on rolling that out every year, and I'm very confident that we'll see that 50% proportion growing from here. In terms of our customer experience, we are fortunate and have earned the rights to operate off a platform of trust. You can see here that we've won the most trusted used vehicle dealership award 4 years running. And I think this, again, is one of our key competitive advantages, operating off a platform of trust in a market that generally tends for the absolute opposite of that is a very strong place to operate from and is only continuing to get a stream. We're delivering good returns for our shareholders. We pay a quarterly dividend, which is definitely different for most businesses. We pay out 60% to 70% of after-tax profits, and we're in line for a $0.23 payout this year with $0.16 already declared of that $0.23. I'll skip over to the results and just focus on the segments and give you a quick update here. So the car market has been interesting. As you can see from the bar graph, transactions have definitely been coming off. So that is the total New Zealand market of used cars bought and sold. And one of the key drivers of that reduction, particularly over the last couple of years, has been the introduction of the clean car standard and the clean car discount. So these are the government regulations with the introducer of the objective of helping to clean up the New Zealand vehicle fleet. But the impact of it is at least used imports are coming into the country. So that has definitely put quite a constraint around supply. That's made it difficult for fringe operators to continue to operate in the market. So we've seen registered dealer numbers decline. They're declining at about 1% a month at the moment, but down almost 20% from the peak in 2017. We see that as a good thing for our business, the strong gets stronger. So yes, definitely a good position for us to be in. And demand is certainly shifting out of those higher price points and into the lower value price point segments as a result of the sort of economic conditions. So in a market that's going down, you'll notice the red line, which is our sales is going up. So we're very pleased with the market share gains we've made and the fact that we are growing the numbers of cars that we are selling in a market that's gone back by 10% over the last year. In Auto, we're really pleased with the new branches that we've rolled out. We've got a great pipeline developing of both new locations and upsized existing locations. So that pipeline is really filling out very nicely from our perspective. You can see that chart, which I think is just a really interesting reflection on our sort of ownership in this used car category. So the red line being searches for Turners cars and the blue line being searches for used cars and Turners car searches have now overtaken used cars, which is really pleasing from us from an ownership in this category point of view. One of the big opportunities that I think is we want people to really understand is just the number of cars that we are still selling through our wholesale auction channel that we are looking to shift into our retail consumer channel. So nearly half of the cars we sell are still down the auction lane and are still being bought by dealers. A large portion of those are the lease cars, it's lease cars. So we've got a big opportunity to help redeem shift those sales into our retail channels, try and get those cars sold to end users, we will sell them for more money but also create the opportunity to write a finance contract and attach an insurance policy to those sales. We've seen really good uplift in our damaged vehicle sales as well. So the results of the weather events, but also just the aging fleet in New Zealand as it gets older, there are just more cars being written off as they become uneconomic to appear, we are seeing damaged vehicle numbers continuing to increase year-on-year. In our finance division, growth has certainly become a secondary priority for us. We think the right thing to do is focus on quality and our margins. So pricing has been a real area that we've concentrated hard on. We've pushed through 12 price increases to our base rate over the last sort of 18 months or so as the OCR is lifted. And as you can see from that graph here, that is the average Centrix credit score by half over the last 6 or so years. And you can see the effort that we put in to improving the quality in our loan book and debt is going to stand the test of the changing economic conditions. I think we're in a very good position in that we are not reliant just on finance revenues in this business. We've got an auto business performing very, very well. Insurance business that's going well. And just provides the opportunity for us to be a bit more conservative about the way that we're running our finance book. And I think this is the right time to be conservative and just trim back the risks that we're taking. We're still tracking really well. Very marginally up on March last year, but significantly below where we see the wider auto loan portfolio arrears numbers, so 2.6 for us plays 5.4 for the wider auto loan portfolio, which really does reflect the focus we put on quality. In the Insurance division, we've been very focused on risk pricing in our digital distribution claims ratios continue to just drop away, which is a reflection of the risk pricing that we've put in place, but also the claims frequency dropping back. And I think that is just a result of people driving lease, whether it's are they working from home more or they're driving this because of cost of living and cost of fuel. The other interesting point I wanted to make was, particularly the last few years and really proven out that we have no catastrophe risk across this portfolio. So both through the pandemic and the more recent weather events we've seen no spike in claims as a result of those events. So we're really pleased with how this broader portfolio is performing. And then in Credit Management, really, the message I wanted people to understand here is that times are getting better for easy credit in the de-collection business. Deloads on the rise. You can see from this chart here from Centrix that consumer arrears across the market are increasingly now back to pre-pandemic levels and the trend is certainly up. So our expectation and what we're hearing from the customers that we deal with the banks and government departments and usually business, those customers are getting more active around collecting their debt and they've got more debts to collect. So yes, things are going to simply improve for our Credit Management division. In terms of outlook, we are super conscious about the challenges. On that list of 5, I would say we've put in a number of good initiatives to mitigate the bottom 3 and we certainly are outperforming the market in terms of the car sales. So I think we've adjusted our stock and kind of positioning it for where demand is. So that's great from our perspective. The interest rate environment is what it is, is having some impact on our margins and our finance company. But as soon as we had Peakon OCR and out the other side, we'll see margins expanding within the finance division. So I think we're in a good position, but certainly aware of the challenges ahead of us. Guidance-wise, we issued new guidance in March. So many people know that we would be ahead of last year's record results, so posting another record result this year. We've had a very good March results in terms of the new financial year, very strong actual result. So seeing super performance out of our auto business arrears performing at expected levels and finance have certainly recovered well from the typical seasonal Christmas spike in insurance and credit businesses are performing strongly as well. Just a few key messages to finish up with, yes, we are producing robust and reliable earnings. I think this business is demonstrating some real resilience and environment that is certainly challenging. We're continuing to grow market share in our auto retail segment. So the branch expansion strategy and shifting sales out of the wholesale auction channel into retailer are definitely delivering good growth for us. And I just want to remind people about just how resilient this used car market is, even though it's down, we still have over 900,000 transactions every year, of which we have less than 10% of that market. And we have a very old vehicle fleet in New Zealand. So 1 in 5 cars is over 20 years old. So there are a big cohort of cars that need replacing in the short to medium term. So we feel very confident about future growth across the Turners business. Okay, Doug, I'll hand back to you for a quick Q&A.
Doug Vrame
attendeeThanks, Todd. There's few questions on different topics, and I'll just start with the segue and maybe on the last one about the aging fleet of cars. In terms of replacing more future, are you -- what are you seeing in terms of demand for electric vehicles in New Zealand and what the consumers are kind of looking at there?
Todd Hunter
attendeeYes. I mean, the challenge in used electric vehicles is actually sourcing now. So the main channel market for sourcing those is Japan. Japan have a very low number of electric vehicle sales. So roughly, they sell 4 million cars a year. And I think less than 1% to 40-odd thousand EVs are sold each year in Japan. So just a very hard thing to source at this stage. So I mean, I think you'll see the fleet transition, but it's going to be at a much slower rate than probably the commentators make out.
Doug Vrame
attendeeYes. Getting back to the kind of some of the challenges that have been in terms of inflation, consumer spending, weather events, in particular, how have you guys had the cyclone impact you? And you guys sound like you made it through that very well. Was that something that was planned in advance here? Or how did that work?
Todd Hunter
attendeeNo. We -- I guess we were very fortunate that none of our branches or our people were impacted significantly. We had a period where the Napier branch was obviously shut down in the EC Credit office, which is based there was impacted, but no damage. I mean we are probably a net beneficiary of those events, and that we have sold a large number of flood damage cars here in Auckland, and we're working through numbers in the Oke Bay and Gisborne as well. We probably sold over 4,000 damaged vehicles here in Auckland. And obviously, there's a benefit in terms of replacement for those cars as well. So yes, we've been working hard to support our insurance customers. We take on extra store has just been quite a logistical challenge, but our team have done a magnificent job of helping them.
Doug Vrame
attendeeThank you. Last question. I think we do have some more that we'll send you afterwards. But -- it's been a theme of the outperforming on the car sales. And then you mentioned your focus has been on your organic growth strategy. I mean can you talk more about that organic growth or that strategy and how it's kind of led to some of the success?
Todd Hunter
attendeeYes, sure. I mean our organic growth is largely kind of ceded on 2 things. And one is really beefing up our capability in vehicle sourcing and in vehicle sourcing domestically. So we're importing very few cars now from Japan. We're buying a large number of cars locally and effectively recycling those into the used car pool and opening and being in more places, and that becomes critical to this vehicle sourcing strategy. So it's very much a service. When people come and sell a car to us, they are leveraging a service that we can offer and the closer we are to customers are there more likely they are to use us. So the branch expansion strategy, the focus on vehicle sourcing has been critical to the growth that we've seen in auto retail, et cetera.
Doug Vrame
attendeeWell, Todd, thank you very much. Appreciate you also putting together the slides and taking the time to go over things with us today. So thank you.
Todd Hunter
attendeeThanks, all. Thanks, Doug.
Doug Vrame
attendeeSo our last presenter today, and again, if you have more questions for Todd or Mark, please fire them away, we'll get the answers back to you. Last presenter today will be Vital Limited, and we've got Jason Bull, the CEO. Vital provides fundamental infrastructure and communications services that are Vital to New Zealand. And Jason has his background helping members, senior positions across the telecoms, logistics sectors and became actual -- actually CFO of Vital in 2016 and is now the CEO. So Jason, thanks for joining us, and I will turn it over to you.
Jason Bull
attendeeDoug, I am unmuted. Can you see the screen there, okay?
Doug Vrame
attendeeYes, all good.
Jason Bull
attendeeExcellent. Thanks all. So yes, you've been on board with Vital since 2016, as Doug Chetwynd assumed the CEO role within 1 year ago, April last year. So I'm going to take you through basically a bit of a snapshot of who are Vital, what are we doing? What are our assets, on the growth path through that, a little bit around financial performance and where to from here. At first, Vital, which is formally known as TeamTalk and CityLink is also 100% owned by us also, we rebranded several years ago under 1 arm, a couple of our key assets that we are. So Vital own and operates fiber infrastructure across Auckland and Wellington CBDs. What does that sort of mean? We're within -- so our target is more through business, not residential as such. And we we're in sort of around 550, 600 buildings around Wellington, anywhere from sort of the ones that have bought out through Seaview and [ Bituoni ] and through the CBD. And in Auckland, we've got a skinnier network up through the CBD there. We're also the largest commercial provider of nationwide radio communications in New Zealand. So you can call LMR or land mobile radio. We've got sites across -- we've got several sort of networks there, analog, digital private networks. And we -- those networks are across 200, 300 sites across New Zealand. That's not a key part of the business. We also provide managed services to the likes of customers such as PowerCo and so forth. So we see them as relatively attractive network assets. The cost of sunk into these. We have done a significant amount of capital investment over the past 3 or 4 years on both sides. So in Wellington, we spend a lot of money under grounding our fiber updating the electronics on the side of that. And for those who -- those of you have been following us and looking at our spend, our capital expenditure has been significantly higher as a percentage of revenue over the last 3, 4 years, and I'll touch on that shortly, but it's decreasing significantly. And also in the radio space, we built a new digital radio network in that space that just provides a lot more features, manned down, safety features and so forth. So -- and that's base. We've really gone through, I guess, a phase of -- if I looked at my 6 years in the company, we came in, we moved on with -- we sold an asset called Farmside. We're a bit of focus on capital management to the capital raise several years ago now to enable building the new assets. And we've really transitioned from sort of the capital side of things into the build. And now we're really shifting into network utilization, driving growth, go-to-market and how do we succeed in actually driving more customers onto our networks and optimizing the cost to serve and focus on what I would call free cash flow. And I'll talk about that shortly on the next slide or 2. We've also undergone a little bit of change obviously in the last year or 2. We've had a new Board. We've got John McMohan came on in August as our new Chair. Our Board now has reduced down to 4 directors. And I came on, obviously, well, on the CEO role 12 months ago as well. So it's a big effort for ourselves to just reset we're holding ourselves accountable for sure. We've published and turnaround metrics for this year FY '23 and also FY '24. And we certainly reaffirmed our FY '23 metrics when we were releasing our half year results a couple of months ago. So the path to growth here and just break these into 2 sort of areas, fiber and radio. So I've mentioned we've built -- so what's important to us, if I take the fiber space is developing, being our channel strategy there. So we look at fiber it would be roughly 70% of our revenue through fiber is what we call through channels, such customers is us selling through, say, at 2 degrees of Spark, Phoenix, [ Sithelo ], those sort of businesses who then sell on to the Iberian customer. So our big focus is in that space to get the growth. And what's really required there is we were a little bit behind the April with how to make that process of procurement and fulfillment as easy as possible. So we're spending a lot of effort in the last 12 months, removing the barriers for the customer. So a lot of investment in the moment around web portals, APIs, maps and all that and provisioning and so forth in the background and spending a lot of time with our channel partners and listening to them. Because we -- our key kind of competitors in the space are the courses and the vectors for example. And so we -- here we've got the ability to utilize what I would call our competitive advantages. I'm a nonregulated entity. So I can see commercial pricing. I've got the advantage of having my own team driving around in their bands around Wellington. We're agile and dynamic as a business and intimate and close with our customers. So to make all that's happened, we've been investing not significant at all, but just been very smart in how we invest in sales and marketing capability, and that's why I mentioned the portal and then that sort of size. And so we're aggressive -- so we are aggressively targeting growth. Now you can sit there and away and look at fiber, a little bit of a commoditized product and maybe a saturated market, but there's a lot of market share that we can take. And we don't need to take a lot of market share to move the dial in our business. You're talking around our fiber space, when you look at our reports and so forth. So it's $9 million to $10 million of annualized revenue. And the advantage there is putting on to our network, cost of acquisition is very much little because we've obviously sunk the fiber in that and there's not really too much cost of acquisition of your business. So it's just smart about how we target getting some more market share and the new stuff. And also just being smart on we've effectively lowered our cost to serve on this network and significantly more on the radio side, which we'll get to shortly. So really, it's a new circuit -- new circuit game. It's when the business makes it easy for our customers and the way we go transitions to margins. If I take the radio space, we are the largest commercial rate network in New Zealand. And the strategy here is we've got all of our customers in the space. Now our competitors in this area have been more probably regional players. So we've really worked hard recently on a wholesale sort of wholesale channel play in the space as well. And what that is, is some of the regional dealers out there have a very intimate relationships with customers and the goal here, again, is market share. And we're seeing some early positive signs of this where let's utilize Vital's network as the network of choice that we can wholesale through to the dealers who then on sell to the customers. They can I can utilize and fulfill the capacity that I have on my network. The dealers and the marketing entrants don't build their networks as well and compete against each other good cash flow for them and also good for us business in that space. And we're seeing success. We've signed up sort of 15 to 18 wholesale agreements around the country. And I think in the half year results, we had seen through -- we'd probably acquire say, 500 new connections through this sort of strategy. And again, it's being smart. We're very much what I see is our strength is around being a network operator in fiber and in radio and how we then -- the key then is in how do we successfully utilize the ecosystems out there, channel partners and so forth to work on our behalf to motivate and incentivize them but to fill our networks up, which is fundamentally a sum cost. Now one of the other big pieces of work we've done is lower in what I call is our cost to serve on radio networks. So when you're across 300 or 400 high sites around the country and so forth, it can get quite expensive. So we're now seeing the benefits of recent capital investments over the last few years is obviously with more modern technology out there is dropping the cost of ongoing receive maintenance and so forth. We've optimized the network. So we're on less sites and so forth. And what we're starting to see is what we're saying is the last half year results, we were 15% year-on-year reduction in OpEx costs, which are sustainable ongoing, and there's more fine-tuning taking place in that. So for context, we've probably taken that equates to about -- we're taking about $3 million out of the business on an annualized basis over the last couple of years. And there's a little bit more space for us to go there. And another area where we're seeing is a bit of a sweet spot in the business is our utilities customer base. So when I talk about utilities, I'm talking about say power companies, be it regional counsels and so forth. So the power codes, the units runs on our atrocities, we're all very good customers of ours and leveraging the growth in the space there. So -- and again, we also have coming the radian fiber there's effectively some microwave networks around the country, which we use one for internally to move back area data around the networks, but 2, we actually on sell some of that as well. So we sort of see utilities is a strong space where we can link up the fiber, the radio to managed services. We have a 24/7 knot. We have capability in our business across design our IP, a lot of tech engineering field management skills and so forth, so utilizing that base. So we're pretty clear on where our path to growth is and it's leveraging the wholesale channel model but not taking our eye off what I'd call key direct customers such as some of those utilities that I mentioned. So turnaround metrics and financials. So we published these late last year, I think it was during the AGM. And we also published our first half results a couple of months ago. So one thing I will call out just on our financials, we talked about adjusted EBITDA and adjusted profit. Some of the NPL financials quite a lot as a classic accounting standard of IFRS 16, accounting for leases. So this is much more of a reflection of actually true free cash flow is through EBITDA that most investors would be comfortable with. So if we look at our outlook this year in FY '23, the adjusted EBITDA of $5.8 million, $6.5 million. We've reaffirmed that side of things, we came off a tough year last year for some of those. I mean we took some rather solid and significant impairments. And our underlying loss last year would have been a couple of million dollars. And so this year, we've turned it around significantly. We're on target to achieve these adjusted EBITDA numbers. It's a relatively solid percentage and looking and returning to profit after last year. And I think importantly, is managing our debt profile. So at this stage, free cash flow is the mantra around this business, stabilize the revenue, get our sort of strategies working there, we're certainly optimizing our cost base, and I mentioned briefly capital expenditure. Well, capital expenditure, we have taken that from -- or 2 years ago, I think it was about $8.2 million for the year. This year, we're going to be around the $4 million mark, so you can see how that now is decreasing significantly, and we expect that to fall further in future years as the capital expenditure we undertook over the last 3 to 4 years, really was a catch-up over a lack of investment from some earlier years. And actually, the capital investment that's gone in, it's the long asset life cycles. So it's not like that's a regular amount that needs to continue to happen. Something else, which is pretty solid. I mean recurring revenue in our space is, give or take, roughly 90% of our ongoing revenue. And I mentioned before that we've had 15% out in operating cost savings. And we are getting the benefits and seeing the first connections under our sort of a wholesale model and CapEx I mentioned. So from a -- so we're very focused on our operational turnaround plan. And FY '23 is couple of months to go. And yes, as I said, we've reaffirmed that sort of guidance and range and holding ourselves pretty much accountable to that. And I think really, so -- in a nutshell, looking ahead, look, it's positive. We've had a modest recovery in the first half. We're pretty happy about that of the stage. There's more we can do, but there's good -- there's early signs out there of the turnaround. The current reset strategies, it is all about positive free cash flow. We've heard earlier about the impact of interest. On interest is starting to hurt us a little bit now compared to, obviously, where we were 12 months ago. So our management plan here is the free cash flow and certainly in the short term is to focus on that debt reduction and deleverage the balance sheet more. A wireless channel strategy, which is the radio side that is absolutely underway. As I mentioned, the 15 or 18 wholesale agreements we got signed up and seeing some of the first connections come on board, and we're well underway with our reset of our what I call our wired strategy or the fiber strategy, making some good progress in that space. And yes, our FY '23 was reaffirmed as we said. So that's where we're at. And we I think the subtle change in the business as well, which I think is incredibly important, and we're all pretty proud of here is that our office Vital culture, we've really swung that around, and we've -- we use a metric out there called office by the tool, and we've turned that around a net 40 points in just the last 12 months, which is significant. And underpinning the success of all the other change really is having the people on Board, and it's not just our own staff. It's our channel partners, it's key service providers be it down as events, our technology partners, be it your Nokias and your takes and your Motorolas. We're all sort of in this together and working well together. So I could possibly -- no one wants to read disclaimer really, I could pause it there.
Doug Vrame
attendeeWell, thank you, Jason. That was fantastic. I'll skip the disclaimer. Lot of questions coming in about the new radio network, and you talked -- I guess, just talk a little bit more about that, some of the I guess, opportunities in leasing capacity, and you mentioned some of the success with the 15 so far. Where do you see that going? And how much more opportunity is there with that said?
Jason Bull
attendeeYes. Well, look, I think when you look at the market out there in LMR radio, there's obviously been some threats with 4G and LTE or cellular coming through and so forth a little bit. However, there's still a strong demand for LMR radio. So the play there really is this wholesale play where effectively our network becomes more the network of choice across the business and the other smaller players who had some networks out there that are aged instead of them replacing that. They're actually clipping on to ours, and we use that sales channel through. So there's absolutely growth there. I think where I talk about the 500 of the connections, that's sort of up around probably your Whaiti Kuranui region. So there's certainly more that can be done. There's more -- there's certainly headroom in there to grow capacity there without much more, say, capital investment to allow that.
Doug Vrame
attendeeYes. A question came in. I'm not totally familiar, but how does the recent announcement by Vodafone and Starlink impact the radio business?
Jason Bull
attendeeYes. Interesting is it. Well, Starlink, there's always a place to play for Starlink. What we see with this at the moment is Starlink is -- there's a place for Starlink absolutely. And initially, I think with that coming in, it's going to be -- I think it's text initially and maybe voice will sort of play later on. Something with the radio space is early, now voice is still taking on that space and also, it's the criticality. So I get Starlink, it's going to be a good product, but I think what we offer is, again, we're offering a service above that. So if you're talking about some of the microwave resiliency or secondary connectivity we provide to, say, DHBs and so forth. It's also backed up by a 24/7 network operations center and SLAs attached to it. So it's more that, let's say, a business-grade carrier emergency services grade. So Starlink is something we absolutely watch. You can put a little bit of street on some of our business, but it's also something we can leverage as well. So we're still pretty confident about where we sit in our networks and having probably suddenly differentiator of value to it as opposed to say that maybe the 1 New Zealand sort of residential consumer play.
Doug Vrame
attendeeThank you, Jason. A great presentation, and thanks for the answers. And thank you very much for putting the slides together and joining us. I really appreciate it. Just say to the viewers out there. Again, feel free to send more questions in. We'll also send a link out if you want to watch us again the presentations. But thanks to everyone for joining us and again, to our 3 companies, we appreciate you taking the time, and we'll see you on the next one. Thanks.
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