Tanla Platforms Limited (TANLA) Earnings Call Transcript & Summary

July 21, 2023

National Stock Exchange of India IN Information Technology Software earnings 56 min

Earnings Call Speaker Segments

Operator

operator
#1

Ladies and gentlemen, good day, and welcome to Q1 FY '24 Earnings Conference Call of Tanla Platforms Limited. [Operator Instructions] Please note that this conference is being recorded. I now hand the conference over to Ms. Ritu Mehta from Tanla Platforms Limited. Thank you, and over to you, ma'am.

Ritu Mehta

executive
#2

Hello, and a warm welcome to our Q1 earnings call. Joining with us today are Uday Reddy, Founder, Chairman and CEO; Deepak Goyal, Executive Director and Chief Business Officer; and Aravind Viswanathan, CFO. Uday will share his perspectives on business imperatives and strategic progress made by us. After opening remarks, we'll be happy to engage with the participants and address their questions. Before I hand it over to Uday, let me draw your attention to the fact that today's discussion may feature statements that are forward-looking in nature. All statements, other than statements of historical facts, could be deemed forward-looking in nature. Such statements are inherently subject to risk and uncertainties, some of which cannot be predicted or quantified. A detailed disclosure in this regard is mentioned in the results presentation that is uploaded on our website. Audio recording and transcript will be available on the website soon. Now I hand it over to Uday.

Dasari Uday Reddy

executive
#3

Thanks, Ritu. Good afternoon, everyone. Thank you for joining this call. I would like to make 6 points before we get into the Q&A. First point is we have given a very detailed investor presentation and shareholder report which proactively addresses a lot of potential investor questions. It is our intent to be the best-in-class on governance, and we're constantly improving our disclosures to provide more insights on our business to investors. From Q1 onwards, we have started reporting EBIT for both Digital Platforms and Enterprise Communications business to help investors track these businesses separately. The second point is our financial performance. We have delivered [ exceptional ] results in a seasonally weak quarter. I have always talked about importance of the financial discipline. We run our business at 20% EBITDA, with a 76% conversion of gross margin into EBITDA while generating strong cash flows of almost around INR 90 crores. The third point is on investments. We have invested close to INR 15 crores on our new platforms in the current quarter. And we have made a big bet on the enterprise business with INR 375 crores acquisition of ValueFirst from Twilio. Fourth point is on our innovation. Wisely ATP, our patented anti-phishing platform, is our landmark innovation. We completed proof-of-concepts with 3 leading banks on Wisely ATP. And Q2 will be the quarter focused on accelerating our GTM and our commercial holders. The fifth point is on our Enterprise Communication business. We are now in the phase of price expansion in this business, and we have visibility of price increase in some parts of our domestic business over the course of Q2. Finally, we completed the acquisition of ValueFirst India business in July, and we will complete the acquisition of International business by end of Q2. We are very excited by the synergies. And we are on the track to move this business to double-digit EBITDA in a couple of quarters. In summary, we are firing on all cylinders. And I'm sure it's quite evident from the presentation and the note, which is distributed to all of you. And now I'd like to hand it over to -- and we're happy to take questions from you now.

Operator

operator
#4

[Operator Instructions] The first question is from the line of Meet Rachchh from Equirus Capital Private Limited.

Meet Rachchh

analyst
#5

Congrats on very good set of numbers. So first question is in terms of the new contract with the world's largest e-commerce company. So just wanted to understand what is the nature of business that we are -- that we have signed the contract for. And what is the revenue potential for FY '24 from that contract?

Deepak Goyal

executive
#6

Deepak here...

Aravind Viswanathan

executive
#7

Yes. So Meet, I'll ask Deepak to give you a context on the kind of business we will do on the customer that you mentioned.

Meet Rachchh

analyst
#8

Sure, sure.

Deepak Goyal

executive
#9

Yes, Deepak here. So we have signed a contract to serve them for all their terminations into India, all their messaging termination into India. So it has NLD, which is domestic type of messages. It has ILD messages as well. So it has both. So it's a mix of both, and we've signed for both the messages. So it's a comprehensive contract that we've signed with them. And as far as the size of contract is concerned, that is something which we will not be able to share at this point.

Meet Rachchh

analyst
#10

Okay. Okay. Okay. And second, in terms of -- yes. Second is in terms of the proof-of-concept that we have done with 3 of the largest banks. So in the letter to shareholders, it is mentioned that in Q2 beginning, the commercials will be closed. So just wanted to understand what is the revenue potential from those banks, basically?

Dasari Uday Reddy

executive
#11

Deepak?

Deepak Goyal

executive
#12

Yes. So we have signed a proof of -- I mean, we have completed PoC with the 3 banks. And as Uday mentioned, in this quarter, Q2, we should be able to sign all 3 banks commercially. In terms of the numbers, I think we would be able to share post Q2. Let us first get the commercials signed.

Meet Rachchh

analyst
#13

Okay. So apart from these 3 banks, how is the pipeline looking for that product with respect to...

Deepak Goyal

executive
#14

The pipeline is very solid. Pipeline is very solid. We -- initially, we ourselves only started with 3 banks, because we just wanted to see whether things are working fine or no. And now we have already -- in Q1, we have met a lot many other customers, and we have a great interest coming in from those customers as well. So in Q2, the target is not just to sign these 3 customers, but to sign many more. And we are in advanced stages with them as well. And I forgot to add one thing about our -- the e-commerce customers, the global e-commerce customers, that we are the only one with whom they have -- they will be having now direct connection. All this while they were working with international providers, and those international providers in turn would connect with the domestic providers in India. Now this is the first time they got connected with directly -- with the direct provider. So it's this volume, and we are very hopeful that we would be able to ramp up their -- most of their volumes maybe in the next 2 to 3 months' time.

Meet Rachchh

analyst
#15

So in that e-commerce company, what would be our peak market share once we go at full throttle, both in NLD and ILD?

Deepak Goyal

executive
#16

See, we always try to go beyond 60%, 70%. So this is what we would give a target for.

Meet Rachchh

analyst
#17

Okay. Okay. Okay. And last question is in terms of the pricing. So we have some visibility of price reset in Q2. So just wanted to understand what would be the quantum percentage, if you can share some color? And how will it play out?

Aravind Viswanathan

executive
#18

So let me start on that, and then maybe I'll ask Deepak to add on it. So this is a little dynamic thing. So to quantify now, I think for all of your questions, that's going to be our answer that most of the quantification of these will be clear by end of Q2, right? And therefore, we will probably be able to address these from a financial standpoint at the end of Q2. But I think there is a larger message in terms of how the market is playing out, so from a price perspective. So maybe I'll ask Deepak to give color on that, because that's quite exciting. And as we go through this process, we will discover in terms of the impact, and that we will communicate as part of our Q2 results.

Operator

operator
#19

The next question is from the line of Balaji Subramanian from IIFL.

Balaji Subramanian

analyst
#20

Congrats on a great set of numbers, and appreciate that extra disclosure. So I just have one question. It's more of how the industry is headed in the medium to long term. If we look at the kind of deals that have happened in the last 1, 1.5 months in the sector, I think probably, what we are seeing is CPaaS players either selling themselves to larger enterprise players or telcos so that CPaaS becomes one of the many offerings which these companies offer alongside other offerings like cloud, security, et cetera. So keeping that in mind, how do you think Tanla is kind of going to compete with these players who will be probably looking at bundling and there could be some cross-subsidization, et cetera, as far as offerings are concerned? So that would be my only question.

Deepak Goyal

executive
#21

Before Uday answer this, Uday, I just want to say a few things here.

Dasari Uday Reddy

executive
#22

Yes, yes, please. Yes.

Deepak Goyal

executive
#23

So, hi Balaji. So if you really see Tanla acquired Karix a few years back, now they acquired ValueFirst, Gamooga. And if you see, Tanla is already providing bundle of services, right? So it is not just -- if you really look at it, Tanla launched Wisely ATP, which is absolutely a different product. It's not a CPaaS product. It's a security product. It's an anti-phishing product, okay, which gives us a very huge credibility, being handled with all our large BFSI customers and so many other customers. So it gives us a huge -- I mean, I would say, edge over others. Right. So this is -- so we are already doing that. Over to you, Uday.

Dasari Uday Reddy

executive
#24

Yes. Thanks, Deepak. okay. So Balaji, anyway Deepak has covered most of the points. The way we see is like the enterprises are not just looking for bandwidth or voice or any of the telco services. What they're looking at -- and there is a huge competition there. That's number one, right? Number two is, as Deepak mentioned, like they are looking at products which are going to protect their users, that is from customers to customers. That's number one. Number two is they also would like to work with someone like Tanla who is going to help them compliant, okay? We are the ones who have helped them -- helped all the enterprises in India to comply with the TCCCPR 2018 June regulations. That's number one, right? And the PDP is around the corner, okay? And we are very, very conscious about the fact, right, and the bill. So we are developing, we're investing a lot of our products and platforms and services to cater to the enterprises. So we don't have any competition. If you look at our bouquet of offerings, we don't have absolutely no competition in India. And probably, it looks like we don't have -- we do not have any competition outside India also. What -- the telcos are buying the assets, I think they have a plain vanilla connects, and we are not there to compete with them.

Operator

operator
#25

The next question is from the line of Deepak Sukhani from [ Reds Capital ].

Unknown Analyst

analyst
#26

Congrats, Uday and Tanla team, on great set of numbers and excellent presentation, disclosures and the Q&A materials. I have 3 quick questions. First is I can see CapEx of almost INR 100 crores in the last 6 months. Can you kindly elaborate what are these for?

Aravind Viswanathan

executive
#27

Sure. Let me take that, Deepak. I think 2, 3 big things, right? One is, obviously, we have accelerated our platform investments, right? With Wisely ATP and some of the other platforms that we've been building. So that is one big ticket for the CapEx. The second is in terms of the innovation center that we had done, right? So between -- these are the two big tickets that has kind of increased. I think you will see normalization because the innovation center CapEx is largely done, right? But the platform investments will continue to happen because that's the bread and butter of our business. So we will continue to see some amount of CapEx as far as that is concerned.

Unknown Analyst

analyst
#28

So does this include any new platforms which you are working on? Or just the existing ones which are under offering?

Aravind Viswanathan

executive
#29

This is under development, a lot of them, right? So we've talked about Wisely ATP as an example. So some of them will get commercial. But in some sense -- and Uday keeps talking about it, we are on a perpetual motion of innovation, right? So we can't rest on existing. So we keep building and coming out with new platforms. So I think this is something that will continue for the quarters to come.

Unknown Analyst

analyst
#30

Got it. My second question is about the largest e-com contract. Usually, these are bided to low-cost bids, I may be wrong. So my question is, did we get this contract basis better pricing or better tech offering?

Deepak Goyal

executive
#31

Better tech offering, Deepak. As I mentioned earlier, this tech giant was looking for direct providers in India. And obviously, we were their first choice. And we were in -- and this is how they selected us after thorough discussions over the period of the year.

Unknown Analyst

analyst
#32

Right. That's amazing. My last question is Wisely ATP. Will it primarily be only for BFSI sector? Or do you think any other sector could potentially use them?

Deepak Goyal

executive
#33

Deepak, any brand, whose name is getting misused would be our potential customer. Let's say, for example, you get -- you might be getting messages from Adani Electricity or Tata Power and all of that, that your electricity is -- connection will get disconnected, right? So -- and these are all scam messages. So even those are affected by all the phishing messages. Then there are job frauds. Jobs have been offered using Amazon's name or Flipkart's name or maybe State bank of India's name. So there are -- so it's a very -- if you really ask, the TAM is really big. But our initial focus was BFSI. That's why I mentioned BFSI, but it will move to a lot of other verticals as well.

Operator

operator
#34

We'll move on to the next question that is from the line of Amit Mishra, an individual investor.

Unknown Attendee

attendee
#35

Hi. Am I audible?

Operator

operator
#36

Yes, sir. Please proceed.

Unknown Attendee

attendee
#37

Firstly, congratulations are in -- should be given to the whole team. Very, very good performance in Q1. And also the client additions, which are very good. So 80-odd clients we have added. And less said is better, it's about disclosures, it's unparalleled in the industry. I have not seen such disclosures from any company. So thanks a lot. We are setting example in CG for the rest of the market, I would say. So I have 2 questions. First one is on the partnership with Kore.ai. So we did a partnership with them in June 2022. And according to what we discussed earlier, they deal with pretty large accounts. So I wanted to know, they have longer lead time. I think Deepak has mentioned earlier, 6 to 8 months. So I want to understand where we are in that partnership. Have you done any -- onboarded any client or we are doing POCs with them? Or there is no progress? So can you please give some color on that, Deepak and Uday, both?

Dasari Uday Reddy

executive
#38

Deepak?

Deepak Goyal

executive
#39

Yes, sure. So Amit, yes. So as far as our Kore relationship is concerned, yes, as I mentioned earlier, the lead time is pretty large. And we have, in fact, won a couple of customers already. But it will -- it takes time to in fact even onboard them. So currently, they are on onboarding stage. But as any new relationships -- because they are based out of U.S., they were handling American customers and then now in India. So any new relationship takes its own time and goes through its own ups and downs. So we are into that phase. We are -- so I mean, we have a solid pipeline for that. We have met many customers. And right now, we are just going through the phase of understanding better about their requirements and how we can -- how Kore can serve them. So it is taking some time, but it is on track.

Unknown Attendee

attendee
#40

Right. So which geography we have this one customer with Kore.ai?

Deepak Goyal

executive
#41

India itself. We actually closed one of the good banks in India.

Unknown Attendee

attendee
#42

Okay. Okay. So other geographies, nothing so far, but we are still making contacts or setting...

Deepak Goyal

executive
#43

We have one very -- one customer, very way advanced stage in Indonesia as well.

Unknown Attendee

attendee
#44

Indonesia. Wow, great.

Deepak Goyal

executive
#45

Yes. Yes.

Unknown Attendee

attendee
#46

So for the second question, actually, it relates to enterprise business. This is -- I've been noticing we have these Q1 and Q2. And I've noticed in the past, we have solid jump. So this is how, I think, industry is organized. From Q1 to Q2, there is a solid jump. So we used to have -- like in '19, we had 24%; '20, we had 28%; '21, we had 34% from Q1 to Q2. Of course, last year was a little bit disturbed because of -- we lost a customer, a big customer. But is it fair to say that this is sort of a thumb rule of like Q1 to Q2, we can assume like 20%-plus sort of jump? Because I understand that it's a festival season in India. The campaigns, their preparation and everything starts in Q2. Is it fair to assume on an average?

Deepak Goyal

executive
#47

I mean, firstly, Q2 is not a festival quarter.

Unknown Attendee

attendee
#48

Yes, I know. I know. But the revenue profile, will you start preparing for that, probably, I don't know. But the revenue jump is the biggest in Q2. So I just wanted to get some sort of -- is there kind of a business, how business is set up in CPaaS industry? Or it's just specific to Tanla? And what would be the fair percentage to assume?

Deepak Goyal

executive
#49

It will be tough to give any specific number right now, Amit, okay? But just want to tell you that in Q1, we have some uptick because of IPL also, which was not there in Q2, right? We had...

Unknown Attendee

attendee
#50

Can you put a number on IPL jump? Is it possible?

Deepak Goyal

executive
#51

That number, I leave it on Aravind, but I'm just giving you a little high level -- this thing, right? Yes.

Unknown Attendee

attendee
#52

Aravind, could you...

Deepak Goyal

executive
#53

Yes, Aravind, please.

Aravind Viswanathan

executive
#54

So I'll tell you just before that, right, just to give you a little bit of a context. Q2 has historically been high because in the couple of years that you mentioned, we had an ILD price increase in July, right? And that has really skewed the market in many ways because those price increases were high. We had certain amount of ILD price increase benefit in Q1 this year. So that's something that one needs to normalize when you look at historic data, right? So that was one point. It is difficult -- see, IPL is more a season in terms of where multiple customers do incremental spend, right? So you don't really call out. We just know that there were more volumes in some form, right, that we've seen in -- due to IPL. The domestic business historically picks up in Q2 vis-a-vis Q1, right? But I think there are multiple factors now with other pieces of business becoming large, right, that it's not only one dimension. So it is difficult to kind of quantify, and I don't want to kind of be cornered into a guidance for Q2. But when you're looking at historic data, it's important to note that there are multiple other factors beyond that also needs to be accounted for.

Unknown Attendee

attendee
#55

No, no. Guidance was not the intention to get, but I noticed like 3 years in a row, like '19, '20, '21, we had 24%, 28%, 34% uptick in -- from Q1 to Q2. But that's okay, that we can leave it at that. Just -- if I can squeeze one more question. For the combined entity for Tanla and ValueFirst, eventually, where would be our total employee strength? What is the comfortable level you see, where we will end up?

Dasari Uday Reddy

executive
#56

Amit, it's too early to comment. Sorry, Aravind, go ahead. Go ahead.

Aravind Viswanathan

executive
#57

No, no, Uday. I thought, let me give the facts, right? And then we can improve, right? So if you look at overall as we announced ValueFirst has about around slightly more than 450 employees, and Tanla has been at around -- it's consolidated. Tanla is around slightly over 600, right? So that -- so the combined entity would have a head count between 1,000 and 1,100, right? That's where we start as a base, right? Uday, I'll leave it to you in terms of thought process on that.

Dasari Uday Reddy

executive
#58

I guess, I want to say the same thing, Aravind. Thank you.

Operator

operator
#59

[Operator Instructions] The next question is from the line of Ram Tavva from ExcelR Limited.

Ram Tavva

analyst
#60

So I have a couple of questions. The first question is related to the Tanla ATP. Tanla ATP, what would be the total addressable market for this ATP in the future to come? I mean, not immediately in the next few quarters. Probably if you can say a couple of years. In terms of revenue, what will be the total addressable market under -- protect, right, under the protect segment on Tanla ATP? That's the first question.

Aravind Viswanathan

executive
#61

Ram sorry, I could not hear your...

Dasari Uday Reddy

executive
#62

I think you are...

Ram Tavva

analyst
#63

Can you hear me now?

Dasari Uday Reddy

executive
#64

So Aravind, he is asking about Wisely ATP...

Ram Tavva

analyst
#65

Yes, what would be the total addressable market for the next couple of years if not more, the total addressable market under protect -- Tanla -- ATP -- Wisely ATP in India?

Dasari Uday Reddy

executive
#66

Yes, Ram. As Deepak mentioned, like we are about to close commercials with very large banks in this quarter. And we are pitching to other brands as we speak. So I think we will come to know over a period of time over the course of a couple of quarters. So what's a TAM, like and so on and so forth. It's too early to comment.

Ram Tavva

analyst
#67

Because see, I saw one of the slides in your presentation under protect. You've mentioned that INR 0.3 billion will be by 2023 or 2027 with the total addressable market under the protect categories, Tanla ATP and network. So I just want to understand on what basis -- whether that entire INR 0.3 billion will be the total addressable market for us?

Aravind Viswanathan

executive
#68

Yes. So Uday, maybe let me...

Dasari Uday Reddy

executive
#69

Go ahead, Aravind.

Aravind Viswanathan

executive
#70

Yes, sure. So I think what we have done there, right, Ram, it's wrong to look at it as just an ATP market. We've talked about how our platform addresses all the buying centers, right, across engage, communicate, protect and experience, right? So you know that -- and we have compartmentalized our existing platforms under these 4 buckets. So what we have assessed the market, if you are talking about -- it's not overall protect market, some of which gets addressed by our existing platforms, but we'll keep innovating and building in new platforms there, right? So the way -- the good way to look at it is that Wisely ATP would be a subset of the number that we have mentioned there in terms of dollar billion -- $300 million or so in India, and which will kind of expand. But it is not to say that it's only ATP, it will have -- it covers the entire spectrum of customer spends there. So you could say that -- when you look at Wisely as a platform of platform and if you look at protect as an area from a buying center standpoint, that has this kind of potential and ATP is one of the products. So that's not a reflection of TAM of ATP per se, but it's a larger discussion in terms of how to look at our business.

Ram Tavva

analyst
#71

Okay. Got it. And I have another question because I'm -- maybe this question will look dismay -- very near to the subject. So I want to understand, who would be the potential customers for Tanla ATP? Is it just telcos or even the enterprises? Why I'm asking this question is, normally, the fraudsters, when they send a phishing SMS, they choose one of the enterprises as a target and they send the SMS to the users and they try to swindle the money through various ways and means, right? So is it the telcos who will filter using the Tanla ATP? And if it happens to be the enterprises, how are they going to do it? See, for example, let me take example of HDFC Bank. So HDFC Bank by themselves, they don't send any phishing messages, right? But how HDFC will be a potential customer for us, further HDFC customers for this anti-phishing? I hope I put the question properly.

Dasari Uday Reddy

executive
#72

Yes, Ram, the -- so it's a good question. So the way it works is the ATP platform has to be deployed with the telcos, okay? So we need to have a -- so we need to have a deployment with the telcos to start with. That's the number one point, right? And two is -- but the bank is the one who has to protect their users, okay? So in this example, bank has to pay the money to us, and then we keep our revenue share and pay the remaining amount to the telcos. So the bank is a spender, and ourselves and telcos are the earners. That's how it works. So unless until the telco decided to charge the mobile user directly, okay? In India, what we decided is to charge directly to the enterprises, not to the users because of the low ARPU in India. If the ARPU is very high in certain markets like mainly Saudi and so on and so forth, probably we can look at charging the users. But in which case, we don't really approach all the enterprises that -- whichever the user wants to safeguard himself from the scammers, they can always subscribe to our subscription. That's what we're looking at as we speak.

Ram Tavva

analyst
#73

It means to say that the HDFC Bank will pay for these services, which are the SMS that had been sent to HDFC customers, right?

Deepak Goyal

executive
#74

Yes, yes, yes. So yes, so we would charge per user per month.

Ram Tavva

analyst
#75

Okay. Okay. And -- so I also saw in one of the slides that no -- the TRAI urged -- not the slides, I saw the news that TRAI urged the other telcos to come up with the kind of solution similar to our ATP. So any update pertaining to other telcos, any progress on that?

Deepak Goyal

executive
#76

Yes, we are in touch with all telcos. And as we speak, we are running the PoC with one of the largest telcos in India. We already deployed with the VI and [indiscernible] but we are not -- we are doing the PoC with one of the largest telcos in India. And of course, we are talking to all telcos.

Ram Tavva

analyst
#77

Okay. Okay. And I have one suggestion. I mean, I'm writing -- I wrote a few questions to the investor relations, but hardly received any response. So probably, if you can just look into it from the investor relations to get a proper response for the questions, what we ask.

Aravind Viswanathan

executive
#78

Sure, Ram. Thank you for that feedback. Let me look at it and personally respond on that.

Ram Tavva

analyst
#79

Sure. Okay.

Operator

operator
#80

The next question is from the line of Mohit Motwani from Nuvama.

Mohit Motwani

analyst
#81

Congratulations on great set of numbers. I got disconnected in between. So don't know if this had already been answered. First question on the ILD price hike you have already mentioned. Can you give some color, maybe not quantify, but some color on the growth in this quarter? Or how much was it -- of it was driven by the volume growth and how much of it was price-driven, not numbers, but maybe some sense on that?

Aravind Viswanathan

executive
#82

Roughly, I would say that 50% of our growth, Mohit, has come through price increase, but there has been a lot of organic growth across all dimensions of the business also -- beyond the price increase.

Mohit Motwani

analyst
#83

You mentioned 50%, right, if I heard correctly?

Aravind Viswanathan

executive
#84

Yes. Slightly more than 50%. Slightly more than 50%, yes.

Mohit Motwani

analyst
#85

Sure. That's helpful. And one more question. So there were some articles which suggested that WhatsApp has increased the pricing of the messages. So has it impacted any volumes at your end? Have you seen any pressure on volumes from the customers?

Dasari Uday Reddy

executive
#86

Yes. I would say -- so volumes -- we have seen some pressure on the volumes. But since the price has gone up, so overall the revenue remain intact. But what we are seeing is when the prices go up, like this, customer takes some time because the -- in WhatsApp, a huge amount of messaging happening on promotional side and customers who are rethinking about their marketing strategies. But we feel that next 2 or 3 months' time, those volumes would be back because WhatsApp was actually able to give them a great ROI.

Operator

operator
#87

The next question is from the line of Amit Chandra from HDFC Securities.

Amit Chandra

analyst
#88

So you mentioned that around 50% to 60% of the growth in this quarter for the enterprise businesses, ILD price hike linked. So in terms of the volume, if you can share some light how has been the volume growth, especially on -- from the angle of transaction and promotional messages? Because if I'm not wrong, promotional was under pressure and we are seeing some pickup in the promotional messages. So how has that split been in terms of transactional and promotional messages? Because transactional messages has been growing, but promotional has started growing maybe this quarter.

Dasari Uday Reddy

executive
#89

Aravind, please go ahead.

Aravind Viswanathan

executive
#90

So I was just saying that we did see volume growth in the quarter in the domestic business, right? But I will ask Deepak to give color is what I was saying. Deepak, over to you.

Deepak Goyal

executive
#91

So, Amit, your question is around NLD business, right?

Amit Chandra

analyst
#92

Yes, NLD, yes.

Deepak Goyal

executive
#93

Yes, yes. So see, Amit, traditionally, the Q1 is generally weak on promotional side because customers are still working on their budget. They exhausted all the budgets by March. And new buyers are getting sanctioned and stuff like that. And things go a little slow as you rightly said that transactions are on the higher side and the promotions are not so high. So that is there. But what we -- what has happened for us is, one, as I mentioned earlier, because of IPL, because we have certain customers, there are certain -- those fantasy gaming companies and a lot of other customers who do campaigns around IPL, so we got some support from there. And we also won -- we have been getting a lot of new customers in the last 6 or 8 months' time. And we have seen that some new business is also getting added. So that's the support came from there as well.

Amit Chandra

analyst
#94

Okay. Now also, have you seen any kind of a shift of volume from, say, the traditional SMS to the WhatsApp side, especially on the promotional kind of messaging side? And also we have seen consolidation in the industry that has been happening. So -- and we have gained market share also. So is that change our equation with telcos in terms of our sourcing costs with them? So is that we have higher market share and we can ask for better pricing in terms of sourcing cost?

Deepak Goyal

executive
#95

Okay. I'll give you your second question on the first, yes, definitely, when you have a better leverage, the volumes are higher. Obviously, you get some price advantage. There's no -- it goes without saying, it happens. And as far as your -- the first question is concerned, the volumes are shifting from SMS to WhatsApp. I would say WhatsApp has created -- has added more to the -- our overall numbers. So let's say, for example, I'll just tell you, there is a BFSI sector. The BFSI did just do not do any promotion on WhatsApp, okay? They mostly use it for transactions and for user-generated messages and stuff like that. There are e-commerce companies and there are certain segments which actually rely more on WhatsApp, and they do it on WhatsApp. Then there are other segments which find WhatsApp very expensive. So what they do is they would still use WhatsApp. So I just want to tell you, when enterprise is sending messages, price is very high on WhatsApp. But if user is asking -- user is initiating a conversation with WhatsApp, the price is very low. So what customers do, they would send an SMS campaign, right, which is much cheaper, which will have a WhatsApp link. So if SMS wants to -- if a user wants to initiate a conversation, okay, it can just click on the link and a conversation gets initiated over WhatsApp. So the overall becomes cheaper. So here, you get volumes on SMS as well as well as on WhatsApp. So it's like that, just mix of all of that, right? But yes, definitely, ROI on WhatsApp is definitely good, there is no doubt about it.

Amit Chandra

analyst
#96

And sir, my second question would be on the Wisely ATP. So as you said that the ATP product is being deployed at the telco level. So is it part of a telco will only have a single product for anti-phishing or there can be multiple product installed by a single telco?

Dasari Uday Reddy

executive
#97

They go with one supplier, not with too many.

Amit Chandra

analyst
#98

Okay. And can they have their own -- because you're not -- it is not like a Trubloq, which is being billed via the aggregator, but it is -- the telco will bill the bank or the entity for the ATP services. So is it that the telco can have their own platform? And also in terms of the -- in terms of revenue share, how that will be split? So is it in the final stages? Or is it still under consideration in terms of the revenue share between telco and the aggregators?

Dasari Uday Reddy

executive
#99

If you are asking like if the telcos can outsource in terms of development and develop it, yes, absolutely, yes, they can. But this -- but we don't see any competition as of today. In future, I don't know. So that's number one. Number two, like we are about to close the commercials with the telcos. So probably, we should be able to come out with explanation in the Q2.

Operator

operator
#100

The next question is from the line of Tejas Shah from Laser Securities.

Tejas Shah

analyst
#101

Normally, shall we do acquisitions, which we have seen the last acquisition, which was basically via stock. This time, I think you have opted for cash. So have we not thought about the stock sharing Tanla shares and doing the acquisitions?

Deepak Goyal

executive
#102

So are you referring to ValueFirst acquisition?

Tejas Shah

analyst
#103

Yes.

Deepak Goyal

executive
#104

No. So that's a history, right? So we have paid out full cash.

Tejas Shah

analyst
#105

Normally, Tanla history is basically wherein you do acquisition via stock, wherein we issue Tanla shares to the acquiring company. And then the lock-in period for 12 months, 18 months or whatever, and then the business goes on. So any particular reason why we are looking for cash -- why we look for cash this time?

Dasari Uday Reddy

executive
#106

A couple of things. One is like when we acquired Karix, it's partly cash, partly stock, okay? It's not 100% stock, right? I think if I remember correctly, 55-45 towards cash, right? And so is Gamooga, it's not completely stock, like, partly cash, partly stock, I mean shares, right? So when it comes to -- then those days, we never had such a -- I mean, we never had so much of cash to pay to acquire these companies. But our option is always to acquire with cash, but not -- we don't want to dilute, that's our whole intent. But the situation now is different from where we left a couple of years ago.

Tejas Shah

analyst
#107

Okay. Second question is on the Vodafone. Now the telco is normally in problems, we hear it outside. So how quicker we get the payments from Vodafone? So is it within 30 days, 60 days or it is much more?

Dasari Uday Reddy

executive
#108

Sorry, your voice is not clear. It is breaking.

Aravind Viswanathan

executive
#109

Uday, I can answer this question. I heard that, right? So from our perspective, the important point to note is that we are a customer than Vodafone being our customer, right? So we have to pay them for the services, right? So from that sense, I don't think we have a financial exposure because for all of the things -- the amount that we spend there -- we are a much multi-fold larger customer of Vodafone than Vodafone is to us. So that's really not something which is very relevant from our perspective.

Operator

operator
#110

The next question is from the line of Anil Nahata, an individual investor.

Anil Nahata

attendee
#111

Uday, it's very good to see the progress that we have come over in 1 year from the challenging times. My first question is on the line of international business. With the ValueFirst acquisition, now we are having 2 more geographies besides the UAE business. So what is the kind of directional sense that we are pushing for in the next 2 years for our international business?

Dasari Uday Reddy

executive
#112

Yes. So as it is like we are operating out of Middle East for the last couple of years, and we are growing up revenues quite quickly, that's number one. But with the acquisition of ValueFirst, now we have access to 2 more large markets, which is Saudi and Indonesia. So we have our plans, and the 2 largest markets are very close to us in the sense like we can offer our platforms, and we also can offer our enterprise communication APIs in this market. So definitely, yes, we have a larger plan for our international plan. That's what if you want me to -- I mean, this is what you want to hear from me, right? So we have a very serious plan to expand ourselves into international market so quickly.

Anil Nahata

attendee
#113

So Uday, if I can -- though I know you're a bit averse to giving quantification, but if I can look at, like, say, for example, today, less than 10% of our revenues will be from the international markets. Can we look at a situation where we are looking at 20%, 30% of the revenues coming from the international market over the next 2, 3 years?

Dasari Uday Reddy

executive
#114

You yourself said, I'm quite averse to giving any forward-looking statements. So let's leave it like that.

Anil Nahata

attendee
#115

Okay. Fair enough. The second question that I had was in terms of the NLD price. You mentioned that there's a 3-year cycles by which the prices sort of change in the market. And in the shareholders' letter, you also mentioned that. Can you just give some more color on to that? Is it that something that you are looking at in terms of telcos increasing the price of the NLD SMS? Or is it just a better improvement in the marketplace?

Dasari Uday Reddy

executive
#116

Absolutely. The telcos are the one who has the control on the price increase. And they have already sent out the price increase to all of us. And it is effective from 1st of August. And so we also have kind of sent out mails to our enterprises, our customers. But this impact is mainly on certain NLD volumes. It does not impact on PSU volumes, this is mainly non-PSU and non-government volume. So yes, it is effective from 1st of August.

Anil Nahata

attendee
#117

So Uday, if it is non-PSU, basically it means that is -- basically the scrubbing charges that they're trying to increase, is that it?

Dasari Uday Reddy

executive
#118

Sorry, scrubbing charges -- sorry, come again.

Anil Nahata

attendee
#119

Are they trying to increase those scrubbing charges? I mean, okay, can you quantify what is the increase in the certain segment? What goes up from where to where?

Dasari Uday Reddy

executive
#120

So I cannot really qualify and quantify the statement. But having said that, all I'm saying is I'm here to confirm that the prices are all set to go up from 1st of August. That's the first point. But it is going to affect only non-PSU, non-government traffic. That's what telcos have sent the mail to all the aggregators and enterprises directly. And wherever we have the business, if it's enterprises, we also sent out mails to enterprises.

Anil Nahata

attendee
#121

Fair enough, Uday. So if I can just insist what is the order of magnitude of this price increase? Is it like 10%, 20%, 30%, just another ballpark idea?

Dasari Uday Reddy

executive
#122

It's too early to comment because we don't know. We are not -- the enterprises are the ones who are going to consummate the services. So we have to see how this enterprise are consummate and look at this price. They keep looking at ROI because these SMSs are being used not necessarily for OTP and transactions, but also for promotional like. So we have to see how the market is going to react to this price increase.

Anil Nahata

attendee
#123

Okay. Maybe then in the next couple of quarters, you will be able to give us a better idea. Is that correct?

Dasari Uday Reddy

executive
#124

In Q2, we should be able to -- in Q2 itself, we should be able to give you a clear clarity, yes.

Anil Nahata

attendee
#125

Yes. So that will be very nice. And Uday, if I can just ask a last question on the Wisely ATP. I mean, I'm very pleased to see this kind of innovation coming from Tanla and you have been spearheading some of these things. If I look at Wisely, and this is probably a follow-up question to Ram as well. So basically each of the telcos will be deploying with some partners or maybe they will develop it themselves. So Tanla already has signed up with VI, if I understand, right? You are in discussion with one of the larger telcos. But in the hypothetical situation, let's say, one or the other telcos go with somebody else. Then how does this marketing work? I mean HDFC Bank is the customer, HDFC Bank is going to be charged. So Tanla and VI will be approaching HDFC Bank as one, maybe supposed if Jio goes with somebody else, Jio will also be approaching HDFC Bank. How this thing is actually going to work? It's a bit confusing. So if you can just help understand that better, it will be very nice.

Dasari Uday Reddy

executive
#126

Yes. Again, I must say that it's a good question. I'll tell you -- let me step back, let me explain how it works like. So this SMS -- I mean, you get the SMS on both on A2P, application-to-peer SMS, which is a commercial communication on your phone as well as peer-to-peer SMS, which is a person-to-person communication, right? This platform is going to be deployed for both P2P and A2P messages, right? So that's number one, right? And this platform is deployed with the telcos, as I told you earlier. The third point is, let's say, when I go to HDFC, assuming that I have a deployment of 2 telcos, okay? All I have to tell them is what is my coverage in terms of A2P and what is the coverage in terms of P2P, okay? For example -- and what is -- and then I have to protect HDFC users like, okay? So it is a telco and enterprise coverage and whether it is A2P and P2P, so it's a combination of a bit of both, telcos, enterprises and A2P and P2P. It's a big -- it's not a complicated structure, but it sounds a little complicated, but we cracked this formal ally. So effectively, like we are here to protect the bank's users, right? If I go and commit to the bank saying that I'm going to protect all your so and so telco users, okay, and then I say that I'm going to cover 60% or 70% of my deal on the A2P traffic. So that's how they're going to pay us the commercials like. It all depends on the coverage.

Anil Nahata

attendee
#127

Understood, Uday. So that's a good point. So basically you are projecting your coverage or the A2P message and of the P2P message and doing a deal with the telco on that basis?

Dasari Uday Reddy

executive
#128

Yes. The coverage of users and the volume in terms of both A2P and P2P.

Anil Nahata

attendee
#129

Understood, Uday. And Uday, one question finally. I mean, though the presentation was very nice, but this time I did not find any mention of the Truecaller messaging. I mean I saw a huge amount of volumes in the IPL season on Truecaller and my phone was virtually having business chats from Truecaller on a daily basis. So can you give some clarity on what happened on Truecaller? I mean I was hoping it might have exceeded 1 billion messages a month or something like that.

Dasari Uday Reddy

executive
#130

I think we have covered in the presentation, but probably we might not have called out Truecaller as a channel like, but I think it comes under -- Aravind, does it comes under Wisely...

Aravind Viswanathan

executive
#131

I think OTT. So it comes under Wisely OTT. So what we've done is we've kind of consolidated across, right? So you're right. So we've not -- we've called out volumes at an overall level, Anil, we've not broken down at -- what is the component of the individual one. But you're right, we see a good uptick in Wisely OTT in Q1 vis-a-vis Q4. And that is what kind of -- if you've seen our overall platform gross margin, which accelerated to 30% plus, in the current quarter, a lot of it is driven by what we've done on the Wisely OTT channels.

Anil Nahata

attendee
#132

Okay. Thank you very much, Aravind. And Uday and Deepak, all the best to you. This is extremely good progress from last year's Q1. I hope we can accelerate this progress further. Thank you.

Operator

operator
#133

Ladies and gentlemen, that is the last question. I now hand the conference over to the management for their closing comments.

Ritu Mehta

executive
#134

Thank you, everyone. That was the last question for today. In case we could not take your questions, please -- due to time constraints, please feel free to reach out. Good evening. Thank you.

Dasari Uday Reddy

executive
#135

Thanks, everyone. Bye.

Operator

operator
#136

Thank you, members of the management team. Ladies and gentlemen, on behalf of Tanla Platforms Limited, that concludes this conference call. We thank you for joining us, and you may now disconnect your lines. Thank you.

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