Tech Mahindra Limited (TECHM.NS) Earnings Call Transcript & Summary

July 28, 2020

National Stock Exchange of India IN Information Technology IT Services shareholder_meeting 111 min

Earnings Call Speaker Segments

Kaustubh Vaidya

executive
#1

Good afternoon, ladies and gentlemen. I would like to welcome you all to the 33rd Annual General Meeting of Tech Mahindra Limited, which is being held through video conference and other audiovisual means. Before we start the proceedings of this AGM, I would like to give you an overview of the process to participate at this meeting through VC. The facility to join this AGM through video conference or other audiovisual means is being made available for members on first-come-first-serve basis. The members who have joined this meeting are kept on mute mode by the host to avoid any disturbance arising from background noise and ensure smooth and seamless conduct of the meeting. Once the Q&A session starts, Chairman will announce the names of the shareholders who have registered as speaker shareholder, one by one. Thereafter, speaker shareholder will be unmuted by the host to enable him or her to speak. [Operator Instructions] With this, I would request the Chairman to take over the -- take over and conduct the proceedings. Thank you.

Anand Mahindra

executive
#2

Good afternoon, ladies and gentlemen. At the outset, I welcome all the shareholders who are present for this AGM and would like to inform you that due to the COVID-19 pandemic and social distancing norms, your company has made arrangements for the shareholders to join the meeting through video conference or other audiovisual means and view the proceedings in compliance with the directions of the Ministry of Corporate Affairs. Live streaming of this meeting is also being webcast on the NSDL website. As the requisite quorum is present for the Annual General Meeting, I call the meeting to order. And I request all directors who are present for this AGM through the video conference, other audiovisual means to introduce themselves. First, may I request Mr. C.P. Gurnani.

Kaustubh Vaidya

executive
#3

C.P., you have to unmute and speak.

C. Gurnani

executive
#4

Yes. Thank you, Mr. Chairman. This is C.P. Gurnani, CEO and MD of Tech Mahindra joining in from Noida.

Anand Mahindra

executive
#5

May I move on to Mr. Manoharan. Mr. Shikha Sharma, please.

Thothala Manoharan

executive
#6

Joining from am my office in Chennai. I'm Chairman of the Audit Committee and the NRC.

Shikha Sharma

executive
#7

Hi, I am Shikha Sharma.

Anand Mahindra

executive
#8

Mr. Haigreve Khaitan.

Shikha Sharma

executive
#9

And I'm Chairperson of the Risk Committee and the Investment Committee.

Haigreve Khaitan

executive
#10

This is Chairman of the Securities Allotment Committee, joining from Mumbai.

Anand Mahindra

executive
#11

Ms. Rajyalakshmi Rao, please.

M. Rao

executive
#12

[indiscernible] Director.

Anand Mahindra

executive
#13

Dr. Anish Shah?

Anish Shah

executive
#14

Good afternoon. This is Anish Shah. I'm joining from Mumbai.

Anand Mahindra

executive
#15

Mr. VS Parthasarathy?

Vankipuram Parthasarathy

executive
#16

Chairman, Parthasarathy. I'm a nonindependent, nonexecutive director of your company.

Anand Mahindra

executive
#17

Mr. Manoj Bhat, the CFO; and Mr. Anil Khatri, company -- secretary of the company, are also present in the meeting. Mr. Jamil Khatri, partner and other representatives of BSR and company, statutory auditors are also present through VC. Dr. K.R. Chandratre, Secretarial Auditors of the company along with his associates, are also present through VC. The company has received 4 letters, along with the Board resolution authorization letter from corporate shareholders appointing/authorizing representatives under Section 113 of the Companies Act 2013, aggregating to 34,6225,425 ordinary equity shares of INR 5 each, representing about 35.83% with the paid up equity share capital of the company. Since there is no physical attendance of the shareholders, the requirement of appointing a proxy is not applicable. The statutory registers certificates as required to be kept under the Companies Act 2013, are open for inspection on the website of the company. The notice of the 33rd AGM, along with the audited financial stats, statements for the financial year ended March 31, 2020, together with the directors and auditors reports have already been circulated to all the shareholders. I now take the notice of the 33rd AGM and report of the directors as read. Since there are no qualifications or adverse remarks in the auditor's report, I shall take it as read. And now let me take this opportunity to report back to you on your company's performance. The year gone by saw a strengthening of the digital revolution. There was an uptick in demand led by technology upgrades and strong growth in our digital offering. We won some of the largest engagements in our history, which validates our belief that our customers appreciate the strong differentiation in our offerings and our very deep industry expertise. Your company also enjoyed an uptick in revenue growth momentum, coupled with significant deal wins. We ended the year with revenues of INR 36,868 crore, a growth of 6.1% over the previous year. The profit after tax was INR 4,033 crore. In U.S. dollar terms, the revenue was USD 5,182 million, which works out to a growth of 5.6% in constant currency terms. We generated free cash flow of INR 3,735 crore for financial year '20, and the cash balance stood at INR 8,805 crore. Your company reported USD 3.7 billion of net new deals this year, net new deal wins this year and a marked increase from USD 1.7 billion in FY '19. We saw growth momentum picking up significantly in the U.S. and the rest of the world, which grew by 6% and 11% in dollar terms, respectively. Europe was impacted by weaker macroeconomic conditions. Your company's communication business has picked up in growth after 3 years due to modernization spends by communication service providers. It grew by 6.8% in constant currency terms. And your company has invested in 5G and is positioned to capture incremental spend driven by the anticipated 5G technology wave. The enterprise business grew by 4.7% in constant currency terms despite weakness in the manufacturing vertical due to a slowdown in the automotive and aerospace segments. Our growth in other verticals, such as BFSI, technology, health care, retail and government services continued at a steady pace. The share of digital revenues has increased to 40%, 40% of total revenues, representing a growth of 33% over FY '19. And on April 15, 2019, your company completed its maiden buyback, representing 2.09% of paid up equity at a price of INR 950 per share. The Board is pleased to increase the dividend to INR 15 per share this year. The total dividend, including dividend tax, will result in a payout ratio of around 41% in FY '20. The last quarter FY '20 saw the beginning, unfortunately, of the COVID pandemic. And that pandemic, as we all know, has affected every geography, every industry, every family across the globe and has possibly seen the emergence of many call the new normal. Our associates' health is an absolute priority for your company. And significant efforts were made to ensure the wellness of all employees. Continuity of services for clients was, of course, an equal area of focus. In less than a month, your company successfully migrated 93% of associates to a work-from-home operating model thus minimizing the impact of the crisis. This involved managing technology constraints, security concerns and tuning our associates to deliver seamlessly in a remote working model. Your company, I'm very pleased to say, also made significant contributions to battling the crisis through various programs, charity drives and employee donation. Exemplary team work and collaboration have enabled the company to navigate through these troubled times. With the ongoing nature of the pandemic, we are seeing severe economic impact in developed and developing markets alike. This is resulting in significant shifts in work culture and business models. Social distancing and work from home have indeed become the new normal. Businesses where physical presence was perceived to be essential are making a shift and essentially transforming to remote service delivery models. Some sectors like telecom, healthcare and banking have emerged resilient. Well, others, unfortunately, like retail, travel and transportation are experiencing major disruptions. The technology is emerging as a key differentiator in these times. Companies that have a successful digital commerce model are emerging as winners. Now I have to say, using the phrase new normal is already tired and overused. But one thing is for certain. The pandemic will dramatically accelerate the movement by all companies to a more comprehensive digital strategy. And this only bodes well for companies like Tech Mahindra that act as a bridge between their clients' current state and their high-tech digital future. Technology investments, combined with remote working, are going to provide the tools to navigate through these present times. The benefits will be visible, not only in customer outreach and experience, but also in operational optimization. Several companies will have to accelerate their digital transformation. And we anticipate increased spending on next-generation technologies like cloud, cybersecurity, blockchain, augmented reality and virtual reality. We are well positioned to leverage these developments. I want to come to the awards that we've received, and I'm very happy to report that Tech Mahindra ranks among the top 25 in India's best companies to work, as assessed by the Great Place to Work Institute. I'm also proud to report that the company was recognized as amongst the best in the Mega Employer category and listed amongst the best companies of career management. These are only but a few of the new awards conferred upon your company. On our ESG focus, your company has been following the best environmental, social and governance norms and has adopted global best practices. Tech Mahindra is firmly committed to going carbon-neutral, conserving and deploying resources efficiently and transitioning to a low-carbon economy while creating sustainable value for our stakeholders. I'm pleased to inform you that we have been chosen once again as one of the 3 companies in India who are on the DJSI World Index. On the CSR front, the Tech Mahindra foundation has since inception directly impacted over 260,000 lives and over 1.5 million indirect beneficiaries to our focus on employability, education and disability. In addition, over 150,000 people have been supported during the COVID crisis over the last few months with distribution of meals, rations, hygiene kits and so on. I'm very grateful to our associates for joining in the food donation guides, and for their individual social contribution activity. Overall, the year gone by saw significant momentum in our key markets. While the pandemic has momentarily halted that journey, it's also throwing up significant opportunities. We're going to continue to innovate, adapt and help adopt and help all our businesses navigate to these troubled waters. In closing, my sincere thanks go out to the entire TechM family of shareholders, fellow directors, partners, collaborators, associates, government and regulatory authorities, and our valuable customers for your belief in us, for your understanding and for your cooperation with us over the last 30 years. You have been with us through thick and thin. You've contributed greatly towards making TechM the great institution that it is today. I look forward to your participation and support as we continue to transform and to rise. Now let me get back to the AGM proceedings. The company had made requisite arrangements for remote e-voting in accordance with the applicable provisions of the Companies Act 2013 to enable the shareholders to vote on the items to be considered at the AGM. The remote e-voting commenced on July 23, 2020 at 9 a.m. and concluded on July 27, 2020, at 5:00 p.m., as mentioned in the notice of the AGM. The facility of voting is also provided at the meeting for those members who have not yet voted. Members may please visit the voting page of the NSDL e-voting platform and cast their vote while viewing the proceedings of the meeting. The AGM is held through VC, OAVM and the resolutions being considered are: to consider and adopt the financial statements of the company for the financial year ended March 31, 2020, and the reports of the Board of auditors -- Board of Directors and auditors thereon; to consider and adopt consolidated financial statements of the company for the financial year ended March 31, 2020, and the report of the auditors thereon; to confirm the interim dividend paid on equity shares and to declare a final dividend at INR 5 a share for the financial year ended March 31, 2020; to appoint a Director in place of Mr. C.P. Gurnani, who retires by rotation and being eligible offers himself for reappointment; to consider appointment of Dr. Anis Shah as a Director of the company. As mentioned in the notice, the resolutions have been put to vote to remote e-voting and in view of this, there will not be any proposing and seconding of resolution. Please note that those of you who have already cast your votes on the remote e-voting platform shall not be again permitted to cast your votes at this AGM. And of course, votes once cast cannot be changed subsequently. Mr. Jayavant B. Bhave practicing company's Secretary and proprietor J. B. Bhave & Co, company secretaries, has been appointed as the scrutinizes to scrutinize the votes cast during the meeting and through remote e-voting method. I now invite the shareholders who have registered their names as speakers and who wish to seek clarifications on the financial statements and proposed resolutions to fill their question. While I will attempt to answer all the questions asked by the shareholders, due to connectivity issues, if I missed some, rest assured, our secretarial team will get back to you with the answer. [Operator Instructions]

Anand Mahindra

executive
#18

I will now request Mr. Arun Kumar Bopana to come on.

Unknown Shareholder

shareholder
#19

Hello. Hello, can you hear me, sir?

Anand Mahindra

executive
#20

Yes. Please go ahead, Arun. Yes we can, Arun, go ahead.

Unknown Shareholder

shareholder
#21

Yes. [Foreign Language]. Thanks to Anil Khatri and his team. Their service is supreme [indiscernible]. Welcome to Shikha Sharma. It's good to follow dharma. IT was, of course, a simplified life, but corona gave a lot of stride. Complements to the management for the good judgment, focusing on employee health and safety, doing the problem was to be waiting. The question, sir, business models are changing, how will TechM do the rearranging. Economies will be struggling after the COVID, challenging will be doubling, will TechM be struggling? With AI disrupt jobs in the net, will TechM create intelligent usage? India youth needs stable jobs, building our government jobs start-ups are offering flexible jobs, will TechM offer flexible jobs? Our IoT, blockchain are great opportunities, will TechM seize the opportunities by serving the global communities? Will TechM sow the seeds to meet all future cyber safety needs? Digital channels are becoming mainstream, how big is the digital team? I would like to sum up, sir. I know a gentleman was qualified for the filling venture, and I'm glad we didn't go into that venture. I wish all the best in the Mahindra Group with all stakeholders in the group. Thank you very much. All the best.

Anand Mahindra

executive
#22

Thank you very much, Arun. It's good to see you here. May I now call upon Mr. S.P. Bhesania.

Unknown Shareholder

shareholder
#23

Can you see me?

Anand Mahindra

executive
#24

I can hear you, S.P., yes. Please go ahead.

Unknown Shareholder

shareholder
#25

Okay. Now you must be able to see me also. Sir, I'm pleased to see our Chairman in excellent health. Sir, in the first quarter, our income has increased year-on-year and profit has increased quarter-on-quarter in spite of all possible problems in the economy, for which I congratulate the entire management, and I hope you deliver good results in this year also. Sir, is H1B visa in any way affecting our company? And are we involved in 5G launched by GEO? Sir, thank you and all the best.

Anand Mahindra

executive
#26

Thank you, S.P., and I appreciate your questions, and good to see you looking well, too. May I now request Mr. Tamul Kumar Majumdar to ask his questions.

Unknown Shareholder

shareholder
#27

Yes sir. Hi. Nice to see you after a long time after 1 year. But I hope all of you are in good health and spirit. Myself Tamul Kumar Majumdar from Kolkata. Sir, recently, your gesture towards the teacher couple who used their entire savings to feed for students and their families on the basis of Times of India report, touched our heart. We are really proud of you what the [indiscernible] Chairman, sir. And the heartly congratulations to Gurnani for his validation as a non-independent, non-executive Director of our parent company, Mahindra. I strongly believe that it is actually a recognition for your efforts in the last few years and having reinvented, at having changed Tech Mahindra a leading post for economy. Sir I have some queries get into audited accounts another matter. And as we are meeting after a year, so I'm seeking your indulgence for some extra time. Sir, the company booked a massive INR 1,463 crore during financial year '20 as dividend, income on investment, distribution from benefit trust and other income. As I noted, main contributor to it is Tech Mahindra America Incorporated, which declared a dividend of USD 136 million, against its PAT of USD 54.2 million during the financial year '20. If you convert it into rupee at on March 31, 2020 at closing price of INR 75.32 when it comes to INR 1,027 crore. Whether any other subsidiary declared dividend and total amount received from distribution from benefit trust during the year is to be disclosed. Sir, in the COVID scenario, what will be our policy for takeover of companies during financial year '21? Whether we will conserve cash or go for bargain hunting? And sir, it's nice to know from you, your 90%, 93% of our employees are working from their home. I want to know whether it has any financial impact in our accounts. Sir, the company's dependence on communication industry is still high at 41.6% in financial year '20. Though it is decreasing in a phased manner for the couple of years, after investment in 5G enterprise project, which our CEO mentioned yesterday that it was delayed in Q1 of financial year '21, what is your game plan for decreasing dependence for that during the next 5 years? Please also share with us the net margin on communication segment. Sir, TCS booked a margin of 29.7% in this segment during financial year '20. Our margin from manufacturing and banking and insurance are also to be disclosed for financial year '20 and Q1 of financial year '21. Sir, in Q1 financial year '21, manufacturing was the worst hit vertical, falling 11% sequentially in revenue whereas media and enterprise grew by 30% -- 13%, and communication declined 8.6% on quarter-on-quarter basis. Would you please share your thoughts in respect of all of verticals for the remaining part of the year. Sir, during financial year 2020, our Americas and Europe contributed 48.1% and 26.9% of our total revenue. And considering the deteriorating COVID pandemic during the current year, what is the expectation of earning from Americas and Europe during financial year '21? And sir, though, our attrition rate decreased from 20.8% to 19.1% during financial year '20, yet, it is still much higher than TCFS 12.1% during financial year '20? Whether deferred initiatives taken by the management started giving positive results? Sir, please share your thoughts in this regard. And sir, we have a strong presence in China. We have 3 subsidiaries in Beijing, Shanghai and Nanjing. In the light of COVID-19 scenario and deterioration of India-China relationship, would you please share your thoughts in this respect? And sir, our company provided INR 555.4 crore as diminution in the value of investment of 5 subsidiaries during financial year '20. One of the subsidiary, Tech Mahindra Servicos De Informatica LTDA has a negative turn -- or a negative net worth of [ ZAR ] 47.84 million as of March 31, 2020, whether our company will close down these units against which it provided amount or dispose it or turn around it, please share your thinking in this regard? And sir, from Page 226, I noted the closing balance of company's investment in Bajaj Finance Limited, LDFC Limited and Kotak Mahindra Investments Limited. What is the average coupon rate in this respect during financial year '20? And what is the present status of SLP filed by the enforcement director before the honorable Supreme Court against release of fixed deposits as per honorable high court orders? Earlier data attached by them. And sir, whether the management received indemnity from the clement through Abadi [ Trust ] or remediate settlement amount till date. And lastly, my special thanks to our beloved Company Secretary, Khatri for maintaining cordial relation with us. He used to reply bells, calls within minutes. Thank you, Mr. Chairman, for selecting such and a wonderful person as the company secretary. Thank you all for patient hearing.

Anand Mahindra

executive
#28

Thank you, Tamul. Good to see you. May I now request Mr. Anil Parik to put his questions forward.

Unknown Shareholder

shareholder
#29

Am I audible, Chairman?

Anand Mahindra

executive
#30

Yes, I can hear you, Anil. Please go ahead.

Unknown Shareholder

shareholder
#31

Hello. Good afternoon, sir. I. It's good to see you after a gap of 1 year. And I always read tweets, which you are doing for social causes and all that. Very good tweet. Your twitter, sir, very good. Sir, as the economy continues to combat the unprecedented uncertainty caused by COVID-19 this year, and this is a challenging year for all of us, we all are sitting at home and attending this VC, but we are committed to see you again physically next year in the hall meeting because we find it uncomfortable to attend this VC. Sir, it is my humble request that kindly have next year, if all goes well, we can have a physical meeting. Sir, secondly, I would like to thank our CS team, headed by Mr. Khatri, Mahesh, Sidarth all for doing a wonderful job and helping us to attend this VC meeting and presentation of our annual report. Sir, our -- sir am I audible? Hello?

Anand Mahindra

executive
#32

Yes, Anil, you are clear.

Unknown Shareholder

shareholder
#33

Okay. Sir, consolidated revenue has gone up by 6%. And our main 3 areas are USA contributing 48%, Europe, 27%, and rest of the word, 25%. Sir, I would like to know, can you give us a breakup of rest of the world? And who are our 10 top clients? Sir, our consolidated PAT has gone down by $3,914 million. So what are the reasons? Sir, in all, what I can say is a good performance, and our Board has done excellent well exceed -- excellently well with the help of our 125,000-odd professionals. And I thank you all for 300% dividend. Sir, my next question is, in the year '19/'20, we had a merger of TMGFL and Dynacommerce. Sir, whether their merger is positive or negative? Sir, this year, I'm congratulating our Board and Anand Mahindra, in particular, for considering buyback of 9.55% of our total paid up capital at an attractive coupon rate of INR 950 per share against today's market rate of INR 684. Sir, thank you very much for doing that. And I would like to know when will second tranche of buyback will happen? Sir, about our 125,000 professionals, sir, are they all safe? And what kind of precautions we are taking to keep them safe? And how many of them in percentage working from home? I would like to know, sir. Sir, this year, we have made acquisitions, 18% stake in Infotek and Vitaran also in Cerium 70% stake and 100% stake in Zen3 Solutions. Sir, what are your views for these acquisitions? Sir, also, I would like to congratulate you for timely exit of -- from FixStream and Terra Payment because it was our loss-making units. So we are doing a wonderful job as far as CSR activities are concerned. And also, I would like to congratulate for awards and accolades received this year by our company. Sir, all in all, we all are very happy being associated with you as a shareholder and I'll continue to be a shareholder of this company. Thanks for patient hearing. Thank you, sir.

Anand Mahindra

executive
#34

Thank you, Anil. May I now call on [ Mr. Shailesh Madiva ], please?

Unknown Shareholder

shareholder
#35

Respected Chairman, all distinguished directors and members presented at the meeting. Sir, [Foreign Language] to all of you, and nice to see that all of you are in good health. Sir, let me congratulate you first for the excellent results, which we have obtained in the year under consideration. Sir, I would also like to appreciate that our report is exhaustive and transparent. We have achieved use of various technologies, including G5 and various other technologies like artificial intelligence, blockchain, et cetera, which will give good results, and it has already given the same in the year under consideration in foreign countries. So we have a further achieved 40% digital revolution. And lastly, sir, we have received recognition from various sources individually as well as an organization by receiving various awards. And sir, my last appreciation is the assistance, which we have received from the secretarial department, which has enabled us to participate. Sir, now a few questions, with a view to increase my understanding and appreciation. Sir, my first question is that we are well geared up for G5 technology. And I understand that this technology will be introduced in India. Once we have the spectrum, though the same technology is being used in foreign countries already. Sir, I would like to know what benefits and how soon we are likely to derive from the introduction of this technology in India. Sir, secondly, we were always historically experts in telecommunication business and association. Sir, this telecommunications sector is becoming now more and more important and is likely to bring fruitful results. Sir, I would like to know how we are going to benefit from this particular sector of our business. Sir, my third question is regarding the intellectual property rights. Sir, our business is substantially dependent on the various patents, which we are also enjoying. Sir, what I would like to understand is and what I understand is that intellectual property rights comprises of 3 or 4 things, patents, which are already approved; patents, which we have applied for; various research papers, which have been submitted during the year; and our participation in various seminars, where original ideas are being presented. Sir, I would like you to confirm or correct me, regarding my understanding of these intellectual properties rights. And in the same area, I would like to know the recent trends. Whether we are enjoying these patent rights, they are product patents or process patents? And whether all these patients are independent in our own name or some of them are jointly with our clients? Sir, my next question and concern is regarding the EBIT margin. Last year, we had a discussion on the subject, and we were expecting that it is likely to increase in the years to come. However, we find that in the current year, it has actually gone down from 18.2% to 16.6%. Sir, may I know what result we can expect in the next year and the coming years? Sir, my next question and suggestion is that you should always provide glossary of various words. It becomes very difficult for us to understand, particularly when technologies are changing on a regular basis. And each technology has different benefits under different situations. And abbreviation, of course, we are giving which we would like to continue. Sir, some of the things which I don't understand, which if it can be explained. For example, we are talking about virtual reality, augmented reality, extended reality. Sir, can you explain these terminologies in this meeting? And sir, lastly, my request to prepare an integrated reporting system as it is already being done by our parent company, Mahindra & Mahindra, it is extremely important for our company also to prepare the integrated reporting system. It is of international value and it also makes one intersect, about the utilization of various resources, which are not limited to only financial resources. And lastly sir, I did not have the opportunity to know about the quarterly results. Will you please share that result briefly and let us know whether that will be the trend in the rest of the year? Sir, with this, I wish our organization and each one of you every success and good health. Thank you.

Anand Mahindra

executive
#36

Thank you very much, Shailesh. May I now request Mr. N. Nachiappan to put his questions forward, please.

Unknown Shareholder

shareholder
#37

Sir, I'm audible?

Anand Mahindra

executive
#38

Yes, I can hear you. Thank you.

Unknown Shareholder

shareholder
#39

Okay. So good evening to Chairman and to all Board members. Myself, Nachiappan from remote place in Tamilnadu. Okay. I'll try to link the listening, one second. Okay. Now is it clear, sir?

Anand Mahindra

executive
#40

We can't see you, Mr. Nachiappan, but I can hear you clearly. Please go ahead with the query.

Unknown Shareholder

shareholder
#41

Okay. So my first question is, I kindly draw your attention to Page #191. A final report, a stand-alone financial statement. In that, the provision for doubtful receivables and the bad debts written off are $2,451 million, which is 77% higher than the previous year. The previous year figure is $1,384 million. Now why is such a huge amount of provision and bad debts written off? Similarly, advance has also written-off to the tune of $85 million. Now what is a system in place to approve such a huge bad debts write-off? Whether Audit Committee approves it, or Board approves it or any committee approves it? Okay. My next request is, 1 request on behalf of all shareholders, as soon as the quarterly results of the financials announced, is it possible to send the financial results by e-mail to all the shareholders. See, this will create a more confidence on the company. And it's also a good corporate governance practice. Okay. That's all from my side. Thanks for the opportunity given. And all the best. Take care. Thank you.

Anand Mahindra

executive
#42

Thank you very much, Mr. Nachiappan. May I now request Asha Lata Maheshwari, please?

Unknown Shareholder

shareholder
#43

Hello. [Foreign Language]

Anand Mahindra

executive
#44

[Foreign Language]

Unknown Shareholder

shareholder
#45

[Foreign Language]

Operator

operator
#46

[Foreign Language] May I now call on Mr. [ Vinashri Shrimal ].

Unknown Shareholder

shareholder
#47

Hello. Do you hear me, sir?

C. Gurnani

executive
#48

Yes, I can hear you. I can hear you. Mr. [ Shrimal ] I can hear you. Please, go ahead.

Unknown Shareholder

shareholder
#49

Mr. Chairman, the member of the Board, my investor friend. I am [ CV Shrimal ] from Kolkata. I'm extremely grateful to you, sir, for giving me the opportunity to interact in the meetings and proceeding of this AGM. Sir, my visuals are not available and share our views and suggestion. Sir, here, I would like to have my fond memories of this meeting with senior Mahindra, when he used to share the making of [indiscernible] at Kolkata with great ability. Sir, the COVID has thrown up a great opportunity to organize AGM in the virtual mode, and it has definitely open up equally great opportunity to participate, to join the meeting at the AGM by investor all over India, so as to say, even from abroad. Sir, before I go ahead and share my views of accounts, I would like to place 2 very important suggestions for your kind consideration and implementation, please. Number one, the figure should be crores only instead of million. As we in India better understand and conversant with the figure in crores. Moreover, even multinational companies like HUL publish their accounts in crore only. Number two, the annual report contents are about 340 page or pages only. And that you will agree and appreciate is not on further stretch of imagination is possible to go through at this time of year-end [ import ], realigning of the AGMs. And there, I would suggest that you should also give consolidated accounts along within. So as to enable the speaker to concentrate in the accounts only instead of running through the pages. Sir, what is the total capacity utilization by the company to date? Have we reached the before COVID-19 level? I would also like to offer my thanks to the Chairman, Mahindra and efficient MD and CEO, Gurnani-ji and his management team for producing indeed a reasonable good result under a very challenging environment indeed. And we find there is a definite downward trend in the economy. The company has performed and appearing in Page 19, shows a downward trend in all the fronts and by all the parameters compared to last year and year before. This is a matter of great concern to the investor community as the trade continues downward for 3 years. Sir, what is the outlook for the current year, please, as the COVID-19 has no impact on the industry, to my mind, rather return of a new vertical and special digital and artificial intelligence front. Having said so, now I would like to take up the dividend payout. Sir, you have paid INR 0.15 per share on the backdrop INR [ 21 71 30 ] million, which was low to 12.67% only, whereas your dividend policy says that it should be paid 20%. When the investors are facing huge cash crunch and/or many small investors, we want dividend earnings while the company under the dynamic leadership of Gurnani could manage to improve its profitability in a stand-alone basis. Should you declare a higher dividend? I would also like to point out that the companies like HUL is distributing dividend to the tune of 91%. Usual practice for payment of dividend is on the next day. I would request you to please see that the dividend is credited to the investor account by tomorrow or day after by the latest. I pray, sir, and request the management to take care. Sir, to enable the investor to enjoy the tax-free benefit you would have declared an earlier dividend before March 20, given the second interim one. Sir, in profit and loss account, the finance cost has gone up to INR 667 million compared to INR 431 million. Could you kindly enlighten us the increase and whether you could continue future as well as steps for debt reduction. Your total CapEx for the current year, as the current year would be going to be a very tough, could you share the cost control measure envisaged by you? The finance performance appearing in Page 133, if it is in the columnar form, giving the consolidated figures as well, with the stand-alone, it would have help the investors to understand both the working and assess stand-alone and subsidiary of the total subsidiary company. The help extended by COVID-19 by the company is very laudable. If you have stated -- you have stated as to -- has 24 acquisition made by the company. Would you please enlighten their working and contribution to the revenue and profits of the company and the capital investment made? Impairment of investment is INR 5,554 million compared to INR 1,021 million last year. Could you kindly explain, sir, the reason? I must appreciate very highly the informative as well as wonderfully presented annual report. To impart higher confidence level to the small investor, I request the Chairman to get the balance sheet signed by all the directors, especially the independent director. And also give a short resumé of all the directors giving their qualification and their experience, please, so that we could understand them better. Sir, with this, I would like to conclude, and thank you very much for giving me a very patient hearing. Sir, and I wish you all a safe life, sir.

Operator

operator
#50

Thank you for your good wishes. I now call on [ Behrouz Vez ].

Unknown Shareholder

shareholder
#51

Hello, can you hear me, sir?

C. Gurnani

executive
#52

Yes. I can hear you. Please switch on your video.

Unknown Shareholder

shareholder
#53

I'm listening. Sir, I have always given a long list of [ tough ] questions, I won't ask to repeat those questions. Sir, I want to ask we are #5 in the IT companies, #1 in telco. Could you please react on the latter? How come we are...

C. Gurnani

executive
#54

Your voice is very strange. Could you come closer to the microphone and your device, please?

Unknown Shareholder

shareholder
#55

Sir, can you hear me now? Sir, are you having offices in China?

C. Gurnani

executive
#56

We hear you better. Yes. Go ahead.

Unknown Shareholder

shareholder
#57

You have growth in U.S.A. Sir, are you having more employees in U.K. than U.S.A.? Sir, how many countries do you have at present? How many patents have you registered? Sir, are you having R&D department? Sir, when will 5G be available to the people of India? Sir, I must compliment your secretarial team. Sir, this meeting has taken so many years of preparation, yet thanks to [ Anil Khatri ] [indiscernible] and at this time, we could finally be here and a meeting could [indiscernible] we are confident about the outlook. Sir, what about your amount spent on CSR? You have mentioned a wonderful CSR given the company is doing. Wonderful. Sir, what about your work in Assam floods and India floods? Sir, how much work in order do we have? One last question. Sir, how many people are viewing this audio, sir, there are so many thousands of [ new holders ] watching the audio visual. Can you view this personally and all the directors are indeed watching this very much. And are you ready and that next year, we will come and meet you personally along with all the bank. Thank you, sir. We shall now hand you over, go to the next speaker, [ Behrouz Pooladay ].

Unknown Shareholder

shareholder
#58

Respected Chair...

C. Gurnani

executive
#59

[ Behrouz ], go ahead.

Unknown Shareholder

shareholder
#60

Respected Chairman, Mr. Anand Mahindra, [ Behrouz ] speaking.

C. Gurnani

executive
#61

Yes, [ Behrouz ], go ahead.

Unknown Shareholder

shareholder
#62

Here we are able to attend this meeting through, VC, video conferencing. Sir, we are very glad and your secretary has taken the trouble of always contacting us and always on the calls, whenever we ring her, they are always on the call. We are very happy that you hired Mr. C. P. Gurnani. He has been reappointed as the Managing Director and CEO and he's attending the sales meeting through VC from [ Florida ] yet having to coordinate with the IT sector [indiscernible]. Would like to know how many countries you are present. And why should you still remain in China because China was going to view IT technology through [ U.K. ] Our IT component, how it would affect in China? I think he will take your help and you should be [ vocal ]. Sir, we wish all your company all the best, and we are glad that [ you could hold ] 1, 2Q dividend and [ top ] dividend. You won't hinder it given our final dividend. It is trying time, actually, given time for me to, sir, look for all your recognition, especially the recognition for the [indiscernible] and the appointment of [ Director ]. If you don't mind, sir, you are always coming on [indiscernible] and in addressing all the stakeholders. So we wish a company all the best. Thank you very much...

C. Gurnani

executive
#63

May I now request [ Hitokshi ] Patel, please.

Operator

operator
#64

Sir, I think the shareholder has not joined the call. So can we please move on to the next shareholder on the list?

C. Gurnani

executive
#65

[ R. Saraf ]. Mr. Santosh Kumal.

Operator

operator
#66

[Operator Instructions]

Unknown Shareholder

shareholder
#67

[Foreign Language]

C. Gurnani

executive
#68

[Foreign Language]

Unknown Shareholder

shareholder
#69

[Foreign Language]

C. Gurnani

executive
#70

[Foreign Language] Thank you. Thank you. You can hear me clearly now.

Unknown Shareholder

shareholder
#71

[Foreign Language]

C. Gurnani

executive
#72

[Foreign Language] May I now call upon Mr. Mukesh [ Chandiramani ].

Operator

operator
#73

Sir, Mr. Mukesh has not logged into the call. Can we please move on to the next shareholder on the list?

C. Gurnani

executive
#74

Yes. Our final shareholder for the day will be Ms. [ Lekha Satish Shah ]. [ Lekha Bahan ].

Unknown Shareholder

shareholder
#75

Hello.

Operator

operator
#76

Mrs. Lekha, [Operator Instructions]

Unknown Shareholder

shareholder
#77

Board of Directors and my fellow members, good afternoon to all of you. Myself, Lekha Shah, are very thankful that our company secretary, Mr. Anil Khatri-ji especially Mr. Gurnani-ji, for assembling very good investor details and you also sending the [ MD&A ] well in time. It is full of knowledge, [ patents in place ]. Due to pandemic COVID-19, we are now facing a crisis and have to stay home...

C. Gurnani

executive
#78

Lekha [ belle ], we cannot see you. Can you please switch your video on, please? We can hear you, but we cannot see you. Please switch your video on.

Unknown Shareholder

shareholder
#79

Yes, sir.

C. Gurnani

executive
#80

Are you able to switch your video on?

Unknown Shareholder

shareholder
#81

Yes, sir. Hello?

C. Gurnani

executive
#82

No words coming in. Don't worry, please as go ahead with your questions. We can hear you clearly.

Unknown Shareholder

shareholder
#83

I would like to congratulate you and your family for winning Andhra Pradesh this year, like IT at the second edition of CNBC award, CEO award for the year 2019 and, too, Innovation award and the People Innovation category from the Economic Times.

C. Gurnani

executive
#84

Okay. Lekha [ then ], are you still there? Hello. Lekha, can you hear us?

Unknown Shareholder

shareholder
#85

Yes...

C. Gurnani

executive
#86

Please continue with your questions.

Unknown Shareholder

shareholder
#87

Sir, I have confidence that your vision and determination, you can lead our company to create a fight and also, I pray to God our company should progress more and more and of you [indiscernible] I know that things were -- so I wish our company wonderful guidance this year and I support all resolutions.

C. Gurnani

executive
#88

Thank you. Thank you, [ Lekha ]. That was the final question. But before I answer the shareholder questions, I would very much like to share with all of you 1 video that illustrates how our Tech Mahindra team responded to the COVID-19 pandemic and one more video that illustrates the various initiatives taken by your company in making it a great place to work. May we please have the videos. [Presentation]

C. Gurnani

executive
#89

So ladies and gentlemen, let me start with the answers to the questions. The first question is from Arun [ Kumar Bupenda ]. Arun, it was good to see you. First of all, let me tell you that the question about business models and how will Tech Mahindra do the rearranging. Your company has been aligning business strategy and service offerings to respond to dynamic changes in the external environment. Our 3-4-3 strategy focuses on 3 mega trends, 4 big bets and 3 objectives for our customers. Accordingly, we are continuously working on launching new service offerings and expanding into new geographies, regions and industry verticals. Your company will continue to evolve and innovate with newer models going forward. Your second question was about economies struggling and challenges doubling and how will M&M, and are we taken aback by the struggling. Now we've always successfully navigated through troubling times and we've come out stronger and better. And the recent quarter is an example of how successfully we have navigated the challenges. So trust us, we will certainly do. We certainly don't see ourselves struggling against these challenges. Will AI disrupt jobs in the net and will TechM create an entirely new set. That was your question. And I want to tell you that new and disruptive technologies, such as artificial intelligence, machine learning, automation, robotics, all of these have the potential to disrupt the job market. The jobs mostly getting impacted are routine and repetitive, and they require low skills such as transaction processing. However, there will be new opportunities which will emerge requiring new talents and new skill sets and then that will need rescaling and upskilling and training on new technologies. But rest assured, your company has been investing and we'll continue to invest in these new technologies. And we'll keep building innovative solutions to improve customer experience. We are also strengthening our competencies with in-house platforms, partnerships with top providers and start-ups to enhance our portfolio. You then ask will TechM offer flexi jobs. Yes, we do offer part-time and fixed contract jobs that are flexi jobs. The next question are artificial intelligence, IoT, blockchain, these are all great opportunities. But how will we seize these opportunities for serving global communities. New technologies such as AI, IoT, blockchain, cybersecurity, they've all got the potential to disrupt the marketplace. But they also offer great opportunities. And we've been investing in these technologies to build solutions to serve global communities in the areas of carbon emission, smart cities. And in fact, most recently, to fight against the pandemic. Let me give you some examples for our telemedicine platform. We had remote medical assistance via remote consultations. We have an SOS Seva citizen help in managing emergencies, helping all citizens to stay safe and ensure that they get quick help. And then we have the ePASS emergency solution, managing emergencies, controlling the movement of people during the pandemic. So many, many things put together, which I think were a tremendous benefit to society. Your next question, digital channels are becoming mainstream. When will TechM have the team? Well, we already have a team to focus on digital technologies. Digital revenue contributed 40% of our revenues in FY '20 and recent Q4, it contributed 44% of revenues. As a global digital transformation provider, we help businesses adapt to this very fast-changing digital landscape. And we have scalable, replicable and sustainable outputs and outcomes. So digital is mainstream for us and our company is committed to contribute to the vibrant digital revolution. I think that covers many of your questions, Arun. And once again, it was good to see you there. Let me move on to the next query. Now let me see. The next question was [ Aspi Besania ]. [ Aspi ], again, good to see you, your question was, are we investing in 5G technology? Now the telecom industry has its own up cycles and down cycles. And we've actually been investing heavily in 5G over the last several years. I think we're going to gain due to our bets in telecom and enterprise 5G. Because we work with all global telcos on [ SG ] programs, and we are confident that it's going to result in growth for us. Interestingly, this pandemic has increased dependence on the telecom network more than ever. Social distancing, work-from-home. I have a suspicion it is going to continue in the longer-term in many geographies and for most companies. So I think telecom companies are going to look to invest and expand the existing network. Now we work with all major telcos in India and globally, and we continue to look for opportunities in this space. Your next question, [ Aspi ], asked about H1-B visa issues affecting our business. Very common concern most people have after reading about the moves in the U.S. But to be honest, we don't see any meaningful impact because of the recent presidential order on H1-B [ in other areas ]. Tech Mahindra has significant localization levels of 45% to 50% in the U.S. and we scaled up from the mid-20s a few years back. So also in light of COVID, we see potential from offshoring, possible in the long term. So for now, I think you should be assured that we have significant on-site presence to cater to current demand, and I don't expect any issue on TechM operations as of now. I think that covers your questions. We move on now to [ Sumal ]. Some of the company you asked whether the company booked a massive INR 1,463 crores during FY '20 as dividend income on investments and distributions from benefit trust under other income against last year's figure. You wanted us to share some details on that. So the FY '20 dividend income of INR 1,463 crores in the stand-alone books included dividend of INR 980 crores received from our U.S. subsidiary, TechM (Americas), Inc, and that was not there last year. And the earnings on distribution from the TechM Benefit Trust in FY '20 was INR 278 crores. You asked a general question about our M&A policy of the company. Now we evaluate all potential opportunities. However, our inclination so far has been towards smaller size tuck-in acquisitions, as we call them. And those help to fill the white spaces in the few service offerings and focus verticals. Now M&A will continue to be a strategic pillar for our company, but let me assure you that we are very, very focused on capital allocation and making completely sure that all our investments pay off and provide the adequate return on capital that we are looking for. You then asked what's the impact on cost and future plans of from home. Now work from home didn't lead to additional costs for us. In fact, it helps in consolidating facilities and saving costs over the long period. And also as an operating model, we found that employee productivity, interestingly, was the same or even higher during this period. Your next question was the net margin in the communication and segment, BFSI and insurance. [ Sumal ], we don't really give away data on margins. That's competitive information. You asked what is the earnings from the U.S. and other countries. Well, we get around 48% of our revenues from the U.S. and around 27% from Europe and the remaining 25% from the rest of the world. What's the impact of Indo-China tension, a number of you asked that question. Well, we are keeping a close watch on this issue, to be honest, and we are going to be abiding by our government direction. Our China operations and our customers are very small part of our overall business. And we'll see how the situation evolves, and we'll react accordingly. The next question you asked about TechM Services, which has negative net worth. Are we going to close down, [ Servicos ], actually? Are we going to close it down or dispose of it? Now our endeavor has always been to continue grow and grow business in all the territories in which we operate in. And we're always trying to build business these synergies between our subsidiaries and the parent company. So we will continue to do the same for this Brazilian subsidiary, TechM [ Servicos ], and we'll try and evaluate all the options we can. You next asked what's the present status of the SLP filed by the Enforcement Director before the honorable Supreme Court against the release of fixed deposits. Well, the SLP filed by the ED is pending right now, but admission before the Supreme Court and the company will continue to monitor the development. And we'll take all the required steps that are necessary. The next question, company's dependence on communication industry still high at 41.6% during FY '20. What's your game plan during the next 5 years in this respect? And again, you asked for net margin, which you know we don't give. But the dependence on the communication industry has come down over the years from 47.8% in FY '17 to 41.6% in FY '20. While the communication vertical continues to offer exciting opportunities in 5G and network areas, they're going to continue to focus on other verticals. And our endeavor is going to be to grow them faster. Because we actually believe the enterprise business is going to continue to grow, and we plan to scale up verticals such as manufacturing, BFSI and health care over the next 5 years. Well, I think that covers all your questions. As you know, we try our best to come out with a long list of items, but I'm glad I was able to cover most of them. It was a pleasure to see you again, and I must tell you, it's very interesting for me. This virtual session allows me to get a glimpse into your homes and your location and I was not surprised at all that in your home, right behind you was a shelf of books completely stacked because I know you're a voracious reader and an intellectual, and I'm glad I got a chance to peep inside your home. Of course, I look forward to seeing you in person next year. The next person is Mr. [ Anil Parikh ]. And [ Anil-bhai ], you asked us to provide the revenue breakup of the rest of the world and who are the clients in top 10 for the rest of the world. The rest of the world includes India, which is more than 7%, and the rest of the revenue is from Australia, Singapore and Middle East. We don't really give customer-specific data, however. Now in the year, FY '19/'20, merger of [ TMG, FL ] and DynaCommerce. You wanted to know whether the merger is positive or negative. Now the merger of [ TMG, FL ] and DynaCommerce India is net positive as it's going to reduce the number of entities and related compliances and administrative costs. The consolidation of entities is a regular process, given the large number of entities that the company has. The next question, when will the second buyback happen? Well, as per regulation, buyback can happen only after 1 year of the earlier buyback. The Board will take a call on the next buyback, but we will keep your comment in mind. Then you asked are all the 1.25 lakh plus professionals safe? What is the precautions taken to keep them safe? How many are working from home? So let me tell you that as of date, 95% are working from home. All our employees are safe, and they're taking all required precautions in our offices, such as regular fumigation and disinfection of offices, mandatory terminal screening, enforcing strict social distancing norms amongst others. So please rest assured this is a prime concern for us. We're looking -- we are taking great care of this. And your final question was the 18% stake Infotek and Vitaran 59% in Cerium and 100% in Zen3 and you asked my view on these acquisitions. Now we evaluate all potential opportunity. However, inclination has been towards smaller-sized tuck-in acquisitions, which help to fill in white spaces in the few service offerings and focus work. M&A is going to continue to be a strategic pillar for our company. And as I've mentioned earlier in an answer to another question, we will keep looking for opportunities, but on the other hand, we're going to be very, very careful about capital allocation. That is for sure. Thank you. I'll move on to the questions of [ Sailesh Bai ]. [ Sailesh Bai], it is good to see you. And I noticed that the lockdown has had 1 benefit. You have obviously not gone to any barber or hair styling salon. Your hair has grown long. But I must tell you the style suits you. You look like a wonderfully intellectual professor, and I hope maybe you'll maintain that hairstyle even when the lockdown ends, but it's good to see you. Your question, the first one was the 5G technology in western and advanced countries is already in use, whereas in India, it's yet to take shape. You wanted to know about the present status of our investment in 5G. How is this going to help the company in terms of revenue, et cetera? So with more than 40% exposure to the communication vertical, we are betting big on 5G. Currently, it's in wait-and-watch mode due to the uncertainty created by the pandemic but I must tell you, most customers are eager to accelerate deployment once the dust settles down. In the short term, most telcos are conserving cash. However, long term, our customers have indicated they want to continue investing in 5G, and they want to upgrade their technology. So we see a lot of potential. How will we benefit from the communications sector? Well, we've benefited all our lives. We started out as a company focused on telecommunication, and I see our benefits continuing. We have seen some pre-5G orders this year, such as modernization spend, resulting in growth in communications. We've invested in this over the last 7 years, and we'll continue to invest so as to remain at the top of the list of the telecom software specialists in the country. You want to know how many patents, IPR trademarks we have gotten. We've applied for 111 patents. 52 of them are granted, 59 not granted. We've also applied for 174 trademarks of which 69 are granted and 105 not granted. EBITDA margin comes down to 16.6% from 18.2%, and you wanted to know the expected result. Now as you know, we don't make forward-looking statements, and our EBITDA margin has dipped in FY '20 because of transition costs on large deals that we had won. These unwind after a while, these costs. But some macroeconomic issues were faced by our portfolio companies and the pandemic impact, but we are working on various measures including optimizing our costs to maintain and even improve margins in the near term. You made a suggestion while in the glossary, give an explanation of terminology. As you know, we always take your suggestions very seriously, and I will pass them on for the secretarial department to consider. Apparently, you missed the quarterly results. So let me just give you quick highlights. Revenue for Q1 FY '21 was INR 9,106 crore with a PAT of INR 972 crores, which is actually an increase of 21% over the previous quarter. We have had our highest ever free cash flow of any quarter at INR 2,300 crores. And I frankly think that in a COVID-impacted quarter, this is a very good result. Thank you again for your questions, Sailesh. It was good to see you. I move on to Mr. [ Nachiappan ]. Mr. [ Nachiappan ], you pointed us to Page 191 of the stand-alone financial statements, a provision of doubtful debts and all that, and why such huge amounts, et cetera. Was it approved by the Audit Committee? Well, your company is in a constant endeavor to collect money from customers and reduce the provision for doubtful debts, and we'll continue to do that. But as a prudent practice, we consider an additional provision to take care of expected future impacts from the pandemic. And considering that, we've taken an additional provision in the books of approximately INR 115 crores. That's really the reason for the increase in doubtful debt provisions. Post quarterly results, can you share financial statements to all shareholders through mail? That's an interesting suggestion. We've noted that. We do have all the results and related material on our website. So thank you, again. I noticed that you said you are joining in from a remote place in Tamil Nadu. I wonder which one that was, but we really are grateful that there is connectivity across this country and into the remote places that have allowed us to reach people like you. The next question, [Foreign Language]. You said what will be the impact on the revenue from the U.S. region as U.S. impacted. [ Aji ], there has been a significant drop in GDP in the U.S. Few sectors have got affected and we've seen some decline in revenue in the U.S. region. But we see customers spending much more in digital transformation in the future as we see more movement from offline to online. Technologies like cloud, I think, are going to see increased adoption, in fact. Those are the bulk of your questions. Otherwise, [Foreign Language] Thank you, [ Asha Lata-ji ]. I'll move on now to keep the [ Geeti Shah ]. [Foreign Language] but I'll try and answer what I think we heard of your questions. The first one was why the stand-alone March '20 quarter net profit was high compared versus December '19. So the stand-alone profit in the March quarter was high compared with the December quarter, mainly due to other income. In the March '20 quarter on account of dividend income received from our U.S. subsidiary. And then you also asked why the margin was a 18.4% and came down. And I think the same answer that I just gave you covers that as well. The margins were affected by that. You were asking about our low P/Es now as you are aware, we have a 40% exposure to our communication vertical, which is a cyclical industry. And we have seen historically that the P/E ratio gap converging with us during a telecom up cycle. So the recent reduction is a function of how the market has reacted in the wake of this COVID. But we have confidence that as the external situation normalizes, we're going to see the stabilization of earnings, which will effectively drive the P/E ratio. You asked about our promoter holding and why it's so low. Well, thank you for that advice and I think the Mahindra & Mahindra Board will take the decision at the appropriate time. We have taken your comments into account. And you wanted to know why the price-to-book is so low. Well, I think there's been a recent correction in stock price, and that has probably led to this ratio being lower. So thank you, again. It was good to see you. I move on to Mr. [ Shrimal ], [Foreign Language] the result suggestion, why not in millions. Thanks to the suggestion. We'll look into that in the future. You also suggested in the annual report to give consolidated accounts, but the annual consolidated statements are published in this year's report. In fact, the KPIs or the key performance indicators are at Page 12 and 13 of the annual report. You wanted to know about the total capacity utilization after COVID. Well, we are operating at around 95%. We work from home. So we are operating almost at full capacity, currently. You asked about the dividend being low. Well, our dividend payout ratio, excluding buyback, has been improving, in fact, despite the outflow towards acquisitions. The dividend payout ratio to PAT is 41%, and we've increased our dividend payout this year and generally, it's increased over the last 4 to 5 years. We also paid a special dividend some time back, and we did a buyback last year. So we are constantly looking for different ways in which to return cash to shareholders in a form of dividend and buyback. You asked whether the dividend will be credited tomorrow. It will be paid on or before 7 August 2020. And you asked about our view on CapEx. Now we are aiming to operate at 25% to 30% work-from-home level in the near term and give up some facilities on lease. This will have some savings in capital expenditure. And the major CapEx will be mainly in laptops or desktops to support work from home. I wasn't -- you asked a question about impairment. It was not clear, but I think it was about impairment and this is an annual activity of impairment testing. We compare carrying value of investment and value in use for the same. And as part of that, we provided INR 555 crores as a payment in stand-alone and INR 217 crores in consolidated. And this is also partly due to the pandemic impact. We've taken a very prudent view on carrying value. How are our acquisitions helping us? That was your final question. Well, we are looking to expand our reach and capabilities through acquisitions. We continue to invest in technologies which are meaningful and which help our future strategy. That's the way we look to get growth in the new markets. Thank you. And I move on to [ Roman ], who I think was next. You said -- you asked how many countries are we present in. Again, your voice was a little unclear. So I just want to make sure that we've understood your questions, but if not, do forgive us and write into us. And you asked us about China and going to 5G tech. The government has rejected China. Now we operate in more than 90 countries. We are in the forefront and working with Indian government on many initiatives. And we signed an MOU with ITI to make homegrown equipment with telcos of India. So I think we'll benefit in the long run from this move to 5G. Again, as I said, I couldn't hear too many more of your questions, but I hope I've answered the key one. [ Behrouz ], and I may have mistaken which questions [ Behrouz ] asked. You were together, I think. You asked how many patents do we have. We have 111 patients. 52 are granted, 59 non-granted. Do we have offices in China? Yes, we have offices in China. Our China operations and customers, however, a very small part of our overall business. Do we have more employees in the U.K. than in U.S.? No. We have more in the U.S. How many countries are we located in? We operate in over 90 countries. When will 5G be available to the people of India? We've seen 4G being available to Indian citizens. And given the historic pull trend, I think we should see 5G adoption very quickly in India. What's the amount of spend on CSR? And are we doing any work for floods in Assam? In this -- in FY '20, our company spent about INR 123 crores in many initiatives, and that includes our contribution to the PM CARES Fund of INR 20 crores. Our Tech Mahindra Foundation works with various governments on such cases, and we will continue to be of help to the country wherever needed. [ Hitokshi ] did not join Mr. [ Saraf ], again, thank you for joining us. It is a pleasure to meet you. You asked how many employees are working from home. And we've got over 95% of employees working from home now. This is across on-site and offshore locations. You asked about the impact in China. As I mentioned earlier, I've answered this question already. We are keeping a close watch and the China operations are a very small part of our overall business. You asked about the disputed case mentioned in Page 155. Now we are contesting these disputes with certain parties. The disclosure is based on facts of the circumstances and under expert advice. Now we believe that every stance we've taken by the company is defensible and on lawful ground. You asked about the virtual AGM benefit and how much is the savings. Now expenses for AGM through VC is around INR 15 lakhs. Expenses for physical AGM last year, and physical printing of annual report is around INR 89 lakhs. So the total savings is about INR 74 lakhs. I hope that answers your question. Mr. [ Chandi Ramani ] didn't join. So Lekha-ji was the last. But given Lekha-ji, it was very unclear. We could not hear you properly. The answers -- the questions were not very clear. So do forgive us, we are not able to really register your questions, but please feel free to send these to us, and we will answer these offline. Now we will move back to the procedure. And I want to tell you all that the e-voting facility will be available for the next 15 minutes to enable those shareholders who have not cast their votes to do remote e-voting. The results will be announced on or before July 30, 2020, and the same will be intimated to stock exchanges and uploaded on the website of the company and the NSDL. After conclusion of voting, count the votes cast at the meeting through e-voting and the votes cast through remote e-voting in the presence of at least 2 witnesses, not in the employment of the company. Mr. Bhave shall make a consolidated scrutinizer's report of the total votes cast in favor or against. I am authorizing Mr. Anil Khatri, the company secretary, to countersign the scrutinizer's report. Upon the receipt of that, declare the results. The combined results of the remote e-voting and the e-voting taken place at the AGM will be declared to stock exchanges latest by Thursday, July 30, 2020, at 6:00 p.m. The results will also be placed on the website through the company and the NSDL. The results should also be immediately forward to the BSE Limited Mumbai and the National Stock Exchange of India Limited Mumbai. And now I would like to thank all the directors and shareholders for attending this AGM through VC/OAVM, and I would request everyone to take good care of yourselves and your families. Please stay safe and healthy. I now declare that the 33rd Annual General Meeting of the company is concluded.

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