Tongcheng Travel Holdings Limited ($780)

Earnings Call Transcript · May 21, 2026

SEHK HK Consumer Discretionary Hotels, Restaurants and Leisure Earnings Calls 51 min

Highlights from the call

In the first quarter of 2026, Tongcheng Travel Holdings Limited reported revenue of RMB 5 billion, reflecting a 14.4% year-over-year increase, and an adjusted net profit of RMB 941 million, up 19.4% year-over-year. The company highlighted strong growth in its core OTA business, with revenue increasing 17.3% year-over-year to RMB 4.4 billion. Management maintained a positive outlook for the rest of the year, citing favorable government policies and a shift in consumer preferences towards experiential travel as key growth drivers.

Main topics

  • Strong Revenue Growth: Tongcheng Travel achieved revenue of RMB 5 billion for Q1 2026, a 14.4% increase year-over-year. Management stated, "We delivered another quarter of strong performance, laying a solid foundation for the rest of the year."
  • Profitability Improvement: Adjusted net profit reached RMB 941 million, representing a 19.4% year-over-year growth. The company noted, "Our adjusted EBITDA increased by 19.8% year-over-year and reached RMB 1.4 billion."
  • Market Positioning and Consumer Trends: Management emphasized a shift towards personalized, experiential travel, stating, "Younger travelers are increasingly willing to book trips exclusively for a single concept or a unique culinary experience."
  • Hotel Management Growth: The hotel management business is evolving into a key growth driver, with revenue from this segment increasing significantly. Management expressed optimism, stating, "We remain highly optimistic about the growth prospects of this segment."
  • Challenges in Transportation Segment: The transportation segment faced headwinds due to rising airfares and geopolitical tensions. Management indicated, "We expect the transportation segment to face some pressure on growth year-over-year in quarter 2."

Key metrics mentioned

  • Revenue: RMB 5 billion (vs RMB 4.37 billion est, +14.4% YoY)
  • Adjusted Net Profit: RMB 941 million (vs RMB 788 million est, +19.4% YoY)
  • Core OTA Revenue: RMB 4.4 billion (+17.3% YoY)
  • Accommodation Revenue: RMB 1.4 billion (+14.7% YoY)
  • Transportation Revenue: RMB 2.1 billion (+6.2% YoY)
  • Adjusted EBITDA: RMB 1.4 billion (+19.8% YoY)

Tongcheng Travel's strong Q1 performance underscores its resilience in a recovering travel market. The company's strategic focus on experiential travel and AI integration positions it well for future growth. However, rising airfares and increased marketing costs present risks that investors should monitor closely.

Earnings Call Speaker Segments

Operator

Operator
#1

Good day, and thank you for standing by. Welcome to Tongcheng Travel 2026 First Quarter Results Announcement. [Operator Instructions] Please be advised that today's conference is being recorded. I would now like to hand the call over to your first speaker today, Ms. Kylie Yeung, Investor Relations Director of the company. Please go ahead.

Kylie Yeung

Executives
#2

Thank you. Good morning and good evening, everyone. Welcome to Tongcheng Travel's 2026 First Quarter Results Conference Call. I'm Kylie Yeung, Investor Relations Director of the company. Joining us today on the conference call are our Co-Chairman of the Board, Executive Director and CEO, Mr. Heping Ma; our CFO, Mr. Julian Fan; our Chief [indiscernible] Officer and President of Wanda Hotels and Resorts, [indiscernible]. For today's call, our management team will provide a review of the company's performance in the first quarter. Hope will brief us on the company's strategies Joyce will discuss our business and operational highlights, and then Julian will address the details of our financial performance accordingly. We'll take your questions during the Q&A session at calls. As always, our presentation contains forward-looking statements. Such statements are based on management's current expectations and current market operating conditions and relates to events that involve loan [indiscernible] uncertainties and other factors, which may cause the company's actual results, performance or achievements to differ from those in the forward-looking statements. The presentation also contains some unaudited non-IFRS financial measures. They should be considered in addition to, but not necessity for measures of the company's financial performance pain accordance with IFRS. For a detailed discussion of non-IFRS measures, please refer to disclosure documents in the IR section of our website. Now let me introduce our Chairman, Heping. Heping will be presenting in Mandarin, and our colleague will provide the English translation afterwards. Heping, please go ahead.

Heping Ma

Executives
#3

[Interpreted] Thank you, Kylie, and welcome to our first quarter earnings call. As we enter 2026, China's travel industry has sustained its strong growth momentum. This expansion is being driven by profound structural shifts in consumer travel demand coupled with favorable new holiday policies. Over the past quarter, the industry has demonstrated exceptional resilience and dynamism, laying a solid foundation for the execution of our strategic initiatives in the year ahead. During the first quarter, travel demand remained highly robust, driving steady industry growth alongside ongoing structural upgrades. We are seeing personalized experiential travel gradually emerge as a mainstream trend. Today, younger travelers are increasingly willing to book trips exclusively for a single concept or a unique culinary experience transforming travel from a discretionary expense into an essential life [indiscernible] Ultimately, the preferences of these younger consumers are reshaping product design and the broader value chain across the entire industry. Meanwhile, government support for the travel sector remains robust. Notably, China's 2026 government work report explicitly advocated for the introduction of spring and autumn brakes in eligible areas, which was later implemented across multiple provinces. This is the landmark signal, elevating pro travel policy from regional, local experiments to a national directed. By redistributing consumers leisure time, these additional holidays will blur the traditional lines between peak and also big travel seasons has effectively stimulating travel consumption and injecting fresh momentum into the ongoing growth of the travel industry. Against this backdrop, we are delivering solid execution on our strategy and actively seizing growth opportunities arising from structural market share. In the first quarter, we achieved decent growth in both revenue and profit with APU once again hitting a record high. Domestically, we reinforced our market position and deep user engagement, further solidifying our competitive moat. In the meantime, we accelerated our global expansion by enriching product offerings successfully capturing greater market share in the outbound segment. Additionally, our hotel management business maintained its strong growth trajectory, scaling rapidly and generating significant revenue growth we remain highly optimistic about the growth prospects of this segment. It is steadily evolving into a key pillar of our overall top and bottom line growth, serving as a powerful engine for our long-term sustainable development. Moving forward, we remain steadfast in our strategy guided by a clear path to growth with a relentless focus on user value, we will continue to strengthen our core OTA business to capture growth opportunities arising from structural market shifts Alongside this, we view our hotel management business as the second growth driver for long-term development, and we'll continue to invest to drive expansion. Furthermore, we will proactively embrace technological innovations, particularly AI to optimize operational efficiency and elevate user experience. Above all, we are fully committed to delivering sustainable and consistent returns for our shareholders and partners. Next, I will hand over the call to Joyce. He will share with you our business and operational highlights of the first quarter of 2026. Joyce, please go ahead.

Joyce Li

Executives
#4

Thank you, Heping. China's travel market entered 2026 with continued vitality as consumers are demonstrating a growing preference for quality-driven and experience-oriented travel. In addition, the 2026 Spring Festival marks the longest holiday period on record. During the 9-day break, consumers took multiple shorter trips, such as visits to their hometowns and leisure travel. Against this backdrop, we delivered strong execution on our strategic priorities and achieved solid performance across all business lines for another quarter. In the first quarter, our accommodation business sustained its growth momentum with both room nights sold and revenue showing robust growth, driven by the continued demand for higher-quality accommodation options. The proportion of high-quality hotel room nights sold on our platform increased by approximately 4 percentage points year-over-year. During the quarter, we implemented targeted user segmentation and tiered engagement strategy to drive purchase frequency and enhance user loyalty. In the meantime, we expanded our focus on emerging travel scenarios, prioritizing unique and curated experiences. These initiatives have successfully reinforced our market leadership across key target demographics. As for our international accommodation business, we continue to expand cooperation with global suppliers and steadily enrich our global product offering. We also leveraged our domestic user base to drive cross-sell initiatives and execute a precise marketing campaign, targeting high potential users. These efforts contributed to robust growth in our international [indiscernible] sold in the first quarter. In terms of our transportation business, we continue to demonstrate resilience in the first quarter. We remain focused on enhancing user experience by making travel more convenient, seamless and comfortable our algorithm-driven hosting system provides users with viable end-to-end travel solutions, especially during peak travel periods. During the quarter, we also strengthened engagement with younger users by developing features that address their evolving preferences for interaction, personalization and emotional connection One example is the weekly travel Fortune, which provides a playful troubles weekly fortune feature and has resonated well with younger users. These initiatives not only strengthened our brand mindshare among younger demographics but also reinforce our positioning as an experience-driven platform. In our international air ticketing business, we further solidified our brand recognition through competitive pricing strategies and high-quality services achieving resilient growth in both volume and revenue in spite of geopolitical headwinds impacting outbound travel demand to certain regions in the first quarter, driven by our goal of industry leadership we remain committed to investing in our hotel management business, cementing its role as the company's second growth driver. During the first quarter, we continued to expand our hotel network by leveraging our comprehensive brand portfolio, competitive technological capabilities and organizational agility. Our along hotel technology platform focused on hotel brands with a proven track record of market recognition Simultaneously, the platform enhanced operational efficiency by exporting AI-driven digital solutions that span the entire life cycle of hotel operations. Meanwhile, our Wanda Hotels & Resorts accelerated its network expansion nationwide, capitalizing on strong brand equity and end-to-end service capabilities ranging from design to operational management. In a testament to our service excellence, its luxury hotels have successfully hosted a number of heads of states during their visits to China, earning high commendation Furthermore, Wanda Hotels & Resorts operates a top-notch in-house design institute with proven track record of design abilities, recognized for its innovative integration of local culture and modern design the [indiscernible] secured the 2025 IIDA Best of Asia Pacific Design Award, one of the industry's most influential accolades as of the end of March, the total number of hotels in operation exceeded 3,200 with more than 1,900 in the pipeline, reflecting our continued expansion momentum. With a comprehensive brand portfolio, our hotel management business will continue to expand its geographic footprint and elevate operational standards to deliver warm memorable experiences for guests while generating consistent returns to our hotel investors, building on our extensive user base we are committed to enhancing user engagement and improving operational efficiency across all traffic channels. Over the past decade, we have built a strong and enduring partnership with Tencent, leveraging the recent ecosystem, we have effectively established a broad user base across China's mass market particularly in lower tier cities. Meanwhile, our stand-alone app maintained strong momentum in acquiring new users with its DAUs increasing by over 20% year-over-year in the first quarter. During the spring festival travel season, we launched a series of creative and targeted marketing campaigns that effectively boosted user engagement and loyalty. further reinforcing our positioning as an experience-driven travel platform. Additionally, we continue to step up our efforts on mainstream social media platforms through influencer collaborations and high-quality content we further enhanced brand awareness among young travelers seeking personalized experiences. We remain dedicated to strengthening user loyalty by continuously optimizing user benefits and enhancing membership value on our platform. During the quarter, we made significant upgrades to our loyalty program by launching an innovative dynamic platinum membership system. Under this new system, membership benefits have evolved from a standardized structure to a more personalized model that aligns user tier status and consumption preferences, enabling us to offer highly targeted exclusive benefits to users across different tiers. These initiatives have strengthened engagement among high-value users, increased user stickiness and supported higher repurchase contributing to sustained business growth through targeted marketing campaigns and effective user engagement, we have accumulated the most extensive user base in China's OTA industry. For the 12 months ended March, our annual paying user once again reached a historic high of 254 million, with the accumulated number of travelers served exceeded 2 billion. This indicates an average of more than 8 purchases per user annually. In the meantime, our MPUs for the first quarter achieved 46 million. On top of that, our annual ARPU continued its growth momentum and climbed to almost RMB 79, displaying a year-over-year increase of approximately 9.2% and review AI era as a time of immense opportunity rather than a threat amid its rapid iteration, we proactively embrace innovation to drive business transformation, our proprietary AI agent [indiscernible] has undergone rapid iteration over the past year with expanded capabilities and broader application scenarios. We can now anticipate users' underlying needs and recommend highly relevant travel options even from ambiguous clip, effectively accelerating the conversion funnel from inspiration to bookings. We also expanded [indiscernible] integration with additional transportation resources, including bus ticketing to deliver AI-driven end-to-end travel solution. Furthermore, [indiscernible] has been integrated into our air ticketing service to address users' prebooking inquiries and help them identify options with more competitive prices. On the other hand, we continue to pursue strategic collaboration with leading external AI agents to seize future growth opportunities. To secure a first-mover advantage and deepen our market penetration, we have deployed [indiscernible] skill on platforms such as [indiscernible], embedding our services within third-party AI ecosystem. In our customer service, we have deeply embedded AI across our entire workflow, driving increasing automation rates for general inquiry. During the quarter, we introduced real-time simultaneous interpretation across both online consultation and voice consultation channels, effectively eliminating language barriers and significantly enhancing global user experience. Additionally, we've leveraged AI capabilities to empower our customer service team in better understanding user inquiries and delivering faster accurate responses as a socially responsible enterprise we have integrated social responsibility into every aspect of our day operations. In late February, we established an emergency response team promptly following the outbreak of conflicts in the Middle East to safeguard user travel and support affected users. In addition, our outstanding performance in ESG has once again received international recognition. We were awarded the industry mover by S&P Global for the second consecutive year and were included in S&P Global Sustainability [indiscernible] China for the fourth consecutive year. Looking ahead, we will continue to safeguard every journey for our users, create greater value for all stakeholders and drive long-term sustainable development across the industry. I'll stop here and give the call to our CFO, Julian. He will share with you the detailed financials for the first quarter. Julian, I'll turn it over to you.

Lei Fan

Executives
#5

Thank you, Joyce. Good evening, everyone. In the first quarter of 2026, China's travel industry demonstrated sustained resilience and continued its growth trajectory, driven by robust travel demand. by strategically capitalizing on opportunities arising from structural market shifted, we delivered another quarter of strong performance, laying a solid foundation for the rest of the year. During the quarter, both our top line and bottom line achieved solid growth. Our revenue reached RMB 5 billion, representing a 14.4% year-over-year growth from the same period of 2025, thanks to very enhanced operational leverage and effective marketing investments. Our adjusted net profit reached RMB 941 million, representing a 19.4% year-over-year growth. Our core OTA business delivered strong growth, with revenue increasing 17.3% year-over-year to RMB 4.4 billion for the quarter. Our accommodation reservation business achieved RMB 1.4 billion for the first quarter of 2026, representing a 14.7% increase from the same period of 2025. The revenue increase was mainly driven by robust growth in both hotel room nights sold and ADR supported by strong travel demand. In the first quarter, our ADR maintained its upward trajectory, delivering solid growth alongside a stable net take rate year-over-year. During the quarter, we continued to observe structural shift in user preferences highlighted by a rising mix of high-quality hotel bookings on our platform. In our international accommodation segment, we further expanded our global supply network while enhancing operational efficiency. Our transportation ticketing revenue for the first quarter was RMB 2.1 billion, representing a 6.2% increase compared with the same period of 2025. We enhancing user experience remains our priority. During the quarter, we consistently enrich and optimize our VAS offerings to better serve users. In our international air ticketing business, we prioritize revenue growth over pure volume expansion. As a result, the segment delivered strong revenue growth, accounting for 6.5% of the total transportation ticketing revenue alongside a healthy growth in volume. Other business continues its trajectory of robust performance with revenue reaching RMB 961 million in the first quarter. representing a stellar growth of 59.6% year-over-year. The growth was mainly driven by excellent performance of our wholesale management business and the consolidation of Wanda Hotels and Resorts. Our tourism business achieved a revenue of RMB 556 million, representing a year-over-year decrease of 5.0%. This decline was primarily attributable to dampen demand for outbound package tour arising from geopolitical risk. In terms of profitability, our gross profit increased by 16.1% year-over-year to RMB 3.5 billion for the first quarter of 2026. The operating profit margin of our core OTA business was 29.3%, while the open of our tourism business was 3.4%. Our adjusted EBITDA increased by 19.8% year-over-year and reached RMB 1.4 billion. Adjusted net profit grew by 19.4% year-over-year, to RMB 941 million in the first quarter. Adjusted basic EPS for the first quarter was RMB 0.4 with a year-over-year growth of 17.6%. The service development and administrative expenses in the first quarter of 2026 increased by 6.1% from the same period of 2025, excluding share-based compensation charges, service development and administrative expenses in total accounted for 16.3% of revenue in the first quarter compared with 16.8% of revenue in the same period of 2025. Selling and marketing expenses in the first quarter of 2026 increased by 16.4% from the same period of 2025. Excluding share-based compensation charges, Selling and marketing expenses accounted for 33.7% of revenue in the first quarter compared with 33.0% of revenue in the same period of 2025. As of March 31, 2026, the balance of cash and cash equivalents, restricted cash and short-term investment was RMB 13 billion. Looking ahead into the rest of the year, we maintain a positive outlook for both our company's performance and the broader China travel industry. The implementation of spring and autumn breaks in excited regions across China will further accelerate the industry growth as evidenced by solid travel demand during the past timing and Labor Day holidays. Furthermore, consumers, particularly the younger demographics are increasingly prioritizing experiential consumption to foster meaningful connections in emotional well-being. This shift in consumer behavior has positioned travel as a highly resilient lifestyle staple even amid macro uncertainties. In the coming quarters, we will remain focused on our core OTA business deepening our penetration in the mass market, while consistently expanding our outbound operations to strengthen our global presence. In the meantime, we will accelerate the growth of our hotel management segment with a strong emphasis on expanding hotel network and enhancing execution efficiency. We are also proactively leveraging AI technological innovations to capture new growth opportunities and improve operational efficiency. Finally, we will continue to place great emphasis on our ESG performance and create sustainable long-term value for society and our stakeholders. With that, operator, we are ready to take questions now. Thank you.

Operator

Operator
#6

[Operator Instructions] The first question comes from the line of Yang Liu of Morgan Stanley.

Yang Liu

Analysts
#7

Congratulations on the solid earnings. I have 2 questions. The first one is how have the market conditions and the business performance trended recently. The industry data for Labor Day holiday travel seems to be intact. How do we view the market situation in the second half of this year? And my second question is, could you please give us some more color on the performance for each business segment of the core OTA business in second quarter this year and 2026 full year. And what are the pricing and the take rate trend?

Lei Fan

Executives
#8

Thank you for the question, Liu Yang. Actually, during the Labor Day holiday, according to the Ministry of Transport, the national passenger fuel increased by around 3% year-over-year, but [indiscernible] concern over the impact of heightened airfares arising from the Middle East conflict, the daily average air passenger volume declined by 5% to 6% year-over-year during the Labor Day holiday. But the total railway passenger volume still recorded a growth up 4% year-over-year. So that means we -- it shows a negatively impacted for the long hole travel. But as we observe the short haul and stay vacation travel is still strong. The demand is still very strong. So our accommodation business still maintain a healthy growth for both revenue and business volume, achieving a modest year-over-year increase. Of course, the revenue growth outpaced the room night growth, while higher quality hotels significantly outperformed the low-tier properties. This trend reflects our ability to capture evolving user preferences as travelers increasingly prioritize the premium and quality accommodation insurances. As a result, our hotel ADR again recorded single-digit growth during this period. Meanwhile, the outbound travel demand remains strong overall for the accommodation, particularly in the accommodation segment. where the room nights grew by nearly 50% year-over-year for the outbound accommodation segment. However, the rise in fuel prices and fares have created pressure on both the supply and demand end of the aviation market we have had a noticeable impact on both the industry-wide and also our air ticketing volume since the beginning of May. But actually, as we observed with the impact of the higher oil prices as a short-term fluctuation, as the summer travel season of projects, we believe the rigid travel demand will help mitigate the impact of rising airfares. So during the headwind, we will place greater emphasis on improving internal efficiency. During May and June, which we believe will help optimize our long-term cost structure and enhance operational resilience for transportation segment. For the second half of this year, it's still very early to have the visibility because of the short booking window of travelers, but I can share some colors and views for quarter 2 for our business -- each business segment. As I mentioned earlier, the higher airfares and reduced the flight capacity may restrain the long-haul travel demand. So as a result, we expect the transportation segment to face some pressure on growth year-over-year in quarter 2. However, the impact of Arising revenue is expected to be partially offset by incremental revenue contributions from transportation services such as airport transfer ride sharing, car rental, et cetera, supported by our continued cross-selling efforts and one-stop shop strategy. Meanwhile, we continue to see strong demand for short-haul travel and expectations, as I mentioned, particularly in low-tier cities, which will support the growth in our accommodations segment, driven by those volume expansion and ADR increase in quarter 2. Other revenue is expected to maintain a solid growth momentum, mainly attributable to the continued expansion of our hotel management business and growing contribution from our membership program. One thing I would like to highlight is that in the second half of 2024, we have accelerated our globalization efforts and strengthen the operations of our stand-alone apps. In the first quarter of 2026 and also the second quarter of 2026, these initiatives performed beyond our expectations and contributed meaningfully to revenue growth. In our accommodation and transportation segment, outbound business contributed nearly 6% of the revenue, while stand-alone half already accounting for nearly 9% of our total revenue contribution between quarter 1 and quarter 2. Based on current trends, we expect this growth momentum to be continued in the rest of 2026.

Operator

Operator
#9

Our next question comes from the line of Wei Xiong from UBS.

Wei Xiong

Analysts
#10

Firstly, since the beginning of this year, 12306 has strengthened the regulation over OTAs by restricting express ticketing services and increasing public communication effort [indiscernible] to book directly through its own platform. So how should we think about [indiscernible] train ticketing business. And secondly, I want to follow up on the point that airfares has risen significantly because of that higher fuel surcharges. So could management elaborate on the potential impact on travel demand and your business.

Joyce Li

Executives
#11

Thank you, Xiong, for the question. I will answer the first one, and I think Julian will have take the second. In terms of impact from [indiscernible], I think our core objective in terms of transiting business has been always to help users find viable travel solutions that are faster, more convenient and more cost effective. We will continue to optimize the capability of our rating system to enhance transfer recommendations and alternative travel solutions across both long and distant transportation scenarios. While train travel remains the most important transportation option for short and medium distance travel during the peak travel periods will also place greater emphasis on alternative transportation solutions including ridesharing, airport transfers, intercity bus services and urban transactions such as buses and mature systems [indiscernible] our users to flexibly shift across different transportation roads. With revenue contribution from the trend ticketing as a percentage of OTA revenue has declined from around 35% in 2018 to around less than 20% in recent quarters. with express ticketing service accounted for only a low single-digit percentage of our transportation revenue. The reduction in contribution has already been offset by revenue growth from the other short and immediate and transportation solutions. In response to evolving market dynamics, we will further optimize the cost structure of the transportation business and streamline the fixed cost to protect overall profitability while improving the middle to long-term margin profile of the transportation segment.

Unknown Executive

Executives
#12

For the [indiscernible], as I think everybody has seen that recently rising oil prices driven by political tensions have led a sharp increase in future targets across China's aviation market. Of course, higher fuel surcharges have pushed up affairs and weigh on air travel demand, particularly among more price-sensitive travelers during the recent holidays, as I mentioned, China aviation passengers volume declined by approximately 5 to 6 years year-over-year. However, we believe this reflects more of a transportation substitution effect rather than a weakening in overall travel demand. In [indiscernible], some users shifted from air travel to alternative transportation options such as high-speed train or step driving for shop to meet distance trips we view a few surcharges increases as more of a short-term industry cycle rather than structural or long-term disruptions to travel demand. The industry has already experienced a similar period of airfare volatility in the past and travel demand has generally remained resilient over the long term. Despite sector air travel demand, the overall travel consumption is still there during the holiday. The railway passenger volume continued to grow steadily. And also, our accommodation demand across the industry also remain healthy. And of course, just like I mentioned, the accommodations business continues to outperform the industry, also remain a modest growth with high-quality hotel demand are released. And also, we have monitored a solid ADR growth as well. But we have to leave that we might have headwind for transportation business in quarter 2. Under this circumstance state we still do something. We enhance our pricing and recommendation capabilities, including fair comparison, travel timing suggestions and alternative routine recommendations to our users, helping the tapes better navigate airfare volatility and identify better value travel options. So this supported user conversion and also satisfaction even amid the higher air fare environment. And in the meantime, we reacted splitly to improve the efficiency of our transportation business by tightening promotional spending refining our organizational structure and exercising stricter control over fixed costs for this segment, including the personnel-related expenses. So these initiatives have mitigated the impact on profitability in the near term or in quarter 2, while also supporting healthier margin expansion for the Transportation segment in the [indiscernible].

Operator

Operator
#13

Our next question comes from the line of Brian Gong of Citi.

Unknown Analyst

Analysts
#14

This is [indiscernible] on behalf of Brian Gong from Citi. So we have 2 questions. The first question is what are the reasons for the increased percentage of selling and marketing expense in the first quarter and what would be the trend of cost structure, including your S&M cost of value and G&A in the second quarter and through year this year? And what will be the margin trend for core EA as well? And then my second question is what is the current margin level of your hotel management. When do you expect the margin of your hotel management business to converge with the industry levels or catch up with the leading piece?

Lei Fan

Executives
#15

Yes, as we talked, our marketing spend is adjusted flexibly in response to evolving market conditions. So in the first quarter, as we saw encouraging early booking trends ahead of the [indiscernible] New Year holiday this year and selectively stepped up our marketing efforts to bank capture the demand while maintaining -- still maintaining a disciplined approach [indiscernible] across all kind of channels. At the same time, our operating efficiency continued to improve, supported by mowing revenue scale and also the internal application of the AI. As a result, the combined ratio of service development and general administrative expenses to revenue declined by nearly 1 percentage point year-over-year driving an increase of 0.8 basis points in adjusted net margin in the past quarter, quarter 1, that's for in the second quarter. Following the headwinds in the air ticketing market since April the end of [indiscernible], we responded quickly by optimizing the cost structure of our transportation segment and reallocating part of our marketing investment towards the accommodation segment. and short-haul topping area to capture growing demand for [indiscernible] vacations. As a result, we do expect adjusted net margin in quarter 2 to continue improving year-over-year reflecting our operational flexibility and disciplined cost control and short-term market heavily. For the whole year of 2026, as discussed at the very beginning of this year, we still continue to optimize operating efficiency, given the application of AI technologies and also further refine our marketing investment allocation. So we're pretty sure how the very strong belief that margin improvement will be delivered for the full year of 2026. In terms of the hotel management, I think Joyce will give you more color.

Joyce Li

Executives
#16

Thank you for question. In terms of the margin level of our hotel management business, we can look at the margin profile from 2 perspectives, given the [indiscernible] stage of [indiscernible] Hotel technology platform and [indiscernible] Center resort. For [indiscernible] Hotel [indiscernible] platform, the segment has experienced rapid growth over the past few years with a significant increase in the number of hotels under management. as we have been focused on accelerating market penetration and expand our forcing. Our blended take rate remains lower than that of the leading industry players. Well, in contrast, when the hotel's results is the most established platform with a mature operating model and a stable profitability. With an established brand influence, its full structure is comparable to the leading global hotel management group, which supports a stable and sustainable revenue model. Following the consolidation, when has provided an immediate improvement to the overall financial performance of our hotel management business. Still at the same time, we have been investing in building our direct sales capabilities the Wanda and [indiscernible] membership program to gradually strengthen brand awareness and customer loyalty. While the contribution from our own membership programs remains below that of the more mature hotel management platform, we expect it to become an increasingly important driver of margin improvement in the future. As the business is still at an early stage, we expect profitability to improve gradually at scale, operational efficiency and sale contribution continue to increase. Looking ahead, our driven strategy will remain disciplined and balanced. We will continue to expand the scale of the management hotel network while improving operational efficiency optimizing the revenue structure and enhancing direct sales channel capabilities. With the combined platform and a growing scale, we expect overall operating leverage of the hotel management business to improve gradually over time.

Operator

Operator
#17

Our next question comes from the line of Leo You from CLSA.

Yang You

Analysts
#18

So I have 2 questions. First as the AI agents and AI bots are becoming more important user entry points, how should we think about the impact on our traffic acquisition and the user behavior for -- and how will Tongcheng position itself in the emerging AI ecosystem. And the second one, I want to follow up on the hotel. So we saw the industry ADR had a slight decline on a same start year basis during the Labor Day holiday. So how should we think about the industry trend going forward? And what is the implication on our accommodation business? How long can we still enjoy the tailwind in the hotel ADR?

Joyce Li

Executives
#19

Thank you for the questions. In terms of our positioning in the AI period, as we mentioned before, we do AI agents as a new interaction interface rather than a drug replacement for existing channels. While AI may reach up how users search for travel information the high-value travel transactions continue to rely on the comprehensive [indiscernible], real-time inventory management and reliable service fulfillment as well as [indiscernible] OTA remains strong advantages. Recent adjustments by some AI platforms in their e-commerce initiatives also highlights the current limitation of AI in handling complex travel transactions. At the same time, AI is introducing new traffic distribution mechanism and create incremental opportunities where we are focused on ensuring that our content and service capabilities can be effectively accessed, referenced and transacted with an AI ecosystem enabling a [indiscernible] look from exploration to bookings. At this stage, traffic contribution from AI channel remains relatively small and has not had a material impact on our overall traffic structure or user behaviors. Strategically, we are actively positioning ourselves within the emerging AI ecosystem as a trusted travel service partner leveraging our extensive transaction data, operational expertise and the user insights to deliver accurate recommendations and bookable solutions across Air platform. In particular, we have established a deeper collaboration with the Tencent ecosystem by enabling traffic reduction from ramp to our mini programs and apps while users complete bookings within our ecosystem. Supported by our long-standing partnership with Tencent, we believe we maintain a strong strategic cooperation priority within the Tencent ecosystem as AI-driven traffic continues to grow. Importantly, this model allows us to maintain drug user relationships and retain transaction data within our own ecosystem, which further strengthen our capabilities in personalization, user engagement and long-term user value enhancement. On the other hand, we continue to pursue a strategic collaboration with leading external Ai agents to capture future growth opportunities. As part of our strategy to capture early stage opportunities and broad distribution, we have embedded deep trip functionalities into platforms such as [indiscernible], expanding our service presence across external air ecosystem. Over the long run, we believe competition in the AI era will still come down to operational capabilities and service quality. By strengthening our product offering, service fulfillment, and ecosystem partnerships. We are well positioned to capture opportunities brought by AI while reinforcing our core competitive advantages.

Unknown Executive

Executives
#20

For EDR, yes, during the recent Labor Day holiday, the industry ADR on a same start basis since our year basis. So a slight year-over-year decline for sure. But not [indiscernible] ADR still continues the increasing trend year-over-year, primarily driven by the ongoing improvement in our hotel mix and continued user upgrades towards higher-quality accommodations. So over the past years, the bookings for 3 Star and a go hotel increased meaningfully with their proportion on our platform in quarter 1, rising by approximately 4 percentage points year-over-year. but few for the 3 star and evoke hotels only of less than 30% in our platform. So as a result, our blended ADR continue to record healthy growth based on these trends, we expect the ADR improvement to remain as a figure for accommodation revenue growth over the coming quarters. And meanwhile, we have maintained a more disciplined and refined approach user incentives through more targeted subsidy allocation and improve the marketing efficiency as well. we have been able to keep our net pirate at a healthy and stable level while supporting sustainable business growth. So overall, we are very opportunistic about the ADR on our platform improvements ongoing supported by our extensive exposure in the mass market and our ability to [indiscernible] to train [indiscernible] in demand and capture imaging opportunity. So thank you for the question.

Operator

Operator
#21

At this time, there are no further questions on the line. I would like to hand the call back to Ms. Kylie Yeung for closing remarks.

Kylie Yeung

Executives
#22

Thank you, operator. We are closing the call now. If you wish to check out our presentation and other financial information, please visit the IR section of our company website. Thank you, and [indiscernible]

Operator

Operator
#23

That concludes today's conference call. Thank you for your participation. You may now disconnect.

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