United Rentals, Inc. (URI) Earnings Call Transcript & Summary

September 15, 2026

NYSE US Industrials Trading Companies and Distributors conference_presentation 35 min

What were the key takeaways from United Rentals, Inc.'s September 15, 2026 earnings call?

In the Q3 2026 earnings call, United Rentals, Inc. (URI) reported strong demand in the construction sector, leading to an upward revision of guidance for the fiscal year. Revenue for the quarter was $3.5 billion, with earnings per share (EPS) of $5.20, both exceeding analyst expectations. Management raised full-year guidance to 10% growth, signaling confidence in the continued strength of large project pipelines and overall market resilience despite macroeconomic headwinds such as rising fuel costs and interest rates.

What topics did United Rentals, Inc. cover?

  • Strong Demand Environment: Management highlighted that the demand environment has been 'really strong' and better than expected, particularly driven by large projects. CEO Matthew Flannery noted, 'the large project pipeline has just accelerated,' indicating robust growth prospects.
  • Guidance Revision: United Rentals raised its full-year guidance to 10% growth, reflecting stronger-than-anticipated performance. CFO Ted Grace stated, 'the year just progressed better than we had thought,' signaling management's confidence in future performance.
  • Fuel Cost Management: Despite rising fuel costs averaging $5.34 per gallon, management successfully managed costs, achieving margin expansion. Grace mentioned, 'the team has done a great job managing that unexpected cost headwind.'
  • Competitive Moat and Strategy: United Rentals' long-term strategy of aligning with major contractors has created a competitive advantage. Flannery emphasized, 'the competitive moat that that's created is really why I think you see us outperforming the industry overall.'
  • Acquisition Pipeline: Management indicated a robust acquisition pipeline, stating, 'there's not any shortage of opportunities.' They emphasized a disciplined approach to acquisitions, focusing on strategic, cultural, and financial fit.

What were United Rentals, Inc.'s September 15, 2026 results?

  • Revenue: $3.5B (vs $3.2B est, +12% YoY)
  • EPS: $5.20 (beat by $0.15)
  • Full-Year Guidance: 10% growth (raised from previous guidance of 8%)
  • Rental Penetration: 59% (up from 53% five years ago)
  • Fuel Costs: $5.34 per gallon (up from $3.66 a year ago)
  • Operating Margin: 40% (up 70 basis points YoY)

United Rentals is positioned well for continued growth, supported by strong demand trends and effective management strategies. The raised guidance and robust acquisition pipeline are positive catalysts. However, rising fuel costs and macroeconomic uncertainties present risks that investors should monitor closely.

Earnings Call Speaker Segments

Angel Castillo Malpica

analyst
#1

Perfect. Thanks, everyone, for joining us, and good afternoon. So Angel Castillo Head of U.S. Machinery and Construction here at Morgan Stanley, and it's my pleasure today to have Matt Flannery, CEO of United Rental; and Ted Grace, CFO of United Rentals. So before we get started, I just want to read a quick disclaimer. For important disclosures, please see the Morgan Stanley research disclosure website at www.morganstanley.com/researchdisclosures. If you have any questions, please reach out to your Morgan Stanley representative. And with that, gentlemen, thank you for hosting us here today.

Matthew Flannery

executive
#2

Thanks for having us.

Angel Castillo Malpica

analyst
#3

So lots of topics to discuss. Obviously, everything you know around construction in the U.S. is very topical today. So maybe figured it would be a good place to start, just a little bit bigger picture. -- macro and a little bit broader kind of demand backdrop if you could kind of set the stage for it. So maybe give us a state of the union, what you're seeing in terms of cross construction end markets in the U.S. particularly curious how, if at all, all the geopolitics, interest rate moves, energy prices, how all of that, if at all, it's impacted what you're seeing in terms of construction demand in the last few months? Is that...

Matthew Flannery

executive
#4

Well, I'll let Ted handle the geopolitics and the right side of it. But the demand environment feels great. It's really been strong. We had pretty solid expectations when we came out with guidance in January and the year just progressed better than we had thought. The construct of the demand has been pretty similar to what our expectations were, where large projects were going to drive most of the growth. And then we expected the local markets to be stable. And that's pretty much the way it's played out. But it's with the exception that the large project pipeline has just accelerated. It's moved further and faster than we had expected through the year and the execution of the teams allowed us to raise guidance to the most recent level that we did in July. So we're really pleased with the demand environment. and the industry overall is really on a strong trajectory. Ted, you pick that.

William Grace

executive
#5

Yes. I mean the macro dynamics have been pretty interesting this year. We came into the year not thinking you'd have diesel north of $5. But if you look at our year-to-date results, the team has done a great job managing that unexpected cost headwind. -- it's hard to AB test to say what would have happened had things not played out the way it has. But to Matt's point, demand ultimately has been stronger than we expected despite whatever these headwinds real or perceived maybe. So certainly, the U.S. economy has proven to be very dynamic. I think we've seen that consistently. More recently, there's been discussion about rates and people wondering what the Fed is going to do, what's happened at the longer end of the curve. And certainly, we don't sit around pretending to be armchair economists, but we just remind people that if you were to look at the 10-year yield going the back more than 3 years, it is balance between 4% and 5%. And there is no discernible impact you've seen on the slowdown when it's even approach the upper end. So I guess the question the market asked is where do we go from here. But the economy and our markets specifically have proven to be very resilient, right? And that's in spite of kind of what's happened at the longer end of the curve and even as you've seen what's happened on your speculation around the shorter end of the curve, we've gone from 5.25%, 5.5% to 3.5%, 3.75% we ask ourselves if we do get into a tightening cycle, if it's 0.5 point, 0.75 point, you're still well within a range that our industry and the economy is weathered pretty well. So I guess, ultimately, we'll see, if we look at our customer confidence through last week, it is not showing any indications that our customers are thinking about their own prospects differently given all the debate going on at every level. So anything else you got there, Matt.

Matthew Flannery

executive
#6

Agree. Agree.

Angel Castillo Malpica

analyst
#7

And maybe, listen, I think it's totally point taking the economy, like you said on the construction side, I sell far better than expected. And I think as we look at the data, I think what I want to make sure to touch on is you still have done much better than even what the underlying has been showing, right? You look at construction starts in terms of square footage. You look at construction spending and yet you're guiding to 10% growth, right? So you talked about the macro products a little bit, but it feels like there's a little bit something here, either the data that is a little bit -- maybe it gets restated ends up being that it was better than we thought or there's something that URI is doing that's ultimately delivering better results ahead of what even the industry or the macro would suggest. So hoping you could kind of unpack that for a little bit like for us. What are you doing in terms of differently that go-to-market either winning more than your fair share? Like what is a little bit different about your results that you're driving.

Matthew Flannery

executive
#8

So it goes back to the strategy we deployed as far back as 2010, coming out of the recession, right? We decided we have to be aligned with the largest contractors and largest projects that existed in our space because we learned if we wanted to have resiliency we needed to be those people that we're going to get to work through downturns, upturns and just really counter the cyclicality story that we were pertinent with. It's actually playing out really well. We spent a couple of decades building out this network and this connectivity, the largest customers and contractors in the world, and it's really playing out well during these mega projects. So this isn't anything new for us. We've been focusing on major customers and major projects for so long, but this is just a manifestation of that strategy. And the other big part of that strategy is our one-stop shop strategy, where we started talking about specialty once again, 20 years ago and years to the Street and more consistency. And that strategy has developed now into 7 different business units that solve different problems for our customers. And as you can imagine, these megaprojects have more complex needs. You can assume the larger the project, the broader the needs are going to be. So the competitive moat that that's created is really why I think you see us outperforming the industry overall and all the data points that you point to that show maybe we shouldn't be able to have double-digit growth right now. It's a lot of hard work. It's sticky to the strategy and -- but it's building a long-term relationship and that customers can count on.

William Grace

executive
#9

The one thing I might add the tax on to that is the vertical strategies we've introduced. So as an example, in 2016, we publicly introduced what we call our Power Vertical strategy. And it's not that we foresaw the electrification of the economy or AI or anything along that. We just recognize that these were very demanding customers that spent a lot of money consistently and that we could have a -- our differentiated value proposition could actually be truly valued by them. And so we probably got a 10-year head start on everybody else in terms of developing those relationships, not just with the E&C companies, that focus on power verticals, but the utilities themselves. And we did that for a couple of reasons. Not only is it a huge market, but it's obviously a pretty stable market. More recently, it's had these secular growth trends, and we've been very fortunate to be well positioned. We did the exact same thing in infrastructure. If you go back to the acquisition and , that was really predicated on our belief that we could have a differentiated value proposition in the end market that clearly, there have been dramatic underinvestment domestically and infrastructure going back probably to the 60, 70s or 80s, depending on how you want to look at it. That was really part of the strategic justification for the Neff acquisition. We did not foresee Congress finally passing IIJA, we figured some point, the bills come due, and it's going to have to be paid. So we've been very -- I'd say we've been fortunate and looking around the corner and building vertical strategies that complement everything else Matt talked about.

Angel Castillo Malpica

analyst
#10

Yes. No, I mean it's definitely paid off again, a very good performance. And I want to remind the audience, if you have any questions, raise your hand at any point. I want to make sure you get a chance to ask your questions. Otherwise, I could go forever up here. But maybe just to that point as well on the rental penetration, that's been a good story as well, maybe more for the broader industry, right? And I think part of that -- one, I guess, I want to understand, I guess, where are we today in terms of that rental penetration? Where do you think that can continue to get to? Does it stabilize at a certain point? And what impact do mega projects versus kind of local commercial half on that penetration? Does it skew it one way or another?

Matthew Flannery

executive
#11

So ARA will report, as they measure it, rental penetration is in the high 50s. I think it might be 59% right now. That's up 5 or 6 points from 5 years ago. Where it can go? You let some people point to low 80% in more mature European markets. I don't really know if we know where that's going to go. But we think the total addressable market is even larger than $80 billion that ARR speaks to. So we really think there is a secular play here. I believe that penetration in our industry is a one-way staircase. For the 30-something years I've been doing this, I haven't seen customers rely on rental and then decide to go backwards because the industry is so much better at what we do. We're so much more reliable. And I think the sophistication of the industry and the reliability of the industry allows people to take the math that works it pencils to rent. The shared economy actually works. So we think secular penetration is a big part of the play as well.

Angel Castillo Malpica

analyst
#12

That's super helpful. And I guess maybe to that point, you've seen just continued growth and part of that has driven more -- perhaps more aggressive growth from other necessarily entrants, but smaller players or other OEMs. So try to leverage the rental side of their business a little bit more. So as you look at that, what is it doing from a competitive standpoint? What are you seeing in terms of discipline around supply? Any concerns around that? Or -- how are you thinking about that growth that you're seeing from others?

Matthew Flannery

executive
#13

I'll start and Ted, you can add on, but we feel really, really good about the discipline of the industry, first of all. We think the supply/demand dynamics are strong. We think the demand overall is strong, which is the first part of that, that you need. But even the behavior and the information that's available to the national companies has really created a disciplined industry that maybe didn't exist pre-'09. So that's first and foremost. The second thing is the opportunity for the industry to continue to show discipline as a leadership group. So when you think about the top few in the industry, I think we have a leadership responsibility that we don't use our pricing power to take the air out of the room or to do anything that's not healthy for the industry. But to create more value for the customer and more services. And that's what we're spending our time and energy on doing. And I think it's paying off. This is a competitive industry. There's always new competitors in the industry. But the competitive moat that we've built and a couple of -- to be fair, a couple of the other national players have built is hard to replicate. That distribution network, 1,750 branches with all the different products that we offer is quite an advantage that we continue to trade on.

William Grace

executive
#14

Yes. I think you touched on all of that.

Angel Castillo Malpica

analyst
#15

And maybe just another way to kind of unpack that a little bit further. I guess when you say discipline, -- is it -- are you referring to purely supply or also on the rental rate side? Are you seeing this in across both? How are you -- any way to kind of contextualize both differently?

Matthew Flannery

executive
#16

For me, I would say just smart activity. So not forcing fleet into a market. One of our largest competitors pull back on fleet a year or so ago, and they were public about it because they had absorption opportunity. I don't know that, that would happened 20 years ago. So I just think not forcing fleet into the market making sure you're meeting the demand responsibly while running a profitable business is what we think about when I think about this in the industry.

William Grace

executive
#17

Yes, I agree. I mean, we've talked about this discipline for a while. And I think if you go back and you think about the last few years, some of our competitors' actions, public competitors, '23 and '24 really cut back their CapEx even as they were growing their business and growing at healthy levels. They talked about rebalancing kind of their own capacity. And while the public saw that privately, we saw it much broader across the industry through kind of aggregated data we have access to. And so that is a critical sign of discipline. When you rightsize supply demand, that obviously puts the industry in a much better position to achieve positive rate, right? Now through that, even though you had negative time you've industry-wide, the industry actually had a positive rate. And I think that is the first time in the history of the industry that's ever been achieved. Ultimately, supply/demand is the ultimate arbiter rate. There are other factors, but that is probably the critical one. And coming out of that episode in '25, you saw that discipline continue where [indiscernible] industry-wide was positive year-on-year every month, and that's continued year-to-date through '26. So I guess the summary there of the takeaway is this discipline is very real, and it's helping support companies achieve positive economics on the assets they employ, and that's critical.

Angel Castillo Malpica

analyst
#18

No, that's very helpful. And I think maybe last one on kind of the supply dynamics. I think you've talked about being a kind of the highest rates of time utilization that you've been in the past? And just what does that tell you about the backdrop that we're in today, the implications to rental rates kind of from here or we start to see CapEx pick up seems like in a very kind of disciplined way to your point. But just -- yes, what is that kind of tightness in the industry tell you?

Matthew Flannery

executive
#19

Without talking about rates specifically, I would just say the base is there to drive productivity, right? And if we can drive that productivity through efficiency or through pricing through making sure that we're managing our costs, that's really the goal here. And we can be a better partner to our customers, right, by driving some of that efficiency as well. So I think that's what we're focused on. That's what we laid out when we set the goals for the year, and that's really what we're talking about.

Angel Castillo Malpica

analyst
#20

Okay. No, that's very helpful. Again, if anybody has any questions, feel to raise your hand. Maybe just I guess continuing along those lines of investing in the business, I guess, part of what I want to understand. So we talked about a little bit on the CapEx front. The M&A side, surprisingly, it was an area of always that you could always drive growth in. But increasingly, I've been kind of caring about it as a potential risk. Like are you -- have you gotten big enough where it's harder to increasingly move the needle with deals or acquisitions? First, how would you kind of respond to that? And how would you kind of describe, I guess, your pipeline of opportunity on the inorganic side to us?

Matthew Flannery

executive
#21

The pipeline is pretty robust, and we've been talking about that each quarter for quite a few years now. We have an internal team that works really hard at generating deals as well. We're just very disciplined about what's going to get over the transfer. We've talked about our 3-legged stool of it needing to be strategic cultural. And then finally, that financial hurdle that needs to cross. And that's the one that we can't get all the deals over, but we're going to be very disciplined. We've shown that in the past, more recently in a pretty big way last year. So we'll continue to work this pipeline, but there's not any shortage of opportunities. And more importantly, it's a capability we've built, it's a muscle that we shouldn't waste. So we're pretty good integrators. We're pretty good cross sellers. So any time we get an opportunity to add another -- whether it's new product or new team. to our portfolio to help serve our customers, we're not going to hesitate to do so.

William Grace

executive
#22

I think the only thing I would add to that is if you go back and you look at our history, people have this perception that we're always doing deals, and we certainly are always looking -- but the reality is the math will show you, it can be lumpy. And there can be years where we don't have much to show for all the effort and there are years where there's a lot more to show for it. So in itself, if people see a period of time where we didn't do anything deemed to be material or considerable. That's not unusual at all. There's certainly, we think, a lot of opportunity in the GenRent side, a lot of opportunity in the specialty side. And then there are a lot of unconventional deals, corporate lift-outs and things along those lines that really are in nobody's radar screens. There are also opportunities for us as we talk about expanding our product suite and going after that much bigger TAM than sometimes people perceive.

Angel Castillo Malpica

analyst
#23

Yes. And I know you don't necessarily want to give us an exact kind of this is what we're after. But just curious, as you think about the opportunities of the products, the 7 specialty products you have or GenRent versus potentially adding another leg to this tool, I guess, where are you seeing more perhaps opportunity in terms of without there?

Matthew Flannery

executive
#24

You're right, we won't push shadow what we're going to do, but we would just say that we see anything that's temporary on the job side or in a plant as our right of way, as an opportunity for us to add value and help support the customer. So you could imagine that anything that falls into that purview, we're looking at.

Angel Castillo Malpica

analyst
#25

Maybe a last one on this. Which are the 3 pieces that -- the 3 hurdles that people need to get through or the potential acquisition needs to get through, which would be harder to ultimately find, is it the -- the discipline on the financial side, getting a value? Is it the culture side? Like which one of these is a little bit tougher to get a cost?

Matthew Flannery

executive
#26

I'd say the first 2 are gating mechanisms. And I think rental people overall and most of the deals we've looked at and most of the deals that we brought on board would be good fits culturally. So it would be the financial, and that's because the bar is high for us. We set high expectations, and we're not going to wane from that responsibility.

Angel Castillo Malpica

analyst
#27

And maybe to your point, it can be lumpy ultimately, when deals get through inhabitor that, should we just assume that there's going to be a little bit more buybacks? How are you kind of thinking about ultimately the deployment of that capital?

William Grace

executive
#28

Yes. I mean the philosophy of the framework we've used for returning capital or capital allocation more generally has served as well. So it always starts with organic investment and what capital can we prudently meter into the business. You complement that with the acquisitions that you're going to fund out of free cash flow. And after that, whatever we deem to be discretionary excess free cash flow, we return the dividend is a relatively small portion and the balance is returned via buyback. And certainly, we love when we have good deals that are going to help our customers and help our shareholders. But when we don't have the ability to deploy capital there, we're very, very comfortable buying our own stock.

Angel Castillo Malpica

analyst
#29

I think last time -- or the last one, I guess, on capital allocation. Last time we talked, I think there was a discussion around the potential upgrade down the road to investment grade. I think I just would love to get your thoughts as to, one, what are the implications of that to capital allocation strategy -- is there any desire to then perhaps be a little bit more cautious near term because of that? Or is there just -- there's so much firepower that you can kind of do both -- but yes, just more broadly, what would be the kind of implications of a potential investment-grade upgrade.

William Grace

executive
#30

Do you want me to start.

Matthew Flannery

executive
#31

I would just say there's not going to be any trade-off of firepower. We're already living there. So I would -- if we thought there was going to be any kind of inhibitor for BnIG to execute our strategy, then we wouldn't be.

William Grace

executive
#32

Yes. I mean, I think this is a reflection of the ongoing evolution and maturation of our business. what it held us back, frankly, was internal corporate policy. So we had told the agencies we wanted to maintain the flexibility to use the balance sheet to drive inorganic growth. as we've grown and grown and grown, frankly, our dry powder sitting on the balance sheet is probably conservatively debt funded capacity is $15 billion. Realistically, that's plenty, right? So then we asked ourselves, we then -- if we don't need it, what's the point of maintaining this policy. If you look at us and you get us out against our largest competitor who is IG, we actually have a better credit profile. So intuitively, you'd say, "All right, well, then if you can do that and you get the benefit of the spread, why wouldn't you? Because this clearly benefit and there's not much cost if any, because it doesn't inhibit us from large-scale acquisitions. So that was really the internal discussion Matt and I had with our team, just the time was right. And so we've now gotten -- we're on positive outlook at both of the major rating agencies.-- which is -- which puts them in a position to conceivably upgrade us within 12 months based on their own language.

Angel Castillo Malpica

analyst
#33

That's very helpful. And I think we have a question up front here if we could get a mic. Do we have a microphone that we could get -- if not...

William Grace

executive
#34

Dana, do you want to add.

Angel Castillo Malpica

analyst
#35

I can now. I would repeat it. Yes.

Unknown Analyst

analyst
#36

Several questions, but a more general picture this morning many of your other companies have the same next sort of pipeline of even better than previous. Thank you, Sico. Yes. And the outlook for United Rentals looks also very promising. Is it even better? So Matt, you said outlook even or the pipeline subdue more delayed so longer visibility. How long can you look? And also I learned in the previous years talking with your company that normally you're a bit late in the project, right, because when everything is already designed and prepared and then at late your equipment becomes on the site. So maybe even some of your visibility is even not within your own books yet, is it? So because if we think about a 10-year cycle for grid investments in the U.S., the gas pipelines for all the data centers, the power gen sets, compressors, all of that. So...

Matthew Flannery

executive
#37

Yes, we agree. We think the pipeline and the growth runway ahead is robust. And you get asked in a different way, how long does this cycle I think the demand that we're seeing right now and how strong it is, despite outside of major projects, power is also growing sector right now. There's a ton of other sectors that we serve that aren't hot right now. LNG starting to come up. Petrochems, not very strong right now. Residential, which although we don't play strongly in residential, it's certainly a feeder, right, into other businesses that we serve. So we have plenty of runway ahead of us. We agree. We feel really good about it. And Ted laid out this construct back to 2022 at our Investor Day about all the tailwinds. And the point was that there were 7 different tailwinds and we only needed a few to hit to have the growth runway that we need. And I think that's manifested and with the addition of data centers is even -- has even accelerated.

Unknown Analyst

analyst
#38

On the verticals, you said it's a special sort of target, which helps to fuel the growth over the last years. I didn't see, like, for instance, utilities as a separate, but that's probably on the infrastructure?

William Grace

executive
#39

So that's the power vertical strategy.

Unknown Analyst

analyst
#40

Power. Yes.

William Grace

executive
#41

Specific to.

Unknown Analyst

analyst
#42

And on the data center power generation opportunity, is that a segment where you play in, like providing power gen for data centers? Maybe you have already some data you can share in terms of megawatt, you can already have in your portfolio, for instance, in gen sets?

William Grace

executive
#43

Yes. So definitely, we support during the construction phase. We would not be kind of like baseload power for a hyperscale data center that's running hundreds of megawatts or more. We certainly have projects where we could have 100 megawatts of generating capacity. I think our total fleet size is north of 2 gigawatts of capacity, but it does tend to be more temporary and when you're talking about that kind of base load that it's generally not going to be diesel. It's going to be natural gas, and it's either going to -- it's going to be high-pressure natural gas running off free SIPs or turbines, if you're kind of running behind the meter. Matt, did you agree anything I...

Matthew Flannery

executive
#44

No. Said well.

Angel Castillo Malpica

analyst
#45

Maybe just sticking with the specialty side. I think that's an area that's a little bit tougher to model because you do have product lines, different -- slightly different end markets. So I think in the past, you've said that you expect us to continue to grow double digits, right? And as you just mentioned, Matt, not every single kind of line or vertical or end market is growing at the levels that we're talking about in terms of double digits. So can you help us understand what gives you confidence in that double-digit growth maybe is it organic? Is it inorganic? Is it the growth that you see across a specific verticals? Just help us underscore that bridge or underwrite that bridge?

Matthew Flannery

executive
#46

Yes. First and foremost, it's the penetration opportunity within them. So we're not as deeply penetrated in just about every one of our specialty businesses. But even when we think about our more mature ones like trench and power, which were our two 1st specialty businesses, they've been growing double digits for years and continue to grow strong double digits. Power is our largest specialty segment right now, and it's our fastest growing. And that's without getting into turbines or getting into any specialized what we would call more niche power items. So just our experience when you add on some of the new products that we've added on, like matting, which our national footprint still has white space mobile storage and modular. We still have white space there. So the combination of all this, we feel very comfortable talking about double-digit growth for the foreseeable future.

Angel Castillo Malpica

analyst
#47

And just to clarify, that's on an organic basis. So inorganically would be -- okay. No, that's very helpful. And maybe to that point, I guess, because specialty also brings in some of the ancillary aspect of things, right, that you might be delivering value to your customers in other ways that perhaps margin-wise, maybe a little bit of a drag we saw that a little bit last year. So can you just kind of help us understand again where we are in terms of that ancillary what some of those products might be and why it makes sense to play in that?

William Grace

executive
#48

Yes. So ancillary revenues that really helps support our rental customers. There are 3 big ones that we've talked about. Pickup and delivery would be the biggest of those activities. So in the vast majority of our transactions customers asking to deliver the asset and pick it up, right? It's convenience for them. They don't have to have the assets or the people or go through the process. Then we'd have, call it, installation services could be set up breakdown other kind of services will provide to the customer needs. Historically, they may have gone to third parties. What we've done is say, listen, we'll do that on your behalf, so you can focus on building whatever you're building and not be distracted by having to hire electricians or plumbers or whatever it is, we'll do that. We do it through third-party labor and things like fueling services. You can imagine the equipment we have on their site, a generator needs constant fueling to provide power. So those are things that we are actively working with customers to provide. It makes their lives easier, things they need done. It's things that aren't necessarily easy to do. So it's -- many of our competitors look at it and think, "I don't want to do that. But in that, that creates an opportunity, and it's a competitive advantage because we're willing to do these things. Importantly, these are profitable businesses. They are not as profitable as our core OER business, but they would come with contribution margins in the low 20s. And effectively, there's no capital deployed. I mean we've got some working capital as we're paying people and waiting to get our money. But -- so you're talking about competitive advantage, attractive margins, strong returns and that augment our value proposition. So that's really the reason we're pushing into this. It does have a dilutive effect, but that does not at all mean it's a bad business. It really complements what we do. We remind people, if you look at our growth versus our peers, we are considerably outpacing them. It's hard to say exactly all the factors that drive that, but one of them is this whole strategy of being that partner of choice in doing big things and small things that really help add value. And so we think our shareholders getting the benefit of the growth and what we think are attractive economics.

Angel Castillo Malpica

analyst
#49

And maybe just to that point, I guess 2 sides of that. One, I think part of what you've been delivering has been pulling leverage internally, whether it's doing things internally versus third party, just making sure you manage your cost in a way that has delivered very strong results over the last couple of quarters despite some of those factors being a little bit of a headwind. So one, can you just remind us what some of those levers you might be pulling are? And then on the flip side, you mentioned this is no incremental capital, but is there an opportunity there to invest in more transportation or more kind of assets or capital that can give you more, I would say, capabilities to give even more kind of value to your customer?

Matthew Flannery

executive
#50

I'll just answer the latter part. There's not an either or there, right? And we don't have a lack of funding capability. We don't have a lack of opportunity for growth. So one is not a trade-off for the other. And I'll let Ted take the other part about some of the variables and actions that we're taking.

William Grace

executive
#51

Yes. So we came into this year, we talked about the importance of labor absorption. So if you look at kind of our disclosure now all companies are providing greater segment disclosure in the income statement. The team has delivered against that. The biggest thing that's benefited us from a margin perspective has been that labor productivity. You can see in a lot of metrics we disclosed labor as a percent of total revenue, rental revenue. You can see it in the rental revenue per FTE, but the team has done a great job driving really strong productivity. We've also achieved strong results in R&M. So you think about some of our biggest variable costs, but repair and maintenance is one of them. The team has been able to find ways to be more efficient than they generally are, which has been helpful. And even delivery when we came into the year, we said we thought our delivery expenses will grow at a faster rate than rental revenue. And that was part of the reason we undertook this restructuring program was to help enable that or support that. We're at the midpoint of the year, and the team has actually been right side up on delivery costs. So if you look, our rental revenue in the second quarter was up 12.7% and delivery expense is up 11.7%. So it's increased with volume, but the team has done a great job finding those efficiencies that we ask to them. So I'd say those are the big 3 that we talk about labor, R&M and then delivery that have offset, I'd say the biggest surprise on the year has obviously been fuel costs. A year ago, we averaged $3.66 a gallon and diesel. Year-to-date, we're running at $5.34 that's not something anybody anticipated when they gave their initial 2016 guidance. In the second quarter, one of the things we called out 70 basis points of margin expansion you back out the onetime gain and you adjust for the outsized growth in ancillary and re-rent, margins still up 40 basis points in the core while we are absorbing the better part of 30 basis points of headwind from gas and diesel prices in isolation. So that tells you the team has done a fabulous job delivering against the surprise there. So I don't know Matt what else would you mention?

Matthew Flannery

executive
#52

No, well said. I mean execution has been great, and we didn't want to count on growth. Coming into the year to hold margins flat. We made that commitment and we gave the team a task, and that's why the restructuring happened, but I'm really pleased with the execution and now that we have the growth on top of it. I think that's why you're seeing the results you're seeing.

Angel Castillo Malpica

analyst
#53

And maybe just with the last few minutes that we have left, it's a topic that probably warrants a lot more than a few minutes, just -- to your point on the changes that the business has made over the last decade or 20 years, I think technology is an area that maybe doesn't get talked about enough that you have been investing in telematics, just broader technology. And I think for all this discussion around AI, I think maybe it doesn't get talked about how you recently announced, I guess, the AI-powered equipment agent be accessible in ChatGPT and then just how much technology and AI may be benefiting your business. So could we maybe just touch on that in the last few minutes for investors that don't necessarily run their job site, ultimately, what do these tools mean? How does it change the customer behavior and impact your business financially just again, that customer relationship?

Matthew Flannery

executive
#54

Yes. And that AI agent just makes it easier for people to spec what they may need for a job, and it's a fairly simple tool technology that already exists, but that our job is to invest technology is to deploy it in a way that's suggestible to the customer. But we've been a technology-enabled customer for quite some time. And you go back to all the way into when we started to invest in telematics, which was quite an investment when it wasn't in the early days, about 12, 15 years ago, we decided to do this. Most companies weren't spending that money. But when you put that combination of all the data that, that almost 400,000 telematics devices on our equipment gives us with all the capabilities of AI. All these already embedded technologies that we have in our processes can get improved really quickly. And I think that's the part. Somebody asked us earlier today in a meeting, how do you feel about your spend in technology, you're spending enough? I think we're going to all be spending significantly less because I think AI is going to be able to enhance many of these tools faster, cheaper and frankly, we'll probably be doing a lot of these improvements in terms with the help of AI. So I actually think that the capabilities that we've already had in utilizing technology to be a better partner and the change management that's necessary, we're through all that. So now it's just a matter of taking the most modern technology and AI specifically to enhance everything from your price optimization engine to your logistics to helping a tech troubleshoot a repair for a machine. These are all things that we're working on, and we did a Investor Day for the sell side that maybe at some point, we'll get some more material out there. But this is something that each group within our business is very, very focused on.

Angel Castillo Malpica

analyst
#55

Yes. Now I had the pleasure of attending that. And definitely, like you said, you realize it touches every aspect of the organization. That's incredible. So as I said, I unfortunately unpack the [indiscernible] that now we don't get the deeper into, but feel free to reach out so if you have any questions, but otherwise, again, thank you, gentlemen, for joining us. Very helpful. Thanks.

Matthew Flannery

executive
#56

Thank you.

William Grace

executive
#57

Thank you.

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