VNV Global AB (publ) (VNV) Earnings Call Transcript & Summary

September 16, 2026

OM SE Financials Capital Markets investor_day 209 min

Earnings Call Speaker Segments

Per Brilioth

executive
#1

The intro makes me nervous. But welcome to our Capital Markets Day, which we do for the annual event. And we -- it's not -- someone asked me, are you going to announce something big, and we're not really. It's more an opportunity for you guys to meet all our great portfolio companies. So that's really the agenda for the day which looks like this. So a bunch of different companies, which we're really proud of and really bullish on their prospects will present over this afternoon. Yes, this is not much to say about this. You'll hear from everyone and it will be great. By way of intro, which so many familiar faces in the room, actually, before I start, the there's one new addition to the VNV sort of team crowd, which is a new Chairman of the Board. And Lars-Åke Norling is right here. So for you who haven't met him here is, which -- welcome to the Board. And we'll -- you will be able to interact with him. He's the new boss. And so welcome. Yes, you'll be familiar with this portfolio. It's very, very similar to what you've seen over the years, common denominator amongst all these companies is that they have this potential to become monopoly. Some are in their current sort of markets and enjoy the benefits of that, which is really what we sort of strive for and some are still progressing towards that sort of holy grail of very high barriers to entry and the sort of the sequential sort of very high margins that you get from this beautiful sort of area of businesses with very strong network effects. That's the common denominator amongst all of these. The portfolio is profitable. This is something that we started updating for the CMDs. And so now we've included what we see. We're well ahead into 2026. So this is maybe overdue, but we think the portfolio, our pro rata of the top 6 holdings, only the top 6, leaving whatever or something like that out, which are all very good companies, some of which you will hear from today, but leaving those aside and only looking at the top 6 and [indiscernible] of those. You're looking at revenues to us of $150 million. And profitability here, which I think we air on being a little bit conservative on. And so we're excited about this sort of outlook or the growth that this portfolio has shown, but also that it's profitable. And this continues into the future, and we haven't put that out here. But if you take our market cap and you compare that to what we see from these 6 companies and our pro rata of those into next year. I think we're on like an earnings ratio of 12 and then that increases a lot over the coming couple of years. So we think this is an attractively sort of priced portfolio with a lot of potential. What we've been active on and it's really [ base ] with over the last couple of years, which you know is that we've sold a bunch of stuff around the NAV and generated sort of a stream of cash flows that have helped us really delever. So the balance sheet has gone from being in net debt to being now in net cash. It's not a lot of net cash, but we are -- we also have some more exits on the way. So we expect to sort of complete a couple of exits over the course of the remainder of 2026, which will add another [ 10 million ] or so and allow us to do all the things we do, buy back stock and -- not so much invest into the existing companies because, as you saw from the previous slide, they're profitable and not really sort of in demand of cash. There's the odd exception, but exception, but they're really -- that is really small. So I think this sort of -- this is what we've been busy with and that's sort of complete now, but we're still sort of -- there's still some stuff that's being sold because they're IPOing or this that and the other. And that's -- those like these 2, 3 that are left to do in the course of this year, maybe a little bit more, but there's 2 that are really advanced. We haven't announced them yet, but they're basically done. They're done at NAV or above NAV. So we think our NAV is good. Having said that, which had a big discount to NAV. And so that's just -- I mean, we Yes, it's the way we've learned to live and try to take the opportunity around that by buying back stock and sort of canceling those stock as we always do and capturing this thing because we see our NAV able to deliver very healthy double-digit sort of returns from the NAV level. And if we can buy that with the sort of closeness and transparency that we enjoy being big shareholders in all these companies, then that's, of course, a big, big kicker in it. So what I did talk about I had this slide up last year, and it's sort of -- what we sort of started sort of discussing them, if you will, is something that we have also worked on over the course of this year, and I wrote a little about it in our last sort of in the quarter report, the interest of the quarter report in that we've sort of set up a new business line, which is maybe better described in this way. So we call it [ B Global Asset Management ]. That's a -- that doesn't really exist. But the point of this slide is that we we're doing -- I mean, there's not much we can do apart from buying stock at the balance sheet level, at the VNV level. But we do see a large sort of deal flow around us that we think is very attractive. And we're looking now, basically, we're looking to set up sort of vehicles that allow us off balance sheet to capture the opportunities that are around us. And so these may come in funds. So we're currently working on setting up a fund that will capture opportunities in our -- in sort of the geographies that we use to hunt in before in emerging markets or to still do. And of course, we have a big bunch of the portfolio active in emerging markets, but that sort of -- that -- whatever it is now a 30-year history of hanging around emerging markets and doing stuff in them has led to sort of -- it still leads to a bunch of opportunities and deal flow. And those are being captured, like in a fund like that. We'll come back to you, hopefully, over the next couple of weeks or so that when we can properly announce that because as a fund that will be regulated and everything needs to be set up. So we got those kind of vehicles, but we also have vehicles that concentrate around specific sort of, for example, specific holdings in our portfolio where, I mean, big chunks of the portfolio is doing really well and as a shareholder in them, part of the cap table, you're sort of exposed to opportunities in the to sort of acquire more shares. Now we can't, again, for the same reasons, it's better for us to buy back our own stock, but we think we're a good partner to have, and we're looking to sort of set up SPVs where we raise money to sort of invest alongside us and partner with us in sort of in the big holdings in our portfolio. So this is something that you should expect us to sort of be quite active on. We are very active. This is a big part of this past year of what we've been doing. But -- and you should expect us to sort of talk more about this in the not-too-distant future. And we're super excited. So us as shareholders in VNV will enjoy the benefits of this because VNV Global and us lot working there will be sort of the managers of all these different vehicles. So the sort of any fees or profit shares and stuff like that will flow up to us as shareholders in VNV Global. That is my very short intro. And I -- so the real -- we move on to the sort of the real sort of show and dance of this afternoon. And that is to talk to portfolio companies and what is not a better portfolio company to start with and BlaBlaCar, which think is the first one out. And we've got [ Nico ] somewhere, there's [ Nico]. You require no introduction. So just over to you. I wonder --

Unknown Executive

executive
#2

I don't know if I'm connected already. Am I sounds like I am. Okay. All right. Thank you, Per. So as usual, I go through an update on BlaBlaCar and this time, maybe show you a bit more numbers around the business and deep dive in some aspect of the business, which we haven't done in the past presentation. So I'll start with the usual what we do. I think most of you in the room have been exposed to BlaBlaCar, and you know pretty much what we do. But as a reminder, we are really fundamentally a tech platform that connect inventory, mostly historically carpooling, which are private drivers actually sharing the car when they drive between cities, but also an increasingly other transporters like bus operators, and we have lots of new verticals being integrated from trains, flight, car rental, even hotels in some of the markets today. So we connect that to an audience and that audience is mostly casual and they look for something affordable, environmentally friendly and mostly, it's not written here, domestic right? So it's mostly about domestic travel, it's not about international travel. So that's what we do at the core, One thing I haven't shown essentially, which is a new content for you, but kind of interesting to keep in mind is the power of the brand and the distribution. And I'll use that for the rest of the presentation as a threat. But thanks to carpooling and because we touch millions or tens of millions of people, the brand and the capacity to distribute is very strong in some of the core markets where we operate, where here, we're showing the aided brand awareness, which is around like 90-plus percent in France and Spain. It's 94% in Ukraine, 68 in Brazil, around 90% in Turkey. And here, I'm not showing India because we have not measured India, but actually, we have more users in India than any of these markets today. So I don't know where the brand awareness is today, but it's probably getting to a significant number and many markets like Poland, Italy and so on, where we also have a pretty strong burn awareness. So to some extent, and then I'll dive into a bit more numbers and so on. We are really good at creating this brand and traffic. Having said that, people transact pretty small amount, right? So if you think of it, it's domestic, low-cost transport. So the basket size being transacted today on the platform is not that big, but we're really good at building volume, brand awareness around the activity. On the core, I would say the pillar of that of the special sauce is clearly the initial activity of carpooling because we create this supply. So it's purely like a captive owned supply which are these private cars that people are sharing when they drive between city. And to some extent, essentially, we build the brand and the brand love around that, and we build the volume and the traffic on the platform based on that. And that play is quite defensible in terms of barrier to entry because it's a very distributed marketplace where you have like millions of suppliers, essentially normal people sharing the car and millions of passengers booking seats in those cars. So it's pretty -- it's very much like a C2C marketplace. Pretty hard to disrupt for a new entrant because the barrier to entry is pretty high. And I'm showing here the NPS, but we have a very high NPS on this activity. So people love this product essentially. Now the byproduct of that, which is interesting, linking to my previous point, is that we need to kick start the marketplace. So it's very hard to get from 0 to 1 in a new market to create the supply and create the demand and get the matching. Once it flies, essentially, it goes on its own. So essentially grows by word of mouth for the most part, which means today, more than 95% of the traffic on BlaBlaCar does not depend on Google or LLM or anything it's brand traffic. So people know the brand, they come, they use the app directly. So we have kept supply and we have brand demand, which, in a world of potentially some of these marketplaces being disrupted by AI, LLM, where people are going to search, it's pretty powerful because people search on the BlaBlaCar we don't depend. We don't need to buy traffic. Traffic comes to us. Now over time, we -- as I said, we diversified the activity. So historically, it was 100% carpooling, which was the core and the called the special [ source ] but we've been building these other verticals, as I was saying at the beginning. And today, it's becoming a pretty diversified play where it's roughly 50-50 in terms of passengers between people booking a seat in a car and people booking a seat in another mean of transport, mostly buses today increasingly trained flights and even like in the 3%, you have like hotels and car rental and other activities we're developing. So the way to think of BlaBlaCar today, it's really a mix within the same product of a C2C model, which is very much like a classified type model, which is the carpooling activity, which would resemble if you were to look at like what type of companies resemble that. It's mostly classified. We've put like a bunch of peers. It's probably not comprehensive that would look like a BlaBlaCar in terms of like business dynamic. And it's also mixed with a more, I would say, classic B2C OTA-type business model where you distribute inventory that other people can distribute. So the main difference here is the -- I don't have a laser, but the [indiscernible]. We don't share that inventory with anyone. The rest of the supply, whether it's like buses, trains, hotels and so on. It's inventory that you can find in other platform, but it's actually we leverage the audience of carpool to fuel essentially the B2C segment. And you have a bit of a flywheel where people might come to find a train and actually they're going to book a BlaBlaCar or vice versa. And we see like a very positive flywheel in the business, thanks to the sort of dual model, which again have like slightly different business model and slightly different business dynamic in terms of profitability long term. Now taking a step back in '26 of the last few years, as I was saying this morning, we've been pretty unlucky in terms of external events. So we had 3 external events essentially putting quite a bit of headwind into the company. The first one, obviously, was COVID. So COVID and sharing cars was not mixing very well. So we had 2 pretty tough years in 2020, 2021, even early '22 when essentially the activity was completely stopped by the pandemic. We get out of the pandemic, as you all know, in early '22, essentially. So [indiscernible] was like Q1 '22, and then we could see the activity picking up again. But 2 of our key markets, Russia and Ukraine, obviously, you get into war, Russia invasion of Ukraine in 2022, which again put a bit of headwind into the company. And in 2024, we talked about it, I think, last year, we also lost a stream of revenue that was coming from these energy certificates generated in France. So it's actually like every other year, we had a problem. I hope the future and I hope the past is not a good predictor for the future and that we're not going to get sort of crisis all the time. In fact, maybe taking a step back, if we look at the current crisis or the current climate with the war in Iran, it's actually for the first time a tailwind for the business. Because we tend to be countercyclical high petrol price is actually more fueling usage to the platform than anything. So the wheel is turning. I would say, and I hope like the next 5 years, I'm not going to look like the last 5 from that standpoint. Despite all of that, and I think it speaks to the in the resilience of the company and the business model, we managed to keep it together. We managed not to do any down round, and we've been sort of pretty adaptable through this crisis to sort of like you regrow and make the company profitable and growing again. Now I wanted to zoom on 2026 and talk about like what we've done this year, now that it's, for the most part, public. We decided to exit 2 businesses that have been with BlaBlaCar for quite some time. The first one is the operating [ buzz ] business, which you see here on the left. And it's a business we acquired, as you might remember from [ SNCF], the train operator, back in 2019 where, fundamentally, we take the inventory risk. So such we prepurchase kilometers to bus carriers that we resell on BlaBlaCar. So it's not like a marketplace model, it's more of an e-commerce model, if you like, where we take inventory risk, and it's a lot less predictable as a business model than the [ Marketplace ] business. The reason we did that back then is that it was the only way for us to access the customer to essentially back then, we could not aggregate [ SCNF ] buses. We could not aggregate [indiscernible] buses. So essentially, we strategically wanted to get to that multimodel game and capture this bus intercity audience and that was the only way to do it. Now things have changed. Essentially, we have distribution agreement with essentially all the bus carriers in almost all of the countries, but specifically in Europe. So we do not need to operate and that business model is very specific. It requires specific skills within the company. It's not going to grow that much outside of Europe because we deploy like a marketplace model. So we decided to shut it down. It's been announced in May, and we are phasing down the network. So essentially by the end of the year, that part of the business will be stopped. But if you look at that from a customer perspective, we don't stop distributing buses essentially. We're going to distribute buses from other carriers, and we're not going to be an operator in the game. That also has a benefit of simplifying the overall business model of the company because you post that divestment, we're going to be 100% marketplace as a business. The other one is a business we sold, which was like a short distance carpooling business, but fundamentally, it was more of a B2B, B2G play, where we essentially sell coupling platform to companies or regions. It was pretty dependent from the energy certificate. Without energy certificate, it's not a bad business, but it's not going to grow all that much. And essentially, it's a different sport because you built like a white label platform for region. So we decided to sell that business. We found a buyer. It's been signed. It should close end of the month or end of October. We're not sure yet, but it's pretty much done essentially. So that's pretty transformational because essentially, it simplifies the company and it makes the company like 100% marketplace, C2B2C but very consistent business model and a lot more focused. So the result, if we resume and look at the company with the new perimeter, so the company without those 2 businesses, essentially, it would have done in 2025, EUR 182 million of revenue, and that revenue is like 92% or something like that gross margin. So it's almost like revenue and gross margin are now very similar and EUR 23 million of EBITDA, so still profitable. This year, we expect to be around EUR 20 million, maybe a bit more million of net revenue on the back of over EUR 2 billion of transactions, right? So that's really the net revenue, the take rate we make. And we should pretty much double -- almost double the EBITDA and be above EUR 40 million of EBITDA, again on the new perimeter. So that's good in 2 ways. That's good because we show that profitability is clearly increasing pretty rapidly. And the core business is actually growing, right? So we are roughly in the 15-ish percent top line growth and 20%-ish EBITDA margin, and it's bound to improve as we move forward. I'll go pretty quickly on that. It's just the historically how we manage sort of the big chapters of the company. So I would say we had one that was really about going global and opening new markets from 2014 to 2018. We have one which is essentially now, which was like adding more supply, so adding buses and train and so on. And now we're moving more and more into more verticals. So we're starting, I'll show that like in Turkey, specifically, to go from transport to travel, which means adding accommodation, adding like other services to the platform. With the same logic I described earlier, we have a massive audience. They come to the platform for free we should cross sell and essentially offer more to that demand because we don't pay for it. They come back. We have like very strong both brand awareness and repeat essentially, very little churn within the users. So we should build more services for this audience. How do we grow moving forward? Essentially, it's 3 things, and I'll double-click on each one of them pretty quickly. One is to monetize carpooling in emerging markets. So as you probably remember, like the model for us is always to launch new markets without monetizing. So people do transact, but we take 0% take rate on transaction initially, and we built liquidity in the market. And then over time, people pay either becoming a subscriber of the service, like members, paying members or we take a fee into transaction. We have both models. So that's going to be one of the big lever of growth because today, we have like a very large reservoir of usage and [ GMV ] that's not yet monetized. So that's one of the big lever for growth. The other one is adding new verticals. So in all of these markets, as I say, we start adding buses, train plans, car rental, hotels, accommodation in general. And we tend to see, and I'll show some examples that, that accelerates the revenue growth as well. And last but not least, we'll keep a pretty strict OpEx discipline, which we applied over the last 2 years. So I expect in the next few years we won't grow staffing costs. We won't grow OpEx at all or not that much, maybe a bit on marketing, but maybe not that much. So those are the 3 ingredients. If we zoom on the first one. First of all, it's something we started doing. So it's not like something that we kick the can down the road and say like we'll monetize in XYZ years. We started that. And here, we're looking at markets that were unmonetized in early 2022. So it's mostly Brazil, Ukraine and most of the market in Eastern Europe. So what you see on the top is the annualized number of bookings on the platform to analyze a number of passengers and it's on your quarterly sequence. So you can see that the usage sort of kept on increasing over time in all of these markets. again, mostly propelled by it's mostly Ukraine and Brazil, plus a few Eastern European countries in there and we monetize along the way. So it was 0 in early '22, end of '22, we had EUR 6 million revenue run rate, and we kept on improving the revenue. Today, we're not done with this cohort of countries. So Brazil is barely tapped. So to give you a sense, within those numbers, we have only 3% of the Brazilian GMV being transformed into revenue. when in other markets, we had 10% or 15% or up 20% in Western Europe. So there is still like usage growth potential in those markets, and there is still a lot of revenue growth potential in those markets. So the game is to continue in this quarter of country to grow usage and monetize. So you should see the dark blue growing faster than the light blue. Now the good news is after that, we have the next cohort of countries. So here, I'm showing India and Mexico, where today, we generate no revenue yet. But as you can see, we've been growing usage pretty dramatically. We'll end up the year above EUR 30 million passenger run rate in India and Mexico. And that does not generate any revenue yet. But obviously, we'll do the same. I don't know if I can go back. Here we go. We'll do the same. So essentially, like the equivalent of 2022 here is probably like early 2027 in this new cohort. So today, if I look at the confidence level that we can expand EBITDA and we can grow the top line, it's pretty high because it's not on the back of usage we need to create. We already have the usage, and we just need to progressively monetize the usage. So that's the biggest lever in terms of like revenue, at least, I would say, short midterm revenue and profitability growth of the business. And essentially, the game for us is to find the right pace of essentially keep on building dominance in those markets, like India, for example, is still growing very, very fast. So we don't want to slow down in India and monetize and create new verticals at the same time. Now the other thing we've been doing is introducing new verticals outside of transport, and we started that in Turkey under [indiscernible] brand. And essentially here, it's just like adding hotel bookings essentially into the platform. And you can see the same story in 2022, it was nowhere essentially, we were just connecting hotels to the platform. Now we're doing roughly 0.5 million booking per year run rate in Turkey, which compared to the audience we have, it's pretty small, right? Because like overall buyback hard to give you a sense, it's 150 million bookings per year run rate. So this thing is pretty tiny from a volume standpoint. But because the basket size is pretty high because it's hotels and it's 20x higher than the basket size of transport. We already make a significant revenue run rate on hotels in Turkey. We should end up the year close to EUR 10 million revenue run rate in Turkey. So that's clearly a playbook will apply to different markets like we need to introduce new verticals and accommodation based vertical to more and more markets in Europe outside of Europe because we do see that we convert the audience really well into accommodation. And because you have a much higher basket size, essentially, you generate like a pretty significant revenue uplift. So again, that's an example in Turkey, but the same logic would apply to different markets outside of Turkey. And last but not least, on OpEx. It gives you a sense also of the transformation of the company over the last few years. When we had the 2024 energy certificate crisis, we had roughly 720 people in the company post all this transformation and essentially being having more discipline essentially on OpEx and staffing in general, we end up at roughly 470 million. It's excluding [indiscernible] looking at the [indiscernible] Turkish business. So essentially, it's around like close to 250 staff reduction that we operated over time. I would say today, we probably are roughly rightsized for all the bets moving forward. So if I look at '27, '28, we do not anticipate to grow that number or that much. It's maybe going to stay more or less stable over time. So OpEx is going to stay more or less constant. We'll play a bit with marketing, if it's efficient. We have clearly the revenue and the EBITDA reservoir ahead of us. And now it's more about how do we create this sort of like future revenue levers, I would say, beyond '29. Like until '29, we have the growth levers. Beyond '29, we need to build those new verticals to build the story beyond '29. So that's it on the presentation. I don't know if we take questions or we -- yes. Should we sit down?

Dennis Mohammad

executive
#3

So by way of intro, I'm Dennis Mohammad investment manager [indiscernible] BlaBlaCar together with Per and [indiscernible]. I'll kick off with some Q&A from me, but then we'll open up for questions from the audience. So raise your hand and [indiscernible] will be running around the mic. So make sure to get the mic. But I'll start off. So as you alluded to in the presentation, 2026 is a truly transformational year for BlaBlaCar with the exits of both operated bus and short-distance carpooling. Walk us through a bit of the kind of detailed rationale behind it and reaching that decision. It's obviously a very big decision, but also kind of the sentiment of the company now. I mean you're partnered with north of 100, 130 employees this year -- what's the energy level BlaBlaCar for [indiscernible] and how has the process been going?

Unknown Executive

executive
#4

Yes. No, no, it's surprisingly well understood internally. It was one of my fears that when you go through like all of these changes, you sort of like you do it by sort of like paying a year or 2 of growth and profitability. And we don't, as you can see, like 2026 is going to be much better than what we described earlier this year. I was a bit more pessimistic that the transformation would cost us a bit more energy, revenue and profitability. It did not -- and I think it's because the rationale was pretty clear. Like on the bus side, people were not that surprised because they could see that all of the expansion was on a marketplace model that essentially Europe was becoming more and more of a marketplace model and that, that business was increasingly isolated or different from the rest. So it was not that big of a surprise and it made tons of sense in terms of like repositioning the company to what it does best, which is really sort of being what I described at the beginning, this sort of like technology platform with a strong brand, connecting demand on one side with suppliers that are not us as operator but essentially the entire market of from distance travel, whether it's cars and trains and buses. So that part was well understood. The short distance one was always a different business. because it was not even integrated into the BlaBlaCar product. So it was always operating as its own sort of team and village and now they're going to join another company. So it's going to merge selling the activity to another company. So it's less dramatic as a change. Now net-net, it is a massive relief to some extent because now it feels for me that the company is sort of like nimble, very focused, like it's very like the next few years are very clear in terms of execution, and it's good to get that out of the way, essentially, sort of you feel like now is sort of year 1 of a new journey to some extent.

Dennis Mohammad

executive
#5

Great to hear. One more from me. You talked about emerging market monetization and how you've already gotten started there. But walk us through the parameters that you look at, the decision-making process? Obviously, India is a big market coming up? Like when would you expect that to happen? And how do you balance growth of packs versus actual planet impact from getting revenues from those markets?

Unknown Executive

executive
#6

Yes. I think what's been pretty new is demonstrating how much we can generate from the BlaBlaCar usage with other products. So if you walk back a few years ago, it was very much theory and [ slideware], saying like, we're going to do buses. We're going to do this week going to do that. Now we're demonstrating that in several markets like Brazil, Ukraine, like many markets, essentially, where you do see that by keeping very high growth, very high NPLs, very strong brand love on carpooling, you do very effectively build other verticals, right? So actually, the hotels in Turkey and you can see like buses in Brazil and so on. So market by market, I think it's always going to be a trade-off of like -- what's the value of the audience for adjacent markets that you can build versus monetizing the audience. And there is no dogma essentially. So it's purely like being very rational. And if you can you monetize the audience by keeping the flywheel you do if you count and it has more value-generating side businesses or other businesses on the side, that's what we do. So to give you a sense, like Brazil went from no revenue to -- it's maybe going to end the year around like EUR 9 million or so of revenue. More than 2/3 of that is actually coming from the bus segment. And the BAS segment would have been impossible to build and grow at that speed without the audience and the platform we do from carpooling. We could have made another choice and just monetize carpooling a lot faster. I think if you fast forward, you're just building like a bigger business long term, I think like these different legs to your business. So that's going to be sort of the game. I would say the good news is now we have enough market and mature enough that essentially, it's more like you're pacing your growth versus your EBITDA margin essentially. Like if you translate that into financial sense, you could generate a lot of EBITDA if you wanted to in '27, but maybe at the expense of long-term growth, and we need to find the right pace essentially.

Dennis Mohammad

executive
#7

Great. Any questions from the audience? One down here. Linus.

Linus Sigurdson

analyst
#8

Just wanted to ask how much has your outlook for say, this year and perhaps the next change as a consequence of, say, rising fuel prices.

Unknown Executive

executive
#9

Yes, it's been interesting and mostly positive for us to some extent because if you look at raising fuel prices, it has 2 consequences. One, on the corporate side of the business, it tends to create supply, right? Because essentially, like the economically it makes most sense to share your car. So we said the trigger point to say, "Oh, I'm going to share my car when I do a ride or when I travel between CTA and CTV," has increased. So we've seen sort of like supply increasing across markets, which is great. On the demand side, it's -- we didn't know if you destroy demand because at some point, people don't travel as much or if essentially demand is shifting toward the more like affordable low-cost segment, which is us. So today, clearly, we've seen increased demand to match that increased supply. So we have seen clearly the sort of a tailwind in the current context, both for carpool and in general for the bus segment because the bus segment is probably capturing some demand of people that don't want to drive anymore as well. Or people that don't want to fly a road or people that don't take the train because it's too expensive. So we've seen the bus segment across all of the markets, not suffering and mostly benefiting from the current context. So short answer is we tend to be a bit countercyclical clearly.

Dennis Mohammad

executive
#10

Thank you. Your [indiscernible].

Unknown Analyst

analyst
#11

So the first question relates to the previous one. And we know that you're tracking ahead of budget this year. Is that only because of the higher fuel prices, et cetera? Or is it other things also progressing better than you expected? And second question is just relating to AI, I mean, quite a lot of focus on AI for these aggregation type of businesses. How do you think that will change your business, both risks and opportunities?

Unknown Executive

executive
#12

Yes. On the first one, I would say it's 3 things that ended up making us above budget or beating budget. One is we have released quite a lot of new features, especially on caring that do pay off essentially. So we've seen incremental usage on people doing more detour more negotiation. And essentially, it has an effect of increasing volume, but increasing the price. So essentially, those sort of like negotiating detour feature. People pay up essentially. So it increases GMV and mechanically so you win on volume, but you also win on price to some extent on GMV. So that's been positive. Clearly, there is an element of environment, macroeconomics. How do you sort of unpeel that? It's almost impossible to be honest. And the third one, specific to this year is, as I said, like the transition were smoother than expected. So I think we had budgeted a bit of buffer thinking that, okay, as you do these sort of layoff and selling businesses, you would have expected, which did not happen and well managed, and I'm happy with that. We had no bumps essentially during the high season, for example, this summer in Europe. And we could have expected more bonds on the road. So it's a mix of all three. Frankly, like you quantifying exactly that market by market is almost impossible. And then AI, so you have 2 things, 2 stories for us on AI. And you have the story that everybody is living through, which is like how do you use AI internally and so on. I think the question was more on the consumer side. On the consumer side, as I said, like we don't buy that much traffic. So to some extent, the fact that we have our own inventory, especially with carpooling and you don't buy, you don't depend so much on buying traffic from Google or whoever else. I think the risk for us is fairly minimal in a sense that I think the risk is pretty high if you're pure yes, and you buy 40% of your traffic from Google today. You might ask yourself, okay, part of that traffic purchase is going to shift from SCA to maybe LLM to some extent? And what's going to be the cost of capturing my traffic on LLMs is going to be higher, lower than on Google. And no one knows today. And there's going to be a shift for us. We don't depend on that all that much, right? So it's only 5% of inbound traffic is actually both coming essentially both on different platforms. So I think we're quite immune from that standpoint, just by the power of the brand and the feed traffic. And the other thing is it's not like transport specifically, I think it's not that prone at least what we do to LLM because it's not something -- it's something you book pretty quickly on an app. And it's not something you would express. So it's different from a [indiscernible] package. I think today, if you're reselling holiday package as an OTA, yes, I'd be worried because if I look at my own behavior, I plan all my vacation on ChatGPT or some other LLM when you said like find hotel, with this, this and that and how to get to the hotel and then you have this package order. For us, it's more like people know those are like very short -- I mean, short distance domestic trips. So we are connected to ChatGPT. We have an app. We don't see that much traffic inbound today from LLM. So we are connected. We're one of the early adopters essentially of those connections. And today, the truth doesn't generate that much. It's good for PR, but it doesn't generate yet that much traffic.

Dennis Mohammad

executive
#13

Great. Any other questions from the audience? Okay. I'll do one final for me and then we can wrap it up. as you mentioned in the presentation, you're around 20% margin today with the new kind of business. But to get to at least 45% margin. I think that was a promise. What are the main drivers to get there? How will you get to 45% from the current levels? How much is reducing OpEx? How much is growth and where will that growth primarily come from if you just put it in buckets?

Unknown Executive

executive
#14

Yes, I think it comes from these buckets that we're showing on the screen. Like if you look at the usage we have today in market that are not yet monetized, the cost is already there. Meaning like the platform is there, the -- we have like millions of passengers, tens of millions of passengers that are not yet monetized. So for me, like if we wanted to jump very quickly at the expense of destroying demand like virtually, you could get to 40%, 45% EBITDA margin like within the year. Like now from a consumer perspective, it would be a vital change and you would break the growth. So my concern, like another way to answer your question, I'm not too concerned that you will reach 40%, 45% EBITDA margin. Today, it's more about like how do we have like enough verticals in the pipe and maybe increasing basket size, hence, hotels accommodation is a very interesting add-on essentially, so that we can still compound growth for the years to come. So that when we end up in peak a year like '29, '30 or in 2 or 3 years essentially, you don't want to end up like 40% EBITDA margin and single-digit top line growth. So the -- I would say the -- most of the effort in the next 2 years will be about like seeding future growth so that essentially, we can compound more growth on the top line. So -- but I think the profitability with the transformation we made on the business, with the monetization that I've shown, like again, like all this graph, and we're doing it, you can see like you do have like easily like EUR 20 million, EUR 30 million, EUR 40 million of additional net revenue for which the cost sales already in the bag. So to some extent, like you can do the math, like you quickly get to 40-plus percent EBITDA margin. So the question is more like growth post 29% right now, I would say.

Dennis Mohammad

executive
#15

Very clear. Thank you. Very excited to follow that in the years to come. With that, I think we hand it over to our next speaker. Maybe with a brief introduction from [ Sasha]. I'll introduce you. So yes, next second largest holding of the voice so presented by CEO and founder, Fredrik.

Fredrik Hjelm

attendee
#16

And perfect for a -- you hear me? Yes, great. And great to follow Nico and the BlaBlaCar. So if BlaBlaCar moves people between cities, [ Voi ] is moving people within cities. And it's always interesting when I mean these rooms [indiscernible] out of curiosity. How many people in this room have used Voi at some point the last year? Raise a hand. We have a lot of users. And the last month? Almost as many, which I think is a good example and proof point of where we are now as a business. It's nothing for you. So [indiscernible] now with Voi. We started the company in 2018. Time flies. And many of you have heard me here and in other situations and forums before. If I would summarize it, it was the first year, a lot of growth. And yes, also a lot of kind of chaos, how should this service, micromobility, [indiscernible], e-bikes and so on live in cities. Can you make it profitable? The 2 years after that was for us very much transformation years, turnaround years where we shifted focus completely from grow, grow, grow, into, okay, how do we make this company and business profitable, sustainable that can stand on its own legs. And now the last 2 years, we have picked up growth again. And we picked up growth while improving profitability and making money. So glad to stand here today after the last 2 years. I'll talk you through that, of course, also a bit where we're going and also where we see growth potential for the next coming years. And we like this illustration at Voi, which shows how most of the cities in the world and in Europe are designed. So we give most of the space in cities to cars, to roads, to parking spots and so on. And only a little piece of space and land to ourselves, us, humans and the people moving into cities to be close to each other and we partner some kind of sit the community. And key thing from Voi since day 1 has been a positive contributor in the shaping force in how we changed this. So moving people and cities from what you see on the right-hand side here, it is being heavily reliant on the private owned car to something that looks more like on the left-hand side here, where we living in cities have menu and the options, alternatives, how to get around, where we at Voi, focused on micro mobility, so light electric vehicles and then connecting that with other forms of transportation such as public transport, such as trains and so on. And it's finally standing here in Stockholm today, going out on the street. I love seeing people on voice, of course, and I also love to see how much CD Stockholm has changed the last 8 years, both people move much more on Voi. I think 10 million, 12 million rights this year only in Stockholm, but also that we see changes on infrastructure, more bike lanes, more protected bike lanes, which, of course, accelerates the usage of our type of services. And where are we today then? So we started in Stockholm 2018 with a very, very tiny fleet of e-scooters. It was August 25, 2018, fast forward to where we are today. We're now running a multimodal fleet, so both e-bikes and e-scooters. Around 200,000 vehicles in more than 130 cities, focused on Northern Europe, Western Europe and Southwestern Europe, where we see most of the growth the last year. Southwest coming from France, mainly, but now also Italy picking up. We have moved from an environment, the regulatory environment when we started this, that was very unregulated into a much more mature regulatory environment where we win tenders and licenses. So we win the right operate in a city like Paris, in a city like Stockholm, in a city like London and so on, which we have been pushing for since day 1. So how can we work together with the cities instead of against the cities. And that, of course, creates kind of regulatory moat also around our business, around the revenues and so on. And Voi now is the #1 when it comes to regulated and licensed and tendered market share in Europe. So around 200,000 vehicles in operation now. So that's a big fleet. Around 80% of that revenue comes from this protected tendered licensed markets. totally in the beginning, we're focused a lot on profitability over the last couple of years. And we see now we're both in an accelerated growth phase on top line. It's also falling down to bottom line EBITDA and EBIT. If you look at last 12 months, end of Q2, we were at EUR 39 million EBITDA. And yes, the biggest region is a [ DAC ] for us or the German-speaking countries, the Nordics, U.K. and now France, picking up quickly. Since we started this also, a lot of people have had a lot of views on micro mobility, especially side scooters. I would say that we have debunked many of the myths and misconceptions and critique over the year, starting up there from the left, can you make micromobility orderly when it comes to parking and behavior and so on. More and more so, yes, and good regulations is key that, but it's a key point in that, but also improved product, improved control on our side that the remaining players in this space behave more responsibly than perhaps what was the case over the first years. The lifetime of the vehicles have gone from very short, as you probably remember in the earlier a couple of months to now, we see the generation -- the [indiscernible] good generation we've had out on the street, the longest now comes from 2020. So that 6 years already, and we have most of the fleet still on the street. We expect the latest generations to last more than 10 years. So we have invested a lot in hardware design, how to make the vehicles more robust and really fit for purpose for what we are using them for and then, of course, improved our operations a lot as well, repairs, maintenance and so on. That leads to much better unit economics. If you look at the whole fleet, we pay back a vehicle in 1 year. We see that the latest generation this year, 8 months to pay back. which is great, of course. Down there to the left, some of you or some perhaps not some of you, but other people might say there are only teenagers, riding scores. That's not true. We see that with every year as we are improving product at a safety perception and so on is improving. The user group gets older and older. And talking about safety. We have 0 vision policy. There shouldn't be any bad incidents on voice. We see when we look at the data the data is strong on the safety side. You have yes, there are 6 labs around the globe between every severe incident on a boy, which stands up very well against the private loan bike, the privately owned e-scooter. And we also feel that the conversation overall around safety has also matured and it's more nuance now than a few years ago, where people, journalists and decision makers as well understand. And what we see is that most of the bad severe incidents are rather on privately owned trimmed scooters he had ones, which are much more robust, lower speed and so on. And last year, we replaced around 14 million cartrips, which is great, and we also see that more than 50% of our rights are true or from a public transportation train or bus. So really getting more and more interconnected with the broader transportation ecosystem. Voi is a complex business to run. We have several stakeholders that are demanding in different ways. We have the cities, of course. We have our riders. We also had the non-riders who are exposed to our vehicles in cities. We have our whole operations teams. So the approach we have taken there is take as much control as possible over the full value chain. So from the hardware side of things, as I mentioned, spent years and years and years to design the best possible e-scooters, to design the best possible is increase the recycled material rate for sustainability reasons, taking the IoT to the connectivity modules in-house to be able to treat the vehicles more and more sensors. And as mentioned before, a lot on safety as well. On the battery side, it's also been an interesting journey when we started by we operated vehicles with fixed batteries. We had to take the vehicles in and out pretty much every night to charge them. In 2020, we moved over completely to swap of the batteries instead, so higher, higher capacity swappable batteries, which means we can do most of our operations out on the street, swapping the batteries, doing repairs which is, of course, much more efficient. On the software and data platform, we I'm really thinking about it. Yes, we have a software and data platform, almost like an optimization engine where we generate SEK 120 million data things, data signals every hour. So that's a lot of data. And then we use that data, ingest it, analyze it, run our AI models for various different use cases. For example, optimizing where to put the vehicles in which order to do operational tasks, we do something like 12 million operational tasks this year, repairs battery swaps and so on. So it's a massive, massive data play. And what you see is the user application, but there is also similarly advanced or even more advanced on the optimization side application and tooling for the people working with our vehicles out on the street day in and day night out. And then this needs to be kind of materialized through operations out on the street. This is a business that's 24/7 on how do we make sure our fleets are available in good shape, in the right place and so on. So it's -- the complexity of all of this, plus the regulatory aspect create real moats around the business. And now we're starting to see that paying off. And what that looks like in numbers is something like this. So the dark red staple there is LTM Q2, so the other staples are full years '22 to '25. We had a few years there, as I mentioned, '22 to '24, where we focused on, okay, how do we make this business profitable and sustainable to then reignite growth again. As you see, growth has been reignited. So we did what we said and what we promised. What extra encouraging as well is that we have continued to maintain or improve our vehicle profit margin. So revenue minus direct operational cost, payment fees and so on and also being able to keep OpEx overhead flat more or less over the last couple of years. So we're starting to see real operating leverage, which is why you see both EBITDA and EBIT kicking up over the last 2 years. So that's on an annual basis. If we look at the last quarter, we see that trend even stronger. So what you see here is Q2 '22 to '26, so only the second quarter of the year. We see that over the last 2 years now from 2024, we're close to double top line on a quarterly basis. We have doubled vehicle profit. We have more than doubled market EBIT of the cash coming out from the market to pay for HQ and development central development costs and so on. We have tripled EBITDA and yes, 3x, 4x EBIT as well. So growth is accelerating now also with improved vehicle profit margins on a relatively stable overhead. So this is exactly what we wanted to see. And we see that we can continue on this trend for foreseeable future, which is very, very exciting. And it's not only that the last years we have added on quite a significant amount of vehicles. What we also have seen now is that we're able to utilize or we're able to get increased usage on the beacons we put out. even though we have close to double the fleet as well, so both on the usage side, but also on the revenue per vehicle per day side, which is not something we were 100% sure about when we started to increase the fleet so much. One, 2 years ago. So this has also been really, really positive. And last year, when we stood here, we made a few predictions. What will happen with Voi, what will happen with the industry over the next coming 2 years. So up until 2027. We said the regulatory landscape will stabilize further and there will be fewer and fewer players competing for the spots. What we see now is, yes, the regulatory landscape is maturing with these tenders and licenses and so on that overall are in format that we wanted, which is, of course, favoring us since we have invested and spent so much time also building the city suite of products and operations and offerings -- on the competitor side, yes, consolidation has continued. So there are fewer and fewer competitors. Now they're only a very few who can win the really large and really important and really valuable markets. we have turned a multimodal 2 years ago. I think our back proportion of the fleet was low single digits. Now it's 25%, 30% and increasing. And we see that the reception on the bike side, both from the users and from the cities is really, really strong. And this year, I would say, is the first year, we have a very strong e-bike product offering, including the one you see out here in Stockholm. And over the last year, we have also been able to allocate capital in a good way and continued to deliver on what you saw on the financial slides. So we are on track towards our predictions and are overall very excited of how the last year has been. But we also think it's very much day 1 for micromobility. We see -- this year, we will have, yes, a bit north of 1 million active users on a monthly basis. This is the peak season for micro mobility now over the summer and the fall, so now we're north of 2 million active users on a monthly basis. We know that there are approximately 150 million people knowing about Voi, but there are 600 million people living in Europe. So the potential is huge. And when we look at some of our key cities, Stockholm Berlin, Hamburg, [indiscernible], Marseille, we like to look at, okay, how much of the population in a city is using Voi on a monthly basis, on a yearly basis and how can we, over time, increase the both the ridership share and the wallet share or mobility users in a city. In the most penetrated cities, Stockholm and Oslo, we're close to 1/3 of the population using Voi on an annual basis. But we see we have a long way to go and so much potential in some of the really large cities such as Berlin, Hamburg Marseille, London, Paris. And on an EU average, the same number is around 10%, 11%. So there is a much, much more market to take. And also, over the last year, we have focused where it matters the most, the really big cities. So Paris, we won a license in Paris a year ago. We went live first of October, 1 year in Paris is now top 3 market for Voi. So we've been very successful in getting into Paris quite late and taking market share and delivering its only bikes in Paris, delivering both on market share on product quality, on user experience. The next big bet now is London and what these bubbles are supposed to supposed to illustrate is the bigger the bubble, the more potential in revenue for Voi over the next couple of years. So massive, massive opportunity in this mega cities mainly in Paris and London and Berlin over the coming years, and we were just started. And sometimes we get the question as well, like do you need to open up 200 more cities to grow over the next couple of years. Our answer is no. We definitely don't have to do that. If we can move cities over the next couple of years towards Oslo and Stockholm penetration, all cities would be in an Oslo level penetration when it comes to rides per capita when it comes to vehicles per capita on our existing city base, our top line would be 5x larger. It would take time, of course. But again, there is so much potential in existing cities at the same time as we see that there are so many new cities opening up. So overall, we -- we are happy with the results since the last CMD today is the best we've ever been, but it's also the worst we will ever be again. Thank you.

Unknown Executive

executive
#17

Great. Let's do some Q&A. We have Fredrik, obviously, but also Mathias Hermansson, CFO, Deputy CEO. Okay. Great. As before, I'll start off with a couple of questions from me and then open up for questions for you guys. Last time we met for [indiscernible] was actually on this stage 2 years ago and then you were growing around 10%, 15% top line and had just entered profitability. Last year at [ Arsen ] in London, you were growing around 30% year-over-year and were slightly more profitable. And this year, as you alluded to in your slides, you're growing 47% year-over-year in Q2 with EUR 40 million of EBITDA, LTM and EUR 10 million of EBIT LTM. Super impressive numbers. Like what are your general reflections of what has changed? How have you managed to kind of accelerate growth as much as you have? And how long is that sustainable for?

Fredrik Hjelm

attendee
#18

We're broadly feeling now is that the boy machine is really rolling and it's unstoppable at the moment, it is like -- and when we look at our stakeholders, again, riders, cities and operations, we see on the rider right side, we have much better products, both on the hardware side and on the software on the app side. So we see that in user experience feedback and so on. And in then that's yes, that's what's driving a lot of that. But in our business also to win the cities, to win the right to play for the riders, where we have been very successful over the last year, winning key landmark cities which comes as a consequence as a result of all the hard work that the teams have been doing, both on, okay, how do we understand the cities and what they want and how do we meet that with our product and overall offering. And then on the operations side, we are getting better and better every day in the small compounding like basis points improvements on a daily basis in how we do our operations and how we plan it and how we use data and so on, it's just compounding over time.

Unknown Executive

executive
#19

Any reflections from you, Mathias?

Mathias Hermansson

attendee
#20

No, I think I mean, Fredrik mentioned they're [indiscernible] building now over the past few years in the industry. One of them was obviously the regulations. That's pretty clear to understand. But building on what Fredrik said, I think overall, the ambition for us is to be the most -- the world's most efficient [ micromobility ] operator and to be able to deliver the lowest cost per ride that we then can translate either to margin on our pocket or give it back to the users. And I think the current thinking is probably more -- let's give it back to the users to capture this huge penetration that's still to be captured. So -- and I think that is what you're seeing right now also compounding.

Unknown Executive

executive
#21

One more question from me, and then I'll open up from the audience. So as you talked about, [indiscernible] has grown a lot over the past 18 months. I think need bikes was sub-1% of the float beginning of last year, and now it's becoming a pretty significant part of the fit and the CapEx for this year and last -- and next year. Walk us through a bit of the rationale behind the expansion, what that does to kind of the demographic profile of the users and why you've done those bets, so to speak, but also high level, the difference in unit economics between the backend [indiscernible].

Unknown Executive

executive
#22

I think the short answer on the unit economic side is that it doesn't really matter for us. I think we have -- it's more a city-by-city profitability. Some sites are better than others. And yes, it's basically -- the way we allocate capital now when we do more CapEx orders, it's more around the opportunity we see in terms of which cities and the potential of growing rather than whether one is slightly better or worse in economics.

Fredrik Hjelm

attendee
#23

Yes. One -- or 2 things to add on that. An interesting thing we see now is we're starting to have a more multi-model fleet. Some cities that are only bikes, quite a few cities like Stockholm, that are both bikes and scooters. We see that when users have tried both of the form factors, both the bikes and the scooters, start to use the service much more -- so having a broader product suite seems to drive increased usage and retention because, yes, we just have a wider portfolio. And last point, not fully related to e-bikes, but another thing we're very excited about is this year is the first year, we've also started to add on new revenue streams where we have several what we consider to be very valuable assets. We have a large user base, we have a large fleet. We have operational network in all the cities. We have good city relationships. We have the brand and so on, where we started to say, for example, advertising deeper, broader partnerships with the likes like [ Klarna ] and [ Fedora ] and so on, more developed B2B offering. So over the next couple of years, there were so many benefits by having scale. Scale on, yes, network coverage in cities, scale on the user base and so on that we'll be able to use and monetize more in the coming years than what we did during the first year.

Unknown Executive

executive
#24

Great. Thank you. Questions from the audience? We have several. We can start maybe --

Unknown Analyst

analyst
#25

So you talked about improving operational efficiency and making the hardware much more durable. Do you think much of this kind of optimization journey is already done? Or do you think there's scope to improve efficiency further?

Unknown Executive

executive
#26

We're far from done. I mean the numbers are starting to look good now, but we, on the inside are looking very much on input metrics, and there are so many things we can improve. Both on the hardware side and on the -- and on the operational side. I mean imagine that's a bit out. But if you look at our COGS, our cost base, it's very manual, labor-intensive today. It's not far-fetched to think that in a couple of years, more of that will be done more robotically in various ways.

Unknown Analyst

analyst
#27

And you also mentioned that the revenue per vehicle per day has improved and is up year-on-year. Could you talk a little bit of the drivers behind this? Has it been about city mix or pricing or what?

Unknown Executive

executive
#28

A mix of all of them. I mean we've added some very strong cities like a city like Paris is driving it up. So it's a mix of the things, and it's really on a city level. Thank you.

Unknown Analyst

analyst
#29

I just wonder what crazy dreams you have about Voi where it would be in 5 yes, something what we are -- we are not doing right now. Something different? What's your 5-year vision?

Fredrik Hjelm

attendee
#30

If I start from yes, the division is a bit related on how I think transportation in cities will look like, which will be much more autonomous and really like point A to point B, also on the more heavy vehicle side. But Voi is on kind of in between public transportation but not fully public transportation, if we run the consumer apps and so on. I think Voi will be more much more prevalent and central part in what we today think about public transportation. And then we are figuring out what we will play in this move towards autonomous transportation.

Unknown Executive

executive
#31

Linus?

Linus Sigurdson

analyst
#32

I have 2 fairly quick questions. So one, you obviously had a strong quarter in Q2. Have there been any sort of adverse weather effects or regulatory setbacks that would say diverge from normal seasonality patterns in Q3? And then the second question is just if you could share anything on the current progress in London?

Fredrik Hjelm

attendee
#33

So the first question is, it's -- have there been any adverse effects you should know of. Not that I know of all, and we can leave it by that. And in London, so context here, this is the first year we're really kind of pushing forward in London. We see more demand than what we budgeted and forecasted for. We also see that London is more complex to run at scale. It's [indiscernible] borrowers operating quite autonomously and so on. So it takes time, but we're on the right trajectory now given the encouraging user numbers will continue to build and grow London over the coming years.

Unknown Executive

executive
#34

Maybe just to add to London. I think we mentioned in the Q2 report as well. But I mean, the opportunity in London is by far the biggest opportunity we have ever seen. So the revenue for the London market itself is as big as the entire revenue base of Voi right now. So it's a huge opportunity. And I think we -- historically, as you see the development of our financials here. I think we have been historically extremely disciplined and try to be best in what we try to do before we move on to the next path. And the advertising and those commercial partnerships, that's been on the table for several years, but we kind of deliberately try to wait. And the push into London is also one of those things that we didn't have the capital, the bandwidth and so on. But now we see regulations start shaping. [ TFL ] will do pan London tender in a couple of years, hopefully or 18 months, is the best guess right now. And of course, we're doing these investments in London in this hugely complicated market. to position ourselves for that tender. That's the primary goal. But then we're obviously happy that the demand was stronger than we thought.

Unknown Analyst

analyst
#35

So maybe for Mathias. But if you look at -- first of all, I'm coming from Luxembourg and in public transport is free. And you see discussions going on, let's say, in Sweden, that public transfer should become much cheaper. Do you see there is a risk that the willingness to pay drops if, let's say, like a new call here too [indiscernible] or whatever you pay 1,200, if that drops to, let's say, 500.

Mathias Hermansson

attendee
#36

But you also have a lot of cobblestones, I think that doesn't -- but I think -- I mean, in real time, we've actually seen exactly that here because the government lowered the public transit passes to cut the price in half and had 0 impact on our revenues and riders. I mean, just to take an example, I think in Stockholm here where we've been for a long, long time, I think our year-over-year growth is over 50% despite that effect, for example. So it's not something that bothers us that much. Probably more -- if that happens, more people will leave their cars and go on travel transit, and then we will be there as well to help them with the first and last mile.

Unknown Executive

executive
#37

Yes. [ Staffan]?

Unknown Analyst

analyst
#38

So I didn't feel that you properly answered Dennis, good question on unit economics for bikes. Since the -- if they grew from 1% to 30% over the last year or almost 30%, I would assume that you haven't really had them for that long. So what's the number of years that you advertise those on, which should be a great kind of different? I like that really changes the profitability, I guess.

Mathias Hermansson

attendee
#39

It's a good question. I'll drill deeper. The bikes are roughly 20% more expensive than a scooter, give or take. What you see when we have a market with bikes and one with scooters is that people tend to use it longer. The price is normally is the same. The offers in market, but people using it for a longer distance a longer time. So the revenue per bike per day is normally higher. The payback in number of days for bikes -- and now it becomes a little bit city specific. But what we see in the aggregate is that it's shorter or at the same level as scooters. When it comes to depreciation and amortization of our assets, I think we depreciate our new vehicles now for 10 years. But remember as well then that all the batteries, which takes up a pretty big portion of the overall cost of the entire vehicle we depreciate over 4 years. So on average, it's like 7 years -- if that helps.

Unknown Executive

executive
#40

Great. [indiscernible], and then we have one more in the back.

Unknown Analyst

analyst
#41

I think -- 2 questions on the fleet. So I mean, fleet growth is obviously important to drive revenue growth. So I'm wondering, can you continue to grow the fleet without winning more tenders? Is there still room to run, so to speak? And second question relating to that, do you see any sort of macro trends where cities that find this service good or contributing to society -- have they started increasing the fleet allowance, if you want to call it that?

Fredrik Hjelm

attendee
#42

Yes. So yes, on your second question, the short answer is yes. And that's part of the driver in cities where we've been a very long time like Stockholm where it's working well. We get to expand over the years. Paris is another example where we've been allowed to expand the fleet over the last year. So that is also big, big reason why we're so excited about the potential in the existing cities as well, which relates to your first question as well. Now we have been positively surprised over the last 2 years how much more opportunities open up on the -- this is a good place to put vehicles, both existing ones and new cities as well.

Unknown Analyst

analyst
#43

I've got one final question from Fred. And then I was wondering, as you said, the high season is the summer season. How much of that revenue you see during the summer is contributed by foreign tourists coming into the cities versus the domestic residents. And do you see any difference in such case in spending habits?

Fredrik Hjelm

attendee
#44

Yes. And again, in our business, it's super city specific. Some tourist heavy cities take like Paris. We see, of course, that the tourist proportion of the rights is much higher than call it, university city like Oxford, Oxford and Cambridge. And on the spending side, yes, the tourists are less price sensitive than the daily commuters for understandable and natural reasons.

Unknown Analyst

analyst
#45

And last question. Maybe this is too far ahead in the future, but have you started even thinking about any opportunities to expanded the Southern Hemisphere just to achieve more recurring revenue? Or are there summers during our winter?

Fredrik Hjelm

attendee
#46

You mean like Australia?

Unknown Analyst

analyst
#47

Like Australia.

Fredrik Hjelm

attendee
#48

Yes. No, we're not looking at that part of the world at the moment.

Unknown Executive

executive
#49

Okay. I think that's it. Thank you very much. Looking forward to the next and where growth has accelerated even more and we're either more profitable. Infinity. [indiscernible] for oil. And now we welcome up housing anywhere presented by the -- well, not really new anymore, but since a year back, new CEO, [ Antonio Intime]. So super happy to have you. And floor is yours.

Unknown Executive

executive
#50

Thank you, Per and VNV team for having me. It's a real pleasure. I'll probably start with a quick introduction of myself. [indiscernible], CEO of [ Housing Anywhere]. Joined the company last year. Before then, I was working at [indiscernible] tort, the largest real estate classifieds in Italy, and I spend the rest of my career and digital tech space ranging from a launching start-up to navigating large corporates like Amazon. I think we haven't been presenting for the last 2, 3 years. So I'll probably go over who we are, current status of the business and recent changes that we brought clearly, where we're heading and our ambition for the future. So I can use the laptop as well. All right. So let's start with a snapshot on the group. Housing anywhere is a midterm rental platform, connecting tenants and -- which are primarily students and young professionals landlords listings, furnished room, students and apartment on our platform. We run 3 different complementary brands. HousingAnywhere is a transactional-based marketplace. So basically, tenants can booked directly place stays on our platform. We earn a fee from them and a commission from the landlord. It's present across Europe, focuses on international mobility and supply is coming from primarily property manager and to a lesser extent, also private landlord. [ Stood apart], similar business model as housing anywhere active in France and Belgium, where we have a solid and consolidated brand as the name suggests, focused on students mostly domestic and with a solid also position in the market on PBSA, purposely built student accommodation and private landlords. Finally, [ Cabernet], a more standard classifieds, where basically tenants pay a subscription to get access to landlords, active in the Netherlands, supplying straight market, hence the type of business model that we have skewed on domestic with a large majority from students and supplies coming from private lenders concentrated on rooms, active since early 2000s, also very strong and consolidated brands. I'll talk more about it later, but we are leveraging this complementarity across brands to build stronger value proposition, consistent high-quality experience for students into an integrated platform that combines basically the strength of the different brands. So with $39 million in revenue over the last 12 months, more than 60,000 net booking under our transactional model, so HousingAnywhere in [ studepart]. We are the leading midterm rental platform in Europe. We're present in more than 400 cities. -- across Europe, powered by more than 25,000 landlords. The largest countries are France and Belgium, primarily through [ Studopart]. The Netherlands through Cabernet and then Germany, Italy and Spain through HousingAnywhere. As I said, we earn a fee from the tenants and the commission from the lender, fairly similar contribution that add up to more than EUR 500 in net revenue per booking for an average of about 10% take rate. And the average stay is around 6 months. Now if you take a look at the user journey, the typical user journey, it resembles that of short-term rental more closely but with some specificity and additional complexity. So landlord list for free in our platform. They set availabilities. They set the pricing, typically monthly rent. Tenants can browse on our platform without a need for physical viewing. When they find something interesting, they can apply by verifying their ID and providing any other additional document that the landlord is requesting or engage in a conversation if you have any specific questions. Then landlord clearly screen the application. They accept or decline when they accept the booking is in, then the tenants pay the first month rent, the platform fee and the deposit. Then they have to sign a lease agreement, and this is another peculiarity of longer-term stay. While many stay with us until they successfully move in and verify that everything is as advertised or they get fully refunded and reprotected. Landlords also get the fair amount of protection, but I'll go over it a bit later. And so once the booking is in, basically, the -- yes, the booking is secured. And if you think about it, we and other platform have optimized over time, the part of the journey that goes from this covered to book, right? And this is the moment where we monetize. But what we believe is that a great opportunity is also what happens after booking, right? And if has been partially unaddressed so far because it's complex. It's hard to crack. But it's precisely because of that, that we believe is where we can build a strong real competitive advantage. In terms of financial, we've grown revenue over the last 3.5 years by 65%. But most importantly, we have turned profitable. Over the last 12 months, it was the biggest leap forward into this. We generated $5.6 million in adjusted EBITDA at a 14% margin primarily through cost optimization and efficiency gains. And we want to keep this disciplined approach moving forward. We'll continue to apply it to preserve our strong financial position while we continue making sustainable investment, while clearly, the main focus is now on accelerating growth moving forward. And in order to do that, at the end of last year, we have kind of revisited our strategic direction in order to make sure that we were on a big enough opportunity where also we had a sizable right to win. And international mobility, as I said at the beginning, was HousingAnywhere has been housing anywhere initial target and also where we had found the best product market fit. But if you think about it, the students and mature working professional completely different animals. And in the meantime, we had been growing our penetration into students a lot faster, especially after the integration and the acquisition of [indiscernible]. And this, along with the need of channeling our energy on fewer bets rather than spreading ourselves too thin across too many areas. That's led to this strategic refocus driven by primarily 2 main shifts. On one side, from targeting international mobility to student first. So international and domestic student alike. And from Tier 1 cities across Europe to all relevant CT in UF. So the 5 largest country for us, which are Germany, France, Italian, Spain and the Netherlands and which basically account for 80% of the market. And by taking into account all the suited inflow per city and 5, the need housing typical total contract value and our take rate, we end up with a EUR 1 billion opportunity in serviceable addressable market. This is real revenue pool available under our model. And if we consider that we are already at a 10% plus penetration in some cities, bringing the same penetration for 5 were already 3x our current revenue. But we also believe that our obtainable market is will grow much bigger than that. As rentals move more and more aligned, they become more managed, the market matures, and we also improve our overall value proposition. And in any case, we see this as a starting point as after consolidating Europe, we can move outside but we want to focus on Europe now and also extend into a young professional as we tap more and more into the domestic markets or into renewals as a natural extension than from students. So clearly, this strategic reshift has reshaped our priorities in 2026 and beyond. We've already been working this year on becoming a native rental platform. Clearly, we have fully integrated AI in our customer service with a very high case coverage and resolution rate. But then we have also built our own AI assistant to power and streamline our booking operations, so basically the interaction between tenants and landlords. And we've gone through already multiple iteration of it after having reached a solid performance in terms of coverage and customer satisfaction. The AI assistance has started to qualified tenants earlier in the funnel and pushing them down to landlords when high intent leads. Up to now, where the assistant is present in the chart with landlord. So basically combining speed, availability and consistency of AI with the human dutch of a lender. Also some early genetic features, like, for example, the ability to update listings autonomously with information that we found in the chat from the landlord, so that we can improve quality supply at scale and prevent tenants from asking the same question again and again. On top of that, by Q2 2027, we'll have HousingAnywhere in [ Sudopart ] integrated into a single seamless platform operated by one organization into a single operating model that combines of the platform. And the goal here, as I said before, is really to have solid, high-quality experience for students across Europe, streamline operation and build clearly a more scalable product foundation. But we also see this as a stepping stone towards building a real competitive advantage and possible M&A opportunities down the line. while our agenda, as I said, is squarely on accelerating organic growth, we think that we'll be in the best possible position if and when those opportunities will arise and make sense. Last but not least, clearly, we want to win students across G5. We have already started like repositioning our brand accordingly, working on supply. So both on expanding our approach in 5 going deeper in these countries, but also fine-tuning the supply acquisition doubling down on university partnership, clearly, and also sharpening our product proposition. While all this is underway, we continue to refine our long-term view to make sure that -- we accelerate our path towards becoming the go-to destination for students across Europe. And as I said, at the moment, we monetize one precise moment, which is the booking, but the experience that we enable spans across months. And the vision there is to go deeper into the rental cycle in order to build our potential right to win also in the tenancy phase. So whatever happens after the booking. And by doing so, we want to make it so good for tenants and landlords alike that may pointless to go off platform. And the reason for that is, of course, we want to tap more and more into recurring revenue, tap into renewals, and this will extend our LTV and build a stronger mode. The good thing about this vision is that perfectly aligns with what tenants and lounges are already asking and screaming at us. So a high share, for example, of negative tenant experience are linked to the deposit. -- too high. It's not returned, and I have a dispute with the landlord, while lenders want to feel more protected against damages and clearly unpaid rent. And that's exactly what we want to tackle. And as a stepping stone towards that direction, we have just launched quite recently a pilot of what we called a worry-free booking experience which basically offers tenants 0 deposits, removing, as a matter of fact, the biggest financial buyer that they have, while at the same time, protecting landlords against damages and any and paid rent we want to make real for landlords. So we also offer fast payout whenever there's a claim within 48 hours up to a certain threshold and also more visibility for these listings on our platform. So this is a truly unique proposition at the moment in the market, which is already showing very early promising results in terms of conversion uplift. And why we're doing this is also because I talk about this a lot. Trust is potentially one of our most important intangible KPI. And by on the full experience, make it consistent across the board instead of leaving it to the goodwill of landlord and tenants we believe will this is the single greatest opportunity that we have to build a stronger moving forward. But there's also another reason why we want to earn this trust and it's because we have also understood that -- we're kind of in a bigger mission than just helping students find the places -- and the good thing is that if students themselves acing those reasons back to us. So in their onwards, we are already perceived as an enabler of new unforgettable experiences of confidence through uncertainty, fresh stars, new chapter life, new connection, all allowing them to find a trusted play to stay so that they can get settled and go further.

Dennis Mohammad

executive
#51

Thank you. Great. Thank you, [ Antonio]. You know the format by now. I'll start off, and then we'll do some questions from the audience. It's been a bit over a year since you took over the helm at housing. Walk us through when you got the call or your thoughts post decision-making process living in mobile are and joining. And also a bit how is the first year been for you at the housing.

Unknown Executive

executive
#52

So I think the reason was clear. I saw an opportunity to build something big at a European level, and that was the kind of challenge that I want to get on at that time. And I think the realization a year in, 1.5 years in, is that I think the opportunity is even bigger than I thought. Also having the opportunity to go through the numbers, do the strategic review and get a firsthand real knowledge and but at the same time, the complexity I've spoken a little bit about it, the complexity and the challenges are also higher in this usually go hand in hand. So that was kind of expected. But I think in this, there's also the big opportunity, right? Because solving that complexity for the market will create a competitive advantage that we need -- that we're looking for basically. And in terms of how this year has been, I think it's been kind of a roller coaster. But I think I appreciate a lot the variety of things that I had to handle. Just to a quick summary, we went through like a review of the kind of mindset and way you're working in the company. And then, of course, on to building a stronger team, especially in the leadership -- after that, we did the strategic review, we changed the operating model. Clearly, as a consequence of that, last part of last year was dedicated to strengthen the financial position. And then I think we are in a position now where we went from the need for funding operation now to the opportunity to fund growth if and when opportunity is to up to now, where basically we need to build that machine that volume was also mentioning that delivers the liver delivers, right? And why we're not fully there yet, I think, I'm super happy about the -- how the team has been navigating these changes.

Dennis Mohammad

executive
#53

Very exciting. You alluded to this in your presentation. You said the serviceable addressable market is north of EUR 1 billion. Today, a large of that revenue doesn't happen on the marketplace model. So walk us through how those transactions happen and how you see that competition, if you will, or what you have to convert from [indiscernible].

Unknown Executive

executive
#54

Yes. I think there's a big difference between -- if we stay on students clearly, which is our target now. There's a big difference between international and domestic students. For international uses were kind of a lifeline. They don't have that many options. And as a consequence of that, our penetration in that market is much higher. But we also have a clear evidence, especially from [indiscernible] parts that has been focusing on student all along stood up part is generating already more bookings in the domestic market than international. And while the challenge there is clearly that there's a lot more optionality than your network, real estate agents, classifieds, local classifieds I think the idea is exactly what I was explaining at the end of the presentation. So we want to make our proposition so good that even that there are those optionalities, especially for domestic students. Imagine like, for example, you are ending on a personal content you have to pay your deposits. And still the landlord is exposed to risk on damages or unpaid rent. And so the idea is exactly that, right? So the domestic market is clearly more challenging than the international one. And -- but definitely, by improving our overall value proposition, I think this is the way to go to have a higher chance to penetrate it.

Dennis Mohammad

executive
#55

Great. Looking at the audience, opening up for questions [indiscernible].

Unknown Analyst

analyst
#56

So I would like to learn a bit more about students as core customers. It feels to me like they -- well, there's a large market, but they tend to go to the one who's offering the lowest price and they might even be willing to make the less convenient alternative if the price is lower. So what level of contribution margin can you have what level of EBIT can you have long term?

Unknown Executive

executive
#57

So we don't see that much of difference between, for example, students and young worker professional, honestly. And if you think about like supply like PBSA, the pricing point is not that low, right. It's true that there are definitely more aware. And -- but what we're trying to do is by introducing, for example, that the worry-free experiences lowered the barrier in things like the deposit. But at the end of the day, we don't see that much of a difference. And with the current unit economics that we have, even if we go 100% students, which is our goal, we don't see any impact in the unit economics moving forward, considering the money that we're spending to acquire students and how the operation that we have at the moment on the platform. And which concrete numbers should we then expect -- and you mean revenue per booking or --

Unknown Analyst

analyst
#58

No in total, just looking at the P&L.

Unknown Executive

executive
#59

Okay. So the P&L, I think, we're already at 14% EBITDA margin. We are projecting in the next 2, 3 years to improve that dramatically. This is going to be through continued marketing efficiency. Building a brand is a big topic that we have. We have clear evidence from [indiscernible] how this spans the wheels and reduce the dependency for example, from Google. University partnership is a big thing as well. A big portion of bookings generated on [ Studer part ] is coming from those university partnership which is basically free traffic for us. And we are replicating this best practice across the board and now that we're going to have an integrated platform. This is going to be one of the things that we're going to leverage also for the housing anywhere part of the business.

Dennis Mohammad

executive
#60

[indiscernible]?

Unknown Analyst

analyst
#61

Do you see any opportunity that customers of [ stud part ] then later convert to customers of HousingAnywhere when they graduate and become professionals? Are you tracking that? Have you seen any high conversion rates?

Unknown Executive

executive
#62

So renewals are very low at the moment, but that's exactly what we want to tap in stepping into the tenancy phase of the business. But if any, this will be more than welcome because then at the end of the day, we're going to run 2 different brands still. So we're not going to integrate the brands in this first phase because we believe that the major positive impact will come from integrating the platform, which is what we're doing right now. But moving forward, if there's going to be like a share of audience between the 2 is just more than welcome.

Dennis Mohammad

executive
#63

Your [indiscernible]?

Unknown Analyst

analyst
#64

So first, just on penetration. You said if your core cities reached at 10% penetration, you were 3x your revenues, how will you -- what's the strategy to drive that penetration starting? So that's the first question. Second question is on the no deposits, et cetera, these new initiatives, the economics behind that because I guess that leaves you at some financial risk and also the early results of those investments.

Unknown Executive

executive
#65

Sure. So in terms of penetrating the 5 largest countries that we're targeting right now, it's really about applying the playbook that we've developed in the bigger city, right? So bringing in supply. And of course, we're going to target more the supply that we know converts better with students. And again, best practice from [ Suda part ] are of paramount importance because we're going to target PBSA whenever in markets where this is a thing because it's not everywhere. And then private landlords at scale. So it's really about applying the same playbook also in Tier 2 and 3 series where also the competition is lower. And in terms of the investments and things like the worry free, so the investments pay back when -- with conversion uplift. We're already seeing a much higher. It's just early results. So I want to be cautious at the moment because it's a very -- it's a pilot that we've been -- that we launched just a few months ago and in a few cities. But the conversion uplift that we're seeing is much higher than the one that get us to breakeven. So yes, there's going to be an investment, but this is the kind of investments that we want to in case proposed to our investors rather than just funding operation. But the early results are already showing a much higher conversion than more than repay the investment.

Dennis Mohammad

executive
#66

And I guess, fair to say as one right, that risk is outsourced for you guys. It's not a risk on your --

Unknown Executive

executive
#67

Exactly. [indiscernible] we have a partnership with insurance that are developing this product with us kind of exclusively, and that's definitely on them.

Dennis Mohammad

executive
#68

Yes. Also one, I guess, a leading question for me, but one thing is obviously applying that playbook as you said, on Tier 2, 3 cities, but you're also doing a lot on the product side of things, right, and there are a lot of funnel conversion improvement product stuff that you're doing. Walk us through the ones you believe have highest impact this year and the next?

Unknown Executive

executive
#69

Yes, absolutely. As I said, we have definitely a more complex user journey even compared to short-term rental and aside of what we already have on the platform, all the remaining friction are the main target of our product development. And I think initiatives like what I said, the AI assistant are primarily targeting exactly that, right? So trying to qualify tenants as much as possible so that we can tend to much more an instant booking experience like you have on Airbnb rather than having tenants interactive with landlords and start a conversation. And so that is the vision, lowering the friction as much as possible. This is done at every single stage of the funnel. The AI Assistant is probably the biggest investment that we've done. But there's also tiny little improvements that combines over time are meant to just do that, right, qualifying the tenants and move the tenants as much as possible into the funnel so that when they get to the landlord, it's a booking request that gets accepted automatically.

Dennis Mohammad

executive
#70

Excellent. Any final question from the audience? If not, I think we've broken some type of record actually bang on time. So with that, thank you, Antonio, very much. Thanks for a great presentation. And we'll take a break and be back in 20 minutes. I think there's coffee and some refreshments. [Break]

Björn von Sivers

executive
#71

Everyone. I'm Bjorn Von Sivers. I'm the CFO of VNV Global also part of the investment team. I'll take you through the coming 3 presentations of the day. First out is [ Jeremy], who's the Founder and CEO of Collective Food, an exciting business base in the U.K., digitalizing the food and beverage procurement essentially for the hospitality and restaurant business. Please [indiscernible].

Unknown Executive

executive
#72

Thank you. Good afternoon, everyone. So I guess we've talked about how people move in our cities how and where they sleep. And I guess now we're going to talk about how -- or why it's what we eat. So collective food basically, we've been focusing on trying to automate and digitize a very physical world, which is about food supply chains and think about warehouses, trucks stock inventory, payments, pricing, all these kind of things, which is currently owned basically by kind of large incumbents, which have been doing that for the past 50, 60 years. And the objective here when we started [ Collective Food ] was to try and see if we could bring something radically better to the industry without becoming an asset logistics business. And I guess, fast forward, we did it. We now work with the top 10 fastest-growing brands in the U.K. in terms of restaurant groups. They see us as their sole food suppliers. So we come to them on a daily basis with all the ingredients they need across their foods and even packaging and chemicals. So think about hundreds of kitchens every morning, getting thousands of different SKUs, on time, fresh delivered by us, but the beauty of it is we are only 20 people. And these are software engineers and salespeople. We don't own any truck. We don't own any warehouses. We're basically a pure tech orchestrator there from the farms up to the restaurants in the kitchen. So it's easy to talk about it now, but I guess it was 5 years of actually the inception and B&V supporting us back in 2021, 5 years of building infrastructure, the technology, everything to really coordinate that show to get that output to our restaurant groups. I think something super exciting around it, and we talked about mobility too is, I guess, food is -- hopefully, we're going to keep eating. So it's a massive market. It's highly fragmented. Our competitors are mostly transport and logistics businesses. They don't have the 360 view. They're all specialized. They do the meat or they do the drinks or they do your fruit and veg. They don't have infrastructure or the capabilities we've built, thanks to technology to actually bring everything at once to a restaurant, and this becomes a key competitive advantage in our business model. And yes, to be honest, most of them actually don't even have a tech tax. I'm not going to pitch AI right now, but we'll touch about it, but they don't even have the take infrastructure just to manage finance or invoicing or POs or stock management into their businesses. So asset thousands of people, drivers, trucks versus, I guess, us more asset light and digitized. Massive market, we currently mostly in London and the U.K., that's our core market we segment or target more the fast-growing casual dining. So these are operators with maybe 5 restaurants up to 100. We just won a huge deal. We joined the juice as an example, which you know well in the Nordics to do all the distribution in France. These are the kind of player fast-growing where they need to simplify the chaos of their operation. And food supply is one of the #1. And now we're expanding into other elements in their kitchens around the regulatory around inventory management, where we can actually deploy the tech we built towards them. So just London, the segment we target in terms of ICP is probably billion for us to go after, just to give you an idea. And of course, from a European perspective, we're talking about hundreds of billions to go after basically. So massive fragmented and really old in a way. I'll talk briefly around the inception, but we started as a chicken supplier, not really fancy, doing everything manually. We went up to about 100 employees at some point. We had to go through all the complexity of the supply chain. We're talking about demand planning, procurement, pricing, stock availability, different temperature regime, chef life, last mile. All these elements are quite technical, regulated and manual. And the objective here was to start building our own kind of proprietary tech stack to slowly remove and automate all these pieces. The big inflection point was 2023, 2024, when we started being able to supply everything a restaurant group needs. And when I say we think it's really everything, including packaging, chemicals and clean products, so we can really do everything. And now we're reading to that phase of acceleration where infrastructure has been built. The technology is there. The team is amazing. We've onboarded 3 of our biggest customer this year. We haven't hired any one more the infrastructure here, no pressure on the team. I wouldn't say it's just flawless, but basically, we're only demanding to grow now and getting more and more customers on the other hand. Quick snapshot, basically, but we -- the key challenge when we started collective food, the challenge we were getting clearing from investors were some way pessimistic thinking, okay, you're going to end up like having your own trucks and your own warehouse because it's sort of about the service levels and the output to the restaurant groups. We quite -- we really focus on the KPIs and the throughput and output of our supply chain in terms of the window accuracy, fulfillment rates, all these elements which are key for chefs. They're super demanding. If you don't bring the food on time, they can cook, they count up on their restaurants. So it's really demanding highly pressured like environment. And we actually pay for much better than our competitors. In terms of delivery guarantee every window in terms of getting all their products and in terms of fulfillment rates and getting freshness, the right products the right forms they want at any given time. Whilst minimizing waste, we have almost 0 waste, actually 0 bean waste and a few donations to charity. This is all thanks to our tech stack. Competitors, 4% to 5% of their revenue goes to the ban on a yearly basis. We had 0.3%, not going to -- have been going to charities. So that's to give you an idea of like the overall supply chain and all the complexity we tackled as collective food, but it's really from the farms direct from the farms, big impact on -- in terms of sustainability and transparency up to delivering to these restaurants on a daily basis. From a restaurant perspective, because I've told you the how, they don't really care on how we're making that happen. But I guess from the restaurant perspective, we become the sole supplier, this is one of the big food holds we work with in London. They used to have 92 suppliers. So you have to think about chefs buying tomatoes there, audience there, whatever they mix somewhere else. And every day, drive showing up with their truck to their door. This is we've quantified every chef to chef spends probably 15 minutes just to receive the goods, put them in the fridge. So you do 92 deliveries, 15 minutes. You're losing days of labor basically during your week, just to receive these goods. And I'm not talking about the processing the invoices, the credit nets, the POs, the quality controls, they create issues, chaos basically. So when you have one restaurant and you can call your butcher, that's fine when you become a join the juice, you need to simplify operations. And these days, it's all about 4 these restaurant groups, most of the time private equity owned. It's sort about profitability efficiency on the cost of goods, but also their labor. And this is where we really come in. We're not just basically the supplier. We are their partner for growth where we help them optimize all their cost base and better profitability so they can focus on cooking the fun and their growth. So we have tangible impact. And I guess, the acceleration of growth we're seeing these days probably comes to the fact that we are really behind some of the most exciting brands and so chefs, it's network effects. We don't have any [indiscernible]. We don't do any marketing. We don't have any big campaigns yet. It's been a word of math and basically chefs and people are talking to each other. And the more we land these big groups, the more is kind of a [indiscernible] effect, and we see more and more exciting customers coming on board. We've talked about the sale market, highly fragmented. Another thing which is super exciting from my perspective, it's super sticky. We're talking about -- it's not a SaaS business. It's not totally like a recurring commitment in a way, but there is definitely like a recurring element in our revenue in the fact that restaurants need their products. So it's kind of 6 orders, 6x every week. We have assessment in terms of volumes, and then there is a huge amount of cross-sell. That's new categories we launched with them or naturally, we follow that growth with new openings. So our 2021 court is still growing base with us and churn is minimal. And I think that's one of the beauty behind food will sell, highly complex, knowing people sometimes. But basically, when you get through the door and you lend them, then it's for the long term, even more if the service is there and the benefits are there, and then it's a compounding effect. And so we're estimating in the coming years with our target of at least EUR 20 million of EBITDA by 2030. Almost 30% to 40% of that growth is actually sitting already in the compounding effect we're going to have with the existing customers basically. Quickly on AI. We I guess that's been 3 years of like internal development. But I think 2 key things we're quite proud of is we have our own dark factory in terms of collective food. That is our proprietary IP, which is basically all -- the management flow in terms of tech development from inception to the push in life of new products. And this is assessed probably a factor of 10x. So we have a team of about like 15 engineers. It's probably as if we had like 100 to 150 engineers as we speak. And this is to push new product development and automation across all the different elements of the supply chain I've mentioned. And something we are now currently doing is we have a big pull from our customers saying, okay, cool, you're coming to our kitchen and our free on a daily basis. What else can you offer to us? And we've realized that a lot of the tech we built for ourselves, like demand planning, waste management, pricing situation or monitoring. All these elements could benefit these restaurant groups and how they're also driving the efficiency and that data. So with 2 of our biggest customers. We're currently running a pilot right now where -- we've deployed native agents, which is also our proprietary solution into their stores, capturing all the data lake. And then triggering actions at site level in terms of staff scheduling, in terms of production and prepping of ingredients and things like that, which become really tangible for the restaurants. So this will be a bonus. Basically, I think the core focus is organic growth. We'll talk a bit about the role strategy, but this is an interesting point, mostly for us around stickiness potentially additional EBITDA points, but more around like the stickiness and the acceleration of growth in terms of how we introduce quality food to these restaurant groups. I've talked about some of the brands, I guess, not -- I guess maybe just to [indiscernible] not yet in Stockholm, but all these are really fast-growing brands backed for most of them, which are opening many, many sites basically and we need for a partner. The U.K. market either you're small and you can call your butcher, but when you become of that size, the only alternative you have are really big guys like the bid food, the brakes, they're all doing billions of revenue, tiny or nonexisting EBITDA because it's really super heavy with tens of thousands of employees, but the service is not there. They're mostly designed for KFC for McDonald's or Starbucks. So even if you joined the [indiscernible] doing EUR 800 million of sales or revenue, the service, you're still small to the bigger picture of things. So this is our opportunity and this is where we see the most of growth. And we think we're quite lucky not to be on the small independent market, the intel, which is actually more suffering and where you see some churn. These are actually growing with good predictability. It's interesting like some years ago when, I guess, Per and the team met the bet like the complexity of its supply chain were scary for some people. They're like, well, that's going to become asset heavy or this is too complex or the margin might become too thin and things. And I think today, the shift -- I mean they've been a huge shift of dynamic to the fact that we have something physical. So that became our moat basically in effect. We're tackling one of the biggest topic, I guess, on earth or in our cities, which is about food distribution, which is growing, not really going to disappear, but it's not modernized. And I think the fact we built our network, we have the direct relationships, we have that positioning. We have our proper technology or that becomes kind of a mode where it's not just a replicable AI that we've built. It's really we've cracked kind of really complex topic ran supply chain. And most of the [ FoodTech ] businesses with seen to date were more either a pure marketplace or on the ordering side of things, but never went into the complexity of what's really behind the scene. And I guess that was -- that we had the hard 4, 5 years of effort. But I think now we have that engine which delivers and is only like willing to grow basically over time. Just a small thing. So where we are, we had that inflection point of like fast growth, EBITDA generating some EBITDA. And I think the plan internally is to get to a level of EBITDA in the next 12 to 18 months, which becomes really interesting for private equity groups. We're already in touch with a number of different , which are heavily invested in food and hospitality. And so they see us as a way to optimize their portfolio, both in terms of restaurant groups, and hotels, but also to do a roll-up strategy more as an asset-light platform into a huge market, highly fragmented, where there are so many opportunities to buy revenue basically. So what that strategy is about is if you think of London, you have thousands of specialized distributors, people who have been delivering just food and veg for the past 50 years, the owner wants to retire. No one is going to buy his business. His family doesn't want to take over the business. So they usually disappear but they still do $10 million, $20 million, $30 million of revenue, bill-of-EBITDA, paper-based chaos, basically. But you come in, you give a retirement to that owner. So it's kind of cheap in a way, and you kind of cut off spinoff, the logistics side of things and just keep the amazing relationship they did with restaurants over time, and you can incrementally start building up a lot of top line with a nice arbitrage of course, on valuation and everything. So this is, of course, a big focus on that EUR 20 million of EBITDA by 2030, which is pure organic growth, companying effect with our existing base and new customers we're going to get. But this is something [indiscernible] has started like mentioning around us in terms of like being really enthusiastic about the next phase of growth. So I think that's going to be next maybe when I come back in 12, 18 months, the plan may be more around our strategy and growing even faster. That's internally a bit what we have in mind, but we definitely asset light in a massive fragmented industry. We currently at 75% growth for the year, aiming to cross the 100% by year-end. That's the push. EBITDA level, we think we should be above the 20%. And yes, cash is kind of highly converted and the roll-up strategy, we think, would be the little additional thing to get to that here in [indiscernible] status specially, which is the ambition here. Thank you so much.

Unknown Attendee

attendee
#73

Thanks a lot for tracking presentation. Maybe to start, if you could just sort of go through how a typical customer, maybe Arcade Group sort of actually use or interact with you on sort of a sort of a daily, weekly basis, how is that flow and how do you engage sort of over time.

Björn von Sivers

executive
#74

Yes, one of the key points we wanted to do is not to be another app. So when we started collective Food, we didn't want to force restaurants to shift onto a new SaaS or software and tender staff. So we have an app, but we also integrate to all the in inventory management systems or POS or things they might be using. So through our onboarding team, everything will be set up on their end and they just place orders as if they would doing that with their tens of different suppliers, except that everything is going into one other one PO investment delivery through collective -- and that's as smooth as that now basically. But then it's 6 -- or usually 6 deliveries a week per site. So if you take a project that now about 30 sites, that study site getting 6 drops a week. Every morning, we guarantee a 1 to 12 window every morning. Everyone wants to be delivered in the morning. And then everything is just super easy for them in terms of access to trustability, transparency, CO2 emission report, waste reporting, all that is basically part of our offering in tact?

Unknown Attendee

attendee
#75

And before we open up for potential questions in the audience, maybe sort of on the typical customer. So do you service sort of the full long tail down to the sort of independent on restaurant type of operation? Or does it have to be sort of a small group for it to make more sense for you? S

Björn von Sivers

executive
#76

I think we -- it's been -- it's quite recent, but 12 to 18 months, I think we've really identified our Sweet spot ICP kind of market it, which is not a small [indiscernible] independent or the [indiscernible] where you actually see the churn and the struggle in the industry, too. But usually, they are still at a size where they would just take their phone and call their busier things. We're not yet to the size of McDonald's despite the fact that Jon the juice is quite massive. So we're moving slightly towards more the QSR. But everything else in between, which is that kind of mid-market casual dining, fast growing, portfolio of different brands or strong brands with multiple sites. This is our sweet spot. And that comes to the fact of when they get to that growth ambition and phase, this is where the cost is way too much. If you have 30 sites, 90 suppliers each site cutting the supplier, you're light, where you have a quality issue. I don't have my [indiscernible] scales. And so this is where we come as their partner for growth. So we -- I think it's a big learning for the business and probably where we see acceleration of course. I think now we've clearly identified our setup we really know who we should be working with.

Unknown Attendee

attendee
#77

Any questions in the audience so far. Otherwise, I'll follow up with another one. And in that sort of when you talk with this more, I guess, professional clients or actual groups like second or [indiscernible] What's important for them when you sort of present your offering? Is it sort of pricing on the actual sort of goods? Or is it the complete package for you or better margins?

Björn von Sivers

executive
#78

Yes. I think -- and actually, that's what has also boosted our profitability in ways early days when we were just like trading chicken, you're competing on price, a few sense on your chicken wings. I think now the dynamic is more about how we bring them in terms of efficiencies. So they're not expecting necessity savings despite the fact we usually bring some savings. But they're looking at all the efficiency we're going to bring from an operation standpoint, labor standpoint, which is a big impact on their P&L basically. Arcade, there are 3 contractors on finance just to reconcile invoices, PO and credit notes, which are now gone basically because -- thanks to Collective Foods. [indiscernible] is another one. They had a full time, I think, almost 150,000 a year better analysts to purely look at ordering patterns, team and planning, forecasting orders because when you have that many suppliers, you also need to know when to place order than manage the stock and stuff. That roll disappears using [indiscernible] food. So it's more around the efficiency now, less about the pure saving. And I think that's a win for us because if you wanted to price that's an issue. And that as we also changed our, I guess, our confidence in how we go to the market in [indiscernible]

Unknown Analyst

analyst
#79

Perhaps I missed something during the presentation. But if I recall correctly, you entered this year growing somewhat 65%. And now you're talking about more than more than 100. Can you just tell us about what has happened during the year? SPEAKER01

Björn von Sivers

executive
#80

Yes. So we already and we're aiming to cross the 100% by the year-end. I think it's getting to that level of maturity and having the right logos means that our sales traction and pipeline is much busier than last year. And so we blend in really large accounts. Yesterday, we actually launched a new large one called Bao, which is 10 sites part of really large group in the U.K. So that's going to be another maybe EUR 3 million to EUR 5 million of sales revenue per year which is just materializing as we speak. So I think it's that field of like market feed traction becoming -- accelerating in a way, including our confidence to launch that typology of customers. We've launched a yesterday, smooth no pressure on the team. I don't need to hire new people in a set early day. So I need to be careful, but it's going well so far. I was with them right before.

Unknown Analyst

analyst
#81

Could you just say a little bit more about how you charge? Like are there other levers to it? Is it just -- is it a markup on the food? Is it a platform fee? Is it a percentage of the savings? Is it some of all those things? Like how do you...

Björn von Sivers

executive
#82

As of today, it's purely a margin factored into the price of the ingredients. So we invoice the restaurant group for the products we sell to them and we keep a gross margin on this, which is approximately 15% to 25%. Now with the technology and the other services, we might add some pure monetization around these products because we're removing some SaaS and pipe. But that would be extra with [indiscernible]

Unknown Analyst

analyst
#83

And is your margin transparent to them? Or do share it.

Björn von Sivers

executive
#84

Okay. One of the reasons for that is they usually want to see how pricing compared to others. This is what they focus on. They don't necessarily need to see the breakdown. But why is the winning element for us is because we do all categories, we can compete -- if someone is doing only met, it's going to be fighting for is prices purely on the meat to win a bow, we might have a lower margin on the mix because it was mild, but a much higher 1 on food and bench basically. And we've realized that these groups are really -- they're really being totally differently one by one on all these product categories. And so the full consolidation enabled us to do what we call a blended margin, which is basically looking at the profitability and the blend margin of each of these accounts, but you can -- each price is different by customer. They usually know as any distributor that will be on the 20% plus in terms of margin, and this is totally acceptable in the industry, and we have not much to hide basically. Sometimes they have already using relationships with specific producers of farmers, and we will onboard these. So they also know what might be our margin on these products.

Unknown Analyst

analyst
#85

Sorry, just a couple more on this. Is it -- has the margin been pretty stable over time? Or does it -- like has the margin been stable? And then do you -- to win the account, do you have to promise them something on this? Or do they just think the simplification of the chaos is worth it for the same price.

Björn von Sivers

executive
#86

So we moved from a growth potentially around 12% to now towards 25%. One of the key elements was initially chicken is like a chief commodity, and so we were fighting on price on something quite cheap. Now having the full consolidation enabled us to diversify massively the sales and the revenue we're doing. And so like food and veg, we're closer to the 30%, which is now like one of our biggest category or very -- so that blend has a massive impact on actually our gross and margin economics, which was a big boost. The discussion is different. Early days, more price driven. Today, we're saying that we're as competitive as others, but we're not focusing on guarantee savings. We focus on the ops efficiency and being there for them to grow. And right now, it's a massive pain point because you struggle to get the right labor to get the right people in your restaurants. It's training staff is turning to give you an idea like placing orders. It could be a chef, which is drunk at the end of the night. It could be a new ship, it could be someone who will stick. And so all that is basically chaotic is impacting the EBITDA at the end of the day. So that becomes very important. To that typology of ICP customers, right? Not the China independent. But when you get into something more systemized and growing, you need -- you're really focusing on that efficiency and -- and I would think that it's also helping us in terms of valuation and investors. Because when they come in, they would see that there is an infrastructure band, which is much more healthy and controlled than the chaos of handing everything themselves.

Unknown Analyst

analyst
#87

Yes. So I wanted to ask as it takes a long time for you to onboard a new customer and does it require a lot of resources on your behalf.

Björn von Sivers

executive
#88

It takes about fastest we've done with about 3 weeks up to 3 months, I would say. And realizing that an account that ICP is probably in terms of sales for us, probably around SEK 3 million to SEK 10 million on a yearly basis. So our profitability and the target of SEK 20 million of EBITDA, we did SEK 150 million customer accounts. So we need to do that basically about like time 2 time 3 to get to that target in the coming years, which shows you like how bigger customer is by definition and how big is the market. So this is kind of the lead time we're seeing. In terms of resources internally, not that much. We have kind of a hybrid team, which is on-boarding, product knowledge, buyers, if you want, their 3, kind of the bench. And they are the ones like practically making sure everything is set up on the customer side to get the first orders flowing -- and after maybe 2, 4 weeks of like first weeks where there is extra focus, then it's just ruling. And then its customer support on I need a new product or can you price that or any changes so it becomes kind of a like dynamic in terms of relationship. But it's -- we're still 20. And I guess our aim is to stay as small as possible and just focus on growing the EBITDA from here. We haven't seen any correlation in terms of our team and labor and the core.

Unknown Analyst

analyst
#89

But you don't have any type of like service component in your revenue, it's [indiscernible] So you don't have a service component in your revenue.

Björn von Sivers

executive
#90

No. which might come to the technology side of things, if we start monetizing some of these services we can bring to them. We take that as a bonus. We don't want to see it as a distraction. It's more on the stickiness and how we work with our partners, but it could be pure cash offering to the EBITDA at some point.

Unknown Attendee

attendee
#91

Here's any other questions, I guess I'll finish with 1 sort of you still early in a very large U.K. market. But could you talk a little bit about sort of your geographic ambitions and where you're at currently?

Björn von Sivers

executive
#92

So London-centric expanding to other U.K. cities with some of the brands we're working with, like an R we naturally expanded following them. So these are big operators want to open into new cities. The big, big launch, which is the heavy pressure on these coming days, it's joint us launching their full distribution for France. So there's going to be a kind of big footprint into the French market as an anchor customer is willing to almost double in size within 12 months. So I think that's going to be, in effect, our French market around like massive brand and massive operations. Part of our discussion is how similar other European markets are, I think Germany, [indiscernible] I would love the Nordics. I think they are a concrete relationship to food, but not other countries like if you think about Italy, more difficult, maybe Milan. So again, city-based model in terms of expansion, but most of these geographies share the same similarities in terms of fragmentation, no tech stack, anything to be changed. U.S., very different. Much more consolidated fee less players like Cisco. We have one comparable group market pre-IPO. I think that is about SEK 4 billion as we speak. They've grown through up -- so they've validated that, but they've kept the assets. So they are -- I think they have 20,000 employees as we speak. So actually, I want to get there, but with maybe employees. That's going to be the bit of a model. But yes, I guess there is a huge amount to do. So our first target of that [indiscernible] in effect, just London could bear market and still be 2%, 5% of the market penetration.

Unknown Attendee

attendee
#93

Perfect. Thanks a lot Jeremy. Next up is Nicolas Gevia, CEO of Bocadrect, the leading beauty SaaS marketplace of Sweden. Welcome up.

Unknown Executive

executive
#94

Thank you very much. Yes. So we did transportation to this restaurant, and we do the getting pretty before going to the restaurants. Yes. So for you that are not familiar with [indiscernible] we are the #1 consumer platform marketplace for Beauty & Health in Sweden. A very popular platform. We are also the #1 SaaS provider for merchants within health and beauty. For the past years, we've seen a revenue CAGR of 2% and we currently run EBITDA margin of 26%, and that is while investing heavily in a new payment platform and in AI. And I'll get back to that in a few slides. So our product portfolio stands on 3 pillars. We have our marketplace with a very loyal user base that use the marketplace to find and explore new salons to compare prices to find recommendations to read comments and also to find deals over last-minute pricing. That, coupled with our SaaS system that helps our business women manage bookings, manage advertising, manage staffing, manage insights and performance and also work at a CRM system. We really offer a full suite that really enables the merchants to focus on what they love. And then last but not least, we have the payments fully integrated, supporting both off-line and online payments. It's integrated, of course, with our system and simplifies the reconciliation and bookkeeping. And it also brings a no-show protection to our merchants. And no shows is a big problem within healthy beauty where it's quite common that you book, and you've got that time at that beautiful hair dresser but then realize at the same day, no, I can't go because I have this or that. And people cancel. And that's a huge problem for our merchants. And our payment system allows merchants to actually safeguard against that. And we also see that when we get a full suite when we get our merchants to use and stand on these 3 legs, then they become more profitable for themselves and for us, and they stay, they don't churn if they have payments, utilize the as completely and the marketplace. So looking at our markets. We are operating in Sweden only. And we have a market of 76,000 merchants, business women, and we see and know that our the business women we work with, they have a passion and a love for their trade. They don't necessarily love doing admin. That's what we help them with. We help them to ensure that they put the time in where they make the big difference. And we help them with new customers. We help them take bookings 24/7 and just make life easier. And also looking at those markets, 50% are still using pen and paper. So it's still very much an untapped market for us. And also going forward, looking at the payment side of things, we have a potential GMV of close to 10x of our current levels, which gives us a lot to grow with in Sweden going forward as well. On the other side, as I said, we have a loved product. We have an NPS of 68. We know that we -- when customers churn it's quite often they actually come back in 6 to 12 months because they've lost customers. Our users don't like to book merchant or a salon if it doesn't exist on Bucharest because there is a stamp of approval that it's the right quality and it's an honest and [indiscernible] merchant. And this really activates the flywheel for us. So the more active and the more loyal and the better our marketplace is, the more consumers or bookings we can provide to our merchants. The better we are at that and the better, of course, our sauces, the more merchant -- the more users, the merchants bring to us when they sign up. And I think this is really for us the secret sauce, and this is what we now are also replicating into adjacent verticals going forward. And we've also actually done it 2 times before. So looking a bit back and looking forward. So 2021, we had -- we were a pure SaaS and now we stand on SaaS revenue. We have the marketplace revenue and we have the payments revenue. And we are growing these every year in proportion to SaaS. Of course, the marketplace is something we love and want to extend even further now with 3 million downloads. The power of the marketplace is key for us going forward. where we see that we can utilize the entire consumer ecosystem within services for [indiscernible] going forward. And of course, in this day and era, our tech platform, is now working completely Agentic, and we're also moving forward to be Agentic in marketing and sales as well. And I should say as well that also the merchant side as a -- so we, by far, have the most comprehensive SaaS system in the Swedish market. So looking at our financial profile. We are this year so far, a 21% net revenue growth. And that is mainly volume driven, I should say. We are doing really well in acquiring new customers and also acquiring the right customers. Coupled with that, we have year-to-date margin of 29%. And again, that's while investing in AI and a new payment platform. So yes, we are managing to grow both revenue and margin in a really nice way. And as I said, the revenue split is heavily on the South, but now we're growing it with payments and marketplace quite significantly, which we'll see in a few slides. So looking forward, we see 4 areas for future growth. We have the marketplace, which, of course, is super important, and it's the driver of our flywheel. It's an area that we don't really monetize on from the consumer side. Today, we have payments penetration. We launched a new payment platform in May, we are already at 20% penetration, but this, of course, give us a future to continue to penetrate that, but also start working with yield year-over-year. Vertical expansion. We have several closely adjacent verticals like [indiscernible] training, fitness that we are looking at. And as you might know, we bought so easy in Q1, which is a really significant training platform, ERP for gym and fitness chains and merchants. Yes. And digging down a bit further then in vertical expansion and payments, so again, launched in May, we already so far this was a 6% growth of the TPV. And I would say now that it actually starts accelerating. We have a product that is unique and functions really well together with our marketplace. And the fact that it supports, well, of course, we have bring in pricing, but also with the no show protection and integration with our platform, we have a very unique product that our customers actually truly enough. So it's not a hard sell. And we have [indiscernible] a small company, 600 merchants, which we're now onboarding to the marketplace to activate the flywheel -- and I hear this is for us -- well, to use the playbook that we used before, activate the flywheel and start growing. And I think what's exciting with this vertical is that there's quite large flow incumbent where the merchants are actually willing and want to talk actively with us to move to get the benefits of the marketplace. And this gives us an additional and untapped potential of 38,000 in Sweden only. Thank you.

Unknown Attendee

attendee
#95

Thanks a lot. Exciting to kick off a little bit on that last slide on the payment side, which is doing fantastically well now. What kind of constraints is sort of your biggest selling there? Is it getting sort of hardware out to your existing merchants? Is it changing sort of the consumer habits -- or how should 1 think about that?

Unknown Executive

executive
#96

Yes. Well, it's a little bit of everything. I think the main 1 is that our merchants, in some cases, are in binding. So we actually -- it's an easy sell, but we have to wait 12 months, 6 months to actually activate them. So I think that's the biggest constraint we have today.

Unknown Attendee

attendee
#97

And maybe as a follow-up next to you show the example of [indiscernible] the acquisition you completed quite recently. When looking sort of at other potential targets, how does that sort of ID look like? Is it sort of a little overlap with the current offering as possible or something sort of in between.

Unknown Executive

executive
#98

No, I think they make quite well where SOEs has a solution for the bigger gym chain. So if there's a question of a gym growing, they can grow into. So you see or if it's something that's shrinking they can grow into [indiscernible] So I think we complement each other really well. So it will not be a question of integration of platforms here. it will get the full effect of the flywheel on the marketplace that we focus on. Any questions in the audience so far.

Unknown Analyst

analyst
#99

So when you expand into adjacent verticals, is it -- or will it be solely acquisition driven or will expand organically as well?

Unknown Executive

executive
#100

No, it will be both. So we already have a good market fit with dentists as an example. So it's more a question of focus and doing some minor tweaks in the product. So it's a combination of both.

Unknown Analyst

analyst
#101

Yes. And should we see it as you start it will help on beauty, then the next vertical is fitness and then you ramp up? And when you're done with that, you enter the third adjacent vertical? Or can you do things in parallel here? We can do things in parallel?

Andrew Ross

analyst
#102

I can imagine a lot of these merchants are especially seen immigrants who may not be so fluid in Swedish or even English for that matter.

Georg Attling

analyst
#103

Is that something you've adapted to? How many languages is the service available for merchants?

Unknown Executive

executive
#104

No, we haven't adapted to be honest. But it is a challenge. Today, we offer it in Swedish, and it's not a big problem. And I think the biggest problem comes with customer success management. So it's easy to get them on board, it's easier to get them started by when you want to start developing the relationship with them, then that's -- that could be assurance.

Unknown Analyst

analyst
#105

So you haven't seen cases where potential customers decline due to not having their native language.

Unknown Attendee

attendee
#106

I'll come in with a question in between. So looking at slides and as you described. So market base revenue is only 6% of total revenue, which is sort of seems a little bit surprising given the sheer size of consumers and looking that we generate on a monthly basis? How should one think about that? And what are you doing to sort of scale that revenue, which, of course, is typically a high margin and contribution.

Unknown Executive

executive
#107

And I think one way to look at it is it's a big portion of our SaaS revenue comes from having the marketplace. So I think that's important to remember. The other one is that, yes, it is a huge potential for us looking forward, especially since we have such a loyal user base. And I think we are now in a position where we're able to tap into that as well. And yes, without being too much into AI, I think that's a great opportunity. Because looking at the [indiscernible] marketplace, we are a SaaS company, but I actually see it as a data company where we have based on close to 3 million Swedish woman what they prefer, what they want to pay for, how often they want it, coupled with a dominant position on the merchant side, where we know what do they charge, what does the cost base look like? When do they have available time slots in the calendars. So I think here, we have we can really offer something with great value to both users and merchants.

Unknown Analyst

analyst
#108

Yes. I wanted to ask how you work with pricing previously. Has price has been a significant thing? Or has it been more about building kind of getting market share? And how do you view kind of pricing in the future?

Unknown Executive

executive
#109

Yes. No. Pricing for us historically has been a challenge. But I mean, we've learned from that and we're actually going through price and product migration and optimization at the moment, actually affecting the entire customer base, and we see no increased churn from it. So I think it's a question of how we communicate where we actually highlight the value we bring. And when people or merchants understand their value, they don't mind paying more money for it. So it's really a question of how we work with it and we are working with it every year, every day of the week at the moment, and we'll continue to do so.

Unknown Analyst

analyst
#110

In marketplace and payment is growing faster. Do you think in the longer run, you will be more of a marketplace company or a SaaS business?

Unknown Executive

executive
#111

Yes. Yes. For sure.

Unknown Attendee

attendee
#112

And a follow-up on that, the sort of margin has listed upwards from the sort of mid-20s to closer to 30% now despite sort of investing quite a lot reaccelerating sales and in the product. But if you sort of look out more sort of the medium term, what kind of EBITDA margins would you expect to be able to deliver in sort of next 2, 3 years?

Unknown Executive

executive
#113

Yes. I mean for sure, north of 40%. And I mean we see with acceleration in our payment that will happen -- looking forward to that.

Unknown Attendee

attendee
#114

Perfect. Any other questions from the audience? Then I think, thanks a lot, Nicolas. Thank you very much. Next up, we have Martin Roland, who's the CEO of WebBali, our investment in Iraq leading ride-hailing and food delivery company, very exciting to hear his presentation.

Unknown Executive

executive
#115

Hello, everybody. I think we've been discussing quite a bit of transportation and food today already, but I thought I'd take you straight back to it, but this time in the Middle East. As a quick intro from my side of the start, Martin from Germany, have been building tech companies in the Middle East for the last 10 years, actually studied at Cambridge work with McKinsey did some private equity. So let's do something really exciting. So I joined Rocket Internet. I helped the delivery hero, which just got acquired by Uber for on that I went to Pakistan to set our e-commerce portfolio to Alibaba. And yes, 10 years ago, I went to Iran to go the right heading a company called Snap which today, there's more than 5 million orders per day, making it the largest tech company in the Middle East. And 5 years ago, I said, let's do something similar, but in Iraq. And I don't [indiscernible] which is today the biggest tech company in Iraq. And today, I'd love to introduce you Iraq. They are tech economy and, of course, also Vale as the biggest tech company in the country. So what is it that we're trying to build -- our goal is to build the Internet group of Iraq, right? There's a role models around the world of super apps. In China, you have Alibaba is doing food delivery and e-commerce. In Iran, it's Snap who has 15 business models, including taxi, food, logistics, travel, e-commerce and fintech. In Southeast Asia, you have grab across the Middle East, you have Grab and I love the idea of building super apps because you acquire customer once and then you cross-sell them many different services. And this is also the idea of what we have in line with Iraq. Now why do we have the confidence that we can do this specifically in Iraq. With 3 co-founders, we actually previously worked with Rocket Internet. And Rocket Internet is kind of known as being the world's leading Internet company builder for emerging markets. So some of the companies that we and the teams have told before is, for example, [indiscernible] which was the first billion tech company in Africa. We also helped build Lazada, which got sold for $3 billion to Alibaba in Southeast Asia. I hope built delivery here previously, which just got acquired by Uber. And what I did before Iraq indeed was Snap in the Middle East, which today is by far the largest tech company in the region. To give you an idea, specifically of Snap because what I built in Iran is also a bit of a transition of what we're going to build in Iraq. Snap today is doing in Iran a country of 90 million people. It has 80 million customers, and that's 5 million orders per day online delivery. With that, it's 5 to 10x larger than [indiscernible] which got acquired for $3 billion, and it was previously known as 1 of the biggest tech companies in the Middle East, right? But what we've been doing in Iran initially is build ride-hailing, bring it to 300 cities, acquire 80 million customers, acquired 10 million drivers to do right leading and then use this as a platform also to do food delivery, logistics, grocery, fintech, telemedicine and so on yes? So let's go to Iraq to give you a brief of what we've been building there. Now first time I came to Iraq was 5 years ago. Online taxi, food delivery already existed, Karin, Bolt, Uber, [indiscernible] all of them were present in the market years before we came. But we noticed that they barely scratched the surface because none of these companies really focused on Iraq, like we were ready to, right? So think about Uber, for example, they launched in 100 countries. They throw some money around, they see where it sticks, but none of them had the same focus as we did for building a tech company in Iraq which in itself can be a very challenging market. So we figured, what does it take for transportation to grow 10x. We realize that there's a lot of drivers who don't have mobile Internet access who are not a digitally savvy. And that's why we figured we have to go to where the drivers are. We have to go to the villages to the streets. We have to educate them on how to use these mobile platforms and we ended up registering 1 million drivers, 10 million customers. We managed to lower the prices for transportation by half, and that allowed us to grow the size of transportation by about 10x for taxis. Yes. We did something similar with food. We also realize that food delivery is heavily underpenetrated in Iraq. So we said, okay, we're already live in 20 cities. We already have 10 million customers. let's cross-sell food delivery to these guys as well. So we sent our team of today, 1,000 people in 20 offices across the country, we acquired 5,000 restaurants. And today, we're actually the fastest-growing food delivery platform in the country. One of the main assets that we have is actually our team, right? We say we have 1,000 people because we care about going to the last village to last city in the country. And with this team of 1,000 people, we started to build taxi, food, logistics, grocery and now we're doing Fintech and viable. Just in terms of scale of what we have at the moment, we are today doing close to 1 million orders per day, but we're still growing 3x year-on-year. But if you compare this with the size of Iraq, right, the off-line market is doing about 5 million orders per day taxi. Food delivery or restaurant general is also doing millions of orders per day. So although today, we're doing 1 million orders per day, which is $1 billion in top line, which is a few hundred million dollars in revenue. We're still growing 3x year-on-year, and we believe that the market today is only 10% online penetrated. So we still see this as a journey of 5x to 10x growth. And one of the main reasons why I think we're doing so well in Iraq is because we managed to find the strongest talent in the country. We also managed to bring Iraqis back from China, from the U.S., from the U.K., from the UAE. But we also managed to basically bring talent from all over the world to Iraq. So I've been living in [indiscernible] for the last 5 years. It's beautiful for anybody who wants to stop by and visit. But I also managed to bring delivery hero VPs from Pakistan and Egypt. We hired ride-hailing talent from Saudi, from Iraq, from India. And that's why we basically figure out a way to go full focus on Iraq by bringing, let's say, the most experienced team to the country. And yes, of course, we couldn't have done this without the support of the investors. And we raised the largest funding ever in the history of Iraq. We did a SEK 10 million preset. We raised SEK 15 million afterwards. GMV is actually one of our main backers from the staff. And raising the largest funding in Iraq history, sounds like a lot, but to be honest, building a company of in GMV, that's free cash flow profitable with SEK 20 million investment. I think it's also a sign that we're pretty efficient with the way that we spend our money. So let's look into Iraq in a bit more detail, specifically to explain on why we think it's the biggest underpenetrated opportunity globally for building tech companies. So Iraq today has a population of 45 million people, but it's actually growing by SEK 1 million every year. So it's basically the fastest-growing population in any mid or high income country in the world. On top, Iraq has a healthy penetration of Internet and mobile users and because most of the population is below the age of 30, actually adoption and penetration for new technologies very fast. If you look specifically as ragas a country, high organization, 70% Baghdad a few years ago for 7 million people today, it's 8% to 9%. Everybody has a smartphone there. It's one of the resource richest countries in the world. And that's why it's actually surprising that Iraq a country of 45 million people, which is bigger than the Saudi and UAE combined, has historically only attracted, let's say, $25 million in investment for us because we see rates having a bigger opportunity than Saudi and UAE together, places which have dozens of billion-dollar companies. And our main goal is to be the leaders in unlocking it. And today, doing 1 million orders per day we're 10x larger than our next biggest competitor. We're doing 1 million orders per day, the [indiscernible] all of these guys are roughly 10x smaller than us. And probably my favorite maybe ovulation pyramid and where this is going to go first to market 45 million people. It's forecasted to be $100 million soon enough. Now what is our vision for Iraq and the country? Our main goal is for Iraq to become, say, 1 of the biggest tech ecosystems in the Middle East. Basically larger than Saudi and UAE combined is our goal. And how do we get there? First, what we do is we always build right healing to acquire customers. But once we have written and we like to cross-sell it to food delivery to grocery to fintech travel, e-commerce, telemedicine supply. And we see Iraq as a country that can be a $10 billion online opportunity. How do we get there? To be honest, just keep doing what we're doing at the moment because nobody is as focused as us on this market. We've been competing and right heading against Uber, [indiscernible] InDrive, and we've managed to meet all of them because we are that focused on EOR. When it comes to food delivery, Talabat in Delivery Hero is known for winning the Middle East in all of the markets. Today, we're #1 of the cities already. And when it comes to new services like Buy Now Pay Later, trap logistics, they barely exist. So we're right now faced with an opportunity where the biggest digital industries in Iraq are completely underserved because nobody has had the focus to build them. So let's go in detail to explain where we see this EUR 10 billion opportunity coming from. First is riding. So Iraq today has almost 1 million official taxes, but more than EUR 1 million in official taxis. And this represents more than 5 million taxi rights having per day. We've digitized maybe 10% of that so far. But given that a country like Iran next door, the SEK 5 million to SEK 10 million online taxi rights, the only thing we have to do is to keep identifying of what it takes for off-line to turn to online, yes. So why has nobody else done this before? And what are actually the major sale. One of the biggest challenges in Iraq is actually that people enjoy paying in cash, right? So online payment bad exists. How did we fix this? We realized people don't like to pay online, they don't like to pay with cards. So we built a cash collection network with more than 1,000 collection points to drivers can pay us back the commission. Next issue is how do we educate 1 million drivers who maybe haven't had a smartphone historically, or never had mobile Internet or mobile wallet on how to join our platform. So we hired hundreds of employees. We sent them to the cities, we sent to the villages to basically educate them on how to become digital employees for the first time. So today, we're doing close to 1 million orders per day. We think this market should be doing more than SEK 5 million. If we continue on our journey of converting Iraq from being an off-line to an online economy, we'll be doing $5 billion in top line just best on righting. The next thing is when it comes to food and grocery delivery. Actually, Iraq today, is basically tiny for food delivery, right? But Saudi Arabia next door does more than 2 million food delivery orders per day. ER population-wise bigger than Saudi, and we believe that Iraq at some point, we'll be doing 1 million to 2 million food delivery orders per day. What does it take to get there? And it's just customer education, right? Because food delivery hasn't expanded outside of Bacteria basically for the last few years. So we're right now the ones leading the charge to basically bring food delivery to 40 million hierarchies across 100 cities. And already today, we're #1 in about half of the cities. And our goal is to basically lead the charge for growing food delivery also by 5x to 10x, and we see this as the next SEK billion opportunity. The next big industry that we're focused on is Fintech. You might have heard just a few days ago, it was announced at Tubi, the BNPL player in Saudi and UAE raised a $6 billion valuation. For Saudi and UAE, which is smaller than Iraq. In Iraq today, it's basically impossible for an individual to get credit, right? In Venezuela, the similar situation, it was impossible for individuals to get credit. Cache a local company just rates $100 million for BNPL. But if we're looking at Iraq, races a bigger opportunity than Venezuela. It has a larger unbanked, uncredited population in Saudi and UAE and right now, it's impossible to get loans in Iraq because people don't know their customers. They don't know them well enough to give credits. Luckily for us, -- we have 10 million customers. They've been doing tens of millions of transactions on our platform. So we're actually in a position to do credit scoring. So what we're doing now is -- we look at our customers, we've been doing tax in food delivery for us for the last years. And we assess whether they're creditworthy. So what we're doing right now is we're giving small credit limits to our taxi and food customers. We're giving them effectively micro loans. And as long as we assume that our customers are creditworthy, we'll be giving them larger limits, $50, $100, $500, to eventually turn into a BNPL players [indiscernible] So these are the 3 main pillars. If what we want to build in Europe, right? We want to build transportation going into logistics, which is a $5 billion opportunity. We want to build food going into grocery, which is an extra SEK 5 billion. and we want to build fintech by our [indiscernible] credit, which can be bigger than [indiscernible] combined. Why are we so confident that we can win it because already today, we're the biggest tech company in the country by far. We got with $20 million investment to $1 billion in top line because we're so focused on the ragas market, right? And our main mission right now is to continue being passed about solving problems in Iraq for local Iraqis to make sure that we keep growing the size of the tech economy. So our goal is to build a $1 billion company in Rock a market where many people didn't expect it. But based on everything that we've seen so far, that should be 1 of the biggest tech companies in emerging markets in the next few years.

Linus Sigurdson

analyst
#116

Thank you , Martin. No, super impressive that we managed to build the scale of our business in only just 5 years in Iraq. Just hearing those sort of large numbers, keenly annualized of roughly $1 billion. Maybe we can just start with sort of how do you manage that in a sort of almost 100% cash-based economy. I'd be great if you can touch little bit about this cash collection and how you work to also sort of misuse and fraud across the platform as it's very, very many transactions and merchants.

Andrew Ross

analyst
#117

So when I came to Iraq first time, I was wondering why players like Karim, Uber and Bolt, who are also smaller era. And I think one of the main reasons was because they didn't know how to handle the pure cash economy. The problem is customers pay to drivers in cash, you have to find a way that the driver gives the cash back to you. But if you don't know the driver well and you don't trust that you're saying you are the money back, you'll just run away with your commission, you have to block them. You have to find new drivers. And that's basically the challenge that most of the other players were facing in the beginning. So what we ended up doing is we build localized fraud controls, right? We protected ourselves against drivers trying to take their ideas. We work together with partners like [indiscernible] the big telco to build cash collection points. And today, we have less than 0.1% default. So what we initially thought was 1 of the main attracting reasons for the market to get big, actually become 1 of our main advantages because competitors ended up just not registering drivers, right, unless somebody had perfect documentation and could assure that they're going to pay you back the money, they wouldn't register them. We did the opposite. We registered everybody, and we just make sure that they pay us back.

Unknown Executive

executive
#118

And then maybe also a little bit on sort of the vertical. So ride hailing is still sort of the vast majority of the business today. Food delivery is growing fast. I guess, food is a little bit more competitive than other verticals. Could you touch a little bit about that formidable competitor in [indiscernible] So how sort of do you navigate when there is a little bit more competition compared to the rising space where the other one hasn't established themselves as good.

Unknown Analyst

analyst
#119

So actually in terms of growth, both of the businesses are growing tracks year-on-year, and they've been doing this for quite some time now. And when it comes to the competition, we actually faced a lot of competition in ride-hailing. But since our business model is to be very aggressive for driver acquisition, we were able to basically beat the main competitor, including InDrive [indiscernible] When it comes to food delivery, Obviously, Talabat is a pretty decent competitor and they're kind of known as the largest food delivery in GCC. But I think we have a couple of assets, which are really important. First thing is our Super App. So basically, in a city like Caravela, for example, [indiscernible] We already do 50,000 taxi orders per day, even before we started food. So when a player like Talabat taught us is active in a city like [indiscernible] it takes them 2 years to get to a certain size, let's say, $10,000 per day in food. When we launched Caravela, we got to the same size within a month because our user base of ride hailing is so powerful that we can instantly cross-sell and whenever we launch a new service. And this is one of our main advantages that we're more efficient when it comes to marketing and customer acquisition for -- the other advantage is that we're very focused on Iraq as a market, Talabat, for example, outsource their logistics to third parties. We manage it ourselves, which means we have better margins. We have better control. And I think the fact that we're so focused on building a super app, which already has the customers and building a network that we manage ourselves, I think, makes us financially more efficient and then the long term should make us the winner.

Unknown Executive

executive
#120

Any questions in the audience here.

Unknown Analyst

analyst
#121

And just obviously, the growth story is extremely compelling, and I find that the sort of the long-term potential is very clear. What do you feel are say, the main bottlenecks in, say, very short term?

Unknown Executive

executive
#122

Well, we grew 3x year-on-year so far, right? We're doing 30% quarter-on-quarter right now. I don't see and saying bottleneck that would be stopping us from growth, right? Because we have very clear strategies for this. For ride hailing, we want to grow the existing cities. And the best way to do this is by becoming more and more affordable, right? So we have so many drivers which brings good economies of scale that we can keep decreasing the prices for customers without losing income for drivers. So whenever we lower the price, the business ends up growing. So some as we can acquire enough drivers. When it comes to then city expansion, we launched 1 new city every month. Right now, we're in 15 to 20 cities. I want to be in 100 cities next year. So as long as I can keep up the pace of city expansion, I don't see an issue there either. Now what we do is every time that we think about our next steps for growth, we speak to the customers on the street. We speak to the drivers. And we ask all of them, not just our users, what are you using today for transportation? And what does it take for you to use us. And one of the things we realized, for example, is many customers don't have mobile internet. They have Internet at home, but not mobile. So now we made a deal with the largest telco in the country that they can use our app without using them over Internet, right? So that's kind of one of the ways that we see next quarter, extra 10% growth from that. Or when it comes to the drivers, we realize that there will be finite supply for taxis at some point. So now we start to register [ toktok, ] right, as an extra way of dropping the prices and increasing the supply. So I don't see in sale blocker for growth in the short term. Because I think the long-term vision that we have is very compelling. And every quarter, we figure out what's the blocker we have to fix.

Unknown Analyst

analyst
#123

You talked a lot about growth as Rocket and alias been good at, but if you didn't talk so much about profitability. So what's your take rates and kind of where does that end up on the bottom line?

Unknown Executive

executive
#124

We've been EBITDA and free cash flow profitable for the last 2 years. Right now, we reinvest most of our profits into growth. But yes, we could be very profitable tomorrow if we wanted to. But as long as there's the opportunity to grow 3x on one year, everything goes straight back into cross. Very impressive.

Unknown Analyst

analyst
#125

So what's the take rate on average?

Unknown Executive

executive
#126

So for right tailing, we take between 15% to 20%, depending on the service type and the city, but reference in the market is usually [indiscernible] so we have the opportunity to increase it. When it comes to food delivery, we're on 30% to 35%, which is a mix of commissions and restaurants and then also delivery fees from customers.

Unknown Analyst

analyst
#127

Impressive. I guess, the much better numbers than most other countries are partly due to more headache with panting payments and less competition.

Unknown Executive

executive
#128

So look, to be honest, the payment thing is a pretty important topic. In other markets, you pay 1% or 2% to the payment provider, we don't, right? Cash collection costs almost nothing to us. So there's different ways where we're just saving on the margin. Right? Another topic is when it comes to our cap versus CLD for the customers. We have an incredibly low CAC because our value proposition for the customers is so good, right? So we have like 1% of GMV that we spent on our marketing. And that's why the reason why we're so EBITDA and cash flow profitable is because our core business is very healthy. And that's why if I want to launch 1 or 2 new cities per month, I can easily finance that from a cash flow.

Unknown Analyst

analyst
#129

Thanks a lot. If there's no other question at Rod, maybe you could sort of touch a little bit on the sort of the very large and most greenfield opportunity around the fintech and BNPL offering that you're essentially launching now. Would you say that probably that you have to reinvent that business for Iraq? Or can you just look at [indiscernible] in the South and something very similar? Or what sort of the challenges on touch upon sort of the credit scoring that you will be able to do with your own data. It would be great to hear you speak about sort of division for that.

Unknown Executive

executive
#130

Well, actually, we're quite lucky because we built similar companies with Snap and Iran before, right? And I think the challenge with Tabi and [indiscernible] is that they don't know their customers as well, right? They start basically with big e-commerce transactions and the customer runs away with a few hundred dollars. It's very difficult to get the money back. For us, it's different because we know our customers so well from tax into delivery that we know who of them let's say, more familiar with online payments and digital services. So we first give credit to them. Secondly, we give a very small limit to them to make sure that they even pay us back. So I wouldn't say that the role model is [indiscernible] maybe in the end for the SEK 6 billion valuation. But I think in the short term, the role model is what was still that snap because I feel it's vastly more efficient for credit scoring your own customers rather than just giving credit out to people randomly that you know. So in the short term, we want to be efficient for the credit scoring to make sure that we don't have a major loss because of the default on the line.

Unknown Attendee

attendee
#131

That is there sort of a challenge or issue or actually educating the consumer as this is a relatively sort of new product in the market and they don't truly have it available elsewhere.

Unknown Executive

executive
#132

That's actually our biggest challenge by far, right? Because like -- there are some people who try to offer credit in the market, they basically do a 20% markup for it, right? So that basically short loans. That's the only thing that exists. So us trying to educate the market that people can get credit without paying extra for it like [indiscernible] made is something which is actually a little bit [indiscernible] right now. So that's why our goal is we want to use the Super App to educate everybody on this behavior such that people are familiar with the idea of micro loans on our app before we give it to third parties. Because, of course, on our own app, pocket goes from -- money goes from one pocket to the other. But our goal is in the end to turn it into a profitable business by effectively giving our creditworthy customer base to stores and e-commerce.

Unknown Attendee

attendee
#133

Any other question in the audience? If not, we thank Martin a lot for his great presentation. And then I'll hand over to the mic to Per to finish. Thank you.

Per Brilioth

executive
#134

Yes. Thank you. I think you share with us that -- the excitement of these 6 great companies. And although sort of [indiscernible] will drive value in the very short term. I mean, I can also -- I think you sense our excitement about doing more in the neck of the woods and hence, sort of launching new vehicles around emerging markets and stuff. Anyway, thanks for coming. And well, you know where to find us if there's anything else you want to talk about outside after this or some times. Okay. Thank you, guys.

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