VRL Logistics Limited (VRLLOG.BO) Earnings Call Transcript & Summary
August 7, 2025
Earnings Call Speaker Segments
Operator
operatorLadies and gentlemen, good morning, and welcome to the VRL Logistics Limited Q1 FY '26 Earnings Conference Call hosted by PhillipCapital Private Limited. This conference call may contain forward-looking statements about the company, which are based on the beliefs, opinions and expectations of the company as on the date of this call. These statements are not guarantees of future performance and involve risks and uncertainties that are difficult to predict. [Operator Instructions] Please note that this conference is being recorded. I now hand the conference over to Mr. Vikram Suryavanshi from PhillipCapital, for opening remarks. Thank you, and over to you, sir.
Vikram Suryavanshi
analystThank you, [ Nidhi ]. Good morning, and a very warm welcome to everyone. On behalf of PhillipCapital, I'm pleased to welcome you all. We have with us Mr. Sunil Nalavadi, Chief Financial Officer at VRL Logistics, [ he ] will begin the call with the opening remarks from the management followed by interactive question-and-answer session. Over to you, sir.
Sunil Nalavadi
executiveYes. Thank you, Mr. Vikram. Good morning to everyone. I warmly welcome you all to the quarter 1 FY '26 earning conference call of VRL Logistics Limited. I'm pleased to share that this year marks a significant milestone, the 10th anniversary of our listing on the stock exchanges. VRL Logistics continues to demonstrate [indiscernible] and strategic clarity as we navigate a [ period ] marked by contract restructuring and broader industry recalibration. During the quarter, our total income registered a marginal growth of 1% on year-on-year basis and our EBITDA margin remained robust at around 21%, underscoring the strength and discipline of our operational model. Before diving into the financials [indiscernible], I would like to take a moment to provide some industry context. The Indian logistics sector is currently undergoing a structural transformation fueled by policy-driven reform such as National Logistics Policy and Unified Logistics Interface Platform. These initiatives are streamlining operations, improving digital integration and enhancing transparency across the supply chain. Now, coming to our quarterly performance. Total income grew by around 1% year-on-year basis, largely supported by the price rationalization initiative implemented in quarter 2 and quarter 4 of last financial year. These were aimed at ensuring sustainable margins and led us to take a conscious decisions to exit from low-margin freight contracts. While this strategy has resulted in short-term decline in volumes, it aligns with our long-term vision of remaining one of the most profitable players in the industry. As a result, volumes declined by around 12% year-on-year basis. However, we view this decline as temporary, and we have already initiated multiple steps to regain momentum without compromising profitability. We believe volume should normalize again from quarter 3 onwards, led by positive macro tailwinds, including a strong festive demand cycle and favorable monsoon conditions, that should stimulate freight movement in the coming quarters. Apart from the industry tailwinds, we are taking several proactive steps to improve volumes. We have a customer base of 9,00,000 GST accounts, GST registered customers whom we serve and this is the highest in the industry. To sustain our leadership position, we have intensified marketing efforts across both existing and new branches, with a clear focus on securing high-quality, profitable contracts. With a wider pan-India network comprising 1,241 branches and 50 transshipment hubs, we are actively expanding into similar towns and local markets to capture incremental growth opportunity. As part of this strategic expansion, we recently inaugurated a new branch in Meghalaya and plan to deepen our presence across the Northeastern region. To further reinforce our competitive position, we continue to leverage the strength of our extensive network and key operational advantage, having our drivers on the company's payroll. In an environment where the industry is grappling with the shortage of key drivers, this capability positioning VRL Logistics favorably to capture additional market share and ensure consistent, reliable and service delivery. Our ability to retain talent is also reflected in the lowest attrition rate in the industry. Complementing our strong human capital is our continued investment in technology, [ where we have ] built robust in-house digital infrastructure to enhance efficiency and deliver a superior customer experience. Our proprietary ERP system and operations monitoring tools provide real-time visibility into consignment tracking, vehicle movement and fuel consumption. GPS-based tracking and advanced consignment management systems enable timely deliveries, while tools such as capacity utilization tracking and real-time reporting optimize route planning and vehicle loading. We have also implemented several automation measures including e-way bill and e-invoice generation as well as OTP-based vehicle unlocking, which strengthen compliance and security. Centralized CCTV monitoring, private cloud hosting and customized alert systems further enhance transparency, improve response time and reinforce customer confidence. One of our core operational strength remain our ability to consistently maintain 100% hub-to-hub efficiency across our network. This operational excellence allows us to reduce turnaround time, optimize vehicle utilization and ensure timely deliveries across our pan-India presence. We believe these trends equip us well to navigate near-term challenges and capitalize on long-term growth opportunity. Moving on to the cost front. We continue to enforce rigorous control measures across all major expenses. Fuel is our largest cost component, saw a significant improvement in internal procurement rising from 33% in quarter 1 FY '25 to 41.5% in Q1 FY '26. This shift, along with a reduction in fuel procurement cost per liter from INR 86 to INR 83 per liter, helped us to bring overall fuel cost down to 25% for the quarter from almost 29% in the same period last year as a percentage to the total income. Our ongoing route optimization efforts further minimizes loading and unloading stocks, enabling better utilization of our owned vehicles and reducing dependency on hired vehicles and drivers, particularly for shorter routes. As a result, lorry and services declined from 7% to 4% of total income. Other expenses, including administrative charges, stood at approximately 2.2% of the total income in Q1 FY '26, up from 1.4% in Q1 FY '25 mainly due to some higher legal and professional fees and also loss on the sale of vehicles to the extent of around INR 350 crores. Employee cost around INR 3,50,00,000 crores, and employee cost remained stable at around 18% of the total income. These cost efficiency initiatives collectively enabled us to sustain strong EBITDA performance with margins sustaining above 20% and standing at around 21% for the quarter. During Q1 '26, we added around 18 new branches to our existing network and closed around 30 branches. These closures were part of deliberate strategy. Some were being [ underperform ] locations, while others were consolidated to make way for larger, more operationally efficient branches within the same area. As of Q1 FY '26, our total fleet stood at around 5,949 vehicles compared to 6,177 in the same period last year. This slight reduction reflects our ongoing efforts to optimize fleet utilization and improve efficiency. Our net profit for the quarter stood at around INR 50 crores compared to INR 13 crores in the same quarter last year. This translated to a PAT margin of around nearly 7% for Q1 FY '26. We are pleased with the direction in which our margin profile is evolving, and we remain committed to further strengthening our bottom line. In terms of key updates, our CapEx for the current quarter stood at around INR 15 crores. Currently, we are slower on the CapEx considering the sufficient capacity of the vehicles available. However, depending on evolving market demands, whenever we find good opportunities, we may look to deploy additional funds for fleet enhancement and for investment into transshipment hubs. Importantly, we are well-positioned to fund any such requirements through internal accruals, while continuing to maintain healthy cash flows. And another point I would like to highlight is the increase in employee cost expectation in quarter 2. This is a result of internal salary increments undertaken to recognize and reward the contributions of our employees in driving business growth. While this will lead to a slight uptick in cost during the quarter, we see it is an investment in our people and in the long-term growth of the organization. Looking ahead, we are focused on diversifying our revenue base across industries, enforcing strong discipline on receivable days and expanding into newer untapped markets. With a supportive external environment, including a good monsoon and early festival season, we are optimistic about an uptick in freight volumes in the coming quarters. This concludes my opening remarks. We now open the floor for questions and look forward to an engaging discussion. Thank you.
Operator
operator[Operator Instructions] The first question is from the line of Alok Deora from Motilal Oswal Financial Services Limited.
Alok Deora
attendeeSo just had a few questions. First is on the volume which has declined by 13% or so primarily because of your restructuring in terms of letting go low-cost, low-priced customer. So this restructuring is now completed or is it still ongoing? And how could the volume -- how would the volume shape up in the quarter 2?
Sunil Nalavadi
executiveYes, it's completely done. And again, we are instructing to the new customers and even to our marketing executives that we have to maintain our freight rate strategy even going forward. So there is no compromise on that factor. And in terms of volume, yes, it's around 12% to 13% decline in the Q1 because of these strategies what we adopted in the last year. Now we are expecting at least around 8% to 9% for the year-on-year decline will be there. But in the quarter 3, because of festival seasons and all, we are expecting that the tonnage will be matched to the extent of last year turnover what we did. And for quarter 4, definitely, there will be a growth. This is what actually we are expecting as of today.
Alok Deora
attendeeGot it. Got it. And sir, in terms of realization which we got around 17% in this quarter Y-o-Y, now that will dip from 2Q, right, because your price hike benefit which you had taken, that is all -- that was at end of 1Q. So now in 2Q, the realization improvement could be more like a 8%, 9% kind of a number, right?
Sunil Nalavadi
executiveYes, yes. The realization what we did in Q1 will be maintained. It's around INR 7,800 per ton. So around that the realization will be maintained for throughout the year.
Alok Deora
attendeeGot it. And just on the margins. So, margins have come off a little bit if you look at the last quarter. And also, it's got to do with increase in the other expense, which rose because of -- you mentioned about some professional fees and all. So that would be more like a onetime increase in the cost, right? So what could be the margins like? And also you have mentioned about the employee cost increasing by -- I mean, the impact of 2%, 3% on the revenue for this financial year. So if you could just throw some color on these 2 aspects and the overall implication on the margins in the remaining 3 quarters?
Sunil Nalavadi
executiveYes. With respect to administrative expenses, that professional and legal fees, the additional of around INR 2.5 crores to INR 3 crores will continue for the next quarter or so. But the loss what we accounted on account of scrap of vehicle, it is around INR 3,50,00,000. It is a onetime expense. So that will not be any repetitive. But what will happen with scrappage of vehicle? What we did in the quarter 1, it may [ stretch ] some increase in the sale of scrap materials in the quarter 2, but it is not so significant to highlight here. And second thing is about the margin side. Yes, we have carried out the employees increment in the August month. Now this will cost us around 2% to 3% to the revenue. So based on that for the Q -- quarter 2 EBITDA margins, so we are expecting that it will be -- the impact will be around 2%, whereas in quarter 3 onwards, the impact will be around 3%. That's what the expectation is.
Alok Deora
attendeeOkay. So sir, the new normalized margin would be more like a 18%, 19% range?
Sunil Nalavadi
executiveYes. Quarter 2 will be around 19% or so, then further it will be around 18% for the remaining quarters.
Alok Deora
attendeeGot it. Okay. Just last question. So any more price hike possible in the later part of the year? And how we see this demand also shaping up? Because in your specific case, the volumes would be very volatile in terms of it won't be in sync with the industry because of your restructuring which is going on. So for the full year and next year, how do we see things moving?
Sunil Nalavadi
executiveNo, unless the major cost changes in the going forward, we are not going to change any freight rates. It all depends on the cost, how the movement of the cost will be.
Operator
operatorThe next question is from the line of Mukesh Saraf from Avendus Spark.
Mukesh Saraf
analystMy first question is on the volumes again. While -- so last 2 quarters, we are seeing the decline -- double-digit decline in volumes. So the question is that these customers who we have let go, they have gone back to the unorganized market at lower pricing? How should we -- I mean, are they expected to return back? Or we'll have to kind of mine new customers here?
Sunil Nalavadi
executiveNo, currently, what's happening with respect to the corporates, wherever we declined their contracts or discontinued their businesses, against some of the corporates, actually, they are going to organized as well as unorganized players. And some of the corporates, actually, they faced their operational difficulties about distribution of their products across India. And some of the customers have came back with our price increase and again, continuing the business with us. And not only that, actually, we are -- going forward we are educating our marketing team and pushing to attract new customers. And we gathered a lot of many new customers also with our new tracking terms. That's also we acknowledge from the market. And basically, our highlight is about our service. The claim ratio is very low, and we are maintaining the turnaround time, the safety of the commodity and even the network. These are the key highlights. Actually, some of the customers, they are not finding alternative solutions and they are coming back to us.
Mukesh Saraf
analystOkay. Is there a case where you are kind of getting into the express PTL zone in terms of pricing? Because we see that a lot of Express players are pricing at, say, around INR 10, INR 11 per kg. We are now at around INR 8 per kg. So because of our pricing strategy now, are we somewhere in the middle from the earlier PTL business that we did versus now the express PTL guys? So are we kind of in the middle there somewhere, and hence, it's difficult for us to get some volumes?
Sunil Nalavadi
executiveSo basically, see, even I explained during the earlier calls, so there is no much difference between the express cargo and the service what we are providing. When we approach to the customers, if it is a door pickup, door delivery service, then it is nothing but similar to that. [indiscernible] Yes. The realization comparison what you are doing with express cargo versus us is, basically, we are having the mix of short routes. See, especially in the state of Karnataka and Southern India, our routes are very small and per kg realizations are very less in those routes because the distance itself is very low.
Mukesh Saraf
analystRight. Right.
Sunil Nalavadi
executiveIt is also [indiscernible].
Mukesh Saraf
analystOkay. Okay. So our pricing is more or less equal to Express guys now, sir, if I say equal route -- a lead distance, if it's equal right now? Or is it still lower than that?
Sunil Nalavadi
executiveWhen it comes to the door pickup, door delivery, it is more or less similar to the average.
Mukesh Saraf
analystOkay. And what proportion of our revenue now is door-to-door or volume...
Sunil Nalavadi
executiveSee, door-to-door -- around 38% to 40% of our revenue is door-to-door.
Mukesh Saraf
analystOkay. And what was this, say, last year, sir? I thought it was much lower earlier.
Sunil Nalavadi
executiveYes. Earlier, it was around 25%, 28%. Now around 10%, 12% has been increased.
Mukesh Saraf
analystUnderstood. Understood. And lastly, on the fleet, I mean, I'm seeing that the fleet has gone down in the last 3 months in terms of just the number of vehicles. We are now 5,950-odd. We used to be 6,100-plus. And even within that, we are seeing that the 20 to 30 tons seem to have dropped a bit more. Is there anything we need to read into this as to why the higher tonnage has dropped a bit more? Are we not replacing the older, higher tonnage vehicles with newer ones?
Sunil Nalavadi
executiveNo. Basically, see, as tonnage is now little bit impacted about the pricing terms what we decided, because of that, wherever there are major expenses on the maintenance of the vehicles, so we are scrapping those vehicles. And whenever the tonnage will pick up, again, we will go for a fresh vehicle, the newer vehicles. That's what the strategy is.
Operator
operatorThe next question is from the line of Achal Lohade from Nuvama Institutional Equities.
Achalkumar Lohade
analystSir, if you could help us with respect to what was the tonnage which was let go in 4Q? And how much of that has come back, like you mentioned, part of that has come back? How much would that be?
Sunil Nalavadi
executiveYes. In Q4, now, out of overall tonnage -- see, what happened, I'll tell you. Initially, in the month of January also we informed to the customers that we are unable to go along with the tonnage, whatever the rate [ terms ]. And subsequently, some players, all corporates and other claims what they did, actually, they have taken some time. And in the mid of February also actually some of the contracts have been discontinued, and that has been continued in the March. Now on the overall terms, if you see, see, almost around some 5% to 6% of the tonnage actually we got it back compared to what we lost in the Q4.
Achalkumar Lohade
analystSir, broadly, I mean, if I were to look at 4Q, we had 1 million ton, right?
Sunil Nalavadi
executiveSee, for example, the -- now in the quarter 1, we did around 9,30,000 tons, which is lower by almost 12% as compared to the last year. And out of this 9,30,000 tons, you can say at least around 30,000 to 35,000 tons, again, it came back from the lost customers in Q4.
Achalkumar Lohade
analystAnd how much was total lost? Was that 2,00,000? Was that 100,000? Or was that 3,00,000 tons?
Sunil Nalavadi
executiveYes. No. Monthly, if you see, we used to carry nearly around 3,60,000 tons in Q4. That has been came down to around 3,20,000 tons. And some of the addition is on account of this -- the new customers what we added and the decline is also because of some of the lost customers. Out of the lost customers, around 3% to 4% has come back in the tonnage.
Achalkumar Lohade
analystRight. So what you are saying is that on a monthly basis, we would have lost about 1,00,000 tons and of that 30,000, 35,000 has come back. Have I understood right?
Sunil Nalavadi
executiveYes.
Achalkumar Lohade
analystIs that number right, sir? Like 1,00,000 was the lost volume? Like...
Sunil Nalavadi
executiveSee, we used to do around 3,60,000 tons -- 3,60,000 tons. Okay? See, just I'll tell you in last year January, we did 3,56,000; February, 3,15,000; and March, 3,34,000. Now compared to January to February, if you see, we lost almost 30,000 tons, okay? In the same...
Achalkumar Lohade
analystYou are talking about 2025, right? Yes. Okay.
Sunil Nalavadi
executiveYes. 2025, January, February, March, the Q4 what you are referring.
Achalkumar Lohade
analyst40,000 you had lost, okay?
Sunil Nalavadi
executiveYes. And when it comes to the April, we did 3,13,000, 3,18,000 and 3,02,000 tons in the June month. So in this 3,13,000 to 3,20,000 tons, whatever we did, out of this, some of the customers what we lost in January, February, they came back and contributed around, say, 30,000 to -- 25,000 to 30,000 tons extra.
Achalkumar Lohade
analystOn a monthly basis. Is that sir?
Sunil Nalavadi
executiveMonthly. Yes.
Achalkumar Lohade
analystSo I mean, theoretically, then -- what I'm trying to -- sir, what I'm trying to say is, a, X of the lost or let go cargo, what is the underlying growth? Is there a growth? Or is there a decline? Or is that flat number?
Sunil Nalavadi
executiveYes. Yes, lost customer, it is a growth. Otherwise --
Achalkumar Lohade
analystWhat is that number, sir?2
Sunil Nalavadi
executiveyes, at least around 4% to 5% growth in the tonnage. See, for example, if the lost customer -- if there is no growth in the -- from the new customers, our tonnage decline would have been in the range of around 15%, 16% instead of 13%.
Achalkumar Lohade
analystOkay. Understood. The second question I had was in terms of the price increase, after you taking the price increase, what is the price difference between you and the second player, sir? Is that very large? Is that very small? Have they also responded with a price increase?
Sunil Nalavadi
executiveYes. If you see, many of the organized players, some of the organized players have been increased the rates even from last year Q3 and Q4. And from the unorganized people, actually, we cannot track the price exactly. The reason is actually depending on the customer, depending on the arrangement with the customer, actually, they go on changing the pricing.
Achalkumar Lohade
analystUnderstood. And what proportion of our customers' wallet share do we typically have? Like is it 40%, 50%? Is it 5%, 10%? Or is it 70%, 80%? I'm talking about the large customers. The...
Sunil Nalavadi
executiveLarge customers contribute around 15% of the total tonnage from -- with whom we are having a contract -- monthly contract. Around 15% of the tonnage is coming from the large corporates.
Achalkumar Lohade
analystAnd of their cargo, how much would our be -- our share would be?
Sunil Nalavadi
executiveOf their individual customers you are saying?
Achalkumar Lohade
analystYes. Yes, yes. On an average, would that be 40%, 50%? Or would that be still 5%, 10%? I'm just trying to...
Sunil Nalavadi
executiveIt all depends again, actually. See, it all depends. See, if it is the south, west and north, actually, we are having a good share of their business. But since our presence is not up to the mark in eastern and northeastern areas, there actually, they give even 5%, 10% share to us. It all depends on their network and where actually they want to distribute the goods.
Achalkumar Lohade
analystUnderstood. And if you could also highlight what is the average lead distance we had in 4Q and 1Q FY '25 and 1Q FY '26, sir? Would you have that?
Sunil Nalavadi
executiveSee, lead distance, we do not have that information. Basically, we all concentrate on hub-and-spoke model. Each hub of the movement and other things. Normally, we don't go by the lead distance.
Achalkumar Lohade
analystBut the pricing would be a function of the distance?
Sunil Nalavadi
executiveNo. Pricing, again, it is between the hub and branches -- up to hub and branches. [indiscernible]
Achalkumar Lohade
analystYes. Okay.
Sunil Nalavadi
executiveOur price structure is in such a way that we are having a 50 transshipment hub. First, our price will be between the hubs. So for example, if it is a Bangalore to Delhi, then Bangalore to hub Delhi, what is the price. Then all against subsequent branches, there will be additional rates.
Achalkumar Lohade
analystAnd that bifurcation is given to the customer as well or this is only for you?
Sunil Nalavadi
executiveNo, no, no. We -- it is all internal.
Achalkumar Lohade
analystRight. So I mean, theoretically, sir, what I'm trying to impress upon is that if it is Bangalore, Chennai, the lead distance is low, the pricing -- hub-to-hub price will -- cost will be lower, price will be lower. If it is Bangalore to Delhi, it will be larger. So I'm seeing from that perspective, if you are -- if -- so there are 2 parts actually. One is the -- I'm just trying to see in terms of the pricing difference between you and the express. And, b, is, if there is a case of increase in the lead distance and hence, the realization and hence, the profitability further?
Sunil Nalavadi
executiveThat possibility is there because of the expansion in the network what we are doing. See, basically, earlier, our most of the cargo movement was in the south, then gradually extended to west and north. So automatically, the lead distance has been increased. Now since we are expanding our network in northeast and eastern part, again, the lead distance will increase. But in terms of margin, I'm telling you, it'll be very similar as compared to the lower -- the short distance as well as the long distance.
Achalkumar Lohade
analyst[indiscernible]
Sunil Nalavadi
executiveSee, for example, I'll tell you one route, say, for example, Hubli to Bangalore, it's hardly around 400 kilometers. So just the rates will be in the range of around INR 4 to INR 5. But similarly, when it comes to, say, Bangalore to Delhi, the rate may be 10%, but the distance is -- rate may be INR 10, but the distance is – it's around 2,500 kilometer -- 2,200 kilometer. There, actually, the per kilometer realization will be lesser in the long route. Whereas in short route it is higher and it is having additional cost also, for example, loading, unloading. The vehicle has to wait for multiple loading, unloading time. Considering all that factors, all those factors actually we define the rate.
Achalkumar Lohade
analystUnderstood. Sorry, just one more question, sir. With respect to the technology part of it, since when have you implemented that? And what kind of benefit -- if you would be able to quantify, what kind of benefit have you seen? And if there is any further expectations that we have on that?
Sunil Nalavadi
executiveWhich technology you are referring?
Achalkumar Lohade
analystThe ERP or the slide what you have...
Sunil Nalavadi
executiveSee, these are all -- since -- from inception, actually, we are into it. Whenever the technology started implementation in the business, we started with our proprietary ERP system. And from that -- those days, actually, we are using the technical tools.
Achalkumar Lohade
analystSo there is no incremental change in that sense, right? I mean, whatever the trucking capacity utilization or a GPS or a real-time report generation, et cetera, that has been there for some time now. There is no incremental new thing here to really argue for price or the margin improvement. Have I understood right?
Sunil Nalavadi
executiveNo. There are possibilities, but even maintaining the existing operation with efficiency is also one of the kind of improvement. For example, just 2 years back, actually, we started barcoding in all our consignments. Now the result is coming down. Now our claim ratio is one of the lowest in the industry. For a turnover of around INR 3,000 crores, our claim expenses itself is hardly around INR 2 crores to INR 3 crores. And moreover, our short access, earlier it was in the range of around 17% to 18% short access used to be there. Now that ratio has been reduced to 2% to 3% because of the tracking of consignments have been improved based on this barcode technology. So this has resulted into reduction in manpower, service level have been improved and customers' trust has been developed.
Achalkumar Lohade
analystNo, fair point. Fair point, sir. Just last question, if I may, sir. With respect to the pricing, again, competition perspective, have you seen competition kind of intensifying or weakening or it's as usual? There is no change in the competitive intensity in terms of the way you go to the customer and ask for a price increase or a reduction in the receivable days and the customer give a pushback?
Sunil Nalavadi
executiveNo, those are all business negotiations. See, ultimately, it all depends on -- yes, no change.
Achalkumar Lohade
analystThere is no change. I'm just trying to figure out if there is any change you are seeing on the ground with respect to competitor...
Sunil Nalavadi
executiveSee, the competitor intensifying -- what is happening, I'll tell you. The unorganized presence is becoming weak day by day, but it will take a long time to quantify that. But actually, the competition from the unorganized players is not [ strong ]. But when it comes to organized players, again, there are very selective few operators in India who are having the service across -- the nationwide presence with our kind of a network and the infrastructure facilities. So basically, whenever we approach to the customers, we are putting our network, the service level and even the -- the pricing will come next.
Achalkumar Lohade
analystRight. Sir, since we are on the topic -- sorry, this is last question.
Operator
operator[Operator Instructions] The next question is from the line of Disha Giria from Ashika Institutional Desk.
Disha Giria
analystSo my first question is regarding the capital expenditure. You just mentioned that considering the volume to decline or kind of remain stable by year-end, you have been [ foregoing ] the 25,000 to 30,000 ton trucks currently. So I mean, since this year would be a kind of subdued volume, how do you see the capital expenditure for vehicles coming out for this financial year?
Sunil Nalavadi
executiveYes. Basically, in the first quarter we invested around INR 15 crores in capital expenditure and predominantly around INR 8 crores to INR 9 crores for the vehicles. Going forward, in quarter 2, we are not again putting more CapEx on the vehicle because we are more concentrating on the increase in tonnage. So once the tonnage is stabilized, say, for example, in Q3 and Q4, again, we may start investment into the vehicles. So typically, our CapEx plan is always in line with the tonnage growth what we did. If you see in FY '24, '25, we invested more into vehicles because we achieved a good kind of a tonnage growth. So it is directly linked with the tonnage.
Disha Giria
analystAll right. Sir, we...
Sunil Nalavadi
executiveAnd moreover, the planning for CapEx for -- in our case, it is a very short-term plan. Assume that in our system, we require, say, 100 vehicles as of now to decide on the structure of the vehicle, the kind of the vehicle and investment into those vehicles, it may take hardly around 15 to 20 days that the vehicles will come and operate in the system. Because of this short-term, we always go with first, the tonnage to be stabilized, then always tonnage -- confirmation should be there that the vehicle should not come and have idle capacity in the system. That's why always we do a CapEx in line with our tonnage growth.
Disha Giria
analystSir, how do you -- how do we arrive at the figure that 100 vehicles are currently required?
Sunil Nalavadi
executiveIt's all based on, again, the utilization of the vehicles at hub level. Each hub actually we allotted certain vehicles. So -- and along with our own vehicle, they engage outside vehicles as well. If the dependency on the outside vehicle is increased, then we replace that outside vehicle capacity with own vehicles.
Disha Giria
analystOkay. Sir, my next question is regarding the CapEx for different hubs. So last year, we had Bangalore hub, and you had indicated that you are looking for Kolkata, Salem and other regions as well. So is there any update on the same?
Sunil Nalavadi
executiveYes. Still -- see, we are -- some -- 2 investments actually we are doing in Kerala. It's a small investment in the range of, say, around INR 20 crores, INR 25 crores. But on a bigger facilities, nothing has been finalized, but we are looking in some of the cities -- like the Pune, we are looking, Trivandrum we are looking, Salem we are looking. And for that matter, in the long-term plan, Delhi also we are looking some of the properties. These are very long-term plans and nothing is finalized as of today. But we are looking for the facilities.
Disha Giria
analystSo we could expect it to impact our capital expenditure by, say, FY '27, have a higher capital expenditure in FY '27, '28 around, but not in FY '26, correct?
Sunil Nalavadi
executiveNo, it may happen in '26 also. But nothing is finalized as of now. The moment if anything is finalized, then definitely we will inform to the exchanges.
Disha Giria
analystAll right. My final question is in terms of branches. So how are the new branches turning up? How much are they contributing to our overall volume? And what is our branch expansion trajectory? I believe this quarter we had foregone a few branches, but how do we see that forward?
Sunil Nalavadi
executiveNo. On a net basis, if you see in the last 1 year, there is no increase in number of branches. But whatever number of branches have been opened in the last 1 year, forget about this, whatever branches are closed, those have contributed around 1% to the tonnage.
Operator
operatorThe next question is from the line of Devam from [ Adecco ].
Unknown Analyst
analystSir, during the call, you probably mentioned that LTL growth is 4% to 5% in tonnage. So just to clarify that excluding all the, let's say, the loss of tonnage and gain of tonnage [indiscernible] new, the LTL growth of all customers who are in the system, that is 4% to 5%, right, for this year, the year-on-year LTL growth?
Sunil Nalavadi
executiveYes, there is, sir. Correct.
Unknown Analyst
analystAnd sir, I just wanted to understand that you did mention that on claim ratio, we would be the best in the industry. How would the industry measure itself on turnaround time? And how do we rank over there?
Sunil Nalavadi
executiveYes, turnaround time, see, basically, when we see our interact with the customers, it is more or less similar turnaround times. But there will be -- on the claim ratio, is -- see, we are unable to get that internal information. But whenever we see the claim expenses in some of the P&L, it is on a very higher side in some of the other competitors.
Unknown Analyst
analystOkay. And sir, would you say that there is any sort of over the longer term, over the next, let's say, 2 to 5 years, there is a possibility of reducing the cost in the P&L by, let's say, using electric vehicles, batteries or, let's say, automation loading and unloading? Are these aspects possible in the next 2 to 5 years?
Sunil Nalavadi
executiveYes, we are examining all these options. But unfortunately, nothing is -- have a solid plan that, yes, definitely, this is visible in our system, and we can go for it. Even we try for some of the EV vehicles on the -- within the city movement and all, but again, the battery lives are not coming at the expected level. That's why, again, we stopped to adding some of the vehicles because commercially, it will not be viable. The battery is the main cost for EV, but the life of the battery is not up to the market.
Unknown Analyst
analystOkay. And sir, finally, if you can just throw some light on what kind of ground level efforts we are doing to increase the tonnage side? Obviously, we are present as a network. We have a huge asset base. We have huge infra. So what efforts are we putting in to increase the tonnage?
Sunil Nalavadi
executiveNo. Basically, we are planning to add some more branches in the network, especially in the untapped market. And apart from that, we are doing a lot of this commodity study in each and every market, and we are approaching those customers about the [ safety ], reliability. And even on the pricing front, actually, we are justifying before the customers that why actually we are charging these rates. In some of the customers, what is happening, they offer lower rates and again, they may add some additional expenses after a while, the building and [ all ]. So on a gross level, actually, we are comparing. We are educating the customers that we are not so costly. So based on that actually we got back many of our customers.
Operator
operator[Operator Instructions] The next question is from the line of Mukesh Saraf from Avendus Spark.
Mukesh Saraf
analystSir, in some of the previous calls, you had mentioned about e-invoicing and how, say, from 2023 onwards, the threshold has come down to INR 5 crores and hence, customers have to move to organized players like you. So I mean, we're not seeing any benefits from that coming through now because if you're saying that customers are moving to unorganized, at least to some extent with your pricing going up, but if they are under the e-invoicing regulation, they probably cannot move to unorganized. So just help us understand this phenomenon, sir, where -- how is this e-invoicing trend? And how is that still not benefiting you?
Sunil Nalavadi
executiveSo basically, what we observed after these changes in the legal provisions, basically, still within state movements have not improved because of this change in the law. But most of the interstate movements have been drastically changed. And actually, they are -- compulsorily they have to generate e-invoice and e-way bill. But within state movement still that effect is not yet coming.
Mukesh Saraf
analystOkay. What proportion of our volumes will be within state and interstate, sir?
Sunil Nalavadi
executiveSee, out of the total tonnage, within state movement is at least around 55% to -- around 50%, 55% is within state movement. [indiscernible] Within Karnataka, within Maharashtra, that's how it is.
Mukesh Saraf
analystYes. Yes. So this last 2 quarters, the volume decline that we have seen where some of the customers have moved out, are they largely the shorter leads within state kind of customers?
Sunil Nalavadi
executiveNo. Within state customers, we have not taken a much increase in the price. But interstate movement, actually, we have taken -- because our hub-to-hub movement largely it is the interstate movement. [indiscernible] not the interstate movement.
Mukesh Saraf
analystOkay. Okay. So that means there, it's not like the customers have moved to unorganized. They've just moved to some other organized players basically?
Sunil Nalavadi
executiveSome other organized and in short-term, short routes or route-wise, some of the operators are there. In those cases, actually, they have shifted to such operators.
Mukesh Saraf
analystGot it. Got it. And just lastly, you also mentioned about expanding into the north -- the northeast and the eastern regions. We have kind of been mentioning this for the last year or so in terms of branch expansion, how we are looking to add more branches in the east and northeast, and they should start yielding some results. We haven't yet seen that. So any kind of initial feeding troubles you're seeing in terms of volumes in the north and northeast? And what are we doing -- apart from just branch expansion, what are we doing to kind of start seeing some volumes in those regions?
Sunil Nalavadi
executiveNo. Basically, see, since the pricing strategy has been changed in the last year, so whenever we go to the newer market and new branches, obviously, we have to compete initially on the freight rates. So, since the pricing strategy has been changed, then initially, for the time being, actually, we are slow on the branch expansion. But once it is stabilized, again, we will go with -- again, a number of branch expansions will be moved. Just we are waiting for the freight rates to be stabilized.
Operator
operatorThe next question is from the line of Ankita from Elara Capital.
Ankita Shah
analystSo, sir, given that overall demand will be -- volume demand will be fluctuating in this year, first half being weak, second half being better, so overall, for the full year, how do you think the volume growth should be there on a FY '26 basis?
Sunil Nalavadi
executiveSo, we are expecting better growth in the coming quarters. Basically, one is the monsoon season is very good in this fiscal. And the second thing, now the festival season is yet to start. And we are expecting more of an improvement in the rural economy also. That will support a lot of the agriculture commodities and all what we are carrying. We are expecting some good growth in those sectors.
Ankita Shah
analystSo can we see a 2%, 3% of -- on a full year basis growth for FY '26, volume growth?
Sunil Nalavadi
executiveSo volume growth will not be there. So basically, we may -- more or less will match to the last year tonnage.
Ankita Shah
analystGot it. And amid all this, I know it will be a little difficult for -- to plan on the vehicle addition. But just a ballpark thought on how much net addition in vehicles can happen in this financial year, given that you're expecting improvement in demand in the later half of the year?
Sunil Nalavadi
executiveNo. For the time being, the total number of vehicles will be around 6,000 or so. That similar number will continue.
Ankita Shah
analystOkay. Got it. And same thing on the branch as well, we would like to further consolidate...
Sunil Nalavadi
executiveBranch -- closure of the branches will be lesser going forward. More will be in terms of new branches, what we are going to add. The number of branches will increase.
Ankita Shah
analystGot it. And it could be lower than what your earlier guidance was, 100 branches per year? It could be slower than that?
Sunil Nalavadi
executiveYes, a little bit slower on that. But only we are waiting for this. the freight rate stability. Once it is achieved, then definitely we'll go for some good number of branch expansion.
Operator
operatorThe next question is from the line of Achal Lohade from Nuvama Institutional Equities.
Achalkumar Lohade
analystSir, just a small clarification. Out of the customers which were let go, how much was inter -- intrastate and how much was interstate, sir?
Sunil Nalavadi
executiveMost -- some of the corporates, what will happen, I'll tell you. Once we discontinued their contract, it is both intrastate and interstate. We do not have that bifurcation.
Achalkumar Lohade
analystBut you would have -- how much was their cargo interstate and intrastate before, right, as you actually would have handled?
Sunil Nalavadi
executiveNo, not necessarily. We have not gone into those kind of details.
Achalkumar Lohade
analystGot it. Got it. So if I understand right, from a full year perspective you're saying FY '26 in terms of volume at best will be flat Y-o-Y with INR 7,800 approximately realization. And how do you see FY '27 and '28? Can we expect a double-digit growth? Should we expect a mid-single-digit growth?
Sunil Nalavadi
executiveYes, definitely, FY '27 there will be a growth. Definitely, it will be in the range of around 7%, 8%, at least it should happen.
Achalkumar Lohade
analystRight. But with the low base of FY '26, ideally, the growth should be higher, isn't it, sir?
Sunil Nalavadi
executiveNo, but we are maintaining this pricing, no, forever.
Operator
operatorThis would be the last question due to the positive time. I would now like to hand the conference over to the management for closing comments.
Sunil Nalavadi
executiveYes. Thank you all participants for your questions. I hope that I have given the explanation at your satisfaction. If any queries, any doubts, any clarification required, then definitely you can reach me too, and we have appointed our -- the Investor Relations agency also, the APA partners. The contact details have been already given in the presentation. Thank you. Thank you, all.
Operator
operatorThank you very much. On behalf of PhillipCapital Private Limited, that concludes this conference. Thank you for joining us, and you may now disconnect your lines.
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