Werner Enterprises, Inc. (WERN) Earnings Call Transcript & Summary
February 17, 2021
Earnings Call Speaker Segments
Brandon Oglenski
analystOkay. Good morning, everyone, and welcome back again to Barclays 38th Annual Industrial Select Conference. I'm Brandon Oglenski, airline and transport analyst. And next up on the transport track, we do have Werner Enterprises. And in fact, I think it's your first time attending the conference in 38 years. So welcome, gentlemen. Really appreciate having you. And for those that aren't as familiar with the company, Werner is a predominantly truckload asset-based carrier based out of Omaha. 2020, had a revenue of about $2.4 billion and operating margin, I believe, about 10% last year. I know we're going to talk more about that. But joining us from the company today is Derek Leathers, Vice Chairman and CEO. And I think, soon to be Chairman; as well as John Steele, CFO, and both of them have been with the company for a number of decades. And I can say this from the heart, but John might be the nicest CFO we cover as well. So thank you, gentlemen, for both joining us. And as usual, at this conference, we do have the audience response questions. So if you're an investor listening to the webcast, we'd love if you fill up survey questions here asking about your ownership and sentiment on Werner. And if you have any questions during the live webcast, I believe there's a question link that will e-mail me directly, and we can read that out loud here. So gentlemen, thank you for joining.
Brandon Oglenski
analystAnd I'm just -- I'm going to kick it off. Very short-term focused, but we'll obviously talk more about the long term as well. But I've heard it from every railroad, every transport, every airline that 1Q weather is pretty challenging right now. I think half the continent is frozen. So can you talk to how those dynamics are impacting your business right now?
Derek Leathers
executiveSure, Brandon. Well, first off, thanks for having us. We're happy to be here and spend time with you today. The first -- Q1 weather has been a significant challenge, to say the least. This is incrementally more difficult than regular weather. Obviously, weather is always a factor in the first quarter. As we've been working our way through the storm, and we'll continue to dig ourselves out of it over the next probably several weeks, there are a lot of known and more quantifiable impacts that we wanted to share, everything from down driver time to driver pay, where we need to pay them because it's certainly not their fault that they're not able to move, all the way through toes and start -- and jump starts and everything else. The teams are managing it very well, but there is a clear-cut impact in the quarter, and I'll turn it over to John to let him talk through some of those numbers.
John Steele
executiveYes. So we've taken a very aggressive safety-first approach to what's happened with the weather here lately. So nothing we do is worth hurting ourselves or hurting others, and we're really focused on taking care of our drivers who are in remote locations at times, and it makes sense to park their trucks until the weather clears. From a cost standpoint, really, it's drivers, it's operations, it's even our driver training schools, we've had several that are shut down due to the power grid impact in the markets in which they serve. And so as a result, we did our best estimate of what we thought the impact was based on what we know at this time and anticipate for the rest of this week with the latest storm. And we expect that the negative earnings impact on first quarter will be in the $0.03 to $0.04 per share range based on what we know at this time.
Brandon Oglenski
analystOkay. But I assume that a lot of this is just really mother nature-related, right? Nothing from a commercial standpoint that has you guys a little bit worried here?
Derek Leathers
executiveNo, not at all. Actually, it's exactly that. This is the incremental impact of above-normal seasonality of mother nature, if you will, what we're going through right now. It's not kind of throwing the kitchen sink at the issue, it's trying to gauge it versus what a normal winter would look like. It's certainly not systemic. And arguably, if anything, what it will do is extends the cycle as it relates to inventory restocking, it extends the cycle as it relates to overall demand. We came into the storm very oversold. And so before any of the weather impacts took hold, we were in an oversold environment with very strong demand. Right now, we're in an extreme oversold environment, obviously, that's weather-related. We'll have to dig out of that over some period of time. But some of the direct costs, to John's point about being safety first at all times are, we've literally had to shut down. And at certain points, we've had in the thousands -- out of a total of 8,000 trucks roughly, we were north of 1,000 trucks that were shut down at any given time over the last couple of days, and that can be painful on your ability to produce. But it's short term in nature, and we'll get through it.
Brandon Oglenski
analystYes. That sounds pretty [indiscernible], Derek. I mean, what would it be in "normal" winter environment for you, a couple of hundred trucks? Or...
Derek Leathers
executiveWell, it's that. In a normal winter environment [indiscernible], it's usually for a couple of hours, a few hours. It usually revolves around road closures and then waiting for them to reopen and/or high winds. This is more widespread. I mean, you have 40 states in the United States right now that have some snow event or some sort of snow precipitation that's way more widespread. You've got ice, which is more dangerous than snow. And especially, you've got a bigger impact in the southern states where they're just still equipped to be able to handle what's going on at the roads. The power outages, obviously, have put another wrinkle on it because if you don't have power to fuel stop, you don't have fuel. If you don't have power at our terminals, you're unable to really conduct business normally. Now we have backup generators for most of our sites and many truck stops as well, but that is a real issue, and we've seen closures and other things that impact our ability to dispatch a truck on a particular route.
Brandon Oglenski
analystGot you. Sounds like pretty challenging right now. I guess if I could talk a little bit longer term, then if I look at your stock valuation, or even some of your peers in the truckload business, who are trading near half the market valuation. And I know you guys aren't necessarily focused on day-to-day trading, but I think the perception from a lot of investors that we're near peak on demand versus supply in the market historically when trucking rates go up a lot, which I think you guys are talking about this year as well that the industry will add a lot of capacity. I guess, do you want to refute that? Or is this cycle potentially going to play out a little bit longer than people anticipate right now?
Derek Leathers
executiveYes. I mean I'd like to talk about 2 things. I mean, let's start with kind of refuting the logic around this company and our secular story. I mean, the wrap on Werner traditionally was that we didn't get our fair share during an upmarket or a strong market. We clearly demonstrated that wasn't true in '18. We redemonstrated that in '20. And so that ability to perform in a strong market, like those 2 years where '21 is setting up to be, has been, I think, demonstrated through a multiyear example. The other wrap would be obviously that trucking is cyclical and Werner's in an upmarket, they're always playing too defensive. But if you believe that, you buy into that, then great because nobody is going to have a more defensive portfolio set than what we have right now whenever this cycle may change. I'd point you no further than '18 in a strong market, how we performed and kept pace with the best-in-class carriers out there as it relates to margin and achievement. But then '19 in a down cycle year, our earnings didn't go negative. We held the line and didn't back up, and that's what we've said we'd be able to do. And so we think '21 is a year to expand earnings over '20. And the goal would be if and when that cycle changes, to draw that same line and not back up from there. We think the defensive nature of our portfolio sets up very well for that. And so I'm -- we don't run the business based on quarterly estimates or quarterly sentiment, per se. But yes, it is a little baffling to me because the very people that think of our portfolio as being too defensive seem to not be finding it desirable for the very defensibility that they have concerns about in other times.
Brandon Oglenski
analystYes, Derek, I think that's a great point that in '19, you didn't see the earnings challenges as some of your other competitors did. Can you talk to how you installed a more defensive mix, in your words, inside the business relative to maybe what it was in the past?
Derek Leathers
executiveYes. So there's really several legs to the stool. At the highest most level, it was reevaluating who we do business with and why. And I have this philosophy around aligning our business with winners. And so that means winning companies with winning models that have winning management teams that -- with strong leadership. And if you do that, they tend to be also more cycle-proof. They tend to find a way to persevere during down cycles or tough times. They tend to view their supply chain as a competitive advantage. They tend to view their supply chain with a longer-term horizon. And they tend to view their supply chain strategically. So it starts there. You go down one rung on that ladder, if you will, and you start talking about, okay, now where do you place the trucks within that? And we wanted to have a shift from One-Way [indiscernible] kind of commoditized business and get closer and closer to that extreme service business that has high expectations. There's very few that can do and perform well in that space. And so we don't just look for designated fleets that are being bid or offered as a Dedicated opportunity, we want true Dedicated. Hard to do 99.5% on time or better multi-stop, driver touch, a variety of characteristics that are hard to duplicate. And now we have 63% of our fleet in Dedicated. Within One -- Way, that remaining portion of the fleet, we want to focus on our franchises, which is Mexico, cross-border, we're very strong; our Canadian cross-border operation is a differentiator as well; team Expedited is a differentiator; and the last one is making sure we engineer as much of that One-Way network as we possibly can to create repeatable return-to-home-type employment for drivers so that their lifestyle is very similar to Dedicated although the freight they haul will vary from day-to-day. If you do all of that and you come up with something that's extremely defensible, those engineered One-Way lanes can be done at a very high-efficiency level, and it makes it hard to displace it, even if the market rates are going down because we can perform with high margins at very competitive rate levels because of the engineered nature of the business.
Brandon Oglenski
analystAnd I guess, can you talk about the shift in Dedicated, the customers that you're seeking. I hate to reference any of your competitors, but we understand the Dedicated business at J.B. Hunt pretty well. They'll talk about private fleet conversions and not necessarily just going after the run-of-the-mill opportunity in that segment. Is that sort of the direction you guys are taking as well?
Derek Leathers
executiveWe certainly look at private fleet conversion as one of the opportunities. We certainly don't look at run-of-the-mill Dedicated opportunities as something we're really interested in. I think there's a tremendous amount of Dedicated business out there today that is anything but run-of-the-mill but may not be a private fleet conversion. It's got to be hard to execute, true Dedicated. As I mentioned, we like the advent and growth of e-commerce because Dedicated fleets built around that have extremely high service expectations. We like successful retailers. Our retail has been under duress. But within that, there are retail stories that are doing phenomenally well. We're big in the discount retail space in particular, because it's more cycle-proof. We're big in home improvement because it's more cycle-proof. And then the last piece is making sure as you add those Dedicated fleets, it's always with an eye toward building kind of the pieces of the puzzle. So we want countercyclical surge events, we want Dedicated surges at different times during the year so that we can actually cross-pollinate and utilize fleets to maximize and select the assets. It's beneficial to our customer from their cost perspective. It's beneficial to us because we can better utilize those very expensive assets.
Brandon Oglenski
analystAnd Derek, is there any way that, that is also working together with the more engineered nature of your One-Way network as well?
Derek Leathers
executiveWell, sure. I mean, there's cross-pollination between One-Way and Dedicated. One of the reasons we used to talk about having 60% being kind of the cap of what we thought the Dedicated fleet could be was we relied a lot on the One-Way assets to provide that surge and provide that flexibility. As Dedicated got bigger and bigger, we started to enlarge and get better at relying within our own Dedicated fleets for that surge and being able to utilize assets better to lower our customers' costs but also increase our margin potential at the same time, which is great if you could do that. And so that 60% barrier was removed, and we talked about a 65% barrier. I actually think that's a soft barrier, if one at all. We've modeled recently and believe north of 65% is very possible. Maybe even approaching 70% someday. Right now we're -- as I said, we're at 63% on our way to 65% this year, probably. And we'll revisit throughout the year to make sure all of our assumptions are still correct. The specific engineered drivers inside of One-Way, they're on pretty regimented schedules. I mean, they're going to work at a specific time, going home at a specific time. Those aren't the drivers that would then bleed over to Dedicated. It would be more the One-Way over-the-road folks that the further we can be careful about how much exposure we have to that commoditized end of trucking, the better, I think, we'll be over the long-haul over the full cycle.
Brandon Oglenski
analystGot you. And I think as it relates to this year, you guys have guided to fleet growth of 1% to 3%. Is that right, in aggregate?
Derek Leathers
executiveYes, we've guided to 1% to 3%, and that is almost predominantly driven, not by opportunities, but by ongoing structural supply constraints. There's this fear about all this capacity coming. I don't think it's on its way. I don't think it'll be here anytime soon. I think you start at the production level, at the manufacturing level and you look at OEM comments, and public statements, and it adds up to roughly replacement level builds, regardless of what the order board says. Even if you look at the order board, you factor in the 6 months preceding August and the 6 months subsequent to August, and you put them together, it's a replacement cycle-level order board. They're not going to be able to produce 400,000 trucks this year. They're not going to be able to produce, in my estimation, in their own words, 300,000 trucks this year. You're looking at replacement level. In the event vaccinations accelerate, in the event that somehow there's a breakthrough on some of the supply shortages of parts and other things and they were able to ramp up later in the year, the driver shortage is still alive and well, and it's more significant this time and more structural. Schools produced nationwide last year something in the neighborhood of 40% less graduates. Drug & Alcohol Clearinghouse threw about 56,000 drivers out of the mix, with less than half of the fleets actually registered into the Clearinghouse. And now that number up ticking to -- it will get near 100%, I think, throughout this year. That number of 56,000 is likely to double. If you look at the advent of the number of states that added more drug legalization across the country in November. That's only going to make that Drug & Alcohol Clearinghouse be more of an issue. So I don't believe the calvary is coming anytime soon as it relates to capacity. Our job is to do the best we can to increase capacity with the trucks we have.
Brandon Oglenski
analystYes. I think you said on the up cycle, you want to be aggressive with your rate structure, you said. I think contract rates, up high single digits or low double digits, is that still the view because the constraints in the first quarter in any way maybe push that a little bit?
Derek Leathers
executiveI think that's the view because it's too premature to do otherwise. I can tell you that in renewals, we see those numbers or higher. But you've got to get those numbers or higher based on timing to be able to move the needle on your overall rate structure. So we're going to ask to be paid away fairly for the amount of reinvestment this industry requires. Capital -- it's a very capital-intensive industry, and we need to make sure that we ask to be paid commensurate with the services we're providing. So high single digits to low double digits on the One-Way side, 3% to 5% on the Dedicated side. Those have opportunity potentially to be better than that. But we're not straying from our routes. We're pretty consistent and pretty conservative with our guidance. We'll do the best we can to make sure and maximize shareholder value throughout the cycle.
Brandon Oglenski
analystYes. I appreciate that. And on the Dedicated side or even more broadly, I guess, when we see rate increases, though that usually means driver wage increases as well. Can you talk about inflation protection on your Dedicated contracts. Is that something that you have built in?
Derek Leathers
executiveYes. Probably the best thing, the thing that allows me to sleep best at night with all of these different obstacles, whether it's storms, COVID, social unrest, driver shortages, et cetera, is the fact that 63%, on its way to 65%, of our fleet is in Dedicated. And so when we have wage pressure there -- first off, those drivers are paid way more. That Dedicated average W2 is going to be significantly higher than the average US W2 for an over-the-road driver. So the starting point is better and more defensive to begin with. The quality of life is better and more defensive to begin with. And in the event in a particular hotspot that we were to come under pressure, it's a dialogue with a specific customer. It's not trying to go out and get some DRI to cover your needs to raise wages. You're talking to the customer and talking about what the fleet seeded ratio is, what it needs to be, what the truck count is and where it needs to be, and you're making a joint decision on driver wages. So I think it puts us in a much better position to manage through that as this year develops.
Brandon Oglenski
analystGot you. And John, on the demand side, you often will provide some analysis of your top customers, their inventory situation. Is that still a pretty difficult situation [indiscernible]?
John Steele
executiveYes. We'll be getting updates from the large retailers here in the next couple of weeks as they report their earnings for the year-end January. But the last update we got publicly through the end of October showed still really tight inventory conditions. And since that time, we had increases in COVID activity that slowed the ability of the suppliers to be able to deliver the merchandise they needed. The winning customers that Derek referred to are in our customer base, and the same-store sales growth that they've had this year has been very, very strong. And so even though they expected to make up ground on inventories, the fact that their e-commerce and overall sales have been so strong, has meant that there's still a big gap between their sales growth and their inventory growth that they've had. So we see a market where the inventory levels will be challenged for several quarters going forward based on all the factors, COVID included, that impact their ability to restock inventory.
Brandon Oglenski
analystYou're not too worried that as hopefully we get vaccinated and start to get on planes, again, that sort of behavior shifts and you're out of demand later in the year?
John Steele
executiveAs we get late in the year, I think that you'll see some catch-up effect occurring, but I think it's still multiple quarters before they get the inventory levels back to where they would like to be. Just think about the e-commerce business, e-commerce, by its nature, requires more forward deployed inventory that's closer to the end consumer that's making the purchase, and so the inventory level that's needed is actually higher with e-commerce volumes being greater than it would have been for a normal pickup and buy at the store deliveries.
Derek Leathers
executiveYes. I would just add that on this issue of wallet share shift, which I think there'll be some of that, the bigger issue in my mind is that as we sit here today, we're still well below pre-COVID levels in terms of total transportation employment for the industry, total truck count for the industry, both large and small truckers shrink in 2020, which is very uncommon. Usually one shrinks at the expense of the other who grows, and both large and small showed shrinkage in 2020. And yet volumes are significantly higher. So even I think the more likely outcome is you see a plateauing of this product-based focus and an increase in the service-based wallet share, if you will. But the starting point is still our driver-constrained, truck manufacturing-constrained environment with higher net volumes than they had going into COVID. And so best case scenario, in the event you saw some major swing, I don't think you're out of the house and engaged and involved and going to ball games and big gatherings till prepeak or peak season this year. And when you get to that time of the year, people do one thing consistently, and that is they buy, they buy leading into the holidays. And they're not going to not buy this year until the kid says nothing's under the tree because we're going to go to 4 concerts instead. So I like the setup for '21 quite a bit.
Brandon Oglenski
analystWell, my kids might be suffering, but that's implied in the nothing. So Derek, can we talk longer term here. I think you guys have raised your long-term margin targets, as you, I think, exceeded them in the last quarter or 2. Can you talk to some of the changes there? And I want to come back to the idea that you're not going to give a lot of this back when inevitably the cycle does turn a little bit more challenging.
Derek Leathers
executiveYes. I mean, we updated our guidance. We spent a lot of time thinking about it and trying to be again, consistent and conservative with our guidance and make sure that if we do -- what we say, we can do and feel comfortable through the cycle. How we got there is we've been aggressively pursuing excellence in every corner of this building. And one of the places that Werner wasn't traditionally excellent was in the cost control side of the business. Our revenue per truck per week has been a leader for years, many, many years. And yet, we've come out of the other end with margins that were lesser than certain competitors. Still at the upper end of the range of the overall industry, but not at the best-in-class level. So we have to get equally serious about the cost side. That's more of a culture shift and one that, the early line, you have to will it to happen, but eventually, it really takes root and kind of grows on its own. Right now, we have a culture built around cost containment and cost controls. So I like the opportunity to just pick that whole range up and move it more aggressively towards best-in-class levels. And at times, we will be at the high end of the range. And yes, there'll be times where opportunities might present themselves to be out of the range to the positive. We're going to defend the other end of that range, like [indiscernible] to the very end. And I don't see any reason with the mix of our portfolio, with the type of customers we're doing business with, with the culture we've built that there's any risk to fall in the shorter end of that range, the less performing end, if you will. So '21 is shaping up. We've already talked about, we expect to be at the high end of the range. And we'll work our tails off to be outside of it if the market is there, and it presents the opportunity to do so.
Brandon Oglenski
analystI appreciate that. And can you talk about your five T's strategy? And I think you've recently added sustainability to that as well. How that's helping shape the culture of the company? Because I personally I think these are important things.
Derek Leathers
executiveYes. It's [indiscernible], obviously. Look, I'm a simple guy. I like simple messages and things that people can wrap their minds around. And when I became CEO in 2016, one of my concerns was we didn't have simplicity in what we were here to do, and that safely service our customers every day and do it on time, every time, but safety at the forefront. How do you do that? You got to figure out what you're -- where you're putting your money at and why? And the five T's to me defined it. And still define it, and they will continue to define it. If we're not spending money on the best possible talent out there to make sure that's who we're bringing into the organization, both drivers or office, and then giving them the best equipment in the form of trucks and trailers for them to do their jobs, backing that up with the terminal infrastructure, so they can perform at a very high level, and then wrapping it in the best tech, then we're not going to have this through-the-cycle, sustainable, best-in-class results. And so we're not straying from that strategy at all. The S is sort of the overarching umbrella over the whole thing, and it's probably the most important thing as it relates to all of that can be done with an eye towards sustainability, with all of the principles of ESG wrapped up in it. And so we do think we have a commitment and a responsibility to the environment. We've come out with some pretty lofty goals, of 55% reduction of our carbon footprint by 2035. That's both with known and, in certain cases, still-to-be-developed technologies, but we're at least in beta or knowledgeable of those technologies right now. We're going to continue to drive on the environmental side. And on the social side, we think we have a responsibility, like all corporate America does, to lean into that and do better and listen more and maybe talk less and improve our results in that area, and we're going to be focused on doing it. And in governance, we've always been the gold standard of governance, in my view. We're going to continue to do that, but we still made moves to get further -- to further improve. We recently made a change on our Board to bring on somebody with an extensive experience and diversity and inclusion and as well as a strong resume as a founder and CEO of a growing, thriving business. And with the addition of Carmen Tapio, we think she's going to help us accelerate some of those learnings. So I'm really excited about ESG. I think it can be done and done profitably. It's not something we're reluctantly showing up in the party. And we're going to make it part of our fiber, just like the other things I've talked about are.
Brandon Oglenski
analystGuys, I appreciate this chat. We could go on for another 20 minutes I think, but we're running up against time. So want to get 2 more in here. John, you guys did talk about this conversion to Mastery or a partnership there. Moving to the cloud on your IT system. So I'd love to hear more about that. And then Derek, maybe longer term, I mean, I'm not a huge proponent of autonomous tomorrow, but it's coming. How does it reshape the truckload business, where, at least in my view, the driver's the real value proposition that you guys bring? How does that change the outlook for you guys?
Derek Leathers
executiveYes, I'll try to wheel all that together, if I can. First and foremost, I know one of the things people think about when they think of Werner is that we're not involved in M&A. Part of that is because we had a line of sight to improve the margins and best-in-class performance, and we want to invest in this business for us to do that, and we've done it. We are though open to investment and being on the leading edge as it relates to where technology is headed and what it can do for us. We think Mastery and our entire strategy around going cloud-first, cloud-now is something that accelerates our digital transformation. We think Mastery allows us to have a better connected ecosystem for the core operating units of this business. We'll still maintain and build out a lot of the secret sauce that allows us to provide the #1 revenue per truck per week in the entire industry in the fourth quarter. And we're going to continue to make sure that the optimization and things that we do, that we think are special and different, that we still do in-house. But Mastery provides a platform, a cloud-based platform for us to do all of that work more and less of the blocking and tackling of load ingestion and EDI and some of the basic -- the back-office functionality and seamless visibility and we're -- we think it's a great team. So we're excited about that. As it relates to autonomous, look, we believe it's real. We believe it's coming. We believe electric and/or hydrogen is real and coming. I think it is in the out years, it's not tomorrow, it's not around the corner. But this is the time for us to be more infused in the conversation to be on the inside looking out. And so the investment we made in TuSimple was an opportunity for us to do that. We already have those conversations with our OEMs. We continue to stay close to them and the developments they're doing. But kind of that start-up entrepreneurial kind of environment sometimes creates a little more openness and open-mindedness on what it might look like. I don't think it's displacing the driver anytime soon. We did some analysis from now to 2030. And if you were to assume that by 2030 every truck sold was an autonomous truck, which is way too aggressive in my view but let's just make that assumption for a second, we think there's still a need for incrementally 1 million new drivers to come into the industry over that decade. And so -- and that has a lot to do with still needing to do the [indiscernible] on the front end and the back end, still needing to recognize the life cycle of the truck and even with 1,000 -- or with 100% sales rate in 2030, you're still talking about a fairly limited overall penetration rate. And so there's a lot of need for professional truck drivers as far as the I can see. We've got to take care of them. But we have to have an eye toward how autonomous will play a role in this industry longer term and what niches and places and geographies will it work, and where do we think it won't. Last thought on that is our Dedicated portfolio, in particular, is sort of uniquely positioned defensively, once again. As we think about autonomous, there'll be opportunities for us to utilize it. But in Dedicated, these are high-touch, high-involvement, high-engagement work activities, shortening-the-haul things. They'll be the last frontier before autonomous ever gets there. And so that's yet another layer of defensiveness that we have built into what is still at this point, yet unknown.
Brandon Oglenski
analystWell, Derek, and John, I apologize, but I think we're over time now, but we really appreciate you guys coming to our conference. And hopefully, we can do this in-person next year.
Derek Leathers
executiveAbsolutely. Thank you for having us, and look forward to Miami versus Virtual someday soon.
Brandon Oglenski
analystThank you, guys.
John Steele
executiveThank you, Brandon.
Derek Leathers
executiveThanks. Bye.
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